Toshiba PQQ14U-004001 инструкция обслуживания

GMAD00309012 06/12 If you need assistance: ❖ T echnical support is av ailable on line at T oshiba’ s W eb site at support.toshiba.com At this W eb site, you will find answers for many commonly asked technical questions plus many downloadable software driv ers, BIOS updates, and other downloads. For more in formation, see “If Something Goes Wr[...]

2 5.375 x 8.375 ver 2.3 Model: LX800 Series Recordable and/or ReWritable Drive(s) and Associated Software W arranty The computer system you purchased may include Recordable and/or ReWritable optical disc dri v e(s) and associated software, among the most advanced data storage technologies a v ai lable. As with any new techno logy , you must read an[...]

3 5.375 x 8.375 ver 2.3 FCC Notice “Declaration of Conformity Information” This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to P art 15 of th e FCC rules. These limit s are designed to provide reasonable protection against harmful interference in a residential installation. This equipment[...]

4 5.375 x 8.375 ver 2.3 Wireless Interoperability The TOSHIB A Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology , and is compliant to: ❖ The IEEE 802.11 Standard on W ireless LANs (Re vision A/B/G), as def ined and approv ed [...]

5 5.375 x 8.375 ver 2.3 Regulator y Information The TOSHIB A W ireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer’ s inst ructi ons as described in the user documentation that comes with the pr oduct. This de vice complies with the following radio frequency and safety standards. Canada – Indust ry Ca[...]

6 5.375 x 8.375 ver 2.3 Always use Bluetooth cards from TOSH IBA in or der to enable wireless networks over two or more (up to a total of seven) TOSHIBA c omputers using these cards. Please contact TO SHIBA computer product support on Web site http ://www .toshiba-eur ope. com/computers/tnt/bluetooth.htm in Europe or suppor t.toshiba.com in th e Un[...]

7 5.375 x 8.375 ver 2.3 authorization to use the device with Bluetooth wireless technology prior to turning on the equipment. Exposure to Radi o Frequency Radia tion The radiated output power of the Bluetooth Card f rom TOSHIBA is far below the FCC radio frequency exposur e limits. Neverthe less, the Bl uetooth Card from TOSHIBA shall be used in su[...]

8 5.375 x 8.375 ver 2.3 Copyright This guide is copyrighted by T oshiba Amer ica Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide canno t be reproduced in any form without the prior written permission of T oshiba. No patent liabili ty is assumed, howe ver, with respect to the use of the information contained [...]

9 5.375 x 8.375 ver 2.3 Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by T oshiba is under license. Other trademarks and trade names are those of their respectiv e o wners. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trad emarks of HDMI Licensing, LLC. Inte[...]

10 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 16 This guide ...............................................................18 Safety icons ............................................................19 Other icons used ...............................................[...]

11 Contents 5.375 x 8.375 v er 2.3 Adding optional external devices.............................29 Adding memory (optional) ......................................30 Installing a memory module .............................30 Removing a memory module ............................35 Checking total memory .....................................37 Recoveri[...]

12 Contents 5.375 x 8.375 v er 2.3 Ctrl, Fn, and Alt keys .........................................65 Function keys ....................................................65 Special Windows ® keys ...................................65 Touch screen ..........................................................65 Starting a program ........................[...]

13 Contents 5.375 x 8.375 v er 2.3 Using external speakers or headphones............84 Using the Web Camera ...........................................85 Using the Memory card reader................................85 Inserting memory media ...................................86 Removing memory media .................................87 Toshiba remote[...]

14 Contents 5.375 x 8.375 v er 2.3 Chapter 6: If Something Goes Wrong ............ ........................ 109 Problems that are easy to fix ................................109 Problems when you turn on the computer ............110 The Windows ® operating system is not working ..111 Using Startup options to fix problems ............ 111 Internet [...]

15 Contents 5.375 x 8.375 v er 2.3 Volume Mute ..................................................135 Disabling or enabling wireless devices............136 Zoom (Display resolution) ..............................137 Appendix B: Power Cord/Cable Connectors.......................... 138 Glossar y .......................................................[...]

16 5.375 x 8.375 ver 2.3 I n t roduct ion W elcome to the world of powerful, multimedia computing . Y our comp uter model may be ENERGY ST AR ® qualified. If the model you purch ased is qualified, it is labeled with the ENERGY ST AR ® logo on the comput er and the following information applies. T oshiba is a partn er in the En vironmental Protect[...]

17 Introduction 5.375 x 8.375 ver 2.3 This computer is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), whic h restricts use of lead, cadmium, mercury , hexavalent c hromium, PBB, and PBDE. T oshiba requires its computer component suppliers to [...]

18 Introd uctio n This guide 5.375 x 8.375 ver 2.3 This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in W indo ws ® 7. Y ou can: ❖ Read the entire guide from beginning to end. ❖ Skim through an d stop wh en a topic interests you. ❖ Use the table of contents an d the index t[...]

19 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that c o uld result in personal injuries, damage to your equipmen t, or loss of data. These safety cautions hav e been classif ied according to the se riousness of the risk, and icons highlight [...]

20 Introd uctio n Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series. Y our select model may not ha ve all the features and speci f ications corresp onding to al l of the icons or switches shown on th[...]

21 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti v ely , summarizes how to connect components, and explains what to do the first time you use your computer . Please read the saf ety instruct ion information on the Qu ick Start document (that shipped with your computer) caref ully and make sure you fully unde[...]

