Sharp UP-X300 инструкция обслуживания

POS TERMINAL FRONT END INSTRUCTION MANUAL UP -X300 MODEL[...]

1 INTRODUCTION Thank you very much for your purchase of the SHARP POS T erminal Model UP-X300. This UP-X300 POS terminal operation manual explains the operation procedure of UP-X300 which is used as a terminal in the POS system. Please read this manual carefully before operating your machine in order to gain full understanding. Please keep this man[...]

2 CONTENTS INTRODUCTION ································································································································ 1 CONTENTS ·····························[...]

3 Non-turnover sales ············································································································· ·· 39 PLU Menu entries ··········································?[...]

4 Paid-out (PO) entry ············································································································ ··· 76 No sale (exchange) ·········································[...]

5 13 Employee Function ············································································································ · 125 Employee log-on/log off ·······································?[...]

6 SYSTEM CONFIGURA TION Y our POS terminal may be connected to a server (POS server) and other POS terminals unless your POS terminal is used as a stand-alone POS terminal. Also, various peripherals such as a printer , barcode scanner and magnet card reader may be connected with your POS terminal. Please refer to the following list for the peripher[...]

7 1 Prior to Operating the POS T erminal How to use the touch panel The operator display of the POS terminal is a touch panel. So, the operations can be performed by touching the panel (keys, items, buttons, etc. on the screen) of the operator display . To touch the panel, use your finger or a stylus. Never apply excessive force when touching the d[...]

8 3 2 Tu r ning ON / [CLK#]/[EMP#] Initial screen f or log-in Job menu screen Graphical table la yput screen Sign-on: Clerk code ➞ [CLK#] * Log-on: Emplo yee code ➞ [EMPLO YEE#] Log-off: [EXIT] Registration screen 1 Ta b le list screen [JOB MENU] [SCREEN#] To change screen Ta b le selection ( ➞ [ORDER] ) Operator display screen configuration [...]

9 NOTE W all paper can be displayed if it is set. ■ Screens The POS terminal provides the following four kinds of screens to execute various functions. The details of each part of each screen is described in the subsequent section. Initial screen The screen that is displayed when you turn on the POS terminal and when you make a sign-off operation[...]

10 T able layout screen The screen to access tables for guest checks. Graphical table layout screen and open table list belong to this screen. Y ou can go to the graphical table layout screen by sign-on operation or by touching the [T ABLE LA YOUT] key , and the open table list by touching the [T ABLE LIST] key . Graphical table layout window Graph[...]

11 Multiple numbers of the registration screens can exist on your POS terminal, and can be accessed by entering a number and touching the [SCREEN #] key . An item window may be changed automatically according to the preset time zones, such as lunch time and dinner time. The window can also be changed manually by entering a target menu number and to[...]

12 ■ Areas configuring screens Information/Status window This area displays information and status such as date, time, clerk name and mode. Registration information area On this area, the following information icons will appear when the corresponding condition is satisfied. Date/Time/Clerk name T ime zone/Room info. Screen name Registration infor[...]

13 Normal key window Numeric key window , job-menu window , function key window , menu window , PLU menu window , etc, are made up of keys to make all kinds of operations. Key names can be changed freely by programming. Item key window Sales items are displayed in the window . By touching an item key , the item can be registered. In case of menu ke[...]

14 Receipt window The receipt window appears only on registration screens. Receipt window expand function Previously ordered items in guest check may be summarized, but it is possible to view the detail of the items by touching the [EXP AND] key . Previous check key T able # key Check # key Item area - quantity , item name and amount are displayed.[...]

15 Pop-up window When data entry is required to execute the function you selected by touching a key , for example, when you touch the [NAME/ADDR] key to enter the name and address of a guest, a pop-up window will appear automatically . Enter the necessary information using the keyboard or keypad appeared, and/or or select (touch) an option when opt[...]

16 T able layout window The table layout window has graphical table layout and table list window , which appear on the table layout screen only . Open table list window Graphical table layout window[...]

17 V iewing the customer display (option) The UP-X300 has no standard customer display . However , the pole type or integrated type customer display can be attached. On the customer display , sales item, price, payment information and messages for customer may be displayed. The message is scrolled from the right to left on the display . Screen save[...]

18 Key list (except item and combo keys) Caption (default) Function 0 thru 9 Used to enter a numeric data. (0 thru 9) 00 Used to enter a numeric data. (00) 000 Used to enter a numeric data. (000) 1/2 Used to enter a 1/2 . Used to enter a fractional part. CL Used to clear the entered data (amounts/rates/parameters, etc.) and the error state. Used as[...]

19 Caption (default) Function WITH Adds a tied PLU for combo or set PLU. WITHOUT Deletes a tied PLU from a combo or set PLU. NEXT COND. Goes to next condiment without setting current condiment. CHG COND. Changes a condiment (for dessert feature). W ASTE Goes to the waste mode. REPEA T ROUND Allows reorder of the previous items for a table. Dept Shi[...]

20 Caption (default) Function CASH TIP In Allows tip entry by cash. Non Cash TIP In Allows tip entry by check/charge. T ip Paid Allows payment of tip to an employee. EDIT TIP Allows to edit tip amount. T ip Transfer Allows tip transfer/split. MDSE SBTL (For US tax system) SBTL Obtains a subtotal. T AX n SBTL (For US tax system) T AX SHIFT(T ax Shif[...]

21 Caption (default) Function BILL Allows to print a bill. G.C.RCPT Allows to print a guest check receipt. G.C. COPY Allows a guest check copy . E.BILL Allows to print a entertainment bill. C.BILL Allows to print a cumulated bill. MACRO# Executes a macro key entry . MACRO n (macro name) Executes the macro entry . SCM+ Allows a stored cash memory ad[...]

22 2 Prior to Making Item Entries General operation flow for daily registration 1. Checking connection of peripherals and printer paper Make sure that all peripherals are connected securely . Also make sure that all printers in your system have adequate paper rolls. For more information about the peripherals and applicable paper rolls for printers,[...]

