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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Avanti 3015D. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Avanti 3015D o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Avanti 3015D se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Avanti 3015D, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Avanti 3015D debe contener:
- información acerca de las especificaciones técnicas del dispositivo Avanti 3015D
- nombre de fabricante y año de fabricación del dispositivo Avanti 3015D
- condiciones de uso, configuración y mantenimiento del dispositivo Avanti 3015D
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Avanti 3015D no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Avanti 3015D y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Avanti en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Avanti 3015D, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Avanti 3015D, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Avanti 3015D. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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A vanti 3020 set A vanti 3015 D set User guide 79-620-00 10/ A Issue 1 3020&3015D.txt.book Page 1 Tuesday, August 3, 1999 1:14 PM[...]
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79-620-0 010/A, Is sue 1 A vanti 3020 set A vanti 3015D set User guide Telrad Telecommunications I nc., Woodbury, New Yo r k 3020&3015D.txt.book Page 2 Tuesday, August 3, 1999 1:14 PM[...]
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NOTICE This pub lication refers to T elrad's A vanti 3020 se t and A vanti 301 5D set connected to T elrad's DIGI- T AL KEY B X system, Release SB7, or T elrad's DIGIT AL 400 system, Release DB7, o r T elrad’ s DIGIT AL 100 0 system, Release LB 7, as of July , 1999. T elr ad reser ves the right to modi fy the eq uipment and the so [...]
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79-620 -0010/A, Issue 1 Prin ted in Isr ael 3020&3015D.txt.book Page 5 Tuesday, August 3, 1999 1:14 PM[...]
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iii CONTENTS ABOUT YO UR AVANTI TEL EPHONE ................... ............. ............. ... 1 TELEPHO NE SET BU TTONS .................. ............. ............. ............. ... 1 SWITCHING FRO M HANDSET TO HA NDSFREE OPER ATION ....... 6 DISTINCTIVE RING ING .................... ....... ...... ....... ...... ....... ............. ... 7 MUT[...]
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iv Figure 1 Avanti 3020 set f aceplate[...]
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v Figure 2 Avanti 3015D faceplate 3020&3015D.txt.book Page v Tuesday, August 3, 1999 1:14 PM[...]
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Avanti 3020 and Avanti 3015D sets 1 ABOUT YOU R A V ANTI TELEPH ONE The A vanti 3020 and A vanti 3015D sets ar e equippe d wi th onhook d ialing, full sp eakerphon e and ho t dialpad capabil- ity , wh ich enable s you to ma ke a call or oper ate any fea ture by pressing th e di a l pad bu tto ns. Y ou m ay a lso r eceive and disconne ct calls, pr o[...]
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2 Avanti 3020 and Avanti 3015D sets NOTE In this guide , telephon e set fixe d butto ns appea r in bold type, in capital lette rs and within square brackets, e.g., [HOLD] . Softkeys appear in bo ld and italicize d type, in capital letters w ithi n curl y br a ckets . Som e of the na m es o f softkeys are sl ightl y di f fere nt on the A va nti 30 2[...]
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Avanti 3020 and Avanti 3015D sets 3 Fixed feature buttons The foll owing f ixed fea ture but tons appe ar on you r Speak- erphon e set: [HOLD ] This butt on place s a call on hold. [FEA TURE] Press [FE A TURE ] and th en dia l a feat ure access code to activate features (s ee the Feat ure codes tabl e at the end of this guid e). [PICK UP] Press thi[...]
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4 Avanti 3020 and Avanti 3015D sets is active. Pressing t his button when the telephon e is idle changes the display co ntrast. [FLASH ] Depending on system prog ramming, this bu tton is used to disconne ct or to send Flash Si gnal to th e connect ed remote e xchange. Programmable buttons The fol low ing but to ns on yo ur se t hav e a lread y been[...]
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Avanti 3020 and Avanti 3015D sets 5 DN buttons DN butto ns are butto ns associated with specific Directory Number s. The first DN butto n is your Primary DN button, which has the same number as your extension. The Primary DN but- ton is used for making and receiving most of your calls. Wheneve r you pick up t he handse t, your P rimary DN but- ton,[...]
