Aastra Telecom 480I manual

RELEASE 1.3 41-000098-00-01 USER GUIDE 480i SIP IP PHONE[...]

Aastra Telecom will not accept liability for any damages and/or long distanc e charge s, which result f rom unau thori zed and/or unlawfu l use. While every effort has been made to ensure accu racy, Aastra Telecom will not be liable for technica l or editorial errors or omission s containe d within thi s docum entation. The informati on contai ned [...]

480i IP Pho ne Use r Guid e iii SOFTW ARE LICENSE A GREEMENT Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwid e, non-transferable, no n-sublicenseable and non-exc l u- sive, restricted us e license to use So ftware in object f orm solely with the Equipment for wh ich the Software was intended . T[...]

[...]

Table of Contents v Table of Content s About this G uide .............. ............ 1 Documentatio n ....................... ...... 1 Intr oduction ................ .................. 1 Phone Fea ture s .............. ............ 1 General Req uire me nts ............... . 1 Installa tio n a nd Set-u p .......... ..... . 2 Getting Started .......[...]

[...]

480i IP Pho ne User Guid e 1 About this Guide About this Guide This guide explains how to use the basic fea tures of you r new 48 0i phone. Not all featu r es listed are available by default. C ontact your system or networ k administrato r to find out which features and services are available to yo u on your system. Your system administrator has th[...]

2 480i IP Phon e User Guide Introduction - TFTP (Trivial File Transfer Prot oc ol) - FTP (File T ransfer Protocol) - HTTP (Hypertext Transfer Proto col ) • A 802. 3 Ethern et/F ast Ethe rnet LAN • Categor y 5/5e s traight through cabling • Power ov er Ethernet (Po E) power su pply (optional ac ces- sory – ne cessary only if n o inline power[...]

480i IP Pho ne User Guid e 3 Getting Started Getting Started When You Fir st Plug in Your Phone The 480i automatically b egins the startup sequence as soon as it is connected. The phone goes through this proc ess the first time you plug in your phone and ev ery time you res tart your p hone. The first screen to display is the Aastra spla sh scre en[...]

4 480i IP Phon e User Guide Getting Started Network Di sconnect ed The " Network Disconnected " prompt appears on the display and the telephone status ligh t turns on when the pho ne is not properly connected to the network . The phone also displays th e default time and date of 12:0 0am Ja n 1st , 2005 or the equivalent. Check that the c[...]

480i IP Pho ne User Guid e 5 Customizing Your Phone Customizing Your Phone Setting Y our Options Pressing the % key gi ves yo u a list of co nfiguration options. You can also ch ange these option s in your phone t hr ough the Aastr a Web UI. Refe r to the Aastra 480i Installation Guide for information on less adv anced configur ation options . Note[...]

6 480i IP Phon e User Guide Customizing Your Phone Accessing the Aastra Web UI 1. Open y our w eb browser and enter the pho ne’s IP address or host name into the ad dr ess field. 2. At the prompt, enter your username and pa s sword and click . Note: For a us er, the defa ult user na me is " user " and t he pass word field is le ft bl a [...]

480i IP Pho ne User Guid e 7 Using the 480i Phone Using the 480i Phon e Hard keys There are hard keys on y our phone, such as Hold, Red ial, Xfer, Icom and Co nf that are c onfigure d for these call-handling featu r es. These keys are static and cannot be reprog rammed or changed. They are located in two different areas on t h e phone. Note: The in[...]

8 480i IP Phon e User Guide Using the 480i Phone if available), the call status ( Connected, R ing, Hold etc.) and the timer specific to that call. Softkeys Your 480i has 6 softkey access buttons, 3 on eith er side of the phone’s display. The softkey menus will change depending on the phon e’s state, displaying relevant softk eys only. Idle Sta[...]

480i IP Pho ne User Guid e 9 Using the 480i Phone Softk eys a s Lin e/Call App ear an ces Your syste m administr ator may have customized the soft keys on your 48 0i phone to function as line/call appearance s oftkeys. These line/call appearanc e softkeys function in a similar manner to the 4 line/call appear ance hard keys and lights on your phone[...]

10 480i IP Phon e User Guide Using the 480i Phone Dep end ing o n ho w th e ph one ha s been configured, the maximum number of total line/c all appearances that can be set up is 8 or 9 (4 line/call appearance as hard keys and 4 or 5 as softkeys). If all l ine/call appearances have been set up for th e same number, a total of 9 lines can be configur[...]

480i IP Pho ne User Guid e 11 Using the 480i Phone indicator on the S upervisor’s phone shows that the worker’s phone is in use and busy. On the 480i, the busy and idle ind ica tor s show on t he IP p hon e screen display next to the softkey programmed for BLF func tionality. When the moni tored us er is idle, an icon with th e handset on-hook [...]

12 480i IP Phon e User Guide Making Calls Making Calls Depending upon how you h ave set the Live DialPad option in your phone, your phone will either dial the digits as soo n as they are pressed or collect the digits on the screen before dialing. See the section “ Cus tomi zin g your phone ” in the Aastr a 48 0i Installation Guide for mo re inf[...]

480i IP Pho ne User Guid e 13 Making Calls hook, press d to disco nnect a handsfree call. When handsfr ee is on, the speaker light turns on. Using a Headset The 480i acc epts headsets throug h the modular RJ2 2 jack on the back of the phone. Contact your telephone equipmen t retailer or dis tributo r to pu rcha se a compatible headset. Customers sh[...]

