Barco RS900004/05 manual

Cl i ckS h a r e Installation Guid e R5900004/05 19/08/2014[...]

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Changes Barco provides this manual ’as is’ without warranty of any kind, either expressed or implied, including but not limited to the implied war- ranties or merchantability and fi tness for a particular purpose. Barco may m ake improvements and/or changes to the pr oduct(s) and/or the program(s) described in this publication at any time with[...]

4. Barco shall hold you harmless, defend and indem nify you from and against direct damages, losses and ex penses arising from in- fringement or alleged infringement of any patent, trademark or copyright of s u ch thir d party by the license and the right to instal l the Software as permitted by t his Software License and settle at its s ole expens[...]

9. This Software License is t he only understanding and agreement between you and Barco for use of the Software by you and/ o r Autho- rized Users. The Software License supersedes all other communications, understandings or agreements we had prior t o this Software License (with the exception of any continuing con fi dentiality agreement) although[...]

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Federal Communication Commission Interferenc e Statement Y ou are cauti oned that changes or modi fi cations not expressly approved by the part responsible for compliance could void the user ’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class A digi tal device, pursuant to Part 15[...]

Canada, avis d’lndustry Canada (IC) Le présent appareil est conforme aux CNR d’I nd ustri e Canada applicables aux appareils radi o exempts de licence. L’ exploitation est autorisée aux deux conditions sui vantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’uti lisateur de l’appareil doit accepter tout brouillage radi[...]

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Tabl e of con tent s T ABLE OF CON TENTS 1 . I n t r o d u c t i o n t o t h e I n s t a l l a t i o n G u i d e ... ........ ...... ........ ...... ...... ........ ...... ...... ........ ...... ... 3 1 . 1 A b o u t t h i s G u i d e ................... .............................. ....................... ...................... ................ [...]

Tabl e of con tent s 8. T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 8.1 T roubleshooting list . ....................... ...................... .............................. ..[...]

1. Introd uction t o the Instal lation Gu ide 1. INTRODUCTION TO THE INST ALLA TION GUIDE In this section you get a short introduct ion to the available ClickShare documentation. • About this Guide • About the doc umentation • Symbols and fonts 1.1 About this Guide Ve r s i o n Partnumber Description Level R5900004 Installation Guide Installa[...]

1. Intr oduction to t he Instal lation Guide 1.3 Symbols and fonts Symbol overview The following icons are us ed in the manual : Caution Warn in g Info, term de fi nit ion. General info about the term Note: gives extr a information about t he described subject Ti p: gives extra advice about the described subjec t Font overview • Buttons are indi[...]

2. ClickSha re Specifi cations 2. CLICKSHARE SPE CIFICA TIONS About this chapter It gives an ov erview the speci fi cations of a ClickShare set and of the dif ferent components in the set. Overview • About the ClickShare product • ClickShare speci fi cations • ClickShare Link speci fi cations • About the Base Unit • About the Button ?[...]

2. ClickSha re Specifi catio ns Regional v ersion Contain s Accessories included R9861005EU • R9861006BEU • 4x R9861006D01 • R9861006T01 • power cables CEE7 and BS 1363 • wall/ceiling mounting brackets • a DVI to VGA converter R9861005JP • R9861006BJP • 4x R9861006D01 • R9861006T01 • power cable JIS C8303 • wall/ceiling mounti[...]

2. ClickSha re Specifi cations Lifeti me MTBF = 40,000h (90% con fi de nce level) MTBF = 1 00,000h (60% con fi denc e level) MTBF conditions: • Environment: Ground B enign • T em perature: 25°C • Method: MIL-HDBK-217F Notice 2 </ul Altitu de Max 3000m (9842 ft) Humidity Stor age: 0 to 90% relative humidity , non-condensing Operation: 0 [...]

2. ClickSha re Specifi catio ns Warranty 3 years standard System requirements PC minimum req uirements: CPU: Intel Pentium Dual Core E2140 – 2 * 1600 Mhz (or equivalent: AMD Athlon 64 X2 3800+ - 2 * 2000 Mhz) Memory: 1024 MB RAM OS: Windows XP Pro/Home (SP3) (W indows V ista/7 supported, but requires more RAM) PC recomm ended requirements: CPU: I[...]

