Philips BDL4211P инструкция обслуживания

Philips Business Solutions User Manual TYPE Nr . BDL42 11B B D L 4 2 1 1 C B D L 4 2 1 1P B D L 4 2 1 1 V[...]

[...]

User Manual BDL4211x 1 Contents 1 ABOUT THIS MANUAL .......................................................................................... 3 1.1 About This G uide............................................................................................................... ................... 3 1.2 Notational De scriptions .....................[...]

User Manual BDL4211x 2 3.9 Product V iews...................................................................................................................................... 33 4 INSTALLING YOUR LCD MONITOR.................................................................. 34 4.1 Side View (Left) for all ve rsio ns ................................[...]

User Manual BDL4211x 3 1 ABOUT THIS MANUAL 1.1 A BOUT T HIS G UIDE This user manual is in tended for anyone who uses the Ph ilips LCD Monitor. It describes the features, setup, operation and other important information. It includes the following sections: • Safety and Troubleshooting Information provides tips and solutions for common proble ms as[...]

User Manual BDL4211x 4 2 SAFETY AND TROUBLESHOOTING INFORMATION 2.1 S AFETY PRECAUTIONS AND MAIN TENANCE WARNING: Use of controls adjustments or p rocedures other th an those specifie d in this documentation may result i n exposure to shock electrical hazar ds and/or mechanica l hazards. Read and follow these instructions when connecting and using [...]

User Manual BDL4211x 5 2.2 I NSTALLATI ON L OCATIONS • Avoid exposure to heat and extreme cold. • Do not store or use the product in locations exposed to heat, direct sunlight or extreme cold. • Avoid moving the product between locations with large temperature differences. Choose a site that falls within the following temperature and humidity[...]

User Manual BDL4211x 6 Q: How do I adjust the resolution? A: Your video card/graphic driv er and monitor together determin e the available resolutions. You can select the desired resolution under the Cont rol Panel of Windows® 95/98, Me, 200 0 or XP, and with the 'Display properties/Settings'. Q: What if the Auto formatting function an d[...]

User Manual BDL4211x 7 Q: What does the Refresh Rate mean for LCD? A: Unlike CRT display technology, in which the sp eed at which the electron beam is swept from the top to the bottom of the screen determines f licker, an active matrix display uses an active element (TFT) to control each individual pixel and the refresh rate is therefore not really[...]

User Manual BDL4211x 8 2.3.2 C OMPATIBILITY WITH OTHER P ERIPHERALS Q: Can I connect my LCD monitor to any PC, workstation or Mac? A: Yes, all Philips LCD monitors are fully compat ible with standard PCs, Macs and workstations. You may need a cable adapter to connect the moni tor to your Mac system. Please contact your dealer/retailer for more info[...]

User Manual BDL4211x 9 Q: How are LCDs made? A: LCDs are created from two glas s plates sepa rated from each other at a distance of a few microns. The plates are filled with liquid crystal and then sealed together. The top plate is colored with an RGB pattern to make the color filter. Po larizers are then glued to both plates. This combination is s[...]

User Manual BDL4211x 10 Q: What are the advantages of TFT LCD compared with CRT? A: In a CRT monitor, a gun shoot s electrons and general light by colliding polarized electrons on fluorescent glass. Therefore, CRT monitors basically operate with an analog RGB signal. A TFT LCD monitor is a device that displays an input image by operating a liquid c[...]

User Manual BDL4211x 11 Q: Why is an LCD monitor virtually free of Electro Magnetic Interference? A: Unlike a CRT, an LCD monitor does not ha ve key parts that generate Electro Magnetic Interference, especially magnetic fi elds. Also, since an LCD display ut ilizes relatively low power, its power supply is extremely quiet. 2.3.4 E RGONOMICS , E COL[...]

User Manual BDL4211x 12 2.4 T ROUBLESHOOTI NG This page deals with problems th at can be corrected by the user. If the problem still persists after you have tried these solutions, co ntact your nearest Philips dealer. Common Problems Symptoms Having this problem? Check these items No Video/ Power LED off. No picture, the LCD Monitor is dead. Check [...]

