Xerox 421 инструкция обслуживания

WorkCentre Pro 421 User Guide 604P1 0712[...]

Prepar ed by: The Doc ument Co mpany Xe rox GKLS Eur opean Op erations Bessem er Roa d Welwyn G arden C ity Hertford shire AL7 1H E ENGL AND © 2002 by Xer ox Corpor ation . All ri ghts reserv ed. Copyright pr otect ion claimed in clud es all form s and ma tters of cop yrighted mat erial and inform ation now allo wed by statu tory or judic ial law [...]

Xerox WorkCent re Pro 421 Us er Guide T able of Contents-iii T able of Contents 1 About This Guide ............. ......... .............. .............. .......... .. 1-1 Finding Information in the Us er Guide ..... ............. ............. ............. .... 1-2 Customer Support ............ ............. ............. ............. ...........[...]

T able of Content s-iv Xerox Work Centre Pro 421 User Guide Modes ................... ............. ............. ............. ............. ............. ............. ..2-1 7 Features Key ......... ....... ...... ....... ...... ....... ...... ....... ............ ....... ...... ......... 2 -1 8 Machine Sta tus K ey .................. ...........[...]

Xerox WorkCent re Pro 421 Us er Guide T able of Contents-v 3. Select the Printe r Driver Featu res ............ ............. ............. ............. .... 4-5 4. Prin t the Job ............. ............. ............. ............. ............ ............. ........... 4-6 5. Retrie ve the Pr int Job ..... ............. ............. ........[...]

T able of Content s-vi Xerox W orkCentre Pr o 421 User G uide Calling for Service ...... ...... ....... ...... ....... ............. ...... ............. ...... ........... 6- 6 Displayin g Error Codes ............. ............. ............. ............ ............. ........... 6-6 Customer Su pport Telepho ne Numb er ............... ..........[...]

Xerox WorkCent re Pro 421 Us er Guide T able of Contents-vii 8 Appendix A - Safety Notes ............ ......... .............. ............ A-1 Safety S tandards .......... ............. ............. ............. ............ ............. .......... A- 3 Regulatory Informat ion ........... ............. ............. ................... ........[...]

T able of Content s-viii Xerox Work Centre Pro 421 User Guide[...]

WorkCentre Pro 421 User Guide 1-1 About This Guide 1 About This Guide Than k you f or pu r chasi ng t he WorkCentre P ro 421 . Th e WorkC entre Pro 421 i s desig ned for ease of use , but to use your ma chine to its fullest pot ential , take some ti me to read the User Docum entati on.[...]

1-2 WorkCentre Pro 421 User Guide Finding In formation in the User Gu ide The Use r Guide conta ins the fo llowin g sect ions: - Table of Content s Use the Tab le of Co ntents to find topi cs eas ily. - About this Guide - Chapter 1 Describes the infor matio n in this User Gui de. - Pro duct Ov ervie w - Cha pter 2 Describes th e syste m and ha rdwa[...]

WorkCentre Pro 421 User Guide 1-3 About This Guide - Spec ific ations - Appen dix B Provi des infor mation on the mac hine sp ecifi catio ns. Use this ch apter t o ensu re all ma terials being u sed are wi thin speci fication. - Index Refer to the Inde x to loca te spe cific infor mation.[...]

1-4 WorkCentre Pro 421 User Guide Custom er Su pport If after p roduct i nstalla tion fur ther as sistanc e is re quired, please call our e xperts a t the X erox We lcom e Centr e or you r local re pres entative. When te lephon ing pl ease quote th e machin e ser ial numbe r. Use th e space b elow to make a note of the machine se rial number : # __[...]

WorkCentre Pro 421 User Guide 1-5 About This Guide Conventio ns Througho ut this User Guide , there are some ter ms that a re used in terchang eably : Document is syn onymo us with or igin al. Button i s synonym ous wi th key . Page is synony mous with shee t . WorkC entre Pro 421 i s syno nymou s with the m achine . Orie ntation There ar e two ty [...]

1-6 WorkCentre Pro 421 User Guide Feed Orienta tion Feed O rientati on des cribes th e direc tion the orig inals an d the media i s fed through the m achin e. It i s reco mmende d the feed orienta tion of the orig inals match es that of the medi a. There ar e two ty pes of fee d orienta tion: Long Edge Feed (LEF) When obs erved from the fr ont of t[...]

WorkCentre Pro 421 User Guide 1-7 About This Guide Bracket Text Typeface The [B racket Text] t ypefac e is used to empha size the s elect ion of a fe ature or key. For examp le: Select [Red uce/Enla rge]. Select the re quired s etting . Pres s [Ent er] . Italic Typ eface The Italic type face is use d to emp hasize a wo rd or ph rase. In addition , [...]

1-8 WorkCentre Pro 421 User Guide Notes Notes are state men ts that pr ovide additi on al inf o rmati on . For example : NOTE: Under norm al condi tions the machi ne sh ould b e powered o n 24 ho urs a day . Hints Hints hel p users perfor m a task. For examp le: HINT : Before loa ding paper i nto the paper tray f an the e dges. This separa tes any [...]

WorkCentre Pro 421 User Guide 1-9 About This Guide Related Info rmation Sources Informat ion av ailable for the W orkCentre P ro 421 c onsists o f: -T h i s User Guide -T h e Quick S tart Gui de -T h e Customer T raining CD -T h e Syste m Ad ministra tor Guide[...]

1-10 WorkCentre Pro 421 User Guide[...]

WorkCentre Pro 421 User Guide 2-1 Product O verview 2 Product Overview This ch apter provide s an o verview of the W or kCentre Pro 421 ’ s hard ware feat ures and opera tion. Th e Contr ol Panel is discuss ed and each key i s defined .[...]

2-2 WorkCentre Pro 421 User Guide System Overview The WorkC entre P ro 421 is a digita l devic e capa ble of copying and prin ting. When yo u swi tch on th e powe r and the sy stem has warmed up, the machi ne is in the Rea dy mod e and i s ready to use. Ready mod e is w here the L CD scree n is visi ble an d ready to be progr ammed for a job . The [...]

WorkCentre Pro 421 User Guide 2-3 Product O verview Press the [Feat ures] ke y . Using the numer ic keypad, enter yo ur Departmen t Code. Enter departmen t code Paper : Auto Output : Collated Added Features L/D : Au to R/E : 100% 1 Each digit ente red i s display ed as an asteris k on the scr een. Press [E nter]. If the code is cor rect ac cess to [...]

2-4 WorkCentre Pro 421 User Guide Identifying th e Machine Configuration s and Compo nent s The fol lowing pages pr ovid e illus trations and de script ions of the WorkCe ntre Pro 4 21 con figurati ons and c ompone nts. Use the i llustrati ons to ide ntify yo ur WorkCe ntre Pro 421 configu ratio n and th e func tions availabl e for your ma chine . [...]

WorkCentre Pro 421 User Guide 2-5 Product O verview WorkCentre Pro 421DE This is a b asic s imple x digital c opier wi th an au tomatic documen t feeder , a sing le pap er tray , a bypas s tray a nd a stand. Additio nal Me mory can b e purc hased as an op tion. Output Tray Document G lass (und er A DF ) Automa tic Docu ment Feeder ( ADF) Front Cov [...]

2-6 WorkCentre Pro 421 User Guide WorkCentre Pro 421DEi - Eur opean Product This is a digital c opier wit h an auto matic dupl ex unit, a duplex automa tic docume nt feeder , a single pap er tray, a bypa ss tra y and a stan d. Addit ional Mem ory ca n be pur chased as an option . Docume nt Glass (under DA DF) Dupl ex A uto mat ic Documen t Feed er [...]

WorkCentre Pro 421 User Guide 2-7 Product O verview WorkCentre Pro 421DEi - North American Product This is a digit al cop ier with an automa tic dup lex un it, a dup lex automa tic docu ment fee der, two paper tr ays, a by pass t ray and a stand. Additio nal Me mory can b e purc hased as an op tion. Docume nt Glass (under DA DF) Dupl ex A uto mat i[...]

2-8 WorkCentre Pro 421 User Guide WorkCentre Pro 421Pi This is a digital copier and prin ter, wi th an a utomatic d uplex unit, an offs et catch tr ay, a dupl ex automat ic doc ument feeder , two paper trays a nd a by pass tray . Addit ional Mem ory ca n be pur chased as an option . Docume nt Glass (under DA DF) Dupl ex A uto mat ic Documen t Feed [...]

WorkCentre Pro 421 User Guide 2-9 Product O verview Components Automatic Document Fe eder (ADF) The A DF automa tical ly sep arates a nd feed s orig inals from th e input tr ay. Duplex Automatic Document Fe eder (DADF) The DA DF automa tical ly sepa rates an d feeds origi nals fr om its input tr ay. When scan ning two -sided origina ls, af ter sca [...]

2-10 WorkCentre Pro 421 User Guide Bypass Tray The Bypas s Tray is for lo ading spe cial pape r, trans parenci es, labels and ca rdsto ck. Th ere is a n exte nsion tray tha t can b e pulled o ut to ena ble la rger s ize paper to be fed. HINT : Refer to Appe ndix B - Speci fications for mor e informa tion ab out appr oved me dia. Optional Additional[...]

WorkCentre Pro 421 User Guide 2-1 1 Product O verview Control Panel C omponents and Function Keys The Con trol P anel key s an d funct ions ava ilable d epend o n your Wor kCentre Pro 421 con fig ur ation. Item Descripti on Function 1 Contras t Adjus ter Adjusts the brightne ss an d darkn ess of the LCD display . When it i s turned cloc kwise, t he[...]

2-12 WorkCentre Pro 421 User Guide Item Description Fu nction 6 LCD Dis play Displ ays th e status of th e mach ine, op erati on proce ss, various ins truction s and messages . 7 Features This k ey gives acces s to the s creens whi ch en able you to program featur es. 8 Machin e S tatus Selec t to ch ange or v iew the variou s defa ult se ttings of[...]

WorkCentre Pro 421 User Guide 2-13 Product O verview 13 S top This key affects any acti ve job d isplaye d on the LCD . When presse d during copy ing the job is paus ed. Pres s [St art] to resume or [CA] to cancel. 14 S tart Press thi s ke y to comm ence a job an d start scanni ng the origina ls. 15 Enter ke y Enters or sa ves the sele cted va lu e[...]

