NCR S10 инструкция обслуживания

S10 Desk top S erver User Guide BST0-2139-50 Issue 2 10/96[...]

The product described in this book is a licensed product of NCR Corporation. Adaptec, the Adaptec logo, AHA, Altra, AVA, EZ-SCSI, SCSISelect, and SlimSCSI are trademarks of Adaptec, Inc. which may be registered in some jurisdictions. IBM, AT, OS/2, and Micro Channel are registered trademarks of International Business Machines Corporation. Novell an[...]

NCR S10 Desktop Server User Guide v Contents Chapter 1 System Overview Whe r e t o S tar t ............................................................... 1- 1 Syst em Fe atu r es ............................................................ 1- 3 Documentation Set ....................................................... 1- 4 Ge tti ng Add it i ona l [...]

Contents vi NCR S10 Desktop Server User Guide Remo vi ng an E xpansi on Boa r d ........................... 2-31 Chapter 3 Understanding the CPU B o ards Syst em B aseb oar d Suppo rt .......................................... 3- 1 In s ta llin g C P U B oa rds .................................................. 3-2 Chapter 4 Using the B IOS Se tup [...]

Contents NCR S10 Desktop Server User Guide vii C0000h - C7FFFh (V ide o BIOS) ........................... 4- 15 Guaranteed Acc ess T ime (Parity M em ory Onl y) ......................................................... 4 -1 5 Highest Priority Device for PCI Arbitration (P ari ty Memor y On ly) ............................. 4-15 PCI S ystem Co nf ig[...]

Contents viii NCR S10 Desktop Server User Guide A void i ng Reso ur ce Conf l ic ts ............................... 5-1 7 Opt io ns .................................................................. 5 -1 8 Appendix A 200-W att Power Supply Requirements T ypes of Pow er Suppl y Requir ement s ....................... A- 1 Input Re qui r em ent s ....[...]

Contents NCR S10 Desktop Server User Guide ix Configuring the Mem ory and Other Ba seb oa r d S et ti ngs ................................... C-20 Conf igur in g the Myl ex RAID Arr ay G r oup ...... C-22 Appendix D System Support Log Pr efa ce .......................................................................... D-1 Suppo rt Se rv ic es .....[...]

Contents x NCR S10 Desktop Server User Guide[...]

Preface NCR S10 Desktop Server User Guide i Pr ef ace This book provides information about the installati on, set up , configuration, and operation of the server . It s g oa l is to fam iliariz e y ou wit h t h e s y s t e m a n d to provi de a r efer ence to answer your future questions. Thi s b oo k shoul d b e used b y fi eld e ngi nee rs or any[...]

Preface ii NCR S10 Desktop Server User Guide Append ix B – d esc ri b es er r or messa ges Appendi x C – d esc rib es sample c onfigur ati ons Appendi x D – pr ovi des c ompl ete support inf or mati on The followin g con v en t ion s a re us e d in th is book : [F1 ] A l ett er , number , symbol , or w or d enc lo sed in [ ] r epr esents a ke[...]

Preface NCR S10 Desktop Server User Guide i ii Products bear in g t h e C E la be l fu lfill th e requ ireme n t s of the EMC direc tive (89/336/EEC) and the Low V ol tage dir ective ( 73/23/EEC) issued by the Eu ropean Commi ssio n. T o obey th es e directi ves, th e followi ng Eu ropean stan dar ds must b e me t: • EN55022 Class A - Limits and [...]

Preface iv NCR S10 Desktop Server User Guide[...]

System Overview Where to Start NCR S10 Desktop Server User Guide 1-1 Wher e to Start When y ou in s t all a n d con fig ure yo u r s erve r , p erform the followin g s te p s . Step What to Do How to Do It Where to Find Information 1 In s ta ll a n y ha rdware you want to add Ins tall app ropriate disk dr iv es, per iph era ls, a nd adapters • Qu[...]

System Overview Where to Start 1-2 NCR S10 Desktop Server User Guide Step What to Do How to Do It Where to Find Information 4 Config u re the SCSI adapters and drives Use the Adaptec SCSI adapter firmware Setup Utilit y • Adaptec SCSI Adapter documentation • Chapter 4 of Insta lling Netwo rk Operating System 5 Co nfi gur e me mory and other bas[...]

System Overview System Features NCR S10 Desktop Server User Guide 1-3 System Features Thi s sect io n de scr i be s majo r syst em f ea tur es. The system ha s the fo ll ow ing mi nimum fe atur es: • Syst em b ase bo ar d • 200-watt power supp ly • S eve n I/O expa nsi on sl ot s (4 EIS A, 2 P CI and 1 shared) • Fas t and W ide SCSI -2 cont[...]

System Overview Documentation Set 1-4 NCR S10 Desktop Server User Guide Docume nta tion S e t The followin g docu m en t s a re inclu de d wit h y ou r sys tem to help you ins tall, upg rade, m aintain, and tr oubleshoot you r sy s tem . Keep all documentation together in a safe place. • Quick Hardwa r e Insta llatio n This brochure provides y ou[...]

System Overview Documentation Set NCR S10 Desktop Server User Guide 1-5 documentation that co mes with your operating syste m.[...]

System Overview Getting Additional Help 1-6 NCR S10 Desktop Server User Guide Getting A dditiona l Help If yo u nee d ad di ti ona l h el p, r ef er to Appendi x D of thi s book.[...]

Installing the System Overview NCR S10 Desktop Server User Guide 2-1 Overview This chapter contains information ab out the follow ing: • Syst em board featur es • ESD precautions • Major c ompone nts • Upgrad ing t he memo ry • I n s tallin g S IMMs • SCSI featu re • Posi tion ing t he syst em • Rear p anel featur es • Opening the[...]

Installing the System System Board Features 2-2 NCR S10 Desktop Server User Guide System Boa rd Fea tures Thi s hi gh- perf ormanc e system b oa r d suppo rt s the Intel Pent iu m™ mi cr opr ocesso r . The ma in system b oar d d oe s not contai n the CPU and the s econd-level cache. Inste ad, i t ha s a spe ci al slo t d esi gned to a cc ommoda t[...]

Installing the System ESD Precautions NCR S10 Desktop Server User Guide 2-3 ESD Pr ecaution s T o avoid damaging electr onic equipmen t from electr os tatic discharge (ESD), always observe the following p recau t ion s be fore ins t a llin g a n y s y s te m co mponent: 1. Do not remove a boar d from its packag ing u n til you ar e ready to install[...]

Installing the System Major Components 2-4 NCR S10 Desktop Server User Guide Major C omponents The system bo ar d has th e f ol lo wi ng maj or co mpone nts: • Four 7 2- pin S IMM soc ket s la be le d B ank 0 a nd Ban k 1 ( tw o soc kets co mpri s e one ba nk) • One C P U board slot • Four 32- bi t EISA expansi on sl ots suppo rt ing master/s[...]

Installing the System Major Components NCR S10 Desktop Server User Guide 2-5 Figure 2-1 System Board Layout PCI Sl ots JP4 JP2 JP6 JP3 JP1 JP5 COM 1 COM 2 Para llel Port Inte rf ace Dis kette Drive Int erf ace F ixed Dis k Dri ve Inte r face Power Conn ect or 1 (230 watt) Power Connec tor 2 Fast SCS I-2 Inte rface (wide) Fas t SC SI-2 Inte rface (n[...]

Installing the System Major Components 2-6 NCR S10 Desktop Server User Guide 3. Gently press th e cap over the p ins . T able 2-1 l ists the s ys tem board jumpers and their corr esponding s ettings . The asteris ks indicate the default settings. Jumper Setting Function JP1 2-3* Standard System BIOS JP2 1-2 2-3* Password enabled Password disabled J[...]

Installing the System Upgrading the Memory NCR S10 Desktop Server User Guide 2-7 Upgrading the M e mory Y ou c an upgra de the syst em memo ry b y ad di ng singl e in li ne me mor y mod ule s (S IMMs) i nto the SIMM so cke ts or by c hanging t he S IMMs fo r a high er memor y conf iguration. The fo ur 7 2- pin S IMM soc ket s suppor t 4 MB and 16 M[...]

