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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones ATEN IP9001. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica ATEN IP9001 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual ATEN IP9001 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales ATEN IP9001, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones ATEN IP9001 debe contener:
- información acerca de las especificaciones técnicas del dispositivo ATEN IP9001
- nombre de fabricante y año de fabricación del dispositivo ATEN IP9001
- condiciones de uso, configuración y mantenimiento del dispositivo ATEN IP9001
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de ATEN IP9001 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de ATEN IP9001 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico ATEN en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de ATEN IP9001, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo ATEN IP9001, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual ATEN IP9001. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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pcIPcard TM IP9001 User Manual 2005-06-09[...]
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FCC Information Note: This equipment ha s been tested and found to comp ly with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable prot ection against harmful int erferenc e in a resi dentia l instal lation. This equipme nt generat es, uses and ca n radiat e radio fre quenc[...]
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Package Contents Standard Components The standard IP9001 pa cka ge consi st s of: M 1 IP9001 Card M 1 USB Cable M 1 Custom Made Fe ature Connector Cabl e M 1 Power Cord M 1 AC Adapter M 1 Software CD M 1 User Manual M 1 Quick start guide M 1 Warrant y re gi strat i on c a rd Optional Components The following com ponents do not com e with your IP900[...]
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Contents Chapter 1 Introduction Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Chapter 2 Installa tion Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Avoid Electro-Static Discharge (E SD) . . . . . . . . . . . . . . . . . . . . 5 Installation Overview . . . . . . . . . [...]
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Chapter 3 Locating the IP9001 Card Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Locating the IP9001 Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Chapter 4 Browser Operation Overview . . . . . . . . . . .[...]
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Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 SSL Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 PMCP File Upload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 IPMI Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Server O[...]
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Appendix E Modem Daughterboard Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Avoid Electrostatic Discharge (E SD) . . . . . . . . . . . . . . . . . . 118 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Conventions This manual use s t he fol l owi ng conventions: Courier Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded , they appear together in th e s ame bracket with a plu s s ig n betw een them: [Ctrl+Alt]. 1. Numbered lists repr esent proced[...]
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ALTUSEN Technical Support North America Techni cal Phone Support Registered ALTUSEN produc t owners are entitled to telephone technical support. Call the ALTUS EN Technical Support Center: 949-453-8885. International Techni cal Phone Support 1. Contact your local dealer. 2. Call the ALTUSEN Technical Support Center: (886-2) 8692-6959. Email Support[...]
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Notes: 2005-06-09 x[...]
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Chapter 1. Introduction Features Feature Description Key Feature M 100% out-of-band M 100% operating system independent Soft Processor M plugs into a mi ssion critical server M half-sized PCI form fac tor plugs into any PCI slot Remote Client M industry standard Internet brows er (any JavaScri pt 1.2 capable) M manage the server from anywhere i n t[...]
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Feature Description Environmental Specifi cations M storage temperature: -20 degrees to 80 degrees C M relative humidi ty: 5 to 80 percent non-condens ing @ 40 degrees M operating temperature: 0 to 45 degrees C M vibration: 2.5G accelerati on over 2000 Hz sine wav e, 2oct/mian si ne sweep M shock: 20G; 11 msec durati on, half-sine shoc k sweep Moni[...]
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Feature Description Security M S SL (Secured Soc ket Layer) 3.0 (Pas s-phrase encrypted certificates are not s upported) M DAA (Digesti ve Authenticati on Access) M MD-5 Virtual Boot M USB 2.0 CD-ROM M USB floppy M supports boot to image M allows remote operating s ystem boot up and installation Note: For information on how to create a bootable CD,[...]
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Notes: 2005-06-09 4[...]
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Chapter 2. Installation Before you Begin Avoid Electro-Static Discharge (ESD) Electrostatic discharge (E SD) can damage the IP9001 card and ot he r system components. Ke ep your IP9001 card in its antistatic bag unt il it is ready to be instal l e d. Avoi d cont act with any com pone nt or conne ctor on any adapter card, pri nt ed ci rc ui t board,[...]
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Installation Overview Installation of the IP9001 card ta ke s the fol lowi ng st eps: Step Action 1 Unpack the IP9001 card ( and chec k jumper settings ) 2 Install the optional battery and battery clip 3 Install the optional modem daughterboard 4 Plug the IP9001 card i nto the host system and attach i nternal cables 5 Connect external c ables 6 Con[...]
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1. Unpack the IP9001 card ( and check jumper settings ) Card Layout Diagram MAC Address Each IP9001 card has a unique MAC address. The MAC address is the onl y wa y to distinguish one IP9001 card from anothe r whe n you run progra m s suc h as Re m ot e Recovery Application (RRA) a nd Ra cTre ndsSe ek Loc a tor. For re ference, you can write your I[...]
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Check the Jumpers Check that t he card’s j um pe rs m at c h t he de scripti on i n t he fol l owi ng t a bl e: Jumper Setting JP4 Pins 1 and 2: Open JP5 Pins 1 and 2: Open JP6 Pins 1 and 2: Open JP7 Pins 1 and 2: Open JP8 Pins 1 and 2: Open JP11 Pins 1 and 2: S horted JP12 Pins 1, 2, and 3: Open JP13 If your host s ystem’s motherboard supports[...]
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JP7 and JP8 - Chassis/Mo th erb oard Reset Sw itch : Verify that the re is no jum pe r on JP7 and JP8. The se two he aders are to be use d wi th a cable, not a jumper. JP11 - Flash Write Enable/Di sab le: You can write-protect your IP9001 card’s fi rm ware so that i t cannot be flashe d. By default, pi ns one and two are short ed so t ha t you ca[...]