User Manual BDL4211x 13 Common Problems Symptoms Having this problem? Check these items Brightness Problems Picture too dim or too bright. Perform the LCD Monitor factory reset (via Menu > Factory Reset > All Settings). Auto adjust image through Menu > Image Setting > Auto Adjust. Adjust brightness & contrast controls. NOTE: When op[...]

User Manual BDL4211x 14 Common Problems Symptoms Having this problem? Check these items Sync Problems Screen is scrambled or appears torn. Perform the LCD Monitor reset. Push Auto Adjust button. Adjust Phase and Cloc k controls via OSD. Perform the LCD Monitor self-test feature check to determine if scrambled screen appears in self-test mode. Check[...]

User Manual BDL4211x 15 Video Problems Symptoms Having this problem? Check these items Low Quality DVD playback. Picture not crisp and some color distortion. Check DVD connection: • Composite gives good picture. • S-Video gives better picture. • Component gives best picture. No sound. See video but no audio. Check if the LCD Monitor volume is[...]

User Manual BDL4211x 16 2.4.1 OSD W ARNING M ESSAGES A warning message may appear on the screen indicating the LCD Mo nitor current status. When user sees this warning message, it means that the LCD Monitor is in adjustment process. A warning message may appear on the screen indicating that the LCD Monitor is out of sync range. See Specifications f[...]

User Manual BDL4211x 17 2.4.2 S ELF -T EST F EATURE C HECK (STFC) Your the LCD monitor when used as a comput er display through DVI and/or VGA connection provides a self-test feature that allows you to check whether your the LCD monitor is functioning properly. If your LCD monitor and computer are properly connected but the LCD monitor screen remai[...]

User Manual BDL4211x 18 2.4.3 R EGULATORY I NFORMA TION CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards. − EN60950:2000 (Safety requirement of Information Technology Equipmen t) − EN55022:1998 (Radio Disturbance requireme nt of Information [...]

User Manual BDL4211x 19 Energy Star Declaration PHILIPS BDL4211x This monitor is equipped with a function for sav ing energy that supports the VESA Display Power Management Signaling (DPMS) st andard. This means that the mo nitor must be connected to a computer, which supports VESA DPMS to fulfill the requirements in the NUTEK specification 803299/[...]

User Manual BDL4211x 20 • Reorient or relocate the receiving antenna. • Increase the separation betwee n the equipment and receiver. • Connect the equipment into an outlet on a circui t different from that to which the receiver is connected. • Consult the dealer or an experien ced radio/TV technician for help. Changes or modifications not e[...]

User Manual BDL4211x 21 Toutes modifications n'ayan t pas reçu l'approbation de s se rvices compétents en matière de conformité est susceptible d'in terdire à l'utilisateur l'usage du présent équipement. N'utiliser que des câbles RF armé s pour les connections avec des ordinateurs ou périphériques. CET APPAR[...]

User Manual BDL4211x 22 MIC Notice (South Korea Only) Class B Device Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. Polish Center for Testing and Certifica tion Notice The equipment should draw power from a socket with an attached protec tion circuit (a three[...]

User Manual BDL4211x 23 North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OC H UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNI NGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VARO[...]

User Manual BDL4211x 24 Plassering/Ventilasjon ADVARSEL: NÅR DETTE UTSTYRET PLASSE RES, MÅ DU PASSE PÅ AT KONTAKTENE FOR STØMTILFØRSEL ER LETTE Å NÅ. BSMI Notice (Taiwan Only) Ergonomie Hinweis (nur Deutschland) Damit Ihr Monitor immer den in der Zulassung ge forderten Werten entspricht, ist darauf zu achten, daß 1. Reparaturen nur durch Fa[...]

User Manual BDL4211x 25 (For customers in Canada and U.S.A. ) This product may contain lead and/or mercury. Disp ose of in accordance to local-state and federal regulations. Contact www.eia.org (Consumer Education Initiati ve) for additional info rmation on recycling. Information for UK only WARNING - THIS APPLIANCE MUST BE EARTHED. Important: This[...]

