IBM 8317 инструкция обслуживания

IB M Hard w are Mai nte na n c e M a n ua l T y p e s 682 6 , 83 1 7 , 83 1 8 , a n d 83 1 9 [...]

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IB M Hard w a re Mai nte n a n c e Man ua l T y p e s 682 6 , 83 1 7 , 83 1 8 , a n d 83 1 9 [...]

Note: Before using this information and the pr oduct it supports, be sure to r ead the general information under “Notices” on page 143. Second Edition (December 2002) INTERNA TIONAL BUSINESS MACHINES CORPORA TION PROVIDES THIS PUBLICA TION ″ AS IS ″ WITHOUT ANY W ARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,[...]

Contents Chapter 1. About this manual ..... 1 Important Safety Information ......... 1 Chapter 2. General Checkout ...... 3 Chapter 3. General information ..... 5 Features ................ 5 Specifications .............. 7 A vailable options ............. 8 Chapter 4. Diagnostic s........ 9 IBM Setup Utility program ......... 9 Product Recovery Pr [...]

iv Hardwar e Maintenance Manual[...]

Chapter 1. About this manual This manual contains service and refer ence information for IBM ® computer T ypes 6826, 8317, 8318, and 8319. This manual is divided into product service sections and a r elated service section, as follows: v The product service sections include pr ocedures for isolating pr oblems to a FRU, a Symptom-to-FRU Index, addi[...]

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação. Lea atentamente todas las declaraciones de precaución y peligr o ante de llevar a cabo cualquier operación. 2 Hardwar e Maintenance Manual[...]

Chapter 2. General Checkout This general checkout procedur e is for T ype 6826, 8317, 8318, and 8319 computers. Attention: The drives in the computer you are servicing might have been r earranged or the drive startup sequence changed. Be extremely car eful during write operations such as copying, saving or formatting. Data or programs can be overwr[...]

If NO, continue to 002 . If YES, pr oceed to 003 . 002 If the Power Management feature is enabled, do the following: 1. Start the Configuration/Setup Utility program (see “IBM Setup Utility program” on page 9) 2. Select Power Management from the Configuration/Setup Utility pr ogram menu. 3. Select APM . 4. Be sure APM BIOS Mod[...]

Chapter 3. General information This IBM ® computer incorporates many of the latest advances in computer technology and can be upgraded as needs change. Adding hardwar e options to a computer is an easy way to increase its capabilities. Instructions for installing external and internal options ar e included in this publication. When adding an optio[...]

v Remote Administration v Automatic power-on startup v System Management (SM) BIOS and SM software v Ability to store POST har dware test r esults Input/output features v 25-pin, Extended Capabilities Port (ECP)/Extended Parallel Port (EPP) v T wo 9-pin serial connectors v Six 4-pin, USB connectors (four on front panel and two on r ear panel) v PS/[...]

Specifications This section lists the specifications for the computer . Dimensions W idth: 12.2 inches (309 mm) Height: 3.3 inches (84 mm) Depth: 13.6 inches (345 mm) W eight Minimum configuration as shipped: 7.4 kg (16.2 lbs) Environment Air temperature: Operating: 10° to 35°C (50° to 95°F) Non-operating: 10° to 60°C (50° to 140°F) Humidit[...]

A vailable options The following are some available options: v External options – Parallel port devices, such as printers and external drives – Serial port devices, such as external modems and digital cameras – Audio devices, such as external speakers for the sound system – USB devices, such as printers, joysticks, and scanners – Security[...]

Chapter 4. Diagnostics The following tools are available to help identify and r esolve hardwar e-related problems. v Setup Utility program v Power-On Self-T est (POST) – POST Beep Codes – Err or Code Format v Diagnostics program v Recovery utility – Factory Contents – Partial r ecovery v Repair utility IBM Setup Utility program The IBM Setu[...]

of the first IBM Setup Utility screen is shown her e. [13:34:25] [02/22/2002] 831941x 28KT10AUS 2810A IBM 1234567 02/22/02 The IBM Setup Utility program menu lists items that identify system configuration topics. When working with the IBM Setup Utility program menu, you must use the keyboard. The keys used to perform various tasks ar e displayed at[...]

Product Recovery Program menu T ype 6826, 8317, 8318, and 8319 machines have recovery and diagnostics pr ograms on a separate hard drive partition. The Enhanced Diagnostics diskette is not shipped with the machine. T o download the Diagnostics program, see “Diagnostics program download” on page 12. At startup, the machine displays the following[...]

Diagnostics The Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer ’s hardware components. For a complete list of error codes and messages, see ″ Symptom-to-FRU Index ″ on page 37. Diagnostics program download T o download the Diagnostics program, do the following: v Go to http:/[...]

T est results Diagnostics test results will pr oduce the following error code format: Function Code Failure T ype DeviceID Date ChkDigits T ext v Function Code: Represents the featur e or function within the PC. v Failure T ype: Represents the type of err or encountered. v DeviceID: Contains the component’s unit-ID which corresponds to either a f[...]

– Random V erify v Surface Scan T ests: - checks the drive media for defects. – Surface Scan (Linear) – Surface Scan (Aggr essive) - this is disabled for normal customer use. – Surface Scan (Random) v SMAR T : - checks the SMAR T functionality for drives that support SMART . – Start SMAR T Self-T est – Get SMAR T test results Other T es[...]

Quick and Full erase - hard drive The Diagnostics program of fers two hard drive format utilities: v Quick Erase Hard Drive v Full Erase Hard Drive The Quick Erase Hard Drive pr ovides a DOS utility that performs the following steps. v Destroys the Master Boot Recor d (MBR) on the hard drive. v Destroys all copies of the F A T T able on all partiti[...]

