ATEN KW-1000 manual

KVM ov er Wireless TM KW1000 User Manual Enter prise KVM Solutions by A TEN 2005-09-05[...]

Regulatory Information 1. This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are design[...]

User Notice All information, documentation, and sp ecifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fi[...]

Safety Instructions General ! Read all of these instructions. Save them for future reference. ! Follow all warnings and instructions marked on the device. ! Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. ! Do not use the device near water. ! Do not place the device near, [...]

! To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS). ! Position system cables and power cables carefully; be sure that nothing rests on any cables. ! When connecting or disconnecting power to hot-pluggable power supplies, o[...]

Rack Mounting ! Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. ! Always load the rack from the bottom up, [...]

Package Contents The complete KW1000 package contains the following components: ! 1 KW1000 KVM over WIRELESS ™ Control Unit ! 1 Custom KVM Cable Set ! 1 Power Adapter ! 1 Software Disk ! 1 User Manual ! 1 Quick Start Guide ! 1 Warranty Registration Card Check to make sure that all the components are present and in good order. If anything is missi[...]

Contents Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . ii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Rack Mounting . . . . . . . . . . .[...]

Chapter 4. Administration Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Access Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 IP Address . . . [...]

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 General Operation . . . . . . . . . . . . . . . . . . . . . . . . . 43 Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 The Windows Client . . . . . . . . . . . . . . . . . .[...]

About This Manual This User Manual provides information concerning the installation, configuration, and operation of the KW1000 KVM over Wireless ™ module. Overview Chapter 1, Introduction, introduces you to the KW1000 System. Its purpose, features and benefits are described. Chapter 2, Hardware Setup, presents the front and back panel components[...]

Conventions This manual uses the following conventions: Courier Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded , they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with se[...]

ALTUSEN Technical Support North America Technical Phone Support Registered ALTUSEN product owners are entitled to telephone technical support. Call the ALTUSEN Technical Support Center: 949-453-8885. International Technical Phone Support 1. Contact your local dealer. 2. Call the ALTUSEN Technical Support Center: 886-2-8692-6959. E-mail Support E-ma[...]

Notes: 2005-09-05 KW1000 User Manual xiv[...]

Chapter 1. Introduction Overview The KW1000 is a control unit that uses the TCP/IP and IEEE 802.11b protocols to allow administrators to remotely monitor and access their computer/server installations wirelessly. Wireless connectivity eliminates the infrastructure expense and inconvenience of wired networks at the same time that it provides the adm[...]

The Administrator and Client utilities provided with the KW1000 package make the KW1000 easy to install, maintain, and operate. System administrators can handle a multitude of tasks with ease - from installing and running GUI applications, to BIOS level troubleshooting, routine monitoring, concurrent maintenance, system administration, rebooting an[...]

Features ! Wireless remote access of KVM switches or servers (IEEE 802.11b WLAN) ! Advanced security features: password protection; advanced encryption technologies ! High video resolution: up to 1600 x 1200 DDC2B ! Windows GUI and Java based Client soft ware; Java client works with all operating systems. ! Firmware upgradable via WLAN Ethernet con[...]

Notes: 2005-09-05 KW1000 User Manual 4[...]

Chapter 2. Hardware Setup Front View 1. Reset / FW Pressing and holding this switch in while powering ON the KW1000 returns it to the factory default firmware level. After the KW1000 has been powered ON, pressing and holding this switch in for more than two seconds performs a system reset.* 2. Tx / Rx Lights ORANGE to indicate the KW1000 is connect[...]

Rear View 1. Antenna 2. KVM Port The KVM cable that links the KW1000 to the server or KVM switch plugs in here. 3. Local Console Port Section The local administrator’s keyboard, monitor, and mouse plug in here. Each port is indicated by an appropriate icon. The administrator can use this console to access the server (or KVM switch) connected to t[...]

Installation To install the KW1000, refer to the diagram below (the numbers correspond to the numbered steps), and do the following: 1. Plug the local administrator’s keyboard, mouse, and monitor into the unit’s Console Ports. 2. Use the KVM cable provided with this package to connect the KW1000’s KVM Port to the Keyboard, Video and Mouse por[...]

Notes: 2005-09-05 KW1000 User Manual 8[...]

Chapter 3. Getting Started Wireless Connection You must configure your computer’s wireless card for an IP address that corresponds to the KW1000’s network address. The KW1000 has a default IP address of 192.168.1.101 with a subnet mask of 255.255.255.0. If the KW1000’s address hasn’t been cha nged from the default, valid address ranges for [...]

The KW1000 login page appears: Provide a valid Username and Password, then Click Login to continue. When you have successfully logged in, the Main Screen appears: Note: 1. All screen displays are for example purposes. The actual s creens that you see may vary slightly as to appearance and wording. 2. If you are the administrator logging in for firs[...]

3. If you supplied an invalid login, the authentication routine will return this message: Invalid Username or Password. Please try again. If you see this message, log in again being careful with the Username and Password. Screen Elements Except for the Logout icon, the icons arranged horizontally across the top of the page are the administration ut[...]