Installing the System Upgrading the Memory 2-8 NCR S10 Desktop Server User Guide • Y ou may c omb ine di f fe r ent types o f S IMMs fo r a particular memory conf iguration as long as the SIMMs i n ea ch ba nk ar e of the same t ype. • Alw ays i nsta ll SIMMs i n pai rs.[...]

Installing the System Installing SIMMs NCR S10 Desktop Server User Guide 2-9 Installing SIM Ms Read the “ESD P recaut ion s ” s e ction e arlie r in th is chapter befor e proceeding. T o i nstal l a SIMM, f ol l ow the se st eps: 1. Sl i p a SIMM a t a 45 o angle into a socket wi th the co mpone nt si de fa ci ng d ow n. Se e Fi gur e 2 -2 . 2.[...]

Installing the System Installing SIMMs 2-10 NCR S10 Desktop Server User Guide Al wa ys inst al l SIMMs sta rt in g wi th Ban k 0 an d in pairs. F or ex am p le, for a total mem ory of 8 M B, in stal l tw o 4 MB SIMMs i n sock ets 0 and 1 o f B ank 0 . Y ou c an no t use an 8 MB SIMM a lo ne f or an 8 MB memor y . Figure 2-3 SIMM Sockets SIMM Socket[...]

Installing the System Installing SIMMs NCR S10 Desktop Server User Guide 2-11 2. Pr ess the SIMM do w nwa r d at a bo ut a 45 o angle. 3. Pul l t he S IMM ou t of the soc ket. Recon fig u re the s y s t em aft er in s ta llin g or rem ov in g SIMMs. T o rec onfigure the sys tem, follow thes e s tep s : 1. Reb oo t the system. A memory e rr or messa[...]

Installing the System SCSI Feature 2-12 NCR S10 Desktop Server User Guide SCSI Fea tur e The system bo ar d fe atur es a si ngl e- chi p Fast and W ide SCSI -2 ho s t ada p te r th a t ad ds SC SI I / O cap ability t o th e syste m. The chipset consists of all the c omponents found on the state-of-the-art SCSI host adap ters s u ch as the following[...]

Installing the System Rear Panel Features NCR S10 Desktop Server User Guide 2-13 Rear Panel Features Figure 2-4 illustrates the rear panel features. Figure 2-4 Rear Panel Features Par alle l Po rt COM 2 SCSI Connector (optional) Mouse Connec tor Expansi on Slots VGA Port (optional) Keyboard Connector COM 1 Sy stem Power Socket The vi de o b oar d i[...]

Installing the System Rear Panel Features 2-14 NCR S10 Desktop Server User Guide T able 2-3 l ists the functions of the r ear panel co mponents. Feature Function Power Socket Connects the power cable to the system. COM 1 (9-pin serial) Connects peripherals using a 9-pin serial interface. COM 2 (25-pin serial) Connects peripherals using a 25-pin ser[...]

Installing the System Opening the System NCR S10 Desktop Server User Guide 2-15 Opening the System Read the “ESD P recaut ion s ” s e ction e arlie r in th is chapter befor e proceeding. T o open th e s y s tem , follow these steps : 1. T urn of f the system a nd unpl ug al l c ab l es. 2. Pl ac e the syste m unit on a fl at , stea dy sur fac e[...]

Installing the System Opening the System 2-16 NCR S10 Desktop Server User Guide 5. Detach the fr ont p anel and set it aside. Figure 2-5 Removing the Front Panel and Cover 6. Return the sy s tem to the flat position.[...]

Installing the System Opening the System NCR S10 Desktop Server User Guide 2-17 Check that the key lock is in the “u nlocked” position. Otherwise, y ou cannot remove the top cove r . 7. Unlock and pr ess the holding tabs outward to r elease the top cover from the unit. See Figu re 2-5. 8. Lift the top cover and set it aside. Figur e 2- 6 sho ws[...]

Installing the System Installing Drives 2-18 NCR S10 Desktop Server User Guide Installing Drives Read the “ESD Precautions” section earlier in this chapter before proceeding. The system has r oom f or six ma ss-st or age d evi ces, suppor ting a maxi mum of t he f ol lo wi ng: • Three 3.5- or 5.25-inch hal f-height drives at the fr ont • On[...]

Installing the System Installing Drives NCR S10 Desktop Server User Guide 2-19 2. Lift up the drive frame. 3. Attach the drive to the dri ve frame using four scr ew s. Figure 2-7 Removing the Drive Frame Figure 2-8 Installing a 3.5-inch Peripheral Drive[...]

Installing the System Installing Drives 2-20 NCR S10 Desktop Server User Guide 4. Re-install the drive frame in the sy s tem un it. 5. Match the r ed stripe on the drive cable w ith pin 1 on the driv e con n ect or a n d p lug it in . 6. Plug t he pow er supply c ab le into the powe r connector on the rear of the drive. 7. Replace the top and fr on[...]

Installing the System Installing Drives NCR S10 Desktop Server User Guide 2-21 T o in s t a ll a 5 . 25 -in ch p e rip h e ra l driv e, follow th e s e ste ps: 1. Unplug all cables connected to the drives. 2. Locate the two hol ding tabs that attach the drive housing to the sy s tem un it and pus h both tabs outwar d, one at a time, to release the [...]

Installing the System Installing Drives 2-22 NCR S10 Desktop Server User Guide 5. Slide th e driv e in to th e dr ive h ou s in g . Secu re it wit h fo ur sc r ews on bo th si de s of the dr ive housi ng. 6. Re-attach the drive f rame. 7. Re-in s t all t h e dr iv e h o u s in g in t h e s y s te m u n it . U s e the r ound pegs on the syst em uni [...]

Installing the System Installing Drives NCR S10 Desktop Server User Guide 2-23 9. Plug t he pow er supply c ab le into the powe r connector at the r ear of the drive. The c onne c tor i s slo tte d so it fi ts onl y i n one dir ection. 10. Replace the sys tem top and front co vers. 11 . R un Setup to reconf igure the system into a two- peripheral d[...]

Installing the System Installing Drives 2-24 NCR S10 Desktop Server User Guide 5. Secur e the second drive to the top of the drive frame . Figure 2-13 Installing Fixed Disk Drives 1 3 4 5 2 6. Replace the sys tem top and front co vers. A ne w f ixe d di sk must b e physi c al ly formatted, pa rtitioned, and logically formatted before us e . Note :[...]

Installing the System Installing Drives NCR S10 Desktop Server User Guide 2-25 7. Run Setu p to reconf igure the system and to format the fi xed di sk, if nec essary . To install a tape drive, follow these steps: 1. Unplug all cables connected to the drives. 2. Locate the two hol ding tabs that attach the drive housing to the sy s tem un it and pus[...]

Installing the System Installing Drives 2-26 NCR S10 Desktop Server User Guide Use the plastic clip to pr event the disk drive and power ca bl es fr om cl utt eri ng t he spac e insi de the system uni t and in t erfe rin g wit h th e lin k bar . 1. Uncli p the plastic c lamp. 2. Fit the disk drive and power cables acr oss the p las tic cl amp. 3. C[...]

Installing the System Installing Drives NCR S10 Desktop Server User Guide 2-27 3 2 1 Figure 2-14 Managing the Disk Drive and Power Cables[...]

Installing the System Installing and Removing Expansion Boards 2-28 NCR S10 Desktop Server User Guide Installing and Removing Expan sion Bo ar ds Thi s sect io n de scr i be s in det ai l the steps n eed ed to ins t all e x p an s ion boa rds in t h e s y s t em . Read the “ESD P recaut ion s ” s e ction e arlie r in th is chapter befor e proce[...]

