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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации IBM R5. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции IBM R5 или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции IBM R5 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций IBM R5, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции IBM R5 должна находится:
- информация относительно технических данных устройства IBM R5
- название производителя и год производства оборудования IBM R5
- правила обслуживания, настройки и ухода за оборудованием IBM R5
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск IBM R5 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок IBM R5 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта IBM, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания IBM R5, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства IBM R5, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции IBM R5. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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Revised: June 18, 2001 IB M ® ^ pSeries Solution Series for e-business Lotus ® Domino ™ Server R5 Implementation Guide Page 1[...]
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Table of Contents Page 53 Appendix B. IBM Production Configuration ...................... .... Page 45 Appendix A. Sample Configurator Configurations .................. Page 43 Additional Technical Resources ........................................ Page 42 Services Available ......................................................... Page 40 Post-ins[...]
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pSeries Lotus Domino Server e-business Solution Overview Domin o ™ , a server - based product from Lotus ® Corporation of IBM ® , is positioned in the e-business ™ marketplace as a messaging / groupware system with dynamic application serving. Domino's integrated application services, such as security, workflow and content management, op[...]
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Domino is a generic name for a family of server product s: Domino Mail Server for mail, groupware , calendaring and Internet support functions; Domino Application Server for mail plus application development capabilities; and Domino Enterprise Server which adds partitioning, clustering , and usage tracking capabilities on top of Domino Application [...]
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Supported Software Releases Domino Server R5 is supported on the following versions of AIX : 4.3.1 4.3.2 4.3.3 Domino Server R5 AIX Release Domino Release Lotus Domino Server R5 I mplementation Guide June 18, 2001 Page 5[...]
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PTF Matrix In order to install Domino Server R5 on AIX , certain program temporary fixes ( PTFs ) are required or specific authorized program analysis reports (APAR s) shou ld be read . The following table lists the patch requirements: 4.3.3.50 Maintenance level 8 (APAR IY10778) and microcode MM1032 required to enable HM T IY11972 Prevents a proble[...]
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Performance Guidelines Disclaimer: Performance of applications can only be made in a general sense. Specific characteristics of application implementation on specific hardware will yield different performance characteristics. Performance tools for measurement and tuning exist in most instances and should be used. The Domino Server Family has had su[...]
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Other Workload Factors Other factors that can impact the actual load that a given user community places on a Domino server include: Ÿ The extra overhead associated with a significant number of dial-up connections, such as mobile employees getting E-mail or suppliers accessing a supply chain automation application. Ÿ The extent to which applicatio[...]
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Distribute I/O Across Physical Disks Our experience has shown that physical and logical disk structures are our customers' least understood system resource, and the one most often undersized . The best way to boost performance on many Domino servers is to distribute I/O across separate physical disk subsystems. Ideally, you want to put the fol[...]
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Ÿ For partitioned systems, you will need to ensure the NSF Buffer Pool is properly set since Domino cannot automatically determine the memory that’s actually available to it across multiple partitions. This can be accomplished by placing the following variable in the notes.ini file: PercentAvailSysResources= nn (where nn is 100 / number of parti[...]
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additional users probably won't be equivalent to the resources required for an equal number of your current users. For example, per-user memory requirements decrease as the number of users increases, because fixed memory overhead is divided across more users. Consider Clustering Clustering is the premier feature of the Domino Enterprise Server[...]
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specialized benchmarks that are unique to a customer’s deployment. This allows Business Partners to assess specific server environment s and compare it with various RS/6000 models and con figurations. An indepen dent agency audits and published NotesBench reports . For the latest information and NotesBench reports, see http://www.notesbench.org o[...]
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Sizing Guide lines Disclaimer: System sizing for applications can only be described from a general perspective . Definitive characteristics of application implementation and behavior on specific hardware will yield different sizing requirements. Use syste m sizing tools when available for your specific environment. Domino on AIX: S everal factors s[...]
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A . Domino R5 on AIX Domino R5 was designed to provide overall performance and scalabil ity improvements over Domino R4. The table below illustrates the general magnitude of R5's scalability increase by client type: 500% NRPC (UNIX) 1,500% on UNIX Web Mail 500% IMAP 400% POP3 300% Lotus Notes ® R5 Scalability Increase Client Type The above en[...]
