Acer 5630Z SERIES manual

TravelMate 5330 Extensa 5230/5630Z Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the updates mad e on TravelMate 5330/Extensa 5230/5630Z Series service guide. Date Chapter Up date s[...]

III Copyright Copyright © 2008 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without t[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance product com[...]

VI[...]

1 Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . .[...]

2 Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the Power[...]

3 Appendix B Test Compatible Components 135 Microsoft® Windows® Vista Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 36 Appendix C Online Support Information 139 Index 141 T able of Contents[...]

4[...]

Chapter 1 5 Features Below is a brief summary of the computer ’s many feature: Platform • Intel® Celeron® processor • Mobile Intel® GL40 Express Chipset • Acer InviLink™ 802.1 1b/g System Memory • Dual-Channel DDR2 SD RAM support • Up to 2 GB of DDR2 6 67 MHz memory , upgradeable to 4 GB using two soDIMM modules* Display and graphi[...]

6 Chapter 1 • Integrated Acer Crystal Eye webcam • Optional Acer Xpress V oIP phone • WLAN: • Acer InviLin k™ 802.1 1b/g • WP AN: Bluetooth® 2.0+EDR (Enhanced Data Rate) • LAN: Gigabit Ethernet; Wake-on-LAN ready • Modem: 56K ITU V .92 I/O Ports • ExpressCard™/54 slot • PC Card slot (T ype II) • 5-in-1 card reader (SD/MMC/M[...]

Chapter 1 7 System Block Diagram Mobile CPU Cantiga/GL40 HOST BUS 667MHz@1.05V DDR2 667/800 MHz DDR2 667MHz 667MHz ICH9M X4 DMI 400MHz C-Link0 ODD SATA HDD SATA SATA Mini U SB Blue Tooth Finger Printer Camera USB 3 Port USB PCMCIA SLOT KBC WPC775 Winbond INT. KB Touch Pad Winbond W25X80 BIOS Launch Buttom DEBUG CONN. LPC LPC BUS a/b/g/n Mini Card P[...]

8 Chapter 1 Your Acer Notebook tour After knowing your computer features, le t us show you around you r new computer . Front View Icon Item Description 1 Acer Crystal Eye Web camera for video communication (only for certain models). 2 Microphone Internal microphone for sound reco rding. 3 Display screen Also called Liquid-Crystal Display (LCD), dis[...]

Chapter 1 9 7 Easy-launch buttons Buttons for launching frequently used programs. 8 Palmrest Comfortable support area for your hands when you use the computer . 9 T ouchpad T ouch-sensitive pointing device which function s like a computer mous e. 10 Click buttons (left, center* and right) The left and right buttons function like the left and right [...]

10 Chapter 1 Closed Front View Icon Item Description 1 Latch Locks and releases the lid. 2 5-in-1 card reader Accepts Secure Digital (SD), Mult iMediaCard (MMC), Memory S tick (MS), Memory S tick Pro (MS PRO), and xD-Picture Card. Note: Only one card can operate at any given time. 3 Line-in jack Accepts audio line-in devices (e.g., audio CD player [...]

Chapter 1 11 Left View Right View # Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 External display (VGA) port Connects to a display device (e.g., external monitor , LCD projector). 3 Ethernet (RJ-45) port Connects to an Ethernet 10 /100/1000-based network. 4 T wo USB 2.0 ports Connect to [...]

12 Chapter 1 Rear View # Icon Item Description 1 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Modem (RJ-1 1) port Connects to a phone line. 3 DC-in jack Connects to an AC adapter . 4 V entila tion slots Enable the comput er to stay cool, even after prolonged use.[...]

Chapter 1 13 Bottom View Icon Item Description 1 Memory compartment Houses the computer's main memory . 2 Battery lock Locks the battery in position. 3 Battery r elease latch Releases the battery for remo val. 4 Battery bay Houses the computer's battery pack. 5 Hard disk bay Houses the computer's hard disk (secured with screws). 6 6 [...]

14 Chapter 1 Indicators The computer has several easy-to-read status indicators . T he front panel indicato rs are visible even wh en the computer cover is closed. NOTE: 1. Chargi ng: The light shows amber when the battery is charging. 2. Fully ch arged: The light sho ws green when in AC mode. Easy-Launch Buttons Located beside the keyb oard are ap[...]

Chapter 1 15 Touchpad Basics (with fingerprint reader) The following items show you how to use the to uchp ad with Acer Bio-Prot ection fi ngerprint re ader . • Move your finger across the touchpad (2) to move the cursor . • Press the left (1) and right (4) buttons located beneat h the touchpad to perform selection and executio n functions. The[...]

16 Chapter 1 • Press the left (2) and right (3) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the le ft and right buttons on a mouse. T apping on the touchpad is the same as clicking the left button. NOTE: Illustrations for referen ce only . The exact configur ation of your PC [...]

