Panasonic KX-TDA50 инструкция обслуживания

Hybrid IP-PBX Feature Manual Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDA50: PSMPR Software File V ersion 5.0000 or later KX-TDA100/KX-TDA200: PMPR Software File V ersion 5.0000 or later KX-TDA600: PLMPR Software File V ersion 5.0000 or la[...]

Introduction About the Feature Manual The Feature Manual is designed to serve as an overall reference describing the features of the Panasonic Hybrid IP-PBX. It explains what the PBX can do, as well as how to obtain the most of its many features and facilities. The Feature Manual is divided into the following sections: Sections 1 to 20, Features an[...]

Abbreviations There are many abbreviations used in this manual (e.g., "PT", for proprietary telephone). Please refer to the list in the next section for the meaning of each abbreviation. Note • The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this manual. To confirm the software ver[...]

Feature Highlights Networking Features The PBX supports the following private networking features: TIE Line Service PBXs can be connected via a privately leased telephone lines, forming a private network. These "TIE lines" provide a cost-effective way to route calls and communications, and are often used to connect corporate offices locat[...]

Third Party CTI Applications The PBX supports industry standard protocols, allowing third-party CTI applications to be integrated with the PBX and its extensions. Voice Mail Features A Voice Processing System (VPS) can be connected to the PBX to provide Voice Mail (VM) and Automated Attendant (AA) services. A Panasonic VPS which supports DPT (Digit[...]

List of Abbreviations A AA Automated Attendant ACD Automatic Call Distribution ANI Automatic Number Identification APT Analog Proprietary Telephone ARS Automatic Route Selection B BGM Background Music C CCBS Completion of Calls to Busy Subscriber CF Call Forwarding —QSIG CLI Calling Line Identification CLIP Calling Line Identification Presentatio[...]

IP-PT IP Proprietary Telephone IRNA Intercept Routing—No Answer ISDN Integrated Services Digital Network L L-CO Loop-CO LCS Live Call Screening LED Light Emitting Diode N NDSS Network Direct Station Selection O OGM Outgoing Message OHCA Off-hook Call Announcement OPX Off Premise Extension P PDN Primary Directory Number PIN Personal Identification[...]

Table of Contents 1 Features and Configurations—A .. ........................................................ 13 1.1 A .. ...................................................................................................................................... 14 1.1.1 Absent Message .. ................................................................[...]

5 Features and Configurations—E .. ........................................................ 91 5.1 E .. ...................................................................................................................................... 92 5.1.1 EFA (External Feature Access) .. ...................................................................[...]

10 Features and Configurations—L .. ...................................................... 175 10.1 L .. .................................................................................................................................... 176 10.1.1 LED Indication .. .................................................................................[...]

13.1.26 PS Feature Buttons .. .................................................................................................... 266 13.1.27 PS Ring Group .. ........................................................................................................... 266 13.1.28 PT Programming .. ....................................................[...]

21.4 Revision History .. .......................................................................................................... 363 21.4.1 KX-TDA600 PLMPR Software File Version 5.0xxx .. .................................................... 363 21.4.2 KX-TDA100/KX-TDA200 PMPR Software File Version 1.1xxx .. .................................. 363[...]

Section 1 Features and Configurations—A Document Version 2008-11 Feature Manual 13[...]

1.1 A 1.1.1 Absent Message Description Extension users can prepare a brief text message (Absent Message) that will be displayed to other extension users when they are called. These messages can explain the reason for their absence, and may be edited through system programming and personal programming. The following Absent Messages may be programmed[...]

PT Programming Manual References [008] Absent Message Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.1 Absent Message 3.1.2 Personal Programming 1.1.2 Account Code Entry Description An account code is used to identify outgoing CO line calls for accounting and billing purposes. The account code is appende[...]

PC Programming Manual References 4.8 [2-6-1] Numbering Plan —Main—Features— Account Code Entry 4.11 [2-7-1] Class of Service—COS Settings—CO & SMDR— Account Code Mode PT Programming Manual References [508] Account Code Mode Feature Manual References 3.1.19 COS (Class of Service) 6.1.3 Flexible Buttons 16.1.1 SMDR (Station Message De[...]

[Carrier Selection Procedure Flowchart] The numbers in parentheses indicate the corresponding items found under [Programming Procedures] on the following pages. No No (Normal CO Line Access) No No Yes Is the ARS mode (1) enabled? An extension user accesses a CO line and dials a telephone number. Sends a reorder tone. Sends a busy tone. Checks the R[...]

note that the CO Line Access number is always ignored by ARS and does not need to be programmed here. Calls that are exempt from ARS are connected to the user-selected line, via the default carrier for that line. [Programming Example: ARS Leading Number Exception Table] Location No. 1 2 3 Leading No. Exception *1 555 556 567 *1 ® 10.7 [8-6] Leadin[...]

Since the preferred carrier may vary depending on the time of day, you can create an ARS-specific time table and break each day of the week into different time blocks. A different carrier can then be assigned to each time block. Routing Plan Time Table: For each Routing Plan, a different carrier can be assigned for each time of day and each day of [...]

[Command Explanation] Command Description Inserts the Carrier Access Code Inserts the user-dialed number minus any removed digits Analog Line: Inserts a pause ISDN/T1 Line: Inserts a pause and changes dialing mode to tone (DTMF) Inserts the Authorization Code for Tenant Inserts the Authorization Code for Trunk Group Inserts the Itemized Billing Cod[...]

10.8 [8-7] Authorization Code for TRG Itemized Billing Code An Itemized Billing Code can be assigned for each extension and for each verification code. If a call is not made from an extension, such as via Direct Inward System Access (DISA) or TIE line, and no verification code is used, the Itemized Billing Code assigned to location 1 in the Verific[...]

Section 10 [8] ARS 13.1 [11-1] Main—SMDR— SMDR Options—ARS Dial PT Programming Manual References [320] ARS Mode [321] ARS Leading Number [322] ARS Routing Plan Table Number [325] ARS Exception Number [325] ARS Exception Number [330] ARS Routing Plan Time Table [331–346] ARS Routing Plan Table (1–16) (KX-TDA50/KX-TDA100/KX-TDA200 only) [34[...]

1.1.5 Automatic Extension Release Description After going off-hook, if an extension user fails to dial any digits within a preprogrammed time period, the user will hear a reorder tone. This operation applies to intercom calls only. This feature is also known as Automatic Station Release. Conditions • A proprietary telephone (PT)/portable station [...]

Destination Availability DISA Analog/ISDN Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Extension of Another PBX (via TIE Line, Access with PBX Code) Extension of Another PBX (via TIE Line, Access without PBX Code) *1 A PS destination can be used to forward fax calls to a fax machine at ano[...]

– On the Daylight Saving Time end date, a reminder set for between 1:00 A.M. and 2:00 A.M. will ring twice. 2. Time Information from Telephone Company Time information can be received when – An incoming or outgoing call through an ISDN line is received/made. – An incoming call through an analog line with Caller ID which includes time informat[...]

26 Feature Manual Document Version 2008-11 1.1.7 Automatic Time Adjustment[...]

Section 2 Features and Configurations—B Document Version 2008-11 Feature Manual 27[...]

2.1 B 2.1.1 BGM (Background Music) Description A proprietary telephone (PT) user can listen to background music (BGM) through the built-in speaker while on-hook and idle. BGM—External: BGM can also be broadcast in the office through external pagers (loudspeakers) and can be turned on and off by an extension assigned as a manager. Conditions [BGM][...]

→ MOH—MOH (Music On Hold) (KX-TDA50 only) 7.2 [5-2] External Pager Operating Manual References 1.3.5 BGM (Background Music) 2.1.2 External BGM (Background Music) Document Version 2008-11 Feature Manual 29 2.1.1 BGM (Background Music)[...]

30 Feature Manual Document Version 2008-11 2.1.1 BGM (Background Music)[...]

Section 3 Features and Configurations—C Document Version 2008-11 Feature Manual 31[...]

3.1 C 3.1.1 Caller ID Description The PBX can receive Caller ID information (a caller’s name and telephone number) from calls received on CO lines. This information can be shown on a proprietary telephone (PT) display when receiving a call and can be used to direct calls from specific callers to specific destinations automatically. Additionally, [...]

Feature Description Details in Incoming Call Log Caller information is automatically recorded in the call log of the extension which received the call. This information can be used to view a record of incoming calls or make calls to any number in the call log. ® 3.1.3 Call Log, Incoming 3. Automatic Caller ID Number Modification When a call is rec[...]

<Modification Flowchart> A CO line call containing Caller ID information is received. Yes No Is the caller's area code stored in the Caller ID Modification Table? Modifies the number according to the method programmed in the corresponding "Local/International Call Data" field. Example: Removed number of digits: 3 Added number: [...]

[Programming Example: System Speed Dialing Table] Location (System Speed Dialing No.) 000 001 System Speed Dialing Name *1 ABC Company XYZ Company Telephone No. *2 912125551234 913135551234 CLI Destination *3 200 300 *1 ® 8.1 [6-1] System Speed Dial— CO Line Access Number + Telephone Number ® [001] System Speed Dialing Number *2 ® 8.1 [6-1] Sy[...]

• Even if the caller’s name is sent, the name may not be shown depending on the type of SLT. • Incoming Call Log information is not shown on the SLT • Caller ID shows whether the call is an intercom or CO line call by default. This setting can be disabled through system programming. • A caller ID name received from the network via a PRI23[...]

Conditions • Call Hold Limitation A proprietary telephone (PT) user can hold one intercom call and/or multiple CO line calls at a time. A single line telephone (SLT) user can hold either one intercom call or one CO line call at a time. By using the Call Park feature, PT and SLT users can hold multiple CO line calls and intercom calls simultaneous[...]

Hold Hold (to be Retrieved from Another Extension) *1 Transfer to CO Line Transfer to Extension Mode 4 Flashing the hookswitch + Hold Feature No. + Going on-hook Flashing the hookswitch + Hold Feature No. + Hold Feature No. + Going on-hook Flashing the hookswitch + Hold Feature No. + CO Line Access No. Flashing the hookswitch + Hold Feature No. + E[...]

Each extension and incoming call distribution (ICD) group has its own Incoming Call Log. Call Log Button The Call Log button will alert an extension user to any missed (unanswered) calls. A flexible button can be customized as the Call Log button, and will indicate the status of the Incoming Call Log for the extension or corresponding ICD group, as[...]

Conditions • The following information is logged. KX-T7636/KX-T7633/ KX-T7630/KX-T7433 KX-NT300 series (except KX-NT321)/KX-DT300 series (except KX-DT321)/KX-NT136 Telephone Caller's Name Information Caller's Phone Number Date/Time call received Answered or Not Answered Confirmed or Not Confirmed KX-TD7695/KX-TD7685/ KX-TD7694/KX-TD7684[...]

If the PBX is programmed to automatically modify incoming telephone numbers, the modified numbers will be logged in the Incoming Call Log. • Incoming Call Log for Calls to an ICD Group If a call directed to an ICD group is not answered, the call is logged in the Incoming Call Log of the ICD group. If the call is answered, it is logged in the call[...]

Conditions • Class of Service (COS) programming determines extension users who can use this feature. • This feature is available only when the busy extension is in a conversation with another extension or outside party. • This feature will not function when the busy extension: a. Has set Executive Busy Override Deny ( ® 5.1.3 Executive Busy [...]

3.1.5 Call Park Description An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be used as a transferring feature; this releases the user from the parked call to perform other operations. A parked call can be retrieved by any extension user. Conditions • Automatic Call Park It is possible to select [...]

→ Optional Parameter (or Ringing Tone Type Number) (for Call Park) 6.17 [4-3] DSS Console → Type → Parameter Selection (for Call Park) → Optional Parameter (Ringing Tone Type Number) (for Call Park) Feature Manual References 6.1.3 Flexible Buttons 21.1 Capacity of System Resources Operating Manual References 1.3.6 Call Hold 3.1.6 Call Picku[...]

[Group Call Pickup] • A specified number of call pickup groups can be created, each of which consists of extension user groups. One extension user group can belong to several call pickup groups. ( ® 7.1.1 GROUP FEATURES) [Example] Extension User Group 1 Call Pickup Group 1 Extn. 100 Extn. 101 Extension User Group 2 Extn. 102 Extn. 103 Extension [...]

Conditions • When the extension user is having a conversation with one party, the other party is in consultation hold. ( ® 3.1.18 Consultation Hold ) Operating Manual References 1.3.10 Call Splitting 3.1.8 Call Transfer Description An extension user can transfer a call to another extension or an outside party. The following features are availabl[...]

For the KX-TDA50/KX-TDA100/KX-TDA200, if the transfer destination has a destination set as Intercept Routing—No Answer, the call will be routed to that destination. A call is transferred without announcement. No Does the transferrer have a Transfer Recall destination assigned? Yes The Transfer Recall timer is started. Is the first transfer destin[...]

Destination Availability Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Extension of Another PBX (via TIE Line, Access with PBX Code) Extension of Another PBX (via TIE Line, Access without PBX Code) *1 If the transfer destination does not answer, the call is sent to Voice Mail and a message can be recorded in [...]

Feature Manual References 3.1.19 COS (Class of Service) Operating Manual References 1.3.11 Call Transfer 1.3.49 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension ( KX-TDA100/ KX-TDA200/KX-TDA600 only) 3.1.9 CALL WAITING FEATURES Description Used to inform a busy extension that another incoming call is waiting. The busy exten[...]

answer the second call by disconnecting the current call or placing it on hold using EFA. For details, consult your telephone company. Call Waiting Caller ID (Visual Caller ID): When using the call waiting tone supplied by the telephone company over analog lines, the caller ’s telephone number and name can be received. Either the name or the numb[...]

3.1.10 Call Waiting Tone 12.1.3 OHCA (Off-hook Call Announcement) 16.1.1 SMDR (Station Message Detail Recording) 20.1.3 Whisper OHCA Operating Manual References 1.3.12 CALL WAITING FEATURES 1.3.13 Call Waiting Tone 3.1.2 Personal Programming 3.1.10 Call Waiting Tone Description When an extension user attempts to call a busy extension (i.e., an exte[...]

3.1.11 CELLULAR PHONE FEATURES Description This PBX provides features to support the use of cellular phones and other outside destinations with the PBX. Calls can be forwarded from virtual PSs to outside destinations such as cellular phones, and then answered as if the user was at an extension within the PBX. The following features can be used with[...]

CLI distribution works in conjunction with both Direct In Line (DIL) and Direct Inward Dialing (DID) distribution; it can be enabled or disabled for each CO line (for DIL) and for each DID number, for each time mode. When a call has Caller ID information and CLI distribution is enabled for the current time mode, CLI distribution will direct the cal[...]