2-14 WorkCentre Pro 421 User Guide Power ON/OFF Poweri ng On Ensu re that the machi ne is conn ected to a suita ble pow er supply and tha t the pow er co rd is fu lly p lugged into t he electric al outlet. NOTE: For voltage inf ormat ion refer to Ap pendix B - Specifi catio ns. The mach ine will begi n to warm up when the swit ch is power ed on. Th[...]

WorkCentre Pro 421 User Guide 2-15 Product O verview Power Save The mac hine has a Pow er Sa ve fea ture wh ich sig nific antly reduce s the p ower con sumpti on duri ng per iods of i nactivi ty. The Po wer Save feat ure oper ates in two m odes: - Stand by Mo de - Slee p Mode (Ene rgy Sav er) The En ergy Sa ver lig ht illum inates when th e Sleep M[...]

2-16 WorkCentre Pro 421 User Guide Standby Mode As deliv ered, the machi ne automat ically switche s into Standby Mode 15 mi nutes afte r the last acti vity. In thi s mode, th e LCD screen is v isible and the m essage “ Standby mode ” i s sho wn on the LCD sc reen when the Wo rkCentre P ro 421 is in Featu res Mode. To activat e the ma chine , p[...]

WorkCentre Pro 421 User Guide 2-17 Product O verview Modes There ar e two m odes availa ble on the machi ne: Features This key gives a ccess t o the scre ens wh ich en able use rs to programm e featur es. Machine St at us This ke y g ives acc ess to informa tion s uch as paper t ray si ze setting s, machi ne defa ults, p rinter defa ults a nd mac h[...]

2-18 WorkCentre Pro 421 User Guide Features Key Use the F eatures key to selec t progra mmable features in the Copy fun cti on. NOTE: The func tions availab le dep end on the c onfigura tion of your ma chine . NOTE: This screen is the defaul t setting on del ivery . Machine Status Key Display s informa tion about the WorkCentre Pr o 421 . Mac hin e[...]

WorkCentre Pro 421 User Guide 2-19 Product O verview Machine Status Options The o ptio ns av ailab le in Machi ne Sta tus are: NOTE: The op tions av ailab le may v ary depe nding on y our mach ine confi gura tion. Default settings Contains the def ault valu es of the m achi ne. Chan geable option s avai lable ar e: - Mac hine d efa ults - Copy d ef[...]

2-20 WorkCentre Pro 421 User Guide Customer support number Call this te lephon e numbe r if yo u have any qu estions or problem s with your Wo rkCentr e Pro 42 1 . Machine ser ial numb er Thi s is where yo u find the seri al number of the ma chine . It can also be found i nside the front right cove r. You wi ll nee d this number wh en or dering s u[...]

WorkCentre Pro 421 User Guide 3-1 Copy 3 Copy This cha pter contai ns infor matio n about the Cop y functi on and the feature s availabl e. It provi des step b y step ins tructions for programmi ng and ru nni ng a copy job. As deli vere d the m achin e will hav e the f actory default co py settings . These copy settings are customer chan geable . T[...]

3-2 WorkCentre Pro 421 User Guide Copyi ng Proc edure Before ma king copies i dentify wha t is to be copie d, the num ber of copi es requ ired and any spe cial progra mming requir ement s. Use the fol lowin g step s to ma ke a cop y. NOTE: Press [CA] tw ice to clea r or ca ncel any prev ious programmi ng se lecti ons befor e starting. 1. Load the O[...]

WorkCentre Pro 421 User Guide 3-3 Copy When Auto Paper is selec ted, the do cumen t feeder senses th e size an d orienta tion of the or igina ls, it the n check s the p aper trays t o find one that co rrespo nds. NOTE: Auto Paper is use d with standar d original sizes . For non-standar d si ze s, man ual ly select the paper tray require d. Remove a[...]

3-4 WorkCentre Pro 421 User Guide Document Glass The docume nt glas s shoul d be used for sin gle pages or bound origina ls up to a ma ximum size o f A3 ( 11 x 17 in ch). Raise th e docu ment fe eder or the docum ent gla ss cov er if fitted. Positi on the o riginal fac e down on the doc ument glass. A lign it with the r egistratio n arrow in the re[...]

WorkCentre Pro 421 User Guide 3-5 Copy 2. Press the Features Key Featur es Key Pres s [Fe atur es]. Ensure tha t the Rea dy to Copy screen is di spla yed . Ready to copy Paper : Auto Output : Collated Added Features L/D : Auto R/E : 10 0% 1[...]

3-6 WorkCentre Pro 421 User Guide 3. Select the Copy Features There ar e four s tanda rd fea tures av ailable . The keys ar e located to the l eft of the LCD screen . For most of the standard fea tures, whe n the keys are pr essed the LCD sc reen dis plays the cho ices whic h appl y to ea ch feature. U sing t he scroll keys, s elect th e optio n re[...]

WorkCentre Pro 421 User Guide 3-7 Copy 4. Enter the Quantity Up to 999 c opies c an be en tered us ing the numeric keypad . Use the num eric keypad to enter the number of copie s required. T he quant ity en tered is disp layed in the top righ t corner of t he LCD s creen. The defau lt cop y quantit y is 1. T o cancel an inc orrec t entry , press [ [...]

3-8 WorkCentre Pro 421 User Guide 5. Press Star t Start key Press [St art]. Eac h origi nal is scanned once only . NOTE: See page 3-17 if you are making c olla ted co pies fro m the docum ent glas s. If a res ource prob lem or progra mming co nflic t preven ts the jo b comple ting, a message will be display ed. Fo llow the message to re solv e the [...]

WorkCentre Pro 421 User Guide 3-9 Copy Using Job Int errupt If the m achine i s in t he proce ss of copying it is poss ible to pause the cu rrent job t o ma ke a con venie nce c opy. Press [Job inte rrupt].The light nex t to the Job interr upt key wi ll il lu minat e. Al l the curren t job sett ings will be stored. The Ready to Copy s creen will di[...]

3-10 WorkCentre Pro 421 User Guide S t andard Copy Features The sta ndard Copy featu res are s electe d by usi ng the key s loca ted on th e contro l pane l. NOTE: Some option s ar e not avai lable in al l Marke ts and for every machi ne con f ig urati on. Lighten/Darken Lighten/Darken Options Auto The mac hine a utomati cally adjus ts the im age q[...]

WorkCentre Pro 421 User Guide 3-1 1 Copy Reduce/Enlarge Reduce/Enlarge Options 100% Size for si ze copi es. Auto% Automa tically r educ es/enlar ges an image to fit on th e paper size se lected . Preset % Display s the mos t frequen tly used pres et reduc e/enla rge settings. The prese t Reduc e/Enl arge set tings for Eur ope are: 71% - A3 to A4 94[...]

3-12 WorkCentre Pro 421 User Guide For the Am ericas and Can ada, the preset R educe/ Enlarge settin gs are: 65% - 11x17 ” to 8. 5x11 ” and 8.5x11 ” to 5.5x 8.5 ” 78% - 8.5x14 ” to 8.5x11 ” 97% - 8.5 x 11 i nch to A4 129% - 8.5x11 ” to 11x17 ” and 5.5 x8.5 ” to 8.5x 11 ” 154% - 5.5x8.5 ” to 8.5x 14 ” Variable % When th e ori[...]

WorkCentre Pro 421 User Guide 3-13 Copy Pape r Supply Paper Supply Options Use to se lect a n indivi dual p aper tray. Pa per size a nd orientat ion is displa yed on the r ight side of the i llustrati on. Use to se lect t he bypas s tray. P aper s ize and o rientatio n is display ed on the right side of the i llustratio n. Auto Paper Accepts th e d[...]

3-14 WorkCentre Pro 421 User Guide Orig inal Ty pe Original Type Options Tex t Used for scan ning te xt, so lids, li ne ar t and ha lftone s. Text/Photo Automa tically adj usts the image quality ba se d on the attrib utes of the origin al. Text/P hoto can also be used to make c opies of origina ls that c ontain halfto nes and di fferent i mages . P[...]

WorkCentre Pro 421 User Guide 3-15 Copy Adde d Feat ures T o view the Copy Added Fea tures menu selec t [Co py] if availabl e, and pres s the scroll key . The Add ed Features menu display s each f eatu re and it s current s etting. Quick Pathw ay Select [ Added Features] . Select the feat ure required and pr ess [Ent er]. Select the option required[...]

3-16 WorkCentre Pro 421 User Guide Output Use this feature to prod uce the c opied o utput as c ollated o r uncolla ted se ts. T he machin e de fault set ting is col lated. Output Options NOTE: Only Network connec ted machi nes ha ve the offset feature. Collated Thi s option d eliver s the spe cified nu mber of copy sets to the tray in the sa me or[...]

WorkCentre Pro 421 User Guide 3-17 Copy Making Collated Sets from the Document Glass When you m ake co pies from the docu ment glass, the machi ne will sc an each o riginal . When you s elect Don e the m achin e then pri nts the num ber of collate d sets requ ested. . Program th e featur es required. Use the scrol l key to selec t [A dded featu res[...]

3-18 WorkCentre Pro 421 User Guide 2-Sided If your Wo rkCentr e Pro 4 21 is c onfigu red w ith a d uplex un it, up to 50 dou ble-si ded copie s rang ing in size fro m A5 to A3 (8.5 x 5.5 to 11 x 17 i nch) c an b e made auto matica lly from o ne or two- sided or igin als. 2-Sided Options 1>1 Sided Si ngle-s ided cop ies from sing le-sid ed ori gi[...]

WorkCentre Pro 421 User Guide 3-19 Copy Bound Orig in al Select B ound O rigin al t o make copies of page s from bound origina ls or m agazi nes usi ng the Do cumen t Glass . NOTE: There are a number o f featur es which ar e not availab le with Bo und O riginal . Any fea tures not availab le wil l be grayed-ou t. NOTE: On comple tion o f copy ing a[...]

3-20 WorkCentre Pro 421 User Guide Bound Original Opti ons Off The f eature is unav ailable. On (Both Pages) Cop ies both p ages o f an ope n bound docu ment and places each page on a s eparate s heet of pa per. On (Binde r Erase) Er ases be tween 4 and 30 m m (0.16 a nd 1.2 i nches) fr om the centre (bi nder area) of a bound do cumen t. Defaul t i[...]

