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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Avaya B179. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Avaya B179 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Avaya B179 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Avaya B179, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Avaya B179 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Avaya B179
- nombre de fabricante y año de fabricación del dispositivo Avaya B179
- condiciones de uso, configuración y mantenimiento del dispositivo Avaya B179
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Avaya B179 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Avaya B179 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Avaya en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Avaya B179, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Avaya B179, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Avaya B179. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Avaya B 1 7 9 S IP C o nf e r en ce P h o n e U ser Gui de EN G LISH 1 6 - 60 391 8 Is sue 1 March 2 0 11[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 2 © 201 1 A vay a Inc. All Rights Rese r ved. Notice While reas onable ef for t s have be en made to en sure that the inform ation in this document is co mplete and accura te at the time of printing, Avaya a ssum es no liability for any er ror s. Av aya re se r ve s the right to make change s and cor[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 3 the Sof t war e at any given time. A “Unit” me ans the unit on which Avaya, a t its s ole discretion, b ase s the pricing of its licens es and c an be , without limitation, an agent, p or t o r use r , an e -mail or voic e mail account in the name of a pe rs on or c orp ora te function (e.g., we[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 4 The patented aud io tech nolog y Omni Sound ® 2.0 provid e s impressive audi o qual ity for your di st ance meeti ngs . F ul l- dup lex audio v ia the hypersensiti ve microphone and powerful speakers enables spe ech in both d irecti ons. This natura l loudspeaker sound qual ity is crit ical for eff[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 1 T AB L E OF CO N TE N TS Description 2 Genera l .................................................. 2 Maintenanc e .......................................... 2 Connections ........................................... 2 Key p ad .................................................. 4 Display screen ......[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 2 GENER AL The Avaya B 1 79 is a con ference phone for IP te lephony offeri ng a hos t of in novative features: • Omni Sound ® audio t echnology. • IP t elephony for exi ble and affordable t elephony . • Option of us ing two accounts simu ltaneously . • Conference feature for automat ic mu[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 3 D E S C RI P T I O N SD memo ry c ard port Ex pansio n micro - phon e por t Display scr een Speake r Microphone Keypad LED s Power su pply po rt Securit y lo ck por t AUX por t Net work c able p or t Ex pansio n microp hone p or t LEDs Flashing blue Incoming call Stea dy blue light Call in pro gre s[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide (blank) . - 1 G H I 4 P Q R S 7 D E F É È 3 M N O Ö Ø Ñ 6 W X Y Z 9 A B C Å Ä Á À 2 J K L 5 T U V Ü Ú 8 0 4 K E Y PA D Wr iti ng text Each button contains l et ters and characters - more than those shown on the button (see il lustration below ). Pres s the same button repe atedly t o change[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 5 D E S C RI P T I O N DISPLA Y SCREEN On Hook Pres s to d isplay th is screen. Of f Hook Pres s to di splay th is screen. Line st atus: Line fre e (Befo re acc ount nam e – telephon e not re giste red) Line conne cted (B efore a cco unt name – telep hone r egis tere d) Line on hold (“HO LD” d[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 6 6 Li ne menu Pres s LIN E to switch t o and from thi s menu. Menu Pres s MENU to switc h to and from a menu . NA V I GA TI ON A N D SE LE CT IO N I N M EN U S Pres s MENU . Select the opt ion you want from the men u using t he arrow but tons. Conrm by pre ssing OK to select the mark e[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 7 7 D E S C RI P T I O N Wr iti ng style i n instr uctions In t he instruction s, MEN U > SE T TIN G S (6) means you shou ld : Pres s MENU . Mark the SET TIN GS option usi ng the arrow buttons and conrm by pres sing OK to open the menu ( or pre ss but ton num ber 6 ). Co rresp ondi ngly [...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 8 ANSWER ING CA LLS A ri ng tone is heard and the bl ue LEDs st ar t ashi ng. Pres s to an swe r . T he LE Ds show a steady blu e light . AN SW E R IN G CA LL S ON HO LD If a cal l is made to t he conference phone dur ing another cal l, you w il l hear a double tone, I NC OMI NG CALL wil l be d[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 9 CA LL I NG F RO M TH E PH ON E BOO K Please turn to page 1 7 for instruction s on adding a nd updati ng contacts in the phone- book. Pres s and hold down a n umber button for t wo seconds. T he phonebo ok appears on the d isplay scr een. T he pre-programmed names appear in al phabeti - cal or de[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 10 AD J U S TI NG T H E SP E AK ER V OL UM E Ad just the speaker volu me using t he but tons and . P L A C I NG CA L LS ON T E MPO RAR Y HOL D Mute Pres s ( Mute ) to t urn off the microphone. T he LE Ds change fr om blue to r ed. T he other party can not hear what you are say ing . Pres s[...]