Chapter 1 17 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor , lock, Windows, fun ction and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can toggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated [...]

18 Chapter 1 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windo ws S tar t bu tton; it launches th e S tart menu. It can also be used with ot her keys to provide a variety of functions: < >: Open or close the S tart m[...]

Chapter 1 19 Hot Keys The computer employs hotkeys or key combinations to access most of the computer ’s controls like screen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function Descriptio n <Fn> + <F1>[...]

20 Chapter 1 Special Key (only for certain models) Y ou can locate the Euro symbo l and the US doll ar sign at the upper-cen ter and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Either press < > at the bottom-ri ght of the keyboa rd, or hold < Alt Gr> and then press the <5> key at t[...]

Chapter 1 21 Acer Empowering Technology The Empowering T echnology toolbar makes it easy fo r you to access frequently used functions and manage your new Acer system. Activated by pressing the Empowering Key , it provides access to the fol lowing utilities: NOTE: The following content is for genera l reference only . Actual product spe cifications [...]

22 Chapter 1 Empowering Technology password Y ou must set the Empowering T echno logy password to use the password prot ection feature of Ace r eRecovery Management to protect your data. To set the Empowering Technology password: 1. Launch Acer eRecovery Management. 2. Click the Restore tab. 3. Click Password settin gs . The Empowering T echno logy[...]

Chapter 1 23 Acer ePower Management Acer ePower Management features a straightforward user interface for con figuring your power managemen t options. T o access this utility , select Acer e Power Management from the Empo wering T echnology toolbar , run the program from the Acer Empowering T echnology pr ogram group in St art menu, or right-click t[...]

24 Chapter 1 3. Click the Battery tab to view remaining battery life , battery status, and remaining battery life in standby and hibernate modes. Acer eDataSecurity Management (only for certain models) Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons. It is convenientl y int[...]

Chapter 1 25 passwords, there will be no way to decrypt your encrypted file! Be sure to safegua rd all related pa s s w o r d s ! Acer eRecovery Management Acer eRecovery Management is a versatile backu p utility . It allows yo u to create full or incre mental backups, burn the factory default image to optical disc, and rest ore from pr eviously cr[...]

26 Chapter 1 NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management's Backup factory defaul t to CD/DVD fea t ure to burn a backup image to CD or DVD. T o ensure the best results when re covering your system using a CD or Acer eRecovery Manag ement, detach all peripherals (except the external [...]

Chapter 1 27 Acer eSettings Management Acer eSettings Manage ment allows you to insp ect hard ware specifi cations, set BIOS passwords and modify boot options. Acer eSettings Manage ment also: • Provides a simple graphical user interface for navigation. • Prints and saves hardware specifications. • Lets you set an as set tag for your system.[...]

28 Chapter 1 Windows Mobility Center The Windows Mobil ity Center collects key mobil e-relate d system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightn ess, volume, power plan, wire less networking on/off, external[...]

Chapter 1 29 Using the System Utilities Acer Bio-Protection (only for certain models) Acer Bio-Protection Fi ngerprint Solution is a multi-purp ose finge rprint software package integrated with the Microsoft Windows operating system. Utilizing the uniquen ess of one's fi ngerprint features, Acer Bio- Protection Fingerprint Solution has inco rp[...]

30 Chapter 1 Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. T o enable the dual monitor featu re of the notebook, firs t ensure that the second moni tor is conn ected, then select St art, Control Panel, Display and click on Settings . Select the secondary monitor (2) icon in the display box and then[...]

Chapter 1 31 NOTE: Please ensure that the resol ution setting of the second monitor is set to the manufacturer' s recommended value.[...]

32 Chapter 1 Hardware Specifications and Configurations Processor Note: The front side bus speed for T3400 is not con firm. Please check hardware properity on MP unit for more details. Throttling 50% : On= 99 C; OFF=93 C OS shut down at 105 C; H/W shot down at 1 10 .C Item Specification CPU type Intel® Core™2 Duo Mobile Pro cessor P7350; Intel®[...]

Chapter 1 33 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed. DIMM socket number 2 sockets Supports memory size per socket 2048MB Supports maximum memory size 4G fo r 64bit OS (with two 2G[...]

34 Chapter 1 Features Integr ated 10/100 BASE-T transceiver W ake on LAN support compliant with ACPI 2.0 PCI v2.2 Bluetooth Inte rface Item S pecification Chipset Foxconn Bluetoot h FOX_BRM_2.0 F/W 30 0 Data throughput 723 bps (full speed data rate) Protocol Bluetooth 1.1 (Upgrade able to Bluetooth 1.2 when SIG specification is rati fied). Interfac[...]

