Intel S5000VSA инструкция обслуживания

Intel ® Ser ver Boar d S5000VSA User’ s Guide A Guide f or T echn ically Qualif ied Assemblers of Intel® Identified Subas semblies/ Produ cts Intel Ord er Number D36977-002[...]

ii Intel ® Server Board S5000VSA User’ s Guide Disclaimer Information in this document is provided in connection with Intel® products. No license, e xpress or implied, by estoppel or otherwise, to any intellect ual proper ty rights i s granted b y th is document. Except as provided in Inte l's T er ms and Conditions of Sale for such pro du[...]

Safety Inf ormation Impor tant Safety Instructions Read all caution and safety statements in th is docu ment before performing any of the instructions. See also Intel Server Boards an d Server Chassis Safety Information on the Intel ® Deployment Assistant and/or at http://support.intel.com /support/mo therboards/ server/sb/cs-010770.htm . Wichtige[...]

iv Intel ® Server Board S5000VSA User’ s Guide 重要安全指导 在执行任何指令之前， 请阅读本文档中的所有注意 事项及安全声明。 和/或 http://su pport.intel.com /support/motherbo ards/server/s b/CS-010770.htm 上的 Intel Server Boards and Serv er Chassis Safety Info rmation（《Intel 服务器主板与服务器?[...]

Intel ® Server Board S5000VSA User’s Guide v Wa r n i n g s Heed safety instructions: Before working with yo ur se rver product, whether you are using this gui de or any other resource as a re ference, pay close attention to the safety instructions. Y ou must adhere to the ass embly instructions in this guide to ensure and maintain compliance wi[...]

vi Intel ® Server Board S5000VSA User’ s Guide[...]

Preface About this Manu al Thank you for purchasing and using the Intel ® Server Board S5000VSA. This manual is written for system technici ans who are responsible for troubleshooting, upgrading, and repairing th is server board. This document provi des a brief overview of the features of the board/chassis, a list of accessories or other compone n[...]

viii Intel ® Server Board S5000VSA User’ s Guide Pr oduct Accessories This server board is compatib le with the following Intel ® Server Chassis: • Intel ® Server Chassis SC5299DP • Intel ® Server Chassis SC5299BRP Y ou may need or want to purchase one or mo re of the following accessory items for your server: Processor , memory DIMMs, ha[...]

Intel ® Server Board S5000VSA User’s Guide ix See also the Intel ® Server Deployment T oolkit CD that came with your server board. Hardware (peripheral boards, adapter cards) and operating systems that hav e been te sted with this product T ested HardwareOperating Systems List Chassis that hav e been tested with this prod uct Ref erence Cha ssi[...]

x Intel ® Server Board S5000VSA User’ s Guide[...]

Intel ® Server Board S5000VSA User’s Guide xi Contents Safety Information ......... ................. ................................ ................. ................ .......... iii Important Safety Instructions .......................................................................... ...................... i ii Wichtige Sicherheitshinweise [...]

xii Intel ® Server Board S5000VSA User’ s Guide Installing and Removing Memory ...................................................................... .................. 17 Installing DIMMs .............................................................................. ............................ 17 Removing DIMMs ................................[...]

Intel ® Server Board S5000VSA User’s Guide xiii Devices are not Recognized under Device Manager (Windows* Operating System) . 44 Hard Drive(s) are not Recognized .......................... ..................................................... 44 Bootable CD-ROM Disk Is Not Detected ................................................................[...]

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Intel ® Server Board S5000VSA User’s Guide xv List of T ables Table 1. Additional Information and Software .........................................................................viii Table 2. Server Board Features ......................................... ....................................................... 2 Table 3. NIC LED Descriptions .[...]

xvi Intel ® Server Board S5000VSA User’ s Guide[...]

Intel ® Server Board S5000VSA User’s Guide xvii List of Figures Figure 1. Intel ® Server Board S5000VSA............................................................ ...................... 1 Figure 2. Server Board Connector and Component L ocations ................................................. 6 Figure 3. Configuration Jumper Descriptions ...[...]

xviii Intel ® Server Board S5000VSA User’ s Guide[...]

