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VinylJet 36 TM Printer Reference Guide Text P/N 219476-1 Copyright © East man Kodak Company, 2002 N OV A J ET ® , KODAK ® , ENCAD ® , CadJet ® , Extreme Color Printing™, VinylJet™, and Quality Imaging Supplies™ are trademarks of East man Kodak Company. Other trademarks are the property of their respective owners. Except as provided below[...]

ii VinylJet 36 TM Reference Guide W ARRANTY CLAIMS United States ENCAD warrants its printers (“P RODUCT ”) to be free from defects in workmanship and materi- als for a period of one year from the date of purchase. In order to submit a Warranty claim, please contact the ENCAD Help Desk at (858) 452-4350. ENCAD reserves the right to make changes [...]

iii VinylJet 36 TM Reference Guide FCC Statement (U.S.A.) The United States Federal Communications Commission has specified that the following notice be brought to the attention of users of ENCAD printers. FEDERAL COMMUNICA TIONS COMMISSION RADIO AND TELEVISION INTERFERENCE FOR CLASS A DEVICE Statement This equipment has been tested and found to co[...]

iv VinylJet 36 TM Reference Guide Industry Canada This Class A digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. Cet apparell numérique de la classe A respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada. Material safety data sheet To obtain information on the proper [...]

v VinylJet 36 TM Reference Guide For your safety This section provides safety guidelines. Test results indicate safe Federal agencies emissions levels per OSHA-PEL and ACGIH-TLV. Vapors may arise from the printer during printing. For additional information, and for information on proper disposal of materials, refer to the Materials Safety Data Shee[...]

vi VinylJet 36 TM Reference Guide Manual conventions ➪ Indicates a procedure for you to follow in order to perform a specific function. Read the accompanying explanatory text before following the step-by-step procedure. ! Indicates a warning. Ignoring the warning can damage the printer or result in an unsatisfactorily printed image. ✓ Indicates[...]

vii VinylJet 36 TM Reference Guide Contents Chapter 1 Printer setup ........................................... 1-1 Printing ........................................................................................... 1-2 Obtaining quality results ................................................................... 1-2 Caring for your ink and cartrid[...]

viii VinylJet 36 TM Reference Guide Appendix A Installing additional memory ............... A-1 Acceptable SIMM sizes ................................................................... A-1 SIMM installation ............................................................................ A-1 Appendix B Menu tree ........................................[...]

Printer setup 1 This Reference Guide describes the VinylJet 36 TM printer. This chapter provides an overview of the printer. Refer to the Quick Start Guide for setup instructions. The printer is a wide-format color inkjet printer that gives you professional-quality output on uncoated vinyl, using aqueous-based inks. Designed specifically for the ne[...]

1-2 Printer Setup VinylJet 36 TM Reference Guide Printing Your printer features thermal ink cartridges with 208 jets. Reservoirs hold up to 500 ml of ink. You can print with four colors of ink (CMYK) which yield millions of colors. The printers accept raster-oriented data in the format of HP RTL or HPGL. In this mode, printing begins immediately af[...]

Printer Setup 1-3 VinylJet 36 TM Reference Guide Caring for your ink and cartridges • Handle cartridges only on the plastic areas. Touching the copper electrical interconnect or the inkjets can damage the cartridge. • Use only AV ink intended for the VinylJet36. Do not mix inks. • Do not shake ink refill containers. • Store ink and cartridg[...]

1-4 Printer Setup VinylJet 36 TM Reference Guide Choose the correct printing mode By choosing from a variety of color, quality, and resolution modes, you can make choices between drawing quality, colors, and speed. When printing images with large areas of color, always choose one of the enhanced printing modes (Enhanced or Best). Use the right soft[...]

Printer options 2 You can define printer options through your application software or by choosing settings from the printer's control panel. The following printer options are described in this chapter: • Initialize (return to printer default settings) • Print Mode • Paper Options • User Se tup Returning to the default settings Pressing[...]

