Blackberry 8130 manual

User Guide BlackBerry Pearl 8130 Smartphone[...]

SWDT236101-236101-0816121356-001[...]

Contents BlackBerry basics ............................................................................................................................................................................................................................... 11 About typing input methods .....................................................................[...]

TTY support ................................................................................................................................................................................................................................................... 33 Multiple phone numbers ....................................................................[...]

PIN messages .................................................................................................................................................................................................................................... 65 PIN message basics ......................................................................................[...]

Search shortcuts ........................................................................................................................................................................................................................................... 17 Attachments ..................................................................................[...]

View properties for an application .......................................................................................................................................................................................................... 139 Delete a third-party application ...........................................................................[...]

Multiple calendars ...................................................................................................................................................................................................................................... 175 Calendar shortcuts .............................................................................[...]

Availability ................................................................................................................................................................................................................................................... 213 Display and keyboard ....................................................................[...]

Security basics ............................................................................................................................................................................................................................................ 231 Password keeper .............................................................................[...]

Synchronization troubleshooting ............................................................................................................................................................................................................. 118 Browser troubleshooting ....................................................................................[...]

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BlackBerry basics About typing input methods You can type on your BlackBerry® device using the SureType® input method or the multi-tap input method. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout that is designed to provide a quick and comfortable typing and dialing experience. SureT[...]

Switch applications 1. In any application, press the Menu key. 2. Click Switch Application . 3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key. • If the application that you want to switch to does not appear, highlight Home Screen and press the Ente[...]

When typing text, type pin: and the PIN. Expand a folder 1. Click a folder with a plus sign (+) beside it. 2. If necessary, click Expand . Collapse a folder 1. Click a folder with a minus sign (-) beside it. 2. If necessary, click Collapse . BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To exit a screen or move back a [...]

If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options. If a system administrator has set an option for you, a red lock indicator appears beside the option field. For more information about the featu[...]

Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To exit a screen or move back a page in the browser, press the Escape key. • To move to a list item or menu item, type the first letter of the item. • To select or clear a check box, press the Space key. • To view available values in a field, press the Alt k[...]

Camera and video camera shortcuts • To take a picture or record a video, press the Right Convenience key. • To change the flash mode for a picture or to turn on low-light mode for a video, press the Space key. • To zoom in to a subject before taking a picture, press the Volume Up key. • To zoom out from a subject before taking a picture, pr[...]

• To type the alternate character on a key, press the Alt key and the character key. • To type an accented or special character, hold the letter key and roll the trackball to the left or right. Click a selected character. For example, to type ü, hold 3 and roll the trackball to the left until ü is highlighted. Click the trackball. • To type[...]

• To switch worksheets, press O . Highlight a worksheet. Press the Enter key. In a presentation • To switch presentation views, press Z . • To move to the next slide, verify that you are viewing the presentation in slide view. Press 6 . • To move to the previous slide in slide view, verify that you are viewing the presentation in slide view[...]

Map shortcuts • To zoom in to a map, press L . • To zoom out from a map, press O . • To view status information at the top of a map, press Q . To hide status information at the top of a map, press Q . • To view tracking information at the bottom of a map, press the Space key. To hide tracking information at the bottom of a map, press the Sp[...]

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Phone Phone basics Find your phone number In the phone, your phone number appears at the top of the screen. If you have more than one phone number associated with your BlackBerry® device, your active phone number appears at the top of the screen. Make a call 1. On the Home screen or in the phone, perform one of the following actions: • Type a ph[...]

Place a call on hold 1. During a call, press the Menu key. 2. Click Hold . To resume a call, press the Menu key. Click Resume . Turn on the speakerphone During a call, press the period ( . ) key. Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the safety and produ[...]

2. Click Place Call . 3. Perform one of the following actions: • Type a phone number. • Type part of a contact name. Click a contact or phone number. 4. Press the Send key. To end the call, press the End key. Use a headset You can purchase an optional headset to use with your BlackBerry® device. • To answer a call, press the headset button. [...]

Volume Adjust the volume • To increase the volume, press the Volume Up key. • To decrease the volume, press the Volume Down key. Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume. 1. In the phone, press the Menu key. 2. Click Options . 3. Click [...]

Voice dialing Make a call using a voice command If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry® device. You cannot make calls to emergency numbers using voice com[...]

Set the matching sensitivity level for voice commands 1. In the device options, click Voice Dialing . 2. Perform one of the following actions: • To increase matches, set the Sensitivity field closer to Reject Less . • To reduce the number of incorrect matches, set the Sensitivity field closer to Reject More . 3. Press the Menu key. 4. Click Sav[...]

2. Click Call Voice Mail . Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system. If you have more than one phone number associated with your device, you can only set the voice mail access number for the active phone number. [...]

Conference calls Make a conference call You cannot add more than two contacts to a conference call. 1. During a call, press the Menu key. 2. Click Conference Call . 3. Type a phone number or highlight a contact. 4. Press the Send key. 5. During the second call, press the Send key. Create a phone number link for a conference call 1. Type a phone num[...]

Change the caller ID picture for a contact 1. When changing a contact, highlight the caller ID picture. 2. Press the Menu key. 3. Click Replace Picture . 4. Highlight a picture. 5. Press the Menu key. 6. Click Select . 7. Center the picture in the box. 8. Click the trackball. 9. Click Crop and Save . Delete the caller ID picture for a contact 1. In[...]

Add notes to a call log 1. In the phone, highlight a call log. 2. Press the Menu key. 3. Click View History . 4. Press the Menu key. 5. Click Add Notes . 6. Type call notes. 7. Click the trackball. 8. Click Save . Change call log notes 1. In the phone, highlight a call log. 2. Press the Menu key. 3. Click View History . 4. Press the Menu key. 5. Cl[...]

7. Click Clear Field . 8. Click the trackball. 9. Click Save . Call forwarding About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your BlackBerry® device. You might not be able to change or delete these phone numbers or add new ones. If you have more than one p[...]

