Lenovo 5032 инструкция обслуживания

ThinkCentr e User Guide Machine T ypes: 0267, 0385, 4164, 4167, 5025, 5032, 5035, 5049, 5070, and 7518[...]

Note: Before using this information and the pr oduct it supports, be sur e to read and understand the “Important safety information” on page v and Appendix A “Notices” on page 115. First Edition (April 2011) © Copyright Lenovo 2011. LIMITED AND RES TRICTED RIGHTS NO TICE: If data or software is delivered pursuant a Gener al Services Admini[...]

Contents Important safety information . . . . . . v Service and upgrades . . . . . . . . . . . . . v Static electricity prevention . . . . . . . . . . . v P ower cor ds and power adapters . . . . . . . . vi Extension cords and relat ed devices . . . . . . . vi Plugs and outlets. . . . . . . . . . . . . . vii External devices . . . . . . . . . . . .[...]

Chapter 6. Recovery information . . . 67 Creating and using recovery media . . . . . . 67 Creating recovery media . . . . . . . . . 67 Using r ecovery media . . . . . . . . . . 68 P erforming backup and r ecovery operations . . . 68 P erforming a backup oper ation . . . . . . 68 P erforming a recovery oper ation . . . . . . 69 Using the Rescue and [...]

Export classication notice . . . . . . . . . . 117 T elevision output notice . . . . . . . . . . . 117 EU-EMC Directive (2004/108/EC) EN 55022 class B Stat ement of Compliance . . . . . . . . . 117 Japanese VCCI Class B statement . . . . . . . 118 Japan compliance statement for products which connect t o the power mains with r ated curr ent less[...]

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Important safety information CA UTION: Before using this manual, be sur e to read and understand all the r elated safety information for this product. Refer to the information in this section and the safety information in the ThinkCentre Safety and W arranty Guide that you received with this pr oduct. Reading and understanding this safety informati[...]

or CRU , do not open the static-pr otective package containing the part until the instructions dir ect you to install it. When you handle options or CRUs, or perform any work inside the comput er , take the following pr ecautions to avoid static-electricity damage: • Limit your movement. Movement can cause static electricity to build up around yo[...]

Plugs and outlets If a receptacle (power outlet) that you int end to use with your comput er equipment appears t o be damaged or corroded, do not use the outlet until it is r eplaced by a qualied electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r eplacement. Do not shar e an electrical out[...]

F or your safety and to maintain optimum computer performance, always follow these basic pr ecautions with your deskt op computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the comput er for dust accumulation. • Remove dust from vents and any perfor ations in the bez el. More frequent clea[...]

Laser compliance statement CA UTION: When laser pr oducts (such as CD-ROMs, DVD drives, ber optic devices, or tr ansmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could r esult in exposure to hazardous laser r adiation. There are no serviceable parts inside the device. • Use o[...]

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Chapter 1. P roduct overview This chapter pr ovides information about the comput er features, specications, softwar e progr ams pr ovided by L enovo, and locations of connectors, components, parts on the system board, and int ernal drives. F eatur es This section provides information about the computer featur es. The following information covers[...]

• Ability to stor e power -on self-test (POST) har dware test r esults • Desktop Management Interface (DMI) Desktop Management Int erface provides a common path for users to access information about all aspects of a computer , including processor type, installation date, attached printers and other peripherals, power sour ces, and maint enance [...]

Expansion • One hard disk drive bay • One optical drive bay • T wo PCI car d slots • One PCI Expr ess x1 car d slot • One PCI Express x16 gr aphics car d slot P ower supply Y our comput er comes with 240-watt automatic voltage-sensing power supply . Security features • Computrace Agent software embedded in rmwar e • Cover pr esence[...]

Specications This section lists the physical specications for your comput er . Dimensions Width: 334 mm (13.15 inches) Height: 97 mm (3.8 inches) Depth: 369 mm (14.53 inches) Weight Maximum congur ation as shipped: 7.5 kg (16.53 lb) Environment • Air t emperatur e: Operating: 10°C to 35°C (50°F to 95°F) Non-operating: -40°C t o 60°[...]

Lenovo ThinkV antage T ools The Lenovo ThinkV antage ® T ools pr ogram guides you to a host of information sour ces and provides easy access to various tools to help you work more easily and securely . Note: The L enovo ThinkV antage T ools pr ogram is only available on comput ers with the Windows 7 oper ating system fr om Lenovo. T o access the L[...]

Pr oduct Recovery The Pr oduct Recovery pr ogram enables you to r estore the contents of the hard disk drive to the fact ory default settings. ThinkV antage Client Security Solution The ThinkV antage Client Security Solution pr ogram is available on select Lenovo computers. It helps pr otect your information, including vital security information li[...]

