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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Intermec PB22. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Intermec PB22 или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Intermec PB22 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций Intermec PB22, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции Intermec PB22 должна находится:
- информация относительно технических данных устройства Intermec PB22
- название производителя и год производства оборудования Intermec PB22
- правила обслуживания, настройки и ухода за оборудованием Intermec PB22
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Intermec PB22 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Intermec PB22 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Intermec, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Intermec PB22, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Intermec PB22, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Intermec PB22. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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PB 22 | PB 32 Mobile Label and R eceipt Printer User ’ s Guide[...]
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ii PB22 and PB32 Mobile Label and Receipt Printer User’s Guide Intermec T echnologies Cor poration W orldwide Headquarters 6001 36th Ave.W . Everett, W A 98203 U.S.A . www.intermec.com The information contained herei n is provided solely for the purpose of allowing customers to operate and service Intermec-manuf actured equipment and is no t to b[...]
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PB22 and PB32 Mobile Label and Receipt Printer User’s Guide iii Document Change Record This page records changes to this document. The document was originally released as Revision 001. Ve rs i o n Number Date Description of Change 004 5/2011 Revised batter y information. Added procedures for configuring wireless network with PrintSet. 003 2/2011 [...]
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iv PB22 and PB32 Mobile Label and Receipt Printer User’s Guide[...]
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Contents PB22 and PB32 Mobile Label and Receipt Printer User’s Guide v Contents Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Contents vi PB22 and PB32 Mobile Label and Receipt Printer User’s Gu ide Printing a T est Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 2 Configuring the PB22 and PB32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Connecting the [...]
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Contents PB22 and PB32 Mobile Label and Receipt Printer User’s Guide vii Cleaning the Printer Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 A Specifica tions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Specif ications. . . . . . . . .[...]
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Contents viii PB22 and PB32 Mobile Label and Receipt Printer User’s Gu ide[...]
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Before You Begin PB22 and PB32 Mobile Label and Receipt Printer User’s Guide ix Before Y ou Begin This section provides you with safe ty inf ormation, technical support information, and sources f o r additional product inf ormation. Safet y Inform ation Y our safety is extremely important. Read and follow all warnings and cautions in this documen[...]
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Before You Begin x PB22 and PB32 Mobile Label an d Receipt Printer User’s Guide Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product. T elephone Support In the U.S.A. and Canada, call 1-[...]
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Before You Begin PB22 and PB32 Mobile Label and Receipt Printer User’s Guide xi Related Documents This is a list of related Intermec documents. • Intermec Fingerprint Command Refer ence Manual • Intermec Fingerprint Developer’s Guide • Intermec Printer Language (IPL) Deve loper’s Guide • ESC/P Programmer’s Refer ence Manual • ZSim[...]
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Before You Begin xii PB22 and PB32 Mobile Label and Receipt Pr inter User’s Guide[...]
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1 1 Using the PB22 and PB32 Mobile Label and R eceipt Printer Use this chapter to familiarize yourself with the PB22 and PB32 mobile label and receipt printer. In this chapter you will f ind these sections: • Introducing the PB22 and PB32 Mobile Label and Receipt Print er • Features of th e Printer • Using the Batteries • Loading Media • [...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer 2 PB22 and PB32 Mobile Label an d Receipt Printer User’s Guide Introducing the PB22 and PB32 Mobile Label and Receipt Printer The PB22 and PB32 is a rugged mobile label and receipt printer that is designed for use with Intermec mobile computers, Intermec vehicle mount computer[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 3 Identifying the Par ts of the Printer Use this illustration to familiarize yourself with some of the features of the printer. PB22 and PB32 : This illustration shows the important features of the printer . A weather[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer 4 PB22 and PB32 Mobile Label an d Receipt Printer User’s Guide Understanding the Control Panel The printer control panel contains four buttons, a liquid cryst al display (LCD), and one LED indica tor. Use the four buttons to navigate the menu system and perform functions on th[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 5 All of the buttons can act as “soft keys,” which means that the function of each button depends on the state of the printer. A small icon appears in the screen next to the b utton to indicate the function it per[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer 6 P B22 and PB32 Mobile Label an d Receipt Printer User’s Guide There is only one LED on the printer: the R eady-to- W ork ™ indicator . Understanding the Printer Language Y our print er comes with Intermec Printer Language (IPL), Fingerprint, ESC/P , ZSim, and the ab ility [...