AT&T E5924B manual

U s e r ’ s m a n u a l E 5 9 8 - 1 5 . 8 G H z e x p a n s i o n h a n d s e t f o r u s e w i t h A T & T m o d e l s E 59 0 1/ E 59 0 2B / E5 9 03 B / E 59 1 1/ E 59 1 2B / E5 9 13 B /E 5 91 4 B/ E 59 2 1/ E 59 2 2B / E5 9 23 B / E 59 2 4B / E6 0 01 / E6 0 02 B / E 60 1 2B / E6 0 13 B /E 6 01 4 B/ E 38 1 3B[...]

Congr atulations on purchasing your new A T&T pr oduct. Befor e using this A T&T product, please read the Import ant safety instructions on pages 51 to 54 of this manual Please thor oughly read the user’s manual for all the featur e operation and troubl eshooting information you need to install and oper ate your new A T&T product. For[...]

T able of c ont ents S T O P ! Se e pag es 3 -5 for easy instructions. Y ou mu st c har ge th e ba t- te ry and re gi st er t he ha nd- se t be fo r e u se. Quick ref erence guide ............... 1 Parts checklist ............................... 2 Battery inst allation & charging ................................. 3 Adding and regist ering hands[...]

1 Getting st arted REDIAL/P AUSE Pr ess to v iew red ial memo ry ( page 9). Whil e entering numbers, press and hold to insert a dial- ing pause (page 28). OFF/CLEAR During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display . Quick r ef er ence guide F or co mp le te in s[...]

2 Getting st arted P arts checklist Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Battery compartment cover Charger for cor dless handset Belt clip for cor dless handset Battery for c ordless handset Power adapter for hand[...]

3 Getting st arted Bat t ery installation & char ging A f t e r b a t t e r y i n s t a l l a t i o n , t h e b a t t e r y m a y h a v e e n o u g h c h a r g e t o a l l o w y o u t o m a k e a s h o r t c a l l . F o r b e s t p e r f o r m a n c e , p l a c e t h e h a n d s e t i n t h e c h a r g e r o r t e l e p h o n e b a s e a n d a [...]

4 Getting st arted Adding and r egistering handset s Be fo r e us ing a ne w E 59 8-1 ha nd set , you mu st r eg ist er i t wi th the E5 901 /E 590 2B/ E5 903 B/E 59 11/ E5 912 B/E 59 13B /E5 91 4B/ E5 921 / E5 922 B/ E59 23B /E 592 4B/ E6 001 /E 600 2B/ E6 012 B/E 60 13B / E6 014 B/ E38 13B t el ep hon e bas e (pu rc ha se d s ep ar at el y) . The[...]

5 Getting st arted Adding and r egistering handset s • Place the unregister ed handset into the telephone base. After a f ew seconds PR ES S H ND S T L OC 4 S EC ON BA SE will be shown on the screen. • Press and hold HANDSET L OCA T OR on the main telephone base until the IN USE light comes on (about four seconds), then rel ease the button. •[...]

6 Getting st arted R eplacing a handset If you are r eplacing a handset on a system that has the maxi- mum number of register ed handsets (four) or wish to change the assigned handset number of your regist ered handsets, you must first follow the below st eps to de-regist er the handsets, then reg- ister all handsets again (page 4-5). T o de-r egis[...]

7 Getting st arted Belt clip & optional headset Install belt clip as shown below if desir ed. Snap belt clip into notches on both sides of handset. T o release belt clip, pull and unlock one flap from the notch first befor e detach- ing the whole belt clip from handset. For hands- free tel ephone conv ersati ons, y ou can use any indust ry stan[...]

8 T elephone oper ation Handset oper ation Making and answering calls T o answer an incoming call, press PHONE /FLASH, SPEAKER , or any d ial pad key (0-9, * or #). T o make a call, press PHONE / F L A S H o r SPEAKER , then dial a number. Pr ess OFF /CLEAR to hang up. On-hook dialing T o predial (preview numbers before dia ling ), en ter num bers [...]