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JP12 - Recovery Mode: This jumper is primarily use d to re cove r a failed flash attemp t. By shorting pi ns two and three, you can place your IP9001 card into Recov ery Mode . See Appe ndix C, Remote Recovery Application (RRA) for more information on how t o re cove r your IP9001 card. By defaul t, pi ns one , two and three are open. Pin Descripti[...]
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2. Install the Optional Battery and Battery Clip The IP9001 on-board batt e ry ba ckup is an optiona l com pone nt. When the opt ional battery is i nst al l e d, your IP9001 card can st ay powe re d on for 30 m i nut es wi t hout any external power from the host system or AC adapter. BBU (Battery Backup Unit) Installation To instal l t he Ba ttery [...]
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Charging the Battery Pack The optional battery pa ck is shipped uncha rged. The IP9001 card aut omatically starts to charge the ba ttery aft er you i nst all it. You must charge the ba ttery pa ck be fore it can be used to provide backup power to th e IP9001 card. The minim um time that the battery m ust be cha rged is six hours. To order extra ba [...]
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Changing the Battery Pack The optional IP9001 battery pa ck must be re pl aced eve ry 400 cyc les. Cells re tain 80% of their ori gi na l capa c i ty afte r 400 c yc l e s . A c yc le is de fi ned as a ful l c ha rge (4.2V) followed by a full di scharge (2. 8V). Keep in m i nd tha t cyc ling or stori ng t he cel l s at elevated temper atures can re[...]
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3. Install the Opti onal Modem Daughterboard The IP9001 modem daughterboa rd is an opt ional com pone nt . Loc ate JP10 on the IP9001 card. It has a seri es of pinholes t ha t al l ow you t o inse rt the modem daughterboard. Ma tch the m odem daught erboa rd and the pi n hol es so that the pi ns align properly. Insert the m ode m daughterboa rd by [...]
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J5 - IPMB (Intelligent Platform Management Bus) If your motherboard has an IPMB conne ct or, you can conne ct a cable from J5 on t he IP9001 card to the IPMB connector on your moth e rboa rd. The pi n de sc ri ption is shown in the table below: Pin Description 1 Positiv e Signal 2 Ground 3 Negative Signal IPMB (Intelligent Platform Management Bus) [...]
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J9 - IP9001 Feature Connector This feature connector is pri mari ly use d for operating the host system’s motherboa rd power and reset swi t c h. It can also be used to ga t he r I2C bus i nform at ion from the motherboard. . The pin desc ri pt ion is shown in the t a bl e be low: Pin Description Pin Description 1 Not Connected 11 Reset_Host # 2 [...]
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JP2 - Serial Port Connector You can connect an externa l 9 pi n serial port connect or t o thi s he ade r. Thi s he ade r is primaril y use d t o t e xt re direct ove r the seri al port . JP3 - Service Connector This jumper is use d exc l usi ve ly for servici ng the IP9001 card. JP3 is not desc ri be d in this do cument. JP4 and JP5 - Chassis/Moth[...]
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5. Connect External Cables 1. Connect the USB cable from the back of the IP9001 card to the motherboa rd’s USB port. 2. Connect your VGA moni tor to your IP9001 card. 3. Connect the RJ45 LAN cable from your local network to your IP9001 card. 4. Connect your phone cord from the back of the IP9001 card to the telephone wall outlet. (Only if the opt[...]
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7. Install the Operati ng System and IP9001 Drivers 1. Install the operating syst em (i f applicabl e ) on the host syst em. 2. ( Windows 2000/2003/XP onl y ) W he n prom pt e d for t he Vi rtual Fl oppy dri ve rs, install t he IP9001 card’s Vi rtual Fl oppy dri vers loca t ed i n t he INF folder on t he IP9001 CD. 3. ( Windows 2000/2003/XP onl y[...]
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The first time you run windows after installi ng the card, the Found New Hardware Wizard comes up: 1. Select Install from a spe cific location , then click Next . 2. Select the virtfl.in f file, located in th e INF directory on t he IP9001 CD. If prompted with t he Windows Logo di alog box, c l i ck Continue Anyway . Note: Do NOT use the default fi[...]
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As the Hardware Update Wizard loads the vi rtual floppy dri ver from the IP9001 CD, the instal l a ti on progre ss st atus is displaye d. 3. Once the file is loaded, click Finish to complete the installation. (Windows may require a reboot of the host system after th e installation of the virtual floppy driver.) 4. Check in the Devi ce Ma na ge r to[...]
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8. Install the Wi ndows Software Components The Windows Software Components com prise a coll ection of host -si de and remote access programs. Their functions are bri efl y expl ained in the followi ng tabl e: Program Description ConfigApp Allows you to confi gure the IP9001 card ei ther from the host system or from a client system. WinCuri A comma[...]
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To install the Windows Software Components , do the fol lowing: 1. Insert the IP9001 CD into the host system (the one with the IP9001 card); and navigate to the CDROM ServerAgent sWin32 folde r; and doubl e click Setup.exe . The Installshield Wizard com e s up. 2. When the confirm at i on wi ndow com e s up, cl i c k Ne xt , to move on: 3. If the[...]
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5. When the Install Program window opens, click Install : 6. When the installation is co mplete, click Finish to complete the procedure: 7. Repeat steps 1 - 6 for any loca l ne t work com put ers you wi sh to use to access the host system. 2005-06-09 24[...]