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 7 The current f irmware type and version display on the printer screen when the printer is in Ready mode. The Screen of a PB22 and PB32 Running IPL Firmware Changing the Printer Language The printer language you choos[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer 8 PB22 and PB32 Mobile Label an d Receipt Printer User’s Guide T o change the printer language using IPL and a communications program 1 Connect your printer to your PC using a serial cable. For help, see “Connecting the Printer Through the Serial Port” on page 31 . 2 Star [...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 9 c T urn the printer on. T o change the printer language using the display and IPL 1 Press the Setup button. The Setup menu system appears. 2 Press until you reach T est/Ser vice . 3 Press to enter the T est/Service [...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer 10 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide Understanding the Printer Sounds The printer plays sounds in response to several actions that you can take with the printer. Use the follo wing t able to understa nd when the sounds occur and what they mean. Unders[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 11 Using the Batteries The printer uses a rechargeable 7 .4 V 2300 (typical) mAh lithium-ion batter y (Model AB27) for po wer. Y o u must fully charge the batter y before you can use the printer . The battery ret ains[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer 12 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide Installing the Batter y Make sure you fully charge the battery before you use your printer . Y ou can charge the batter y before or after you install it into the printer . T o install the batter y 1 Lay the printer[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 13 Charging the Batteries There are two ways to charge the printer battery: • Charge the batter y in the AC18 4-bay battery charger. It takes approximately 4 hours to charge your batteries using the 4-bay batter y c[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer 14 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide Extending Batter y Life Here are some tips for extending the overall lif e of your battery : • Never expose the battery to direct sunlight or temperatures over 50°C (122°F). • Only charge the batter y inside [...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 15 Loading Media Y ou can use roll or fanfold receipt media with the printer . The PB22 and PB32 ship with a test page printed to verify that the printer works. For information on media, see “Specif ications” on p[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer 16 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 2 If necessar y , unlock the media support lock before sliding the two media supports apart. 3 Insert a roll of media and close the media suppor ts so the roll is held f irmly in place. Make sure you load the media[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 17 6 Close the media cover until it latches. 7 Press the Fe e d button to advance the media. T o load media for self -strip printing 1 Complete Steps 1 through 4 in the previous procedure. 2 Open the self-strip door i[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer 18 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 4 Feed the label liner over the self-strip bar and out the back of the self-strip door. 5 Close the media cover until it latches and press down on the self-strip door to make sure it locks. The separated liner and [...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 19 Printing on Floodcoated Media If you are using color ed media, also kno wn as f loodcoated media, you may need to adjust the s ettings to enable better printing. T o configure the printer to print on floodcoated me[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer 20 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide Understanding the Display Modes The printer has six displa y modes to help you effectively interact with the printer: Ready, Information, Pause, Setup, Error, and T est. Use the following sections to understa nd th[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 21 Understanding Pause Mode Use Pause mode to momentarily stop printing or to cancel a current print job. Once yo u pause the printer , the Pause mode screen appears. Use the F eed button to both pause and resume prin[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer 22 PB22 and PB32 Mobile Label and Receipt Printer User’s Gu ide Once you enter Setup mode, there are two editing modes: normal and enhanced. Normal Editing Mode: In normal editing mode, you see an up arrow and a right arrow f or making selections. Enhanced Editin g Mode: In en[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 23 Understanding Error Mode The printer enters Error mode when it detects an error condition such as a low battery or a paper fault. Some error messages appear on the screen immediately when they occur, such as DOOR O[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer 24 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 4 Press Feed to exit Dump mode. After you exit Dump mode, the printer re turns to Ready mode. For more information on Dump mod e, see “ Troubleshooting Communication Problems” on page 60 . Using Extended T est [...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 25 Changing Configuration Settings From the Display Y ou need to enter Setup mode befo re you can change conf iguration settings. For more information on entering Setup mode and navigating through the settings, see ?[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer 26 PB22 and PB32 Mobile Label and Receipt Pr inter User’s Guide The Main Levels of the Setup Menu in IPL ESC/P supports six types of setup commands: • Bluetooth - set Bl uetooth parameters • Download - do wnload fonts and graphics to the printer • Easy print mode - print[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 27 4 Press to enter the T estprint Conf ig menu. 5 Press to enter the Config menu. 6 Press to choose a testprint. 7 Press to print the Conf ig testprint of your choice. T o print a test page with a printer loaded with[...]
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Chapter 1 — Using the PB22 and PB32 Mobile Label and Receipt Printer 28 PB22 and PB32 Mobile Label and Receipt Printer User’s Gu ide[...]