Chapter 1 35 Max. media transfer rate (disk-buffer , Mbytes/s) 540 540 540 850 DC Power Requirements V oltage tolerance 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% Optical Disc Drive Item S pecification V endor & mo del name TO SHIBA SUPER-MUL TI DRIVE DL 8X TS-L633A LF PIONEER SUPER-MUL TI DRIVE 8X DVR-TD08RS LF P ANASONIC SUPER-MU[...]

36 Chapter 1 Loading mechanism Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by A T API command (c) Emergency Release Power Requirement Input V oltage 5 V +/- 5% (Operating) Audio Interface Item S pecification Audio Controller Realtek ALC883 Azalia and Amplifier Maxi m MAX9710 & MAX441 1 Audio onboard or optional Bui[...]

Chapter 1 37 Bluetooth Intel ICH9M Wireless 802.1 1 b+g Intel ICH9M PCMCIA/ 5 in 1 Card Reader OZ71 1MZ Audio Codec Audio Aza lia(ALC268) LAN BCM5764M Keyboard Item S pecification Keyboard controller Winbond WPC775 T otal number of keyp ads 84-/85 -key Windows logo key Y es Internal & external keyboard work simultaneously Plug USB keyboard to t[...]

38 Chapter 1 T emperature Range( C) Operating S torage (shipping) 0 to +50 -40 to +60 AC Adaptor Item S pecification Input 100-240V~ 1.5A, 50 -60Hz/ Output 19V 4.74A 90W/19V 3.42A 65W System Power Manag ement ACPI mode Power Management Mech. Off (G3) All devices in the system are turned of f completely . Soft Of f (G2/S5) OS initiated shutdown. All[...]

Chapter 2 39 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

40 Chapter 2 Navigating the BIOS Utility There are six menu options: Information, Main, Security , Boot, and Exit. Follow these instructio ns: q T o choose a menu, use the left and right arrow keys. q T o choose an item, use the up and down arrow keys. q T o change the value of a parameter , press F5 or F6 . q A plus sign (+) indicates the item has[...]

Chapter 2 41 Information The Information screen displays a summary of your computer ha rdware information. NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype This field shows the CPU type and speed of the system. CPU S peed This field shows the speed of the CPU. IDE0 Model Name This field shows the model [...]

42 Chapter 2 Main The Main screen allows th e user to set the system time and date as well as enable and disa ble boot option and recovery . NOTE: The screen above is for your reference only . Actual values may differ . Phoenix SecureCore(tm) Setup Utility Main Item Specific Help <T ab>, <Shift-T ab>, or <Enter> selects field. Sys[...]

Chapter 2 43 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. Parameter Description[...]

44 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. NOTE: Please refer to “Remove HDD/BIOS Password” section if you need to know how to remove HDD/BIOS Password. Phoenix SecureCore(tm) Setup Utility Main F1 Esc Help Exit Select Item Select Menu Change V alues Sel[...]

Chapter 2 45 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the system halts. Don’t forget your password. If you forget your p assword, you ma y have to return your notebo ok computer to y[...]

46 Chapter 2 Removing a Password Follow these steps: 1. Use the w and y keys to highlig ht the Set Supervisor Password parameter and press the e key . The Set Password box appears: 2. T ype the current passw ord in the Enter Cur rent Password fiel d and press e . 3. Press e twice without typing anything in the Enter New Password and Confirm New Pas[...]

Chapter 2 47 If the current password entered does not match the actual current password, the screen will show you the Setup W arning. If the new password and confirm new password strings do not match, the screen will display the following message.[...]

48 Chapter 2 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the diskette drive in module bay , the onbo ard hard disk drive and th e CD-ROM in module bay . Phoenix SecureCore(tm) Setup Utility Main Item Specific Help U s e<>o r<>t o select a device, then p r [...]

Chapter 2 49 Exit The Exit screen contains parameters that confirmed or discard the changes made to the parameters in the BIOS Setup Utility . The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit ut ility without saving setup [...]

50 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: q New versions of system programs q New features or options q Restore a BIOS when it becomes corrupted. Use the Flash utility to updat e th e system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cre[...]

Chapter 2 51 Remove HDD/BIOS Utility This section provide you with remo ving HDD/BIOS method: Remove HDD Password: q If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below . q If you need to solve HDD password locked problem, you can run HDD_PW .EXE 1. Key in “hdd_pw 15494 0[...]

52 Chapter 2 Remove BIOS Pas sword: q If you key in wrong Supervisor Password for thre e time, “System Disabled” would display on the screen. See the image below .[...]

Chapter 2 53 q If you need to solve BIOS password locked problem, you can run BIOS_PW .EXE 1. Key in “bios_pw 14452 0” 2. Choose one upper-case string q Reboot the system and key in “qjjg9vy” or “07yqmjd” to BIOS user passwor d.[...]

54 Chapter 2[...]

Chapter 3 55 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassemble the computer , you need the follow ing tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat screwdriver • Philips scr[...]