Notes: 2005-09-05 KW1000 User Manual 12[...]

Chapter 4. Administration Introduction The administration utilities, represented by the icons located across the top of the KW1000 web page, are used to configure the KW1000 for operation. This chapter discusses each of them in turn. As you make your configuration changes, Click the Apply button at the left of the web page to save the change s in t[...]

General The General panel displays three ite ms of information about the KW1000’s status. This is the same information that appears after you successfully log in from a browser: An explanation of each of the fields is given in the table below: Device Name: To make it easier to manage installations that have more than one KW1000, each one can be g[...]

Network The Network dialog is used to specify the KW1000’s network environment. The page is divided into three pane ls: Access Port; IP Address; and Log Server. Access Port As a security measure, if a firewall is being used, the Administrator can specify the port numbers that the firewall will allow (and set the firewall accordingly). Users must [...]

IP Address The KW1000 uses a fixed IP Address. The default address is 192.168.1.101. If you choose, you can assign it a different one by keying the new address into the IP address field. The valid address ranges are: 192.168.1.1 ~ 192.168.1.99; and 192.168.1.102 ~ 192.168.1.254 Note: Addresses 192.168.1.100 and 192.168.1.101 cannot be used. Log Ser[...]

Security The Security page is used to control access to the KW1000. ! IP and MAC Filters permit or deny access to the KW1000 for specific IP and MAC addresses attempting to access the system with KW1000 Client software. ! The Web Page name lets the Administrator specify the web page that the user connects to when he accesses the KW1000 with his bro[...]

Filtering ! There are a maximum of 100 filters allowed for each category (User IPs, User MACs, and Administrator MACs). ! To enable IP filtering for User Stations, Click to put a check mark in the IP and/or MAC Filter enable checkbox. ! To add a filter, Click Add . Dialog boxes similar to the ones below appear (the top example is for IP address fil[...]

! Click OK when done. ! To delete a filter, select it and Click Remove ; To modify a filter, select it and Click Edit . The Edit dialog box is similar to the Add dialog box. When it comes up, simply delete the old address and replace it with the new one. ! User Station filtered items can be specified as included or excluded by highlighting the item[...]

User Manager The User Manager dialog is used to manage user profiles. ! A maximum of 64 user profiles can be created. ! To add a user, fill in the information asked for in the User Info dialog box and Click Add . ! To delete a user profile, select it and Click Remove . ! To modify a user profile, select it; change the information shown in the User [...]

An explanation of the profile items is given in the table below: Username A minimum of 6 and a maximum of 15 characters is allowed. Password A minimum of 8 and a maximum of 15 characters is allowed. Confirm To be sure there is no mistake in the password you are asked to enter it again. T he two entries must match. Description Additional information[...]

Customization This configuration dialog allows the Administrator to set Timeout , Login failure , and Working mode parameters. An explanation of the Customization parameters is given in the table below: Tim e ou t Con tr ol If the KW1000 doesn’t receive any input from the computer that currently has access to it for the amount of time specified h[...]

Firmware New versions of the KW1000 firmware can be downloaded from our website at http://www.altusen.com as they become available. To upgrade the firmware, do the following: 1. After downloading the new firmware file to your computer, open the Firmware configuration dialog. 2. Click the Browse button; navigate to the directory that the new firmwar[...]

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Chapter 5. The Windows Client Starting Up To access the KW1000 with the Windows Client software: 1. After you log in, Click the Windows Client icon at the left of the web page (see p. 10). Note: You must have DirectX 7.0 or higher installed on your computer. If not, the Client program will not load. 2. In the dialog box that comes up, click Open . [...]

Note: 1. If Full Screen Mode is enabled (there is a check mark in the box), the remote display fills the entire screen of your local monitor. 2. If Full Screen Mode is not enabled (there is no check mark in the box), the remote display appears as a window on your desktop. If the remote screen is larger than what is able to fit in the window, move t[...]

Operation Once the Switch to the KW1000 has been accomplished, the remote system’s video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captu red and sent to the remote system. OSD Control Panel A small OSD control panel showing the remote unit’s video resolution and the KW1000’s IP[...]

Keystrokes Keyboard input has no effect on the local computer except for [Alt + Tab] and [Ctrl + Alt + Del]. ([Alt + Tab] and [Ctrl + Alt + Del] are retained on the local system to switch among applications and to recover from disaster.) In order to provide the [Alt + Tab] and [Ctrl + Alt + Del] functions on the remote system, one of the Function K[...]

If these procedures still do not help, se t the mouse speed and acceleration for the computer (or computers via KVM switch) connected to the KW1000 as follows: Windows 2000: Set the mouse speed to the middle position; set the mouse acceleration to None (Control Panel → Mouse → Mouse Properties → Motion): Windows XP/Server 2003: Set the mouse [...]