16.1.4 Speed Dialing, System 3.1.13 CLIP (Calling Line Identification Presentation) Description Calling Line Identification Presentation (CLIP): The PBX can send a preprogrammed telephone number to the network when an extension user makes a call. The called party can see the number on his telephone display before answering the call. Connected Line [...]

Conditions • CLIP, COLP, CLIR, and COLR are only available for the KX-TDA100, KX-TDA200, and KX-TDA600. • The availability of this feature is dependent on the contract with the telephone company. • The CLIP/COLP number for the connected ISDN port can be used for the ISDN terminal devices which cannot be assigned their own CLIP/COLP number, su[...]

Feature Manual References 6.1.3 Flexible Buttons 21.2 Exclusive Features Table Operating Manual References 1.3.52 Private Network Features—CLIP (Calling Line Identification Presentation) 1.3.53 Private Network Features—CLIR (Calling Line Identification Restriction) 1.3.55 Private Network Features—COLR (Connected Line Identification Restrictio[...]

If an extension user is on-hook when pressing an idle CO button, the proprietary telephone (PT) automatically enables hands-free operation mode. The user can dial without lifting the handset or pressing the SP-PHONE button or MONITOR button. • Group Hunting Order for Idle Line Access An idle CO line is selected from the trunk groups assigned for [...]

Feature Manual References 3.1.19 COS (Class of Service) 6.1.3 Flexible Buttons Operating Manual References 1.2.1 Making Calls 3.1.15 CO Line Call Limitation Description CO line calls are limited by the following features: Feature Description Extension-to-CO Line Call Duration If a call between an extension user and an outside party is established, [...]

→ CO-CO Duration Time → Extension-CO Duration Time 9.5 [7-5] Miscellaneous — Dial Digits Limitation After Answering—Dial Digits PT Programming Manual References [472] Extension-to-CO Line Call Duration [473] CO-to-CO Line Call Duration [502] CO Line Call Duration Limitation Feature Manual References 3.1.19 COS (Class of Service) 3.1.16 Conf[...]

Installation Manual References KX-TDA50 2.5.2 ECHO8 Card (KX-TDA5166) KX-TDA100/KX-TDA200 2.6.4 ECHO16 Card (KX-TDA0166 ) KX-TDA600 2.8.6 EECHO16 Card (KX-TDA6166) PC Programming Manual References 4.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone → Unattended Conference—Recall Start Timer → Unattended Conference—Warning Tone Sta[...]

Type Description Tone 3-1 a. Sent before a conversation is established using the Paging feature. b. Sent to the caller when a conversation is established with an extension in one of the following modes: • Hands-free Answerback mode • Voice-calling mode (Alternate Receiving —Ring/Voice) c. Sent when making a call to or from a doorphone. Tone 3[...]

Feature Manual References 3.1.7 Call Splitting 3.1.8 Call Transfer 3.1.16 Conference 3.1.19 COS (Class of Service) Description Each extension must belong to a Class of Service (COS). By assigning certain extensions to a COS, it is possible to control the behavior and privileges of extension users (allowing or denying certain extensions access to va[...]

6.1 [4-1-1] Wired Extension—Extension Settings—Main— COS 6.10 [4-2-1] Portable Station—Extension Settings —Main— COS PT Programming Manual References 2.1.8 COS Programming [602] Class of Service Feature Manual References 21.1 Capacity of System Resources 3.1.20 CPC (Calling Party Control) Signal Detection Description The Calling Party C[...]

by running customized Computer Telephony Integration (CTI) software, available from Panasonic (PC Console, PC Phone, etc.) as well as third-party software vendors. CTI can be achieved in two ways: 1. First Party Call Control 2. Third Party Call Control 1. First Party Call Control A PC is connected to a digital proprietary telephone (DPT) which supp[...]

IP-PT • CTI application software must be installed on the connected PC. In addition, some features may require a KX-TDA6920, KX-TDA0920, or KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version. • When using an IP-GW4 card, the firmware (not LPR software) of the card must be version 1.400 or later. • Application Programming Inter[...]

66 Feature Manual Document Version 2008-11 3.1.21 CTI (Computer Telephony Integration)[...]

Section 4 Features and Configurations—D Document Version 2008-11 Feature Manual 67[...]

4.1 D 4.1.1 Data Line Security Description Once Data Line Security is set on an extension, communication between the extension and the other party is protected from signals such as Call Waiting, Hold Recall and Executive Busy Override. Extensions which have devices connected to them such as modems or fax machines may set this feature to maintain se[...]

→ Dialing Mode → DTMF Width → Pulse Speed 3.17 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only) → CO Dial Mode → DTMF Width → CO Pulse Speed PT Programming Manual References [410] LCOT Dialing Mode [411] LCOT Pulse Rate [412] LCOT DTMF Minimum Duration 4.1.3 Dial Tone Description The following dial tones inform [...]

Type Description Tone 4A/4B This tone is heard when new messages have been recorded for the extension. *1 Active even when distinctive dial tones are disabled. Conditions • Dial Tone Type A/B Through system programming, it is possible to select dial tone type A or B for dial tones 1 through 4. If " Type A " is selected, all dial tones 1[...]

Conditions • The modified TRS level only applies to the next one call placed at the user ’s extension. • Toll Restriction Button A manager extension must store the TRS level granted by the Dial Tone Transfer beforehand, when assigning a flexible button as the Toll Restriction button. PC Programming Manual References 6.5 [4-1-4] Wired Extensio[...]

[Method Flowchart] Yes Yes No No Has the caller been stored in the System Speed Dialing Table and has a CLI destination been assigned? The call is routed to the DID destination. The call is routed to its CLI destination. No Yes Is the DID number found in the DID Table? Yes Is a DID destination assigned for the current time mode? No The call is rout[...]

If the DID number is "123-4567": 1. The PBX looks for the DID number in the table and finds it in location 1. 2. The PBX checks the time mode. In day mode: Calling Line Identification (CLI) distribution is enabled. The call is routed to its CLI destination, if assigned. If not assigned, the call is routed to the DID destination, extension[...]

[Method Flowchart] A CO line call is received. Yes Yes No Does the call have Caller ID information and is CLI distribution enabled for the CO line in the current time mode? No Has the caller been stored in the System Speed Dialing Table and has a CLI destination been assigned? The call is routed to the DIL destination. The call is routed to its CLI[...]

here is used to determine the Incoming Call Service and greeting message used by the Voice Processing System (VPS) during the current time mode. (19.1.4 Voice Mail DPT (Digital) Integration ) Conditions • To use this feature, DIL must be assigned as the distribution method for the desired CO line port. PC Programming Manual References 12.2 [10-2][...]

[Flowchart] A DISA call from an outside party is received. No Is there a port available? Yes The PBX answers the call. The OGM plays and the PBX starts to receive the DTMF signaling. Yes The OGM stops. No Is a second digit dialed? Is the first digit dialed? Yes Is the first dialed digit assigned a destination for the DISA AA service? The call is ro[...]

Is the correct PIN entered? Does the caller press while hearing the reorder tone (Call Retry)? Is the Walking COS/Verification Code Entry feature number dialed? Yes No No None None None None All Security CO Line Security Yes Is the dialed number an extension number or floating extension number? Yes No Extension No./ Floating Extension No. What is t[...]

No No No Yes Yes The message for busy is sent to the caller. F The call is routed to the intercept destination. (Intercept Routing Busy) G The call is disconnected. A Yes Does the caller press while hearing a busy tone (Call Retry)? (Busy Tone / DND Tone Continuation time expires ) Is an Intercept Routing Busy destination assigned? Is a DISA Busy M[...]

Outgoing Message (OGM) No. Floating Extn. No. *1 Automated Attendant No. *2 Busy/DND Message No. *3 0123456789 01 501 100 301 200 103 202 101 102 400 104 205 04 02 502 05 : : :::::::::: : *1 ® 7.4 [5-3-2] Voice Message—DISA Message— Floating Extension Number ® [730] Outgoing Message (OGM) Floating Extension Number *2 ® 7.4 [5-3-2] Voice Mess[...]

DISA Intercept Routing—DND If the destination called by the outside party is in DND mode and Idle Extension Hunting is not available, one of the following can be selected through system programming: a. Busy Tone: The caller will hear a busy tone. b. Enable: DND will redirect the call to the preprogrammed destination on an extension basis. c. OGM:[...]

CO Line No. CLI DIL Destination Day Lunch ... Day Lunch ... : : : : : : : "CLI" must be set to Disable, to allow incoming calls to be received by DISA. 12.2 [10-2] DIL Table & Port Settings → DIL— DIL Destination—Day, Lunch, Break, Night → CLI for DIL— CLI Ring for DIL—Day, Lunch, Break, Night [Programming Example of Syste[...]

While hearing a ringback, reorder, or busy tone, retrying the call is possible by pressing " ". System programming selects whether pressing " " during a CO-to-CO line conversation returns to the DISA top menu or sends a DTMF tone. • DISA Mute Time It is possible to set the Mute time until the outgoing message (OGM) plays and t[...]

An outside party such as a cellular phone can transfer a CO line call to an extension at the PBX by pressing "#" + extension number, if DISA is connected by the Automatic DISA Activation feature. This feature can be enabled or disabled through system programming. 7.3 [5-3-1] Voice Message—DISA System—Option 1 → CO-CO with DISA—Tra[...]

PC Programming Manual References 4.4 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf → DISA—Delayed Answer Timer → DISA—Mute & OGM Start Timer after answering → DISA—No Dial Intercept Timer → DISA—2nd Dial Timer for AA → DISA—Intercept Timer—Day, Lunch, Break, Night → DISA—Disconnect Timer after Intercep[...]

Operating Manual References 1.3.18 DISA (Direct Inward System Access) 1.3.72 Walking COS 4.1.8 Display Information Description A display proprietary telephone (PT) can relay the following information to the user while making or receiving calls: Display Item Display Example Condition The extension number and name of the calling or called extension, [...]

→Option 5— Automatic LCD Switch when Start Talking 6.10 [4-2-1] Portable Station—Extension Settings →Option 4— Display Language →Option 5— Incoming Call Display →Option 5— Automatic LCD Switch when Start Talking 12.1 [10-1] CO Line Settings— CO Name Operating Manual References 3.1.2 Personal Programming 4.1.9 DND (Do Not Disturb[...]

6.3 [4-1-2] Wired Extension—FWD/DND → Call from CO—DND Status Availability → Call from Extension—DND Status Availability PT Programming Manual References [507] DND Override Feature Manual References 3.1.19 COS (Class of Service) Operating Manual References 1.3.19 DND (Do Not Disturb) 4.1.10 Door Open Description Using an extension telepho[...]

4.11 [2-7-1] Class of Service—COS Settings—CO & SMDR— Door Unlock PT Programming Manual References [207] Door Unlock Time [512] Permission for Door Open Access Feature Manual References 3.1.19 COS (Class of Service) Operating Manual References 1.3.20 Door Open 4.1.11 Doorphone Call Description A visitor can use a doorphone to call its pre[...]

Installation Manual References KX-TDA50 2.5.1 DPH4 Card (KX-TDA5161 ) 2.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDA100/KX-TDA200 2.6.1 OPB3 Card (KX-TDA0190) 2.6.2 DPH4 Card (KX-TDA0161) 2.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDA600 2.8.1 OPB3 Card (KX-TDA0[...]

90 Feature Manual Document Version 2008-11 4.1.11 Doorphone Call[...]

Section 5 Features and Configurations—E Document Version 2008-11 Feature Manual 91[...]

5.1 E 5.1.1 EFA (External Feature Access) Description Normally, an extension user can only access features within the PBX. However, when performing External Feature Access (EFA) the extension user performs features outside of the PBX, such as using the transfer services of the telephone company or host PBX. When EFA is performed, the PBX sends a fl[...]

5.1.2 Emergency Call Description An extension user can dial preprogrammed emergency numbers after seizing a CO line regardless of the restrictions imposed on the extension. Conditions • A specified number of emergency numbers can be stored. • Emergency numbers may be called, regardless of Toll Restriction (TRS) level ( ® 17.1.6 TRS (Toll Restr[...]

d. Is on a conference call ( ® 3.1.16 Conference, ® 13.1.12 Privacy Release). e. Is on a doorphone call ( ® 4.1.11 Doorphone Call). f. Is using Live Call Screening (LCS) or Two-way Record ( ® 19.1.4 Voice Mail DPT (Digital) Integration). g. Has a call on consultation hold ( ® 4.1.7 DISA (Direct Inward System Access)). • This feature is not a[...]

• Other features can also temporarily change an extension’s TRS level, similar to Extension Dial Lock. If an extension is locked, the TRS level determined by the following features takes priority. The numbers below (1 through 3) indicate the priority of each feature, with 1 having the highest priority, and 3 having the lowest. 1. Dial Tone Tran[...]

Features After Setting Paralleled Telephone Paired SLT will ring. Hot Line *1 Off Timed Reminder Cleared *1 These features can be programmed to not be canceled by Extension Feature Clear. This feature is also known as Station Program Clear. Conditions • Extension Dial Lock ( ® 5.1.4 Extension Dial Lock) and the extension personal identification [...]

Conditions CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: a. Ke[...]

d. Super Hybrid Port: DPT, APT, SLT, DSS Console, Panasonic VPS, and PT-interface CS e. Hybrid Port (For KX-TDA50 only): APT, SLT, DSS Console, Panasonic VPS, and PT-interface CS EXtra Device Port (XDP): A Super Hybrid port can be used as an XDP port, allowing two telephones (a DPT and an SLT) to be connected to the same port of the PBX. This XDP p[...]

5.1.8 External Relay Description By turning external device relays on and off, the PBX can control external devices such as alarms. When an extension user enters the External Relay Control feature number, the specified relay turns on for a preprogrammed length of time. When this timer expires, the relay turns off automatically. This gives the PBX s[...]

Feature Manual References 3.1.19 COS (Class of Service) Operating Manual References 1.3.27 External Relay 5.1.9 External Sensor Description External sensing devices, such as security alarms or smoke detectors, can be connected to the PBX. When the PBX receives input from a sensor, a call is made to the preset destination, alerting the extension use[...]

• After a sensor has been activated, the PBX will ignore any further alerts from the same sensor for the duration specified by a timer. This timer can be set separately for each sensor. • As long as the previous sensor call is still being performed, any further alerts from the same sensor are ignored. • The assigned sensor name and/or number [...]

102 Feature Manual Document Version 2008-11 5.1.9 External Sensor[...]

Section 6 Features and Configurations—F Document Version 2008-11 Feature Manual 103[...]

6.1 F 6.1.1 Fixed Buttons Description Proprietary telephones (PTs), DSS Consoles, and Add-on Key Modules feature a wide variety of feature buttons and Line Access buttons, explained below. Note that certain models do not feature certain buttons. For a description of the buttons found on portable stations (PSs), please refer to the Operating Instruc[...]

