Polycom VMC 1000 инструкция обслуживания

2.0 | Ju ly 2010 | 3725-77100-006B Polycom ® Video Media Center (VMC) ™ 1000 Broadcaster Guide[...]

© 2010 Polycom, Inc. All rights reserv ed. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduced or transmitted i n any form or by any means, electronic or mechanical, for any purpose, without the ex press written pe rmission of Polycom, Inc. Under the law, reproducing includes translating into a n[...]

Contents Polycom, Inc. iii Contents 1 About the VMC 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About the Polycom VMC 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Key Polycom VMC 1000 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 RSS Registration and Monitoring . . [...]

Polycom VMC 1000 Broadcaster Guide iv Polycom, Inc. Add Complex Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Editing Content Repository Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Deleting Content Repository Items . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Contents Polycom, Inc. v Setting Encoder Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Adding Program Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Reviewing Program Summary Information . . . . . . . . . . . . . . . . . . 54 Editing an Automated File Broadcast Program . . . . . . . . . [...]

Polycom VMC 1000 Broadcaster Guide vi Polycom, Inc.[...]

Polycom, Inc. vii About This Guide This introduction provides a brief overview of the Polycom VMC 1000 Broadcaster Guide , describes the c onventions used in this manual, and explains how to get additional information or support. Purpose The Polycom VMC 1000 Broadcaster Guide describes how to use the Broadcaste r role within the Polycom Video M edi[...]

Polycom VMC 1000 Broadcaster Guide Documentatio n Set viii Poly com, Inc. Documentation Set The Polycom VMC 1000 Broadca ster Guide is part of the Polycom VMC 1000 documentation set, which includes: • The Polycom VMC 1000 Broadcaster Guide - This document. • The Polycom VMC 1000 Getti ng Started Guide- Describes how to set up and configure the [...]

Polycom, Inc. 1 1 About the VMC 1000 This chapter explains key concepts ab out the Polycom VMC 1000 appliance as part of the Polycom video conferencing solution. This chapter contains the following sections: • About the Polycom VMC 1000 • Key Concepts About the Polycom VMC 1000 The Polycom VMC 1000 mana ges live and video-on-demand (VOD) conten[...]

Polycom VMC 1000 Broadcaster Guide About the Polycom VMC 1000 2 Polycom, Inc. Once a video archive recorded by an RS S device is discovere d by the Polycom VMC 1000, it is transferred from the devi ce to a central repository managed by the Polycom VMC 1000. The managed cont ent can then be assigned access control parameters and published to th e Po[...]

About the Polycom VMC 1000 About the VMC 1000 Polycom, Inc. 3 Content Creation and Publishing The Polycom VMC 1000’s user interface for content creation and publication: • Provides you wit h a simple workflow for creating and publishing content to the Polycom VMC 1000 Viewer Portal. • Allows you to specify rich descriptive information abou t [...]

Polycom VMC 1000 Broadcaster Guide Key Concepts 4 Polycom, Inc. Polycom VMC 1000 System Monitoring The Polycom VMC 1000 System Monitoring: • Monitors the VMC 1000’s run-time system parameters including the number of active ses sions, utiliz ed memory, and the average request response time. • Provides access to system alerts and logs. • Repo[...]

Key Concepts About the VMC 1000 Polycom, Inc. 5 Roles Each user is assigned one or more role s, which provide a package of permissions allowing users of the role to perform tasks within the Polycom VMC 1000 user interfa ce. The VMC 1000 has three roles: • Site Administrator • Content Owner • Viewer Site Administrator Site Administrator is the[...]

Polycom VMC 1000 Broadcaster Guide Key Concepts 6 Polycom, Inc. Programs A program is the bottom level of the content hierarchy. A program is a metadata “wrapper” that controls a ccess to resources published using Polycom VMC 1000. Programs aggreg ate related streaming files and downloadable files from the Content Repository for online presenta[...]

