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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Moxa Technologies C168H. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Moxa Technologies C168H или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Moxa Technologies C168H можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций Moxa Technologies C168H, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции Moxa Technologies C168H должна находится:
- информация относительно технических данных устройства Moxa Technologies C168H
- название производителя и год производства оборудования Moxa Technologies C168H
- правила обслуживания, настройки и ухода за оборудованием Moxa Technologies C168H
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Moxa Technologies C168H это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Moxa Technologies C168H и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Moxa Technologies, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Moxa Technologies C168H, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Moxa Technologies C168H, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Moxa Technologies C168H. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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S S m m a a r r t t i i o o C168H/PCI User ’ s Manual Smartio 8 Ports Serial Board for PCI Bus Jul. 1999 (2nd Edition) The content of this manual is also available in CD-ROM and at Moxa Web Site. Moxa Technologies Co., Ltd. Tel: +866-2-8665-6373 Fax: +886-2-8665-6372 www.moxa.com support@moxa.com.tw[...]
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S S m m a a r r t t i i o o C168H/PCI User ’ s Manual The software described in this manual is furnished under a license agreement and may be used only in accordance with the terms of the agreements. Copyright Notice Copyright 1999 Moxa Technologies Co., Ltd. All rights reserved. Reproduction in any form without permission is prohibited. Trad[...]
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MOXA Internet Services Customer’ s satisfaction is always our number one concern. To ensure that customers get the full benefit of our services, Moxa Internet Services have been built for technical support, product inquiry, new driver update, user ’ s manual update, etc. The followings are the services we provide. E-mail for technical support a[...]
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About This Manual This manual is composed of six Chapters and one A ppendix . This manual is written for installer, system administrator and software programmer. If you are a first-time installer and system administrator, we recommend you to go through the whole manual except Chapter 4 “ Serial Programming Tools ”. If you are a software program[...]
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Table of Contents Introduction ................................................................ ................ 1-1 Overview ------------------------------------------------------------------------------------------------ ---------- 1-1 Features ------------------------------------------------------------------------------------------------ ------[...]
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Technical Reference ................................................................ .. A- 1 Specification ------------------------------------------------------------------------------------------------ ---- A- 1 PCI ------------------------------------------------------------------------------------------------ ---------------- A- 1 UART 16C550C [...]
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Smartio C168H/PCI User ’ s Manual 1-1 1 1 1 1 1 Introduction Overview S S m m a a r r t t i i o o - The Smart Multiport Async Solutions The term S S m m a a r r t t i i o o represents smart multiport serial I/O solution. S S m m a a r r t t i i o o C168H/PCI is designed for 32-bit PCI bus with Plug and Play feature. It offers 8 serial ports for c[...]
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1-2 Smartio C 168H/PCI User ’ s Manual l Point-of-Sale (POS) System PCI Solution The board complies with PCI Spec. 2.1 needing neither switch nor jumper. The hardware configuration for the IRQ and Memory addresses is automatically assigned by the PCI BIOS. Hence, the board MUST be plugged first before installing the software driver. For more PCI [...]
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Introduction Smartio C168H/PCI User ’ s Manual 1-3 v Speed (bps): 50 ~ 921.6K v Connectors: 8 ¡Ñ DB25/DB9, male or female v Data signals: RS232 ¡Ð TxD, RxD, RTS, CTS, DTR, DSR, DCD, GND RS422 ¡Ð TxD+(B), TxD-(A), RxD+(B), RxD-(A), GND (Opt8J:RTS+(B), RTS-(A), CTS+(B), CTS-(A)) RS485 ¡Ð Data+(B), Data-(A), GND v Operating temp: 0 ~ 55 ¢J [...]
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1-4 Smartio C 168H/PCI User ’ s Manual Opt8C/Opt8D v RS-232 octopus cable with 8 port male connectors, DB25 for Opt8C or DB9 for Opt8D (1 meter long). Opt8F/Opt8Z v RS-422 connection box with 8 port female DB25 connectors (isolation protection for Opt8F). v 1.5 meter DB62 to DB62 cable. v 110V or 220V adapter included. Opt8J v RS-422/485 connecti[...]
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Introduction Smartio C168H/PCI User ’ s Manual 1-5 Installation Guide This section gives a brief summary of how to install the Smartio C168H/PCI under each supported operating system. Installation is simple and involves the following stages: Check PCI BIOS settings Install Smartio C168H/PCI board See Chapter 2 “ Hardware and connection option ([...]