22 Getting Started ❖ Rapid changes in temperature or humidity and sources of temperature change such as ai r conditioner vent s or heaters. ❖ Extreme heat, cold, or humidity . ❖ Liquids and corrosi ve chemicals. Precautions Y our computer is designed to provide optimum safety and ease of use. Y ou should observe certain precautions to further[...]

23 Getting Started Setting up your computer programs you buy from a supplier may contain a comput er virus. Y ou need a special pr ogram to check for viruses. Important information on your computer’ s cooling fan Y our comp uter may have a CPU cooling fan that cools the C PU by drawing outside air into the computer . Always mak e sure your co mpu[...]

24 Getting Started Connecting to a power so ur ce Connecting to a power source Y our computer requ ires power to operate. Use the po wer cord/cable and A C adaptor to connect the comput er to a li ve elec trical outlet. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly . Failure to follow this instructi[...]

25 Getting Started Connecting to a po wer sour ce T o connect AC po wer to the computer: 1 Connect the po wer cord/cable to the A C adaptor . (Sample Illustration) Connecting the power cord/cable to the A C adaptor 2 Plug the A C adaptor co rd int o the DC-IN on the back of the computer . (Sample Illustration) Connectin g the AC adaptor cor d to th[...]

26 Getting Started Using the computer for the fir st time Using the computer for the first time The computer is now ready for you to turn it on and be gin using it. Adjust the display to a comfortable viewing angle. Small bright dot s may appear on your screen display when you turn on your computer . Y our display contains an extremely large number[...]

27 Getting Started Using the computer for the f irst time 2 Remov e the RF mini USB dong le cov er , located on the back of the computer on the lo wer left corner . (Sample Illustration) RF mini USB dongle cover 3 Insert the mini USB dongle into the mini USB port. 4 Insert batteries in the keyboard. 5 Insert batteries in the mouse. 6 Ensure that bo[...]

28 Getting Started Using the computer for the fir st time T urning on the power T o turn on the computer: 1 Make sure the po wer is pr operly connected and ready . 2 Check to ensure that all driv es and slots are empty . Press and release the power b utton. The ON/OFF light glows white. (Sample Illustration) T urning on the power The pre-installed [...]

29 Getting Started Re gistering your computer with T oshiba Setting up your software The names of windows dis played, and the order in whi ch windows appear , may var y according to you r software setup choices . The first time you turn on your computer , the Setup W izard gu ides you through step s to set up yo ur software. Follo w the on-screen i[...]

30 Getting Started Adding memory (optional) Adding memory (optional) HINT : T o purchase additional memory modules, see the accessories information packaged with your sy stem or visit accessories.toshiba.com . Y o u r c o m p u t er comes with enough mem ory to run most of today’ s popular applications. Y ou may want t o increase the computer’ [...]

31 Getting Started Adding memory (optional) The computer has two memory slots—Slot A and Slot B. Y ou can install one or two memory modules. Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost. For t[...]

32 Getting Started Adding memory (optional) 4 Using a small Phillips screwdri ver , loosen the captive scre w that secures the memory module slot cover . (Sample Illustration) Removing the memory module slot cover 5 Remove the memory module slot cov er . 6 Place the screw and the cov er in a safe place so that you can retriev e them later . Static [...]

33 Getting Started Adding memory (optional) For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. 9 Pick up the memory modul e by its sides, a v oiding any contact with its connector . Position the module toward the socket, aligning the connector ’ s notch [...]

34 Getting Started Adding memory (optional) 11 Once the module’ s connector is fu lly inserted into the socket, press downw ard on the top edge of the module to seat the module into the latches at the sides of the so cket. These latches should “snap” into place securely with th e corresponding cutouts in the side of the module. If the latches[...]

35 Getting Started Adding memory (optional) Always mak e sure your co mputer and AC adaptor have adequa te ventilation and are prote cted from ove rheating when the power is t urned on or when an AC adaptor is connected to a power out let (even if y our computer is in Sleep mode). In this conditi on, observe the following: ❖ Never cover your comp[...]

36 Getting Started Adding memory (optional) The following screen may appear when you turn on the power: If “Start Windows ® Normally” is highlighted, then press Enter . If one of the Safe Mode options is highlighted, it is best to press Enter to go into Safe Mode, then shut down and restart the system, at which time Windows ® should boot back[...]

37 Getting Started Adding memory (optional) 4 Replace the memory modu le slot cov er and s ecure it using the screw . Always mak e sure your co mputer and AC adaptor have adequa te ventilation and are prote cted from ove rheating when the power is t urned on or when an AC adaptor is connected to a power out let (even if y our computer is in Sleep m[...]

38 Getting Started Recovering the Internal Stor ag e Drive From time to time, Windows ® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission. If you were trying to perfor[...]

39 Getting Started Recovering the Internal Stora ge Drive A recov ery image of your computer is stored on the internal storage dri ve, and the image can be restored b y running the reco very utilities directly f rom your internal storage dri ve as described in the sections below . Howe ver , it is strongly recommended th at you create recov ery med[...]

40 Getting Started Recovering the Internal Stor ag e Drive T o recover the original factory im age using the utilit ies on your computer’ s internal storage driv e: 1 Make sure the computer is turned of f. 2 While powering on your computer , press the F12 ke y when the initial TOSHIB A screen displays. The boot menu appears. 3 Using the arro w ke[...]

41 Getting Started Recovering the Internal Stora ge Drive 5 When the T oshiba Recov ery W izard opens and the “Selecting a process” screen displays, select Recov ery of F actory Default Software, and then click Next . (Sample Image) Selecting a pr ocess screen 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover to out-of[...]

