Nortel Networks 6300 инструкция обслуживания
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Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Nortel Networks 6300. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Nortel Networks 6300 или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Nortel Networks 6300 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций Nortel Networks 6300, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции Nortel Networks 6300 должна находится:
- информация относительно технических данных устройства Nortel Networks 6300
- название производителя и год производства оборудования Nortel Networks 6300
- правила обслуживания, настройки и ухода за оборудованием Nortel Networks 6300
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Nortel Networks 6300 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Nortel Networks 6300 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Nortel Networks, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Nortel Networks 6300, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Nortel Networks 6300, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Nortel Networks 6300. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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Part No. 166-024-154 Rev. A1 June 1996 Har d ware Installation Guide Remote Anne x 6300[...]
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Copyright © 1996 Ba y Networks, Inc. All rights reserved. Printed in the USA. June 1996. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are belie ved to be accurate and reliable, b ut are presented without express or implied warranty . User[...]
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Electroma gnetic Compatibility Statements FCC Notice This device complies with P art 15 of the FCC Rules. Operation is subject to the follo wing two conditions: (1) this device may not cause harmful interference, and (2) this de vice must accept an y interference receiv ed, including interference that may cause undesired operation. W ar ning: Chang[...]
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Japan/Nippon Requirements Only V oluntary Control Council f or Interference (VCCI) Statement V oluntary Control Council f or Interference (VCCI) Statement This equipment is in the 1st category (information equipment to be used in commercial and/or industrial areas) and conforms to the standards set by the V oluntary Council for Interference by Data[...]
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Notice The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protecti ve, operational, and safety requirements. The Industry Canada does not guarantee the equipment will operate to the user’ s satisf action. Before installing this equipment, users should e[...]
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Notice to Users of ISDN Service The follo wing instructions are provided to ensure compliance with the Federal Communications Commission (FCC) Rules, Part 68. 1 All direct connections to ISDN lines must be made using standard plugs and jac ks. 2 Bef ore connecting your unit, y ou must inform the local telephone company of the f ollo wing informatio[...]
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vii Remote Annex 6300 Hardware Installation Guide Re vision Lev el Histor y Revision Description A1 Initial release incorporating the 166-024-837 Addendum..[...]
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Remote Annex 6300 Hardware Installation Guide Revision Le vel History viii[...]
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ix Remote Annex 6300 Hardware Installation Guide Contents Preface About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Printing Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Remote Annex 6300 Hardware Installation Guide Contents x Command Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 addr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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xi Remote Annex 6300 Hardware Installation Guide Contents Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1 Disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Remote Annex 6300 Hardware Installation Guide Contents xii[...]
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xiii Remote Annex 6300 Hardware Installation Guide Figures Figure 1-1. The Remote Annex 6300 as a Remote Access Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Figure 1-2. Remote Annex 6300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Fig[...]
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Remote Annex 6300 Hardware Installation Guide xiv T ables T a ble 1-1. Modem P ort Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 T a ble 1-2. Network/Status Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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xv Remote Annex 6300 Hardware Installation Guide Preface T his guide describes what a network administrator needs to know to install a Remote Annex 6300 on a local area network (LAN). The Remote Annex Software Installation Notes describe how to install the software. The Annex Administrator’s Guide for UNIX provides configuration information. Abou[...]
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Remote Annex 6300 Hardware Installation Guide Pref ace xvi Appendix A Port Pins and Signals This appendix details the connectors located on the rear panel of the Remote Annex 6300. Appendix B Connectors and Jumpers This appendix describes the loopback connectors and jumper settings for the Remote Annex 6300. Appendix C Modem Carrier Card Upgrade In[...]
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xvii Remote Annex 6300 Hardware Installation Guide Pref ace Conv ention: Represents: bold Bold indicates commands, pathnames, or filenames that must be entered as displayed. italics In the context of commands and command syntax, lowercase italics indicate variables for which the user supplies a value. [ ] In command dialogue, square brackets indic[...]
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Remote Annex 6300 Hardware Installation Guide Pref ace xviii Related Documents Each Remote Annex hardwar e platform ships with the appropriate hardwar e guide. The r emaining documentation is included with the software.[...]
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xix Remote Annex 6300 Hardware Installation Guide T echnical Suppor t and Online Ser vices T o ensur e comprehensive network support to our customers and partners worldwide, Bay Networks Customer Service has T echnical Response Centers in key locations around the globe: ❑ Billerica, Massachusetts ❑ Santa Clara, California ❑ Sydney , Australia[...]
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Remote Annex 6300 Hardware Installation Guide T echnical Support and Online Ser vices xx Customers can also purchase dir ect support from Bay Networks through a variety of service pr ograms. As part of our PhonePlus™ program, Bay Networks Service sets the industry standar d, with 24- hour , 7-days-a-week telephone support available worldwide at n[...]