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9. Setup Your Client Internet Browser Before you can redire ct the host system’s consol e or vi ew the Crash scre en, you must first set up your Interne t browse r on the clie nt system. To do so, fol low the steps, below: 1. Open your Internet Expl ore r browse r. From the menu, se lect Tools , then select Internet Opt i ons : 2. When the Intene[...]
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3. In the Settings window, select E very vi si t to the page or Automat ically ; then click OK to apply th e change an d to go back to th e Internet Opti ons dialog box: Note: Other settings can cause ol d da ta to be displ aye d whe n pe rform ing operations on the IP9001. 4. To setup Internet Explore r to a llow downloadi ng and running of signe [...]
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5. In the Security Settings dialog box, in the Download signe d Act iveX cont rols section select Enable : 6. Scroll down to the Run Ac t iveX cont rol s and pl ug-i ns section. Select Enable ; then click OK : 2005-06-09 27[...]
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7. When the Warning! dialog box come s up, c l i c k Ye s to accept the chan ges and go back to th e Internet Options di alog. 8. Click Apply , then click OK to complete the ch anges: Note: 1. You must restart Internet E xpl orer before t he cha nges take effe ct . 2. Remote Console cannot run with a ny other security settings in Internet Explorer.[...]
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10. Connecting From a Client System In order to connect to the IP9001 card, you must access the IP9001 from another system on the same network (re ferre d to in thi s manua l as the client system ). T o do this, you must know t he IP9001 card’s IP addre ss. If you ha ve install e d t he card on a network that uses DHCP, you can se arc h the ne tw[...]
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2. When the openin g screen co mes up, click Next : 3. When the Add IP Address Range dialog box come s up, ke y in a name for your network in the Network Name field, and the ra nge of IP addresse s tha t the card’s IP address will fa l l under, t he n cli c k Add : 2005-06-09 30[...]
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4. In the dialog that com e s up, the name and IP range of th e IP9001 card appe ars in the list at the right. Pl ace a che ck in the box next to th e ra nge of IP addresses, the n click Next : 5. The Se lected IP Range di alog com es up with the na me and IP ra nge of the IP9001 card displayed . Click Next to continue: 2005-06-09 31[...]
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6. If the IP range i s c orre ct, RacTrendsSe ek Loc ator will locate the IP9001 card, and list it with all the IP9001 cards it has di sc ove re d: Note: If more tha n one IP9001 card i s found, you can di stinguish t he m by the IP9001 card’s name. The IP9001 card’s name consi st s of the characters IP followed by the MAC address of the card?[...]
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8. The login sc reen come s up: The default User Name is root ; the default password is superuser (both in lower case). Note: When you log in using this use r na me and pa ssword, you have ful l administra tive prive legess. For se curi ty purposes, we st rongly advise you to change the root pa ssword. See Administrat or Se tup unde r t he IP 9001 [...]
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11. Load the SDR and Soft Processor (SP) File This is an opti ona l proc edure and require s a custom fi l e spe ci fi c to your motherboard. To load the SDR and Soft Proc essor (SP) fi le, do the fol lowi ng: 1. Select Configure from the me nu ba r at the top of the IP9001 GUI, then select PMCP Health Configurat ion from the menu: 2. The Host Heal[...]
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3. Starting from the IP9001 CD, browse to th e folder that cont ains your SDR fi le. Note: You can create your own SDR and Soft Proc essor (SP) Fi les usi ng the Platform Management Conf igurat ion Program (PMCP). 4. Select the SDR file (it will end in -sdr.bin ), then click Open : 5. In the dial og box that c om e s up, clic k Upload : 6. The next[...]
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Notes: 2005-06-09 36[...]
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Chapter 3. Locating the IP9001 Card Overview IP9001 cards can be accessed from anywhere on your Intrane t vi a an Internet browser, allowi ng you t o ma int a i n your crit i cal se rve rs from a physically rem ot e location. Thi s cha pt e r expl ai ns how t o loc a t e t he IP9001 card on your l oc al ne twork. Locating the IP9001 Card In order t[...]
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2. When the openin g screen co mes up, click Next : 3. When the Add IP Address Range dialog box c om e s up, key in a uni que name for your network in the Network Name field, t he n ke y i n the ra nge of IP addresses t ha t the card’s IP address wil l fa l l unde r, in the Start IP Addre ss and End IP address fields, then click Add : Note: If yo[...]
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4. In the dialog that com e s up, the name and IP range of th e IP9001 card appe ars in the list at the right. Pl ace a che ck in the box next to th e ra nge of IP addresses, the n click Next : 5. The Se lected IP Range di alog com es up with the na me and IP ra nge of the IP9001 card displayed . Click Next to continue: 2005-06-09 39[...]
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6. If the IP range i s c orre ct, RacTrendsSe ek Loc ator will locate the IP9001 card, and list it with all the IP9001 cards it has di sc ove re d: Note: If more tha n one IP9001 card i s found, you can di stinguish t he m by the IP9001 card’s name. The card’s name consi st s of the cha ra cters IP followed by the MAC address of the card’s NI[...]
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Chapter 4. Browser Operation Overview The IP9001’s user-friendly Gra phics User Inte rfa ce (GUI) is accesse d wi th a st anda rd Internet browser. Spe cify the IP9001’s IP address i n your browse r’s Loc a t or ba r, and you can be up and running in a mat t e r of m i nut es. This chapte r de sc ribes the browse r screen layout, and explains[...]
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After you have successful ly logge d in , the IP9001 Main Scre en appe ars: M The Menu Bar at t he t op of t he sc reen consists of t hre e items: Ma nage, Configure , and View. Clic ki ng a m e nu i t em cause s a drop down list of subm enu choi ces. The meanings and use of these coi ces are e xpl aine d in the chapters tha t follow. M Below the m[...]
