HP Z 820 инструкция обслуживания

HP Z220 SFF, Z220 CMT, Z420, Z620, and Z820 Workstation Series User Guide[...]

Copyright Information © Copyright 2013 Hewlett-Packard Development Company, L.P. Third Edition: February 2013 First Edition: March 2012 Part number: 669529-003 Warranty Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in conn ection with the furni[...]

About this guide This guide provides setup and troubleshooting information for the HP Z Workstation series. It includes these topics: Guide to pics Locating HP resources on page 1 Workstation features on page 7 Setting up the wo rkstation on page 20 Setting up and restoring Windows 7 on page 32 Setting up and restoring Windows 8 on page 39 Setting [...]

iv About this guide[...]

Table of contents 1 Locating HP resources ........................ .............. .............. ................... ................ ................ 1 Product info rmation ...... ............... ............ .............. .............. ............... .............. ............... .. ....... 2 Support ......... ............. ........... ......[...]

Using a third-party graphics configuration utility .. ....... ......... ............ ......... ............ ....... 28 Customizing the mo nitor display (Win dows) ....... ............... ................ ............... .......... 28 Converting to desk top configura tion (Z220 CM T and Z420) ....................................................... 2[...]

Installing SLED w ith the DVD Insta lle r Kit ............................. ................................... .... 47 Warranty ........... ............ ........... .......... ........... ........... ............ ........... .......... ........... . 47 Restoring SLED (pre loaded systems only) . ....... ............ ................... ............[...]

viii[...]

1 Locating HP resources This section provides information on the fo llowing resources for your HP workstation: Topics Product information on page 2 ● Technical specifications ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number, Certificate of Authenticity, and Genuine Microsoft Label Support on page 3 ?[...]

Product information Table 1-1 Product information Topic Location Technical specifications Go to www.hp.com/ go/quicks pecs . In the left pane, select yo ur region and then selec t Workstations . HP Cool Tools (Windows® 7 only) Most HP workstations with the Windows 7 operating system are preloaded with tools that may enhance system pe rformance and[...]

Support Table 1-2 Suppo rt Topic Location Product support For U.S. support, go to http://www.hp.com/ go/contactHP . For worldwide support, go to http://welcome.hp.com/ country/us/en /wwcontact_us.html . Here you can: ● Chat online with an HP technician ● Obtain email support ● Find support telephone numbers ● Locate an HP service center HP [...]

Product documentation Table 1-3 Produc t document ation Topic Location HP user documentation, white papers, and third-party documentation For the latest online documentation, go to http://www.hp.com/ support/ workstation_manuals . These include this Us er Guide and the Maintenance and Service Guide . Removal and replacement videos To learn how to r[...]

Product diagnostics Table 1-4 Product diagnostics Topic Location Window s 7 Diagn ostics t ools: ● HP Vision Diagnostics (Z420, Z620, Z820) ● HP PC Ha rdware Diagnost ics (Z22 0 SFF, Z220 CMT) The HP Vision Diagnostics utility is pre-installed on select Windows 7 workstations. The HP PC Hardware Diagnostics tool is pre-ins talled on Windows 7 w[...]

Product updates Table 1-5 Product updates Topic Location Driver and BIOS updates See http://www.hp.com/ go/workstationsupport to verify that you have the latest drivers for the workstation. To determine the current workstation BIOS on your workstation, follow thes e steps during syst em power u p: 1. Power on the workstation, and press Esc during b[...]

2 Workstation features For complete and current information on supported accessories and components for your workstation, see http://partsurfer.hp.com . Topics HP Z220 SFF Works tation components on page 8 HP Z220 CMT Workstation components on page 10 HP Z420 Workstation components on page 12 HP Z620 Workstation components on page 14 HP Z820 Workst[...]

HP Z220 SFF Workstation components This section describes the HP Z220 Small Form Factor (S FF) Workstation components. For complete and current information on supported accessories and components for the computer, see http://partsurfer.hp.com . Z220 SFF Workstation front panel Figure 2-1 Front panel components Table 2-1 Component descri ption 1 Opt[...]

