AT&T 1070 manual

Installation guide 4-Line small business sy st em 1080 with digital answering s yst em and caller ID/call waiting 1070 with caller ID/call waiting 1040 speak erphone[...]

Congr atulations on purchasing y our new A T&T pr oduct. Befor e using this A T&T product, pl ease read the Import ant product in forma tion in your User’s manual. Please thor oughly r ead the installation guide for all the installation and troubl eshooting information you need to install and set up your new A T&T product. Y ou can al[...]

Model, (circle one) Location Serial number , (found on the bottom of the telephone base) Purchase dat e and place 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1[...]

S T O P ! For customer servic e or product inf ormation, visit our website at www .telephones.a t t.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . CAUTION: T o reduce the risk of fir e or injury to persons or damage to the telephone, r ead and follow these instructions car efully: • Use only alkaline 9V batt eries (size 1604A, [...]

T able of c ont ents Planning your system ....................................................................................................................... 1 System planner .................................................................................................................................... 4 Parts checklist (1040/1070/1080) ...[...]

REMOTE CODE .............................................................................................................................. 59 MESSAGE LENG TH....................................................................................................................... 60 MESSAGE ALERT ........................................................[...]

1 Planning your sy st em Y our system can have up to 16 t elephones (models 1040, 1070 or 1080, purchased separat ely) and up to 19 telephone numbers. Y our system can have all the syst em features (int ercom call, voice page, call trans fer , multiple telephone conf erenc e call, DT AD mailbox, and auto-at tendant). T o set up a small business s y[...]

2 Planning your sy st em Continued from pr evious page • If yo ur es ta bl ish me nt ha s s ing le -l ine p ho ne jac ks (pa ge 1 1), y ou mu st pur ch ase tw o-l ine a da pt er s (m ode l 1 659 8, p art nu mbe r 89 -00 71- 00) . If y ou ha ve t wo o r t hr ee pho ne lin es , you w il l n eed on e t wo -l ine ad apt er f or ea ch pho ne . If yo u[...]

3 Planning your sy st em Continued from pr evious page • All e xt en sio ns tha t sh ar e t he sam e l ine s ho ul d sha re th e s ame li ne g ro up nu mbe r ( 4- 15 ). • Y ou c an co nn ect f a x ma ch ine s o r o the r no n-s ys t em de vi ce s t o AU XL 3 o r A UX L4 on th e bac k o f t he t el eph one (a lso ca ll ed da ta p or t s ) , s o [...]

4 Sy st em planner[...]

5 T ool needed (optional) Y ou will need a Phillips screwdriver to install y our optional backup battery . P arts checklist (1040/1070/1080) Save your sales receipt and original packaging in case it is necessary to ship your telephone f or warranty service. The box should include: T elephone base with wall mount brack et attached Handset One short [...]

6 Important in f ormation f or DSL users Do you rec eive DSL (digital subscriber line) service f or high-speed Internet access thr ough your telephone line(s) fr om your telephone c ompany? If so, add either DSL splitter s and/or microfilt ers to your installation. Without these DSL splitt ers and/or microfilt ers, your telephone service will inter[...]

7 Important in f ormation f or DSL users Continued from pr evious page Use splitters t o separate the high-frequency DSL signals fr om the low- frequency signals used by the t elephone equipment. Although some splitt ers can be installed by end users, most D SL splitters ar e installed by the telephone company . Y ou can use microfilters at each in[...]

8 Important in f ormation f or DSL users Continued from pr evious page A T&T cannot supply the DSL splitter . Please contact your DSL service pr ovider or professional c ontractor f or details about obtaining and installing a D SL splitter . Y our DSL service provider may r equire you to bear any installation costs. A T&T and the manufactur[...]

9 Pr ofessionall y installed split ter f or DSL lines DSL telephone lines that ar e used in the system must have either DSL splitt ers or microfilt ers. If you ar e using the DSL line for line 1, or if you hav e more than three tel ephones, or if you have an alarm syst em, you probably need a DSL splitter . Install this splitt er (also known as the[...]

10 T able/deskt op installation Connect the two long telephone line cords to the telephone . How you connect the tel ephone line cords t o the wall is determined by your telephone service. Det ermine if you have one or two-line t elephone wall jacks and if you rec eive DSL (digital subscriber line) service. If one or more of the telephone lines has[...]

11 T able/deskt op installation A: T wo 2-line wall jacks B: Four one-line wall jacks with two 2-line adapt ers. N OT E: If one or more of your telephone lines is using DSL servic e, see Important inf ormation for DSL users, pages 6-8. In this installation, four-conductor t elephone line cor d (RJ 14) is gray . The long cords supplied with the phon[...]