23 Error W arning When an error occurs on your POS terminal, an error message will appear on the operator display . For displayed error messages, there are two options: Error messages are displayed with the [OK] key , touching the [OK] key makes the message clear . Another option is that an error message disappears automatically . When an error occ[...]

24 • When Drink Dispenser Missoperation memory gets full The registration of drink dispenser debit is prohibited. Please call your manager . • When Reg Buffer gets full The registration is prohibited. Please call your manager . • When PLU memory gets full The registration is prohibited. Please call your manager . Emergency lock clear Y ou can[...]

25 Clerk sign-on/sign-off operation ■ Sign-on operation Prior to item entry , the clerk will be compelled to enter his or her assigned clerk code. However , this may not be necessary if the POS terminal has been programmed for the clerk code entry as re- designation mode. NOTE Y our POS terminal provides three systems for the sign-on/off operatio[...]

26 ■ Message for clerk (Electronic mail function) When a clerk got a mail, the following window will appear . To close the window , touch [Cancel]. To delete the message, touch [Delete]. To print the message, touch [Print]. ■ Sign-off operation A signed-on clerk may be automatically signed off after finalizing a transaction. If not, the clerk s[...]

27 ■ Reason code When you make some operations, you may be required to enter a reason code to execute the operation. In this case the reason code entry window will appear automatically . Select the reason code, or select [OPEN CODE] to enter the code directly . ■ Special password When you make an operation, you may be required to enter the spec[...]

28 Starting cash memory Y ou may be required to enter the float amount (starting cash memory) in the drawer before starting entry operations. The amount should be discriminated from the sales amount when reports are generated, or in case of cash/cheque declaration is compulsory (please refer to CCD section for details), that amount should be omitte[...]

29 3 Item Entries Single item entries ■ Direct PLU entries Only preset entry is allowed: ➞ [Direct PLU key] Only open entry is allowed: ➞ Unit price ➞ [Direct PLU key] ➞ [Direct PLU key] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER] Preset and open entries are allowed: ➞ [Direct PLU key] ➞ (Key pad appears) ➞ [ENTER] (For preset [...]

30 ■ EAN entries Scanning EAN code: Ä Entering EAN code: EAN code ➞ [PLU/SUB] NOTE • When scanning or entering an undefined code, your POS terminal will go into the learning function mode if the learning function is allowed. For details of the learning function, please refer to “PLU/EAN learning function”. •Y ou can display preset unit[...]

31 Repeat entries Y ou can use this function for repetitive entries of the same items. T ouch an item on the receipt window and touch the [+] key . Y ou can repeat touching the [+] key to a desired number . NOTE •Y ou can sort the list by name or the code. T ouch the column title “Code” or “Name”. 3. Select an item and touch [Enter].[...]

32 Repeat round entries This function is intended for a bar tender to accomplish reorder entries simply by touching a single key , when a guest or a group of a guest reorders drinks. Y ou can enter reordered items based on the last order by touching the [REPEA T ROUND] key . For example, it is assumed that beer , whiskey and wine are preprogrammed [...]

33 Multiplication entries Use this feature when you need to enter two or more the same items. This feature helps you when you sell a large quantity of items or need to enter quantities that contain decimals. ■ Direct PLU entries Only preset entry is allowed: ➞ Quantity ➞ [Direct PLU key] Only open entry is allowed: ➞ Quantity ➞ [(x)] ➞ [...]

34 ■ EAN entries Scanning EAN code: Quantity ➞ Ä (Scan EAN code) Entering EAN code: Quantity ➞ [(x)] ➞ EAN code ➞ [PLU/SUB] ■ Using PLU name search function Y ou can use the PLU name search function for multiplication entry . Enter an quantity , and start PLU name search by touching the [PLU NAME] key .[...]

35 Split-pricing entries Y ou will use this function when your customer wants to purchase more or less than the base quantity of a loose item. ■ Direct PLU entries Only preset entry is allowed: ➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [Direct PLU key] Only open entry is allowed: ➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ U[...]

36 ■ EAN entries Scanning EAN code: ➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ Ä (Scan EAN code) Entering EAN code: ➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ EAN code ➞ [PLU/SUB] NOTE • When you use a base quantity programmed, skip entering base quantity ( ➞ Base q’ty ➞ [(x)] ). • Quantity: Up to four[...]

37 Single Item Cash Sale (SICS)/Single Item Finalize (SIF) entries The operation is the same as that for normal PLU/EAN entries. ■ SICS entries • This function is useful when a sale is for only one item and is for cash; such as a newspaper . This function is applicable only to those items that have been programmed for SICS. • The transaction [...]

38 Scale entries Y ou have a choice of either manual or automatic method for scale entry . If the first method is chosen, the clerk needs to enter the reading of the scale manually . If the second one is chosen, the weight is automatically read from the connected scale (option) and appears on the POS terminal display . For the refund entry , only m[...]

39 PLU Menu entries Y our POS terminal can have hierarchical categories as PLU menues. For example, it is assumed that your POS terminal is programmed as; Main category: Drink (PLU menu) Sub category: Wine, Beer and Soft (PLU menu linked to Drink) Item: T ea, Coffee, and Orange Juice (Item PLUs linked to Soft) When you touch Drink, the sub category[...]

40 Modifier PLUs The modifier function is used in pubs and restaurants for a quick and easy registration of reduced or increased item sizes. One PLU (original PLU) can have a maximum of 99 modifier PLUs . When a modifier key ([MODIFIER 1] - [MODIFIER 99]) is pressed before or after (depending on programming) an item (original PLU) is entered, the m[...]

41 Promotion Function Y our POS terminal provides three promotion functions; mix and match, automatic modifier and happy hour functions. The operation is the same as for normal item entries. Y ou can program time conditions for executing promotion function; start/end date, time, day of week, month of year) ■ Mix and match function This function i[...]