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29 2 Configuring the PB22 and PB32 In this chapter you will f ind these sections: • Connecting the Printer to Y our PC • Connecting the Printer to Y our Network • Conf iguring the Printer Settings • Upgrading the Firmware • Downloading Fonts and Graphics[...]
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Chapter 2 — Configuring the PB22 and PB32 30 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide Connecting the Printer to Y our PC Y ou can easily connect to the printe r to your PC using one of these ports: • USB port • RS-232 serial interface port Connecting the Printer Through the USB Interface T o connect the printer to your PC[...]
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Chapter 2 — Configuring the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 31 8 On the Hardware Installation warning screen, click Continue Anyway . 9 Click Finish to exit the New Hardware Wizard. InterDr iver files are now installed on your computer . 10 Connect the USB cable to the connect or on the back of the prin[...]
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Chapter 2 — Configuring the PB22 and PB32 32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 7 PrintSet attempts to connect to your printer . If it cannot find your printer, click Back to review th e communication se ttings, then try again. When PrintSet connects to your printer , click Next . 8 Click Finish . Y our printer appears [...]
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Chapter 2 — Configuring the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 33 • For Fingerprint, type : FF and press Enter . • For ESC/P , press the ESC key an d t ype : EZ {AHEAD:10} The printer responds by feeding a small amount of media. Connecting the Printer to Y our Net work The printer provid es two ways to[...]
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Chapter 2 — Configuring the PB22 and PB32 34 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide T o set up Bluetooth communications with a mobile computer • Follow the procedure to discover and connect to Bluetoo th devices in your mobile computer user’s manual. T o set up Bluetooth communications with a scanner 1 Download and inst[...]
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Chapter 2 — Configuring the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 35 The printer supports these authentication modes: none, WEP, WP A Personal and Enterprise mode (802.1x authentication), WP A2 Personal and Enterprise mode (802.1x authentication). T o set up the printer to work in your wireless network, you n[...]
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Chapter 2 — Configuring the PB22 and PB32 36 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 6 Typ e t he SSID (Network Na me) . For peer-to-peer access points, select This is an ad hoc network and select the Channel you want to use. The channel setting must be the same on all wireless devices on the ad-hoc netw ork. Click Next . 7 [...]
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Chapter 2 — Configuring the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 37 <STX><SI>wt,WPA_PSK<ETX> <STX><SI>wt,ROAM<ETX> <STX><SI>wt,PWR_MODE<ETX> <STX><SI>wt,CHANNEL<ETX> <STX><SI>wt,AP_MAC<ETX> <STX><SI>wt,SIGNA[...]
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Chapter 2 — Configuring the PB22 and PB32 38 PB22 and PB32 Mobile Label and Receipt Pr inter User’s Guide Use the following sections to set most of your wireless communication settings. For help with additional commands and information, see either the Intermec Fingerprint Developer's Guide or the IPL Developer’s Guide . Y ou can download[...]
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Chapter 2 — Configuring the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 39 where xxxxxxxxxx is a value between 8 and 64 characters. 3 Send the follow ing command to activate the sett ings: <STX><SI>ws,ACTIVE,1<ETX> T o configure the printer to use WP A or WP A2 Enterprise mode 1 Send the following[...]
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Chapter 2 — Configuring the PB22 and PB32 40 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide <STX><SI>ws,CA_CERT, c:/testCA.pfx @ export <ETX> <STX><SI>ws,VALIDATE,ON<ETX> where c:/testCA.pfx is the location and name of the certif icate and export is the pa ssphrase. • Send the following command[...]
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Chapter 2 — Configuring the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 41 2 Send the following commands to configure the WEP keys. The following exam ple sets WEP key 1 to 1234 and enables WEP key 1. setup "wlan","WEP1","0x0001020304" setup "wlan",".WEP_KEY","[...]
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Chapter 2 — Configuring the PB22 and PB32 42 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 4 Send these commands to conf igure the EAP_T YPE: setup "8021x","EAP_TYPE"," xxxx " where xxxx can be OFF, LEAP , PEAP, or TTLS. setup "8021x",".EAP_USER"," xxxx " setup "8021[...]
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Chapter 2 — Configuring the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 43 • the display . • the host PC using PrintSet. • the host PC using the command line. • the printer home page. • SmartSystems TM Foundation. For more information on the IPL and Finger print menu systems, see “IPL and Fingerprint Se[...]