WorkCentre Pro 421 User Guide 3-21 Copy Image Shift Use this featur e to ch ange the position o f the image on a page. Image Shift Options Off The f eature is unav ailable. Left Margin Sh ifts the ima ge to the r ight. The imag e can be s hifted between 4 and 15 m m (0.1 6 and 0. 6 inch es), def ault is 7 mm (0 .28 inch es). Right Margin Shifts th [...]

3-22 WorkCentre Pro 421 User Guide Edge Erase Use this featur e to eras e unwante d marks such as hole pu nch impres sions fr om the edge o f the co py. NOTE: There are a number o f featur es which ar e not availab le with Edge Er ase. Any featur es not av ailable will be grayed-ou t. Edge Erase Options Off The f eature is unav ailable. On Erases a[...]

WorkCentre Pro 421 User Guide 3-23 Copy 2-Up This featu re prin ts the i mages from two indepe ndent or iginal s onto one s heet of paper. T he WorkC entre Pro 4 21 reduces/ enlarge s the ima ges as neede d to prin t them i n land scape orientat ion on one pag e base d on the paper supply sele cted. 2-Up Options Off The f eature is unav ailable. On[...]

3-24 WorkCentre Pro 421 User Guide Booklet If your WorkC en tr e Pr o 421 is configured with a duplex uni t, it can be used to pr oduce bookl ets from b oth A3 a nd A4 (11 x 17 and 8.5 x 11 inc h) ori ginals . A3 (1 1 x 17 inch ) origi nal s are aut omat ical ly red uced t o A5 (8.5 x 5.5 i nch) im age si ze and place d 2-up on both sides of A 4 (8[...]

WorkCentre Pro 421 User Guide 3-25 Copy To Produce a Bookl et NOTE: Y ou ca n plac e the o riginals direc tly on th e glas s. A3 (1 1 x 17 in ch) p ortrait orig inals s hould be placed face d own with the bo ttom edg e to the left of the mac hine. NOTE: For origi nals cop ied di rectly from the glass , you will need to se lect [Done] wh en you have[...]

3-26 WorkCentre Pro 421 User Guide Annotation Use this featur e to add the da te, time and pag e number s to the copy ou tput. NOTE: There are a number o f featur es which ar e not availab le with Annotatio n. Any fea tures no t avai lable wil l be grayed-ou t. NOTE: If using thi s featur e with red uce or e nlarge s ettings other tha n 100% s ize [...]

WorkCentre Pro 421 User Guide 3-27 Copy Build Job Use this feature to build a job that has m ixed t ype ori ginals, differen t settings ma y be req uire d for diffe rent page s. For example , if a s et of ori ginals c onsists of some pages with text and some with ph otos, you can s elect app ropria te sett ings to be appli ed to in divi dual p ages[...]

3-28 WorkCentre Pro 421 User Guide NOTE: If more than one se t of each s ection h as bee n selecte d, depe nding o n the fe atures p rogramm ed, the machine will cop y jus t one set of eac h sectio n. At th e end of the j ob t h e rem ain in g set s wi ll be copi ed. If the ori ginal is not a stand ard size the machi ne may not be able to detect th[...]

WorkCentre Pro 421 User Guide 3-29 Copy Use the s croll k ey to select the setting y ou wish to change and press [En ter]. Selec t the ch anges requir ed and pr ess [ Ent er]. The [S etting] screen is display ed again. Us e the scro ll key t o s ele ct [Done ] and pres s [Enter ]. Repeat the steps abov e for each s ectio n of the job. Setting Done [...]

3-30 WorkCentre Pro 421 User Guide Stored Job Up to fo ur combi nation s of featur e se lections can b e retain ed in the machine ’ s memory as st ored job s. The m ach ine stor es only the program ming for the job , not the image . Each ti me a stored j ob is retrieved , the image must be sc anned . The Stor ed Job sc reen d isplay s a li st of [...]

WorkCentre Pro 421 User Guide 3-31 Copy To Retrieve a Stored Job Use th e scroll key to selec t [ Add ed Featu re s]. Ensure [S t ored Job ] is selecte d and pr ess [E nter]. Ensu re [Retri eve] is select ed and pres s [En ter]. Select t he req uired job in the list and pres s [En ter]. Press the [Exi t] key to ret urn to the Ready to Cop y screen.[...]

3-32 WorkCentre Pro 421 User Guide Paper Type (Bypass Tray O nly) This fe ature ena bles copyi ng in format ion ont o transp arenc ies and he avywe ight stoc k suc h as labels o r ca rdsto ck. Paper Type Options Off Selec t for feedin g stan dard 80g/m 2 (20 lb) paper throug h the Bypass Tray (100 sh eets m aximum) . Transpa rency Se lect for feedi[...]

WorkCentre Pro 421 User Guide 3-33 Copy Menu Map The Menu Map is a l ist of all machine fe atures a nd settings in a report fo rmat. Use the s croll key t o select [Added Feat ures]. Use the s croll key t o select [Me nu map] and pr ess [Enter] . Ready to copy 1 2-side d Bound O rigin al Imag e S hift : 1 > 1 sided : Off : Off Edge Er ase 2-Up B[...]

3-34 WorkCentre Pro 421 User Guide Changing C opy Defau lt s T o access th e Copy def aults menu whil e in th e Ready mode, pr ess th e [Machin e S tatus ] key lo cated to th e right of the LCD. The Machi ne Stat us men u display s the default op tions . During m anufactur e, certa in set tings for features and functions of the W orkCentr e Pro 421[...]

WorkCentre Pro 421 User Guide 3-35 Copy Copy Defaults The foll owing tabl e lists each Copy defaul t option , the se ttings availab le for ea ch opti on and a des criptio n of eac h set ting. Use the scroll key to selec t the op tion req uired and pres s [Ent er]. Use the Copy De faults table below to identi fy the se ttings availabl e, selec t the[...]

3-36 WorkCentre Pro 421 User Guide Side s Imag ed 1. 1>1 Produces o ne-s ided cop ies from one-sid ed origi nals. 2. 1>2 Produce s two-si ded c opies fr om one-sid ed origi nals. 3. 2>2 Produce s two-si ded c opies fr om two-side d origin als. 4. 2>1 Produces o ne-s ided outpu t from two-side d origin als. Copy Default Option Settings D[...]

WorkCentre Pro 421 User Guide 4-1 Print 4P r i n t The Wo rkCentr e Pro 421 can be con nected to y our work station using th e parall el port on the wo rkstation or throu gh the network. When the WorkC entr e Pro 4 21 is connec ted, electroni c job s that require pr intin g can be s ent from your workst atio n dire ctly to th e m achi ne. Xerox net[...]

4-2 WorkCentre Pro 421 User Guide Printing Proc edure Before t he printi ng functi on can be used o n the WorkCentre Pro 421 the machine m ust be configur ed an d setup on your network or attach ed to y our works tation via the pa rall el port. NOTE: If you requ ire you r PC o r Workstation co nfigur ing to print to the WorkCe ntr e Pro 42 1 or exp[...]

WorkCentre Pro 421 User Guide 4-3 Print The PC require ments ar e shown be low: Parall el port on the P C must be se t to ‘ bi-d irecti onal ’ . IEEE 12 84 Paral lel Cabl e (10 metr es or 30 fe et max imum). NOTE: Depen ding on th e spec ific dr iver b eing us ed, the graphi cs shown in the follo wing in stru ctions m ay not exactly match th os[...]

4-4 WorkCentre Pro 421 User Guide 1. Create the Document Documents for printing are create d on your PC or Workstati on using a softwar e appli cation . For example, Mic roSoft Wor d and MicroSoft Power Point ar e widely used document c reation applica tio ns. NOTE: If your pr int requ ireme nts invo lve pri nting partic ularly large pr int jobs yo[...]

WorkCentre Pro 421 User Guide 4-5 Print 3. Selec t the Pr inter Dri ver Featur es Select [P roperties ] from the applicat ion Pr int wind ow . NOTE: In s ome appl ications , the Printer Driver fe ature s may be access ed via a Setup o ption. The p rin t e r d riv er fea t ur es ar e display ed in the Prope rt ies window . Select th e features requi[...]

4-6 WorkCentre Pro 421 User Guide 4. Print the Job When all the requ ired features have been program med, select [OK ]. The Prop erties win dow close s and the app licat ion Pr int wind ow di sp lays . T o send t he job for printin g, select [O K] in th e appli cati on Print wi ndow . To exit the Prin t option withou t sending t he job for pri ntin[...]

WorkCentre Pro 421 User Guide 4-7 Print 5. Retrieve the Print J ob The prin t file is rece ived by the Wo rkCentre P ro 421 , process ed and interp reted an d then pri nted. You r prin t job will be deliv ered to the outp ut are a select ed on th e printer drive r when the j ob was sent. At the Prin ter th e LCD may, on occa sion, disp lay th e fo [...]

4-8 WorkCentre Pro 421 User Guide 6. Managing Print Jobs If a pr oblem occurs with your print j ob, o r if you need to cance l your print job use the Printe r Default setti ngs ac cessed vi a the Mach ine St atus ke y. Accessing Printe r Defaults Use the instr uctions provided bel ow to acces s the Print De fault settings: Pre ss the [ Machi ne S t[...]

WorkCentre Pro 421 User Guide 4-9 Print Cancelling a P rint job If the print j ob has bee n sent in error or if there is a problem with the job, u se the Cancel Cu rrent Job p rinter default setting to cancel the job. NOTE: Y o u must only delete yo ur own jobs from the P rint Queue. I f there is a pr oblem with anothe r user ’ s job, co ntact yo[...]

4-10 WorkCentre Pro 421 User Guide Setting up Force Feed The For ce Feed printer defa ult se tting is used to forc ibly pr int a print jo b whic h is su spende d due to the pap er siz e mismat ch when Det ect Pa per Mis match is Enab led. If y our print jo b is susp ended due to pape r size mismatc h, use thes e instruc tions to clear i t from the [...]

WorkCentre Pro 421 User Guide 4-1 1 Print Forcing a Form Feed If a job i s cance lled from the P C, data m ay rema in in the WorkC entre Pro 421 m emory and will requ ire clear ing u sing the Form F eed p rinter defa ult s etting. Use the i nstruc tions below to forcib ly prin t the da ta rem ainin g in the me mory of the printe r when a j ob has b[...]