14 480i IP Phon e User Guide Making Calls Receiving C alls When a ca ll is ri nging at your extension, yo u will see the Inbound Call screen. The line/call appearance light will flash quickly for the incomin g call. Answ ering an Incom ing Ca ll To answer the call: • For ha ndsfree operatio n, press the Picku p softkey or the line/ call appearanc[...]

480i IP Pho ne User Guid e 15 Handling Calls Handling Calls When you are connected to a cal l, you c an u se th e ha rd keys on the phone to transfer, conference or place a ca l l on hold. Placin g a Cal l on Hold When you place a call on hold, only you r phone can retrieve the call. To place a call on hold: 1. Connect to the c all (if not already [...]

16 480i IP Phon e User Guide Handling Calls 4. If you do no t wish to tr ansfer the call, place the handset back on hook or press the b butt on. To go back to the origi n al call, press the line/call app ear ance button for th e held call. 5. To complete the transfer, you c an p ress the . button again. Conferencin g Calls The 480i pho ne supports [...]

480i IP Pho ne User Guid e 17 Additional Features Pi cking up Ca lls If you are j uggling multiple calls, you can scroll thr ough call information by p r essing the 3 and 4 navigatio n keys. I f you wish to connect to an incoming call or re-conne ct to a cal l you pla ced on hold, press the line/call appearance b utton for the ca ll or press the Pi[...]

18 480i IP Phon e User Guide Additional Features From the IP ph one UI : 1. Press x on the phone to display the Service s menu. 2. Selec t " Custom Features ". 3. Use the r and s to scroll through the line items in a menu-driven an d directory " Custom Featu r es " screen. Message services display to the screen after selecting t[...]

480i IP Pho ne User Guid e 19 Additional Features Downl oading the Ca llers List Use the following procedure to download the Callers List usi ng the Aastra W eb UI. From the Aastra Web UI: 1. Click on Operation->Dire ctory . 2. In the Callers List field, click on . A File Download messa ge displays. 3. Click OK . 4. Enter the location on your co[...]

20 480i IP Phon e User Guide Additional Features You can download the Direc tory List to your PC via the Aastra Web UI. The pho ne stores the director ylist.csv file to your PC in comma-separated value ( CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Dir ectory List in a spreadshe[...]

480i IP Pho ne User Guid e 21 Additional Features 10. To exit the Directory List, press the Quit softkey. Voic email The Voicemail feature on th e 480i IP phone allows you to use a line, configured w ith a phone numbe r for dialing out, to connect to a voicemail server. For each assigne d Voicemail number, there can be a minimum of 0 or a maximum o[...]

22 480i IP Phon e User Guide Call Forwarding Call Forwarding The call forwarding f eature on the IP phone allows incoming calls to be forwar ded to another destination. The pho n e sends the SIP message to the SIP proxy, which then forwards the call to th e assigned destination. Call forwarding is disabl ed by default. Your system a dministr ator c[...]

480i IP Pho ne User Guid e 23 Language 4. In the " Number of Rings " fie ld, enter the numb er of rings y ou want to set before the call is forwarded. Valid values ar e 1 to 9. 5. Click to save the Call Forward setti ngs. The changes are dynamic and are immedi- ately applied to the ph one. For Per-L i ne Call For ward Settings (not applic[...]

24 480i IP Phon e User Guide Troubleshooting Troubleshoot ing Why is my display bl ank? Ensu re that power is be ing provided to your phone. If your net wor k d oes no t pr ovi de inl ine power o ver Eth ernet, you can obtain an additio nal accessory, the Aastra PoE (Power o v er Ethernet) inline power s upply, to p rovide power over Ethernet local[...]

480i IP Pho ne User Guid e 25 Troubleshooting How do I change my Use r Pass word? You can change the user pass word from the IP phone UI or the Aastra Web UI. From the I P phone : 1. Press % on the phone to enter the Options List. 2. Selec t User Password . 3. Enter the current user pass- word. 4. Enter the new user password. 5. Re-enter the new us[...]

26 480i IP Phon e User Guide Limited Warranty Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from t he date of original purchase. I f there is a defe ct or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephon e set at[...]

480i IP Pho ne User Guid e 27 Limited Warranty shippi ng charges. For furth er information and shipping ins tructio ns; In North America , con tact our service information nu mb er: 1-800- 574-1 611. Out si d e N orth A meric a , contact your sales representative. Not e: Repair s to this pr oduct may be made only by the m anufa cturer and its autho[...]

[...]

Index Index 480i I P Phone Us er Giude Index- 1 Numerics 480i additional features of 17 connected state 11 customized features 17 customizing 5 features of 1 finding IP address for 5 hard keys 7 idl e stat e 8 line settings 7 making call s 12 plugging i n 3 requirements of 1 restar ting 4, 26 softkeys 8 sta r co des fo r 17 startup screens 3 updati[...]

Index-2 480i IP Phon e User Giude Index Index N network disconn ect ed 4 no servic e 26 O options, set t ing 5 R redial 13 redial key 13 requirements 1 restart ing the phone 4 restarting, IP phone 26 S services 17 callers list 18 directory list 20 missed called indicator 19 voicemail 21 softkeys 8 as customize d "Do not Dis- turb" 10 as c[...]

If you’ve r ead this owner ’s manu al and consu lted the Tr oubles hooti ng section and still hav e prob lems, please vis it our websi te at ww w.aastr a.com or call 1 -800-574-16 11 for technical assi sta nce. © Aastra T elecom Inc.2005 41-0 00098-00-01[...]