12 T able/deskt op installation 2. Connect the power adapter to the telephone . Plug the small end of the power adapter into the jack labeled POWER on the back of the phone. Plug the large end into a standard electrical outlet not controlled by a wall switch. Use on ly the powe r a dap ter pr ovi ded wi th th is pro duc t. To obt ain a rep lac eme [...]

13 3. Check the extension number . Once you have at tached the Line 1 telephone line and AC power to the set and the wall outl ets, the set automatically assigns the next availabl e extension number , and shows it in the second line of the display . Plug in the phones in the same order as the extension numbers you assigned on the syst em planner , [...]

14 W all mounting The telephone base comes with the br acket mount ed for table/deskt op use. T o mount the telephone on a wall, you will need a telephone outlet wall mounting plate with mounting studs. T hi s m ou nt i ng p la te i s av ai la bl e f or pu r c ha se f ro m m an y ha rd wa re and consumer electronics r etailers and may requir e prof[...]

15 W all mounting 3. Route the telephone line cor ds and the power cord through slots. (Y ou can use a shorter telephone line cor d.) 4. Place the telephone base mounting plate (a) just above the mounting studs, then slide the telephone base (b) down until it is secured. a b Modular telephone line jack Line 3 + Line 4 Line 1 + Line 2 Wall mount pla[...]

16 Dir ect ory car d T o write names and/or phone numbers on the directory card, follow the steps below: 1. Remove the cl ear plastic cover by inserting a small it em such as a paperclip into the hole on the lower right c orner . 2. Pull out the direct ory card. 3. W ri t e th e in fo rm at io n on the direct ory card. 4. Replace the dir ectory car[...]

17 Optional headset (pur chased separ at ely) For hands-fr ee telephone conv ersations, use any industry-standar d 2.5mm headset (purchased separ ately). F or best result s, use an A T&T 2.5mm headset. T o order an A T&T 2.5mm headset, visit our website at www .telephones.a t t.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268[...]

18 F eatur e menu The table on the following pages pr ovides a summary of the feature menu for this telephone. It lists the f eatures and their possible set tings. Default set tings are underlined. Use the instructions below f or getting around in the f eature menu. 1. T o enter the featur e programming menu, press [ENTER] when the phone is idle. Y[...]

19 F eatur e menu All default set tings are underlined. F eatur e Function Options ONE T OUCH Assign the one-touch k eys on the right of the phone as inter com or outs ide ca ll short cut ke ys, and enter and view the outside phone numbers. PREFERENCE Assign the one-touch k eys as interc om or outside call shortcut keys. INTERC OM , TELEPHONE PROGR[...]

20 F eatur e menu F eatur e Function Options TIME/DA TE Set the date and time. Set the clock. YEAR, MONTH, DA TE, HOUR, MINUTE, AM/PM Set the date and time. For the 1080 and 1070, incoming caller ID updates the clock setting automatically . Default: 1:00 AM 1/01, 2007 SPECIAL OPTIONS Cu st om iz e so me m ul ti - li ne f u nc ti on s, d is pl a y b[...]

21 F eatur e menu F eatur e Function Options CO VM RESET (1080 and 1070 only) Cl ea r Ce n tr a l Of fi c e V oi ce M a il (C O VM ) i nd ic a t or w he n t he t el e ph on e in di ca te s t he r e i s vo ic e ma il w he n yo u ha ve no ne , o r yo u ha v e ac ce ss ed y ou r vo ic e ma il f ro m a r e mo t e lo ca ti on ( wh il e a wa y fr om ho m[...]

22 F eatur e menu F eatur e Function Options S Y S EXT MAILBO X (1080 only) Assign 1070 and 1040 telephones to use a desir ed 1080 telephone as a voic e message mailbox. AUT O SETUP A ut oma tic all y ass ign s all 10 70 and 10 40 te lepho nes t o i ndivi dua l 108 0 m ail bo xes. If a 10 70 or 104 0 te le pho ne is alr eady us ing a spe cif ic 108[...]

23 F eatur e menu F eatur e Function Options T OLL SA VER W h e n t u r n e d o n , t h e a n s w e r i n g system picks up incoming calls within eight seconds if there is at l east one new private message. ON, OFF REMO TE C ODE Set the code (password) needed f o r r e m o t e a c c e s s t o s o m e featur es of y ou r p ho ne . This code also all[...]

24 F eatur e menu F eatur e Function Options CENTREX Set up a Centre x console telephone. CONSOLE Specify whether y our telephone is the Centre x console telephone. ON, OFF CSL DELA Y RING Set the time to delay ring for the Centre x console telephone. One ring cycle lasts about six seconds. OFF , 2, 4, 6, 8, 10, 12, 14, 16, 18, 20, 22, 24, 26, 28, [...]