Adobe Reader The Adobe Reader pr ogram is a tool used to view, print, and sear ch PDF documents. Antivirus softwar e Y our computer comes with antivirus software that you can use t o detect and eliminate viruses. Lenovo provides a full version of antivirus softwar e on your har d disk drive with a free 30-day subscription. After 30 days, you must r[...]

Locating connectors on the rear of your computer Figure 2 “Rear connect or locations” on page 8 shows the locations of the connectors on the rear of your computer . Some connectors on the r ear of your computer ar e color -coded to help you det ermine where to connect the cables on your computer . Figure 2. Rear connector locations 1 P ower cor[...]

Connector Description DisplayP ort connect or Used to attach a high-performance monitor , a dir ect-drive monitor , or other devices that use a DisplayP ort connector . Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: T o oper ate the computer within FCC Class B limits, use a C ategory 5 Ethernet cable. Micr[...]

Locating components Figure 3 “Component locations” on page 10 shows the locations of the various components in your computer . T o open the comput er cover , see “Opening the computer cover” on page 30. Figure 3. Component locations 1 Heat sink and fan assembly 7 Syst em fan assembly 2 P ower supply assembly 8 Internal speaker (installed in[...]

Locating parts on the system board Figure 4 “System board part locations” on page 11 shows the locations of the parts on the system boar d. Figure 4. System board part locations 1 4-pin power connector 15 eSA T A connector 2 Micr oprocessor 16 P ower fan connector 3 Microprocessor fan connect or 17 F ront panel connect or (for connecting LED in[...]

Locating internal drives Internal drives are devices that your comput er uses t o r ead and stor e data. Y ou can add drives to your computer to incr ease st orage capacity and enable your computer to r ead other types of media. Int ernal drives ar e installed in bays. In this manual, the bays are referr ed to as bay 1, bay 2, and so on. Y our comp[...]

Machine type and model label The machine type and model label identies your comput er . When you contact L enovo for help, the machine type and model information helps support technicians to identify your computer and provide fast er service. The following is a sample of the machine type and model label. Figure 6. Machine type and model label Ch[...]

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Chapter 2. Using your computer This chapter pr ovides information on using some of the comput er components. F requently ask ed questions The following ar e a few tips that will help you optimiz e the use of your comput er . Can I get my user guide in another language? The user guide is available in various languages on the Lenovo Support Web sit e[...]

Note: Y ou can use the mouse or the Up and Down arr ow keys t o highlight menu selections. Y ou can close the Start menu or the conte xt menu by clicking the mouse or pressing Esc. Using the blue ThinkV antage button Some keyboards have a blue ThinkV antage butt on that you can use to open a compr ehensive on-board help and information center from [...]

Y ou can switch the function of the primary and secondary mouse butt ons and change other default behavior through the mouse pr operties function in the Windows Control P anel. Adjusting audio Sound is an important part of the comput er experience. Y our computer has a digital audio controller built into the syst em boar d. Some models also have a [...]

Using CDs and DVDs Y our computer might have a DVD ROM drive or recor dable DVD drive installed. DVD drives use industry-standard, 12 cm (4.75-inch) CD media or DVD media. If your comput er comes with a DVD drive, the drive can r ead DVD-ROM discs, DVD-R discs, DVD-RAM discs, DVD-RW discs, and all types of CDs, such as CD-ROM discs, CD-RW discs, CD[...]

1. With the computer on, pr ess the Eject/Load button. When the tr ay slides out automatically, carefully remove the disc. 2. Close the tr ay by pr essing the Eject/L oad button or by gently pushing the tr ay forward. Note: If the tr ay does not slide out of the drive when you pr ess the Eject/Load button, insert a str aightened paper clip into the[...]

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Chapter 3. Y ou and your comput er This chapt er pr ovides information about accessibility, comfort, and r elocating your computer to other countries or regions. Accessibility and comfort Good ergonomic pr actice is important t o get the most fr om your personal comput er and t o avoid discomfort. Arrange your workplace and the equipment you use t [...]

Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body . Also, position other equipment you use regularly, such as the telephone or a mouse, within easy r each. Gl[...]

Register your comput er with L enovo T o regist er your comput er , go to http://www.lenovo.com/r egister. Then, follow the instructions on the screen to complete the registr ation. This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables L enovo t o notify you about possible technical in[...]

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Chapter 4. Security This chapt er provides information about how to prot ect your computer from theft and unauthoriz ed use. Security featur es The following security featur es ar e available on your computer: • Computrace Agent software embedded in rmwar e The Computr ace Agent softwar e is an IT asset management and comput er theft recovery [...]

Attaching an integr ated cable lock An int egrated cable lock, sometimes referr ed to as the Kensington lock, can be used to secure your computer t o a desk, table, or other non-permanent xture. The cable lock attaches to the integr ated cable lock slot at the r ear of your comput er and is oper ated with a key . The cable lock also locks the bu[...]

