Aastra ITE-760 manual

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M M Proprietary Information and Contents ii Aastra – 2568-00 4[...]

M M ITE-760 User Guide Aastra - 2568-004 iii 4 th Edition (May 5, 2005) © Copyright 2005 Aastra Intecom Inc. All rights reserved. Information in this manual may change with product revisions. Aastra Intecom Inc. may add features or enhancements to the product(s) and/or program(s) described in this manual at any time. Technical Publications freezes[...]

M M Proprietary Information and Contents iv Aastra – 2568-00 4 Revision History The following represents the revision history of this publication: Revision Number Date Completed Point of Contact Description 004 04/05 B. Marsh Rebranded to Aastra. Replaced old phone drawing with new for LED phones. 003 08/04 L.Pritchett Removed Analog Option Board[...]

M M ITE-760 User Guide Aastra - 2568-004 v Table of Contents 4 th Edition (May 5, 2005) ............................................................................................ iii Contact Information .................................................................................................... iii What to Expect when Contacting Company .[...]

M M Proprietary Information and Contents vi Aastra – 2568- 00 4 Other Keys.................................................................................................................... 6 Alphabetic Keypad ............................................................................................................. 6 Key Lamp Symbols ........[...]

M M ITE-760 User Guide Aastra - 2568-004 vii Mute ........................................................................................................................... ....... 18 Activate and Deactivate the Mute Feature ................................................................. 18 Hands Free Auto-Answer ................................[...]

M M Proprietary Information and Contents viii Aastra – 2568-004 Place a Status Call to a Buzz User ............................................................................. 31 Answer a Call from a Buzz User ................................................................................ 31 Call Forward ........................................[...]

M M ITE-760 User Guide Aastra - 2568-004 ix Conference up to Seven Parties .................................................................................. 44 Leave the Conferen ce and Return .............................................................................. 45 Leave the Conference .....................................................[...]

M M Proprietary Information and Contents x Aastra – 25 68-004 Lock and Unlock a Meet-Me Conference .................................................................. 55 Accept a Call Waiting During a Meet-Me Conference .............................................. 55 Transfer an Outside Call to a Meet-Me Conference ..............................[...]

M M ITE-760 User Guide Aastra - 2568-004 xi Access the Private Directory ...................................................................................... 68 Search by Name in th e Private Directory ................................................................... 68 Create an Entry in the Private Directory ..................................[...]

M M Proprietary Information and Contents xii Aastra – 2568-00 4 Chapter 6 Feat ure Codes ...................................................................................................... 85 Feature Codes .................................................................................................................. .8 5 Numeric Feature Cod[...]

M M ITE-760 User Guide Aastra - 2568-004 xiii About This Publication The ITE-760 User Guide describes the phone and its primary functions. Audience Any user of the ITE-760 telephone should reference this publication. Publication Organization This publication contains the following chapters. Chapter, Topic Description Chapter 1, Basic Information Pr[...]

M M About this Publication xiv Aastra – 2568-00 4 Convention Description Example Vertical Ellipses Vertical line omissions in a command sequence . . . Provides supplemental information. The prompt may not display if … Provides information to help you avoid possible damage to hardware or a system crash (without data loss). Use case sensitive com[...]

M M ITE-760 User Guide Aastra - 2568-004 1 Chapter 1 Basic Information ITE-760 Description The ITE-760 digital telephone gives you access to all services and features available on the PointSpan 6880 Series PBXs and additional features that are unique to the phone itself. Features The following are some of the features th at the ITE-760 phone offers[...]

M M Chapter 1, Basic Information 2 Aastra – 25 68-004 Using the ITE-760 The following are things to remember when using the ITE-760 p hone: • The features on your ITE-760 phone are selected for your specific needs. Som e features described in this guide may not be available to you on your phone. If you have any questions about the features on y[...]

M M ITE-760 User Guide Aastra - 2568-004 3 Expansion Module Accessory An M710 Button Expansion Module add s 20 f eature keys to the phone. Two expansion modules can be added, providing a total of 60 feature keys. Recommendations and Safety Connections The ITE-760 telephone cannot be connected to the public network. It is designed for the PointSpan [...]

