HP ProLiant DL160 G9 инструкция обслуживания

HP Pr oL ian t DL1 6 0 Gen9 Serv er Us er Gui de Abstract This document is for the person wh o installs, administers, and trouble shoots servers and storage systems . HP assumes you are quali fied in the servicing of comp uter equipment a nd trained in recogniz ing hazards in products wit h hazardous energy levels. Part Number: 775786 - 002 Decembe[...]

© Copyright 2014 Hewlett- Packard Development Company, L.P. The information contained herei n is subject to change witho ut notice. The only warranties for HP products and services a re set forth in the express warranty statements accompanyin g such products and services. Nothing herein s hould be construed as constitutin g an additional warranty.[...]

Contents 3 Con tents Component identification ............................................................................................................... 7 Front panel co mponents ............................................................................................................................. 7 Front panel LEDs and but tons ........[...]

Contents 4 Drive installati on guidelines ............................................................................................................ 37 Installing a no n - hot - plug driv e .......................................................................................................... 37 Installing a hot - plug drive ..................[...]

Contents 5 HP Insight Remote Support .............................................................................................................. 98 Intellige nt Provisio ning ............................................................................................................................. 98 HP Insight D iagnost ics ..................[...]

Contents 6 Before you contact HP ............................................................................................................................ 118 HP contact information ........................................................................................................................... 118 Customer Self Repair ................[...]

Component ident ific ation 7 C om ponen t i dentif i cati on F ront panel comp onents • Four - bay LFF drive model Item Description 1 Optical drive ( optional) 2 Serial number pull tab* 3 USB 2.0 conne ctor 4 LFF drives ( 8.89 cm, 3.5 i n) *The serial nu mber/iLO infor mation pull tab is double - sided. The top side shows the server serial number[...]

Component ident ification 8 F ront panel LEDs and b uttons • Four - bay LFF drive model Item Description Status 1 UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remo te management or firmware upgrade in progress • 4 Hz/cycle p er sec = iLO manual reboot sequence initiated • 8 Hz/cycle per sec = iLO manual reboo[...]

Component ident ification 9 • Eight - bay SFF drive mo del Item Description Status 1 UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remo te management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequ ence initiated • 8 Hz/cycle per sec = iLO manual reboot sequ ence in progress Off =[...]

Component ident ification 10 P ower fault LEDs The following table p rovides a list of power f ault LEDs, a nd the subsystems that are affected. Not al l power faults are us ed by all servers. Subsystem LED behavior System board 1 flash Processor 2 flashes Memory 3 flashes Riser board PCI e slots 4 flashes FlexibleLOM 5 flashes Removable H P Flexib[...]

Component ident ification 11 R ear panel LEDs Item Description Status 1 UID LED Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upg rade in progre ss • 4 Hz/cycle per sec = iLO manual reboot sequence initiated • 8 Hz/cycle p er sec = iLO ma nual reboot sequence in progress Off = Deacti vated 2 NIC li[...]

Component ident ification 12 S ystem board c omponents Item Description 1 Primary PCIe ris er board connect ors* 2 Dedicated iLO mod ule connector 3 microSD slot 4 SATA 5 connec tor (for M. 2 SSD 2) 5 SATA 4 connector (for M.2 S SD 1 or optica l drive) 6 Internal USB 3.0 connector (fo r USB flash devices) 7 8SFF front USB 3.0 connector 8 Mini - SAS[...]

Component ident ification 13 Item Description 27 10 - pin RPS connector 28 System battery 29 NMI header 30 TPM connector 31 Secondary PCIe riser board con nectors* 32 System maintenance switch 33 FlexibleLOM sideband signal con nector * For more informa tion on the riser board slots supp orted by the onboard PCI ris er connectors, see " PCIe r[...]

Component ident ification 14 Position Default Function S7 Off Off = Set default boot mode to UEFI. On = Set default boot mode to legacy. S8 — Reserved S9 — Reserved S10 — Reserved S11 — Reserved S12 — Reserved To access the redundant ROM, set S1, S5, and S6 to on . When the system maintenance switch position 6 is s et to the On position, [...]

Component ident ification 15 • Eight - bay SFF drive mode l HP SmartDrive LED definitions HP SmartDrives are the latest HP drive technology, and they are supported beginning with ProLiant Gen8 servers and server blades. The HP SmartDriv e is not supported on earlier genera tion servers an d server b lades. Identify an HP SmartDrive by its carr ie[...]

Component ident ification 16 IMPORTANT: The HP Dynamic Smart Arr ay B140i Controller is only available in U EFI Boot Mode. It cannot be enab led in Legacy BIOS Boot Mode. If the B140i controller is di sabled, drives connected t o the system boa rd Mini - SAS conne ctors operate in AHCI or Legacy mode. U nder this condition: • The drives cannot be[...]