42 Set selling type (individual type) It is assumed the following is programmed for a mix-match. Promotion type: Amount discount Mix & match type: Individual type Discount amount: 1.00 PLU items: PLU 1 (2.30), PLU 2 (3.10) and PLU 3 (2.50) T rip level: 1 for PLU 1, 1 for PLU 2 and 2 for PLU 3 Sale 1 PLU 1 2.30 PLU 2 3.10 PLU 3 2.50 PLU 3 2.50 S[...]

43 Link PLU entries Operation is the same as that for normal PLU entries. When a link PLU is entered, the total amount of the linked PLUs is included and the label of the linked PLU is printed automatically . All PLUs, the link (parent) PLU as well as the linked PLUs, are subjected to V A T calculation. The percent calculation is in effect for the [...]

44 Combo meal entries Operation is the same as that for normal PLU entries. When a combo meal is registered using a combo key such as HAMBURG SET , the items linked to the combo meal are all registered automatically . The sum of all adjusted prices for the combo entry becomes the combo meal price. Adding to normal adjusted prices for a combo meal, [...]

45 Set PLU entries Operation is the same as that for normal PLU entries. When a set PLU is entered, the items linked to the set PLU are all registered automatically . The sum of all adjusted prices for the set PLU are registered as the price. NOTE • Different from combo meal, only one price setting is available for tied PLUs. Therefore, always th[...]

46 With/Without entries This function is used to add or delete tied PLU(s) to or from a combo/set PLU entered to allow a special request by a guest or to meet other situations, such as removing tomato from a dish in a restaurant. To realize this function, use the [WITH] key to add one of the tied PLUs to combo/set PLU, and the [WITHOUT] key to dele[...]

47 Condiment entries Y our terminal may be programmed for prompting condiment and preparatory instructions for a menu- item PLU. When you select a menu-item PLU, a prompting message such as “HOWCOOK?” and a list of the “Condiment PLUs” will appear . Y ou must specify one of the “Condiment PLUs” such as “without mustard” to meet a sp[...]

48 ■ How to make multiple entries For a multiplication entry for a condiment menu, the registration should be either of single or multiple entry methods. (Depending on programming) Single entry method Condiment items for a menu must be entered one by one as shown below . Entry Message Receipt window Note 3 [STEAK] HOW COOK? For the first steak [R[...]

49 Multiplication item entry Condiment items can be entered by a condiment items by using multiplication entry . Entry Message Receipt window Note 3 [STEAK] 1xSTEAK 1xSTEAK 1xSTEAK HOW COOK? 2[RARE] 1xSTEAK [WELLDONE] RARE 1xSTEAK RARE 1xSTEAK WELLDONE POT A T O? 2[BAKED.P] Selecting item [ENTER] * 1xSTEAK RARE BAKED. P 1xSTEAK RARE BAKED. P POT A [...]

50 ■ How condiment item prices are printed: The price of each condiment item is either rolled-up to the condiment menu price or printed independently (depending on condiment table programming). Programming PLU Item label Unit price Condiment table #1 PLU 21 HAMB SET 6.50 1 Condiment Condiment Pricing Next Linked PLU Item label Unit price table # [...]

51 Entry Receipt window Note 1 [T ABLE #] T able selection [TODA Y'S SPECIAL] 1 TODA Y'S SPECIAL 15.00 Condiment entry [Onion Soup] 1 Onion Soup [Dessert] 1 Dessert 2 dummy desserts are entered. [TODA Y'S SPECIAL] 1 TODA Y'S SPECIAL 15.00 [Corn Soup] 1 Corn Soup [Dessert] 1 Dessert [NBAL] T emporary finalization * For reorder 1 [...]

52 Price shift by menu The preset price of each PLU is changed automatically by preset hourly range for valid menu (e.g. morning time/lunch time etc.). The prices for the menu can also be changed manually be pressing the [MENU#] key . Y our POS terminal provides a maximum of five prices (5 menus having different prices, one for general time zone, a[...]

53 W ASTE mode This mode is used to throw away an article which has already been prepared and is no longer serviceable. 1. T ouch the [W ASTE] key . The POS terminal will enter to the W ASTE mode. (The trash can icon appears at the information/status window .) 2. Enter items to be wasted. (Please refer to item registration section.) 3. T ouch the [[...]

54 PLU/EAN learning function When you enter or scan an undefined code, you are required to enter its unit price and the associated department. The code, associated department and unit price entered are stored in the PLU/EAN file or the dynamic PLU/EAN file and used for future EAN sales entries. 1. When an undefined code is scanned or entered, the m[...]

55 Price inquiry (view) function Y ou can use this function when you want to know the unit price of the PLU/EAN item during transaction. Y ou can register the item, and also change the price temporally while the programmed unit price is not changed. 1. T ouch the [INQ] key . 2. Enter a PLU/EAN code you want to know the price. • Code entry: ➞ PL[...]

56 Price change function Y ou can use this function when you need to change the unit price or associated department of a PLU/ EAN item. There are two methods for change: 1. Price change mode Y ou can change the preset price and/or the associated department of a PLU/EAN item permanently . 2. Changing price during a transaction When you find a wrong [...]

57 Changing price during a transaction 1. Enter an objective item. • Code entry: ➞ PLU/EAN code ➞ [PLU/SUB] • Direct PLU entry: ➞ [Direct PLU key] • Scanning an EAN code 2. If the PLU has a wrong price, touch the [PRICE CHANGE] key . 3. The key pad will appear , and the unit price and the associated department code will be displayed at [...]

58 Countdown items (86 item) This function is suitable for the control of quantity restrictions on sales (e.g. special sales, control of a small stock, etc.). The countdown value will be shown with text and/or icon of key . It is decreased by selling quantity at real time. If countdown value reaches to zero, the item cannot be sold depending on pro[...]