Z220 SFF Workstation rear panel Figure 2-2 Rear pa nel components Table 2-2 Component desc riptions 1 RJ–45 network connect or 7 DisplayPort (DP) 2 Serial port 8 VGA (monitor) (blue) 3 PS/2 mouse connector (green ) 9 PS/2 keyboard connec tor (purple) 4 Power cord connector 10 Audio line-out connector (green) 5 USB 2.0 ports (2) (back) 11 Audio li[...]

HP Z220 CMT Workstation components This section describes the HP Z220 C onverti ble Mini Tower (CMT) Workstation c omponents. For complete and current information on supported accessories and components for the computer, see http://partsurfer.hp.com . HP Z220 CMT Workstation front panel Figure 2-3 Front panel components Table 2-3 Component desc rip[...]

HP Z220 CMT Workstation rear panel Figure 2-4 Rear pa nel components Table 2-4 Component desc riptions 1 Power cord connector 9 Power supply Built-In Self Tes t (BIST) LED 2 PS/2 keyboard connector (purple) 10 PS/2 mouse connector (green) 3 DVI-I connector 11 Universal chassis clamp opening 4 Display Port (DP) con nector 12 Cable lock slot 5 USB 2.[...]

HP Z420 Workstation components HP Z420 Workstation front panel Figure 2-5 Front pa nel components Table 2-5 Component descriptions 1 Optical drive 5 USB 3.0 ports (2, blue) 2 Power button 6 Headphone connector 3 Hard drive activity light 7 Microphone connector 4 USB 2.0 port (1, black) 8 IEEE–1394a FireWire connector (optional and plugged unless [...]

HP Z420 Workstation rear panel Figure 2-6 Rear pa nel components Table 2-6 Component desc riptions 1 Power supply Built-In Self Test (BIST) LED 9 Audio line-out connector (green) 2 Universal chassis clamp opening 10 Microphone connec tor (pink) 3 PS/2 mouse connector (green ) 11 AMT-enabled RJ-45 network connector (orange) 4 USB 2.0 ports (4, black[...]

HP Z620 Workstation components HP Z620 Workstation front panel Figure 2-7 Front panel components Table 2-7 Component desc riptions 1 Optical drive 5 USB 3.0 ports (2, blue) 2 Power button 6 Headphone connector 3 Hard drive activity light 7 Microphone connector 4 USB 2.0 port (black) 8 IEEE–1394a FireWire connector 14 Chapter 2 Worksta tion featur[...]

HP Z620 Workstation rear panel Figure 2-8 Rear pa nel components Table 2-8 Component desc riptions 1 Power cord connector 8 Audio line-out connector (green) 2 PS/2 mouse connector (green ) 9 M icrophone connector (pink) 3 USB 2.0 ports (4, black) 10 USB 3.0 ports (2, blue) 4 RJ-45 network connectors (orange) Bottom connector is AMT enabled 11 IEEE-[...]

HP Z820 Workstation components HP Z820 Workstation front panel Figure 2-9 Front panel components Table 2-9 Component desc riptions 1 Optical drive 5 USB 3.0 ports (2, blue) 2 Power button 6 Headphone connector 3 Hard drive activity light 7 Microphone connector 4 USB 2.0 port (1, black) 8 IEEE–1394a FireWire connector 16 Chapter 2 Worksta tion fea[...]

HP Z820 Workstation rear panel Figure 2-10 Rear panel c omponents Table 2-10 Component descri ptions 1 Power cord connector 9 USB 3.0 ports (2, blue) 2 PS/2 mouse connector (green ) 10 USB 2.0 ports (4, black) 3 Audio line-in conne ctor (blue) 11 Audio line-out connector (green) 4 RJ-45 network connectors (2, orange) Top connector is AMT enabled 12[...]

Product specifications Workstation weights and di mensions Characteristic HP Z220 SFF HP Z220 CMT HP Z420 HP Z620 HP Z820 Weight Standard configuration 7.5 kg (16.53 lb.) 11.6 kg (25.57 lb) 13.2 kg (29.10 lb) 17.9 kg (39.46 lb) 26.6 kg (58.64 lb) Minimum configuration 6.6 kg (14.55 lb) 10.6 kg (23.37 lb) 12.5 kg (27.56 lb) 15.5 kg (34.17 lb) 24.0 k[...]

