Moxa Technologies C104H/PCI Series инструкция обслуживания

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Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Moxa Technologies C104H/PCI Series. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Moxa Technologies C104H/PCI Series или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Moxa Technologies C104H/PCI Series можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций Moxa Technologies C104H/PCI Series, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции Moxa Technologies C104H/PCI Series должна находится:
- информация относительно технических данных устройства Moxa Technologies C104H/PCI Series
- название производителя и год производства оборудования Moxa Technologies C104H/PCI Series
- правила обслуживания, настройки и ухода за оборудованием Moxa Technologies C104H/PCI Series
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Moxa Technologies C104H/PCI Series это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Moxa Technologies C104H/PCI Series и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Moxa Technologies, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Moxa Technologies C104H/PCI Series, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Moxa Technologies C104H/PCI Series, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.

После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Moxa Technologies C104H/PCI Series. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.

Содержание руководства

  • Страница 1

    S S m m a a r r t t i i o o C104H/PCI Series User’ s Manual Smartio 4 Ports Serial Board for PCI Bus Jun. 1999 (2nd Edition) The content of this manual is also available in CD-ROM and at Moxa Web Site. Moxa Technologies Co., Ltd. Tel: +866-2-8 665-6373 Fax: +886-2-8665-6372 www.moxa.com support@moxa.com.tw[...]

  • Страница 2

    S S m m a a r r t t i i o o C104H/PCI Series User ’ s Manual The product described in this manual is furnished under a license agreement and may be used only in accordance with the terms of the agreements. Copyright Notice Copyright  1999 Moxa Technologies Co., Ltd. All rights reserved. Reproduction in any form without permission is prohibited[...]

  • Страница 3

    MOXA Internet Services Customer’ s satisfaction is always our number one concern. To ensure that customers get the full benefit of our services, Moxa Internet Services have been built for technical support, product inquiry, new driver update, user ’ s manual update, etc. The followings are the services we provide. E-mail for technical support a[...]

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    About This Manual This manual is composed of six Chapters and one A ppendix . This manual is written for installer, system administrator and software programmer. If you are a first-time installer and system administrator, we recommend you to go through the whole manual except Chapter 4 “ Serial Programming Tools ”. If you are a software program[...]

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    Table of Contents Introduction ................................................................ ................ 1-1 Overview ------------------------------------------------------------------------------------------------ ---------- 1-1 Features ------------------------------------------------------------------------------------------------ ------[...]

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    UART 16C550C ------------------------------------------------------------------------------------------------ A- 2 DB37 Connector Pinouts ---------------------------------------------------------------- -------------------- A- 3[...]

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    Smartio C104H/PCI Series User ’ s Manual 1-1 1 1 1 I I n n t t r r o o d d u u c c t t i i o o n n Overview S S m m a a r r t t i i o o - The Smart Multiport Async Solution The term S S m m a a r r t t i i o o represents smart multiport serial I/O solution. The S S m m a a r r t t i i o o C104H/PCI Series boards, including C104H/PCI and C104HS/PC[...]

  • Страница 8

    1-2 Smartio C104H/PCI Series User ’ s Manual l PC-based (vending) Machine or Kiosk System l Point-of-Sale (POS) System PCI Solution The board complies with PCI Spec. 2.1 needing neither switch nor jumper. The hardware configuration for the IRQ and Memory addresses is automatically assigned by the PCI BIOS. Hence, the board MUST be plugged first b[...]

  • Страница 9

    Introduction Smartio C104H/PCI Series User ’ s Manual 1-3 Features The Smartio C104H/PCI Series consists of members as follows: C104H/PCI: 4 RS-232 ports, high speed 16C550C or compatible UART C104HS/PCI: 4 RS-232 ports, surge protection, 16C550C or compatible UART v Support PCI, Plug and play, no switch, no jumper v Reliability ¡Ð High speed 1[...]

  • Страница 10

    1-4 Smartio C104H/PCI Series User ’ s Manual Check List Upon unpacking the Smartio C104H/PCI Series, you should find the following items in the package: v Smartio C104H/PCI Series 4 port serial board v Device driver diskettes: l Windows NT and Windows 95/98 ¡Ñ 1 l P P C C o o m m m m Lite ¡Ñ ¡Ñ 1 v Smartio C104H/PCI Series User ’ s Manual[...]

  • Страница 11

    Introduction Smartio C104H/PCI Series User ’ s Manual 1-5 Installation Guide This section gives a brief summary of how to install the Smartio C104H/PCI Series under each supported operating system. The installation is simple and involves the following stages: Check the PCI BIOS settings Install the Smartio C104H/PCI Series board See Chapter 2 “[...]

