Intel SGI Altix 450 инструкция обслуживания

SGI ® Altix ® 450 System User ’ s Guide Document Number 007- 48 57-002[...]

CONTRIBUTORS W ritten by Mark Schwenden Illustrated by Chrystie Danzer Production by Ma rk Schwenden Engineering contri butions by Rich Altmaier, S teve Bowen, Michael T . Brow n, Dick Brownell, David Collins, Thomas Crapisi, S teve Dean, Hartmut Gottwald, Paul W iley , Gary Meyer , Galen Flunker , Paul Kinyon, Mark Kon eazny , W illiam Kellerman, [...]

007-4857-002 iii Record of Revision V ersion Description -001 August 2006, First release -002 March 2007, Engineering updates to cover RAID 1, DVD-R/W , 2D graphics and IA2.[...]

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Contents 007-4857-002 v Contents List of Figures . . . . . . . . . . . . . . . . . . . . . . . . xi List of Tables . . . . . . . . . . . . . . . . . . . . . . . . xv About This Gu ide . . . . . . . . . . . . . . . . . . . . . . .xvii Audience . . . . . . . . . . . . . . . . . . . . . . . . . .xvii Important Information . . . . . . . . . . . . . . .[...]

vi 007-4857-002 Contents Installing a Rack . . . . . . . . . . . . . . . . . . . . . . . . 6 Preinstallation Activities . . . . . . . . . . . . . . . . . . . . 6 Site Plan Verification . . . . . . . . . . . . . . . . . . . . 6 Tools Required . . . . . . . . . . . . . . . . . . . . . . 7 Power Receptacle Verification . . . . . . . . . . . . . . . . [...]

Contents 007-4857-002 vii 2. Operation Procedures . . . . . . . . . . . . . . . . . . . . . . 47 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . 47 ESD Precaution . . . . . . . . . . . . . . . . . . . . . . . 47 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . 48 System Controller Network . . . . . . . . . . . . . . . . [...]

viii 007-4857-002 Contents System Components . . . . . . . . . . . . . . . . . . . . . . . 76 Bay (Unit) Numbering . . . . . . . . . . . . . . . . . . . . . 77 Rack Numbering . . . . . . . . . . . . . . . . . . . . . . . 77 Optional System Components . . . . . . . . . . . . . . . . . . . 78 4. System Control . . . . . . . . . . . . . . . . . . . . [...]

Contents 007-4857-002 ix Altix 42U and 20U Rack Features . . . . . . . . . . . . . . . . . . . 102 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . 1 04 6. Maintenance and Upgrade Procedures . . . . . . . . . . . . . . . . . 107 Maintenance Precautions and Procedures . . . . . . . . . . . . . . . . . 107 Preparing the System for[...]

x 007-4857-002 Contents Physical Specifications . . . . . . . . . . . . . . . . . . . . . 154 Environmental Specifications . . . . . . . . . . . . . . . . . . . 156 Power Specifications . . . . . . . . . . . . . . . . . . . . . . 157 I/O Port Specifications . . . . . . . . . . . . . . . . . . . . . 158 Ethernet Port . . . . . . . . . . . . . . . . [...]

List of Figures 007-4857-002 xi List of Figur es Figure 1-1 30-amp Single-phase Power Receptacle for North American Sites . . . 9 Figure 1-2 32-amp Single-phase Power Plug for Internatio nal Si tes . . . . . 11 Figure 1-3 Dimensions of Tall Rack Shipping Crate . . . . . . . . . 13 Figure 1-4 Dimensions of Short Rack Shipping Crate . . . . . . . . .[...]

xii 007-4857-002 List of Figures Figure 2-4 2D Graphics Card Location in IA2 Blade . . . . . . . . . 59 Figure 3-1 SGI Altix 450 System (Short Rack) . . . . . . . . . . . 68 Figure 3-2 SGI Altix 450 Server System (Tall Rack) . . . . . . . . . 69 Figure 3-3 Blade, IRU and Rack Components . . . . . . . . . . . 70 Figure 3-4 Functional Block Diagram o[...]

List of Figures 007-4857-002 xiii Figure 6- 23 Seating the Card in the Slot . . . . . . . . . . . . . 135 Figure 6- 24 Removing the Card Access Pa nel From the IA Blade . . . . . . 136 Figure 6- 25 Replacing the IA Blade PCI Access Door . . . . . . . . . 137 Figure 6- 26 Location of Disk Drive Bays . . . . . . . . . . . . . 138 Figure 6- 27 Removin[...]

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List of Tables 007-4857-002 xv List of T ables Ta b l e 1 - 1 Installation Tools . . . . . . . . . . . . . . . . 7 Ta b l e 1 - 2 IRU Space Requirements. . . . . . . . . . . . . . 24 Ta b l e 5 - 1 Tall Altix Rack Technical Specifications . . . . . . . . . 104 Ta b l e 5 - 2 Short Altix Rack Technical Specifications . . . . . . . . . 1 04 Ta b l e [...]

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007-4857-002 xvii About This Guide This guide provides an overview of the installation, architecture, general op erati on and descriptions of the major co mp onents that compose the SGI ® Altix ® 450 family of systems. It also provides the standard procedures for powering on and po wering off the system, basic troubleshooting and main tenance inf[...]

xviii 007-4857-002 About This Guide • Using the ESI/ops panel (operating panel) on optional mass storage bricks. See the user ’ s guide for your optional SGI mass storage enclosure. Chapter Descriptions The following topics are covered in this guide: • Chapter 1, “System Installation” guides an in stall er through the steps of unpacking a[...]

Related Publications 007-4857-002 xix Related Publications The following SGI documents are releva nt to the Altix 450 series system: • SGI L1 and L2 Controller Softwar e User ’ s Guide (P/N 007-3938-00 x ) This guide describes how to use the L1 and L2 cont roller commands at y our system console to monitor and manage your SGI system. • SGI In[...]

xx 007-4857-002 About This Guide References in the documentation to these pages include the name of the command and the section number in which the command is found. For additional information abo ut disp laying man pages using the man command, see man(1) . In addition, the apropos command locates man pages based on keywo rds. For examp le, to disp[...]

Conventions 007-4857-002 xxi Conventions The following conventions are used throughou t this document: Product Support SGI provides a comprehensive product su pport a nd m aintenance program for its product s, as follows: • If you are in North Amer ica, contact the T echnical Assistance Center at +1 800 800 4SGI or contact your authorized service[...]

xxii 007-4857-002 About This Guide Reader Comments If you have comments about the technical accuracy , content, or organization of this document, contact SGI. Be sure to incl ude the title and docum ent number of the manual with your comment s. (Online, the do cument number is lo cated in the front matter of the manual. In printed manuals, th e doc[...]

007-4857-002 1 Chapter 1 1. System Inst allation This chapter describes how to unpack and in stall your Altix 450 sy stem. Specifically , the following topi cs are covered: • “System Installation Overview” on page 2 • “Safety Precautions” on page 3 • “Installing a Rack” on page 6 • “Unpacking and Inspecting Modul es” on pag [...]

2 007-4857-002 1: System Installation System Inst allation Overview In this chapter , different installation instruct ions are provided for different types of system installations. Follow the i nstructions for your type of i nstallation, as follows: Note: It is assumed that you will be connecting a system console to your system in each installation[...]

Safety Precautions 007-4857-002 3 • If you have ordered either a single- or dual-IR U system that you intend to install on a table top, follow the instructions in these sections: – “Safety Precautions” on page 3 – “Unpacking and Inspecting Modul es” on page 22 – “Installing the IRUs in a Rack” on page 24 – “Cabling the Syste[...]