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Chapter 2 — Configuring the PB22 and PB32 44 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide Changing Configuration Settings From the Printer Home Page If you are have a printer with an 802.11 wireless radio, you can change conf iguration settings from the home page of the printer. T o make changes to the configuration 1 Establish a[...]
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Chapter 2 — Configuring the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 45 Changing Configuration Settings Using SmartSystems Foundation Y ou can use the Smar tSystems console to change conf iguration settings on your printer. The printer ships with the Smar tSystems client loaded on it. The console is part of Smar[...]
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Chapter 2 — Configuring the PB22 and PB32 46 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 2 Connect your printer to your printe r using a serial cable. For help, see “Connecting the Printer Through the Serial Por t” on page 31 . 3 Download the firmware (.bin) f i le you want to upgrade to a location on your PC. a Go to www.in[...]
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Chapter 2 — Configuring the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 47 4 Open PrintSet. The Intermec PrintSet dialog box appears. 5 Under My Printers, click the printer whose f irmware you want to upgrade. 6 Under Printer T asks in the right-hand column, click Firmware Wizard . 7 Click Next .The Firmware Wizard[...]
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Chapter 2 — Configuring the PB22 and PB32 48 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide T o upgrade using the printer home page 1 Establish a connection between your printer and the ne twork. Fo r help, see “Setting Up 802.11 Radio Communications” on page 34 . 2 Establish a connection between yo ur PC and the network y our [...]
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Chapter 2 — Configuring the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 49 6 In the address f ield type the IP address of your printer and press Enter. =[...]
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Chapter 2 — Configuring the PB22 and PB32 50 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 7 Click Maintenance . The Maintenance page appears. 8 When prompted, enter your user name and passw ord. 9 Browse to the (.bin) file you wa nt to upgrade to and select it. 10 Click Upgrade . W a it approximately five minutes for the f irmwar[...]
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Chapter 2 — Configuring the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 51 Upgrading the Printer Firmware Using a Communications Program Y ou can upgrade your printer f irmware using a communications program like HyperT erminal and a pr inter running either the IPL, Fingerprint or ESC/P printer language. Using a co[...]
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Chapter 2 — Configuring the PB22 and PB32 52 PB22 and PB32 Mobile Label and Receipt Pr inter User’s Guide 6 Typ e : su -p pass admin. 7 Typ e : dlk -z The printer’s display will read “Upgrading”. 8 In the communications program window , click Tra n sf er > Send File . A dialog box will appear . 9 In the protocol drop-down box, choose Z[...]
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Chapter 2 — Configuring the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 53 run “dlk -z” The printer’s display will read “Upgrading”. 6 In the communications program window , click Tr an sf e r > Send File . A dialog box will appear . 7 In the protocol drop-down box, choose Zmodem . 8 Browse to the f ir[...]
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Chapter 2 — Configuring the PB22 and PB32 54 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 7 Typ e dlk -z. The printer’s display will read “Upgrading”. 8 In the communications program window , click Tr an sf e r > Send File . A dialog box will appear . 9 In the protocol drop-down box, choose Zmodem. 10 Browse to the f irm[...]
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55 3 T roubleshooting and Maintaining the PB22 and PB32 Use this chapter to solve problems you may encounter while using the PB22 and PB32. This ch apter contains the following sections. • Troubleshooting the Printer • Resetting the Printer • Cleaning the Printer[...]
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Chapter 3 — Troubleshooting and Maintaining the PB22 an d PB32 56 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide T roubleshooting the Printer Y ou may have printer operation, print quality , or printer communication problems at some time during the life of the printer printer . It is easy to f ix most of the problems and you will f[...]
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Chapter 3 — Troubleshooting and Maintaining the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 57 Possible Printer Error Icons and Messages Error Ic on Error Message Description Pause The print job is paused. Paper out (IPL) Out of Paper (Fingerprint ) The printer is out of pap er . Load a new roll of media. For help,[...]
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Chapter 3 — Troubleshooting and Maintaining the PB22 an d PB32 58 PB22 and PB32 Mobile Label and Receipt Pr inter User’s Guide T roubleshooting Printer Problems and Finding Solutions Use the following tables to troubleshoot some common problems y ou may encounter with the printer . Door open The printer is no t completely closed. Press down on [...]
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Chapter 3 — Troubleshooting and Maintaining the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 59 The printer i s not printing with a Bluetoo th connection. • Re-establish a Bluetooth connection with the mobile computer or scanner . For help, see your mobile computer user’s manual or “Setting U p Bluetooth Commu[...]