• Administrat or Passwor d: Setting an Administr ator P assword deters unauthoriz ed users from changing conguration settings. If you are r esponsible for maintaining the congur ation settings of several computers, you might want t o set an Administr ator P assword. F or mor e information, see “ Administr ator P assword” on page 76 . Y [...]

• When you clear the Security Chip, be sur e t o turn your computer off and then turn it on again after you set the Security Chip to Active . Otherwise, the Clear Security Chip option will not be displayed. T o set an it em on the Security Chip submenu, do the following: 1. Print these instructions. 2. Save all open les, and e xit all applicat[...]

Chapter 5. Installing or r eplacing har dware This chapter provides instructions on how to install or r eplace hardwar e for your computer . Handling static-sensitive devices Do not open the static-prot ective package containing the new part until the defective part has been removed from the computer and you ar e ready t o install the new part. Sta[...]

Opening the computer cover Attention: Do not open your computer or att empt any repair before r eading and understanding the “Important safety information” on page v . This section provides instructions on how to open the comput er cover . CA UTION: T urn off the computer and wait three to ve minutes to let the computer cool before opening t[...]

3. Remove the front bez el by r eleasing the thr ee plastic tabs on the top of the fr ont bezel and pivoting the front bez el outwar d to r emove it from the computer . Figure 9. Removing the fr ont bezel Chapter 5 . Installing or r eplacing hardware 31[...]

4. T o r einstall the front bez el, align the other three plastic tabs on the bottom of the fr ont bezel with the corresponding holes in the chassis, then pivot the fr ont bez el inwar d until it snaps int o position. Figure 10. Reinstalling the front bezel What to do ne xt: • T o work with another piece of hardwar e, go t o the appropriate secti[...]

Installing or replacing a memory module Attention: Do not open your computer or att empt any repair before r eading and understanding the “Important safety information” on page v. This section pr ovides instructions on how to install or replace a memory module. Y our computer has four slots for installing or replacing DDR3 UDIMMs that pr ovide [...]

• If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 12. Opening the retaining clips 10. P osition the new memory module over the memory slot. Make sur e that the notch 1 on the memory module aligns correctly with the slot key 2 on the syst em boar d. Push th[...]

2. Open the computer cover . See “Opening the computer cover” on page 30. 3. Rotate the PCI car d r etainer to the open position. 4. Depending on whether you ar e installing or replacing a PCI car d, do one of the following: • If you are installing a PCI card, r emove the appropriate metal slot cover . • If you are r eplacing an old PCI car[...]

5. Remove the new PCI car d fr om its static-pr otective package. 6. Install the new car d int o the appropriat e car d slot on the system board and r otate the car d r etainer to the closed position. See “L ocating parts on the syst em board” on page 11. Figure 15. Installing the PCI card What to do ne xt: • T o work with another piece of ha[...]

4. Locat e the card r eader drive bay . See “Locating int ernal drives” on page 12. Note: Y ou might have to r emove the metal cover of the car d reader drive bay . 5. Install the new car d r eader into the card reader br acket. Then install the two scr ews t o secur e the card reader t o the br acket. 6. Install the car d r eader br acket to t[...]

7. Install the screw to secur e the car d reader br acket to the chassis. Figure 17. Installing the screw that secures the card reader 8. Pivot the optical drive bay upwar d and connect the card reader cable t o one of the USB connectors on the system boar d. See “L ocating parts on the syst em board” on page 11 . 9. Reinstall the fr ont bez el[...]

Replacing the car d reader T o r eplace the card reader , do the following: 1. Remove all media from the drives and turn off all attached devices and the computer . Then, disconnect all power cords fr om electrical outlets and disconnect all cables that ar e connect ed to the comput er . 2. Open the computer cover . See “Opening the computer cove[...]

9. Install the car d r eader br acket to the chassis. Then push the br acket t o the left t o align the scr ew hole in the br acket with the corr esponding hole in the chassis. Figure 20. Installing the card reader 40 ThinkCentre User Guide[...]

10. Install the screw to secur e the car d reader br acket to the chassis. Figure 21. Installing the screw that secures the card reader 11. Pivot the optical drive bay upwar d and r econnect the car d reader cable to one of the USB connectors on the system boar d. See “L ocating parts on the system board” on page 11 . 12. Reinstall the fr ont b[...]

T o r eplace the battery, do the following: 1. T urn off the comput er and disconnect all power cor ds fr om electrical outlets. 2. Open the computer cover . See “Opening the computer cover” on page 30. 3. Locat e the battery . See “Locating parts on the syst em board” on page 11. 4. Remove the old batt ery . Figure 22. Removing the old bat[...]

4. Pull on the handle of the har d disk drive brack et as shown and then lift the hard disk drive bracket up fr om the optical drive bay . Figure 24. Removing the hard disk drive 5. Disconnect the signal cable and the power cable from the har d disk drive t o complet ely r emove the har d disk drive fr om the chassis. 6. Flex the retaining clips as[...]