The Full Erase Hard Drive pr ovides a DOS utility that performs the following steps. v Performs all the steps in Quick Erase. v Provides a DOS utility that writes random data to all sectors of the har d drive. v Provide an estimate of time to completion along with a visual r epresentation of completion status. v Provides messages that warn the user[...]

Chapter 5. Installing Options This section contains information on adding or replacing customer options. Installing external options This section shows the various external connectors on the computer to which external options may be attached. When adding an external option, use the information in this section to identify the requir ed connector , a[...]

Locating connectors on the rear of the computer The following illustration shows locations of connectors on the rear of the computer . 1 Serial connector 8 Audio line-out connector 2 PCI adapter slots 9 VGA monitor connector 3 Ethernet connector 10 USB connectors (2) 4 Parallel connector 1 1 PS/2 keyboar d connector 5 Serial connector 12 PS/2 mouse[...]

Removing the cover T o remove the cover: 1. Shut down the operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn of f all attached devices and the computer . 2. Unplug all power cords fr om electrical outlets. 3. Disconnect all cables attached to the computer . This includes power cords, input/output (I/O) cables, a[...]

Removing the bezel T o remove the bezel: 1. Remove the cover . See “Removing the cover” on page 19. 2. Lift the three tabs holding the bezel in place and pull forwar d and off. 20 Hardwar e Maintenance Manual[...]

Locating components The following illustration will help you locate the various components in the computer . 1 Diskette drive 6 Hard disk drive 2 System board 7 CD or DVD drive 3 DIMM connectors 8 Battery 4 PCI riser 9 Disk drive tray 5 Power supply Chapter 5. Installing Options 21[...]

Accessing system board components and drives T o access some components on the system board such as memory , the battery , and the Clear CMOS/BIOS recovery jumper , it may be necessary to slide the diskette and CD drive tray outward to the fr ont of the computer . T o access system board components or drives: 1. T urn off the computer . 2. Remove t[...]

Identifying parts on the system board The system board (sometimes called the planar or motherboard ) is the main cir cuit board in the computer . It provides basic computer functions and supports a variety of devices that are IBM-installed or that can be installed later . The following illustration shows the locations of parts on the system board. [...]

Installing memory T ype 6826, 8317, 8318, and 8319 computers have two connectors for installing dual inline memory modules (DIMMs) that provide up to a maximum of 2 GB of system memory . When installing memory , the following rules apply: v Use 2.5 V , 184-pin, double data rate synchronous dynamic random access memory (DDR SDRAM), non-ECC DIMMs. v [...]

7. Replace the cover . See “Replacing the cover and connecting the cables” on page 30. Installing PCI adapters This section provides information and instr uctions for installing and removing PCI adapters. The computer has a riser card with two PCI expansion slots. T o install a PCI adapter: 1. Remove the cover . See “Removing the cover” on [...]

Installing a drive in the disk drive tray This section provides information and instr uctions for installing and removing internal drives. Drives that are available for T ype 6826, 8317, 8318, and 8319 computers are: v Hard disk drives v T ape drives v CD drives or DVD drives v Diskette and other removable media drives When installing an internal d[...]

5. Reinstall the disk drive tray . Go to “Connecting a diskette drive” on page 28 or “Connecting an IDE CD drive”. Note: Be sure to connect the system fan cable befor e sliding the disk drive tray back in. 6. Replace the bezel and cover . Replacing the hard disk drive T o replace the har d disk drive, follow these steps. 1. Remove the cover[...]

What to do next: v T o work with another option, go to the appropriate section. v T o complete the installation, go to “Replacing the cover and connecting the cables” on page 30. Connecting a diskette drive 1. Locate the cable that came with your computer or with the new drive. 2. Locate the diskette drive connector on the system board. See “[...]

See the following illustration for cable lock installation. ® Changing the battery T ype 6826, 8317, 8318, 8319 computers have a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when the computer is turned off. The ba[...]

4. Install the new battery . 5. Reconnect any cables that were disconnected. Slide the drive tray back into the computer , making sure both side tabs lock. 6. Install the PCI riser and adapters if removed. 7. Replace the cover , and connect the cables. See “Replacing the cover and connecting the cables”. Note: When the computer is turned on for[...]

1. Ensure that all components have been r eassembled correctly and that no tools or loose screws ar e left inside your computer . 2. Clear any cables that might impede the replacement of the cover . 3. Place the cover over the computer and slide it to the rear until it is fully closed. Secure the cover with the two thumbscr ews. 4. If your computer[...]

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Chapter 6. FRU Removals These removals ar e to be done by trained service technicians only . Important: Before you install or r emove any option, read “Safety information” on page 109. These precautions and guidelines will help you work safely . Removing the retention bar and PCI riser card T o remove the r etention bar and riser card, do the f[...]

4. Unscrew the fansink fr om the system board and car efully lift it off. The processor will come with it, attached to the bottom by thermal gr ease. 5. T o remove the fansink fr om the processor , remove the assembly from the system board, and twist the pr ocessor to break the seal formed by the thermal grease and r emove. System board T o remove [...]

2. Remove the drive tray . See “Installing a drive in the disk drive tray” on page 26. 3. Remove the hard disk drive. See “Replacing the har d disk drive” on page 27. 4. Disconnect all power supply wires. 5. Remove the system board. See“System boar d” on page 34. 6. Remove the screws holding the power supply . 7. Lift out the power supp[...]

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Chapter 7. Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with ″ General Checkout ″ on page 3. This index can also be used to help you decide which FRUs to have available when servicing a computer . If you are unable to correct the pr oblem using this i[...]

Check/V erify FRU/Action Check the power-on switch for continuity . Power-on Switch 38 Hardwar e Maintenance Manual[...]

Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See ″ Diagnostics ″ on page 9 for the specific type for information about the Diagnostic programs. In the following index, X can repr esent any number . Diagnostic Error Code FRU/Action 000-000-XXX BIOS T est Passed 1. No action 000-002-XXX BIO[...]