VinylJet 36 TM Reference Guide 2-2 Printer Options Color mode Color mode refers to whether you are printing in color, grayscale or monochrome. ➪ To choose the color mode 1 Press Setup/Print Mode/Color Mode . 2 Choose Color, Mono, or Gray . 3 Press OK. Choosing quality mode options Your printer offers several print quality modes which let you make[...]

Printer Options 2-3 VinylJet 36 TM Reference Guide ➪ To choose print quality 1 Press Setup/Print Mode/Quality Mode. 2 Choose the desired quality. 3 Press OK . Choosing feed media options Feed media options allow you to: • advance the media* • display/enter Media Counter values *Media feeding and loading are described in the Quick Start Guide.[...]

VinylJet 36 TM Reference Guide 2-4 Printer Options ➪ To display the current value 1 Press Feed Media/Display Counter . 2 View the current value. 3 Press EXIT . ➪ To print the current value 1 Press Feed Media/Display Counter . 2 Press Print Counter . 3 Press EXIT . ➪ To reset the media counter 1 Press Feed Media/Media Counter . 2 Press Reset C[...]

Printer Options 2-5 VinylJet 36 TM Reference Guide Save media When the Save Media is On (the default), the media advances only as far as needed to print the image. With the Save Media option turned off, the printer advances the length of a standard sheet, for example, 24x36 or 36x48 inches. ➪ To turn off Save Media 1 Press Setup/Paper Option/Save[...]

VinylJet 36 TM Reference Guide 2-6 Printer Options ➪ To save user setup 1 Press Setup/User Setup/Save User . 2 Scroll to the number for the user settings. 3 Press OK . ➪ To use a previously saved user setting 1 Press Setup/User Setup/Select User . 2 Scroll to the number for the user settings (i.e., user 1, user 2, etc.) to use. 3 Press OK . Cho[...]

Printer Options 2-7 VinylJet 36 TM Reference Guide LCD contrast The LCD Contrast function lets you adjust the brightness of the control panel. The range is 1-16, where 16 is less contrast. The default is 9. Note that if brightness is set too high, you may not be able to see the text displayed on the control panel. ➪ To set LCD contrast 1 Press Se[...]

VinylJet 36 TM Reference Guide 2-8 Printer Options Ink preheat Cartridge heat settings are optimized for media being printed in a standard office environment. If you are experiencing banding, poor fills, or too much dot gain, and you have tried all other means to correct these conditions, you may want to experiment with the ink preheat settings. Th[...]

Printer Options 2-9 VinylJet 36 TM Reference Guide Printer default settings USER SETTINGS DEFAULT OTHER OPTIONS COLOR MODE COLOR MONO, GRAY QUALITY MODE PHOTO DRAFT, PHOTO, ENHANCED, BEST AUTO - LOAD DELAY 6 1 - 12 SEC. SAVE MEDIA ON OFF CALIB XY ON OFF SELECT USER 1 1 TO 8 SAVE USER 1 1 TO 8 UNITS SELECT ENGLISH METRIC LANG UAGE ENGLISH GERMAN, FR[...]

Printing 3 The way you print from your computer depends on the driver or RIP you have installed. Your printer comes with a Windows driver and one RIP: • Windows driver for general use • EFPU • Flexibanner (trial version) Printing a file The Windows driver allows you to print from virtually any Windows-based application. ➪ To print a file us[...]

VinylJet 36 TM Reference Guide 3-2 Printing End of Print function The End of Print function moves the last part of a print down under the IR bulb to cure it. However, this does not work at the end of a roll. Vinyl media is taped to the core of the supply roll. Before printing, be sure there is sufficient media left on the roll to do the print and a[...]

HP-GL/2 4 This chapter discusses setting printing parameters generally used with vector- based files, including palette selection, printer control, rotation, reprints, nest time, nest enable, and ink limit. ENCAD 's implementation of HP-GL/2 supports vector/raster merge and conforms to "The HP-GL/2 and HP RTL Reference Guide, Third Editio[...]