Installing the System Installing and Removing Expansion Boards NCR S10 Desktop Server User Guide 2-29 Figure 2-15 Expansion Board Connectors ISA boar d EISA board PCI board To install an expansion board, follow these steps: 1. Study the documentation that came wi th your expansion b oar d, and conf igur e any jumper s or switches on the boar d as d[...]

Installing the System Installing and Removing Expansion Boards 2-30 NCR S10 Desktop Server User Guide 2. Remove a bracket fr om any em pty exp ans ion slot. Save the scr ew to secure the new boar d. Keep the bracket for f uture use. See F igu re 2-16. Figure 2-16 Removing a Bracket[...]

Installing the System Installing and Removing Expansion Boards NCR S10 Desktop Server User Guide 2-31 3. Ge ntl y inse rt the bo ar d int o a n expa nsio n sl ot. Ma ke sure the boar d is s ecurely seated. See F igu re 2-17. 4. Secur e the boar d with the bracket scr ew . Do not neglect this step. The board uses the screw for gr ound ing. T o r emo[...]

Installing the System Installing and Removing Expansion Boards 2-32 NCR S10 Desktop Server User Guide[...]

Understanding the CPU Boards System Baseboard Support NCR S10 Desktop Server User Guide 3-1 System Baseboar d Support The syste m ba seb oa r d has o ne CPU bo ar d slo t t hat sup ports thes e two typ es of CPU boards: • CPU b oar ds that support pari ty memo ry • CPU bo ar ds that suppo rt E CC memor y[...]

Understanding the CPU Boards Installing CPU Boards 3-2 NCR S10 Desktop Server User Guide Installing CPU Boa r ds If you order ed a CPU board fac tory-ins talled, y ou m a y skip t hi s cha pter . If you must in stal l a CPU b oa r d i n your system, r ead al l o f t his i nfor mati on. When actually performing the installation, r efer to the follow[...]

Using the BIOS Setup Utility When to Use the BIOS Setup Utility NCR S10 Desktop Server User Guide 4-1 When to Use the BIOS Setup Utility Most systems a r e a lr eady c onfi gur ed b y the manu facturer or the dealer . There is no need to run th e BIOS Se tu p u t ility p rogram wh e n s tar tin g th e com p u te r unle ss you get a Run Se tup messa[...]

Using the BIOS Setup Utility When to Use the BIOS Setup Utility 4-2 NCR S10 Desktop Server User Guide mess a ges , check the comp u ter’ s internal battery . If the battery is dead or not properly connected, the sys tem cannot r etain c onfiguration val ues in CM OS RAM . Befor e running Setup, have the follow ing information re a dy : • Disket[...]

Using the BIOS Setup Utility Entering Setup NCR S10 Desktop Server User Guide 4-3 Entering Setup Pow er up the system . When the “Pr ess Ctrl -Alt -E sc ke y to ente r S etu p” messa ge di splays, pr ess the ke y combina tion [C ont rol] + [Alt] + [Es c] to en t er Se tu p . Y ou do not need to ins ert a dis k ette or load an operating system .[...]

Using the BIOS Setup Utility Basic System Configuration 4-4 NCR S10 Desktop Server User Guide Basic System Configuration Sel ect B asi c S ystem Co nfi gura ti on to in put confi guration values s uch as date, time, and disk ty pes . Figur e 4- 2 sho ws P age 1 of the Basi c Syste m Conf igura tio n menu. Basic Sy stem C onfigu rat ion Dat e Ti m e[...]

Using the BIOS Setup Utility Basic System Configuration NCR S10 Desktop Server User Guide 4-5 2. Pr ess the [Page D own] key to move to the nex t page, or p ress the [Page Up ] key to return to the pr ev io us page. 3. After you select the desired option for a given parameter , press the ap p ropriate arr ow key to hig h lig h t th e n ex t p ara m[...]

Using the BIOS Setup Utility Basic System Configuration 4-6 NCR S10 Desktop Server User Guide The r eal-time cl ock keeps the s y s tem date and time. After setting the date and time, y ou need not enter the m eve ry ti me yo u tur n on t he syste m unit . As long as the internal battery remains good (app roximately seven y ea rs ) a n d con n ect [...]

Using the BIOS Setup Utility Basic System Configuration NCR S10 Desktop Server User Guide 4-7 • Second 00 to 59 T o enter the confi guration value for the fi rst disk ette drive (dri ve A), highlight the Dis kette D rive A parameter . Press the left- or right-arr ow key to view the options and s elect the appropriate value. The Diskette D rive A [...]

Using the BIOS Setup Utility Basic System Configuration 4-8 NCR S10 Desktop Server User Guide type o f yo ur IDE fi xed d isk d uri ng PO ST . Y o u can see your IDE f ixed di sk val ues w hen you ent er the B IOS Utilit y . Cylinder Head Sector Fixed Disk 0 (xx MB) [Auto] xx xx xx Y ou can save the values un der the op tion User . Cylinder Head Se[...]

Using the BIOS Setup Utility Basic System Configuration NCR S10 Desktop Server User Guide 4-9 T o use th e Us er option, follow these step s : 1. Highlight the User option. 2. T ype i n t he numb er of c yli nde rs, he ad s, and sec tor s of the ID E fixed dis k . 3. Choos e YES when asked if you want to save C M OS data. The sys tem au tom aticall[...]

Using the BIOS Setup Utility Basic System Configuration 4-10 NCR S10 Desktop Server User Guide The Commu nication Settings parameters let you s et the baud rate, parity , s top bit and data length for the first serial port (COM 1). The values are as follow s: • Baud rate: 300 to 38, 400 bits per s econd (BPS) • Par it y: od d, e ve n, or non e [...]

Using the BIOS Setup Utility Basic System Configuration NCR S10 Desktop Server User Guide 4-11 ti me. Th is r esults i n b ett er fi xed d isk pe rf or manc e. T o use th is f eat ur e, yo ur f ixe d di sk must suppo rt t he advanced PIO mode. I f not, s et this to Dis abled. Thi s en hanc ed IDE f eat ur e onl y wo rks und er DOS and W indow s 3. [...]

Using the BIOS Setup Utility Basic System Configuration 4-12 NCR S10 Desktop Server User Guide Thi s par ame ter al lo ws t he syst em to b oot fa ster b y skippi ng so me PO ST r out ine s. If e nab l ed, i t se ts the Syst em Sp eed to H igh, and ena bl es S had ow RAM, and primary- and second-level c ache. The default setting is Disa bl ed . Fas[...]

Using the BIOS Setup Utility Advanced System Configuration NCR S10 Desktop Server User Guide 4-13 Advan ced System Configur ation Select the Advanced System C onfiguration option to co nfi gure t he syst em memo ry . Figur e 4-4 show s Page 1 of the Advanced System C onfiguration menu. A dv anc ed Sy stem C o nf ig urat io n In t er n al Ca c he Ex[...]

Using the BIOS Setup Utility Advanced System Configuration 4-14 NCR S10 Desktop Server User Guide The add r ess E0000h - FFFFFh is fo r system BIOS and C0000h - C7FFFh i s for shadow ing vi deo BIOS . The r ema ini ng addr ess ra nges a r e f or I/O RO M fu nct io ns. Internal Cach e (CP U Cach e) This parameter enables/disables the internal cache [...]

Using the BIOS Setup Utility Advanced System Configuration NCR S10 Desktop Server User Guide 4-15 system BIOS to run d ir ec tl y fr om the ca ch e memo ry . The syste m ope ra tes f aster . Whe n set to No n-c ache ab le , it le ts th e syste m BIO S ru n fr om RAM. If the V ideo BIOS parameter is s et to Enabled, you m ay select Cacheable or Non-[...]

Using the BIOS Setup Utility Advanced System Configuration 4-16 NCR S10 Desktop Server User Guide • Rotation – each of the mas ter devices obtains the PCI b us w hen i ts turn to ow n the b us co mes. In thi s option, all the master devices have the sam e priority on PCI bus o wner ship.[...]