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xxi T echnical Support and Online Ser vices Remote Annex 6300 Hardware Installation Guide Bay Netw orks Inf ormation Ser vices Bay Networks Information Services provide up-to-date support information as a first-line resour ce for network administration, expansion, and maintenance. This information is available from a variety of sources. W orld Wid[...]
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Remote Annex 6300 Hardware Installation Guide T echnical Support and Online Ser vices xxii Customer Ser vice FTP Accessible via URL ftp://support.baynetworks.com (134.177.3.26), this site combines and organizes support files and documentation fr om across the Bay Networks pr oduct suite, including switching products from our Centillion™ and Xylo[...]
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xxiii T echnical Support and Online Ser vices Remote Annex 6300 Hardware Installation Guide The message section is monitored by Bay Networks engineers, who provide assistance wher ever possible. Customers and resellers holding Bay Networks service contracts also have access to special libraries for advanced levels of support documentation and softw[...]
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Remote Annex 6300 Hardware Installation Guide T echnical Support and Online Ser vices xxiv Ho w to Get Help Use the following numbers to reach your Bay Networks T echnical Response Center: T echnical Response Center T elephone Number Fax Number Billerica, MA 1-800-2LANW AN (508) 670-8765 Santa Clara, CA 1-800-2LANW AN (408) 764-1 188 V albonne, Fra[...]
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1-1 Remote Annex 6300 Hardware Installation Guide Cha pter 1 Introduction T he Remote Annex 6300 is a dial-in remote access server that supports mixed traffic, such as analog modems, V .120 ISDN T erminal Adapters, and devices supporting synchronous PPP . Remote Netw ork Access The Remote Annex 6300 provides r emote network access to the following[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 1 Introduction 1-2 Remote Anne x 6300 Descr iption The Remote Annex 6300 is a Primary Rate ISDN server that houses up to 32 modems to provide the flexibility of terminating calls originated by analog modems, terminal adapters, and routers. Figure 1-2 illustrates a Remote Annex 6300. Figure 1-2.[...]
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1-3 Remote Annex 6300 Hardware Installation Guide Chapter 1 Introduction PRI Interf ace This interface resides on the MLB in the form of a module whose RJ45 connector is accessible through the r ear panel of the Remote Annex 6300. This interface is controlled by a second 486DX2 pr ocessor , whch also controls the internal modems. Memor y The MLB ha[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 1 Introduction 1-4 ROM Monitor When the Remote Annex completes its self tests, the console displays the ROM monitor prompt. The ROM monitor is an interactive command interpreter that is used to define configuration parameters. All of the information that the Remote Annex needs to boot an opera[...]
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1-5 Remote Annex 6300 Hardware Installation Guide Chapter 1 Introduction Front P anel The Remote Annex 6300 front panel consists of: ❑ Modem Port Status LEDs ❑ Modem Configuration Status LEDs ❑ PRI Channel Status LEDs ❑ Network /Status Alarms ❑ Reset Button ❑ Power LED Figure 1-3 illustrates the Remote Annex 6300 front panel. The front[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 1 Introduction 1-6 Front P anel Components Modem P ort Status LEDs The Remote Annex 6300 has two status LEDs for each modem port (up to 32, if installed). The status LEDs display modem port status during system operation. T able 1-1 describes the modem port status LEDs. T a ble 1-1. Modem P ort [...]
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1-7 Remote Annex 6300 Hardware Installation Guide Chapter 1 Introduction Netw or k/Status Alarms The six Network/Status Alarms, labeled RED, YEL, BLU, TEST , SYNC, and LOS, display PRI network activity during system operation. The front panel also has four system status LEDs labeled A TTN, ST A T , TRAF , and ST A TUS that display operational statu[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 1 Introduction 1-8 T a ble 1-2. Network/Status Alarms (continued) Reset Button The button is used to: ❑ Enter Setup Mode. When the button is pressed (ON), the SETUP LED is green and the Remote Annex 6300 enters Setup mode. In this mode, configuration data is entered via the Console T erminal [...]
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1-9 Remote Annex 6300 Hardware Installation Guide Chapter 1 Introduction P o wer LED The Power LED is ON when the Remote Annex 6300 is connected to an AC power source and switched ON. Rear P anel Figure 1-4 shows the Remote Annex 6300 rear panel with the following connectors and switches: ❑ PRI ISDN Interface Port ❑ Ethernet Ports ❑ Console P[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 1 Introduction 1-10 Rear P anel Components PRI ISDN Interf ace P ort The PRI ISDN Interface port comes with an 8-pin, RJ48C port for attaching the PRI ISDN Interface cable connector . The PRI ISDN Interface provides access to a digital PRI ISDN line. Ethernet P orts The Remote Annex 6300 comes w[...]
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1-11 Remote Annex 6300 Hardware Installation Guide Chapter 1 Introduction P o wer Select Switch The Power Select switch selects the operational voltage range. The Remote Annex 6300 automatically compensates for variation within the voltage range. The 110V position allows operation in the 90 to 130 VAC range; the 220V position allows operation in th[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 1 Introduction 1-12 ❑ Operating humidity: 5% to 95% relative humidity , non-condensing ❑ Non-operating humidity: 5% to 95% relative humidity , non-condensing ❑ Operating shock: 10G peak 1/2 sine wave, 1 1 ms duration ❑ Operating vibration: random vibration 1.2 *10 -3 G 2 /Hz, 12 to 198 H[...]