Button Usage Flexible CO Used to access a CO line or trunk group when making or receiving a call according to the button’s preprogrammed CO Line Access method (Default: S-CO). Can also be customized as a different feature button. INTERCOM Used to make or receive intercom calls. AUTO ANS (Auto Answer)/ MUTE Used to receive an incoming call in hand[...]

6.1.2 Flash/Recall/Terminate Description A proprietary telephone (PT) user can use the FLASH/RECALL button (Flash/Recall mode or Terminate mode) or Terminate button (Terminate mode) to disconnect the current call and originate another call without hanging up. Flash/Recall Mode: Disconnects the line and the extension user hears the dial tone from th[...]

6.1.3 Flexible Buttons Description You can customize the flexible buttons and/or programmable feature (PF) buttons on PTs, Add-on Key Modules, and PSs through either system or personal programming. They can then be used to make or receive intercom or CO line calls or be used as feature buttons, as follows: [Button Usage] Button Usage Single-CO (S-C[...]

Button Usage Call Log Used to show a log of received calls. ( ® 3.1.3 Call Log, Incoming) Log-in/Log-out *1 Used to switch between Log-in and Log-out status. ( ® 9.1.3 ICD Group Features—Log-in/Log-out ) Hurry-up Used to redirect the longest waiting call in the queue of an ICD group to the overflow destination. ( ® 9.1.6 ICD Group Features— [...]

Button Usage Voice Mail (VM) Transfer Used to transfer a call to the mailbox of a specified extension. ( ® 19.1.4 Voice Mail DPT (Digital) Integration , ® 19.1.5 Voice Mail DTMF Integration) Check-in Used to switch the status of extensions from Check-out to Check-in. ( ® 15.1.3 Room Status Control) Check-out Used to switch the status of extensio[...]

1. Flexible Numbering (available while a dial tone is heard) 2. Flexible Numbering (available while busy, DND, or ringback tone is heard) 3. Fixed Numbering (available while dialing or talking) 1. Flexible Numbering (available while a dial tone is heard) Extension numbers and feature numbers which are available while a dial tone is heard can be cus[...]

Feature Default Pattern 1 (with ) Pattern 2 (without ) KX-TDA50/ KX-TDA100/ KX-TDA200 KX-TDA600 Extension Numbering Scheme 10— Leading Number None 19 / 29 None Extension Numbering Scheme 11— Leading Number None 20 / 30 20 Extension Numbering Scheme 12— Leading Number None 21 / 31 21 Extension Numbering Scheme 13— Leading Number None 22 / 32[...]

Feature Default Pattern 1 (with ) Pattern 2 (without ) KX-TDA50/ KX-TDA100/ KX-TDA200 KX-TDA600 Doorphone Call 31 31 31 Group Paging 33 33 33 External BGM on/off 35 35 35 Outgoing Message (OGM) playback/ record/clear 36 36 36 S-CO Line Access 37 37 37 SVM—Personal Greeting Message playback/record/clear 38 38 None Parallel Telephone Mode set/cance[...]

Feature Default Pattern 1 (with ) Pattern 2 (without ) KX-TDA50/ KX-TDA100/ KX-TDA200 KX-TDA600 Switch CLIP of the CO Line/Extension (KX-TDA100/KX-TDA200/KX-TDA600 only) 7 2 7 2 7 2 Message Waiting set/cancel/callback 70 70 70 FWD/DND set/cancel—Both 710 710 710 FWD/DND set/cancel—External 711 711 711 FWD/DND set/cancel—Internal 712 712 712 F[...]

Feature Default Pattern 1 (with ) Pattern 2 (without ) KX-TDA50/ KX-TDA100/ KX-TDA200 KX-TDA600 Remote Extension Dial Lock off 782 782 782 Remote Extension Dial Lock on 783 783 783 NDSS Monitor Release (Centralized BLF Monitor Cancel) 784 784 784 Extension Feature Clear 790 790 790 Extension Personal Identification Number (PIN) set/cancel 799 799 7[...]

Feature Fixed Numbering Conference 3 Door Open 5 Conditions • The following are examples of feature number conflicts: 1 and 11, 0 and 00, 2 and 21, 10 and 101, 32 and 321, etc. • Feature number + Additional number (Parameter) Certain flexible feature numbers require additional digits to make the feature active. For example, to set Call Waiting,[...]

6.1.5 Floating Extension Description Virtual extension numbers can be assigned to resources to make them as easily accessible as extensions. These numbers are referred to as "floating extension numbers" and can be assigned as a destination of incoming calls, intercepted calls, etc. This feature is also known as Floating Station. Resource [...]

PT Programming Manual References [623] Incoming Call Distribution Group Name [660] VM Group Floating Extension Number [700] External Pager Floating Extension Number [730] Outgoing Message (OGM) Floating Extension Number [731] Outgoing Message (OGM) Name [811] Modem Floating Extension Number [812] ISDN Remote Floating Extension Number ( KX-TDA100/KX[...]

Depending on the type of incoming intercom or CO line calls, it is possible to set a different destination for each. Incoming Intercom Calls Incoming CO Line Calls Available Forwarding Type: Forwards to Another Extension Forwards to Outside Party Extension Forwards to Another Extension Forwards to Outside Party Available Forwarding Type: All Calls [...]

Destination Availability Condition for Original Extension/ Incoming Call Distribution Group Extension of Another PBX (via TIE Line, Access with PBX Code) ü Only available when FWD to CO line is allowed through COS programming. Extension of Another PBX (via TIE Line, Access without PBX Code) ü – *1 If an extension user is not permitted by COS to[...]

In the above cases, the forwarding counter resets to zero, and the call can be forwarded up to four times again from the destination extension described above. Original destination Incoming call A B C D EF 12 3 2 1 FWD—No Answer • Boss & Secretary feature It is possible to call the original extension from the destination extension regardles[...]

6.12 [4-2-2] Portable Station—FWD/DND PT Programming Manual References [472] Extension-to-CO Line Call Duration [473] CO-to-CO Line Call Duration [504] Call Forwarding to CO Line [605] Call Forwarding —No Answer Time Feature Manual References 3.1.19 COS (Class of Service) 9.1.5 ICD Group Features—Overflow 9.1.9 Idle Extension Hunting 9.1.11 I[...]

Type Description FWD for Incoming Call Distribution Group Group FWD—Internal Works for incoming intercom calls Group FWD—External Works for incoming CO line calls Group FWD—Both Works for all incoming calls [Button Status] The Group FWD button shows the current status as follows: Light Pattern Status (default) Red on FWD on Off FWD off FWD/DN[...]

• When both the FWD and DND features are assigned simultaneously, pressing the button changes the settings as follows: FWD DND Off • A FWD/DND button customized on a flexible button is always in FWD/DND Cycle Switch mode, and the mode cannot be changed. PC Programming Manual References 4.8 [2-6-1] Numbering Plan —Main—Features → FWD/DND S[...]

124 Feature Manual Document Version 2008-11 6.1.7 FWD/DND Button, Group FWD Button[...]

Section 7 Features and Configurations—G Document Version 2008-11 Feature Manual 125[...]

7.1 G 7.1.1 GROUP FEATURES Description This PBX supports various types of groups. 1. Trunk Group CO lines can be grouped into trunk groups based on carrier, CO line type, etc. Several settings can be assigned on a trunk group basis. All CO lines belonging to a trunk group follow the programming for that trunk group. 5.1 [3-1-1] Trunk Group—TRG Se[...]

[Example] Extension User Group 1 Call Pickup Group 1 Extn. 100 Extn. 101 Extension User Group 2 Extn. 102 Extn. 103 Extension User Group 3 Extn. 104 Extn. 105 Call Pickup Group 2 Call Pickup Group 3 Extension User Group 4 Extn. 106 Extn. 107 Paging Group Using the Paging feature, extensions can make a page to any paging group or answer a page to th[...]

[Example] ICD Group 1 (Floating Extn. No. 601, Name: Sales 1) ICD Group 2 (Floating Extn. No. 602, Name: Sales 2) Extn. 100 Extn. 101 Extn. 102 Extn. 105 Extn. 106 Extn. 103 Extn. 104 Extn. 107 5. VM Group There are two types of VM groups, explained below. Type Description VM (DPT) Group A group of DPT ports which use Voice Mail DPT (Digital) Integ[...]

5.25 [3-9] PS Ring Group—Member List PS Ring Group 1 Floating Extension No. 301 Name: Sales 1 PS Ring Group 2 Floating Extension No. 302 Name: Sales 2 PS 1 (Extn. 601) PS 2 (Extn. 602) PS 3 (Extn. 603) PS 4 (Extn. 701) PS 5 (Extn. 702) PC Programming Manual References Section 5 [3] Group PT Programming Manual References [402] LCOT Trunk Group Num[...]

130 Feature Manual Document Version 2008-11 7.1.1 GROUP FEATURES[...]

Section 8 Features and Configurations—H Document Version 2008-11 Feature Manual 131[...]

8.1 H 8.1.1 Hands-free Answerback Description A proprietary telephone (PT) user with a speakerphone or optional headset can talk to a caller without lifting the handset. If the user receives a call in Hands-free Answerback mode, a hands-free conversation is established in the following method: Type Answering Method Intercom Call Established immedia[...]

Feature Manual References 9.1.13 Intercom Call Operating Manual References 1.3.30 Hands-free Answerback 8.1.2 Hands-free Operation Description A proprietary telephone (PT) user can talk to another party without lifting the handset. Pressing specific buttons, such as REDIAL, automatically activate hands-free mode. Conditions • PTs with the MONITOR[...]

• Headset users cannot use the following features: – Automatic Redial ( ® 15.1.1 Redial, Last Number) – Receiving the Off-hook Call Announcement (OHCA) ( ® 12.1.3 OHCA (Off-hook Call Announcement)) – Receiving the Whisper OHCA ( ® 20.1.3 Whisper OHCA) PC Programming Manual References 3.5 [1-1] Slot—Port Property - Extension Port— Hea[...]

A preprogrammed Pause time will be automatically inserted between the user dialed Host PBX Access code and the subsequent digits ( ® 13.1.4 Pause Insertion). [Example] Dials "9-0-01-23-4567". Idle Line Access No. Telephone No. Host PBX Access Code Outside Party (01-23-4567) Extn. 101 Extn. 102 TRG1 Telephone Company Host PBX PBX Dials &q[...]

• A Host PBX Access Code can be used to record only long distance calls on SMDR when a CO line port is connected directly to the telephone company (not a host PBX). This is allowed when the long distance code (e.g., "0") is assigned as the Host PBX Access code. All local calls (e.g., calls that do not require a "0" to be diale[...]

PT Programming Manual References [204] Hot Line Waiting Time Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.34 Hot Line Document Version 2008-11 Feature Manual 137 8.1.6 Hot Line[...]

138 Feature Manual Document Version 2008-11 8.1.6 Hot Line[...]

Section 9 Features and Configurations—I Document Version 2008-11 Feature Manual 139[...]

9.1 I 9.1.1 ICD GROUP FEATURES Description An incoming call distribution group is a group of extensions programmed through system programming. 5.13 [3-5-1] Incoming Call Distribution Group —Group Settings—Member List [620] Incoming Call Distribution Group Member An incoming call distribution group receives calls directed to the group. Each inco[...]

Manual Queue Redirection The longest waiting call in a queue can be redirected to the overflow destination by pressing the Hurry-up button. ICD Group 1 Floating extension no.: 601 Name: Sales Agents: 3 Logged-out Logged-in Extn. 101 Extn. 102 Extn. 103 Extn. 104 Extn. 105 Extn. 105 Calls arrive at ICD group 1. Queuing Feature Five calls are waiting[...]

A call is redirected to a preprogrammed destination when it cannot be answered or queued ( Intercept Routing—Overflow in an Incoming Call Distribution Group ). It is also possible to send a busy tone ( Busy on Busy ) or disconnect the line. 5. Incoming Call Distribution Group Controlling Feature Feature Description & Reference Log-in/Log-out [...]

The FWD feature can be assigned on an incoming call distribution group basis. • COS for Incoming Call Distribution Groups Each incoming call distribution group is assigned a COS number. Group FWD to an outside party can be enabled or disabled for each COS. The COS for incoming call distribution groups is also used for the Internal Call Block feat[...]

One of the three distribution methods below can be assigned to each incoming call distribution group. Distribution Method Description Uniform Call Distribution (UCD) Calls are distributed evenly to a different extension each time a call is received. Extensions are hunted in a circular way in the preprogrammed order for the group, starting at the ex[...]

[How the Group Call Waiting Feature Activates] Group Call Waiting Mode Distribution All Group Call Distribution Method UCD Priority Hunting Ring UCD/Priority Hunting/ Ring Programming Conditions Capable Telephone PT/PS with idle ICD Group button Any telephone Group Call Waiting Distribution Method UCD Priority Hunting Not available* Ring Result * I[...]

Conditions • Automatic Call Distribution (ACD) – When a KX-TDA6920, KX-TDA0920 or KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version is installed in the PBX, and the distribution type is set to Uniform Call Distribution, it is possible to select whether incoming calls are distributed to idle extensions evenly in order (UCD), or [...]

[Log-in/Log-out and Wrap-up Status Example] Logged-out Logged-in Ready Ready Ready Not Ready Extn. 101 Extn. 102 Extn. 102 Extn. 103 Extn. 104 Wrap-up Extn. 105 Extn. 106 Incoming call Incoming call Incoming call Ready Waiting for call Call completed Call arrives Answering a call Wrap-up Finishing paperwork Not Ready Finishing paperwork/ temporary [...]

A flexible button can be customized as the Wrap-up button. It shows the current status as follows: Light pattern Status Slow red flashing Wrap-up Red on Not Ready Off Ready (Wrap-up mode cancel) • When a PS in Wireless XDP Parallel Mode completes a call, neither the PS nor its wired telephone can have Wrap-up time. ( ® 20.1.4 Wireless XDP Parall[...]

Feature Manual References 6.1.3 Flexible Buttons Operating Manual References 1.3.38 ICD Group Features—Log-in/Log-out 9.1.4 ICD Group Features—Outside Destinations Description Up to 4 outside parties or destinations at another PBX can be assigned as members of an Incoming Call Distribution (ICD) Group, using the following method: A virtual PS i[...]

Conditions [General] • Hardware Requirement The KX-TDA6920, KX-TDA0920 or KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version • For this feature to be activated, the following conditions must be met: – A virtual PS is assigned as a member of the ICD Group. ( ® 19.1.2 Virtual PS) – The forwarding type of the virtual PS is set[...]

[621] Incoming Call Distribution Group Delayed Ringing [622] Incoming Call Distribution Group Floating Extension Number [624] Incoming Call Distribution Group Distribution Method [690] PS Registration Feature Manual References 13.1.16 Private Network Features—Network ICD Group 19.1.2 Virtual PS 9.1.5 ICD Group Features—Overflow Description When[...]