4-2 HP-GL/2 VinylJet 36 TM Reference Guide Accessing HP-GL/2 features The following functions are available from the HP-GL/2 menu: palette select, printer vs. software control, rotation, ink reduction (see Chapter 2), reprints, nest time, nest enable, and ink limit. ➪ To access HP-GL/2 features 1 From the main menu, choose Setup Menu/HP-GL/2 Opti[...]

HP-GL/2 4-3 VinylJet 36 TM Reference Guide Control Control determines whether certain printing parameters are set in the software application or overridden by the printer's front panel. Control overrides the following parameters of the HP-GL/2 header file: repeat plot (RP) and enable auto cutter (EC). Repeat Plot: With Control set to Printer ,[...]

4-4 HP-GL/2 VinylJet 36 TM Reference Guide ➪ To rotate the image 1 From the main menu, choose Setup Menu/HP-GL/2 Options/Rotation . 2 Press Select. 3 Use the up or down arrow button to display the desired rotation angle (0, 90, 180, 270, Auto). 4 Press Select . Reprints You can print up to 99 copies of a specific vector file. When Reprint is set [...]

HP-GL/2 4-5 VinylJet 36 TM Reference Guide Nesting Nesting allows the user to save media by printing multiple plots along the horizon- tal width of the media. This feature makes the most efficient use of consumables and reduces the time required to print multiple plots. When nesting is active, HP-GL/2 plots will be stored within the printer, accumu[...]

4-6 HP-GL/2 VinylJet 36 TM Reference Guide The following parameters will not affect nesting: • Ink limiting; • Replots; • If Auto Rotation is enabled, then the nesting algorithm is free to rotate the plot if it determines that doing so will save media. Plots are sequen- tially fitted across the page from right to left; and • The HP-GL/2 EC [...]

HP-GL/2 4-7 VinylJet 36 TM Reference Guide Ink limit The printer can assign an ink limit to polygon fills and wide vectors. This helps prevent bleeding. The default for this option is On. If you are using high quality media, this option may not be needed and can be turned off. ➪ To enable the ink limit 1 From the main menu, choose Setup Menu /HP-[...]

Installing additional memory A The Vin ylJet 36 ships with 32 MB of DRAM, upgradable to a maximum of 128 MB, 64 MB per socket. Additional memory helps to free the host computer more quickly. Acceptable SIMM sizes Printer memory may be upgraded by installing 72-pin 60 nanosecond (or faster) SIMMs that are either 32 or 36 bits wide. (The printer does[...]

Installing additional memory A-2 VinylJet 36 TM Reference Guide ➪ To remove the SIMMs 1 Facing the top of the SIMMs, push the side clips gently to the outside (away from the SIMM). 2 Push over and pull out, being careful not to damage the fingers on the top. ➪ To install the new SIMM 1 Insert at a 45 degree angle and slowly push the SIMM to a 9[...]

Menu tree B This section contains an overview of the printer ' s menu tree. Text items in italics indicate that selecting the option gives access to a menu with further options. Items in bold are the default option. Main menu at a glance Main Menu Load Media Cut Pause Reset Feed Media Menu Forward Media Counter Display Counter Backward Exit Se[...]

VInylJet 36 TM Reference Manual B-2 Menu Tree Feed media menu Forward advances media toward the front of the printer. Media Counter provides access to additional options where the length of a roll of media (0 to 500') can be entered and the media counter reset. Display Counter displays a screen where the current value of the media length can b[...]

Menu Tree B-3 VInylJet 36 TM Reference Manual Setup menu at a glance (Bold indicates the default) Setup Print Mode Menu Color Mode Color , mono, gray Quality Mode draft, photo , enhanced, best Exit Paper Option Menu Auto-Load Delay 1-12, 6 Save Media On /Off Auto-Wipe On/ Off Exit HPGL/2 Menu Palette Select HP-GL/2 , AutoCAD Control Software , Prin[...]