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2-1 Remote Annex 6300 Hardware Installation Guide Cha pter 2 Installing the Remote Anne x 6300 T his chapter describes how to install your Remote Annex 6300 hardwar e and connect it to your Ethernet network. Setting up the Remote Annex 6300 consists of: ❑ Installing the Remote Annex 6300 in a Rack (Optional) ❑ Connecting a LAN ❑ Connecting a [...]
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Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 2-2 Connecting the Remote Annex to a LAN requir es the following equipment: ❑ The appropriate network cable (e.g., Ethernet transceiver cable) for connecting to a LAN or an Ethernet loopback connector . ❑ The console port cable (supplied with software) and [...]
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2-3 Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 Attaching the Mounting Brack et to the Remote Anne x 6300 Attach the front mounting bracket to the Remote Annex 6300 as follows: 1 Remo ve the mounting brack et fr om its package. 2 Remo ve three scre ws from the front of the co v er on each side of the Rem[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 2-4 Attaching the Mounting Brack et and De vice to the Rack Attach the mounting bracket to the rack as follows: 1 Position the Remote Anne x horizontally , facing forw ard in the rack. 2 Align the holes in the mounting brack et with the holes in the rac k. 3 In[...]
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2-5 Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 Attaching the Mounting Brack et to the Remote Anne x 6300 Attach the rear mounting bracket to the Remote Annex 6300 as follows: 1 Remo ve the mounting brack ets and hardw are kit from its pac kage. 2 Remo ve tw o screws fr om the rear of the cov er on each [...]
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Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 2-6 Attaching the Mounting Brack et and De vice to the Rack Attach the mounting bracket to the rack as follows: 1 Position the Remote Anne x horizontally , facing forw ard in the rack. 2 Align the holes in the mounting brack et with the holes in the rac k. 3 In[...]
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2-7 Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 Figure 2-5. Remote Annex 6300 Ethernet Connections The following subsections contain a description of how to connect your Remote Annex 6300 to: ❑ Thin Ethernet (10Base2) ❑ Thick Ethernet (10Base5) ❑ T wisted Pair (10BaseT) Connecting Thin Ether net (1[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 2-8 1 V erify that both sides of the T -connector are connected to the Thin Ethernet cable. If the Remote Annex 6300 is the last device on the Thin Ethernet segment, make sure that one side of the T -connector is connected to the cable and the other side is con[...]
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2-9 Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 Connecting Thick Ethernet (10Base5) Cable T o connect Thick Ethernet (10Base5) or equivalent transceiver cable, you must have already installed a 10Base5 Ethernet network cable. Follow these steps to connect the Remote Annex 6300 to a Thick Ethernet cable ([...]
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Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 2-10 Connecting T wisted Pair Ethernet (10BaseT) Cable Follow the steps in this section to connect T wisted Pair (10BaseT) Ethernet cable to the Remote Annex 6300 (see Figure 2-8 ): 1 Insert the connector located on the T wisted Pair Ethernet cable into the 10B[...]
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2-11 Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 Connecting a Console T er minal A console terminal is used to access the ROM Monitor and boot the Remote Annex 6300 for the first time. Follow the steps in this section to connect a console terminal to the console port located on the rear panel of the Rem[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 2-12 2 Plug the 8-pin connector into the console port located on the back panel of the Remote Annex 6300 ( Figure 2-10 ). When the connector clicks into place, the connection is secure. Appendix A describes the console port’s signal/pin allocation. Figure 2-1[...]
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2-13 Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 Connecting the PRI ISDN Interface A PRI ISDN Interface is used to connect the Remote Annex 6300 to an ISDN line. Follow the steps in this section to connect the ISDN line to the PRI ISDN Interface port located on the rear panel of the Remote Annex 6300. 1 [...]
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Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 2-14 Powe r ing Up and T esting the Remote Anne x 6300 Power-up and test your Remote Annex 6300 as follows: 1 V erify the Remote Annex 6300’s operational po wer range. Check that the power select switch is set to the 110V position for operation in the 90 to 1[...]
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2-15 Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 The Remote Annex 6300 now runs its ROM-resident power-up diagnostics. The LEDs light and then turn off, except for some status LEDs. The ROM-resident, power -up diagnostics take 2 to 3 minutes to complete. If the diagnostics complete successfully , the Rem[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 2-16 If the A TTN LED is ON or flashing, one of the following failures has occurred (see Chapter 4 for more details): ❑ Remote Annex hardwar e failure; contact technical support. ❑ Network or network interface failure; err or message displays on the console[...]