1 Ser ver Boar d Features This chapter briefly describes th e main featu res of the Intel ® Server Board S5000VSA. This chapter provides a photograph of the prod uct, a list of the server board features, and diagrams sh owing the location of i mportant components an d connections on th e server board. Figure 1. Intel ® Server Board S5 000VSA[...]

2 Intel ® Server Board S5000VSA User’ s Guide Ta b l e 2 summarizes the features of the server board. 1 Although current design suppor ts use of DDR2 667 modules, no memor y validation has been performed with the ser ver board due to limited sample a vailability of these modules. T able 2. Server Board Features Feature Descrip tion Processor Sup[...]

Intel ® Server Board S5000VSA User’s Guide 3 RAID Suppor t The Intel ® Server Board S5000VSA is available in both SA T A and SAS models. The SA T A model has order code S5000VSASA T A. The SAS mod el has order code S5000VSASAS. The SAS model provides both SAS and SA T A support; the SA T A model provides only SA T A support. For information on [...]

4 Intel ® Server Board S5000VSA User’ s Guide SAS Server Board In addition to the SA T A features described ab ove, SAS models of the server board (order code S5000VSASAS) also have a dual-mod e 4-port Serial Attached SCSI (SAS) controller that supports both SA S and SA T A hard disk drives. This controller is capable of data transfer rates of u[...]

Intel ® Server Board S5000VSA User’s Guide 5 Connector and Component Locations AF000173 A C D B E F I H G MM OO NN QQ RR TT UU SS LL KK JJ II HH GG PP N J K L M R O P Q S FF DD BB CC Z Y V U T AA X EE W[...]

6 Intel ® Server Board S5000VSA User’ s Guide Figure 2. Server Boar d Connector and Component Locations A. PCI 32/33 Slot 1 B. PCIe* x4 Slot 3 C . PCI-X* 64/133 Slot 4 D . PCI-X 64/100 Slot 5 E. PCIe x4 Slot 6 F . Back P anel I/O P o r ts G. Diagnostic LEDs H. System ID LED I. System Status LED J. System F an 6 K. System F an 5 L. Main P ower Co[...]

Intel ® Server Board S5000VSA User’s Guide 7 Configuration J umper s Figure 3. Configuration J umper Descriptions Jumper Name Jumper Purpose CMOS Clear If pins 2-3 are jumpered, the CMOS se ttings will be cleared on the next reset. These pins should be ju mpered on 1-2 for normal operation. P assw ord Clear If pins 2-3 are jumpered, administrato[...]

8 Intel ® Server Board S5000VSA User’ s Guide Bac k P anel Connector s Figure 4. Bac k Pane l Connectors The NIC LEDs at the right and left of e ach NIC provide the following information. A. Mouse B. Serial Port B C. NIC 1 (10/100/100 0 Mb) D . NIC 2 (10 /100/1000 Mb) E. USB 2-3 F . USB 0-1 G. Video H. K eyboard T able 3. NIC LED Descriptions LE[...]

Intel ® Server Board S5000VSA User’s Guide 9 Har d ware Requirements T o avoid integration d ifficulties and possibl e board damage, your system must meet the requirements outlined below . For a list of qualified components, see the links under "Additional Information and Software." Pr ocessor One or two Dual-Core Intel ® Xeon ® proc[...]

10 Intel ® Server Board S5000VSA User’ s Guide In a mirrored system, the maxi mum usable memory is one-half of the installed memory , with a minimum of four DIMMs installed. Sinc e the data is duplicat ed across D IMMs, it means that up to one-half of the installed DIMMs are actively in use a t any one time. The remaining DIMMs are used for mirr[...]

2 Ser ver Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to change server configuration defau lts. Y ou can run BIOS Se tup with or without an operating system being present. See “Additional Information and Software” for a link to the Intel ® S5000 Server Board Family Data Sheet wher[...]

