ADT Security Services 3000 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones ADT Security Services 3000. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica ADT Security Services 3000 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual ADT Security Services 3000 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales ADT Security Services 3000, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones ADT Security Services 3000 debe contener:
- información acerca de las especificaciones técnicas del dispositivo ADT Security Services 3000
- nombre de fabricante y año de fabricación del dispositivo ADT Security Services 3000
- condiciones de uso, configuración y mantenimiento del dispositivo ADT Security Services 3000
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de ADT Security Services 3000 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de ADT Security Services 3000 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico ADT Security Services en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de ADT Security Services 3000, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo ADT Security Services 3000, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual ADT Security Services 3000. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    K5309 3/0 1 Model SA SW 3000B 1 6 DIHZDWF K 3 UR     6HFXULW  0DQDJH U  6 HFXU LW  6 VW HPV 8 VHU · V * XLGH[...]

  • Página 2

    – 2 – IMPORTANT! PROP ER INT RUSION PROTE CTION For proper intrus ion cover age, sensor s shou ld be located at every pos sible point of entr y to a ho me or c ommerc ial premis es. This would include an y sk ylights that m ay be pres ent, and th e upper win dows in a m ulti-le vel bu ilding. In addition, we recom mend that rad io back up be us[...]

  • Página 3

    – 3 – 7DEOHRI&RQWHQW V System Overview ................................................................................................................ .... 5 Introduction ................................................................................................................... ....... 5 System B asics .......................[...]

  • Página 4

    – 4 – 7DEOHRI&RQWHQWV Macro Key Program ming & Us age .................................................................................. 23 About Macro Keys .............................................................................................................. 2 3 Example of Macro Programming ...............................[...]

  • Página 5

    – 5 – 6VWHP2YHUYLHZ ,QWURG XFWLRQ Congratulat ions on your ownership of an ADT Partiti oned Security System. You've made a wis e decision in choosing i t, for i t represents the l atest in security protect i on techno logy tod ay, and millions o f premise s are pro tected by AD T syste ms. This s ystem provides: • Three forms of prot[...]

  • Página 6

    – 6 – 6VWHP2YHUYLHZ &RQWLQXH G Zones and Partitions • The syst em sensing devices have b een assigned to various “zones,” which are specific a reas of protection (e.g. , front door, kitc hen wi ndow, etc.). • Zone n umbers are disp layed at the touchpad when an al arm or trouble co ndition occurs on a sensor. • Partit[...]

  • Página 7

    – 7 – 6VWHP2YHUYLHZ &RQWLQXH G Phone Access • If included, a phone modul e permits you to acces s the system via a touch-tone phone, either on-pr emises or by ca ll-in when away. • You can receive s ynthesized voice mes sages over the telephone regardi ng the status o f the security syste m. • You can arm and disarm t he [...]

  • Página 8

    – 8 – $ERXW7KH7RXFKSDGV *HQHUDO ,QIRUP DWLRQ Your touchpads all ow you to control all system functi ons. The touchpads feature the follow ing: • A telephone s tyle (digita l) keypad • Liquid Cr ystal D isplay (LCD ) which sh ows the nature and locatio n of all occurrences • Built-in sounder which will sound du ring alarms and tro[...]

  • Página 9

    – 9 – $ERXW7KH7RXFKSDGV&RQWLQXHG (QJOLV K 'LVSOD 7RXFKSDG AW AY : All burglary zo nes, inte rior and perimeter, are armed. ST A Y: Perimeter burglary zones, such as protected windows and doors, are armed. INST A NT : Perimeter burglary zones armed and entry del a y is turned off. ALARM FIRE AWA Y BYP ASS ST A Y CH[...]

  • Página 10

    – 10 – )XQFWLRQVRIWKH7RXFKSDGV 1. DISPLAY WIND OW. Custom English Disp lay Touchp ads: 2- line, 32-ch aracter Liquid Cr ystal Display (LCD) touchpads that displa y protection point identificat ion, system stat us, and messages . English Display Touchp ads: Displa y protec tion z one ID and syst em stat us messages u sing pre-d esignate[...]

  • Página 11

    – 11 – )XQFWLRQVRIWKH7RXFKSDGV&RQWLQXHG ARMED READY 6 BYPASS 7 INSTANT 1 OFF AWAY STAY 23 4 TEST CODE CHIME READY 9 8 5 # 0 A C D B 1 4 3 2 17 5 18 8 11 15 14 16 6 7 9 10 12 13 English Display Touchpad ARMED READY 6 BYPASS 7 INSTANT 1 OFF AWAY STAY 23 4 TEST CODE CHIME READY 9 8 5 # 0 A C D B KEYPAD SHOWN WITHOUT SWING-DOW[...]