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Chapter 5. The Manage Menu Overview When you cli c k Manage on the menu bar, its subm enu drops down: A brief d escription of the items is giv en in the table b elow: Item Description Remote Console S tarts a remote consol e session wi th the host system. Remote Power Control Powers On, Powers Off, P ower Cycles or Resets the host system. Upgrade F[...]
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Remote Console The Remote Consol e subm enu offers three c hoices for re m ot e consol e di spl ay as shown in the figure and t a bl e be low: Item Description High Color Quality (16-bi t) for fast/LAN Connecti on Allows the IP9001 to send 16 bi ts per pixel c olor. Recommended for faster connec tion speeds or ov er a LAN connecti on. Fast Network/[...]
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Console Redirection The most powerful feat ure of the IP9001 is the ability to redire ct the host system’s console - giving you the ability to ma nage your host syst em as if you were actually right in front of i t . Internet Explorer Setup Before you can pe rform redire c t i on, you must first set up Inte rnet Expl ore r. This i s the same proc[...]
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2. When the authent i cat i on di al og box com e s up, ke y i n your Use rna m e and Password; select a data tra nsm ission speed; the n click Logi n : The Console Redire ction screen opens: Now that you have re directed the host system’s console, you have the ability to manage the host syst em from your consol e j ust as if you were physically [...]
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The Console Redirection Screen Several drop down menus to manage the host system are arra nge d across the screen. The next sections de scribe th e func tions of each of the menu items. The Console Redirection menu: Item Function Start Console Redi rection Begins c onsole redirec tion Stop Console Redi rection Ends cons ole redirecti on Restart Whe[...]
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The Keyboard Menu: Under console redire ction some ke yst roke s ca nnot be capt ure d and se nt to the host system - the items on this menu provide the keystroke functi onality to the host system. Item Function Hold Right Ctrl K ey Acts as the Ri ght Ctrl key* Hold Right Alt K ey Acts as the Ri ght Alt key* Hold Left Ctrl Key Acts as the Left Ctrl[...]
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The View Menu: This View menu contains on e item: Toolbar . Clicking Toolbar bri ngs up the Console Redirection tooba r. The Consol e Re di re ction toolbar is di sc ussed in detail on p. 50. The Macros Menu: Record New Macro all ows you t o record a se t of keystroke s. A good exa mple of how this would be useful is whe n the IP9001 is used in con[...]
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The Console Redirection Toolbar Clicking Toolba r on the Vi ew menu bri ngs up the Consol e Re direction toolba r: The toolbar al l ows you t o pe rform consol e re di re ction funct i ons m ore conve niently when you are in full sc re en mode and the m e nus are not vi sible. It is espe ci al l y use ful if you are not familiar with the hotkey com[...]
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Toolbar Icons The function that each of the tool ba r icons pe rforms is desc ri be d in the table below: Icon Description Toggles Consol e Redirection On and Off. Toggles mouse s ynchronizati on On and Off. Toggles full s creen mode On and Off. Note: Set your cli ent’s resoluti on to 1024 x 768 to see the host s ystem in true full screen mode. T[...]
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CD Drive Redirection Starting CD drive redirection: To perform CD drive redire c t i on, do the foll owi ng: 1. Use one of the fol lowing thre e m e t hods t o i nvoke the redi re ct ion: M Click the CD Drive Re di recti on i c on on t he Redi re c t ion Toolba r (see p. 51) M Select CDROM Redirecti on on the Console Redire ction menu (se e p. 47) [...]
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Stopping CD drive redirection: To stop CD drive re di re ction, use one of the fol l owing three methods: M Click the CD Drive Re di recti on i c on on t he Redi re c t ion Toolba r (see p. 51) M Select CDROM Redirecti on on the Console Redire ction menu (se e p. 47) M Use the Alt+E hotkey co mbination (see p. 71) A dialog box comes up t o inform y[...]
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Floppy Drive Redirection Starting floppy dr ive redirection: To perform floppy dri ve redi re ct ion, do the fol l owing: 1. Use one of the fol lowing thre e m e t hods t o i nvoke the redi re ct ion: M Click the Fl oppy Drive Re di re ction ic on on t he Re direct i on T ool ba r (see p. 51) M Select Floppy Re di rection on the Consol e Redirect i[...]
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Stopping floppy drive redirection: To stop floppy drive re di rection, use one of the fol l owi ng three met hods: M Click the F l oppy Dri ve Redire ct i on i c on on t he Redire ct i on T ool ba r (see p. 51) M Select Floppy Re di rection on the Consol e Redirect i on m e nu (se e p. 47) M Use the Alt+P hotkey comb ination ( see p. 71) A dialog b[...]
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Floppy Image Creation Using a floppy ima ge fi le during de vi ce redirec t ion i s fa st er and more effici ent t ha n redirecti ng from an actual fl oppy di sk. It is al so m ore convenient t o ha ve a se ri es of floppy image s st ore d on a CD or on a local or ne t worke d ha rd disk drive t ha n to ke ep and maintain actual floppy di sks. To c[...]
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4. In the dial og box that c om e s up: a. Select t he fl oppy dri ve that you wa nt to creat e t he fl oppy i m a ge from b. Sele c t a locat i on where you want the im a ge to be store d a nd give it a fi le nam e c. Put the fl oppy wi th the dat a you wa nt to copy to the im a ge fi le in the fl oppy drive d. Cli ck Start A progress dialog box c[...]