42 Getting Started Recovering the Internal Stor ag e Drive 8 Click Next to be gin the reco very . When the recov ery process is complete, a message displays indicating that the internal st orage dri v e has been recov ered. 9 Click Finish to restart the computer . Recovering of factory default software with user’ s data Using “Recovery of Facto[...]

43 Getting Started Recovering the Internal Stora ge Drive 4 A warning screen appears, statin g that when the reco very is ex ecuted, all data will be deleted and rewritten unless the “Recov ery of Factory Def ault Software with user’ s data” option is selected in the next step. Click Ye s to conti nue. (Sample Image) W arning scr een 5 When t[...]

44 Getting Started Recovering the Internal Stor ag e Drive T oshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 68 ). 7 Click Ye s to continue. (Sample Image) W arning scr een 8 When the reco very process is complete, the Recov ery of F[...]

45 Getting Started Recovering the Internal Stora ge Drive Recovering without changing the in ternal storage drive partitions Recovering without changing the internal storage drive partitions deletes all information stored on the C: drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on pa[...]

46 Getting Started Recovering the Internal Stor ag e Drive 4 A warning screen appears, statin g that when the reco very is ex ecuted, all data will be deleted and rewritten unless the “Recov ery of Factory Def ault Software with user’ s data” option is selected in the next step. Click Ye s to conti nue. (Sample Image) W arning scr een 5 When [...]

47 Getting Started Recovering the Internal Stora ge Drive 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover without changing the hard drive partitions . (Sample Image) Reco very of F a ctory Default Software scr een 7 Click Next . A confirmation message displays reminding you that all data on the C: drive will be lost dur [...]

48 Getting Started Recovering the Internal Stor ag e Drive Recovering to a custom size partition Recovering to a custom size partition deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery . For more information, see “Backing up your work” on[...]

49 Getting Started Recovering the Internal Stora ge Drive 5 When the T oshiba Recovery W i zard opens and the “Selecting a process” screen displays, select Recov ery of F actory Default Software, and then click Next . (Sample Image) Selecting a pr ocess screen 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover to a cust[...]

50 Getting Started Recovering the Internal Stor ag e Drive 7 Use the on-screen arro w b uttons in The size of drive C: fie l d to set the partition size. 8 Click Next . A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to sa ve your work to e xternal media before proceeding (see “Backing[...]

51 Getting Started Recovering the Internal Stora ge Drive T o create recovery media: 1 Click the Start button and, in the Search field, type Recovery Media Creator . In the list that appears above, click on your selection. The TOSHIB A Recovery Media Creator dialog box displays. (Sample Image) T OSHIB A Recovery Media Cr eator dialog box 2 Select D[...]

52 Getting Started Recovering the Internal Stor ag e Drive 5 Click the Create b utton in the TOSHIB A Recovery Media Creator utility dialog box. 6 Follo w the on-screen prompts to complete the cop y process. If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc[...]

53 Getting Started Recovering the Internal Stora ge Drive T o recover your internal stor age dri ve from reco v ery media: 1 Make sure your computer is turned off. 2 Do one of the following: ❖ If your recov ery fi les are on D VDs, insert the f irst recovery D VD into your opt ical disc dri ve. ❖ If your recov ery f iles are on a USB flash dri [...]

54 Getting Started Erasing the Internal Stora ge Drive Erasing the Internal Storage Drive Erasing the internal storage drive will delete all data on the drive, including the partitions. Be sure to create recovery media and back up your data to external media before erasing the internal storage drive. If you want to restore the internal storage driv[...]

55 Getting Started Erasing the Internal Storag e Drive purposes. This process may take several hours, depending on the size of your internal storage dri v e. (Sample Image) Er ase the har d disk scr een 4 Click Next . A confirmation message displays reminding you that all data on the internal storage driv e will be lost. Be sure you ha ve sav ed yo[...]

56 Getting Started Checking the inte rnal stor age drive oper ating status Checking the internal storage drive operating status After restoring your inte rnal storag e driv e, you can check its s tatus as follo ws: 1 Click Start b utton and, in the Search f ield, type Computer Management . In the list that appear s above, click on your selection. 2[...]

57 Getting Started Using external display de vices Using external display devices Y our comp uter comes with a built-in display , but you can also connect the following types of external display devices to the video ports described below: Using the HDMI™ In port Y our comp uter comes with an H DMI™ In port, allowing you to connect to a video ga[...]

58 Getting Started Customizing your compu ter’ s settings Customizing your computer’ s settings There are sev eral w ays in which you can custom ize your computer to suit your particular req uirements. Refer to your operat ing system documentation or Help and Su pport for details. Y ou may also wish to custo mize your power usage settings. For [...]

59 Getting Started Caring for your computer Using a computer lock Y ou ma y want to secure your comput er to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com . (Sample Illustration) Computer lock cable T o secur[...]

60 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memory until you sav e it to the internal storage driv e. If the network you are using goes down and you must restart your [...]

61 Learning the Basics Using the wir eless mouse ❖ Use Error-checking and Disk Defr agmenter re gularly to check and optimize disk space a nd improv e performance. ❖ Scan all ne w files for viruses. This precaution is especially impor tant for f iles you recei ve via external media, email, or download from the Internet. ❖ T ake frequent break[...]

62 Learning the Basics Using the wir eless mouse Replacing the batteries Batteries are required to po wer the wireless mouse. The battery light glows red when the battery power is low . T o replace the batteries: 1 Sav e your work and turn the mouse upside down. (Sample Illustration) Mouse u nderside 2 Slide the mouse ON/OFF switch on the underside[...]