56 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Place the system on a flat, stable surface. 4. Remove the batter[...]

Chapter 3 57 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graph ic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicin g . For example, if you want to remove the main board, you must first remo ve the keyboard, the[...]

58 Chapter 3 Removing the Battery Pack 1. T urn base un it over . 2. Slide the battery lock/unlock l atch to the unlock position . 3. Slide and hold the battery release la tch to the release position. 4. Then remove the battery from the main unit.[...]

Chapter 3 59 Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it . 2. Pull it out from the slot.[...]

60 Chapter 3 Removing the PC and ExpressCard dummy cards 1. Press the eject button to pop out the button. 2. Press it again to pop out the PC dummy card. 3. Remove the PC dummy card from the slot.[...]

Chapter 3 61 4. Push the ExpressCard dummy card all the way in to eject it. 5. Pull it out from the slot. Removing the Lower Cover 1. See “Removing the Battery Pack” on page 54. 2. Remove the six captive screws se curing the lower cover .[...]

62 Chapter 3 3. Use a plastic screw driver to carefully pry open the lower cover. 4. Remove the lower cover from the lower case. Removing the DIMM 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Lower Cove r” on page 57.. 3. Push out the latches on both sides of the DIMM socket to release the DIMM.[...]

Chapter 3 63 4. Remove the DIMM module. Removing the WLAN Board Modules 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Lower Cover” on page 57. 3. Disconnect the antenna cables from the WL AN board. NOTE: There are 2 a ntenna cables connected to the WLAN board . The Black antenna cable is connected to MAIN connector and[...]

64 Chapter 3 4. Remove the Gray ante nna that is taped to the WLAN boa rd and move the antenna cables away from the WLAN board. 5. Remove the two screws (B) on the WLAN board to release the WLAN board. 6. Detach the WLAN board from the WLAN socket. NOTE: When attaching the antenna back to the WLAN bo ar d, make sure the cable are arran ged properly[...]

Chapter 3 65 Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Lower Cover” on page 57. 3. Remove the one screw (B) securing the hard disk drive module. 4. Using the plastic tab, slide the hard disk drive modu le away from the connector; lift up the hard disk module to remove from the ba[...]

66 Chapter 3 5. Remove the two screws (E) securing the hard disk to the bracket and remove the hard disk from the bracket. Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Lower Cover” on page 57. Ste p Size (Quantity) Co lor To r q u e 1~2 M3 x L4 (2) Silver 3.0 kgf-cm[...]

Chapter 3 67 3. Remove the one screw (C) from the bottom panel. 4. Use a screw driver to carefully push the odd drive tray out as shown. 5. Slowly pull out the odd module from the odd drive bay . Ste p Size (Quantity) Co lor To r q u e 1 M2.5 x L6 (1 ) Black 3.0 kgf-cm[...]

68 Chapter 3 6. Remove the one screw (A) securing the locker bracket and remove the locker bracket from the optical disk drive module. Ste p Size (Quantity) Co lor To r q u e 1 M2 x L3 (1) Silver 1.6 kgf-cm[...]

Chapter 3 69 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Item Screw Color Part No. A M2 x L3 Silver 86.9A552.3R0 B M2 x L4 Silver 86.9A552.4R0 C M2.5 x L5 Black 86.00E33.736 D M2 x L8 Black 86.00E34.738 F M2 x L3 Silver 86.00E13.524 H M2 x L3 Silver 86.0 0C07.220 MAIN UNIT KEYBOARD MAIN BOARD Bx3 MAIN UNIT DISASSEMBL Y [...]

70 Chapter 3 Removing the Middle Cover 1. See “Removing the Battery Pack” on page 54. 2. Use a plastic screw driver to pry loose the side of the middle cover . 3. Carefully pry loose the middle cover fr om the latches securing it and turn it over on the keyboard to gain access to the cable connected to the power board. 4. Disconnect the cable c[...]

Chapter 3 71 Removing the Power Board 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Middle Cover” on page 66.[...]

72 Chapter 3 3. Remove the one screw (A) securing the power board to the middle cover. 4. Release the power board from the latches and remove it from the middle cover . Ste p Size (Quantity) Co lor To r q u e 1 M2 x L3 (1) Silver 1.6 kgf-cm[...]

Chapter 3 73 Removing the Keyboard 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Middle Cover” on page 66. 3. Remove the two screws (A) securing the keyboard. 4. Carefully pry loose the keyboa rd and turn it over on the touchpad area. Ste p Size (Quantity) Co lor To r q u e 1~2 M2 x L3 (2) Silver 1.6 kgf-cm[...]

74 Chapter 3 5. Disconnect the keyboard cable from the ma in board to remove the keyboard. Removing the Heatsink Fan Module 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Lower Cover” on page 57. 3. Disconnect the heat sink fan con nector from the main board.[...]