2. ClickSha re Specifi cations Front layout of the Base Unit At the front of the Base Unit you can fi nd a standby button, status LED strips and a USB port. 2 1 3 2 Image 2-3 Base Unit 1 USB port 2 Status LED strip 3 Standby button Ta b l e 2 - 3 USB port The USB port is used to update the software of both the Base Uni t and the Buttons. When plug[...]

2. ClickSha re Specifi catio ns • When the system is awake, a short push triggers the s ystem to go into standby mode. • When the system is in standby mode, a short push triggers the system to wake up. • When the system is powered on, a long push makes t he system to shut down and power off . • When the system is shut down, a long push or s[...]

2. ClickSha re Specifi cations Antenna type : Dipole Gain : Maximum 2dBi peak gain in 2.4GHz and 5Ghz band V entilation grids V entilation gr ids are foreseen on the t op and both sides of the Base Unit. Image 2-5 V entilati on grids IN and OUT The Base unit sucks air via the top ventilation grid and push hot air out on both sides. Make sure not to[...]

2. ClickSha re Specifi catio ns 1 2 3 Image 2-6 Butto n layout 1 USB connector 2B u t t o n 3L E D r i n g Ta b l e 2 - 6 USB connector Using the USB connector the Button can be plugged into a laptop (for sharing your screen) or t he Base U nit (for pairing the But ton to the Base Unit or updating its software). Button Click the Button to di splay [...]

2. ClickSha re Specifi cations Handle the Button cable with care. Rough handling might cause defects. 2.6 About the T ray T ray layout The function of the T ray is to hold the Butt ons on the table after the meeting is fi nished. The Tray can hol d up to 5 Buttons. Image 2-7 T ray layout Article number The speci fi c article number of the tray ca[...]

2. ClickSha re Specifi catio ns App Used on Logo ClickShare Presenter Android and iOS MirrorOp Sender for Galaxy Samsung G alaxy only 14 R5900004 CLICKSHA RE 19/08/2014[...]

3. Getting s tarted 3. GETTING ST ARTED Overview • Environmental Condition Check •B a s i c W o r k fl ow 3.1 Environme ntal Condition Check Environment condition check A device must always be mounted in a manner which ensures both air inlet s and outlets are free. F or instal lations in environments where the device i s subject to excessive d[...]

3. Get ting sta rted 16 R5900004 CLICKSHA RE 19/08/2014[...]

4. ClickSh are instal lation 4. CLICKSHARE INST ALLA TION About this chapter The installation c hap ter gi ves an overview of the different ways to instal l the base unit of ClickShare, the possible connections and the use of ClickShare Link for an iPad co nnection. Overview • Installati o n methods for t he Base unit • T able mounting • W a [...]

4. ClickSha re install ation Using extension cables for the antennas i s allowed, but this can reduce the p erformance. 4.2 T a ble mounting Overview Put the Base Unit directly on the meeting room table. The total weight of the Base Unit is 2,6 k g. C AUTION : When placing the Bas e Unit inside a closed cabinet, make sure there is su f fi cient ve[...]

4. ClickSh are instal lation 173mm Image 4-1 4. T o mount the Base unit on t he wall, h ook the slots in the brackets ov er the 2 screws in t he wall (front side of the Base unit directed toward s the ceiling or t he fl oor) and pull it downward until it is secured. C AUTION : It i s only all owed to mount t he Base Unit f ront side up or down. Mo[...]

4. ClickSha re install ation Necessary p arts • Mounting brackets (included in the ClickShare box) • 4 mounting screws and corresponding screwdriv er (not included) How to install 1. Drill four holes in the ceiling according to t h e dimensions indicated in the picture below ( length: 2 77mm, depth: 157mm) 277mm 157mm Image 4-2 Ceiling m ount 2[...]

4. ClickSh are instal lation Image 4-3 Removal of pre-mount ed screws 3. Install the mounting brackets to the Base Unit as shown on image 4-2. D rive in the four removed Pan Head T10 M 3 screws to secure t he brackets to the Ba se Unit. 4. Insert a plug in each hole (if needed and depending on the ceiling type) and drive in the 4 moun ting screws. [...]