M M Chapter 1, Basic Information 4 Aastra – 25 68-004 ITE-760 Connections ITE-760 Connections ITE Digital Line Connector at the back of the phone NOT USE D Headset Connector Handset Connector Expans ion Modu le Connector[...]

M M ITE-760 User Guide Aastra - 2568-004 5 ITE-760 Diagram Display Screen Redial D i rct r y 10/31/02 04 :44PM Softkeys Message Lamp Navigator Feature Buttons A lphabeti c Keypad Handset Speaker, H old, and Mut e Ke y s Microphone ITE-760 Numeric Key pad 0 # 1 2 ABC 3 DEF 5 JKL 6 MNO 4 GHI 8 7 PQRS 9 WXYZ * R Feature Button LEDs Key Description The[...]

M M Chapter 1, Basic Information 6 Aastra – 25 68-004 Key Symbol Description And Used to display additional information about a record or carries out a setting Used to confirm a choice, a setting, or a record in a directory Other Keys Key Symbol Key Description Green Key • Answers an incoming call if phone is on hook • Calls a number displaye[...]

M M ITE-760 User Guide Aastra - 2568-004 7 Description Icon Action Space Press the Space key one time for one space between characters. Shift to Access Special Characters Press the Shift key plus the key containing the special character. Confirm an Entry Press once to confirm an entry. (Can be used in place of the OK key on the Navigator.) Delete o[...]

M M Chapter 1, Basic Information 8 Aastra – 25 68-004 Key Lamp Status Description Flash There is a message in your mailbox, and a new call in the incoming calls log Ring Types There are three ring types. Ring Type Description One-ring pattern Internal Call Two-ring pattern External Call Three-ring pattern System Call as in a Callback System Tones[...]

M M ITE-760 User Guide Aastra - 2568-004 9 Sound Tone Description Lone Ring+Beep Waiting Caller Tone You have called an extension that is busy Long Beep Warning Tone Another party is joining (as in a conference) System Voice Prompts The following voice prompts can be heard on a PointSpan 68 80 Series system. Voice Prompt Description "Park numb[...]

M M Chapter 1, Basic Information 10 Aastra – 2568-00 4 Place an Internal Call • If you have more than one extension on your phone, press the extension key that you want to use before lifting the handset or pressing the Speaker key. • If dial tone changes to a fast busy tone and then silence, you have waited too long before dialing. You must h[...]

M M ITE-760 User Guide Aastra - 2568-004 11 Dial with the Incoming Calls Log See Incoming Calls Log. Answer a Call Condition: There is a call ringing in at your extension Step Action Result 1. Lift the handset Or Press The call is answered End a Call Pressing the Speaker key does not disconnect a call. Step Action Result 1. Hang up the handset Or P[...]

M M Chapter 1, Basic Information 12 Aastra – 2568-00 4[...]

M M ITE-760 User Guide Aastra - 2568-004 13 Chapter 2 Phone Settings Display Contrast You can adjust the display contrast to one of 8 levels. Step Action Result 1. Press 2. Press 5 Times 3. Press 4. Press Or Each time a key is pressed, the contrast changes and the new contrast level is displayed 5. Press The setting is stored 6. Press Exits the pro[...]

M M Chapter 2, Phone Settings 14 Aastra – 2568-00 4 Choose the Ring Melody and Volume Step Action Result 1. Press 2. Press 4 Times 3. Press 4. Press Or Each time a key is pressed, the corresponding melody is played The display indicates the melody number 5. Press 6. Press Or Each time a key is pressed, the melody is played at the corresponding vo[...]

M M ITE-760 User Guide Aastra - 2568-004 15 Step Action Result 5. Press Or Each time a key is pressed, the corresponding melody is played The display indicates the melody number 6. Press 7. Press Or Each time a key is pressed, the melody is played at the corresponding volume The display indicates the melody volume number 8. Press The setting is con[...]

M M Chapter 2, Phone Settings 16 Aastra – 2568-00 4 Step Action Result 1. Press Or A new beep volume each time a key is pressed The last volume change made is the volume that is stored[...]

M M ITE-760 User Guide Aastra - 2568-004 17 Chapter 3 Modes of Operation Speaker The Speaker key allows you to converse using th e speaker. Others can also participate in the conversation. Activate the Speaker Condition: You are on a call and are using the handset. Step Action Result 10. Press The Speaker key lamp is flashing for 6 seconds 11. Hang[...]