Polycom, Inc. 7 2 Distributing Content This chapter explains how you can add, delete, and manage program media in Polycom VMC 1000 through the Content Repository. For more information about programming, please consult the Polycom VMC 1000 Broadcaster Guide. This chapter contains the following sections: • About the Content Repository • Content R[...]

Polycom VMC 1000 Broadcaster Guide About the Content Repositor y 8 Polycom, Inc. About the Content Repositor y The Content Repository is a virtual file syst em for all streaming and downloadable resource files listed by user. In the Content Repository you can upload new content, view or edit information associate d with existing content, and view s[...]

Content Repositor y Items Distributing Content Polycom, Inc. 9 • Complex Presentations - A complex presentation combines http based assets (htm , html, css, scr ipt, etc) and vide o files. Exam ples include presentations from Microsoft Pr oducer and the Polycom PRS 2000.[...]

Polycom VMC 1000 Broadcaster Guide Adding a New Folder 10 Polycom, Inc. Adding a New Folder T o add a new folder: 1 Click Programming . 2 Click Content . 3 Select the folde r in which you want t o add a folder. 4 Click Add Fold er at the top of the reso urce listings. 5 A popup will appear. 6 Provide a name for the folder. 7 Click Finish to create [...]

Moving Items Between Folders Distributing Content Polycom, Inc. 11 Moving Items Between Folders T o move items between folders: 1 Click Programming . 2 Click Content . 3 Click the item you want to move into another folder. 4 Drag and drop the item into the destination folder Adding New Content Repositor y Items T o add new Content Repositor y items[...]

Polycom VMC 1000 Broadcaster Guide Add Simple Streaming Media 12 Polycom, Inc. 8 From the Upload New Resource page, click th e Browse… button. 9 Select the file to be uploaded from your hard drive or mapped network drives in the pop-up wi ndow and click Open . The file's path appears in the tex t fiel d of t he Upload New Resou rce page. 10 [...]

Add External Streaming Media Distributing Content Polycom, Inc. 13 6 You must fill in a positive duration va lue for streaming medi a in minutes. For Windows streaming media fil es, th e approximate duration is extracted from the file and entered into the Duration box or you can change this manually. 7 Click Finish . Add External Streaming Media T [...]

Polycom VMC 1000 Broadcaster Guide Adding New Downloadable File 14 Polycom, Inc. 7 Specify the height and width of th e video for the external stream. 8 Specify the bitrate of the uploaded fil e. You may use an approximat e value from the pull-down menu, or specify and exact value , which can be text. 9 You must fill in a positive duration va lue f[...]

Add New External Link Distributing Content Polycom, Inc. 15 5 Click Finish. Add New External Link T o add a new external link: 1 Follow the steps from the “Adding New Content Re pository Items” on page 11. 2 Specify the fully-qualif ied URL to the resource item. 3 Specify a Display Name. 4 Enter an optional description for the item. 5 Click Fin[...]

Polycom VMC 1000 Broadcaster Guide Adding New Image 16 Polycom, Inc. 6 Click Save . Adding New Image T o add new image: 1 Follow the steps from the “Adding New Content Re pository Items” on page 11. 2 Enter a Display Name . 3 Enter an optional description for the item. 4 Specify where the content item is to be stored by choosing a Storag e Opti[...]

Adding New Image Distributing Content Polycom, Inc. 17[...]

Polycom VMC 1000 Broadcaster Guide Adding New Slides 18 Polycom, Inc. Adding New Slides T o add new slides: 1 Follow the steps from the “Adding New Content Re pository Items” on page 11. 2 In the Display Name field, enter the name fo r the slide presentation. 3 In the Description field, enter a description for the slide presentation. 4 In the S[...]

Adding a New Poll Distributing Content Polycom, Inc. 19 Adding a New Poll T o add a new poll: 1 Follow the steps from the “Adding New Content Re pository Items” on page 11. 2 Specify a Display Name . 3 Specify a Description . 4 If you want to add Questions to the Poll at this point, click the Add button, then skip to Step 6. 5 Once you are done[...]