63 Learning the Basics Using the wir eless ke y boar d Using the wireless keyboard Y our comp uter comes with a wi reless keyboard. The wireless recei ver comes installed on your computer . (Sample Illustration) Ke ybo ar d Replacing the batteries Batteries are required to po wer the wireless ke yboard. The battery light glows red when the battery [...]

64 Learning the Basics Using the wir eless ke yboar d 6 Slide the keyboard ON/OFF switch to the ON posit ion. If a battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately . Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as ce[...]

65 Learning the Basics T ouch scr een Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl , Fn , and Alt keys do dif ferent things depending on the program you are using. For more inform ation, see your prog ram documentation. Function keys The function k e ys (not to be confus ed with the Fn k ey) are the 12 keys at the to[...]

66 Learning the Basics Starting a pr ogr am Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. T o find the file, use the Start menu or W indows ® Explorer . If you prefer to open the program first, you hav e three options. Y ou can: ❖ Use the Search pr[...]

67 Learning the Basics Saving your work Starting a program from the Start menu When you install a prog ram, the operating syst em usually puts an icon in the Al l Programs menu. T o start a pro gram that ha s an icon in the All Programs menu, foll ow these steps, which use the W indo ws ® W ordPad program as an e xample: 1 Click Start , and then A[...]

68 Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer . Y ou can back up your files to dif ferent types of media such as CDs, D V Ds, external stor age media, or to a net work, if av ailable. T o back up several f iles at one time, use the Microsoft ® Wi n d ow [...]

69 Learning the Basics Using the optical disc drive Using the optical disc drive Optical storage is a pop ular medium for software, music, and video. Digital versatile discs or Blu-ra y™ Discs provide a significant increase in data storage and support features that were no t av ailable on previous video platforms. Thes e features include wide-scr[...]

70 Learning the Basics Using the optical disc drive ❖ If you want to use the inte rnal speakers, click on the Speakers tab and click Set Default . ❖ Use the arro w keys on your keyboard to na vigate within the Blu-ray Disc™ player console. Use of a mouse is not supported within the Blu-ray Disc™ player . Optical disc drive components The op[...]

71 Learning the Basics Using the optical disc drive 2 Make sure the dri ve’ s in-use indicator light is off. 3 Press the dri v e’ s eject button. The disc tray sl ides partia lly out of th e driv e. 4 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended 5 Hold the disc by its edges and check that it is free of [...]

72 Learning the Basics Using the optical disc drive Handle DVDs, Blu-ray™ Discs and CDs caref ully , making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the dis cs, you could lose data. 8 Make sure the disc is completely on the spindle and is lyin g flat on the tra[...]

73 Learning the Basics Using the optical disc drive Recording optical media Depending on the configuration, your computer may come with an optical disc driv e that allo ws you to: ❖ Play pre-recorded and recorded optical media. ❖ Read/write data and multi -media files to recordable optical media. For more information regarding supported optical[...]

74 Learning the Basics T o shiba’ s online r esou r ces Removing a disc with the computer off T o remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray sl ides partia lly out of th e driv e. Never use a pencil to press the manual eject button. Pencil lea[...]

75 Chapter 3 Computing T oshiba’ s energy-saver design Y our comp uter enters a low-po wer suspension mode when it is not being used, thereby conserving energy and sa v ing money in the process. It has a number of other features that enhanc e its energ y ef ficienc y . Many of these ener gy-sa ving features ha ve been preset by T oshiba. W e reco[...]

76 Computing Char ging the RTC battery Charging the RTC battery Y our computer has an internal real-time clock (R TC) battery . The R TC battery powers the System T ime Clock and BIOS memo ry used to store your computer’ s configuration settings. When fully charged, it maintains this information for up to a mo nth when the computer is po wered of[...]

77 Computing Po w e r P l a n s The W indo ws ® Po wer Options window appears. (Sample Image) W indows ® P owe r Options window 2 Select an appropriate plan for your work en vironment or create your own custom plan. 3 Click Create a po wer plan in the left pane to set up a ne w plan. T o edit a plan or to edit advanced settings, continue to the f[...]

78 Computing Using the T OSHIB A eco power pl an Using the TOSHIBA eco power plan This computer is equipped w ith the TOSHIB A eco po wer plan. Operating the computer with th is po wer plan enabled reduces electrical power consumption by slightly lo wering system performance. For e xample, when th is po wer plan is enabled, the brightness of the di[...]

79 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the desktop The desktop is the launching pad for everything you can do in the W indo ws ® operating system. Y ou can use its features to start programs, find documents, set up system componen ts, and pe[...]

80 Exploring Y our Computer’ s Features Explorin g the desktop Finding your way around the desktop Y our computer’ s desktop includes se ve ral standard features: icons, Start button, taskbar , notif ication area, and background pattern. (Sample Image) W indows ® operating system desktop Icons An icon represents a folder , file, or program tha[...]

81 Exploring Y our Computer’ s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Re cycle Bin to hold these files. In this case, Windows ® will prompt you to either permanently delete the file(s) or cancel [...]

82 Exploring Y our Computer’ s Features Setting up for communications T askbar Each time you open a program, a button associated with that program appears on the taskbar . W ith some programs, a button appears on the taskbar for each document or window you open. Y ou can use these buttons to quickly switch between th e programs or windows. T o ma[...]