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    1-6 Smartio C104H/PCI Series User ’ s Manual[...]

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    Smartio C104H/PCI Series User ’ s Manual 2-1 2 2 2 H H a a r r d d w w a a r r e e I I n n s s t t a a l l l l a a t t i i o o n n The installation of the Smartio C104H/PCI Series consists of hardware and software installation. The respective sections of the operating systems in the next chapter will discuss more about the software installation. [...]

  • Страница 14

    2-2 Smartio C104H/PCI Series User ’ s Manual Connecting the Fan-out Cable Step 7 : Connect the connection cable. P1 P2 P3 P4 Smar tio C 104H/PCI S eries Step 8: Power on the PC and the BIOS will automatically set the IRQ and I/O address. Note! Each board must occupy one unique IRQ and four 8-byte I/O addresses, which are assigned automatically by[...]

  • Страница 15

    Smartio C104H/PCI Series User ’ s Manual 3-1 3 3 3 S S o o f f t t w w a a r r e e I I n n s s t t a a l l l l a a t t i i o o n n In this chapter, the software driver installation, configuration and driver update/removal procedures are described for various operating systems, including Windows NT, and Windows 95/98. Before proceeding with the so[...]

  • Страница 16

    3-2 Smartio C104H/PCI Series User ’ s Manual Installing Driver First Time Installing Driver Following is the procedures for installing the Smartio C104H/PCI Series driver for the first time under Windows NT 3.51/4.0. Make sure the board (s) has (have) already been plugged in the system PCI slot (s). 1. Please log in NT as Administrator. 2. Open [[...]

  • Страница 17

    Software Installation Smartio C104H/PCI Series User ’ s Manual 3-3 5. Select MOXA Smartio/Industio Family multiport board in Select OEM Option dialog box, and click [ OK ] to start driver installation. Moxa Smartio/Industio Configuration Panel dialog box appears. 6. Click [ Add ] button to open Property dialog box to change port setting and advan[...]

  • Страница 18

    3-4 Smartio C104H/PCI Series User ’ s Manual 10. Select a COM number for the specific port from Port Number pull-down list. Note! Step 11 is optional, if you want to assign COM numbers to por ts manually. 11. Check Auto Enumerating COM Number check-box then the subsequent ports are mapped to continuous COM numbers. For example, if COM 3 is assign[...]

  • Страница 19

    Software Installation Smartio C104H/PCI Series User ’ s Manual 3-5 13. Check Set the change to all ports check-box then if desire to apply Rx FIFO Trigger just defined to all ports. 14. Select a Tx FIFO Size from Tx FIFO Size pull-down list. Tx FIFO sizes from 1 to 16 bytes are available, and the default value is 16 bytes. 15. Check Set the chang[...]

  • Страница 20

    3-6 Smartio C104H/PCI Series User ’ s Manual 18. Click [ OK ] button in MOXA Smartio/Industio Configuration Panel to return to Network dialog box. 19. Click [ OK ] button in to exit Network dialog box. 20. Restart the PC. Note! The driver configuration will NOT take effect until you restart the PC. Note! Double check if all the Smartio C104H/PCI [...]

  • Страница 21

    Software Installation Smartio C104H/PCI Series User ’ s Manual 3-7 Note! If an error message similar to “ Cannot find any configured MOXA Smartio/Industio series board! ” pops u p, ref er t o the Troubleshooting chapter for solutions. Once the board and the driver are installed and the driver restarts successfully, you can start to develop ap[...]

  • Страница 22

    3-8 Smartio C104H/PCI Series User ’ s Manual Configuring B oard and Port Re-configure Port Setting If the driver is installed and only desire to re-configure the ports, please refer to the following procedures. Except procedures listed below, it is also allowed to do so by clicking [ Start ] è [ Program Files ] è [ MOXA Utility ] è [ MOXA Smar[...]

  • Страница 23

    Software Installation Smartio C104H/PCI Series User ’ s Manual 3-9 4. Click [ Property ] button in MOXA Smartio/Industio Configuration Panel dialog box to open Property dialog box. 5. Then please refer to Step 6 to 21 in “ First Time Installing Driver ” of “ Windows NT ” section.[...]

  • Страница 24

    3-10 Smartio C104H/PCI Series User ’ s Manual Add Another C104H/PCI Series Board Configuration If another MOXA C104H/PCI Series board is plugged and needed to be re- configured, please see this section for details. Up to four C104H/PCI Series board can be installed in ONE system under Windows NT as long as the system sources is sufficient. Except[...]