User Manual BDL4211x 26 How to connect a plug The wires in the mains lead ar e colored in accordance with the following code: BLUE - "NEUTRAL" ("N") BROWN - "LIVE" ("L") GREEN & YELLOW - "EARTH" ("E") 1. The GREEN AND YELLOW wire must be connected to the terminal in the plug, which is [...]

User Manual BDL4211x 27 3 PRODUCT INFORMATION 3.1 P RODUCT V ERSIONS Type Description BDL4211B Basic model: VGA and DVI connectivit y only (and audio in - and outputs; no speakers). BDL4211C Basic model with protective cover. BDL4211P Basic model with fans installed an d a thermal sensor, wh ich is automatically enabled when the monitor is posi tio[...]

User Manual BDL4211x 28 3.3 T ECHNICAL S PECIFIC ATIONS * LCD PANEL • Type TFT LCD • Screen size 42 inch • Pixel Pitch 0.6810 x 0.6810 mm x RGB • LCD Panel type 1366 x 768 pixe ls sRGB vertical stripe Hard coating surface, anti-glare polarizer • Display Colors 8 bits interface (16.7M colors) PC SCANNING • Vertical refresh rate 60Hz • [...]

User Manual BDL4211x 29 sRGB sRGB is a standard for ensuring correct exc hange of colors between different devices (e.g. digital cameras, monitors, prin ters, scanners, etc.). Using a standard unified color space, sRGB w ill help represent pictures taken by an sRGB compatible device correctly on your sRGB enable d Philips monitors. In that way, the[...]

User Manual BDL4211x 30 3.5 A UTOMATIC P OWER S AVING If you have VESA DPMS compliance display card or software installed in yo ur PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will then ' wake up' automatically. The followi[...]

User Manual BDL4211x 31 3.7 C ONNECTIVITY PC-VGA In D-Sub 15 HD PC-DVI In DVI-D PC audio In Mini jack 3.5 mm RS232 D-Sub 9 CVBS In RCA S-Video In Mini DIN4 YPbPr In 3x RCA Audio In 2x RCA Audio Out 1x mini jack 3.5 mm Speaker Out 2x mini jack 3.5 mm 3.8 P IN A SSIGNMENT 3.8.1 D IGITAL CONNECTOR The digital only connector contains 24 signal contacts[...]

User Manual BDL4211x 32 3.8.2 D-S UB CONNECTOR The 15-pin D-sub connector (male) of the signal cable: Pin No. Assignment Pin No. Assignment 1 Red video input 9 DDC +5V 2 Green video input 10 Cable detect 3 Blue video input 11 Identical output, connected to pin 10 4 Ground 12 Serial data line (SDA) 5 NC 13 H. Sync / H+V 6 Red video ground 14 V. Sync[...]

User Manual BDL4211x 33 3.8.4 SCART C ONNECTOR Pin No. RS-232 (EIA-232-A) Function Pin No. 1 Audio right channel output (0.5 Vrms, < 1K ohms) 2 2 Audio right channel input (0.5 Vrms, > 10K ohms) 1 3 Audio left channel output (0.5 Vrms, < 1K ohms) 6 4 Audio ground 4 5 Blue signal ground 5 6 Audio left channel input (0.5 Vrms, > 10K o hms[...]

User Manual BDL4211x 34 4 INSTALLING YOUR LCD MONITOR 4.1 S IDE V IEW (L EFT ) FOR ALL VERSIO NS 1 INPUT Selecting input source. 2 Increase or decrease the channel number or moving up or down to highlight the function in OSD. 3 Increase or decrease the level of audio volume or moving left or right to highlight the sub- menu in the selected function[...]

User Manual BDL4211x 35 4.2 R EAR VIEWS 4.2.1 BDL4211B, BDL4211C AND BDL4211P 1 2 3 4 5 6 7 8 1 RS232 RS232 network connection. 2 VGA PC VGA input. 3 PC – Audio PC Stereo input. 4 DVI-D PC digital input. 5 Line out Audio output. 6 Audio (L) Output Audio (R) Output Audio (L) output for de tachable speaker (L). Audio (R) output for de tachable spea[...]

