Axis Q6032-E PTZ Network Camera manual

USER’S MANUAL AXIS Q6032-E Dome Network Camera[...]

AXIS Q6032-E - Notices Notices This manual is intended for administrators and users of the AXIS Q6032-E Dome Network Camera, and is applicable for firmware release 5.05 and later. It incl udes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product. Some knowledge of U[...]

3 AXIS Q6032-E - Table of contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

4 AXIS Q6032-E - Product overview Product overview This manual applies to the AXIS Q6032-E Dome Network Camera. Key features • Outdoor-ready AXIS Q6032-E is designed for quick and easy installation in demanding indoor and outdoor environments. There is no need to purchase and mount a separate outdoor housing. It eliminat es the cost an d complexi[...]

5 AXIS Q6032-E - Product overview Overview Network - RJ-45 Supports PoE. Use Axis T8124. Shielded cable shall be used to comply to EMC. SD memory card slot - High capacity SD memory card can be used for local recording and removable storage. Network connector Part number (P/N) & Serial number (S/N ). The serial number may be required during the[...]

6 AXIS Q6032-E - Product overview Status LED Indicator After the startup and self test routines the indicator flashes as follows. For more indicator flash routines see LED Indicator flash routine, on page 40. AXIS T8124 LED Indicators Color Description Unlit Steady during connection/normal operation. Amber Steady during system in it ialization. Fla[...]

7 AXIS Q6032-E - Accessing the Camera Accessing the Camera Refer to the installation guide supplied with your product in order to install the AXIS Q6032-E Dome Network Camera. The network camera can be used with mo st standard operating systems and browse rs. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Maci ntos[...]

8 AXIS Q6032-E - Accessing the Camera Setting the root password To gain access to the product, the password for the default administrator user root must be set. This is done in the ‘Configure Root Password’ dialog, which is displayed when th e netw ork camera is acce ssed for the first time. To prevent network eavesdropping when setting the roo[...]

9 AXIS Q6032-E - Accessing the Camera The Live View page Pan/Tilt/Zoom Controls The Live View page also displays the Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable the control for specified users under System Options > Se curity > Users > Pan/Tilt/Zoom Control Queue With the Pan/Tilt/Zoom Control Queue enabled the time [...]

10 AXIS Q6032-E - Accessing the Camera AXIS 295 Video Sur veillance Joystick The AXIS 295 is a USB device that gives responsive and accurate control of the Pan/Tilt/Zoom functionality. On installation, the joystick is automatically detected by AXIS Media Control where the 12 buttons can be programmed for a customized video surveillance system. For [...]

11 AXIS Q6032-E - Video Streams Video Streams The network camera provides se veral image and video stream formats. Your re quirements and the properties of your network will determine the type you use. The Live View page in the network came ra provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Othe[...]

12 AXIS Q6032-E - Video Streams AXIS Media Control (AMC) The recommended method of accessing live video from the network camera is to use the AXIS Media Control (AMC ) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure v arious video settings. Please see the readme file included in the tool for more informatio[...]

13 AXIS Q6032-E - Video Stream Settings Video Stream Settings This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all the Setup tools; and Operators , who have access to the set tings for Basic Setup, Video and Events . Refer to the online help files for detailed informatio[...]

14 AXIS Q6032-E - Video Stream Settings Bit Rate Control The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts th e bit rate according to the image complexity, using up bandwidth for increased activity in th e image, and less for lower acti vity in th e monitored area. CBR allows you to set a fixed Target bit ra[...]

15 AXIS Q6032-E - Video Stream Settings Stream Profiles There are 4 pre-programmed stream profiles available for quick set-up. These settings can be a djusted and new, cust omized profiles can be created. Each profile has a descriptive name, describing its usage an d/or purpose. The profiles can be accessed from the Live View page. • To add a new[...]

16 AXIS Q6032-E - Video Stream Settings Exposure zones - This setting determines which part of the image will be used to calculate the exposure. The Auto set ting can be used in many situations, but for particular re quirements, s elect one of the ot her predefined areas. IR cut filter - Set this filter to Off to allow the camera to 'see'[...]

17 AXIS Q6032-E - Video Stream Settings 4. Choose a color, black, white, gray or red for the box from the drop-down list Privacy mask color 5. Enter a descriptive name in Mask name . 6. Click Save . Notes: • A total of 8 privacy masks are possible, but on ly 4 masks are configurable in the same view. • One color is chosen for all privacy masks.[...]

18 AXIS Q6032-E - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for th e Live View page. Listed a re the standard stream profiles as well as the ones created under Video > Stream Profiles . Check Show stream profile selection to place a stream profile [...]

19 AXIS Q6032-E - Live View Config Default Viewer From the drop-down lists, select the default method for viewing video images for your browser. The camera attempts to show the video images in the selected video form at and viewer. If this is not possible, the camera overrides the settings and select s the best available combination. Viewer Setting[...]

20 AXIS Q6032-E - Live View Config User Defined Links User defined links can be CG I links or web links. Once configured, the link(s) appear on the Live View page. To set up a web link, select the U se as web link radio button, enter a descriptive name and enter the URL in the provided field. Click Save and the link appears in the Live View page. U[...]

