Axis Communications P3346-VE manual

AXIS P3346-VE Fixed Dome Network Camera User Manual[...]

This manual is intended for administrators and users of AXIS P3346-VE Fixed Dome Network Camera, and is applicable to rmware 5.50 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also[...]

Low battery power affects the operation of the RT C, causing it to reset at every power-up. A log message will appear when the battery needs replacing. The battery should not be replaced unless required, but if the battery does need replacing, contact Axis support at www .axis.com/techsup for assistance. WARNING • Risk of explosion if the battery[...]

AXIS P3346-VE Fixed Dome Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS P3346-VE Fixed Dome Network Camera T able of Contents Emergency Recovery Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 57 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS P3346-VE Fixed Dome Network Camera Hardware Overview Hardware Overview 7 6 2 1 5 4 3 1 Mounting bracket 2 Unit casing 3 Camera unit 4 Fan output connector 5 Heater . Caution! The heater may be hot. 6 Dome cover 7 W eather shield 2 1 3 4 5 6 7 8 1 Product ID and Serial number (S/N) 2 SD card slot 3 Network connector (P oE) 4 Audio out 5 Network[...]

AXIS P3346-VE Fixed Dome Network Camera Hardware Overview Connectors and Buttons For technical specications, see page 6 1 . Network Connector RJ45 Ethernet connector . Supports Power over Ethernet (P oE). NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network [...]

AXIS P3346-VE Fixed Dome Network Camera Hardware Overview LED Indicators LED Color Indication Green Steady for connection to a 1 00 MBit/s network. Flashes for network activity . Amber Steady for connection to a 10 MBit/s network. Flashes for network activity . Network Unlit No network connection. Green Steady green for normal operation. Amber Stea[...]

AXIS P3346-VE Fixed Dome Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operat[...]

AXIS P3346-VE Fixed Dome Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). T o access the product from the Internet you must congure your network router to allow incoming data trafc to the product. T o do this, enable the NAT-traversal feature, which will [...]

AXIS P3346-VE Fixed Dome Network Camera Accessing the Product 2. Enter a password and then re-enter it to conrm the spelling. 3. Click OK . The password has now been congured. Congure Capture Mode Capture mode denes the maximum resolution and maximum frame rate available in the Axis product. The capture mode setting also affects the cam[...]

AXIS P3346-VE Fixed Dome Network Camera Accessing the Product Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and conguration. To congure the manual trigger: 1. Go to Setup > Events . 2. Click Add to add a[...]

AXIS P3346-VE Fixed Dome Network Camera Accessing the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be congured from the Audio tab in the AMC Control panel: • Push-To-T alk mode: Click and hold the bu[...]

AXIS P3346-VE Fixed Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of availa[...]

AXIS P3346-VE Fixed Dome Network Camera Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Wind[...]

AXIS P3346-VE Fixed Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Accessing Audio Streams The [...]

AXIS P3346-VE Fixed Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have[...]

AXIS P3346-VE Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 20 . • Camera settings. See page 20 . • View areas. See page 22 . • Overlay image. See[...]

AXIS P3346-VE Fixed Dome Network Camera Video and Audio Pixel Counter The pixel counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a requirement that the image is a certain size, for example in face recognition. The pixel counter can be accessed from: • Video & Audio > Video[...]

AXIS P3346-VE Fixed Dome Network Camera Video and Audio Stream Proles A stream prole is a set of predened stream settings including resolution, compression, frame rate and overlay settings. Stream proles can be used: • When setting up recording using action rules. See Events on page 37 . • When setting up continuous recording. See C[...]

AXIS P3346-VE Fixed Dome Network Camera Video and Audio Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. The image Brightness can be adjusted in the range 0–1 00, where a higher value produces a brighter image. Increasing the Sharpn[...]

AXIS P3346-VE Fixed Dome Network Camera Video and Audio Day/Night The IR cut lter prevents infrared (IR) light from reaching the image sensor . In poor lighting conditions, for example at night, or when using an external IR lamp, set the IR cut lter to Off . This increases light sensitivity and allows the product to “see” infrared light. [...]

AXIS P3346-VE Fixed Dome Network Camera Video and Audio 2. To include an overlay image, select Include overlay image at the coordinates . The overlay image must rst be uploaded to the Axis product, see Overlay Image . 3. To include date and time, select Include date and Include time . 4. To include a text string, select Include text and enter th[...]

AXIS P3346-VE Fixed Dome Network Camera Video and Audio Focus & Zoom Focus and zoom should only be congured when installing or reinstalling the product. For installation instructions, refer to the product’s Installation Guide. To set focus and zoom: 1. Install the camera as described in the Installation Guide. 2. Go to Video & Audio &g[...]

AXIS P3346-VE Fixed Dome Network Camera Video and Audio Audio Input An external microphone or a line source can be connected to the Audio-in connector . Congure the audio input settings under Video & Audio > Audio Settings . Select Microphone to use an external microphone or Line to use a Line in device, e.g. an audio mixer for multiple m[...]

AXIS P3346-VE Fixed Dome Network Camera Video and Audio Note Audio clips cannot be used if the product’s audio functionality is enabled. The audio functionality is enabled on the Audio tab under Video & Audio > Video Stream . 26[...]

AXIS P3346-VE Fixed Dome Network Camera Live View Config Live View Config Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 20 . • Default Viewer for Browser . See page 27 . • Viewer Settings. See page 28 . • Act[...]

AXIS P3346-VE Fixed Dome Network Camera Live View Config Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher . • JRE (J2SE) 5.0 or higher . W[...]

AXIS P3346-VE Fixed Dome Network Camera Live View Config - Pulse activates the output for a dened period of time. The pulse time can be set from 1/1 00 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To congure the active and inactive states, go to System Options > P orts & Devices > I/O Ports and [...]