Diagnostic Error Code FRU/Action 000-197-XXX BIOS test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 000-198-XXX BIOS test aborted 1. If a component is called out, make sure it is connected and/or enabled 2. Flash the syst[...]

Diagnostic Error Code FRU/Action 001-038-XXX System Extension failure 1. Adapter card 2. System board 001-039-XXX System DMI data structure err or 1. Flash the system 2. System board 001-040-XXX System IRQ failure 1. Power-of f/on system and re-test 2. System board 001-041-XXX System DMA failure 1. Power -off/on system and re-test 2. System board 0[...]

Diagnostic Error Code FRU/Action 001-271-XXX System IRQ4 failure 1. Device on IRQ4 2. System board 001-272-XXX System IRQ5 failure 1. Device on IRQ5 2. System board 001-273-XXX System IRQ6 (diskette drive) failure 1. Diskette Cable 2. Diskette drive 3. System board 001-274-XXX System IRQ7 failure 1. Device on IRQ7 2. System board 001-275-XXX System[...]

Diagnostic Error Code FRU/Action 001-301-XXX System R TC Century byte error 1. Flash the system 2. System board 005-000-XXX V ideo T est Passed 1. No action 005-00X-XXX V ideo error 1. V ideo card, if installed 2. System board 005-010-XXX 005-01 1-XXX 005-012-XXX 005-013-XXX V ideo Signal failure 1. V ideo card, if installed 2. System board 005-016[...]

Diagnostic Error Code FRU/Action 005-197-XXX V ideo test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 005-198-XXX V ideo test aborted 1. If a component is called out, make sure it is connected and/or enabled 2. Flash the [...]

Diagnostic Error Code FRU/Action 01 1-000-XXX Serial port Interface T est Passed 1. No action 01 1-001-XXX Serial port Presence 1. Remove external serial device, if present 2. Run setup, enable port 3. System board 01 1-002-XXX 01 1-003-XXX Serial port T imeout/Parity error 1. System board 01 1-013-XXX 01 1-014-XXX Serial port Control Signal/Loopba[...]

Diagnostic Error Code FRU/Action 014-000-XXX Parallel port Interface T est Passed 1. No action 014-001-XXX Parallel port Presence 1. Remove external parallel device, if present 2. Run setup, enable port 3. System board 014-002-XXX 014-003-XXX Parallel port T imeout/Parity error 1. System board 014-013-XXX 014-014-XXX Parallel port Control Signal/Lo[...]

Diagnostic Error Code FRU/Action 015-001-XXX USB port Presence 1. Remove USB device(s) and re-test 2. System board 015-002-XXX USB port T imeout 1. Remove USB device(s) and re-test 2. System board 015-015-XXX USB port External Loopback failure 1. Remove USB device(s) and re-test 2. System board 015-027-XXX USB port Configuration/Setup error 1. Flas[...]

Diagnostic Error Code FRU/Action 018-0XX-XXX PCI Card Failur e 1. Riser card, if installed 2. System board 018-195-XXX PCI Card T est aborted by user 1. PCI card 2. Information 3. Re-start the test, if necessary 018-196-XXX PCI Card test halt, err or threshold exceeded 1. Press F3 to review the log file 2. Re-start the test to reset the log file 01[...]

Diagnostic Error Code FRU/Action 020-198-XXX PCI test aborted 1. If a component is called out, make sure it is connected and/or enabled 2. Flash the system and re-test 3. Go to the ″ Undetermined problems ″ section 020-199-XXX PCI test failed, cause unknown 1. Go to the ″ Undetermined problems ″ section 2. Flash the system and re-test 3. Re[...]

Diagnostic Error Code FRU/Action 025-199-XXX IDE interface test failed, cause unknown 1. Go to the ″ Undetermined problems ″ section 2. Flash the system and re-test 3. Replace component under function test 030-000-XXX SCSI interface T est Passed 1. No action 030-00X-XXX 030-01X-XXX SCSI interface failure 1. SCSI signal cable 2. Check power supp[...]

Diagnostic Error Code FRU/Action 035-0XX-XXX RAID interface Failure 1. RAID signal cable 2. RAID device 3. RAID adapter card, if installed 4. System board 035-195-XXX RAID interface T est aborted by user 1. Information 2. Re-start the test, if necessary 035-196-XXX RAID interface test halt, error thr eshold exceeded 1. Press F3 to review the log fi[...]

Diagnostic Error Code FRU/Action 071-197-XXX Audio port test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 071-198-XXX Audio port test aborted 1. If a component is called out, make sure it is connected and/or enabled 2. Fl[...]

Diagnostic Error Code FRU/Action 086-032-XXX Mouse Port interface Device controller failure 1. Mouse 2. System board 086-035-XXX Mouse Port interface Reset 1. Mouse 2. System board 086-040-XXX Mouse Port interface IRQ failure 1. Run Setup 2. Mouse 3. System board 086-195-XXX Mouse Port interface T est aborted by user 1. Information 2. Re-start the [...]

Diagnostic Error Code FRU/Action 089-199-XXX Micropr ocessor test failed, cause unknown 1. If a component is called out, make sure it is connected and/or enabled 2. Go to the ″ Undetermined problems ″ section 3. Flash the system and re-test 4. Replace component under function test 170-000-XXX V oltage Sensor(s) T est Passed 1. No action 170-0XX[...]

Diagnostic Error Code FRU/Action 175-197-XXX Thermal Sensor(s) test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 175-198-XXX Thermal Sensor(s) test aborted 1. If a component is called out, make sure it is connected and/or[...]