25 D T AD f eatur e menu (1080 onl y) Use the features in this menu to listen to and delete incoming messages, and to rec ord and r eview outgoing me ss ag es . T o enter the DT AD menu: 1. Press [D T AD] when the phone is idle. Y ou see DT AD FEA TURE . 2. P r e ss [ ] or [ ] t o mo v e am o n g th e d if f er e nt D T A D c a t eg o r i es . When[...]

26 D T AD f eatur e menu (1080 onl y) Featur e Function PRIV A TE MSGS Pla y and delete privat e messages, and record an outgoing message for the privat e message mailbox. PLA Y NEW MS G S Play back new private messages. PLA Y ALL MSGS Play back all private messages. REMOVE ALL MSGS Delete all privat e messages. PRIV A TE OGM Recor d the private ou[...]

27 D T AD f eatur e menu (1080 onl y) Featur e Function AA N IG HT -O GM Recor d the auto att endant system message. For nighttime, the def ault message is, "Thank you for calling our company . We are curr ently closed. If you would like t o leave a message and you know y our party's e xtens ion, you ma y dial it now . For our compa ny di[...]

28 Menu oper ation Featur e setup, memory progr amming, and some individual featur e operations for the 1040, 1070, 1080 use menus shown in the display . Use the navigation keys ( [ ] , [ ] , [ ] , [ ], [ENTER]) to begin, end, and move thr ough menu operations. The menu operation y ou are acc essing (for exampl e, FEA TURE SETUP ) is on the top lin[...]

29 Phone set tings LANGUAGE Thi s t elep hon e c omes fa ct ory set for Engl ish displays. If it is necessary t o change the display language that is us ed in al l menu s a nd s cr een di sp la ys to Spanish or F rench, f ollow these steps to reach the LANGU AGE menu: 1. Press [ENTER] . 2. Pr ess [ ] unt il yo u see LA NGU A GE . 3. Pr ess [ ] or [[...]

30 One t ouch Assign the buttons on the right side of the phone, the one-touch k eys, as inter com or outside call shortcut k eys, and enter and view the outside phone numbers. PREFERENCE Assign the one-touch k eys as inter com or outside- call shortcut k eys. 1. Pr ess [E NTE R] . 2. Pr ess [E NTE R] aga in t o en te r th e ONE T OU CH me nu. 3. P[...]

31 One t ouch Continued from pr evious page • Stor e a signal for switching t o t emp or ary to ne di ali ng. If you hav e dial pulse (rotary) service, this signal is requir ed for some special services. P re ss [ ] o r [ ] until you see T ONE , then press [ENTER] . A T appears on the screen. All numbers you ent er after this will send touch-tone[...]

32 Phone set tings Customize the t elephone functions for this phone. EXTENSION NUMBER Every individual phone in your t elephone system MUST be assigned a unique ext ension number for the interc om featur e to work. The assignment is done automatically when the phone is initiall y setup. If you want to change the e xtension number , follow the inst[...]

33 Phone set tings RINGER ON/OFF Use this feature t o control whether there is audible alerting for outside calls on a line. 1. Press [ENTER] . 2. Pr es s [ ] o r [ ] un ti l yo u se e PH ON E S ET TI N G S. Press [ENTER] . 3. Press [ ] or [ ] until you see RINGER ON/OFF . Press [ENTER] . 4. Press [ ] or [ ] to select the desir ed line ( L1 RINGER [...]

34 Phone set tings DELA Y RING Use this feature t o set the length of time before incoming calls ring at this telephone. 1. Press [ENTER] . 2. Pr es s [ ] o r [ ] un ti l yo u se e PH ON E S ET TI N G S . Press [ENTER] . 3. Press [ ] or [ ] until you see DELA Y RING . 4. Press [ ] or [ ] to choose a set ting, OFF or 2-30 seconds. If you select ed O[...]

35 Phone set tings AUT O-MUTE Use this feature t o choose whether sound at this extension will be hear d automatically in response to a page (auto-mut e off) or only when [MUTE] is pressed. Choose auto-mute OFF t o permit hands-free conversation and r oom monitoring (see the R oom monitor section on the user’s manual). C hoo se aut o-mut e ON to [...]

36 Phone set tings T ONE/PULSE Use this feature t o c ho os e t on e ( T ou ch -T o ne ) or pu ls e (D ia l- Pu ls e) d ia li ng . Th e f ac t or y se t ti n g is T O NE . Ch an ge t hi s to P U L SE ( ro ta ry ) on ly i f y ou d o no t ha v e t ou ch -t on e d ia li ng s er vi c e. 1. Press [ENTER] . 2. Pr es s [ ] o r [ ] un ti l yo u se e PH ON [...]