Operations 17 Oper atio ns P ower up the server 1. Connect each power cord to the serv er. 2. Connect each power co rd to the power source. 3. Press the Power On/Standby button. The server ex its standby mo de and applies full p ower to the system . The system pow er LED changes from a mber to green. P ower down the server Before powering down the [...]

Operations 18 a. Disconnect each power cord from the power source. b. Disconnect ea ch power cord from the server. 3. Disconnect all peripheral ca bles from the serv er. WARNING: To reduce the risk of pers onal injury or e quipment damage, be s ure that the rac k is adequately stabili zed bef ore extending a component from the rac k. WARNING: To re[...]

Operations 19 iii. Slide the ser ver out of the rack. 5. After performing the installati on or maintenance procedure, slide the s erver back into the rack , and then press the serv er firmly into th e rack to secure it in p lace. 6. Connect the peripheral cables. 7. Connect each power cord to the serv er. 8. Connect each power co rd to the power so[...]

Operations 20 WARNING: This server is ver y heavy. To reduce t he risk of persona l injury or da mage to the equipment: • Observe local occu pational health and safe ty requirements and gu idelines for manual material handling. • Get help to lift and stabilize the product during installation or removal , especially when the product is not fas t[...]

Operations 21 WARNING: To reduce the risk o f personal inj ury from hot surfa ces, allow the d rives and the internal system components to cool before touchi ng them. CAUTION: Do not operate the ser ver for long periods wit h the access panel open or remov ed. Operating the se rver in this manner re sults in improper airfl ow and improper cooling t[...]

Operations 22 1. Power down the serv er (on page 17 ). 2. Remove all power: a. Disconnect each p ower cord from the power sour ce. b. Disconnect ea ch power cord from the server. 3. Do one of the following: o Extend the server from the rack (o n page 17 ). o Remove the s erver from the r ack (on page 19 ). 4. Remove the acces s panel (on page 20 ).[...]

Operations 23 I nstall the PCI r iser cage CAUTION: To prevent damag e to the server or e xpansion boards, power down t he server, and disconnect all power cords before removi ng or installing the PCI riser cage. To install the component: 1. If necessary, conn ect all required in ternal cabling to e xisting expansion board s. For more informa tion [...]

Operations 24 5. Power up the serv er (on page 17 ).[...]

Setup 25 S etup O ptional installa tion services Delivered b y experienced, certified engin eers, HP Care Pack services help y ou keep your serve rs up and running with support package s tailored specifically for HP Pro Liant systems. HP Care Pac ks let you integrate both hardware and so ftware support into a single pac kage. A number o f service l[...]

Setup 26 • Leave a minimum clear ance of 63.5 cm (25 i nches) i n front of the rack. • Leave a minimum clear ance of 76.2 cm (30 i nches) behind the rack . • Leave a minimum c learance of 121.9 cm ( 48 inches) from the back of the rac k to the back of another rack or row of racks. HP servers draw in cool air through the front and expel warm a[...]

Setup 27 P ower require ments Installation of this eq uipment must comply wit h local and regional electri cal regulations governin g the installation of information technology equipment by licensed elec tricians. This equipment is designed to operate in insta llations covered by NFP A 70, 1999 Edition (Nation al Electric Code) and NFPA - 75, 1992 [...]

Setup 28 WARNING: This server is ver y heavy. To reduce t he risk of persona l injury or da mage to the equipment: • Observe local occu pational health and safe ty requirements and gu idelines for manual material handling. • Get help to lift and stabilize the product during in stallation or removal , especially when the product is not fas tened[...]

Setup 29 WARNING: When insta lling a server in a telco rack, be sure that th e rack frame is a dequately secured at the top and bottom to the bui lding structure. I dentifying the contents of the server sh ipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mou[...]

Setup 30 WARNING: This server is ver y heavy. To reduce t he risk of persona l injury or da mage to the equipment: • Observe local occu pational health and safe ty requirements and g uidelines for manual material handling. • Get help to lift and stabilize the product during in stallation or removal , especially when the product is not fas tened[...]

Setup 31 d. Position the power cord inside the clip, and then close the clip. e. Slide the clip forwa rd until it is flush agai nst the edge of the power cord plug. For a server using a hot - plug power suppl y: 4. To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord in the hook - and [...]

Setup 32 b. Bend the plug end of the power cord in the position show n in the following image. c. Secure the power cord in the hook - an d - loop strap as shown in the following image. 5. Employ best prac tices to route and manage th e power cords and other c ables in the server rear panel. IMPORTANT: When using cable m anagement arm com ponents, b[...]

Setup 33 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The g rounding plug is an important safety feature. • Plug the power cord int o a grounded (earthed ) electrical outlet that is eas ily accessible at all times. • Unplug the power cord from the power supply to dis[...]

Setup 34 Installing the operating s ystem This HP ProLiant server does not ship with provis ioning media. Everything needed to manage an d install the system soft ware and firmwa re is preloade d on the server. To operate properly, the server mus t have a supported operating system. For the latest information on operating sy st em support, see the [...]