Diagnostic Error Code FRU/Action 215-XXX-XXX CD-ROM Drive error 1. CD-ROM Drive Cable 2. Check power supply voltages 3. CD-ROM drive 4. System board 217-000-XXX Hard Disk Drive T est Passed 1. No action 217-25X-XXX 217-26X-XXX Hard Disk Drive (IDE) err or 1. Hard Disk Drive Cable 2. Check power supply voltages 3. Hard Disk drive (IDE) 4. System boa[...]

Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Beeps Description 1-2-X v One beep v A pause (or break) v T wo beeps v A pause (or break) v Any number of breaks 4 Four continuous beeps Use the following table to diagnose beep symptoms. Beep Symptom FRU[...]

Beep Symptom FRU/Action 2-2-4 CMOS configuration info validation failed 1. Battery 2. System Board 2-3-1 Screen initialization failed 1. Jumper on J28 2. System Board 2-3-2 Screen memory failed 1. System Board 2-3-3 Screen r etrace failed 1. System Board 1-2 Search for video ROM failed 1. System Board All other beep code sequences 1. System Board C[...]

No-beep symptoms Symptom/Error FRU/Action No beep during POST but computer works correctly . 1. System Board No beep during POST . 1. See “Undetermined problems” on page 77. 2. System Board 3. Memory Module 4. Any Adapter or Device 5. Riser Card 6. Power Cord 7. Power Supply Chapter 7. Symptom-to-FRU Index 59[...]

POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-T est ,o r POST . POST does the following operations. v Checks some basic system-board operations v Checks the memory operation v Starts the video operation v V e[...]

POST Error Code FRU/Action 111 I/O channel parity error 1. Reseat adapters 2. Any adapter 3. Riser card 4. System Board 11 4 Adapter ROM error 1. Adapter Memory 2. System Board 3. Riser card 129 Internal cache test error 1. Processor 2. L2 Cache Memory 3. System Board 135 Fan failure 1. Fan 2. System board 151 System board failur e 1. System Board [...]

POST Error Code FRU/Action 168 Alert on LAN error 1. Run Setup. Check to see that Ethernet and Alert on LAN are enabled. 2. System Board 17X, 18X 1. C2 Security 175 Primary Copy of Secure Data is damaged 1. Run Configuration. See “IBM Setup Utility program” on page 9. 2. System Board 176 The System has been tampered with 1. Covers were removed [...]

POST Error Code FRU/Action 303 W ith an 8603 error 1. Mouse 2. Keyboard 3. Keyboard Cable 4. System Board 303 W ith no 8603 error 1. Keyboard 2. Keyboard Cable 3. System Board 3XX Not listed above 1. Keyboard 2. Keyboard Cable 3. System Board 5XX 1. V ideo Adapter (if installed) 2. System Board 601 1. Diskette Drive A 2. Diskette Drive Cable 3. Sys[...]

POST Error Code FRU/Action 962 Parallel port configuration error 1. Run Configuration 2. Parallel Adapter (if installed) 3. System Board 9XX 1. Printer 2. System Board 1047 1. 16-Bit A T ™ Fast SCSI Adapter 107X Check SCSI terminator installation 1. Check SCSI terminator installation 2. SCSI Cable 3. SCSI T erminator 4. SCSI Device 5. SCSI Adapte[...]

POST Error Code FRU/Action 1207 1. Communications Cable 2. Dual Async Adapter/A 13XX 1. Game Adapter 1402 Printer not ready Information only 1403 No paper error , or interrupt failure Information only 1404 System board timeout failur e 1. Run Enhanced Diagnostics 1405 Parallel adapter error 1. Run Enhanced Diagnostics 1406 Presence test err or 1. R[...]

POST Error Code FRU/Action 1802 PCI/PnP Err or! Not Enough I/O Space A vailable 1. Run Setup and verify PCI/ISA configuration settings. 2. If necessary , set ISA adapters to Not available to allow PCI adapters to properly configur e. 3. Remove any suspect ISA adapters. 4. Rerun diagnostics. 5. PCI Adapter 1803 PCI/PnP Err or! Not Enough Memory Spac[...]

POST Error Code FRU/Action 21XX 1. SCSI Device 2. 16-bit A T Fast SCSU adapter 3. Alternate BSC adapter 2401, 2402 If screen colors change 1. Display 2401, 2402 If screen colors ar e OK 1. System Board 2. Display 2409 1. Display 2410 1. System Board 2. Display 2462 V ideo memory configuration error 1. Check cable connections 2. Run Setup and verify[...]

POST Error Code FRU/Action 78XX 1. High Speed Adapter 79XX 1. 31 17 Adapter 80XX 1. PCMCIA Adapter 84XX 1. Speech Adapter 2. Speech Control Assembly . 8601, 8602 1. Pointing Device (Mouse) 2. System Board 8603, 8604 Pointing Device Error 1. System Board 2. Pointing Device (Mouse) 86XX Not listed above 1. Mouse 2. System Board 89XX 1. PC Music Adapt[...]

POST Error Code FRU/Action 10132, 10133, 10134, 10135, 10136, 10137, 10138, 10139, 10140, 10141, 10142, 10143, 10144, 10145, 10146, 10147, 10148, 10149, 10150, 10151, 10152 1. Modem 10153 1. Data/Fax Modem 2. System Board 3. Riser card 101XX Not listed above 1. Modem Adapter/A 2. Data/Fax Modem 3. System Board 4. Riser card 10450, 10451, 10490, 104[...]

POST Error Code FRU/Action 10480 1. Hard Disk Drive (ESDI) 2. Drive Cable 3. System Board 10481 ESDI drive D seek error 1. Run Enhanced Diagnostics 10482 Drive select acknowledgement bad 1. Run Enhanced Diagnostics 106X1 1. Check Configuration 2. Ethernet Adapter 10635 1. Power-of f computer , wait ten seconds then power-on the computer 2. Ethernet[...]