4 007-4857-002 1: System Installation Hazard S t atement s During the installation of your Al tix 450 system, be alert for hazard advi sory statements with icons, which signify th e following: • Caution indicates a potentially hazar dous situation that, if not a voided, can result in minor or moderate injury . A caution statement also al erts you[...]

Safety Precautions 007-4857-002 5 Safety Measures Observe the following safety measur es when you install the system: • Use caution when you remove the system from the shipping crate. Failure to handle the system carefully can result in personal injury or property damage. Caution: Ensure that the shipping crate is positio ned close to its destina[...]

6 007-4857-002 1: System Installation Inst alling a Rack This section describes how to install a rack that already has your system IRUs rackmounted and cabled together . The following information is provided: • “Preinstallation Activities” on page 6 • “Unloading and Mov ing System Equipment ” on page 12 • “Removing a Short Rack from[...]

Installing a Rack 007-4857-002 7 T ools Required T abl e 1-1 list s the tools that you need to complete the installati on. Ta b l e 1 - 1 Installation T ools T ool Part Number Purpose 13-mm wrench 7260744 Adjust the leveling pads. 13-mm socket (3/8-in. drive) 7260726 Remove br acket bolts from tall rack shipping crate. 19-mm socket (3/8-in. drive) [...]

8 007-4857-002 1: System Installation Power Recept acle V erification Ensure that a qualified technici an installs the correct power r eceptacle s. Y our Altix 450 system uses one or two single-phase power receptacles. For North Amer ican sites, the single-phase receptacle is a 30-amp, 200- to 240-volt receptacle that has tw o phase sockets and one[...]

Installing a Rack 007-4857-002 9 Figure 1-1 30-amp Single-phase Power Receptac le for North American Site s Ground so cket Sock et X Receptacle Sock et Y P ow er cord connector P ole Y P ole X Ground pole[...]

10 007-4857-002 1: System Installation For international sites, follow these steps to ensu re that a single-phase power receptacle is properly wired: 1. Set the voltmeter to a high AC voltage range. 2. Check the voltage between socket 1 and sock et 2 (see Figure 1-2). The meter should read between 200 and 240 V AC. 3. Check the voltage between sock[...]

Installing a Rack 007-4857-002 11 Figure 1-2 32-amp Single-phase Power Pl ug for Intern ational Sites P ow er cord connector Sock et 1 (line) Ground sock et Sock et 2 (neutral) Receptacle Pin 2 (neutral) Ground pin Pin 1 (line)[...]

12 007-4857-002 1: System Installation Unloading and Moving System Equipment Y our Altix 450 system arrives at the site in a pallet-mo unted cardboard shipping crate. For a short rack system, the documentation carton and the accessories carton are packed with the system. The documentation carton co ntains the system manuals as we ll as warranty and[...]

Installing a Rack 007-4857-002 13 If your site does no t have a lo ading dock, arrange for a forklift to unload the system from the transportation vehicle. Ensure that two or three pe ople are available to help unload the equi pment. Move all crates sl owly and carefully . Figure 1-3 shows the lift openings and dimensio ns of a tall rack shippi ng [...]

14 007-4857-002 1: System Installation Figure 1-4 shows the lift openings and dimensio ns of a short rack shipping crate. This figure also shows where to position the pallet jack. Figure 1-4 Dimensions of Short Rack Shipping Crate Inspecting the Shipping Crate After the system is u nloaded from the t ruc k, follow these steps before you unpack it: [...]

Installing a Rack 007-4857-002 15 T ransporting the Shipping Crate Use a pallet jack with forks that are 48 in. (122 cm) long or longer to transp ort the shipping crat e to the designated location. See Figure 1-3 an d Figure 1-4 for the crate dimensions and lo cation to position the pallet j ack. If the crate does not fit through all access doors, [...]

16 007-4857-002 1: System Installation Removing a Short Rack from the Shipping Crate W arning: Be car eful when you unpack and move the short rack system. Use a pallet jack to move the rack to the unpack ing site. Ensur e that the rack r emains on a level surface and that the rack weight remains ev enly distributed across the four cas ters. If you [...]

Installing a Rack 007-4857-002 17 Figure 1-5 Removing a Short Rack from the Shipping C rate Foam cushion Cardboard cov er 1 3 4a 4b 4c 5 2 Ramp Rear mounting brack et F ront mounting brack et 6[...]

18 007-4857-002 1: System Installation Unp acking and Inst alling the T all Rack W arning: In its maximum configurat ion , a (42U) ta ll rack system we ighs approximately 1,450 lb (658 kg). Use caution when you unpack and move this rack. A pallet jack is needed to move the rack prior to unpa cking. Ensure that the rack r emains on a level surface a[...]

Installing a Rack 007-4857-002 19 Figure 1-6 Removing a T all Rack from the Shipping Crate COMPACT 1 2 4 Bungee cushion COMPACT COMPACT COMPACT COMPACT 3 5 COMPACT 6 Foam plug COMPACT COMPACT COMPACT COMPACT 7[...]

20 007-4857-002 1: System Installation Figure 1-7 Reattaching th e T all Rack Doors COMPACT COMPACT COMPACT COMPACT[...]

Installing a Rack 007-4857-002 21 Positioning and Leveling Racks Caution: T o avoid ESD damage to the electronic com ponents, be sure to position the racks befo re you remove the ESD bags that cover the rack ass emblies. T o po si tion and level your system racks, follow these steps: 1. Grasp the rear of each rack and roll the rack to its designate[...]

22 007-4857-002 1: System Installation Figure 1-9 Seismic T ie-down Attachment Points Unp acking and Inspecting Modules This section describes how to unpack and in spect individual IRUs. Follow t hese instruction s if you plan to install individual mo dul es in a rack or on a table top. Before unpacking your IRUs, i nsp ect the packaging container [...]

Unpacking and Inspecting Modules 007-4857-002 23 Firmly connect the base module of the IR U to the fan module using these steps: 1. Align the rear connectors of the fan modul e with the rear of the IRU base module and carefully slide it in until it fu lly jo ins together . 2. Align the right side joining plate screw hol es with the eight holes in t[...]

24 007-4857-002 1: System Installation Inst alling the IRUs in a Rack This section des cri bes how to install th e IRUs th at compose an Al tix 450 system in a rack. This section als o describes h ow to remov e the IRUs from a rack. Y ou can use the instructions to rackmount one or more IRUs in a 20U (short) or 42U (tall) Altix rack. Caution: Alway[...]

Installing th e IRUs in a Ra ck 007-4857-002 25 Determining Where to Att ach Rails in a Rack The base IRU, and any additional IRUs, each require five units (5U) of vertical space within the rack (one unit is equivalen t to 1.75 inches [44.5 mm]). T o determine where you shou ld install the unit’ s shelf rails in the rack, you must count mountin g[...]

26 007-4857-002 1: System Installation Rackmounting IRUs with Shelf Rails This section describes how to rackmount an IR U usin g shelf rails. The shelf rails, which are shipped with the module, supp ort the module within the rack. T o attach the shelf rails to the rack, follow these steps: 1. Locate the slot location in the rack in which you will i[...]

Installing th e IRUs in a Ra ck 007-4857-002 27 Note: Even with the blades, power supplie s and fan module disconnected, the IRU’ s base unit is heavy . Always use two people when installin g it into a rack. 7. W orking from the front of th e rack, set the rear edge of the IRU module on the shelf rails. Then slide the module into the rack until t[...]

28 007-4857-002 1: System Installation Removing a Rackmounted IRU Module T o remove an IRU that is already mo unted in a rack, follow these steps: 1. Power off the module. For instru ctions on how to power off the module, see “Powering the System On and O ff” on page 38. 2. Disconnect all of the cables at the front of the module. 3. Removing th[...]