59 4. Enter a quantity of the item, and touch [ENTER]. The item and stock number appear in the countdown item window . 5. Repeat from step 2 to create another new countdown item, if necessary . To finish the operation, touch [OK]. Modifying countdown values 1. T ouch the [COUNTDOWN] key . 2. The countdown item list window will appear . 3. Select a [...]

60 4. Enter a new quantity of the item, and touch [ENTER]. The item and the new quantity appear in the countdown item window . 5. Repeat from step 2 to modify another countdown item, if necessary . To finish the operation, touch [OK]. Deleting countdown items 1. T ouch [COUNTDOWN] key . 2. The countdown item list window will appears. 3. Select a PL[...]

61 Recipe guidance The [RECIPE] key allows employees to display recipes of sales items that have been selected on the display . For example a new bartender might use this option if he/she forgets or does not know how to prepare a drink. They can also print the recipe. 1. Enter an objective PLU. • Code entry: ➞ PLU/EAN code ➞ [PLU/SUB] • Dir[...]

62 4 Display of Subtotal Y our POS terminal provides the following types of subtotals: ■ Subtotal T ouch the [SUBTOT AL] key at any point during a transaction. The sales subtotal including tax will appear in the receipt window . ■ Difference subtotal (Differ ST) T ouch the [DIFFER SBTL] key at any point during a transaction. When you touch it f[...]

63 5 Finalization of T ransaction The following types of media; cash, cheque and credit, can be used for the finalization of transaction, and the direct finalization and the amount tendering are available. When a customer gives the exact amount of money , you can finalize the transaction without entering tendered amount (direct finalization). When [...]

64 6 Computation of V A T (V alue Added T ax) /T ax VA T/tax system The POS terminal supports up to 10 different tax definitions. Y our POS terminal provides percent rate tax calculation and tax amount entry method. For the percent calculation, the following formula are applied for V A T or tax calculation on each taxable subtotal (taxable 1 throug[...]

65 If programmed, V A T/tax assignment is printed at the fixed right position of the amount on the receipt and bill as follows: VA T1/tax1 - A VA T2/tax2 - B VA T3/tax3 - C VA T4/tax4 - D VA T5/tax5 - E VA T6/tax6 - F VA T7/tax7 - C VA T8/tax8 - D VA T9/tax9 - E VA T10/tax10 - F When the multiple V A T/tax is assigned to a PLU, a smaller number of [...]

66 VA T shift entries This feature is intended to shift the tax status of a particular item to another tax status. “V A T item shift” and “V A T transaction shift” are available to shift a tax status. VA T item shift The tax status of one item only is shifted. Y ou can use one or more tax shift keys. VA T transaction shift T ax status of al[...]

67 Return When a returned item (normally an item that can be resold) is received, use the [RETURN] key . Make a return item registration after touching the [RETURN] key at any timing during the registration. 7 Auxiliary Entries Refund When a refund item (normally an item that cannot be resold) is received, use the [REFUND] key . Make a refund item [...]

68 Discount or Premium entries using a discount key Y our POS terminal allows you to deduct or add a certain amount less than a programmed upper limit from individual items and to a total amount. NOTE • Not all items allow discount/premium. The items subjected to discount/premium are limited by programming. • Also not all clerks are allowed dis[...]

69 Discount or Premium entries using a percent key Y our POS terminal can make percent calculations (discount and premium) with the use of percent keys ([% n]). NOTE • Not all items allow discount/premium. The items subjected to discount/premium are limited by programming. Also not all clerks are allowed discount/premium operation. • The upper [...]

70 Group discount/premium Y our POS terminal gives you group discount/premium method. Items belonging to a discount/premium group are subjected to discount/premium, and discount/premium is performed according to the programmed percentage. Use the following procedure for group discount/premium operation. ■ Group discount 1. Enter a group discount [...]

71 8 Payment T reatment Handling tips Y our POS terminal provides tip-in, tip-editing, tip-transfer and tip-paid functions for treating tips. Read though this section for handling tips. ■ Tip-in entries Y our POS terminal allows entries of tips that your guests give to clerks in cash or other media (cheque or credit). Also depending on programmin[...]

72 ■ T ip editing This function is used for entering tip amounts after finalizing a guest check transaction. This function is available when the guest check transaction is finalized in credit tender , and also when the tip is paid in credit tender . The transaction number or bill number which is issued when the [SRVC] or [FINAL] key is touched in[...]

73 ■ T ip transfer This function is used to transfer tip amount from one clerk to another to share a tip with others. All or a part of tip amount can be transferred to another clerk. 1. Make sure the clerk whose the tip should be shared is logged-on. 2. T ouch the [TIP TRANSFER] key to display a tip transfer window . 3. Select an employee to whom[...]

74 Currency exchange Y our POS terminal allows payment entries in a foreign currency (totally nine different foreign currencies are available.) Pressing an exchange key creates a subtotal in foreign currency . Cash ([CASH 1] or [CASH 2]) alone can be handled after currency exchange. 1. T ouch the [EX n] key . The sales amount will appear in foreign[...]

75 Received-on-Account (RA) entry Received-on-account entry is available in the following two methods depending on programming: • Cash-only entry; cash is only available. • Mixed entry; mixed entries of cash, cheque and credit are available. Discount/premium using [% n] or [(-) n] key is available once on the mixed entry . Cash-only entry 1. En[...]

76 Paid-out (PO) entry Paid-out entry is available in the following two methods depending on programming: • Cash-only entry; cash is only available. • Mixed entry; mixed entries of cash, cheque and credit are available. Cash-only entry 1. Enter PO amount (max. 8 digits, varies depending on HALO programming) and touch a PO ([PO n]) key . Mixed e[...]

77 No sale (exchange) To open the drawer without any sales entry , use a cash key or the [Nosale] key depending on programming. T ransferring cash This function is used to change cash sales amount for credit or cheque sales amount. For example, you can use this function in the following situation: Y ou finalize a transaction by cash to issue a bill[...]