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5. Once the image file is successful ly cr e a ted a confi rm ati on di alog box com es up. Click OK to move on. 6. When the Create Image file f rom a Floppy Media dialog box comes bac k up, c l i c k Exit to close the progra m . This complete s t he fl oppy i m a ge fi l e cre ation procedure . You can now use this ima ge file during de vice redir[...]
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Transfer A Floppy Image To Floppy Disk To transfer a floppy i m a ge t o fl oppy di sk, do the fol l owi ng: 1. Run the Floppy Image Creator program : 2. In the dial og box t ha t come s up, se lect Transfer the Image f rom a file to a Floppy Media , then click Next . 2005-06-09 59[...]
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3. In the dial og box that c om e s up, clic k Browse . 4. Navigat e t o t he i m a ge file you wa nt to transfe r t o the floppy disk, t hen click Open . 2005-06-09 60[...]
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5. In the dial og box t hat appe a rs, clic k Start . A progress dialog box come s up to i ndi cat e t he st at us of t he proc edure : 6. Once the image file is successful ly cr e a ted a di alog box com e s up to indicate so. Click OK to move on. 2005-06-09 61[...]
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7. When the Load Image file to a Floppy Media dialog box com e s ba c k up, c l i c k Exit to close the progra m . This complet e s t he fl oppy i m a ge fi le transfe r to floppy medi a proc edure. Stopping Console Redirection To stop console redire ction, use one of the fol lowi ng three methods: M Click the Stop Redi re ction i c on on t he Redi[...]
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Remote Power Control The second item on the Mana ge menu is Remote Powe r Cont rol : The Power Control di alog box allows you to re mot ely re set, power off, powe r on, and power cycle the host syst em: Simply click the icon to perform the c orresponding action on the re mote system. The entry below the icons indi cates the remote syst em’s curr[...]
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Upgrade Firmware The Upgrade Firmware utility provides an easy, convenient method to upgrade the IP9001’s firmware : To begin, click the Upgrade Firmware entry on the Ma na ge menu to bri ng up t he opening dial og box: Note: 1. Upgrading the fi rm ware is a cri t i cal procedure. Make sure that the cha nces of a power or connectivity loss are mi[...]
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To update the IP9001’s fi rmware, do t he followi ng: 1. Click Enter Firmeare Upgrade Mode . The foll owi ng di alog box appe a rs: 2. In the dialog box t ha com es up, cli c k Browse t o na vi gate t o whe re the firm wa re upgrade file (*.IMA) re sides: When the IP9001 is in Upgrade Mode and you want to abort the procedure, you must use the Can[...]
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3. Select the image f ile (it has an ima extension), then cli c k Open . 4. In the dial og box that c om e s up, clic k Upload . 2005-06-09 66[...]
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5. The up grade utility star ts the uplo ad of th e new firmwar e file and checks it for integrity. After it verifies the imag e file, it displays the f ollowing message: Click OK to move on. 6. A dialog box compari ng t he ol d and ne w ve rsions appears: M To upgrade some com pone nt s but not othe rs, check t he com ponent you want to upgrade in[...]
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7. A confirmation di al og box com es up. Cli c k OK to start the actual upgr ade. 8. A screen showing the upgra de progress comes up. After the procedure ha s successfully completed the fol lowi ng sc re en appe ars: You must now close your browse r and log back ont o the IP9001 in a ne w browse r session. 2005-06-09 68[...]
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Reset the IP9001 The function of t hi s menu ite m i s t o re se t the IP9001: 1. When you click Re se rt Card on the Ma nage me nu, a confirmati on di al og box comes up. Cl ick OK to reset the card: 2005-06-09 69[...]
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2. When the re se t proc edure is c om pl ete, the fol lowing dia l og box appears. : Close your browser and re log int o the IP9001 in a ne w browser session. 2005-06-09 70[...]
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Remote Console Hot key Combinations The following table list s hot ke y combin a tions tha t pe rform many of the remot e console functions di re ctly from the ke yboard. Hotkey Function ALT + S Start Console Redi rection ALT + T Stop Console Redi rection ALT + R Restart Cons ole Redirec tion ALT + F Toggle Full Screen Mode ALT + M Synchronize Mous[...]
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Notes: 2005-06-09 72[...]
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Chapter 6. The Configure Menu Overview When you cli c k Conf igure on the menu ba r, its subm enu drops down: Item Function Use rs Administer users that c an access the IP9001 and host system. Network Configure the IP9001’ s network parameters. Firewall Control which IP addres ses can acces s the IP9001. Alert Notificati on Configure how alerts a[...]
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Users Clicki ng Users on the Confi gure m e nu bri ngs up t he Use r setup dial og box: The dia l og box sc re een el e m e nt s are de sc ri bed in the table be low. Element Function Username Us er’s log in name. Note: The default administrator’s Us ername is root ; the default administrator’s password i s superuser . For sec urity purposes [...]
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Adding Users To add a user account, do the fol lowi ng: 1. In the User di a l og box, clic k Add . The Add a New Use r dialog box a ppe a rs: 2. Key the appropriate informa tion int o the Use rna me, De scription, Pa ssword and Confirm Password fields. Pl ease note the fol lowi ng: M User names are case se nsi tive . They can consist of any com bi [...]
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Removing Users To delete a use r account , do t he fol lowing: 1. Select the account t o be re m oved from the Use r Name list. 2. Click Remove . 3. In the confirmat i on di alog box that com e s up, click OK to confi rm t he delet i on, or click Cancel to abort the procedure . 2005-06-09 76[...]
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Viewing and Editing Users To view and/or edit a use r account , do t he fol l owi ng: 1. Select the account from t he Use r Name list. 2. Click Properties . The Modify User dialog box comes up. This dialog box is similar to the Add a New User dial og box on p. 75. Refer ba ck t o the field desc riptions gi ven there, i f necessary. 3. After you hav[...]