9. Click Close . Change a call forwarding phone number You can only change call forwarding phone numbers that you have added. 1. In the phone, press the Menu key. 2. Click Options . 3. Click Call Forwarding . 4. Press the Menu key. 5. Click Edit Numbers . 6. Click a phone number. 7. Click Edit . 8. Change the phone number. 9. Click the trackball. D[...]

3. Click Smart Dialing . 4. Set the Country Code and Area Code fields. 5. In the National Number Length field, set the default length for phone numbers in your country. 6. Press the Menu key. 7. Click Save . Note: When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code o[...]

6. Click Save . A TTY indicator appears in the device status section of the screen. To turn off TTY support, set the TTY Mode field to No . Multiple phone numbers About multiple phone numbers Your BlackBerry® device might support more than one phone number, or your device might be associated with a phone number provided by your wireless service pr[...]

5. Click Save . Sort phone numbers or contacts on the Phone screen 1. In the phone, press the Menu key. 2. Click Options . 3. Click General Options . 4. Perform one of the following actions: • To sort phone numbers or contacts by frequency of use, set the Phone List View field to Most Used . • To sort contacts alphabetically by contact name, se[...]

4. Set the Auto Answer Calls field to Never . 5. Press the Menu key. 6. Click Save . Reset a call timer 1. In the phone, press the Menu key. 2. Click Status . 3. Click Last Call or Total Calls . 4. Click Clear Timer . 5. Press the Menu key. 6. Click Save . About telecoil mode In telecoil mode, the magnetic signal of the BlackBerry® device is modif[...]

• To move to the top of the Phone screen, press the Space key. • To view the last phone number that you typed in the phone, press the Space key and the Enter key. To dial the phone number, press the Send key. • To view your contact list in the phone, press the Space key. Hold the Send key. • To switch phone numbers, in the phone, click your[...]

I cannot check my voice mail If you have more than one phone number associated with your BlackBerry® device and you are trying to check your voice mail using a shortcut key, your device calls the voice mail access number for your active phone number. Try checking the voice mail for your alternate phone number. I cannot join a call If your BlackBer[...]

Voice dialing Make a call using a voice command If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry® device. You cannot make calls to emergency numbers using voice com[...]

3. Press the Menu key. 4. Click Save . Turn off choice lists for voice commands 1. In the device options, click Voice Dialing . 2. Set the Choice Lists field to Always Off . 3. Press the Menu key. 4. Click Save . If your BlackBerry® device identifies more than one possible match to a voice command, your device selects the best match and dials the [...]

Improve voice recognition of numbers 1. In the device options, click Voice Dialing . 2. Press the Menu key. 3. Click Adapt Digits . 4. Complete the instructions on the screen. Use a headset You can purchase an optional headset to use with your BlackBerry® device. • To answer a call, press the headset button. • To turn on mute during a call, pr[...]

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Camera and video camera Take a picture 1. In the camera, click the trackball. 2. Perform one of the following actions: • To take another picture, click the camera icon. • To delete the picture, click the trash can icon. • To set the picture as a caller ID picture or Home screen background, click the crop icon. • To forward the picture, clic[...]

Camera and video camera options Change the location for storing pictures or videos 1. In the camera or video camera, press the Menu key. 2. Click Options . 3. Perform one of the following actions: • Change the Store Pictures and Folder fields. • Change the Store Videos and Folder fields. 4. Press the Menu key. 5. Click Save . Change the default[...]

Change the video size and format 1. In the video camera, press the Menu key. 2. Click Options . 3. Change the Video Format field. 4. Press the Menu key. 5. Click Save . Set picture size 1. In the camera, press the Menu key. 2. Click Options . 3. Set the Picture Size field. 4. Press the Menu key. 5. Click Save . Set picture quality You can set the f[...]

• To zoom in to a subject before taking a picture, press the Volume Up key. • To zoom out from a subject before taking a picture, press the Volume Down key. Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos. Tr[...]

Email messages Email message basics Open a message In a message list, click a message. Note: If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. Send an email message 1. In a message list, press the key. 2. Click Compose Email . 3. In the [...]

Save a draft of a message 1. When composing a message, click the trackball. 2. Click Save Draft . Blind carbon copy a contact 1. When composing a message, press the Menu key. 2. Click Add Bcc . Attach a contact to a message 1. When composing a message, press the Menu key. 2. Click Attach Address . 3. Click a contact. Set the importance level for a [...]

Forward a message 1. In a message, press the Menu key. 2. Perform one of the following actions: • Click Forward . • Click Forward As . Click a message type. Delete a message 1. In a message, click the trackball. 2. Click Delete . Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key. 3. Click Delete Prior [...]

Email message folders File an email message or MMS message Verify that wireless email reconciliation is turned on. 1. In a message list, highlight an email message or MMS message. 2. Press the Menu key. 3. Click File . 4. Highlight a message folder. 5. Press the Menu key. Add, change, or delete an email message folder You can add, change, or delete[...]

• To change the message, click Edit . Change the message. Click the trackball. Click Send . • To change the recipients, click Edit . Highlight a contact. Press the Menu key. Click Change Address . Click a new contact. Click the trackball. Click Send . • To resend the message without changing it, click Resend . Stop a message from sending Veri[...]

6. Clear the check box beside the Sent Items folder. 7. Press the Menu key. 8. Click Save . Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer. Email message filters are applied to [...]

Options for email message filters From: Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts or email messages that contain specif[...]

2. Click Options . 3. Click Email Filters . 4. Highlight an email message filter. 5. Press the Menu key. 6. Click Edit . 7. Change the options for the email message filter. 8. Press the Menu key. 9. Click Save . Change the order of email message filters 1. In a message list, press the Menu key. 2. Click Options . 3. Click Email Filters . 4. Highlig[...]

6. Click Delete . Email message forwarding Forward messages from a specific email message folder to your device Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your system administrator. 1. In a message list, press the Menu [...]