POST Error Code FRU/Action 143XX 1. Japanese Display Adapter 2. System Board 3. Riser card 14710, 1471 1 1. System Board V ideo Adapter 2. Adapter V ideo Memory 148XX 1. V ideo Adapter 14901, 14902, 1491X, 14922 1. V ideo Adapter (if installed) 2. System Board 3. Riser card 4. Display (any type) 14932 1. External Display 2. V ideo Adapter 161XX 1. [...]

POST Error Code FRU/Action 200XX Not listed above 1. Image Adapter/A 2. Image-I Adapter/A 3. Memory Module DRAM, VRAM 4. System Board 5. Riser card 20101 to 20103 1. Printer/Scanner Option 2. Image Adapter/A 3. Memory Module DRAM, VRAM 20104 1. Memory Module DRAM, VRAM 2. Printer/Scanner Option 3. Image Adapter/A 20105 to 201 10 1. Printer/Scanner [...]

POST Error Code FRU/Action 212XX 1. SCSI Printer 2. Printer Cable 213XX 1. SCSI Processor 214XX 1. WORM Drive 215XXXC, 215XXXD, 215XXXE, 215XXXU If an external device, and power-on LED is off, check external voltages 1. CD-ROM Drive I 2. CD-ROM Drive II Enhanced CD-ROM Drive II Any CD-ROM Drive 3. SCSI Cable 4. SCSI Adapter or System Board 216XX 1.[...]

POST Error Code FRU/Action 27558, 27559, 27560, 27561 1. PCMCIA T ype II Modem 2. ServerGuard Adapter 27562 1. External Power Control not connected 2. External Power Control 3. ServerGuard Adapter 27563, 27564 1. External Power Control 2. ServerGuard Adapter 275XX 1. Update Diagnostic Software 27801 to 27879 1. Personal Dictation System 2. Adapter [...]

Miscellaneous error messages Message/Symptom FRU/Action CMOS Backup Battery inaccurate 1. CMOS Backup Battery (see “Safety information” on page 109) 2. System Board Changing colors 1. Display Computer will not power-of f. See “Power Supply Errors” on page 37. 1. Power Switch 2. System Board 3. Riser card Computer will not RPL from server 1.[...]

Message/Symptom FRU/Action ″ Insert a Diskette ″ icon appears with a known-good diagnostics diskette in the first 3.5-inch diskette drive. 1. System Board 2. Diskette Drive Cable 3. Riser card 4. Network Adapter Intensity or color varies from left to right of characters and color bars 1. Display 2. System Board No power or fan not running 1. Se[...]

Undetermined problems Check the power supply voltages (see “Power Supply Errors” on page 37). If the voltages are corr ect, return her e and continue with the following steps. 1. Power-of f the computer . 2. Remove or disconnect the following components (if installed) one at a time. a. Non-IBM devices b. External devices (modem, printer , or mo[...]

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Chapter 8. Parts listing This section lists the replaceable FRUs for Machine T ypes 6826, 8317, 8318, and 8319. 1 2 3 4 5 6 7 8 9 10 11 12 Item # Machine T ype 6826 FRU# CRU? 1 T op cover , black (all models) 49P3692 Y 2 Fr ont bezel, black (all models) 49P3693 Y 3 CD-ROM Drive 48X - Black (models 1 1M 11J 12J 13J 14J 22M 31M 31J 32J 33J 34M 34J 39[...]

Item # Machine T ype 6826 FRU# CRU? 3 CD-ROM Drive 48X - Black (models 1 1M 11J 12J 13J 14J 22M 31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J 24J 25J 26M A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J 55M 43J 44J 45B 46M 61M 22E 22J) 33P321 1 Y 3 CD-ROM Drive 48X - Black (models 1 1M 11J 12J 13J 14J 22M 31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J 24[...]

Item # Machine T ype 6826 FRU# CRU? 10 Planar w/10/100 E-net (models 1 1M 1 1J 12J 13J 14J 15J 16J 22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 39B 17J 41M 42M CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42J 23J 24J 25J 26M 27J 28J 29J 2AJ 2BJ A1E A1J A2J A3J A4J A5M A6J A7J A8J A9J AAJ 51J 52J 53J 54J 55M 56E 56J 57J 58J 59J 43J 44J 45B 46M 47E 47J 48J 49J 4AJ[...]

Item # Machine T ype 6826 FRU# CRU? Speaker Power brick - US, CE, CF , LA, T aiwan 10K2587 Y Speaker Power brick - Japan (models 16J 2BJ AAJ) 10K2593 Y System fan (all models) 49P3694 Y System screw kit (all models) 49P3696 Y V ertical stand (all models) 49P3701 Y Recovery CDs W in2K FRU# CRU? US/UK/AP/TH W in2000 Recovery CD (models 34M 42M) 71P64[...]

Recovery CDs W in XP- Home FRU# CRU? DK W in XP-Home Recovery CD 71P6577 Y NL W in XP-Home Recovery CD 71P6601 Y AE W in XP-Home Recovery CD 71P6625 Y SV W in XP-Home Recovery CD 71P6569 Y HE W in XP-Home Recovery CD 71P6613 Y FI W in XP-Home Recovery CD 71P6589 Y NO W in XP-Home Recovery CD 71P6597 Y PL W in XP-Home Recovery CD 71P6617 Y PO W in X[...]

Recovery CDs W in XP- Pro FRU# CRU? CZ W in XP-Pro Recovery CD 71P6541 Y TR W in XP-Pro Recovery CD 71P6549 Y GK W in XP-Pro Recovery CD 71P6561 Y Japanese W in XP-Pro Recovery CD (models 1 1J 31J 35J 17J 41J 27J A1J A6J 51J 56J 47J 22J) 71P5958 Y Simplified Chinese W in XP-Pro Recovery CD 71P6093 Y T aiwan TC W in Xp-Pro Recovery CD 71P6096 Y Hong[...]