21 AXIS Q6032-E - Dome Dome Preset Positions A preset position is a pre-defined camera view than can be used to quickly mo ve the camera to a specific location. From Preset Position Setup , use the Pan, Tilt and Zoom (PTZ) controls to st eer the camera t o the required position. When satisfied with the camera's position, enter a descriptive na[...]

22 AXIS Q6032-E - Dome Enter the limits (in degrees) of the Lower tilt angle and Upper tilt angle, or click the links and move the blue horizontal bars in the preview window. To set the pan limits, enter the values (in degrees) in the Pan Lim it Start and Pan Limit End fields, or click the links and move the blue vertical bars in the preview window[...]

23 AXIS Q6032-E - Dome Controls Shortcut command buttons can be created to provide direct access to variou s commands provided by the AXIS Q6032-E. The buttons are then displayed in the PTZ Panel which is available on the Live View page by clicking <<C trl Panel (see page 10)>>. Axis’ VAPIX® API allows you to create your own commands[...]

24 AXIS Q6032-E - Events Events An event triggers actions w hen activated. An event type is a set of parameters that defines the actions. A common event type is an alarm that causes the camera to up load images. Many ev ent types require an Event Server , to receive uploaded images. This section describes h ow to co nf igure the camera to perform c[...]

25 AXIS Q6032-E - Events Triggered Event A triggered event can be activated (triggered) by: • Man ual trigger - a manually activated action, such as from an action button in the web interface • Motion detection - detect ed movement in a configured motion detection window • On boot - on restart (reboot), after power loss • Pan Tilt Zoom - wh[...]

26 AXIS Q6032-E - Events Continue image upload (unbuffered) - enables the upload of video images for a fi xed length of time. Specify the length of time for the uploaded recording, in seconds, minutes or hours, or for as long as the trigger is active. F inally, set the desire d image frequency to the maximum (the maximum available) or to a specifie[...]

27 AXIS Q6032-E - Events Configuring Moti on Detection The following example describes how to co nfigure the camera for motion detection. 1. Go to Set up > Events > Motion Detection. 2. Select Configure Included Windows or Configure Excluded Windows to define an Include or Exclude window, and enter a descriptive na me in the field below. 3. C[...]

28 AXIS Q6032-E - Recording List Recording List The Recording List window contains a list of recordings made to the SD memory card. It shows each recording's start time, length, the ev ent type, and indicates if the recording is locked so that it can neither be deleted nor recorded over. To view a recording, select it from the list and click t[...]

29 AXIS Q6032-E - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the autho[...]

30 AXIS Q6032-E - System Options IEEE 802.1X IEEE 802.1X is an IEEE standard for port-bas ed Network Admission Control. It provides authentication to devices attached to a network port (wired or wireless), establishing a point-to-point connection, or, if au thentication fails, preventing access on that port. 802.1X is based on EAP (E xtensible Auth[...]

31 AXIS Q6032-E - System Options Date & Time Format Us ed in Images - specify th e formats for the date and time (1 2h or 24h) displayed in the video streams. Use the predefined formats or use your own custom date and time formats. See Advanced Fi le Naming & Date/Tim e Formats in the online help for information on how to create your own da[...]

32 AXIS Q6032-E - System Options Network Basic TCP/IP Settings AXIS Q6032-E support both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP addres s for the camera can be set auto matically via DHCP, or a static IP address can be set manually. If IPv6 [...]

33 AXIS Q6032-E - System Options Use the following D NS server address - enter the desired DNS server by specifying the following: Domai n name - enter the domain(s) to search fo r the host name used by the networ k cameras. Multiple domains can be separated by semicolons (;). The host na me is always the first part of a Fully Quali fied Domain Nam[...]

34 AXIS Q6032-E - System Options If a router is not manually specified, the network cameras automatically search for NAT routers on your network. If more than one router is found, the de fault router is select ed. Alternative HTTP port - select this option to manually define an extern al HTTP por t. Enter the port number in the field provided. If n[...]

35 AXIS Q6032-E - System Options SNMP The Simple Network Management Protocol (S NMP) allows remote management of network devices. Depending on the level of security required, select the version of SNMP to use. The three levels of security are: • SNMP V1 - includes no security. • SNMP V2c - uses very simple security. The community name can be sp[...]

36 AXIS Q6032-E - System Options Support Support Overview The Support Overview page provides valuable information on troubleshooting and contact information, should you require technical assistance. System Overview System Overview provides an overview of the camera’s status and settings. Information that can be found here includes the camera’s [...]

37 AXIS Q6032-E - About Caution! Improper use may cause unexpected behavior or even cause loss of contact with th e unit. If a script does cause problems, reset the unit to its factory default settings. A backup file ma y be of use to return the unit t o its latest configuration. Axis strongly recommends that you do not use this func tion unless yo[...]

