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Содержание руководства
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MOXA EtherDevice™ Switch EDS-408A/405A Series User ’ s Manual www .moxa.com/product First Edition, May 2006 Moxa Networki ng C o., Ltd. Tel: +886-2-2910-1230 Fax: +886-2-2910-1231 Web: www.moxa.com MOXA Technical Support World wide: support@moxanet.com The Americas support@ moxa.com[...]
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MOXA EtherDevice™ Switch EDS-408A/405A Series User’s Manual The software d escribed in t his manual is furnished u nder a license a greement and m ay be used only in accordance with the term s of that agreement. Copyright Notice Copyright © 2006 Moxa Networking Co., Ltd. All rights reserved. Reproducti on without perm ission is pr ohibited. Tr[...]
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Table of Contents Chapter 1 Introduction ............................................................................................... 1-1 Inside the Future of Indu strial Ethernet T echnol ogy ............................................................ 1-2 The trend in industrial communica tions and autom ation applications ....................[...]
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Configuring Ra te Limiting ...................................................................................... 3- 36 Using Auto W arning ........................................................................................................... 3-38 Configuring Em ail Warning ......................................................................[...]
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1 1 Chapter 1 Introduction Welcome to MOXA EtherDevice Switch EDS-408A/405A Series, the world’s first intelligent Ethernet Devic e Switch special ly designed f or connecting Ether net-enabled devices in industrial field applicat ions. The following topics are covered in this chapter: Inside the Future of Industrial Ethernet Technology MOX[...]
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EDS-408A/405A Series User’s Manual Introduction 1-2 Inside the Future of Industrial Ethernet Technology The trend in industrial communica tions and automation applications As the world ’s network a nd inform ation technol ogy becom es more mature, the trend is t o use Ethernet as the major c ommunications inte rface in many industri al communic[...]
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EDS-408A/405A Series User’s Manual Introduction 1-3 Optional Accessories y DR-4524 — 45W /2A DIN-Rail 24 VDC Power Su pply with 85 to 264 VAC inpu t y DR-75-24 — 75W /3.2A DIN-Rail 24 VDC Power Supply with 85 to 264 VAC input y DR-120-24 — 120W /5A DIN-Rail 24 VDC Power Supply with 88 to 132 VAC/176 to 264 VAC input by switch y EDS-SNMP OPC[...]
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2 2 Chapter 2 Getting Started This chapter explains how t o access MOXA EtherD evice Switch for the firs t time. There are three ways to access the switch: serial console, Telnet console, and web browse r. The serial console connection method , which requires using a sh or t serial cable to connect M OXA EtherDevice Switch to a PC’s COM port, can[...]
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EDS-408A/405A Series User’s Manual Getting Started 2-2 Configuration using RS-232 Serial Console (115200, None, 8, 1, VT100) NOTE Conne ction Cautio n! 1. You cannot connect to EDS using serial console and Telnet sim ultaneously. 2. You can connect t o EDS using a we b browse r and serial co nsole sim ultaneously, or usi ng a web browser an d Tel[...]
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EDS-408A/405A Series User’s Manual Getting Started 2-3 3. The Communication P arameter page of the Property window ope ns. Select the appropriate COM port for Cons ole Connection , 115200 for Ba u d R a te , 8 fo r Data Bi ts , None for Par ity , and 1 for Stop Bits . 4. Click the Terminal tab, and select VT100 for Terminal Type . Click OK to con[...]
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EDS-408A/405A Series User’s Manual Getting Started 2-4 6. The Console login screen will be displayed. Press Enter to open the Account pop-up selecto r and then select either admin or user . Use the keyboard’s down arrow to move the cursor to the Password field, enter the Console Password (this is t he same as the Web Browser password; leave the[...]
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EDS-408A/405A Series User’s Manual Getting Started 2-5 Configuration using Telnet Console You may use Telnet to access MOXA EtherDevice Switch’s console utility over a network. To be able to access EDS’s functions over the network (using Telnet or Web Browser) from a PC host that is connected to the same LAN as EDS, you need to make sure th a[...]