User Manual BDL4211x 36 4.2.2 BDL4211V 1 2 3 4 5 6 7 8 9 1 RS232 RS232 network connection. 2 VGA PC VGA input. 3 PC – Audio PC Stereo input. 4 DVI-D PC digital input. 5 External/EURO-AV SCART connection (for Europe only). 6 Line out Audio output for external speakers. 7 Audio (L) Output Audio (R) Output Audio (L) output for the detachable speaker[...]

User Manual BDL4211x 37 1 3 2 4 5 6 7 1 Audio (L) Audio (L) for component video. 2 Audio (R) Audio (R) for component video. 3 Component Video Component video Y/Pb/Pr input. 4 Composite Video Composite video CVBS input. 5 Audio (L) Audio (L) fo r CVBS and S-Video. 6 Audio (R) Audio (R) fo r CVBS and S-Video. 7 S-Video S-Video input.[...]

User Manual BDL4211x 38 4.3 O PTIMIZING P ERFORM ANCE • For best performance, ensure that your display settings are set at 1366x768, 60Hz. NOTE: You can check the c urrent display setti ngs by pressing t he 'MENU' button once.[...]

User Manual BDL4211x 39 5 CONNECTING TO PC, DVD/VCR, ETC. 5.1 A CCESSORY P ACK Unpack all the parts. Power cable Remote control & batteries DVI-D cable VGA signal cable E-DFU pack[...]

User Manual BDL4211x 40 5.2 S ETTING UP AND CONNECTING YOUR MONITOR CAUTION: Ensure that the power to the monito r is switched off before the instal lation. 5.2.1 BDL4211B, BDL4211C AND BDL4211P 1 2 3 4 5 6 7 1 2 3 4 5 6 7 Connect to PC Connect the cables to the back of yo ur computer by following step 1~3. If your monitor displays the computer ima[...]

User Manual BDL4211x 41 5.2.2 BDL4211V 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8[...]

User Manual BDL4211x 42 Connect to DVD/VCD/VCR • Connect to DVD/VCR/VCD through S-VIDEO • Connect to DVD/VCR /VCD through SCART (for Europe only).[...]

User Manual BDL4211x 43 • Connect to DVD/VCR /VCD through composite video (CVBS). • Connect to DVD/VCR/VCD through component video (YPbPr).[...]

User Manual BDL4211x 44 • Progressive video and HDTV connections for digital high-definition picture[...]

User Manual BDL4211x 45[...]

User Manual BDL4211x 46 6 ON SCREEN DISPLAY 6.1 O N S CREEN D ISPLAY C ONTRO LS An overall view of the On-Screen Display (OSD) structure is shown below. You can use it as a reference for further adjusting your LCD Monitor. There are two different modes of OSD available for different models: • PC Mode • Audio/Video Mode 6.2 PC M ODE A Main Menu [...]

User Manual BDL4211x 47 1. With the menu off, push the MENU button to enter OSD system and display the main menu. 2. Push the and buttons to move between the functi on icons. As you move from one icon to another, the function name will be highlighted . 3. Push the MENU button once to acti vate the highlighted function. Push to select the preferred [...]

User Manual BDL4211x 48 Icon Menu Name and Sub- menus Description BRIGHTNESS/ CONTRAST The Brightness function: Push the to button to increase luminance; push the to button to decrease luminance (min 0 ~ max. 100). The Contrast function: Push the to button to increase the contrast; push the to button to decrease the contrast (min 0 ~ max. 100). The[...]

User Manual BDL4211x 49 Icon Menu Name and Sub- menus Description AUDIO Select your preferred function: EXIT: Exit this menu. TREBLE: Adjustable from 0 to 100. BASS: Adjustable from 0 to 100. BALANCE: Adjustable from 0 to 100. VOLUME: Adjustable from 0 to 100. SURROUND: ON/OFF. MUTE: ON/OFF. AUDIO SOURCE: Only in PC VIDE O mode. POWER SAVING: ON/OF[...]

User Manual BDL4211x 50 Icon Menu Name and Sub- menus Description SIZE & POSITION Positioning moves the viewing area around on the monitor screen: EXIT: Exit this menu. H.POSITION / V.POSITION: When making changes to either the 'Horizontal' or 'Vertical' se ttings, the image will simply be shifted in response to your selecti[...]