Chapter 3 75 4. Remove the two screws (B) securing the heatsink fan module in place. 5. Carefully lift up the heatsink fan module. Removing the CPU and VGA Heatsink Module 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Lower Cover” on page 57. 3. See “Removing the Heatsink Fan Module” on page 70. Ste p Size (Quantit[...]

76 Chapter 3 4. Remove the four screws securing the VGA board heatsink module (Discrete Model only) and the five screw securing the CPU heatsink module. 5. Carefully remove the heatsink module from the system. Removing the CPU 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Lower Cover” on page 57. 3. See “Removing the[...]

Chapter 3 77 5. Using a flat screwdriver , turn the CPU socket latch counter-clockwise to release the CPU. 6. Lift up carefully to remove the CPU. NOTE: When installing the CPU, make sure to insta ll the CPU with PIN 1 at the corner as shown. Removing the VGA Board (Discrete Model only) 1. See “Removing the Battery Pack” on page 54. 2. See “R[...]

78 Chapter 3 3. See “Removing the Heatsink Fan Module” on page 70. 4. See “Removing the CPU and VGA Heatsink Module” on page 71. 5. Remove the two screws (B) securing the VGA board to the main board. 6. Remove the VGA board from the main board. Removing the LCD Module 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the[...]

Chapter 3 79 8. T urn over the system and remove the two screws (B) from the bottom of the left and right hinges. 9. Carefully pull out the wireless antenna cables from the ho le and release the cables from the latches. 10. Disconnect the LCD cable connector from the main board. Ste p Size (Quantity) Co lor To r q u e 1~2 M2.5 x L6 (2) Black 3.0 kg[...]

80 Chapter 3 11 . Remove the two screws (D) from the left and right hinge of the LCD module. 12. Carefully remove the L CD module from th e base unit. NOTE: When connecting the cable back to the unit, please no te that the cable should be routed well. Separating the Upper Case from the Lower Case 1. See “Removing the Battery Pack” on page 54. 2[...]

Chapter 3 81 13. See “Removing the CPU” on page 72. 14. See “Removing the VGA Board (Di screte Model only)” on page 73. 15. See “Removing the LCD Module” on page 74. 16. Disconnect the touchpad cable from the TP AD1 connector on the main board. 17. Disconnect the fingerprint cable from th e FPCN1 connector on the main board.[...]

82 Chapter 3 18. Disconnect the launch board cable from the SWITCHCN1 connector on the main board.[...]

Chapter 3 83 19. Disconnect the speaker cable from the INTSPK1 connector on the main board. 20. Remove the fourteen screws (14 x C) from the bottom panel. 21. T urn the unit over and gently remove the upper case from the lower case. Ste p Size (Quantity) Co lor To r q u e 1~14 M2.5 x L5 (1 4) Black 2.5 kgf-cm[...]

84 Chapter 3 Removing the Speaker Module 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the PC and ExpressCard dummy cards” on page 56. 4. See “Removing the Lower Cover” on page 57. 5. See “Removing the DIMM” on page 58. 6. See “Removing the WLAN Board Modules”[...]

Chapter 3 85 18. Remove the left and right speaker modules from the upper case. Removing the Launch Board 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the PC and ExpressCard dummy cards” on page 56. 4. See “Removing the Lower Cover” on page 57. 5. See “Removing the[...]

86 Chapter 3 17. Remove the one screw (1 x A) securing the launch board module. 18. Remove the launch board module from the uppe r case. Removing the Fingerprint and Touchpad Module 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the PC and ExpressCard dummy cards” on page [...]

Chapter 3 87 14. See “Removing the VGA Board (Di screte Model only)” on page 73. 15. See “Removing the LCD Module” on page 74. 16. See “Separating the Upper Case from the Lower Case” on page 76. 17. Disconnect the touchpad cable from the touchpad board. 18. Disconnect the fingerprint cable from the fingerp rint board.[...]

88 Chapter 3 19. Remove the three screws (2 x F , 1 x A) securing the bracket to the upper case. 20. Remove the touchpad bracket. Ste p Size (Quantity) Co lor To r q u e 1~2 M2 x L3 (2) Silver 1.6 kgf-cm 3 M2 x L3 (2) Silver 1.6 kgf-cm[...]

Chapter 3 89 21. Remove the fingerprint board module. 22. Carefully pry lo ose and remove the touch pad board. W ARNING: The touchpad board is glued to the upper case, on ly remove the touchpad board if it is defective. Removing the Modem Board 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55.[...]

90 Chapter 3 3. See “Removing the PC and ExpressCard dummy cards” on page 56. 4. See “Removing the Lower Cover” on page 57. 5. See “Removing the DIMM” on page 58. 6. See “Removing the WLAN Board Modules” on page 59. 7. See “Removing the Hard Disk Drive Module” on page 61. 8. See “Removing the Optical Drive Module ” on page 6[...]