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EDS-408A/405A Series User’s Manual Getting Started 2-6 3. The Console login screen will be displayed. Press Enter to open the Account pop-up selecto r and then select either admin or user . Use the keyboard’s down arrow to move the cursor to the Password field, enter the Console Password (this is t he same as the Web Browser password; leave the[...]
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EDS-408A/405A Series User’s Manual Getting Started 2-7 Configuration using Web Browser MOXA EtherDevi ce Switch’s web browser int erface provi des a convenie nt way to m odify the switch’s configuration and access the built-in m onitoring and network administration fun ctions. You may use either Internet E xpl orer or Nets cape to access EDS.[...]
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EDS-408A/405A Series User’s Manual Getting Started 2-8 You may need to wait a few moments for the web page to be downlo aded to your computer. Use the menu tree on the le ft side of the window to open the function pages to access each of MOXA EtherDevice Switch’s functions. Disabling Telnet and Browser Access If you are co nnecting M OXA EtherD[...]
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3 3 Chapter 3 Featured Functions This chapter explains how t o access a MOXA EtherDevice Switch’s various configuration, monitoring, and a dministration fu nctions. There are three ways to access these functions: serial console, Telnet console, and web browser. The serial co nsole connection method, w hich require s using a short serial cable t o[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-2 Configuring Basic Settings The Basic Settings group includes the most commonly used settings required by administrators to maintain and con trol a M OXA EtherDevice Switch. System Identification The system identification items are displayed at the top of the web page, and will be included [...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-3 Password EDS-408A/40 5A provides t wo levels of access privileges: admin privile ge gives read/write access to all EDS configuration parameters; user privilege provides read access only — you will be able to view the configuration, but will not be able to make modifications. ATTENTION MO[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-4 Accessible IP Moxa EtherDevice S witches use an IP addre ss-ba sed filtering method to c ontrol access to E DS. Accessible IP Settings allows y ou to add or remove Le gal remote host IP ad dresses to prevent unauthorized access. Access to EtherDevice Switch is controlled by IP addresses. T[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-5 Port Port settings a re included t o give the user control over Port Access, Port Transm ission Speed, Flow Control, and Port Type (M DI or MDIX). An explanation of each confi guration item is given below. (NOTE: The user interf ace for EDS-408A shows 8 ports.) Enable Setting Description F[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-6 Port Transmission Spee d Setting Description Factory Defaul t Auto Allows the port to use th e IEEE 802.3u protocol t o negoti ate with con nected devices. The port and connected devices will d etermine the best speed for that connec tion. 100M-Ful l 100M-Half 10M-Ful l 10M-Half Choose one[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-7 Auto IP Configuration Setting Descriptions Factory Defaul t Disable Set up EDS’s IP address manually. By DHCP EDS’s IP address will be assigned automatically by th e network’s DHCP server. By BootP EDS’s IP address will be assigned automatically by the network’s Boo tP server. Di[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-8 Time EDS has a tim e calibration fu nction based o n informati on from an NTP server or user specifi ed Time and Dat e inform ation. Functio ns such as A uto warni ng Email can add real-time inform ation to the message. NOTE EDS does not have a real time cl ock. T he user m ust update the [...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-9 Time Server IP/Name Setting Description Factory Defaul t 1st Time Serve r IP/Name IP or Dom ain address (e. g., 192. 168.1.1 o r time.stdtime.gov.tw or time.nist.gov) 2nd Time Server IP/Name EDS will try to locate th e 2nd NTP Serv er if the connection to the 1 st NTP server failed. None T[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-10 DIP Switch Setting Description ------ Serves no functio n (reserv ed for future use). ON Enables the EDS-408A/405A to be the Ring Master in a Tu rbo Ring topol ogy, and e nables the Tu rbo Ring b reak warning. If the EDS-408A/405A is th e Master of this Turbo Ring, and the Turbo Ring is b[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-11 NOTE The Turbo Ring Ports and Coupling Ports will be added to all VLANs if you enab le the “Turbo Ring DIP S witch” and set Turbo Rin g DIP Swit ch from OFF to ON . NOTE If you enab le the Hardware DIP Switch for Turbo Ring and set the Turbo Rin g DIP Switch from ON to OFF , then the [...