5. Click Save . Note: Even though you do not receive blocked messages on your device, blocked messages might contribute to data usage in your wireless service plan. You can stop messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters. Reset a blocked mess[...]

2. Click Show Address . To view the display name again, click a contact. Click Show Name . Add a signature Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your system administrator. If you use the BlackBerry® Internet Servi[...]

Delete the disclaimer from an email message If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature, the BlackBerry Enterprise Server might add a disclaimer to email messages after you send them. You cannot change this disclaimer. 1. When composing an email message, press[...]

3. Click General Options . 4. Perform any of the following actions: • Set the Display Message Header On field to 2 lines . • Set the Display Time and Display Name fields to No . 5. Press the Menu key. 6. Click Save . Set how long your device stores messages 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . [...]

Hide the new or unopened message indicator 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Set the Display Message Count field to None . 5. Press the Menu key. 6. Click Save . To view the number of unopened messages again, set the Display Message Count field to Unread . To view the new message indicator, s[...]

• To move to the bottom of a message list, press 7 . • To move up a message, press 2 . • To move down a message, press 8 . • To move to the next date, press 6 . • To move to the previous date, press 4 . Message troubleshooting I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is connecte[...]

• Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox folder, that you want to receive email messages from. • Verify that your device is not blocking messages. For more information, contact your system administrator. I cannot file email messages Try performing the foll[...]

I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts for your previous device replace the message list shortcuts for your current device. To view the shortcuts for viewing one type of message i[...]

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PIN messages PIN message basics About PIN messages A PIN uniquely identifies each BlackBerry® device on the network. If you know the PIN of another BlackBerry device user, you can send a PIN message to that person. PIN messages are not routed through your email account. When your PIN message is delivered to the recipient, in a message list, a D ap[...]

• To accept the suggested spelling, click the highlighted word. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All . • To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary . • To stop checking spelling, press t[...]

Save a message 1. In a message, press the Menu key. 2. Click Save . Reply to a message 1. In a message, click the trackball. 2. Click Reply or Reply to All . Forward a message 1. In a message, press the Menu key. 2. Perform one of the following actions: • Click Forward . • Click Forward As . Click a message type. Delete a message 1. In a messag[...]

View an address instead of a display name 1. In a message, click a contact. 2. Click Show Address . To view the display name again, click a contact. Click Show Name . Search for text in a message, attachment, or web page To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide v[...]

5. Press the Menu key. 6. Click Save . Message list options View more of the subject line for messages 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Perform any of the following actions: • Set the Display Message Header On field to 2 lines . • Set the Display Time and Display Name fields to No . 5. P[...]

Hide the new or unopened message indicator 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Set the Display Message Count field to None . 5. Press the Menu key. 6. Click Save . To view the number of unopened messages again, set the Display Message Count field to Unread . To view the new message indicator, s[...]

Message shortcuts In a message • To reply to a message, press the exclamation point ( ! ) key. • To reply to all, press the question mark ( ? ) key. • To forward a message, press the period ( . ) key. • To move to the last cursor position after you close and reopen a received message, press 5 . In a message list • To open a highlighted me[...]

• If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), i[...]

I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts for your previous device replace the message list shortcuts for your current device. To view the shortcuts for viewing one type of message i[...]

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SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging. If you have more than one phone number associated with your BlackBerry® device, your device sends SMS text [...]

Add a contact to an SMS text message You can send an SMS text message to up to ten recipients. 1. When composing an SMS text message, press the Menu key. 2. Click Add Recipient . 3. Click a contact. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, p[...]

Delete a message 1. In a message, click the trackball. 2. Click Delete . Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key. 3. Click Delete Prior . Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. [...]

• To change the recipients, click Edit . Highlight a contact. Press the Menu key. Click Change Address . Click a new contact. Click the trackball. Click Send . • To resend the message without changing it, click Resend . Hide sent messages 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Change the Hide [...]

Message list options View more of the subject line for messages 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Perform any of the following actions: • Set the Display Message Header On field to 2 lines . • Set the Display Time and Display Name fields to No . 5. Press the Menu key. 6. Click Save . Turn[...]

account, you can open and manage email messages for that email account, and you can send messages using the email address for the email account. For more information about associating your device with more than one email account, see the BlackBerry Internet Service Online Help . Depending on your theme, a separate message list might appear for SMS [...]

Reset a blocked message counter 1. In the device options, click Security Options . 2. Click Firewall . 3. Highlight a message type. 4. Press the Menu key. 5. Click Reset Count or Reset All Counts . Message shortcuts In a message • To reply to a message, press the exclamation point ( ! ) key. • To reply to all, press the question mark ( ? ) key.[...]

Message troubleshooting I cannot send SMS text messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area. • Verify that your wireless service plan includes[...]

MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging. If you have mo[...]

4. Type a message. 5. Press the key. 6. Click Send . Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click the highlighted [...]

3. Set the Importance field. 4. Press the Menu key. 5. Click Save . Resend a message 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit . Change the message. Click the trackball. Click Send . • To change the recipients, click Edit . Highlight a contact. Press the Menu key. Clic[...]

Delete a message 1. In a message, click the trackball. 2. Click Delete . Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key. 3. Click Delete Prior . Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. [...]

• Attach Picture • Attach Audio • Attach Video 3. Click a media file. Attach a contact or appointment to an MMS message You can only send nonrecurring appointments in MMS messages. If you attach a meeting, the attendees are removed. 1. When composing an MMS message, press the Menu key. 2. Perform one of the following actions: • To attach a [...]

Message options Request delivery or read notification for an MMS message 1. When composing an MMS message, press the Menu key. 2. Click Options . 3. Perform any of the following actions: • To receive notification when the message is delivered to the recipient, set the Confirm Delivery field to Yes . • To receive notification when the recipient [...]

3. Press the Menu key. 4. Click Save . Message list options View more of the subject line for messages 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Perform any of the following actions: • Set the Display Message Header On field to 2 lines . • Set the Display Time and Display Name fields to No . 5. P[...]