Chapter 3 91 19. Disconnect the cable from the modem board. Removing the USB Board Module 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the PC and ExpressCard dummy cards” on page 56. 4. See “Removing the Lower Cover” on page 57. 5. See “Removing the DIMM” on page[...]

92 Chapter 3 17. Remove the one screw (B) securing the USB board to the lower case. 18. Lift the USB board and disconnect the cable from USBCN1 on the USB board. Removing the Main Board 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the PC and ExpressCard dummy cards” on p[...]

Chapter 3 93 14. See “Removing the VGA Board (Di screte Model only)” on page 73. 15. See “Removing the LCD Module” on page 74. 16. See “Separating the Upper Case from the Lower Case” on page 76. 17. See “Removing the Modem Board” on page 85. 18. See “Removing the USB Board Module” on page 87. 19. Disconnect the Bluetooth cable f[...]

94 Chapter 3 21. Remove the three screws (B) securing the main board in place. 22. Carefully remove the main board. Ste p Size (Quantity) Co lor To r q u e 1~3 M2 x L4 (3) Silver 1.6 kgf-cm[...]

Chapter 3 95 LCD Module Disa ssembly Process LCD Module Disassembly Flowchart Screw List Item Screw Color Part No. B M2 x L4 Silver 86.9A552.4R0 C M2.5 x L5 Black 86.00E33.736 G M2.5 x L5 Black 86.00F87.735 LCD MODULE LCD BEZEL Cx4 LCD ASSEMBL Y LEFT LCD BRACKET Bx2 RIGHT LCD BRACKET Bx2 LCD FPC CABLE LCD BACK P ANEL ANTENNAS LCD MODULE DISASSEMBL [...]

96 Chapter 3 Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the PC and ExpressCard dummy cards” on page 56. 4. See “Removing the Lower Cover” on page 57. 5. See “Removing the WLAN Board Modules” on page 59. 6. See “Removing the Middle Cover[...]

Chapter 3 97 11 . Carefull y pry open the LCD bezel and place the bezel on top of the LCD panel. 12. Disconnect the microphone ca ble and remo ve the bezel from the LCD panel.[...]

98 Chapter 3 Removing the LCD module with the Brackets 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the PC and ExpressCard dummy cards” on page 56. 4. See “Removing the Lower Cover” on page 57. 5. See “Removing the WLAN Board Modules” on page 59. 6. See “Removi[...]

Chapter 3 99 12. Remove the LCD with the brackets from the back cover . Removing the FPC Cable 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the PC and ExpressCard dummy cards” on page 56. 4. See “Removing the Lower Cover” on page 57. 5. See “Removing the WLAN Board[...]

100 Chapter 3 12. Detach any adhesive tapes and any cable that is glued to the LCD panel.[...]

Chapter 3 101 13. Disconnect the FPC cable from the LCD panel. Removing the LCD Brackets 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Lower Cover” on page 57. 3. See “Removing the WLAN Board Modules” on page 59. 4. See “Removing the Keyboard ” on page 69. 5. See “Removing the Middle Cover” on page 66. 6. S[...]

102 Chapter 3 10. Remove the four screws (4 x B) secu ring the left and right LCD brackets to remove the brackets. Removing the Antennas 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Lower Cover” on page 57. 3. See “Removing the WLAN Board Modules” on page 59. 4. See “Removing the Keyboard ” on page 69. 5. See [...]

Chapter 3 103 10. Remove the tapes together hold ing the antenna in place. NOTE: There is no n eed to remove the antenna unless you really need to replace it. Removing the Web Camera 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the Lower Cover” on page 57. 3. See “Removing the WLAN Board Modules” on page 59. 4. See ?[...]

104 Chapter 3 9. Remove the Web camera from the back cover .[...]

Chapter 4 105 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptom s by attem[...]

106 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, dr iver , or diske tte. A write-ena bled, diagno stic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the driv[...]

Chapter 4 107 • External keyboard If any of these devices do not work, reconnect the cable connector and rep eat the failing o peration. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the diagnostic program (please refer to main board.[...]

108 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figu re 1. If the voltage is not correct , replace the power ad apter . 2. If the voltage is within the range, do the following: • Replace the System board. • If the prob[...]

Chapter 4 109 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , co nfirm that if the parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and ada[...]

11 0 Chapter 4 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in th[...]

Chapter 4 111 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Maste r Drive Error (THe causes will be shown before “Equ ipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real T ime Clock Erro[...]

11 2 Chapter 4 System timer error RTC battery Run BIOS Setup Utility to re configure system time , then reboot system. System board Real time cl ock error RTC battery Run BIOS Setup Utility to re configure system time , then reboot system. System board Previous boot incomplete - Default configura tion used Run “Load De fault Settings” in BIOS S[...]