  • Страница 25

    Software Installation Smartio C104H/PCI Series User ’ s Manual 3-11 4. Then please refer to Step 6 to 21 in “ First Time Installing Driver ” of “ Windows NT ” section. Remove Existing C104H/PCI Series Board Configuration By unplugging C104H/PCI board, the system will automatically remove the configuration. Therefore, there is no need to d[...]

  • Страница 26

    3-12 Smartio C104H/PCI Series User ’ s Manual Smartio/Industio Configuration Panel dialog box. Updating Driver To update the driver for the Smartio C104H/PCI Series board, simply follow the following procedures. 1. Open [ Control Panel ], click [ Network ] icon, and select [ Adapters ] tab. 2. Click on MOXA Smartio/Industio Family Adapter in the [...]

  • Страница 27

    Software Installation Smartio C104H/PCI Series User ’ s Manual 3-13 4. Click [ Close ] button to exit Network dialog box. 5. Restart the system to activate the new configuration. Windows 95/98 Windows 95/98 driver supports up to 128 serial ports, from COM1 to COM128 . To fully utilize the advanced features of Windows 95/98, multi-process, multi-t[...]

  • Страница 28

    3-14 Smartio C104H/PCI Series User ’ s Manual Board and Port ”. To update the driver, please go to Section “ Updating Driver ”. To remove the driver, please go to Section “ Removing Driver ”. Installing Driver You can easily plug the Smartio C104H/PCI Series board and work right away with very little installation efforts under Windows 9[...]

  • Страница 29

    Software Installation Smartio C104H/PCI Series User ’ s Manual 3-15 Install the Smartio PCI board in the system Start Windows 95/98 to detect the board Driver installed before? Yes No Install the driver with the diskette See Section “ First Time Driver Installation Stage ” Configure the port See Section “ Port Configuration Stage ” The po[...]

  • Страница 30

    3-16 Smartio C104H/PCI Series User ’ s Manual described in two columns. Follow the steps in the left column for Windows 95 or the right column for Windows 98 respectively. If one MOXA C104H/PCI Series board had been previously installed and another MOXA C104H/PCI Series board was plugged, the system will prompt you to do Port Configuration Stage [...]

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    Software Installation Smartio C104H/PCI Series User ’ s Manual 3-17[...]

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    3-18 Smartio CC104H/PCI Series User ’ s Manual 3. Type A:Windows.95 in the Location field, and click [ OK ] button in Select Other Location dialog box . The system will start reading the files from the diskette. 4. Click [ Finish ] button. 3. Select Other Devices and click [ Next ] button. 4. Click [ Have Disk ] button. 5. Type A:Windows.95 and[...]

  • Страница 33

    Software Installation Smartio C104H/PCI Series User ’ s Manual 3-19 6. Click [ Next ] button. 7. Click [ Next ] button. Port Configuration Stage After the driver is installed, MOXA C104 PCI Series Installation dialog box will be displayed automatically and the port mapping is automatically done by the system. If one MOXA C104H/PCI Series board ha[...]

  • Страница 34

    3-20 Smartio C104H/PCI Series User ’ s Manual 3. Select a COM number for the specific port from Port Number pull-down list. Note! Step 4 is optional, if you want to assign COM numbers to Ports manually. 4. Check Auto Enumerating COM Number check-box then the subsequent ports are mapped to continuous COM numbers. For example, if COM 3 is assigned [...]

  • Страница 35

    Software Installation Smartio C104H/PCI Series User ’ s Manual 3-21 7. Select a Tx FIFO Size from Tx FIFO Size pull-down list. Tx FIFO sizes from 1 to 16 bytes are available, and the default value is 16 bytes. 8. Check Set the change to all ports check-box then the if desire to apply Tx FIFO Size just defined to all ports. 9. Click [ OK ] button [...]

  • Страница 36

    3-22 Smartio C104H/PCI Series User ’ s Manual Board and Port Ready Stage Board and Port Ready Stage for Windows 95 and Windows 98 is a slight different. In this last stage, you will complete the driver installation. Windows 95 After the port configuration, you can immediately use the COM ports of the Smartio C104H/PCI Series board without restart[...]

  • Страница 37

    Software Installation Smartio C104H/PCI Series User ’ s Manual 3-23 Service to provide dial-up networking capabilities. Configuring Board and Port If desire to re-configure the COM number for the ports of installed boards and drivers under Windows 95/98, please follow procedures listed below. Instead of following procedures listed below, it is al[...]