4-12 WorkCentre Pro 421 User Guide Using Job Int errupt If the mach ine is in the proc ess of pri nting a jo b it is poss ible to programme feat ures for a copy job whic h will the n automa tically start wh en the p rint job has fini shed. Press [Job interrupt ].The light n ext to t he Job in terrupt butto n will illumin ate . Place your or igin al[...]

WorkCentre Pro 421 User Guide 4-13 Print Printer Driver Features There ar e a num ber of Pr inter Dr ivers a vailabl e for t he WorkC entre Pro 421 . The fe atures a vailable de pends on the printer d river bei ng us ed. The fo llowin g featu re descri ptions are an o verview of the typ ical features provid ed by the WorkC entre Pro 421 P rint er D[...]

4-14 WorkCentre Pro 421 User Guide If you re st the mouse poi nter on to p of a c ontro l, Micr osoft Windows will sh ow you a brief He lp Tip a bout tha t contro l. If you sel ect the right m ouse butto n on a c ontro l, the Help system will giv e you mo re det ailed informati on. The foll owing butt ons ar e avail able on al l Help scree ns: - Co[...]

WorkCentre Pro 421 User Guide 4-15 Print Printe r Configu ration The Pr inter Co nfigurati on dia log allo ws yo u to upd ate the printer dr iver to inte ract wi th the opt ional attac hments insta lled on your printer. Once y ou have i nstal led an option al prin ter de vice , select the relev ant check box in t he I nstallab le Op tions list to u[...]

4-16 WorkCentre Pro 421 User Guide Offset Catch Tray A unit tha t can be add ed on to the prin ter to so that each print job will be s lightly offse t from one an other in the ca tch tray. Thi s is stan dard with Network c onnected print ers. Job Separator Tray An option al tr ay that whi ch divi des th e output tray in to two sect ions, upp er and[...]

WorkCentre Pro 421 User Guide 4-17 Print Paper/Output Allows the se lection of Pape r Size , Paper Orie ntation , Paper Source, M edia T ype and the num ber of copie s for the job (1- 999). Offset Function Selec t ’ Offset Function On ’ if you want ea ch se t of a mu ltipl e copy prin t job to b e slig htly offs et from one a nother in the Offs[...]

4-18 WorkCentre Pro 421 User Guide simultaneou sly . It i s bes t to se t the num ber of c opies in the driver to ’ 1 ’ and set the nu mber o f co pies you wa nt to pr int in the app licatio n. Select Pa per Select Pa per let s you sp ecify the pap er to use for your print job. Any p aper sp ecifica tions appear in the pa per s ummary box on th[...]

WorkCentre Pro 421 User Guide 4-19 Print - Paper Tray Select the pap er tray conta ining the type of pap er you want to us e for the d ocume nt cover, b ody, a nd separa tors, if any. Not al l pape r trays a ccept all paper sizes. Only s ource loc ation s whic h accept th e spec ified paper s ize are s hown. A uto Tray S elect is the defaul t optio[...]

4-20 WorkCentre Pro 421 User Guide 2 Sided Printing HINT : If your mac hine con figurati on sup ports this featu re you must sel ect th e duplex option on the P rinter Config uration dialog to activat e 2 Sid ed print ing. Two-side d Printi ng ena bles you to print on both sides o f a page. 1 Sided Singl e sided prin ting. (T his is the defa ult.) [...]

WorkCentre Pro 421 User Guide 4-21 Print Image Orientation Orien tation refe rs to the rel ative d irectio ns of the lo ng and short edges of the pap er. Your printer c an pr int in either p ortrait or landsc ape or ienta tion. Portra it orientation Prints an image that is tall er than i t is wide. Landscape orientation Prints an image that is wide[...]

4-22 WorkCentre Pro 421 User Guide Layout The Doc ument Options dialog e nables you to prin t docu ments in bookle t form or to pri nt multip le page im ages on one side of a page. Ea ch pag e can be printe d with o r without a page border. Choose be tween Nor mal and Multip le-u p page f ormats. Normal Prints a s tandard page. No rmal is the def a[...]

WorkCentre Pro 421 User Guide 4-23 Print Multiple-up Prints m ore tha n one p age im age on a s ingle sheet of paper. Indicate the r equired number of page i mages per sid e in the Mult iple-up list box. Multiple-up 1 Pa ge up 2 Pages up 4 Pages up 6 Pages up 8 Pages up 16 Pages up Draw Outlines P rints bl ack borde rs a round eac h page im age. Ri[...]

4-24 WorkCentre Pro 421 User Guide Image Options The Imag e Options dialog enable s you to set di fferent v isual and grap hic char acteri stics for y our print j ob. It al so lets you choose whether to downloa d your a pplic ation T rueType or bitmap fon ts to th e printe r or to pri nt them as graph ics and device fonts. Grays cale Photographic I[...]

WorkCentre Pro 421 User Guide 4-25 Print Line Art Ch oose th is settin g for grap hic i mages with intri cate line s and fine detai l, for exam ple cl ip art. Th is set ting prov ides s olid line s and shar p co ntrasts between shade d area s. Pr int Co lored T ext i n Bl ack This se tting pr ints al l color ed text as blac k inste ad of gr ay. Tru[...]

4-26 WorkCentre Pro 421 User Guide Graphics This sel ectio n speci fies how g raphi cs are sent to the prin ter. The opti ons avai lable ar e: Vect or This opti on allows you to s end graph ics to the pri nter as a mixtur e of ve ctor and rast er im ages. V ect or graph ics typ ical ly print mo re qui ckly than rast erized graph ics. V ec tor gra p[...]

WorkCentre Pro 421 User Guide 4-27 Print Prin t Qu al ity Toner Sav er Turn Toner Sa ver ’ ON ’ to conse rve the a mount o f toner us ed to prin t a docume nt. Th e print q uality i s reduced b ut the p rint speed m ay be e nhanc ed. This setting is rec ommend ed for verifyi ng docume nt cont ent and layout. Smoothing Tu rn Smoo thi ng ’ ON ?[...]

4-28 WorkCentre Pro 421 User Guide Overlays The Overla y dialog al lows you t o create, lo ad, or del ete simpl e page over lays f or your printer . A Page O verlay is a gr oup of user-cr eated P CL co mmands and/or dat a that is downl oaded a nd stored in the print er. Pag e overla ys can b e use d repeated ly for p rinting portions of document s [...]

WorkCentre Pro 421 User Guide 4-29 Print Create Ov erlay Before you c an use an exter nal file as an overlay , you mus t format i t as an ov erlay. Overlay s must be created within the applic ation (s uch as M icroso ft Word) . To creat e a page overla y: - Ope n the file contai ning you r log o or imag e that you want to us e as a n overl ay and s[...]

4-30 WorkCentre Pro 421 User Guide - Open a docu ment an d selec t the Pr int optio n. - Open the p rinter driver Prope rties dialog and selec t the Overlays tab. - Select t he ove rlay you w ant to do wnload from the overla ys l ist. - Select t he Downl oad Now button, a nd selec t the destinat ion. - Select t he OK button. A status box will confi[...]

WorkCentre Pro 421 User Guide 4-31 Print Fonts The Fonts dialog enable s you to a dd, re move, or change th e fonts in stall ed on the p rinte r. Installed Fonts Available font s This box shows the PC L 5E fo nts cur rently availabl e on th e compu ter. Move Move enabl es you to move the sel ected fon ts to th e pri nter port. Copy Copy ena bles y [...]

4-32 WorkCentre Pro 421 User Guide Edit Edit enab les y ou to cha nge di sk-bas ed font names and attribute s. If you pur chase a disk- based fon t that ha s the s ame na me as a font you are a lready using, y ou sho uld chang e the na me of the font w ith the Fon t Installe r. You can not cha nge the n ame of a printer-r esident f ont. Perman ent [...]

WorkCentre Pro 421 User Guide 4-33 Print Watermarks The Wa terma rk feature print s text in the backgr ound or foregr ound of a do cumen t. A few predefi ned wate rmarks come with the d river. You can change the ex isting o nes or a dd new ones to t he list. To prin t a docume nt with a watermar k, you must first sel ect the waterm ark fro m the li[...]

4-34 WorkCentre Pro 421 User Guide Delete Delete enable s you to remove a selecte d waterma rk from the list of a vailabl e waterma rks. Se lect the w aterma rk in th e list, sele ct Delete a nd t hen OK to confi rm you w ant to de lete th is watermark. On First Page Only On Fi rst Pa ge On ly pri nts a wa termark only o n the first p age of a docu[...]

WorkCentre Pro 421 User Guide 4-35 Print Position (from center) Position (fr om center) Use th e verti cal and h orizont al sc roll ba rs to mod ify the watermark ’ s center po sition o n the pa ge. You can c hoose to measur e in inc hes or m illimete rs (mm ). Center Sele ct Cent er to res et the position to the c enter of the pap er. About Prov[...]

4-36 WorkCentre Pro 421 User Guide Changing Print er Default s T o acce ss the Pri nter defa ults menu whi le in t he Ready to Copy sc reen, pr ess the [Machin e S tatus] key loc ated to the righ t of the L CD. The M achin e St atus m enu displa ys the s ettings o ptions . Ensur e [Defau lt setting s] is selec ted and pres s [Ent er ]. During m anu[...]

WorkCentre Pro 421 User Guide 4-37 Print Prin ter D efaul ts The fol lowing table l ists eac h Printe r default o ption, the s ettings availa ble for e ach op tion an d a des cripti on of ea ch se tting. Use the scroll key to selec t the op tion req uired and pres s [Ent er]. Use the P rint er Defaults table below to identi fy the se ttings availab[...]

4-38 WorkCentre Pro 421 User Guide T est print 1. S tatus print Used b y the S ystem Admini stra tor to identify the status of the m achine. 2. Demonstrati on page This optio n produc es a te st page which ca n be us ed to de monst rate printing capab ility . 3. PCL font pr int The Printe r Unit is equippe d with 9 0 internal PCL fon ts. Use th is [...]

WorkCentre Pro 421 User Guide 5-1 Maintain in g the Pr oduct 5 Maintaining the Product There will be times when the m achin e will r equir e ma intena nce tasks to b e carried out. Thi s chapter p rovides s tep by st ep instr ucti ons fo r ma intai ning t he ma chine a nd rep laci ng consum ables.[...]