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Among the key Domino R5 features that enable it to scale with th ese platforms are: Ÿ Unlimited database size (currently certified up to 64 G B ) , to support increased database workloads. Ÿ Directory scalability in excess of one million users, to easily handle the directory requirements of even the largest deployments. (Lotus has tested a Domino[...]
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B . RS/6000 Domino Server Sizing Tool The RS/6000 Domino Server Sizing Tool is a server-sizing, capacity-planning tool used to suggest server configurations based on benchmark information and on your customer requirements. You can evaluate different server offerings with a mix of workloads that map to your in ternal deployment, such as mail, discus[...]
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Sample Configurations The verification test was run on the confi guration mentioned previously. Below are sample configurations for light (small), med ium, and high (large) workl oa d /user communities. These are meant to be guideline configurations rela tive to memory , disk, and ad a pters . S pecific configurations should be based on cust omer r[...]
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Pre-installation Support A . Pre-sales Technical Support Further assistance is available to assist in overall marketing activities through Partner Line. When called, the first step will be the Business Partner entitlement. Partner Line for non-entitled Business Partners will also send the information that will enable the Business Partner to gain ac[...]
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Domino product education is available worldwide from Lotus Authorized Education Centers. A full range of Domino courses from administration, to installation, to programming are available for a fee and can lead to Lotus Domino certification. For courses and schedules access the Domino homepage at http://www.lotus.com. Lotus Domino Server R5 I mpleme[...]
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Implementation Process Overview The installation of Domino not only include s installin g and configuring the server software, but also making sure that the network, hardware, and operating system meet certain requirements . Installation requires training and performance tuning. This section discusses items that are important to the installation pr[...]
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Network: Ÿ Network equipment (hubs, switches, routers, firewalls) Ÿ Network diagram Ÿ WAN diagram Ÿ Bandwidth capacity Next , you will probably want to conduct a detailed inventory of the server equipment and all related equipment. The list below contains some items that you should include in your inventory. Since every environment is different[...]
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connectivity maps, and a list of possible errors that they or end users may encounter during the installation project and how to resolve them. After an initial course, it is highly reco mmended that each administrator and support staff member receive full training on Domino R5. They shou ld learn how to use the end user interface, administrator int[...]
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5. Document Experiences, Problems, and Solutions From the Pilot Project The most impor tant item of the pilo t project is the documentation of the administrator’s and end users’ feedback. It is vital that feedback be gathered from the very beginning all the way through the end of the pilot project. Feedback should be shared by conducting meetin[...]
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Ÿ Document issues encountered and their solutions Ÿ Coordinate communication, including project databases, meetings, and conference calls Set responsibilities and designate who performs which functions and at wh at times. Ensure that there is a contact person for each role and responsibility -- this person should be one of the members of the inst[...]
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1 . What should be done when a given system fails? For example , when System A f ails the solution is to verify that System B came online and took over the respons ibilities of System A. 2 . Who should be notified? A list of contact telephone numbers should be available. This information should contain office, home, pager, and mobile telephone numb[...]
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Be sure to designate one or more project leaders for this phase of the Domino implementation. These leaders should be responsible for: Ÿ Coordinating the schedule . Ÿ Setup and m onitor the installation of the server hardware and operating system . Ÿ Notif ying users and management of any issues that may effect them . Ÿ Capture knowledge and sh[...]
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Ÿ Tape backup Ÿ Disaster recovery and documentation Workstation: Ÿ Hardware and operating system requirements Ÿ User training Ÿ Tape backup Ÿ Disaster recovery and documentation Be sure to designate one or more project leaders for this ph ase of the Domino implementation. These leaders should be responsible for: Ÿ Coordinating the schedule ?[...]
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When scheduling, consider the effect on your organization and solicit input from the representatives on your team and from management for each area or department that will be affected by this phase of the process. Some departments maybe in a period when they are working on t ime, or mission critical projects and can not be disturbed. Because of thi[...]
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projects and cannot be disturbed. Because of this, parts of the project may have to be scheduled after normal business hours. Be certain to allow sufficient time not only to pe rform the tasks involved in this part of the project, such as doing system backups, installing equipment and software, checking for problems, and training, but also allow ti[...]