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6 Avanti 3020 and Avanti 3015D sets NOTE for each app licable feature. Consult y our System Admin istrator f or further deta ils about the progr amming of yo ur teleph one set. Outside line buttons One or mor e of the but tons on your tele phon e may be associated w ith either specific li nes or outsid e line grou ps. T o acces s a line for dialing[...]
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Avanti 3020 and Avanti 3015D sets 7 DISTINCTIVE RINGING Y ou can prog ram telepho ne sets l ocated close to each other w ith distin ctive rings, to en able yo u to identi fy which teleph one is ring ing. N ine dif ferent ri ngs are availabl e. T o change the ring for your telephone set 1. Press [* ] and [#] simultaneo usly . 2. Press one of the d i[...]
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8 Avanti 3020 and Avanti 3015D sets MUTE If you wa nt to talk t o someone in your of fice during a call, withou t the c o nnec t ed p ar ty hea ring, y ou ca n dis ab le th e handset or tele phone se t microph one. T o enable or disable the microphone (MUTE) • Press [MU TE] duri ng a conve rsation. T o enable or disable the handse t microphone (H[...]
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Avanti 3020 and Avanti 3015D sets 9 HOT DIALP A D The hot d ialpad e nables yo u to dial and acti vate feat ures without l ifting t he handset or pressing [SPKR] first. NOTE The instru ctions in thi s guide assume that yo u have hot dialpa d capability . 3020&3015D.txt.book Page 9 Tuesday, August 3, 1999 1:14 PM[...]
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10 A vant i 3020 and Avanti 3015D sets INTERNAL CALLS T o place a non-ringing call • Dial the extensio n number . T o place a ringing call 1. Dial tone acce ss code [1] . 2. Dial th e extension number . If the extension you called is busy (CALLBACK) When yo u dial an extensio n and he ar busy tone , you can acti vate the Callb ack fea tur e: 1. O[...]
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Avanti 3020 and Avanti 3015D sets 1 1 BARGE INTO A CO NVERSA TION Depending on system prog ramming you may be able to break int o another conve rsation.W hen you d ial an e xten- sion an d hear busy tone: • On t h e Avanti 3020 , pres s {BARGE IN} . On th e Avan t i 3015 D, pr es s {BRG IN} . A warn ing ton e is hea rd by all par ties, dep ending[...]
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12 A vant i 3020 and Avanti 3015D sets ANSWERING CALLS When you receive a call an in dicat or f lashe s gree n on a teleph one set that is programme d with DN button s. For inter nal calls the top l ine of the display show s the name of the ca ller and thei r extensio n number . For external calls th e display sho ws the trunk na me and number . Y [...]
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Avanti 3020 and Avanti 3015D sets 1 3 CALL W AITING Y ou may he ar either a ring or a bee p, indica ting a se cond call, whi le a l re ady en gage d in a co nvers ati on . Y ou can answer th e call withou t disconnecti ng the first call. T o answer a second call 1. Press [H OLD] ; The first call is put on hold. The in dicator for that line flashes [...]
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14 A vant i 3020 and Avanti 3015D sets OUTSIDE CALLS Outside calls may be p laced by acce ssing an ou tside line (or gro up) or by u sing the Least Cost Routi ng (LCR) fea- ture . When th e instructions tell you to access an outside line, you may: • Dial an outsi de line number , an outside line gr oup num - ber or the LC R access cod e (usuall y[...]
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Avanti 3020 and Avanti 3015D sets 1 5 T o dial the number saved 1. Access an ou tside line. 2. Press [F EA TURE] . 3. Dial the SA VE/REP EA T access code. AUTOMA T IC REDIAL If yo u d ial an out s ide nu mb er an d hear bus y tone , you c an have the system d ial the numbe r several times, at defined intervals. When yo u hear busy t one: • Press [...]
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16 A vant i 3020 and Avanti 3015D sets T o cancel trunk queue 4. On the A vanti 3020, press {CNCL TKQUE} . On th e Avan t i 3015 D, pr es s {CL TKQ} . CIRCUMVENT EXTENSION RESTRICTIONS (TRA VEL CLAS S OF SER VICE) Y ou can dial an outsid e numbe r from a toll-re stricted te le- phone b y temp orarily assi gning i t your own extensio n's Class [...]