5-2 WorkCentre Pro 421 User Guide Cleaning Cleaning the WorkCentre Pro 421 Proper maint enance is impo rtant for the sm ooth op eration o f any equi pment. CAUTION: When cleaning the Wo rkCe ntre P ro 4 21 , do not use organic or strong chemical solvents or aerosol cleaners. Do not pour fluids directly onto any area. A void supplies that are not sp[...]

WorkCentre Pro 421 User Guide 5-3 Maintain in g the Pr oduct Document Glass and Constant Velocity Transport Glass To ens ure optim um im age qua lity at all times , clean th e docu ment gla ss and co nstant vel ocity tr ansport glass mon thly, or more of ten if n eeded. This he lps a void outp ut with str eaks, smears a nd other marks tha t transfe[...]

5-4 WorkCentre Pro 421 User Guide Transfer Corotron Wire If you ha ve poo r qual ity o utput with u neven , faint, degraded print o r a white line appeari ng in the direct ion of t he pape r feed , the Transf er Corotr on Wire may be di rty. Refer to the following step s for clean ing in st ructi ons. If in stalled, o pen the Auto Duplex Unit. Open[...]

WorkCentre Pro 421 User Guide 5-5 Maintain in g the Pr oduct Remove th e cleani ng tool fro m it s storag e sp ace on the mach ine. The T ransf er Cor otr on Wir e Cleanin g T ool ha s tw o should ers. Shoulders[...]

5-6 WorkCentre Pro 421 User Guide When po sitio ning th e cle aning tool ove r the T ransfer Cor otron Wire ens ure that t he two should ers are fac ing away from the m achin e.[...]

WorkCentre Pro 421 User Guide 5-7 Maintain in g the Pr oduct Ensure tha t the l ip at the ba ck of the cleaning tool is resti ng on the Transfer Corotro n Wire casing. E nsure tha t the two shoulde rs a re locat ed unde r the plas tic guar d. Hold the c leaning tool up right and slide i t alon g the Transfer Corotron W ire from left to ri ght. If t[...]

5-8 WorkCentre Pro 421 User Guide Ordering Su pplies The Toner Cartridge and the Drum Car tridge a re avail able as cust omer re place able un its. The custo mer repl acea ble unit p art nu mbers are liste d belo w: To obta in supp lies , cont act yo ur loc al X erox o ffice, giving you r compa ny name, the pro duct numb er and its s erial number. [...]

WorkCentre Pro 421 User Guide 5-9 Maintain in g the Pr oduct Customer Replaceab le Unit s Replacing the To ner Cartrid ge The T oner Ca rtridg e is a c ustome r repla ceabl e unit. This assemb ly holds the to ner for t he Wor kCent re Pro 421 . After ap proxim ately 7,50 0 cop ies the ma chin e will display a messag e to repl ace th e toner. W hen [...]

5-10 WorkCentre Pro 421 User Guide Rais e the ca tch to unloc k and relea se the T o ner Cartri dge. Holding the cartri dge, as shown, s lide it o ut of the mach ine. The used T oner Cartrid ge should be recy cled. F ollow the in structi ons g iven in t he cartridg e retu rn bookl et enclos ed with the new T oner Cartridge.[...]

WorkCentre Pro 421 User Guide 5-1 1 Maintain in g the Pr oduct Remove th e new T one r Cartridge from t he box an d its wrapper . Vigorou sl y sha ke the car tridge from side to side. Pull the tab to remov e the sealin g tape from the cartrid ge.[...]

5-12 WorkCentre Pro 421 User Guide Install the New T oner Cartridg e into t he mac hine until i t click s in pl ace. After i nstalling t he T oner Cartridg e, pull the Cha rger Wire Cle aning L ever ou t of the Drum Cartridge until it stops and th en push it ba ck in again se veral ti mes. Th is proc ess cl eans t he cha rger wire.[...]

WorkCentre Pro 421 User Guide 5-13 Maintain in g the Pr oduct Close th e Front Cov er .[...]

5-14 WorkCentre Pro 421 User Guide Replacing the Drum Cartridge The Drum Car tridge requ ires r eplaceme nt when th e “ Replac e Drum ” messa ge is dis played at 3 0,000 copies . A “ Drum Life ” warning is displaye d after appr oximat ely 29,000 cop ies. The ki t contains a new Drum Cartri dge and a n ew Ozone Filter . CAUTION: Do not expos[...]

WorkCentre Pro 421 User Guide 5-15 Maintain in g the Pr oduct Rele ase t he h a ndl e to op en the Side Cover . Remo ve the T oner Cartri dge using the inst ructi ons “ Replaci ng the T oner Cartridge ” on page 5-9 .[...]

5-16 WorkCentre Pro 421 User Guide CAUTION: Alway s hold the Drum Cartridge by the coloured handles. Do not t ouch the green d rum area. Do not leave the Drum Cartridge out of the machine for an extended pe riod. Lift the c oloured handle and gently pul l the Drum Car tridge from the machine. As you wit hdraw t he Drum Cartridge, suppo rt it b y ho[...]

WorkCentre Pro 421 User Guide 5-17 Maintain in g the Pr oduct Remo ve the new Drum Cartr idge from the box. Back Left Front Right Front Back[...]

5-18 WorkCentre Pro 421 User Guide Remove the protectiv e packaging from the Drum Cartridge a s shown i n the follow ing illu strat ions. Remove the card from the right of t he Drum Ca rtridge. Remove t he card from the lef t of the Dr um Cartr idge.[...]

WorkCentre Pro 421 User Guide 5-19 Maintain in g the Pr oduct Remove two piece s of tape. tape tape 1 2 3 Pull tabs num bered 1-3 to remov e more pr otect ive mate ria l.[...]

5-20 WorkCentre Pro 421 User Guide Pull tab to un fold prote ctiv e paper . pull Comp letely remov e all t he paper and associ ated tape.[...]

WorkCentre Pro 421 User Guide 5-21 Maintain in g the Pr oduct Hold the handle and til t the Drum Cartr idge. Rem ove the plasti c strip along the bottom. left Pull re main ing tab on the left of the Dr um Cartr idge to remov e the last piec e of protec tive packa ging.[...]

5-22 WorkCentre Pro 421 User Guide Slide the n ew Dru m Cartridge into the machin e unt il it cl icks into pl ace. Rein stall the T o ner Cartri dge using the ins truc ti ons “ Replaci ng the T oner Cart r idge ” on page 5-9 .[...]

WorkCentre Pro 421 User Guide 5-23 Maintain in g the Pr oduct Replacing the Ozone Filter The Ozo ne Fil ter ab sorbs t he ozon e emitt ed by th e machin e. It is locate d in a sl ot in the m iddle of the cent re out put tray.To change t he fil ter remo ve the Ozone Fi lter rec eptacle from the mach ine. After reinstalli ng the T oner Cartridge, p u[...]

5-24 WorkCentre Pro 421 User Guide Loading Pape r Loading the Paper T rays Up to two paper tray s ca n be ins talled on the Wor kC ent r e Pr o 421 . The fol lowing step s show how to load paper in the paper trays. The pape r size in each tr ay mus t be ent ered f rom the Control P anel, in the Machi ne Stat us menu. HINT : Before loa ding paper in[...]

WorkCentre Pro 421 User Guide 5-25 Maintain in g the Pr oduct If you ar e loading the sa me size paper in to the tra y , load the paper i nto the tray s o that it is against the ri ght si de of the tray . Close the tray , yo u are now ready to conti nue yo ur job. NOTE: If you wan t to loa d a different size paper or change the orie ntation of th e[...]

5-26 WorkCentre Pro 421 User Guide To adju st the Front an d Rear Guides: Locate the leve r shown as 1 in the pho to at the left r ear of the tray . Press the lev er down to the ri ght to u nlock th e guides. T o release th e fron t guide , push down on the tab shown as 2 on th e photo and sl ide the front and rear guide s to their ne w positio n. [...]

WorkCentre Pro 421 User Guide 5-27 Maintain in g the Pr oduct Load the paper int o the tray and mak e sure th at the guid es are cor rectly positione d for t he paper size and are loc ked fir mly i n p lac e. Press th e lev er at the ba ck of the tray d own to th e left to lock t he front an d rear g uides in positi on. Close th e paper tray . On t[...]

5-28 WorkCentre Pro 421 User Guide Use the sc roll ke y to select [Default settin gs] an d press the [En ter] key . Use the scroll key to select [M achin e defau lts] and pres s the [ Enter ] key . Use t he scro ll key to select [Pa per trays ] and press the [Enter] key . Use th e scroll keys and to select the tray y ou have chang ed, then press th[...]

WorkCentre Pro 421 User Guide 5-29 Maintain in g the Pr oduct Press th e [Features] k ey to return to th e Ready mode. The tray is now s et up correct ly and r eady t o use. Featur es ke y[...]

5-30 WorkCentre Pro 421 User Guide Loading the Bypass Tray The Bypas s Tray can be us ed for a v ariety of differe nt media. It is locate d on the right s ide of the machi ne. To chan ge the p aper si ze for th e Byp ass Tray , it mu st be sel ected fro m the C ontr ol Pa nel . Load t he me dia i n the B ypa ss tray . Slide the gui de until i t is [...]

WorkCentre Pro 421 User Guide 6-1 Basic Troubl eshooting 6 Basic T roubleshooting This ch apter provide s info rmation for solv ing p roble ms which may occ ur with yo ur Work Centre Pro 421 . T ables lis ting Err or Messag es and Codes, pr oblem s and pos sible s olutions are provided .[...]

6-2 WorkCentre Pro 421 User Guide Jam Clearance There ar e two types of jam : - Document Feede r (ADF/DA DF ) jam - Paper path J am If a ja m occurs durin g mach ine op eration, refer to the message s dis pl ay ed on the LCD. IMPORTANT: Follow the step by step procedures shown on the mes sage di splay to c lear th e fault. Us e the s croll key to p[...]

WorkCentre Pro 421 User Guide 6-3 Basic Troubl eshooting Example of Paper Jam See the f ollowi ng for an examp le of ty pical j am cl earance messag es. Clear paper jam Open side cover. 1/3 Clear paper jam Remove jammed paper 2/3 Remove any p a per visi ble in this ar ea. Rotate the green whe el toward you an d remo ve an y jammed paper as it appea[...]

6-4 WorkCentre Pro 421 User Guide NOTE: The di spla y instr uctio ns may v ary dep ending on the optio ns in stalled. Prev entin g Pa per J ams Paper ja ms happen fo r a variet y of reason s. Use the following recomm endations to reduc e the p otenti al for ja ms. - Use only recom mended paper. ( Refer to Appendi x B - Specif icati ons). - Store pa[...]