NUMAlink Cabling the System I R Us 007-4857-002 29 NUMAlink Cabling the System IRUs Some configurations of an Altix 45 0 system will consist of eit her two or more IRUs. This section describes how to cable tog ether these multiple units. If yo ur system was shipped with all the cables pre-installed, go on to the next section. Note: If your system i[...]

30 007-4857-002 1: System Installation Figure 1- 14 NUMAlink Cabling an IRU to an Additional IRU T o conn ect two Al tix 450 compute modules to each other with NUMAli nk cables, follow these steps: 1. Power off both compute modules (see “Power ing the Sy stem On and O ff” on page 38). 2. Connect the NUMAlink cables to the NU MAli nk conn ectors[...]

Cabling the Syste m IRUs to a Power Source 007-4857-002 31 The console output should indicate that th e processors and memo ry on both IRU modules have been discovered. If the secondary IRU m odule has not been dis covered, use the reset L1 command to perform a reset of the system. Note: Use the network L1 command to set the network mode. (See the [...]

32 007-4857-002 1: System Installation Figure 1- 15 Power-Supply Connectors on the IRU Module Figure 1-16 shows the connecting of a dual-IRU system located on either a ta bletop or des ktop, to a power source. inside TM[...]

Cabling the Syste m IRUs to a Power Source 007-4857-002 33 Figure 1- 16 Connecting an Unracked IRU System to a Power Source Power distribution unit (PDU) P ower s ource COMPACT in s ide T M COMPACT i n s i d e T M[...]

34 007-4857-002 1: System Installation Connecting System Modules to a Rack Power Source If your Altix 450 system is shipped fro m SGI in a rack, there will be at least one power distribu tion unit (PDU) installed in the rack. Note that each single-phase PDU can su pport a maximum of two Altix 450 IRUs. Plug both power co rds from each IRU into the [...]

Cabling the Syste m IRUs to a Power Source 007-4857-002 35 Figure 1-18 shows an example of the optio nal th ree-phase PDU available in tall racks only . Figure 1- 18 Optional Three-Phas e PDU Example Power distributio n unit (PDU )[...]

36 007-4857-002 1: System Installation Connecting the System Console This section explains how to a ttach and establish a connection be tween a system console and an Altix 450 system. Th e system consol e enables you to perform the fol low ing activities: • Start a Linux console session to set up netw orking and other configuration parameters. ?[...]

Connecting the System Console 007-4857-002 37 Figure 1- 19 Location of the L1 Console Port Console por t Reset button E thernet por t inside TM L1 controller panel[...]

38 007-4857-002 1: System Installation Operating Y our System This section describes how to operate your Alti x 450 system , as fol lows: • “Powering the System On and Off” on page 38 • “L1 Front Panel Controls” on page 44 • “Operating the L1 Controller” on page 45 Powering the System On and Off This section describes how to power[...]

Operating Your System 007-4857-002 39 Powering On With Optional Syst em Console and L1/L2 Controller T o po wer on and boot your system using the system console, fo llo w these steps: 1. If not yet done so, connect a system cons ole to the server system as described in “Connecting the System Console” on page 36. 2. If the monitors and other per[...]

40 007-4857-002 1: System Installation 4. V erify that all of the L1 controllers di sp lay “L1 running.” If any L1 controllers are not running, contact your SGI system su ppo rt engi neer (SSE). 5. At the system console, access the L2 c ontroller by entering th e following command: $> /stand/sysco/bin/12term 6. From the L2 prompt, di sp lay [...]

Operating Your System 007-4857-002 41 Powering On Manually or W ith L1 Console If your system does not have a a local system console, you can manual ly power on and off the server by using the power b utton(s). T o po wer on yo ur system or an individual IRU manually , follow these steps: 1. If the monitors and other peripherals are equi pped wi th[...]

42 007-4857-002 1: System Installation Powering Off at the System Console T o pow er off your system using the system console, fol low these steps: Caution: If you power off the system before you halt the operating system, you can lose data. 1. Shut down the operating system by enteri ng the following command: # init 0 2. T o access the L2 prompt, [...]

Operating Your System 007-4857-002 43 Powering Off Manually T o po wer off your system manual ly , follow these steps: Caution: If you power off the system before you halt the operating system, you can lose data. 1. Shut down the operating system by enteri ng the following command: # init 0 2. Press the power buttons or powe r switches on each of t[...]

44 007-4857-002 1: System Installation L1 Front Panel Controls The L1 front panel of the Altix 450 IRU provides the following con tro l featu res, as shown in Figure 1-22: • S tatus LEDs. The front panel has the follo wing LEDs: • Power button LED. This LED il lum inates gr een when the internal components are on. • Service-required LED. This[...]

Operating Your System 007-4857-002 45 Note: If your system includ es an optional storage module, see the user ’ s guide that comes with the product for operating instructions. Operating the L1 Controller The L1 controller operates in one of the two following mod es: • L1 mode . The L1 prompt ( 001c01-L1> ) is visible and all input is directe[...]

46 007-4857-002 1: System Installation escaping to L1 system controller 001c01-L1> l1 L1 command processor engaged, <CTRL- D> for console mode. 001c01-L1>[...]

007-4857-002 47 Chapter 2 2. Operation Procedures This chapter explains how to operate your new system in the following sections: • “Precautions” on page 47 • “System Cont roller Net work” on page 49 • “Powering the System On and Off” on page 51 • “Using Embedded Support Partner (ESP)” on page 56 • “Monitoring Y our Serv[...]

48 007-4857-002 2: Operation Procedures Safety Precautions W arning: Before operating or servicing any part of this product, r ead the “Safety Information” on page 165. Danger: Keep fingers and conductive tools away from high-voltage areas. Failur e to follow these precautions will result in serious injury or death. The high-voltage areas of th[...]

System Controller Network 007-4857-002 49 System Controller Network All Altix 450 en closures contain an em bedded microprocessor board and display assembly k nown as the system controller . Th is microprocessor runs an embedded version of the Linux operati ng system. The system contro ller runs off standby power and is running as long as the enclo[...]

50 007-4857-002 2: Operation Procedures Console Connections A console is defined as a connect ion to the system that provides access to the system controller network. A console can be a personal computer (E thernet connection) or a dumb terminal (serial connection). The Altix 450 series supports multiple types of con sole connections: • An ethern[...]

Communicating with th e Sys t em Controller 007-4857-002 51 Communicating with the System Controller Once a connection to the console is established, the user will be presente d with either an L2 prompt (ethernet connect ion), known as L2 m ode , or and L1 prompt (serial connection), known as L1 mode. From either of these prompts variou s system co[...]

52 007-4857-002 2: Operation Procedures Prep aring to Power On T o prepare to power on y our system, follow these steps: 1. Check to ensure that the ca bling between the rack’ s power distributi on uni t (PDU) and the wall power-plug receptacle is secure. 2. For each individual IRU that yo u want to power on, make sure that the power cables are p[...]

Powering the Sys tem On and Off 007-4857-002 53 Figure 2-2 Single-Phase Rack PDU Ci rcuit Breaker Switches Power distribution unit (PDU) Power source On/off switche s[...]

54 007-4857-002 2: Operation Procedures Powering On and Off at the Console The power -on and of f pro cedure at a console vari es with your server setup , as follows: • If you have a console connected to a server with a serial interface, you can toggle between L1 and console mode. This enables you to power on your server with L1 commands and view[...]

Powering the Sys tem On and Off 007-4857-002 55 oo1c01-L1> * power down (* indicates all) From the L1 prompt, disp lay the system configuration information by enterin g the following command: 001c01-L1> config :0 001c01 L0C :2 002r01 L1H :4 002r05 L3H 001c01-L1> In L1 mode, you can ob tain only limited info rmation about the system config [...]

