HP Z 440 инструкция обслуживания

HP Z440, Z640, and Z840 Workstation Series User Guide[...]

Copyright Information © Copyright 2014 Hew lett-Packard Development Company, L.P. First Edition: October 2014 Part Number: 748722–00 1 Warranty The information contained herein is subject to change without notice. The only warranties for HP p r oducts and services are set forth in the express warranty stateme nts accompanying such pr oducts and [...]

About this guide This guid e provide s se tup and tro ubleshooting information for the HP Z Workstation se ries. It includ es these topics: Guide topics Locating HP resources on page 1 Workstation features on page 5 Setting up the workstation on page 12 Setting up, backing up, restoring, and recovering Windows 7 on page 20 Setting up, backing up, r[...]

iv About this guide[...]

Table of contents 1 Locating HP res ources ............. .............. ........... .. ............... ............. ................. ............ .................... ................ . 1 Produc t informat ion ...... ........... ........... ........... .... ..... .......... .......... ......... ........... ......... ......... ......... ........ .[...]

4 Setting up, backing up, resto ring, and recovering Windows 7 ... ........... ........... ......... ........... .......... ........ ......... 20 Setting up the Wind ows 7 oper ating system .... ......... ........ ........ ............... .............. ........... ............... .. 20 Installing or upgradin g devic e drivers ..... .......... ....[...]

Upgrading BIOS ......... ............. ............ .............. ... ........... ............... ............ ............ .......... .. 39 Upgrading device drivers .... ............. ............... ............... ............ ............... ............ ............... ... ............ 39 8 Diagnostics and minor troub leshooting ...... ......[...]

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1 Locating HP resources This section provides informatio n on the following re sources for your HP workstation: ● Product information ● Product support ● Product documentation ● Product diagnostics ● Product updates Product information Topic Location Technical specificat ions Go to http://www.hp.com/ go/quickspecs . In the left pane, sele[...]

Product support Topic Location Product support For U.S. support, go to http://www.hp.com/ go/contactHP . For worldwide support, go to http:/ /wel come. hp.co m/ country/us/en/ww contact_us.html . Here you can access the follow ing types of support: ● Chat online with an HP technician ● Obtain email support ● Find support telephone numbers ●[...]

Product documentation Topic Location HP user documentation, white papers, and third-p arty documentation User documentation is located on your hard drive. On Windows 7, select Start , select HP , and then select HP Documentation . On Windows 8, from the Start screen, select the HP Documentation app. For the latest online documentation, go to http:/[...]

Product updates Topic Location Driver and BIOS updates Go to http://www.hp.com/go/workstationsupport to find the latest drivers for the workstat ion. To determine the current workstation BIOS version on your works tation, follow these steps during system startup: 1. Turn on the workstation, and press Esc during startup ( boot). 2. Press F10 to ente[...]

2 Workstation features For complete and current i nforma tion on su pported accessorie s a nd components for your workstation, go to http://p artsurfer .hp.com . ● HP Z440 Workstation co mponents ● HP Z640 Workstation co mponents ● HP Z840 Workstation co mponents ● Product specifications HP Z440 Workstation components HP Z440 Workstation fr[...]

HP Z440 Workstation rear panel components 1 Power supply Built-In S elf-Test (BIST) LED 8 Audio line-in jack (blue) 2 PS/2 keyboard connector (purple) 9 PCI/PCI e car d slots 3 PS/2 mouse connector (green) 10 Power cord connector 4 USB 2.0 ports (2, black) 11 Universal chassis clamp opening 5 USB 3.0 ports (4, blue) 12 P a d l o c k l o o p 6 AMT-e[...]

HP Z640 Workstation components HP Z640 Workstation front panel components 1 Optical drive bays 5 USB 3.0 charging port (1) 2 Optical drive 6 USB 3.0 ports (3) 3 Power button 7 Audio-out (headphone)/Audio-in (microphone) combo jack 4 Hard drive activity li ght 8 Microphone jack HP Z640 Workstation compon ents 7[...]

HP Z640 Workstation rear panel components 1 Power supply Built-In S elf-Test (BIST) LED 7 AMT-enabled network ja ck (orange) 2 Rear power button 8 Audio line-out jack (green) 3 PS/2 keyboard connector (purple) 9 Audio line-in jack (blue) 4 PS/2 mouse connector (light green) 10 PCI /PCIe c ard slo ts 5 USB 2.0 ports (2, black) 11 Power cord connecto[...]