4. ClickSha re install ation Image 4-4 Removal of pre-mount ed screws 2. Place the Base Unit on t he rack mount and drive in the four removed Pan Head T10 M3 screws. Refer to “1” on image 4-5. 3. Fasten the antenna to the front panel of the rac k moun t. Refer to “2” on image 4-5. 1 2 3 3 2 1 Image 4-5 4. Tight en the antenna cables to the [...]

4. ClickSh are instal lation 4.6 Recommendations about antenna placement and orientation Antenna placement rules • The antennas should be orient ed vertically , so perpendicular to the ceiling and parallel to the walls. • The antennas should be installed far enough (at least 50cm/1.6ft) from metallic surfaces to avoid unwanted re fl ections an[...]

4. ClickSha re install ation 1 Image 4-7 Display cabl es connecti on Note: Display cables ar e not included in the Cl ickShare box at purchase. Supported types of displays are: - Single Link D VI -D i s p l a y P o r t - VGA: use the adapter included in t he ClickShare box (reduced blanking on highest resolution) - HDMI: use an adap ter cable (not [...]

4. ClickSh are instal lation 4.8 Audio connection About audio The ClickShare Button captures the audio output of the user’s laptop and sends it to the Base Unit together with t he video signal. The Base Unit will then mix t he audio signals from all Buttons that are sharing their content . The mixed audio will be output at line levels from the mi[...]

4. ClickSha re install ation How to connect 1. Insert a network cable with RJ -45 connector into the LAN port. Image 4-10 LAN connect ion 2. Connect the other side to a LAN. 4.10 Power connect ion and switching on W ARNING : Use a power cor d which compli es to loc al regul ations. If not inc luded in the box, contact your local dealer f or a corre[...]

4. ClickSh are instal lation European version T ype C and ty pe G Japanese version T ype A Chinese version T yp e I CCC North Am erican ve rsion T ype A 2. T o power on the unit, set the rocker switch to “1”. If the Base unit does not start up automatically , use the standby button. The standby button at the front can now fully control the unit[...]

4. ClickSha re install ation Only 1 iOS device an d ClickShare Link combination allowed p er ClickShare base Unit. Multiple iOS device can be used when using the ClickShare App. Connection via cable 1. Connect a USB cable between the ClickShare Link USB port and one of the backside USB ports of the Base Unit. USB USB HDMI iPad ClickShare Base Unit [...]

4. ClickSh are instal lation USB USB DVI HDMI Apple T V iPad ClickShare Link ClickShare Base Unit Image 4-18 Wirele ss iPad connecti on 2. Connect an HDMI to DVI video cable to the DVI input of the ClickShare Link or place the convertor from DVI to HDMI on the ClickShare Link and connect an HDMI cable. 3. Connect the HDM I side of the cable to the [...]

4. ClickSha re install ation In this example, we wil l connect to t he wireless network of the Base Unit. If you want to use a dif ferent network, please contac t your IT administrator . - Go into the Apple TV main menu and connect to t he ClickShare Base Unit WiFi (IP address = 192.168.2.1 , pa ssword : clickshare ,S S I D : ClickSharre-”serial [...]

4. ClickSh are instal lation - Return to the Ho me page of the A pp l e TV . Image 4-28 - Calibrate the ClickShare Link to the Apple T V menu by going into the ClickShare Base Unit web interface. By calibrating the Link, we ma ke sure that t he Apple T V menu is not shown in the ClickShare composition. iOS content will only be shown when an iOS dev[...]

4. ClickSha re install ation Image 4-30 32 R5900004 CLICKSHA RE 19/08/2014[...]

5. Preparing the buttons 5. PREP ARING THE BUTT ONS Overview • Pairing • Pre-install of the Launcher service • ClickShare launcher installer 5.1 Pairi ng Pairing of the Buttons with t he Base Unit T o be able t o use a Button it should be assigned to the Base Unit you ar e using. This process is called pairi ng. By default, the four Buttons d[...]

5. Preparing the but tons Both the LEDs of the Button and the LEDs of the Base Unit are blinking white. This means pairing is in progress. The Base Unit automaticall y checks whether the s oftwar e of the Button i s up to date. I f not, the Base Unit updat es the Button software. This may take m ore time. During the pairing and update process, a me[...]