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-12 Log file pat h and name Setting Description Factory Defaul t Max. 40 Characters The path and fi le name of the EtherDevice Switch’s log file None After setting up the desired path and file name, click Activate to save the sett ing, and then cl ick Downloa d to download the prepared file[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-13 The Factory Default function is includ ed to give users a quick way of r estoring MOXA EtherDevice Switch’s configuration settings to thei r factory default values. This function can be accessed from either the telnet/RS-232 C onsole, or Web Browser interface. NOTE After activating the [...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-14 The SNMP page can be configured. A more de tailed explanation of each parameter follows: SNMP Read/Write Settings SNMP Versions Setting Description Factory Defaul t V1, V2c, V3 Select SNMP pr otocol versio ns V1, V2c, V3 to manage t he switch V1, V2c Select SNMP protoc ol versions V 1, V2[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-15 Admin Auth. Type (for SNMP V1, V 2c, V3, and V3 only) Setting Description Factory Defaul t No-Auth Use admin account to access objects. No authentication No MD5- Auth Provide aut henticati on based on the HMAC-MD5 algorithm s. 8-character passwords are the minim um requirem ent for authen[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-16 Trap Community Setting Description Factory Defaul t character string Use a comm unity string m atch for authentication; Maximum of 30 cha racters. public Private MIB information Switch Object ID Setting Description Factory Defaul t 8691.7.1 EDS’s enterprise val ue Fixed This value canno[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-17 Initial Setup 1. Select any two ports as redundant ports. 2. Connect the redu ndant ports to fo rm the Tu r b o R in g The user does not need to set the mast er to use Turbo Ring. Master is only needed to i dentify which segment acts as the b ackup path. The actual topology o f the redund[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-18 When the number of EDS units in the Turbo Ring i s odd. Master Segment N+1 If there are 2N+1 EDS units (an odd number) in the Turbo Ring, with EDS units and segments labeled counterclo ckwise, then segment N+1 will serve as the backup path. For the example shown he re, N=1, so that N+1=2.[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-19 Decide appropriate coupling port s in each switch and link them t ogether. Next, assign one switch (e.g., Swit ch A) as co upler an d set the pr oper coupli ng control port wit h another swi tch (e.g. , Switch B) in the same Turbo Ring, and t hen connect them. Consequently, the Coup ler s[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-20 Redundant P ort Status This field indicates the current status of redundant ports. The state is Forwarding for normal transmission, Bl ocked to stop transmission if this port is the backup path, and Link down for non-connection. Ring Coupling This indicates if the Ring Couplin g function [...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-21 interface to change the status of the DIP Swit ch. In this case, the Commu nicati on Redundancy settings will be “grayed out,” as shown in the following figure: The STP/RSTP Concept Spanning Tree Protoc ol (STP) was desi gned to help reduce l ink failure s in a netwo rk, and provi de [...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-22 y Locate and the n disable less e fficient pat hs (i.e., path s that have a l ower bandwi dth). y Enable one of the less efficient path s if the most efficient path fails. The figure below s hows a networ k made up of three LANs separated by three bridges . Each segment uses at most two p[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-23 STP determ ines which path between each b ridged se gment is most efficient, a nd then assigns a specific reference point on the network. When the mo st efficient path has been identified, the other paths are bloc ked. In the previous 3 figures, STP first deter mined that the path thro ug[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-24 y The identity of each bridge’s Root Port. The Root Port is the port on the bridge that connects to the Root Bridge via the most efficient pat h; in other words, the port c onnected to the Root Bridge via t he path with t he lowest Ro ot Path Cost. T he Root Bri dge, however , does not [...