83 Exploring Y our Computer’ s Features Explorin g audio fe atur es For information on ho w to set up a wireless connection, refer to your wireless networking device documentation or your network administrator . T o enable or disable wireless communication, press F12 . For more information see “Hot Keys/TOSHIBA Cards” on page 131 . For help w[...]

84 Exploring Y our Computer’ s Features Explor ing audio fe atur es Using a microphone 1 If you want to use an e xternal microphone, connect it to the computer . 2 Click the Start button and, in the Search f ield, type Sound Recorder . In the list th at appear s above, click on your selection. (Sample Image) Soun d Recor der scr een 3 Click the S[...]

85 Exploring Y our Computer’ s Features Using the W eb Camera T o adjust the volume: ❖ For e xternal speakers, use the v o lume controls on each speaker . ❖ For headphones, use the computer’ s volume control. Using the W eb Camera (A vailable on certain models.) Y our comp uter may come with a built-in W eb C amera. W ith this W eb Camera y[...]

86 Exploring Y our Computer’ s Features Using the Memory car d r eader Inserting memory media The follo wing instructions apply to all types of support ed media devices. 1 T urn the media so that the cont acts (metal areas) are face do wn. 2 Push the media into the adapte r until it locks in place. (Sample Illustration) Inserting memory media Whe[...]

87 Exploring Y our Computer’ s Features Using the Memory car d r eader Removing memor y media 1 Prepare the card for remov al by clicking on the Show hi dden icons button ( ), if necessary , in the notif ication area and then selecting the Safely Remove Hardwar e and Eject Media icon. If the system is unable to prep are the media for safe removal[...]

88 Exploring Y our Computer’ s Features T o shiba r emote contr o l T oshiba remote control (A vailable on certain models.) Y our computer may have shipped with a remote control. Y ou can use your T oshiba remote control to play music and videos, to view pictures, and to watch television programs using the W indows ® Media Center . The remote co[...]

89 Chapter 5 Utilities Y our computer includ es sev eral utilities designed to help you to reconfigure your system to best meet your individual needs. T ogether, these allo w you to ascerta in certain system details, set additional options, or change default optio ns. These utilities are described in this chapter . The utilities described in this c[...]

90 Utilities TOSHIB A Assist ❖ TOSHIB A Accessibility ❖ TOSHIB A eco Utility™ ❖ TOSHIB A Service Station ❖ TOSHIB A PC Health Monitor TOSHIBA Assist The TOSHIB A Assist provides qui ck access to computer functions and allows you to customize a range of computer settin gs. T o access TOSHIB A Assist, click the Start b utton and, in the Sea[...]

91 Utilities TOSHIB A Assist Connect The feature a v ailable in this cate gory is Bluetooth ® Settings. (Sample Image) T OSHIB A Assist window – Connect tab Secure The features av ailable in this categ ory are: ❖ Supervisor password ❖ User password (Sample Image) T OSHIB A Assist window – Secur e tab[...]

92 Utilities TOSHIB A Assist Protect & Fix The feature a v ailable in this cate gory is: ❖ TOSHIB A PC Diagnostic T ool Utili ty (Sample Image) T OSHIB A Assist window – Pr otect & Fi x tab[...]

93 Utilities TOSHIB A Assist Optimize The features av ailable in this categ ory are: ❖ Mouse Utility ❖ TOSHIB A Hardware Setup (Hardware Settings) ❖ TOSHIB A Button Support ❖ TOSHIB A Accessibility ❖ TOSHIB A Face Recognition Utility ❖ TOSHIB A Sleep Utility ❖ TOSHIB A eco Utility™ (Sample Image) T OSHIB A Assist window – Optimize[...]

94 Utilities TOSHIB A Applicatio n Installer TOSHIBA Application Installer The T OSHIB A Applica tion Inst aller allo ws you to reinstal l the dri vers and applications that were originally bundled with your computer . T o reinstall driv ers and applications: 1 Click the Start b utton and, in the Search f ield, type TOS HI BA Application Installer [...]

95 Utilities Setting passwor ds Setting passwords Setting a password lets you walk aw ay from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again. TOSH IBA support s sev eral types of passwor ds on your comp uter: ❖ An instant password[...]

96 Utilities Setting passwor ds T o set a superv isor password: 1 Click the Start b utton and, in the Search f ield, type TOS HI BA Assist . In the list that appears ab o ve, click on your selection. The TOSHIB A Assist window appears. 2 On the left side, click the Secure tab . 3 Click the Supervisor Password ic on. The Supervisor Password tab of t[...]

97 Utilities Setting passwor ds 3 Click the Supervisor Password ic on. The Supervisor Password tab of the T OSHIB A Passw ord Utility window appears. 4 Click Not Registered . A pop-up screen ap pears asking for a password. 5 Enter the password, then click OK . 6 Click OK to ex it. 7 Restart the system to complete the process. Using a user password [...]

98 Utilities TOSHIB A F ace Recognition Utility 2 On the left side, click the Secure tab . 3 Click the User Password icon. 4 Click Not Registered . 5 Follo w the on-screen instructions to remov e the user password. TOSHIBA Face Recognition Utility Y our comp uter may come with the TOSHIB A Face Recognition utility . This ut ility provides another w[...]

99 Utilities TOSHIB A PC Diagnostic T ool Utility TOSHIBA PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Ref er to the online Help documenta tion within the application for additional help. The TOSHIBA PC Diagnostic T ool u tility may show tests for features you do not have. This is normal and [...]