12 Intel ® Server Board S5000VSA User’ s Guide “Setup Menu Key Use” describes the keyboard commands you can use in the BIOS Setup menus. T able 4. S etu p M enu Key U se Ke y to Press Description <F1> Pressing <F1> on an y menu inv okes the general help window . Left and r ight arrows The left and r ight arrow keys are used to mo[...]

Intel ® Server Board S5000VSA User’s Guide 13 Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in fl ash me mory . The code and data in the upgrade file in clude the following: • On-board system BIOS, in cluding the recovery code , BIOS Setup Utility , and strings. • On-board video BIOS, and o ther option ROMs for device[...]

14 Intel ® Server Board S5000VSA User’ s Guide Obtaining the Upgr ade Download the BIOS image file to a temporary folder on your hard drive or a USB flash device. See “Additional Information and Software” for a link to the update software. Note: Review the instructions and r elease notes that ar e pr ovided in the r eadme file distributed wi[...]

Intel ® Server Board S5000VSA User’s Guide 15 Clearing the P assw ord If the user or administrator password(s) is lost or for gotten, moving the password clear jumper into the "clear" posit i on clears both passwords. Th e password clea r jumper must be restored to its original position befo re a ne w password(s) can be set. 1. Power d[...]

16 Intel ® Server Board S5000VSA User’ s Guide Clearing the CMOS If you are not able to access the BIOS setup sc reens, the CMOS Clear jumper will need to be used to reset the configuration RAM. 1. Power down the system an d disc onnect the AC power . 2. Open the se rver . 3. Move the jumper (J1J1) from the normal operation position, CMOS Clear [...]

3 Har d ware Installations and Upgrades Bef ore Y o u Begin Before working with your server product, pay close attention to the “Safety Information” at the beginning of this manual. T ools and Supplies Needed • Phillips* (cross head) screwdriver (#1 bit and #2 bit) • Needle nosed pliers • Antistatic wrist strap and co nductive foam pad (r[...]

18 “Intel ® Ser ver Board S5000VSA User’ s Guide” Figure 7. Installing Memory 6. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position. 7. Holding the DIMM by the edges, re move it from its anti-static package. 8. Position the DIMM above the socket. Alig n the notch on the bottom edge of the DIMM wit[...]

“Intel ® Ser v er Board S5000VSA User’ s Guide” 19 1 1. Repla ce the server's cove r and reco nnect the AC power cord. See the documentation that came with your server chassis for in structions on installing the server's cover . Remo ving DIMMs T o remove a DIMM, follow these steps: 1. Observe the safety and ESD precautions in “S[...]

20 “Intel ® Ser ver Board S5000VSA User’ s Guide” Installing the Pr ocessor T o install a processor , follow these instructions: 1. Observe the safety and ESD prec autions in “Safety Information” . 2. Turn of f all peripheral devices co nnec ted to the server . T urn off the server . 3. Disconnect the AC power cord from the server . 4. R[...]

“Intel ® Ser v er Board S5000VSA User’ s Guide” 21 7. T ake the processor ou t of the box and remove the prote ctive shipping cover (see Figure 10 ). Figure 10. Remov ing the Shipping Cover 8. Orient the processor with the socket so that the proc essor cutouts match the socket notches. Install the processor as shown in Figure 11 . Figure 11.[...]

22 “Intel ® Ser ver Board S5000VSA User’ s Guide” Installing the Heat Sink(s) The heat sink has Thermal Interface Material (TIM) located on the bottom of it. Use caution when you unpack the heat sink so you do not damage the TIM. 1. Set the heat sink over the processor, linin g up the four captive screws with the four posts surrounding the p[...]

“Intel ® Ser v er Board S5000VSA User’ s Guide” 23 Remo ving a Processor 1. Observe the safety and ESD precautions in “Safety Information” . 2. T urn off all peripheral devices connected to the server . Turn of f the server . 3. Remove the AC power cord from the server . 4. Remove the server's cover . See the documentation that came[...]