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Página 15
Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 11 T urn to “MANAG ING PHONE LI NES ” on the next pa ge for instructi ons on putting an ind ivid ual on hold d uring a m ult i-pa r ty c al l and other more advanced features. AD DI NG A NO TH ER P A RTY TO A C AL L If there are free l ines, new par ties can be added, rega rdl e ss of whether you [...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 12 S E L E CT I N G A CC OU NT WH E N D I AL L I N G If you ha ve more than one account registered in you r Avaya B 1 79 , you can use the li ne mode to select the account th at you want to use for the new cal l. Mak ing a new ca ll Pres s LINE . T he line men u wit h the name of y our accounts i [...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 13 S W I TC H I NG B ETWE EN L IN ES D UR I NG M UL T I-P AR TY CALL S T al ki ng priv atel y with one i ndi vid ual Pres s HOLD . All l ines are p ut on hold . Alternat ively , you c an pres s HO LD af ter openi ng the l ine menu or you can select SPLIT CONFER ENCE from the l ine men u to put[...]
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Página 18
Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 14 DR OP P I NG A L IN E Ind ivid ual l ines can be droppe d out of a mu lti-par ty c al l. Pres s LINE . T he line men u is displ ayed. Mark the l ine you want to drop and press . TRA N S FE RR I NG C AL LS If you wi sh to transfer a call t o another tele phone. Select MENU > TR ANSFER[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 15 The Avaya B 1 79 gi ve s you the opt ion of usi ng a pas swo rd to protect contact in forma - tion i n the phonebook and conference gu ide. Al l contact s entered by defau lt can be acces s ed by al l user s and cannot be pass word protected. Al l contact s entered by Adm in are also dis played i n[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 16 C HA NG I NG T HE P R OF I L E NA ME A N D P ASS WO RD Log in t o Avaya B 1 79 , see p ages 34 – 35 . Select Set tin gs > B asic . Cl ick on t he Edit button under the headi ng Proles . En ter a name and a new PI N code. Cl ick on Set an d save your set tings by c lic ki[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 17 The Avaya B 1 79’ s phonebook can hold up to 1 0 00 numbers in each user pro le. See page 8 for making ca lls vi a the phonebook. Please turn to page 4 for instructi ons on using t he keypad to enter t ex t. S EAR C H I NG F OR CO NT A CTS The simp les t way to search for a contact in the [...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 18 DEL ETI NG C ONT A CTS Select MENU > PHONE BOOK > ERASE CONT ACT (2,4 ). Mark the con tact you w ant to de lete and pres s OK . Conrm that you real ly want to delet e the contact by pres sing OK or cancel the delet ion of a contact by pres sing C . DE LET I NG AL L CON FE RE NC[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 19 EXTE R NA L P HO N E B OOK ( LD AP ) Avaya B 1 79 has su ppor t for an ex ternal phonebook. This means it can commu nicate with a catalog ser ver according t o LDAP ( L ightwe ight Di rec tory Access Pr otoco l ). T o make t he ex ternal phonebook acce ssible, a n admi nistrator must activate and c[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 20 S EAR C H FO R AN D CA LL A CO NT A CT Select MENU > EX T . PHONEBOOK (3 ). Avay a B 1 7 9 contact s the dat abase, whic h sends all t he contact s. Th e rst 50 ar e shown in Avay a B 1 7 9 (w it h standar d defau lt sett ings ) . En ter one or mo re sea rch c haracter s to lt er t[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 21 The conference gu ide makes it easy to set up call s with as many as ve people, inc lud ing your own phone. The A vaya B 1 79 automat icall y dial s all t he contact s in t he conference group . Y ou can create 20 conference groups i n each user p role. Ent eri ng text with t he key pad Pleas[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 22 CO N FE R E NC E G U I DE DI S PLA YI NG