Keyboards (Standard PS/2 Black) FRU# CRU? Serbian/Cyrillic 32P5127 Y Slovak 32P5128 Y Spanish 32P5129 Y Swedish/Finn 32P5130 Y Swiss F/G 32P5131 Y Thailand 32P5132 Y T urkish 32P5133 Y T urkish 32P5134 Y UK English 32P5135 Y US International 32P5136 Y Y ugoslav/Latin 32P5137 Y Brazil/Portuguese 32P5138 Y Keyboards RAK III Lite FRU# CRU? US English [...]

Keyboards RAK III Lite FRU# CRU? Serbian/Cyrillic 19K1937 Y Slovak 19K1938 Y Spanish 19K1939 Y Swedish/Finn 19K1940 Y Swiss F/G 19K1941 Y Thailand 19K1942 Y T urkish 19K1943 Y T urkish 19K1944 Y UK English 19K1945 Y US International 19K1946 Y Y ugoslav/Latin 19K1947 Y Japanese 19K1908 Y Power Cords FRU# CRU? Line Cord (models 1 1M 22M 31M 34M 41M 4[...]

Item # Machine T ype 8317 FRU# CRU? 3 DVD-ROM 16X/48X - Black 33P3259 Y 3 DVD-ROM 16X/48X - Black 33P3281 Y 3 DVD-ROM 16X/48X - Black 33P3277 Y 3 40X12X40X CD-R W - Black 33P3269 Y 3 40X12X40X CD-R W - Black 33P3273 Y 3 48X24X48X CD-R W - Black 33P3293 Y 3 48X24X48X CD-R W - Black 33P3289 Y 4 FDD 3.5 ″ 1.44 MB (model 22G 23U 23S 23P 23Y 71G 31U 3[...]

Item # Machine T ype 8317 FRU# CRU? Feet (all models) 49P3702 Y Cable, HDD, A T A100 (all models) 49P3703 Y Cable, CD-ROM (all models) 49P3704 Y Cable, FDD (all models) 49P3705 Y Cable, serial assembly (all models) 49P3707 Y Cable, power/LED (all models) 49P3708 Y Mouse, PS/2 2-button (black) (models 22G 23U 23S 23P 23Y 24U 24S 24P 24Y 71G 31U 31S [...]

Keyboards (PS/2 Fullwidth ID Black) FRU# CRU? Belgian/French (model 22G 71G 32G) 32P5102 Y Belgian/UK (model 22G 71G 32G) 32P5103 Y Bulgarian (model 22G 71G 32G) 32P5104 Y Chinese/US 32P5105 Y Czech (model 22G 71G 32G) 32P5106 Y Danish (model 22G 71G 32G) 32P5107 Y Dutch (model 22G 71G 32G) 32P5108 Y French (model 22G 71G 32G) 32P5109 Y French Cana[...]

Power Cords FRU# CRU? Line Cord 13F9939 Y Line Cord (model 22G 71G 32G) 13F9978 Y Line Cord (model 22G 71G 32G) 14F0032 Y Line Cord (model 22G 71G 32G) 13F9996 Y Line Cord (model 22G 23S 23P 23Y 24S 24P 24Y 71G 31S 31P 31Y 32G) 14F0068 Y Line Cord (models 23Y 24Y 31Y) 36L8879 Y Line Cord 1838576 Y Line Cord 02K0545 Y Line Cord (model 22G 71G 32G) 1[...]

Item # Machine T ype 8318 FRU# CRU? 1 1 Processor P4 1.7 GHz 49P3677 N 1 1 Processor P4 1.8 GHz 49P3679 N 1 1 Processor P4 1.8 GHz 49P3683 N 1 1 Processor P4 2.0 GHz 49P3684 N 1 1 Processor P4 2.0GHz 74P1605 N 1 1 Processor P4 2.1 GHz 74P1607 N 1 1 Processor P4 2.2 GHz 74P1609 N 1 1 Processor P4 2.26 GHz 49P3685 N 1 1 Processor P4 2.4 GHz (models 3[...]

Recovery CDs W in XP- Pro FRU# CRU? SV W in XP-Pro Recovery CD (model 31G) 71P6489 Y HE W in XP-Pro Recovery CD (model 31G) 71P6533 Y FI W in XP-Pro Recovery CD (model 31G) 71P6509 Y NO W in XP-Pro Recovery CD (model 31G) 71P6517 Y PL W in XP-Pro Recovery CD (model 31G) 71P6537 Y PO W in XP-Pro Recovery CD (model 31G) 71P6529 Y RU W in XP-Pro Recov[...]

Keyboards (PS/2 Fullwidth ID Black) FRU# CRU? Portuguese (model 31G) 32P5123 Y Romanian (model 31G) 32P5124 Y Russian (model 31G) 32P5125 Y Russian/Cy (model 31G) 32P5126 Y Serbian/Cyrillic (model 31G) 32P5127 Y Slovak (model 31G) 32P5128 Y Spanish (model 31G) 32P5129 Y Swedish/Finn (model 31G) 32P5130 Y Swiss F/G (model 31G) 32P5131 Y Thailand (mo[...]

Item # Machine T ype 8319 FRU# CRU? 3 CD-ROM Drive 48X - Black (models 1 1U 1 1F 1 1G 1 1M 12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 71G 72G 74G 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41J 44G 51U 51F 51G 75G 25G 45G 51C 1AA 1A T 46U 46S 46P 46Y 47A 47T 47B 47H 53B 53H 54M 61U 61S 61P 61Y 62U 62[...]

Item # Machine T ype 8319 FRU# CRU? 5 HDD 40 GB EIDE (models 1 1 1U 1 1F 1 1G 1 1M 12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 42U 42F 43U 43F 71G 72G 74G 14U 14F 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41J 44G 51U 51F 51G 52U 52F 75G 25G 45G 51C 1AA 1A T 46U 46S 46P 46Y 47A 47T 47B 47H 48U 48S 48[...]