Setup 35 R egistering the ser ver To experien ce quicker serv ice and more efficient supp ort, regist er the product a t the HP Product Registration website ( http://register.hp.com ).[...]

Hardware options installation 36 H ar d w ar e opti o ns inst allati on Introduction If more than one opt ion is being installed, read the installation instr uctions for all the hard ware options and identify simila r steps to streamline the ins tallation process. WARNING: To reduce the risk o f personal inj ury from hot surfa ces, allow the d rive[...]

Hardware options installation 37 IMPORTANT: The boot order settings, fir mware versions, an d any additional HP softwar e, including the HP Smart A rray SAS license key, are stored in the system board. Tra nsfer this information to the new system board to ensure normal server operation when the system board is replaced. Install an integra ted HP Sm[...]

Hardware options installation 38 4. Remove the dr ive carrier. 5. Remove the two me tal brackets from the dri ve carrier. 6. Install the drive in the carrier.[...]

Hardware options installation 39 7. Install the drive. CAUTION: To preve nt improper cooling and thermal damage , do not operate the server unless all bays are popul ated with either a co mponent or a blank. 8. If removed, install the security bezel (" Security bezel op tion " on pag e 36 ). 9. Connect each power cord to the serv er. 10. [...]

Hardware options installation 40 3. Prepare the drive. 4. Install the drive. 5. Determine the status of the dr ive from the drive LED definitions (" HP SmartDrive LED defi nitions " on page 15 ). 6. If removed, install the security bezel (" Security bezel op tion " on page 36 ). To configur e arrays, see th e HP Smart Sto rage A[...]

Hardware options installation 41 Drive configuration Storage controller options Expan sion slot Eight - bay SFF H240 or P440 Slot 2 — Low - profile Slot 3 — Low profile, cann ot support H240/P440 To connect the cable option: 1. Power down the server (on page 17 ). 2. Remove all power: a. Disconnect each p ower cord from the power sour ce. b. Di[...]

Hardware options installation 42 9. Connect the common end of the Mini - SAS cable to the controller opt ion. 10. Insta ll the PCI riser cage (on page 23 ). 11. Route the Mini - SAS cables alongside the system board and connect the connectors to the drive backplane. o H240 Host Bus Adapter to the 4 LFF drive backplane[...]

Hardware options installation 43 o P440 Smart Array Contr oller to the 4 LFF drive backplane o H240 Host Bus A dapter to the 8 SFF drive backplane[...]

Hardware options installation 44 o P440 Smart Array Contr oller to the 8 SFF drive ba ckplane 12. Connect the rest of the drive cables required in this drive configuration. For more information, see " Storage cabling (on page 85 )." 13. Install the access panel (on page 21 ). 14. Install the server into the rack (" Installing the ser[...]

Hardware options installation 45 No action is necessary. The internal circuitry auto matically recharges the batteries and enables the battery pack. When the system is powered on this process might take approximately 2 hour s. If a system power fa ilure occurs, a fully charged battery pa ck provides power for up t o 150 seconds. During that interva[...]

Hardware options installation 46 6. Remove the ba ffle from the contro ller board. IMPORTANT: There is no need to remove the b affle when the c ontroller card is installed in slot 1. Slot 1 is a full - height, half - length slot, so it supports the baffle in pla ce while slot 2 and slot 3 do not. 7. If installing a P440 or H24 0 controller card int[...]

Hardware options installation 47 13. Install the server into the rack (" Installing the server into the rack " on page 29 ). 14. Connect all necessary external cables to the storage controller. Fo r more information on these cabling requirements, see the documentation that ships with the opti on. 15. Pow er up the server (on page 17 ). CA[...]

Hardware options installation 48 a. Connect the cache mo dule backup power cable to the module. b. Install the cache module on the storage controller.[...]

Hardware options installation 49 7. Connect the o ther end of the cach e module cable to t he PCIe riser bo ard. 8. Install the storage controller (" Installing a storage controller " on page 45 ). 9. Install the HP Smart Storage Batter y: a. Disconnect the 24 - pin power su pply cable from the s ystem board. b. Align the component and pr[...]

Hardware options installation 50 d. Connect the 24 - pin power suppl y cable to the system bo ard. e. Ensure that the battery cable is underneath the DIMM guard. 10. Install the access panel (on page 21 ). 11. Install the server into the rack (" Installing the server into the rack " on page 29 ). 12. Pow er up the server (on page 17 ). O [...]

Hardware options installation 51 a. Disconnect each p ower cord from the power sour ce. b. Disconnect ea ch power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 17 ). o Remove the s erver from the r ack (on page 19 ). 4. If installed, remove t he security beze l (" Remove the security beze l (optio[...]

Hardware options installation 52 o Four - bay LFF drive model o Eight - bay SFF drive mo del After sliding in the op tical drive, be sure to secur e the drive with the screw. 8. Connect the optical drive cable to the optical drive . 9. Route the o ptical drive cable alon gside the system board to c onnect to the sy stem board SATA connector, and th[...]