100 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. T o access the Mouse utility: 1 Click the Start button and, in the Search f ield, type Mouse . In the list that appears above, clic k on your selection, or click the Mouse icon in the Optimize tab of T OSHIB A Assist . The Mouse [...]

101 Utilities TO S H I B A H a rd w a re S e t u p TOSHIBA Hardware Setup TOSHIB A Hardware Setup is th e TOSHIB A configuration management tool av ailable through the Windo ws ® operating system. T o access it: ❖ Click the Start button and, in the Search f ield, type HWSetup . In the list that appears above, click on your selection. Or click th[...]

102 Utilities TOSHIB A Sleep Utility ❖ Passw ord —This tab allows you to set a user password ❖ Display —This tab allows you to select the internal LCD and/or external monitor when the computer boots up. ❖ Ke y b oa rd —This tab allows you to set conditions for the keyboard. ❖ USB —This tab allows you to set condition s for USB. TOSH[...]

103 Utilities TOSHIB A Sleep Utility ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However , some externa[...]

104 Utilities TOSHIB A Sleep Utility (Sample Image) T OSHIB A Sleep Utility scr een With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a differe nt charging device. NO[...]

105 Utilities TOSHIB A Button Support TOSHIBA Button Support TOSHIB A Button Support allows you to custo mize the eco button. This button is located on the system control panel directly abov e the keyboard. T o access TOSHIB A Button Support: 1 Click the TO SHIB A Butt on Support icon in the Opti mize tab of TOSHIB A Assist . The TOSHIB A Button Su[...]

106 Utilities TOSHIB A Accessibility TOSHIBA Accessibility The TOSHIB A Accessibi lity utility allows you to use the Fn ke y to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn ke y a s ticky key , meaning you can press it once, r[...]

107 Utilities TOSHI B A eco Utility™ TOSHIBA eco Utility™ The TOSHIB A eco Ut ility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings o v er time. T o access the TOSHIB A eco Utility™, do one of the following: ❖ Click the Start b utton and, in the Search field, type [...]

108 Utilities TOSHIB A PC Health Monitor TOSHIBA PC Health Monitor The TOSHIB A PC Health Monit or software program monitors computer system functions su ch as power consumption, the cooling system and the 3D Accelerometer (a v ailable on certain models). It alerts users to specific system conditions vi a pop-up messages. It also tracks the usage o[...]

109 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems b y yourself. It cov ers the problems you are mos t li[...]

110 If Something Goes Wrong Pr ob lems when you turn on the computer 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining prog rams one by one b y selecting the program name, then End T ask . Closing all pro[...]

111 If Something Goes Wrong The W indows ® operating system is not working The Windows ® operating system is not working Once you are familiar with the de sktop and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working corr ectly . For example: ❖ The operating system fai[...]

112 If Something Goes Wrong The W indows ® oper ating system is not working ❖ Disable Driv er Signature Enforcement ❖ Start W indows ® Nor mally When you highlight each option using the arro w ke ys, W indows ® displays information about each option at the bottom after Description . See your W indows ® documentation for fu rther explanation[...]

113 If Something Goes Wrong F ixing a pr oblem with De vice Manager ❖ Click one of the options listed in the window and then follo w the on-screen instructions. Y ou can connect to Su pport Online by clicking the Ask b utton and then clicking Microsoft Customer Support or by going to T oshib a support at supp ort.toshiba.com . Fixing a problem wi[...]

114 If Something Goes Wrong Memory pr oblems Memory problems Incorrectly connected or faulty memory modu les may cause errors that seem to be hardware or ev en software related. It is worthwhile checking for these firs t: 1 Click Start , and then click the Shut do wn b utton in the lower -right corner of the Start menu. The computer shuts do wn com[...]

115 If Something Goes Wrong K e yboa r d pr oblems Keyboard problems T o capture a print screen of the entire screen, press the Fn + PRTSC key . T o capture only the active window displayed, press Fn + AL T while simultaneously pressing the PR TSC key . If, while typing, strange thi ngs happen or nothing happens, the problem may be related to the k[...]

116 If Something Goes Wrong Disk or storag e drive pr oblems Small bright dots appear on y o ur TFT display when you tur n on y our computer . Small bright dot s may appear on your screen display when you turn on your computer . Y our display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision [...]

117 If Something Goes Wrong Optical disc drive pr oblems 7 Click Start . Error- checking tests and repairs the storage driv e. Y our hard disk seems very slo w . If you hav e been using your computer for a long time, your files may hav e become fragmented . Run Disk Defragmenter . T o do this, click Start , All Programs , Accessories , System T ool[...]

118 If Something Goes Wrong Optical disc drive pr oblems Y ou press the disc eject b utton, b ut the dri ve tray does not slide out. Make sure the computer is connect ed to a po wer source and turned on. The optical disc dri ve eject mechani sm requires po wer to operate. Make sure a program is not accessi ng the driv e and pre venting it from ejec[...]

119 If Something Goes Wrong Sound system pr oblems Blu-ray Disc™ player T ec hnology . Compatibility and/or performance issues are possible. Certain interactive features may not be supported due to compatibility , network settings or other conditions. Advanced Access Content System (AACS) keys are integrated into your computer for copy protection[...]

120 If Something Goes Wrong Printer pr oblems The computer emits a loud , high-pitched noise. This is feedback between the mi crophone and the speakers. Make sure you hav e connected the microphone to the microphon e jack and the speakers to the headphone jack. Adjust the volume control. Printer problems This sectio n lists some o f the most common[...]