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Avanti 3020 and Avanti 3015D sets 1 7 HOLD There are two types of ho ld: • Exclusive hold: the call can be retrie ved only from your extensio n. • Inclusive hold: the cal l can also be retri eved by ot her sets wi th a b utt on for t hat appe ar anc e. Y ou cannot transfer a call that is on hold . When y ou plac e a cal l on ho ld, yo u autom a[...]
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18 A vant i 3020 and Avanti 3015D sets TRANSFERRING CALLS Y ou can transf er a call to an other ex tension: 1. Press [TRANSFER] . 2. Dial th e extension number . 3. Announce the cal l when th e other party answer s and then hang- up . T o retr i eve a tr ansf erred call If you h ave n o t yet hu ng u p and t he other pa rt y has not yet answered th[...]
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Avanti 3020 and Avanti 3015D sets 1 9 CONFERENCE CALLS A total of eigh t parties, any of wh ich may be on ou tside lines, can parti cip ate in a confe rence . T o establish a conference 1. Make the first call . 2. On the A vanti 3020, press {CONFERENCE} . On th e Avan t i 3015 D, pr es s {CONF} . 3. Make the next ca ll. After the call is an swe r e[...]
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20 A vant i 3020 and Avanti 3015D sets PICKUP Y ou can answ er a call at anothe r extension, without lea ving your de sk. T o pick up a call on hold or ringing at another extension 1. Press [PICK UP] . 2. Dial the number of the exten s ion at which th e cal l is ringin g or on hold. T o pick up a call ringing in your pickup group • Press a M EMOR[...]
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Avanti 3020 and Avanti 3015D sets 2 1 MESSAGES If after di aling an ext ension, ther e is no answer or you hear busy tone , you can se nd a basic message or a message from a def ined lis t, whic h appe ars on the d isplay of th e extensio n you cal led. When yo u send a basic me ssage, di splay tele phones show “ CALL ” followed b y your exte n[...]
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22 A vant i 3020 and Avanti 3015D sets 3. On the A vanti 3020, pr ess {SEND MSG} On th e Avan t i 3015 D, pr es s {SND MG} . 4. Ha ng up. T he messa ge is sent . Canceling the message process Y ou may cancel th e message p rocess at any time: •P r e s s [FLASH] . RECEIVING MESSAGES When messa ges have b een left at you r extensio n, your [MSG] in[...]
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Avanti 3020 and Avanti 3015D sets 2 3 DO NOT DISTURB (DND) If you do not want ca lls to ring at your telepho ne, tempo- rarily , you can a ctivate th e DND fe ature. NOTE If your t elephone set is not prog rammed with DN buttons, the DND indicat ion is sli ghtly d if ferent. If the [DND] button f lashes red, th is indicates t hat your se t is progr[...]
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24 A vant i 3020 and Avanti 3015D sets T o program a DND message 1. Press [F EA TU RE ] . 2. Press [SPEED DIAL/PROG] . 3. Press [DND] or On the A vanti 3020, {DND MSG} On the A vanti 3015D, {DND MG} . 4. Enter a message number , or , Press [LO H I] repea tedly to scroll through th e availabl e messag es (s ee th e DN D Messa ges t able a t the e nd[...]
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Avanti 3020 and Avanti 3015D sets 2 5 FORW ARDING CA LLS Y ou ma y program your tele phone se t to forwar d your cal ls to anoth er extensio n. T o program call forwarding (A vanti 3020) 1. If your se t does no t have DN button s, skip to step 2. I f you want to pro g ram forw ard in g for a sp ecifi c DN , f irst press the desire d DN button. If m[...]
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26 A vant i 3020 and Avanti 3015D sets the c ontent s of t he memory . Calls a re f orwar ded to the conte nts of the MEMOR Y button or SPEED DIAL bin . If you chan ge the conte nts of the SPEE D DIAL bi n, calls are forwar ded t o t he new d estina- tion. This does not app ly to the MEMOR Y button. 6. Ha ng up . T o canc el call f orwardi ng (A va[...]