Hardware options installation 53 o Four - bay LFF drive model o Eight - bay SFF drive mo del 10. I nstall the access panel (on page 21 ). 11. If r emoved, install the security bezel (" Security bezel option " on page 36 ). 12. Install the server into the rack (" Installing the server into the rack " on page 29 ). 13. Pow er up t[...]

Hardware options installation 54 F an population guidelines Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 Fan bay 7 One processor, non - redundant Blank Blank Blank Fan Blank Fan Fan One processor, redundant Blank Blank Blank Fan Fan Fan Fan Two processors, non - redundant Fan Fan Fan Blank Fan Fan Fan Two processors, re[...]

Hardware options installation 55 WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occu pational health and safe ty requirements and gu idelines for manual material handling. • Get help to lift and stabilize the product during in stallation or remov al, especially when the prod[...]

Hardware options installation 56 8. Remove the fan blank. 9. Install the fan. CAUTION: The fan do es not have a fan gu ard. Special attentio n is needed when removing or installing the fan to prevent finger injury. 10. Connect the fan cable to the system board (" System board c omponents " on page 12 ). CAUTION: To preve nt improper cooli[...]

Hardware options installation 57 14. Connect ea ch power cord to t he server. 15. Connect each power cord to the power so urce. 16. Press the Power On/Standby button. The server ex its standby mo de and applies full p ower to the system . The system pow er LED changes from amber to gree n. Memory options IMPORTANT: This server does not support mixi[...]

Hardware options installation 58 performance - tuned fo r HP ProLiant and Bl adeSystem servers and provide s fu ture enhanced support through HP Active Health and man ageability software. M emory subsystem arch itecture The memory s ubsystem in th is server is divid ed into channels. Each processor s upports four cha nnels, and each channel support[...]

Hardware options installation 59 D IMM identification To determine DIMM characteristics, use the label attac hed to the DIMM and the following illus tration and table. Item Description Definition 1 Capacity 8 GB 16 GB 32 GB 2 Rank 1R = Single - rank 2R = Dual - ra nk 4R = Quad - rank 3 Data width x4 = 4 - bit x8 = 8 - bit 4 Memory genera tion DDR4 [...]

Hardware options installation 60 • Mirrored memory — Provi des maximum protectio n against failed DIMMs. Unc orrectable errors in one channel are correc ted by the mirror channel. • Lockstep mem ory — Provides en hanced protection while making all installed memo ry available to the operating system. The server can continue to func tion if a[...]

Hardware options installation 61 M irrored memory configuration Mirroring provid es protection against uncorr ected memory errors tha t would otherwise result in serv er downtime. Mirroring is performed at the channel level. Channels 1 and 2 are us ed; channel 3 is not populated. Data is written to both memory channels. Data is read from o ne of th[...]

Hardware options installation 62 O nline spare population guideline s For Online Spare mem ory mode configurat ions, observe the followi ng guidelines: • Observe the general DIMM slot popula tion guidelines (on page 61 ). • Each channel must have a valid online spare configura tion. • Each channel can have a different valid online spare confi[...]

Hardware options install ation 63 7. Install the DIMM. 8. If removed, install the expansion board. (" Expansion board options " on page 73 ) 9. Install the access panel (on page 21 ). 10. Do one of t he following: o Slide the server into the rack. o Install the server into the rack (" Installi ng the server into the rack " o n p[...]

Hardware options installation 64 In a multiprocessor c onfiguration, to optimize system performance, HP recommends balancing the to tal capacity of th e DIMMs across th e processors. To install the component: 1. Power down the server (on page 17 ). 2. Remove all pow er: a. Disconnect each p ower cord from the power sour ce. b. Disconnect ea ch powe[...]

Hardware options installation 65 6. Open each of the processo r locking levers in the ord er indicated in the following il lustration, and then open the processor retain ing bracket. 7. Remove the clear processor socket cover. Retain the p rocessor soc ket cover for futur e use. CAUTION: THE PINS ON THE SYSTEM B OARD ARE VERY FRAGIL E AND EASILY DA[...]

Hardware options installation 66 8. Install the processor. Verify that the processor is ful ly seated in the processor retaining bracket by visually inspecting t he processor installat ion guides on either side o f the processor. THE PINS ON THE SYSTEM BOARD AR E VERY FRAGILE AND E ASILY DAMAGED. 9. Close the proce ssor retaining b racket. When th [...]

Hardware options installation 67 10. Press and hold the pr ocessor retaining bracket in p lace, and then close each pro cessor locking lever. Press only in the area indicated on the processor re taining bracket. 11. Remov e the therma l interface prot ective cover from the heatsin k. 12. Install the heatsink: a. Tighten one pair of d iagonally oppo[...]

Hardware options installation 68 b. Finish the installation by completely tightening the screws in the same sequence. 13. Not e these population guid elines for installing fans in a dual - processor configurat ion. Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 Fan bay 7 One processor, non - redundant Blank Blank Blank Fa[...]