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-25 Bridge A LAN Segment 3 LAN Segment 2 LAN Segment 1 Port 2 (Root Bridge) Port 1 (Designated Bridge Port) Bridge B Port 2 (Designated Bridge Port) Port 1 (Root Port) Cost =100 Bridge X Port 2 (Blocked Port) Port 1 (Root Port) Cost =100 Bridge C Port 2 (Designated Bridge Port) Port 1 (Root P[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-26 Block Switch A Switch B Switch C VLAN1 VLAN2 802.1Q tagged, 10BaseTx half-duplex Link carries VLAN1, 2 (path cost = 100) 100BaseTX full-duplex Link; only carries VLAN2 (path cost = 18) 100BaseTX full-duplex Link; only carries VLAN1 (path cost = 18) VLAN1 VLAN2 VLAN1 VLAN2 To avoid s ubdiv[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-27 At the lower portion of this page, the user can configur e the Settings of this function. For RSTP, you can co nfigure: Protocol of Redun d ancy Setting Description Factory Defaul t Turbo Ring Select this item to chan ge to the Turbo Ring configur ation page. None RSTP (IEEE 802.1W/ 1D) S[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-28 Enable STP per Port Setting Description Factory Defaul t Enable/Disable Select to enable the port as a node on the Spanning Tree topo logy. Disabled NOTE We suggest not enabling the Spanning Tree Protocol once the port i s connected to a device (PLC , RTU, etc.) as opposed to network equi[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-29 HINT : Take the f ollowing st eps to avoi d guessing: Step 1: Assign a value to Hello Time and then calculate the left most part of Eq. 4 to get the lower limit of Max. Age . Step 2: Assign a value to For warding Delay and then calculate the right most part of Eq. 4 to get the upper limit[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-30 The IEEE Std 802.1D, 19 98 Edition priority marking scheme assigns an IEEE 80 2.1p priority level between 0 and 7 to each frame. This determines the level of service that type of traffic should receive. Refer to the table below for an e xample of how different tra ffic types ca n be mappe[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-31 2. Because the 802.1p pr iority levels are fixed to the traffi c queues, the pac ket will be placed in the appropriate pr iority queue, r eady for transmission through the appropr iate egress port. When the packet reaches the head of its queue a nd is about to be transm itted, the device [...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-32 Queuing Mec hanism Setting Description Factory Defaul t Weighted Fair EDS-408A/ 405A has 4 priorit y queues. In t he weight fair scheme , an 8, 4, 2, 1 weighting is applied to th e four priorities. This approach preven ts the lower priority fram es from being starve d of op portunity f or[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-33 CoS Mapping Setting Description Factory Default Low/Normal/ Medium /High Set the mappi ng table of different C oS values to 4 different egres s queues. 0: Low 1: Low 2: Norm al 3: Norm al 4: Medi um 5: Medi um 6: High 7: High TOS/DiffServ Mapping Setting Description Factory Default Low/No[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-34 Using Virtual LAN Setting up Virtual LAN s (VLANs) on your EDS increases the efficien cy of your network by dividing t he LAN into l ogical segment s, as opposed t o physical segm ents. In gene ral, VLANs are easier to manage. The Concept of Virtual LAN (VLAN) What is a VLAN? A VLAN is a [...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-35 y VLANs provide extra secur ity: Devices within each VLAN can only c ommunicate with other devices on the sam e VLAN. If a device o n VLAN Marketing needs to communicate with devices on VLAN Financ e, the traffi c must pass thr ough a rout ing device or Laye r 3 switch. y VLANs help contr[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-36 NOTE If you enab le the Hardware DIP Switch for Turbo Ring and set the Turbo Rin g DIP Switch from ON to OFF , then the Ring Ports and Coupler Ports that are added to all VLANs will be restored to their previous software settings. (For details on how to do this, refer to “Configuring Ba[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-37 Policy Setting Description Factory Defaul t Limit All Selecting this option prohibits all traffic of broadcast, multicast, and unicast pac kets that exceed the rate set in the following “Rate” fi eld. Limit Broadcast Selecting this option prohibits all traffic of broadcast packets tha[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-38 Using Auto Warning Since industrial Ethernet devices are often located at the endpoints of a system, these devices will not always know what is happening elsewhere on the network. This m eans that an industrial Ethernet switch that con nects to these devices must provide system maintain e[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-39 Event Types Event Types c an be divi ded into t wo basic gro ups: System Events an d Port Events . System Events are related to the overall functio n of the switch, whereas Port Even ts are related to the activity of a specific port. System Event Warning e-mail is sent when… Switch Cold[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-40 Email Settings Mail Server IP/Name Setting Description Factory Defaul t IP address The IP Address of your email server. None Account Name Setting Description Factory Defaul t Max. 45 Cha rters Yo ur email accou nt. None Password Setting Setting Description Factory Defaul t Disable/Enable [...