M M Chapter 3, Modes of Oper at ion 18 Aastra – 2568-00 4 Step Action Result 1. Lift the handset The Speaker key lamp is off You are now conversing using the handset Mute The Mute key allows you to listen to a phone conversation while preventing ot hers on the call from hearing you and can be used with the speaker, the hands et, or a headset. The[...]

M M ITE-760 User Guide Aastra - 2568-004 19 When the HFA feature is activated, the phone should not be left unattended without first deactivating HFA. This prevents a call from being answered while there is no one at the phone to talk to the caller. Activate Hands Free Answer Condition: The phone is onhook Step Action Result 1. Press 2-Beep confirm[...]

M M Chapter 3, Modes of Oper at ion 20 Aastra – 2568-00 4 Answer a Call with Hands Free Auto-Answer Activated Conditions: The handset remains onhook HFA is already activated Step Action Result 1. Ring and/or warning tone in headset The call is automatically answered HFA key lamp flashing when calling party is on the line Speaker key lamp ON 2. Ta[...]

M M ITE-760 User Guide Aastra - 2568-004 21 Chapter 4 Features Abbreviated Dial The Abbreviated Dial feature allows you to store frequently -called internal and external numbers of up to 28 digits , and dial them automatically by using a one or two digit code. All extensions are automatically allowed a list of 10 abbreviated dial numbers or optiona[...]

M M Chapter 4, Features 22 Aastra – 2568-00 4 Program an Abbreviated Dial Number Condition: The phone is on hook Step Action Result 1. Press The display alternates between: And 2. Press If you have more than one extension on your phone, the display alternates between: And 3. Press 4. Dial the Abbreviated Dial reference number (0-9) 5. Press 6. Di[...]

M M ITE-760 User Guide Aastra - 2568-004 23 Step Action Result 8. Press Or Press + Exits the programming function Other Softkeys Used with Abbreviated Dial Key Description Cancels the current input and allo ws you to keep the prior setting Erases the last digit displayed and repositions the cursor Erases all digits and allows you to reenter the num[...]

M M Chapter 4, Features 24 Aastra – 2568-00 4 Use the Abbreviated Dial Feature Key Step Action Result 1. If you have more than one line: Press Before using the Abbrev Dial key If you have only one line: Go directly to Step 2 2. Press Extension key lamp ON 3. Dial the abbreviated dial reference number (0-9) Abbreviated Dial key lamp remains OFF Th[...]

M M ITE-760 User Guide Aastra - 2568-004 25 Step Action Result 4. Press Repeatedly The Abbreviated Dial numbers are displayed sequentially: 5. Press Dis play k ey l amp OFF Exits the Display function If you do not exit the Display function, it will time out after 5 seconds Answer/Release The Answer/Release feature allows yo u to answer a call or ge[...]

M M Chapter 4, Features 26 Aastra – 2568-00 4 Auto Dial The Auto Dial feature allows you to store one number of up to 28 digits for each Auto Dial feature key on your phone and dial the number by using that feature key. • One feature key is required for each Auto Dial number. • Stored numbers must contain the complete phone number including a[...]

M M ITE-760 User Guide Aastra - 2568-004 27 Step Action Result 5. Press The number is saved 6. Press Or Press + Exits the Auto Dial function Other Softkeys Used with Auto Dial Key Description Cancels the current input and a llows you to keep the prior setting Erases the last digit displayed and repositions the cursor Erases all digits and allows yo[...]

M M Chapter 4, Features 28 Aastra – 2568-00 4 Display an Auto Dial Number The Display feature key is used to display your Auto Dial numbers. Step Action Result 1. Press Display key lamp ON 2. Press You can press each Auto Dial key before exiting the Display function The Auto Dial number is displayed: 3. Press Dis play k ey l amp OFF Exits the Dis[...]

M M ITE-760 User Guide Aastra - 2568-004 29 • When your conversation is being overridde n and you place the other party on hold or hang up, the overriding party is either on your line i mmediately or ringing on your line depending on the database for your phone. Override a Busy Extension Step Action Result 1. Lift the handset Or Press 2. Dial the[...]