121 If Something Goes Wrong W ir eless networking pr oblems Wireless networking problems This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi ® ) networking. The terms and concepts used assume a bas ic understanding of networks, and may be for more advanced users. If you need assistance or if you[...]

122 If Something Goes Wrong D VD a nd Blu-ray Disc™ operating pr oblems 3 Enter IPCONFIG / ALL and press Enter . The IP address for each activ e network adapter will be displayed. ❖ Connect your computer directly to your router or broadb and modem, by plugging a standard CA T5 Ethernet patch cable (sold separately) into you r computer's RJ[...]

123 If Something Goes Wrong Develop good computing habits 6 See “Checking device properties” on page 113 for instruc tions on using Device Manager to vie w the optical disc dri ve properties. 7 Check the T oshiba W eb site for new information on optical disc dri ves and their operation. A blank scr een appears whi le watching a D VD-ROM or BD-R[...]

124 If Something Goes Wrong Develop good computing habits ❖ Connect your computer to the of fice netw ork and copy f iles to your network partition. Some people use a combination of th ese methods, backing up all fi les to tape weekly an d copying critical f iles to external media on a daily basis. If you hav e installed your own programs, you sh[...]

125 If Something Goes Wrong Develop good computing habits Follo w these steps to create a restore point using the System Restore utility: 1 Click Start , Contro l Panel , System and Security , and then System . 2 In the left pane, clic k System protection . The System Protecti on tab of th e System Properties window appears. 3 Click Create... 4 In [...]

126 If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows ® operating system The most v aluable component of y our computer system is the data you create and store on its internal storage drive. Since problems with either hardware or softw are can mak e the data inaccessible or ev en de[...]

127 If Something Goes Wrong Develop good computing habits ❖ Back up your critical data (see “Backing up your data o r your entire computer with the W indows ® operating system” on page 126 ). ❖ Hav e your back up D VD(s) on hand in case you need any f iles from them. ❖ Do not guess - follow directions carefully ! It is often necess ary t[...]

128 If Something Goes Wrong Develop good computing habits if necessary . For more information, see “Enabling/Disabling USB Sleep and Charge” on page 103 . ❖ T ry selecting a dif ferent charging mode in the T OSHIB A Sleep Utility , if your comput er provides more than one charging mode. For more information, see “Power supply mode settings?[...]

129 If Something Goes Wrong If you need further assistance If you need further assistance If you have follo wed the recommend ations in this chapter and are still having problems, you may n eed additional technical assistance. Since some problems m ay be related to the operating system or the program you are using, it is importa nt to inv estigate [...]

130 If Something Goes Wrong T o shiba’ s worldwide of f ices T oshiba’ s worldwide offices For more information on additio nal T oshiba worldwid e locations, please visit: www .toshiba.co.jp /index.htm . A ustralia T osh iba (Australia) Pty . Limi ted 84-92 T alavera Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Canada Ltd. 191 McNa[...]

131 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot ke ys and T OSHIB A Cards provide a quick w ay to modify selected system functions and to launch applications. Hot Key Cards The Hot Ke y Cards are used to set or modify the following system functions: ❖ Help ❖ Display Brightness ❖ Internet and Media ❖ Mute ❖ W ireless ON / O[...]

132 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Ke y Cards are normally hidden from view . The Cards appear when you press the hot key associated with the desired function. Hot keys are keys that turn system funct ions on and off. Hot keys have a legend on the key indicating the option or fe ature[...]

133 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Display brightness This hot key de creases the screen brightness. This hot ke y increases the screen brightness. Selecting this Card or pressing either hot key displays the following options: (Sample Image) Display brightness Mov e the slider or press the appropriate hot ke y repe[...]

134 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Internet and Media Control Buttons This hot key launches the default browser . This hot ke y launches the W indows Media ® Player . Skip Back Play / Pause Skip Forward V olume Down V olume Up[...]

135 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Volume Mute or This TOSHIB A Card or hot k ey enables/disables volume mute on your computer . When volume mute is enabled, n o sound will com e from the speakers or headphones. Selecting this Card or pressing the hot ke y displays the following options: (Sample Image) V olume Mute[...]

136 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or This TOSHIB A Card or hot k ey enables/disables the optional wireless devices installed in your computer . The wireless modes are: ❖ Wi - F i ® enabled—Enables just the Wi-Fi ® module. Selecting this Card or pressing the hot ke y disp[...]

137 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Zoom (Display resolution) or [ Space bar ] This TOSHIB A Card or hot key switches screen resolution. Selecting this Card or pressing the hot ke y displays the following options: (Sample Image) Scr een r esolution options Cycle through the screen resolu tions, then select the desir[...]

138 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our comp uter ships w ith the correct power su pply for th e country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v ariou s parts of the world. USA UL ap pr oved Canada CSA approv ed United Kingdom BS ap pr oved Europe VD A ap[...]

139 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this User’ s Guide. AC Alternating Current BIOS Basic Input/Output System BD-R OM Blu-ray Disc Read-Only Mem ory bps bits per second CD Compact Disc CD-R OM Compact Disc Read-Only Memory CD-R[...]

140 Glossary DIMM Dual Inline Memory Module DOS Disk Operating System DPI Dots Per Inch DV D Digital V ersat ile (or V ideo) Disc DV D - R O M Digital V ersatile (or V ideo) Disc Read-Only Memory EPR OM Erasable Programmable Read-Only Memory eSA T A external Serial Advanced T echnology Attach ment FAT File Allocation T abl e FCC Federal Communicat [...]