56 007-4857-002 2: Operation Procedures Powering-On and Off Fr om the L2 Commands issued at the L2 prom pt are typically sent to all NU MAlink connected IRU enclosures in the system. T o pow er on a system: system-101-L2> power up T o pow er off a system: system-101-L2> power down Using Embedded Supp ort Partner (ESP) Embedded Support Partner[...]

Monitoring Your Server 007-4857-002 57 Monitoring Y our Server Y ou can mon ito r your Altix 450 server from the follow ing sources: • On the L1 controller ’ s display at the front of the IRU as shown in Figure 2-3, you can monitor system operational status. For example, you can monitor error messages that warn of power or temperature values th[...]

58 007-4857-002 2: Operation Procedures 2D Graphics Video Interface If your system was ordered in January 2007 or later , it may come equipped with an optional 2D graphics board interface (s upported with SLES 10 or later syst em software). This low-profile PCI interface card is installed in the base I/O blade in the Altix system (s ee Figure 2-4 o[...]

Installing Optional Components 007-4857-002 59 Figure 2-4 2D Graphics Card Location in IA2 (base I/O) Blade Inst alling Optional Component s Besides adding a system console, you can add or replace the follo wing hardware items on your Altix 450 series server: • Peripheral component interface (PCI) car ds into your system I/O blades. • Disk driv[...]

60 007-4857-002 2: Operation Procedures W arning: Y ou can add or replace only the items liste d in this section. For your safety and for the protection of your server system, contac t your SGI system suppo rt engineer (SSE) to install any hardware items no t listed in this section. W arning: Before installing, operating, or servicin g any part of [...]

Installing Optional Components 007-4857-002 61 Adding or Removing Disk Drives The IA/IA2 blade (base I/O blade) within the IRU supports the system boot function s and contains one or two low-profile disk drives. See “Installin g or Replacing a Disk Drive in the IA Blade” on page 138 for detailed instructions on installin g or removing disk driv[...]

Select a device: [1-1 or 0 to quit] 1 1. Identify firmware, BIOS, and/or FCode 2. Download firmware (update the F LASH) 4. Download/erase BIOS and/or FCod e (update the FLASH) 8. Scan for devices 10. Change IOC settings (interrupt coalescing) 13. Change SAS IO Unit settings 16. Display attached devices 18. Change WWID 20. Diagnostics 21. RAID actio[...]

Installing Optional Components 007-4857-002 63 1. Identify firmware, BIOS, and/or FCode 2. Download firmware (update the F LASH) 4. Download/erase BIOS and/or FCod e (update the FLASH) 8. Scan for devices 10. Change IOC settings (interrupt coalescing) 13. Change SAS IO Unit settings 16. Display attached devices 18. Change WWID 20. Diagnostics 21. R[...]

64 007-4857-002 2: Operation Procedures B___T___ L Type Vendor Product Rev Disk Bloc ks Disk MB 1. 0 0 0 Disk SGI ST3146854SS X422 2867494 88 140014 2. 0 1 0 Disk SGI ST3146854SS X422 2867494 88 140014 To create a volume, select two or mo re of the available targets Select a target: [1-2 or RETURN to quit] 1 Select a target: [1-2 or RETURN to quit][...]

Installing Optional Components 007-4857-002 65 fs0:> reset . . . EFI Boot Manager ver 1.10 [14.62] Partition 0: Enabled Disabled CBlades 2 Nodes 3 0 RBlades 0 CPUs 4 0 IOBlades 1 Mem(G B) 6 0 Please select a boot option EFI Shell >>> netboot Boot option maintenance menu Loading: netboot Running LoadFile() CLIENT MAC ADDR: 08 00 69 14 E[...]

66 007-4857-002 2: Operation Procedures 1 volume is active, 2 physical disks are active Volume 0 is Bus 0 Target 0, Type IM (Integrated Mirroring) Volume State: optimal, enabled Volume Settings: write caching di sabled, auto configure Volume draws from Hot Spare Pools: 0 Volume Size 139898 MB, Stripe Size 0 KB, 2 Members Primary is PhysDisk 1 (Bus [...]

007-4857-002 67 Chapter 3 3. System Overview This chapter provides an overview of the physical and architectural aspects of your SGI Altix 450 system. The major components of th e Altix 450 series systems are described and illustrated. The Altix 450 series is a family of multiproce ssor distributed shared memory (DSM) computer systems that initiall[...]

68 007-4857-002 3: System Overview Figure 3-1 SGI Altix 450 System (Short Rack) System Models The basic enclosure within the Altix 450 system is the 5U high (8.68 inch or 22 cm) “individ ual rack unit” (IRU). The IRU encl osure houses a maximum of four single-wide blades and one double-wide blade. Each IRU come s with two built-in high-speed ro[...]

System Models 007-4857-002 69 Figure 3-2 SGI Altix 450 Server System (T all Rack) Y o u can also add addi tio nal PCI expansion blades or RAID and non-RAID disk storage to your server system. Figure 3-3 shows an individu al blade, IRU and Rack.[...]

70 007-4857-002 3: System Overview Figure 3-3 Blade, IRU and Rack Components System Architecture The Altix 450 compu ter system is based on a dist ributed shared memory (DSM) architecture. The system uses a global-address-space, cache-coherent multipro cessor that scales up to 76 Intel 64-bit processor cores in a single rack. Because it is modular,[...]

System Architect ure 007-4857-002 71 interface. The SHub ASIC memory interface enables any processor in the system to access the memory of al l proce ssors in the syst em. Another component of the NUMAlink 4 archi tecture is the router ASIC. The router ASIC is a custom designed 8-port crossbar ASIC. Usin g the router ASIC s with a highly specialize[...]

72 007-4857-002 3: System Overview System Features The main features of the Altix 450 series server systems are intro duced in the followin g sections: • “Modularity and Scalability” on page 72 • “Distribu t ed Shared Memory (DSM)” on pag e 72 • “Distri buted Shar ed I/O” on page 73 • “Reliability , A vailability , and Service[...]

System Feat ures 007-4857-002 73 Memory latency is the amount of time requ ired for a processor to retrieve data fro m memory . Memory latency is lowest when a processor accesses local memory . Distributed Shared I/O Like DSM, I/O devices are dist ributed among the blad e nodes within the IRUs (each base I/O blade node has two NUMAlink por ts) and [...]

74 007-4857-002 3: System Overview Non-uniform Memory Access (NUMA) In DSM systems, memory is phys ically located at various distan c es from the processors. As a result, memory access times (latenci es) are different or “non-uniform .” For example, it takes less time for a processor blade to reference its locally installed memory than to refer[...]

System Feat ures 007-4857-002 75 • Power -on and boot: – Automatic testing occurs after you power on the system. (These power-on self-tests or POST s are also referred to as power-on diagnostics or PODs). – Processors and memory are au tomatically de-allocated when a self-test failure occurs. – Boot times are minimized. • Further RAS feat[...]

76 007-4857-002 3: System Overview System Component s The Altix 450 series system featur es the following major components: • 20U rack. The “short” rack is a custom rack used w ith the Altix 450 system. It holds up to 4 IRUs or a combination of IRUs and option modules (such as mass storage). • 42U rack. The “tall” rack is a custom rack [...]

System Components 007-4857-002 77 Figure 3-5 Altix 450 IRU System Components Example Bay (Unit) Numbering Bays in the racks are numbered using standard units . A standard unit (SU) or unit (U) is equal to 1.75 inches (4.445 cm). Because IRUs occupy multi ple standard units, IRU location s within a rack are identified by the bottom unit (U ) in whic[...]