37 T ime/date When the telephone is idle, the scr een displays the date and time. Y ou can set the time manually or , for 1080 and 1070 extensions, with incoming caller ID information. Ev en if you have caller ID, you must set the year once for v oice messages to have the corr ect day of the week. 1. Press [ENTER] . 2. Press [ ] or [ ] until you se[...]

38 T ime/date Continued from pr evious page • Set ti ng t he cl oc k in thi s m en u als o s et s the ti me f or th e a ns we rin g s ys t em . B ef or e p la yi ng eac h me ssa ge, t he an swe rin g sy st em ann oun ce s the da y an d t im e the me ssa ge wa s re ce iv ed (s ee th e P riv at e mes sag e p lay bac k s ec ti on on the 10 80 use r?[...]

39 Special options Use the following featur es to customize some multi-line functions, display settings, Centr al Office Voic e Mail (CO VM) setup, and, for 1070 & 1080 users, caller ID/area c ode setup. PRIME LINE Use this feature, a ls o kn ow n a s au t om at ic l in e s e l e ct io n, t o ch oo se w h i ch l in e is a u t om at i c al l y s[...]

40 Special options SCROLL RA T E Use this feature t o choose the speed for the rapid scroll feat ure. (See R apid scr oll on page 18 for details.) 1. Press [ENTER] . 2. Pre ss [ ] or [ ] u n ti l yo u s ee S PE CI AL OP TI ON S . Press [ENTER] . 3. Press [ ] or [ ] until you see SCROLL R A TE . 4. Press [ ] or [ ] to choose the desir ed scrolling s[...]

41 Special options CO VM ON/OFF , 1080 and 1070 onl y If you subscribe to voic e mail service with your local telephone servic e provider , turn the CO VM (Central Offic e V oice Mail) indicator on t o have the screen display the appr opriate telephone line number(s) when there ar e telephone compan y messages waiting. If you do not subscribe to vo[...]

42 Special options AREA CODES, 1080 and 1070 onl y Y ou c an p r ogr am t his phon e t o r eco gn iz e o ne h om e an d up t o f iv e l oc al a r ea c ode s. I f you s im pl y di al th e la st sev en di gi ts of a t ele ph on e nu mb er t o m ak e a ca ll w ithi n y ou r ow n ar ea cod e, y ou s hou ld e nte r yo ur o wn a re a co de i nto the te l[...]

43 Special options LINE GROUP If all of the sets have the def ault setting of LINE 4 , and all the extensions in y our system ar e connected t o all lines, you can ignore this feat ure. If there ar e extensions that ha ve a private (not shared) tel ephone line connected t o line 4, choose PRIV A TE LINE . If you choose PRIV A TE LINE , then call tr[...]

44 Special options There ar e 12 line group numbers t o select (4-15). Ref er to the table bel ow for the various line-gr oup combinations that resul t from using 16 units and 7 telephone lines. T elephone Lines in Sy stem Line Group Number Example of Function TL 1 TL 2 TL 3 TL 4 TL 5 TL 6 TL 7 Inter com Ext ensions EXT 11 P P P P Group 4 Marketing[...]

45 Special options RESET ALL Use this feature t o return all feature set tings for this phone to their fact ory settings and erase the redial stack and all one-t ouch entries. V oice messages left in a 1080 mailbo x are not erased. ST OP If you reset all f eatures t o the default settings, all previous f eature pr ogramming and one-touch entries ar[...]

46 A UT O A TT SETUP (1080 only) Set up the programmabl e auto att endant to answer outside calls, pr ovide callers with company dir ectories, and record v oice messages for a multi- phone system. If a 1080 extension is an activ e auto att endant and its auto att endant is answering or directing a call, playing or r ecording an announcement or mess[...]

47 AUTO A TT SETUP EVERY 1080 = AA AUTO A TT SETUP NO 1080 = AA A UT O A TT SETUP (1080 only) EVERY 108 0 = AA Use this feature t o make all 1080 phones auto attendant s. 1. Press [ENTER] on any 1080 system tel ephone. 2. Pr es s [ ] or [ ] un ti l yo u s ee A UT O A T T SE TU P . Press [ENTER] . 3. Pr es s [ ] or [ ] un ti l yo u s ee E V ER Y 1 0[...]

48 A UT O A TT SETUP (1080 only) PER 1080 = AA Use this feature t o assign individual 1080 telephone(s) as auto at tendant(s). 1. Press [ENTER] on any 1080 system tel ephone. 2. Pr es s [ ] o r [ ] un t i l yo u se e A UT O A TT S ET UP . Press [ENTER] . 3. Press [ ] or [ ] until you see PER 1080 = AA . Press [ENTER] . 4. Press [ ] or [ ] to highli[...]