7. T o install a new hard disk drive into the br acket, e x the br acket and align pin 1 , pin 2 , pin 4 , and pin 5 on the brack et with the corr esponding holes in the har d disk drive. Important: Do not t ouch the circuit board 3 on the bott om of the hard disk drive. 8. Connect the signal cable and the power cable t o the new hard disk drive[...]

What to do ne xt: • T o work with another piece of hardwar e, go t o the appropriate section. • T o complet e the installation or replacement, go t o “Completing the parts r eplacement” on page 65. Replacing the optical drive Attention: Do not open your computer or att empt any repair before r eading and understanding the “Important safet[...]

7. Pr ess the optical drive lock 1 and slide the optical drive out of the rear of the drive bay assembly . Figure 28. Removing the old optical drive 8. Install the optical drive retainer on the side of the new optical drive. Figure 29. Installing the optical drive retainer 46 ThinkCentre User Guide[...]

9. Slide the new optical drive into the drive bay until it snaps int o position. Figure 30. Installing a new optical drive 10. Connect the signal cable and the power cable to the rear of the optical drive. What to do ne xt: • T o work with another piece of hardwar e, go t o the appropriate section. • T o complet e the installation or replacemen[...]

3. Disconnect the heat sink and fan assembly cable from the micropr ocessor fan connector on the syst em board. See “Locating parts on the system board” on page 11. 4. F ollow this sequence t o r emove the four screws that secure the heat sink and fan assembly to the system boar d: a. P artially remove screw 1 , then fully r emove screw 2 , and[...]

6. Remove the two scr ews that secure the heat sink fan duct. Then r emove the heat sink fan duct fr om the failing heat sink and fan assembly . Figure 32. Removing the heat sink fan duct 7. Place the new heat sink and fan assembly on the system board so that the four screws are aligned with the corresponding holes in the system board. Make sur e t[...]

10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until the two screw holes in the heat sink fan duct are aligned with those in the heat sink and fan assembly . Install the two screws to secur e the heat sink fan duct. Figure 33. Installing the heat sink fan duct What to do ne xt: • T o work with another p[...]

Hazardous moving parts. K eep ngers and other body parts away . CA UTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels ar e present inside any component that has this label attached. There ar e no serviceable parts inside these components. If you suspect[...]

5. Remove the two scr ews that secure the heat sink fan duct, and then lift the heat sink fan duct out of the chassis. Figure 34. Removing the heat sink fan duct 52 ThinkCentre User Guide[...]

6. Pivot the optical drive upwar d and disconnect the power supply assembly cables fr om all drives and from power connectors 1 and 2 on the system board. Figure 35. Power connect ors on the system board Note: Y ou might also need to r elease the power supply assembly cables fr om some cable clips or ties that secur e the cables to the chassis. Mak[...]

7. At the r ear of the comput er , remove the three scr ews that secur e the power supply assembly . P ress the power supply clip 1 downward t o r elease the power supply assembly and then slide the power supply assembly to the fr ont of the computer . Lift the power supply assembly out of the computer . Figure 36. Removing the power supply assembl[...]

11. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until the two screw holes in the heat sink fan duct are aligned with those in the heat sink and fan assembly . Install the two screws to secur e the heat sink fan duct. Figure 38. Installing the heat sink fan duct What to do ne xt: • T o work with another p[...]

3. Locat e the syst em boar d and disconnect all cables connected to the system boar d. See “L ocating parts on the system board” on page 11. 4. Remove the heat sink and fan assembly with the fan duct. See “Replacing the heat sink and fan assembly” on page 47. Note: Do not let the thermal grease on the bottom of the heat sink and fan assemb[...]

b. Note the orientation of the micr oprocessor in the socket. Y ou can either look for the small triangle 1 on one corner of the micr oprocessor or note the orientation of the notches 2 on the micropr ocessor . This is important when installing the new micr oprocessor on the system boar d. c. T ouch only the edges of the micr oprocessor . Do not t [...]

12. Reinstall the heat sink and fan assembly with the fan duct as shown. See “Replacing the heat sink and fan assembly” on page 47. Figure 42. Reinstalling the heat sink and fan assembly with the fan duct 13. Reconnect all cables that were disconnect ed fr om the system board. What to do ne xt: • T o work with another piece of hardwar e, go t[...]

3. Remove the front bez el by r eleasing the thr ee plastic tabs and pivoting the front bez el outward. Figure 43. Removing the front bezel 4. Locat e the int ernal speaker . See “L ocating components” on page 10. 5. Disconnect the internal speaker cable fr om the internal speaker connect or on the system boar d. See “Locating parts on the sy[...]

6. Remove the screw that secures the cover presence switch (intrusion switch) and r emove the cover presence switch fr om the chassis. Figure 44. Removing the cover presence switch 60 ThinkCentre User Guide[...]