About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work email account and one or more personal email accounts. If you associate your device with more than one email account, multipl[...]

5. Press the Menu key. 6. Click Save . Block MMS messages 1. In the device options, click MMS . 2. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box. 3. Press the Menu key. 4. Click Save . Block incoming messages If your BlackBerry® device is associated with an email account tha[...]

• To compose a message from a message list, press the comma ( , ) key. • To view received messages, press the Alt key and 3 . • To view call logs, press the Alt key and the period ( . ) key. • To view voice mail messages, press the Alt key and 7 . • To view SMS text messages, press the Alt key and the question mark ( ? ) key. • To view [...]

• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. • If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you ha[...]

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Typing Typing basics Type a symbol 1. Press the Symbol key. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or right. Click a selected character. For example, to type ü, hold 3 and roll the trackball to the left un[...]

4. Roll the trackball left or right. Cancel a text selection 1. With text selected, click the trackball. 2. Click Cancel Selection . Set the cursor speed 1. In the device options, click Screen/Keyboard . 2. Set the Key Rate field. 3. Press the Menu key. 4. Click Save . Turn on key tones 1. In the device options, click Screen/Keyboard . 2. Set the K[...]

Typing input methods About typing input methods You can type on your BlackBerry® device using the SureType® input method or the multi-tap input method. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout that is designed to provide a quick and comfortable typing and dialing experience. Su[...]

4. Click Save . Switch typing input methods when typing 1. Press the Menu key. 2. Click Enable Multitap or Enable SureType . About typing input languages You can set a typing input language to use when you type. The typing input language can be different from the display language. When you set a typing input language, AutoText and other typing opti[...]

3. Perform any of the following actions: • To accept the suggested spelling, click the highlighted word. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All . • To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary[...]

Delete a word from the custom dictionary 1. In the device options, click Spell Check . 2. Click Custom Dictionary . 3. Highlight a word. 4. Press the Menu key. 5. Click Delete . Custom dictionary About the custom dictionary If you type a word or letter combination that your BlackBerry® device does not recognize, your device adds the word or letter[...]

4. Click Delete . Delete all custom dictionary items 1. In the device options, click Custom Dictionary . 2. Highlight a custom dictionary item. 3. Press the Menu key. 4. Click Clear Custom Dictionary . Stop adding items to the custom dictionary automatically 1. In the device options, click Language . 2. Click Input Options . 3. Clear the Auto Word [...]

2. Press the Menu key. 3. Click New . 4. In the Replace field, type the text to replace. 5. In the With field, perform one of the following actions: • Type replacement text. • To insert a macro (for example, the current date or time), press the Menu key. Click Insert Macro . 6. In the Using field, perform one of the following actions: • To ca[...]

Typing shortcuts • To insert a period, press the Space key twice. The next letter is capitalized. • To capitalize a letter, hold the letter key until the capitalized letter appears. • To type the alternate character on a key, press the Alt key and the character key. • To type an accented or special character, hold the letter key and roll th[...]

SureType technology does not recognize a word Use the list that appears when you type to help you build words that SureType® technology does not recognize. Press the letter key for the first letter in the word once. Highlight a letter in the list. Press the letter key for the next letter in the word once. Highlight a letter combination. Click the [...]

Search About search In a message list, you can search for messages using specific criteria that you can save for future use. You can also search for messages by contact or subject. You can use the search application to search for messages, contacts, calendar entries, and tasks on your BlackBerry® device. You can also manage contacts, calendar entr[...]

Change the status of messages that the search should search for. Type: Change the type of messages that the search should search for. View a list of saved searches 1. In a message list, press the Menu key. 2. Click Search . 3. Press the Menu key. 4. Click Recall . Change a saved search 1. In the list of saved searches, highlight a search. 2. Press [...]

1. In a message, attachment, or web page, press the Menu key. 2. Click Find . 3. Type the text. 4. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next . Search for organizer data and messages that contain specific information 1. In the search application, perform any of the following actions: • In[...]

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Attachments Attachment basics About attachments You can view several file attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav files. If you save an email message that contains an attachment t[...]

Search for text in a message, attachment, or web page To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. 1. In a message, attachment, or web page, press the Menu key. 2. Click Find . 3. Type the text. 4. Press the Enter key. To search for the next instance of the tex[...]

Spreadsheet attachments Move to a specific cell 1. In a spreadsheet, click the trackball. 2. Click Go to Cell . 3. Type the cell co-ordinates. 4. Click the trackball. View the content of a cell In a spreadsheet cell, click the trackball. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents . To move to a spe[...]

• To label spreadsheet rows with numbers and columns with letters, set the Display Labels field to Yes . 4. Press the Menu key. 5. Click Save . Media attachments View a list of pages in a multi-page .tif file attachment View a list of pages in a multi-page .tif file attachment, such as a scanned fax document saved as a .tif file. 1. In a multi-pa[...]

2. Click Next Slide or Prev Slide . Rotate a slide 1. When viewing a presentation in slide view, click a slide. 2. Click Rotate . Zoom in to or out from a slide 1. When viewing a presentation in slide view, click a slide. 2. Click Zoom . 3. Roll the trackball up or down. To zoom back to the original slide size, press the Menu key. Click Zoom 1:1 . [...]

Attachment shortcuts • To search for text in an attachment, press Q . In a spreadsheet • To move to a specific cell, press A . • To view the content of a cell, press the Space key. • To switch worksheets, press O . Highlight a worksheet. Press the Enter key. In a presentation • To switch presentation views, press Z . • To move to the ne[...]

Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email messa[...]

4. Set the Delete On field. 5. Press the Menu key. 6. Click Save . It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Handheld . Prerequisites: Wireless data synchronization • Verify that you have synchronized your organizer data using the synchr[...]

5. Press the Menu key. 6. Click Save . Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry® Desktop Manage[...]

Empty the deleted items folder on your computer from your device Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and that wireless email reconciliation is turned on. For more information, contact your system administrator. 1. In a message list, press the [...]