M M Chapter 4, Features 30 Aastra – 2568-00 4 • An option to the Buzz/Status talking connec tion is the Buzz/Status-Alert Only option. • In a group of Status users, the first person to answer stops the ringin g and blocks all others in the group from picking u p the call. • Buzz/Status calls do not affect a call in progress. • The key lam[...]

M M ITE-760 User Guide Aastra - 2568-004 31 Step Action Result 2. Lift the handset Or Press You are connected to the Status party Place a Status Call to a Buzz User Step Action Result 1. Press Status key lamp ON 2. Lift the handset Or Press The call is placed to the Buzz party Answer a Call from a Buzz User Conditions: The Status key lamp is flashi[...]

M M Chapter 4, Features 32 Aastra – 2568-00 4 Call Forward The Call Forward feature allows you to temporarily redirect your incoming calls to another number. • Each extension on the phone must be forwarded separately. • If you have more than one extension, press the Extension ke y first. Program Call Forward Assign a call forward number to an[...]

M M ITE-760 User Guide Aastra - 2568-004 33 Step Action Result 4. Option: If number is already assigned and you want to change it: Press 5. Dial the call forward destination number 6. Press Or Press Call Forward key lamp ON All calls will be forwarded to the new number 7. Press Or Press + Exits the Programming function Turn Off Call Forward using S[...]

M M Chapter 4, Features 34 Aastra – 2568-00 4 Step Action Result 5. Press Or Press + Exits the Programming function Other Softkeys Used with Call Forward Key Description Cancels the current input and a llows you to keep the prior setting Erases the last digit displayed and repositions the cursor Erases all digits and allows you to reenter the num[...]

M M ITE-760 User Guide Aastra - 2568-004 35 Turn Off Call Forward with the Feature Key Step Action Result 1. If you have more than one line: Press 2. Press Call Forward key lamp OFF 2-beep confirmation tone Call Forward is canceled Call Mark The optional Call Mark feature marks a bad pho ne connection on an outside line. When you hear static, echo,[...]

M M Chapter 4, Features 36 Aastra – 2568-00 4 Call Park The Call Park feature allows you to temporarily place a call on hold for a pre-set time limit. The call can be retrieved on any phone in the s ystem. If the call if not retrieved within the time limit, the call automatically reverts back to the extension that parked the call. Park a Call Con[...]

M M ITE-760 User Guide Aastra - 2568-004 37 Call Pickup The Call Pickup feature allows you to answer another ringing line at your phone. There are two types of Call Pickup: • Group Call Pickup - Your extension is assi gned to a Ca ll Pickup group. You can answer a call directed to any member of your Call Pickup Group. • Extension Call Pickup - [...]

M M Chapter 4, Features 38 Aastra – 2568-00 4 Step Action Result 1. Lift the handset Or Press 2. Press 2-beep confirmation tone 3. Dial the extension number of the ringing phone The caller is connected on your line Call Waiting The Call Waiting tones heard while you are on a call are: Call Waiting Tone Description One Short Ring Internal Call Lon[...]

M M ITE-760 User Guide Aastra - 2568-004 39 Accept a Call Waiting Conditions: You are already on a call Call Waiting tone Extension key lamp flashing indicating an incoming call Step Action Result 1. Press Or Press The first party is placed on hold 2. Hang up Or Press 3. Lift the handset Or Press Extension key lamp flashing indicating a Caller 1 is[...]

M M Chapter 4, Features 40 Aastra – 2568-00 4 Step Action Result 2. Repeat Step 1 to alternate between calls Return to the Holding Part y when One Party Hangs Up Conditions: One party is disconnected, the other is still on hold Step Action Result 1. Press Or Press Extension key lamp ON You are in conversation with the held party Callback The Call[...]

M M ITE-760 User Guide Aastra - 2568-004 41 • A callback is left on the number that you originally dialed, even if it has been forwarded. • When you return a callback to a number that has been fo rwarded, the call goes to the forwarded number. • The party that places the callback cannot cancel the callback. Place a Callback on a Busy Extensio[...]

M M Chapter 4, Features 42 Aastra – 2568-00 4 Step Action Result 1. Lift the handset Or Press You have answered the returned callback Return a Callback It is not necessary to return a callback before using your phone. Conditions: The key lamp is flashing on the ex tension where the callback has been placed Step Action Result 1. Lift the handset O[...]