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Avanti 3020 and Avanti 3015D sets 2 7 4. Dial th e code de signating the calls y ou want forw arded: 5. Enter th e new d estin ation f or Call forward ing. NOTE Instead o f dialin g the exte nsion number , you ma y press a M EMOR Y button pro grammed with an extensio n number (for internal calls o nly) - or press a SPEED DIAL button ( or press [SPE[...]
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28 A vant i 3020 and Avanti 3015D sets 5. Dial th e code de signating the type o f call for warding that you wa nt to cance l: 6. Ha ng up . CANCELING CALL FORW ARD TO ME If anothe r set h as prog rammed your telep hone set a s its forwa rding de stinati on and you do not wish to be disturbed by those ca lls, you can can cel your status as a call f[...]
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Avanti 3020 and Avanti 3015D sets 2 9 ABBREVIA TED DIALING This secti on describ es several ways of abbrevia ting di al- ing. S ave/ R ep eat and Redi al are descr ibed i n Outsid e Calls, above. SPEED DIAL Speed dial s hor tens t he p roce du re of diali ng ou tsi de nu m- bers by usi ng spe ed dial bu tto ns an d sp eed di al mem or ies (called ?[...]
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30 A vant i 3020 and Avanti 3015D sets MEMOR Y BUTTO NS Memory b uttons ar e used fo r one-p ress dial ing of exte n- sions an d feature a ccess codes. T o dial with a MEMOR Y button • Press the program med but ton. T o program a MEMOR Y butt on 1. Press [F EA TU RE ] . 2. Press [ SPEED DIAL/PROGRAM] . 3. Press the MEMOR Y button to b e programme[...]
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Avanti 3020 and Avanti 3015D sets 3 1 General key functions Use t he [LO HI] button to scroll th rough t he menu of lists and th roug h the en tries in the Ph one Book list s. If you only see t he na me , pre ss th e [LO HI] button t o view the num- ber . Press [FEA TUR E] to return to the previo us display . Press {EXIT} to exi t from the Phon e B[...]
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32 A vant i 3020 and Avanti 3015D sets If you wan t to see d etails of the e ntry before d ialing the number on the Av anti 3020 teleph one set, p ress the softkey on the right sid e of the ap pr op ria t e name . Wit h the A vanti 3 015D tele phone se t, press [TRANSFER ] . The display sh ows the name for th e entry , the n umber of the spee d d i[...]
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Avanti 3020 and Avanti 3015D sets 3 3 T o delete an entry from your private Phone Book 1. Access Phon e Book as i f you ar e going to dial a num- ber (st eps 1-4 in “ T o dial a number from the Phone Book ” above) for th e ent ry you want to delete. 2. On the A vanti 3020 telephon e set, press the soft key to the righ t of the e ntry , On the A[...]
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34 A vant i 3020 and Avanti 3015D sets Phone Book dialing equivalents As s hown in t he above table, you press th e dialpa d butt on once for th e first lett er appear ing on it, twice for the second letter appeari ng on it, a nd three times for the t hird lett er appear ing on it. With each pr ess of the b utton , th e corr espon ding char acte r [...]
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Avanti 3020 and Avanti 3015D sets 3 5 W arning signal Y ou hear a three -beep w arnin g tone: • If you try to access a P hone Book l ist that you are not auth oriz ed to use; • If you try to save a na me without en tering a number for it; • If you try to ad d a new name to your pri vate list w hen you have no avail able spee d dial bi ns; or [...]
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36 A vant i 3020 and Avanti 3015D sets ALARM Y our telep hone can sound an alarm rin g at a p rogramm ed time. T o program an alarm time 1. On the A vanti 3020 set, pre ss {PROGRAM} . On the A vanti 3015D set, press {PROG} . 2. Press {TIME} . 3. Dial the four-digit alarm time (HH:MM) using th e 24 hour forma t (e.g. 1530 fo r 3:30 pm). 4. Press {SA[...]
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Avanti 3020 and Avanti 3015D sets 3 7 TELEPHONE LOCK Y ou can preve n t people from making ou tside calls from your tele phone. T o lock your telephone 1. Dial the LOCK access code. Displa y tele phon es show ENTER CODE : 2. Dial yo ur Executive Cred it Code (see you r Syste m Admin i stra tor). 3. Ha ng up . The tele phone l ock dialing restricti [...]