• If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to synchronize calendar data. For more information, see the BlackBerry Desktop Software Online Help . Custom address book field data is not appearing on my computer You can only synchronize the data in a custom address book fi[...]

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Browser Browser basics About browser configurations The browser on your BlackBerry® device supports multiple browser configurations for optimizing your browsing experience. The BlackBerry Browser configuration optimizes the appearance of HTML web pages in the browser. If your BlackBerry device is associated with an email account that uses a BlackB[...]

View a thumbnail version of a web page 1. On a web page, press the Menu key. 2. Click Page Overview . To close the thumbnail version of the web page, press the Menu key. Click Close . Move to a section of a long web page quickly 1. In a thumbnail version of the web page, position your cursor on the location of the web page you want to view. 2. Pres[...]

2. Click History . Stop loading a web page 1. When a web page is loading, press the Menu key. 2. Click Stop . Return to the home page 1. On a web page, press the Menu key. 2. Click Home . Close the browser 1. In the browser, press the Menu key. 2. Click Close . Links, pictures, and web page addresses View the address for a link or picture 1. On a w[...]

Forward a link or picture from a web page 1. On a web page, highlight a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address . 4. Click Send Address . 5. Click a message type. To return to the browser after you send the message, press the Escape key. Forward a web page address 1. On a web page, press the Menu key. 2. Click[...]

• To load pictures on WML web pages only, set the Show Images field to On WML Pages Only . • To stop pictures from loading on all web pages, set the Show Images field to No . • To turn off placeholders for pictures, set the Show Image Placeholders field to No . 5. Press the Menu key. 6. Click Save Options . Change the picture quality in the b[...]

Save a web page to a message list 1. On a web page, press the Menu key. 2. Click Save Page . 3. Type a title. 4. Click OK . Bookmarks About bookmarks You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want to make the web page available offline and whether you want the browser to check th[...]

Forward a bookmark 1. In the bookmark list, highlight a bookmark. 2. Press the Menu key. 3. Click Send Bookmark . 4. Click a message type. To return to the browser after you send the message, press the Escape key. Delete a bookmark 1. On a web page, press the Menu key. 2. Click Bookmarks . 3. Highlight a bookmark. 4. Press the Menu key. 5. Click De[...]

Collapse a folder 1. Click a folder with a minus sign (-) beside it. 2. If necessary, click Collapse . Rename a bookmark folder You can only rename folders that you created. 1. Highlight a folder. 2. Press the Menu key. 3. Click Rename Folder . Delete a bookmark folder You can only delete folders that you created. 1. Highlight a folder. 2. Press th[...]

6. Press the Menu key. 7. Click Add . View web feed content 1. In a web feed, highlight a title. 2. Press the Menu key. 3. Perform one of the following actions: • To view a summary of the story, click Show Description . • To view the full story, click Read Story . To hide a description, highlight a title. Press the Menu key. Click Hide Descript[...]

File a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks . 3. Highlight a web feed. 4. Press the Menu key. 5. Click Move Bookmark . 6. Roll the trackball to the new location. 7. Click the trackball. Delete a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks . 3. Highlight a web feed. 4. Press the Menu key. 5. Click D[...]

2. Click Options . 3. Click Browser Configuration . 4. Select the Support JavaScript check box. 5. Press the Menu key. 6. Click Save Options . Set the default browser view You can view web pages in Mobile view or Desktop view. Desktop view displays web pages in a wide screen format that is similar to the format in which web pages appear in a browse[...]

1. In the browser, press the Menu key. 2. Click Options . 3. Click Browser Configuration . 4. In the Home Page Address field, type a web address. 5. Press the Menu key. 6. Click Save Options . Set the default browser configuration 1. In the device options, click Advanced Options . 2. Click Browser . 3. Set the Default browser configuration field. 4[...]

5. Press the Menu key. 6. Click Save Options . Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry® Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is encrypted using Trip[...]

Set whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only . To accept and send data that is encrypted using 128-bit encryption or 56-bit encryption, change this field to Allow Weak . Allow FIPS Algorithms [...]

5. Perform one of the following actions: • If the TLS Default field is set to Proxy , in the Host Name field, type the web address for the content server. • If the TLS Default field is set to Handheld , in the Host Name field, type the web address for the content server. Set the Certificate field to the client certificate that you want to use t[...]

MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerry Enterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages. SMSC Hosts: Set which SMSC hosts your device accepts browser push message[...]

Browser troubleshooting No browser is available on my device Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes this service. I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto[...]

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Applications Add an application 1. On a web page, highlight a link for an application. 2. Press the Menu key. 3. Click Download . 4. Click OK . View properties for an application 1. In the device options, click Advanced Options . 2. Click Applications . 3. Click an application. Delete a third-party application 1. In the device options, click Advanc[...]

Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add the application. 140[...]

Media Media file management About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device. If you connect your device to your computer, you can transf[...]

5. Click Save . Forward a media file If you forward a media file using Bluetooth® technology, verify that Bluetooth technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. You can only forward media files that you added. 1. In the media application, click a media type. 2. If necessary, click a category.[...]

Move a media file You can only move media files that you added. 1. In the media application, press the Menu key. 2. Click Explore . 3. Navigate to a folder that contains media files. 4. Highlight a media file. 5. Press the Menu key. 6. Click Move . 7. Click a folder. 8. Click Move Here . Change the amount of memory available for media files 1. In t[...]

Play a song or video on a web page 1. In the browser, click a link for a song or video. 2. Click Open . Save a song or video from a web page 1. In the browser, click a link for a song or video. 2. Click Save . 3. Type a name for the song or video. 4. Click Save . Record a voice note 1. In the media application, click Voice Notes . 2. Click Record .[...]

Play the next or previous song in a category 1. When playing a song, press the Menu key. 2. Click Next Track or Previous Track . Repeat a media file 1. In the media application, click a media type. 2. If necessary, click a category. 3. Click a song, video, or voice note. 4. Press the Menu key. 5. Click Repeat . To stop repeating a song, video, or v[...]