Destination Availability DISA ü Analog/ISDN Remote Maintenance ü Idle Line Access no. + Phone no. ü Trunk Group Access no. + Trunk Group no. + Phone no. ü Extension of Another PBX (via TIE Line, Access with PBX Code) ü Extension of Another PBX (via TIE Line, Access without PBX Code) ü 2. Busy on Busy The Busy on Busy feature works when the de[...]

[632] Maximum Number of Agents Feature Manual References 9.1.6 ICD Group Features—Queuing 9.1.6 ICD Group Features—Queuing Description When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue. The number of calls which can wait in the queue is programmable. While ca[...]

Queuing TimeTable No. Sequence *1 Sequence 01 Sequence 02 Sequence 03 Sequence 04 ... : : : : : : *1 5.14 [3-5-2] Incoming Call Distribution Group—Queuing Time Table—Queuing Time Table— Queuing Sequence—Sequence 01–16 [631] Sequences in Queuing Time Table *2 If a call has not reached a destination by the time the final sequence is complet[...]

5.12 [3-5-1] Incoming Call Distribution Group—Group Settings →Overflow Queuing Busy →Overflow No Answer →Queuing Time Table →Miscellaneous — Extension No Answer Redirection Time →Miscellaneous — Maximum No. of Busy Extension 5.14 [3-5-2] Incoming Call Distribution Group —Queuing Time Table 5.18 [3-7-1] VM(DPT) Group—System Setti[...]

Feature Description Log-in/Log-out Monitor and Remote Control Monitor: The supervisor extension can monitor the log-in/log-out status of the incoming call distribution group members through the corresponding DSS button light. Remote Control: The supervisor extension can change the status of the members by pressing the corresponding DSS button. [Exa[...]

• If a call to an incoming call distribution group is overflowed: If the display is in idle status, it will change to monitor mode for the corresponding incoming call distribution group automatically. If the display is monitoring another incoming call distribution group, it will not change. • Other Features while in Monitor Mode The supervisor [...]

[Example] In the call center, incoming call distribution groups 1 and 3 enable the VIP Call mode, while incoming call distribution groups 2 and 4 disable the VIP Call mode. Extn. 101 Extn. 102 Extn. 103 Calls have been distributed by DIL/DID/CLI distribution. (The circled numbers indicate the arrival order of the calls. Calls have been distributed [...]

Type Description Circular Hunting An idle extension is searched for in the order specified in the idle extension hunting group in a circular way. Extn. Incoming call Busy Extn. Extn. Extn. Assignment order Terminated Hunting An idle extension is searched for in the order specified in the idle extension hunting group until reaching the last assigned[...]

Destination Availability Extension of Another PBX (via TIE Line, Access without PBX Code) ü • FWD/DND Mode While searching for an idle extension within an idle extension hunting group, any extension that has set FWD—All Calls or DND feature will be skipped, and the call will go to the next extension in the group. PC Programming Manual Referenc[...]

T1 ELCOT / LCOT GCOT DID TIE (E&M) OPX (EXTN.) CO Extension QSIG-Master QSIG-Slave LCOT Default Available PRI IP-GW Port (Channel) Type Networking Type Private Public CO Line Card 2. Distribution Method Each public CO line port (channel) can use a different method of directing calls to their destinations as they are received. Distribution Metho[...]

3. Available Distribution Method for Public CO Lines T1 ELCOT / LCOT GCOT DID TIE (E&M) CO LCOT Default Available PRI Port (Channel) Type Distribution Method DID DIL CO Line Card 4. Available Destination The following destination types can be programmed as DIL, DID, or CLI destinations. Destination Type Availability Wired Extension (PT/SLT/T1-O[...]

Type Description Details in No Answer (IRNA) If a called party does not answer a call within a preprogrammed time period (Intercept time), the call is redirected to a preprogrammed destination. ® 9.1.11 Intercept Routing Busy If a called party is already handling another call, the new call is redirected to a preprogrammed destination. DND If a cal[...]

Type Description No Destination If a call has no destination (i.e., if a destination is not assigned), the call is redirected to an operator. ( ® 9.1.12 Intercept Routing—No Destination ) Intercept Routing redirects calls to destinations based on the original destination of the call, as shown in the table below. Different intercept destinations [...]

When the original destination is: The Available Intercept Destination is: • PS Ring Group *2 • External Pager (TAFAS) *2 • Analog/ISDN Remote Maintenance • Other PBX Extension (TIE with no PBX Code) Not assignable (Intercept Routing is not available.) *1 Intercept Routing for DISA will redirect a call only if all of the Direct Inward System[...]

Intercept Destination Availability Trunk Group Access no. + Trunk Group no. + Phone no. ü Extension of Another PBX (via TIE Line, Access with PBX Code) ü Extension of Another PBX (via TIE Line, Access without PBX Code) ü Conditions • If the intercept destination is busy or in DND mode and therefore cannot receive the call: a. When the call was[...]

PC Programming Manual References 4.4 [2-3] Timers & Counters →Dial / IRNA / Recall / Tone— Intercept Routing No Answer (IRNA)—Day, Lunch, Break, Night →DISA / Door / Reminder / U. Conf— DISA—Intercept Timer—Day, Lunch, Break, Night 5.12 [3-5-1] Incoming Call Distribution Group —Group Settings →Overflow No Answer — Time out &[...]

PC Programming Manual References 4.3 [2-2] Operator & BGM— PBX Operator—Day, Lunch, Break, Night 12.6 [10-4] Miscellaneous — Intercept—Routing to Operator - No Destination (Destination is not programmed.) PT Programming Manual References [006] Operator Assignment Feature Manual References 12.1.5 Operator Features 9.1.13 Intercom Call De[...]

Type Description DND Tone Indicates the called party has set DND. PC Programming Manual References 4.10 [2-6-3] Numbering Plan —B/NA DND Call Feature— Alternate Calling - Ring / Voice 6.1 [4-1-1] Wired Extension—Extension Settings →Main— Extension Number →Main— Extension Name →Option 4— Intercom Call by Voice 6.10 [4-2-1] Portable[...]

In this example: a. COS 1 can make calls to all extensions. b. COS 2 can make calls to COS 1 only. (COS 2 cannot make calls to COS 2.) c. COS 3 can make calls to COS 3 only. COS 1 Extn. 100 Extn. 101 COS 2 Extn. 102 Extn. 103 COS 3 Extn. 104 Extn. 105 Extn. 106 Conditions • Internal Call Block also prohibits certain features, such as Walking Exte[...]

9.1.15 IP-PT (IP Proprietary Telephone) Description This PBX supports the connection of IP proprietary telephones (IP-PTs), which function almost identically to normal PTs. However, they connect to the PBX over a Local Area Network (LAN), and send and receive calls using Internet Protocol (IP). IP-PTs have two Ethernet ports for connection, primary[...]

A KX-NT300 series IP-PT can automatically connect to a secondary PBX, when the primary PBX becomes disconnected. Installation Manual References KX-TDA50 2.4.8 IP-EXT4 Card (KX-TDA5470) KX-TDA100/KX-TDA200 2.5.8 IP-EXT16 Card (KX-TDA0470) KX-TDA600 2.7.8 IP-EXT16 Card (KX-TDA0470) PC Programming Manual References 3.22 [1-1] Slot—Card Property - IP[...]

Service Description Details in Calling Line Identification Presentation (CLIP) Sends the caller’s telephone number to the network when making a call. The called party can see the number on his or her telephone display before answering the call. ® 3.1.13 CLIP (Calling Line Identification Presentation) Connected Line Identification Presentation (C[...]

6.10 [4-2-1] Portable Station—Extension Settings—Option 6— ISDN Bearer PC Programming Manual References 3.13 [1-1] Slot—Card Property - PRI type (KX-TDA100/KX-TDA200/KX-TDA600 only) 3.14 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only) 3.15 [1-1] Slot— Port Property - PRI Port— Connection Command (KX-TDA100/KX-[...]

Section 10 Features and Configurations—L Document Version 2008-11 Feature Manual 175[...]

10.1 L 10.1.1 LED Indication Description The LED of the Message/Ringer Lamp and the following buttons (Line Status Buttons and Corresponding Extension Status Button) can indicate line status with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, ICD Group, PDN Corresponding Extension Status Button: DSS, SDN 1. Light Patt[...]

2. Light Pattern of the Line Status Buttons Incoming Call Distribution (ICD) Group Line Status Intercom Line Status CO Line Status Line Status Button: Red on Off Green on Light Pattern Slow green flashing Moderate green flashing Rapid green flashing Slow red flashing S-CO G-CO L-CO INTERCOM ICD Group Idle This extension is using the line. This exte[...]

4. Flashing Light Patterns Slow Flashing Moderate Flashing Rapid Flashing 1 s Conditions • The incoming CO line call shows on the buttons in the following priority: ICD Group ® S-CO ® G-CO ® L-CO ® PDN ® INTERCOM • The light pattern of a DSS button for incoming calls can be set to "Off" through system programming. In this case, t[...]

Type Description PDN (KX-TDA100/KX-TDA200/ KX-TDA600 only) Answers a call arriving at a Primary Directory Number (PDN) button simply by going off-hook. This works even when multiple calls are received simultaneously. ( ® 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension ) Prime Line Answers a call arriving at a CO bu[...]

Method Description Prime Line When an extension user goes off-hook, the preset line is selected automatically. A prime line can be selected from the Line Access buttons: S-CO, G-CO, L-CO, ICD Group. Conditions • Line Preference Override A user can override the preset Line Preference temporarily by pressing the desired Line Access button or a Memo[...]

[Error Example] ERR #100 (10000) (1) (2) [Explanation] Number in the Example Item Description (1) Error Code Shows three-digit error code. (2) Sub Code Shows five-digit sub code (XYYZZ). X: Shelf number (1–4) YY: Slot number (00–11) ZZ: Physical port number (01 –16) Conditions • System Alarm Button Any flexible button can be customized as t[...]

→SMDR— Print Information—Error Log →Maintenance — Local Alarm Display—Extension 1, Extension 2 →Maintenance — Daily Test Start Time—Set →Maintenance — Daily Test Start Time—Hour →Maintenance — Daily Test Start Time—Minute Feature Manual References 6.1.3 Flexible Buttons 16.1.1 SMDR (Station Message Detail Recording) 18[...]

Section 11 Features and Configurations—M Document Version 2008-11 Feature Manual 183[...]

11.1 M 11.1.1 Manager Features Description An extension assigned as a manager (manager extension) is allowed to use certain features which most extensions cannot. Class of Service (COS) programming determines which extensions are manager extensions and can therefore use the following features: Feature Description & Reference Manager Password De[...]

Conditions CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: a. Ke[...]

Feature Storing Method Details in Speed Dialing Personal • Personal Programming • Personal Operation with the Feature Number • System Programming (PC Programming only) ® 16.1.3 Speed Dialing, Personal System System Programming ® 16.1.4 Speed Dialing, System Quick Dialing System Programming (PC Programming only) ® 14.1.1 Quick Dialing Hot L[...]

[Secret Dialing Example] When storing the number "9-123-456-7890", to conceal the telephone number "123-456-7890", Enter . INTERCOM 9 1 2 3 4 5 6 7 8 9 0 INTERCOM Note • It is possible to store a Memory Dialing feature number at the beginning of Memory Dialing numbers. • It is possible to store several feature numbers in one[...]

If Distinctive Dial mode is enabled, dial tone 4 will be sent to an extension when a message has been left on the extension. ( ® 4.1.3 Dial Tone) • SLT with a Message Waiting Lamp ( KX-TDA100/KX-TDA200/KX-TDA600 only) The lamp activates in the same way as the MESSAGE button on a PT provided an EMSLC or MSLC card is connected to the PBX. The pref[...]

[SLT Message Waiting Lamp Light Patterns] Pattern 1 Pattern 2 Pattern 4 512 ms 256 ms 1.28 s 1.28 s 5.12 s 5.12 s 2.56 s 768 ms 5.12 s 1.28 s 10.24 s 768 ms Pattern 3 256 ms 1.28 s 5.12 s Pattern 5 Pattern 6 ON OFF ON OFF ON OFF ON OFF ON OFF Pattern 7 Pattern 8 ON OFF ON OFF Pattern 9 ON OFF Pattern 10 ON OFF ON OFF 2.56 s 512 ms 256 ms 256 ms 1.2[...]

Pattern 11 Pattern 12 ON OFF ON OFF t=1.28 s 10.24 s 10.24 s 20.48 s t t=1.28 s 10.24 s 10.24 s 20.48 s t • It is possible to leave a Message Waiting notification while hearing a ringback tone, busy tone, or DND tone. • Messages are always left on the original destination extension, regardless of that extension’s FWD settings. ( ® 6.1.6 FWD [...]

11.1.4 Music on Hold Description Music can be played to any party on hold. The following audio sources are available: a. Internal music source b. External music source c. Tone Music Source Assignment [KX-TDA100/KX-TDA200 /KX-TDA600] BGM1, BGM2, and tone can be selected as Music on Hold through system programming. External music port 1 is assigned t[...]

KX-TDA100/KX-TDA200 2.10.1 Connection of Peripherals KX-TDA600 2.13.1 Connection of Peripherals PC Programming Manual References 4.3 [2-2] Operator & BGM → BGM and Music on Hold—Music Source of BGM2 (KX-TDA100/KX-TDA200/KX-TDA600 only) → BGM and Music on Hold—Music Source of BGM (KX-TDA50 only) → BGM and Music on Hold—Music on Hold [...]

Section 12 Features and Configurations—O Document Version 2008-11 Feature Manual 193[...]

12.1 O 12.1.1 Off-hook Monitor Description A proprietary telephone (PT) user can let others listen to the user’s conversation through the built-in speaker, during a conversation using the handset. Conditions • Compatible Telephone – KX-DT300 series – KX-T7600 series – KX-T7400 series (display PT only) – KX-NT series To enable this featu[...]

KX-TDA100/KX-TDA200/KX-TDA600: An OPB card, and MSG4 card or ESVM4 card • Number of Messages A maximum of 64 messages can be recorded. • A floating extension number is assigned to each outgoing message (OGM) (default: 5 + two-digit OGM number). • One MSG4 or ESVM4 card allows four messages to play simultaneously, and one MSG2 or ESVM2 card al[...]

However, it is possible to record music when using an ESVM card in High Recording Quality mode. • After recording messages, a manager extension can also play them back for confirmation. • A progress tone is sent to a manager extension before recording messages for a preprogrammed time period, or while clearing a prerecorded message assigned to [...]

12.1.3 OHCA (Off-hook Call Announcement) Description An extension user can talk with a busy extension through the built-in speaker and microphone of the called party’s proprietary telephone (PT). If the existing call is using a handset, a second conversation is made using the speakerphone and microphone so that the called extension can talk to bo[...]

