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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones AT&T MDC 9000. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica AT&T MDC 9000 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual AT&T MDC 9000 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales AT&T MDC 9000, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones AT&T MDC 9000 debe contener:
- información acerca de las especificaciones técnicas del dispositivo AT&T MDC 9000
- nombre de fabricante y año de fabricación del dispositivo AT&T MDC 9000
- condiciones de uso, configuración y mantenimiento del dispositivo AT&T MDC 9000
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de AT&T MDC 9000 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de AT&T MDC 9000 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico AT&T en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de AT&T MDC 9000, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo AT&T MDC 9000, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual AT&T MDC 9000. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
AT&T 555-230-769 Issue 1, May 1994 DEFINITY Communications System Generic 1, 2, and 3 and System 75 and System 85 MDC 9000 Wireless Telephone User’s Guide 1[...]
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Página 2
1993 AT&T All Rights Reserved Printed in USA Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, AT&T cannot assume responsibility for any errors. Changes and/or corrections to the information contained in this document may be incorporated into future[...]
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Página 3
Contents Your MDC 9000 Cordless Telephone ………………… …………………… ………1 What the Features Do ………………… ………………… …………………… ………6 Phone Features ………………… …………………… ………………… …6 System Features ……………… …………………… [...]
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Página 4
NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&a[...]
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Página 5
COMMENT CARD 1 How would you rate this document for COMPLETENESS? (Please circle) Excellent Adequate Poor 2 Identify any information you feel should be included or removed. 3 How would you rate this document for ACCURACY of information? (Please circle) Excellent Adequate Poor 4 Specify page and nature of any error(s) found in this document. How 5 ([...]
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Página 6
Your MDC 9000 Cordless Telephone The MDC 9000 Cordless Telephone has two basic parts, the handset (see Figure 1) and the charging base (see Figure 2). The handset has: User instructions Directory card Flexible antenna Headset jack Headset On/Off button Battery charging contacts Earpiece volume control switch Line/programmable feature/intercom butto[...]
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Página 7
This portable, cordless telephone is designed to help you use the many features of the AT&T DEFINITY Communications System Generic 1, Generic 2, and Generic 3, System 75, and System 85. In order to provide you with the freedom of mobility, the MDC 9000 is not connected physically (by a line cord or wire from the handset) to the DEFINITY sys[...]
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Página 8
Battery Charging Contacts Ext. 14 T alk Base Extension Label Base Handset MDC 9000 BASE Charge Message Ringer Volume Ringer Hook T alk Indicator Charge Indicator Message Indicator Ringer V olume Controls Figure 2. MDC 9000 Telephone, Top View of Charging Base The handset of the MDC 9000 has the following features as shown in Figure 1, Top View of H[...]
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Página 9
Hold Button For placing a call on hold. Dial Pad The standard 12-button pad for dialing telephone numbers and accessing features. Feature Button The Feature button (labeled Feat ) is NOT used. Handset Extension Label For writing the extension number (using a pencil or ballpoint pen only). Do not use a felt-tip pen. Transfer Button The Transfer butt[...]
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Página 10
Figure 2, Top View of Charging Base , shows the following features (the list begins with the Talk indicator and continues clockwise around the drawing of the charging base): Talk Indicator This indicator is lit when the handset is off-hook. (The ON icon on the handset is also lit.) Charge Indicator This indicator is lit when the battery is charging[...]
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Página 11
What the Features Do The following section lists the many voice features that you can use with your MDC 9000 and briefly explains what each one does and how you might want to use it. The features in this guide have been divided into two categories: Phone Features — Those telephone features that you can use immediately regardless of which communic[...]
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Página 12
BATT appears when the battery is low. Drop Allows you to disconnect any call or drop the last person you added to a conference call. [The (unlabeled) Drop button is located in the lower right corner of the LCD display.] Hold Puts a call on hold until you can return to it. While a call is on hold, you can leave your telephone to perform another task[...]
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Página 13
Call Forwarding All Calls This Call Forwarding feature is for DEFINITY G1 and G3 and System 75 only. See ‘‘Call Forwarding — Busy/Don’t Answer’’ and ‘‘Call Forwarding — Follow Me’’ for the DEFINITY G2 and System 85 Call Forwarding features. Temporarily forwards all your calls to another extension or to an outside number, depen[...]
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Página 14
How to Use the Features The following procedures give short, step-by-step instructions for using each feature. For your convenience, features are listed alphabetically. Special Instructions for General Use As you operate the features assigned to your telephone, keep in mind the following general rules. Carefully follow all the steps in the procedur[...]
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Página 15
Quick Reference Lists At the end of this booklet is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and message and attendant extensions. Once you have completed the lists, remove the page from the booklet (tear along the perforation), and keep the lists near your telephone. [...]
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Página 16
Phone Features The following features can be used immediately, no matter which communications system your MDC 9000 telephone is connected to. Note: For a description of the Display Information and Out-of-Range Indication on your MDC 9000, see ‘‘Phone Features’’ in the section, What the Features Do . Answering and Placing a Call To answer a [...]
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Página 17
Conference Note: With DEFINITY G1 and G3 and System 75 you can have a conference call which includes up to five people (including yourself); with DEFINITY G2 and System 85 , you can have a conference call which includes three people (including yourself). To add another person to a call 1 Press Conf [dial tone] Present call is put on hold 2 Dial num[...]
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Página 18
To return to the held call 1 Press the line button with the winking display to resume the call or if you have hung up the handset, pick up handset from the base before pressing the line button Message To retrieve a message when your MSG icon is flashing 1 See your system manager for instructions about your local message retrieval procedures Note: T[...]