HP Z840 Workstation components HP Z840 Workstation front panel components 1 Optical drive 5 USB 3.0 charging port (1) 2 Optical drive bays 6 USB 3.0 ports (3) 3 Power button 7 Audio-out (headphone)/Audio-in (microphone) combo jack 4 Hard drive activity li ght 8 Microphone jack HP Z840 Workstation compon ents 9[...]

HP Z840 Workstation rear panel components 1 Power supply Built-In Self-Test (BIST) LED 8 USB 2.0 ports (2, black) 2 Rear power button 9 USB 3.0 ports (4, blue) 3 Serial connector (teal blue) 10 Network jacks (2, orange) Bottom connector is AMT enabled 4 PS/2 keyboard connecto r (purple) 11 PCI/P CIe car d slot s 5 PS/2 mouse connector (light green)[...]

Characteristic HP Z440 HP Z640 HP Z840 Chassis dimensions Tower configuration Height 43.18 cm (17.00 in) 44.40 cm (17.50 in) 44.40 cm (17.50 in) Width 16.89 cm (6.65 in) 17.15 cm (6.75 in) 20.30 cm (8.00 in) Depth 44.47 cm (17.51 in) 46.99 cm (18.50 in) 52.50 cm (20.70 in) Environmental specifications Characteristic HP Z440, Z640, and Z840 Workstat[...]

3 Setting up the workstation This chapter describes how to se t up your workstation. ● Ensuring proper ventilation ● Setup procedures ● Adding monitors ● Installing option al components ● Security ● Product recycling Ensuring proper ventilation Proper ventilation for the syst em is impor ta nt for workstation opera tion. Follow th ese g[...]

● Never restrict the inco ming or o utgoi ng airflow of the wor kstat ion b y blocking any vents or air intakes, as shown in the following fig ure. Setup procedures WARNING! To reduc e the risk of elect ric s hock or damage to your equipme n t, observe these practices: • Plug the power cord into an AC ou tlet that is easily ac cessib le. • Di[...]

Adding monitors Planning for additional monitors All graphics cards provided with HP Z series Workstations suppo rt two simultaneous-displ ay monitors (see Connecting and confi guring monitors on pag e 17 ). Cards that support more than two monitors are available. The process for ad ding monitors depen ds on your graphics card (s) and the type and [...]

NOTE: Mon itors with resoluti ons above 1920 x 1200 pixe ls at 60 Hz req uire a gr aphics card with either Dual Link DVI ( DL-DVI) or Displa yPort outpu t. To get native resolution with DVI, you must use a DL-DVI cable, not s tandard DVI-I or DVI-D c ables. HP workstations do not supp ort a ll graphics cards. Be sure that a new graphics ca rd is su[...]

Matching graphics cards to monitor connectors The following table describe s m onitor configuratio n scenarios. Graphics card interface connecto r Monitor connector VGA DVI Dual Link DVI DisplayPor t (DP) HDMI D ISPLAY P ORT DisplayPort to VGA adapter (sold separately) DP to DVI adapter DP to DL D VI adapter DP cable DP to HDMI adapter DVI—I ( WH[...]

● Graphics ca rd with VG A and DL-D VI outpu t — If the workstation does n ot have a PCIe g raphics card, but has one o r more SVGA and/or DL-DVI outputs, you can connect a monitor to each output. ● Graphics card with DMS-59 output — If the workstation has a PCIe graphic s card wit h a DMS-5 9 output, use the appropriate a dap ter to connec[...]

Using a third-party graphics configuration utility Third-party gr aphics cards may include a monitor configuration utility. Upon installa tion, this utility is integrated into Windows. You can select the utility and use it to configure multiple monitors with your workstation. Refer to y our graph ics card do cumentation fo r details. NOTE: Some thi[...]

Product recycling HP encourages customers to recycle used electronic hardware, HP original print cartridg es, and rechargeable batteries. For information about recycling HP components or p roducts, go t o http://www.hp.com/ go/ recycle . Product recycling 19[...]

4 Setting up, backing up, restoring, and recovering Windows 7 This chapter provide s setup and update information for the Wind ows 7 operating syst em. It includes these topics: ● Setting up the Window s 7 ope rating system ● Backing up , resto ring, and re coverin g Windows 7 CAUTION: Do not add option al hardw are or thir d-party device s to [...]