  • Страница 38

    3-24 Smartio C104H/PCI Series User ’ s Manual 4. Click on the specific port and click [ Port Setting ] button to re-assign the desired COM number for the Smartio C104H/PCI Series port mapping. Note! Step 5 is optional, if you want to assign COM numbers to Port manually. 5. Check Auto Enumerating COM Name check-box to assign continuous COM numbers[...]

  • Страница 39

    Software Installation Smartio C104H/PCI Series User ’ s Manual 3-25 Check Set the change to all ports check-box if desire to apply this setting to all ports. Tx FIFO sizes from 1 to 16 bytes are available, and the default value is 16 bytes. 8. Click [ OK ] button in Port X dialog box. 9. Click [ OK ] button in C104 PCI Series Properties dialog bo[...]

  • Страница 40

    3-26 Smartio C104H/PCI Series User ’ s Manual 2. Click on MOXA C104 PCI Series and click [ Properties ] button 3. Select [ Driver ] tab. 4. Click [ Update Driver... ] button. 5. Click [ Have Disk... ] button and type the path of the new driver.[...]

  • Страница 41

    Software Installation Smartio C104H/PCI Series User ’ s Manual 3-27 6. Insert the source diskette in the floppy drive if there is any. 7. Click [ OK ] button in Install from Disk dialog box. 8. The system will automatically prompt you to restart the system, click [ Yes ] button to restart the system. Or [ No ] button if you want to reboot the sys[...]

  • Страница 42

    3-28 Smartio C104H/PCI Series User ’ s Manual 3. Click [ Yes ] button in the following shown message box to confirm the driver removal. 4. Click [ OK ] button in Add/Remove Programs Properties dialog box.[...]

  • Страница 43

    Smartio C104H/PCI Series User ’ s Manual 4-1 4 4 4 S S e e r r i i a a l l P P r r o o g g r r a a m m m m i i n n g g T T o o o o l l s s Moxa supports some easy but powerful serial programming libraries and communication troubleshooting utilities under Windows NT and Windows 95/98. It will save your developing time with the MOXA Serial Programm[...]

  • Страница 44

    4-2 Smartio C104H/PCI Series User ’ s Manual P P C C o o m m m m Programming Library The serial communication library helps you to develop programs for serial communications for any COM port complying with Microsoft Win32 API. It facilitates the implementation of multi-process and multi-thread serial communication programs and hence remarkably re[...]

  • Страница 45

    Serial Programming Tools Smartio C104H/PCI Series User ’ s Manual 4-3 Diagnostic (for MOXA boards only) A convenient diagnostic program ONLY for MOXA boards and ports provides internal and external testing including IRQ, TxD/RxD, UART, CTS/RTS, DTR/DSR, DTR/DCD testing, etc. It will verify if both the software and hardware function correctly. To [...]

  • Страница 46

    4-4 Smartio C104H/PCI Series User ’ s Manual Monitor (for MOXA boards under Windows NT Only) A useful port status monitoring program allows you to watch over the selected MOXA COM ports. It monitors data transmitting/receiving throughput and communication line status that are updated and displayed on the screen at time intervals. By clicking on t[...]

  • Страница 47

    Serial Programming Tools Smartio C104H/PCI Series User ’ s Manual 4-5 Terminal Emulator The Terminal Emulator obviously serves as an emulator to connect various ports to see if the transmission functions correctly. It features multi-windows and supports terminal types of VT100 and ANSI. It allows you to transfer data interactively, send pattern p[...]

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    4-6 Smartio C104H/PCI Series User ’ s Manual[...]

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    Smartio C104H/PCI Series User ’ s Manual 5-1 5 5 5 C C o o n n n n e e c c t t i i o o n n C C a a b b l l e e a a n n d d C C a a b b l l e e W W i i r r i i n n g g This chapter will illustrate the possible connections and cable wiring for C104H/PCI Series board. In serial data communications, the term DTE is Data Terminal Equipment, such as PC[...]

  • Страница 50

    5-2 Smartio C104H/PCI Series User ’ s Manual C104H/PCI DB9 Male (Opt4D) 1 DCD 2 RxD 3 T xD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS According to cable options and devices connected, several possible connection types are illustrated as below. Type 1: To connect C104H/PCI Series to a DTE device. P C CO M2 port, Se ri al Pri nter, Terminal, or any DTE D evice [...]

  • Страница 51

    Connection Cable and Cable Wiring Smartio C104H/PCI Series User ’ s Manual 5-3 P C CO M2 port, Se ri al P ri nter, Terminal, or any DT E D ev ic e Opt4D C104H/PCI DTE Device DB9 Male DB25 Male RxD 2 2 TxD TxD 3 3 RxD CTS 8 4 RTS RTS 7 5 CTS DTR 4 6 DSR DSR 6 20 DTR GND 5 7 GND DCD 1 8 DCD Type 2: To connect C104H/PCI Series to a DCE device. Modem[...]

