HP PROLIANT 580554-001 инструкция обслуживания

HP Pr oL iant BL2x2 20c G6 Se r v er Blade User G uid e Part Number 580554-001 November 2009 (First Edition)[...]

© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to chan ge without no tice. The only warranties for HP products and services are set forth in t he express warranty statements accompanying such produc ts and services. Noth ing herein should be construed as constituting an a dditional w arranty.[...]

Con t en t s Component iden tifica tion ....................................................................................................... ........ 6 Front panel compon ents ......................................................................................................... .................... 6 Front panel LEDs .........................[...]

Configuration tools ............................................................................................................ ...................... 37 SmartStart software ............................................................................................................ ............ 37 HP ROM-Based Se tup Util ity .....................[...]

POST error messages and beep codes ............................................................................................. .......... 65 Battery repl acemen t ............................................................................................................ ........ 66 Regulatory compli ance no tices ................................[...]

Component identification 6 C om ponent i dentif icati on Front panel components Item Description 1 Server B Power On/Standby button 2 Server B serial label pull tab 3 Server blade release lever 4 Server A serial label pull tab 5 Server A Power On/Standby button Front panel LEDs Item Description Status 1 Server B system power LED Green = On Amber = [...]

Component identification 7 Item Description Status Off = No active remote management 3 Server B health LED Green = Normal Flashing = Booting Amber = Degraded condition Red = Critical cond ition 4 Server B NIC link and activity LED* Green = Network linked Green flashing = Network activity Off = No link or activity 5 Server A NIC link and activity LE[...]

Component identification 8 Item Description 3 Server A serial number label 4 System battery 5 Processor socket 1 (populated) 6 Signal connector 7 Mezzanine connector 2 8 Enclosure connector 9 Mezzanine connector 1 10 System maintenance switch 11 DIMM slots (processor 1) 12 Processor socket 2 (popula ted) 13 Internal USB connector Server B system bo[...]

Component identification 9 Server A DIMM slots Server B DIMM slots Mezzanine connector definitions Item PCIe support Server support Mezzanine connector 1 x8, Type I mezzanine card only Server A only Mezzanine connector 2 x8, Type 1 mezzanine card only Server B only A PCIe x8 mezzanine connector support s x16 cards at up to x8 speeds.[...]

Component identification 10 System maintenance switch Position Function Default 1 iLO 2 security override Off 2 Configuration lock Off 3 Reserved Off 4 Reserved Off 5 Password disabled Off 6 Reset configuration Off 7 Reserved Off 8 Reserved Off When the system maintenance swit ch position 6 is set to the On position, the system is prepared to erase[...]

Operations 11 Oper ati ons Power up the server blade The Onboard Administrator initiates an automatic power- up sequence when the server blade is installed. If the default setting is changed, use one of th e following methods to power up the server blade: • Use an iLO 2 virtual power button selection for server A and server B. • Press and relea[...]

Operations 12 Remove the server blade To remove the component: 1. Identify the proper server blade. 2. Power down the server blade (on page 11). 3. Remove the server blade. 4. Place the server blade on a flat, level work surface. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to[...]

Operations 13 2. Remove the server blade (on page 12). 3. Place the server blade on a flat, level work s u rface with the bezel facing away from you. CAUTION: The jackscrews control the un seating an d seating of critical system connectors. Failure to use the jackscrews to remove a nd inst all the server B assembly can cause the system boards to fa[...]

Operations 14 CAUTION: The jackscrews control the un seating an d seating of critical system connectors. Failure to use the jackscrews to remove a nd inst all the server B assembly can cause the system boards to fail. 4. Engage the threads on jackscrew 1 and tighten six turns clockwise. 5. Engage the threads on jackscrew 2 and tighten fully. 6. Tig[...]

Setup 15 Setup Overview To install a server blade, co mplete the following steps: 1. Install and configure an HP Bl adeSystem c-Class enclosure. 2. Install any server blade options. 3. Install interconnect modules in the enclos ure. 4. Connect the interconnect modules to the network. 5. Install a server blade. 6. Complete the server blade configura[...]