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Be certain to allow sufficient time not only to pe rform the tasks involved in this part of the project, such as doing system backups, installing equipment and software, checking for problems, and training, but also allow time to record issues encountered, solutions created, and feedback. This initial investment of time results in streamlined proce[...]
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Education can be conducted using any of the following methods. Each method has its p ros and cons, depending on your particular environment. Ÿ Formal Lotus training Ÿ CBT self study course work Ÿ Customized training from a Business Partner Lotus Domino Server R5 I mplementation Guide June 18, 2001 Page 31[...]
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Checklist for Implementation The checklist provided here is a guide to assist in the installation of Lotus Domino Server. Although this checklist is a good reference point , it may not contain everything since each environment is unique. 18. Follow up training for administrators and end users as needed. 17. Correct any potential performance or conf[...]
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Installation Steps Before install ing a Lotus Domino R5 Server , cert ain software, hardware and system requirements must be met and the AIX environment must be prepared . Step by step instructions are provided here to assist in the correct installation of the Lotus Domino Server software. If you want to see these instructions with screen shots, pl[...]
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These daemons must be stopped in order to free up certain network ports that the Domino Server will need. In order to check to see if you have any of these daemons running, use the command ps -ef | grep <daemon name> . If the daemons are not running, then please skip to step 6. The easiest daemon to stop is sendmail . Although the Domino R5 i[...]
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The SMIT utility displays the screen to create a new volume group. Enter a new volume group name. In our example we will use the preferred name dominovg . Also , select the physical vo lume to use in thi s new volume group. When this information has been entered, press Enter. A pop up message will appear asking you to verify that you really want to[...]
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Step 12 - Create a File System for the Domino Binaries C reate a new journ aled file system (JFS) for the Domino binaries with the command smitty crjfslv . The SMIT utility displays a menu for creating a journaled file system. Select Add a Standard Journaled File System and press Enter. Y ou will see the configuration screen for the new file system[...]
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chdev -l sys0 -a maxuproc=128 To check the current setting for the maximum number of fixed licenses, use the command lslicense . This value must be a mi nimum of 2 or more in order for the Domino server to function properly. To change the value, use the command chlicense -u <value>. An example of this command would be: chlicense -u 2 Step 17 [...]
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Step 5 - Select the Type of Domino Server to Install The next screen asks you which of the different types of Lotus Domino Servers you want to install. The default answer is Domino Mail Server. Press the S pacebar until you see the server type you want to install. Press the Tab key to continue. Step 6 - Select the Directory Location for the Domino [...]
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This can be done from the .profile file for Notes users. In addition, you would need to update .profile with binary and data directories in the PATH variable. Step 16 - Start the HTTP Server Task For Server Configuration W e will start the Domino HTTP task so we can configure the new Domino Server with our Web browser. To start the HTTP task, type [...]
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Post-installation Support A . Domino Product Support IB M provides the technical post installation support for Lotus Domino and related software. Several fee offerings are available and recommended based on the speci fics of the customer. Overall, support and upgrade protection is offered under a program called Passp ort Advantage. Passport Advanta[...]
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Ÿ Additional designated callers available for a fee More information about Passport Advantage support is available if you are partnering with a Lotus Business Partner through that Business Partner. Or you may contact URL http://www.lotus.com/home.nsf/welcome/support . Customers will most likely also need to obtain Lotus quarterly upgrades and rele[...]
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Services Available IBM provides a set of services to assist both Business Partners and customers to implement Domino solutions. These services can also be marketed and sold by Business Partners. For more details, go to http://www.as.ibm.com/asww . IBM PSS sales rep This offering implements Lotus Domino on RS6000 based on customer requirements . IBM[...]
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Addit ional Technical Resources UR Ls: IBM pSeries Web Site h ttp://ww w -1.ibm.com/servers/eserver/pseries IBM AIX PTF Information http://techsupport.services.ibm.com/rs6000/fixes IBM RS/6000 Support http://techsupport.services.ibm.com/rs6000/support IBM Services for RS/6000 and Domino http:/www.as.ibm.com/asww Lotus Domino Information http://www.[...]