Using the BIOS Setup Utility PCI System Configuration NCR S10 Desktop Server User Guide 4-17 PCI System Configuration Figure 4-5 shows the screen that appears when you sel ec t th e PCI S ystem Conf igur at io n menu f ro m the BIOS U t ility m en u . PC I S y stem C onf i gur at io n VG A P ale tte Sn oop On B oar d S CSI A IC-787 0 Boot D evi ce [...]

Using the BIOS Setup Utility PCI System Configuration 4-18 NCR S10 Desktop Server User Guide PCI de vi ce s suppor t th e “palette snooping” technique that enables the devic e to contr ol ac cess to their palette r egi ste rs. Set this parameter to Enabled to activate the palette sn oop ing fu n ction in t h e P C I VG A d ev ices in s t a lled[...]

Using the BIOS Setup Utility System Security Setup NCR S10 Desktop Server User Guide 4-19 System Security Setup The Setup p rogram has a nu m ber of security features to prevent unauthorized acc ess to the s ys tem and its data. Enter the Setup p rogram and select Sys tem Security . The scr een i n Figur e 4-6 di spla ys. Sy stem S ecu ri t y On bo[...]

Using the BIOS Setup Utility System Security Setup 4-20 NCR S10 Desktop Server User Guide T able 4-1 l ists the functions of the drive contr ol settings . Diskette Drive Normal Diskette drive functions normally Write Protect All Sectors Disables the write function on all sectors Write Protect Boot Sector Disables the write function only on boot sec[...]

Using the BIOS Setup Utility System Security Setup NCR S10 Desktop Server User Guide 4-21 ef fec t o nl y if the di skett e a nd f ixe d d isk c ont r ol lers a r e not di sab le d th r ough j umper sett ings. There ar e th ree onboar d comm u nications p orts : • Serial Port 1 • Serial Port 2 • Paralle l P ort Ser ial Por t 1 This param eter[...]

Using the BIOS Setup Utility System Security Setup 4-22 NCR S10 Desktop Server User Guide Ser ial Por t 2 Thi s par ame ter ena bl es se ri al por t 2 a nd se ts i ts ad dr ess. T able 4-3 l ists the Serial Port 2 settings. Setting Function Serial 1 (3F8h) COM1 with address 3F8h Serial 2 (2F8h) COM2 with address 2F8h Serial 3 (3E8h) COM3 with addre[...]

Using the BIOS Setup Utility System Security Setup NCR S10 Desktop Server User Guide 4-23 T o deactivate the parall el port, select the Disabled option. If y ou ins tall an add-on car d that has a parallel port wh os e add ress conflict s wit h th e p a ralle l p ort onboar d, the s y s tem au tomatically disables the onboar d function s. Check the[...]

Using the BIOS Setup Utility System Security Setup 4-24 NCR S10 Desktop Server User Guide This option lets you s et a p as s word to pr event un au th oriz ed acce s s to th e BI OS U tilit y . Setting a Pa sswor d T o se t a passw or d, fo l lo w t hese ste ps: 1. Highlight the Setup Pas s word parameter and press the left- or ri ght-arrow key to [...]

Using the BIOS Setup Utility System Security Setup NCR S10 Desktop Server User Guide 4-25 unaut hor ize d use rs. On ce you set thi s passwo r d, you hav e to type it w heneve r yo u bo ot the system. T o se t th e pow er -o n passw or d, fo ll ow th e same pr oc edur es a s in se tti ng the se tup passw or d. T o e nab le the passwo r d f unc ti o[...]

Using the BIOS Setup Utility Loading Setup Default Settings 4-26 NCR S10 Desktop Server User Guide Loading Setup Default S ettings This param eter loads the default values to the s y s tem confi guration parameters . The default values are the optimized confi guration settings for the sy s tem. Enabli ng the Auto Configuration Mode and the Fast Bo [...]

Using the BIOS Setup Utility Leaving Setup NCR S10 Desktop Server User Guide 4-27 Leaving Setup Examine the sy s tem configuration values. When you ar e satisfied that all the values ar e corr ect, write them do wn. S to r e t he r eco r de d va lue s in a saf e pl ac e, suc h as in this manual. In the futu re, if the b attery loses power , or the [...]

Using the BIOS Setup Utility Fixed Disk Types 4-28 NCR S10 Desktop Server User Guide Fixed Disk T ypes T able 4-6 l ists values for the fixed disk typ es . Type Cylinders Heads Sectors Per Track 0 (indicates SCSI or no fixed disk) 1 306 4 17 2 615 4 17 3 615 6 17 4 940 8 17 5 940 6 17 6 615 4 17 7 462 8 17 8 733 5 17 9 900 15 17 10 820 3 17 11 855 [...]

Using the BIOS Setup Utility Fixed Disk Types NCR S10 Desktop Server User Guide 4-29 Type Cylinders Heads Sectors Per Track 15 (reserved) 16 612 4 17 17 977 5 17 18 977 7 17 19 1024 7 17 20 733 5 17 21 733 7 17 22 733 5 17 23 306 4 17 24 612 4 17 25 306 4 17 26 612 4 17 27 698 7 17 28 976 5 17 29 306 4 17 30 611 4 17 31 732 7 17 32 1023 5 17[...]

Using the BIOS Setup Utility Fixed Disk Types 4-30 NCR S10 Desktop Server User Guide Type Cylinders Heads Sectors Per Track 33 751 8 17 34 755 16 17 35 731 13 26 36 980 15 17 37 936 16 17 38 981 5 17 39 981 10 17 40 762 8 39 41 980 5 17 42 832 8 33 43 683 12 38 44 513 16 38 45 776 8 33 46 683 16 38 47 832 6 33 48 615 2 34 49 989 16 63 50 823 4 38[...]

Using the BIOS Setup Utility Fixed Disk Types NCR S10 Desktop Server User Guide 4-31 Type Cylinders Heads Sectors Per Track 51 1001 15 17 52 1024 17 22 53 723 13 51 54 548 8 38 55 1013 4 41 56 929 15 17 57 817 14 36 58 723 13 81 59 802 4 39 60 1024 9 17 61 895 5 55 62 (reserved) 63 966 10 34 64 1024 8 17 65 1024 11 17 66 918 11 17 67 905 9 17 68 10[...]

Using the BIOS Setup Utility Fixed Disk Types 4-32 NCR S10 Desktop Server User Guide Type Cylinders Heads Sectors Per Track 69 1024 12 17 70 1024 13 17 71 1024 14 17 72 1024 2 17 73 1024 16 17 74 918 15 17 75 820 6 17 76 1024 5 17 77 1024 8 17 78 (reserved) 79 1001 15 32 80 1024 16 63 81 1024 10 17 82 1024 11 17 83 1024 15 17 84 776 8 33 85 926 13 [...]

Using the BIOS Setup Utility Fixed Disk Types NCR S10 Desktop Server User Guide 4-33 Type Cylinders Heads Sectors Per Track 87 976 5 17 88 745 4 28 89 747 2 28 90 782 2 1Bh 91 985 13 32 92 816 15 32 93 968 5 17 94 903 8 46 95 966 5 34 96 535 10 50 97 715 10 50 98~100 (reserved) Auto or User (user-defined)[...]

Using the BIOS Setup Utility Fixed Disk Types 4-34 NCR S10 Desktop Server User Guide[...]

Using the System Utilities Identifying the System Utilities NCR S10 Desktop Server User Guide 5-1 Identifying the System U tilities This chapter contains information ab out the sy s tem utilit ie s th a t are u s e d wh en up g ra d in g y ou r s y s t e m . Thes e u t ilitie s are as follows : • AFla s h B I OS U t ility • EISA C onfig ur at i[...]

Using the System Utilities Using the AFlash BIOS Utility 5-2 NCR S10 Desktop Server User Guide Using the AFlash BIOS U tility This s ection con t ain s inform ation on u s ing th e AF la s h BIOS u t ilit y . When installing CPU bo ards be awar e o f the fo llowing : Do no t insta ll me m o r y -r ela ted driv er s (X MS , EM S, o r DPMI) when y o [...]