Environmental specifications Table 2-11 HP Workstation environmenta l specifications Characteristic HP Z220 SFF, Z220 CMT, Z420, Z620, and Z820 Workstations Temperature Operat ing : 5°C to 35°C (40°F to 95°F) Non-ope rating : -40°C to 60°C (-40°F to 140°F) NOTE: Derate by 1°C (1.8°F) for every 305 m (1,000 ft) altitude over 1,524 m (5,000[...]

3 Setting up the workstation This chapter describes how to set up yo ur works tation. Topics Ensuring proper ventilation on page 20 Setup procedures on page 22 Adding monitors on page 23 Converting to desktop configuration (Z220 CMT and Z420) on page 29 Ensuring proper ventilation Proper ventilation for the system is important fo r workstation oper[...]

● Ensure that the ambient air temperature falls with in the environmental specifications listed in this document. NOTE: The ambient upper limit of 35°C (95°F) only goo d up to 1524 m (5000 ft) elevation. There is a 1°C ( 33.8°F) per 304. 8 m (1000 ft) derati ng above 1524 m (5000 ft ). So, at 3,048 m (10,000 f t), the u pper ambi ent air temp[...]

Setup procedures WARNING! To reduc e the risk of electric shock or damage to your equi pment, observe these practices: • Plug the power cord int o an AC outlet that is easily ac cessible. • Disconnect power from the computer by unplu gging the power cord from the AC outlet (not by unplugging the power cord from the computer). • Plug the cord [...]

Adding monitors Planning for addi tional monitors All graphics cards provided with HP Z series Workstations support two simultaneous display monitors (see Connecting and configuring monitors on page 27 ). Cards that support more than two monitors are available. The p rocess for adding monitors de p ends on your graphics card(s) and the type and num[...]

NOTE: Monitors with resolutions above 1920 x 12 00 pixels at 60 Hz require a gr aphics card with either Dual Link DVI (DL-DVI) or Di splayPort output. To get native resolution with DVI, you must use a DL-DVI cable, not standard DVI-I or DVI-D ca bles. HP computers do not support all graphics ca rds. Make sure a ne w graphics card is supported be fo[...]

Finding supported graphics cards To find information about graphics cards supported for your workstation: 1. Go to http://www.hp.com/go/quickspecs . 2. In the left navigation bar under QuickSpecs , click on your country, then select Workstations . 3. Choose your model to view the specifications. 4. Click on the link for Technical Specifications-Gra[...]

Identifying monitor co nnection requirements The following are various scenarios for connecting monitors. ( See Matching graphics cards to monitor connectors on page 25 for more information about the different graphic cards): ● Graphics card with DisplayPort output — If the graphics card ha s four DisplayPort o utputs, you can connect a monitor[...]

Connecting and configuring mo nitors NOTE: The graphic cards that HP supp orts typically al low at least two monitors, as shown in this section; some supported cards allow more mon itors . Refer to the graphics card documentatio n for details. 1. Connect the monitor cable adapters (1) (if requ ired) to the wo rkstation, then connect the appropriate[...]

Using a third-party graph ics configuration utility Third-party graphics cards may includ e a monitor configuration util ity. Upon installation, this utility is integrated into Windows. You can select the utility and use it to configure m u ltiple monitors with your workstation. Refer to your graphics card documentation for details. NOTE: Some thir[...]

Converting to desktop configuration (Z220 CMT and Z420) This workstation can be operated in mini-tower or deskto p configuration. Fo llow these steps to co nvert to desktop configuration: NOTE: See a video of this ta sk at http://www.hp.com/ go/sml . 1. Prepare the workstation for componen t installation . 2. Remove the front bezel from the worksta[...]

6. On the back of the front bezel, squeez e the HP logo mounting tabs (1) an d press the logo ou tward (2). Figure 3-8 Rotating the H P logo Rotate the HP logo 90 de grees counterclock wise, then release the logo and pre ss it back into place. 7. Remove the EMI filler panels and op tical disk drive from t he chassis. 8. Rotate the EMI filler pane l[...]

Installing optional components Depending on the workstation model, additional co mponents (such as memory, hard drives, opti cal drives, PCIe cards, or second processor) can be installed on your workstation. ● To view component installation videos, go to http://www.hp.com/ go/sml . ● For installation guidelines and te chnical information, refer[...]