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2-17 Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 4 Record the Remote Annex’s Ethernet address for future reference. At the monitor prompt, type addr - d and press . The screen display looks similar to this: Installing the Operational Softw are and Loading the Image Use this section if you have successf[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 2-18 Installing to and Loading from a UNIX Host This section describes how to install the Remote Annex 6300’s operational software and image to a UNIX host (see the Annex Administrator ’ s Guide for UNIX for mor e details). 1 Install the image on a UNIX hos[...]
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2-19 Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 The Remote Annex 6300 supports the BOOTP and RARP protocols. Use these protocols to obtain boot information from a UNIX host without requiring any manual set-up on the Remote Annex 6300. ❑ BOOTP allows a diskless client to determine its IP address, the I[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 2-20 In the previous example: ❑ sm is the subnet mask. ❑ gw is the load/dump gateway address. ❑ vm is the V endor Magic Cookie. ❑ ht is host type (1=Ethernet). ❑ ha is the Remote Annex 6300 ’s hardware addr ess (Ethernet Address). ❑ ip is the Remo[...]
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2-21 Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 The only boot information that RARP provides is the Remote Annex 6300’s Internet address. The ROMs save this information in the inet_addr parameter. The ROMs use default information for the subnet mask and preferred load host. This means the ROMs will br[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 2 Installing the Remote Annex 6300 2-22 T o boot your Remote Annex 6300 from Flash ROM. 1 Enter the ROM Monitor prompt from the console. 2 Set the Internet address to a valid IP addr ess and the subnet mask to a v alid mask using the addr command. 3 Set the interface sequence to self using the s[...]
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3-1 Remote Annex 6300 Hardware Installation Guide Cha pter 3 R OM Monitor Commands T his chapter describes the ROM Monitor commands. Access these commands through a terminal connected to the console port located on the back of the Remote Annex 6300. The ROM Monitor commands allow you to set a subset of the configuration (EEPROM) parameters. Some o[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-2 Default or current values for parameters ar e displayed in brackets. For example: Enter broadcast address [132.245.6.255]: At the prompt, enter a dif ferent value, or pr ess to leave the displayed value unchanged. Y ou can use unique abbr eviations for all ROM Monitor [...]
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3-3 Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands T a ble 3-1. ROM Monitor Commands (continued) (continued on next page) Command Description Use boot [-l] [< file >] Erases the existing Flash memory and copies a new image to Flash. Upgrading or replacing the Flash image. config Displays the current hardwar e c[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-4 T a ble 3-1. ROM Monitor Commands (continued) Command Descr iption Use mop [-d] (not supported in this release) Displays and sets EEPROM values relevant to V AX/VMS network addressing, including the MOP load/dump address. Loading software from a DEC VMS host. This comm[...]
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3-5 Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands addr The addr command displays and sets several Remote Annex 6300 operating parameters (EEPROM values) relevant to IP network addressing: ❑ Internet address. ❑ Subnet mask. ❑ Broadcast addr ess. ❑ Preferr ed Load Host address. ❑ Preferr ed Dump Host address. [...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-6 The addr command display looks like this: The addr -d command display looks like this: monitor:: addr Enter Internet address [<uninitialized>]:: 192.9.200.214 Internet address: 192.9.200.214 Enter Subnet mask [255.255.0.0]:: Enter Broadcast address [0.0.0.0]:: 19[...]
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3-7 Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands The Remote Annex 6300 must have an Internet (IP) address in its memory before it can load its operational image across the Ethernet via the IP protocol. Therefore, you must enter the IP address before booting the Remote Annex 6300 from a UNIX load host. If you do not d[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-8 boot The boot command requests the loading of appropriate Remote Annex 6300 operating software from a cooperating host. The command syntax is: boot [ –lv | filename ] T yping the letter q or - C interrupts the boot. If you try to boot with a non-existent image file[...]
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3-9 Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands When the Remote Annex 6300 begins to boot, it displays the load server host’s Internet address. If the unit does not boot successfully after several attempts, it displays a boot attempt failed message; if the unit has opened the boot file and an error occurs during t[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-10 The boot command display (using bfs ) looks like this: The next example shows a boot using tftp . The Remote Annex always tries to open a file using bfs first. If unsuccessful, the Remote Annex uses tftp to open the file. monitor:: boot Enter boot file name[(ip) “op[...]
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3-11 Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands The boot –l command downloads and saves the operational image to non-volatile memory, erases the existing Flash memory, copies the new image from non-volatile memory to Flash memory, and then executes the image. After executing a boot –l , the ls command may not s[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-12 Use boot –l only when reloading your Flash memory . T ypically , you reload your Flash memory when you are upgrading to a new version of software. Make sure that you have a pr operly configured load host available or you will erase erase your image from Flash and w[...]
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3-13 Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands config The config command displays the current configuration information and revision levels for the Remote Annex 6300. The config command displays revision information, the amount of memory installed, T1 or E1 configuration information, and a description of the numb[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-14 console-baud The console-baud command changes the console port’s baud rate. Thus, the console port can interface with any modem to which it is connected. When the baud rate is entered as auto , the Remote Annex 6300 detects the baud rate of the incoming line and adj[...]