Conditions • One-touch Dialing Button Any flexible button can be customized as a One-touch Dialing button. • Full One-touch Dialing There is no need to go off-hook before pressing a One-touch Dialing button. PC Programming Manual References 6.1 [4-1-1] Wired Extension—Extension Settings —Option 6— Flexible Button Programming Mode 6.5 [4-1[...]

The call is directed to the extension’s tenant operator. If a tenant operator is not assigned, the call is directed to the PBX operator. In this case, the current time mode of the extension’s tenant is used to determine the PBX operator that the call is directed to. If neither a tenant operator nor a PBX operator is assigned, the caller will he[...]

200 Feature Manual Document Version 2008-11 12.1.5 Operator Features[...]

Section 13 Features and Configurations—P Document Version 2008-11 Feature Manual 201[...]

13.1 P 13.1.1 Paging Description An extension user can make a voice announcement to several people at once. The announcement is heard through the built-in speakers of proprietary telephones (PTs) and/or external pagers (loudspeakers) which belong to a paging group. (With the KX-TDA100/KX-TDA200/KX-TDA600, up to two external pagers can be connected;[...]

Conditions • Extensions which cannot be paged are: – Portable stations (PSs) – Single line telephones (SLTs) – Ringing or busy PTs – PTs in Paging Deny mode – PTs in Paging DND mode These extensions cannot be paged, but can answer a page. • External Pager Priority External pagers can be used with the following priorities: Trunk Answer[...]

13.1.2 Paralleled Telephone Description By connecting telephones in parallel, you can increase the number of telephones connected to the PBX without adding additional extension cards. Both wired and wireless telephones can be connected in parallel. Single line telephones (SLTs), analog proprietary telephones (APTs), and digital proprietary telephon[...]

Features Descriptions Connections Wireless XDP Parallel Mode For information on this type of parallel connection, refer to the Wireless XDP Parallel mode feature. ( ® 20.1.4 Wireless XDP Parallel Mode ) PBX PS PT APT/DPT/SL T + PS PS SLT Extn. 101 Extn. 101 Extn. 102 Extn. 102 Conditions [APT + SLT] • If one telephone goes off-hook while the oth[...]

• When Digital XDP connection enables the number of DPTs to exceed the maximum capacity that the PBX supports, the following conditions must be met: – KX-TDA50: An MEC card is installed and an additional AC adaptor is connected. – KX-TDA100/KX-TDA200: An MEC card and the PSU-M or PSU-L is installed. – KX-TDA600: The PSU-L is installed. • [...]

13.1.3 Password Security Description To maintain system security, system passwords are required to access certain programming functions of the PBX. By giving different users access to different passwords, it is possible to control the amount of programming that each user is able to perform. The following types of system passwords are available: Pas[...]

recommend maintaining a backup of the system data. For more information on how to back up the system data, refer to the PC Programming Manual. However, as system passwords can be extracted from backup copies of the system data file, do not allow unauthorized access to these files. PC Programming Manual References 1.1.2 Entering Characters 2.1.2 Acc[...]

13.1.5 PC Console/PC Phone Description CTI First Party Call Control can be conducted by connecting a PC with a KX-DT343/KX-DT346 or KX-T7633/ KX-T7636 DPT (equipped with USB module) through USB ports. By using the KX-TDA0350 PC Phone or KX-TDA0300 PC Console CTI application, users can enjoy many of the KX-TDA series PBX features while utilizing the[...]

PC Programming Manual References 3.5 [1-1] Slot—Port Property - Extension Port → DPT Type—Type → DPT Type—Location No. PT Programming Manual References [601] Terminal Device Assignment Feature Manual References 21.1 Capacity of System Resources 13.1.6 PC Programming Description Although many PBX features can be programmed using a propriet[...]

2. Connection Methods for Remote Programming Method Description Required Hardware Off-site modem Call the PBX and have the call directed to the floating extension number (default: 599) assigned to the analog remote maintenance feature using one of the following methods: Direct Access: Using the off-site modem, dial a telephone number with the modem[...]

Installation Manual References KX-TDA50 2.5.8 RMT Card (KX-TDA5196) 3.1 Overview 3.2 PC Connection 3.3 Installation of the PBX PC Programming Software KX-TDA100/KX-TDA200 2.3.1 MPR Card 2.3.3 RMT Card (KX-TDA0196) 2.6.6 CTI-LINK Card (KX-TDA0410) 3.1 Overview 3.2 Connection 3.3 Installation of the KX-TDA Maintenance Console KX-TDA600 2.3.1 EMPR Car[...]

13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Description Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN) buttons are ideal for use between bosses and secretaries. When a call (intercom or CO) arrives at a PDN button on the boss’s extension, the call will ring and the LED of the SDN b[...]

Light Pattern PDN Button Status SDN Button Status Moderate green flashing • A call on a PDN button is on Exclusive Call Hold or consultation hold. • The PDN extension is adding a member to a conference or using the line for an Unattended Conference, on a PDN button. • A call answered using the SDN button is on Exclusive Call Hold or consultat[...]

2. The Call From 111-1111 is Answered by Ext. 103 PDN buttons (Off) (Off) (Red On) SDN buttons (Off) (Ext. 103) (Off) (Ext. 102) Ext. 101 (Boss) PDN buttons (Off) (Off) (Off) Ext. 102 (Boss) PDN buttons (Off) (Off) (Off) Ext. 103 (Secretary) (Red On) SDN buttons (Off) (Ext. 103) (Ext. 101) SDN buttons (Off) (Ext. 102) (Green On) (Ext. 101) 3. The C[...]

7. The Call From 333-3333 is Answered by Ext. 103 (Rapid Red Flashing) SDN buttons (Off) (Ext. 103) (Red On) (Ext. 102) Ext. 101 (Boss) SDN buttons (Off) (Ext. 103) (Ext. 101) Ext. 102 (Boss) PDN buttons (Off) (Off) (Red On) Ext. 103 (Secretary) PDN buttons (Off) (Off) (Off) PDN buttons (Off) (Green On) (Rapid Green Flashing) SDN buttons (Green On)[...]

Through system programming, it is possible for only incoming calls arriving at PDN buttons to be answered simply by going off-hook, by selecting "PDN" as the incoming line preference ( ® 10.1.2 Line Preference —Incoming). This prohibits calls that arrive on non-PDN buttons (e.g., an SDN button) to be answered when going off-hook. • W[...]

→ Ext. No. / Floating Ext. No. (for SDN) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Optional Parameter (Ringing Tone Type Number) (for Loop CO, Single CO, Group CO, ICD Group, SDN) Feature Manual References 3.1.19 COS (Class of Service) 9.1.2 ICD Group Features—Group Call Distribution 10.1.1 LED Indication 21.1 Capacity of System Resources Operat[...]

Extension Cards: ECSLC24 (4 PFT ports), EMSLC16 (4 PFT ports), CSLC16 (4 PFT ports), ESLC16 (4 PFT ports), DHLC8 (2 PFT ports), SLC8 (2 PFT ports) Only connect one extension card to each CO line card. Note Power Failure Connections must be made within the same shelf. An extension card cannot have a Power Failure Connection with a CO line card of an[...]

13.1.10 Predialing Description A display proprietary telephone (PT) user can check and correct the number to be dialed on-hook. The call will be initiated after going off-hook. Conditions • Storing the Predialed Number in Personal Speed Dialing The predialed number can be stored in Personal Speed Dialing by pressing the AUTO DIAL/STORE button ( ?[...]

13.1.12 Privacy Release Description By default, all conversations which take place on CO lines, extension lines and doorphone lines are protected from others interrupting the conversation ( Automatic Privacy ). Privacy Release allows a proprietary telephone (PT) or portable station (PS) user to suspend Automatic Privacy for an existing CO line call[...]

Interface Network Type VoIP Internet Protocol (IP) The available interfaces depend on the cards installed in the PBX. 222 Feature Manual Document Version 2008-11 13.1.13 PRIVATE NETWORK FEATURES[...]

Explanation 1. TIE Line Routing Flowchart [Making a TIE Line Call from an Extension] Yes Does the dialed number begin with a leading number (PBX code or first few digits of an extension number) stored in the TIE Line Routing and Modification Table? Yes Yes Yes A Routes to other PBX or CO line. Is there an idle CO line in the trunk group? No Busy to[...]

[Receiving a Call through a TIE Line] Extension Number Method (Access without PBX Code) No No Yes Yes To PBX Code Method (Access with PBX Code) Modifies the number by removing the PBX code. The PBX checks the modified number to determine what kind of number it is. A Extension No. of Another PBX To A Reorder tone. Other Reorder tone. Reorder tone. S[...]

a. Extension Number Method (Access without PBX Code) Dial the [Extension Number] only. [Example] PBX-1 TIE Line PBX-2 Interface Interface Interface Extn. 2011 PBX-3 Extn. 3011 Extn.1011 Extn.1012 Dials "3011". Dials "2011". TIE Line Interface Explanation: To use this method, it is necessary to change the first one or two digits [...]

[Example] PBX-1 PBX Code 951 PBX-2 PBX Code 952 PBX-3 PBX Code 953 TIE Line Interface Interface Interface Extn. 1011 TIE Line Extn. 1011 Extn.1011 Extn.1012 Dials "7-953-1011". Dials "7-952-1011". [TIE line access no.] [Extn. no.] [PBX code] Interface Explanation: To use this method, it is necessary to know each PBX code in orde[...]

[Example] PBX-1 TIE Line Network TIE Line PBX-2 Extn. 2011 Outside Caller CO Line CO Line Interface Dials "123-4567". Telephone Company Destination: 2011 DID No: 4567 Interface Extn. 1011 Explanation: An outside caller dials "123-4567". The call is sent to extension "2011" of PBX-2 through the TIE line according to the[...]

Explanation: An outside caller dials "123-4567". The call reaches the destination (extension 1011 of PBX-1), and the call is forwarded, transferred, or intercepted to extension "2011" of PBX-2 through the TIE line. TIE-to-CO Line Access The PBX sends TIE line calls to the CO lines of another PBX through the TIE lines. a. CO Line[...]

<PBX Code Method (Access with PBX Code)> TIE Line Network TIE Line 952-9-211-4567 211-4567 Outside Party Interface Extn. 1011 CO Line CO Line Dials "7-952-9-211-4567" or "802-952-9-211-4567". (211-4567) Telephone Company PBX-1 PBX Code 951 PBX-2 PBX Code 952 Interface TRG 2 Extn. 1011 Explanation: 1. Extension 1011 of PBX-[...]

<Extension Number Method (Access without PBX Code)> TIE Line Network TIE Line 9-211-4567 211-4567 Outside Party Interface Extn. 1011 CO Line CO Line Dials "9-211-4567". (211-4567) Telephone Company PBX-1 PBX-2 Interface TRG 2 Extn. 2011 Explanation: 1. Extension 1011 of PBX-1 dials the Idle Line Access number of PBX-1 "9" [...]

<PBX Code Method (Access with PBX Code)> TIE Line Network TIE Line 952-9-211-4567 211-4567 Outside Party Interface Extn. 1011 CO Line CO Line Dials "9-211-4567". (211-4567) Telephone Company PBX-1 PBX Code 951 PBX-2 PBX Code 952 Interface TRG 2 Extn. 1011 Explanation: 1. Extension 1011 of PBX-1 dials the Idle Line Access number of P[...]

[Programming Example of PBX-2] Trunk Group No. 1 2 3 : COS No. 3 2 2 : : COS 1 COS 2 COS 3 Outgoing Call TRG 2 TRG 3 … TRG of Incoming Call TRG 1 :: : : : Block [Example] <Extension Number Method (Access Without PBX Code)> TIE Line Network TIE Line 9-211-4567 Outside Party Interface Extn. 1011 PBX-1 CO Line CO Line Dials "8-02-9-211-45[...]

Explanation: Case 1: 1. Extension 1011 of PBX-1 dials the Trunk Group Access number of PBX-1 "8", TIE line trunk group number (TRG 2), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". 2. The call is not connected to the outside party through PBX-2 because the COS of TRG 1 (COS 3) is blocked fr[...]

1. Extension 1012 of PBX-1 dials the TIE line access number "7", PBX code "952", verification code entry feature number, , verification code, verification code personal identification number (PIN), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". 2. If the specified verification code[...]

[Example] Telephone Company (area code: 333) Telephone Company (area code: 222) TIE Line Network TIE Line 952-9-1-333-123-4567 Outside Party Interface Interface Extn. 1011 Extn. 1011 CO Line CO Line CO Line CO Line Dials "(DISA phone number)-9-1-333- 123-4567". (333-123-4567) 123-4567 Outside Caller TRG 2 DISA PBX-1 PBX Code 951 PBX-2 PBX[...]

a. Extension Number Method (Access without PBX Code) 4.8 [2-6-1] Numbering Plan—Main—Other PBX Extension— Dial PBX-1 TRG 1 a) 2xxx PBX-2 PBX-4 TIE Line Network Extn. 4xxx Extn. 1xxx Extn. 2xxx PBX-3 Extn. 3xxx c) 4xxx TRG 2 If you dial: a) 2xxx b) 3xxx c) 4xxx b-2nd) 3xxx b-1st) 3xxx (2, 3, 4: Other PBX Extension Number [TIE] in the Flexible [...]

11.1 [9-1] TIE Table— Own PBX Code TRG 1 TIE Line Network Extn. xxxx Extn. 1xxx Extn. xxxx Extn. xxxx TRG 2 PBX-1 a) 952-xxxx PBX-2 PBX-4 PBX-3 PBX Code 952 PBX Code 951 PBX Code 953 b-1st) 953-xxxx c) 954#-xxxx If you dial: a) 7-952-xxxx b) 7-953-xxxx c) 7-954-xxxx (7: TIE Line Access Number in the Flexible Numbering Plan) PBX Code 954 b-2nd) 95[...]

To Receive a TIE Line Call a. Extension Number Method (Access without PBX Code) [Example] PBX-1 PBX-2 Extn. 1011 1 3011 2 3011 PBX-4 Extn. 2011 PBX-3 Extn. 3011 Dials "3011". 3 TIE Line Network 1 A TIE line call is sent to PBX-2 from PBX-1. If the number sent from PBX-1 is an extension number of PBX-2 (e.g., 2011), the call will be receiv[...]

[Example] Extn. 1011 1 953-1011 953-1011 2 3 Extn. 1011 Extn. 1011 Dials "7-953-1011". PBX-1 PBX-2 PBX-4 PBX-3 PBX Code 952 PBX Code 951 PBX Code 953 PBX Code 954 TIE Line Network 1 A TIE line call is sent to PBX-2 from PBX-1. If the number sent from PBX-1 has the PBX code of PBX-2 "952", the call will be received at the corresp[...]