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1-6 Smartio C 168H/PCI User ’ s Manual[...]
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Smartio C168H/PCI User's Manual 2-1 2 2 2 2 2 Hardware Installation The installation of the Smartio C168H/PCI consists of hardware and software installation. The respective sections of the operating systems in the next chapter will discuss more about the software installation. The hardware installation is described in this chapter. The no-swit[...]
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2-2 Smartio C 168H/PCI User ’ s Manual Step 7: Connect one of the connection box/cable (also adapter if required) detailed in the next section. Step 8: Power on PC and BIOS will automatically set the IRQ and memory address. Note ! Each board must occupy one unique IRQ and one unique memory address, which are assigned by PCI BIOS automatically. Ho[...]
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Hardware Installation Smartio C168H/PCI User ’ s Manual 2-3 Opt8A/Opt8B/Opt8S Hold one end of the DB62 cable and plug it into the DB62 connector on the bracket of the Smartio C168H/PCI. Carefully screw it until it is tight. Then plug the other end of the cable to the RS-232 connection box's DB62 connector. Both ends of the cable are identica[...]
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2-4 Smartio C 168H/PCI User ’ s Manual Opt8J/Opt8F/Opt8Z Hold one end of the DB62 cable and plug it into the DB62 connector on the bracket of the Smartio C168H/PCI. Carefully screw it until it is tight. Then plug the other end of the cable to the RS-422/RS-485 connection box's DB62 connector. Both ends of the cable are identical. After that,[...]
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Hardware Installation Smartio C168H/PCI User ’ s Manual 2-5 RS-422/485 P ort S witch of Opt8J 1 2 3 4 5 6 7 8 ON 1 2 3 4 5 6 7 8 DIP ON DIP RS-422 Mode Set the respective switch to OFF position to use RS-422 interface. This means the port is always ready to transmit and receive data simultaneously ( full-duplex). RS-485 Mode The Opt8J supports on[...]
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2-6 Smartio C 168H/PCI User ’ s Manual[...]
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Smartio C168H/PCI User's Manual 3-1 3 3 3 3 3 Software Installation In this chapter, the software driver installation, configuration and driver update/removal procedures are described for various operating systems, including Windows NT, and Windows 95/98. Before proceeding with the software installation, complete the hardware installation firs[...]
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3-2 Smartio C 168H/PCI User ’ s Manual Installing Driver First Time Installing Driver Following is the procedures for installing the Smartio C168H/PCI driver for the first time under Windows NT 3.51/4.0. Make sure the board (s) has (have) already been plugged in the system PCI slot (s). 1. Please log in NT as Administrator. 2. Open [ Control Pane[...]
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Software Installation Smartio C168H/PCI User ’ s Manual 3-3 5. Select MOXA Smartio/Industio Family multiport board in Select OEM Option dialog box, and click [ OK ] to start driver installation. Moxa Smartio/Industio Configuration Panel dialog box appears. 6. Click [ Add ] button to open Property dialog box to change port setting and advanced FIF[...]
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3-4 Smartio C 168H/PCI User ’ s Manual 10. Select a COM number for the specific port from Port Number pull-down list. Note! Step 11 is optional, if you want to assign COM numbers to ports manually. 11. Check Auto Enumerating COM Number check-box then the subsequent ports are mapped to continuous COM numbers. For example, if COM 3 is assigned to P[...]
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Software Installation Smartio C168H/PCI User ’ s Manual 3-5 13. Check Set the change to all ports check-box then if desire to apply Rx FIFO Trigger just defined to all ports. 14. Select a Tx FIFO Size from Tx FIFO Size pull-down list. Tx FIFO sizes from 1 to 16 bytes are available, and the default value is 16 bytes. 15. Check Set the change to al[...]
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3-6 Smartio C 168H/PCI User ’ s Manual 18. Click [ OK ] button in Moxa Smartio/Industio Configuration Panel to return to Network dialog box. 19. Click [ OK ] button in to exit Network dialog box. 20. Restart the PC. Note! The driver configuration will NOT take effect until you restart the PC. Note! Double check if all the Smartio C168H/PCI compon[...]
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Software Installation Smartio C168H/PCI User ’ s Manual 3-7 Note! If an error message similar to “ Cannot find any configured MOXA Smartio/Industio series board! ” pops u p, re fe r to the Troubleshooting chapter for solutions. Once the board and the driver are installed and the driver restarts successfully, you can start to develop applicati[...]