CON FE R E NC E GR OU P P AR T IC IP A NT S Select MENU > CONF GUI DE > SEARCH GROUP ( 4, 1 ) . Mark the grou p you want and pres s OK . T he names of the conf erence gr oup part icipan ts are d isplayed . Pres s C to return t o the CONFERE[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 23 DE LET I NG A CON FE R E NC E G RO U P Select MENU > CONF GUI DE > ERASE GROUP ( 4,4 ). Mark the grou p you want to delet e and pres s OK . Conrm that you real ly want to delet e the group by pres sing OK or cancel t he dele- tion of a grou p by pre ssing C . DE LET I NG AL L C[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 24 It is possible t o record a phone conference on an SD ( Se cure Dig ital) memory c ard so you can li sten to it lat er on. It is possible t o reco rd a cal l in progre s s and use the Avaya B 1 79 as a di ctaphone. A ashi ng symbol appe ars on the displ ay screen duri ng reco rdi ng. A beep is h[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 25 L I S TE NI NG T O A R E COR DI NG Y ou can li sten to a recorded phone conference on your Avaya B 1 79 or a computer usi ng an SD memor y card rea der . Recordings are saved in wav format and can be pl ayed back on your choi ce of media pl ayer . Listening t o recordings on the Avaya B 1 79: S[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 26 DE LET I NG A R E COR DI NG Select MENU > REC O RDIN G > ER ASE FI LE ( 5,3 ). Mark the f older you want and pres s OK . Mark the record ing to be delet ed and pre ss OK . Conrm that you real ly want to delet e the recording b y pre s si ng OK again, or cancel the dele tion[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 27 The Avaya B 1 79 has two groups of set ti ngs: Basic and Advanced. Y ou must enter the Admi n. PI N code to acces s the advanced set ti ng s. The simp les t way to make setti ngs is using a PC and the Avaya B 1 79 web int er face (see page 34 ). BA SI C SE T TIN G S Sel ect defaul t accou nt If the[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 28 SE T TIN G S Settin gs when con necting e x tern al equ ipme nt (Aux ) The Avaya B 1 79 can be connected to a w ireless he adset or an ex ternal P A sys tem. An option al P A interface box is requi red for PA system connection . Select MENU > SE T TIN GS > BA SIC > AUX PORT ( 6, 1 ,6) [...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 29 Cha nging t ext on the di spla y screen The text on the disp lay screen can be changed when the Avaya B 1 79 is on hook. Select MENU > SE T TIN GS > BA SIC > SCREE N TEX T (6 , 1 ,9 ). Delete ex isting text usi ng C and enter your new t ex t. Pres s OK to conrm. Res e t t ing Th[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 30 SE T TIN G S S ETT I NG S DU R I NG A CA L L The HEAD SET / PA, PHONE BOOK, TRANSFER and E QUALI ZER menus ma y be a c- ces sed during a cal l and are d isplayed when t he MENU button is pre ss ed. The rst option i s either HEADSET o r PA de pending on whet her PA is act ivated or not. The s[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 31 AUTO is t he defaul t set ting and i s recommended in most ca se s. The gure shown in brackets is the measured cali bration val ue. Select di f ferent leve ls and compare the aud io qua lity to ach ieve your preferred set ti ng. NB. Y ou must ask the pe rs on you are cal li ng to as [...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 32 SE T TIN G S CHE C KIN G S T A TUS The status menu can be used for troubleshooting. On ly the admi ni str ator is able t o change t hes e set tings. See “ Avaya B 1 79 S IP Conference Phone - I nst al lation a nd Admi ni str ation Gu ide” f or an explanati on of the set ti ngs. Acc ount 1 T o c[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 33 SE T TIN G S NA T T rav ersal T o check whether address c onversion is acti vated, whi ch may be nece ss ar y if the phone is behi nd a rewal l. Select MENU > S TAT U S > NA T TRAVE RSAL ( 8,3) . T his shows th e stat us for : - S TUN - T URN - ICE Media T o check priorit ies of audio [...]