49 A UT O A TT SETUP (1080 only) AUT O A TT DELA Y Use this feature t o choose how long this phone rings befor e the auto att endant picks up a call. One ring cycle lasts about six seconds. 1. Press [ENTER] . 2. Pr es s [ ] or [ ] un ti l yo u s ee A UT O A T T SE TU P . Press [ENTER] . 3. Pr es s [ ] or [ ] un ti l yo u s ee A UT O A T T DE LA Y .[...]

50 A UT O A TT SETUP (1080 only) DA Y/NIGHT TIMES Use this feature t o specify times to be considered day or night for aut o attendant f eatures. The au to at ten dan t f eatur e on ly wo rks wi th a m ul ti- pho ne syst em. If y ou nee d to ha ve di ffer ent o ut goi ng messa ges at di ff er ent t ime s o f t he da y , yo u M US T pr ogra m t he h[...]

51 A UT O A TT SETUP (1080 only) RESET AUT O A TT , (1080 only) Use this feature t o return auto attendant set up for all phones to defaul t. ST OP When you confirm this function on a 1080 telephone, all settings in the A UTO A TT SETUP menu and S Y S EXT MAILBO X menu of all 1080 telephones will r eturn to the fact ory settings. 1. Press [ENTER] o[...]

52 S YS EXT mailbo x (1080 only) About sys tem e xtension mailbox es If a 1080 telephone is an auto at tendant (page 46), it can be a system e xtension (S YS EXT) mailbox for 1070 and 1040 t elephones in the system. When the 1080 phone is a S YS EXT mailbox, it can answer calls trans ferred b y the auto att endant system and r ecord caller’s mess[...]

53 S YS EXT mailbo x (1080 only) AUT O SETUP Use this feature t o automatically assign all 1070 and 1040 phones to individual 1080 mailbox es. If a 1070 or 1040 phone is already using a specific 1080 phone as a mailbox, that assignment remains. 1. Press [ENTER] on any 1080 telephone. 2. Pr es s [ ] or [ ] un ti l y ou s ee S Y S EX T MA IL BO X . P[...]

54 S YS EXT mailbo x (1080 only) UNASSIGN MBO XES Use this feature t o cancel the auto attendant mailbox function for all 1080 phones. Any 1070 or 1040 phones assigned to 1080 mailbox es now have no mailbox es, although the already-rec orded messages are still ther e. Listen and delet e all extension messages be fore sel ecting UNASSIGN MBO XES (se[...]

55 S YS EXT mailbo x (1080 only) REMOVE EXT MSGS Use this feature t o delete all messages for a specific 1070 or 1040 phone that uses this 1080 mailbox, or delet e all 1070 and 1040 messages in this 1080 mailbox. T o d e l e t e a l l m e s s a g e s f r o m o n e S Y S E X T t e l e p h o n e 1. P r e s s [ E N T E R ] o n t h e 1 0 8 0 m a i l b [...]

56 S YS EXT mailbo x (1080 only) T o d e l e t e a l l m e s s a g e s o f a l l S Y S E X T p h o n e s 1. Press [ENTER] on the 1080 telephone. 2. Pres s [ ] or [ ] u nti l y ou se e S YS E XT MAIL BO X . Pr ess [EN TER ] . 3. Pr es s [ ] or [ ] u nt il y o u se e R EM O V E EX T MS G S . Press [ENTE R] . 4. Pr ess [ ] or [ ] to c hoo se ALL EX TS[...]

57 D T AD setup (1080 onl y) ANSWER ST A TUS Use this feature t o set up the 1080 phone to rec ord privat e messages (not the SYS EXT messages meant for the associated 1070 and 1040 phones). 1. Press [ENTER] . 2. Pr ess [ ] or [ ] unt il yo u see D T AD SET UP . P r es s [ E N T ER ] . T he s cr e e n di sp la ys A N S WE R S T A TU S . 3. Pr e s s[...]

58 D T AD setup (1080 onl y) ANSWER DELA Y Use this feature t o set the length of time this phone rings befor e the answering system picks up the call. One ring cycle lasts about six seconds. 1. Press [ENTER] . 2. Press [ ] or [ ] until you see D T AD SETUP . Press [ENTER] . 3. Press [ ] or [ ] until you see ANSWER DELA Y . 4. Press [ ] or [ ] to c[...]

59 D T AD setup (1080 onl y) REMOTE CODE Use this feature t o select a three-digit number to allow r emote access fr om another telephone (away fr om your home or office, see the 1080 user's manual for details) and int ernal access fr om the SY S EXT telephones (See the 1070 or 1040 user's manual for details). This code is 111 b y default[...]