User Manual BDL4211x 51 Icon Menu Name and Sub- menus Description COLOR SETTINGS Color Settings adjusts th e color temperature: EXIT: Exit this menu. NATURE COLOR: Equivalent to original panel color. NORMAL COLOR: 6500K (Same as sRGB) default from FACTORY. BLUE PRESET: Equivalent to 9300K. RED PRESET: Equivalent to 5700K. USER PRESET: Adjust red, g[...]

User Manual BDL4211x 52 Icon Menu Name and Sub- menus Description OSD SETTINGS Each time the OSD open s, it displays in th e same location on the screen. 'OSD Settings' (horizontal/ vertical) provides control over this location. EXIT: Exit this menu. HORIZONTAL: Adjustable from 0 to 100. VERTICAL: Adjustable from 0 to 100. OSD HOLD TIME: [...]

User Manual BDL4211x 53 Icon Menu Name and Sub- menus Description LANGUAGE Language sets the OSD to di splay in one of th e five or six languages provided. That is, Eng lish, Spanish, French, German, Italian (not available in NAFTA model) and Simplified Chinese (China models only). FACTORY RESET Reset the settings to the factory default values: EXI[...]

User Manual BDL4211x 54 Icon Menu Name and Sub- menus Description PICTURE IN PICTURE Adjust picture in picture preferences: SIZE: Turn off and set the size of PIP. Users can chose your preferred size. • OFF • SMALL • MEDIUM • LARGE H POSITION: Adjust the Horizontal position of PIP. V POSITION: Adjust the Vertical position of PIP. VIDEO SOUR[...]

User Manual BDL4211x 55 6.3 A UDIO /V IDEO M ODE Menu Name and Sub-menus Description EXIT Exit from this menu. INPUT SELECT Use up and down arrow button to highlight the "INPUT SE LECT". Select video source for main display: PC ANALOG: PC VGA input. PC DIGITAL: PC DIGITAL input. EXT: Scart input. COMPOSITE: Composite video input. S-VIDEO:[...]

User Manual BDL4211x 56 Menu Name and Sub-menus Description PICTURE Adjust picture characteristics to suit personal preference: EXIT: Exit from this menu. BRIGHTNESS: Adjustable from 0 to 100. CONTRAST: Adjustable from 0 to 100. COLOR: Adjustable from 0 to 100. SHARPNESS: Adjustable from 0 to 100. TINT: Adjustable from 0 to 100. Not available in co[...]

User Manual BDL4211x 57 Menu Name and Sub-menus Description AUDIO Adjust audio characteristics to suit personal preference: EXIT: Exit from this menu. TREBLE: Adjustable from 0 to 100. BASS: Adjustable from 0 to 100. BALANCE: Adjustable from 0 to 100. VOLUME: Adjustable from 0 to 100. SURROUND: Switch Surroun d Sound On/ Off. MUTE: Switch Mute On/ [...]

User Manual BDL4211x 58 Menu Name and Sub- menus Description LANGUAGE Set language for OSD: There are 6 languages of OSD display. • ENGLISH • • • DEUTSCH • ITALIANO • NOTE: In AP/China models, S implified Chinese i s supported.[...]

User Manual BDL4211x 59 Menu Name and Sub-menus Description SPECIAL FEATURES Activate special control features: EXIT: Exit from this menu. SLEEP TIMER: Slide bar to select off/15/30/60/90/120/ 150/180. OSD LOCK: Show key icon after selecting lock. LIGHT SENSOR: Push the buttons to toggle Light Sensor function. VIDEO MODE: Set the screen scaling mod[...]

User Manual BDL4211x 60 Menu Name and Sub- menus Description PARENTAL CONTROLS When users first enter the PARENTAL CONTROLS, the screen will show the window asking user key in the code. Users will see the window "Access code " when they enter this function. • EXIT • LOCK • CHANGE CODE • CLEAR ALL Enter Mater code “0711” twice [...]

User Manual BDL4211x 61 Menu Name and Sub-menus Description FACTORY RESET Reset the setting to default values: NO: Keep the setting as current. YES: Load factory setting.[...]