M M ITE-760 User Guide Aastra - 2568-004 43 Step Action 2. Press Repeatedly to find the Callback to cancel Display and Cancel a Callback Step Action 1. Press 2. Press Repeatedly to find the Callback to cancel 3. Press Cancel The Cancel feature allows you to abort any dialing sequence by pressing a feature key . You can cancel callbacks and unanswer[...]

M M Chapter 4, Features 44 Aastra – 2568-00 4 • A member may leave a conference at any time by hanging up. If there are only 2 parties left, then the conference is dropped, and the call becomes a normal two-way call. • The conference warning tone (a system option) alerts members in the conference that another party is being added. • If you [...]

M M ITE-760 User Guide Aastra - 2568-004 45 Step Action Result 4. Press Or Press The conference is established Conference key lamp ON Long beep is played to those already in the conference to indicate that another party has entered 5. Press 6. Repeat steps 3 - 5 until all parties are joined into the conference Leave the Conference and Return You ca[...]

M M Chapter 4, Features 46 Aastra – 2568-00 4 • Callback Queuing – See Queue for External Calls • Online Queuing - See Queue for External Calls Use Data Features To use the Data features you must have a Data feature key, a PDI-1000 type data interface, and a data destination to dial. Condition: The data number has been successfu lly dialed [...]

M M ITE-760 User Guide Aastra - 2568-004 47 Activate Do Not Disturb Step Action Result 1. Press You can also use the feature code * 6 Do Not Disturb key lamp ON Deactivate Do Not Disturb Step Action Result 1. Press You can also use the feature code # 6 Do Not Disturb key lamp OFF Event Timer Display The Event Timer feature allows you to use your ph[...]

M M Chapter 4, Features 48 Aastra – 2568-00 4 Group Listen The Group Listen feature allows any person in a conference to add up to ten parties, in a listen only mode , to a conference. • A conference with group listeners can total 16 parties consisting of six full Conference members and 10 Group Listen members . • A listen-only party, unlike [...]

M M ITE-760 User Guide Aastra - 2568-004 49 Rejoin the Conference Rejoin when a dialed number for Group Listen (internal or external) is busy or unanswered Step Action Result 1. Press Conference entry warning tone (long beep) You have rejoined the conference Hold There are three ways to put a party on hold. Key Description The "R" Key The[...]

M M Chapter 4, Features 50 Aastra – 2568-00 4 Step Action 1. Press Or Press Or Press Retrieve a Party on Hold Condition: Caller 1 is on hold Step Action Result 1. Press Or Press Or Press Extension key lamp ON You are reconnected to the held party Place a Call when a Party is On Ho ld and Alternate Between Calls Condition: Caller 1 is on hold Step[...]

M M ITE-760 User Guide Aastra - 2568-004 51 Step Action Result 2. Press Caller 2 is placed on hold Toggle between Held Calls The display shows which party is on hold. Step Action Result 1. Press Toggle between held calls Hotline Conference The Hotline Conference feature connects up to twel ve parties in a conference call. Each conference member&apo[...]

M M Chapter 4, Features 52 Aastra – 2568-00 4 Accept a Hotline Conference Call If you place a party on hold to accept a Call Waiting that is a Hotline Conference call, you cannot return to the party on hold unless you hang up on t he conference. Condition: Hotline is ringing Step Action Result 1. Lift the handset Or Press You are connected to the[...]

M M ITE-760 User Guide Aastra - 2568-004 53 • An Intercom call is indicated by a flash ing Intercom key lamp and one-ring normal ring or three-ring system ring. • Intercom calls can be allowed to ring on a phone that has activated the Do Not Disturb feature. • A call on an Intercom line cannot be transfe rred, put on hold, or us ed with any o[...]

M M Chapter 4, Features 54 Aastra – 2568-00 4 Meet-Me Conference The Meet-Me Conference feature allows up to twelve parties to dial a designated number at a scheduled time for a conference call. No Conference key is required. • The Meet-Me conference can be reserved as one-time only or as a permanently scheduled call. • Outside callers can be[...]

M M ITE-760 User Guide Aastra - 2568-004 55 Lock and Unlock a Meet-Me Conference • The Hold softkey does not put the conference on hold. • A Meet-Me Conference can be locked or unlocked by one member pressing the Hold key. Step Action Result 1. Or Press The conference is locked 2. Or Press The conference is unlocked Accept a Call Waiting During[...]