9 T elephone oper ation Handset oper ation Las t number r edial Press REDIAL / PA U S E to display the most recentl y called numbers (up to 32 digits). Press , or REDIAL / P AU SE re p e a te d ly to v i e w u p to f i ve r e ce n t ly called numbers. The handset will beep twice at the beginning or end of the list. Press OFF /CLEAR to exit. Press P[...]

10 T elephone oper ation Options while on calls V olume contr ol P r e s s V O L U M E k e y s o n t h e s i d e o f the handset to adjust listening volume. Each press of the button increases or decreases the volume. When you change the volume level, the new setting is saved. NOTE S: 1. All volume settings, (normal handset, speaker- phon e, a nd h [...]

11 T elephone oper ation Options while on calls Multipl e handset use While on a call, a person on the r i n g i n g d e s t i na ti on h a n d s e t c a n p r e s s PHONE /FLASH or SPEAKER t o j o in the conversation. The person on either handset can press OFF /CLEAR , or place the handset in the telephone base or charger to drop out of the call, [...]

12 T elephone oper ation Options while on calls Mute Press MUTE /DELETE t o s i l e n c e t h e mic ro pho ne. Whe n m ute is on , MU TED wi ll show in the handse t scr een. Y ou will be abl e to hear the cal ler , but your cal ler wil l not be able to hear you until you press MUT E /DE LETE agai n and re sum e speak ing. When mute is turned off , [...]

13 T elephone oper ation Options while on calls Las t number r edial W h i l e o n a c a l l , y o u c a n p r e s s REDIAL /P AUSE to re vie w t he most r ec entl y cal led n umbe r . T o re turn t o yo ur call, pr ess REDIAL /P AUSE . T o call the most rec entl y called number displayed, wait for two seconds. The number will be dialed out aut oma[...]

14 T elephone oper ation Caller ID l og W h i l e o n a c a l l , y o u c a n p r e s s CID t h e n o r to r eview the caller ID log. To dial the displayed number , press MENU/ SELECT . T o clear the entry from the display , press and hold OFF /CLEAR . NOTE: While r eviewing the call log on a call, storing the caller ID log number in the dir ec- to[...]

15 T elephone oper ation Int er com Use the int erc om f eatur e fo r c onv ers atio ns bet wee n ha nds ets. 1. Pre ss INT . The scr een of the ori gina tin g han dset wi ll s how INT ER C OM T O: . 2. E n t e r t h e h a n d s e t n u m b e r o f t h e destination handset. The display will show CALLING HANDSET X . T h e destination handset will r[...]

16 T elephone oper ation Int er com Han dli ng i nc omin g c alls The telephone will beep if you receive an outside call during an intercom c on ve rs at io n. Y o u ca n ei th er : • P r e s s PHONE /FLASH t o e n d t h e int erc om cal l and an swer the inc omi ng cal l. - OR - • Pre ss INT o r OFF / CLEA R t o d isc onne ct the intercom conn[...]

17 T elephone oper ation Int er com call tr ansfer U s e t h e i n te r c o m f e a t u r e t o t r a n s f e r an external call from one handset to another . 1. During a conversation with an external call, press INT . The external call is automatically placed on hold and TRANSFER T O : i s d i s p l a y e d o n t h e screen. 2. Enter the destinati[...]

18 T elephone oper ation NOTES: • Y ou can al t er na t e be twe en th e int er co m ca ll and th e ou tsi de ca ll by pr es si ng IN T on t he or igi nat in g handset. The display will alternate between IN TER CO M an d O UT SI DE to in di ca t e whi ch par ty is ac ti ve. • Y ou can end the int er com cal l and r et ur n to the e xt er na l c[...]