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    5-4 Smartio C104H/PCI Series User ’ s Manual Modem or any DCE D evic e Opt4D C104H/PCI DCE Device DB9 Male DB25 Female RxD 2 2 RxD TxD 3 3 TxD CTS 8 4 CTS RTS 7 5 RTS DTR 4 6 DTR DSR 6 20 DSR GND 5 7 GND DCD 1 8 DCD Type 3: To connect C104H/PCI Series to a DTE with 3-pin wiring. If the Hardware flow control feature is set to ON , you must loop ba[...]

  • Страница 53

    Connection Cable and Cable Wiring Smartio C104H/PCI Series User ’ s Manual 5-5 P C CO M2 port, Se ri al P ri nter, Terminal, or any DT E D ev ic e Opt4D C104H/PCI DTE Device DB9 Male DB25 Male RxD 2 2 TxD TxD 3 3 RxD GND 5 7 GND RTS 7 4 RTS CTS 8 5 CTS DTR 4 6 DTR DSR 6 20 DSR DCD 1 8 DCD[...]

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    5-6 Smartio C104H/PCI Series User ’ s Manual[...]

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    Smartio C104H/PCI Series User ’ s Manual 6-1 6 6 6 T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g Common Smartio C104H/PCI Series errors and possible corresponding solutions are listed below. If the problem still cannot be solved by following solutions given, contact dealers or Moxa for help or use the Problem Report Form at the end [...]

  • Страница 56

    6-2 Smartio C104H/PCI Series User ’ s Manual MOXA boards and port conditions. If Diagnostic reports error, replace the malfunctioned faulty components. Software Causes and Solutions: A. Smartio C104H/PCI Series board will check the line status (CTS) before transmitting data if the RTS/CTS flow control feature is set to Enable in the configuration[...]

  • Страница 57

    Troubleshooting Smartio C104H/PCI Series User ’ s Manual 6-3 4. Windows NT system panic (blue screen). The possible reason is an IRQ or I/O address conflict with other ISA Bus adapters, like LAN and SCSI boards, or the system BIOS. Please refer to the corresponding problem in the previous section “ General Troubleshooting ” for solutions. Win[...]

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    6-4 Smartio C104H/PCI Series User ’ s Manual[...]

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    Smartio C104H/PCI Series User ’ s Manual A- 1 A A A A 7 T T e e c c h h n n i i c c a a l l R R e e f f e e r r e e n n c c e e Specification v Bus interface: 32-bit PCI v Number of ports: 4 v I/O address: Assigned by PCI BIOS v IRQ: Assigned by PCI BIOS v Data bits: 5, 6, 7, 8 v Stop bits: 1, 1.5, 2 v Parity: None, even, odd, space, mark v UART:[...]

  • Страница 60

    A- 2 Smartio C104H/PCI Serieses User ’ s Manual board will have different system configurations if switching to a different PCI slot, which may be called slot-sensitive or slot-dependent . This may also apply to PCI slots in PC with different motherboard, which may use different device number sets . For example, some use 17, 18, 19, and 20 for id[...]

  • Страница 61

    Technical Reference Smartio C104H/PCI Series User ’ s Manual A- 3 DB37 Connector Pinouts The following lists the pin assignments of the Smartio C104H/PCI Series DB37 connector on the bracket. With this information, you may fabricate any type of fan- out cables, such as DB37 to 4 x RJ45. Pin no. Signal Pin no. Signal 1 20 RI3 2 DCD3 21 DTR3 3 GND [...]

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    A- 4 Smartio C104H/PCI Serieses User ’ s Manual[...]

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    Problem Report Form Smartio C104H/PCI Series Customer name: Company: Tel: Fax: Email: Date: 1. Moxa Product: C104H/PCI Series: o C104H/PCI o C104HS/PCI Serial Number:__________ 2. Moxa Driver Version: ________________ 3. Moxa Hardware Settings: PCI slot number ________________________ 4. Operating System: o Windows 95 o Windows 98 o Windows NT 3.51[...]

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    Return Procedure For product repair, exchange or refund, you must: v Provide evidence of original purchase. v Fill out the Problem Report Form (PRF) as detailed as possible for shorter product repair time. v Obtain a Return Merchandise Authorization (RMA) number from the sales representative or dealer. v Carefully pack the product in an anti-static[...]