4 Setting up and restoring Windows 7 This chapter provides setup and update informa tio n for the Windows 7 operating system. It includes these topics: Topics Setting up the Windows 7 operating system on page 32 Restoring and recovering in Window s 7 on page 33 NOTE: After you set up the operating system, you shou ld make sure the latest BIOS, driv[...]

Transferring files and sett ings The Windows operating system offers data migration tools that help you select and transfer files and data from one Windows-based c omputer to another. For information o n these tools, go to http://www.microsoft.com . Restoring and recovering in Windows 7 To protect your information from loss or damage, back up your [...]

System Restore If you have a prob lem that might be due to softwa re that you installed on your computer, use Sy stem Restore to return the computer t o a previous restor e point. You can also set restore points manually. NOTE: Always use this System Restore procedure before you use the System Reco very feature. NOTE: Some features might not be av [...]

System Recovery WARNING! This procedure will delete all user information . To prevent loss of information, be su re to back up all us er information so yo u can restore it after recovery. Always use the System Res tore procedure before you use the Syst em Recovery program. See System Restore on page 34 . System Recovery completely erases and reform[...]

7. When the computer restarts, you will see the Recovery M anager welc ome screen a gain. Under I need help immediately , click System Recovery . If you are prompted to back up y our files, and you have not done so, select Back up your files first (recommended) , an d then click Next . Otherwise, select Recover without backing up your files , and t[...]

● If you are creating re covery discs, be sure to use high-quality discs. It is normal for the system to reject defective di scs. You will be pro mpted to insert a new blank disc to tr y again. ● The number of discs in the recovery-disc set depe nds on your computer model (typically 3 to 6 DVDs). The Recovery Media Creat ion program tells you t[...]

Using recovery media CAUTION: System Recovery deletes all data a nd progra ms you have c reated or installed. Back up any important data to a CD or DVD or to a USB f lash drive. To create reco very media, see System recovery using recovery media on page 36 . To perfor m a System R ecove ry using r ecovery media: 1. If using a set of DVDs, insert th[...]

5 Setting up and restoring Windows 8 This chapter provides setup and update informa tio n for the Windows 8 operating system. It includes these topics: Topics Additional information on page 39 Backup and recovery in Windows 8 on page 40 NOTE: After you set up the operating system, you should make sure that the lates t BIOS, drivers, and software up[...]

Downloading Windows 8 updates Microsoft may release upda tes to the operating s ystem. To help keep the compu ter running optimally, HP recommends checking for the latest updates du ring the initial installation and periodically throughout the life of the computer. Run Windows Update as soon as possibl e after you set up your computer. 1. Point to [...]

NOTE: The backup process may take over an hour, de pending on file size and t he speed of the computer. 1. From the Start screen, type backup , click Settings , and then select from the list of disp layed options. 2. Follow the on-screen instructions to set up your backup, create a syste m image, or create syste m repair media. Performing a syste m[...]

4. Select Troubleshoot , select Advanced Options , and then select Automatic Repair . 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using th e Windows tools, perform a search for these topics in Help an d Support. From the Start screen, type help , and then select Help and Support . Using F11 recov[...]

Using HP Windows 8 restore me dia (purchased separately) To order HP Windows 8 restore media, go to http://www.hp.com/ support , select your country or region, and follow the on-screen instructions. Yo u can also order the media by calling support. CAUTION: Using HP Windows 8 restore me dia completely erases hard drive contents and reformats the ha[...]

6 Setting up and restoring Linux HP offers a variety of Linu x solutions for HP work station customers: ● HP certifies and supports Red Hat Enterp rise Linux (RHEL) on HP workstations. ● HP certifies and supports SUSE® Linux Ente rprise Desktop (SLED) on HP workstations. ● HP offers a SLED 11 p reload on some Z series Workstations. This chap[...]

HP Installer Kit for Linux (HPIKL) The HP Installer Kit for Linux helps users install certif ied versions of RHEL or SLED on HP workstations. It is available as an operating system option on all HP workstations. The kit: ● Contains tested drivers that augment and/or re place those found in RHEL or SLED to enable proper use and behavior on HP work[...]