Amplify the volume for songs, ring tones, and videos 1. In the media application, press the Menu key. 2. Click Options . 3. Change the Volume Boost field to Yes . 4. Press the Menu key. 5. Click Save . Keep backlighting on when you play a video 1. In the media application, press the Menu key. 2. Click Options . 3. Change the Turn Off Automatic Back[...]

Delete a song or video from a playlist 1. In the media application, click Music . 2. Click Playlists . 3. Click a playlist. 4. Highlight a song or video. 5. Press the Menu key. 6. Click Delete . Change the order of songs or videos in a playlist 1. In the media application, click Music . 2. Click Playlists . 3. Click a playlist. 4. Highlight a song [...]

3. Highlight a playlist. 4. Press the Menu key. 5. Click Rename . 6. Type a name for the playlist. 7. Click Save . Pictures View a picture 1. In the media application, click Pictures . 2. Click a category. 3. Click a picture. Add a picture folder 1. In the media application, click Pictures . 2. Click My Pictures . 3. Press the Menu key. 4. Click Ne[...]

7. Click Save . Rename a picture or picture folder You can only rename pictures or picture folders that you added. 1. In the media application, click Pictures . 2. Click My Pictures . 3. Highlight a picture or picture folder. 4. Press the Menu key. 5. Click Rename . 6. Type a name for the picture or picture folder. 7. Click Save . Delete a picture [...]

4. Click Download Images . Use a picture as the Home screen background 1. In the media application, click Pictures . 2. Click My Pictures . 3. Highlight a picture. 4. Press the key. 5. Click Set As Home Screen Image . To clear the picture from the Home screen, press the key. Click Reset Home Screen Image . View pictures as a slide show 1. In the me[...]

2. Click Zoom . 3. Roll the trackball up or down. To zoom back to the original picture size, press the Menu key. Click Fit to Screen . Pan a picture Verify that you have zoomed in to the picture. In a picture, roll the trackball up or down. Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate . The picture turns 90 degrees in a clo[...]

3. To encrypt media files on your media card, set the Encrypt Media Files field to Yes . 4. Press the Menu key. 5. Click Save . To turn off media card encryption, set the Encryption Mode field to None . View the amount of available memory on a media card Verify that media card support is turned on. In the device options, click Media Card . Turn on [...]

2. Press the Menu key. 3. Click Format Card . Turn off media card support 1. In the device options, click Media Card . 2. Set the Media Card Support field to Off . 3. Press the Menu key. 4. Click Save . Media shortcuts • To pause a video or song, press the Mute key. To resume playing a video or song, press the Mute key. • To play the next song [...]

• If you encrypted the media files on your media card using a media card encryption key and you are trying to open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the media card into the BlackBerry device that you used to encrypt the file. In the media card options[...]

Maps Map basics Get directions 1. On a map, press the Menu key. 2. Click Get Directions . 3. Perform one of the following actions to specify a starting location: • To specify your current location, click Where I Am . • To specify a new location, click Enter An Address . • To specify a saved location, click From Favorites . • To specify a lo[...]

• To view a location that you viewed recently, click the location. View a list of points of interest near a location You can search for points of interest such as businesses, airports, schools, parks, or landmarks. 1. On a map, press the Menu key. 2. Click Local Search . 3. Type the point of interest information. 4. Click the trackball. Track you[...]

Map options Set the GPS receiver that you use to track your movement 1. On a map, press the Menu key. 2. Click Options . 3. Change the GPS Source field. 4. Press the Menu key. 5. Click Save . Add a bookmark for a location or route 1. On a map, press the Menu key. 2. Click Add To Favorites . Clear the map cache 1. On a map, press the Menu key. 2. Cl[...]

Hide the tracking information at the bottom of a map 1. When tracking your movement on a map, press the Menu key. 2. Click Hide Dashboard . To view the tracking information again, press the Menu key. Click Show Dashboard . Keep backlighting on when you track your movement By default, backlighting turns off automatically after a timeout to conserve [...]

GPS technology About GPS technology Depending on your wireless service provider, you might be able to use location-based applications and location-based services on your BlackBerry® device to get your GPS location. Location-based applications can use your GPS location to provide you with other location- based information. For example, a location-b[...]

1. In the device options, click Advanced Options . 2. Click GPS . 3. Change the Location Tracking field to No . 4. Press the Menu key. 5. Click Save . GPS technology troubleshooting I cannot use GPS technology Try performing the following actions: • If you are outdoors, move away from buildings and expose your device to open sky. • If you are i[...]

Contacts Contact basics Add a contact 1. In the address book, press the key. 2. Click New Address . 3. Type the contact information. 4. Click the trackball. 5. Click Save . Add a contact from a message, call log, or web page 1. In a message or call log or on a web page, highlight a contact. 2. Press the Menu key. 3. Click Add to Address Book . 4. T[...]

3. Click Edit . 4. Change the contact information. 5. Click the trackball. 6. Click Save . Delete a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Delete . About pauses and waits Use a pause or a wait to separate additional numbers, for example a password or extension, from a main phone number. After dialing th[...]

6. Set a ring tone. 7. Press the Menu key. 8. Click Save . Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailing list 1. In the address book, press the Menu ke[...]

View a mailing list In the address book, click a mailing list. To view the details for a contact in the mailing list, click a contact. Click View Member . Delete a mailing list 1. In the address book, highlight a mailing list. 2. Press the Menu key. 3. Click Delete Group . Caller ID Add a caller ID picture for a contact 1. In the address book, high[...]

Delete the caller ID picture for a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit . 4. Click the caller ID picture. 5. Click Delete Picture . 6. Click the trackball. 7. Click Save . Categories About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the conta[...]

Sort contacts, tasks, or memos by category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter . 3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, press the Menu key. 2. Click Categories . 3. Highlight a category. 4. Press the Menu [...]

2. Press the Menu key. 3. Perform one of the following actions: • To add a contact to your address book, click Add . • To add all the contacts, click Add All . • To view information for a contact, click View . • To delete a contact from the address lookup results, click Delete . • To delete the address lookup results, click Delete Lookup [...]