M M Chapter 4, Features 56 Aastra – 2568-00 4 Transfer an Outside Call to a Meet-Me Conference Condition: You are connected to a party that need s to be transferred to the Meet-Me Conference Step Action Result 1. Ask the party to wait 2. Press The party is on hold 3. Dial the Meet-Me Conference number You are connected to the conference 4. Announ[...]

M M ITE-760 User Guide Aastra - 2568-004 57 Step Action Result 1. Press After all notified parties have joined the phone conversation, pressing the PRIVCY RLSE key blocks others from joining Privacy Release key lamp ON You can talk with the original party and others entering on your extension Cancel Privacy Release Condition: You are already on a c[...]

M M Chapter 4, Features 58 Aastra – 2568-00 4 Step Action Result 1. Lift the handset Or Press 2. Dial the external number Voice prompt " Depress CALLBACK to queue call " if all of the outgoing trunks are busy 3. Press Feature Key You can also use the ACCESS key plus the feature code * 7 Voice prompt " Callback number XX " The [...]

M M ITE-760 User Guide Aastra - 2568-004 59 Step Action Result 2. Wait on the line The call is automatically placed Cancel the Callback Condition: You are offhook listening to the call automatically being placed and you want to cancel the call Step Action Result 1. Hang up Or Press The callback is cancelled Use Online Queuing Step Action Result 1. [...]

M M Chapter 4, Features 60 Aastra – 2568-00 4 Use the Redial Softkey Step Action Result 1. Press The last outside number dialed is automatically redialed Use the Green Key and the Outgoing Calls Log Step Action Result 1. Press The last outside number dialed is displayed 2. Press The last outside number dialed is automatically redialed The call is[...]

M M ITE-760 User Guide Aastra - 2568-004 61 Step Action Result 2. Press Or Press 3. Press Dis play k ey l amp OFF Or Display will time out after 5 seconds Display using the Outgoing Calls Log Step Action Result 1. Press The first part of the record: 2. Press The second part of the record: 3. Press To return to first part of the record 4. Press Or t[...]

M M Chapter 4, Features 62 Aastra – 2568-00 4 Transfer The Transfer feature allows you to transfer both internal and external calls using a feature key. Initiate an Announced Transfer Condition: You are on an active call Step Action Result 1. Press 2. Dial the destination number Destination party answers 3. Announce that the call is being transfe[...]

M M ITE-760 User Guide Aastra - 2568-004 63 Step Action Result 3. Hang up Or Press Or Press The call is transferred to the destination party without announcement Return to the Transferred Party Condition: You have transferred the call and the destination is ringing Step Action Result 1. Press You are reconnected to the transferred party Return to T[...]

M M Chapter 4, Features 64 Aastra – 2568-00 4 Voice Mail The Voice Mail feature allows you to access the voice mail sy stem to send and receive messages. Voice Mail can be acce ssed using any internal or external phone. Message Key Lamp Status Key Lamp Status Description On There is at least one new message in your voice mailbox Off There are no [...]

M M ITE-760 User Guide Aastra - 2568-004 65 Step Action Result 2. Follow the voice mail system prompts 3. Hang up Or Press Retrieve a Message from anothe r Phone or Outside Location Step Action Result 1. Dial the voice mail access number The voice mail system answers 2. Follow the voice mail system prompts[...]

M M Chapter 4, Features 66 Aastra – 2568-00 4[...]

M M ITE-760 User Guide Aastra - 2568-004 67 Chapter 5 Directories and Logs Directories and Logs The following directories and logs can be accessed on the system. Directory/Log Storage Description Private Directory Internal to ph one Allows you to store your most frequently dialed names and numbers and allo ws you to initiate calls from the director[...]

M M Chapter 6, Directori es an d Logs 68 Aastra – 2568-00 4 • You can initiate calls from the Private directory • You can access the Private directory when the phone is idle, or when you are on a call Use the Red Key to a or abort any of the following procedures. Access the Private Directory Step Action Result 1. Press Or Enter the first char[...]