Item # Machine T ype 8319 FRU# CRU? 1 1 Processor P4 2.4 GHz (models 41U 41F 41G 42U 42F 43U 43F 74G CDU 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41J 44G 45G 46U 46S 46P 46Y 47A 47T 47B 47H 48U 48S 48P 48Y) 49P3686 N 1 1 Processor P4 2.53 GHz (models 51U 51F 51G 52U 52F 75G CEU 51C 53B 53H 54M) 49P3775 N 1 1 Processor P4 2.66 GHz (models 61U 61S 61P[...]

Recovery CDs W in2K FRU# CRU? NL W in2000 Recovery CD (models 25G 45G) 71P6441 Y AE W in2000 Recovery CD (models 25G 45G) 71P6465 Y SV W in2000 Recovery CD (models 25G 45G) 71P6409 Y HE W in2000 Recovery CD (models 25G 45G) 71P6453 Y FI W in2000 Recovery CD (models 25G 45G) 71P6429 Y NO W in2000 Recovery CD (models 25G 45G) 71P6437 Y PL W in2000 Re[...]

Recovery CDs W in XP- Home FRU# CRU? Simplified Chinese W in XP-Home Recovery CD (model 24C) 71P6084 Y T aiwan TC W inXP-Home Recovery CD 71P6087 Y Hong Kong TC W in XP-Home Recovery CD (model 24B) 71P6090 Y Recovery CDs W in XP- Pro FRU# CRU? US/UK/AP/TH W in XP-Pro Recovery CD (models 1 1U 1 1G 1 1M 12U 21U 21G 21M 22U 23A 23H 24H 31U 31M 41U 41G[...]

Recovery CDs W in XP- Pro FRU# CRU? TR W in XP-Pro Recovery CD (models 1 1G 21G 41G 71G 72G 74G 44G 51G 75G 81G 78G 79G) 71P6549 Y GK W in XP-Pro Recovery CD (models 1 1G 21G 41G 71G 72G 74G 44G 51G 75G 81G 78G 79G) 71P6561 Y Japanese W in XP-Pro Recovery CD (model 41J) 71P5958 Y Simplified Chinese W in XP-Pro Recovery CD (models 13C 23C 41C 51C 62[...]

Keyboards (PS/2 Fullwidth ID Black) FRU# CRU? Hungarian (models 1 1G 22G 42G 71G 72G 74G 44G 51G 75G 25G 45G 81G 78G 79G) 32P51 15 Y Iceland (models 1 1G 22G 42G 71G 72G 74G 44G 51G 75G 25G 45G 81G 78G 79G) 32P51 16 Y Italian (models 1 1G 22G 42G 71G 72G 74G 44G 51G 75G 25G 45G 81G 78G 79G) 32P51 17 Y Japanese (model 41J) 32P51 18 Y Korean 32P51 19[...]

Power Cords FRU# CRU? Line Cord (models 1 1U 1 1F 1 1G 1 1M 12U 12F 21U 21F 21G 21M 22U 22F 23A 23V 31U 31F 31M 41U 41F 41G 42U 42F 43U 43F 71G 72G 74G CTO CAU CBU CCU CDU 14U 14F 32M 41S 41P 41D 41M 41A 41V 44G 51U 51F 51G 52U 52F 75G CEU 25G 45G 1AA 1A T 46U 46S 46P 47A 47T 48U 48S 48P 54M 61U 61S 61P 62U 62F 62S 62P 63M 64A 64T 65U 65F 65S 65P 8[...]

102 Hardwar e Maintenance Manual[...]

Chapter 9. Additional Service Information Security features Security features in this section include the following: v Passwords v V ital Product Data v Management Information Format (MIF) v Alert on LAN Passwords The following section provides information about computer har dware and software-r elated passwords. v Power-on Passwor d v Administrato[...]

Operating system password An operating system password is very similar to a power -on password and denies access to the computer by an unauthorized user when the password is activated. The computer is unusable until the password is enter ed and recognized by the computer . V ital product data Each computer has a unique V ital Product Data (VPD) cod[...]

http://www .ibm.com/pc/us/ 2. PC PartnerInfo-T echnical Database (CTSTIPS.NSF) 3. HelpCenter 4. Levels 1 and 2 Support T o update (flash) the BIOS, see “Flash (BIOS/VPD) update procedur e” on page 105. Flash (BIOS/VPD) update procedure Attention: Refer to the information label located inside the system unit cover for any model-specific informat[...]

8. Return the boot block recovery jumper to its original position and r eplace the cover . 9. Connect the power cord back to the system and power the system on. When the system POST tests, it will report several POST err ors. These errors can be ignored. The standar d POST/BIOS Update Utility screen will appear after a pause. 10. Select the desired[...]

Power management Power management reduces the power consumption of certain components of the computer such as the system power supply , processor , hard disk drives, and some monitors. Advanced Power Management and Rapid Resume ™ Manager are features of some personal computers. Automatic configuration and power interface (ACPI) BIOS Being an ACPI[...]

management software, you can use the IBM-developed W ake on LAN feature. When you set W ake on LAN to Enabled , the computer will turn on when it receives a specific signal fr om another computer on the local area network (LAN). For further information, see “Alert on LAN” on page 104. 108 Hardwar e Maintenance Manual[...]

Chapter 10. Related service information Note: The service procedur es are designed to help you isolate pr oblems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology , and service information provided in this manual. Safety information The follo[...]

Electrical safety CAUTION: Electrical current from power , telephone, and communication cables can be hazardous. T o avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed otherwise in the installation and config[...]

