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Хорошее руководство по эксплуатации
Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Nortel 3456. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Nortel 3456 или обучающее видео для пользователей. Условием остается четкая и понятная форма.
Что такое руководство?
Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Nortel 3456 можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.
К сожалению немного пользователей находит время для чтения инструкций Nortel 3456, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.
Из чего должно состоять идеальное руководство по эксплуатации?
Прежде всего в инструкции Nortel 3456 должна находится:
- информация относительно технических данных устройства Nortel 3456
- название производителя и год производства оборудования Nortel 3456
- правила обслуживания, настройки и ухода за оборудованием Nortel 3456
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам
Почему мы не читаем инструкций?
Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Nortel 3456 это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Nortel 3456 и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Nortel, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Nortel 3456, как это часто бывает в случае бумажной версии.
Почему стоит читать инструкции?
Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Nortel 3456, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.
После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Nortel 3456. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.
Содержание руководства
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Nor tel Communication Server 1000 IP Softphone 3456 User Guide NN43080-100[...]
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Document status: Standard Document issue: 01.02 Document date: 12 June 20 09 Product release: 6.0 Job function: Product Fundamentals T ype: User Guide Language type: English Cop yright © 2009 Nor tel Netw orks. All rights reser v ed. While the inf ormation in this document is belie v ed to be accurate and reliable , e xcept as othe rwise e xpressl[...]
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Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Contents New in this release 5 F eatures 5 Other chang es 5 Re vision history 5 Welcome 6 Y our ne w IP Softphone 3456 6 Requirements 7 Online help 7 Nor tel pref erred conf iguration s 7 Related publications 7 Featur[...]
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- 4 - Contents Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks V oicemail Settings 32 Accessing V oicemail 34 Video Phone 34 Making a Video Call 35 Receiving a Video Call 36 Video Conf erencing 36 Managing Conf erence Calls 37 Troubleshooting 40 Configuratio n chan[...]
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Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Ne w in this release The following sections detail what’s new in IP Sof tphone 3456 User Guide (NN4 3080- 100) for Nortel Communicatio n Ser ver 1000 Release 6.0: • F eatures (page 5) • Other changes (page 5) Fe[...]
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Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks W elcome This section introduces IP Softphone 3456 and describes the av ailable f eatures. Navigation • Y our new IP Softp hone 3456 (page 6) • Requirements (page 7) • Online help (page 7) • Nor tel pref erred[...]
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- 7 - Welcome Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Requirements The f ollo wing basic hardw are specification is required to oper ate the IP Softphone 3456: • Intel P entium III 1.3 GHz or equiv alent • Windows 2000/XP/Vista •5 1 2 M B R A M • 50[...]
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Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Feature o ver vie w This section describes f eatures that are a vailab le on the IP Softphone 345 6. Navigation • Star ting up (page 8) • Signing in (page 9) • Making a call (page 10) • Receiving calls (page 1[...]
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- 9 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Signing in The IP Softphone 3456 should sign in to y our SIP account automatically if your account has been correctly configured. In some circumstances (depending o n how the system administr a[...]
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- 10 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Making a call Calls can be made from the IP Softphone 3456 in a numb er of diff erent wa ys. Users can mak e calls by d ouble-clic king on any name in the contact list, b y typing a number in [...]
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- 11 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks dial pad and using the mouse to clic k on the numbers required. The f ollowing instructions show y ou how to open the dial pad an d dial a number u sing the mouse. 1 Click the dial pad b utton[...]
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- 12 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Receiving calls When a call is receiv ed by the IP Softphone 3456, a n umber of things occur . First, the phone rings (if sound is enab led on y our system); second, the caller’ s number or [...]
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- 13 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks T o ans wer the call: • Click on the found on the IP Softphone 3456 interf ace. or • Click on the f ound on the desktop pop -up . T o reject the call and f orward it to y our voicemail ser[...]
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- 14 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks When a call is on hold, it is possib le to make a second call by pressing the Start another call button . Hold and resume T o place a call on hold, press the Hold b utton dur ing the call. T o[...]
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- 15 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Call waiting When y ou are on a call and anot her call comes in, the phone rings and the second call appears in a tab on the phone screen. T o answ er the call and place the current call on ho[...]
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- 16 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks • Quick trans fer – P ass the call straight to a n umber in yo ur quic k transf er list (more on this later in this section), or to y our chosen Default qui ck transf er destination. Each [...]
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- 17 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 4 When prompted, enter the destination n u mber using either the dial pad or th e nu m e r i c key s o n yo ur key b o ar d . 5 Click the T r ansfer b utton. 6 The call is passed to the tr ans[...]
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- 18 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Announced T ransfer An announced transf er is often seen as the pref erred method of call transf er , because it enab les you to find out whethe r the destination recipien t is a v ailab le an[...]