Setup 16 Interconnect bay numbering and device mapping To support network connect ions for specific signal s, install an interconnect mod ule in the bay corresponding to the embedded NIC or mezzan ine signals. Server blade signal c7000 interco nnect bay Interconnect bay labels Server A NIC 1 (Embedded) 1 Server A NIC 2 (Embedded) 3 Server A mezzani[...]

Setup 17 1. Remove the device bay blank. 2. Remove the enclosure conn ector cover. 3. Install the server blade.[...]

Setup 18 Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure.[...]

Hardware options installation 19 Har d w ar e optio ns ins tallati on Introduction If more than one option is being installed, read the installation instructions fo r all t he hardware options and identify similar steps to stream line the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and th[...]

Hardware options installation 20 o To remove the hard drive carrier from the server A assembly, remove the T-10 hard drive carrier screw and loosen the two system board thumbscrew s. Then, slide the system board toward the rear of the enclosure and remove the hard drive carri er. o To remove the hard drive carrier from the server B assembly, remove[...]

Hardware options installation 21 6. Prepare the hard drive carrier. 7. Install the hard drive in the carrier. 8. Install the hard drive assembly:[...]

Hardware options installation 22 o To install the hard drive assembly in server A, sl ide the hard drive assembly into position on the hard drive connector, slide the system board into po sition in the enclosure, and tighten the system board thumbscrews. Then, install the hard drive carrier retention screw. o To install the hard drive assembly in s[...]

Hardware options installation 23 The memory subsystem in this server blade can support RDIMMs or UDIMMs. Both types are referred to as DIMMs when the information applies to both type s. When specified as RDIMM or UDIMM, the information applies to that type only. All memory inst alled in the server blade must be the same type. The server blade suppo[...]

Hardware options installation 24 The memory subsystem may be popula ted with either RDIMMs or UDIMMs , but mixing the two types is not supported. To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition 1 Size — 2 Rank 1R = Single-rank 2R = Dual-rank 4R = Quad-rank[...]

Hardware options installation 25 Advanced Memory Protection options are configur ed in RBSU. If the requ ested AMP mode is not supported by the installed DIMM configuration, the server blade boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility (on page 37)." For the latest memory configuration information, see[...]

Hardware options installation 26 • Do not mix Unbuffered and Registered PC3 DIMMs. DIMM speeds are supported as indicated in the following table. Rank Speeds supported (MHz) Single- or dual-rank 1333, 106 6 Quad-rank 1066 Advanced ECC popul ation guidelines For Advanced ECC mode configurations , observe the following guid elines: • Observe the [...]

Hardware options installation 27 • In multi-processor config urations, each processo r may have a different valid Lockstep Memory configuration. Multi-processor Lockstep population order For Lockstep memory mode configurations with mu ltiple processors, popula te DIMM slots A and B for each processor. Do not populate slot C. After installing the [...]

Hardware options installation 28 Optional mezzanine cards provide additional network co nnectivity or provide either Infini-Band or Fibre Channel support. For mezzanine card locations, see the system board components (on page 7). For mezzanine card signal mapping, see "Interco nnect bay numbering and device mapping (on page 16)" and the i[...]

Hardware options installation 29 5. Install the mezzanine card. Press down on the conne ctor to seat the board. 6. Install the server B assembly (on page 13). 7. Install the server blade ("Installi ng a server blade" on page 16). SD card adapter option The SD card adapter option enables the use of a permanently installed SD card. WARNING:[...]

Hardware options installation 30 6. Install the server B assembly (on page 13). 7. Install the server blade ("Installi ng a server blade" on page 16).[...]

Software and configuration utilities 31 So f t w ar e and conf i gur ati on u tiliti e s Server blade deployment tools Software drivers and additional components HP offers the following additional soft ware components for server blades: • Health and Wellness driver and IML viewer • iLO 2 Management interface driver • Rack infrastructure inter[...]

Software and configuration utilities 32 To connect to the server blade using iLO 2, inst all the server blade in an enclosure. Onboard Administrator assigns an IP address to enable iLO 2 connectivity to the server blade. The c-Class tab enables you to control sp ecific settin gs for the HP BladeSystem. iLO 2 also provides w eb- based status for the[...]

