Русский dropdown-ico

LG 47LA640 инструкция обслуживания

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52

Идти на страницу of

Похожие руководства по эксплуатации

Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации LG 47LA640. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции LG 47LA640 или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции LG 47LA640 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций LG 47LA640, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции LG 47LA640 должна находится:
- информация относительно технических данных устройства LG 47LA640
- название производителя и год производства оборудования LG 47LA640
- правила обслуживания, настройки и ухода за оборудованием LG 47LA640
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск LG 47LA640 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок LG 47LA640 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта LG, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания LG 47LA640, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства LG 47LA640, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.

После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции LG 47LA640. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.

Содержание руководства

  • Страница 1

    www .lg.c om P /NO : MFL6 7 658608 (130 3 -REV0 1 ) Printed in K orea O WNER’S MANU AL LED T V Please r ead this manual caref ully bef ore operating your se t and retain it for future r efer ence. * L G LED T V applies L CD screen with LED backlights. LA62** LA64** LA66** LA6 9** LA7 4** LN5 7**[...]

  • Страница 2

    2 ENG ENGLISH T ABLE OF CONTENTS T ABLE OF CONTENTS 3 LICENSES 3 OPEN SOURCE SOFTW ARE NOTICE 4 SAFETY INSTRUCTIONS 10 - Viewing 3D Imaging (Only 3D models) 12 INST ALLA TION PROCEDURE 12 ASSEMBLING AND PREP ARING 12 Unpacking 15 Separate purchase 16 Parts and buttons 17 Lifting and moving the TV 18 Setting up the TV 18 - Attaching the stand 21 Mou[...]

  • Страница 3

    3 ENG ENGLISH LICENSES / OPEN SOURCE SOFTW ARE NOTICE LICENSES Supported licenses may differ by model. For more information about licenses, visit www .lg.com . Manufactured under license from Dolby Laboratories. “Dolby” and the double-D symbol are trademarks of Dolby Laboratories. The terms HDMI and HDMI High-Definition Multimedia interface, an[...]

  • Страница 4

    4 ENG ENGLISH SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS Please read these safety precautions carefully before using the product. W ARNING y Do not place the TV and/or remote control in the following environments: - A location exposed to direct sunlight - An area with high humidity such as a bathroom - Near any heat source such as stoves and other dev[...]

  • Страница 5

    5 ENG ENGLISH SAFETY INSTRUCTIONS y Do not plug too many electrical devices into a single multiple electrical outlet. Otherwise, this may result in fire due to over-heating. y Do not drop the product or let it fall over when connecting external devices. Otherwise, this may result in injury or damage to the product. Desiccant y Keep the anti-moistur[...]

  • Страница 6

    6 ENG ENGLISH SAFETY INSTRUCTIONS y Do not disassemble, repair or modify the product at your own discretion. Fire or electric shock accident can occur . Contact the service centre for check, calibration or repair . y If any of the following occur , unplug the product immediately and contact your local service centre. - The product has been impacted[...]

  • Страница 7

    7 ENG ENGLISH SAFETY INSTRUCTIONS CAUTION y Install the product where no radio wave occurs. y There should be enough distance between an outside antenna and power lines to keep the former from touching the latter even when the antenna falls. This may cause an electric shock. y Do not install the product on places such as unstable shelves or incline[...]

  • Страница 8

    8 ENG ENGLISH SAFETY INSTRUCTIONS y Do not turn the product On/Off by plugging-in or unplugging the power plug to the wall outlet. (Do not use the power plug for switch.) It may cause mechanical failure or could give an electric shock. y Please follow the installation instructions below to prevent the product from overheating. - The distance betwee[...]

  • Страница 9

    9 ENG ENGLISH SAFETY INSTRUCTIONS y When moving or unpacking the product, work in pairs because the product is heavy . Otherwise, this may result in injury . y Contact the service centre once a year to clean the internal parts of the product. Accumulated dust can cause mechanical failure. y Refer all servicing to qualified service personnel. Servic[...]

  • Страница 10

    10 ENG ENGLISH SAFETY INSTRUCTIONS Viewing 3D Imaging (Only 3D models) W ARNING Viewing Environment y Viewing Time - When watching 3D contents, take 5 - 15 minute breaks every hour . Viewing 3D contents for a long period of time may cause headache, dizziness, fatigue or eye strain. Those that have a photosensitive seizure or chronic illness y Some [...]

  • Страница 11

    1 1 ENG ENGLISH SAFETY INSTRUCTIONS CAUTION Viewing Environment y Viewing Distance - Maintain a distance of at least twice the screen diagonal length when watching 3D contents. If you feel discomfort in viewing 3D contents, move further away from the TV . Viewing Age y Infants/Children - Usage/ Viewing 3D contents for children under the age of 5 ar[...]