24 “Intel ® Ser ver Board S5000VSA User’ s Guide” Replacing the Bac kup Batter y The lithium batte ry on the server board pow ers the R TC for up to 10 ye ars in the absence of power . When the battery st arts to weaken, it loses voltage , and the server settings stored in CMOS RAM in the R TC (for example, the date and time) may be wrong. C[...]

“Intel ® Ser v er Board S5000VSA User’ s Guide” 25 1. Observe the safety and ESD precautions in “Safety Information” . 2. T urn off all peripheral devices connected to the server . Turn of f the server . 3. Disconnect the AC powe r cord from the server . 4. Remove the server's cover and locate the battery . See the documentation tha[...]

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Appendix A: Getting Help Wo r l d W i d e W e b http://support.intel.com/suppor t/motherboards/server/S5000VSA . T elephone All calls are billed US $25.00 per incident, levi ed in local currency at the applicable credit card exchange rate plus applicable ta xes. (Inte l reserves the right to change the pricing for telephone support at any time with[...]

28 Intel ® Server Board S5000VSA User’ s Guide In Asia-P acific Region Australia .... 1800 649931 Cambodia .. 63 2 636 9797 (via Philippin es) China ......... 800 820 1 100 (toll-free) ................... . 8 621 33104691 (not toll-free) Hong Kong 852 2 844 4456 India ........... 0006517 2 68303634 (manual toll-free. Y ou need an IDD-equipped te[...]

Intel ® Server Board S5000VSA User’s Guide 29 Colombia ... Contact A T&T USA at 01 800 91 1 0010. Once connected, dial 800 843 4481 Costa Rica . Contact A T&T USA at 0 800 0 1 14 1 14. Once connected, dial 800 84 3 4481 Ecuador (Andimate) .... Contact A T&T USA at 1 999 1 19. Once connected, dial 800 843 4 481 (Pacifictel) ..... Cont[...]

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Appendix B: Regulator y and Compliance Inf ormation Pr oduct Regulator y Compliance Pr oduct Safety Compliance The Intel ® Server Board S5000VSA complies with the following safety requirements: • UL60950 - CSA 60950 (USA / Canada) • EN60950 (Eur op e) • IEC60950 (In ternational) • CB Certificate & Report, IEC609 50 (repo rt to include [...]

32 Intel ® Server Board S5000VSA User’ s Guide • GOST R 50628-95 Immunit y -Listed on one System License (Russia) • Belarus License - Listed on one System License (Belarus) • RRL MIC Notice No. 1997-41 (EMC) & 1997-42 (EMI) (Korea) Cer tifications / Registrations / Dec larations • UL Certification (US/Canada) • CE Declaration of Co[...]

Intel ® Server Board S5000VSA User’s Guide 33 Electr omagnetic Compatibility Notices FCC (USA) This device complies with Part 15 of the FCC Rules. Operatio n is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, incl ud ing interference that m ay[...]

34 Intel ® Server Board S5000VSA User’ s Guide • Connect the equipment to an outlet on a ci rcuit other than the one to which the receiver is connected. • Consult the deal er or an experienced radio/TV technician for help. Any changes or modifications not expressly ap proved by the grantee of th is device could void the user's authority[...]

Intel ® Server Board S5000VSA User’s Guide 35 K orean Compliance (RRL) English translation of the notice above: 1. T ype of Equipment (Model Name): On License and Product 2. Certification No.: On RRL certificat e. Obtain certificate from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Ref[...]

36 Intel ® Server Board S5000VSA User’ s Guide Restriction of Hazar dous Substances (RoHS) Compliance Intel has a system in place to restrict the us e of banned substances in accordance with the European Directive 2002/95/EC. Compliance is based on declaration that materials banned in the RoHS Directiv e are either (1) below all ap plicable subs[...]

Appendix C: T roub leshooting This chapter helps you identify and solve problems that mi ght occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the baseboard management controller (BMC), an d the hot-swap controller (HSC). See “Additional Infor[...]