  • Página 12

    – 12 – (QWU([LW' HODV Your syst em has preset time del ays, known as exit delay and entry del ay. ([LW 'HOD Exit delay gives you time to leave through t he designated exi t door without setting off an alarm. Ex it delay be gins immediate ly after arming your sy stem in an y arming mode and Custom D isplay to uchpad s displ[...]

  • Página 13

    – 13 – (QWU([LW'HODV &RQWLQXHG ([LW $ODUPV Whenever you arm t he system, the exit delay begins. If an entr y/exit door or interior zone is fa ul ted when the exit dela y ends (e.g., exit door l eft open), the sys t em sounds an alarm and star ts the e ntry de lay timer. If you disa rm the system befor e the en try d[...]

  • Página 14

    – 14 – $UPLQJWKH6VWHP 6WD0RGH$UPV3HULPH WHU2QO(QWU'HOD2Q • Used when you want t o arm the system wit h pers ons staying insi de (or if you have pets that a re moving throughout the premis es). • The perimeter s ensors are armed, but i nterior sensors are left di sa rmed. • Exit dela y begins (you[...]

  • Página 15

    – 15 – $UPLQJWKH6VWHP $UPLQJ& RPPD QGV Before arming, close all perimeter doors and windows and make sure the Ready to Arm message is displayed. Mode Press th ese ke y s… Touchpa d Con fi rms By … Stay security co de + [3] (STAY) • three be eps • armed STA Y message displayed • red ARMED indi ca tor lights Night-Stay sec[...]

  • Página 16

    – 16 – $UPLQJWKH6VWHP 6LQJO H%XWWR Q$UPLQJ The “A”, “B”, “C”, and/or “D ” keys on your tou chpad may have bee n progr ammed fo r single-but t on arming. Note that while it will not be necessary to us e a security code for arming, a security code must always be used to disarm the system. If Single-Butt on Armi ng is [...]

  • Página 17

    – 17 – 8VLQJWKH.HVZLWFK 8VLQJWKH  .HVZLWFK Your system ma y be equipped with a keyswit ch for use when arming and disarmi ng. Red and green light s on the keyswi tch plate indicate t he stat u s of your s ystem as follow s: Green Light: Lights when the system is dis a rme d and ready to be armed (no open zones). If t he system is [...]

  • Página 18

    – 18 – 'LVDUPLQJDQG6LOHQFLQJ$ODUPV 8VLQJW KH>2 ))@NH The OFF key is used to disarm t he syst em, silence alarm and t rouble sounds, and clear alarm memories. IMPORTANT : I f you retu rn and the main burglary s ounder is on , DO NOT ENTER, but CONTACT THE POLICE fr om a nearby s afe location. If yo u return after an al[...]

  • Página 19

    – 19 – %SDVVLQJ3URWHFWLRQ=RQHV 8VLQJ WKH%<3$66.H Use t his key when you want to arm your sys tem with one or more zones intenti onally unprotected. T he system must be disarmed fi rs t. When by passing zones: • Your sy stem may ha ve been set so th at armin g will not be poss ible if more than one zo ne is bypasse d (check[...]

  • Página 20

    – 20 – %SDVVLQJ3URWHFWLRQ=RQHV 4XLFN%S DVV If programmed, "Quick Bypass" allows you t o easily bypass all open (faulted) zones without ha ving to enter zone numbers individuall y. This feature is useful if, for example, you rout inely leave certai n windows open when arming at ni ght. 1. + 6 + [#] (Security Code) BYPAS S In[...]

  • Página 21

    – 21 – 9LHZLQJ&XUUHQW'DWHDQG7LPH 9LHZLQJ WKH&XUUH QW'DWHD QG7LPH The syst em lets you view it s time and date s etting. +[#] + [6] [3] (Security Code) OR, press the function key (A, B, C, or D ) for viewing current date and t ime, if programmed. English Display : READ Y A typical time/date d isplay i[...]

  • Página 22

    – 22 – 3DQLF.HV 8VLQJ3DQL F.HV Your syst em may have been programmed to use s pecial keys to manually a ctivate emergency (pani c ) functions as fol lows: This Function Sends this signal * With This Sounding… Silent Alarm silent alarm no audible alarm or any visual di splay indicating th at a silen t alarm has bee n initiate d. Aud[...]