5. Preparing the buttons Where to download the la uncher installer? The launcher service (installer) can be downloaded from the Base Unit when entering the webui. Go to Maintenance > Software and download the launcher service. Image 5-5 Downloads softwa re 5.3 ClickSha re launcher installer Interactive setup In this setup, user runs the installe[...]

5. Preparing the but tons Parameter Description LAUNCH_APP The ClickShare launcher applicati on will be started right after the instal lation fi nishes if this parameter is set to YES. Otherwise, the launcher application will not be started. /qn This parameter indicates that the installation will be done in silent mode, m eaning that there will be[...]

6. Web I nter face 6. WEB I NTERF ACE Overview • Accessing the ClickShare Web Interface • Language setup W eb interface • About C lickShare tabs • Basic settings • W a llpaper (background) selection • Personalized wallpapers • Display settings • Display output s ettings • On-screen text format • Audio settings • Advanced setti[...]

6. Web In terface By default, the password is set to ’admin’. The web interface opens. Image 6-1 Web interf ace, startup screen The language of the web interface can be changed. It contains also three tabs: Set up , Mai ntenance and Help . If you cannot fi nd the IP address (e.g. there is no screen available) you should connect to the Base Uni[...]

6. Web I nter face The following languages are possibl e : • Arabic •S i m p l i fi ed Chinese • T raditional Chinese • Danish •D u t c h •E n g l i s h •F i n n i s h • French •G e r m a n • Italian • Japanese • Korean • Norwegian • Portuguese • Russian • Spanish • Swedish How to change 1. Click on the drop down [...]

6. Web In terface Image 6-3 T ab pages 1 Main tab bar 2S u b t a b b a r 3 Information and fi ll out pane 6.4 Basic set tings About Basic settings The basic settings contain the following infor m ation: • Meeting room name • Meeting room location • Welcome message T o change the bas ic settings 1. Log in to the Cli ckS hare web inter face. 2[...]

6. Web I nter face Image 6-4 Setup, basic se ttings The Basic tab is displayed by default. 3. In the Ide nti fi cation section click in an input fi eld and enter - the name of the meeting room - the location of the meeting room - a welcome message wh ich wil l be displayed below the meeting room name and location. Note: The name of the meeting ro[...]

6. Web In terface Image 6-5 A message is displayed to indicate t hat the changes are successful. The new name, location and welcome message are displayed in the lef t top corner of the s creen. 6.5 W al lpape r (bac kgrou nd) sel ectio n About wallpaper When ClickShare starts up, a background (wallpaper) is displayed. By default a general ClickShar[...]

6. Web I nter face Image 6-6 Wal lpaper select ion 3. Select one of t he available wallpapers (3). Note: By default a general Barco ClickShare wallpaper and a ClickShare Quick Start Guide wallpapers are avai lable. They are autom atically resized to fi t the aspect ratio of the screen. The selected wallpaper is indic ated with a red square around [...]

6. Web In terface When 2 screens are connected, an extra item Show Display Ident i fi ers appears in the D isplay pane. When checked, a sequence number is displayed on each display . Image 6-8 Display identi fi ers 6.6 Per sonalized wallpaper s About a personalized wallpaper Via t he web interface it is pos sible to upload personalized background[...]

6. Web I nter face Image 6-9 Add wallpa per The Wallp ape r tab page is displayed. 3. In the Background wallpapers pane, click on the “ + ”s i g n ( 3 ) . A browser w indow opens. 4. Select the desired fi le (4) and click Open (5). The content of the fi le is checked and when valid (format and size), the fi le is uploaded (6). The message Su[...]

6. Web In terface 2. Click on the delete button to delete the wallpaper . The message Successfully applied changes is displayed on top of the page. 6.7 Displ ay settings About display settings The following settings can be con fi gured for the display(s): • Standby timeout. Time between the last action and moment the system goes into standby . ?[...]

6. Web I nter face • Information on supported “Established T imings” (most legacy timings, e.g. 720x400@70H z, 88Hz; 800x600@ 56Hz, 60Hz, 72Hz, 75Hz; ... ; ...) • Supported Standard T iming Identi fi cations (e.g. 1280x1024@ 60Hz, 1600x1200@60Hz,...) • Detailed T iming Information. The fi rst detail ed timing des cription is the “Pref[...]