  • Страница 12

    12 ENG ENGLISH INST ALLA TION PROCEDURE / ASSEMBLING AND PREP ARING NOTE y Image shown may differ from your TV . y Y our TV’ s OSD (On Screen Display) may differ slightly from that shown in this manual. y The available menus and options may differ from the input source or product model that you are using. y New features may be added to this TV in[...]

  • Страница 13

    13 ENG ENGLISH ASSEMBLING AND PREP ARING FREEZE RATIO L/R SELECT ENTER BACK EXIT Q.MENU INFO MENU CH VOL P A G E FAV 3D MUTE 1 2 3 4 5 6 7 8 0 9 MARK LIST FLASHBK ENERGY SAVING TV AV MODE INPUT Remote control and batteries (AAA) (Only LA62**, LA64**, LN570*, LN575*, LN577*) (See p. 33, 34) P 123 FREEZE RATIO L/R SELECT ENTER BACK EXIT Q.MENU INFO M[...]

  • Страница 14

    14 ENG ENGLISH ASSEMBLING AND PREP ARING T ag O n T ag On (Depending on model) Stand Body / Stand Base (Only LN57**-ZE/ZK, LA62**, LA64** , LA66**) (See p. 18) Stand Base (Only LA69**, LA74** ) (See p. 19) Stand Body / Stand Base (Only LN57**-ZA) (See p. 20) LG Audio device (Depending on model)[...]

  • Страница 15

    15 ENG ENGLISH ASSEMBLING AND PREP ARING Separate purchase (Depending on model) Separate purchase items can be changed or modied for quality improvement without any notication. Contact your dealer to buy these items. These devices only work with certain models. P 123 AG-F***DP Dual play glasses AG-F*** Cinema 3D Glasses AN-MR400 Magic Remote [...]

  • Страница 16

    16 ENG ENGLISH ASSEMBLING AND PREP ARING Parts and buttons Button Description H Scrolls through the saved programmes. H Adjusts the volume level. H Selects the highlighted menu option or confirms an input. S Accesses the main menu, or saves your input and exits the menus. H Changes the input source. T urns the power on or off. NOTE y Y ou can se t [...]

  • Страница 17

    17 ENG ENGLISH ASSEMBLING AND PREP ARING Lifting and moving the TV Please note the following advice to prevent the TV from being scratched or damaged and for safe transportation regardless of its type and size. CAUTION y Avoid touching the screen at all times, as this may result in damage to the screen. y It is recommended to move the TV in the box[...]

  • Страница 18

    18 ENG ENGLISH ASSEMBLING AND PREP ARING LA62**, LA64**, LA66**, LN57**-ZE/ZK 3 1 Front M4 x 14 4 EA Stand Base Stand Body M4 x 14 4 EA M4 x 14 4 EA Setting up the TV Image shown may differ from your TV . Attaching the stand 2 (Only LA64**, LA66**) (Only LA62**, LN57**-ZE/ZK) (Only LA62**, LN57**-ZE/ZK) (Only LA64**, LA66**)[...]

  • Страница 19

    19 ENG ENGLISH ASSEMBLING AND PREP ARING LA69**, LA74** 2 3 1 Stand Base M4 x 20 4EA[...]

  • Страница 20

    20 ENG ENGLISH ASSEMBLING AND PREP ARING LN57**-ZA 2 3 1 Stand Body Stand Base P5 x 25 3EA M4 x 14 4EA CAUTION y When attaching the stand to the TV set, place the screen facing down on a cushioned table or flat surface to protect the screen from scratches. y Make sure that the screws are inserted correctly and fastened securely . (If they are not f[...]

  • Страница 21

    21 ENG ENGLISH ASSEMBLING AND PREP ARING Mounting on a table 1 Lift and tilt the TV into its upright position on a table. - Leave a 10 cm (minimum) space from the wall for proper ventilation. 10 cm 10 cm 10 cm 10 cm 10 cm U si n g t h e K e ns i ng t o n s e cu r it y sy s t em (T h i s f e at u r e i s n ot av a i la b l e f or a ll m od e ls . ) [...]

  • Страница 22

    22 ENG ENGLISH ASSEMBLING AND PREP ARING Adjusting the angle of the TV to suit view (This feature is not available for all models.) Swivel 15 degrees to the left or right and adjust the angle of the TV to suit your view . (Only LA62**, LA64**, LA66**, LN57**-ZE/ZK) 15 15 Swivel 10 degrees to the left or right and adjust the angle of the TV to suit [...]