78 VIP sales This function is used for transactions for important guests. Y our POS terminal goes to the VIP sale mode when the [VIP n] key is touched at the beginning of transaction. In the VIP sale mode, the items which are preset as VIP sale available can be registered and the amount is reduced to zero. The VIP sale mode is canceled automaticall[...]

79 9 T ext Entries Free text entries Free text can be printed on a remote printer by entering a free text code. Y ou can print a preset free text by direct key entry , text code entry and text list entry , or enter free text during registration by open entry , while the method are preprogrammed. Free texts can be printed together with single item e[...]

80 T ext list entry: (FREE TEXT list window appears) ➞ Quantity ➞ [(X)] ➞ [TEXT#] ➞ Select a target text ➞ (Item entry) When the Quantity is “1”, it is unnecessary to enter the Quantity ( “ ➞ Quantity ➞ [(X)] ➞ ”). Open entry: (FREE TEXT window appears) ➞ Quantity ➞ [TEXT n] ➞ Enter or change text and touch [OK] . When[...]

81 Address entries The name and address of a guest can be entered during a transaction. The name and address of the guest are printed on a bill. 1. Press the [NAME/ADDR] key . The ADDRESS ENTR Y window will be displayed. 2. Enter the address and name of the guest, and touch [OK]. To cancel the entry , touch [CANCEL].[...]

82 10 Correction Item void using the [-] key The [-] key allows you to void items. The last item, past items and printed items can be voided. To void an item: 1. T ouch the line of an item to be voided. The selected item will be highlighted. 2. T ouch the [-] key . The item will be voided. In case of multiple number of quantity are registered for t[...]

83 To void multiple items: 1. T ouch the lines of items to be voided. The selected items will be highlighted. 2. T ouch the [-] key . The items will be voided. 2. T ouch the [-] key . The item will be voided. To void printed item 1. T ouch the line of an item to be voided. The selected item will be highlighted.[...]

84 Check/Subtotal void In order to cancel all of the items registered, perform a check void. In case of you open a table for the guest, perform a check void immediately after re-opening the table. Under the table control, in order to cancel only newly entered items after re-opening a check, perform a subtotal void. Check void: In order to void all [...]

85 Changing quantity using the [+] key The [+] key allows you to add quantity of registered items. The last item, past items and printed items can be added. To add an item 1. T ouch the line of an item to be added. The selected item will be highlighted. 2. T ouch the [+] key . Quantity one is added to the item. To add multiple quantity , you can en[...]

86 Correction after finalizing a transaction - V oid mode When you need to void incorrect entries that clerks cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by using the [-] key), enter the void mode by touching the [VOID mode] key , and repeat the entries that are recorded on an incorrect rec[...]

87 11 Customer Management Y our POS terminal can provide customer management functions. To enable the customer management function, you have three options: • Entering the customer code assigned to a customer • Swiping a customer card • Scanning a barcode (customer code) Y ou can enter the customer code at any point during a transaction. After[...]

88 3. Enter the customer ’s name and address, then touch [OK]. 4. Make item entries. NOTE When entering a wrong customer code, you can cancel the operation by following two methods. • When no item is registered: T ouch the [Nosale] key . • When an item is registered: Operate “subtotal void”. 2. Enter a customer code (max. 13 digits), swip[...]

89 To recall a customer information by entering the customer code 1. T ouch the [CUST] key . The customer code entry window will appear . 2. Enter a customer code, swipe a customer card or scan a barcode. The customer name will appear on the receipt window (bottom line). 3. Make item entries. NOTE When entering a wrong customer code, you can cancel[...]

90 2. T ouch [Enter] without entering any code. The following window will appear . 3. Enter the name (the first name in case of David Brown) of a customer , and touch [OK]. The customer list will appear . 4. Select a target customer , and touch [Enter] to start item registration for the customer .[...]

91 12 Guest Control Y our POS terminal manages guests using tables. A group of tables are viewed and managed as a room, and a group of rooms are controlled by a revenue center . T ransaction data is consolidated by each revenue center . Y ou can view the tables in a room on the graphical table layout screen. T ouch the [T ABLE LA YOUT] key to displ[...]

92 General overview for guest control Floor planning Allocating clerks to time zone and sections, or make a change T able setting Displaying a room where the tables you are in charge are included • Checking table reservation status / Reserving a table for a guest • Joining tables • Changing smoking/non-smoking status • Changing table availa[...]

93 Floor planning Each clerk should be assigned to a time zone (work time) and sections (a group of tables in an area). For example, it is assumed that your POS terminal is programmed so that 2 clerks works at daytime. Basically those settings may be done by the POS server , while you can change the setting at your POS terminal. Please follow the p[...]

94 4. Select clerks to be assigned and touch [OK]. 5. Repeat the steps 3 and 4 if necessary . 6. T ouch [OK] after the selection. Y ou will return to the screen in step 2. T ouch [Exit] to finish. Changing a clerk in charge of a section using the [SECTION] key To change a clerk assigned to a section to other clerk, for example in case that the assi[...]

95 T able setting Y our POS terminal manages guests using tables. Normally table icons and auxiliary icons on the graphical table layout screen are used to give information about tables such as smoking/non-smoking and reservation status, and also information about guests themselves such as number of a guest group, what stages (appetizer , main dish[...]

96 • Reservation status Reservation status may be indicated by an icon. • Stages of a table Each table may have seven stages depending how services are progressed; free, order not open, appetizer , main dish, dessert, payment and cleaning. The stages are indicated by changing the color of the table (colors of frame and inside of the frame). The[...]

97 ■ How to control a table layout screen Based on the table status, you can control tables using the following functions: Zooming the table layout screen Y ou can zoom any position of the table layout screen you want to enlarge. That screen will be enlarged 4 times focusing on that position. T ouch an area (other than a table) to be enlarged, th[...]