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Página 38
Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 34 Y ou can use the web browse r of a PC connected to the same netwo rk to manage contacts, c onference groups an d set tings in t he Avaya B 1 79 . Y our choice of l anguage for the Avaya B 1 79 doe s not affect the web int er face, whic h is onl y in Engl ish. For security reas ons, recordings c[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 35 L OGG I NG I N TO T H E A V A Y A B 1 7 9 En ter the phone’ s netwo rk addres s in the web browser addres s bar . Select Default or an empty use r prole in Prol e and enter the P IN code. The defaul t code is 0000 . Y ou can create a per sonal pas sword- protected phonebook usin[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 36 MA NA GI NG T H E PH ON E BOO K Select Phone Book . Here, you can add, ch ange and delet e contact s. Y ou can also impor t existi ng contact s. When you call or are cal led by a contact who is already i n the phonebook, that per son’ s name is di splayed on the screen. Add ing a c ontact[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 37 Ed iti ng contacts Cl ick on t he Edit contact button af ter the contact you want to c hange. Ed it the contact and c lic k on Save contact . Delet ing con tact s Cl ick on t he Erase conta ct button af ter the contact you want to de lete. Conrm that you want to de lete the conta[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 38 It is normal ly pos sib le to expor t contact b ooks s tored in your PC in CSV format. Cl ick on t he S cr o ll… button under the headi ng Import in the web wi ndow. Open your CSV le. Cl ick on Impo r t . The name is li mit ed to 1 5 characters, since the A vaya B 1 79 screen c[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 39 MA NA GI NG T H E CON F ER E NC E G U I DE Select Phone Book > Co nference guide . Here, you can add, ch ange and delet e conference groups. It is al so p os sib le to im po r t groups that you ha ve created. When a call is con nected to a contact who is already i n the phonebook, that p[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 40 Delet ing a con ference gro up Cl ick on t he Erase group but ton next to the group you want to de lete. Conrm that you want to de lete the group . Y ou can also delete a ll groups by pressing Erase all groups . Im por ti ng confere nce groups Y ou can import conference groups using [...]
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Página 45
Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 41 C HE CK I NG TH E CAL L L I ST Incom ing, outgoing a nd missed c al ls are disp layed in t he call l ist in c hronological order . Select Call l ist > Recent . Select one of th e tabs In co min g , O utgoing or Mis se d to lter t he list. U S I NG T H E W E B I N T E R F A C E[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 42 BA SI C SE T TIN G S The set tings on ly affect the use r prole you selected when you logged in. Select Set tin gs > B asic . S elect Set tin gs > Basi c . Chan ging P I N code and pro le name The PI N code c an be changed from the de fault setti ng to protect against una ut[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 43 Sel ect defaul t accou nt The Avaya B 1 79 can save settings for two a ccounts, e.g. a company PB X and a publ ic IP t elephony ser vice provider . This setti ng determin e s whic h account shoul d be use d as defau lt. Y ou can select the account you wan t to use for a call by pres si ng LINE befo[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 44 Ad justi ng the sou nd The sound reproduction can be ad justed to the requ ired pit ch ( SOF T , NEUTRAL and BR IGHT ) . Select Soft , Neu tr al or Bri ght under the heading Equalizer and cl ick on Save . Dis pla y text The disp lay text appear s on the screen when the Avaya B 1 79 i s on ho ok[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 45 CHE C KIN G S T A TUS Although i t is not pos sibl e to make settings i n the Status menu , the in formation here may be useful when trou bleshooting. Select Status . Y ou can nd the phone ’s seria l number , net work po r t addres s and current soft ware version on the Basic tab. Settings[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 46 IP st ands for In ter net P rot ocol and is the standard protocol for transferri ng inf ormation over the I nternet betwe en computers and other devi ce s. The s ame standard is normal ly used in local network s too. An IP address is the un ique network addres s that a compu- ter has in t he netw o[...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 47 IP phone ’s network addre ss. T he addres s that you use in ste ad is easier to understand, i. e. the phone’ s e- addres s or publ ic addres s. Thes e addres se s are de signed l ike em ail addresse s, i.e. name@domai n , for ex ampl e bob@company .com . A complet e URI ( Uni f orm R esource I [...]
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Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 48 Siz e Diameter 2 40 mm, heigh t 77 mm Wei ght 1 kg Colour Liquori ce black Displ ay screen I ll umi nated graphics (LCD ), 1 28x6 4 Keypad Alph anumerical 0– 9, * , on, off , mute, ho ld, vol ume up , vol- ume down, 5 buttons for men u navigation , li ne, conference guide Anti-theft protection K [...]
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Página 53
Avaya B1 79 SIP Con feren ce Pho ne Use r Guide 49 Sound T echn olo g y OmniS oun d ® 2.0 Wideba nd Mic rophone Omni-direct ional Recept ion area Up to 30 metres 2 , > 1 0 p eople Speaker F re quency band 200 –7 00 0 Hz, Vo lume 90 dB SPL 0. 5 m Equ ali zer Three pitc he s: soft, neutral, brigh t Envir o nm en t T empera ture: 5°– 40 °C R[...]
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1 10225- 61-001 Rev 1A[...]