[TIE Line Network Connection Example] PBX-1 PBX-3 PBX-2 Extn.1000 : Extn.1999 Extn. 2000 : Extn. 2999 (A) Master (B) Master (C) Master QSIG Network (A) Slave (C) Slave (B) Slave Extn. 3000 : Extn. 3999 • TIE Line Call by Own PBX Extension Number TIE line calls can be made using your own PBX extension numbering scheme (1 –64). PBX-1 TIE Line PBX[...]

Case 3: A public CO line call directed to extension 1033 arrives at PBX-1. ® The target extension number is not found at the local PBX, so the call is redirected to the specified TIE Line, and the call is connected to extension 1033 of PBX-2. – Hardware Requirement The KX-TDA6920, KX-TDA0920 or KX-TDA5920 SD Memory Card for Software Upgrade to E[...]

21.1 Capacity of System Resources Operating Manual References 1.2.1 Making Calls 13.1.14 Private Network Features—Centralized Voice Mail Description Up to 8 PBXs connected in a VoIP or ISDN private network can share the services of a VPS connected to another PBX in DPT integration. This VPS can provide voice mail for extensions attached to any of[...]

[CO Line Call Answered by the VPS, Transferred to Extension at Other PBX (Extension Number Method)] PBX-1 TIE Line Network Private network PBX-2 Outside Caller PBX-3 PBX-4 PBX-5 PBX-6 PBX-7 Telephone Company Hello. Please enter extension number. VPS PBX-8 Extn. 201 Extn. 202 Extn. 101 Mailbox 101 Mailbox 201 Mailbox 202 [Explanation] A CO line call[...]

[Explanation] Extension 201 does not answer the CO line call, so the call is forwarded to the VPS, and answered by mailbox 201. If the outside caller leaves a message, the VPS sends a Message Waiting notification to the extension using Enhanced QSIG information over the private network. When forwarding the call, PBX-2 sends any received call inform[...]

• All PBXs in the network must be KX-TDA series, KX-TDE series, or KX-NCP series PBXs. For information on the hardware requirements for KX-TDE/KX-NCP series PBXs that share the same VPS, refer to the corresponding Feature Manual. • Only KX-TVA series VPSs connected using DPT integration support this feature. • Mailboxes for extensions connect[...]

13.1.15 Private Network Features—NDSS (Network Direct Station Selection) Description When PBXs are networked using ISDN or IP-GW cards, it is possible to assign flexible buttons as Network Direct Station Selection (NDSS) buttons. These buttons are used to monitor the status of extensions connected to up to seven other PBXs in the network, and to [...]

ISDN-QSIG (PBX Direct Connection) Each QSIG port of a PRI card that will be used to transmit extension status information must be set to do so through system programming. Even if a port is set to not transmit information, it will still receive information from other PBXs. 3.14 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 onl[...]

[Example VoIP Network] PBX-1 Network ID 1 PBX-3 PBX-2 PBX-4 IP-GW IP Network Idle 4001 NDSS Busy 4001 Idle Busy Network ID 2 Idle 4001 NDSS Busy Mixed Network When using the NDSS feature over a mixed network containing both VoIP portions and ISDN line portions, it is possible to set whether status information will be transferred between VoIP and IS[...]

• If no other PBXs are monitoring the selected extension, the monitored PBX stops transmitting status information for that extension. • The monitor PBX stops receiving status information for the selected extension. All NDSS buttons for that extension stop displaying status information. However, the related information is not deleted from the Ne[...]

maximum, the data is discarded. This is used to prevent data from circling unnecessarily around the network. 11.2 [9-2] Network Data Transmission— Network Data Transmission for Centralized Operator Feature —Data Transmission Counter • If it is not possible to remotely turn off transmission of extension status information using the NDSS Monito[...]

13.1.16 Private Network Features—Network ICD Group Description An Incoming Call Distribution (ICD) Group can include up to 4 destinations at other PBXs in a private network, including the floating extension number of another ICD Group. This is done by assigning a virtual PS as a member of the ICD Group, and then setting the number of a destinatio[...]

Feature Manual References 9.1.4 ICD Group Features—Outside Destinations 19.1.2 Virtual PS 13.1.17 Private Network Features—PS Roaming by Network ICD Group Description One PS can be registered to up to 4 PBXs in a private network, and a Network ICD group created for the PS at each PBX, with virtual PSs set to forward to the other PBXs in the net[...]

The KX-TDA6920, KX-TDA0920, or KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version • If no signal is received from a PS for the preprogrammed length of time when an incoming call is received, the communication status of the PS is set to Out of Range, if enabled through system programming. • When a PS comes within range of a certa[...]

Service Description & Reference Connected Line Identification Presentation (COLP) Sends the number of the answered party to the QSIG network when answering a call. ® 13.1.21 Private Network Features—QSIG—CLIP/COLP (Calling/ Connected Line Identification Presentation) and CNIP/CONP (Calling/Connected Name Identification Presentation) Callin[...]

Service Description & Reference Completion of Calls to Busy Subscriber (CCBS) —by QSIG Receives callback ringing when a busy called party on the QSIG network becomes free. ® 13.1.19 Private Network Features—QSIG—CCBS (Completion of Calls to Busy Subscriber) [Enhanced Service Table] Service Description & Reference Network Direct Stati[...]

PC Programming Manual References 3.14 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, E911 3.35 [1-3] Option— New Card Installation—ISDN Standard Mode for PRI23 Card (KX-TDA100/ KX-TDA200/KX-TDA600 only) 13.1.20 Private Netw[...]

PC Programming Manual References 3.14 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, E911 3.35 [1-3] Option— New Card Installation—ISDN Standard Mode for PRI23 Card (KX-TDA100/ KX-TDA200/KX-TDA600 only) Operating Manual Ref[...]

[COLP/CONP Example] PBX-2 PBX-1 FWD, IRNA, etc. 1) Dials " 203 ". 2) Answers the call. Caller Answering party (Extn. No.: 204 Extn. Name: Paul ) COLP: 204 CONP: Paul 3) " Paul 204 " is displayed. Called party (Extn. No.: 203 Extn. Name: Tom ) CLIP/COLP Number: The extension number sent to the QSIG network for CLIP/COLP can be as[...]

PT Programming Manual References [003] Extension Number [004] Extension Name Feature Manual References 6.1.3 Flexible Buttons Operating Manual References 1.3.52 Private Network Features—CLIP (Calling Line Identification Presentation) 1.3.53 Private Network Features—CLIR (Calling Line Identification Restriction) 1.3.55 Private Network Features?[...]

[Example] PBX-1 QSIG PBX-2 Dials "2000". PBX-1 QSIG PBX-2 Extn. 1000 Extn. 1001 Extn. 2000 Extn. 1000 Extn. 1001 Extn. 2000 Call to 2000 1 Transferred to 1001 2 3 1 Extension 1000 of PBX-1 dials extension number "2000", and the call is sent to extension "2000" of PBX-2 through QSIG network. 2 The call is transferred fr[...]

13.1.23 Private Network Features—VoIP (Voice over Internet Protocol) Description The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted into IP packets (VoIP) and sent through this network. VoIP networks support private network communications using TIE line service. [Example] PBX-1 PBX-2 Extn .1000 [...]

Location No. Leading No. Priority 1 Priority 2 . . TRG Dial Modification TRG Dial Modification . . Removed No. of Digits Added No. Removed No. of Digits Added No. . . : : : : : : : : : [Explanation] Calls to destinations with leading number "2" or "3" are automatically routed through the VoIP ports, designated as trunk group 2. [...]

9 (CO line access number) + 1-333-123-1011 [Quick Dialing Table] Quick Dialing No. Destination No. 720 91333123 If the call cannot be completed using the VoIP network, and the dialed leading number is found in the Quick Dialing Table, the call will be automatically rerouted to a CO line and as specified by the corresponding destination number. When[...]

2. Connection There are two ways a PS can be used. – As an Extension A PS is assigned its own extension number when it is registered to a PBX. The PS can use this extension number to make and receive calls, just as a wired telephone can. A PS can be a member of an incoming call distribution (ICD) group, can be assigned as the destination for redi[...]

f. Dialing digits to make a CO line call. g. On a call with an extension which is recording the conversation via PC Console or PC Phone. Conditions [General] • If every CS that a PS is in range of is busy when that PS is called, the call will not be connected and the caller will hear a busy tone. • A PS can only be assigned an extension number [...]

Directory Type Description Programming PS Dialing Directory A list of names and telephone numbers. Used to make a call to one of the stored parties. Stored in the PS by the PS user. Quick Dialing A list of frequently dialed feature numbers as well as names and telephone numbers. Used to quickly access one of the stored features, or quickly make a c[...]

b. Group Name: Can be displayed on a ringing PS to indicate that the incoming CO line call is a group call, and not a call directed to the PS’s extension number. This is only available when Incoming CO Line Call Information Display is set to " Called Number ". c. Incoming CO Line Call Information Display: Determines which information is[...]

ICD Groups vs. PS Ring Groups Assigning PSs to either an ICD group or a PS ring group will allow multiple PSs to receive group calls simultaneously. The differences between the two are highlighted below: Features PS Ring Group ICD Group Members can ring simultaneously when a call is received Calls can be distributed to member extensions using diffe[...]

Conditions • A maximum of 32 PS ring groups can be programmed. • Each member of a PS ring group must be a PS, but each member does not need to be in range of the same CS. When a call is directed to a PS ring group, all CSs connected to the PBX will try to ring members of the group. • PS ring groups do not have Log-in or Log-out features. Ther[...]

9.1.1 ICD GROUP FEATURES 21.1 Capacity of System Resources 13.1.28 PT Programming Description A proprietary telephone (PT) can be used to customize the settings of the PBX or of an extension, using the following programming features: Programming Type Description Example Authorized Programmer Personal Programming Used by an extension user to customi[...]

13.1 [11-1] Main—Password → System Password - PT Programming—Prog ** : User Level → System Password - PT Programming—Prog *# : Administrator Level → Manager Password - PT Programming—Prog *1 PT Programming Manual References 2.1 PT Programming [516] Programming Mode Limitation Feature Manual References 3.1.19 COS (Class of Service) 11.[...]

272 Feature Manual Document Version 2008-11 13.1.28 PT Programming[...]

Section 14 Features and Configurations—Q Document Version 2008-11 Feature Manual 273[...]

14.1 Q 14.1.1 Quick Dialing Description An extension user can make a call or access a feature easily. This is enabled by storing the number (extension number, telephone number, or feature number etc.) for Quick Dialing. Quick Dialing is convenient in situations such as the following: – Room service calls in a hotel – Calling your company’s he[...]

Operating Manual References 1.3.57 Quick Dialing 14.1.2 Quick Setup Description Basic PBX parameters can be programmed the first time the PBX is accessed with a PC using the Maintenance Console software. When the PBX is accessed with the Installer Level Programmer Code and default password ( ® 13.1.3 Password Security), for the first time (i.e., a[...]

276 Feature Manual Document Version 2008-11 14.1.2 Quick Setup[...]

Section 15 Features and Configurations—R Document Version 2008-11 Feature Manual 277[...]

15.1 R 15.1.1 Redial, Last Number Description [General] Every extension automatically saves the last external telephone number dialed, allowing the same number to be dialed again. Outgoing Call Log Information on outgoing CO line calls is automatically logged at each extension. Users of display PTs can view details of a preset number of recently di[...]

→ Redial—Save Dial After Connection to Redial Memory → Redial—Call Log by Redial key 6.1 [4-1-1] Wired Extension—Extension Settings —Option 7— Outgoing Call Log Memory 6.10 [4-2-1] Portable Station—Extension Settings —Option 7— Outgoing Call Log Memory PT Programming Manual References [205] Automatic Redial Repeat Times ( KX-TDA[...]

The ring tone patterns that arrive at an extension are determined by the pattern plan that is assigned to that extension through system programming. [Programming Example of Ring Tone Pattern Table] Table No. Intercom Call/Hold Recall CO Line Call/Hold Recall Doorphone Call Timed Reminder Call Back LCS External Sensor TRG1 TRG2 ... Port 1 Port 2 ...[...]

15.1.3 Room Status Control Description A proprietary telephone (PT) with a 6-line display designated as the hotel operator extension can be used to view and change the Check-in/Check-out/Cleaned-up (Ready or Not Ready) status of guest rooms associated with extensions. Any wired extension can be used as a room extension without special programming. [...]

[Example Use: Checked-in Mode] Room101 DSS button Room102 Room103 Room104 Room105 Check-in button Check-out button Rooms 101 and 103 are currently in checked-in status. Cleaned-up button When in Room Status Control mode, the hotel operator’s extension is treated as a busy extension, similar to when performing PT programming. Callers to that exten[...]

Section 16 Features and Configurations—S Document Version 2008-11 Feature Manual 283[...]

16.1 S 16.1.1 SMDR (Station Message Detail Recording) Description Automatically logs detailed information for each extension. 1. SMDR Output Port The Serial Interface (RS-232C) port can be used to output Station Message Detail Recording (SMDR) data to a PC, printer, etc. 2. SMDR Output Data The following data can be recorded and sent to the SMDR ou[...]

Pattern B: 80-column text with call charge information (1) (2) (3) (4) (5) (7) (8) (9) (10) Cost (8+2) 00560.00EU Duration (8) 00:00'05 Time (7) 10:03AM 10:07AM Date (8 digits) 01/02/02 01/02/02 Dial Number (20) <I> 1234567890123456789 ACC Code (10) 9876543210 CD (3) NA CO (2) 01 01 Ext (5) 1210 2005 120-column text (1) (2) (3) (4) (5) ([...]

Number in the Pattern Data Description (5) Dial Number [CO Line Call] Outgoing CO Line Call Shows the dialed telephone number. Digits shown are as follows: 0 through 9, , # P: Pause F: External Feature Access (EFA) signal =: Host PBX Access code ( ® 8.1.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)) . (dot): Secret [...]

Number in the Pattern Data Description (9) CD (Condition Code) Shows other call information using the following codes: TR: Transfer FW: Call Forwarding (FWD) to CO line D0: Call using Direct Inward System Access (DISA) or TIE line service RM: Remote maintenance (modem) ( ® 13.1.6 PC Programming) NA: Not answered call RC: Received call AN: Answered[...]

Item Description DID number Controls whether the DID numbers, names, numbers and names, or nothing is shown. If " none " is selected, <D> will not be shown. 13.1 [11-1] Main—SMDR Options— SMDR Options—DID Number & Name Secret dialing Controls the display of secret dialing, when ARS dial above, is set to show ARS-modified n[...]

b. Skip Perforation: determines the number of lines to be skipped at the end of every page. 13.1 [11-1] Main—SMDR— SMDR Format—Blank Footer Length (Number of Lines) [803] SMDR Skip Perforation The page length should be at least four lines longer than the skip perforation length. Explanation: Skip Perforation Page Length Machine Perforation ?[...]