98 Changing smoking/non-smoking status Y ou can change the smoking/non-smoking status of a table. 1. T ouch the [SMOKING] key . 2. T ouch the table you want to change the status. The status will be automatically changed to the another one. Managing table reservation Y ou can check reservation status by opening the reservation window by touching [RE[...]

99 3. T ouch the target table to be reserved. The reservation window where the details are entered will appear . 4. Enter the information of the guest; reservation date, time(hour/minute), number of guests (guest number) and name, and also address and phone number if necessary . After entering necessary information, touch [OK]. The reservation list[...]

100 ■ How to change a room Changing a table to be served in the registration screen 1. T ouch the [ROOM #] key . The Room window will appear . 2. Select a revenue center and a room. Editing the reservation table 1. T ouch the [RESERV A TION] key . The reservation list will appear on the display . 2. To modify , select the target reservation to be[...]

101 Searching a suitable table for guests using automatic table search function When a guest or a group of guests comes, you can search a suitable table for the number of guest with smoking or non-smoking selection on the table layout screen. 1. T ouch the [GUEST] key . The Auto T able Search window will appear . 2. Enter the number of guests using[...]

102 Managing the waiting list When no table is found to be available in automatic table search function or when the [W AITING] key is touched, your POS terminal will go to the waiting list function mode showing the window below . The waiting list is managed in First-In/First-Out(FIFO) principal. When a table becomes free for other guests listed in [...]

103 4. T ouch [OK]. The table layout screen will appear and the table available for the guest(s) will be highlighted. 5. If the table is OK, touch the [ORDER] key to receive orders. ■ Modifying the waiting list Y ou can modify a number of guests and/or smoking status for a guest enlisted in the waiting list, and also can delete an enlisted guest [...]

104 Managing guests For managing guests, your POS terminal provides various guest functions, such as room change, table change, bill separation, not only accepting orders and payments. All these functions can be performed by opening a table allocated for a guest or a group of guests. Normally you can open tables on a graphical table layout screen w[...]

105 2. T ouch a suitable table for a guest or a group of guests. In case T ype 1 method is used, the registration screen will appear to receive an order . In case T ype 2 method is used, touch the [ORDER] key to get an order . The registration screen will appear . NOTE • For selecting a suitable table for guests, you can use the automatic search [...]

106 ■ Opening a table by entering table number 1. Change a room, if necessary . 2. T ouch the [T ABLE #] key or touch the table number area of the receipt window. The following window will appear . 3. Enter a target table number and also enter a target check number if necessary in the following manner . For example: T able number 1: 1 [ENTER] or [...]

107 ■ Opening a table in use on the open table list Each clerk can display all the tables that are currently opened by the clerk on the table list. Y ou can select a table out of the list for reorder and payment, and also bill separation and table transfer which are described later . NOTE Supervisors can see all opened tables. 1. T ouch the [T AB[...]

108 ■ Changing a table to be served on the registration screen Y ou can directly ch ange a table to be served on the registration screen without displaying the table screen. Follow the procedure below . 1. T ouch the table number area. The table # window will appear . 2. Enter the target table number and touch [ENTER]. The current table will be t[...]

109 2. Select a target check number . Method 2 1. T ouch the previous or next check key . The check number will be increased or decreased every time you touch the previous or next check key . ■ Changing check number Method 1 1. T ouch a check number area. The table window will appear . Check number area Next check key Previous check key[...]

110 ■ Entering a number of guests manually Y ou can enter a number of guests seated on a table using the [GUEST] key when the table is open. The entry is compulsory when you open a table in case the entry is set to compulsory by programming. For the entry , enter a number of guests and touch the [GUEST] key when the table is open. NOTE • If a t[...]

111 ■ T ransaction migration Y our POS terminal allows you to migrate transactions which are registered without opening tables to transactions with tables opened for the guests. For example, after a guest has a drink at a bar , he has a meal at a table. His transaction at the bar can be migrated into one of guest checks which are controlled by op[...]

112 Deposit entries Deposit refers to a prepayment on a guest check. It can be received in cash, by cheque or credit. A received deposit can be refunded by touching the [DEPO RFND] key . Y ou cannot attempt to refund an amount larger than deposit balance. Deposit is available for regular customer accounts, and possible for normal tables. Deposit 1.[...]

113 Bill totalizing/Bill transfer The [B.T .] key is used to totalize multiple bills when, for example, a particular guest pays not only his or her bill, but also the bills of other guests (bill totalizing), and also used to change a bill number to another (bill transfer). ■ Bill totalizing/Bill transfer in the same room - Graphical layout screen[...]

114 - Registration screen 1. Open the source table to be moved. The registration screen will appear . 2. T ouch the [B.T . IN] key . The T able # window will appear . 3. Enter a destination table number and touch [ENTER]. The registration screen will be shown. ■ Bill totalizing/Bill transfer over a room - Graphical layout screen 1. T ouch the [B.[...]

115 - Open table list 1. T ouch the [B.T . OVER] key . 2. T ouch one or more source table to be moved. The tables will be highlighted. 3. T ouch the [B.T . OVER] key again. The room selection window will appear . 4. Select a revenue center and a room. The registration screen will appear . - Numeric table number entry 1. T ouch the [B.T . OVER] key [...]

116 Bill separating This function is used when each guest of a group pays his or her own order . With this function, you can select some items from a guest check to another guest check in the same table or of another table. The bill can be separated only under the same revenue center . To separate checks, your POS terminal provides several options.[...]

117 To change checks to be displayed using the previous/next buttons: T ouch a next or previous button, the BS screen will be scrolled to right or left. NOTE The check #1 column does not scrolled. To select a target check: T ouch the total window area of a target check. The selected check will be highlighted to notice you that check is selected. Af[...]

118 ■ Splitting multiple items In case that the ordered number of a target item to be transferred is a multiple number , the following number boxes appears automatically when you drag the target item to a destination check. Drag the item to the box having the number you want to split and drop it there. The number of the items are transferred to t[...]