HPIKL driver dis c Recent versions of Red Hat Linux typically require only driver updat es with minor fixes to support HP workstations. These relea ses can us ually be supported with the HPIKL driver disc, which can b e used as a post-installation utility for th e standard Red Hat Linux install. After you complete the standard Red Hat install and r[...]

Setting up SUSE Linux Enterprise Desktop (SLED) HP offers a 64-bit SLED 11 preload on some Z se ries Workstations and su pports 64-bit SLED 11 on other workstations. Various versions of SLED are cer tified and su pported by SUSE on HP workstations. For more information, refer to the SUSE certification bulletin search page at http://developer.novell[...]

Restoring SLED (preloaded systems only) The SLED restore media is required to restor e the Linux operating system. To create r estore media: 1. Click the SUSE ISO icon on the desktop to go to the /iso folder. This folder contains all iso images used to prelo ad your work station. 2. Follow the instructions in the readme file in this folder to copy [...]

7 Updating the workstation HP is constantly working on improving your total w o rkstation experience. To ensure that the workst ation leverages the latest enhancements, HP recommends that you install the latest BIOS, driver , and software updates on a regular basis. Updating the workstation after first boot After successfully booting the workst ati[...]

Upgradin g BIOS To find and download the latest available BI OS, which includes the latest enhancements: 1. Go to http://www.hp.com/ go/workstationsupport . 2. Select Download Drivers and Software from the left menu column under Tasks. 3. Follow the instructions to locate the la test BIOS available for the worksta tion. 4. If the BIOS on the websit[...]

8 Diagnostics and Minor Troubleshooting Calling support At times you might encounter an issue that requires support. When you call support: ● Have the computer readily accessible. ● Write down the computer serial numbers, prod uct numbers, model names, and model numbers and have them in front of you. ● Note any applicable error messag es. ●[...]

Locating ID labels To assist in troubleshooting, product, serial, and authentication numbers are a vailable on each computer. ● All workstations have a serial number (unique for each workstation) and product number. Have these numbers available w hen you contact support. ● The Certificate of Authentication (COA) is used f or Windows 7-preinst a[...]

HP Support Assistant (HPSA) HPSA, which is available on select workstation s running Windows 7, helps you maintain workstation performance and resolve problems. HPSA provides automated updates, onboard diagnostics, product information, and guided assistance to help main tain optimum workstation performa nce. To acce ss HPSA, click Start > All Pr[...]

Troubleshooting a problem To help you tr oubleshoot pr oblems with your system, HP provides the Business Support Center (BSC). The BSC is a portal to an extensive selection of onli ne tools. To acce ss BSC and troub leshoot a pro blem with the workstation, complete the following: 1. Visit http://www.hp.com/ go/workstation support . 2. Under the Bus[...]

Helpful hints If you encounter a problem with the workstation, monitor, or softwar e, the following general suggestions might help you isolate and focus on the problem before taking further action . At startup ● Verify that the workstation and monitor are plugged into a working electrical outlet. ● Remove all optical discs and USB drive keys fr[...]

● If the monitor connected to a tower, desktop or all- in-one computer is blank: ◦ Plug the monitor into a different video port on the computer if one is available. Alternatively, replace the moni tor with a monitor that you know is working properly. ◦ Verify that the computer and monitor are plugged into a working electrical outlet. ◦ Veri[...]

9R o u t i n e C a r e General cleaning safety precautions ● Never use solvents or flammable solutions to c lean the computer. ● Never immerse any component in water or cleaning solutions; apply any liquids to a clean cloth and then use t he cloth on the compone nt. ● Always unplug the computer before clea ning the keyboard, mouse, or air ven[...]

Cleaning the keyboard CAUTION: Use safety glasses equipped with side shields before attempting to clean debris from under the keys. ● If the keyboard has an on/off switch, turn it off. ● Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer. ● Visible debris underneath or bet ween[...]

Cleaning the mouse 1. Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer. 2. If the mouse has an on/off switch, t urn it off. 3. Wipe the body of the m ouse with a damp clo th. 4. If the mouse has a: ● Laser or LED: use a cotton swab dampened with cleaning solution to gently brush [...]