Transferring files and settings The Windows operating system off ers data migration tools that h elp you select and transfer files and data from one Window s-bas ed workstation to another. For informat ion about these tools, go to http://www.microsof t.com . Backing up, restoring, an d recovering Windows 7 Your worksta tion includes tools provided [...]

Backing up your information NOTE: Windows includes the User Accoun t Control feature to improve th e security of your workstation. You may be prompted by User Account Control for yo ur permission or password w hen you perform certain tasks. To co ntinue a task, select the appro priate option. For informa tion about User Account Control, see H e lp [...]

System Recovery CAUTION: This procedure will delete all us er information. To prevent los s of information, be sure to back up all user information so you can restore it after recove ry. Always use th e System R estore proced ure before you use the Syst em Recovery program. See System Restore on page 22 . System Recovery completely erase s and refo[...]

Using HP Recovery Disc operating system discs CAUTION: Using a Windows 7 operating system DVD completely erases h ard d rive c ontents and reformats the hard drive. All f iles that you have created a nd a ny software th at you have installe d on the workstation are permanently remo ved. When re form atting is c omplete, the rec overy process helps [...]

5 Setting up, backing up, restoring, and recovering Windows 8 This chapter provide s setup and update information for the Wind ows 8 operating syst em. It includes these topics: ● Supplementary information ● Setting up the Window s 8 ope rating system ● Downloading Wind ows 8 updates ● Backing up , resto ring, and re coverin g Windows 8 CAU[...]

Downloading Windows 8 updates Microsoft may release updates to the operating system. To help keep the workstation running optimally, HP recommends checking for the latest updates during the ini tial insta llation and periodically throughou t the life of the workstation. Run Windows Update a s soon as po ssible after you set up your wo rkstation. 1.[...]

● Store pers onal files in the D ocuments librar y, and ba ck it up r egularly. ● Back up templates that are stored in their associated p rograms. ● Save customized settings that ap pear in a window, toolbar, or m en u bar by taking a screen sh ot of your settings. The scree n shot can be a time-saver if you ha ve to res et your p referenc es[...]

Creating recovery media and backups Recovery after a syst em failure i s only as good as your most re cent backup. CAUTION: Use a flash drive with a capacit y of at least 8 GB. Any informa tion on the USB flash drive will be erased before the r ecovery media is created. 1. After you successfully set up the workstation, create recovery media. This s[...]

History, se e Window s Help and Support . From th e Start s creen, t ype help , and then select Help and Support . ● If you want to resto re the s ystem to a previo us state w ithout l osin g any personal information , Windows System Restore is an opt ion. System Restore a llows you t o restore without the requirements o f Windows Refresh o r a r[...]

1. If possible , back up a ll personal file s. 2. If possibl e, check fo r the pres en ce of the HP Recovery partitio n: from the Start screen, type This PC , and then select This PC . NOTE: If the HP Recovery partition is not listed, or you cannot che ck for its prese nce, you must recover using the recovery media that you c reated. Se e Recovery [...]

4. Press F11 t o select the System Reco very option. 5. Choose your keyboard layout. 6. Select Troubleshoot . 7. Select Reset . 8. Follow the on-screen instru ctions to continue. Recovery using the Windows 8 recovery USB flash drive CAUTION: Using F11 completely erases har d drive contents and refo rmats the hard d rive. All files that you have cre[...]

Recovery using Windows 8 restore media This recovery process requires Wi ndows 8 restore discs, which c an be ordered from the suppo rt website. The Window s 8 restore media cons ists of a Win dows 8 op erating system dis c and a Windows 8 driver disc. For U.S. s upport, go to http://www.hp.com/ support . For worldwide support, go t o http://www8.h[...]

6 Setting up and restoring Linux HP offers a variety of Linux solu tions for HP workstation custo mers: ● HP certifies and supports Red Hat ® Enterprise Linux (RHE L) on HP wor kstations. ● HP certifies and suppor ts SUSE Linux Enterprise Deskt op (SLED) on HP workstations. ● HP offer s a SLED 11 prelo ad on some Z series Workstations. This [...]

HP Installer Kit for Linux (HPIKL) The HP Installer Kit f or Linu x helps users install certified ve rsions of RHEL or SLED on HP workstations. It is available as an operating system option on all HP workstations. ● The kit co ntains teste d drivers th at augment and/or re place tho se f ound in RHEL or SLED, to enable proper use and behav ior on[...]