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RS/6000 SP Monitoring: Keeping It Alive IBM Redbook SG 24- 4873 International Technical Support Organization, IBM Corporation Inside the RS/6000 SP IBM Redbook SG 24- 5145 International Technical Support Organization, IBM Corporation RS/6000 SP High Availability Infrastructure IBM Redbook SG 24- 4838 International Technical Support Organization, IB[...]
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Appendix A . Sample Configurator Configur ations The information shown here does not necessarily constitute a complete or valid order. Prices are in US dollars. A . Small Configurat ion The configuration is a n IBM pSeries 640 with 4 POWER3-II 375 M H z processor s , 8 G B memory , and 64 18.2 GB drives for data . ********************************* [...]
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7133-D40 Advanced SSA Disk Subsystem 4 51000 736 F (Rack-Mounted) 0987 Rochester Integration 4 N/C 8022 50/60Hz AC, 300 VDC Power 4 8000 Supplies 8031 Raven Black Drawer Cover 4 1000 8518 One 10K/18.2GB Advanced Disk 64 288000 Drive Module 9300 Language - English (US) 4 N/C ========= ====== 7133-D40 Price 348000 Monthly Maintenance 736 9910-A30 APC[...]
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5005 Preinstall 1 N/C 5924 AIX 4.3 PII - English 1 N/C 9001 Asset Registration 1 N/C ========= 5692-AIX OTC 50 Lotus Domino Server 1 5000 ******************************* GRAND TOTALS ******************************* Hardware Price 441274 Software OTC 5050 ========= Grand Total 446324 Monthly Maintenance 1016 B . Medium Configuration The configuratio[...]
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5005 Preinstall 1 N/C 5203 4-Way RS64 III 500MHz Processor 2 148000 840 F Card, 4MB L2 Cache 5992 System Control and 1 75 Initialization Cable 6132 CEC to Primary I/O Drawer Power 1 95 Control Cable, 3m 6197 190A Processor Power Regulator 1 4000 6230 Advanced SerialRAID Plus 1 3000 Adapter 6283 Redundant AC Power Supply, I/O 1 725 Drawer, 595W 6284[...]
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********************************* SOFTWARE ********************************* Product Description Qty License 5765-C34 AIX Version 4 1 N/C 4061 AIX 4.3 1 N/C 5005 Preinstall 1 N/C 9001 Asset Registration 1 N/C ========= 5765-C34 OTC 0 5692-AIX System Software 1 N/C 0598 AIX Welcome Center 1 N/C 0838 AIX 4.3 Update CD 1 N/C 0857 AIX 4.3 1 N/C 0859 Pr[...]
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C . Large Configuration The configuration is an IBM pSeries 680 with 24 RS64-I V 600 M H z processor s , 96 G B memory, and 288 18.2 GB drives for data . ********************************* HARDWARE ********************************* Product Description Qty Purchase Maint 7017-S85 pSeries 680 1 11188 941 F 1.44MB 3.5-in Diskette Drive 1 N/C One RIO Lo[...]
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6323 Secondary I/O Drawer Group 1 734 6326 Support Processor Group 1 2700 6503 Remote I/O Hub, Dual Loop 1 8000 6547 SCSI 6-pack Hot Swap Back Plane 1 600 7036 36U I/O Rack 1 3100 32 F 9171 Power Distribution Unit, 1 N/C Side-Mount , 1 Phase 9300 Language - English (US) 1 N/C 9800 Power Cord - US/Canada 1 N/C ========= ====== 7017-S85 Price 1983130[...]
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9001 Onlinet Network for AIX, RS-232 1 N/C Cable ========= 9910-EP8 Price 6625 ********************************* SOFTWARE ********************************* Product Description Qty License 5765-C34 AIX Version 4 1 N/C 4061 AIX 4.3 1 N/C 5005 Preinstall 1 N/C 9001 Asset Registration 1 N/C ========= 5765-C34 OTC 0 5692-AIX System Software 1 N/C 0598 A[...]
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Appendix B. IBM Production Configuration The vast majority of Domino servers in the IBM deployment run on the AIX platform today. Managed by IBM Global Services, this is the largest Domino deployment in the world with over 1900 R5 mail and application servers supporting more than 300,000 production Notes and Web users. IBM is currently upgrading bo[...]
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represents an opportunity for increased user workload and scalability with the same configuration. Only time will tell. Page 54 Lotus Domino Server R5 Implementation Guide June 18, 2001[...]