60 D T AD setup (1080 onl y) MESS AGE LENG TH Use this feature t o set the maximum length of recor ded messages. Y ou can select the maximum length for the messages callers can r ecord. If you choose UNLIMITED , the caller can rec ord a message of any length, up to the amount of time r emaining for all messages, memos, and announcements. If you cho[...]

61 DT AD SETUP ON MESSAGE ALER T D T AD setup (1080 onl y) MESSAGE ALERT Use this feature t o turn the audible message alert on or off. If the message alert tone is on, the tel ephone beeps every 30 seconds when ther e are new private or centr al messages. 1. Press [ENTER] . 2. Press [ ] or [ ] until you see D T AD SETUP . Press [ENTER] . 3. Press [...]

62 D T AD setup (1080 onl y) CALL SCREENING Use this feature t o choose whether incoming messages can be heard ov er the speaker when they are being r ecorded. If you turn call screening on, you hear the incoming privat e message on your telephone when a call c omes in. 1. Press [ENTER] . 2. Press [ ] or [ ] until you see D T AD SETUP . Press [ENTE[...]

63 D T AD FEA TURE MENU (1080 only) Setup the answering system in DT AD FEA TURE menu. The D T AD FEA TURE menu allows you to: • Play or remov e incoming private messages, and recor d your outgoing announcement for your private mailbo x. • Play or remove centr al messages. • Record a 2-way c onversation. • Recor d a memo or reminder int o y[...]

64 Fea ture Menu Function PRIV A TE MSGS Play and delete privat e messages, and recor d an outgoing message for the private message mailbox. PLA Y NEW MSGS Play back new private messages. PLA Y ALL MSGS Play back all private messages. REMOVE ALL MSGS Delete all private messages. PRIV A TE OGM Recor d the private announcement. CENTRAL MSGS Play and [...]

65 D T AD FEA TURE MENU (1080 only) Outgoing announc ements for aut o attendant If your system has an aut o attendant, y ou need to progr am the day and night times (see D A Y/NIGHT TIMES on page 50). The aut o attendant uses the times you progr am to determine which announc ement to play . There ar e three differ ent auto attendant announcements a[...]

66 Microphone D T AD FEA TURE MENU (1080 only) Outgoing daytime announcement T o rec ord the daytime announc ement The 1080 has a pre-r ecorded da ytime announcement, “ Thank you for calling our company . If you know your party’s extension, you may dial it at any time. F or a company direct ory please dial 0 . T o leave a message please dial 9 [...]

67 D T AD FEA TURE MENU (1080 only) Outgoing daytime announcement T o play the day time announcement 1. Press [D T AD] . 2. Press [ ] or [ ] until you see S YS TEM OGMS . Press [ENTER] . 3. Press [ ] or [ ] until you see AA D A Y-OGM . 4. Press [ ] or [ ] until you see PLA Y . Press [ENTER]. The curr ent daytime announce ment plays. T o stop playin[...]

68 D T AD FEA TURE MENU (1080 only) Outgoing night time announcement T o rec ord the night time announcement The default out going nighttime announcement is, “ Thank you for calling our company . We are currently cl osed. If you would like t o leave a message and you know your party’s ext ension, you may dial it now . For a company direct ory p[...]

69 D T AD FEA TURE MENU (1080 only) Outgoing night time announcement T o play the nighttime announcement 1. Press [D T AD] . 2. Press [ ] or [ ] until you see S YS TEM OGMS . Press [ENTER] . 3. Press [ ] or [ ] until you see AA NIGHT-OGM . 4. Press [ ] or [ ] until you see PLA Y . Press [EN- TER] . The current nighttime announc ement will be played[...]

70 D T AD FEA TURE MENU (1080 only) Dir ectory announcement T o rec ord the dir ectory announc ement The default dir ectory announcement is, “ Please enter the ext ension number . ” You can use this announcement, or replac e it with a recor ding of your own. The directory announc ement is what callers hear when they press [0] t o listen to the [...]

71 D T AD FEA TURE MENU (1080 only) Dir ectory announcement T o play the direct ory announcement 1. Press [D T AD] . 2. Press [ ] or [ ] until you see S YS TEM OGMS . Press [ENTER] . 3. Press [ ] or [ ] until you see AA DIR-OGM . 4. Press [ ] or [ ] until you see PLA Y . Press [ENTER] . The current dir ectory announcement plays. T o stop playing, p[...]

72 D T AD FEA TURE MENU (1080 only) Shar e syst em announcements If you have r ecorded y our own auto-att endant announcements, you can shar e them with the other auto att endants in the system. 1. Press [D T AD] . 2. Press [ ] or [ ] until you see S YS TEM OGMS . Press [ENTER] . 3. Press [ ] or [ ] until you see SHARE OGMS . 4. Press [ ] or [ ] to[...]