  • Página 23

    – 23 – 0DFUR.H3URJUDPPLQJ8VDJH $ERXW 0DFUR.HV The “A” , “B”, “C” o r “D” key s can be u sed to au tomatica lly activ ate a ser ies of commands of up to 1 6 keystrokes, if progra mmed for this function. T hese keystrokes, as a group, a re called “macros” and are st ored in the system's memory. • [...]

  • Página 24

    – 24 – 0DFUR.H3URJUDPPLQJ8VDJH FRQW The touchpad b eep to acknowledge your input and displa ys the command you entered (followe d by “F”). 4. Enter the ne xt command, follo wed by p ress/holding the “D” ke y for at least two seco nds. The to uchpad beeps an d displays the keys trokes entered so fa r. 5. Repea[...]

  • Página 25

    – 25 – 8VLQJ'HYLFH&RPPDQGV $ERXW' HYLFH&R PPDQGV Your system may b e set up so tha t it can control certain lights or other devices . • Some devices ma y be automaticall y turned on or off by the sys tem. • You may be able to ov erride automatic ally contro lled device s using the commands described below. • [...]

  • Página 26

    – 26 – 3DJLQJ)HDWXUH $ERXW$ XWRPDW LF3DJ LQJ Your sys tem may be set up to automatical ly send alert mess ages to a pager as cer tain conditions occur in your system. • The followi ng events can be programmed by your i nstaller to send a mess age to up to fo ur pagers: arming , disarming, alarms, and trouble conditio ns. • You can [...]

  • Página 27

    – 27 – 3DJLQJ)HDWXUH 6LQJO H%XWWR Q3DJLQ J Your system may b e set up so you can manua lly send a message to up to four pagers. • Your insta ller programs the paging functi on key and the pager phone numbers. • Pressi ng the paging keys sends the message 999–9999 to the se lected p ager . • This messa ge coul d mean “call hom[...]

  • Página 28

    – 28 – 6HFXULW&RGHV$XWKRULW/HYHOV $ERXW6 HFXULW&RG HV Your syst em l ets you assign up to 45 different security codes for use by other users. • Only the Mast er user or Partition Programmer ca n a ssign user codes to users. • Users are id entified by 2-dig it user nu mbers 03-49 and are pr e-assign ed to eith[...]

  • Página 29

    – 29 – 6HFXULW&RGHV$XWKRULW/HYHOV &RQW 7RDVVLJ Q8VHU&RGHV DQG$W WULEXWHV The following l ists the various command st rings for adding user codes and att ributes. Refer to the Us er Setup chart at the b ack of this manual for fact ory assignments of us er attrib utes and to keep a record of[...]

  • Página 30

    – 30 – $FFHVVLQJ2WKHU3DUWLWLRQV *272&RPPDQGDQG 0XOWL3DUWLWLRQ$UPLQJ $ERXW$ FFHVVLQJ 3DUWLWL RQV Each t ouchpad is ass igned a default parti tion for display purposes , and will show only that par tition's inf ormation. • If the user is a uthorized, a touchpad in one parti t ion can b e u sed to per[...]

  • Página 31

    – 31 – $FFHVVLQJ2WKHU3DUWLWLRQV &RQWLQXHG 8VLQ JWKH*R 7R&RPPDQG If the user is aut hori zed, a touchpad in one partition ca n be u sed t o perform system functions i n the other partition by usi ng the GOTO command. • You must use a Custom Engli sh touchpad to access another partiti on. • Touchp ads auto mati[...]

  • Página 32

    – 32 – $FFHVVLQJ2WKHU3DUWLWLRQV &RQWLQXHG &RPP RQ=RQH 2SHUDW LRQ Ask your ins taller if a "commo n zone" was assigned. If so, check this box Your system ma y ha ve been set up to use a common zone, which is an area sh ared by users of both p artitions, su ch as a fo yer or lo bby. If so, please note the fo[...]

  • Página 33

    – 33 – 6FKHGXOLQJ $ERXW6 FKHGXOL QJ The syst em provides up to 16 end-us er schedules (programmable by mas ter/installer only), which can b e used to control various t ypes of events. • Each schedule caus es a defined event to sta rt a nd st op (when a ppropriate) at a specifie d time. • Schedu les can be set to automatic ally rep eat at[...]

  • Página 34

    – 34 – 6FKHGXOLQJFRQWLQXHG 5. For event number “02,” enter the access group number. Otherwis e, this prompt is skipped. Press [ ∗ ] to co ntinue to th e “Star t” prompt below. 6. For eve nt numbe rs “03-07,” e nter the partit ion number to be armed or disar med. 0 = arm all; 1 = partit ion 1; 2 = par tition 2; 3 = arm com[...]