Chapter 4 11 3 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 103.. Ensure every connector is connected tightl y and correctly . Reconnect the DIMM. LED board. System board. No beep, power-on [...]

11 4 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values [...]

Chapter 4 11 5 3Ch Advanced configuration of chipset registers 3Dh Load alternate registers wi th CMOS values 42h Initialize interrupt vectors 45h POST device initializa tion 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration ag ainst CMOS 49h Initialize PCI bus and devices 4Ah Initialize all vi deo adapters in system 4Bh QuietBoo[...]

11 6 Chapter 4 82h Detect and install external RS232 ports 83h Configure non-MCD IDE controllers 84h Detect and install external parallel ports 85h Initialize PC-compatible PnP ISA devices 86h Re-initialize onboard I/O ports 87h Configure Motherboard Configurabl e Devices (optional ) 88h Initialize BIOS Area 89h Enable Non-Maska ble Interrupts (NMI[...]

Chapter 4 11 7 B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear p arity checkers BDh Display MultiBoot menu BEh Clear screen (optional) BFh Check virus and backup reminders C0h T ry to boot with INT 19 C1h Initialize POST Error Manager (PEM) C2h Initialize error logging C3h Initialize error display function C4[...]

11 8 Chapter 4 F5h Boot to Mini DOS F6h Clear Huge Seg ment F7h Boot to F ull DOS Code Beeps[...]

Chapter 4 11 9 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too da rk LCD brightness cann ot be adjuste d LCD contrast cann ot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. Reconnect the LCD connectors. Keyboard[...]

120 Chapter 4 The system doesn’t power-off. Power source (b attery pack and power adapter). See “Power System Check” on page 103. Hold and press the power switch for more than 4 seconds. System board Battery can’t be charged See “Check the Battery Pack” on page 105. Battery pack System board PCMCIA-Related Symptom s Symptom / Error Acti[...]

Chapter 4 121 The system doesn't resume from hibernation mode. See “Save to Disk (S4)” on page 34. Hard disk connection board Hard disk drive System board The system doesn't resume from standby mode after opening the LCD. See “Save to Disk (S4)” on page 34. LCD cover switch System board Battery fuel gauge in Windows doesn’t go h[...]

122 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 120. T ouchpad does not work. Reconnect touchpad cable. T ouchpad board System board Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly . Modem phone port modem com[...]

Chapter 4 123 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do [...]

124 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V eri fy that all attached[...]

Chapter 5 125 Top and Bottom View Jumper and Connector Locations Chapter 5[...]

126 Chapter 5 NOTE: No.8, 10,12, 21 , 33 are n ot available on these models[...]

Chapter 5 127 Clearing Password Check and BIOS Recovery This section provide you the standard operating proce dures of clearing password and BIOS recovery for T ravelMate 5730 Series. T ravelMate 5730 Series provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery . Clearing Password Check H[...]

128 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a spec ial block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system [...]

Chapter 6 129 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurat ions of Extensa5230/5630Z and T ravelMate 5330 Series. Refer to this chapter whenever or dering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date informa[...]

130 Chapter 6 TravelMate 5330 Series Exploded Diagram[...]

Chapter 6 131 T ravelMate 533 0 Series FRU List Category No. Part Name and Descriptio n Acer Part No. ACCESSORY REMOTE CONTROLLER FORMOSA21 RC804V -B EN RT .22700.01 1 REMOTE CONTROLLER FORMOSA21 RC804V -B EU RT .22700.008 Adapter ADAPTER 90W LITEON P A-1900-24AR AP .09003.01 1 ADAPTER 90W DEL T A ADP-90SB BBEA LF AP .09001.013 ADAPTER 90W 3PIN DEL[...]

132 Chapter 6 Cables LAUNCH BOARD CABLE 50.AR501.002 MEDIA BOARD CABLE 50.AR501.005 TOUCHP AD BOARD CABLE 50.AR501.006 USB BOARD CABLE 50.AR501.003 BLUETOOTH BOARD CABLE 50.AR501.007 AUDIO BOARD CABLE 50.AR501.001 DC-IN CABLE 90W 50.AQ301.001 TV TUNER BOARD CABLE 50.AQE01.001 TOUCHP AD BUTTON BOARD CABLE 50.AR501.004 DC-IN CABLE 65W 50.AR501.008 LC[...]

Chapter 6 133 LOWER CASE W/MODEM CABLE&F AN BRACKET&SPEAKER FOR TV 60.AQE01.001 SPEAKER SUB WOFFER 23.AR501.001 SPEAKER SET 23.AR501.002 EXPRESS DUMMY CARD 42.AR501.004 NEW CARD DUMMY CARD 42.TK901.005 SD DUMMY CARD 42.TK901.006 MIDDLE COVER 42.AR501.001 UNITLOAD COVER 42.AR501.002 E-KEY COVER 42.AR501.003 TOUCHP AD BRACKET 33.AR501. 001 VG[...]