7. Push the internal speaker outward thr ough the hole 1 t o disengage it fr om the two metal tabs on the chassis. Then, slide the int ernal speaker to the right to remove it from the chassis. Figure 45. Removing the internal speaker 8. Align the new internal speaker with the two metal clips on the chassis, and then slide the speaker as shown until[...]

Figure 46. Installing the new internal speak er 9. Reconnect the int ernal speaker cable t o the system boar d. See “L ocating parts on the syst em board” on page 11. 10. P osition the cover presence switch so that the scr ew hole in the cover pr esence switch is aligned with the corr esponding hole in the chassis. 62 ThinkCentre User Guide[...]

11. Install the screw t o secur e the cover presence switch to the chassis. Figure 47. Reinstalling the cover presence switch 12. T o r einstall the front bez el, align the three tabs on the front bez el with the corresponding holes in the chassis and pivot the front bez el inwar ds until it snaps into position. What to do ne xt: • T o work with [...]

3. Remove the fr ont bez el. See “Removing and r einstalling the fr ont bezel” on page 30. 4. Pivot the optical drive bay upwar d and disconnect the front audio and USB assembly cables fr om the system board and not e the cables r outing. See “Locating parts on the system board” on page 11. 5. Remove the screw that secures the front audio a[...]

Replacing the k eyboard or mouse Attention: Do not open your computer or att empt any repair before r eading and understanding the “Important safety information” on page v. This section provides instructions on how to r eplace the keyboard or mouse. T o replace the keyboar d or mouse, do the following: 1. Remove any media fr om the drives. Then[...]

8. T o updat e your congur ation, see Chapt er 7 “Using the Setup Utility progr am” on page 75. Note: In most ar eas of the world, Lenovo r equires the r eturn of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives. Obtaining device drivers Y ou can obtain[...]

Chapter 6. Recovery information This chapter pr ovides information about the r ecovery solutions provided by Lenovo. This chapt er contains the following t opics: • Creating and using r ecovery media • P erforming backup and r ecovery oper ations • Using the Rescue and Recovery workspace • Creating and using a rescue medium • Installing o[...]

Note: On the Windows 7 oper ating system, you can creat e r ecovery media using discs or e xternal USB stor age devices. On the Windows Vista oper ating system, you can cr eate r ecovery media using only discs, so this operation is also called “ creating P roduct Recovery discs. ” • T o cr eate recovery media on the Windows 7 oper ating syste[...]

• T o perform a backup oper ation using the Rescue and Recovery pr ogram on the Windows 7 oper ating system, do the following: 1. F r om the Windows desktop, click Start ➙ All P rograms ➙ Lenovo ThinkV antage T ools ➙ Enhanced Backup and Restor e . The Rescue and Recovery progr am opens. 2. In the Rescue and Recovery main window, click the [...]

• Restor e your har d disk drive from a Rescue and Recovery backup: If you have back ed up your hard disk drive using the Rescue and Recovery pr ogram, you can r estore the hard disk drive from a Rescue and Recovery backup, even if you cannot start the Windows operating syst em. • Restor e your hard disk drive t o the factory default stat e: Th[...]

3. Click the Create Rescue Media icon. The Creat e Rescue and Recovery Media window opens. 4. In the Rescue Media ar ea, select the type of the rescue medium you want t o cr eate. Y ou can creat e a r escue medium using a disc, a USB har d disk drive, or a secondary int ernal hard disk drive. 5. Click OK and follow the instructions on the scr een t[...]

6. In the application subfolder , look for a SETUP .EXE le or other appropriat e EXE les for setup. Double-click the le and follow the instructions on the scr een to complete the installation. Reinstalling preinstalled device drivers This section provides instructions on how to reinstall pr einstalled device drivers. Attention: When you re[...]

5. Open the appropriat e application subfolder . 6. In the application subfolder , look for a SETUP .EXE le or other appropriat e EXE les for setup. Double-click the le and follow the instructions on the screen to complete the installation. Reinstalling device drivers T o reinstall a device driver for an option you installed, refer to the [...]

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Chapter 7. Using the Setup Utility pr ogram The Setup Utility pr ogram is used t o view and change the congur ation settings of your computer , r egardless of which oper ating system you ar e using. However , the operating system settings might override any similar settings in the Setup Utility progr am. Starting the Setup Utility pr ogram T o s[...]

P assword considerations A passwor d can be any combination of up t o 64 alphabetic and numeric char acters. F or security r easons, it is r ecommended to use a strong password that cannot be easily compr omised. T o set a strong password, use the following guidelines: • Have at least eight charact ers in length • Contain at least one alphabeti[...]

Note: A passwor d can be any combination of up t o 64 alphabetic and numeric char acters. F or mor e information, see “P assword consider ations” on page 76. Erasing lost or forgott en passwords (clearing CMOS) This section pr ovides instructions on how to er ase lost or for gotten passwor ds, such as a user password. T o erase a lost or for go[...]