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-41 Email Address Setting Description Factory Defaul t Max. 30 Characters You can set u p to 4 email addresses to receive warning emails from EDS. None Send Test Email After finishing with the email settings, you should first press the Activa te button to activate those settings, and t hen pr[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-42 Event Types Event Types c an be divi ded into t wo basic gro ups: System Events an d Port Events . System Events are related to the overall functio n of the switch, whereas Port Even ts are related to the activity of a specific port. MOXA EtherDevice Swit ch supports one re lay outpu t. Y[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-43 Relay Warning List Use this table t o see if any rel ay warnings ha ve been issued. Using Line-Swap-Fast-Recovery The Line-Swap Fa st Recovery function, whi ch is enabled by default , allows MOXA EtherDevice Switch to return to norm al operation very quickl y after devi ces are unplug ged[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-44 STEP 1— set up the connected devices Set up the Ethernet-ena bled devices connected to MOXA EtherDevice Sw itch for which you would like IP addresses to be assigned au tomatically. The devices must be co nfigured to obtain their IP address automatically. The devices’ configuration uti[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-45 Desired IP Address Setting Description Factory Defaul t IP Address Set the desired IP of connected devices. None Using Diagnosis MOXA EtherDevi ce Switch pr ovides two i mportant t ools for a dministrators to diagnose network systems. Mirror Port The Mirror port functi on can be use d to [...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-46 Ping The Ping function uses the pi ng comm and to give use rs a sim ple but po werful to ol for troubleshooting network problems. The function’s most uniqu e feature is that even though the ping comm and is entere d from the user’s PC keyboard, th e actual ping c ommand ori ginates fr[...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-47 Monitor by Port Access the Moni tor by Port f unction by sel ecting ALL 10/100M Ports or Port i , in which i = 1, 2… 8 etc., from the left pull-down list. The Port i options are identical to the Monitor by System function di scussed previo usly, in that users can view graphs that s how [...]
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EDS-408A/405A Series User’s Manual Featured Functions 3-48 The table will display the follo wing information: MAC This field shows the MAC a ddress Type This field s hows the type of this MAC a ddress Port This field shows the port that this MAC address belongs to Priority Th is field shows the priority of this MAC address Using Event Log Bootup [...]
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4 4 Chapter 4 EDS Configurator GUI EDS Confi gurator is a com prehens ive Windows-based GUI that is used to configure and maintain multiple MOXA EtherDevice Sw itches. A suite of useful utilities is available to help you locate MOXA EtherDevice Switches attached to t he same LAN as the PC h ost (regardless of whet her or not you know the IP address[...]
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EDS-408A/405A Series User’s Manual EDS Configurator GUI 4-2 Starting EDS Configurator To start EDS Configurator, locate an d then run the executable file edscfgui.exe . NOTE You may do wnload the EDS Config urator soft ware from Moxa’s we bsite at www .moxa.com. For example, if the file was placed on the Wi ndow s desktop, it should appe ar as [...]
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EDS-408A/405A Series User’s Manual EDS Configurator GUI 4-3 Once the search is complete, the Configurator window will display a list of all switches that were located. Search by IP address This utility is used to search for MOXA EtherDevice Switches one at a time. Note that the search is conducted by IP addr ess, so you should be ab le to locate [...]
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EDS-408A/405A Series User’s Manual EDS Configurator GUI 4-4 4. Click Open to navigat e to the fol der that contai ns the firm ware upgrade fil e, and then cli ck the correct “*.rom” file ( eds.r om in the example shown below) to select the file. Click Open to activate the u pgrade process. Modify IP Address You may use the Modify IP Address f[...]