Observe the special safety precautions when you work with very high voltages; these instructions ar e in the safety sections of maintenance information. Use extreme car e when measuring high voltages. v Regularly inspect and maintain your electrical hand tools for safe operational condition. v Do not use worn or broken tools and testers. v Never as[...]

3. Check the power cord for: a. A third-wir e ground connector in good condition. Use a meter to measur e third-wir e ground continuity for 0.1 ohm or less between the external ground pin and frame gr ound. b. The power cord should be the appr opriate type as specified in the parts listings. c. Insulation must not be frayed or worn. 4. Remove the c[...]

Grounding requirements Electrical grounding of the computer is r equired for operator safety and corr ect system function. Proper gr ounding of the electrical outlet can be verified by a certified electrician. Safety notices (multi-lingual translations) The caution and danger safety notices in this section are pr ovided in the following languages: [...]

CAUTION: When replacing the lithium battery , use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer . If your system has a module containing a lithium battery , replace it only with the same module type made by the same manufacturer . The battery contains lithium and can explode if not properly used, handled[...]

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. T o remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 1 2 CAUTION: Do not place [...]

PERIGO A corrente elétrica pr oveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque: v Não conecte ou desconecte cabos e não realize instalação, manutenção ou reconfiguração deste pr oduto durante uma tempestade com raios. v Conecte todos os cabos de alimentação a tomadas elétricas[...]

Para descartar a bateria, entre em contato com a ár ea de atendimento a clientes IBM, pelo telefone (01 1) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM. PRECAUCIÓN: Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos de fibra ítica, transmissores, etc.) estiver em instalados, obser[...]

fonte de energia elétrica. 1 2 CUIDADO: CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. 11 8 Hardware Maintenance Manual[...]

Chapter 10. Related service information 11 9[...]

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Chapter 10. Related service information 121[...]

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Chapter 10. Related service information 123[...]

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Chapter 10. Related service information 125[...]

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DANGER Le courant électrique passant dans les câbles de communication, ou les cordons téléphoniques et d’alimentation peut être danger eux. Pour éviter tout risque de choc électrique: v Ne manipulez aucun câble et n’effectuez aucune opération d’installation, d’entretien ou de r econfiguration de ce produit au cours d’un orage. v [...]

Pour la mise au rebut, reportez-vous à la réglementation en vigueur . A TTENTION: Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD, des périphériques contenant des fibres optiques ou des émetteurs-récepteurs), prenez connaissance des informations suivantes: v N’ouvrez pas ces produits pour éviter une expositi[...]

courant. 1 2 A TTENTION: Ne posez pas d’objet dont le poids dépasse 82 kg sur les unités montées en armoire. Chapter 10. Related service information 129[...]

VORSICHT Elektrische Spannungen von Netz-, T elefon- und Datenübertragungsleitungen sind gefährlich. Aus Sicherheitsgründen: v Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, W artungs- oder Rekonfigurationsarbeiten durchführ en. v Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß gee[...]

Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: W enn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten mit Glasfaserkabeln oder T ransmitter) installiert ist, beachten Sie folgendes. v Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher Laserstrahlung führen. Es befinden sic[...]

werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wur den. 1 2 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. 132 Hardwar e Maintenance Manual[...]

PERICOLO La corrente elettrica cir colante nei cavi di alimentazione, del telefono e di segnale è pericolosa. Per evitare il pericolo di scosse elettriche: v Non collegare o scollegar e i cavi, non effettuar e l’installazione, la manutenzione o la riconfigurazione di questo prodotto durante i temporali. v Collegare tutti i cavi di alimentazione [...]

Smaltire secondo la normativa in vigor e (D.Lgs 22 del 5/2/9) e successive disposizioni nazionali e locali. A TTENZIONE: Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM, a fibre ottiche o trasmettitori, pr estare attenzione a quanto segue: v Non rimuovere i coper chi. L’apertura dei coperchi di pr odotti laser può det[...]

siano scollegati dalla sorgente di alimentazione. 1 2 A TTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superior e delle unità montate in rack. Chapter 10. Related service information 135[...]

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PELIGRO La corriente eléctrica de los cables telefínicos, de alimentaciín y de comunicaciones es perjudicial. Para evitar una descarga eléctrica: v No conecte ni desconecte ningún cable ni realice las operaciones de instalaciín, mantenimiento o reconfiguraciín de este pr oducto durante una tormenta. v Conecte cada cable de alimentaciín a un[...]

v Calentarla a una temperatura que supere los 100  C (212  F) v Repararla o desmontarla Despréndase de la batería siguiendo los requisitos que exija el r eglamento o la legislaciín local. PRECAUCIÓN: Cuando instale productos láser (como, por ejemplo, CD-ROM, unidades DVD, dispositivos de fibra íptica o transmisores), tenga en cuenta las[...]

El botín de control de alimentaciín del dispositivo y el interr uptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín. Para eliminar la corriente eléctrica del dispositivo, asegúrese de desconectar todos l[...]

Send us your comments! W e want to know your opinion about this manual (part number 24P2934). Y our input will help us to improve our publications. Please photocopy this survey , complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA) . Name: _________________________________________ Phone number: __________________________________ 1. [...]

Problem determination tips Due to the variety of hardwar e and software combinations that can be encountered, use the following information to assist you in pr oblem determination. If possible, have this information available when requesting assistance fr om Service Support and Engineering functions. v Machine type and model v Processor or har d di[...]

T rademarks The following terms are trademarks of the IBM Corporation in the United States, other countries, or both: Alert on LAN OS/2 W arp EtherJet ServeRAID e-business logo ServerGuide HelpCenter ServerProven HelpW are T echConnect IBM T ivoli OS/2 Update Connector NetV iew W ake on LAN NetV ista Lotus and Domino are trademarks of Lotus Develop[...]

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 Part Number: 59P7580 Printed in U.S.A. (1P) P/N: 59P7580[...]