19 T elephone oper ation Handset set tings Using the feature menu, you can change settings to customize how the telephone works. T o enter the settings menu: 1. P re s s ME N U / S EL EC T in idle mode to enter the featur e menu. 2. Use the up or down NavKey , or to scroll to the feature to be changed. When scrolling through the menu, the top menu [...]

20 T elephone oper ation Handset set tings Ringer volume Us ing th is m enu , y ou c an s et a ri ng v olu me le ve l (1 -6 ), o r tu rn th e ri ng er of f (0 ). W he n th e rin ger is t ur ne d o ff , th e wi ll app ear on th e han dse t scr ee n. T o ad jus t t he RI NG ER VO L UME : 1. P re s s MENU/ SE LE CT in idle mode to enter the featur e m[...]

21 T elephone oper ation Handset set tings Ringer tone Th is fea tu r e al lo ws you to ch oo se one of 10 ri ng er to ne s. T o ch oos e a r ing er t on e: 1. P re s s M EN U / SE LEC T in idle mode to enter the featur e menu. 2. Use the up or down NavKey or to scroll to the RINGER TONE menu, press MENU /SELECT t o enter the menu when it is highli[...]

22 T elephone oper ation Handset set tings K ey tone The handset is factory programmed to beep with each key pr ess. If you turn off the KEY T ONE , there will be no beeps when keys ar e pressed. T o tu rn the K EY T ON E on or o ff: 1. P re s s MENU/ SE LE CT in idle mode to enter the featur e menu. 2. Use the up or down NavKey or to scroll to the[...]

23 T elephone oper ation Handset set tings Language In th is men u, yo u ca n sel ect th e la ng uag e us ed in al l s cr ee n di spl ay s. T o se lec t a la ng uag e: 1. P re s s MENU/ SE LE CT in idle mode to enter the featur e menu. 2 . Use the up or down NavKey or to scroll to the LANGUAGE menu, press MENU /SELECT to enter the menu when it is h[...]

24 T elephone oper ation Handset set tings 2. Use the up or down NavKey or to scroll t o the CLR VOICE MAIL menu, press MENU /SELE CT to enter the menu when it is highlighted with a > sy mbo l. 3 . Pr es s M EN U / SE LE CT . 4 . P ress MENU /SELECT ag ain to rem ove the displayed message, or press O FF / C LE AR t o e xi t. NOTES: 1. T hi s o n[...]

25 T elephone oper ation Handset set tings Dial type Us ing thi s fu nct io n, yo u can cho ose TO NE or PULSE (rotary) dialing. The factory default setting is TONE . Change this to PU LSE onl y if yo u do no t ha ve t ou ch -t on e di ali ng se rvi c e. 1. P re s s MENU/ SE LE CT in idle mode to enter the featur e menu. 2. Use the up or down NavKe[...]

26 T elephone oper ation Handset set tings T empor ary ring silencing Press OFF/ CLEAR or MUTE/ DELET E while the telephone is ringing to silence the ringer temporaril y. This will silence the ringer without disconnecting the call. The next incoming call will ring normally at the pre-set volume. NOTE: If there is mor e than one handset in use, all [...]

27 T elephone oper ation Dir ectory Shar ed direct ory The direct ory is stored in the tel ephone base, and is shared by all handsets. Changes made to the dir ectory at any one handset will be refl ected in all. NOTE: When one handset is offhook and another handset is in idle mode, both hand- sets can view caller ID log and direct ory at the same t[...]

28 T elephone oper ation New dir ectory entries T o cr eate and st or e a new direct ory entry 1. P re s s M EN U / SE LEC T in idle mode to enter the featur e menu. 2. Press MENU /SELE CT again to enter the DIRECT ORY when it is highlighted with a > s ymb ol. 3. Press the up or down NavKey to highlight ST ORE. 4. Press MENU /SELECT 5 . Enter th[...]