The dialed number including the Host PBX Access code will be recorded on SMDR only if the modified number setting is selected in the ARS setting for SMDR. • When a Host PBX Access code is assigned to a trunk group, calls to extensions of the host PBX are not recorded on SMDR. • A Host PBX Access Code can be used to record only long distance cal[...]

4.1.5 DID (Direct Inward Dialing) 4.1.7 DISA (Direct Inward System Access) 8.1.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) 9.1.3 ICD Group Features—Log-in/Log-out 13.1.13 PRIVATE NETWORK FEATURES 21.1 Capacity of System Resources 16.1.2 Special Carrier Access Code Description If the PBX has access to multiple tel[...]

Conditions • Any number, such as a telephone number or feature number, can be stored in Speed Dialing. A name can be assigned to each Personal Speed Dialing number through personal programming, and also to each System Speed Dialing number. • Call Directory—Speed Dialing Display proprietary telephone (PT) users can make a call by selecting a s[...]

Conditions • Any number, such as a telephone number or feature number, can be stored in Speed Dialing. A name can be assigned to each Personal Speed Dialing number through personal programming, and also to each System Speed Dialing number. • Call Directory—Speed Dialing Display proprietary telephone (PT) users can make a call by selecting a s[...]

1.4.1 Call Log, Incoming 1.4.3 Directories 3.1.2 Personal Programming 3.3 System Programming 16.1.5 SVM (Simplified Voice Message) Description Installing an optional Simplified Voice Message ( SVM/ESVM) card in the PBX allows the PBX to provide answering machine features. Features for an extension user with a message box: An extension user can reco[...]

When using an ESVM card for the SVM feature, it must be mounted on sub-slot 3 (highest slot) of the OPB3 card. [Example] Message Box for Extn. 101 Message Box for Extn. 102 Message Box for Extn. 301 Message Box for Extn. 105 Message Box for Extn. 104 Message Box for Extn. 210 Message Box for Extn. 103 SVM Card 1 (ESVM4): Floating Extension No. 591 [...]

When using an ESVM card for both the SVM feature and OGM feature, the first 64 messages in the card are saved for OGM use and the remaining 186 messages will be for SVM use, as shown below: ESVM4 Card Block A OGM Use: 64 Messages Block B OGM Use: 64 Messages 2 CH 2 CH SVM Use: Disabled OGM Use: Enabled ESVM4 Card Block A OGM Use: SVM Use: 64 Messag[...]

Greeting Message for Each Time Mode When a call is redirected to the SVM/ESVM card, the caller hears the designated greeting message. In addition to the normal greeting message, an extension user can record a different greeting message for each time mode (day/lunch/break/night) ( ® 17.1.5 Time Service). [Recording Example] • Normal Greeting Mess[...]

Accessing the Message Box of Another Extension An extension user can access the message box of another extension by using the Walking COS feature to, for example, record a greeting message in a message box for an Incoming Call Distribution (ICD) Group as described below. In addition, if the user’s telephone has a Message button for another extens[...]

A display PT user can lock the SVM Log display to prevent the user’s information from being viewed and voice messages from being played back at any extension through personal programming (Display Lock). In this case, the Incoming/Outgoing Call Log displays and the Personal Speed Dialing number display are also locked. An extension personal identi[...]

3.33 [1-1] Slot—Card Property - ESVM Type (KX-TDA50 only)— SVM Feature 4.4 [2-3] Timers & Counters—Miscellaneous → SVM—Recording Time → SVM—Dial Tone Continuous Time 4.8 [2-6-1] Numbering Plan —Main—Features— Simplified Voice Message Access 5.1 [3-1-1] Trunk Group—TRG Settings—Tone Detection → Simplified Voice Message [...]

Section 17 Features and Configurations—T Document Version 2008-11 Feature Manual 301[...]

17.1 T 17.1.1 T1 Line Service Description A T1 line carries twenty-four 64 kbps-voice channels at 1.5 Mbps, and can be used as a public or private line. Voice is digitized by Pulse Code Modulation (PCM). This feature is only available for the KX-TDA100, KX-TDA200, and KX-TDA600. 1. Channel Type [LCOT/GCOT/DID/TIE/OPX] The T1 card supports five diff[...]

Feature Description (4) OPX Off Premise Extension (OPX) A single line telephone (SLT) which is installed off site can perform as if it were installed locally. The SLT makes and receives calls through the PBX. An extension number can be given to the OPX, and extension data such as Class of Service (COS) is also applied. [Example] Dials "103&quo[...]

• Pager Volume It is possible to change the volume level of an external pager through system programming. Installation Manual References KX-TDA50 2.10.1 Connection of Peripherals KX-TDA100/KX-TDA200 2.10.1 Connection of Peripherals KX-TDA600 2.13.1 Connection of Peripherals PC Programming Manual References 4.8 [2-6-1] Numbering Plan —Main—Fea[...]

[Example of Tenant Configuration] Tenant 1 Uses Time Table 1 Extn. User Group 1 Extn. User Group 2 Extn. User Group 3 Extn. User Group 4 Tenant 2 Uses Time Table 2 Extn. User Group 5 Extn. User Group 6 2. System Management Each of the following system management items can be assigned to each tenant. a. Tenant Operator: Determines the destination fo[...]

[Programming Example: Internal Call Block] Caller COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 Called Party Block Block Block Block Block Block Block Block Block Block Block Block In this example: Internal Call Block is employed to block calls between certain tenants. Each extension in a tenant is assigned a COS that is n[...]

accessing certain trunk groups, each tenant can be given its own trunk groups which no other tenant can access. [Programming Example: External Call Block] COS Trunk Group 1 Trunk Group 2 Trunk Group 3 Trunk Group 4 Trunk Group 5 Trunk Group 6 COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 Block Block Block Block Block Block Block Block Block Block Block Block[...]

PC Programming Manual References 4.3 [2-2] Operator & BGM → PBX Operator—Day, Lunch, Break, Night → BGM and Music on Hold—Music on Hold 4.5 [2-4] Week Table 4.7 [2-5] Holiday Table 4.12 [2-7-2] Class of Service—External Call Block 4.13 [2-7-3] Class of Service—Internal Call Block 5.6 [3-2] Extension Group 5.12 [3-5-1] Incoming Call [...]

The Alarm Ringing time, the number of alarm repeat times, and Interval time are programmable through system programming. • To use the voice message feature: An extension assigned as a manager can record messages ( ® 12.1.2 OGM (Outgoing Message)). A different message can be assigned for each time mode ( ® 17.1.5 Time Service). PC Programming Ma[...]

Time Mode Switching Description Condition Automatic The current time mode will switch automatically to another time mode at the time programmed in the tenant’s Time Table, and can be switched manually by pressing the Time Service button or by dialing the Time Service Switch feature number. The current time mode (day/lunch/ break/night) and the sw[...]

[Visualization of Time Schedule for Other Tenants] Time Table No. 2 Time Table No. 3 Time Table No. 4 09:00 06:00 12:00 15:00 18:00 21:00 00:00 00:00 Monday 03:00 Night Day Break Lunch Tuesday Note that time modes can be arranged as they are needed (for example, night mode can occur in the morning and afternoon, if necessary) and not all time modes[...]

[Programming Example: DIL Table] The DIL Table can be programmed to direct calls to a different destination for each time mode based on the CO line receiving the call. Calls can, for example, be directed to an ICD group during the day mode, or to the Voice Mail (VM) service of a VPS during the lunch and night modes. Port No. (CO Line No.) DIL Desti[...]

Conditions • The start times of the following time modes can be specified through PC programming as well as PT programming. – Day 1 and 2 – Lunch – Night The start and end times of the following break modes can be specified through PC programming only. – Break 1 – Break 2 – Break 3 Note that if an end time is programmed for a break, t[...]

21.1 Capacity of System Resources Operating Manual References 1.3.65 Time Service 2.1.6 Time Service Mode Control 17.1.6 TRS (Toll Restriction) Description Toll Restriction (TRS) can prohibit extension users from making certain CO line calls, based on the Class of Service (COS) assigned to them. 6.1 [4-1-1] Wired Extension—Extension Settings —M[...]

[Flowchart] An extension user tries to make a CO line call. W as the number dialed using System Speed Dialing? What is the TRS level? Is the dialed number found in an applicable Denied Code T able? Is the dialed number found in an applicable Exception Code T able? The call is denied. The user hears a reorder tone. Is TRS Override by System Speed Di[...]

Exception Code Tables Exception Code Tables are preprogrammed lists of leading digits or complete telephone numbers which are checked against every dialed number prohibited by a Denied Code Table. When a user dials a number prohibited by a Denied Code Table, it is compared to at least one Exception Code Table. If the dialed number matches an entry [...]

Restricted Allowed Level 3 (Secretary) • International Calls • Cellular Phone Calls • Boss’s Cellular Phone • Long Distance Calls • Local Calls Level 4 (Operator) • International Calls • Cellular Phone Calls • Long Distance Calls • Local Calls : : : In this example, a level 1 user can make any CO line calls. A level 2 user can m[...]

Denied Code Tables *1 Exception Code Tables *2 Level 1 Not Programmable Not Programmable Level 2 Table for Level 2 Table for Level 2 Level 3 Table for Level 3 Table for Level 3 Level 4 Table for Level 4 Table for Level 4 Level 5 Table for Level 5 Table for Level 5 Level 6 Table for Level 6 Table for Level 6 Level 7 Not Programmable Not Programmable[...]

Denied Code Tables Exception Code Tables Level 2 011 Leading number to deny international calls 011xx Leading number for country to be allowed Level 3 1123755 Leading number to deny cellular phone calls 1123755xxx x Number for cellular phones to be allowed Level 4 011 Leading number to deny international and long distance calls 1315 Long distance n[...]

If ARS is applied to a dialed number, TRS will check the user-dialed number, not the modified number produced by ARS. You do not need to program ARS-modified numbers in any of the TRS Tables. Additionally, when using ARS, TRS will ignore the Host PBX Access code or Special Carrier Access code. • Dialing Digit Restriction during Conversation TRS c[...]

[602] Class of Service Feature Manual References 1.1.3 ARS (Automatic Route Selection) 3.1.14 CO Line Access 3.1.19 COS (Class of Service) 16.1.4 Speed Dialing, System 17.1.5 Time Service 21.1 Capacity of System Resources Document Version 2008-11 Feature Manual 321 17.1.6 TRS (Toll Restriction)[...]

322 Feature Manual Document Version 2008-11 17.1.6 TRS (Toll Restriction)[...]

Section 18 Features and Configurations—U Document Version 2008-11 Feature Manual 323[...]

18.1 U 18.1.1 Upgrading the Software Description It is possible to upload software from a PC to the PBX to upgrade the following: Data File Storing Area Main Processing (EMPR/MPR) software data Operating system data area on either the EMPR card of the KX-TDA600, the MPR card of the KX-TDA100/ KX-TDA200, or the Main Board of the KX-TDA50. Default sy[...]

Section 19 Features and Configurations—V Document Version 2008-11 Feature Manual 325[...]

19.1 V 19.1.1 Verification Code Entry Description An extension user can enter a verification code when calling from his own or any other extension, to change the Toll Restriction (TRS) level ( ® 17.1.6 TRS (Toll Restriction)) or to identify the call for accounting and billing purposes. A verification code personal identification number (PIN) is re[...]

[123] Verification Code COS Number *5 8.3 [6-3] Verification Code— Itemized Billing Code for ARS PC Programming Manual References 4.4 [2-3] Timers & Counters—Miscellaneous — Extension PIN—Lock Counter 4.8 [2-6-1] Numbering Plan— Main—Features— User Remote Operation / Walking COS / Verification Code 6.1 [4-1-1] Wired Extension—Ex[...]

[Example] PBX-1 TIE Line Network TIE Line PBX-2 Outside Caller Telephone Company Virtual PS 2 Virtual PS 1 Dials " 201 " Extn. 201 Fwd to outside destination Extn. 202 Fwd to destination at other PBX The following features can be accessed using this method: Feature Description & Reference Outside Destinations in Incoming Call Distribu[...]

Conditions • To use this feature, call forwarding to CO lines must be enabled through COS programming. PC Programming Manual References 3.34 [1-2] Portable Station—PS Registration and De-registration PT Programming Manual References [690] PS Registration Feature Manual References 6.1.6 FWD (Call Forwarding) 19.1.3 Voice Mail (VM) Group Descript[...]

[Example] PBX DPT Port VPS (DPT [Digital] Integration) DPT Port DPT Port DPT Port DPT Port VM (DPT) Group Floating extn. no. 500 (default) Extn.101 Extn.102 Extn.103 Extn.104 SLT Port SLT Port SLT Port SLT Port VPS (DTMF Integration) VM (DTMF) Group Floating extn. no. 200 Extn.201 Extn.202 Extn.203 Extn.204 SLT Port VM (DTMF) Group Assignment: The [...]

[Programming Example of VM (DTMF) Group] VM (DTMF) Group No. 1 2 Group Name Company C Company D Servic e Mode AA VM Floating Extension No. 300 400 1 301 401 2 302 402 3 303 403 Extension No. of Port Connected to VPS Port 5.22 [3-8-2] VM(DTMF) Group—Group Settings [Programming Example of VM (DPT) Group] VM (DPT) Group No. 1 2 Floating Extension No[...]

→ DPT Type—VM Port No. 5.18 [3-7-1] VM(DPT) Group—System Settings 5.19 [3-7-2] VM(DPT) Group—Unit Settings 5.21 [3-8-1] VM(DTMF) Group—System Settings 5.22 [3-8-2] VM(DTMF) Group—Group Settings PT Programming Manual References [601] Terminal Device Assignment [660] VM Group Floating Extension Number Feature Manual References 19.1.4 Voic[...]

4.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone— Recall—Transfer Recall 5.18 [3-7-1] VM(DPT) Group—System Settings— Transfer Recall to Mailbox [201] Transfer Recall Time 6. Listening to a Recorded Message (Direct Mailbox Access) If the VPS receives a message, the VPS will set the Message Waiting feature (e.g., turning on the M[...]

[Example] For DIL Calls: Each location number can have its VM trunk group number (message number) and tenant number. [DIL Programming Example] [VPS Programming—Programming Example of Trunk Group Assignment] 1 2 3 4 5 6 7 8 : Day Lunch Break Night Day Lunch Break Night : 1 2 Trunk Group No. Company Greeting No. Incoming Call Service Custom Service[...]

[Example] For DID Calls: Each location number can have its VM trunk group number (message number) and tenant number. 1 2 : [DID Programming Example] [VPS Programming—Programming Example of Trunk Group Assignment] 105 102 : 123-4567 123-2468 : 0001 0002 : DID Destination Day Lunch Break Night Location No. DID No. DID Name John White Tom Smith : 1 [...]

