AT&T 2462 manual

1 2.4 GHz 2-Line Corded/Cordless Answering System 2462 with Caller ID/Call W aiting 1 Please also read Part 1 — Important Product Infor mation USER ’ S MANU AL Pa r t 2 A T&T and the globe symbol are registered trademar ks of A T&T Corp. licensed to Advanced American T elephones. DRAFT 1/28/02 2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page[...]

© 2002 Advanced American T elephones. All rights reser ved. Printed in China. Issue 1A T&T 02/02 2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page iii[...]

BEFORE YOU BEGIN . . . . . . . . . .1 About the Base and the Charger . . . . . .1 Using More Than One Handset. . . . . . .1 Choosing the Best Location . . . . . . . . . .1 About Mailboxes . . . . . . . . . . . . . . . . .1 About Caller ID with Call W aiting . . . . .1 About Call History . . . . . . . . . . . . . . . .2 Using an Optional Spare Batte[...]

About the Base and the Charger This product provides y ou with a base station with corded handset, a cordless handset, and a handset c harger . Y ou’ ll need to connect the base to both AC po wer and a modular telephone jack. Y ou’ll connect the handset charg er to AC power only . F or more information, please see INST ALLA TION in this User’[...]

There are f ees for Caller ID services, and they may not be availab le in all areas. This phone can provide inf ormation only if both you and the caller are in areas offering Caller ID ser vice and if both telephone companies use compatible equipment. About Call Histor y This phone assigns each incoming call a number from 1 to 50. The most recent c[...]

Base Installation 1 Connect the power cord to the base and an electrical outlet not controlled by a wall switc h. Use only the pow er cord supplied with this product. If you need a replacement, call 1 800 222-3111. 2 Connect the corded handset to the base. Plug one end of the coiled handset cord into the jack labeled on the underside of the base (a[...]

4 Confirm Lines 1 and 2. T o deter mine which line is whic h, press L and call one of y our telephone numbers. If you hear a busy signal, Line 1 is the number you called. If Line 2 rings, it is the number you called. 5 Install spare battery (optional). If you wish to install a spare battery (purchased separatel y) in the built-in spare batter y cha[...]

5 2 Install the handset battery. Use only the battery supplied with this handset or A T&T Accessor y Batter y Model 2401, SKU# 91077. Handset Charger Installation 1 Connect the power cord. Feed the power cor d through the strain-relief channel on the bottom of the handset charg er . Then plug the cord into an electrical outlet not controlled by[...]

3 Charge the handset battery. • Place the handset in the remote charging stand. The CHARGING light goes on. • Charge the battery for at least 12 hours. After the fir st charg e, the batter y typically c harges in onl y eight hour s. 4 Check for dial tone. • After the batteries are charg ed, lift the handset and press L ; you should hear a dia[...]

T elephone Feature Setup 1 Make sure the phone is off. 2 Press . 3 Press to highlight SETUP BASE or HANDSET SETTINGS . 4 Press . 5 Press until the featur e you want to set is highlighted. 6 Press . SET OK MENU 7 About Softkeys • Both the base and handset have softkeys below the screen display . • Press the softkey below the operation displa yed[...]

8 7 Follow the dir ections for eac h feature as described in “T elephone Features”. 8 Press O (CLEAR) on the handset or on the base to return to the Setup menu — OR — Press and hold O (CLEAR) on the handset or on the base to return to the idle screen. T elephone Features Y ou can set each feature independentl y at the base or handset. Some [...]

T elephone Features Continued Feature Directions Range T one When you turn this featur e on, the handset sounds a (Handset only) warning tone when it is out of rang e of the base. Use the softkeys to select OFF or ON , then press . Set Pulse/T one Set the base to match the kind of dialing service you (Base only) have—touc h tone or dial pulse (ro[...]

10 Answering System (IT AD) Setup This answ ering system has two voice mailboxes. Mailbo x 1 is used f or Line 1 and Mailbox 2 is used for Line 2. Some answ er ing system f eatures are set independently f or Mailbo x 1 (Line 1) and Mailbox 2 (Line 2). 1 Press O on the base and follow screen prompts to turn the IT AD on for both lines. 2 From the id[...]