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3-8 Smartio C 168H/PCI User ’ s Manual Configuring B oard and Port Re-configure Port Setting If the driver is installed and only desire to re-configure the ports, please refer to the following procedures. Except procedures listed below, it is also allowed to do so by clicking [ Start ] è [ Program Files ] è [ MOXA Utility ] è [ Moxa Smartio/In[...]
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Software Installation Smartio C168H/PCI User ’ s Manual 3-9 4. Click [ Property ] button in Moxa Smartio/Industio Configuration Panel dialog box to open Property dialog box. 5. Then please refer to Step 6 to 21 in “ First Time Installing Driver ” of “ Windows NT ” section.[...]
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3-10 Smartio C 168H/PCI User ’ s Manual Add Another C168H/PCI Board Configuration If another MOXA C168H/PCI board is plugged and needed to be configured, please see this section for details. Up to four C168H/PCI board can be installed in ONE system under Windows NT as long as the system sources is sufficient. Except procedures listed below, it is[...]
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Software Installation Smartio C168H/PCI User ’ s Manual 3-11 4. Then please refer to Step 6 to 21 in “ First Time Installing Driver ” of “ Windows NT ” section. Remove Existing C168H/PCI Board Configuration By unplugging C168H/PCI board, the system will automatically remove the configuration. Therefore, there is no need to do removal acti[...]
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3-12 Smartio C 168H/PCI User ’ s Manual 6. Please refer to Step 1 to 21 in “ First Time Installing Driver ” of “ Windows NT ” section to install the new driver. Removing Driver To remove the driver for the Smartio C168H/PCI board, 1. Open [ Control Panel ], click [ Network ] icon, and select [ Adapters ] tab. 2. Click on MOXA Smartio/Indu[...]
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Software Installation Smartio C168H/PCI User ’ s Manual 3-13 Windows 95/98 Windows 95/98 driver supports up to 128 serial ports, from COM1 to COM128 . To fully utilize the advanced features of Windows 95/98, multi-process, multi-thread and pure 32-bit Windows 95/98 virtual device port drivers (VxD) compliant with communication drivers (VCOMM) are[...]
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3-14 Smartio C 168H/PCI User ’ s Manual Install the Smartio PCI board in the system Start Windows 95/98 to detect the board Driver installed before? Yes No Install the driver with the diskette See Section “ First Time Driver Installation Stage ” Configure the port See Section “ Port Configuration Stage ” The ports of the Smartio C168H/PCI[...]
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Software Installation Smartio C168H/PCI User ’ s Manual 3-15 First Time Driver Installation Stage This stage presents the steps for installing the driver for the first time of the first Smartio C168H/PCI board. The installation of the Smartio C168H/PCI board for Windows 95 and Windows 98 are slightly different and will be described in two columns[...]
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3-16 Smartio C168H/PCI User ’ s Manual 3. Type A:Windows.95 in the Location field, and click [ OK ] button in Select Other Location dialog box . The system will start reading the files from the diskette. 4. Click [ Finish ] button. 3. Select Other Devices and click [ Next ] button. 4. Click [ Have Disk ] button. 5. Type A:Windows.95 and click [[...]
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Software Installation Smartio C168H/PCI User ’ s Manual 3-17 6. Click [ Next ] button. 7. Click [ Next ] button. Port Configuration Stage After the driver is installed, C168 PCI Series Installation dialog box will be displayed automatically and the port mapping is automatically done by the system. If one MOXA C168H/PCI board had installed previou[...]
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3-18 Smartio C168H/PCI User ’ s Manual 3. Select a COM number for the specific port from Port Number pull-down list. Note! Step 4 is optional, if you want to assign COM numbers to Ports manually. 4. Check Auto Enumerating COM Number check-box then the subsequent ports are mapped to continuous COM numbers. For example, if COM 3 is assigned to Port[...]
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Software Installation Smartio C168H/PCI User ’ s Manual 3-19 6. Check Set the change to all ports check-box then if desire to apply Rx FIFO Trigger just defined to all ports. 7. Select a Tx FIFO Size from Tx FIFO Size pull-down list. Tx FIFO sizes from 1 to 16 bytes are available, and the default value is 16 bytes. 8. Check Set the change to all [...]