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Network Clicki ng Network on t he Confi gure menu brings up t he Ne t work Confi gura tion dial og box: M The IP9001’s MAC address displays in the MA C Addre ss fi eld. M If you want the IP9001 to get its IP a ddre ss dyna mically (from a DHCP se rver), select Obtain IP address aut omat ically . M If you want to assign a stat i c IP address t o t[...]
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Firewall Clicki ng Firewal l on the Configure menu brings up the Firewa ll Settings dialog box: This dialog box allows you to configure the IP9001’s access pa ra meters, by entering IP addresses and ports to bl oc k or al l ow. M Click the Blo cked Sites tab to enter a range of addresses t hat you want to block. M Click the Trusted Sites tab to e[...]
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After you cli ck Add for ei t he r the Bl oc ke d or Trusted site , t he A dd a R ul e di a l og box comes up: Note: The dialog box shown i s for Bl oc ked site s. The di al og box for Trust ed sites has the same fields, so the descri pt ions that fol low also appl y to the di alog for Trusted sites. Field Function Start IP Address Thi s field allo[...]
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Alert Notification Clicki ng Alert Notification on the Configure menu bri ngs up t he Al ert Notifi cat i on dialog box: This dialog box let s you confi gure where and how vari ous al ert s from the IP9001 are sent. 2005-06-09 81[...]
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Date & Time Clicki ng Date & Time on t he Confi gure menu brings up the Da te & Tim e di al og box: Use this dialog box to se t the IP9001’s date and time. You can set the time manually, synchronize it wi t h your loc a l m achi ne ; or ha ve i t sync hronized with an NTP (Network Time Protocol) se rver. 2005-06-09 82[...]
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Serial Port Clicki ng Serial Port on the Configure m e nu bri ngs up t he Se rial Port di al og box: Use this dial og box t o se t t he serial port pa ramet e rs: ba ud rate, da t a bi ts, pari t y, st op bits, a nd fl ow c ont rol . 2005-06-09 83[...]
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SSL Certificate Clicki ng SSL Certificate on the Confi gure m e nu bri ngs up t he SSL Certificat e di alog box: Use this dia l og box t o upl oa d an SSL Cert i fi c a t e a nd SSL Pri vate Ke y for ve rifica t i on when users access the IP9001 with their browsers. Click the Browse button to navigate t o whe re your Certifi cat e and Pri va te Key[...]
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PMCP File Upload Clicki ng PMCP Heal th Conf igurat ion on the Confi gure menu brings up the The Host Health Monitori ng Fi l e s di al og box. This is the same dialog box, and invol ves the same proc e dure s di sc ussed in Chapt er 2, p. 34, under Load the SDR and Sof t Proc essor (SP ) File . Follow the st eps on t hose pa ge s t o com pl e t e [...]
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IPMI Configuration Clicki ng IPMI Configurat ion on the Configure menu brings up the IPMI Configuration di al og box: To read data from an onboard base boa rd m a na ge ment cont rol ler (BMC) on the motherboard/ se rver board, put a check in the t he checkbox, t he n cli ck Apply . 2005-06-09 86[...]
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Server OS Monitoring and Recovery Clicki ng Server OS Moni t ori ng and Recov ery on the Confi gure menu bri ngs up t he Server OS Monitori ng and Re cove ry di alog box: This dialog box allows you to configure ope rating system monit oring and recove ry methods. 2005-06-09 87[...]
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PPP Configuration Clicki ng PPP Configuration on the Configure menu bri ngs up the PPP Configuration dialog box: This dialog box allows you to set the PPP addre sse s for the Server and Client whe n using a modem. 2005-06-09 88[...]
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Chapter 7. The View Menu Overview When you cli c k View on the menu ba r, its submenu drops down: A brief d escription o f the items is g iven in the tab le below: Each item is exp lained in detail in the sections that fol low. Item Function Card Health Sh ow s health information for the IP9001. Event Log Allows you to vi ew and clear the event l o[...]
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Card Health Clicki ng Card Health on the Vi ew menu bri ngs up a sc re en tha t shows the IP9001’s health informat i on: Event Log Clicki ng Event Log on the View menu bri ngs up a sc re en t ha t al l ows you to vi ew and clear the event logs: 2005-06-09 90[...]
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Server Health Clicki ng Serve r He al t h on the Vi ew menu bri ngs up a sc re en tha t shows the host system’s health information ba sed on the se nsor re adi ngs and pl atform management configuration i nform at ion: 2005-06-09 91[...]
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General Information Clicki ng General Inf ormation on the Vi ew m enu bri ngs up a screen tha t provi de s information about the IP9001: The General Inform ation screen has thre e tabs: Versions; Fe ature s; and Detailed Versions. Versions When the General Informa tion screen comes up, the Versions screen is the one that is displayed. The meanings [...]
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Features The Features screen shows the ava ilable featuers provi de d by the IP9001: The meanings of the para meters and their va lue s are expl ained in the tabl e be low: Parameter Value Virtual Floppy Shows whether or not floppy redirection i s availabl e. Virtual CDROM Shows whether or not CDROM redirecti on is avai lable. Virtual Key board/Mou[...]
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Detailed Versions The Detailed Versions screen shows the version numbe rs of the individua l components t ha t m a ke up t he IP9001’s firmware : The firmwa re compone nt s are list ed in the Parameter column; th e firmware v ersion of each component is lis te d be si de it in the Value column . 2005-06-09 94[...]