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3-15 Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands T o pr ovide remote access to the Remote Annex 6300 ROMs: 1 From a site local to the Remote Anne x 6300: ❑ Put the Remote Annex in test mode so the monitor prompt appears on the console. ❑ Set the modem to auto-answer mode. 2 From the Remote Anne x 6300 console po[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-16 erase The erase command erases the contents of non-volatile memory, including the Remote Annex 6300’s Internet address. This command also restores the parameters to their factory defaults. The syntax is: erase If the self-boot option is installed, the erase command [...]
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3-17 Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands If the self-boot option is not used, the command display looks like this: W ARNING monitor:: erase Erase all non-volatile EEPROM memory? (y/n) [n]:: y Erasing 65504 bytes of non-volatile memory. Please wait... 16K->|Data 0x0 ........................................[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-18 help Entering help ,o r ? , displays brief descriptions of the Remote Annex 6300 ROM Monitor commands.[...]
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3-19 Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands image The image command sets and displays the name of the image file containing the Remote Annex 6300’s software. The syntax is: image [ –d | filename ] The filename argument permits up to 100 characters. To return the image name to its default, enter a pair of d[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-20 ipx This release does not support this command. The ipx command sets several parameters associated with IPX booting and dumping. This is useful when loading the Remote Annex 6300’s operational image from a Novell file server. The syntax is: ipx [ –d ] The ipx comm[...]
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3-21 Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands lat_k e y The lat_key command allows you to set the LAT key from the ROM monitor. The lat_key is optional and may be purchased separately . The command syntax is: lat_key [ –d ] The lat_key command display looks like this: The lat_key –d command displays the curre[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-22 mop This release does not support this command. The mop command sets the MOP load/dump address. This is useful when the loading the Remote Annex 6300’s operational image from a VAX VMS load host. The command syntax is: mop [ –d ] The mop command display looks like[...]
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3-23 Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands net The net command executes an Ethernet transceiver loopback test on the local area network. The command syntax is: net The net command display looks like this: This transceiver loopback test sends out a short test packet from the Remote Annex 6300 through the transc[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-24 Failing this test indicates that either the Remote Annex 6300, its transceiver cable, its transceiver, or the Ethernet, is bad. Isolate the failure by using this test and the Ethernet loopback connector. Any of the following conditions can cause these test failures: 1[...]
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3-25 Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands option_k e y The option_key command loads an option key from the ROM monitor. The command syntax is: option_key [ –d ] The option_key command display looks like this: The option_key –d command displays the current settings: monitor:: option_key Enter option_key [&[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-26 ping The ping command sends an Internet Control Message Protocol (ICMP) mandatory ECHO_REQUEST datagram to elicit an ICMP ECHO_RESPONSE from a host or gateway. ECHO_REQUEST datagrams ( pings ) have an IP and ICMP header, followed by a structured time value and an arbi[...]
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3-27 Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands por ts The ports command tests the PRI interface port. The syntax is: ports T o test the PRI port, the interface must be connected to a loopback plug. No external clocking is requir ed. When invoked, the command displays a menu of options. The following is a sample sc[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-28 sequence The sequence command edits the load/dump interface list. This list determines the order of the network interfaces the Remote Annex 6300 will use for loading and dumping. The default, net , uses the LAN interface. If the Remote Annex 6300 fails to boot using t[...]
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3-29 Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands stats The stats command displays current network statistics gathered by the ROM. Use stats along with the boot command to help isolate problems. T able 3-2 describes the network statistics displayed by the stats command. The syntax is: stats The stats command display [...]
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Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-30 T a ble 3-2. Network Statistics (continued) Statistic Description Bus W ait Drops The number of packets dropped due to waiting too long for a bus to become available. Bad T ypes/ Lengths The number of unknown packet types if Ethernet IP encapsulation is being used. Th[...]
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4-1 Remote Annex 6300 Hardware Installation Guide Cha pter 4 T roubleshooting Pr ocedures T he Remote Annex 6300 ’ s front panel contains a number of LEDs that provide information about normal operations and about problems that occur . Use these LEDs and the ROM Monitor commands to diagnose problems. Figur e 4-1 illustrates the Remote Annex 6300?[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures 4-2 T a ble 4-1. Remote Annex 6300 Front P anel LEDs (continued on next page) LED(s) Description Modem Status The Remote Annex 6300 has two status LEDs for each modem port (up to 32): CD - Data Carrier Detect is a green LED and is on when the carrier has been detect[...]
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4-3 Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures T a ble 4-1. Remote Annex 6300 Front P anel LEDs (continued) If you are using an external CSU, some of the Network/Status alarm LEDs may not give true r eadings. In this case, defer to the status and alarm conditions indicated on the external CSU. LED(s) Descrip[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures 4-4 In addition to the front panel LEDs, the Remote Annex 6300 contains a Link LED on the rear panel. The Link LED is gr een when an active 10BaseT segment is attached. During power-up and booting, it is mor e difficult to diagnose problems because they can origina[...]