VInylJet 36 TM Reference Manual B-4 Menu Tree Utility menu at a glance (Bold indicates the default) Utility Prime Menu Prime All Clean Prime Single Start Routine Access Cartridge Color Calib Menu (color) vertical (color) horizontal Calib Print Test Calibration Menu Use Calib XY On /Off Paper Axis Test Color Db Menu Open Jet Menu Paper Axis 32.00 - [...]

Menu Tree B-5 VInylJet 36 TM Reference Manual Setup menu Print Mode Menu provides access to options for color, quality, dots per inch, and EOP dry. Paper Option Menu provides access to options for loading paper. HP-GL/2 Menu provides access to options for setting HP-GL/2 features. User Setup Menu provides access to options for defining and saving u[...]

VInylJet 36 TM Reference Manual B-6 Menu Tree HP-GL/2 Menu Palette Select provides access to a further menu to select an AutoCAD color palette or a generic HP-GL/2 palette. Control determines whether certain printing parameters are set in the software application or overridden by the printer's front panel display. Rotation provides access to a[...]

Menu Tree B-7 VInylJet 36 TM Reference Manual Ink Option Menu Ink reduction (applies to HPGL/2 only) provides access to a further menu in which to set the percentage by which to decrease the amount of ink emitted to help prevent bleeding or pooling of ink. Options are 0 , 12.5, 25, 37.5, and 50. Ink preheat provides access to a further menu in whic[...]

VInylJet 36 TM Reference Manual B-8 Menu Tree Serial Comm Menu (Bold indicates the default) For use by technical support only. Baud rate provides access to a further menu to select the baud rate: 9600 (default) , 19200, 38400. Data bits 7, 8 Parity bits provides access to a further menu to select parity: None (default), Even, Odd. Exit returns to t[...]

Menu Tree B-9 VInylJet 36 TM Reference Manual Prime menu Prime All Prints the prime pattern for each cartridge. Prime Single Provides access to a further menu in which you can choose to prime an individual cartridge. Start Routine Prints a recovery pattern/jet status plot. Clean (Color) Causes the selected cartridge to clear its jets by expelling a[...]

VInylJet 36 TM Reference Manual B-10 Menu Tree Service Menu (Bold indicates the default) Calibration Menu provides access to calibration options. Diagnostics Menu provides access to a further set of menus for performing diagnostics (tech support only) and for printing the color test. About provides information about the printer's firmware vers[...]

T echnical information C MEDIA TYPES: Untreated calendared vinyl, cast vinyl, banner vinyl MEDIA ROLL PARAMETERS: Inner roll core: 2" +/- 1/16", and 3" +/- 1/16" with adapter Max. outside roll diameter: 6" Max. roll width: 36" Max. media weight: 60 lbs. RESOLUTION: 600 x 600 dpi FEATURES: Power feed and takeup 8 user-s[...]

Technical information C-2 VInylJet 36 TM Reference Manual DIMENSIONS: Height (with stand) (platen above floor) 44" (1120 mm) Width 87" (2209.8 mm) Depth 28" (710 mm) Weight printer and stand 140 lbs. (62.2 kg) Print width 24" min. to 36" max. printable[...]

Error messages D A yellow LED on the control panel lights to indicate error conditions. When the yellow LED lights, check t he display for messages which will help you determine the status of the printer and possible corrective action to take. Cartridge errors The printer automatically performs tests on the cartridges and uses the informa- tion to [...]

Error messages D-2 VinylJet 36 TM Reference Guide Memory Errors If the "Insufficient raster memory" message displays, press the Reset button on the Main Menu to clear the message and abort the print job.[...]

Troubleshooting E This appendix contains valuable information to help you solve the most common printer problems. The problems addressed are divided into these types: - Printer health - Print quality - Data transfer - Application software Troubleshooting quick list Many common problems can be solved by checking for just two items: - Is the printer [...]

VinylJet 36 TM Reference Guide E-2 Troubleshooting 8. If you are networked, login and try printing from several software applications. 9. If steps 7 or 8 fail, repeat them using another computer or remove from the network and test standalone. If one application fails, but others print successfully, that can indicate a problem with a specific softwa[...]