73 D T AD FEA TURE MENU (1080 only) Download s yst em announcements If there ar e auto-att endant announcements shar ed in the system, you can downl oad them from other auto att endants. Press [D T AD] . Press [ ] or [ ] until you see S YS TEM OGMS . Press [ENTER] . Press [ ] or [ ] until you see DO WNL OAD OGMS . Press [ENTER] . Press [ ] or [ ] t[...]

74 Centr ex Use this feature with the Centr ex system only . Y ou will need to progr am the next two features if this phone is the destination console phone for your Centre x system. For mor e information on using Centr ex (a service provided by y our service pro vider for a fee), see pages 77-78. C ONSOLE Specify whether this phone is the Centre x[...]

75 Centr ex CSL DELA Y RIN G Set the length of time befor e this phone routes a call to the Centre x console phone. One ring cycle lasts about six seconds. 1. Press [ENTER] on the desired s ystem telephone for the Centre x service (except the c onsole telephone). 2. Press [ ] or [ ] until you see CENTREX . Press [ENTER] . 3. Press [ ] or [ ] until [...]

76 CONFIG. FONCT . FRANçA IS LANGUE CONFIG FUNCIONES ESP ANOL IDIOMA L anguage This telephone comes f actory set for English displays. If it is necessary t o change the display language to Spanish or Fr ench, follow these st eps to reach the LANGU AGE menu: 1. Press [ENTER] . 2. Press [ ] or [ ] until you see LANGU AGE . 3. Press [ ] or [ ] to sel[...]

77 Centr ex oper ation Setup checklist Befor e expanding your syst em or installing for Centr ex, review the Sy stem planner on page 4. If you have Centr ex, contact y our local telephone company for further inf ormation about Centre x service. • The phone number for Line 1 must be the same on all phones in order for the inter com and paging feat[...]

78 Centr ex oper ation Set ring delay duration This featur e allows other system t elephones’ calls to ring at the console phone. Aft er a specified ring delay , the calls ring at the console phone. (See CSL D ELA Y RING on page 75.)[...]

79 About a f ax machine Adding a fa x machine Y ou may wish to use a fax machine with your phone. Choose line 3 or 4 for the fax machine, and connect it accor ding to the manufacturer’s instructions for installation and use. • That line’s telephone number is your fax number . • The same line can be used for outgoing calls, (incoming fa xes [...]

80 T echnical specification Operating temper ature 32°F — 122°F 0°C — 50°C Power adapter input AC120V 60Hz Power adapter output DC12V 500mA Backup batt ery (purchased separ ately) Alkaline 9V , size 1604A Headset jack 2.5mm, 32 - 150ohm Wiring limitation No more than 600 feet REN 0.3B System signal carrier frequency 1.7 MHz[...]

81 Appendix A Glossary Auto A tt endant: A 1080 telephone in your multi-telephone sy stem is assigned to pick up a ringing line automaticall y after a select ed number of rings. The Auto At tendant plays the select ed auto att endant message and redir ects the call if the caller enter s an extension number . Y ou can assign up to 16 Auto A ttendant[...]

82 Appendix A Glossary C on ti nu e d fr om p re vi ou s p ag e D S L fi lt e r: D SL f il t er s f il te r ou t th e hi g h- fr eq ue nc y d at a si g na ls t h a t ca rr y h ig h- sp ee d da t a t o co mp ut er s. An y of s y s t e m l in es 2 th ro ug h 4 t ha t c ar ry D ig it al S ub sc ri b er L in e ( DS L) s e rv ic e ne e d DS L fi l t er [...]

83 Appendix A Glossary Continued from pr evious page Mailbo x: A place to stor e answering system messages. The 1080 phone can have separat e mailbox es for private messages, c entral messages, and syst em extension messages. Memory loss pr otection: Even if the tel ephone has no AC power or a batt ery , all programming and messages ar e retained. [...]

84 Appendix B Optional spar e batt ery (pur chased separat ely) Install a 9V alkaline bat tery (purchased separ ately) t o use some features of this telephone in the event of a power f ailure. If power f ails and a working battery is inst alled, all four lines of this phone will work only t o answer calls with the handset, and to dial calls using t[...]

85 Appendix B Optional spar e batt ery (pur chased separat ely) 5. Insert a new alkaline battery (9V , size 1064A, purchased separ ately) following the polarity label in the batt ery compartment. 6. Replace the battery c ompartment cover and tight en the screw . Replace the battery c ompartment screw with a Phillips scr ewdriver . 7. For desktop mo[...]