WorkCentre Pro 421 User Guide 6-5 Basic Troubl eshooting Example of Document Feeder (ADF/DADF) Ja m Clear misfed o riginal Push ja m ac cess button 1/12 Clear misfed or iginal Open jam access cover 2/12 Clear misfed or iginal Turn green wheel 4/12 Clear misfed origi nal Open upper guide 3/12 Clear misfed origi nal Remo ve m i sfe d original 5/12[...]

6-6 WorkCentre Pro 421 User Guide Calling for Service If the pr oblem p ersists, contac t the Xer ox Welc ome Ce ntre or your loc al repr esenta tive. T he seri al numb er of the machine will be require d, toge ther with a ny rele vant e rror cod es For infor matio n on loca ting th e seria l numb er, pleas e refer to “ Customer Suppo rt ” on p[...]

WorkCentre Pro 421 User Guide 6-7 Basic Troubl eshooting Error Messages and Codes If an abno rmal condi tion ari ses in t he mac hine o r an inc orrect operati on is perfo rmed, an alarm signa l is gene rated for a few second s and a mess age indi catin g the na ture o f the err or is displa yed. If thi s happ ens, take the correc tive ac tion l is[...]

6-8 WorkCentre Pro 421 User Guide Memory error Initial settings have be en los t (due to a leng thy power fail ure, depleted battery , etc.). Press [Clear ] to res tore the idle state. If this Error M essage is repeate dly d ispl ayed m achin e progr amming has b ecome corrupte d. Th e mach ine mu st be r einitia lize d by a trained tech nician. Ca[...]

WorkCentre Pro 421 User Guide 6-9 Basic Troubl eshooting Error Codes Ty p e Error Code Probable Cause Corrective Action CALL FOR SER VICE C01 - 05 Call your local serv ice repr esentativ e. T emporar y paper supp ly mech anism error C13 T ray 1 error Pull tray 1 out and push b ack in. If the problem persists ca ll for servic e. C14 T ray 2 error Pu[...]

6-10 WorkCentre Pro 421 User Guide T ransport jam s in main body E08 T ranspo rting jam in side t he ADU. Op en the side cov er and exi t cover of the cop ier and r emov e any ja mmed paper . Open the ADU (Aut o Duple x uni t) cove r a nd re mo ve a ny jamm ed paper . Cl ose cov ers afterwa rds. E09 T ime out er ror at the paper feed sens or . Op e[...]

WorkCentre Pro 421 User Guide 6-1 1 Basic Troubl eshooting E43 ADU (Auto Duplex Un it) is opened dur ing cop ying. Open the side c over a nd exi t cover and remov e any ja mmed paper . Also if you ha ve an A DU (Auto Duplex unit), a job se parator or an offset catch tr ay , open t he cover and remove an y jamme d paper . Open the side co ver o f th[...]

6-12 WorkCentre Pro 421 User Guide Image Quality Problems Variou s situati ons can affect the qual ity o f the ou tput. Che ck the follo wing c onditions to ensure o ptimum copy an d print performanc e. If you st ill c annot res olve the prob lem, c ontact the Key Operato r or a loc al se rvice re presenta tive. - Do not loca te the W orkCentre Pro[...]

WorkCentre Pro 421 User Guide 7-1 Machine Defa ults & Setups 7 Machine Defaults & Setups As deli vered the ma chine has the fac tory defa ult setting s. This chapter lists the set tings that are c ustom er chan geable and step by step i nstruct ions on h ow to c hange t hem.[...]

7-2 WorkCentre Pro 421 User Guide Changing Mach ine Defaul t s Use the fo llowing i nstruc tions to a ccess the Machi ne Default opt ions. I nstru ction s for cust omizin g each M achi ne Default s etting is then prov ided. NOTE: Some op tions ar e not av ailable in al l Mar kets and for eve ry mach ine c onfigu ration. T herefor e, feat ure numbe [...]

WorkCentre Pro 421 User Guide 7-3 Machine Defa ults & Setups Paper Trays Use the P aper Tra ys setting to selec t the pap er size a nd orienta tion fo r each t ray. You can als o dete rmine the paper tray that will be us ed as a de fault. Th is wil l be autom atic selec tion or tray 1 . Use t he scro ll key to select [Pa per trays ] and press t[...]

7-4 WorkCentre Pro 421 User Guide Use th e scroll keys and to select the tray y ou have chang ed, then press the [Enter] k ey . Use th e scroll keys and to se le ct th e pape r size and orie ntation yo u have installed i n the tr ay and th en press the [En ter] key . Paper tray size 01. Tray1 02. Tray2 03. Bypass Select paper size 01. A4 02. A4 03.[...]

WorkCentre Pro 421 User Guide 7-5 Machine Defa ults & Setups Timers Use the Tim ers settin g to se t the defaul t time for Time Out , Standb y mode and Slee p mode . Time Out Time ou t clears a ny feat ures tha t may h ave be en selec ted and returns to the Sta ndby mode . Use th e scroll key to sele ct [Tim ers] an d pres s [Enter]. M a ch i n[...]

7-6 WorkCentre Pro 421 User Guide Standby Mode The default settin g is to au tomati cally swi tch in to Standby mode after remain ing id le for 15 minute s. T he LCD scree n is visible an d the mes sage ‘ Sta ndby ’ is dis played. To act ivate the machine , press any key on the control panel or open th e document glass c over or docume nt feede[...]

WorkCentre Pro 421 User Guide 7-7 Machine Defa ults & Setups Sleep Mode The def ault setti ng is for the ma chin e to auto maticall y pow er down 15 mi nutes after the machine enters S tandby mo de. To activa te the m achin e, press an y key on the control panel or open t he docume nt glass cove r or docum ent fee der. Use th e scroll keys or t[...]

7-8 WorkCentre Pro 421 User Guide Use the s croll keys or to selec t the req uired value b etween 3 and 240 minutes . The fol lowing valu es are select able: 3 , 5, 10, 1 5, 20, 25, 30, 35 , 40, 45 , 50, 55 , 60, 70, 80, 90, 100, 11 0, 120, 150, 180, 2 10 and 240 minutes . Pres s [Ent er]. Pres s [Fea tur es] ke y to r etur n to the Ready Mode . Ti[...]

WorkCentre Pro 421 User Guide 7-9 Machine Defa ults & Setups Inter rup t Key Use the Inte rrupt Ke y opti on to ena ble or dis able the In terrupt function . Select [ Interr upt ke y] using the s croll key and press [Enter]. Machine defaults 04. S peak er vo lume 05. De pa rt ment c od e 01. Pape r tra ys 02. Time rs 03. Interrup t key Select [[...]

7-10 WorkCentre Pro 421 User Guide Speaker Vol ume There ar e two Sp eaker V olume selec tions av aila ble: - Alarm volume - when the machi ne has an error an alarm rin gs to noti fy the us er. - Key touch volume - when you make any s election or touch any key on the con trol pan el the m achin e blee ps. Select [ Speak er volu me] using the scrol [...]

WorkCentre Pro 421 User Guide 7-1 1 Machine Defa ults & Setups Department Codes Use of th e machi ne c an be lim ited t o au thori sed pers onn el within a departmen t by setti ng up D epartm ent Code s. Withi n the Depar tment Co des func tion you c an as sign one Maste r Code for the administr ator, and up to 98 Depar tment Numb ers and C ode[...]

7-12 WorkCentre Pro 421 User Guide Setup of the Master Department Code Use the s croll key to select [Dep artment c ode], and then p ress [E nter ]. Machine defaults 01. Paper tray s 02. Ti mers 03. Int errupt key 04. Sp eaker volume 05. De part ment code To enab le the Departmen t code fun ction, s elect [On] and pr ess [ Enter ]. Departmen t co d[...]

WorkCentre Pro 421 User Guide 7-13 Machine Defa ults & Setups Setup of individual Department Codes NOTE: If you e ntered the Maste r Code to gain ac cess to the machin e, you will no t have to enter it again h ere. Use the s croll key to select [Dep artment c ode], and then p ress [E nter ]. Machine default s 01. Pa per tra ys 02. Time rs 03. I[...]

7-14 WorkCentre Pro 421 User Guide Using the numer ic keypad enter the first 2 d igit Department Num ber you want to setup, bet ween 2 a nd 99. Press [E nter]. Department code s Enter maste r co de (1) or Enter departme nt code (2 - 9 9) 6 Using the numer ic keypad, enter a 5 digit Department Code and pr ess [E nter]. Department code s Department n[...]

WorkCentre Pro 421 User Guide 7-15 Machine Defa ults & Setups Modifying and Deleting D epartment Codes NOTE: If you e ntered the Maste r Code to gain ac cess to the machin e, you will no t have to enter it again h ere. Use the s croll key to select [Dep artment c ode], and then p ress [E nter ]. Machine default s 01. Pa per tra ys 02. Time rs 0[...]

7-16 WorkCentre Pro 421 User Guide Using the numer ic keypad enter the 2 digit Depar tment Number you want to modify or delet e. Enter [1 ] to m odify th e Mas ter Code, or betwe en [2] and [99 ] to modify the Ind ividual Department Cod es. Press [E nter]. Department code s Enter maste r co de (1) or Enter departme nt code (2 - 9 9) 6 A mess age di[...]

WorkCentre Pro 421 User Guide 7-17 Machine Defa ults & Setups T o ch ange the code detail s, select [M odify] an d press [Enter ]. Make th e chan ges req uired and pres s [Ent er]. Department codes 1. Delete 2. Modif y 3. Retain Department cod es Depart ment nu mber : 06 Enter depart ment c ode : T o exit wi thout m aking an y change s, se lect[...]

7-18 WorkCentre Pro 421 User Guide Using Department Codes Once the Dep artme nt Codes ha ve bee n setu p, the Ready mode sc reens prom pt users to enter a Departm ent Code before ac cess to th e Copy function i s allowe d. HINT : The Department Code Rep ort can b e printed to view the machi ne usage for each Department Cod e. For instruc tions on p[...]

WorkCentre Pro 421 User Guide 7-19 Machine Defa ults & Setups Printing Repo rt s There ar e two r eports th at can be print ed fro m the mach ine: - Depar tment cod e - Setti ng report NOTE: Some op tion s are no t availa ble in all M arkets a nd for eve ry mach ine c onfigu ration. T herefor e, feat ure numbe ring ca n vary . Quick Pa thway Ma[...]