Troubleshooting E-3 VinylJet 36 TM Reference Guide File will not print If you are using a parallel cable, be sure it meets the specifications of IEEE 1284. Check your electrical connections. From your software application, print to a file and send the file to the printer in DOS using the DOS Copy command. At the DOS prompt, type COPY /b filename po[...]

VinylJet 36 TM Reference Guide E-4 Troubleshooting If the carriage is in the same spot, check the encoder strip for visible damage (clear plastic strip under the trailing cable tray and above the belt) Refer to the figure which follows. Printer front view Encoder strip under second trailing cable cover level, (clear plastic strip directly behind th[...]

Troubleshooting E-5 VinylJet 36 TM Reference Guide Check whether the idler assembly (located at the left end of the belt) moves freely. Check whether it is cracked or broken. Ink cartridges do not fire properly Be sure th at cartridges and the service station are cleaned daily to maintain good print quality. (See the Maintenance Guide.) Cartridges [...]

VinylJet 36 TM Reference Guide E-6 Troubleshooting What if I need a firmware upgrade? You can download firmware upgrades from ENCAD’s Internet web page ( www.encad.com ). Firmware Download Procedure (Upgrade/Printer Refresh) You can use the ENCAD File Print Utility (EFPU) to download new firmware to your printer. The EFPU can be found on the Syst[...]

Troubleshooting E-7 VinylJet 36 TM Reference Guide Overall print quality is poor Clean, calibrate, or replace cartridges. Make sure the printer is positioned on level ground. Use a higher quality print mode. Be sure the media tension bar is inserted on the media as shown in the Quick Start Guide. If you are using banner vinyl, be sure to insert the[...]

VinylJet 36 TM Reference Guide E-8 Troubleshooting Smudged or dark characters Make sure the media is straight and unwrinkled when loading it into the printer. C lean, calibrate, or replace cartridges. Try a different print mode. Improperly formed or misaligned characters Calibrate cartridges. Color problems or shadowing Calibrate cartridges. Excess[...]

Troubleshooting E-9 VinylJet 36 TM Reference Guide Splotchy area fill Try using Best mode. If the problem persists, clean, calibrate, or replace cartridges. Adjust cartridge preheat as described in Chapter 2. Excessive banding in area fills Consistent banding is generally a hardware problem; inconsistent banding is generally a software problem. Cha[...]

VinylJet 36 TM Reference Guide E-10 Troubleshooting To ensure the highest quality and reliability of the data that is sent to the printers, the IEEE standard 1284 parallel cable is required to be used when utilizing the parallel port on the printers. Note: Be sure that your parallel cable does not exceed the maximum of 10 ft. This standard uses shi[...]

Troubleshooting E-11 VinylJet 36 TM Reference Guide - Do you need to take additional steps to allow the print servers and print clients to communicate with each other? - If your site is not running NIS or NIS+, have you entered the IP address for the print server in each client’s /etc/hosts file and entered all print client IP addresses in the /e[...]

VinylJet 36 TM Reference Guide E-12 Troubleshooting Difficulty generating prints ranging from A to D size Many software applications limit the maximum print size to “C” or “D” size due to the way that they map their internal coordinate system to memory. Some applications which limit maximum print size are listed below: - Microsoft Word: 22 [...]

Troubleshooting E-13 VinylJet 36 TM Reference Guide inches. Larger page sizes may be attainable if the resolution in the driver is lowered. This limitation also applies to the HP 750C printer, and 16 bit printer drivers under Win95. Programs that use their own internal drivers that bypass the Windows operating system are not real common but they do[...]

VinylJet 36 TM Reference Guide E-14 Troubleshooting Warranty Cartridge Exchange (877) ENCADTS Supplies Sales (888) 747-9303 No. American Sales (800) 45-ENCAD ENCAD Inc. - France Customer Support +33-1-58098100 Customer Support FAX +33-1-58098101 ENCAD Inc. - Germany Customer Support +49-89-6603-90342 Customer Support FAX +49-89-6603-9043 ENCAD Inc.[...]