Hardware options installation 69 To install a fan: 1. Remove the fan blanks (" Fan population guidelines " on page 54 ). 2. Install the additional fan s included in the processor opti on kit. 3. To determine which fan blanks need to be re moved to install the additional fans, see " Fan population guidelines (on page 54 )." 4. In[...]

Hardware options installation 70 To install the component: 1. Power down the server (on page 17 ). 2. Remove all power: a. Disconnect each p ower cord from the power sour ce. b. Disconnect ea ch power cord from the server. 3. Do one of the following: o Extend the server from the rack (o n page 17 ). o Remove the s erver from the r ack (on page 19 )[...]

Hardware options installation 71 o Extend the server from the rack (o n page 17 ). a. Remove the s erver from the r ack (on page 19 ). 4. Remove the acces s panel (on page 20 ). 5. If necessary, disconnect any internal c ables connected to the system board . 6. Remove the PCI r iser cage (on page 21 ). Retain the ca ge for future u se. 7. Remove th[...]

H ardware options installation 72 b. Tighten the T - 15 screw to secure the com ponent. 9. Connect the Flex ibleLOM sideb and cable.[...]

Hardware options installation 73 10. Align the PCI riser board with the corresponding connector on the sys tem board, and then press down the rise r cage. CAUTION: To preve nt improper cooling and thermal damage , do not operate the server unless all PCI slots have eith er an expansion slot cover or an exp ansion board installed. 11. Install the ac[...]

Hardware options installation 74 o Extend the server from the rack (o n page 17 ). o Remo ve the server fr om the rack (on page 19 ). 4. Remove the acces s panel (on page 20 ). 5. Remove the PCI r iser cage (on page 21 ). 6. Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot. 7. Remove the baffl[...]

Hardware options installation 75 o Expansion board installation into slot 2 o Expansion board installation into slot 3 9. Connect all necessary internal cabling to the expansion board. For more information on these cabling requirements, see the documentation that ships with the opti on. 10. Insta ll the PCI riser cage (on page 23 ). IMPORTANT: The [...]

Hardware options installation 76 To install the component: 1. Power down the server (on page 17 ). 2. Remove all power: a. Disconnect each p ower cord from the power sour ce. b. Disconnect each power co rd from the server . 3. Do one of the following: o Extend the server from the rack (o n page 17 ). o Remove the s erver from the r ack (on page 19 [...]

Hardware options installation 77 8. Route the cable alongs ide t he system board, and then connect the cable to the internal USB 3.0 conne ctor . 9. Install the access panel (on page 21 ). 10. If r emoved, install the security bezel (" Security bezel option " on page 36 ). 11. Do one of t he following: o Slide the server into the rack. o [...]

Hardware options installation 78 b. Disconnect all ser ver cables that block access to the power su pply cables and screws. c. Disconnect all powe r supply cables from th e system board and drive cage. 6. Remove the existing power supply. 7. Remove all other components specifical ly associated with the re moved power supply. 8. Install the RPS back[...]

Hardware options installation 79 a. Remove the power supply bl ank. b. Install a hot - plug pow er input module into p ower supply b ay 2. 11. Re connect all serv er cables that wer e disconnected t o access the remo ved power supp ly. 12. Reinstall all server components that wer e removed to access the r emoved power supply. CAUTION: To preve nt i[...]

Hardware options installation 80 2. Remove all power: a. Disconnect each p ower cord from the power sour ce. b. Disconnect ea ch power cord from the server. 3. Do one of the following: o Extend the server from the rack (o n page 17 ). o Remove the s erver from the r ack (on page 19 ). 4. Remove the acces s panel (on page 20 ). 5. Remove the PCI r i[...]

Hardware options installation 81 10. Do one of the following: o Slide the server into the rack. o Install the server into the rack (" Installi ng the server into the rack " o n page 29 ). 11. Pow er up the server (on page 17 ). 12. Enable the dedicated iLO connecto r (" Enabling the dedicated iLO manage ment module " on pag e 81[...]

Hardware options installation 82 Enabling the TPM requ ires accessing BIOS/P latform Configuration (RBSU) in HP UEFI System Utilities (on page 101 ). TPM installation requires the use of drive enc ryption technology, such as the Microsoft Windows BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft w ebsite ( htt[...]

Hardware options installation 83 CAUTION: Any attempt to r emove an installed T PM from the system board bre aks or disfigures the TPM security rivet. Up on locating a broken or disfig ured rivet on an installed TPM, administrators should consider the system compromi sed and take appropri ate measures to ensure the integrity of the system data. 7. [...]

Hardware options installation 84 R etaining the recovery key/password The recovery key/pass word is generated during Bi tLocker setup, and can be s aved and printed af ter BitLocker is en abled. When using BitLocke r, always retain the recovery key/p assword. The rec overy key/passw ord is required t o enter Recovery Mode after BitLoc ker detects a[...]