  • Страница 23

    23 ENG ENGLISH ASSEMBLING AND PREP ARING CAUTION y When adjusting the angle adof the product, watch out for your fingers. » Personal injury may occur if hands or fingers are pinched. If the product is tilted too much, it may fall, causing damage or injury . <Rear> <Front> Securing the TV to a wall (This feature is not available for all[...]

  • Страница 24

    24 ENG ENGLISH ASSEMBLING AND PREP ARING CAUTION y Disconnect the power first, and then move or install the TV . Otherwise electric shock may occur . y If you install the TV on a ceiling or slanted wall, it may fall and result in severe injury . Use an authorised LG wall mount and contact the local dealer or qualified personnel. y Do not over tight[...]

  • Страница 25

    25 ENG ENGLISH ASSEMBLING AND PREP ARING T idying cables 1 Gather and bind the cables with the Cable Holder and the Cable Management. 2 Fix the Cable Management rmly to the TV . (Only LA62**, LA64**, LA66**, LN57**-ZE/ZK) Cable Holder Cable Management (Only LA69**, LA74**) ⨲㘶ᖂ2 ㏪ⱞ⋾#Ɐᴏ Cable Holder Cable Management (Only LN57**-ZA[...]

  • Страница 26

    26 ENG ENGLISH MAKING CONNECTIONS MAKING CONNECTIONS This section on MAKING CONNECTIONS mainly uses diagrams for the LA66** models. Connect various external devices to the TV and switch input modes to select an external device. For more information of external device’s connection, refer to the manual provided with each device. Available external [...]

  • Страница 27

    27 ENG ENGLISH MAKING CONNECTIONS HDMI connection HD MI 1 (ARC) 3 (MHL) 2 /DVI IN T ransmits the digital video and audio signals from an external device to the TV . Connect the external device and the TV with the HDMI cable as shown. Choose any HDMI input port to connect. It does not matter which port you use. NOTE y It is recommended to use the TV[...]

  • Страница 28

    28 ENG ENGLISH MAKING CONNECTIONS DVI to HDMI connection DVI OUT AUDIO OUT 1 (ARC) 3 (MHL) 2 /DVI IN L L/MONO (*Not Provided) DVD/ Blu-Ray / HD Cable Box / PC RED WHITE T ransmits the digital video signal from an external device to the TV . Connect the external device and the TV with the DVI-HDMI cable as shown. T o transmit an audio signal, connec[...]

  • Страница 29

    29 ENG ENGLISH MAKING CONNECTIONS Composite connection VIDEO M ON O ( ) AUDIO L R L CO MPO NENT IN L L/MONO A V 2 IN WHITE YELLOW YELLOW WHITE (*Not Provided) DVD/ Blu-Ray / HD Cable Box / VCR RED RED T ransmits analog video and audio signals from an external device to the TV . Connect the external device and the TV with the composite cable as show[...]

  • Страница 30

    30 ENG ENGLISH MAKING CONNECTIONS Audio connection OPT ICAL AUD IO IN O P TI C A L D IG I T A L A U D I O O UT T Digital Audio System / Sound Bar(Only 42/47LA669*) (*Not Provided) Y ou may use an optional external audio system instead of the built-in speaker . Digital optical audio connection T ransmits a digital audio signal from the TV to an exte[...]

  • Страница 31

    31 ENG ENGLISH MAKING CONNECTIONS CI module connection ▼ PCMCIA CARD SLOT ▼ (*Not Provided) View the encrypted (pay) services in digital TV mode. This feature is not available in all countries. NOTE y Check if the CI module is inserted into the PCMCIA card slot in the right direction. If the module is not inserted properly , this can cause dama[...]

  • Страница 32

    32 ENG ENGLISH MAKING CONNECTIONS Euro Scart connection AV1 IN/OUT (*Not Provided) T ransmits the video and audio signals from an external device to the TV set. Connect the external device and the TV set with the euro scart cable as shown. Output T ype Current input mode A V1 (TV Out 1 ) Digital TV Digital TV Analogue TV , A V Analogue TV Component[...]

  • Страница 33

    33 ENG ENGLISH REMOTE CONTROL REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully and use the TV correctly . T o replace batteries, open the battery cover , replace batteries (1.5 V AAA) matching the and ends to the label inside the compartment, and close the battery cover[...]

  • Страница 34

    34 ENG ENGLISH REMOTE CONTROL (Only LA62**, LA64**) (User Guide) Sees user-guide. RA TIO Resizes an image. INPUT Changes the input source. TV/RAD Selects Radio, TV and DTV programme. LIST Accesses the saved programme list. (Space) Opens an empty space on the screen keyboard. Q.VIEW Returns to the previously viewed programme. F A V Accesses your fav[...]