User Manual BDL4211x 62 7 REMOTE CONTROL The table on the following pages describes the available functions of the different buttons on the remote control. This remote control is a universal remote control that is used for monitors and TV sets. As not all monitors/TV sets have the same functions, it is possible that buttons on the remote control ar[...]

User Manual BDL4211x 63 Button Function Description Standby Monitor Use this button to switch the monitor into the standby mode. To switch ON the monitor, press the source selection button. (The amber light indicates when monitor set is in standby mode). Menu This bu tton toggles the OSD (On Screen Display) ON or OFF. OK Press this button to confir[...]

User Manual BDL4211x 64 8 GETTING STARTED 8.1 U SE THE IN FORMATI ON FIL E ( . INF ) FOR W INDOWS ® 95/98/2000/M E /XP OR LATER The built-in VESA DDC2B feature in Phi lips Moni tors supports Plug & Play requirements for Windows® 95/98/2000/Me/X P. This information file ( .inf) should be install ed in order that your Philips monitor can be ena[...]

User Manual BDL4211x 65 For Windows® Me 1. Start Windows® Me. 2. Click on the 'Start' button, point to 'Se ttings', and then click on 'Control Panel'. 3. Double click on the 'Display' Icon. 4. Select the 'Settings' tab then click on 'Advanced...'. 5. Select 'Monitor' button, th[...]

User Manual BDL4211x 66 For Windows® XP 1. Start Windows® XP. 2. Click on the 'Start' button and then click on 'Control Panel'. 3. Select and click on the catego ry 'Printers and Other Hardware.' 4. Click on the 'Display' Icon. 5. Select the 'Settings' tab then click on the 'Advanced' bu[...]

User Manual BDL4211x 67 8.2 F1 RST C HOI CE W ARRANTY (W ESTERN E UROPE ) 3 years single swap All Philips monitors are design ed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installa tion. Should you encounter any difficulties while installing or using this product, please contact th e Philips hel[...]

User Manual BDL4211x 68 • Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips F1rst Choice countries , do not apply to the Philips F1rst Choice Warranty. In these cases th e Philips global warranty terms are valid. Just a phone call away In order to avoid unnecessary inconveni[...]

User Manual BDL4211x 69 To obtain warranty service or if you ha ve questions … Please contact Philips Customer Service Cent er at one of th e telephone numbers below: Austria .................................................... 01 5465 75603 Belgium ....................................................... 02 275 070 1 Cyprus ......................[...]

User Manual BDL4211x 70 8.3 L IMITED W ARRANTY (C ENTRAL AND E ASTERN E UROPE ) Three years free parts Three years free labour Dear Customer, Thank you for purchasing this Philips product, wh ich has been designed and manufactured to the highest quality standards. If, unfortunately, some thing should go wrong with this product Philips guarantees fr[...]

User Manual BDL4211x 71 Just a click away In case of any problems, we advise you to re ad the operating instructions carefull y or go to the www.philips.com/support website for additional support. Just a phone call away In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting our deal[...]

User Manual BDL4211x 72 SLOVENIA Philips Authorised Service Center PC H.AND Brezovce 10 SI - 1236 Trzin Tel: +386 1 530 08 24 Email: servis@pchand.si POLAND Philips Authorised Service Center Zolter ul.Zytnia 1 PL - 05-500 Piaseczno Tel:+48 22 75017 66 Email: servmonitor@zolter.com.pl Website: www.zolter.com.pl RUSSIA Consumer Information Center Tel[...]

User Manual BDL4211x 73 8.4 L IMITED W ARRANTY (USA) One Year Free Labor One Year Free Parts Who is covered? You must have proof of the date purchased to rece ive warranty service. A sales receipt or other document showing the date that you purchased the product is consider ed proof of purchase. What is covered? Warranty coverage begins the day you[...]

User Manual BDL4211x 74 Make sure you keep ... Please keep your sales receipt or other document showing proof of purchase. Attach it to this owner’s manual and keep both nearby. Also keep the original box and packing material in case you need to return the product. Before requesting service ... Please check your owner’s manual before reque stin[...]