Cabling 85 C abling Cabling overview This section provides guidelines that help you make informed decisions about c abling the server and hardware options to optimize performance . For informatio n on cabling peripheral comp onents, refer to the white pa per on high - density deployment at the HP website ( http://www.hp.com/products/servers/platfor[...]

Cabling 86 F our - bay LFF hot - plug drive cabling • Four - bay LFF drive backplane c onnected to the sys tem board Item Description 1 Drive power cab le 2 Mini - SAS cable • Four - bay LFF drive backplane c onnected to a P440 controller in the low - profile ex pansion slot Item Description 1 Drive power cab le 2 Mini - SAS cable[...]

Cabling 87 • Four - bay LFF drive backplane c onnected to a H240 adapte r in the low - profile expansion slot Item Description 1 Drive power cab le 2 Mini - SAS cable E ight - bay SFF hot - plug drive cabling • Eight - bay SFF drive bac kplane connected to th e system board Item Description 1 Drive power cab le 2 Mini - SAS cable[...]

Cabling 88 • Eight - bay SFF drive backplan e connected to a P440 controller in th e low - profile expansion slot Item Description 1 Drive power cab le 2 Mini - SAS cable • Eight - bay SFF drive bac kplane connected to a H2 40 adapter in the low - profile expansion sl ot Item Description 1 Drive power cab le 2 Mini - SAS cable[...]

Cabling 89 F BWC cabling The FBWC solution i s a separately purchased opt ion. This server only support s FBWC module installa tion when an HP Smart Array P - Series controller is installed. Depending on the control ler option installed, the actual storage controlle r connectors might look differ ent from what is shown in this section. • FBWC mod[...]

Cabling 90 • FBWC module slot 3 cablin g HP Smart Storage Battery cabling[...]

Cabling 91 FlexibleLOM cab ling P ower suppl y cabling • HP 550 - W non - hot - plug power supply cabling Item Description 1 24 - pin power supply c able 2 16 - pin power supply s ideband sig nal cable[...]

Cabling 92 • HP 900 - W hot - plug power supply cabl ing Item Description 1 24 - pin power supply c able 2 16 - pin power supply s ideband sig nal cable 3 10 - pin RPS connector O ptical driv e cabling • Optical drive cabl ing in the four - bay LFF drive configuration Item Description 1 Drive power cab le 2 Optical dri ve cable[...]

Cabling 93 • Optical drive cabl ing in the eight - bay SFF drive configuratio n Item Description 1 Drive power cab le 2 Optical dri ve cable F ront I/O cabling • Front I/O cabling in LF F configuration[...]

Cabling 94 • Front I/O cabling in S FF configuration Front USB 3.0 cablin g[...]

Software an d configura tion utilities 95 S o f t w ar e and conf igur ati on u tilitie s Server mode The software and config uration utilities pres ented in this section operat e in online mode, offline mode, or in both modes. Software or configurat ion utility Server mode HP iLO (on page 95 ) Online and Offline Active Health System (on page 96 ) [...]

Software and conf iguration util ities 96 Using iLO 4, you can do th e following: • Access a high - perform ance and secure In tegrated Remot e Console to the server from anywhere in the world if you have a net work connection to the serv er. • Use the shared .NET Integrated Remote Console to co llaborate with up to four ser ver administrators.[...]

Software and conf iguration util ities 97 HP Active Health System does not col lect information ab out Active Health System users' op erations, finan ces, customers, employees, pa rtners, or data cen ter, such as IP a ddresses, host n ames, user names, and passwords. HP Active Healt h System does not parse or change oper ating system d ata fro[...]

Software and conf iguration util ities 98 H P Insight Remote Suppor t HP strongly recommends that you register your device for remote support to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractu al support agreement. HP Insight Re mo te Support supplements your mon itoring continuousl y to ensure maximum syst em av[...]

Software and conf iguration util ities 99 • Intelligent Prov isioning assists with the O S installation proces s by preparing the system for in stalling "off - the - shelf" and HP branded ve rsions of operating system soft ware and integratin g optimized HP ProLiant server support software. • Intelligent Prov isioning provides mainten[...]

Software and conf iguration util ities 100 • You want to install a new operating system on a server with an exi sting operating system. • You encounter an error when completing the steps of a factory - installed operating system installation. To access the Er ase Utility, click the Perform Maintena nce icon from the Intelligen t Provisioning ho[...]

Software and conf iguration util ities 10 1 H P UEFI System Utiliti es The HP UEFI System Utilit ies is embedded i n the system ROM. The UEFI System Utilities enabl e you to perform a wide range of config uration activities, i ncluding: • Configuring s ystem devices and insta lled options • Enabling and dis abling system features • Displaying[...]

Software and conf iguration util ities 102 The new boot option is appended to the boot orde r list. When you select a file, you are prompted to enter the boot option description (wh ich is then displayed in the Boot menu), as well as any optional data to be passed to an .EFI appl ication. • Boot to System Utilities After pre - POST, the boot opti[...]