38 Intel ® Server Board S5000VSA User’ s Guide Fir st Steps Checklist • Is AC power available at the wal l outlet? • Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source. • Are all cables correctly connected a nd secured? • Are the processors fully seated in their sockets on the server [...]

Intel ® Server Board S5000VSA User’s Guide 39 3. Make sure your vid eo d isplay monitor and ke yboard are correctly conn ected to the system. T urn on the video mo nitor . Set its brightness and contrast controls to at least two thirds of their maximum rang es (s ee the document ation supplied with your video display monitor). 4. If the operatin[...]

40 Intel ® Server Board S5000VSA User’ s Guide T ry the solutions below in the order given. If you cannot correct the problem, conta ct your service representative or authorized dealer for he lp. P ower Light Does Not Light Check the following: • Did you press the power-on button? • Is the system operating normally? If so, the power LED migh[...]

Intel ® Server Board S5000VSA User’s Guide 41 • Make sure the memory DIMMs have been populated accordin g to the system requirements. • Remove the memory DIMMs and re-seat them. • Make sure the processor(s) comply with the system requirements. • Make sure the processor(s) have been populated according to the system requirements. • Remo[...]

42 Intel ® Server Board S5000VSA User’ s Guide • Are the fan power connectors proper ly connected to the server board? • Is the cable from the control panel board connected to the both the control panel board and to the server board? • Are the power supply cables properl y connected to the server board? • Are there any shorted wires caus[...]

Intel ® Server Board S5000VSA User’s Guide 43 Diagnostics pass b ut the connection f ails • Make sure the network ca ble is securely attached. • Make sure you specify the correct frame type in your NET .CFG file. • The controller stopped working when an add-in adapter was installed. • Make sure the cable is connected to th e port from th[...]

44 Intel ® Server Board S5000VSA User’ s Guide • Use only an authorized copy . Unau thorized copies often do not work. • If you are running the software from a CD-R OM or DVD-ROM, try a different disk. • Make sure the correct device drivers installed. If the problems persist, contact the software vendor's customer service representati[...]

Intel ® Server Board S5000VSA User’s Guide 45 • Make sure the drive is compatible. See “Additional Information and Software” for a link to the tested drives. • Make sure you have not exceeded the power budget for the server . See “Additional Information and Software” for a link to software to check your power budget. • If using SCS[...]

46 Intel ® Server Board S5000VSA User’ s Guide BIOS POST Beep Codes The table below lists the POST error beep code s. Prior to syst em video initialization, the BIOS uses these beep codes to inform users of error conditio ns. Please note that not all error conditions are suppor ted by BIOS beep codes. T able 8. POST Error Beep Codes Number of Be[...]

Appendix D: Intel ® Serv er Issue Repor t Form Note: An on-line / automatic submission version of this form is available at http:// support.intel.com/support/motherboar ds/s erver/S5000SV A/. For the fastest service, please submit your form via the Internet. Date Submitted: ______ ______________ ________________________ ___________ Company Name: _[...]

48 Intel ® Server Board S5000VSA User’ s Guide DIMM Configuration DIMM A1 MB and V endor / part number: ______________ ____________________ DIMM A2 MB and V endor / part number: ______________ ____________________ DIMM A3 MB and V endor / part number: ______________ ____________________ DIMM A4 MB and V endor / part number: ______________ ______[...]

Intel ® Server Board S5000VSA User’s Guide 49 Hard Driv e Inf or mation Management Inf or mation On-Board Platform Instrumentatio n only _____________ _____________________ _ Intel ® System Management ____________________ ____________________ ______ Control P anel Info r mation S tandard Control Panel ___________ __________________ ____________[...]

50 Intel ® Server Board S5000VSA User’ s Guide Complete Prob lem Descr iption In the space below , provide a complete description of the steps used to reproduce the problem or a comp lete description of w here the problem can be found. Please also include any details on troubleshooting already done. __________ ________________ __________________[...]