29 T elephone oper ation New dir ectory entries NOTE: Each line can hold 16 digits, so if you enter a number longer than 16 digits, the numbers will be displayed in the following line. 7. Enter the name when prompt ed. • Use th e dial pad t o ent er a na me (up t o 16 c haract ers). Eac h time a ke y is pre ssed, t he char act er on t hat k ey wi[...]

30 T elephone oper ation Dir ectory sear ch T o br owse through the dir ectory 1. Press DIR in idle mode to display the first listing in the directory . DIRE CT ORY EMPT Y w ill be di spl ayed if th ere are no direct ory entries. 2. Pres s o r to browse through the directory . Entries will be displayed alphabetically by the first letter in the name[...]

31 T elephone oper ation Dir ectory sear ch 3 . To see other names that start with the letters on t he d ial p ad key, keep pre s si n g t he key. T h e n am es w il l b e shown in alphabetical order . For example, if you have name entries Jennifer , Jessie , Kevin and Linda in your directory: • If you press 5 (JKL) once, you will see Jennifer . [...]

32 T elephone oper ation T o dial, delet e or change entries T o d ia l, d el et e or c h an ge a d ir ec to ry e nt ry (n am e a nd n um be r) , th e e nt ry m us t be d is pl ay ed o n th e ha nd se t . Us e di r ec to ry se ar ch ( pa ge s 30 -3 1) t o di sp la y an e nt ry . T o di a l a di sp la ye d n um be r When a directory entry is displa [...]

33 Caller ID operation T o dial, delet e or change entries T o ch a ng e an e nt ry Wh en a di r ec to ry e nt r y is d is pl ay ed : 1. Pr es s MEN U/ SE LE CT to mo di fy th e e n tr y . Y o u wi ll b e pr om p t ed t o E DI T N UM BE R . • Pr es s t he d ia l pa d k ey s t o ad d di g it s. • Pr es s M UT E/ D EL ET E t o er as e di gi ts . [...]

34 Caller ID operation Caller ID Informa tion about caller ID with call waiting This product has a caller ID with call waiting featur e that works with service from your local telephone service provider . Caller ID with call waiting lets you see who is cal ling befor e answer ing the phon e, even when you’r e on another call. Y ou ma y nee d to c[...]

Caller ID operation 35 Caller ID operation Caller ID Shar ed caller ID log The caller ID log is stored in the telephone base, and is shared by all handsets. Changes made at any one handset will be refl ected in all. NOTE: When one handset is offhook and another handset is in idle mode, both hand- sets can view caller ID log and direct ory at the sa[...]

36 Caller ID operation When the call log is full, the oldest entry is deleted to make room for new incoming call information. If you answer a call before the information appears on the screen, it will not be saved in the call log. NOTE : Caller ID featur es will work only if both you and the caller are in ar eas offering caller ID service, and if b[...]

Caller ID operation 37 Caller ID operation Caller ID Missed calls When a handset is in idle mode and has calls that have not been reviewed, its screen will show XX MIS SED CALLS . Any entries which have not been reviewed will be counted as MISSED CALLS when the phone is idle. Each time a call log entry marked NEW is reviewed, the number of missed c[...]

38 Caller ID operation T o r eview the call log T o r eview the call log Press CID to review the call log. The call log displays the caller ID entries in re v e r s e c h r o n o l o g i c a l o r d e r. T h e m o s t recent call is displayed first. Press o r to scroll thr ough the list as shown at left. T o r eturn a call Pres s PHONE /FLASH o r S[...]

Caller ID operation 39 Caller ID operation T o r eview the call log Other options • Press MUTE/ DELETE t o d e l e t e t h e displayed entry fr om the call log. • Press and hold MUTE/ DELETE to delete all entries from the call log. When asked to confirm, p ress MENU/ SELECT to clear the call log of all entries, or press OFF /CLEAR t o ex it a n[...]