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3-20 Smartio C168H/PCI User ’ s Manual Board and Port Ready Stage Board and Port Ready Stage for Windows 95 and Windows 98 is a slight different. In this last stage, you will complete the driver installation. Windows 95 After the port configuration, you can immediately use the COM ports of the Smartio C168H/PCI board without restarting Windows 95[...]
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Software Installation Smartio C168H/PCI User ’ s Manual 3-21 Service to provide dial-up networking capabilities. Configuring Board and Port If desire to re-configure the COM number for the ports of installed boards and drivers under Windows 95/98, please follow procedures listed below. Instead of following procedures listed below, it is also allo[...]
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3-22 Smartio C168H/PCI User ’ s Manual 4. Click on the specific port and click [ Port Setting ] button to re-assign the desired COM number for the Smartio C168H/PCI port mapping. Note! Step 5 is optional, if you want to assign COM numbers to Port manually. 5. Check Auto Enumerating COM Name check-box to assign continuous COM numbers for subsequen[...]
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Software Installation Smartio C168H/PCI User ’ s Manual 3-23 all ports. Tx FIFO sizes from 1 to 16 bytes are available, and the default value is 16 bytes. 8. Click [ OK ] button in Port X dialog box. 9. Click [ OK ] button in C168 PCI Series Properties dialog box. 10. Click [ OK ] button in Device Manager tab. 11. Restart the system to activate t[...]
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3-24 Smartio C168H/PCI User ’ s Manual 3. Select [ Driver ] tab. 4. Click [ Update Driver... ] button. 5. Click [ Have Disk... ] button and type the path of the new driver. 6. Insert the source diskette in the floppy drive if there is any.[...]
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Software Installation Smartio C168H/PCI User ’ s Manual 3-25 7. Click [ OK ] button in Install from Disk dialog box. 8. The system will automatically prompt you to restart the system, click [ Yes ] button to restart the system. Or [ No ] button if you want to reboot the system later. Removing driver This section explains how to remove the Smartio[...]
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3-26 Smartio C168H/PCI User ’ s Manual 4. Click [ OK ] button in Add/Remove Programs Properties dialog box.[...]
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Smartio C168H/PCI User's Manual 4-1 4 4 4 4 4 Serial Programming Tools Moxa supports some easy but powerful serial programming libraries and communication troubleshooting utilities under Windows NT and Windows 95/98. It will save your developing time with the MOXA Serial Programming Tools. The following sections will detail the installation, t[...]
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4-2 Smartio C168H/PCI User ’ s Manual P P C C o o m m m m Programming Library The serial communication library helps you to develop programs for serial communications for any COM port complying with Microsoft Win32 API. It facilitates the implementation of multi-process and multi-thread serial communication programs and hence remarkably reduces d[...]
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Serial Programming Tools Smartio C168H/PCI User ’ s Manual 4-3 Diagnostic (for MOXA boards only) A convenient diagnostic program ONLY for MOXA boards and ports provides internal and external testing including IRQ, TxD/RxD, UART, CTS/RTS, DTR/DSR, DTR/DCD testing, etc. It will verify if both the software and hardware function correctly. To run Dia[...]
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4-4 Smartio C168H/PCI User ’ s Manual Monitor (for MOXA boards under Windows NT Only) A useful port status monitoring program allows you to watch over the selected MOXA COM ports. It monitors data transmitting/receiving throughput and communication line status that are updated and displayed on the screen at time intervals. By clicking on the spec[...]
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Serial Programming Tools Smartio C168H/PCI User ’ s Manual 4-5 Terminal Emulator The Terminal Emulator obviously serves as an emulator to “ connect ” various ports to see if the transmission functions correctly. It features multi-windows and supports terminal types of VT100 and ANSI. It allows you to transfer data interactively, send pattern [...]
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4-6 Smartio C168H/PCI User ’ s Manual RS-485 Programming for Opt8J If you intend to do RS-485 communication with Opt8J, please follow the RS-485 programming guide below and also refer to Chapter “ Connection Option (Opt8x) and Cable Wiring ” for more Opt8J RS-485 operation details. The Opt8J supports only 2-wire half-duplex RS-485 communicati[...]
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Serial Programming Tools Smartio C168H/PCI User ’ s Manual 4-7 Solution 2 There's a dedicated RS-485 function in PComm library. It integrates the above functions of solution 1 regarding sending data as one. sio_putb_x(port, buff, tick ); /* 1. Turn on RTS and ready for transmitting data. 2. Send data. 3. Wait for tick time. 4. Turn off RTS a[...]