  • Página 35

    – 35 – (YHQW/RJJLQJ3URFH GXUHV $ERXW( YHQW/RJ JLQJ The syst em records various events in a history log, whic h can be viewed by the master user using a Custom Engli s h D is play t ouchpad. • The Event Log hol ds up to 100 events . • Events are displayed in chronological order, from most recent to oldest. • When th e l og is f[...]

  • Página 36

    – 36 – 7HVWLQJWKH6VWHP 7R%H&RQGXFWHG :HHNO $ERXW7 HVWLQJ WKH6VW HP The TEST key puts your s ystem into th e Test mode, whic h allows each protecti on point to be check ed for proper operation. • The t ouchpad sounds a single beep every 40 seconds as a reminder tha t the system is in th e Test m ode. •[...]

  • Página 37

    – 37 – 7URXEOH&RQGLWLRQV "Check" and "Batte ry" D isplay s * Not all sy stems use wire less sensors. T he word CHECK on th e touchpad 's display, accompanied by a "beepin g" at the touchpad , indicate s a trouble condit ion in the system . To silence the beep ing for these conditions, press any k ey. 1.[...]

  • Página 38

    – 38 – 7URXEOH& RQGLWLRQV&RQWLQXHG  Words or l ett ers in parentheses ( ) are th os e that are displaye d on Eng lish Disp lay touch pads. Other Trouble Displays * Any “bee ping” that accompanies a troub le display can be stopped by depressing any key on the t ouchpad or by entering an O FF sequence ( code + OF F) ** Not[...]

  • Página 39

    – 39 – 7URXEOH& RQGLWLRQV&RQW LQXHG Other Trouble Displays (Continued ) AC LOSS The syst em is operating on ba tt ery power (or NO AC ) only due to an AC power failure. If only some li ghts are out on the premis es, check circuit breakers and fuses and reset o r replace as ne cessary. If AC power cannot be restored and a “[...]

  • Página 40

    – 40 – 0DLQWDLQLQJ<RXU6VWHP Taking Care of Your System The components of your s ecurity system are des igned to be as maintenance-fr ee as possible . Howe ver, to make sure tha t your syste m is in reliable working co ndition, d o the follo wing: 1. Test your system we ekly . 2. Test you r system after any al arm occurs. Silenc ing Lo[...]

  • Página 41

    – 41 – )LUH$ODUP6VWHP,I,QVWDOOHG THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS Genera l Your fire alar m syst em (if installed) is on 24 hours a day, for continuous prot ection. In the event of a n emergency, the strat egically located s moke and heat detect ors will sound their a l arms and automatic ally se nd signals to[...]

  • Página 42

    – 42 – )LUH$ODUP 6VWHP&RQWLQXHG THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS Manually Initia ting a Fire A larm 1. Should you become awar e o f a fire emergency befor e your smoke or heat detectors sens e the problem, go to your nearest t ouchpad and manually ini tiate an a larm by pressing the pan ic key assig ned for F[...]

  • Página 43

    – 43 – )LUH$ODUP 6VWHP&RQWLQXHG THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS 1DWLRQDO)LUH3URWHFWLRQ $VVRFLDWLRQ 5HFRPPHQGDWLRQVRQ 6PRNH'HWHFWRUV With regard t o t he number and placement of smok e/ heat detectors, we subs cr ibe t o the recommendat ions contained in the Na tional Fire Protect ion A[...]

  • Página 44

    – 44 – )LUH$ODUP 6VWHP&RQWLQXHG THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS (PHUJHQF(YDFXDWLRQ • FRONT • BACK • BA TH BEDROOM KITCHEN BA CK DOOR 1 FLOOR ST BEDROOM 2 FLOOR ND BA TH BEDROOM PORCH CLOSET BEDROOM BEDROOM Establish and regularly practice a plan of escape in the event of fire. T he following steps [...]

  • Página 45

    – 45 – 4XLFN*XLGHWR%DVLF6VWHP)XQFWLRQV FUNCTION PROCEDURE COMMENTS Check Zone s Press READY key. View fa ulted z ones when system not ready. Arm System Enter c ode. Press arming key desired: (AWAY, ST AY, NIGHT -STAY, INSTANT) Arms system in mode selected . Quick Arm (if prog rammed ) Press #. Press a rming key desired: (AWAY, S[...]