86 T r oubleshooting If you have diffi cul ty wit h you r tel eph one, ple ase try the sugg est ion s bel ow . Fo r C ust omer Servi ce , vis it our web sit e at www .t el epho nes .at t.c om , or cal l 1 (800 ) 222- 3111 . In Can ada , dia l 1 (866 ) 288- 42 68 . Hav e the ser ial nu mbe r , fo und on the und ersid e o f y our pho ne, avai lab le [...]

87 There is no dial t one. • First, try all the suggestions of My tel ephone appears to be dead on page 86. • Th e t el e ph on e l in e co rd m ig h t be m a lf un ct io ni ng . Try installing a new tel ephone line cord. • Di sc on ne ct t h e t el ep ho ne b as e f r om th e te le ph o n e jack and connect a different telephone. If ther e i[...]

88 T r oubleshooting I cannot transfer out side calls. • I f y o u a r e o n a c o n f e r e n c e c a l l w i t h a n o t h e r t e l e p h o n e in the same system (see the Confer ence calls section on the user’s manual), the call cannot be transferred. • If th e des tin ati on te le pho ne is on an outsi de call or inter com cal l with ano[...]

89 L OW BA TT appears on screen. • No spare battery is inst alled or the spare bat tery needs to be replaced. • Remove and re-inst all the battery . The telephone does not ring when there is an incoming call. T r oubleshooting • Make sure the ringer is on (page 33). • Make sure the t elephone line cord(s) and the power adapter are plugged i[...]

90 T r oubleshooting The screen display s AC F AIL . • The p hon e h as be en dis co nne ct ed fr om A C pow er . W hen A C pow er is r est ored , th e sc r ee n r et ur ns t o the us ual display , and one-touch numbers will be retained but the redial numbers will be erased. Display screen is blank. • Mak e sur e the po wer c or d is co nne ct [...]

91 My calls fade out or cut in and out when I am using the telephone. • If y ou ha ve a hea dse t p lug ged in to th e te lep hon e, try unplugging it and firmly plugging it in again. • Disconnect the telephone base fr om the modular ja c k an d p lu g in an ot he r c or d e d te le ph on e. I f ca ll s ar e sti ll not cl ear , th e p r obl em [...]

92 T r oubleshooting My caller ID featur es are not working properly (1070 and 1080 only). T he s y st e m d o es n o t r e c ei v e c al l e r ID o r th e sy st em d oe s no t di sp la y ca ll er I D du ri ng call waiting (1070 and 1080 only). • Make sure you subscribe t o caller ID with call waiting featur es services pro vided by the local tel[...]

93 • When recording the announcement, mak e sure you speak in a normal tone of voic e about nine inches from the fr ont of the telephone base. • If HEADSET is selected in the AUT OMA TIC MODE menu and a headset is connected on the telephone, you need t o speak into the microphone of the headset to r ecord the announcement (page 39). • Make su[...]

94 T r oubleshooting The answering system does not recor d messages (1080 only). • If a caller reaches the maximum rec ording time you set for each message (see the MES SA GE LENG TH section on the 1080 user’s manual), the system disconnect s and part of the message may be lost. • If the caller pauses for more than seven seconds, the system s[...]

95 • Ma k e su r e t ha t th e r e i s an a ut o at t en da nt t el e ph on e. ( Se e th e A U T O A TT SE TU P s ec ti on on pa ge 4 6 of t hi s m an ua l . ) • Ma k e su r e t he a ns w e ri ng s ys t em a ns we r de la y ti me ( se e th e AN SW ER D E LA Y se ct io n on p ag e 58 of t hi s ma nu al ) o f al l 1 08 0 te le p h on es i n t he [...]

96 • Make sur e the day/night announcements are set up and recor ded. • Make sure that the D A Y a nd N IG H T ti me s th at y ou en t er ed a r e a pp r o pr ia te . ( Se e th e D A Y/ NI GH T T IM E se c ti on o n p ag e 5 0 of t hi s ma nu a l. ) The auto att endant announcement is not correct (1080 onl y). • Ma k e su re d ir ec to ry an [...]

97 Inde x A AC fail, 85 Answer delay time, 58 Answer status, 57 Area code, 42 Assign console, 74 Auto att endant setup, 46-51 Auto att endant delay time, 49 Auto-mute, 35 Automatic mode, 39 C Call screening, 62 Central message, 81 Centre x service, 74 Console delay ring, 75 COVM, 41, 81 D Daytime outgoing announc ement, 66 Directory announc ement, [...]

www .telephones.a t t.com © 2007-2009 Advanced American T elephones. All Rights Reserved. A T&T and the A T&T logo are tr ademarks of A T&T Intellect ual Property lic ensed to Advanced American T elephones, San Antonio, TX 78219. Printed in China. Issue 12 A T&T 09/09.[...]