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4-8 Smartio C168H/PCI User ’ s Manual[...]
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Smartio C168H/PCI User's Manual 5-1 5 5 5 5 5 Connection Option (Opt8x) & Cable Wiring In serial data communications, the term DTE is for Data Terminal Equipment like terminal or PC COM1/2. The term DCE is for Data Communication Equipment like modem. Their precise pinouts and cable wiring are as follows. RS-232 Cable Wiring for Opt8A/B/C/D[...]
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5-2 Smartio C168H/PCI User ’ s Manual The followings are pin assignments for various connection options: Opt8A/S (DCE, DB25 Female) 2 RxD 3 TxD 4 CTS 5 RTS 6 DTR 7 GND 8 DCD 20 DSR Opt8B/C (DTE, DB25 Male) 2 TxD 3 RxD 4 RTS 5 CTS 6 DSR 7 GND 8 DCD 20 DTR Opt8D (DTE, DB9 Male) 1 DCD 2 RxD 3 TxD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS[...]
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Connection Option (Opt8x) and Cable Wiring Smartio C168H/PCI User ’ s Manual 5-3 Type 1: To connect S S m m a a r r t t i i o o C168H/PCI to a DTE device. P C COM2 po rt, S er ia l P r in ter, Term in al, o r a ny DTE De v ice Opt8A /S Stra igh t- thr ou gh C ab le Opt8A/S DTE Device DB25 Female DB25 Male RxD 2 2 TxD TxD 3 3 RxD CTS 4 4 RTS RTS 5[...]
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5-4 Smartio C168H/PCI User ’ s Manual PC C OM 2 po rt , S e ri a l P rin te r, Te rm in al, o r an y DT E D evic e Op t8D Opt8D DTE Device DB9 Male DB25 Male RxD 2 2 TxD TxD 3 3 RxD CTS 8 4 RTS RTS 7 5 CTS DTR 4 6 DSR DSR 6 20 DTR GND 5 7 GND DCD 1 8 DCD Type 2: To connect S S m m a a r r t t i i o o C168H/PCI to a DCE device. Mode m , or any D C[...]
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Connection Option (Opt8x) and Cable Wiring Smartio C168H/PCI User ’ s Manual 5-5 Modem, or any DC E Devic e O pt 8B/ C St rai ght-through Cab le Opt8B/C DCE Device DB25 Male DB25 Female TxD 2 2 RxD RxD 3 3 TxD RTS 4 4 CTS CTS 5 5 RTS DSR 6 6 DTR DTR 20 20 DSR GND 7 7 GND DCD 8 8 DCD Mo de m or any DCE Device Opt8 D Opt8D DCE Device DB9 Male DB25 [...]
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5-6 Smartio C168H/PCI User ’ s Manual Type 3: To connect S S m m a a r r t t i i o o C168H/PCI to a DTE with 3-pin wiring. If the “ Hardware flow control ” feature is set to “ ON ” , you must loop back (or short) the RTS with CTS and DSR with DTR, DCD on MOXA site, indicated in dash-lines of the following diagrams. If the “ Hardware flo[...]
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Connection Option (Opt8x) and Cable Wiring Smartio C168H/PCI User ’ s Manual 5-7 P C COM2 port, Se ria l Pr in te r, Term in al, or any DTE Dev ic e Opt8 D Opt8D DTE Device DB9 Male DB25 Male RxD 2 2 TxD TxD 3 3 RxD GND 5 7 GND RTS 7 4 RTS CTS 8 5 CTS DTR 4 6 DTR DSR 6 20 DSR DCD 1 8 DCD[...]
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5-8 Smartio C168H/PCI User ’ s Manual RS-422 Cable Wiring for Opt8J/F/Z RS-422 connection boxes designed for Smartio C168H/PCI boards are: Opt8J: Connection box with 8 female RS-422/485 DB25 ports. Set the port switch to OFF position (RS-422) for the desired port(s). Opt8F: Connection box with 8 female RS-422 DB25 ports and Max. 500V DC isolation[...]
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Connection Option (Opt8x) and Cable Wiring Smartio C168H/PCI User ’ s Manual 5-9 The followings are operation modes for RS-422: RS-422 Point-to-point RS-422 Broadcasti ng Opt8F/Z RS-422 Device Opt8F/Z RS-422 Device I 3 TxD+(B) RxD+(B) 3 TxD+(B) RxD+(B) 16 TxD – (A) RxD – (A) 2 RxD+(B) TxD+(B) 2 RxD+(B) TxD+(B) 16 TxD – (A) RxD – (A) 14 Rx[...]