119 ■ Splitting an item In case that the ordered number of a target item is one and it should be split among a group of guests, such as a bottle of wine, firstly touch the total window area(s) of destination check(s). The selected check(s) will be highlighted. Then operate a drag and drop operation for a target item to the highlighted area. The q[...]

120 ■ Splitting a check by specified amount of money A check can be split into two checks by specifying amount of money . The amount is used as a target amount for a new check. Y ou can repeat this operation. NOTE •T ax is always calculated each time this operation is performed. • Additional ordering is acceptable. 1. T ouch the [SPLIT V ALUE[...]

121 2. Enter a number , and touch [ENTER ]. Based on the number , the check will be split and a new check(s) will be created. ■ Splitting a check by a number of a group A check can be split by a number, such as a group number . All items of the check are divided by the number . The remains are added to the original check number . 1. T ouch the [S[...]

122 ■ Remerging split checks (bills) It is possible to remerge split checks. T ouch the [REMERGE] key , checks will be remerged. ■ Direct payment in a BS screen On a BS screen, you can make a payment operation. Select a check and make a payment operation. Check 02 payment has done.[...]

123 T ransferring open tables (guest checks) to another clerk Open guest checks can be transferred from a clerk to another clerk. This function may be convenient at the end of a clerk shift or whenever a clerk is relieved. It is possible to transfer one, several or all open tables. The clerk who has served the table must be signed on. T ype 1 metho[...]

124 Recalling data of closed tables(guest checks) Y ou can recall data of closed tables. All payment operations are canceled for the recalled guest checks, and the transaction is opened again. Following operation are available after a recall: •T o edit media type •T o correct items •T o add items •T o add tip •T o access by bill number or[...]

125 13 Employee Function Y ou can use the following functions by using employee codes. Employee log-on/log off Employees can be logged-on by entering employee codes, or they can be signed-on by using employee cards. T o use an employee card, you need a magnetic card reader (MCR). To log-on 1. Enter your employee code and touch the [EMPLOYEE #] key [...]

126 3. The default screen for the employee, which is programmed previously will be displayed. To log-off T ouch the [Exit] key to log off. (In case of job entry menu screen)[...]

127 Employee’ s working time recording Y ou can manage your working time; time-in, time-out, break-in and break-out time. The working time can be recorded by the following operations: ■ Time-in operation 1. T ouch the [TIME IN] key . The time-in window will appear . If you has already signed-on, the POS terminal will directly display time-in me[...]

128 ■ Break-in operation 1. T ouch the [BREAK IN] or [P AID BREAK IN] key . The break-in window will appear . If you has already signed on, the POS terminal will directly display break-in message shown in step 2. 2. Enter your employee code or swipe your employee card, and if necessary enter your password. Then touch [OK]. The break-in message wi[...]

129 2. Enter your employee code or swipe your employee card, and if necessary enter your password. Then touch [OK]. The break-out message will appear . ■ Break-out operation 1. T ouch the [BREAK OUT] key . The break-out window will appear . If you had already signed on, the POS terminal will directly display break-out message shown in step 2. 3. [...]

130 1. T ouch the [TIME OUT] key . The time-out window will appear . If you has already signed-on, the POS terminal will directly display time-out message shown in step 2. ■ T ime-out operation 2. Enter your employee code or swipe your employee card, and if necessary enter your password. Then touch [OK]. The time-in message will appear . 3. T ouc[...]

131 Editing employee’ s time record When it is necessary to edit an employee’s time record, use the following procedure. 1. T ouch the [TIME EDIT] key . The following window will appear . If you has already signed on, the POS terminal will directly display the window for entering a target employee code shown in step 2. 2. Enter your employee co[...]

132 4. Specify the date to be edited. Change the date on the date column, or display a calendar by touching the arrow key on the date column, and click the target date on the calendar . T o change the month, click the right or left arrow . After specifying the date, touch [OK]. The window for editing time will appear . 3. Enter the target employee [...]

133 5. To modify time: T ouch the line to be modified and touch [Modify]. The following window will appear . Change the time. T o change the minute, touch the minute column. After the setting, touch [OK]. T ime edit window will appear again with new setting. To make a new setting: T ouch [New]. The following window will appear . The time category y[...]

134 Sales for employees Sales for employees can be managed by entering employee codes. The sales shall be finalized by credit. 1. T ouch the [EMPL SALES] key . The following window will appear . 2. Enter the employee code for whom sales registration is performed, or swipe his or her employee card. Then touch [ENTER]. The employee code and name will[...]

135 Supervisor clerk This function is used to substitute a supervisor clerk for an ordinary clerk. The supervisor clerk can make entry as an ordinary clerk by assigning the ordinary clerk code. Y ou can use the supervisor clerk function only for substituting for an ordinary clerk. 1. Enter your clerk code, and touch the [CLK#] key , or insert your [...]

136 Overlapped clerk entry This function allows switching from one clerk to another clerk and to interrupt the first clerks entry . When a clerk key other than the one currently in operation is pressed during a transaction operation, the entries made thereafter are treated as different clerk sales. No item is printed on a receipt during an entry op[...]

137 14 Special Printing Function Printers may be connected with your POS terminal. Depending on the printers connected with your POS terminal, please refer to below for special printing function. After transaction receipt/Copy receipt printing- Receipt printer If your customer wants a receipt after you have finalized a transaction with the receipt [...]

138 Check printing (CHEQUE EURO and English cheque) - Slip printer The POS terminal can perform check printing (CHEQUE EURO and English cheque) when it is connected with the slip printer (SHARP model TM-295 for CHEQUE EURO, and SHARP model TM-295 or TM-U950 for English cheque). ■ CHEQUE EURO 1. Set a validation slip to the slip printer (TM-295). [...]