  • Страница 35

    35 ENG ENGLISH MAGIC REMOTE CONTROL FUNCTIONS MAGIC REMOTE CONTROL FUNCTIONS This item is not included for all models. When the message “Magic Remote Control battery is low . Change the battery .” is displayed, replace the battery . T o replace batteries, open the battery cover , replace batteries (1.5 V AA) matching and ends to the label insid[...]

  • Страница 36

    36 ENG ENGLISH MAGIC REMOTE CONTROL FUNCTIONS Registering Magic Remote Control It is necessary to ‘pair ’ (register) the magic remote control to your TV before it will work. How to register the Magic Remote Control BACK HOME P MY APPS 1 T o register automatically , turn the TV on and press the Wheel(OK) button. When registration is completed, t[...]

  • Страница 37

    37 ENG ENGLISH USING THE USER GUIDE USING THE USER GUIDE User Guide allows you to more easily access the detailed TV information. 1 Press the SMART button to access the Smart Home menu. 2 Select User Guide and press Wheel(OK) .  User Guide User Guide NOTE y Y ou can also access the User Guide by pressing ( User Guide ) in the remote control.(Onl[...]

  • Страница 38

    38 ENG ENGLISH MAINTENANCE / TROUBLESHOOTING MAINTENANCE Cleaning your TV Clean your TV regularly to keep the best performance and to extend the product lifespan. CAUTION y Make sure to turn the power off and disconnect the power cord and all other cables first. y When the TV is left unattended and unused for a long time, disconnect the power cord [...]

  • Страница 39

    39 ENG ENGLISH EXTERNAL CONTROL DEVICE SETUP / SPECIFICA TIONS SPECIFICA TIONS (Only LA66**, LA69**, LA74**, LN578*) Wireless LAN module (TWFM-B006D) specification Standard IEEE802.1 1a/b/g/n Frequency Range 2400 to 2483.5 MHz 5150 to 5250 MHz 5725 to 5850 MHz (for Non EU) Output Power (Max.) 802.1 1a: 1 1 dBm 802.1 1b: 14 dBm 802.1 1g: 10.5 dBm 80[...]

  • Страница 40

    40 ENG ENGLISH SPECIFICA TIONS (Only LN575*, LN577*, LA62**, LA64**) Wireless LAN module(TWFM-B006D) specification Standard IEEE802.1 1a/b/g/n Frequency Range 2400 to 2483.5 MHz 5150 to 5250 MHz 5725 to 5850 MHz (for Non EU) Output Power (Max.) 802.1 1a: 1 1 dBm 802.1 1b: 14 dBm 802.1 1g: 10.5 dBm 802.1 1n - 2.4GHz: 1 1 dBm 802.1 1n - 5GHz: 12.5 dB[...]

  • Страница 41

    41 ENG ENGLISH SPECIFICA TIONS SPECIFICA TIONS Product specifications may be changed without prior notice due to upgrade of product functions. For the power supply and power consumption, refer to the label attached to the product. MODELS 32LA62** 39LA62** 42LA62** 32LA6208-ZA 32LA620S-ZA 32LA620V -ZA 32LA6218-ZD 32LA621S-ZD 32LA621V -ZD 39LA6208-ZA[...]

  • Страница 42

    42 ENG ENGLISH SPECIFICA TIONS MODELS 32LA64** 42LA64** 47LA64** 32LA6400-ZA 32LA6408-ZA 32LA640S-ZA 32LA640V -ZA 32LA6418-ZB 32LA641S-ZB 32LA641V -ZB 32LA6418-ZC 32LA641S-ZC 32LA641V -ZC 32LA6448-ZA 32LA644S-ZA 32LA644V -ZA 32LA6458-ZC 32LA645S-ZC 32LA645V -ZC 42LA6400-ZA 42LA6408-ZA 42LA640S-ZA 42LA640V -ZA 42LA6418-ZB 42LA641S-ZB 42LA641V -ZB 42[...]

  • Страница 43

    43 ENG ENGLISH SPECIFICA TIONS MODELS 32LA66** 42LA66** 47LA66** 32LA6608-ZA 32LA660S-ZA 32LA660V -ZA 32LA6628-ZC 32LA662S-ZC 32LA662V -ZC 32LA6678-ZB 32LA667S-ZB 32LA667V -ZB 32LA6698-ZE 32LA669S-ZE 32LA669V -ZE 42LA6608-ZA 42LA660S-ZA 42LA660V -ZA 42LA6628-ZC 42LA662S-ZC 42LA662V -ZC 42LA6678-ZB 42LA667S-ZB 42LA667V -ZB 42LA6698-ZE 42LA669S-ZE 42[...]