Selecting a tempor ary startup device Use this pr ocedure to select a t emporary startup device. Note: Not all discs and hard disk drives ar e bootable. 1. T urn off your computer . 2. Repeatedly press and release the F12 key when turning on the comput er . When the Please select boot device window displays, r elease the F12 key . 3. Select the des[...]

• Enabling the after power loss featur e The after power loss featur e enables your computer t o wake up when the power supply r esumes after a sudden loss of electricity . T o enable the after power loss featur e, do the following: 1. Start the Setup Utility pr ogram. 2. F r om the Setup Utility progr am main menu, select P ower ➙ After P ower[...]

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Chapter 8. Updating syst em progr ams This chapter pr ovides information about updating the POST and BIOS, and how to r ecover fr om a POST and BIOS update failure. Using system programs System pr ograms ar e the basic layer of softwar e built int o your comput er . System pr ograms include the POST , the BIOS, and the Setup Utility progr am. The P[...]

Updating (ashing) the BIOS from your oper ating system Note: Because L enovo makes constant improvements to its W eb sites, the W eb page contents are subject to change without notice, including the contents r eferenced in the following pr ocedure. T o update (ash) the BIOS fr om your oper ating system, do the following: 1. Go t o http://www.[...]

14. T urn on the comput er to r estart the operating system. Chapter 8 . Updating system progr ams 83[...]

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Chapter 9. P reventing pr oblems This chapter provides information that can help you avoid common pr oblems and keep your computer running smoothly . K eeping your computer current In some situations you may nd it necessary to have the most curr ent softwar e progr ams, device drivers, or operating system. This section e xplains how to get the l[...]

can contain applications, device drivers, BIOS ashes, or softwar e updates. When the System Updat e progr am connects to the L enovo Support Web site, the Syst em Update pr ogram aut omatically recogniz es the machine type and model of your computer , the installed oper ating system, and the language of the operating system to determine what upd[...]

• Do not get the power switches or other controls wet. Moisture can damage these parts and cause an electrical hazard. • Always disconnect a power cord by gr asping the plug, but not the cord. Cleaning your computer It is a good pr actice to clean your computer periodically to pr otect the surfaces and ensur e tr ouble-free operation. CA UTION:[...]

Cleaning a at-panel monitor surface If you have a at-panel comput er display that has a exible lm surface, do the following t o clean the special surface. Wipe it gently with a soft, dry cloth, or blow on the scr een to remove grit and other loose particles. Then moisten a cloth with L CD cleaner and wipe the scr een surface. Many compu[...]

3. T urn off the comput er and all attached devices. Y our hard disk drive automatically parks the r ead/write head in a nondata area. This pr events damage to the hard disk drive. 4. Unplug the power cords from electrical outlets. 5. Disconnect communication cables, such as modem or network cables, from the outlets rst, and then disconnect the [...]

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Chapter 10. T r oubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic pr ograms. If your comput er pr oblem is not described her e, see Chapt er 11 “Getting information, help, and service” on page 111 for additional troubleshooting r esources. Basic troubleshooting The following table provides informatio[...]

Symptom Action The operating syst em does not start. V erify that: • The startup sequence includes the device where the operating system r esides. Usually, the operating system is on the har d disk drive. F or more information, see “Selecting a startup device” on page 77 . The computer beeps multiple times before the oper ating system starts.[...]

1. Remove the new hardwar e option or softwar e. If you must remove the computer cover to r emove a hardwar e option, make sur e you r eview and follow the electrical safety information pr ovided with your computer . F or your safety, do not oper ate the computer with the cover removed. 2. Run the diagnostic pr ograms t o ensure your comput er is o[...]

Note: When e xternal-speaker or headphone cables ar e attached t o the audio connector , the internal speaker , if present, is disabled. In most cases, if an audio adapter is installed in one of the e xpansion slots, the audio function built int o the system board is disabled; use the audio jacks on the adapter . • Make sure that the progr am you[...]

An audio disc or Aut oPlay-enabled disc does not automatically play when it is inserted int o a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc int o t[...]

Actions: • Restart the DVD player progr am. • Close any open les, turn off the computer , and then restart the computer . • T ry a lower scr een r esolution or color depth. If these actions do not corr ect the problem, run the diagnostic progr ams (see “Diagnostic pr ograms” on page 108 for instructions). If you need t echnical assista[...]

• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is set t o less than 1152 x 864. • On comput ers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not corr ect the problem, run[...]

1. Click Start ➙ Control P anel . 2. Click Hardwar e and Sound . 3. Click Devices and Printers . 4. Double-click USB Enhanced P erformance Keyboar d . The USB Enhanced P erformance Keyboar d Customization pr ogram starts. If these actions do not corr ect the problem, have the computer and keyboar d serviced. See Chapt er 11 “Getting information[...]