WinMe: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this). WinNT / Win98 / Win95: Set the mouse speed to the slowest position. Hotkeys The Hotkey Setup Screen: Various configuration actions related to the keyboard, video, and mouse can be performed via hotkey combinations. The Hotk[...]

An explanation of the actions is given in the table, below: Action Explanation Exit remote location Break the connection to the KW1000 and return to local operation. Adjust Video Bring up the video adjustment utility. Toggle OSD Toggles the OSD display Off and On. Toggle mouse display If you find the displa y of the two mouse pointers (local and re[...]

Configuring the Hotkeys If you find the default Hotkey combinations inconvenient, you can configure them to whatever suits your taste, as follows: 1. Highlight the Action, then Click Start . 2. Key in the Function keys (one at a time). The key names appear in the Key field as you press them. 3. When you have finished keying in your sequence, Click [...]

The meanings of the adjustment options are given in the table below: Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the function detect the vertical and horizontal offset values of the remote screen and automatically synchronize [...]

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Chapter 6. The Java Client Introduction The Java Client makes the KW1000 accessible to all platforms that have Java 2 installed. Java 2 is available fo r free download from Sun’s Java web site (http://java.sun.com). To access the KW1000 with the Java Client software: 1. After you log in (see p. 10), Click the Java Client icon. 2. In the dialog bo[...]

Operation You can work on the remote system via the screen display on your monitor just as if it were your local system. The Java Client’s toolbar is hidden in the blank area at the bottom center of the screen. When you move the mouse pointer over this area, the toolbar appears: Note: 1. You can switch between your local and remote programs with [...]

The Toolbar The Toolbar at the bottom of the screen is a Java applet that gives you control over the KVM operations. Going from left to right on the toolbar, its functions are as follows: Video: Clicking the first button brings up the Video Settings dialog box: This is similar to the Adjust Video feature of the Windows Client. See p. 32 for details[...]

Mouse: At times the local mouse movement ma y lose sync with the remote mouse movement. If performing an Autosync doesn’t resolve the problem, the Mouse Synchronization function gets them back into sync. This is similar to the Mouse Synchronization feature of the Windows Client (see p. 28 for details). 1. Click the Mouse Synchronization button. T[...]

Chapter 7. The Log File Overview The KW1000 logs all the events that take place on it, and writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the left of the web page. A screen similar to the one below appears: To clear the log file, click on the Clear Log icon at the lower right o[...]

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Appendix Specifications Function Specification Connectors Console Ports 1 x 6 pin mini-DIN F - Keyboard 1 x 6 pin mini-DIN F - Mouse 1 x HDB-15 F - Video KVM Port 1 x SPHD-15 F Power 1 x DC Jack (DC 5V; 2.6A max) LEDs Tx/Rx 1 (Amber) Link 1 (Green) Power 1 (Blue) WLAN 1 (Amber) Video Up to 1600 x 1200 @ 60 Hz Power Consumption 1800 mA Protocols IEE[...]

Rack Mounting For convenience and flexibility, the KW1000 can be mounted on a system rack. To rack mount the unit do the following: 1. Screw the mounting bracket into the top or bottom of the unit as shown in the example diagram below. 2. Screw the bracket into any convenient location on the rack. 2005-09-05 KW1000 User Manual 42[...]

Troubleshooting General Operation Problem Resolution Erratic Operation If the KW1000 is connected to a KVM switch, make sure to power on the switch before powering on the KW1000. Press and hold the WLAN Reset button (see p. 5), for 10 seconds. Sun Systems Problem Resolution Video display problems with HDB-15 interface systems (e.g., Sun Blade 1000 [...]

The Windows Client Problem Resolution Remote mouse pointer is out of step. 1. Use the AutoSync feature (see Video Adjustment , p. 32), to synchronize the local and remote monitors. 2. If that doesn’t resolve the problem, use the Adjust Mouse feature (see Mouse Movement , p. 28) to bring them back in step. Part of remote window is off my monitor. [...]

Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the KW1000 and remove its housing. 2. Short the jumper on the mainboard labeled J6[...]

Limited Warranty ALTUSEN warrants this product against defects in ma terial or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN’s support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the or[...]

A Administration . . . . . . . . . . . . . . . . . . . . 13 Administrator Login Failure . . . . . . . . . 45 Administrator Utility . . . . . . . . . . . . . . . . 2 Customization page . . . . . . . . . . . . . 22 Autosync . . . . . . . . . . . . . . . . . . . . . . . . 37 C Components Rear panel . . . . . . . . . . . . . . . . . . . . . . 6 OSD . .[...]

U Upgrading firmware . . . . . . . . . . . . . . . 22 Upgrading the Firmware . . . . . . . . . . . 23 User manager . . . . . . . . . . . . . . . . . . . . 20 V Video Adjustment Java Client . . . . . . . . . . . . . . . . . . . . 37 Windows Client . . . . . . . . . . . . . . . 32 W Windows Client . . . . . . . . . . . . . . . . 2, 25 Hotkeys . . . .[...]