Software and configuration utilities 33 o TCP/IP networking and an IP address compatible wi th one of the following: the iLO 2 Diagnostic Port IP address or an assigned DHCP or static IP address o CD-ROM drive, CD/DVD-ROM drive, and/or diskette drive o Any of the fo llowing Java™ Ru ntime Environment versions: 1.3.1_02 1.3.1_07 1.3.1_08 1.4.1 for[...]

Software and configuration utilities 34 Deployment methods Four primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette. • PXE deployment (on page 34) • CD-ROM deployment • Diskette image deployment (on page 35) • SAN configuration (on page 36)[...]

Software and configuration utilities 35 configuration process. This automated server configur ation process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartSta rt Scripting Toolkit, refer to the HP website (http://www.hp.com/ser ver[...]

Software and configuration utilities 36 • iLO virtual floppy (on page 36) • PXE ("PXE deployment" on page 34) Creating a boot diskette The SmartStart Scripting Toolkit provides the tools and information for creating a b oot diskette. For details, refer to the SmartStart Scripting Toolkit User Guide and download the latest version of t[...]

Software and configuration utilities 37 • SAN storage drivers are loaded. Refer to supporting white papers and the HP website (http://www.hp.com/servers/rdp). For SAN configuration inform ation for the server blade, refer to the HP StorageWorks SAN Design Reference Gui de on the HP website (http://h18000.www1.hp.com/products/stor agewor ks/san/do[...]

Software and configuration utilities 38 Using RBSU To use RBSU, use the following key s: • To access RBSU, press the F9 key during power-up when prompted. • To navigate the menu system, use the arr ow keys. • To make selections, press the Enter key. • To access Help for a highlighted configuration option, press the F1 key. IMPORTANT: RBSU a[...]

Software and configuration utilities 39 Boot options Near the end of the boot process, the boot options scr een is displayed. This screen is visibl e for several seconds before the system attempts to boot from a supported boot device. Duri ng this time, you can do the following: • Access RBSU by pressing the F9 key. • Access the System Maintena[...]

Software and configuration utilities 40 6. Press the Enter key. 7. Press the Esc key to exit the current menu or press the F1 0 key to exit RBSU. For more information on mirrored memory , see the white paper on the HP website (http://h18000.www1.hp.com/pro ducts/s ervers/technology/m emoryprotection.html). Configuring lockstep memory To configure L[...]

Software and configuration utilities 41 • Deleting a logical drive config uration • Setting the controller to be the boot controller If you do not use the utility, ORC A wi ll default to the standard configuration. For more information regarding array co ntroller configuration, refer to the controller user guide. For more information regarding [...]

Software and configuration utilities 42 functioning properly, the system peri odically resets the timer. However, when the operating syst em fails, the timer expires and restarts the server. ASR increases server availability by restarting the se rver within a specified time after a system hang or shutdown. At the same time, the HP SIM console notif[...]

Software and configuration utilities 43 StorageWorks library and tape tools HP StorageWorks L&TT provides f unctionality for firmwa re download s, verification of device operation, maintenance procedures, failur e analysis, corrective se rvice actions, and some utility functions. It also provides seamless integration with HP hardware support by[...]

Software and configuration utilities 44 HP ProLiant Essentials Vulnerability and Patch Management Pack The HP ProLiant Essentials Vulnerability and Patch Ma nagement Pack software ex tends the functionality of HP Systems Insight Manager (HP SIM) to provide vuln erability and patch management for target systems. The Vulnerability and Patch Managemen[...]

Software and configuration utilities 45 For more information on HP ProLiant Essentials Performance Management Pa ck, see the docume ntation available on the HP website (h ttp://www.hp.com/products/pmp). HP Insight Control Environment Suites HP Insight Control Environment and Insight Control Environment for BladeSystem are integrated suites of softw[...]

Software and configuration utilities 46 ROM contains the current ROM program versi on, wh ile the other side of the ROM contains a backup version. NOTE: The server ships with the same version programmed on each side of th e ROM. Safety and security benefits When you flash the system ROM, ROMP aq writes ov er the backup ROM and saves the current ROM[...]