139 Printer rerouting All printers can be rerouted to any other printer , like from a receipt printer to remote printer . When any error occurs at a printer , a window will appear to prompt you to select another printer for rerouting. For rerouting, select a printer . To retry printing on the error printer , touch the [Retry] key . To store printin[...]

140 Electronic journal This function is intended to record the journal data in the electronic journal file (memory) instead of journal paper . Also this data is used instead of T ransaction Log data. All transaction data and operation log is logged into the electronic journal file. On your POS server , the data for one day are stored. Multifilter ([...]

141 Receipt printing on a remote printer ■ Sort shift function Registered items are printed on remote printers according to their sort groups. Y ou can temporarily change the group number of an item to be registered by using the [S.SFT] key . If the [S.SFT] key is used for a link, combo, or condiment PLU, the sort group numbers of all items are c[...]

142 Receipt printing style shift function Receipt printing style can be temporarily shifted from S/D to Addition or from Addition to S/D by using the [RCP SF] key . When the receipt printing style is programmed to S/D, the style is changed to Addition, and it is programmed to Addition, the style is changed to S/D. The printing style will return to [...]

143 Printing bills This function is used for issuing the bill to the guest. Y our POS terminal can print bills on the bill printer or the receipt printer . When bill printing is compulsory for table guest checks, and a paper is inserted, bills are automatically printed. 1. T ouch the [C.BILL] key , if necessary . 2. T ouch the [BILL] key to print a[...]

144 Guest information printing on bill The name and address of a guest entered for table reservation can be printed on a bill. Also you can enter the name and address of a guest in a transaction by using the [NAME/ADDR] key . Please refer to the text entry section for the entry . Bills on journal When a bill is printed, a copy of the bill is printe[...]

145 Guest check copy Y ou can use this function when you want to take a copy of guest check. T ouch the [G.C.COPY] key and make a desired entry . ➞ [G.C. COPY] ➞ item entry ➞ finalization ➞ (Bill/G.C.RCPT/RCPT) ➞ NOTE • The guest check copy has nothing to do with the memory . • The operation is the same as normal entry . But the valid[...]

146 Entertainment bill This function is used to print sales data on guest checks (Entertainment bill) on a receipt printer or bill printer . (Continental Europe only) NOTE • When a bill printer is not assigned, an entertainment bill is printed at a receipt printer . • When an assigned bill printer uses one sheet paper (TM-295), an entertainment[...]

147 15 Macro Key Entries Y ou can achieve many different key sequences automatically with a single operation. For this function your POS terminal allows you to use a magnetic card reader (MCR), a barcode scanner , the [MACRO #] key and the direct macro ([MACRO n] ) keys. Y ou can make the entries anytime during item registration. Using the [MACRO #[...]

148 16 T raining Function The training function is used when a clerk practices POS terminal operations. When a clerk set in training is selected, the POS terminal automatically enters the training function mode. When a clerk not set in training is selected, the POS terminal automatically enters the ordinary registration mode. The training operation[...]

149 17 Compulsory Cash/Cheque Declaration If your POS terminal has been programmed for compulsory cash/check declaration, you must declare cash/cheque in drawer in advance according to the type of the declaration when you take a individual or all clerk Z report or a terminal report Z, which depends on programming. For the declaration, there are two[...]

150 18 Close Session (EOS) Close session closes the terminal. Close session may be performed automatically at the preset time, or can be performed manually . When a close session is executed, the following Z reports may be issued automatically . • T ransaction report • Item report • Hourly report NOTE For details of Z reports, please refer to[...]

151 19 T erminal Programming Downloading POS programming data Programming data set by the POS sever (Back Office) may be downloaded to your POS terminal automatically or manually depending on the programming setting. When the programming data is downloaded, all the terminals connected to the POS server are updated. Automatic downloading When you tu[...]

152 2. Select the PLU for which tare is to be changed, and touch [OK]. The following window will appear . ■ Changing tare When it is necessary to change a plate/package for packaging, use the following procedure to change the tare number . This change affects all terminals in the same revenue center and is valid until the operation of end of sess[...]

153 3. Enter a new tare number for the PLU item, and touch [ENTER]. The tare list window will appear again with the changed parameter . 4. If necessary , repeat from the step 2 for selecting another items. To finish the operation, touch [Cancel].[...]

154 20 Reading (X) and Resetting (Z) of Daily Sales T otals Y ou can take reading and resetting reports of daily sales totals. Those operations can be performed by issuing daily sales reports. For the issuance, you may • display on the operator display . • print on a printer • both display on the operator display and print on a printer . • [...]

155 Report title Filter XZ At the close session Available report in each mode Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Item Report by Time Zone Theoretical Food Cost% report Simple Stock report Hourly reports *2 PLU Hourly reports *2 Sales by terminal report Clerk report (in[...]

156 1. T ouch the [REPORT] key . The report window will appear . 2. Select a target report and touch [X] or [Z]. Filter layout will be shown. In case of the Department X report In case of the Department Z report[...]

157 3. Select the target filtering data from the drop menu, or enter the filtering data if necessary and touch [Display], [Print] or [Display & Print].[...]

158 21 Receipts Printed on the Remote Printer T ype of Receipts Y ou can select one of the following five types of receipts for remote printers. These types of receipts are available in the REG or VOID mode. The receipt type may vary depending on each PLU, category , department, group and remote printer . • Addition receipt type • Single/double[...]

159 ■ Single/double receipt type A single receipt or a double receipt is issued in accordance with the receipt type programmed for each item. Same consecutive number is printed on each double receipt ■ Addition + single receipt type Single type receipt is issued for each item after a normal receipt (addition type) is issued. The contents of thi[...]

160 ■ Double addition receipt type The contents of this type of receipt is same as the addition receipt type. However , the same receipt will be issued two times. ■ Double (addition + single) receipt type The contents of this type of receipt is same as the (addition + single) receipt type. However , the same receipt will be issued two times. Sa[...]

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