6. Web In terface Image 6-14 Output po rts Display Timeout If ther e is no input signal det ected during the display timeout period, bot h outputs are set to blank . The display timeout can be set by mov ing the slider to the left or right until the desired delay is reached. Output ports (Dis playPort - DVI-I) When a port is connected with a displa[...]

6. Web I nter face 6.9 On-s creen text format About on-screen text The language of the on-screen messages can be changed. Also the color , size and style of the messages can be updated. The background color and the tr ansparency can be adapted so that they match with the text layout. How to start 1. Log in to the Cli ckS hare web inter face. 2. Cli[...]

6. Web In terface The following languages are possible: - Arabic - Simpli fi ed Chinese - Tradit ional Chinese -D a n i s h -D u t c h - English - Finnish - French -G e r m a n - Italian - Japanese - Korean - Norwegian - Portuguese - Russia n - Spanish - Swedish Te x t c o l o r 1. Click in the input fi eld next to T ext color or click on the col[...]

6. Web I nter face Image 6-18 Background c olor 2. Drag the marker in the color bar up or dow n until the des ired color is obtained (2). 3. T o change the tint of the selected col or , drag the circler marker in the square until the desired ti nt is obtained (3). T ran sparency 1. Move the slider t o the left or the right t o obtain the desi red t[...]

6. Web In terface Image 6-20 Audio se ttings How to change 1. Log in to the Cli ckS hare web inter face. 2. Click the Setup tab and then the Audio tab. 3. T o enable audio on the Base Unit, check the chec k box next to Enable Audio Functionality . Note: Changing the audio sett ing, requires a re-pai ring of the Buttons. 4. T o select the audio outp[...]

6. Web I nter face Image 6-21 Hostname 3. Click in the input fi eld next to Hostname (3) 4. Select the current name and enter a new nam e. Note: The default hostname is “ClickShare-<serial number>”. 6.12 Advanced set tings: LAN network settings About LAN network settings A network connection can be c on fi g ured through DHCP or by manu[...]

6. Web In terface 4. Click Apply to co n fi rm the changes. Fixed IP a ddress setu p 1. Log in to the Cli ckS hare web inter face. 2. Click the Setup tab (1) and click Advanced (2). Image 6-23 Fixed IP addr ess The Advanced tab is displayed. 3. Check the radio button next to Fixed address (3). The IP address, subnet and gateway input opens. 4. Cli[...]

6. Web I nter face Image 6-24 WiFi sett ings 3. Enter a public name (SSID) for the wireless network. The default SSID is ClickShare-<serial base number> . 4. If you want to broadcast this SSID, check the checkbox behind Broadcast S SID . 5. Enter a new password and c on fi rm that password. 6. Select the wireless connecti on frequency band: [...]

6. Web In terface Image 6-25 Access SSH 6.15 Advanc ed settings: Access web interfac e About access The web interface is always accessibl e via the Ethernet port. A ccess via the wireless interface can be enabled or disabled. How to enable-disable 1. Log in to the Cli ckS hare web inter face. 2. Click the Setup tab (1) and click Advanced (2). 3. T [...]

6. Web I nter face 3. T o enable access via API, check the chec k box next to Enable A PI (3). Image 6-27 Enable API 6.17 Integration, Polyc om About the integration When both, ClickShare and Polycom systems are installed in a meeting room, typically the video out put of the ClickShare Base Unit is connected to t he Polycom unit as a source input. [...]

6. Web In terface Image 6-28 Integra tion, Polycom 3. T o enable Polycom integration, check t he check box next to Enable Polycom Integration (3) . The use r is ask ed to fi ll in the IP address or hostname (5) of the t arget Polycom unit together with the T elnet port 1 (6) that al lows sending API comman ds. 4. Click Appl y (7 ). Once the integr[...]

6. Web I nter face 6.18 Maintenanc e, status check ClickShare About status check The status tab within Mai ntenance gives an overview o f • the LAN interface settings, • the WiFi settings, • System identi fi cat ion • Historical updates • Subsystem status •S e n s o r s • System management T o check t he syst em statu s 1. Log in to [...]