• The wireless Keyboar d is located less than ten met ers away from the tr ansceiver . • The tr ansceiver is fully installed. Action: If the T r ansceiver Communications LED is not on, reconnect the transceiver and the keyboar d. Monitor problems Note: Many monitors have status-indicat or lights and built-in contr ols for adjusting brightness, [...]

If these actions do not corr ect the problem, run the diagnostic progr ams (see “Diagnostic pr ograms” on page 108 for instructions). If you need t echnical assistance, see Chapter 11 “Getting information, help, and service” on page 111. The image appears to be ick ering Symptom: The image appears to be ickering. Actions: • The moni[...]

• “Bluetooth pr oblems” on page 102 F or more information, see “Help and Support” on page 111. Ethernet problems F or Ethernet pr oblems, select your symptom fr om the following list: • “Y our computer cannot connect to the network” on page 101 • “The adapter st ops working for no appar ent r eason” on page 101 • “If your [...]

Actions: • Make sure that WOL is enabled in the BIOS Setup Utility pr ogram. • If it is, check with your LAN administr ator for the necessary settings. If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur Symptom: If your comput er is a Gigabit Ethernet model and you use a speed of [...]

• “PIM items sent fr om the Windows 7 or the Windows Vista operating system cannot be received correctly” on page 103 Sound does not come from the Bluetooth headphone Symptom: Sound does not come fr om the Bluetooth headset/headphone but comes fr om the local speaker even though the headset/headphone is connected using Headset pr ole or A [...]

An option that previously worked does not work now Symptom: An option that pr eviously worked does not work now . Actions: • V erify that all option har dware and cable connections are secur e. • If the option comes with its own t est instructions, use those instructions t o test the option. • If the failing option is a SCSI option, verify th[...]

– 1. Click Start ➙ Control P anel . 2. Click Pr ograms . 3. Click T urn Windows features on or off . 4. A list of optional Windows components is displayed. F ollow the instructions on the screen. – 1. Click Start ➙ Computer . 2. Right-click your C drive entry and then click P roperties . 3. Click Disk Cleanup . 4. Select Files from all user[...]

Action: Run the Windows Disk Defragment er pr ogram. Note: Depending on the siz e of the har d disk drive and amount of data currently stor ed on the har d disk drive, the disk defr agmentation process might take up t o several hours to complet e. • On the Windows Vista operating system, do the following: 1. Close any pr ograms that ar e currentl[...]

If the problem persists, run the t ests described in the documentation that comes with your printer . If you cannot correct the problem, have the computer serviced. See Chapter 11 “Getting information, help, and service” on page 111. Serial port problems Use this information to tr oubleshoot the serial port and devices attached to the serial po[...]

– Y our comput er has the minimum memory r equirements needed to use the software. See the information supplied with the software to verify memory r equirements. (If you just installed an adapt er or memory, you might have a memory-address conict.) – The software is designed t o oper ate on your computer . – Other softwar e works on your c[...]

1. Y ou can also download the PC-Doctor for DOS diagnostic pr ogram fr om http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 109 for detailed information. 2. If you ar e unable to isolat e and repair the problem yourself after running the pr ograms, save and print the log les cr eated by the pr ograms. Y ou will need the log l[...]

Note: Y ou can insert the disc into the optical drive when you ar e setting the startup device sequence. However , if you insert the disc int o the optical drive when you have alr eady enter ed the oper ating system, you need t o r estart the computer t o access the diagnostic progr am. 3. F ollow the instructions on the scr een to select the diagn[...]

Chapter 11. Getting information, help, and ser vice This chapter contains information about help, service, and technical assistance for pr oducts manufactured by Lenovo. Information resources Y ou can use the information in this section t o access useful r esources r elating to your computing needs. Lenovo ThinkV antage T ools The Lenovo ThinkV ant[...]

Safety and W arr anty The ThinkCentre Safety and Warranty Guide that is pr ovided with your computer contains information on safety, setup, warr anty, and notices. Read and understand all safety information befor e using this pr oduct. Lenovo W eb site (http://ww w .lenovo.com) The L enovo Web site provides up-to-dat e information and services to h[...]

Most computers come with a set of diagnostic pr ograms that help you identify har dware pr oblems. F or instructions on using the diagnostic pr ograms, see “Diagnostic progr ams” on page 108. Y ou can also get the latest t echnical information and download device drivers and updat es from Lenovo Support W eb sit e at: http://www.lenovo.com/supp[...]

Service methods and pr ocedures vary by country, and some services might not be available in all countries. International Warr anty Service is deliver ed through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country . Service centers in certain countries might not be able t o service all model[...]

Appendix A. Notices Lenovo may not offer the products, services, or featur es discussed in this document in all countries. Consult your local Lenovo r epresentative for information on the products and services currently available in your area. Any r eference to a L enovo product, pr ogram, or service is not int ended to state or imply that only tha[...]