78 007-4857-002 3: System Overview Optional System Component s A vaila bil ity of opti onal components for the SGI 450 sy stems may vary based on new prod uct introductions or end-of-life compo nents. Some opti ons are list ed in this manual, others may be introduced after this document goes to produ ction status. Check with your SGI sales or suppo[...]

007-4857-002 79 Chapter 4 4. System Control This chapter describes the interaction and func tions of system contro llers in the fol lowing sections: • “Levels of System Control” on page 80 • “System Controller Interaction” on pag e 81 • “L1 Contro ller” on pa ge 81 • “Console Hardware Requirements” on pag e 84 • “Operati[...]

80 007-4857-002 4: System Control Figure 4-1 SGI Altix 450 System Control Network (Example) Levels of System Control The system control network config uration of your se rver will depend on th e size of the system and control options selected. T ypically , an Ethernet connection to the system controller network is used. This Ethernet connection is [...]

System Controller Interaction 007-4857-002 81 The system controller is designed into all IRUs. An Ethernet connectio n directly from the IRU to a local private or public Ethernet allows the system to be administered direct ly from a local or remote console. Note that there is no interconn ected system controller function in the optional storage mod[...]

82 007-4857-002 4: System Control L1 Controller Functions The following list summarizes the con trol and monitoring fu nctions that the L1 controller performs: • Controls voltage m argining within the IRUs • Controls and monitors IRU fan speed s • Reads system identification (ID) PROMs • Monitors voltage levels and reports failures • Moni[...]

Ethernet Swit ch 007-4857-002 83 The front panel d isplay contains the fol lowing items: • 2 x 12 character liquid crystal display (LCD). The display id entifies the IRU, shows system status, warns of required service, and identifies a failed com ponent. • Power (On/Off) button (insert paper clip to actuate) and power on LED. • Service requir[...]

84 007-4857-002 4: System Control Console Hardware Requirement s The console type and how these conso le types are connected to the Altix 450 servers is determined by what console option is chosen. If you have an Altix 450 server with a dumb ter minal, you can connect the terminal via a serial cable to the (DB-9) console port connector on the syste[...]

Operating th e L1 007-4857-002 85 application that is always running o n the system controller . When the enclosure is connected to a LAN via the L2 host connector , th e system controller spawns an application that provides L2 functionality . The L1 operates in one of thes e two modes, which are discusse d in the sections that follow: L1 Mode The [...]

86 007-4857-002 4: System Control • “V iewing Inform ation, W arning s, and Error Messages” on page 94 Viewing System Configuration (from an IRU’ s Perspective) An L1 has limited knowledge of the system topology , depend ing on the system’ s confi guratio n. T yp ically , an L1 has information only about L1s that are directly NUMAlink con[...]

Operating th e L1 007-4857-002 87 Commands can be targete d to other L1s by preceding the command with a rack and slot: 001c01-L1> 1.11 version The command above issues a version command to the IRU in rack 00 1, U position 1 1. Some commands can be targeted to a specific blade within an IRU. Precede the command with the blade designator: 001c01-[...]

88 007-4857-002 4: System Control L1 Console Selection If the system contains more than one IRU and a se rial connection is utili zed for the console, the serial cable must be connected to the IRU that is located in the lowest rack and slot posi tion. The select command shows the current console mode settings: 001c01-L1> select console input: 00[...]

L2 Operation 007-4857-002 89 001c01-L1> entering console mode 001c01 console , <CTRL-T> to escape to L1 no response from 001c01 junk bus con sole UART:UART_TIMEOUT When this time-out con dition occurs, eith er the IR U is h ung or the subchannel is incorrect. An IRU is identified by its rack, type, and slot (0 01c01 ). Viewing Information,[...]

90 007-4857-002 4: System Control T o see if th e L2 is running (it will be if the LAN cable is plugged in and t he cable is connected to an active LAN). At the L1 prompt type: 001c01-L1> l2 L2 Controller is running. 001c01-L1> If the L2 is not running type: 001c01-L1> ! init 4 This switches the system control ler to run level 4 and forces[...]

L2 Operation 007-4857-002 91 Once the L2 is running, you can telnet to the L2, or use an optional SGIconsole. After the connection to th e L2 controller is es tablished, the following prompt appears, indicating that the L2 is ready to accept commands: olympic-101-L2> Common operations are discussed in the subsections that follow . Viewing System[...]

92 007-4857-002 4: System Control b is the enclosure type. ss is the slot locatio n of the enclosure. p is the partition of the enclosure (not pr esent if the system is not partitioned). In the example shown above, 001c01 is an IRU in rack 00 1 and sl ot po sition 01. Setting Command T argeting If a command is not understood by the L2 system contro[...]

L2 Operation 007-4857-002 93 T o target individual blades in an IRU use the following syntax: olympic-101-L2> 1.11 b1 power down Executing the above command will power do wn the bl ade in blade slot 1 of the IRU in rack 001 U position 1 1. Default Destination When the L2 starts, th e default destin ation is set to all racks and all slots. Y o u [...]

94 007-4857-002 4: System Control L2> r 2-4,7 <L1 command> This is a one-time destination. Command Interpr etation Some L2 commands are the same as the L1 comma nds. In many cases, this is intentional because the L2 provides sequencing that is neces sary for a command to function correctly . When L1 and L2 commands are si milar, you can en[...]

L2 Operation 007-4857-002 95 T o power on or power off a specific IRU, specify a current destination: L2> r 2 s 5 power up L2> T o po wer on or power off all IRUs in a partition, enter the following: L2> partition < partition number > < po wer up or power down > T o reset th e system, enter th e followin g: L2> reset L2> [...]

96 007-4857-002 4: System Control Ctrl+T escaping to L2 system controller L2> l2 L2 command processor engaged, <CTRL_ D> for console mode. L2> Console Selection When in console mode, the L2 comm unicates with the IRU set with the select command to be the system console or global master . All input from th e con sole is directed to that [...]

L2 Operation 007-4857-002 97 • Subchannel 3C specifies Blade 3, CPU C. • Subchannel console0 Blade 0 console subchannel. • Subchannel console1 Blade 1 console subchannel. The select comm and output: “ console input: 001c01 console0 ” shows that the L2 will send console input to IRU 001c01 blade 0 and the con sole subchannel will be used. [...]

98 007-4857-002 4: System Control Generally , the L2 will track the correct IRU rack, slot, blade, and subchan n el for system console input and no u ser set tin g sh ould be requir ed . If the default value was manually overridden, it can be reset by entering the following command: 001c01-L1> select reset L1 Mode From L2 In L1 mode, the prompt [...]

Upgrading L1 Firmware 007-4857-002 99 Upgrading L1 Firmware The L1 firmware is currently distributed as part of the snxsc_firmware package. T o determine which version of the package is instal led on your system console, enter the following command: $> rpm -q snxsc_firmware If the package is installed, the full package name (including the revisi[...]

100 007-4857-002 4: System Control Y ou can update indi vidu al IRUs by replacin g all with a rack and slot number: $> /usr/cpu/firmware/sysco/flashsc --12 10.1 .1.1 /usr/cpu/firmware/sysco/l1.bin 1.16 This updates only the IRU in rack 1, slot 16.[...]

007-4857-002 101 Chapter 5 5. Rack Information This chapter describes the physical characteristics of the tall (42U) and short (20 U) Altix racks in the following sections: • “Overview” on page 101 • “Altix 42U and 20U Rack Features” on page 102 • “T echnical Specifications” on page 104 Overview At the time this document was pub l[...]