Polycom VMC 1000 Broadcaster Guide Add Complex Presentation 20 Polycom, Inc. 6 Click the Add button. 7 Specify a Display Name. 8 Specify the Questio n Text. 9 Specify Question Explanation Text. 10 Specify a QuestionType. 11 Enter text for each valid an swer, if available for the Question Type. 12 If you need to add more answers fields, click the Ad[...]

Editing Content Repositor y Items Distributing Content Polycom, Inc. 21 3 Specify the presentation Duration 4 Specify where the content item is to be stored by choosing a Storag e Option. 5 Click the Finish button. Editing Content Repositor y Items T o edit Content Repositor y items: 1 Click Programming . 2 Click Content . The Content Repository wi[...]

Polycom VMC 1000 Broadcaster Guide Searching the Content Repositor y 22 Polycom, Inc. 5 Click the Delete button. You will be asked to confirm the deletion. 6 Click OK to delete the items. 7 Cancel to return to the default Content Repository view. Searching the Content Repositor y The Content Repository Search feature allows Administrative Users to [...]

Searching the Content Repositor y Distributing Content Polycom, Inc. 23 3 Click the More button. The Content Reposito ry: Ad vanced Media Search page appears. The attributes available for searching depend upon the configuration of your domain. 4 Enter the keywords and select the attr ibutes you want to search by and click the Search button. Search [...]

Polycom VMC 1000 Broadcaster Guide Searching the Content Repositor y 24 Polycom, Inc.[...]

Polycom, Inc. 25 3 Creating Polycom VMC 1000 Programs Over view This chapter explains how you can create broadcast programs in Polycom VMC 1000. This chapter contains the following sections: • About Categories • About Channels • About Programs About Categories Categories are containers for channels. They provide a way to organize your channel[...]

Polycom VMC 1000 Broadcaster Guide About Categories 26 Polycom, Inc. 2 Select Categori es . The Categories menu will appear. 3 Click the Add icon. The Add Category screen will appear. 4 Specify a category Name. 5 Specify an optional Descriptio n. 6 To replace the default Thumbnail:[...]

About Categories Creating Polycom VMC 1000 Programs Polycom, Inc. 27 a Click the Select icon. b Navigate through the Content Repository and select an Image. c Click Save. 7 Click Revert to Defaul t Thumbnail to use the default system image. 8 Edit the category Permissions. — Content Manager - Has the ability administ er and edit the content (whic[...]

Polycom VMC 1000 Broadcaster Guide About Channels 28 Polycom, Inc. Delete Categories To d e l e t e c a t e g o r i e s : 1 Click Programming . 2 Click Categories . 3 Click the box to the left of the appropriate category. Please make sure that there are no ch annels associat ed with the category before deleting it. 4 Click the Delete icon About Cha[...]

About Channels Creating Polycom VMC 1000 Programs Polycom, Inc. 29 3 Click the Add icon. 4 Specify a category Name . 5 Specify an optional Descriptio n . This description appears on the channe l listing page. It may be truncated by the Polycom VMC 1000 so it displa ys more cleanly within the user. 6 Check the Use long description checkbox to enable[...]

Polycom VMC 1000 Broadcaster Guide About Channels 30 Polycom, Inc. 9 To enable Employee Generated Content, select the Is EGC Enabled? checkbox. This will allow for up load of content from the Viewer Portal. 10 To replace the default Thumbnail : a Click the Select icon. b Navigate through the Content Repository and select an Image. c Click Save . 11[...]

About Channels Creating Polycom VMC 1000 Programs Polycom, Inc. 31 3 Click on the channel Name . 4 Edit the channe l properties. 5 Click Save . Delete Channels T o delete channels: 1 Click Programming . 2 Click Channels . 3 Click the box to the left of the appropriate category. Please make sure that there are no pr ograms associated with the channe[...]

Polycom VMC 1000 Broadcaster Guide Featured Items 32 Polycom, Inc. Featured Items Featured items are channels and progra ms that are prominent ly highlighte d on the initial pages of the Program Browser and listed in the Featured Items section of the View Content page. The Domain Administrator selects these channels. The Domain Administrator can c [...]

