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June 2013 Using Apple ® AirPrint ™ with Xerox ® Connec tKey™ D evic es User Guide[...]

©2013 Xero x Corporation. All r ights reserved . Xerox®, Xerox and Design® and ConnectKey are trademarks of th e Xerox C orporation in t he United Sta tes and/or other countries. BR 6729 XOGGD -0 7 E A[...]

Using Apple ® AirPrint™ with Xerox ® ConnectKey™ Devices User Guide iii T able of Cont ents What is AirPri nt? ........................... .......................................................... .................................................... 4 What are the req uirement s for using AirPri nt? .............................. ...........[...]

What is AirPrint? AirPrint is Apple’s d riverless printing technology . It enables Apple devices including the iPhon e ® , iPad ® , iP od t ouch ® an d even M ac ® OS X ® to prin t to AirPrint - en abl ed devi ces , without insta lling drivers or downl oading softwa re. What are the require ments for using AirPrin t? Network R equirements Ai[...]

Using Apple ® AirPrint™ with Xerox ® ConnectKey™ Devices User Guide 5 How is Ai rPrin t enabled and config ured on a Xerox ® devi ce? AirPrint is enabl ed on Xe rox dev ices by def ault. If , ho wever , AirP rint has been disabled on the X erox dev ice, an administrato r can re - enab le it fo llowi ng th e step s bel ow: • You will nee d [...]

• On the AirPrint pa ge, under Protocol Setting s , check the b ox un der Pr otoco l next to Enable d . Note : HTTP, IPP and mDNS all need to be enabled and configu r ed for Ai rPrint to be enabled. • Configure a Devic e Name , Device Loc ation and Geographic Loca tion . Thes e a ttri butes dist inguish the AirPrint p ri nter as se en from the [...]

Using Apple ® AirPrint™ with Xerox ® ConnectKey™ Devices User Guide 7 • If you are printi ng for the first ti me, or if the pr eviously selected printe r is not avai lable, y ou wi ll n eed to select t he Ai rPrin t prin ter by t ouch ing Select Printer . Y ou should see a list o f one or mo re Ai rPrint - enabl ed pri nters i n your area .[...]

How do I s end a job ove r AirPrint fro m an Appl e iPhone? • Open th e doc ument , picture, or e mail that you need to print and touch th e arrow. • Select the Print option . • Touch Select Printer . •[...]

Using Apple ® AirPrint™ with Xerox ® ConnectKey™ Devices User Guide 9 • Select a pri nter . • Sele ct the print option s and touch Print . • After submi tting a job v ia Air Print , you m ay see a me ssage li ke thi s on th e iPh one:[...]

How do I m anage / cancel print j obs from my Ap ple device? • You can check the Apple device print q ueu e by do uble - tapping the Home button t o show th e rec ently used a pps. • Next, tap the Print Center . Note : T he Pr int Center is only available while printing is in pro gress. – The Pri nt C enter wi ll di splay a windo w with the j[...]

Using Apple ® AirPrint™ with Xerox ® ConnectKey™ Devices User Guide 11 Troubleshooting What if I can’t find an AirPrint p rinter fr om my Apple devi ce? I can’t find my Xerox ® devi ce wh en I tr y to print from my Apple device or I g et a m essag e: No AirPrint P rinters Found. W hat’s going on? • First try to conf irm that A irPrin[...]

– Mak e sure t hat the Xerox ® dev ice is conn ected t o th e corr ect net work. • Either print a C onfigurati on Report t o confirm th e IPv4 addre ss of the d evice: See th e Conn ectiv ity Phy sica l Conn ection s, and Connec tivi ty Protoc ols, TCP/I Pv4 s ections of the repor t or ch eck th e Xer ox ® dev ice’s C ontr ol Pan el and s e[...]

Using Apple ® AirPrint™ with Xerox ® ConnectKey™ Devices User Guide 13 • Noti ce the statu s of ea ch of t he 5 jo bs by touch ing ea ch jo b in the li st. The first job has a status of Pri ntin g, all subsequ ent jo bs ar e Waiting . On the Xerox ® devi ce, selec t the Job Status button. O bser ve the d evic e Prin t Queu e (Active Jobs) [...]

I submitted a print job from my Apple device to a Xerox ® device vi a AirPrint, bu t I am getting a message on my Apple device that says “Check the printer f or errors. ” What is go ing on? AirPrint provi des generic error messag e hand lin g. The AirP rint m essage, “Che ck the print er for err ors, ” can c orresp ond t o multi ple ki nds[...]

Using Apple ® AirPrint™ with Xerox ® ConnectKey™ Devices User Guide 15 What are some p ossible solutions for Enter prise Networks that span multiple subne ts but still wa n t to leverage AirPrint capa bilities? Plea se refer to: “ AirPrint in multi - subn et n etworks – Xerox ® C onnectKey™ devices deliv er Apple ® AirPrint™ to the [...]