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Chapter 3 — Troubleshooting and Maintaining the PB22 an d PB32 60 PB22 and PB32 Mobile Label and Receipt Printer User’s Gu ide T roubleshooting Communication Problems Use Dump mode to verify that the pr inter is receiving data from the host correctly . Using the Line Analyzer in Fingerprint In Dump mode, the printer runs a Fingerprint program c[...]
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Chapter 3 — Troubleshooting and Maintaining the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 61 As long as a continuous string of characters is being received, the program wraps the lines until the label is full and then star ts to print another label. After each character transmission, the following information pri[...]
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Chapter 3 — Troubleshooting and Maintaining the PB22 an d PB32 62 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide Resetting the Printer Y ou rarely need to reset the printer, unless you are upgrading the f irmware. If y our printer occasionally locks up, you will want to reset it. A reset reinitializes the 802.11 radio and clears th[...]
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Chapter 3 — Troubleshooting and Maintaining the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 63 PB22 and PB32 Mobile Label and Receipt Printer: Identifying t he parts of the printer to clean regul arly Cleaning the Printhead Clean the printhead every f ive rolls of media to prolong the life of the printhead and ensu[...]
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Chapter 3 — Troubleshooting and Maintaining the PB22 an d PB32 64 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 6 Allow the printhead to dry for a minute or more before loading a new supply of media and ribbon. Cleaning the Platen Roller Regular cleaning of the platen roller every f ive rolls of media prolongs the life of the prin[...]
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Chapter 3 — Troubleshooting and Maintaining the PB22 and PB32 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 65 2 Remove the media and ribbon. 3 Use a brush or air blow the compartment. Make sure the paper sensors are free of dust.[...]
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Chapter 3 — Troubleshooting and Maintaining the PB22 an d PB32 66 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide[...]
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67 A Specifications[...]
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Appendix A — Specifications 68 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide Specifications PB22 Physical Dimensions Depth: 71. 1 mm (2.8 in) Height: 176.4 mm (6.9 in) Width: 101.6 mm (4.0 in) W eight: 678 g (1.5 lb) with battery PB32 Physical Dimensions Depth: 81.6 mm (3.2 in ) Height: 182.2 mm (7 .2 in) Width: 127 .6 mm (5 .0 in[...]
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Appendix A — Specifications PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 69 Receipt roll stock media is supplied as a continuous roll. T ag, and fanfold media use repeat indicators for non-continuous media. Gap, notch, and black marks are used as repeat indicators: Relative h umidity: 10 to 90% non-condensing Sealing: IP54 is use[...]
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Appendix A — Specifications 70 PB22 and PB32 Mobile Label and Receipt Printer User’s Gu ide • Notc h: Ta g m e d i a • Black mark: T ag, and fanfold media Here are a few things to keep in mind when ordering media for the printer: • Black marks are detected only on the back (non-thermally sensitive) side of the media. • Y ou can use high[...]
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Appendix A — Specifications PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 71 Use the following table as a guide when setting sensitivity numbers. Interfaces This section describes the standard inter faces available on the PB22 and PB32 printers. Recommended Media Sensitivity and Constant Sensitivit y Constant Description North Ame[...]
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Appendix A — Specifications 72 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide RS-232 Serial Interf ace Use the following tables and grap hics to un derstand the default settings of the serial port. The illustration below shows printer end of the serial cable. Serial Cable (Printer End) Default Settings of the Serial Port Parameter [...]
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Appendix A — Specifications PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 73 The illustration below shows the PC end of the serial cable. RS-232 Serial Cable DB9 Pins USB Interface T o use the USB inter face to print from a PC, you need to have the Intermec InterDriver pr inter driver installed on your PC. F or help setting up USB[...]
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Appendix A — Specifications 74 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide The USB cable that ships with the printer has a USB T ype A connector on one end to connect to the PC and a USB Type B connector on the other end to connect to the printe r. Y ou do not need to configure communications for the USB port. USB T ype A Connec[...]
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Appendix A — Specifications PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 75 Belt Clip Use the printer belt clip to attach the printer to your belt. Handstrap Use the printer handstrap to conveniently carr y your printer. With the handstrap attached, you can also attach the shoulder strap. Intermec Cleaning Swab Use the Intermec c[...]
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Appendix A — Specifications 76 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide[...]