7-20 WorkCentre Pro 421 User Guide Department Code Report The Depa rtment Code repo rt lists the De partment C ode s. The usage for each depar tment is l isted by numbe r of pages copied. If you ente r the master cod e, the r eport lists t he mas ter departme nt cod e and all depart ments. If you ente r a departme nt cod e, the repo rt prin ts inf [...]

WorkCentre Pro 421 User Guide 7-21 Machine Defa ults & Setups Settings Report The Setti ngs Rep ort print s a list of eac h machine functio n and the cur rent sett ings. Memory size Total pages Scanned Printed Machine defaults Paper trays Tray 1 Tray 2 Bypass Time rs Time out Standby mode Sleep mode Interrupt key Speaker volume Ala r m vol ume [...]

7-22 WorkCentre Pro 421 User Guide To Print the Settings Report: NOTE: T otal Pages repre sents the gr and total fo r Scann ed and Pri nted pages, it is no t the same as Drum count t hat is found on th e Activ ity Report. NOTE: The firmware i dentifi cation n umber is located at the top of t he Setting s Repor t. Refe r to this number wh en ca llin[...]

WorkCentre Pro 421 User Guide 7-23 Machine Defa ults & Setups Changing the Initia l Setup Initial setup a llows the user to localis e their machine and customi ze to m eet the ir ind ividual needs . The follow ing a re the se tups avai labl e: - Dat e & Time - Loc aliz atio n - Language - Mach ine Se rial Number - Custo mer Supp ort NOTE: S[...]

7-24 WorkCentre Pro 421 User Guide Date & Time Sett ing Setting a llows us ers to view an d edit t he curr ent Date & Time informa tion . Ensure [Date & T ime] is sele cted an d press [E nter]. Initial Setup 01. Date & Time 02. Localizat ion 03. Languag e 04. Mach ine se rial nu mber 05. Custom er suppor t 06. Network Ensure [Setti [...]

WorkCentre Pro 421 User Guide 7-25 Machine Defa ults & Setups Time Format Use the T ime Fo rmat set ting to select a 12 hour or 24 h our cloc k. Change the set tin gs using the scr oll key s and num eric keypad . Use th e scroll key t o select the di git/ent ry req uiring chang e. Enter a n ew digit u sing the numeric keypad or scrol l to a new[...]

7-26 WorkCentre Pro 421 User Guide Date Format Use the Dat e Forma t setting to select the date or der, for example the ye ar, the mo nth, the day o r the mon th, the d ay, the year etc . Month Format Use the Mont h Format sett ing to choo se whet her to di splay th e month usi ng num eric di gits or the mon th name . Select [Date Fo rm at] using t[...]

WorkCentre Pro 421 User Guide 7-27 Machine Defa ults & Setups Select t he op tion req uire d usin g the sc roll ke y and press [En ter ]. Press [ Feature s] key to return to the Fea tures mo de. Month format 1. N ume ric 2. Name[...]

7-28 WorkCentre Pro 421 User Guide Localization Use the lo caliza tion s etting to s elect whe ther t o displa y meas urem ent s i n i nches or mil lim etre s. Select [Loc aliz atio n] usin g the scr oll ke y a nd pre ss [Enter] . Initial Setup 01. Date & Time 02. Localizat ion 03. Languag e 04. Mach ine se rial nu mber 05. Custom er suppor t 0[...]

WorkCentre Pro 421 User Guide 7-29 Machine Defa ults & Setups Language Use the L anguag e setting to selec t whic h languag e the s creen will us e. Select [L anguage ] usi ng the scroll key and press [Ent er] . Initial Setup 01. Date & Time 02. Localiza tion 03. Lan guage 04. Mach ine se rial nu mber 05. Cu s tomer s upp or t 06. Netwo rk [...]

7-30 WorkCentre Pro 421 User Guide Machine Se rial Number For easy re ference the machin e serial nu mber ca n be stored in the setups . NOTE: T o locate the machine serial num ber , refer to Chapter 1 - Abou t This Gu ide, page 1-4 . Select [Mac hine se rial numb er] usin g the scr oll key and pre ss [Ente r]. Initial Setup 01. Date & Time 02.[...]

WorkCentre Pro 421 User Guide 7-31 Machine Defa ults & Setups Customer Suppor t Use this option t o store the Xerox Cus tomer Suppo rt telepho ne number and the Xerox S uppli es teleph one num ber. . Select [Cus tomer S upport] using t he scro ll key and pres s [Ent er] . Initia l Setup 01. Date & Time 02. Local izat ion 03. Lang uage 04. M[...]

7-32 WorkCentre Pro 421 User Guide Xerox Supply Number . Selec t [Xerox supply numb er] using t he scro ll key and pres s [Ent er] . Customer support 01. Custo mer suppo rt numb er 02. Xero x supply n umber Use the n umeri c keypad to enter y our Xer ox supp ly telephon e numb er and press [Enter] . Press [F eatures ] key to return to th e Read y m[...]

WorkCentre Pro 421 User Guide 7-33 Machine Defa ults & Setups Network The net work set tings are u sed to ins tall and co nfigure t he WorkC entre Pro 421 o n your n etwork. Thi s task mus t be perfor med by a t rained S ystem A dmini strator . Instruc tions fo r con figurin g the ne twork settin gs and inst alling the mach ine on a networ k ar[...]

7-34 WorkCentre Pro 421 User Guide Menu Map The menu map cont ains a lis t of all the settin gs provi ded in Mach ine St atus. NOTE: Some op tions ar e not av ailable in al l Mar kets and for eve ry mach ine c onfigu ration. T herefor e, feat ure numbe ring ca n vary . Quick Pa thway Machine Statu s Menu map T o acce ss the M enu map , press the [M[...]

WorkCentre Pro 421 User Guide 7-35 Machine Defa ults & Setups Self T est Automatic Test A serie s of machine test s can be car ried out by the user to enable y ou to und erstand the per formanc e of the m achin e and diagn ose an y proble ms it m ay have. V arious tests ar e availa ble from the sel f test option. NOTE: Some op tion s are no t a[...]

7-36 WorkCentre Pro 421 User Guide In divi dual Tes t These ind ividual tests ar e avail able. The Aut o test sc reen disp lays duri ng tes tin g. Auto t est 01. Aut o tes t ------------- ----------- ------------------ -------- The “ Completed ” message display s when the test i s comple te. Press [Fea tures] key to retu rn to th e S tandby Mod[...]

WorkCentre Pro 421 User Guide 7-37 Machine Defa ults & Setups Print Test Result Use the scroll key to select [P rint tes t result]. Pres s [En ter]. Self te st 01. Auto test 02. Indi vidual t est 03. Print te st result The “ Printing a ccep ted ” messa ge dis play s and the test resu lt s are pr inted . Press [Fea tures] key to retu rn to t[...]

7-38 WorkCentre Pro 421 User Guide Customer Supp ort Number This opt ion displa ys th e cust omer s upport n umber enter ed using th e Initi al Se tup options . NOTE: Some op tions ar e not av ailable in al l Mar kets and for eve ry mach ine c onfigu ration. T herefor e, feat ure numbe ring ca n vary . Quick Pa thway Machine Statu s Customer suppor[...]

WorkCentre Pro 421 User Guide 7-39 Machine Defa ults & Setups Machine Serial Number This op tion dis plays the seri al num ber of your ma chine . NOTE: Some op tion s are no t availa ble in all M arkets a nd for eve ry mach ine c onfigu ration. T herefor e, feat ure numbe ring ca n vary . Quick Pa thway Machine Statu s Machine serial number T o[...]

7-40 WorkCentre Pro 421 User Guide Xerox Supply Number This op tion dis plays the tele phone n umber to ca ll for ordering su pplies fr om X erox. NOTE: Some op tions ar e not av ailable in al l Mar kets and for eve ry mach ine c onfigura tion. T herefor e, fea ture numbe ring ca n vary . Quick Pa thway Machine Statu s Xerox supply number T o acces[...]

WorkCentre Pro 421 User Guide 7-41 Machine Defa ults & Setups T ot al Print C ounter This opti on displ ays th e total num ber of prints t he mac hine has d one. NOTE: Some op tion s are no t availa ble in all M arkets a nd for eve ry mach ine c onfigura tion. T herefor e, fea ture numbe ring ca n vary . Quick Pa thway Machine Statu s Total pri[...]

7-42 WorkCentre Pro 421 User Guide Machine Revisions Use this optio n to vi ew a list of ma chine r evisi ons. NOTE: Some op tions ar e not av ailable in al l Mar kets and for eve ry mach ine c onfigura tion. T herefor e, fea ture numbe ring ca n vary . Quick Pa thway Machine Statu s Machine revisio ns T o access th is op tion, pre ss the [Machi ne[...]

WorkCentre Pro 421 User Guide A-1 Appendix A - Safet y Notes Appendix A - Safety Notes Your X erox prod uct and suppl ies have been desig ned and tested to me et stric t safety requiremen ts. These incl ude Safe ty Agency approv al, and compl iance to estab lished envir onmenta l standar ds. Ple ase read the follo wing instru ction s care fully be [...]

A-2 WorkCentre Pro 421 User Guide Use of an extension cord with this product is not recommended or authorized. Users should c heck bu ildin g codes a nd ins urance re quire ments if a prop erly earthed extension c ord is to be u sed. Ens ure that th e total ampere ratings of th e produ cts pl ugged into the exte nsion cord do n ot exceed the ex ten[...]

WorkCentre Pro 421 User Guide A-3 Appendix A - Safet y Notes Never defe at inte rlock swi tches. M achin es are d esigned to restric t opera tor acce ss to u nsafe area s. Cove rs, gu ards and interl ock swi tches ar e pro vided to ensure t hat the m achi ne will not oper ate with cover s open ed. Do not put your hands into the f user ar ea, lo cat[...]

A-4 WorkCentre Pro 421 User Guide Regulatory Inform ation The CE marking appli ed to th is prod uct sym bolizes Xerox Limited Declaration of Confo rmit y with the followi ng appli cable Direct ives of t he Europ ean Uni on as o f the da tes indi cated: January 1 , 1995: Co uncil Dir ective 73/ 23/EE C amended by Council Di rectiv e 93/ 68/EEC, a pp[...]