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EDS-408A/405A Series User’s Manual EDS Configurator GUI 4-5 Export Configuration The Export Co nf igurat ion utility is used to save the entire configuration of a particular MOXA EtherDevice Switch to a text file. Do th e following t o export a c onfiguration: 1. Highlight the switch (from the Server list in the Configurator window’s left pane)[...]
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EDS-408A/405A Series User’s Manual EDS Configurator GUI 4-6 Import Configuration The Import Conf iguratio n function is used to import an entire configur ation from a text file to MOXA EtherDevice Switch. This utility can be used to transfer the configuration fro m one MOXA EtherDevi ce Switch t o another, by first usi ng the Export Configur atio[...]
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EDS-408A/405A Series User’s Manual EDS Configurator GUI 4-7 4. Click Yes in response to the following wa rn ing message to accept the new settings. Unlock Server The Unlock Se rver functi on is used t o open a pass word prot ected switch s o that the use r can modify its configuration, impor t/export a configuration, etc. Ther e are six possible [...]
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EDS-408A/405A Series User’s Manual EDS Configurator GUI 4-8 2. When the Unlock status window re ports Progress as OK , click the Close button on the upper right corn er of the w indow. 3. The status of the switch will now read either Unlocked or Unloc ked Fixed .[...]
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A A Appendix A MIB Groups MOXA EtherDevi ce Switch com es with bui lt-in SNMP (Simpl e Network Managem ent Protocol ) agent software that supports cold/warm start trap, line up/down trap , and RFC 1213 MIB-II. The standard MIB group s that MOXA EDS-408A/405A series suppo rts are: MIB II.1 – System Group MIB II.2 – Interfaces Group MIB II.4 – [...]
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B B Appendix B Specifications T echnology Standards I EEE802.3, 802.3u, 802.3x, 802.1D , 802.1w , 802.1p Protocol s SNMP V1/V 2c/V3, D HCP Server/Client, Bo otP , RMON, TFTP , SNTP , SMTP , RARP and EDS-SNMP OPC server Pro (Opti onal) MIB MIB-II, Ethernet-Like MIB, P-BRIDGE MIB, RMON MIB Group 1, 2, 3, 9, M IB, Brid ge MIB, RSTP MIB Forwarding and [...]
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EDS-408A/405A Series User’s Manual Specifications B-2 Power Input V oltage 12 to 45 VDC, redundant inputs Input Current (@24V ) Max. 0.26A: (EDS-408A/405A) Max. 0.43A: ( EDS-408A/ 405A-MM -SC , EDS-408A/ 405A-SS-SC , EDS-408A/ 405A-MM-S T) Connection One rem ovable 6-pi n termi nal block Overlo ad Curren t Protec tion Presen t Reverse Polarity Pr[...]
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C C Appendix C Service Information This appen dix shows y ou how to co ntact Moxa for info rmation abo ut this and other pro ducts, and how to repo rt problems. In this appendix, we cover th e following topics. MOXA Internet Services Problem Report Form Product Return Procedure[...]
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EDS-408A/405A Series User’s Manual Service Information C-2 MOXA Internet Services Customer satisfaction is our primary concern. To ensure that custo mers receive the full benefit of our products , Moxa I nternet Services ha s been set u p to provide t echnical support, driver updates , product inf ormation, a nd user’s m anual updat es. The fol[...]
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EDS-408A/405A Series User’s Manual Service Information C-3 Problem Report Form MOXA EDS-408A/405A Series Customer name: Comp any: T el: Fax: Email: Date: 1. Moxa Product: EDS-408A EDS-408A-MM-SC EDS-408A-SS-SC EDS-408A-T EDS-408A-MM- SC-T EDS-408A-SS-SC-T EDS-408A-MM-ST EDS-408A-MM-ST -T EDS-405A EDS-405A-M[...]
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EDS-408A/405A Series User’s Manual Service Information C-4 Product Return Procedure For product repair, exc hange, o r refund, the customer m ust: Provide e vidence of origi nal purchase. Obtain a Product Return Agreement (PRA) from the sales representative or dealer. Fill out the Problem Report Fo rm (PRF). Include as much detail as [...]