  • Página 46

    – 46 – 6XPPDURI$XGLEOH9LVXDO1RWLILFDWLRQV (QJOLVK'LVSOD 7RXFKSDGV SOUND CAUSE DISPLAY LOUD, INTERRUPTED * Touchpad & Ext. FIRE ALARM FIRE is displayed; zone number of zone in alarm is displayed. If a fire alarm is manually activated, zone number 95 will be displayed. LOUD, CONTINUOUS * Touchpad & Ext. BURGLARY/A[...]

  • Página 47

    – 47 – 6X PPDU R I$ XGLE OH 9LV XDO 1R WLIL FDW LRQ V &XVWRP(QJOLVK'LVSOD 7RXFKSDGV SOUND CAUSE DISPLAY LOUD, INTERRUPTED* Touchpad & Ext. FIRE ALARM. FIRE is displayed; descriptor of zone in alarm is displayed. If a fire alarm is m anually act ivated, zone number 95 wil l be displayed. LOUD, CONTINUOUS* Touc[...]

  • Página 48

    – 48 – 5HJXODWRU6WDW HPHQWVDQG:DUQLQJV RADIO FREQUENCY EMIS S IONS Federal Communications Commission (FCC) Part 15 This device complies wi th part 15 of the FCC rul es. Operation is subject to th e following two conditi ons: (1) This device may not cause har mful inte rference, a nd (2) thi s device must accep t any interf erence rece[...]

  • Página 49

    – 49 – 5HJXODWRU6WDWHPHQWV&RQW LQXHG Industrie Canada AVIS: l’ ét iquette d’Industrie Canada identifie le matérie l h o mologué. Cette étiquette certifie que le maté riel est confor me aux normes de pr otection , d’exp loita tion et de séc urité d es rés eaux de télécommunicati ons, comme le prescrivent l es doc[...]

  • Página 50

    – 50 – &KDUWVRI<RXU6VWHP·V)HDWXUHV Features Comments Exit Delay Part. 1: Part. 2: Entry Del ay 1 Part. 1: Part. 2: Entry Del ay 2 Part. 1: Part. 2: Night-St ay Zones Zones: Quick Ar m yes no Quick B ypass yes no Automatic Paging yes no users: Keyswi tch Armi n g (circl e type of LED ligh ting) Arm AWAY: steady flash Arm STA[...]

  • Página 51

    – 51 – &KDUWVRI<RXU6VWHP·V)HDWXUHV User Se tup The fo llowing chart w ill help ke ep track of system u sers. Co pies should be distributed to the partition 1 and partition 2 programmers for their records. To program a us er attribute: Enter master/part.pr og. code + [8] + user no. + “# ” command listed in co lumn headin[...]

  • Página 52

    – 52 – &KDUWVRI <RXU6VWHP·V)HDWXUHV User Se tup (continue d) (Enter master /part.prog. code + [8] + user no . + “#” command li sted in column heading …) User No. User Name User’s Part(s). (master co de o nl y) [#] [3] + part(s) + [#] Security Code enter new code Au t h. Level [#] [1] + level A c cess Group [#] [2] +[...]

  • Página 53

    – 53 – &KDUWVRI<RXU6VWHP·V)HDWXUHV Schedules ( master code + [#] + [6] [4]) No. Ev ent Device No. G roup No. Partition Start Stop Repeat Random (see list belo w) for “01” events: for “02” events: for “04-06” ev ents : Time/ Time/ (y es/n o) (yes /no) enter 01-18 enter 1-8 enter 1, 2, or 3 Da y Da y 00 01 02 03 0[...]

  • Página 54

    – 54 – /,0,7$7,2162)7+,66<67(0 WARNING! THE LIMI TATIONS OF THIS ALARM SYSTEM While this system is an advanced design security system, it does not o ffer gu ara nteed protect io n against bur glar y or ot her emergency. A ny alarm system , whether commercia l or residential, is subject to com promise or failure to warn for a variety[...]

  • Página 55

    – 55 – /,0,7(':$5 5$17< Terms and Conditions Applying to Sale of Equipment Any part of the system, inc luding the wiring, installed und er this Agree ment which proves to be defective i n material or w orkmanship w ithin 90 days of the date of complet ion of installation w ill be repaired or re placed at ADT 's option with a new[...]

  • Página 56

    LIMITED W A RR ANTY (Continued) This w arranty is in lieu of al l other express w arranties. Any i mplied warranties of merchantabil ity and f itness for a particu lar purpose are lim ited in duration to a peri od of 90 days fr om the date of comp letion of installat ion. T he exclusive re medy of the cu stomer hereunder shall be r epair or replace[...]