40 Appendix One beep every 10 seconds Message alert TONE DELETE PAUSE MUTE REDIAL Scr een icons, indicat or lights & tones Scr een icons & al ert tones Ringer off . Batt ery char ging (animated display). L ow b at t er y (fl ash ing ); pl ac e ha nds et in t el - ep hon e bas e o r cha rg er to r e ch ar ge . Micr ophone is muted. Missed an[...]

Appendix 41 PHONE The handset is in use. DIRECTORY EMPTY Y ou are accessing an empty dir ec- tory . MUTED The call is on mute. LOW BATTERY The battery needs to be r echarged. INCOMING CALL There is a call coming in. Handset display scr een messages ENDED Y ou have just ended a call. CALL LOG EMPTY You ar e accessing an empty call log. SPEAKER The h[...]

42 Appendix Handset display scr een messages Scr een display messages TONE DELETE PAUSE MUTE REDIAL Failed int ercom or confer ence call (there are alr eady two handsets being used). UNABLE TO CALL TRY AGAIN Someone else is already using the directory or call log when y ou try to do so. NOT AVAILABLE AT THIS TIME CHARGING A handset with a low batte[...]

Appendix 43 My phone doesn’t work at all • Make sur e the power cord is secur ely plugged in. • Make sur e that the battery pack connector is securel y plugged into the cor dless handset. • Mak e sure the telephone line cord is securely and firmly plugged into the telephone base and the tel- ephone wall jack. • Charge the battery pack in [...]

44 Appendix T r oubleshooting I cannot dial out • First try all the suggestions abov e. • Mak e sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an e xtra second befor e dialing. • Mak e sure your phone is set to the correct dial mo[...]

Appendix 45 CONNE CTING... displays on my cordless handset • Ensure that the telephone base is powered up. • Place the cordless handset in telephone base for one minute to allow the cordless handset and telephone base to resynchr onize channels. • Move the cordless handset closer to the telephone base. Y ou might have moved out of range. • [...]

46 Appendix T r oubleshooting I get noise, static, or weak signal even when I’m near the tel- ephone base • Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicat e. The radios may interfer e with one another. You can improv e the per fo rma nc e of your cor dles s pho n[...]

Appendix 47 • If yo u subs cri be to DS L servi ce and if you hea r nois e during conversations and/or your caller ID features are not functioning properly , install a DSL filter to the tele phone line betwee n the tel ephone base and the tel eph one lin e jac k. Con tac t you r DSL pr ovid er to obt ain a D SL fil ter . T r oubleshooting I hear [...]

48 Appendix T r oubleshooting • T est a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply). • Other electronic products can cause interfer ence with your cordless phone. Try installing your phone as far away as possible from electronic d[...]

Appendix 49 • Relocat e your telephone base to a higher loca- tion. The phone will have better rec eption when not installed in a low ar ea. • If the other phones in your home are having the s a m e p ro b l e m , t h e p ro b l e m i s i n y o u r w ir i n g o r local service. Contact your local telephone company (charges may apply). The charg[...]

50 Appendix T r oubleshooting Common cure for electronic equipment If the unit does not seem to be responding normall y, try putting the cor dless handset in its telephone base. If it does not seem to respond, do the foll owing (in the order listed): 1. Disconnect the power to the telephone base. 2. Disconnect the cordl ess handset battery , and sp[...]

Appendix 51 Important saf ety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always foll ow basic safety precau - tions when using this product to r educe the risk of injury, fir e, or electric shock. Safety inf ormation • Read and understand all instructions in t[...]

52 Appendix Important saf ety instructions • If this product has user-r eplaceable batteries, replace bat- teries only as described in your user’s manual. Do not burn or puncture bat teries — they contain caustic chemicals. • I f t h i s p ro d u c t h a s a t h re e - p ro n g ( g ro u n d i n g ) pl u g o r a polarized plug with one wide [...]