Glossary 141 RO M Read-Only M emory RT C Real-T ime Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Driv e TFT Thin Film Tr ansistor USB Univ ersal Serial Bus URL Uniform Resource Locator WA N W ide Area Network www W orld Wide W eb Te r m s The follo wing terms may appear in this User’ s Guide. A active-mat[...]

142 Glossary B backup —A copy of a f ile, usually on a remov able disk, k ept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication de vice, such as a printer or mo dem, transmits in formation. Baud rate is the nu mber of signal changes per second (not necessari[...]

Glossary 143 C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than accessing it from the computer’ s main memory . See also CPU ca che, L1 c ache, L2 cach e. CD —An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Onl y Memory) ?[...]

144 Glossary CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and programs. See also cach e, L 1 ca che, L2 c ache. cursor —An on-screen symbol (usually a flashing vertical line) that indicates the position whe[...]

Glossary 145 document —Any file created with an appl ication and, if saved to disk, gi ven a name by which it can be retrie v ed. See also fil e . double-click —T o press and rel ease the pointing device’ s primary button rapidly twice without moving the pointi ng device. In the W indows ® operating system, this refers to th e pointing devic[...]

146 Glossary F fil e —A collection of related in formation, saved on disk with a uniqu e name. A file may be a program, information used by a program, or a document. See also docum ent. File Allocation T able (F A T) —The section of a s t o r a g e d r ive that keeps track of the location of stored files. fil e n a m e —A set of characters th[...]

Glossary 147 H D M I ( High-Def inition Multimedia Interface) —An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal. HDMI-CEC (HDMI Consumer Electronics Control) —One A/V component can control another while using thi s function, if connected w[...]

148 Glossary LAN (Local Area Network) —A group of com puters or other devices dispersed ov er a relati v ely limited area and connected by a communications link that enables any de vice to interact with any other on the network. LED (Light Emitting Diode) —A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as th e source of light, [...]

Glossary 149 motherboard —The computer’ s main circuit board that contains the processor , memory , and other pri mary components. MS-DOS pr ompt —See system pr om pt. multi-function drive —A D VD drive that can r ead and write to CD and DV D m e d i a . multimedia —A com bination of two or more media, such as sound, animation, and video [...]

150 Glossary password —A unique string of characters en tered by a user to verify his or her identity to the computer or the network. PC Card —A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards pro vide functions such as modem, fax/modem, hard disk drive, netw ork adapter , sound card, or SCSI adapte[...]

Glossary 151 Random Access Memory —See RAM. Read-Only Memory —See RO M . reb o ot —See boot , re s t a r t . removable disk —A disk that can be remov ed from a disk dri ve. A Flash dri ve is one example of a remo v able disk. res o lu ti o n —A measure of the sharpness of the images that can be produced by a printer or displayed on a scre[...]

152 Glossary shortcut —See k e yboar d shortcut . Sleep —A feature o f some W indows ® operating systems that allo ws you to turn off the computer without exiting your open applications and to continue from where you left of f when you turn the computer on again. software —Se e pr ogram. Compare har dwar e . solid state driv e —A data stor[...]

Glossary 153 W We b —See W orld W ide W eb . Wi- F i ® —A registered trademark term of the W i-Fi Al liance that stands for W ireless Fidelity , and is anot her term for the communication protocol to permit an Ethernet connect ion using wireless communication components. W orld Wide W eb (www) —The worldwide network of W eb sites li nked tog[...]

154 Index A A C adaptor 24 AC p ow e r 75 accessing network 83 adding memory check total memory 37 memory (optional) 30 optional external devices 29 adequate ventilation cooling fan 23 audio features 83 B backing up files 60 , 68 battery charging the real-time clock (R TC) 76 BIOS Setup see TOSHIB A Hard ware Setup Blu-ray Disc™ using 69 but t on[...]

155 Index po wer cord/cable 25 connecting 24 power source 25 cooling fan adequate ventilation 23 customize computer settings 58 D data/entire system backup troubleshooting 126 desktop creating new icon 80 exploring the 79 icons 80 recycle bin 80 standard features 80 W indo ws® operating system 79 Device Manager fixing a problem 113 display devices[...]

156 Index L LEDs system indicator light s ON/OFF light 28 W eb Camera light 85 Licenses 9 lock computer , using 59 M manual eject hole optical disc driv e 70 memory adding (optional) 30 check total memory 37 remo ving memor y module slot cov er 32 Memory card reader inserting memor y media 86 remo ving memor y media 87 using 85 memory module instal[...]

157 Index cord/cable 25 cord/cable connectors 138 energy-sa ving features 75 turning on 28 power b utton 28 po wer management 75 optimum performance 75 po wer plans selecting power plan options 76 precautions safety 22 printer troubleshooting 120 problem solving contacting T oshiba 129 Startup options 111 program, starting 66 program, starting from[...]

158 Index starting a program from Start 67 Startup menu problem solving 111 supervisor password, deleting 96 supervisor password, set up 95 system indicator li ghts dri ve in-use indicator 70 LEDs 28 , 85 T taskbar 82 tips for computing 60 To s h i b a online resources 74 registering computer T osh iba W eb site 29 worldwide of f ices 130 TOSHIB A [...]

159 Index W indo ws® operating system not wor ki ng 111 wireless netw orking 12 1 turning on power 28 U USB Sleep and Charge cannot use 127 , 128 user password, deleting 97 user password, setting 97 using a microphone 84 computer lock 59 DV D s 69 Memory card reader 85 optical disc driv e 69 TOSHIB A eco power plan 78 We b C a m e r a 85 using the[...]