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4-5 Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures Normal Mode Remote Annex 6300 Diagnostics Following power-up or r eset, the Remote Annex 6300 enters Normal mode. The following subsections describe both the possible error and error-free conditions that can occur during power-up and booting in Normal mode. Norm[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures 4-6 Activity N2: T esting the Hardw are During the power-up sequence, the Remote Annex 6300 runs a series of self-test diagnostics. These diagnostics test internal hardware functions. If a test fails, the ATTN and STAT LEDs flash and an error message is displayed on[...]
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4-7 Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures Activity NE5: Booted Wrong Image The Remote Annex 6300 loaded the wrong image. Pr ess the button for 3 seconds to reset the device. Following is a list of ways to prevent this pr oblem in the future: ❑ Make sure that you configur e the Remote Annex 6300 with [...]
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Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures 4-8 T a ble 4-4. Normal Mode Error LED States Key : ● On continuously . ✕ Off. ■ Flashing irregularly . ◆ Flashing regularly (about 1Hz). Activity T1: T esting LEDs All front panel LEDs light for a few seconds, then all but the Ethernet Link LED turns off. T[...]
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4-9 Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures Setup Mode Error States T able 4-5 contains a description of the LEDs that are used to describe errors that occur at dif ferent stages of the system start-up pr ocess. If the Remote Annex 6300 fails while testing the hardwar e, (state T2), the error condition is[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures 4-10 Boot F ailures The procedur es for troubleshooting a power-up failur e established that: ❑ The hardwar e is functional. ❑ The Ethernet interface is functional. ❑ The Remote Annex 6300 can communicate with the Ethernet. If the Remote Annex 6300 still is no[...]
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4-11 Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures Boot Error Report If an error occurs, a Remote Annex 6300 boot err or report is generated onl y if the Remote Annex 6300 has opened the boot file. The report is displayed using the following format: BOOT ERROR REPORT (for BFS files only) Boot attempt from host [...]
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Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures 4-12 T a ble 4-6. Errors from Last ERPC Lay er Inv ocation T a ble 4-7. Errors from Last Read Request Error Description H/W errors The Remote Annex 6300 sensed a hardware error during message transmission or reception. This error indicates a fault with the Remote An[...]
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4-13 Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures T a ble 4-8. Errors from Last Open Request Correcting Remote Annex 6300 Parameters The following parameters must accurately reflect both the Remote Annex 6300 and the network environment in which it operates. Verify the Remote Annex 6300’s IP address using t[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures 4-14 ❑ The IP encapsulation type. Many systems have hardwar e Ethernet interfaces that are IEEE 802.3 compliant, but very few actually do 802.3 IP packet encapsulation. Use the default, Ethernet, unless you know absolutely that your LAN does 802.2/802.3 IP packet [...]
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4-15 Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures UNIX Host on the LAN When troubleshooting a UNIX host on the LAN, make sur e that: ❑ The host is booted and functioning properly . ❑ The host can communicate with other network nodes using standard UNIX networking featur es and utilities. ❑ All Remote Ann[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures 4-16 The host displays erpc_return 0 if it successfully receives a request and is sending out an affirmative response. If any Remote Annex 6300- related files are missing or cannot be installed, contact technical support. A PC host running the UNIX operating system [...]
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4-17 Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures Remote Anne x 6300 Dumps The Remote Annex 6300 dumps its memory image to a host running load server software when certain software or hardware events occur. T able 4-9 shows the LED states during a dump. Dump files are generated for use by technical support pe[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures 4-18 The Remote Annex 6300 sends a dump file to a preferred load dump host. If you do not define this host by specifying an address, the Remote Annex 6300 broadcasts a request and dumps to the first host that responds. The Remote Annex sends a dump to the /usr/spool[...]
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4-19 Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures Each dump file contains a complete image of the Remote Annex 6300 RAM memory and hardware state. The amount of space required for a dump file varies according to the port configuration. The ROM Monitor config command displays the amount of memory for the Remot[...]
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Remote Annex 6300 Hardware Installation Guide Chapter 4 Tr oubleshooting Procedures 4-20[...]
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A-1 Remote Annex 6300 Hardware Installation Guide Appendix A P or t Pins and Signals T his appendix identifies the signals and the associated pins used by the following Remote Annex 6300 ports: ❑ Console Port. ❑ 10Base2 Ethernet Port. ❑ 10Base5 Ethernet Port. ❑ 10BaseT Ethernet Port. ❑ PRI ISDN Interface. Console P or t Figur e A-1 illus[...]
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Remote Annex 6300 Hardware Installation Guide Appendix A P ort Pins and Signals A-2 T a ble A-1. Console P ort Pin/Signal Allocations 10Base2 Ether net Port Figure A-2 illustrates a 10Base2 BNC Ethernet port. Figure A-2. 10Base2 BNC Ethernet P ort Pin Number Signal 1 R TS – 2 DTR – 3 TXD – 4 DCD + 5 RXD + 6 GND 7 Unused 8 Unused Coaxial Cente[...]
