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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Avaya System 75. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Avaya System 75 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Avaya System 75 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Avaya System 75, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Avaya System 75 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Avaya System 75
- nombre de fabricante y año de fabricación del dispositivo Avaya System 75
- condiciones de uso, configuración y mantenimiento del dispositivo Avaya System 75
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Avaya System 75 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Avaya System 75 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Avaya en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Avaya System 75, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Avaya System 75, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Avaya System 75. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
DEFINITY® Communications System Generic 1 and Generic 3 and System 75 8520T Voice Terminal User's Guide[...]
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Página 2
NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&a[...]
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Página 3
Contents Your ISDN 8520T Voice/Data Terminal 1 What the Features Do 5 Fixed (Button) Features 5 Display and Softkey Features 6 Switch Features 8 The Fixed (Button) Features 9 The Display and Softkey Features 10 How to Use the Switch Features 11 Special Instructions 11 Conventions Used in This Section 11 Quick Reference Lists (At the Back of This Gu[...]
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Página 4
Your ISDN 8520T Voice/Data Terminal Before you begin using your ISDN 8520T voice/data terminal, familiarize yourself with the voice/data terminal features, lights, jacks, and other components available to you. To help you do this, Figures 1 and 2 show you the top and bottom views of the 8520T voice/data terminal. Handset Telephone number card Volum[...]
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Página 5
The 8520T voice/data terminal components pictured in Figure 1, the top view, are described below and on the next two pages. For your convenience, they are listed alphabetically. Call appearance/feature buttons Conference button Designation card Dial pad Display control buttons These 20 buttons are devoted either to handling incoming and outgoing ca[...]
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Página 6
Mute button Redial button Softkeys Speaker button Telephone number card Transfer button Volume control button For turning off (and then back on again) the microphone of the handset or the speakerphone so the other person on the call cannot hear you. For automatically redialing the last number you dialed from the dial pad. The 10 unlabeled buttons l[...]
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Página 7
The various components which appear on the bottom of the 8520T voice/data terminal are shown in Figure 2 and explained below. Adjunct jack Used for connecting an external speakerphone, a headset adaptor, or other adjunct equipment. The jack is labeled “ADJUNCT.” WARNING: Do not insert the handset cord into the “ADJUNCT” jack. It will cause [...]
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Página 8
What the Features Do Here are brief descriptions of the features which you can use with an ISDN 8520T voice/data terminal connected to a DEFINITY Communications System Generic 1 or Generic 3. The following descriptions include what each one does and how you might want to use it. The features in this section are divided into three main categories: F[...]
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Página 9
Message Retrieval Your Message light goes on to let you know that a caller has left a message. Follow your System’s message retrieval procedures to get your message. Mute Turns off the microphone associated with the handset or the speakerphone, whichever is currently active. Use when you want to confer with someone in the room with you, but you d[...]
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Página 10
Data Indicator Set your display so you receive confirmation whenever an active data call is in progress. Directory Used to create, view, edit, or call entries in your personal directory. This directory can include up to 144 extensions or outside numbers and the names of the associated party. Once your Directory is set up, you can delete entries and[...]
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Página 11
Switch Features Abbreviated Dialing Allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature code. There are four possible types of lists—personal, group, system, and enhanced—and you can have a total of three out of the four [...]
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Página 12
The Fixed (Button) Features For procedures for all of the Fixed (Button) Features described in What the Features Do (such as Conference, Drop, Hold, and Transfer), refer to the DEFINITY Communications System ISDN 8520T Voice/Data Terminal User’s Manual, 555-021-758, shipped in the box with the voice/data terminal. You can also order the user’s [...]
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Página 13
The Display and Softkey Features For procedures for all of the Display and Softkey Features described in What the Features Do (such as Call Log, Directory, and Self-Test), refer to the DEFINITY Communications System ISDN 8520T Voice/Data Terminal User’s Manual, 555-021-758. This manual is shipped in the box with the voice/data terminal. You can a[...]