T rademarks The following t erms are trademarks of L enovo in the Unit ed States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkV antage Microsoft, Windows, and Windows Vista are tr ademarks of the Microsoft group of companies. Intel, Intel Cor e, and P entium are tr ademarks of Intel Corporation in the Unite[...]

Appendix B. Regulatory information Export classication notice This product is subject to the United Stat es Export Administr ation Regulations (EAR) and has an Export Classication Control Number (ECCN) of 4A994.b. It can be r e-exported e xcept to any of the embar goed countries in the EAR E1 country list. T elevision output notice The follow[...]

Dieses Gerät ist berechtigt, in Über einstimmung mit dem Deutschen EMVG das EG-Konformitätsz eichen - CE - zu führen. V er antwortlich für die Konformitätserklärung nach P aragr af 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gr opiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG P ar agraf 4 Abs. (1) 4: Das Gerät erfüllt die[...]

Appendix C. WEEE and r ecycling stat ements Important information for the Eur opean Directive 2002/96/EC EU Only The W aste Electrical and Electr onic Equipment (WEEE) mark applies only to countries within the Eur opean Union (EU) and Norway . Appliances are labeled in accor dance with Eur opean Dir ective 2002/96/EC concerning waste electrical and[...]

La mar ca de Residuos de equipos eléctricos y electr ónicos (WEEE) se aplica sólo a los países pertenecientes a la Unión Europea (UE) y a Noruega. Los aparatos se etiquetan conforme a la Dir ectiva Eur opea 2002/96/EC relativa a los r esiduos de equipos eléctricos y electrónicos (WEEE). La dir ectiva determina el marco par a devolver y recic[...]

påsættes forsk ellige produkt er for at angive, at pr oduktet ikke må smides væk, når det er udtjent, men skal genvindes i henhold til dett e dir ektiv . Bruger e af elektrisk og elektr onisk udstyr (EEE), der er mærket med WEEE-mærket som angivet i Bilag IV til WEEE-dir ektivet, må ikk e bortskaffe brugt EEE som usorter et husholdningsaffa[...]

Recycling information Lenovo encour ages owners of information t echnology (IT) equipment to r esponsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of pr ograms and services to assist equipment owners in recycling their IT pr oducts. F or information on r ecycling L enovo pr oducts, go t o: http://www.lenovo.com/l[...]

Resources. Comput ers and monitors are categoriz ed as industrial wast e and should be pr operly disposed of by an industrial wast e disposal contract or certied by a local government. In accordance with the Law for Pr omotion of Effective Utilization of Resources, L enovo Japan provides, thr ough its PC Collecting and Recycling Services, for th[...]

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Appendix D . Power cord notice F or your safety, L enovo provides a power cord with a gr ounded attachment plug to use with this product. T o avoid electrical shock, always use the power cor d and plug with a pr operly grounded outlet. P ower cords provided by L enovo in the United States and Canada ar e listed by Underwriters Labor atories (UL) an[...]

P ower cord part number Used in these countries and regions 41R3212 or 41R3213 Denmark 41R3220 or 41R3221 Bangladesh, L esotho, Macao S.A.R. of China, Maldives, Namibia, Nepal, P akistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda 41R3224 or 41R3225 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, Cyprus, Dominica, Gambia, G[...]

P ower cord part number Used in these countries and regions 42T5035 or 42T5120 Abu Dhabi, Bahr ain, Botswana, Brunei Darussalam, Channel Islands, Hong Kong S.A.R. of China, Cyprus, Dominica, Gambia, Ghana, Gr enada, Guyana, Iraq, Ir eland, Jor dan, Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman, Qatar , Saint Kitts [...]

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Inde x A a rescue medium, cr eating and using 70 accessing system board components and drives 32 Administrat or, password 76 antivirus software 7 audio line-in connector 8 audio line-out connector 8 audio subsystem 1 B backup and recovery operations 68 basic tr oubleshooting 91 battery, replacing 41 boot-block r ecovery 82 C cable lock, security 26[...]

PCI card 34 internal drives 1 internal speaker , replacing 58 K keyboard connector 9 keyboard, r eplacing 65 L Lenovo ThinkV antage T oolbox 109 Lenovo ThinkV antage T ools 111 Lenovo Welcome 5, 111 locating components 10 M media, creating and using r ecovery media 67 memory module installing, replacing 33 system boar d 33 Microphone connector 9 mi[...]

startup device 77 sequence, changing 78 tempor ary, selecting 78 static-sensitive devices, handling 29 system management 1 progr ams 81 system boar d connectors 11 locating parts 11 locations 11 memory module 33 system board components and drives accessing 32 T tempor ary startup device 78 the BIOS, updating (ashing) 81–82 ThinkV antage pr odu[...]

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Part Number: 0A74333 Printed in USA (1P) P/N: 0A74333 *0A74333*[...]