Software and configuration utilities 47 HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server blade management. Available in Microsoft® Windows® and Linux versions, the utility helps to ensure prop er system operation. For more information or to downl[...]

Software and configuration utilities 48 Remote support and analysis tools HP Insight Remote Support software HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24 X 7, so you can spend less time solv ing problems and more time focused on your business. You can have your systems remotely mon itored for[...]

Software and configuration utilities 49 IMPORTANT: Always perform a backup before installing or u pdating device drivers. ProLiant Support Packs PSPs represent operating system- specific bundles of Pr oLiant optimiz ed drivers, utilities, and management agents. Refer to the PSP website (http://h18000.www1.hp.com/products/ servers/ma nagement/psp.ht[...]

Software and configuration utilities 50 Change control and proactive notification HP offers Change Control a nd Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software ch anges on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn). Care Pack HP Care Pack Ser[...]

Troubleshooting 51 T r oubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshoot ing Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server bl ades. T[...]

Troubleshooting 52 Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of haz a rdous energy circuits [...]

Troubleshooting 53 • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the ra ck if it is a single-rack instal lation. • The racks are coupled together in multipl e-rack installations. • Only one component is extended at a time. A rack may become unstable if mor e than one component is extended f[...]

Troubleshooting 54 o HP recommends you have access to the SmartStart CD for value-added software and drivers required during the troubleshooting process. Down load the current version of SmartStart from the HP website (http://www.hp.com/servers/smartstart). Service notifications To view the latest service notifications, refer to the HP website (htt[...]

Troubleshooting 55 Start diagnosis flowchart Use the following flowchart to start the diagnostic process. Item Refer to 1 "General diagnosis flowchart (on page 5 6)" 2 "Power-on problems flowchart ("Server blade power-on problems flowchart" on page 57)" 3 "POST problems flowchart (on page 59)" 4 "OS boot[...]

Troubleshooting 56 General diagnosis flowchart The General diagnosis flowchart provides a generic approa ch to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the f ollowing flowchart. Item See 1 "Symptom information (on page 53)" 2 "Loose connections (on page 54)" 3 &quo[...]

Troubleshooting 57 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.[...]

Troubleshooting 58 • The health LED is red or amber. NOTE: For the location of server LEDs and inform ation on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty power supply • Loose or faulty power co rd • Power source problem • Power on circuit problem • Improperly seated component or int[...]

Troubleshooting 59 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the sy stem attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device[...]

Troubleshooting 60 Item Refer to 1 Server blade power-on problems flowchart (on page 57) 2 "POST error messages and beep codes (on page 6 5)" 3 "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) 4 "Symptom information (on page 53[...]

Troubleshooting 61 OS boot problems flowchart There are two ways to use SmartStart when diag nosing OS boot proble ms on a server blade: • Use iLO to attach virtual devices remotely to mount the SmartStart CD on the server blade. • Use an HP c-Class Blade SUV Cable and drive to co nnect to the server blade, and then restart the server blade. Sy[...]

Troubleshooting 62 • Server does not boot SmartStart Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart (on page 59)" 3 • "Hard drive problems" in the HP [...]

Troubleshooting 63 * See the server blade OS boot problems flowchart (on page 61) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 43) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber[...]

Troubleshooting 64 NOTE: For the location of server LEDs and inform ation on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component • Unsupported comp onent installed • Redundancy failure • System overtemperature condition Item See 1 "Management agents (on page 4[...]

Troubleshooting 65 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guid e located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWA YS read the warnings and cautionar[...]

Battery replacement 66 Bat tery r eplacement HP recommends replacing the battery on both server A and server B when either battery is replaced. If the server blade no longer auto matically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 yea[...]

Regulatory compliance notices 67 R e gulator y compli ance noti ce s Regulatory compliance identification numbers For the purpose of regulatory compliance certi fications and identification, this product has been assigned a unique regulatory mod el number. The regulatory mo del number can be found on the product nameplate label, along with all requ[...]

Regulatory compliance notices 68 to radio communications. However, th ere is no guarantee that interference will not occur in a particular installation. If this equipment does caus e harmful inte rference to radio or televisi on reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct th e int[...]

Regulatory compliance notices 69 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interf erence-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte tout es les exigences du Règl ement sur le matériel brouilleur du Canada. Class B equipment This Class[...]