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Página 14
How to Use the Switch Features Since your 8520T voice/data terminal is connected to a DEFINITY Communications System Generic 1 or Generic 3, you may be able to use some of the features listed in this section. Check with your system manager to see which of these features have been assigned to your voice/data terminal. Special Instructions Before you[...]
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Página 15
[ Feature ] Each of these boxes represents a button that has a feature assigned to it. The button is labeled with the feature name. [handset tone] The tone that appears in brackets after a step indicates what you should hear from your handset (or the speakerphone, if appropriate) after successfully performing that step. For a list of tones and thei[...]
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Página 16
Abbreviated Dialing ■ To program or reprogram an outside number, extension, or feature code into a personal list 1 2 3 4 5 6 7 8 On a separate sheet of paper, jot down the outside numbers, extensions, and/or feature codes you want to program as items on your personal list(s) Note: Each telephone number or feature code is stored as a separate list[...]
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Página 17
Automatic Callback ■ To automatically place another call to an 1 Press [ Auto Callback ] during call attempt [confirmation dial tone] extension that was busy or did not answer ● Green light goes on steadily until call is completed or canceled 2 Hang up ● You will receive a 3-burst priority ring when the extension you attempted to call is avai[...]
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Página 18
Call Forwarding All Calls ■ To temporarily redirect all calls to an extension or outside number of your choice 1 2 3 Press [ Call Forward ] or Dial Call Forward code [dial tone] Note: If you have console permission, you may next dial extension number whose calls are to be forwarded. Dial extension or number where calls will be sent [confirmation [...]
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Página 19
To return to a call parked at your extension 1 Press [ Call Park ] or Dial Answer Back code and then your extension number ● You are connected to call To retrieve parked call 1 Dial Answer Back code [dial tone] from any extension 2 Dial extension where call is parked [confirmation tone] Note: If you receive intercept tone, parked call has been di[...]
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Página 20
Leave Word Calling ■ To leave a message after 1 Press [ LWC ] before hanging up your handset dialing an extension [confirmation tone] (when your call is not Message light goes on at called voice/data answered, you hear ● terminal coverage or busy tone, or you have been put on Note: If reorder tone is heard, message is not hold) stored; try agai[...]
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Página 21
Priority Calling ■ To place a priority call 1 Press [ Priority ] or Dial Priority Calling code 2 Dial extension 3 Wait for called party to answer [dial tone] Send All Calls ■ To send all incoming calls 1 Press [ Send All Calls ] (except priority calls) or Dial Send All Calls code immediately to coverage [confirmation tone] Note: You may hear a [...]
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Página 22
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver) or speakerphone. Ringing Tones ● 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. ● ● 3 rings — A priority call from another extension, or from an Auto[...]
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Página 23
Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages. [...]
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Página 24
group list One of the four types of Abbreviated Dialing lists; programmable only by the system manager. Contains telephone numbers useful to members of a specific group, and stores each of those numbers as a 2-digit list item. handset The handheld part of the voice/data terminal you pick up, talk into, and listen from. Also known as the receiver. p[...]
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Página 25
system list One of the four types of Abbreviated Dialing lists; programmable only by the system manager. Contains telephone numbers helpful to all system users, and stores each of those numbers as a 2-digit list item. system manager The person responsible for specifying and managing the operation of features for all the voice and data equipment in [...]
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Página 26
Quick Reference Lists Feature Access Codes Feature Code Feature Code ABBREVIATED DIALING List 1 List 2 List 3 CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel Program CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back[...]
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Página 27
Abbreviated Dialing* Miscellaneous Personal List 1 Personal List 2 Personal List 3 Description Extension Item No. Name Name Name Message Attendant AUDIX 1 2 3 4 5 6 7 8 9 0 Trunk Codes Description Code * You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your System Manager[...]
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Página 28
AT&T 555-230-767 Issue 1 November 1993 Graphics© AT&T 1988[...]