6. Web In terface Image 6-30 Detail assoc iated devices System Ma nagement Use the Restart System button to restart ClickShare. Use the Shut down System butt on to shutdown ClickShare. Image 6-31 System manageme nt 6.19 Maintenance, Buttons information About buttons The Butt ons tab gives information on the Butt on s that hav e b een paired to the [...]

6. Web I nter face Image 6-32 Paired but tons, overview The list gives an overview of the Buttons that have in the past been paired to this Base Unit. If a Button has in the meantime been paired to another Ba se Unit, it will st ill appear in this list. T o remove it from the list, at the right of the tab page, click More and select Remove from lis[...]

6. Web In terface Image 6-33 The Button can be r e moved from the l ist by cli cking on Re move Fr om List . ClickShare button manager By clicking o n Download (3), an XM L fi le is downloaded on the PC. This fi le contains all information about the base unit to pair buttons on your PC instead of on the base unit itself. T o pa ir buttons on a PC[...]

6. Web I nter face Image 6-35 Link , overv iew The content of the Links tab is displayed. An overview of the con fi gured links is given with the following extra info of t he Link: - The green LED indicates that the Link is connected. - Source name: can b e changed to any name, just by clicking inside the input fi eld and entering a new name. - S[...]

6. Web In terface Image 6-36 Start cal ibration 3. Click Start C alib rati on . The calibration process starts. A calibration message with progress bar is displayed on the meeting room display . Use the Apple TV remote to cycle thr ough the top row of icons (t he row with Computers and Settings) on the home screen. When the c alibration is successf[...]

6. Web I nter face Image 6-37 Download pag e How to update 1. Download the latest version of the software from Barco’ s website. 2. Log in to the Cli ckS hare web inter face. 3. Click the Maintenance tab (1) and then click Softwa re (2). Image 6-38 Update software The content of the Softwar e tab is displayed. The current version of the Base Unit[...]

6. Web In terface fi rmwa re version 01 .03 to fi rmware version 01.05 requires fi rst an update from versi on 01.03 to 01.04, followed by an update from 01.04 to 01.05. When updating fi rmware version 01.04 to higher versions, no special acti on is required. Downgrading a fi rmwa re version to an older ver sion does not require an intermediat[...]

6. Web I nter face Image 6-41 Downloads softwa re The content of the Softwar e tab is displayed. 3. T o download t he Launcher Service, for Windows, click on Dow nload Windo ws Launcher or for Mac, click on Downl oad Mac Launcher . 4. T o download the ClickShare Client, f or Windows, click on Download Windows Clie nt or for Mac, click on Do wnload [...]

6. Web In terface Image 6-42 Manage system con fi guration The content of the Con fi gurat ion tab is displayed. 3. T o download a full bac kup, click on Dow nload Full Backup (3). An xml fi le, containing all information and history will be do wnloaded. Th is fi le can be reused on the same Base Unit only . 4. T o download a portable version, [...]

6. Web I nter face How to re store fa ctory def ault s 1. Log in to the Cli ckS hare web inter face. 2. Click the Maintena nce tab (1) and then click Con fi guration (2 ).. Image 6-43 Factor y defaults 3. Click on Load Default Sett ings to retur n to the factory default s (3). Alternative way to load default settings 1. With the Base unit s witche[...]

6. Web In terface The content of the Passw ord tab i s displayed. Image 6-45 Password 3. Enter the old password (3). 4. Enter the new password (4). 5. T o con fi rm, enter the new password a second time (5). 6. Click Apply . The administrator password is changed. 6.28 Integrator pa ssword About the integrator password When an integrator wants to a[...]

6. Web I nter face Image 6-46 Integra tor password 3. Enter the new password (3). 4. T o con fi rm, enter the new password a second time (4). 5. Click Apply . The integrator password i s changed. 6.29 Log settings About logging Both Button and Base Unit log data is sav ed in log fi les on the Base Unit. These log fi les can contain debugging inf[...]

6. Web In terface Image 6-47 Logging 3. T o create a debug log, check the check box nex t to Debug Logging (3). 4. Reproduce the issue you want to r eport. 5. T o download the current log fi le, cli ck on Downloa d Log (4 ). 6. T o clear the current log fi le, click Clear Log (5) . 7. • T o enable logging by the ClickShare client ( 6): - If the[...]