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Página 19
Test (Local Test) To verify the operation of the telephone’s visual and audio warning signals 1 Remove the handset from the base 2 Hold down the ringer volume control buttons, both and , simultaneously, for at least two seconds The BATT, P, ON, MSG, STAT , and RANGE icons light, and you hear a double beep emitted from the handset 3 To exit the lo[...]
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Página 20
System Features Since your MDC 9000 telephone is connected to a DEFINITY, System 75, or System 85, you may be able to use some of the following features. Check with your system manager to see which of these features have been assigned to your telephone. Special Instructions The first time you use these procedures, you will need to customize them fo[...]
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Página 21
5 Dial personal list code ( 1, 2, or 3 ) Version Note: If you are using System 75, Version 1, you may omit this step. 6 Dial list item ( 1, 2, 3... ) [dial tone] 7 Dial outside number, extension, or feature code you want to store (up to 24 digits) Version Note: If you are using System 75, Version 1, you can use only up to 16 digits. 8 Press # [conf[...]
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Página 22
Automatic Callback Note: If your telephone is connected to DEFINITY G1 or G3 or System 75 , you can use this feature for an extension that was busy or at which the person did not answer. However, for DEFINITY G2 and System 85 users, this feature works only when the called extension is busy. To automatically place another call to an extension that w[...]
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Página 23
Call Forwarding All Calls (for G1 & G3)) Note: This Call Forwarding system feature is for DEFINITY G1 and G3 and System 75 users only. See ‘‘Call Forwarding — Busy/Don’t Answer’’ and ‘‘Call Forwarding — Follow Me’’ for the DEFINITY G2 and System 85 Call Forwarding features. To temporarily redirect all calls to an extension[...]
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Página 24
Call Forwarding — Busy/Don ´t Answer (for G2) Note: This is a DEFINITY G2 and System 85 feature only. See ‘‘Call Forwarding All Calls’’ for DEFINITY G1 and G3 and System 75 call forwarding. DEFINITY G2 users may be able to use Call Forwarding — Follow Me instead of this Call Forwarding feature. To find out which type of Call Forwarding[...]
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Página 25
Call Forwarding — Follow Me (for G2) Note: This is a DEFINITY G2 and System 85 feature only. See ‘‘Call Forwarding All Calls’’ for DEFINITY G1 and G3 and System 75 call forwarding. DEFINITY G2 users may be able to use Call Forwarding — Busy/Don’t Answer instead of this Call Forwarding feature. To find out which type of Call Forwarding[...]
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Página 26
Call Park To park a call at your extension (for retrieval at any extension) 1 Pick up handset 2 Press On/Off 3 Press an available line button Line answered 4 Press Trans 5 Press Call Park or dial Call Park access code __________ [confirmation tone] Call is parked at your extension Note: To return to the parked call before you hang up, press Call Pa[...]
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Página 27
Call Pickup To answer a call to a member of your pickup group when your telephone is idle 1 Pick up handset 2 Press On/Off 3 Press an available line button [dial tone] 4 Press Call Pickup or dial Call Pickup access code ________ [confirmation tone] Called voice terminal stops ringing You are connected to ringing call To pick up a call while you are[...]
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Página 28
Consult (for G1 & G3) Note: The Consult feature can be used only if your telephone is connected to a DEFINITY G1 or G3 or System 75 . To talk privately with a coworker after answering a redirected call 1 Press Trans [dial tone] Call is put on hold 2 Press Consult [priority ring to coworker] or dial coworker’s extension Note: You can privately[...]
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Página 29
To answer any intercom call 1 Pick up handset You are connected to the call Note: If you are active on another call at the time, first press Hold , then press the line button with the winking display. Last Number Dialed To automatically redial the last number you dialed (extension, outside number, or trunk/feature code) 1 Pick up handset 2 Press On[...]
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Página 30
To leave a message without ringing an extension 1 Pick up handset 2 Press On/Off 3 Press an available line button [dial tone] 4 Press LWC or dial Leave Word Calling access code __________ [dial tone] 5 Dial the extension [confirmation tone] Message icon or light goes on at called telephone 6 Hang up by pressing On/Off To cancel a Leave Word Calling[...]
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Página 31
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones 1 ring —A call from another extension. 2 rings —A call from outside or from the attendant. 3 rings —A priority call from another extension, or from an Automatic Callback call you placed.[...]
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Página 32
Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX (Audio Information Exchange) An optional voice mail and message service that provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages.[...]
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Página 33
phone features Those telephone features you can use immediately no matter which communications system your telephone is connected to. pickup group A group of telephone users which can answer calls for each other through the Call Pickup feature. Group members are determined by the system manager and are usually located in the same work area or perfo[...]
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Página 34
Quick Reference Lists Feature Codes Feature Code ABBREVIATED DIALING List 1 List 2 List 3 Program AUTOMATIC CALLBACK Cancel CALL FORWARDING ALL CALLS (G1 & G3) Cancel Trunk Codes Description Code Miscellaneous Description Extension Message Attendant AUDIX 29[...]
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Página 35
Feature Codes Feature Code CALL FORWARDING — BUSY/DON’T ANSWER (G2) Cancel CALL FORWARDING — FOLLOW ME (G2) Cancel CALL PARK Answer Back CALL PICKUP LEAVE WORD CALLING Cancel PRIORITY CALLING Abbreviated Dialing* Personal List 1 Personal List 2 Personal List 3 Item No. Name Name Name 1 2 3 4 5 6 7 8 9 0 * You may have as many as 3 personal li[...]