134 Chapter 6 CPU INTEL CELERONM T1600 1.66G 1M 667 DUAL CORE, MV KC.16001.CMT CPU INTEL CELERON 575 PGA 2.0G 1M 667 MV KC.N0001.575 DVD Module ODD TOSHIBA SUPER-MUL TI DRIVE 12.7MM TRA Y DL 8X TS-L633A LF W/O BEZEL SA T A KU.00801.021 ODD PIONEER SUPER-MUL TI DRIVE 12.7MM TRA Y DL 8X DVR-TD08RS LF W/O BEZEL SA T A KU.00805.044 ODD P ANASONIC SUPER[...]

Chapter 6 135 HDD 120GB 5400RPM SA T A II HGST HTS542512K9SA00 BRONCO-B LF KH.12007.014 HDD 120GB 5400RPM SA T A SEAGA TE ST9120817AS LF KH.12001.032 HDD 120GB 5400RPM SA T A T OSHIBA MK1246GSX LF KH.12004.007 HDD 120GB 5400RPM SA T A WD WD1200BEVS-22UST0 ML125 LF KH.12008.019 HDD 160GB WD WD1600BEVT -22ZCT0 KH.16008.022 HDD 160GB 5400RPM SA T A II[...]

136 Chapter 6 KEYBOARD 14_15KB-FV3 BLACK E89KS NORWEGIAN (ASPIRE BLACK) KB.INT00.455 KEYBOARD 14_15KB-FV3 BLACK E88KS KOREAN (ASPIRE BLACK) KB.INT00.457 KEYBOARD 14_15KB-FV3 BLACK E93KS JAP ANESE (ASPIRE BLACK) KB.INT00.458 KEYBOARD 14_15KB-FV3 BLACK E89KS IT ALIAN (ASPIRE BLACK) KB.INT00.459 KEYBOARD 14_15KB-FV3 BLACK E89KS HUNGARIAN (ASPIRE BLACK[...]

Chapter 6 137 MAINBOARD MAINBOARD HOMA_2 INTEL GL40 ICH9 LF W/RTC BA TTERY&MODEM&MODEM CABLE W/O FINGER PRINT MB.TRM01.001 MEMORY SODIMM 1GB DDRII667 HYNIX HYMP1 12S64CP6-Y5 LF KN.1GB0G .012 SODIMM 1GB DDRII667 SAMSUNG M470T2864QZ3-CE6 KN.1GB0B.016 SODIMM 1GB DDRII667 INFINEON HYS64T128021EDL-3S LF KN.1GB02.036 SODIMM 1GB DDRII667 NANY A NT[...]

Appendix A 138 Extensa 5230/5630Z and TravelMate 5330 Series Model Definition and Configuration Appendix A Please double click the icon bleow  for model definition and  configuration.[...]

Appendix B 139 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regarding configuration, combina[...]

140 Appendix B Microsoft ® Windows ® Vista Environment Test Item Specification CRT Port T est CRT Monitor Acer 21 1c 21”, ViewSonic G220F , ViewSonic PF790 19” LCD Monitor Acer FP751 17” TFT LCD, Acer AL 1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G , HP LP2065, HP S9500 Projector Dell 3300MP USB Port T est USB Keyboard/Mouse Micro[...]

Appendix B 141 PCMCIA T est LAN/Modem Card TDK CardBus Ethernet 10/100 32-Bit CBE-10/10 0BTX S torage Card Hitachi Microdrive 4G 1394 Card Buffalo 1394 Interface Cardbus (IFC-ILCB/DV) USB2.0 Card IBM EtherJet CardBus Adapter 10/100 Wireless Lan Card (Not recommended for wireless ready model) Cisco Wireless LAN Card 802.1 1a NETGEAR Wireless LAN car[...]

142 Appendix B[...]

Appendix C 143 This section describe s online techni cal support servic es available to hel p you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. However some in formation sources [...]

144 Appendix C[...]

145 A AFLASH Utility 48 Antennas 100 Audio 33 B Battery Pack 56 BIOS 29 vendor 29 Version 29 BIOS Utility 37–48 Navigating 38 Onboard Device Configur ation 43 Security 41, 42 System Security 47 Board Layout Top View 123 brightness hotkeys 16 C caps lock on indicator 11 computer on indicator 11 CPU 74 CPU Fan T rue V alue T able 29 D DIMM Module 6[...]

146 media access on indicator 11 Memory Check 105 Model Definition 136 Modem Boar d 87 N Notebook Manager hotkey 16 num lock on indicator 11 O Online Support Information 163 P Panel 4 Bottom 10 left 4 PC Card 11 Power System Check 105 Battery Pack 107 Power Adapter 106 Processor 29 S Screw List 54 speakers hotkey 16 System Block Diagram 3 System Ch[...]