Using the System Utilities Using the AFlash BIOS Utility NCR S10 Desktop Server User Guide 5-3 • Loads the BI OS file to the buf fer - r eads the s p ecified file fr om a disk ette to m em ory for futu re program use or for check only . I t s up p orts the 64 KB, 128 KB, 192 KB or 256 KB f iles. • Saves the BI OS to a disk file - r eads the BIO[...]

Using the System Utilities Using the AFlash BIOS Utility 5-4 NCR S10 Desktop Server User Guide 7. Select Progr am F l as h Me m or y to eras e the current BIOS, and p rogram F las h R OM . Do no t tur n o ff syste m po wer while F lash B IOS is progr amming . T his destroys the BI OS. 8. Reb oo t the system. A qu ick e r way to loa d t h e BI OS fi[...]

Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-5 Using the EISA Conf iguration Utility The EI SA C on fig ur at ion U tilit y (EC U) con fig ures y ou r computer and the boards or options added to the syste m. The ECU does the following: • Reso lv es c onf li cts b etw een DMA chann el s, int e[...]

Using the System Utilities Using the EISA Configuration Utility 5-6 NCR S10 Desktop Server User Guide T o in s t a ll an e x p an s ion boa rd, follow t h e s e s t e p s : 1. Run EC U and s p ecify boar d parameters . 2. Configure the boar d. 3. Ins tall the boar d. Running ECU ensur es confl ic t-fr ee conf igurati on of system co mpone nts. The [...]

Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-7 3. The Advanced Configuration Menu displays. 4. Pr ess any key t o c ont in ue. Th e syste m lo ad s the confi guration fil es. I f any are not found on the ECU diskette y ou are prompted for the diskette that contai ns the requi red c onfi guratio[...]

Using the System Utilities Using the EISA Configuration Utility 5-8 NCR S10 Desktop Server User Guide The ECU is a menu -driven program or ganized into a mai n menu and v ar io us subme nus, w it h hel p sc r ee ns for all options . T able 5-1 descri bes the menu items and their su bmenus . Table 5-1 EISA Configuration Utility Menu Items and Submen[...]

Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-9 Menu Item Submenu Function Remove Selects the current board and removes it from the current configuration Change Function Selects the current function and allows you to change the function choice; only selectable when the detailed view is active Ch[...]

Using the System Utilities Using the EISA Configuration Utility 5-10 NCR S10 Desktop Server User Guide Menu Item Submenu Function Software Settings Selects the current board or option and displays information about software drivers Connections Selects the current board or option and displays information about its external cable connections Board Sp[...]

Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-11 Figure 5-1 shows the System C onfiguration Overview menu. It di spla ys a gr aphi ca l o ve rvi ew of th e b oar ds and options ins talled in your compu ter . System Conf igur at ion Ove rview Pag e 1/ 1 These ar e t he boards and options curre nt[...]

Using the System Utilities Using the EISA Configuration Utility 5-12 NCR S10 Desktop Server User Guide The confi guration options are used to do the follow ing: • Change r eso ur ce s or func ti ons e spec ia ll y whe n resou rce con flicts occu r • Print co nfiguration data about an installed b oar d or the entire system • Lock a conf igurat[...]

Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-13 Memo ry i s not co nfi gure d au toma ti ca ll y . The syste m adm inis tra tor m us t u s e th e EI SA C on fig ura t ion u t ilit y (ECU) to configure the system m anu ally . T o use th e EC U to configure the sy s tem , follow these ste ps: 1. [...]

Using the System Utilities Using the EISA Configuration Utility 5-14 NCR S10 Desktop Server User Guide If yo ur syst em c ome s co nfi gur ed w it h 16 MB or mor e of system memor y , and your syste m is not confi gured w ith an add-on c ard that re quir es the us e of memo ry i n the 15- 16 MB r ange , sele c t 16 MB Ex t Memo ry w it h 15 -16 MB [...]

Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-15 If yo ur syst em ha s le ss than 64 MB of system memory , s ubtract 16 MB from the amount of total sys tem m emory and enter that value in this field. For exa mple , if your system h as 24 MB of total system memor y , subtr ac t 16 MB f r om 2 4 M[...]

Using the System Utilities Using the EISA Configuration Utility 5-16 NCR S10 Desktop Server User Guide If your s ys tem has less than 128 M B of sy s tem memory , s u btract 64 MB from the amount of total sys tem m emory and enter that value in this field. For exa mple , if your system h as 96 MB of total system memor y , subtr ac t 64 MB f r om 9 [...]

Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-17 If t he syst em uses r esour ces n eed ed by a n ISA opti on , you have to rele ase thos e resourc es and real locate other r eso ur c es to the system. T o a vo id r eso ur ce c onf li c ts, f ol lo w t hese steps: 1. Spe ci fy o the r r esour ce[...]

Using the System Utilities Using the EISA Configuration Utility 5-18 NCR S10 Desktop Server User Guide Starting t he E CU From a Fixed Disk Alth ou g h we recomm en d th a t y ou s t ar t t h is u t ility from the System C onfiguration diskette, y ou can start the utilit y from y ou r fix ed dis k if y ou h a v e M S-D OS ins t alle d on it. Ins ta[...]

Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-19 T able 5-2 describ es the ECU p aram eters . Table 5-2 EISA Configuration Utility Parameters Parameter Function Description /B BIOS video mode This parameter causes all screens to be displayed using BIOS Int 10H calls. Use this parameter on comput[...]

Using the System Utilities Using the EISA Configuration Utility 5-20 NCR S10 Desktop Server User Guide A log o d is p lay s wh e n t h e u t ility beg in s . P res s a n y k e y to di spla y a W el c ome scr een. Pr ess [ Ente r] to di spla y the mai n menu. Star ting the Conf igure Co mputer Selection f rom MS-DOS Y ou can bypass the main m enu, a[...]

Using the System Utilities Using the EISA Configuration Utility NCR S10 Desktop Server User Guide 5-21 The param eters are described in T able 5-3. The /B, /H, /M, and /K param eters are explained in T abl e 5-2. Table 5-3 Configure Computer Selection Parameters Parameter Function Description /N Non-target modeling mode This parameter runs the util[...]

Using the System Utilities Using the EISA Configuration Utility 5-22 NCR S10 Desktop Server User Guide[...]

200-Watt Power Supply Requirements Types of Power Supply Requirements NCR S10 Desktop Server User Guide A-1 T ypes of Power Supply Requ ir emen ts This appendix covers the inpu t and outp u t r equir ements of the 200-watt power supply .[...]

200-Watt Power Supply Requirements Input Requirements A-2 NCR S10 Desktop Server User Guide Input Requir ements The follow ing repr esent th e inp ut requirements of the 200-watt power supp ly: • Maxi mum w ave fo rm har moni c di stor ti on sha ll be le ss than 5%. The pow er supply must oper ate ab ove fr equency wit h both 100~120/200~240 VRMS[...]

200-Watt Power Supply Requirements Input Requirements NCR S10 Desktop Server User Guide A-3 T able A-1 indicates the 200-watt power supply inpu t r equirements. Table A-1 200-Watt Power Supply Input Requirements Input Frequency Nominal Frequency Frequency Variations 50 Hz 60 Hz 47 Hz ~ 53 Hz 57 Hz ~ 63 Hz Input Voltage Nominal Voltage Variation Ran[...]

200-Watt Power Supply Requirements Output Requirements A-4 NCR S10 Desktop Server User Guide Output Requir ements The follow ing repr esent th e ou tpu t requir ements of the 200-watt power supp ly: • Ripple and noise bandwi dth is fr om DC to 20 M Hz. • +12V should provide 10A s u rge curr ent for the first 10 seconds after power on, and this [...]

Error Messages Types of Error Messages NCR S10 Desktop Server User Guide B-1 T ypes of Err or Messages This app en dix exp lains th e diff erent types of error mess a ges and corr esp onding correcti ve measu res. There ar e two g en eral typ es of error mess ag es : • Softwar e • Syst em Do n o t con t in u e u s ing th e com p ut e r if y ou [...]