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A-3 Remote Annex 6300 Hardware Installation Guide Appendix A P ort Pins and Signals 10Base5 Ether net Port Figure A-3 illustrates a 10Base5 Ethernet transceiver port. T able A-2 lists the connector ’s pin/signal allocations. Figure A-3. 10Base5 Ethernet P ort T a ble A-2. 10Base5 Ethernet P ort Pin/Signal Allocation 81 9 15 Pin Number Signal 1 Ch[...]
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Remote Annex 6300 Hardware Installation Guide Appendix A P ort Pins and Signals A-4 10BaseT Ether net Port Figure A-4 illustrates a 10BaseT Ethernet port r eceptacle. T able A-3 lists the receptacle’s pin/signal allocations. Figure A-4. 10BaseT Ethernet P ort T a ble A-3. 10BaseT Ethernet P ort Pin/Signal Allocations 1 8 RJ45 Pin Signal 1 TXD + 2[...]
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A-5 Remote Annex 6300 Hardware Installation Guide Appendix A P ort Pins and Signals PRI ISDN Interface Figure A-5 illustrates a PRI ISDN Interface port connector . T able A-4 lists the port’s pin/signal allocations. Figure A-5. PRI ISDN Interf ace P ort Receptacle T a ble A-4. PRI ISDN Interf ace P ort/Pin Signal Allocations 1 8 Pin Number Signal[...]
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Remote Annex 6300 Hardware Installation Guide Appendix A P ort Pins and Signals A-6[...]
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B-1 Remote Annex 6300 Hardware Installation Guide Appendix B Connector s and Jumper s T his appendix describes the loopback connectors. Loopback Connectors 10Base2 Ethernet Loopback Connector The 10Base2 loopback connector is a 22-Ohm BNC terminator plug. This plug places a 22-Ohm resistor between the BNC plug’s center coaxial line and shield. 10[...]
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Remote Annex 6300 Hardware Installation Guide Appendix B Connectors and Jumper s B-2[...]
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C-1 Remote Annex 6300 Hardware Installation Guide Appendix C Modem Carr ier Card Upgrade Instr uctions T he Remote Annex 6300 supports 4, 8, 12, 16, 20, 24, 28, or 32 internal modems. The Remote Annex 6300 modem carrier upgrade kit enables you to add modems to the Remote Annex 6300 by adding a carrier card and modem card to your existing platform. [...]
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Remote Annex 6300 Hardware Installation Guide Appendix C Modem Carrier Card Upgrade Instructions C-2 Disassembly Instr uctions The following instructions describe how to disassemble the Remote Annex 6300. These instructions assume that you are facing the unit’s rear panel. Figure C-1 illustrates the instructions. 1 Unplug the unit. 2 Disconnect a[...]
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C-3 Remote Annex 6300 Hardware Installation Guide Appendix C Modem Carrier Card Upgrade Instructions Installation Instr uctions The following instructions describe how to install the modem carrier card into the Remote Annex 6300. The RA6300 modem carrier upgrade kit allows you to add modems to the Remote Annex 6300 by adding a modem carrier card, c[...]
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Remote Annex 6300 Hardware Installation Guide Appendix C Modem Carrier Card Upgrade Instructions C-4 5 Plug the pow er extension cable fr om the MLB into the modem carrier card (Connector J19), making sure that it is fully seated and secur ed by its loc king detents. Figure C-2. Adding Modem Carrier Card to the Remote Annex 6300 Screw , Loc k Washe[...]
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C-5 Remote Annex 6300 Hardware Installation Guide Appendix C Modem Carrier Card Upgrade Instructions Assembly Instr uctions T o r eassemble the Remote Annex 6300: 1 Low er the Remote Annex 6300’ s cov er onto the unit and slide it forw ard (see Figure C-3 ). 2 Secure the co ver b y installing the 17 screws bac k into the cov er , starting at the [...]
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Remote Annex 6300 Hardware Installation Guide Appendix C Modem Carrier Card Upgrade Instructions C-6 Powe r -up and T est T o run the Remote Annex 6300 power -up and test sequence: 1 Reconnect all the cables, including: ❑ The Ethernet cable ❑ The PRI ISDN Interface cable ❑ The console terminal cable ❑ The power cord 2 T urn on the unit’s [...]
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C-7 Remote Annex 6300 Hardware Installation Guide Appendix C Modem Carrier Card Upgrade Instructions 4 Issue the config command to verify the new hardw are and modem configuration. 5 Issue the ports command and enter the number of ports to be tested as a range at the prompt requesting the port list. If the ports tests complete successfully, and t[...]
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Remote Annex 6300 Hardware Installation Guide Appendix C Modem Carrier Card Upgrade Instructions C-8[...]