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77 B Default S ettings[...]
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Appendix B — Default Settings 78 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide Factor y Default Settings (Fingerprint Printers) Factor y Default Settings for Fingerprint Printers Setting Default V alue Xstart 0 Displa y Orientation Normal Contrast Medium Media Width Printhead width Length 1200 T est feed mode Fast Type Variabl e l[...]
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Appendix B— Default Setti ngs PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 79 Factor y Default Settings (IPL Printers ) Reserve printer Disab le Device name 1-16 characters Passcode 1234 Factor y Default Settings for Fi ngerprint Printers ( continued) Setting Default V alue Factor y Default Settings for IPL Printers Setting Defau[...]
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Appendix B — Default Settings 80 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide Factor y Default Settings (ESC/P Printers ) Protocol XON/XOFF Network IP selection DHCP and BOOTP IP address 0.0.0.0 Netmask 0.0.0.0 Default router 0.0.0.0 Name server 0.0.0.0 MAC address Uniq ue Bluetooth Discoverable Enable Connectable Enable Encr ypt[...]
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Appendix B— Default Setti ngs PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 81 Connectable Enable Encr yption Disable Authentication Disable Reserve printer Disab le Device name 1-16 characters Passcode 1234 Serial-Com Baud rate 115200 Data bits 8 Parity None Stop bits 1 Protocol XON/XOFF Network IP selection DHCP and BOOTP IP add[...]
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Appendix B — Default Settings 82 PB22 and PB32 Mobile Label and Receipt Printer User’s Gu ide[...]
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83 C IPL and Fingerprint Setup Menus[...]
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Appendix C — IPL and Fingerprint Setup Menus 84 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide IPL Setup Menu Setup SER-COM NETWORK TEST/SERVICE MEDIA CONF IGURATION POWER IP SELECTION IP ADDRESS NETMASK BAUDRATE DATA BITS TESTPRINT DATA DUMP MEDIA TYPE PAPER TYPE DISPLAY LBL LENGTH DOTS ORIENTATION CONTRAST PARITY STOPBITS DEFAULT[...]
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Appendix C — IPL and Fingerprint Setup Menus PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 85 Fingerprint Setup Menu Setup SER-COM NET-COM, NET1 NETWORK FEEDADJ MEDIA PRINT DEFS POWER IP SELECTION IP ADDRESS NETMASK BAUDRATE CHAR LENGTH FLOWCONTROL RTS/CTS XON/XOFF DATA TO HOST DATA FROM HOST NEW LINE STARTADJ STOPADJ MEDIA SIZE M[...]
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Appendix C — IPL and Fingerprint Setup Menus 86 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide[...]
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87 I Index Numerics 802.11 radio icons, u nderstanding 37 setting up communications 34 A AB27 battery 74 AC18 battery charger 13 , 74 accessories AB27 battery 74 AC18 battery charger 74 AV14 vehicle dock 74 belt clip 75 cart mount 74 handstrap 75 power supply 74 serial cable 75 shoulder strap 75 AV14 vehicle dock 74 B backlight, understanding 10 ba[...]
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Index 88 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide C cleaning the printer 62 cold boot 62 communication problems 60 using Dump mode in IP L 61 using the line analyzer in Fingerprint 60 communications setting up 802 .11 radio communications 34 setting up Bluetooth radio communications 33 wireless printing with Fingerprint 40 wire[...]
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Index PB22 and PB32 Mobile Label and Receipt Printer User’s Guide 89 WPA-PSK/WPA2-PSK authentication,configurin g to use 38 L language, see printer language load media 15 M media loading 15 recommended sensitivity and constant 71 supported 70 media specifications 69 P Pause mode 21 power specificatio ns 68 print speed and resoluti n 69 printer ba[...]
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Index 90 PB22 and PB32 Mobile Label and Receipt Printer User’s Guide connecting to the printer 30 W WEP authentication configuring with Fingerprint 40 configuring with IPL 38 WPA/WPA2 authentication configuring wi th Fingerprint 41 configuring wi th IPL 39 WPA-PSK/WPA2-PSK authentica tion configuring wi th Fingerprint 41 configuring wi th IPL 38[...]
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Worldwide Headquarters 6001 36th Avenue W est Everett, Washington 98203 U. S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2011 Intermec T echnologies Corporation. All rights reserved. PB22 and PB32 Mobile Label and Receipt Printer User ’s Guide *934-046-004* P/N 934-046 -004[...]