38 AXIS Q6032-E - Troubleshooting Troubleshooting Checking the Firmware One of your first actions when troubleshooting a problem should be to check the firmware ve rsion. The latest version may contain a correction that fixes your particular problem. See the support section at http://www.axis.c om/techs up for information on the latest available fi[...]

39 AXIS Q6032-E - Troubleshooting 2. If the unit does not reply within a few seconds, restar t it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the AXIS Q6032-E’s IP address. In the page that appears, use the Browse button to select the upgrade file to use, for example, axisq6032_e.bin. Then click the Load button [...]

40 AXIS Q6032-E - Troubleshooting LED Indicator flash routine * RFL (Resident Firmware Loader) check is a c hecksum method us ed to en sure that the software loading and starting the firmware works correctly. Support If you contact Axis Customer Services, plea se hel p us to resolve your problems expe diently by providing a Server Report and a brie[...]

41 AXIS Q6032-E - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Using ARP Ping The IP address must be set within two minutes aft er the power has been applied to the AXIS Q6032-E, rest art the cam era and try again. Also , make sur e the ping length is set to 40 8. See the ARP ping description in t h[...]

42 AXIS Q6032-E - Troubleshooting For additional assistance, please contac t your reseller or check the pro duct’s support pages on the Axis web site at http://www.axis.com/techsup Slow performance Slow performance may be caused by e.g. heavy ne twork traffic, many users with access to unit, low performing client, use of features such as Ev ent h[...]

43 AXIS Q6032-E - Technical Specifications Technical Specifications Function/group Item Specification Camera Models AXIS Q6032-E Image sensor ¼” ExView HAD Progressive Scan CCD Lens • 3.4 – 119 mm, F1.4 – 4.2 • autofocus • automatic day/night • horizontal angle of view: 1.7° - 55.8° Light sensitivity Color: 0.5 lux at 30 IRE B/W: 0[...]

44 AXIS Q6032-E - Technical Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® from Axis Communications*, AXIS Media Control SDK*, event trigger data in video stream Quality of Service (QoS) layer 3, DiffServ Model Embedded Linux operating system *Available at www.axis.com Intell[...]

45 AXIS Q6032-E - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reache[...]

46 AXIS Q6032-E - Glossary of Terms Glossary of Terms ActiveX - A standard that enables software components to interact with one anothe r in a networke d environment, regardless of the langua ge(s) used to create them . Web browsers may come into contact with ActiveX controls, ActiveX documents, and ActiveX scripts. ActiveX c ontrols are often down[...]

47 AXIS Q6032-E - Glossary of Terms DNS (Domain Name System) - DNS is used to locate and translate Internet domain nam es into IP (Internet Protoco l) addresses. A domain name is a meaningful and easy-to-remember name for an Internet address. For example the domain name www.example.co m is much easier to remember than 192.0.34.166. The translation [...]

48 AXIS Q6032-E - Glossary of Terms 802.11 standard supports 1 or 2 Mbit/s transmission on the 2.4 GHz band. IEEE 802.11b specifies an 11 Mbit/s data rate on the 2.4 GHz ban d, while 802.11a al lows up to 54 Mbit/s on the 5 GHz band. Image compression - Image compression minimizes the file size (in bytes) of an image. Two of the most common compres[...]

49 AXIS Q6032-E - Glossary of Terms an individual device to a network, such as the Internet or a LAN. NTSC (National Televis ion System Committee) - NTSC is the television and video standard in the United States. NTSC delivers 525 lines a t 60 half-frames/second. NWay - A network protocol that automatically negotiates the highest possible com mon t[...]

50 AXIS Q6032-E - Glossary of Terms reach certain destinations. A router is sometimes included as part of a network switch. See also switch . Server - In general, a server is a computer program that provid es services to other computer programs in the same or other computers. A computer running a server program is also frequently referred to as a s[...]

51 AXIS Q6032-E - Glossary of Terms network, via e.g. a d irect phone line or via the Internet. VOP (Video Object P lane) - A VOP is an image frame in an H.264 video stream. There are several types of VOP: - An I-VOP is complete image frame. - A P-VOP codes the differences between images, as long as i t is more efficient to do so. Otherwise it code[...]

AXIS Q6032-E - Index A Access Log 36 Action 24 Action Buttons 9, 19 Administrator 13, 29 Alarm 26 AMC 7 AMC Viewer To olbar 9 ARP/Ping 32 Auto Tracking 25 AXIS Internet Dynamic DNS Service 32 B Backup 36 Bit Rate 14 Bonjour 7, 35 Brightness 15 Buffer Size 25 Buffers 25 C Certificates 30 Certification Authority 30 Color level 15 Connection List 36 C[...]

53 AXIS Q6032-E - Index Recovery 38 Referrals 29 Restore 35 RTSP 34 S Scheduled Event 24, 26 Security 29 Self-signed certificate 8 Server Report 36 Server Time 30 Sharpness 15 SMTP 34 Snapshot button 9 SNMP 35 Stabilizer 16 Storage 35 Storage Device 35 Support 36, 40 System Log 36 System Options 29 T TCP Server 24 TCP/IP Settings 32 Time Mode 30 Tr[...]