M M ITE-760 User Guide Aastra - 2568-004 69 Create an Entry in the Private Directory Step Action Result 1. Press If the directory is already full the display will show: 2. Enter the name using the alphabetic keypad 3. Press 4. Dial the number on the numeric keypad 5. Press If the number is already stored: If the number is new : 6. Press Of the list[...]

M M Chapter 6, Directori es an d Logs 70 Aastra – 2568-00 4 Step Action Result 2. Press Or Press Or Press 3. Press Or to highlight the character to be replaced Or Press Or On the alphabetic keypad to erase characters 4. Press The record is modified Customize the Labels of the Private Directory Lists You can customize the labels for the 4 private [...]

M M ITE-760 User Guide Aastra - 2568-004 71 Step Action Result 6. Type the new name (maximum of 7 characters) using the alphabetic keypad at the bottom of your phone 7. Press The new list label is saved Search in a List in the Private Directory Condition: You are already in the Private Directory Step Action Result 1. Press The display shows the lis[...]

M M Chapter 6, Directori es an d Logs 72 Aastra – 2568-00 4 Step Action Result Press Call is placed after 5-second delay Or Press Call is placed after 5-second delay Delete a Record in the Private Directory Step Action Result 1. Press 2. Press The record is deleted The display shows the next record in the directory 3. Delete All Records or Delete[...]

M M ITE-760 User Guide Aastra - 2568-004 73 Step Action Result 6. 2-beep confirmation tone The display indicates that the directory has been either partially or completely deleted Information Directory The Information directory allows you to vi ew various shared numbers concerning the phone and its user. You can view the Information directory when [...]

M M Chapter 6, Directori es an d Logs 74 Aastra – 2568-00 4 Enter FAX, GSM, and DECT Information Step Action Result 1. Press 2. Press 3 times 3. Press 4. Press Or until the display shows the information item that you want to store 5. Dial the number to be stored (up to 23 digits maxi mum) 6. Press The number is stored Enter the Free Number Inform[...]

M M ITE-760 User Guide Aastra - 2568-004 75 Step Action Result 9. Enter the number to store (up to 23 digits maximum) 10. Press 2-beep confirmation tone The record is stored Incoming Calls Log The Incoming Calls log is a directory that is internal to the phone. It allows storage of information about the last 50 calls received, answered or unanswere[...]

M M Chapter 6, Directori es an d Logs 76 Aastra – 2568-00 4 Access the Incoming Calls Log At the present time there will be only on e record in the Incoming Calls Log. Step Action Result 1. Press 2. Press 3. Display last incoming call: Press Or Display oldest incoming call: Press The display is the first part of the record: 4. Press To display th[...]

M M ITE-760 User Guide Aastra - 2568-004 77 Display Description The log is empty Place a Call from the Incoming Calls Log Condition: You are in the Incoming Calls log and have found a record that you would li ke to call. Step Action Result 1. Press Or Press Call is placed after 5- second delay Or Press Call is placed after 5- second delay The numbe[...]

M M Chapter 6, Directori es an d Logs 78 Aastra – 2568-00 4 Step Action Result 3. If the caller's name is not in the log: Enter the name using the alphabetic keypad Press If a number is already saved in another name the display indicates: 4. Press The key of the list where this record will be stored 5. Press The display returns to the Incomi[...]

M M ITE-760 User Guide Aastra - 2568-004 79 Step Action Result 5. Press 6. 2-beep confirmation tone The display indicates that the log has been deleted Outgoing (LNR) Calls Log The Outgoing (LNR -Last Number Redial) calls log stores the records of the last 10 internal or external numbers dialed. The Outgoing Calls log has the following fe atures: ?[...]

M M Chapter 6, Directori es an d Logs 80 Aastra – 2568-00 4 Step Action Result 3. Press To return to first part of the record 4. Press Or to view other records Place a Call from the Outgoing Calls Log Condition: You are viewing a record in the Outgoing Calls log and want to place a call to that party. Step Action Result 1. Press The display shows[...]

M M ITE-760 User Guide Aastra - 2568-004 81 Step Action Result 2. Press The name and number are automatically stored in the private directory if the party's name is known If the number is already stored in the Private directory under another name: 3. If the party's name is not in the LNR log: Enter the name of the party using the alphabet[...]