102 007-4857-002 5: Rack Information Altix 42U and 20U Rack Features The Altix racks (shown in Figure 5-1 and Fi gure 5-2) have the fol low ing features and components: • Front and r ear door . The front door is open e d by grasp ing the wide end of the triangle-shaped door piece and pul ling outward. Note that the tall rack uses a key lock for s[...]

Altix 42U and 20U Rack Features 007-4857-002 103 Figure 5-1 T all (42U) Altix Ra ck an d Front Lock[...]

104 007-4857-002 5: Rack Information Figure 5-2 Short (20U) Altix Rack (Rear V iew) T echnical Specifications T able 5-1 lists the technical specificat ions of the Altix 450 tall rack. T able 5-2 lists the technical specificat ions of the Altix 450 short rack. Ta b l e 5 - 1 T all Altix Rack T echnical Specific ations Characteristic Specification H[...]

Technical Specifi ca tions 007-4857-002 105 Depth 40.9 in. (103.9 cm) W eight (full) 750 lb (340 kg) Ta b l e 5 - 2 Short Altix Rack T echni cal Specific ations (continued) Characteristic Specification[...]

[...]

007-4857-002 107 Chapter 6 6. Maintenance and Upgrade Procedures This chapter provides information about in stalling or removing component s from your SGI system, as follows: • “Maintenance Precautions and Procedures” on page 107 • “Installing or Removing Internal Parts” on page 109 • “Adding or Replacing PCI/PCI-X Card s” on page[...]

108 007-4857-002 6: Maintenance and Upgrade Procedures Prep aring the System for Maintenance or Upgrade T o prepare the system for main tenance, follow these steps: 1. If you are logged on to the system, log out. Follow standa rd procedures for gracefully halting the operat ing system. 2. At your system console, switch from console mode to system c[...]

Installing or Removing Internal Parts 007-4857-002 109 Inst alling or Removing Internal Part s Caution: The components inside the system are extremely sensitive to static electricity . Alwa ys wear a wrist strap when you work with parts inside your system. T o use the wrist strap, follow these steps: 1. Unroll the first two folds of the band. 2. W [...]

110 007-4857-002 6: Maintenance and Upgrade Procedures Replacing IRU Component s While the individual rack units (IRUs) are not considered end-user replaceable, a number of their internal components can be removed and replaced. These include: • L1 controller panel • IRU power supp l ies • IRU cooling fans (also called blowers) • IRU blades [...]

Replacing IRU Components 007-4857-002 111 Figure 6-1 Removing the L1 Controller Panel Replace the system control panel using the fol low ing steps: 1. Position the controller panel assem bly slightly above the retention screw . 2. Carefully slid it back into place, see Figure 6-2. inside TM inside TM inside TM A B C Loosen screw[...]

112 007-4857-002 6: Maintenance and Upgrade Procedures 3. Be careful not to snag the rib bon cable while replacing the panel. 4. Use the T10 torx driver to tighten the retention screw holding the panel to the IRU. 5. Restart the IRU or system as applic able. Figure 6-2 Replacing the L1 Controller Panel inside TM inside TM B C Tighten screw inside T[...]

Replacing IRU Components 007-4857-002 113 Removing or Adding IRU Power Supplies Under most circumstances a single power supply in an IRU can be replaced without shutting down the IRU or the complete system. In the case of a fully configured (loaded) IRU, this may not be possible. In a fully loaded system, power su pply failure could result in sh ut[...]

114 007-4857-002 6: Maintenance and Upgrade Procedures 4. Install the new power supply with the retention lat ch at the top o f the supply . 5. Slide the power supply into the chassis until the ret ention latch engages. 6. Reconnect the power cord to the power supply . 7. Reattach the L1 front panel us ing the in formation in “Remove and Replace [...]

Replacing IRU Components 007-4857-002 115 3. A line will be added to the L1 system contro ller ’ s log file indicati ng the fan warning. 4. If ESP is used, a warning message will be se nt to it also, (see “SGI Electronic Support” on page 149). The system controller monitors the temperature within each IRU. If the temperatur e increases due to[...]

116 007-4857-002 6: Maintenance and Upgrade Procedures Figure 6-6 Removing a Fan From the IRU 3. Slide a new blower assembly complete ly into the open slo t, see Figure 6-7. 4. T ighten the blower assembly screw to secure the new fan. Screw A C B Loosen screw[...]

Replacing IRU Components 007-4857-002 117 Figure 6-7 Replacing an IRU Fan B A Tighten screw[...]

118 007-4857-002 6: Maintenance and Upgrade Procedures Removing or Replacing a Sy ste m Blade From the IRU The blades installed in your SGI Altix 450 can generally be removed from or installed in an IRU without powering down the entire system. However, the operating system should be halted and the power to the IRU should be shut down in most cases.[...]

Replacing IRU Components 007-4857-002 119 Figure 6-8 Removing a Compute/Memory Blade From the IRU COMPACT inside T M B inside TM COMPACT inside TM A C[...]

120 007-4857-002 6: Maintenance and Upgrade Procedures Figure 6-9 Replacing a Compute/Memory Blade in the IRU COMPACT inside T M inside T M B C COMPACT A inside T M[...]

Replacing IRU Components 007-4857-002 121 Memory DIMM Group Placement and Guidelines Memory is contained on cards that are referred to as DIMMs (dua l inline memory modules). Each individual memory or compute/me mory blade can contain four , e i ght, or twelve DIMMs installed in DIMM slots located on the blade's node board. These twelve DIMM s[...]

122 007-4857-002 6: Maintenance and Upgrade Procedures Figure 6- 10 DIMM Group Locations Diagram Left bus Y DIMM 2 (DIMM location 5) Left bus Y DIMM 1 (DIMM location 4) Left bus Y DIMM 0 (DIMM location 3) Left bus X DIMM 2 (DIMM location 2) Left bus X DIMM 1 (DIMM location 1) Left bus X DIMM 0 (DIMM location 0) Right bus X DIMM 0 (DIMM location 0) [...]

Replacing IRU Components 007-4857-002 123 Figure 6-1 1 DIMM Memory Slot Location Example Remove and Replace the DVD Drive Use the following steps to remove the DVD drive from an IA blade: 1. Power off the IRU, use in structions in “P ow ering the Sy stem On and O ff” on page 51. 2. Extract the IA blade you are going to instal l the new DVD driv[...]

124 007-4857-002 6: Maintenance and Upgrade Procedures 8. Slide the new DVD drive ass emb ly into the IA blade housin g. 9. Connect the DVD power and data cable connectors to the replacement drive. 10. Screw in the DVD drive assembly retention screw . 1 1. Replace the DVD access panel an d tighten the retention screw . 12. Return the IA blade to it[...]

Replacing IRU Components 007-4857-002 125 Figure 6- 12 DVD Removal from IA Blade B C D A Power connector Data connector D VD retention screw COMPACT COMPACT COMPACT[...]

126 007-4857-002 6: Maintenance and Upgrade Procedures Figure 6- 13 DVD Drive Replacement in the IA Blade COMPACT COMPACT B Power connector Data connector A C D COMPACT[...]

Overview of PCI Express Operation 007-4857-002 127 Overview of PCI Express Operation This section provides a brief overview of the new PCI Express (PCIe) technology that will be available as an option with your system. PCI Express has both comp atibility and di fferences with older PCI/PCI-X technology . Check with your SGI sa les or service repres[...]

128 007-4857-002 6: Maintenance and Upgrade Procedures 1”. SGI Altix 450 tech nology uses an x16 connector (64 wires) or “by 16” in PCI Express card slots. This techno logy will support PCIe boards that use connectors up to x16 in size. T ab le 6-2 shows this concept. Adding or Replacing PCI/PCI-X Cards W arning: Before installing, operating,[...]