Error Messages Software Error Messages B-2 NCR S10 Desktop Server User Guide Softwa r e Erro r Messages Softwar e err or mess ag es are r eturned by your op erating system or a ppli cati on . The se messa ges typi cal ly o cc ur after you boot the operating s y s tem or when you run your appli cati on pr ogra ms. If yo u r ec ei ve t his t ype of m[...]

Error Messages System Error Messages NCR S10 Desktop Server User Guide B-3 System Error Messages A syste m er r or messa ge i ndi ca te s a pr obl em w it h the co mpute r i tsel f . A message of thi s type n or mal ly appears during the p ower- on self-test, befor e the ope rat ing syst em pr ompt appea rs. T ab l e B- 1 l i sts syste m er r or me[...]

Error Messages System Error Messages B-4 NCR S10 Desktop Server User Guide Message Action Equipment configuration error Modify DRAM configuration to agree with one of the options in the memory configuration shown in Figure 4-4. Fixed disk controller error Run Setup. Fixed disk 0 error Check all cable connections. Replace fixed disk. Fixed disk 1 er[...]

Error Messages System Error Messages NCR S10 Desktop Server User Guide B-5 Message Action Press F1 to setup or other key to continue ..... Press [F1] and reconfigure the system. Real time clock error Check the RTC chip. If it is still good, run Setup. If not, replace the RTC chip.[...]

Error Messages Correcting Error Conditions B-6 NCR S10 Desktop Server User Guide Correc ting E rror C ond itions As a ge ner al rul e, i f a n er r or messa ge says “ Pr ess F1 to contin u e , ” it is ca u s ed by a con fig ur at ion p roblem , whi ch c an be e asil y corr ected . An equi pment malfunction i s m ore l ikely to cause a fatal err[...]

Error Messages Correcting Error Conditions NCR S10 Desktop Server User Guide B-7 If you are sure that your conf iguration values are c orr ect and your battery is in good condition, the prob lem may lie in a d am ag ed or d e fect iv e ch ip . In b ot h ca ses, c on tac t an aut ho ri ze d ser vi c e c ent er fo r assistance.[...]

Error Messages Correcting Error Conditions B-8 NCR S10 Desktop Server User Guide[...]

Sample Configurations Types of Sample Configurations NCR S10 Desktop Server User Guide C-1 T ypes of Sample Configur ations T wo sa mple co nf igur ati ons ar e di scusse d i n thi s append ix: • Standar d Configuration • RAID Conf igur ati on Use the sample conf igurati ons to hel p conf igur e your syste m.[...]

Sample Configurations Sample Standard Configuration C-2 NCR S10 Desktop Server User Guide Sampl e Stan dar d Configur ation A standard c onfi guration might consist of the foll owing: • Pentium 166 MHz processor with parity mem ory suppor t • 32 MB syst em memo ry • ISA video boar d with 1 MB video RAM • PCI Ethernet adapter (SMC 8432BT A) [...]

Sample Configurations Sample Standard Configuration NCR S10 Desktop Server User Guide C-3 3. Ins tall the SCSI C D -ROM drive in the bottom fr ont drive bay . 4. Connect power cabl es and SC SI cables to the 2 GB SCSI dis k drive an d th e SC SI C D -R OM drive. 5. Insta ll the memo ry S IMMs in b an k 1 on the syst em ba seb oa r d (i nsta ll ed i[...]

Sample Configurations Sample Standard Configuration C-4 NCR S10 Desktop Server User Guide 5. Go to page 2 and s et p arameters as follows (in the or der indicated): Ha r d Di sk Bl oc k Mod e [Di sab le d] Advanced PI O M ode [Disabled] Har d Disk Size > 504 MB [Dis abled] Har d Disk 32-Bit Access [Disabl ed] Auto Configuration Mode [Disabl ed] [...]

Sample Configurations Sample Standard Configuration NCR S10 Desktop Server User Guide C-5 Do not s elect W rite Through for the Ca che Schem e. Selecting W rite Through for the C ache Schem e renders the system unusa bl e. Syst em Memo ry P ari ty [En ab le d] Memo ry at 15 MB -1 6 MB Res f or [ System] Use E0000h - FFFFFh ( System BIOS) [ Cacheab [...]

Sample Configurations Sample Standard Configuration C-6 NCR S10 Desktop Server User Guide 11. Pr ess [Esc ] to r etur n to the mai n menu in B IOS Setup. T o configur e the PCI adap ters , follow these steps: 1. Select PCI Sys tem C on fig u ration from the m ain menu in BI OS Setu p . 2. Use the up and down arrow keys to select the PCI slot number[...]

Sample Configurations Sample Standard Configuration NCR S10 Desktop Server User Guide C-7 • Set PCI s lot 3 to --. • Set the On Board SCSI to IR Q 1 1. • Set the VGA Palette Snoop to D isabled. • Set the On Boar d SCSI AIC-7870 to Enabled. • Set the Boot Drive to Enabl ed. Whe n you f in ish, t he sc r een sho uld lo ok l i ke th e follow[...]

Sample Configurations Sample Standard Configuration C-8 NCR S10 Desktop Server User Guide 1. Press [C ont rol] + [A] wh en t h e followin g dis p la y s : Adaptec AIC-7870 BIOS v1.2 <<Press hot key for SCSI Select (TM) Utility>> (Refer to the Adaptec SCSI docum entation for additional information about these settings. ) 2. Select SC SI [...]

Sample Configurations Sample Standard Configuration NCR S10 Desktop Server User Guide C-9 Send Start Unit Command [yes] 5. Pr ess [En ter ] t o r etur n to pr ev io us menu. 6. Select Advanced Configuration Options and set the para m e te rs a s follows : Ho st Ada pte r B IOS ( Confi g Util ...) [E nab led ] Suppo rt Re mova bl e Disks... [B oot O[...]

Sample Configurations Sample Standard Configuration C-10 NCR S10 Desktop Server User Guide 1. In s ert t h e E I SA Config ura t ion U t ility in t h e d is k ett e drive. Obs erv e t h at th e EI SA C on fig ur at ion U t ilit y boots properly . 2. Select M5 fr om the Advanced Configuration menu. Refer to Chap ter 5 for ins tru ctions on config u [...]

Sample Configurations Sample Standard Configuration NCR S10 Desktop Server User Guide C-11 Mouse Port [Enab le d] Keyb oar d Port [Enab le d] Flo ppy Disk Co ntr oll er [E nab le d] IDE H DD Inte rf ac e [Di sab l ed] Par al l el Por t [E nab led as LP T1...] Se ri al Po rt 1 [E nab led as Se ri al 1...] Se ri al Po rt 2 [E nab led as Se ri al 2...[...]

Sample Configurations Sample RAID Configuration C-12 NCR S10 Desktop Server User Guide Sa mple RA ID Configura tion A RA I D con fig u ra tion m ig h t con s is t of t h e followin g : • Penti um 166 M Hz Processor with ECC Memory Suppo rt • 128 MB Sys tem M em ory • ISA V ideo Boar d w/1MB V ideo RAM • PCI Ethernet Adapter (SMC8432BT A) ?[...]

Sample Configurations Sample RAID Configuration NCR S10 Desktop Server User Guide C-13 co nnec te d to the Mylex P CI RAID ada pter shou ld be co nf igur ed a s SCS I ID 0, 1, an d 2, f or use i n a RAID co nfi gurati on. 2. Ins tall the SCSI C D -ROM drive in the bottom fr ont drive bay . 3. Insta ll the system bo ot d ri ve (S CSI ID 0 ) i n a 5 [...]

Sample Configurations Sample RAID Configuration C-14 NCR S10 Desktop Server User Guide 10. Insta ll the PCI RAID Ada pter in PCI slo t 3 . The procedur e is the sam e as th e procedur e for co nf igur in g the syst em se tti ngs i n the St and ar d Configu ration. The p rocedur e is repeated here for your conve nienc e. T o co nf igur e the system [...]