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D-1 Remote Annex 6300 Hardware Installation Guide Appendix D Modem Upgrade Instr uctions T he Remote Annex 6300 supports 4, 8, 12, 16, 20, 24, 28 , or 32 internal modems. The modems reside on quad modem car ds. This chapter describes how to install additional quad modem cards into the Remote Annex 6300. The additional modem cards ar e installed ont[...]
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Remote Annex 6300 Hardware Installation Guide Appendix D Modem Upgrade Instructions D-2 Disassembly Instr uctions These instructions assume that you are facing the unit’s rear panel. T o disassemble the Remote Annex 6300 (see Figur e D-1 ): 1 Unplug the unit. 2 Disconnect all the cables. 3 Remo ve the scre ws from the side and back of the unit. 4[...]
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D-3 Remote Annex 6300 Hardware Installation Guide Appendix D Modem Upgrade Instructions Installation Instr uctions Observe handling precautions: electr ostatic-sensitive devices. T o install the additional quad modem car d(s)onto the modem carrier card (see Figur e D-2 ): 1 Find the next av ailable location on the modem carrier card into which a mo[...]
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Remote Annex 6300 Hardware Installation Guide Appendix D Modem Upgrade Instructions D-4 Figure D-2. Adding Modem Cards to the Remote Annex 6300[...]
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D-5 Remote Annex 6300 Hardware Installation Guide Appendix D Modem Upgrade Instructions Assembly Instr uctions T o r eassemble the Remote Annex 6300: 1 Low er the Remote Annex 6300’ s cov er onto the unit and slide it forw ard (see Figure D-3 ). Figure D-3. Replacing the Remote Annex 6300 Co ver Screws (17 places)[...]
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Remote Annex 6300 Hardware Installation Guide Appendix D Modem Upgrade Instructions D-6 2 Secure the co ver b y installing the 17 screws bac k into the cov er , starting at the rear and working to the sides. Do not over-tighten these scr ews (beyond 10 in-lbs. of torque). Powe r -up and T est The following instructions describe the power -up and te[...]
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D-7 Remote Annex 6300 Hardware Installation Guide Appendix D Modem Upgrade Instructions 4 Issue the config command to verify the new hardw are and modem configuration. 5 Issue the ports command and enter the number of ports to be tested as a range at the prompt requesting the port list. If the ports tests complete successfully, and the config com[...]
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Remote Annex 6300 Hardware Installation Guide Appendix D Modem Upgrade Instructions D-8 T a ble D-1. Modem Card/S1 DIP Switch Section Assignments The following instructions detail how to remove a quad modem car d and toggle its appropriate DIP switch section (on DIP switch S1) to assure that all r emaining modem cards will be r ecognized by the Rem[...]
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D-9 Remote Annex 6300 Hardware Installation Guide Appendix D Modem Upgrade Instructions Figure D-5. Remo ving Modem Cards from the Remote Annex 6300 4 Lift the modem card straight out of its connector , making sure not to damage any pins. 5 Referring to T a ble D-1 , identify the S1 DIP switch section that corresponds to the location of the modem c[...]
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Remote Annex 6300 Hardware Installation Guide Appendix D Modem Upgrade Instructions D-10 6 Locate the S1 DIP switch section and set it to the ON position (see Figure D-6 ). Figure D-6 . Locating and Setting DIP Switch S1 DIP Switch S1 F ront of Unit 1 ON 2345678 ON[...]
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Index-1 Remote Annex 6300 Hardware Installation Guide A about this guide xv AC line socket description of 1-1 1 addr command 3-5 examples 3-6 auto-initializing using BOOTP 2-18 auto-initilaizing using RARP 2-18 autosense Ethernet connector 1-2 B boot command 3-3, 3-8 examples 3-12 boot error report 4-1 1 boot failures 4-10 boot -l command 3-1 1 boo[...]
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Index Remote Annex 6300 Hardware Installation Guide Index-2 F front panel description of 1-5 features of 1-5 H hardware configuration displaying 3-13 during power-up 2-16 help command 3-3, 3-18 I image command 3-3, 3-19, 3-20 image -d command 3-19 image name default 3-8, 3-19 initial boot parameters setting addresses 3-5 installing additional modem[...]
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Index Index-3 Remote Annex 6300 Hardware Installation Guide setting 3-7 PRI ISDN interface connector A-5 PRI ISDN port A-5 PRI ISDN port/pin signal allocations A-5 printing conventions xvi Q Quad modem cards removing D-7 quad modem cards installing D-3 R rack mount installation front mount 2-2 rear mount 2-4 RARP protocol 2-19 rear panel descriptio[...]
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Index Remote Annex 6300 Hardware Installation Guide Index-4 serial line ports 3-27 TFTP 3-10 U UNIX boot 2-18 upgrading the Remote Annex installing the modem carrier card C-3 modem upgrade instructions D-1 modem upgrade kit D-1 removing the cover C-2, D-2 replacing the cover C-5 required tools C-1 testing the new modems D-6 W watchdog timer 1-4 wei[...]