11 Answer Mode Y ou must set this feature f or each mailbox. When a line’ s mailbox is set to ANSWER + RECORD the caller can leav e a message. When a line’ s mailbox is set to ANSWER ONLY the system disconnects after playing the outg oing message. 1 Press or softkeys to select the cur rent ans wer mode setting ( ANSWER + RECORD or ANSWER ONLY )[...]

12 FEA TURE SETTINGS Number of Rings Choose how many times the phone will ring bef ore the system answ er s an incoming call. Y ou must set this feature f or each line. If you set this featur e to TOLL SAVER ( TS ), the system answers after two rings when you have new messag es and after four rings when you hav e no new messages. 1 Press or to sele[...]

13 The base unit of this phone can be used with the corded handset, as a speakerphone, or with a 2.5mm headset (purchased separatel y). Answer a Call Lift the corded handset or press K or h (with headset installed). The ringing line is selected automatically . Make a Call Lift the corded handset or press K or h (with headset installed). An availabl[...]

14 TELEPHONE OPERA TION A T THE BASE Pr ess to silence ringing tones at base for duration of this call. Lit when battery is charging in base spar e battery charger Idle Scr een Redial 1 Press the softkey under . The screen displays the last fiv e numbers dialed from the base. 2 Use the softkeys to highlight the number you want to call. 3 Lift the r[...]

15 TELEPHONE OPERA TION A T THE BASE Volume Adjust the volume of what y ou hear on a call using V OLUME + and - — OR — 1 During a call, press . 2 Use the softkeys to adjust the volume of what you hear . 3 Press to save the setting f or future calls. Mute Mute allows you to hear y our caller , but pr events the caller from hearing you. Use M on [...]

16 TELEPHONE OPERA TION A T THE BASE Switch Between Lines Y ou can alter nate between calls on Line 1 and Line 2 as often as necessary . 1 Make or answ er a call. 2 Press to place the first call on hold. 3 Press the LINE button f or the second call. Then lift the base handset or press K or h to answer or place the second call. 4 T o return to the f[...]

17 TELEPHONE OPERA TION A T THE BASE Base Icons Icon Description Line in Use Flashes with a line number when there is an incoming call. On steadily with one or more numbers ne xt to it to show which handset or base ( 0 ) is in use. Intercom On steadily with one or more numbers ne xt to it to show which handset or base ( 0 ) is in use. B B Base in U[...]

18 TELEPHONE OPERA TION A T THE HANDSET Redial 1 Press . The screen displays the last five numbers dialed from this handset. 2 Use the softkeys to highlight the number you want to call. 3 Press a LINE button to place the call. Note: This featur e can only be accessed bef ore y ou press a LINE button. RDL Make a Call Press a LINE button, then dial t[...]

19 Volume 1 During a call, press . 2 Use the softkeys to adjust the volume of what you hear . 3 Press to save the setting f or future calls. Mute Mute allows you to hear y our caller , but pr events the caller from hearing you. 1 Press . The screen alternately displays MICROPHONE MUTED and the previous screen. 2 Press again to return to your conver[...]

20 TELEPHONE OPERA TION A T THE HANDSET Switch Between Lines Y ou can alter nate between calls on Line 1 and Line 2 as often as necessary . 1 Make or answ er a call. 2 Press the LINE button f or the second call. The first call is automatically placed on hold. 3 Press O to end the cur rent call and return to the other call — OR — Press the LINE [...]

21 Handset Icons Icon Description Line in Use Flashes with a line number when there is an incoming call. On steadily with one or more numbers ne xt to it to show which handset or base ( 0 ) is in use. Intercom On steadily with one or more numbers ne xt to it to show which handset or base ( 0 ) is in use. Battery Cycles (low , medium, and high) when[...]

22 Y ou can store up to 50 telephone number s and names in memor y at the base and each register ed handset. Memor y inf or mation is stored independently at the base and eac h handset. Chang es made to memor y at one location do not affect memor y at other locations. The softkey menu appears the same on the base and handset screens. Store a Number[...]