Software and conf iguration util ities 103 E mbedded UEFI shell The system B IOS in all HP ProLian t Gen9 server s includes an Emb edded UEFI Shell in the ROM. The UEF I Shell environment provi des an API, a command line prompt, an d a set of CLIs that allow scripting, file manipulation, and system information. These features enhance the capabiliti[...]

Software and conf iguration util ities 104 Utilities and features H P Smart Storage Administrator HP SSA is a configuration and management tool f or HP Smart Array controllers. Starting with HP ProLiant Gen8 servers, HP SSA repl aces ACU with an enhanc ed GUI and additio nal configuration fe atures. HP SSA exists in three interface formats: the HP [...]

Software and conf iguration util ities 105 • Auto (default) — If configured in Auto Mod e, USB 3.0 capable dev ices operate at USB 2.0 speed s in the pre - boot environment and du ring boot. When a USB 3.0 capable OS USB drive r loads, USB 3.0 devices transit ion to USB 3.0 speeds. Th is mode provides comp atibility with operat ing systems that[...]

Software and conf iguration util ities 106 U pdating firmware or System ROM Multiple meth ods exist to up date the firmwa re or System ROM: • HP Service Pack for ProLiant (on page 100 ) • FWUPDATE utility (on page 106 ) • FWUpdate command from wi thin the Embedded UEFI sh ell (on page 106 ) • Firmware Update applic ation in System Util itie[...]

Software and conf iguration util ities 107 6. Change to the file system that contains the System ROM Flash Binary component for your server. Enter one of the fsx fil e systems avail able, such as fs0 or fs1 , and press Enter . 7. Use the cd command to change from the current directory to the directory that contains the binary file. 8. Enter fwupdat[...]

Software and configur at ion utilities 108 If you do not use Intelligent P rovisioning to install an OS, driv ers for some of the new hardwa re are required. These drivers, as well as other option drivers, ROM images, and value - add software can be downloade d as part of an SPP. If you are inst alling drivers fro m SPP, be sure tha t you are using[...]

Software and conf iguration util ities 109 H P operating systems and virtualization softwar e support for ProLiant server s For informa tion about specif ic versions of a supported opera ting system, see the HP website ( http://www.hp.com/go/ossupport ). H P Technology S ervice Portfolio Connect to HP for assistance on the journey to the new style [...]

Troubleshootin g 110 T r ouble shooting T roubleshooting resour ce s The H P ProLiant Gen9 Tr oubleshooting Guide, V olume I: Trouble shooting pr ovides procedur es for resolving common problems an d comprehensive cours es of action for fault isolat ion and identification, issue resolution, and software maintenance on ProLiant ser vers and server b[...]

System battery replacement 111 S y stem batter y r epl acement If the server no longer automatically displays the c orrect date and time, then replace the battery that provides power to the real - time clock. Under norm al use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium mangane se dioxi de, a vanadium pentoxid[...]

System battery replacement 112 WARNING: Do not exert too much force to remove the system battery. The battery could pop out of the socket, or the tool could sl ip and damage the s ocket or the system board. IMPORTANT: Replacing the syst em board batter y resets the system RO M to its default configuration. After replacing the battery, use BIOS/Plat[...]

Regulatory info rmation 113 R egulator y inf or mati on S afety and re gulatory compl iance For safety, environmental, and regulatory info rmation, see Safety and Compliance Infor mation for Server, Storage, Power, Networking, a nd Rack Products , available at the HP website ( http://www.hp.com/support/Safety - Compliance -EnterpriseProducts ). B e[...]

Regulatory info rmation 114 Valid date format s include the following: • YWW , where Y indicates the year counting from within each new decade, with 2000 as the s tarting point. For exam ple, 238: 2 for 2002 and 38 for the w eek of September 9. In addition, 2010 is indicated by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth. • YYWW , where YY[...]

Electrostatic dis charge 115 E lectr o stati c disc har ge P reventing elec trostatic d ischarge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricit y from a finger or other cond uctor may damage system boards or ot her static - sensitive devic[...]

Specifications 116 S pec if i cati ons E nvironmental spec ifications Specification Value Temperature range* — Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Nonoperating - 30 ° C to 60 ° C ( - 22 ° F to 140 ° F) Relative humidity (noncondensing) — Operating Minimum to be t he higher (more moisture) of - 12°C (10.4° F) dew point or 8 %[...]

Specifications 117 P ower supply specific ations Depending on the installed options and/or the regional loc ation where the server was purchased, the server is configured with one o f the following power supp lies: • HP 550 W Power Supply (P N 730941 - B21) • HP 900 W AC Power Input Module (PN 744689 - B21) This module is support ed when the tw[...]

Support and o ther resources 118 S uppo r t and other r es our ces B efore you contact HP Be sure to have the follo wing information available before you call HP : • Active Health S ystem log (HP ProLiant Ge n8 or later products) Download and have av ailable an Active Health System log f or 7 days befo re the fa ilure was detected. For more infor[...]