M M Chapter 6, Directori es an d Logs 82 Aastra – 2568-00 4 Step Action Result 3. Press 4. Press 5. 2-beep confirmation tone The display indicates that the log has been erased System Name/Number Directory The System Name/Number directory is a list of all of the employees of the company and can be accessed by all users. You can search by name in t[...]

M M ITE-760 User Guide Aastra - 2568-004 83 Step Action Result 5. If necessary: Press Or To scroll through the entries Press To back up to the previous prompt Dial a Party from the Sy stem Name/Number Directory Condition: You are in the System directory and have found the party to call. Step Action Result 1. Press The number is automatically dialed[...]

M M Chapter 6, Directori es an d Logs 84 Aastra – 2568-00 4[...]

M M ITE-760 User Guide Aastra - 2568-004 85 Chapter 6 Feature Codes Feature Codes If your phone does not have one of the f ollowing keys, use a feature code if it is available for use. • For those feature codes that require dial tone, press the SPKR key or lift the handset first. • For those features that are accessed from an existing call, use[...]

M M Chapter 6,Feat ure C ode s 86 Aastra – 2568-00 4 Feature Action Feature Code Last Number Redial Or Press Transfer/3-Way Conference Voice Mail Or Press Numeric Feature Codes The optional Numeric Feature Code feature allows you to use an all-number code that omits the * and # signs in place the feature key or the standard feature code. The Nume[...]

M M ITE-760 User Guide Aastra - 2568-004 87 Chapter 7 Telephone Tests Telephone Tests You can perform a number of tests on your phone, su ch as phone self-test, key lamp test, and system tone test. You can also gather information about your phone such as class of service, cabinet/card/slot information, directory number, etc. Use the Red Key to term[...]

M M Chapter 7,Telephone Tests 88 Aastra – 2568-00 4 Step Action Result 8. Press 1-beep 9. Press 2-beep confirmation tone and then silence You may not hear 2 complete beeps because the phone does reset. The number to the right is the load num ber 10. Press 11. Or Press Silence 12. Press Normal display and key lamps are restored Key Lamp Test Step [...]

M M ITE-760 User Guide Aastra - 2568-004 89 Informational Tests The following tests can be run on the phone. Test Name Action Response Class of Service Press Class of Service Key Template Press Key Template Number Directory Number Press Directory Number Port Number (IBX Classic Systems) Press System time slot number Terminal Type Press 3 Terminal t[...]

M M Chapter 7,Telephone Tests 90 Aastra – 2568-00 4 System Tone Tests Action Result Press Silence Press Inside Dial Tone Press Outside Dial Tone Press Modem Tone Press Milliwatt Tone Press Busy Tone Press Reorder Tone Press Ringback Tone Press Call Wait Ringback Tone Press Zip Tone (One Beep) Press Zip Zip Tone (2 Beeps) Press Inside Call Wait To[...]

M M ITE-760 User Guide Aastra - 2568-004 91 Action Result Press "Voice Mail"[...]

M M Chapter 7,Telephone Tests 92 Aastra – 2568-00 4[...]

M M ITE-760 User Guide Aastra - 2568-004 93 Appendix I Glossary Glossary Term Definition Access Code A one or two digit number that must be dialed before an outside call can be made. Account Code A billing number for long distance calls that may be assigned as a part of a user's dialing procedure. Alphabetic Keypad A QWERTY keyboard located un[...]

M M Appendix I,Glossary 94 Aastra – 2568-00 4 Term Definition Incoming Calls Calls that are made from outside of the system to an extension inside of the system. Internal (call or number) A call or phone number (extension) that is inside the system. Numeric Keypad A set of twelve buttons (0 through 9) and two s ymbols (* and #). Line or Line Appe[...]

M M ITE-760 User Guide Aastra - 2568-004 95 Term Definition Program The instructions that you give to the ph one through number codes (feature codes or buttons) to activate a feature. Queuing The process of placing calls in a holding pattern (a waiting line) until an outgoing line is available. The system assigns outgoing on the basis of priorit y [...]

M M Appendix I,Glossary 96 Aastra – 2568-00 4[...]

M M ITE-760 User Guide Aastra - 2568-004 97 Appendix II Troubleshooting Troubleshooting The following table represents the more common problems found with a phone, and provides possible causes. Problem Possible Cause No display • Check for dial tone • Check the connection to the phone jack • Check that the other phones in the system are opera[...]