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38 A vant i 3020 and Avanti 3015D sets DOOR UNIT Y our system may have a doo r unit equipp ed with an inter- com an d ele ct r ic do or latc h. When a visit or pr esse s the doorbell, up to four system e xtensions ring. When the door bell rings If yo ur tele phone is ring ing: • Press [SPKR] or li ft the han dset. If anothe r extensi on is ri ngi[...]
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Avanti 3020 and Avanti 3015D sets 3 9 NOTE P AD Y ou can save a number of up to 16 digits duri ng a call. 1. Press [FE A TURE ] . 2. Press [ SPEED DIAL/PROGRAM] twice . 3. Dia l an avai lable speed di al bi n number (thr ee dig its) o r press an availa ble SPE ED DIAL bu tton. 4. E nte r up to 16 digit s. 5. Press [ SPEED DIAL/PROGRAM] . T o dial t[...]
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40 A vant i 3020 and Avanti 3015D sets ADV A NCED FEA T URES This secti on lists som e advan ced featur es whic h you can activate from your teleph one. Detai ls concer ning the oper- ation o f these feature s can be f ound in the DIGI T AL Sys- tems Operat ing Ins truc tions ma nua l. • Accoun t code (vo luntary , reminde r , forced); • Answe [...]
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Avanti 3020 and Avanti 3015D sets 4 1 FEA TURE CODES Features can be activated by pr essing th e [FEA TURE] but - ton and then di aling a f eature a ccess code. The defau lt featu re codes (see next page) re flect the fea- ture i nitials, using the l etters o n the di alpad bu ttons. For exam ple: T o ac ce ss Ba rge I n •P r e s s [FE A TURE ] f[...]
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42 A vant i 3020 and Avanti 3015D sets Feature codes Feature name Abbreviation Access method ACCOUNT CODE A T [FEA T URE][2] [8] ACD LOGIN (1) - - ACD LOGOUT (1) - - ALL/GROUP - [*] A TTENDANT - [0] BACKGROUND MUSIC 1 BM [FEA T URE][2] [6] BACKGROUND MUSIC 2-4 (1) (3 ) - - BARGE IN BI [FEA T URE][2] [4] CALL ACCOUNT MONITOR (1 ) - - CALLBACK/QUEUE [...]
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Avanti 3020 and Avanti 3015D sets 4 3 MEET ME CONFERENCE 1-5 (1) - - MEET ME P AGE MM [FEA T URE][6] [6] MESSAGE ME [FEA TURE][6][3] NIGHT SER VICE (1) - - P AGE - INTERNAL 1 throu g h 8 I1 throu g h I8 [FEA T URE][4][1] through [4][8 ] P AGE - EXTERNAL 1 throu g h 8 (1) X1 throu g h X8 - PHONE BOOK (private list) - [FEA T URE][7] [1] PHONE BOOK (s[...]
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44 A vant i 3020 and Avanti 3015D sets DND mess ages Message number Default me ssage Updated message 01 BE BACK SOON 02 BE BACK A T * * : * * (1) 03 BE BACK ON * * - * * (1) 04 OUT UNTIL * * : * * (1) 05 OUT FOR THE DA Y 06 OUT OF OFFICE 07 O UT O F TOWN 08 OUT ON A CALL 09 OUT FOR LUNCH 10 ON V ACA TION 1 1 ON A TRIP 12 ON BREAK 13 A WA Y FROM DES[...]
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Avanti 3020 and Avanti 3015D sets 45 Syst em m ess ages (1) When ed itin g mess a g es, ent er di g its in plac e of t he as teri sks. (2) Messa g es 22 to 30 are to be defined b y the cus tomer . Message number Default me ssage Updated messa ge 01 CALL_ (B asic me ssa g e) 02 C ALL * * * * * (1) 03 CALL HOME 04 C ALL ME 05 GONE OU T 06 READ MAIL 0[...]
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46 A vant i 3020 and Avanti 3015D sets Y our speed dial codes Name Number Code 3020&3015D.txt.book Page 46 Tuesday, August 3, 1999 1:14 PM[...]