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Last Saved Crash Screen The Last Saved Crash Screen on the View m e nu al l ows you t o se e t he l a st t e xt -ba sed screen on the host syst em pri or to its locking up or freezing duri ng a bl ue screen. Thi s is useful because it allows you to troubl eshoot the host system. Clicking this item brings up a logi n screen. Provi de your Username a[...]
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Notes: 2005-06-09 96[...]
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Appendix A. Feature Cable Layout The IP9001 Feature Ca ble’s layout is illustrated on th e next page. Please make not e of t he following: M If you do not have an Ameri can Megatrends Olympus II (series 821) motherboard, you cannot use the I2C connector to monitor th e hardware health of the motherboard. M If you do not use the cha ssi s power on[...]
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1 3 5 7 9 11 15 17 2 4 6 8 10 12 16 18 20 I2C Clock Ground I2C Data Ground Ground Power Off # Reset # Motherboa rd I2C Connector Motherboard Power On Jumper Chassis Power On Switch Motherboard Reset Jumper Chassis Reset Switch Berg Electronics Discrete Crimp-to-Wire FCI Part Number Plastic Housing Polarizing (Center) K ey 65846-006 Tin-Lead Recepta[...]
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Appendix B. API Configuration Program Overview In addition to the usua l browse r based configura tion, t he IP9001 can al so be configured through an API ut ility, which is a GUI progra m that runs under Microsoft Windows. The utility can be run either from the host system , or from a client system. The client system is the one that c onne cts to [...]
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2. If you are running the Confi gApp progra m from the host system, select I am on the server whi ch has an IP9001 plugge d i n ; click OK . Note: Make sure tha t the IP9001 card is connected to the host syst em’s motherboard through the USB cabl e. If you are running the Confi gApp progra m from a re mot e system, select I want t o connect to an[...]
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Configuration The User Manager This dialog box all ows you to add, re m ove , and m odi fy use rs. Adding a User: To add a user, do t he fol lowing: 1. Click Add . The followi ng dialog box a ppe a rs: 2005-06-09 101[...]
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2. Fill in the fi el ds accordi ng to the i nform at i on provi ded in the t a bl e, below: Field Description User Name The name that the new user will log in with. The name cannot be longer than eight charac ters. Description A s hort note to describe this ac count (optional). Password The password that the new user will log in with. M Passwords m[...]
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Modifying User Accounts: To modify a user’s account, do the fol lowi ng 1. Select the user in the Username list, then click Properties . The P roperties dia log box comes up: 2005-06-09 103[...]
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2. Fill in the fi el ds accordi ng to the i nform at i on provi ded in the t a bl e, below: Field Description User Name The user’s name appears here. This field i s disabled, and cannot be edited. Description A s hort note to describe this ac count (optional). You c an edit the information i f you so choos e. Password After enabling Change Passwo[...]
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Network Configuration The Network Configura tion tab al l ows you t o cha nge t he wa y t he IP9001 card connects to the ne t work. By default, the IP9001 card obt ains an IP address dynamically vi a DHCP. You can change this to assign a fi xe d IP address to the card as follows: 1. Enab le Use the following IP address . 2. Specify IP address, ne t[...]
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Advanced Configuration The Advanced di alog box al l ows you t o force your IP9001 card’s on boa rd NIC to a specific MAC address: 1. Key the new MAC addre ss int o the Ne w MA C Addre ss fi eld. 2. Click Apply . 3. To r eset the card, click Reset the card now . 2005-06-09 106[...]
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Appendix C. Remote Recovery Application Overview The Remote Re cove ry Appl ica tion (RRA) is a recovery tool tha t can be exe c ut ed from a remote client syst em, runni ng under Windows, loca ted on the sa me ne twork as the IP9001 card. It i s use d t o re c ove r from a fail e d fl ash at t e m pt . Note: 1. You must physical l y set t he IP900[...]
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After a few momen ts it displays the Active Devices in Recove ry Mode that it has found: The meaning of the sc reen’s buttons ar e expl ained in the t a bl e, below: Button Purpose Listing Stop Click to stop s earching the network for ac tive cards i n Recovery Mode. Refresh Cl ick to restart searc hing the network for acti ve cards in Recovery M[...]
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Flashing the Card To begin the fl ash proc edure, do the fol l owi ng: 1. Select the card(s) tha t you wa nt to flash from the l i st , t he n cli c k Select . The following screen appe ars: The meaning of the sc re en’s fields ar e expl ai ne d i n the table, be low: Field / Button Meaning Select ca rd number: The RRA automatically assigns a car[...]
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2. Fill in the fi el ds wi t h va l ues t ha t are corre ct for t he ca rd’s IP addre ss and t he network it i s on, t he n cl i c k OK . After a few moments, the Remote Reco very Application dialog box come s up: 3. Click Browse and na vigate to the dire ctory tha t t he fl ash file i s l oc aed in; se lect i t ; then click Open : Note: Make sur[...]
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4. When you ret urn t o the Remote Recovery Application dial og box, se lect t he modules you want t o fl ash (c hoose one or more se ct i ons, or Complete Flash ): 5. Click Flash . A confirmati on di al og box com es up: 2005-06-09 111[...]
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6. Click Yes to continue . Aprogre ss i ndi cator sc re en com e s up: Note: Wait unti l al l t he modules have been flashe d. Do NOT quit whi le flashing is in progress. When flashing has suc cessful ly com ple ted, the fol lowi ng sc re en appears: 7. Click OK to end the program Note: If the oper ation fails, tr y to flas h the image again with F[...]