Moderate Reviews Creating Polycom VMC 1000 Programs Polycom, Inc. 33 Moderate Reviews If reviews and review moderation are enabled through a domain, the Moderate Reviews tab allows admini strators to approve or unapprove reviews made on content. T o moderate reviews made in the Viewer Por tal: 1 Navigate to Programming > Mo derate Reviews. 2 Cli[...]

Polycom VMC 1000 Broadcaster Guide About Programs 34 Polycom, Inc. 4 Click Add to add additional Attribute Values. 5 Add values for the Key and Name fields for each value to appear in the drop-down menu. 6 Click Save. The Custom Attribute page wi ll now appear during program creation. About Programs A program is a metadata “wrapper” th at contr[...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 35 • Group Association • Encode Only (never available) Based on all the attribut es, a program can be: • Available : Accessible by any Viewer, authenticated or not. •I n c o m p l e t e : Program requires additional in formation before it can be used. — Needs Stream Assignmen[...]

Polycom VMC 1000 Broadcaster Guide About Programs 36 Polycom, Inc. Details If you place your mouse over the Access icon, the Access description displays. The description shows any reasons why th e program is not publicly available .[...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 37 About Program T ypes The Polycom VMC 1000 supports the following types of programs: • Automated File Broadcast • Automated Encoder Broadcas t • On-Demand (VOD) • Live Broadcast • Capture Only Live From Encoder and Encode Only programs have an icon to display whether they a[...]

Polycom VMC 1000 Broadcaster Guide About Programs 38 Polycom, Inc. 4 Click one of the menu options: — Automated File Broadcast — Automated Encoder Broadcas t — Capture Only — Live Broadcas t — On-Demand 5 Use the directions in the followin g sections for edit ing the program type you created. Editing an Existing On-Demand Program 1 Click [...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 39 3 Fill in Author, Cop yright, Description s, Keywords (these are optional). If you choose to use a long descripti on, you will be prompted to add an additional description. The short de scription can be read in program listings, the program pla yer, and mous eover information in car[...]

Polycom VMC 1000 Broadcaster Guide About Programs 40 Polycom, Inc. Adding Program Assets T o add progr am assets: 1 To add a program image (thumbnail) to be displayed on the Program Browser, click the Select icon in the Image se ction. Clicking the Select button takes you to the Content Repository. 2 From the Content Repository, click on the thumbn[...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 41 4 In the Content Repository, highlight the items you want to add and click the right arrow button to select the items. You can associate more than one streaming file with any program. 5 Click the Save button. 6 Select the U se Embedded Media Player for Media checkbox if you want thi[...]

Polycom VMC 1000 Broadcaster Guide About Programs 42 Polycom, Inc. Follow the steps in the sections To select a single CDN for program distribution or in To select an audience for program distribution . T o select a single CDN for program distrib ution 1 From the Edit Program page, cl ick Edit beside Content Deli very . 2 Choose Delivery Option fro[...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 43 T o select an audience for program distribution 1 From the Edit Program page, cl ick Edit beside Content Deli very . 2 Select the perform audience selection radio button. 3 Select one or more Audie nces. 4 Click Next to go to the Program Access page . Setting Program Access T o set [...]

Polycom VMC 1000 Broadcaster Guide About Programs 44 Polycom, Inc. 2 To require your users to log in to the system before viewing content, check the Login Required box. 3 To make this program a Private Program by requiring a private code, check the Private Program box. If user-defined private codes are allowed, you must either enter a code, or clic[...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 45 Adding Program Information 1 Select a Channel in which to save this program, if prompted. 2 Enter program Name . This name appears to Viewers to identify the program. 3 Fill in descriptions and search keywords (this is optional). The more keywords you enter, the more lik ely your pr[...]