Time mode (day/lunch/break/night) of the preprogrammed tenant is applied to the DID destination and company greeting number. PBX Tenant 1 123-4567 (Company A) Tenant 2 (Company B) CO Line Call Extn. 105 Extn. 102 VPS (Floating Extn. No. 500) Intercept 123-2468 CO Line Call Sends the following information: · VM Trunk Group: 1 · Time mode: Day Send[...]

Note Before recording a Two-way telephone conversation, you should inform the other party that the conversation will be recorded. 14. VPS Data Control by the PBX *1 The date and time settings of the VPS are controlled by the PBX. 15. Remote FWD Setting by the VM *1 Extension FWD settings can be programmed using the VPS. *1 This feature may not be s[...]

5.18 [3-7-1] VM(DPT) Group—System Settings 5.19 [3-7-2] VM(DPT) Group—Unit Settings 6.1 [4-1-1] Wired Extension—Extension Settings —Option 4 → LCS Recording Mode → LCS Answer Mode 6.5 [4-1-4] Wired Extension—Flexible Button → Type → Ext. No. / Floating Ext. No. (for Two-way Record) → Ext. No. / Floating Ext. No. (for Two-way Tra[...]

19.1.5 Voice Mail DTMF Integration Description The PBX and the VPS connected to the PBX can transmit commands using DTMF signals to each other. The PBX sends preprogrammed commands using DTMF to the VPS automatically to change the answering service between Voice Mail (VM) service mode and Automated Attendant (AA) service mode or to inform the exten[...]

5.21 [3-8-1] VM(DTMF) Group—System Settings → VM DTMF Command—Recording Message → VM DTMF Command—Listening Message → VM DTMF Command—Switching to AA → VM DTMF Command—Switching to VM Command (Default) Switching to VM #6 Switching to AA #8 Recording message H Listening message H Note H = Mailbox Number 3. VM Service a. FWD to a Ma[...]

Parameter Transmitted Command In AA Service Mode In VM Service Mode Answer by Mailbox Switching to VM command + Recording message command (#6 + H [H = Mailbox No.]) Recording message command (H [H = Mailbox No.]) AA Switching to AA command (#8) Switching to AA command (#8) None (Default) (DTMF commands are not sent. Work with default of the VPS.) [[...]

[Performance of Pressing the VM Transfer Button and Entering an Extension Number] Transmitted Command In AA Service Mode In VM Service Mode Switching to VM command + Recording message command (#6 + H [H = Mailbox No.]) Recording message command (H [H = Mailbox No.]) [Example] CO Line Call VM Port 1 VM Port 2 VM Port X VM Port 3 VM (DTMF) Group VPS [...]

[Example] VPS (In AA service mode) PBX Sent "#6" + " ", "102". Listening message command, mailbox number Mailbox for Extn. 102 Pressing the MESSAGE button Switching to VM command Extn. 102 4. AA Service If the VPS transfers the call using the AA service, the PBX will inform the VPS of the status of the called destinati[...]

→ VM DTMF Status Signal—Confirm → VM DTMF Status Signal—Disconnect → VM DTMF Status Signal—FWD to VM Ringback Tone → VM DTMF Status Signal—FWD to VM Busy Tone → VM DTMF Status Signal—FWD to Extension Ringback Tone [Example] VPS Extn. 102 1 3 4 Sent "2". Busy Status Busy PBX T ransfer 2 1 An incoming call reaches the VP[...]

5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous— Programmed Mailbox No. 5.21 [3-8-1] VM(DTMF) Group—System Settings 5.22 [3-8-2] VM(DTMF) Group—Group Settings 6.1 [4-1-1] Wired Extension—Extension Settings —Option 1— Programmed Mailbox No. 6.5 [4-1-4] Wired Extension—Flexible Button → Type → Ext. No.[...]

346 Feature Manual Document Version 2008-11 19.1.5 Voice Mail DTMF Integration[...]

Section 20 Features and Configurations—W Document Version 2008-11 Feature Manual 347[...]

20.1 W 20.1.1 Walking COS Description A user can enter his extension number and extension personal identification number (PIN) ( ® 5.1.6 Extension PIN (Personal Identification Number)) at another extension, to make the following types of call using his Class of Service, including TRS level, overriding the other extension’s Class of Service. • [...]

Feature Manual References 3.1.19 COS (Class of Service) 4.1.7 DISA (Direct Inward System Access) Operating Manual References 1.3.72 Walking COS 20.1.2 Walking Extension Description It is possible for an extension user to trade extension settings with another extension. When Walking Extension is executed, all extension settings (extension number, Cl[...]

20.1.3 Whisper OHCA Description An extension user can speak to a busy extension through the handset. Conditions • Class of Service (COS) programming determines which extensions can use this feature. • This feature is available when the calling and called extension use one of the following telephones: – KX-DT300 series – KX-T7600 series – [...]

This mode is similar to XDP Parallel mode used to pair DPTs with SLTs. ( ® 5.1.7 Extension Port Configuration ) In order to use a PS in Wireless XDP Parallel mode, the mode must be turned on using the PS. [Example of Wireless XDP Parallel Mode, XDP Parallel Mode] PBX CSIF Card Extension Card Extn. 102 Extn. 103 XDP Parallel Mode Wireless XDP Paral[...]

– Call Pickup Deny Setting ( ® 3.1.6 Call Pickup) – Executive Busy Override Deny Setting ( ® 5.1.3 Executive Busy Override) – Itemized Billing Code for Automatic Route Selection (ARS) ( ® 1.1.3 ARS (Automatic Route Selection)) – Calling Line Identification Presentation (CLIP) Number and CLIP Number Selection ( ® 3.1.13 CLIP (Calling Lin[...]

Operating Manual References 1.3.75 Wireless XDP Parallel Mode Document Version 2008-11 Feature Manual 353 20.1.4 Wireless XDP Parallel Mode[...]

354 Feature Manual Document Version 2008-11 20.1.4 Wireless XDP Parallel Mode[...]

Section 21 Appendix Document Version 2008-11 Feature Manual 355[...]

21.1 Capacity of System Resources System Item KX-TDA50 KX-TDA100/ KX-TDA200 KX-TDA600 Absent Message—Extension 1 x 16 characters Absent Message—System 8 x 16 characters Call Park Zone 100 Conference 3-8 parties per conference (32 parties total) Each shelf: 3-8 parties per conference (32 parties total) COS 64 DID Table 32 digits, 1000 entries Ex[...]

Item KX-TDA50 KX-TDA100/ KX-TDA200 KX-TDA600 Hot Line 32 digits Personal Speed Dialing Without EMEC or MEC: 32 digits, 10 entries/extn. With EMEC or MEC: 32 digits, 100 entries/extn. Quick Dialing 4 digits, 80 entries (an additional 1000 8-digit entries w/ MEC card) 4 digits, 80 entries (an additional 4000 8-digit entries w/ EMEC or MEC card) Redia[...]

ARS Item KX-TDA50/KX-TDA100/KX-TDA200 KX-TDA600 Routing Plan Table 16 entries 48 entries Leading Number Table 16 digits, 1000 entries Leading Number Exception Table 16 digits, 200 entries ARS Carrier 10 48 Itemized Billing Code 10 digits Authorization Code 10 digits Authorization Code for Tenant 16 digits Authorization Code for Trunk Group 10 digit[...]

Hospitality Features Item KX-TDA50 KX-TDA100/ KX-TDA200 KX-TDA600 Hotel Operator 4 Networking Item KX-TDA50/KX-TDA100/KX-TDA200/KX-TDA600 TIE Line Routing and Modification Table 32 entries Leading Number 3 digits PBX Code 7 digits NDSS: Monitored PBX 8 NDSS: Registered Extensions for Monitor PBX 250 CTI Item KX-TDA50 KX-TDA100 KX-TDA200 KX-TDA600 P[...]

21.2 Exclusive Features Table The KX-TDA50, KX-TDA100/KX-TDA200, and KX-TDA600 support certain features only available for that PBX model. The table below lists the features that are available depending on the PBX model. KX-TDA50 KX-TDA100/ KX-TDA200 KX-TDA600 1.1.6 Automatic Fax Transfer ü 3.1.13 CLIP (Calling Line Identification Presentation) ü[...]

21.3 Tones/Ring Tones T one Patterns (Default) Confirmation T one 1 1 s Confirmation T one 2 Confirmation T one 3 Confirmation T one 4 Dial T one 1 Dial T one 2 Dial T one 3 Dial T one 4 Busy T one Reorder T one Ringback T one 1 Ringback T one 2 CO Line Call Limit W arning T one DND T one Confirmation T one 5 Document Version 2008-11 Feature Manual[...]

T one Patterns (Default) Hold Alarm T one 15 s Call W aiting T one 1 Single Double T riple S-Double 1 s Call W aiting T one 2 Ring T one Patterns (Default)* OR 1 s 362 Feature Manual Document Version 2008-11 21.3 Tones/Ring Tones[...]

21.4 Revision History 21.4.1 KX-TDA600 PLMPR Software File Version 5.0xxx New Contents • 16.1.5 SVM (Simplified Voice Message) • 13.1.14 Private Network Features—Centralized Voice Mail PBX Code Method Changed Contents • 4.1.5 DID (Direct Inward Dialing) • 17.1.6 TRS (Toll Restriction) • 11.1.4 Music on Hold • 12.1.2 OGM (Outgoing Mess[...]

• 5.1.7 Extension Port Configuration • 6.1.1 Fixed Buttons FLASH/RECALL • 9.1.2 ICD Group Features—Group Call Distribution [How the Group Call Waiting Feature Activates] • 10.1.1 LED Indication Light Pattern of the Message/Ringer Lamp Light Pattern of the Corresponding Extension Status Button • 13.1.1 Paging Paging Group • 13.1.24 PS [...]

• 6.1.4 Flexible Numbering/Fixed Numbering • 15.1.1 Redial, Last Number • 16.1.1 SMDR (Station Message Detail Recording) • 17.1.4 Timed Reminder • 17.1.6 TRS (Toll Restriction) • 21.1 Capacity of System Resources KX-TDA0920 SD Memory Card for Software Upgrade to Enhanced Version-only Features • 3.1.21 CTI (Computer Telephony Integrati[...]

• 3.1.16 Conference • 4.1.7 DISA (Direct Inward System Access) End of Call Detection • 6.1.4 Flexible Numbering/Fixed Numbering • 6.1.7 FWD/DND Button, Group FWD Button • 8.1.1 Hands-free Answerback • 9.1.1 ICD GROUP FEATURES ICD Group button • 9.1.3 ICD Group Features—Log-in/Log-out Wrap-up Timer • 10.1.3 Line Preference—Outgoi[...]

• 13.1.17 Private Network Features—PS Roaming by Network ICD Group 21.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx New Contents • 3.1.9 CALL WAITING FEATURES Automatic Call Waiting • 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Changed Contents • 3.1.1 Caller ID • 3.1.3 Call Log, Incoming[...]

21.4.6 KX-TDA100/KX-TDA200 PMPR Software File Version 5.0xxx New Contents • 13.1.14 Private Network Features—Centralized Voice Mail PBX Code Method • 16.1.5 SVM (Simplified Voice Message) Changed Contents • 3.1.3 Call Log, Incoming • 3.1.8 Call Transfer • 4.1.5 DID (Direct Inward Dialing) • 4.1.7 DISA (Direct Inward System Access) •[...]

• 16.1.1 SMDR (Station Message Detail Recording) CD (Condition Code) • 17.1.5 Time Service Features Using Time Service • 21.1 Capacity of System Resources 21.4.8 KX-TDA50 PSMPR Software File Version 2.0xxx New Contents • 5.1.8 External Relay • 5.1.9 External Sensor • 8.1.4 HOSPITALITY FEATURES • 11.1.1 Manager Features • 13.1.3 Pass[...]

21.4.9 KX-TDA50 PSMPR Software File Version 3.0xxx New Contents • 3.1.11 CELLULAR PHONE FEATURES • 4.1.7 DISA (Direct Inward System Access) DISA Automatic Walking COS DISA Call Transfer from Outside Destination • 9.1.2 ICD Group Features—Group Call Distribution Automatic Call Distribution (ACD) • 9.1.4 ICD Group Features—Outside Destina[...]

• 13.1.15 Private Network Features—NDSS (Network Direct Station Selection) • 13.1.18 PRIVATE NETWORK FEATURES—QSIG • 13.1.28 PT Programming • 14.1.1 Quick Dialing • 21.1 Capacity of System Resources KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version-only Features • 3.1.21 CTI (Computer Telephony Integration) SD Memor[...]

• 9.1.11 Intercept Routing • 11.1.4 Music on Hold • 13.1.13 PRIVATE NETWORK FEATURES Blocking CO line calls made through another PBX and how to override it TIE Line Call by Own PBX Extension Number • 17.1.6 TRS (Toll Restriction) • 20.1.1 Walking COS • 21.1 Capacity of System Resources 21.4.11 KX-TDA50 PSMPR Software File Version 5.0xxx[...]

Index Document Version 2008-11 Feature Manual 373[...]

A AA ® Automated Attendant 78 Absent Message 14 Account Code Entry 15 Alarm Information, Local 180 Alternate Calling —Ring/Voice 168 Alternate Receiving—Ring/Voice 168 Alternate Receiving/Calling Mode (Ring/Voice) Override 132 Appendix 355 ARS ® Automatic Route Selection 16 Authorisation Code 20 Authorization Code 20 Automated Attendant 78 Au[...]

COS ® Class of Service 62 CPC ® Calling Party Control Signal Detection 63 CT by QSIG ® Call Transfer—by QSIG 259 CTI ® Computer Telephony Integration 63 D Data Line Security 68 Delayed Ringing 144 Denied Code Tables 315 Dial Tone 69 Dial Tone Transfer 70 Dial Type Selection 68 Dialling Digit Restriction during Conversation 58 Dialling, One-to[...]

Hurry-up Transfer ® Manual Queue Redirection 154 I ICD Group ® Incoming Call Distribution Group 127, 140 Idle Extension Hunting 158 Idle Extension Hunting Group 127, 158 Idle Line Access (Local Access) 56 Idle Line Preference 179 Incoming Call Distribution Group 127 Incoming Call Log 38 Incoming Call Queue Monitor 155 Intercept Routing 163 Interc[...]

PS Roaming by Network ICD Group 252 PT Programming 270 Pulse to Tone Conversion 68 Q Queue Redirection, Manual 154 Queuing Feature 153 Quick Dialling 274 Quick Setup 275 R Recall 106 Recording into the VPS, Two-way 336 Recording, Direct 297 Redial, Automatic 278 Redial, Interrupt 278 Redial, Last Number 278 Relay Control, External 99 Remote Control[...]

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