Adding or Replacing PCI/PCI-X Cards 007-4857-002 129 Caution: T o protect the PCI cards from ESD dam age, SGI recommends that you use a grounding wrist strap while installing a PCI card. Inst alling PCI Cards in the Three-Slot Blade Use the following instructio ns and illu strations to install or replace a PCI/PCI-X card in the three-slot blade: 1.[...]

130 007-4857-002 6: Maintenance and Upgrade Procedures Figure 6- 16 Extracting the Ca rrier Metal Fille r Plate[...]

Adding or Replacing PCI/PCI-X Cards 007-4857-002 131 Note: If you are adding or replacing a half-hei ght PCI card, skip ahead to step 6. 5. If the full-height card that you want to instal l does not fit in the carri er , follow these steps: a. Loosen the three screws on the guide bar with a Phillips screwdriver (if your car rier uses T8 T orx screw[...]

132 007-4857-002 6: Maintenance and Upgrade Procedures c. Mount the card in the carrier , (see Figure 6 -18) and ensure the fo llow ing occurs: – The card connectors protrude through the bu lkhead where the metal filler plate was located. – The edge connectors fit between the bottom gu ides of the c arrier . – The top of the card fits under t[...]

Adding or Replacing PCI/PCI-X Cards 007-4857-002 133 6. T o install a half-height PCI card in a carrier , follow these steps: a. Remove the two screws from the carrier guide bar , as shown in Figure 6-19. Note: T ake care not to lose the threaded inserts in the carrier guide bar . b. Loosen the third screw of the carrier guide bar . c. Place the ha[...]

134 007-4857-002 6: Maintenance and Upgrade Procedures e. Place the PCI card bracket so that the screw holes of the bracket align with the empty screw holes of the carrier guide bar , as shown in Figure 6-21. f. Secure the bracket to the carrier guide bar with two T8 T orx screws. g. T ighten the screw that you loosened in step 6b. Figure 6- 21 Ins[...]

Adding or Replacing PCI/PCI-X Cards 007-4857-002 135 7. Insert the carrier -mounted PCI card into the v acant slot, using the slot guide, as shown in Figure 6-22. Figure 6- 22 Installing a Card in a Slot 8. Push in horizontally on the carrier seating bar, as shown in Figure 6-23, to seat the card securely in the slot. Figure 6- 23 Seating the Card [...]

136 007-4857-002 6: Maintenance and Upgrade Procedures Add or Remove a PCI Card in Base IA Blades T o add or replace a PCI card in the base IA blade (base I/O) , follow these steps: 1. Power off the IRU by following the power-off in structions in the “Pow ering the System On and Off” on page 51 if you are removing the IA blade. 2. Extract the b[...]

Adding or Replacing PCI/PCI-X Cards 007-4857-002 137 Figure 6- 25 Replacing the IA Blade PCI Access Door 8. Replace the PCI card access door by installing it into the slotted opening and sliding it forward, as shown in Figure 6-25. 9. Reinstall the top PCI card access door screw . 10. Reinstall the front PC I card access door screw . 1 1. Reinstall[...]

138 007-4857-002 6: Maintenance and Upgrade Procedures Inst alling or Replacing a Di sk Drive in the IA Blade The IA/IA2 blade (base I/O) in an IRU has two system disk drive bays as shown in Fi gure 6 -26 . This section describes how to install or remove the drives. Figure 6- 26 Location of Disk Drive Bays on IA/IA2 Blade Drive 0 Drive 1 Ethernet p[...]

Installing or Replacing a Disk Drive in the IA Blade 007-4857-002 139 Removing a System Disk Drive Before you remove a disk drive, you must power off the IRU or system according to the instructions in t he “Powering th e System On and Off” on page 51. T o remove a disk drive, follow these steps: 1. Open the front of the rack and access the tw o[...]

140 007-4857-002 6: Maintenance and Upgrade Procedures Inst alling a System Disk Drive Before you install a disk drive, you must power off the IRU that houses the IA blade (base I/O) where the disk(s) are installed, see the instructio ns in the “Powering the System On and Off” on page 51. Note that you should always b ack up all files before re[...]

Installing or Replacing a Disk Drive in the IA Blade 007-4857-002 141 Figure 6- 28 Replacing a Disk Drive COMPACT COMPACT[...]

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007-4857-002 143 Chapter 7 7. T roubleshooting and Diagnostics This chapter provides the following sect ion s to help you troubleshoot your system: • “T roubleshooting Chart” on page 144 • “L1 Controller Error Messages” on page 145 • “SGI Electronic Support ” on page 149[...]

144 007-4857-002 7: Troubleshooting and Diagnostics T roubleshooting Chart T abl e 7-1 list s reco mm ended actions for problems th at can occur . T o solve problems that are not listed in this table, use the SGI Electronic Sup port sy stem or contact your SGI system support engineer (SSE). For more information about the SGI Electronic Su pport sys[...]

L1 Controller Error Messages 007-4857-002 145 L1 Controller Error Messages T able 7-2 lists error messag es that the L1 con troller generates and displays o n the L1 display . This display is located on the front of the IRU. Note: In T able 7-2, a voltage warning occurs w hen a supplied level of vo ltage is below or above the nominal (normal) vo lt[...]

146 007-4857-002 7: Troubleshooting and Diagnostics T emperatur e messages: low alt. A TTN: <temp sensor de scription> advisory temperature reached @ xxC xxF The ambient tempe rature at the IRU’ s air inlet has exceeded 30 ° C. A TTN: <temp sensor de scription> critical temperature reached @ xxC xxF The ambient tempe rature at the IR[...]

LED Status Indica tors 007-4857-002 147 LED St atus Indicators There are a number of LEDs on the front of the IRUs that can help you detect, identify and potentially correct funct ional interruptions in the system. The follow ing subsecti ons descri be these LEDs and ways to use them to understand potential problem areas. IRU Power Supply LEDs Each[...]

148 007-4857-002 7: Troubleshooting and Diagnostics Compute/Memory Blade LEDs Each compute/memory blad e installed in an IRU has a total of eight LED indicators arranged in t w o r o w s o f f o u r a n d b e h i n d t h e p e r f o r a t e d of the blade: • One green LED shows power-on complete status for the blade. • One red LED shows power f[...]

SGI Electronic Support 007-4857-002 149 Figure 7-1 Compute Blade Status LED Locations SGI Electronic Support SGI Electronic Support provides system sup port and problem-so lvin g services that function automatically , which helps resolve problems before they can affect system availability or develop into actual failures. SGI Electronic Support inte[...]

150 007-4857-002 7: Troubleshooting and Diagnostics Figure 7-2 Full Support Sequence Page or e-mail alert 5 S upportfolio Online View the case solutions 2 e-mail 6 Implement solution SGI customer and SGI support engineer 1 Customer's system 3 SGI global customer suppo rt center 4 SGI Knowledgebase[...]

SGI Electronic Support 007-4857-002 151 The sequence of events can be described as follows: 1. Embedded Support Partner (ESP) mon ito rs your system 24 hours a day . 2. When a specified system even t is detected, ESP notifies SGI via e-mail (plain text or encrypted). 3. Applications that are runnin g at SGI analyze the informati on, determine wheth[...]

The following three components compose t he integrated SGI Electronic Sup port system: SGI Embedded Support Partner (ESP) is a set of tools and utiliti es that are embedded in the SGI Linux ProPack release. ESP can monitor a single system or group of sy st ems for sy stem events, software and hardware failures, availabilit y , performance, and conf[...]