Polycom VMC 1000 Broadcaster Guide About Programs 46 Polycom, Inc. Scheduling a Live From Encoder Progr am 1 Under Start Listing , select when you want the program to begi n being listed on the Program Browser. Depending on how the Polycom VMC 1000 is configured to up date the programming cache, it may take a fe w minutes for the program to become [...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 47 Setting Encoder Reser vations The section displays the domai n's available studios and encoders and existing reservations for those encoders o n the day you have selected for your broadcast. Existing reservations are show n as light blue bars on the grid. Your proposed programs[...]

Polycom VMC 1000 Broadcaster Guide About Programs 48 Polycom, Inc. 4 In the Content Repository, highlight the items you want to add and click the right arrow button to select the items. 5 Click the Save button. 6 To associate slide media with this prog ram, click the Select icon in the Slides section. Clicking the Select icon ta kes you to the Cont[...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 49 Choosing Program Distribution Options You can assign a single CDN to di stribu te your program to your users or you can distribute your prog ram using CDNs associated with an Audience. An Audience in the Polycom VMC 1000 is collection of netw ork routing information that decides wha[...]

Polycom VMC 1000 Broadcaster Guide About Programs 50 Polycom, Inc. 2 For each content type attached to the program (e.g., downloads, streaming media) select a Delivery Option and at least one Access Point 3 Click Next . 4 Click Next . 5 Go to the Setting Program Access section. T o select an audience for program distribution 1 Select the Audiences [...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 51 3 To make this program a Private Program by requiring a private code, check the Private Program box. If user-defined private codes are allowed, you must either enter a code, or click the Generate button to create a random one. 4 If user defined codes are not allowed, you must click [...]

Polycom VMC 1000 Broadcaster Guide About Programs 52 Polycom, Inc. 2 Select a channel in which to save this program if prompted. 3 Fill in descriptions and search keywords (this is optional). The more keywords you enter, the more lik ely your program is to come up in a program search. 4 Click Next to continue.[...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 53 Setting Encoder Reser vations The section displays the domai n's available studios and encoders and existing reservations for those encoders o n the day you have selected for your broadcast. Existing reservations are show n as light blue bars on the grid. Your proposed programs[...]

Polycom VMC 1000 Broadcaster Guide About Programs 54 Polycom, Inc. Reviewing Program Summar y Infor mation T o review Program Summar y information: 1 Review the summary page for accuracy. Complete Encode Only prog rams are always displayed as Suspended. 2 Click Finish to save your program. Editing an Automated File Broadcast Program T o edit an Aut[...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 55 Setting Up a Automated File Broadcast Program T o set up a Automated File Broadcast program: 1 Under Start Listing , select when you wan t the program to begin being listed on the Program Browser. Depending on how the Polycom VMC 1000 appliance is configured to update the programmin[...]

Polycom VMC 1000 Broadcaster Guide About Programs 56 Polycom, Inc. 6 Select the U se Embedded Media Player for Media checkbox if you want this program's media content items to be launched in a branded pop-up window. 7 Enter the program duration in minutes. 8 To associate downloadable media with this program, click the Sele ct icon in the Downl[...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 57 2 For each content type attached to the program (e.g., downloads, streaming media) select a Delivery Option and at least one Access Point 3 Click Next . T o select an audience for program distribution 1 Select the Audience radio button. 2 Select one or more Audie nces. 3 Click Next [...]

Polycom VMC 1000 Broadcaster Guide About Programs 58 Polycom, Inc. Editing an Automated Encoder Broadcast T o edit an Automated Encoder Broad cast program: 1 Click Programming . 2 Click Programs . 3 Click the Program name for the auto mated broadcast program you want to modify. The Program Summary page is displ ayed. 4 You can edit any of the group[...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 59 3 Fill in descriptions and search keywords (this is optional). The more keywords you enter, the more lik ely your program is to come up in a program search. Scheduling an Automated Encoder Broadcast Program 1 Under Start Listing , select when you want the program to begi n being lis[...]