WorkCentre Pro 421 User Guide A-5 Appendix A - Safet y Notes W ARN ING:In order to allow this equipme nt to operate in proximity to Industrial, Scientific and Medical (ISM ) equipment, the external radiation f rom the ISM equipment may have limited or sp ecial mitigation meas ures taken. W ARN ING:This is a Clas s A prod uct in a dom estic environm[...]

A-6 WorkCentre Pro 421 User Guide Laser Safety CAUTION: Use of controls or adjustments or performance of procedures other than those specified he rein may result in hazardous radiation exposure. With sp ecific reg ard to la sers, th e equi pment com plies with laser p roduct p erforma nce stand ards set by g overnme ntal, nation al and in ternat io[...]

WorkCentre Pro 421 User Guide A-7 Appendix A - Safet y Notes QUESTION: What is the Electricity at Work Regulation? ANSWER: The Ele ctricity at Work Re gulation 1 989 ca me into for ce in En gland an d Wal es on th e 1 Apri l 1990. Th is 19 89 Regulati on places a duty on a ll employers and self- employed persons to ensure the ele ctrical s ystems i[...]

A-8 WorkCentre Pro 421 User Guide QUESTION: Does the XEROX equipment in my premises comply with the Elect ricity at Wo rk Regulat ions? ANSWER: A ll emplo yers and self-e mpl oyed p erson s must ensure that the electri cal syste ms in the ir prem ises ar e saf e. This w ill inclu de ensur ing X EROX e quipme nt in such pr emises is safe . XEROX Lim[...]

WorkCentre Pro 421 User Guide A-9 Appendix A - Safet y Notes Please conta ct us if y ou ha ve any qu eries r egardin g the info rmati on pr ovide d in th is docu ment . Environm ent, Hea lth and Sa fety XEROX L imite d PO B ox 17 Bessemer Road Welwyn Garden City Herts AL7 1HE England Tel Num ber +44 (0) 1707 35 3434 Certificat ion to 1999/5/ EC Rad[...]

A-10 WorkCentre Pro 421 User Guide NOTE: Although thi s produ ct ca n use either lo op dis connec t (pulse ) or DTMF (tone) signall ing it is recom mended that it is set t o use DT MF si gnall ing. D TMF s ignalli ng pr ovides reliab le and fa ster ca ll set- up. Modific ation, con nection t o exter nal con trol software o r to externa l contro l a[...]

WorkCentre Pro 421 User Guide A-1 1 Appendix A - Safet y Notes The REN is usefu l to de termine t he quan tity o f device s you may co nnect t o your te lephon e line and s till ha ve all of thos e device s ri ng when your nu mber i s call ed. In m ost, bu t not all areas, the su m of the RENs o f all d evices s hould n ot excee d five ( 5.0). To b[...]

A-12 WorkCentre Pro 421 User Guide The tel ephone company will, w here practic al, noti fy yo u when they need to tem poraril y disc onnect s ervic e. Howev er, if a ction is reason able a nd nec essary, b ut prior notice i s not practical , they may still te mpor arily d isconne ct your servi ce. In suc h case s they must : - Immedi ately no tify [...]

WorkCentre Pro 421 User Guide A-13 Appendix A - Safet y Notes Canadia n Certif ication Notice: The In dustry Canada L abel o n the ma chine ident ifies certif ied equ ipmen t. This certifi cation means tha t the equipme nt meets certai n telecom munic ations n etworks protec tive, oper ation al and safety r equirem ents. I ndustr y Canada doe s not[...]

A-14 WorkCentre Pro 421 User Guide Environmental Compliance Energy Star ® XEROX Corporat ion desi gned thi s produ ct to c omply wi th the guideli nes of the ENER GY STAR ® program of the Envir onmenta l Protecti on Age ncy. As an ENER GY ST AR ® Partner , XEROX ha s deter mine d that th is prod uct meets the ENERG Y STA R ® guideli nes fo r en[...]

WorkCentre Pro 421 User Guide B-1 Appen dix B - Sp eci ficat ions Appendix B - Specifications The WorkCe ntre Pro 42 1 adher es to st rict spec ificat ions , approv als and c ertific ations . These spec ificati ons are d esign ed to prov ide for th e safety of use rs and to ensure that the machin e oper ates in a fully fun ction al sta te. Use the [...]

B-2 WorkCentre Pro 421 User Guide Machine Specifications Hardware Configuratio n WorkCentre Pr o 421E Si mplex digital copier with a document g lass, a singl e pape r tray, a byp ass tra y and a s tand. WorkCentre Pr o 421 DE Simplex digital copier with an automa tic docu ment feeder (ADF), on e pape r tray, a by pass tr ay an d a stand. Work Centr[...]

WorkCentre Pro 421 User Guide B-3 Appen dix B - Sp eci ficat ions Height - 10 41 mm (41 inche s) Copy Speed A4 - 21 cpm A3 - 12 cpm Letter (8 .5 x 11) - 21 cpm Legal ( 8.5 x 1 4) - 14 cpm Ledge r (11 x 17) - 12 cpm Copy Magnifications Zoom rang e 25% to 400% in 1% i ncremen ts Fixed Ratios: Warm-up Time Less th an 60 s econd s. Europe Am ericas 71%[...]

B-4 WorkCentre Pro 421 User Guide Automatic Document Feeder and Duplex Automatic Document Feeder ADF Cap acity: 50 sheets DADF Capacity : 100 shee ts Paper si zes: A5 to A 3 (5 .5x8.5 ” to 11 x17 ” ) Paper Weig h ts: 60 - 120 g/m 2 (16 - 32 lb) Paper Supply T rays 1 & 2 Capacity : 550 s heets o f 80 g/m 2 ( 20 lb) pe r tray Paper Wei gh ts:[...]

WorkCentre Pro 421 User Guide B-5 Appen dix B - Sp eci ficat ions For Use in Bypass Tray O nly: Transpa renc y: A4 Xerox 3R96019 Letter ( 8.5 x 1 1) Xerox 3R3028 Labels: A4 XERO X 3R97 400 (1 up )* A4 XERO X 3R97 408 (24 u p)* Letter (8.5 x 11) XEROX 3R4472 (8 up)* Letter (8.5 x 11) XEROX 3R4469 (33 up)* Cardsto ck: A4 XE ROX 3R91798 * Letter (8.5 [...]

B-6 WorkCentre Pro 421 User Guide GDI Pr int Dri ver A GDI pr inter driver i s avail able f or the Wo rkCentr e Pro 42 1 copier products - y ou can downl oad it from the ’ Dri vers ’ area of www.xerox.com . A User Guide and installati on instructions are include d withi n the downl oaded p rinter driver s oftware. The PC req uire ments a re sho[...]

Xerox WorkCent re Pro 421 Us er Guide Index-i Index Index Numerics 2 Sided P rinting , printer driver 4- 20 2-Sided 3-18 1>1 Sid ed 3-18 1>2 Sid ed 3-18 2>1 Sid ed 3-18 2>2 Sid ed 3-18 2-Up 3-23 A About tab, print er driver 4-35 Added F eatures Copy 3-15 Added F eatures, Copy 2-Sided 3-18 2-Up 3-23 Annota tion 3- 26 Booklet 3-24 Bound O[...]

Index-ii Xerox WorkCentre P ro 421 User Guide WorkCentr e Pro 42 1 5-2 Clear All key 2-12 Coll atio n, prin ter dr iver 4-20 Components 2-9 Auto Duplex Unit (ADU) 2-9 Automatic Documen t Feeder (ADF) 2-9 Bypass Tray 2-10 Duplex Au toma tic Docum ent F ee der (D ADF ) 2-9 Offset Catch Tra y (OCT) 2-9 Optional Me mory 2- 10 Paper T rays 1 and 2 2-9 C[...]

Xerox WorkCent re Pro 421 Us er Guide Index-iii Index Energy savi ng 2-15 Energy Star A-14 Enter k ey 2-13 Enter the Quan tity 3-7 Error Codes 6-9 Error Messa ges 6-7 Error Me ssag es and Cod es 6-7 Event Lo g list, pr int 4-38 Exit key 2-1 3 F Fea tur es 2- 18 Press the feat ures ke y 3-5 Select t he Copy features 3-6 Select t he Pr inter Dr iver [...]

Index-iv Xerox WorkCentre P ro 421 User Guide Interrupt K ey 7-9 Paper Tr ays 7-3 Speaker Volu me 7-10 Timers 7-5 Machine Default s & Setup s 7-1 Machine Default s, Chan ging 7-2 Mach ine Revi sions 7-42 Machine Serial Number 7- 30 , 7-39 Mach ine Spe cific ation s B-2 Mach ine St atus 2-18 Mach ine St atus o pti on s 2- 19 Menu Map 7- 34 Self [...]

Xerox WorkCent re Pro 421 Us er Guide Index-v Index Power Swi tch lo cation 2- 14 Power ing Off 2-14 Power ing On 2- 14 Press S tart 3-8 Pre ss the Fe atur es K e y 3-5 Print 4-1 Default Settin gs 4-36 GDI Print D river 4-2 Network Print Drivers 4-2 Print Drive rs 4-2 Printer Dr iver Fe atures 4-13 Printing P rocedur e 4-2 Using Jo b Inter rupt 4-1[...]

Index-vi Xerox WorkCent re Pro 421 User Guide Setting Re port 7-21 Resoluti on, print er driver 4-26 Retrieve the Print J ob 4-7 S Safety Not es Appen dix A A-1 Safety S tandards A-3 Saving powe r 2-15 Select Pap er Document B ody, printer driver 4- 18 Front Co ver, pr inter dr iver 4-19 Separato rs, pri nter dr iver 4-19 Select P aper , prin ter d[...]

Xerox WorkCent re Pro 421 Us er Guide Index-vii Index Using Jo b Inter rupt 3-9 , 4-12 W Walk- up Scre en Copy 2-2 Warm- up Time B-3 warning lig ht 2- 13 Warnin g ligh ts, co ntrol panel 2-11 Warnin gs, conventi on s 1-8 Waterma rks, pr inter dr iver 4-33 WorkCentr e Pro 42 1DE 2-5 option s 2-5 WorkCentr e Pro 42 1DEi 2-6 option s 2-6 , 2-7 WorkCe [...]

Index-viii Xerox WorkCentre P ro 421 User Guide[...]