6. Web I nter face Image 6-49 The content of the C ontact tab is displayed. The Contac t p age contains a link t o the ClickShare hom e page on Barco’s website (3). 3. Click on the link Visit th e Cli ckShare produ ct page . 4. Click Downl oads Image 6-50 All kind of manuals, brochures and software updates can be found on that page. 6.31 Barco Cl[...]

6. Web In terface Image 6-51 EULA 3. If desired, click Save ... (3) to save a copy of the agreemen t on your laptop. 4. In the Fi le Download window , c lic k Save . The Save as window opens. 5. Browse to the location wher e to store the EULA fi le and click Save . A copy of the B arco ClickShare EULA has been saved to your laptop. 74 R5900004 CLI[...]

7. Softw are updates 7. SOFTW A RE UPDA TES 7.1 Software update About Software update s There are t wo ways to update the Base Unit software: • via the Web Interfac e, for more information, see "Base Unit software update", page 64 • by copying the soft ware on a USB stick T o update th e Base Unit software by copying the soft ware on [...]

7. Softwa re updates Image 7-2 76 R5900004 CLICKSHA RE 19/08/2014[...]

8. Tr oublesh ooting 8. TROUBLESHOOTING 8.1 T roubleshooting list Problem solving Locate the problem you are experiencing i n the table below and apply the solution. Probl em Cause Soluti on Quality of the i mage on the meeting room display is not satisfactory The quality or length of the cable between the Base Unit and the d isplay or the connecti[...]

8. Troub leshooti ng Probl em Cause Soluti on Low video performance Laptop performance • Lower the screen resolution of the laptop. • Disable the hardware acceleration for video. • Use only a par t of the display to show the video. • Set the capture mode to Fast ( right click C lickShare ico n in system tray) Wireless co nnectiv ity See “[...]

8. Tr oublesh ooting Probl em Cause Soluti on Base Unit d oes not start up correctly . A USB stick, ClickShare Button or another USB device is connected to one of its USB slots at start-up. Remove the connected USB device and restart the unit. Base Unit software does not start up correctly after software update It seems to be in an e ndless loop du[...]

8. Troub leshooti ng Probl em Cause Soluti on An illegal WiFi channel is selected Browse to the Advanced tab of the Web Interface and change t he Frequency band and/or W iFi channel. After +/- 1 minute, the pr ocesses should automatically recover . ClickShare Base U nit does not start up correctly Con fi guration fi le is corrupt ed Browse to the[...]

A. Env ironmental inf ormation A. ENVIRONMENT AL INFORMA TION A.1 Disp os al inf orm atio n Disposal Information W aste Electrical and Electronic Equipment This symbol on the product indicates that, un der the European Directive 2012/19/EU governing waste from electrical and electronic equipment, this pr oduct must not be di sposed of with other mu[...]

A. En vironmenta l info rmation 底架 Cha ssis x 0 x 000 电 源供 应 器 Power Supply U nit x 0 x 000 文件 说 明 书 Paper Manuals 000000 O: 表示 该 有毒有害物 质 在 该 部件所有均 质 材料中的含量均 在 SJ/T 1 1363-2006 标 准 规 定的限量 要求以下 . O: Indicates that t his toxic or hazardous substance contai[...]

Index INDEX A About 3, 5, 8, 1 1, 13 Base U nit 8 But ton 1 1 ClickShare 3 Documentation 3 ClickShare product 5 Guide 3 T ray 13 Access S SH 55 Access web interface 56 Address 82 Antenna placement 23 Recommendations 23 API settings 56 B Barco contact d ata 72 Base unit 17–19, 21 Installation 17–19, 21 Ceiling mounting 19 Met hods 1 7 Rack mount[...]

Index Change 70 Pre-install 34 Launcher service 34 Product speci fi cations 5 Production 82 R Rack mounting 21 Base unit 2 1 S Safety 15 Environment condition check 15 Setup 57 Integration 57 Software 75 Update 75 Software updates 75 Speci fi cations 5–6, 8 ClickShare 6 ClickShare Link 8 Symbols 4 T T abl e moun ting 18 Base unit 1 8 T ray 13 A[...]