Polycom VMC 1000 Broadcaster Guide About Programs 60 Polycom, Inc. Setting Encoder Reser vations The section displays the domai n's available studios and encoders and existing reservations for those encoders o n the day you have selected for your broadcast. Existing reservations are show n as light blue bars on the grid. Your proposed programs[...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 61 4 In the Content Repository, highlight the items you want to add and click the right arrow button to select the items. 5 Click the Save button. 6 To associate slide media with this prog ram, click the Select icon in the Slides section. Clicking the Select icon ta kes you to the Cont[...]

Polycom VMC 1000 Broadcaster Guide About Programs 62 Polycom, Inc. Choosing Program Distribution Options You can assign a single CDN to di stribu te your program to your users or you can distribute your prog ram using CDNs associated with an Audience. An Audience in the Polycom VMC 1000 is collection of netw ork routing information that decides wha[...]

About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 63 2 For each content type attached to the program (e.g., downloads, streaming media) select a Delivery Option and at least one Access Point 3 Click Next . 4 Go to the Setting Program Access section. T o select an audience for program distribution 1 Select the Audiences radio button. 2[...]

Polycom VMC 1000 Broadcaster Guide About Programs 64 Polycom, Inc. 3 To make this program a Private Program by requiring a private code, check the Private Program box. If user-defined private codes are allowed, you must either enter a code, or click the Generate button to create a random one. 4 If user defined codes are not allowed, you must click [...]

Polycom, Inc. 65 4 Using the Media Editor This chapter explains how to use the Medi a Editor to edit video media used in your programs. This chapter contains the following sections: • About Media Editor • Editing Video Content About Media Editor Media Editor is a web-based t ool that allows you to edit script events associated with an archive o[...]

Polycom VMC 1000 Broadcaster Guide Editing Video Content 66 Polycom, Inc. T o launch the Media Editor: 1 Click the video in the Content Repository. 2 Click the Launch Media Editor button to launch the Media Editor interface. The video downloads and plays rather than streams. You can only edit the video after it has completely downloaded. The Contro[...]

Editing Video Content Using the Medi a Editor Polycom, Inc. 67 The Timeline Area The Timeline Area shows a list of e v ents associated with the video in chronological order. Each event type has its own icon: • Slide • Chapter • Caption Filtering Events The list of events can be filtered by un-checking some of the event types to be displayed f[...]

Polycom VMC 1000 Broadcaster Guide Editing Video Content 68 Polycom, Inc.[...]

Polycom, Inc. 69 5 Creating Repor ts This chapter contains the following sections: • About Reports • About Aggreg ate Program Reports • About Program Reports • Printing Reports From Internet Explorer About Repor ts Reports allow administrators to see in formation and statistics on the use and effectiveness of their streaming media. W hile a[...]

Polycom VMC 1000 Broadcaster Guide About Aggregate Program Reports 70 Polycom, Inc. • Media Format Usage Report - This report details the number of megabytes streamed and stored for each media for mat type used. The value for megabytes stored represents the ending storage totals for the selected date range. • Program Populari ty Report - This r[...]

About Aggregate Program Reports Creating Reports Polycom, Inc. 71 Expor ting the Entire Repor t 1 A report can exported to a file format by clicking the Export Report (PDF or Excel) button. 2 Click the Save button to save the reporting file locally.[...]

Polycom VMC 1000 Broadcaster Guide About Program Reports 72 Polycom, Inc. About Program Repor ts Program Reports are available in HTML format for a particular program or user. These reports are available from th e Program listing page, or the Viewer listing page. The Polycom VMC 10 00 has the following Program Reports: • Activity - This report co[...]

Printing Reports From Inter net Explorer Creating Reports Polycom, Inc. 73 2 Click the Layout tab. 3 Choose Landscape . 4 Click OK . Setting Printing Background Color & Images By default, most browsers do not pr int background colors and background images. If you print your report and do not see table background color, perform the following pro[...]

Polycom VMC 1000 Broadcaster Guide Printing Reports From Internet Explorer 74 Polycom, Inc.[...]