  • Страница 44

    44 ENG ENGLISH SPECIFICA TIONS MODELS 47LA69** 55LA69** 42LA74** 47LA6908-ZA 47LA690S-ZA 47LA690V -ZA 47LA6908-ZB 47LA690S-ZB 47LA690V -ZB 47LA6918-ZA 47LA691S-ZA 47LA691V -ZA 47LA6928-ZC 47LA692S-ZC 47LA692V -ZC 55LA6908-ZA 55LA690S-ZA 55LA690V -ZA 55LA6908-ZB 55LA690S-ZB 55LA690V -ZB 55LA6918-ZA 55LA691S-ZA 55LA691V -ZA 55LA6928-ZC 55LA692S-ZC 55[...]

  • Страница 45

    45 ENG ENGLISH SPECIFICA TIONS MODELS 39LN57** 42LN57** 47LN57** 39LN5707-ZA 39LN5708-ZA 39LN570R-ZA 39LN570S-ZA 39LN570U-ZA 39LN570V -ZA 42LN5707-ZA 42LN5708-ZA 42LN570R-ZA 42LN570S-ZA 42LN570U-ZA 42LN570V -ZA 47LN5707-ZA 47LN5708-ZA 47LN570R-ZA 47LN570S-ZA 47LN570U-ZA 47LN570V -ZA Dimensions (W x H x D) With stand ( mm ) 894 x 587 x 236 968 x 629[...]

  • Страница 46

    46 ENG ENGLISH SPECIFICA TIONS MODELS 47LN57** 50LN57** 55LN57** 47LN5708-ZE 47LN570S-ZE 47LN570V -ZE 47LN5758-ZE 47LN575S-ZE 47LN575V -ZE 47LN5778-ZK 47LN577S-ZK 47LN577V -ZK 47LN5788-ZE 47LN578S-ZE 47LN578V -ZE 50LN5708-ZE 50LN570S-ZE 50LN570V -ZE 50LN5758-ZE 50LN575S-ZE 50LN575V -ZE 50LN5778-ZK 50LN577S-ZK 50LN577V -ZK 50LN5788-ZE 50LN578S-ZE 50[...]

  • Страница 47

    47 ENG ENGLISH SPECIFICA TIONS CI Module Size (W x H x D) 100.0 mm x 55.0 mm x 5.0 mm Environment condition Operating T emperature 0 °C to 40 °C Operating Humidity Less than 80 % Storage T emperature -20 °C to 60 °C Storage Humidity Less than 85 % Digital TV Analogue TV T elevision system DVB-T(*DVB-T/T2) DVB-C DVB-S/S2 P AL/SECAM B/G/I/D/K SEC[...]

  • Страница 48

    48 ENG ENGLISH SPECIFICA TIONS Component port connecting information Component ports on the TV Y P B P R Video output ports on DVD player Y P B P R Y B-Y R-Y Y Cb Cr Y Pb Pr Signal Component 480i/576i O 480p/576p O 720p/1080i O 1080p O (50 Hz / 60 Hz only) HDMI/DVI-DTV supported mode Resolution Horizontal Frequency (kHz) V ertical Frequency (Hz) 64[...]

  • Страница 49

    49 ENG ENGLISH SPECIFICA TIONS 3D supported mode y Video, which is input as below media contents is switched into the 3D screen automatically. y The method for 3D digital broadcast may differ depending on the signal environment. If video is not switched automatically into 3D, manually convert the settings to view 3D images. 3D supported mode automa[...]

  • Страница 50

    50 ENG ENGLISH SPECIFICA TIONS 3D supported mode manually Input Signal Playable 3D video format Resolution Horizontal Frequency (kHz) V erticla Frequency (Hz) DTV HD / SD - - 2D to 3D, Side by Side(Half), T op & Bottom A TV(CVBS/SCART) SD - - Component HD / SD - - HDMI-PC 1024X768 48.36 60 1360X768 47.71 1920X1080 67.5 2D to 3D, Side by Side(Ha[...]

  • Страница 51

    [...]

  • Страница 52

    R ecord the model number and serial number of the T V . R efer t o the label on the back cover and quote this inf ormation to your dealer when requiring any ser vice. MODEL SERIAL Please contact L G First . If y ou have any inquiries or comment s, please contact L G customer inf ormation centre. Customer Inf ormation Centre C o u n t ry Se rv i ce [...]