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5-10 Smartio C168H/PCI User ’ s Manual RS-485 Cable Wiring for Opt8J One RS-485 connection box designed for Smartio C168H/PCI is: Opt8J: Connection box with 8 female RS-422/485 DB25 ports. Set the port switch to ON position. The Opt8J supports only 2-wire half-duplex RS-485 communication . Data+/- pins are served for both data transmitting and re[...]
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Connection Option (Opt8x) and Cable Wiring Smartio C168H/PCI User ’ s Manual 5-11 See Section “ RS-485 Programming ” of Chapter “ Serial Programming Tools ” for more Opt8J RS-485 programming details. RS-422/485 Impedance Matching For RS-422/485 serial communications, when an electrical signal travels through two different resistance junct[...]
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5-12 Smartio C168H/PCI User ’ s Manual[...]
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Smartio C168H/PCI User's Manual 6-1 6 6 6 6 6 Troubleshooting Common Smartio C168H/PCI errors and possible corresponding solutions are listed below. If the problem still cannot be solved by following solutions given, contact dealers or Moxa for help or use the Problem Report Form at the end of this manual to report problems to your dealer at o[...]
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6-2 Smartio C168H/PCI User ’ s Manual B. The cable or the board are probably defective. Please try other ports, cables or boards to verify it. Or use P P C C o o m m m m Diagnostic utility testing MOXA boards and port conditions. If Diagnostic reports error, replace the malfunctioned faulty components. Software Causes and Solutions: A. Smartio C1[...]
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Troubleshooting Smartio C168H/PCI User ’ s Manual 6-3 The COM numbers for different boards are conflicting. Change the COM number mappings for MOXA boards. 4. Windows NT system panic (blue screen). The possible reason is an IRQ or I/O address conflict with other ISA Bus adapters, like LAN and SCSI boards, or the system BIOS. Please refer to the c[...]
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6-4 Smartio C168H/PCI User ’ s Manual[...]
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Smartio C168H/PCI User's Manual A- 1 A A A A 7 Technical Reference Specification v Bus interface: 32-bit PCI (PCI Spec. 2.1 compliance) v Number of ports: 8 v Max. boards: 4 v IRQ: Assigned by PCI BIOS v I/O address: Assigned by PCI BIOS v Speed (bps): 50 ~ 921.6K v Data bits: 5, 6, 7, 8 v Stop bits: 1, 1.5, 2 v Parity: none, even, odd, space,[...]
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A- 2 Smartio C168H/PCI User ’ s Manual which may be called slot-sensitive or slot-dependent . This may also apply to PCI slots in PC with different motherboard, which may use different device number sets . For example, some use 17, 18, 19, and 20 for identifying the respective PCI slots but some use 11, 12, 13 and 14. Due to the slot-dependency ,[...]
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Technical Reference Smartio C168H/PCI User ’ s Manual A- 3 DB62 Connector Pinouts The following lists the pin assignments of the DB62 connector on the bracket. Pin No. Signal Pin No. Signal Pin No. Signal 1 TxD1 22 RxD1 43 CTS1 2 DTR1 23 DSR1 44 RTS1 24 DCD1 45 GND 3 RxD2 25 TxD2 46 CTS2 4 DSR2 26 DTR2 47 RTS2 5 DCD2 6 TxD3 27 RxD3 48 CTS3 7 DTR3[...]
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A- 4 Smartio C168H/PCI User ’ s Manual[...]
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Problem Report Form Smartio C168H/PCI Customer name: Company: Tel: Fax: Email: Date: 1. Moxa Product : o C168H/PCI Serial Number:____ _______ 2. Moxa Driver version : ________________ 3. Moxa hardware settings : PCI Slot number ________________________ 4. Operating System : o DOS o Windows 95/98 o Windows NT 3.51 o Windows NT 4.0 o Others 5. PC Hos[...]
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Return Procedure For product repair, exchange or refund, the customer must: v Provide evidence of original purchase v Obtain a Product Return Agreement (PRA) from the sales representative or dealer v Fill out the Problem Report Form (PRF) as detailed as possible for shorter product repair time. v Carefully pack the product in anti-static package, a[...]