Sample Configurations Sample RAID Configuration NCR S10 Desktop Server User Guide C-15 Memo ry T est [E nab l ed] 6. Return to Page 1, and s et p aram eters as follows: Diskette D rive A [1.44 MB 3.5-inch] Diske tte Dri ve B [N one ] Fixe d Di sk 0 ( 0 MB) [ Non e] Fixe d Di sk 1 ( 0 MB) [ Non e] 7. Pr ess [Esc ] to r etur n to the mai n menu in B [...]

Sample Configurations Sample RAID Configuration C-16 NCR S10 Desktop Server User Guide 9. Pr ess [Esc ] to r etur n to the mai n menu in B IOS Setup. 10. Se le ct Syst em S ec uri ty . On Pa ge 1, se t t he para m e te rs a s follows : Disk Dr iv e Contr ol Disk ette D rive [Normal] Fixe d Di sk Dri ve [N or mal ] Syst em Boot D rive [Drive A then [...]

Sample Configurations Sample RAID Configuration NCR S10 Desktop Server User Guide C-17 • A vail able IRQ settings are 3, 4 ,5, 7, 9, 10, 1 1, 14, and 15. • T o make IRQ 3 a vai l ab le f or sel ec ti on, yo u must di sab l e Se ri al Po rt 2 i n the Syst em S ec ur it y menu. • T o make IRQ 4 av ai la bl e f or sele ct io n, you must di sab l[...]

Sample Configurations Sample RAID Configuration C-18 NCR S10 Desktop Server User Guide Whe n you f in ish, t he sc r een sho uld lo ok l i ke th e following : PCI IRQ Setting [Manual] INTA INTB INTC INTD PCI Slot 1 [ 5] [ 14] [15] [11] PCI Slot 2 [ 14] [15] [11] [ 5] PCI Slot 3 [15] [11] [ 5] [14] On Board SCSI [11] [ 5] [ 14] [15] VGA Palette Snoo[...]

Sample Configurations Sample RAID Configuration NCR S10 Desktop Server User Guide C-19 2. Select SC SI D is k U t ilit ies . Obs e rve th a t t h e information that displays for the 2 GB disk drive and the CD-ROM drive is correct. If a low- level format on the 2 GB dis k drive is n eeded, p erform it now . It i s usuall y not need ed . 3. Select Co[...]

Sample Configurations Sample RAID Configuration C-20 NCR S10 Desktop Server User Guide Extended BIOS T ranslation... [E nabled] Displ ay < CTRL -A> Message Duri ng BIOS I nitialization... [Enable d] Mu lt ip le LU N Su p p ort [Dis abled ] BIO S Su ppor t fo r Mo r e than 2 ... [En ab le d] 7. Pr ess [En ter ] t o r etur n to pr ev io us menu[...]

Sample Configurations Sample RAID Configuration NCR S10 Desktop Server User Guide C-21 2. Select M5 fr om the Advanced Configuration menu. Refer to Chap ter 5 for ins tru ctions on config u rin g t h e m em ory correctly . The PCI Adapter I RQ values entered bel ow do not set the IR Q level for PCI Adapters. PCI Adapter I RQ s ettings are set in th[...]

Sample Configurations Sample RAID Configuration C-22 NCR S10 Desktop Server User Guide Par al l el Por t [E nab led as LP T1...] Se ri al Po rt 1 [E nab led as Se ri al 1...] Se ri al Po rt 2 [E nab led as Se ri al 2...] Sys tem Setting Special Sy s t em P o rts [Enabled] EISA Reser ved Devi ce [En abl ed] If a PCI ad apte r i s c onf igur ed i n t[...]

System Support Log Preface NCR S10 Desktop Server User Guide D-1 Preface This ap p endix in cludes th e forms to en ter comp lete r ec or ds fo r th e NCR S 10 Deskto p system. Y ou sh oul d keep comp lete and accurate rec or ds.[...]

System Support Log Preface D-2 NCR S10 Desktop Server User Guide This a p p en dix in clud es th e followin g s ect ion s : • Support Services - I n formation about NCR s u p p ort ser vi ce s • Hardware Rec ords - Logs to enter the hardwar e perf or manc e and serv ic e r ecor ds • Software Records - Logs to enter the software re co rd s •[...]

System Support Log Support Services NCR S10 Desktop Server User Guide D-3 Support Services This s ect ion is for recording an d m a in t ain in g information about NCR s u p p ort s ervices. The followin g item s a re inclu de d in t h is s e ction : • A plac e to r ec or d your cl ass/mo del number , seri al numb er , and system ID nu mbe r • [...]

System Support Log Support Services D-4 NCR S10 Desktop Server User Guide NCR o f f ers o n-si te system ha r dw ar e support . Chec k with y o u r local office for deta iled cove rag e h ou rs . Th ree su p p ort le v els are av a ilable , as lis t ed be low . Priority Plus Priority Next Day Coverage Hours 24 hours 7 days 8 a.m. - 9 p.m. Mon-Fri 8[...]

System Support Log Support Services NCR S10 Desktop Server User Guide D-5 T o p la ce a h ardware su p p ort ca ll, follow t h es e s te p s : 1. C a l l t h e h a rd w a re s u p p or t n u m be r y o u re c o rd e d o n the previ ous p ag e. Note that after- hours calls ar e subject to an extended coverage char ge. 2. Provide th e followin g in f[...]

System Support Log Support Services D-6 NCR S10 Desktop Server User Guide • R e c o rd a n y f a i l u re o r e r ro r i n f o r m a t i o n di spla yed . If appr opr ia te, r eco r d the e nti r e screen. • Perf or m a memo ry du mp of the syst em, i f possi bl e. • Be prepared to answer these ques tions : • Is th is an in it ial or recurr[...]

System Support Log Support Services NCR S10 Desktop Server User Guide D-7 Softwar e s u p port contract agreements ar e availab le to suppor t your lo ca l o per ati ng syste m envi r onment. Ask about these service products at the supp ort center . T o pl ace a sof tw ar e support ca ll , fol lo w t hese steps: 1. Cal l the sof tw ar e suppo rt nu[...]

System Support Log Hardware Records D-8 NCR S10 Desktop Server User Guide Hard ware Re c ord s This s ect ion is for recording an d m a in t ain in g ha rdware performan ce and s ervice rec ords. Thes e recor ds allow the sys tem u s er and s up p ort ass ociates to get imp ortant in fo rmat io n to ensur e suc ce ssful ope ra tio n o f th e syste [...]

System Support Log Hardware Records NCR S10 Desktop Server User Guide D-9 Mai nta in se par ate Ha r dw ar e Logs f or the r epair ser vi ce , preventi ve maintenance, su p port notes , and u pdates for system pe ri pher al s. For e xampl e, use a separ ate fo rm for each hard dri ve, p eriph eral drive, p lotter , an d pri nte r o n the system . U[...]

System Support Log Hardware Records D-10 NCR S10 Desktop Server User Guide[...]

System Support Log Hardware Records NCR S10 Desktop Server User Guide D-11 Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem Part[...]

System Support Log Hardware Records D-12 NCR S10 Desktop Server User Guide Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem Part[...]

System Support Log Hardware Records NCR S10 Desktop Server User Guide D-13 Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem Part[...]

System Support Log Hardware Records D-14 NCR S10 Desktop Server User Guide Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem Part[...]

System Support Log Hardware Records NCR S10 Desktop Server User Guide D-15 Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem Part[...]

System Support Log Hardware Records D-16 NCR S10 Desktop Server User Guide Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem Part[...]

System Support Log Hardware Records NCR S10 Desktop Server User Guide D-17 Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem Part[...]

System Support Log Hardware Records D-18 NCR S10 Desktop Server User Guide Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem Part[...]