HPIKL driver disc Recent versions of Red Hat Linux typically require onl y driver updates with minor f ixes to support HP workstations. These releases can usually be supporte d with the HPIKL dr iver disc, which can be used as a post-installati on utility for the st andard Red Hat Linux i nstal l. After you complete the standard Red Hat install and[...]

Setting up SUSE Linux Enterprise Desktop (SLED) HP offers a 64-bit SLED 11 preloa d on some Z seri es Workstation s and supports 64-bit SLED 11 on other w orkstations. Various ver sions of S LED are cer tified and s upported by SUSE on HP workstations. For more informat ion, go to the SUSE cert ification bulletin search page at https://www.suse. co[...]

Restoring SLED (preloaded systems only) To resto re SLED, y ou must us e the SLE D restore media. To c reate r estore media : 1. Click the SUSE ISO icon on the desk top to go to the /iso folder. This folder contains all ISO images used to preload your workstation. 2. Follow the instructions i n the r eadme file in this fol der to co py the ISO imag[...]

7 Updating the workstation ● Updating the workstation a fter first boot ● Updating the BIOS ● Upgrading device drivers HP is consta ntly worki ng on impr oving yo ur total workstation ex p erience. To ensure that the workstation leverages the lat es t enhancements, HP recommend s th at you install the latest BIOS, driver, and software updates[...]

Upgrading BIOS To find and download the latest a va ilable BIOS version, which in cludes the latest enhancements: 1. Go to http://www.hp.com/ go/workstationsupport . 2. In the left navigatio n pane under Tasks , selec t Download Drivers and Softwa re . 3. Follow the instructions to locate the latest BIOS version avail able for the workstation. 4. C[...]

8 Diagnostics and minor troubleshooting ● Calling support ● Locating ID labels ● Locating warranty inform ation ● HP troubleshooting resource s and tools Calling support At times you might enc ounter an issue that requ ires support. Be fore you call su pport, do the followi ng: ● Have the workstation readily accessible. ● Write down the[...]

Locating ID labels To assist in troubleshooting, id entification labels are availab le on each workstation. ● All workstations have a serial nu mber (unique for each workstation) a nd product number. Have these numbers available wh en you contact support. ● The Cert ificate of Authe ntication (COA) is used f or Window s 7-p reinstalled systems [...]

● http://www.hp.com/ go/workstationsupport —Provides technical support information for workstat ions. ● http://www8.hp.com/ us/en/co ntact-hp/phone-assist.html —Provides a listing of the worldwide technical support te lephone num bers. Select your region . ● http://www.hp.com/ support/workstation_swdrivers —Provides access to sof tware [...]

Helpful hints If you encounter a p roblem with t he workstation, monitor, or so ftware, the followin g general suggestions might help you isol ate and focus on the problem bef ore taking fu rther action. At startup ● Verify that the w orkstation is p lugged into a functional AC out let. ● Remove all optical discs and USB flash drives before sta[...]

● Upgrade the BIOS. A new release o f the BIO S might have been rel eased that supp orts new features o r fixe s your problem. ● For more detailed informatio n, see the trouble shooting ch apter in the Maintenance and Service Guide at http://www.hp.com/ support/workstation_manuals . Customer Self Repair Under the Customer Self Repair p rograms,[...]

9 Routine care ● General cleaning safety p recautions ● Recommended cleaning produ cts ● Cleaning the chassis ● Cleaning the keyboard ● Cleaning the monito r ● Cleaning the mo use General cleaning safety precautions ● Never use solvents o r flammable solutions to clean the workstat ion. ● Never immerse any componen t in w ater or cl[...]

Cleaning the chassis ● Follow the safety precautions in the Maintenance and Se rvice Guide for your workstation before cleaning the workstation . ● To remove lig ht stains or d irt, u se plain water w ith a clean, l int- free clo th or swab . ● For heav ier stains, use a soft microfiber cloth or cha mois mois tened with mild dish washing liqu[...]

Cleaning the mouse 1. Follow the safety precautions in the Maintenance and Se rvice Guide for your workstation before cleaning the mouse. 2. If the mouse has an on/off switch, turn it off. 3. Wipe the b ody of the mouse with a soft micro fiber cloth or cham oi s moistened with alcohol-free glass cleanin g fluid or water with mild soap solution. 4. [...]