Regulatory compliance notices 70 This symbol on the product or on its packagi ng indicates that this product must not be disposed of with your other household waste. Inst ead, it is your respon sibility to dispose of your waste equipment by handing it over to a de signated collection point for the recycling of waste electrical and electronic eq uip[...]

Regulatory compliance notices 71 BSMI notice Chinese notice Class A equipment Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product i[...]

Regulatory compliance notices 72 other than those specified herein. • Allow only HP Authorized Service technicians to repair the unit. The Center for Devices and Radiological Health (C DRH) of the U.S. Food and Drug Administration implemented regulations for laser pr oducts on August 2, 1976. These re gulations apply to laser products manufacture[...]

Electrostatic discharge 73 Elec tr os tati c disc har ge Preventing electrostatic discharge To prevent damaging the system, be aware of the precaution s you need to follow when setting up the system or handling parts. A discharg e of static electric ity from a fing er or other conductor may damage system boards or other static-sensitive de vices. T[...]

Specifications 74 Sp e c ific a t ion s Environmental specifications Specification Value Temperature range* — Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Non-operating -30 ° C to 60 ° C (-22 ° F to 140 ° F) Relative humidity (noncondensing)** — Operating 10% to 90% @ 28 ° C (82.4 ° F) Non-operating 5% to 95% @ 38.7 ° C (101.7 ° F)[...]

Technical support 75 T ec hnical su ppo r t Before you contact HP Be sure to have the following inform ation available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware[...]

Technical support 76 • Optional —Parts for which custom er self repair is op tional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not designe[...]

Technical support 77 Pour plus d'informations sur le pr ogramme CSR de HP, contact ez votre Mainteneur Agré e local. Pour plus d'informations sur ce programme en Amériq ue du Nord, consulte z le site Web HP (http://www.hp.com/go/selfrepair). R ipar a zi one da par te de l c lien te Per abbreviare i tempi di riparazione e garantire una m[...]

Technical support 78 HINWEIS : Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Tei l vo n einem HP Servicepartner ersetzt we rden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzei chnet. CSR-Teile werden abhängig von der Verfügbarkeit und v[...]

Technical support 79 el caso de todas sustituciones que lle ve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y es cogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con[...]

Technical support 80 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entant o, se desejar que a HP as substitu a, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de gara ntia destinado ao produto. OBSERVAÇÃO: Algumas peças d[...]

Technical support 81[...]

Technical support 82[...]

Acronyms and abbreviations 83 A c r on y ms and a bbr e v iati ons CSR Customer Self Repair DHCP Dynamic Host Configuration Protocol FC Fibre Channel iLO 2 Integrated Lights-Out 2 IML Integrated Management Log NBP Network Bootstrap Program ORCA Option ROM Configuration for Arrays POST Power-On Self Test PXE Preboot Execution Environment RBSU ROM-Ba[...]

Acronyms and abbreviations 84 UID unit identification USB universal serial bus[...]

Index 85 A access components 10 accessing internal components 12 ACU (Array Configuration Utility) 40 ADU (Array Diagnostic Utility) 47 ASR (Automatic Serve r Recovery) 41 Automatic Server Recovery (ASR) 41 B battery 72 battery replacement notice 72 beep codes 65 BIOS Serial Console 39 BIOS upgrade 42 BSMI notice 71 buttons 6 C cables 54, 68 Canadi[...]

Index 86 HP Insight Server Migration Pack so ftware for ProLiant 44 HP ProLiant Essentials Foundation Pack 43 HP ProLiant Essentials Performance Management Pack 44 HP ProLiant Essentials R apid Deployment Pack 41 HP ProLiant Essentials Virtualization Management Software 43 HP ProLiant Essentials Vulnerability and Patch Management Pack 44 HP Smart U[...]

Index 87 server B assembly, installing 13 server B assembly, removing 12 server blade options, installing 19 server blade release lever 6, 12 server blades, installing 16 server fault indications flowchart 63 server features and options 19 service notifications 54 SmartStart autorun menu 37 SmartStart Scripting Toolkit 34 SmartStart, overview 37 sp[...]