System Support Log Software Records NCR S10 Desktop Server User Guide D-19 S o f t w are Re c ord s This s ect ion is for recording an d m a in t ain in g s oft wa re performan ce and s ervice rec ords. Thes e recor ds allow the sys tem u s er and s up p ort ass ociates to get imp ortant in fo rmat io n to ensur e suc ce ssful ope ra tio n o f th e[...]

System Support Log Software Records D-20 NCR S10 Desktop Server User Guide[...]

System Support Log Software Records NCR S10 Desktop Server User Guide D-21 Softwa re Produc t Log Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Installed Revision Update Patch Revision Level Product Name Sales [...]

System Support Log Software Records D-22 NCR S10 Desktop Server User Guide Softwa re Produc t Log Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Installed Revision Update Patch Revision Level Product Name Sales [...]

System Support Log Software Records NCR S10 Desktop Server User Guide D-23 Softwa re Produc t Log Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Installed Revision Update Patch Revision Level Product Name Sales [...]

System Support Log Software Records D-24 NCR S10 Desktop Server User Guide Softwa re Produc t Log Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Installed Revision Update Patch Revision Level Product Name Sales [...]

System Support Log Software Records NCR S10 Desktop Server User Guide D-25 System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

System Support Log Software Records D-26 NCR S10 Desktop Server User Guide System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

System Support Log Software Records NCR S10 Desktop Server User Guide D-27 System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

System Support Log Software Records D-28 NCR S10 Desktop Server User Guide System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

System Support Log Software Records NCR S10 Desktop Server User Guide D-29 System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

System Support Log Software Records D-30 NCR S10 Desktop Server User Guide System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

System Support Log Software Records NCR S10 Desktop Server User Guide D-31 System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

System Support Log Software Records D-32 NCR S10 Desktop Server User Guide System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

System Support Log Current System Configuration NCR S10 Desktop Server User Guide D-33 Curren t System Con figuration This s ect ion is for recording an d m a in t ain in g information about sys tem components and p eriph erals. Com p lete t h e followin g on t h e form s p rovided in t h is sec ti on : • Adapter boar d loc ations • Sys tem eq [...]

System Support Log Current System Configuration D-34 NCR S10 Desktop Server User Guide[...]

System Support Log Current System Configuration NCR S10 Desktop Server User Guide D-35 Adapter Bo ard Loc ations Recor d information about each adapter boar d installed in yo ur syst em. PCI Slot 1 PCI Slot 2 PCI Slot 3 Shared EISA Slot 1 Shared EISA Slot 2 EISA Slot 3 EISA Slot 4 EISA Slot 5[...]

System Support Log Current System Configuration D-36 NCR S10 Desktop Server User Guide[...]

System Support Log Current System Configuration NCR S10 Desktop Server User Guide D-37 Syste m Equipm ent List Page __________ Physical Path LDEV or LU Number Device Model Number Device Serial Number Description Location / Phone[...]

System Support Log Current System Configuration D-38 NCR S10 Desktop Server User Guide Syste m Equipm ent List Page __________ Physical Path LDEV or LU Number Device Model Number Device Serial Number Description Location / Phone[...]

System Support Log Current System Configuration NCR S10 Desktop Server User Guide D-39 Har dware Conf igura tion As you ma ke c hange s in the syst em, ma ke a l i stin g of the system’ s cur r ent I/O co nfi gurati on i n this se ct io n.[...]

System Support Log Current System Configuration D-40 NCR S10 Desktop Server User Guide[...]

System Support Log Preventive Maintenance NCR S10 Desktop Server User Guide D-41 Preven tive Mainten ance This section i s for entering preventi ve maintenance activi ties. The primary p u rp os e of preventive maintenan ce is to keep unsc hed ule d in ter rupti ons to a mi nimum. Followin g a well-p lan n e d p reven tiv e m ain t e n a n ce pr og[...]

System Support Log Preventive Maintenance D-42 NCR S10 Desktop Server User Guide r equire mor e fr equent cleaning. U s e the P reventive T imet ab le W or kshee ts pr ovi ded to r ec or d the sche dul e. General customer p reventive maintenance gu idelines are as follows : Centr al Pr oces sor Unit (CPU) Clean CPUs on a regular basis to pr event h[...]

System Support Log Preventive Maintenance NCR S10 Desktop Server User Guide D-43 T e rm inals and PC s Clean terminals and PCs and replace b atteries on a r egular basis . I f battery replacement is necessary , follow the proc edures in the documentation that came wi th your terminal or PC. Use this list as a g u ide only . Refer to the documentati[...]

System Support Log Preventive Maintenance D-44 NCR S10 Desktop Server User Guide[...]

System Support Log Preventive Maintenance NCR S10 Desktop Server User Guide D-45 Preventi ve Mai n ten an ce T imetabl e W orksheet Y ear __________ Product Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec T ime Required S cheduled Date S cheduled Time C E or Customer I nitia l[...]

System Support Log Preventive Maintenance D-46 NCR S10 Desktop Server User Guide Preventi ve Mai n ten an ce T imetabl e W orksheet Y ear __________ Product Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Time Required Scheduled Date Scheduled Time CE or Customer Initial[...]

System Support Log Preventive Maintenance NCR S10 Desktop Server User Guide D-47 Preventi ve Mai n ten an ce Reference Sh eet Device Name Special Tools, Equipment, and Materials Preventive Maintenance Procedure Reference Manual (Title, Part #, and Page #)[...]

System Support Log Preventive Maintenance D-48 NCR S10 Desktop Server User Guide Preventi ve Mai n ten an ce Reference Sh eet Device Name Special Tools, Equipment, and Materials Preventive Maintenance Procedure Reference Manual (Title, Part #, and Page #)[...]

System Support Log Installation Records NCR S10 Desktop Server User Guide D-49 Installation Records This section is for attac hing information about the parts and co nf igur ati on of the system a s it wa s shippe d f r om the factory . Attach documents her e such as p acking lists, hardwar e co nf igur ati on r ec or ds, and sof tw ar e inst al la[...]

System Support Log Installation Records D-50 NCR S10 Desktop Server User Guide[...]

System Support Log Customer Support Agreement NCR S10 Desktop Server User Guide D-51 Customer Suppo rt Agr eement Attach a copy of your current c ust omer s u p p ort agreement here.[...]

System Support Log Customer Support Agreement D-52 NCR S10 Desktop Server User Guide[...]

System Support Log List of NCR Support Telephone Numbers NCR S10 Desktop Server User Guide D-53 List of NCR Suppo rt T ele phone Numbers Thi s sec ti on c ont ai ns suppor t te leph one n umbe rs f or the United States and other areas of the w orld. Call the NCR Faxback sy s tem at 1-803-939-2082 to r eceive a fr ee fax ed list of the latest inform[...]

System Support Log List of NCR Support Telephone Numbers D-54 NCR S10 Desktop Server User Guide T oll numbers ar e marked with an asterisk (*). T oll-fr ee numbers are unavailabl e in those areas. Australia 1-800-069-238 Luxem bour g-FR 0800-2998 Austria 06-605722 Malaysia 800-5067 Belgium-FRA 0800-71252 Netherlands 06-0225121 Belgium-NED 0800-7125[...]

NCR S10 Desktop Server User Guide Index-1 Index Advanced PIO mode ......................................................... 4-10 AFlash BIOS ............................................................. i, 5-2 – 5-4 Auto-configuration mode ................................................. 4- 11 Baseboard ..........................................[...]

Index Guaranteed access time 4-15 Index-2 NCR S10 Desktop Server User Guide Guaranteed access time ..................................................... 4-1 5 Hard disk block mode ....................................................... 4-1 0 Hard disk size .................................................................... 4-1 1 Hard drive 32-bit [...]

Index Video display 4-9 NCR S10 Desktop Server User Guide Index-3 Sample configurations ............................................ C -1 – C-22 Sample RAID Configuration ......................... C -12 – C-22 Sample Standard Configuration ..................... C-2 – C-1 1 SCSI-2 ...............................................................[...]

Index Video display 4-9 Index-4 NCR S10 Desktop Server User Guide[...]