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Appendix D. Troubleshooting Screen Distortion Problem: The screen on the host system is blurry whe n usi ng sc re en re sol ut ions lowe r tha n 1024x768. This happe ns for bot h consol e re direc ti on and t he physi cal t e rm i na l on t he host system. Explanation: The IP9001 card’s VGA chip has both a di gi tal and ana log si gnal. When the [...]
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BMC Not Responding Problem: The BMC does not respond. The host system can’t be powered off, powered on, or power cycled. Host syst em he alth information cannot be obt ained. Explanation: 1. Use server’s onboard BMC to access he al th inf ormat ion was not enabl e d in IPMI configuration. 2. The BMC I2C address isn’t se t t o 0X20. 0x20 i s t[...]
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Connot Manage Host System’s Power Remotely Problem: Cannot remote ly powe r on, power off, or powe r cycle the host syst em. Explanation: 1. The feature cabl e i sn’t connected properl y be tween the IP9001 and t he host system’s main board and chassis. 2. The AC wall ada pt e r i sn’t conne ct ed t o t he IP9001. Both of the above connecti[...]
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Unexpected Errors After Flashing New Firmware Problem 1: After flashing ne w fi rm ware to the IP9001, there are une xpected errors. Explanation: There was a ch ange in th e Config secti on of t he ne w firmwa re i m a ge and you didn’t perform a Complete fl ash. Whe ne ve r the re i s a cha nge in Config secti on of t he ne w firmware i m a ge ,[...]
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Appendix E. Modem Daughterboard Overview Installat i on of t he optional m odem daught erboard allows t he IP9001 card t o do the following: M Configure and reset the IP9001 card M Update the IP9001 card’s firmwa re M View the IP9001 card’s healt h i nform at i on and eve nt l og M View the host system’s he alth inform ation M Remotely contro[...]
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Before You Begin Avoid Electrostatic Discharge (ESD) Electrostatic discharge (E SD) can damage the IP9001 card and ot he r system components. Ke ep your IP9001 card in its antistatic bag unt il it is ready to be instal l e d. Avoi d cont act with any com pone nt or conne ctor on any adapter card, pri nt ed ci rc ui t board, or m emory module. Ha nd[...]
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Installation The IP9001 modem da ughterboard is an opt ional com pone nt. Refer t o t he di agram below as you perform t he fol lowing steps: 1. Unpack the mode m da ughterboard and inspe ct it for obvi ous da m a ge . 2. If the IP9001 is already inst alled in a host syst em, power down the host syst em and IP9001 card. Physically unplug al l ext e[...]
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Notes: 2005-06-09 120[...]
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Appendix F. Port Usage Port Usage Table Port Protocol Purpose Direction 5121 TCP Remote Keyboard and Mouse data (iUSB HID) Bidi rectional . 5120 TCP CD Redirection (iUSB - CD) Bidirectional. 5123 TCP Floppy Redirection (iUSB - Fl oppy) Bidirec tional. 7578 TCP Video Redirection Bidirecti onal. 6577 TCP (&SSL) CURI (API) (Same is used for S SL) [...]
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Notes: 2005-06-09 122[...]
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Appendix G. MAC Address Map MAC Address Location Description 00-40-D9-0S-9B-3C Server Room 3 Rack 2, 5 Mail Server 2005-06-09 123[...]
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Notes: 2005-06-09 124[...]
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Appendix H. Linux 7.x Considerations Overview This appendix de sc ri bes how to set up t he USB ke yboa rd and mouse for redi rection on a host system running RedHa t Linux 7. x. For Linux 8.x and above, di sre ga rd thi s appendix. Preparation Mouseconfig You will need t o i nst al l t he fol l owi ng file: mouseconfig-4.22-1.i386.rpm If it isn’[...]
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USB Mouse M If you are adding USB mouse support to a syst em tha t wa s ori gi na lly inst alled with a PS/2 mouse, follow th e instruc tions, below. M If you are adding PS/2 mouse support to a syst em tha t wa s ori gi na lly inst alled wi th a USB mouse, first reboot the com puter to allow Linux to confi gure and realloc a te the interrupt s for [...]
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Appendix I. Specifications Function Specification Processor S OC 32 bit 266 MHz 400 MIPS MMU 16K I-Cache 16K D-Cache CPU Memory 32MB PC-133 MHz S DRAM Flash 16 MB; 16 bit Frame Grabber AMI Proprietary Hardware A ssist Engine for Faster Console Redi rection A. Compression Method: - Hardware + Software Combinati on B. VGA Capture Screen Resolution: -[...]
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Function Specification Serial Ports (x 3) Debug Port RS-485 1 External Form Factor Half Size Standard P CI Card Debut Support Jtag ICE Power Consumption 15W (max) Weight 128g Dimensions 18.77 x 12.67 x 0.21cm 2005-06-09 128[...]
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A Adding users . . . . . . . . . . . . . . . . . 75 Advanced Configuration . . . . . . 106 Alert Notification . . . . . . . . . . . . . 81 API Configuration . . . . . . . . . . . 107 API Configuration Program . . . . . 99 Advanced Configuration . . . . 106 Configuration . . . . . . . . . . . . . 101 Network Configuration . . . . . 105 Setup. . . . [...]
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L Last Saved Crash Scree n . . . . . . . 95 Linux 7.x Considerations . . . . . . 125 Logging In . . . . . . . . . . . . . . . . . . 41 M MAC Address . . . . . . . . . . . . . . . . . 7 MAC Address Map . . . . . . . . . . 123 Main screen . . . . . . . . . . . . . . . . . 42 Manage menu . . . . . . . . . . . . . . . . 43 Modem daughterboard . . . . .[...]