007-4857-002 153 Appendix A A. T echnical Specifications and Pinouts This appendix contains tech nical specification information about your system, as follows: • “System-level Specifications” on page 153 • “Physical Specifications” on page 154 • “Environm ental Specificat ions” on pag e 156 • “Power Specifications” on page 1[...]

154 007-4857-002 A: Technical Specif ications and Pinouts Physical Specifications T abl e A-2 shows th e physical specifications of the Altix 450 system in a 42U rack. T abl e A-3 on pag e 155 lists the physical specifications of the Altix 450 system in a 20U rack. Ta b l e A - 2 Altix 450 T all Rack System Physical Specifications Feature Specifica[...]

Physical Specifications 007-4857-002 155 Ta b l e A - 3 Altix 450 Short Rack System Physical Specifications Feature Specification Dimensions for a single short (20U) rack system, inc ludi ng doors and side panels Height: 41.8 in. (106.2 cm) W idth: 25.8 in. (65.5 cm) Depth: 40.9 in. (103.9 cm) Shipping dimensions Height: 47.5 in. (120.7 cm) W idth:[...]

156 007-4857-002 A: Technical Specif ications and Pinouts Environment al Specifications T abl e A-4 list s the environm ental specifications of the 42U rack system. T able A-5 provides the environmental information for the 20U sy stem. . Ta b l e A - 4 Environmental Specifications (42U Rack) Feature Specification T emperature tolerance (operating) [...]

Power Specifications 007-4857-002 157 Power Specifications T abl e A-6 shows th e power sp ecifications for the system. Heat dissipation Altix 450 29.86 kBTU/hr maximum (based on 8.75 kW) Cooling requirement Ambient air cooling only Air flow: intake (front), exhaust (rear) Approximately 750 CFM (normal operation) Maximum altitu de 10,000 ft . (3,04[...]

158 007-4857-002 A: Technical Specif ications and Pinouts I/O Port Specifications This section contains specifications and port pi nout info rm ation for the base I/O ports of your system, as follows: • “Ethernet Port” on p age 159 • “Serial Ports” on pa ge 160 • “External SAS/SA T A Port Connector” on page 162 • “USB T ype A [...]

I/O Port Specifications 007-4857-002 159 Ethernet Port The system auto-selects the Ethernet port speed and type (duplex vs. half-duplex) when the server is booted, based o n what it is con nected to. Figure A -1 shows the Ethern et port. Figure A-1 Ethernet Port T abl e A-7 shows th e cable pinout assignments for the Ethernet port operatin g in 10/[...]

160 007-4857-002 A: Technical Specif ications and Pinouts Serial Port s The IRU modules have 9-pin serial interface conn ectors. These ports are for console interface and are capable of transferring data at rates as high as 230 kbps. Other features of the ports i nclude the following: • Programmable data, parity , and stop bits • Programmable b[...]

I/O Port Specifications 007-4857-002 161 T abl e A-8 shows pi nout assignments for the 9-pin male DB-9 connector . Ta b l e A - 8 Serial Port Pinout Pin Assignment Description 1 DCD Data carrier detect 2 RXD Receive data 3 TXD T ransmit data 4 DTR Data terminal rea dy 5 GND Signal ground 6D S R D a t a s e t r e a d y 7 R TS Request to send 8C T S [...]

162 007-4857-002 A: Technical Specif ications and Pinouts External SAS/SA T A Port Connector Figure A -3 shows the connector pin locations for th e external single-channel Serial Attached SCSI (SAS) and Serial Advanced T echnology Attachm e nt (SA T A) connector . This combined technology connector is used to support optional external storage. T ab[...]

I/O Port Specifications 007-4857-002 163 USB T ype A Connector Figure A-4 shows the USB type A connector provide d on t he base I/O th at supports general USB applications and optional keybo ard and mouse configurations. T abl e A-10 lists the pin assignments for the USB type A connecto r . Figure A-4 Pin Number Locations for USB T ype A Connector [...]

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007-4857-002 165 Appendix B B. Safety Information and Regulatory Specifications This appendix provides safety information and regulatory specification s for your system in the following sections: • “Safety Information” on page 165 • “Regulatory Specificatio ns” on page 167 Safety Information Read and follow these in structions carefully[...]

166 007-4857-002 B: Safety Information a nd Regulatory Specifications 9. Do not attempt to service this product yourself excep t as no ted in this guide. Opening or removing covers of blade and sw itch in ternal components may expose yo u to dangerous voltage points or other risks. Refer all servicing of items not list ed in this guide to qualified[...]

Regulatory Specifications 007-4857-002 167 Regulatory Specifications The following topics are covered in this section: • “CMN Number” on page 167 • “CE Notice and Manufacturer ’ s Decl aration of Conformity” on page 167 • “Electromagnetic Emissions” on page 168 • “Shielded Cables” on page 170 • “Electrostatic Discharge[...]

168 007-4857-002 B: Safety Information a nd Regulatory Specifications Electromagnetic Emissions This section provides the contents of electroma gnet ic emi ssio ns noti ces from various countries. FCC Notice (USA Only) This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may no[...]

Regulatory Specifications 007-4857-002 169 Industry Canada Notice (Canada Only) This Class A digital apparatus meets all requi rements of the Cana dian Interference-Causing Equipment Regulations. Cet appareil numérique német pas de perturbatio ns radioélectriques dépassant les normes applicables aux appareils numériques de Cla sse A préscrite[...]

170 007-4857-002 B: Safety Information a nd Regulatory Specifications Shielded Cables This SGI system is FCC-compliant under test condit ions that include the use of shielded cables between the system and its peripherals. Y our system an d any peripherals you purchase from SGI have shielded cables. Shielded cables reduce the possibility of interfer[...]

Regulatory Specifications 007-4857-002 171 Laser Compliance St atement s The DVD drive in this computer is a Class 1 laser product. The DVD drive’ s classification label is located on the drive. W arning: A void exposure to the invisible laser ra diation beam when the device is open. W arning: Attention: Radiation du faisceau laser invisible en c[...]

172 007-4857-002 B: Safety Information a nd Regulatory Specifications Lithium Battery St atement s W arning: If a lithium batt ery is a soldered part, only qualif ied SGI service personnel should replace this lithium batt ery . For other types, replace th e battery only with the same type or an equivalent ty pe r ecommended by t h e battery manufac[...]

007-4857-002 173 Index A Altix server illustration , 69 Altix servers monitoring location s , 57 B battery statements , 172 block diagram IRU , 71 C cache coherency , 73 circuit breaker switches , 39 CMN number , 167 command targeting L1 mode , 86 L2 mode , 92 connector pin assignm ent SAS/SA T A , 162 USB type A , 163 console L1 mode power on , 54[...]

174 007-4857-002 Index fan RPM level , 114 front panel displa y L1 controller , 82 front panel LED s , 44 I information, warning, and error messages viewing in L2 m ode , 89, 94 install disk drive , 140 IRU block diagram , 71 IRU slot numbering , 77 K Knowledgebase , 152 L L1 console mode , 45 operation mode , 45 L1 console selection , 88 L1 contro[...]

007-4857-002 175 Index racks , 77 P PCI and PCI-X cards installation procedure PCI and PCI-X card installation , 128 PCIe slots , 60 physical specifications Altix T all Rack Physical Specifications , 154 pinouts Ethernet connector , 159 serial connector , 160 power receptacle , 8-11 power specifications , 157 powering off L2 mode , 94 powering on a[...]

176 007-4857-002 Index U unpack a tall rack , 18 unpack and move the short rack , 16 upgrading L1 firmware , 99 USB type A connector pin assignm ents , 163 V VGA video card , 57 viewing system configuration L1 mode , 86 voltage select switches for peripherals , 39 W warning messages viewing in L2 mode , 89, 94 weight of the short rack , 16[...]