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- 19 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 4 A ne w tab opens and the caller is placed on hold . Enter the transf er destination’ s number . 5 Click the button. 6 When the recipient ans wers, an nounce the caller and then press the T[...]
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- 20 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 7 The call is transf erred to the destination and y our phone hangs up . Quick T ransfer List A quick t ransf er list can be created to provide users with f ast access to common transf er dest[...]
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- 21 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks T o create a quic k transf er list: 1 F rom the main interf ace screen, open the File menu and select Preferences . 2 Click on the Quic k T ransfer b u tton.[...]
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- 22 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 3 Click the Ad d b utton.[...]
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- 23 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 4 Enter the full name and pho ne number of the quic k transf er contact. Note: T o set this contact as the Default quick tr ansfer contact (the number that calls are f orwarded to if y ou clic[...]
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- 24 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 3 Select the name of the person to whom y ou would lik e to transf er the call. 4 The call is transf erred and the phone hangs up . Contacts The low er half of the IP Softphone 3456 interf ace[...]
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- 25 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 2 Enter the name details of the contact and select a Group (f or ex ample, W ork, F r iends, etc). 3 In the low er half of the screen, select a contact type (f or example ., Home, Office, Soft[...]
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- 26 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 4 If y ou entered more than one conta ct number , open the top-r ight drop- down men u and select the pref erred def ault contact method tha t will be used when y ou doub le-click on the c ont[...]
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- 27 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Dialling Contacts T o dial a contact stra ight from y our Address Book , either doub le-clic k on the contact’ s name or , in cases where more than one number e xists for t he contact, singl[...]
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- 28 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Conference Calls There are two w ays in which a conf erence call can be estab lished on the IP Softphone 3456: • Star t a conference wh ile on a call by clic king the Conference b utton . Ad[...]
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- 29 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks • Star t or receive a call, open other calls using the Star t Another Call butto n and then, once connected, click on the Conference All b utton. All activ e calls will be joined to one conf[...]
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- 30 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Managing Conf erence Calls Removing P art icipants A par ticipant can be remov ed from the conf erence call and placed into a separate call in the f ollowing w a y: 1 Open the drop-do wn menu [...]
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- 31 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Disbanding Conferences T o end a conf erence call, but keep all ca llers on separate ‘held’ lines in their own tab , open the Options menu, located be nath the call displa y screen, and se[...]
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- 32 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks V oicemail The IP Softphone 3456 can be configured to regularly check y our CS 1000 v oicemail bo x. V oicemail Settings Y our v oicemail account can be accessed b y dialling the v oicemail at[...]
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- 33 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 3 Click on the V oicemail tab . 4 Select the V oicemail chec k box. 5 Enter the number y ou would normall y dial to access the voicemail attendant in the Number to dial f or checking m ail te [...]
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- 34 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 6C l i c k OK . 7C l i c k Appl y . 8C l i c k Close . The IP Softphone 3456 is no w configured to chec k the CS 1000 ser ver f or v oicemail messages. Wh en a message arrives , an en velope i[...]
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- 35 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Making a Video Call T o make a video call: 1 Click the Video b utton to open the video panel. 2 Enter the number of the pe rson y ou would lik e to call and then click the Video Call button. A[...]
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- 36 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Receiving a Video Call When y ou receiv e a video call, the video panel opens automatically when y ou ans wer the call and y ou are be able to see the caller using their own video . T o star t[...]
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- 37 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks 4C l i c k t h e Conf erence All bu tton to join all par ticipants into one conf erence call. Managing Conf erence Calls Most conf erence controls , such as par ticipant remov al, suspend, and[...]
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- 38 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Disbanding Conferences T o end a conf erence call, but keep all ca llers on separate ‘held’ lines in their own tab , open the Options menu, located benea th the call displa y screen, and s[...]
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- 39 - Feature ove rview Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks Suspending a Conference Conf erences can be suspended b y clicking the Hold butt on . P ar ticipants hav e a hold icon ne xt to their name when a confere nce is suspended.[...]
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Nortel Commun ication Server 1000 IP Softphone 3456 User Guide NN43080-100 01.0 2 6.0 12 June 2009 Copyright © 2009 Nortel Networks T r oubleshooting This chapter describes various troub leshooting tips. Navigation • Configuration changes do not w ork (page 40) • Call Detail Repor ting (page 40) Configuration changes do not w ork When making c[...]
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Nor tel Communication Server 1000 IP Softphone 3456 User Guide Copyright © 2009 Nor tel Networks. All Rights Reser ved. Publication: NN43080-100 Document status: Standard Document issue: 01.02 Document date: 12 June 2009 Product release: 6.0 Job function: Product Fundamentals T ype: User Guide Language type: English While the information in this d[...]