AXIS P3346-VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 22 . Preset P ositions A preset position is a predened view that can be used to quickly steer the camera to a[...]

AXIS P3346-VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) Guard T our A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for congurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser . To add a guard tour: 1. G[...]

AXIS P3346-VE Fixed Dome Network Camera Detectors Detectors Camera T ampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. T o send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera T amperi[...]

AXIS P3346-VE Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up Mot[...]

AXIS P3346-VE Fixed Dome Network Camera Detectors High level (1 00%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection for a long time before it is considered as non-moving. Ordinary colored objects on ordinary backgrounds trigger motion detection. Medium level (50%) A large difference [...]

AXIS P3346-VE Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applicat[...]

AXIS P3346-VE Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 36[...]

AXIS P3346-VE Fixed Dome Network Camera Events Events The Axis product can be congured to perform actions when different events occur , for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule . Available action rule triggers and conditions include: [...]

AXIS P3346-VE Fixed Dome Network Camera Events - Disruption – Trigger the rule if storage problems are detected, for example if the storage device is unavailable, removed, full, locked or if other read or write problems occur . This can for example be used to send maintenance notications. • System - System Ready – Trigger the rule when the[...]

AXIS P3346-VE Fixed Dome Network Camera Events 4. Select Motion Detection from the drop-down list. Select the motion detection window to use. 5. Optionally , select a Schedule and Additional conditions . See below . 6. Under Actions , select Record Video from the T ype drop-down list. 7. Select a Stream prole and congure the Duration settings[...]

AXIS P3346-VE Fixed Dome Network Camera Events 4. Enter the information needed for the recipient type. 5. Click T est to test the connection to the recipient. 6. Click OK . Setting Up an Email Recipient Email recipients can be congured by selecting one of the listed email providers, or by specifying the SMTP server , port and authentication used[...]

AXIS P3346-VE Fixed Dome Network Camera Events To use the recurrence in an action rule, rst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove . 4 1[...]

AXIS P3346-VE Fixed Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 42 . • To set up action rules, see page 38 . • To access recordings, see Recording List on page 42 . • To congure camera controlled stor[...]

AXIS P3346-VE Fixed Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language b[...]

AXIS P3346-VE Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that a[...]

AXIS P3346-VE Fixed Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via th[...]

AXIS P3346-VE Fixed Dome Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2[...]

AXIS P3346-VE Fixed Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP a[...]

AXIS P3346-VE Fixed Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnectin[...]

AXIS P3346-VE Fixed Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver[...]

AXIS P3346-VE Fixed Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM . • The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home rewall?[...]

AXIS P3346-VE Fixed Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups. The Axis product can be congured to support SNMP on the System Options [...]

AXIS P3346-VE Fixed Dome Network Camera System Options Storage SD Card The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 1 0. NO NO NO TICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The Axis produ[...]

AXIS P3346-VE Fixed Dome Network Camera System Options 4. Enter the name of the share in the Share eld. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password. 6. Click Connect . To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under S[...]

AXIS P3346-VE Fixed Dome Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 56 . System Overview To get an overview of the Axis product’s status a[...]

AXIS P3346-VE Fixed Dome Network Camera System Options File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. T o upload a le, go to System Options > Advanced > File Upload . Uploaded les are accessed through http://<ip address>/local/<user>/<file name> whe[...]

AXIS P3346-VE Fixed Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular p[...]

AXIS P3346-VE Fixed Dome Network Camera Troubleshooting 1. In UNIX/Linux , type the following from the command line: arp -s <IP address> <serial number> temp ping -l 408 <IP address> In Windows , type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s <IP addre[...]

AXIS P3346-VE Fixed Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number , or by the[...]

AXIS P3346-VE Fixed Dome Network Camera Troubleshooting Lower frame rate than expected See P erformance Considerations on page 65 . Reduce the number of applications running on the client computer . Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control P ane[...]

AXIS P3346-VE Fixed Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur . To identify the source of the problem, check the System Log under System Options > Support > Log[...]

AXIS P3346-VE Fixed Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS P3346–VE Image sensor Progressive scan RGB CMOS 1/3'‘ (effective) Lens Varifocal with remote zoom and focus, IR corrected, megapixel resolution 3 – 9 mm, F1.2, P-iris Horizontal angle of view: 84°[...]

AXIS P3346-VE Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Security P assword protection, IP address ltering, HTTPS encryption*, IEEE 802.1X network access control*, digest authentication, user access log Centralized Certicate Management *This product includes software developed by the Open SSL Proj[...]

AXIS P3346-VE Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Casing P olycarbonate transparent cover Aluminum inner camera module with encapsulated electronics Color: white NCS S 1 002–B IP66- and NEMA 4X-rated, IK1 0 impact-resistant aluminum casing with integrated dehumidifying membrane Processor , memo[...]

AXIS P3346-VE Fixed Dome Network Camera T echnical Specifications Connectors I/O Connector 4-pin terminal block for: • Auxiliary power (DC output) • Digital Input • Digital Output • 0 V DC (-) 4 3 2 1 Function Pin Notes Specications 0 V DC (-) 1 0 V DC DC output 2 Can be used to power auxiliary equipment. Note: This pin can only be used[...]

AXIS P3346-VE Fixed Dome Network Camera T echnical Specifications Audio Input Audio Output 1 Tip Microphone/Line in 2 Ring Line out (mono) 3 Sleeve Ground Ground SD Card Slot Supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 1 0. P erformance Considerations When settings up you[...]

User Manual V er . M3.5 AXIS P3346-VE Fixed Dome Network Camera Date: December 20 13 © Axis Communications AB, 2013 P art No. 54958[...]