23 View a Memor y Number 1 Start from the “idle” screen. Press . 2 The screen displa ys: 3 Press or to scroll through memor y in alphabetical order — OR — Press , then enter the fir st fe w letter s of the name and press again to search. The closest match alphabeticall y is display ed. Dial a Memor y Number 1 Follow Steps 1–3 under “Vie[...]

24 Edit a Memor y Number 1 Follow Steps 1–3 under “Vie w a Memor y Number . ” 2 Press . 3 Press . 4 Press or . 5 Press to move the cursor to where you w ant to begin editing. Press for mor e editing choices. The screen displays: Press to delete numbers, then enter new numbers. Press to enter a dialing pause. Press . T o continue editing, use [...]

25 Delete a Memor y Number 1 Follow Steps 1–3 under “Vie w a Memor y Number . ” 2 Press . 3 Press . 4 Press to delete the display ed entr y — OR — Press to delete the entire memor y . 5 If you pressed , the screen displays ARE YOU SURE? . Press to delete the memor y — OR — Press to e xit without deleting. NO YES ALL ALL THIS DEL EDIT [...]

Y ou can use I on the base or cordless handset to make intercom, page or conf erence calls and to transfer a call betw een the base and registered handsets. These features w ork in the same wa y at the base and handsets. Intercom 1 Press I . 2 Press or to select the location you want to call. Then press to place the call. — OR — Dial the handse[...]

27 T ransfer a Call Y ou can transfer calls from base to handset, handset to handset, or handset to base. If a transfer call is not ans wered within 30 seconds, the call will ring again at the sending location. If the returned call is not answer ed within 30 seconds it will be automatically tr ansferred to the answ er ing system. Blind T ransfer Ca[...]

28 View Call Histor y The handset and base store up to 50 recor ds in the call histor y , with the most recent recor ds displayed first. 1 Press . 2 Select CALL HISTORY . The screen displa y is similar to the one above. 3 Press or to scroll through call histor y 4 T o exit call history , press and hold on the base or O (CLEAR) on the handset. NOTE:[...]

29 Display Dial Options Phone numbers are displayed in the f or mat they were receiv ed. Y ou can chang e the dialing sequence for a displa yed recor d, by pressing # repeatedly until the number is sho wn as you want it to be dialed. Then place the call. — OR — 1 When the call record is displa yed press . 2 Select DIAL OPTIONS and press . — O[...]

30 Play a Message Associated with a Call Record If the caller left a message on the ans wering system, LEFT A MESSAGE appears under the caller’ s name in the call record. Y ou can listen to the message while the call recor d is displayed by pressing 1 . — OR — 1 Press . 2 Select PLAY MESSAGE and press . The system plays the messag e once and [...]

31 This answ ering system (IT AD) can be accessed using on screen menus at the base or handset, using the buttons on the base, or from a remote touch tone phone. Instr uctions for those functions av ailable through base buttons appear in ANSWERING SYSTEM OPERA TION USING BASE BUTTONS. Instr uctions for access fr om another telephone are in ANSWERIN[...]

32 ANSWERING SYSTEM OPERA TION Record Y our Announcement Y ou must record the announcement for eac h mailbox separately . 1 From the mailbox setup menu f or the desired mailbox (see “ Answering System (IT AD) Setup” in FEA TURE SETTINGS), select REVIEW/CHNG OGA , then press . 2 Select RECORD NEW OGA , then press . The screen displa ys: OK SET R[...]

33 Play Messages The system plays ne w messa g es fir st, in the order they were receiv ed, then old messages (also first to last). 1 Press . 2 Select MAILBOXES f or the desired line, then press . Note: While a message is pla ying, y ou can pr ess to back up to the pr evious message, to delete this message, or . After pr essing y ou can press , ,o [...]

34 ANSWERING SYSTEM OPERA TION USING BASE BUTTONS Y ou can access many answ er ing system f eatures and functions using the buttons on the base. Delete a Message Press D while a messa g e is playing to delete that message. Delete All Messages in a Mailbox 1 Press D when answering system is idle. Both Mailbox lights f lash and the screen displa ys P[...]