Appendix 53 Important saf ety instructions • Pote ntial TV interfer ence: Some cord less telephone s operate at frequenci es that may cause interf erence to TVs and VCRs. T o minimize or prevent such interference, do not place the te lep hone base of the cor dles s tele pho ne near or on top of a TV or VCR. If int erf ere nce is exp eri enc ed, m[...]

54 Appendix Important saf ety instructions Pr ecautions for users of implanted car diac pacemak ers Cardiac pacemakers (applies only to 900 MHz digital cordl ess tel- ephones): Wir eless T echnology Research, LLC (WTR), an independent resear ch entity, led a multidisciplinary evaluation of the interfer- ence between portable wir eless tel ephones a[...]

Appendix 55 F C C P art 68 and ACT A This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for T erminal Attachments (ACT A). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must [...]

56 Appendix F C C P art 68 and ACT A If this equipment is causing harm to the telephone network, the telephone company may temporaril y discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. Y ou will be given the [...]

Appendix 57 F C C P art 15 This equipment has been tested and found to comply with the requirements for a Clas s B di gital devi ce under Part 15 of th e Federal Communications Commission (FCC) rules. These r equire- ments are intended to provide reasonable protection against harmful interference in a residential installation. This equipment genera[...]

58 Appendix Limit ed warr anty The A T&T br and is used under license - any repair , replacement or warranty service, and all questions about this pr oduct should be directed to: In the United States o f Amer ica visit our website at visit our website at www .telephones.a tt.c om or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. 1. Wha[...]

Appendix 59 Limit ed warr anty 3. How long is the limited warr anty period? The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufactur er repair s or replaces a materially defective PRODUCT under the terms of this limited warranty , this limited warranty also applies to repair ed or replacement[...]

60 Appendix Limit ed warr anty • PRODUCT returned without v alid proof of pur chase (see item 6 below); or • Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service? T o obtain warranty service in the United Stat es of America, visit our websi[...]

Appendix 61 Limit ed warr anty 6. What must you return with the PRODUCT to get warranty ser- vice? Y ou must: a. Return the entire original package and contents including the PRODUCT to the service location along with a descrip- tion of the malfunction or difficulty; and b. Include “valid proof of purchase” (sales receipt) identifying the PRODU[...]

62 Appendix Limit ed warr anty Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinc es do not allow limi- tations on how long an implied warranty lasts, so the above [...]

Appendix 63 T echnical specifications RF frequency band (handset to tel ephone 2400 MHz — 2483.5 MHz RF frequency band (telephone base t o handset) 5725 MH z — 5850 MHz Channels 95 Operating t empera- tur e 32°F — 122°F 0°C — 50°C T elephone base volt age (AC vol tage, 60Hz) 96 — 130 Vrms Handset voltage 3.2 — 4.7 VDC 600mAh Charger[...]

64 Appendix Inde x A AC adapter , 3 Alert tones, 40 Answering calls, 8 Auto off , 8 B Battery char ging, 3 Battery inst allation, 3 Belt clip, 7 C Call waiting, 10 Call transfer , 17 Caller ID, 34 add entries to phone directory , 39 delete entries, 39 dial entries, 38 CID, 34 Clear voice mail indication, 23 D Delete call log entries, 39 Delete r ed[...]

Appendix 65 Inde x Q Quick ref erence guide, 1 R Receiving calls, 8 Rechar ging, 3 Redial, 9 Replacing a handset, 6 Ring silencing, 26 Ring tone options, 21 Ringer V olume, 10, 20 S Search for names, 30 Speakerphone, 8 Switchhook flash, 10 T T echnical specifications, 63 T elephone operating range, 63 T roubleshooting, 43-50 V Volume c ontrols, 10[...]

© 2007 Advanced American T elephones. All rights r eserved. A T&T and the A T&T logo ar e trademarks of A T&T Knowledge V entur es, licensed t o Advanced American T elephones. Print ed in China. Issue 4 07/07. 91-001109-010-100 www .telephones.a tt.c om[...]