Support and other resources 119 providers or service partners) identifies t hat the repair can be accomplished by t he use of a C SR part, HP will ship that part directly to you for re placement. There are two categories of CSR parts: • Mandatory — Parts for which customer self repai r is mandatory. If you request HP t o replace these parts, yo[...]

Support and other resources 120 Pour plus d'inform ations sur le prog ram me CSR de HP, con tactez votre Main teneur Agrée l ocal. Pour plus d'informat ions sur ce progr amme en Amériq ue du Nord, consu ltez le site Web HP ( http://www.h p.com/go/selfrepair ). R ipar a zi one da parte del c lie n te Per abbreviare i tem pi di riparazion[...]

Support and other resources 121 HINWEIS : Einige Teile sind nicht für Customer Self Repair a usgelegt. U m den Garantieanspr uch des Kunden zu erf üllen, muss da s T eil von einem HP Servicepa rtner ersetzt werden. Im illustrierten Teilekata log sind diese Tei le mit „No“ bzw. „Nein“ gekenn zeichnet. CSR - Teile werden abhä ngig von der [...]

Support and other resources 122 sustitucion es que lleve a ca bo el cliente, H P se hará cargo de todos l os gastos de env ío y devolución d e componentes y esco gerá la empresa de transporte que se utilice para dicho servicio. Para obtener más i nformación acerca del pr ograma de Reparac iones del propio cliente de HP, póngase en contacto c[...]

Support and other resources 123 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas pe ças também são proje tadas para o reparo feito pelo cliente. No entanto, s e desejar que a HP as su bstitua, pode haver ou não a cobrança de taxa adicional, depe ndendo do tipo de s erviço de garantia des tinado ao produto. OBSERVAÇÃ O: [...]

Support and other resources 124[...]

Support and other resources 125[...]

Acronyms and ab breviations 126 A c r on y ms and a bbr e v i ati ons ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protec tion API application program i nterface ASHRAE American Society of Hea ting, Refrigerati ng and Air - Conditioning Engineers ASR Automatic Server R ecovery CAS column address strobe CSA Canadian Standar[...]

Acronyms and ab breviations 127 FAT file allocation ta ble FBWC flash - backed write cache HBA host bus adapter HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Admi nistrator HP SUM HP Smart Update Manag er IEC International Electrotechnical Commissi on iLO Integrated Lights - Out IML Integrated Management Log ISO International Organ izat[...]

Acronyms and ab breviations 128 NMI nonmaskable inte rrupt NVDIMM non - volatile dual in - line memory module NVRAM nonvolatile memory OA Onboard Administr ator ODD Optical Disk Drive PCIe Peripheral Component Interconnect Express PDU power distribution unit POST Power - On Self Te st PSU power supply unit RBSU ROM - Based Setup Utility RDIMM regis[...]

Acronyms and ab breviations 129 RPS redundant power supply SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form fact or SIM Systems In sight Manager SPP HP Service Pack for ProLiant SSD solid - state drive STD standard (DIMM vo ltage) TMRA recommended ambient ope rating temperature TPM Trusted Platform Modu le UEFI Unified Exte[...]

Acronyms and ab breviations 130 VC Virtual Connect VCA Version Control Agent VCRM Version Contr ol Repository Manager xHCI Extensible Host Controller Interface[...]

Documentation feedback 131 D oc ument ati on f eedbac k HP is committed to pro viding documentation that mee ts your needs. To help us improve th e documentation, send any erro rs, suggestion s, or comments to Documentation Feedback ( mailto:docsf eedback@hp.com ). Include the document title and part number, version number, or the URL when submitti[...]

Index 132 A access panel 21 Active Health System 95, 96 ACU (Array Config uration Utility) 104 Advanced ECC memor y 60, 61 airflow requir ements 25, 26 ambient temperatu re 26, 116 AMP modes 59 authorized r eseller 115, 118 authorized technician 118 Automatic Server R ecove ry (AS R) 104 B Basic Input/Output System (BIOS) 95 Belarus Kazakhs tan Rus[...]

Index 133 grounding requirem ents 27, 115 H hardware options in stallation 36 health driver 104 heatsink 63 help re sources 118 hot - swap fan 54 HP Care Pack Servic es 25, 109 HP Collaborative Su pport 109 HP contact information 118 HP Insight Diagnostics 99 HP Insight Diagnostics survey functionality 99 HP Insight Online 95, 98 HP Insight Remote [...]

Index 134 powering up 17 power - on password 13 problem diagnosis 110 processo rs 63 Product ID 103 Q QR code label 7, 101 QuickSpecs 36, 40, 44, 5 0, 59, 63, 69, 75, 79, 95 R rack installation 25 rack rail hook - and - loop stra p 33 rack warnings 28 RAID configuration 104 Rapid Deployment Pac k (RDP) 25 rear panel LEDs 11 recommended ambient ope [...]

Index 135 website, HP 118 weight 116[...]