35 Record A Memo Y ou can record a memo up to four minutes long to stor e as a new incoming message. 1 Press r . Both Mailbox lights f lash and the screen displa ys PLEASE SELECT MAILBOX FOR MEMO . 2 Press P for the mailbox where you wish to stor e the memo. Speak toward the microphone. The screen displays RECORDING MEMO IN MAILBOX . 3 Press P or r[...]

Connect with the Answering System Y ou can access many features of this system r emotely from a touc h tone phone. 1 Dial one of your telephone numbers. 2 When the system answ er s, enter your Security Code (preset to 5000). Y ou will hear a ser ies of beeps and the system announces how many ne w messages you hav e in each mailbox. 3 After the anno[...]

37 Remote Access Commands (continued) Function Command: End remote access call Press *0 . Tur n system of f Press 0 and the mailbo x number; the system announces, “The IT AD is no w off . ” Press 0 again to turn the system back on. T urn system on When system is off, it answers after 10 rings and announces, “Please enter y our security code. [...]

38 BA TTERIES Batter y Life Batter y life depends on ho w far the handset is from the base, and other environmental conditions. NOTE: For optim um perf ormance, charge your cor dless handset in the handset charg er every night. Charge the Handset Batter y Pack • This batter y should remain charg ed for up to five da ys. A fully charg ed batter y [...]

39 Spare Batter y This phone is equipped with a built-in spare batter y charg er in the base unit. The spare battery charger allows y ou to always hav e a charg ed batter y available should the handset batter y c harge become low . A fully c harged spare battery installed in the charger also pr ovides back-up power in the ev ent of a power f ailure[...]

Replace the Handset Batter y Pack 1 Install the handset battery. 40 BA TTERIES b) Place the batter y pack in the handset. Align the metal contacts on the batter y with the contacts in the batter y compartment. c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place. a) Remove batter y compartment cover by p[...]

41 OPERA TING RANGE Operating Range This cordless telephone operates within the maximum pow er allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over onl y a certain distance—which can var y with the location of the base and handset, the weather , and the construction of your home or office. If[...]

42 IN CASE OF DIFFICUL TY If you hav e dif ficulty operating this phone, tr y the suggestions belo w . For Customer Service, visit our website at www .telephones.att.com or call 1 800 222–3111. Please r etain your receipt as your pr oof of purchase . If the phone does not work at all, check these items first: • Make sure the pow er cord is plug[...]

43 If you hear noise or interference when using the phone: • Y ou may be out of rang e. Mov e closer to the base. • Household appliances plugged into the same cir cuit as the base can sometimes cause interfer ence. T r y moving the appliance or the base to another outlet. • The lay out of your home or office may be limiting the operating r an[...]

44 If messages are incomplete: • If a caller leaves a v er y long message, par t of it may be lost when the system disconnects the call after three minutes. • If the caller pauses for mor e than seven seconds, the system stops recording and disconnects the call. • If the system’ s memor y becomes full dur ing a message, the system stops rec[...]

PERF . PERF . fol d Answering System 2462 Remote Commands T o connect with your answering system: 1 Dial your telephone number from a touc h tone phone. 2 When the system answ er s, then enter your Security Code (preset to 5000). 3 After the announcement, enter a remote command from inside this card. T o connect with your answering system: 1 Dial y[...]

PERF . Remote Command Press V oice Help menu 5 Play all messag es 1 , then mailbo x number Play onl y new messages 2 , then mailbo x number Repeat message 4 while messages pla ys Skip message 6 while messages pla ys Stop # Save messages Hang up Delete current message 3 while messag e plays Delete all messages 3 , then mailbo x number . After prompt[...]

Congr atulations on y our purchase of this A T&T product. NEED HELP? Our representativ es are here to help y ou with any questions concer ning the operation of this product, a v ailab le accessor ies , or an y other related issues. Call T oll Free 1 (800) 360-4121 or visit our website at www .telephones.att.com 2462_00_1 ATT CIB 1/28 1/28/02 9:[...]