1. In an application, press the Menu key. 2. Click Options . 3. If necessary, click General Options . 4. Change the Confirm Delete field to No . 5. Press the Menu key. 6. Click Save . View the number of contacts, tasks, or memos stored on your device 1. In the address book, task list, or memo list, press the Menu key. 2. Click Options . The Number [...]

Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Agenda view also displays free time that you have be[...]

4. Click the trackball. If you have multiple calendars on your BlackBerry®device, the appointment appears in your default calendar. Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a[...]

Meetings Schedule a meeting Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or system administrator. 1. In a calendar, press the Menu key. 2. Click New . 3.[...]

Change the list of participants for a meeting 1. In a meeting, in the Accepted or Declined field, click a contact. 2. Click one of the following menu items: • Invite Attendee • Change Attendee • Remove Attendee 3. Press the Menu key. 4. Click Save . Send an email message to all meeting participants Verify that you are the meeting organizer. 1[...]

Change the default reminder time for calendar entries 1. In a calendar, press the Menu key. 2. Click Options . 3. Change the Default Reminder field. 4. Press the Menu key. 5. Click Save . Change the start and end time for days 1. In a calendar, press the Menu key. 2. Click Options . 3. Change the Start of Day and End of Day fields. 4. Press the Men[...]

5. Click Save . Change the first day of the week 1. In a calendar, press the Menu key. 2. Click Options . 3. Change the First Day of Week field. 4. Press the Menu key. 5. Click Save . Hide free time in Agenda view 1. In a calendar, press the Menu key. 2. Click Options . 3. Change the Show Free Time in Agenda View field to No . 4. Press the Menu key[...]

2. Click Options . 3. If necessary, click General Options . 4. Change the Confirm Delete field to No . 5. Press the Menu key. 6. Click Save . View the number of calendar entries stored in a calendar 1. In a calendar, press the Menu key. 2. Click Options . 3. Click a calendar. 4. Click Options . The Number of Entries field displays the number of ent[...]

7. Click Save . Change the calendar that reminds you of appointments Verify that you have multiple calendars on your BlackBerry® device. 1. In a calendar, press the Menu key. 2. Click Options . 3. Click a calendar. 4. Click Options . 5. Change the Show Reminders field. 6. Press the Menu key. 7. ClIck Save . Change the default calendar Verify that [...]

I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes® , you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private check box when you change a recurring appointment or meeting. Some characters in calendar entries do not appear correctly after synchronization If you schedule appointme[...]

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Tasks Task basics Create a task 1. In the task list, press the Menu key. 2. Click New . 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save . Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or t[...]

• To mark the task as deferred, in progress, or waiting, click Open . Set the Status field. Press the Menu key. Click Save . Hide completed tasks 1. In the task list, press the Menu key. 2. Click Hide Completed . Forward a task or memo 1. In the task list or memo list, highlight a task or memo. 2. Press the Menu key. 3. Click Forward As . 4. Clic[...]

Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes® , you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the address book, the task list, and the memo[...]

Delete a category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter . 3. Highlight a category. 4. Press the Menu key. 5. Click Delete . Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Task list options Sort contacts or tasks 1. In the address book or the task list, pres[...]

2. Click Options . 3. If necessary, click General Options . 4. Change the Confirm Delete field to No . 5. Press the Menu key. 6. Click Save . View the number of contacts, tasks, or memos stored on your device 1. In the address book, task list, or memo list, press the Menu key. 2. Click Options . The Number of Entries field displays the number of co[...]

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Memos Memo basics Create a memo 1. In the memo list, press the Menu key. 2. Click New . 3. Type the memo information. 4. Press the Menu key. 5. Click Save . Change a memo 1. In the memo list, highlight a memo. 2. Press the Menu key. 3. Click Edit . 4. Change the memo information. 5. Click the trackball. 6. Click Save . Forward a task or memo 1. In [...]

• To stop checking spelling, press the Menu key. Click Cancel Spell Check . Delete a memo 1. In the memo list, highlight a memo. 2. Press the Menu key. 3. Click Delete . Categories About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories[...]

Sort contacts, tasks, or memos by category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter . 3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, press the Menu key. 2. Click Categories . 3. Highlight a category. 4. Press the Menu [...]

View the number of contacts, tasks, or memos stored on your device 1. In the address book, task list, or memo list, press the Menu key. 2. Click Options . The Number of Entries field displays the number of contacts, tasks, or memos that are stored on your BlackBerry® device. 188[...]

Alarm About the alarm In the BlackBerry® device alarm, you can set the alarm to sound at the same time everyday or only on weekdays. You can also set a snooze time for the alarm and adjust the alarm volume. If you turn off your device by pressing the Power key, or by clicking Turn Power Off and selecting Turn Off, the alarm is designed to sound at[...]

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Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard. Convert a measurement 1. In the calculator, type a number. 2. Click the trackball. 3. P[...]

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Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset. After you pair your BlackBerry device with a Bluetooth enabled device[...]

Switch to a paired Bluetooth enabled device during a call Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. 1. During a call, press the Menu key. 2. Click Activate <Bluetooth device> . Share contacts with a paired Bluetooth enabled car kit Verify that Bluetooth® techn[...]

Rename a paired Bluetooth enabled device 1. In the device options, click Bluetooth . 2. Click a paired Bluetooth® enabled device. 3. Click Device Properties . 4. In the Device Name field, change the name for the Bluetooth enabled device. 5. Press the Menu key. 6. Click Save . Delete a paired Bluetooth enabled device Verify that your BlackBerry® d[...]

Make your BlackBerry device discoverable 1. In the device options, click Bluetooth . 2. Press the Menu key. 3. Click Options . 4. Set the Discoverable field to Yes . 5. Press the Menu key. 6. Click Save . Change the pairing name for your BlackBerry device 1. In the device options, click Bluetooth . 2. Press the Menu key. 3. Click Options . 4. In th[...]

Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined. On your BlackBerry® device, in the Enter passkey for <device name> field, try typing 0000 . My list of paired Bluetooth enabled devices does not appear [...]

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Date and time Set the date and time 1. In the device options, click Date/Time . 2. Set the date and time. 3. Press the Menu key. 4. Click Save . Get the date and time from the wireless network automatically 1. In the device options, click Date/Time . 2. Change the Time Zone field. 3. Perform one of the following actions: • To get the date and tim[...]

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Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can change preloaded notificati[...]

5. Change the notification profile. 6. Press the Menu key. 7. Click Save . Delete a notification profile You can only delete notification profiles that you created. 1. In the profile list, click Advanced . 2. Highlight a notification profile. 3. Press the Menu key. 4. Click Delete . Set the same ring tone for all notification profiles 1. In the pro[...]

Silence your device In the profile list, perform one of the following actions: • To receive LED notification only, click Quiet . • To receive vibrate notification only, click Vibrate . • To turn off all notification, including notification profile exceptions and LED notification, click Off . View a list of saved ring tones 1. In the profile l[...]

The battery power level for your device is low. Turn off Bluetooth connection notification 1. In the device options, click Bluetooth . 2. Press the Menu key. 3. Click Options . 4. Set the LED Connection Indicator field to Off . 5. Press the Menu key. 6. Click Save . To turn on Bluetooth® connection notification again, set the LED Connection Indica[...]

5. In the From field, press the Menu key. 6. Click Add Name . 7. Click a contact. 8. To add another contact, repeat steps 5 through 7. 9. Set the Use Profile field to the notification profile on which the exception should be based. 10. To set a ring tone, select the Custom Phone Tune check box. Set a ring tone. 11. Press the Menu key. 12. Click Sav[...]

• Delete Name Delete a notification profile exception 1. In the profile list, click Advanced . 2. Highlight a notification profile exception. 3. Press the Menu key. 4. Click Delete . About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and y[...]

• In a notification profile exception, verify that the Custom Phone Tune field is not set to Mute . I cannot set some fields when creating a Calls From notification profile exception If you assign a custom ring tone to a contact in the address book, a Calls From profile exception appears in the profile list. Because these exceptions are for calls[...]

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BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your contact list. 1. In BlackBerry Messenger, on the contact list screen, press the Menu key. 2. Click Add a Contact . 3. Perform one of the following actions: • If the contact is not in your address book, highlight [Use On[...]

• Decline . • Remove . Note: If you select Remove, the sender of the invitation does not receive confirmation that your address is a correct address. Turn off invitation forwarding options If you turn off invitation forwarding, contacts you invite can only accept invitations from the original email address or PIN that you sent the invitation to[...]

4. Click OK . Move a contact to a group 1. In BlackBerry® Messenger, on the contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Move Contact . 4. Click a group. Note: A contact can only be in one group at a time. If you move a contact to a group, the contact is moved out of the group it was in originally. Rename a group 1. In[...]

Open a conversation Conversations appear in the conversation list and the main message list. 1. In BlackBerry® Messenger, in the conversation list, highlight a contact. 2. Click the trackball. Add an emoticon 1. When composing a message, press the Symbol key three times. 2. Click an emoticon. Send a file to a contact 1. During a BlackBerry® Messe[...]

4. Press the Menu key. 5. Click Save . To view conversations in the main message list again, set the Show Conversations in Message List field to Yes . Start a conference 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Invite . 3. In the drop-down list, click a contact. 4. Click OK . Copy a conversation history When[...]

3. Click one of the following menu items: • Available . • Unavailable . 4. Type a message that contacts can see when they view your contact information. 5. Click OK . When you change your availability status to unavailable, you receive BlackBerry Messenger messages, but you are not notified. Receive notification when a contact becomes available[...]

Display and keyboard Backlighting About backlighting The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use your device in various lighting conditions. The backlighting is designed to adjust automatically depending on lighting conditions in your environment. Set the brightness of the backlighting 1. In the de[...]

4. Press the key. 5. Click Set As Home Screen Image . To clear the picture from the Home screen, press the key. Click Reset Home Screen Image . Download a Home screen background Verify that your wireless service provider supports this feature. 1. In the media application, click Pictures . 2. Click My Pictures . 3. Press the Menu key. 4. Click Downl[...]

• To move the application icon out of an application folder, click the Up folder. Hide an application icon Depending on your theme, you might not be able to hide some application icons. 1. In the application list, highlight an application icon. 2. Press the Menu key. 3. Click Hide . To view a hidden application, press the Menu key. Click Show All[...]

Assign an application to a Convenience key Your BlackBerry® device has one Convenience key on the left side of the device and one on the right side. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. In the device options, click Screen/Keyboard . 2. Set the Convenience Key Opens field[...]

3. Press the Menu key. 4. Click Delete . Download a theme Verify that your wireless service provider supports this feature. 1. In the device options, click Theme . 2. Press the Menu key. 3. Click Download Themes . Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns o[...]

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Language Change the display language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your system administrator or wireless service provider. 1. In the device options, click Language . 2. Change the Language field. 3. Press the Menu key. 4. Click Save . Add a display language You can add a dis[...]

Switch typing input methods 1. In the device options, click Language . 2. Perform one of the following actions: • To use the multi-tap input method, set the Input Language field to <Language> Multitap . • To use the SureType® input method, set the Input Language field to <Language> . 3. Press the Menu key. 4. Click Save . Turn off [...]

Set display options for contacts You can set how your contacts appear in all applications, including the phone, message list, address book, and calendar. 1. In the device options, click Language . 2. Set the Name Display field to Last name, First name . 3. Press the Menu key. 4. Click Save . To sort your contacts by first name, set the Name Display[...]

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Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverage indicators, see the printed documentation that came with your device. Turn off a wireless connection You should turn off wireless[...]

Turn on wireless coverage notification 1. In the device options, click Screen/Keyboard . 2. Set the LED Coverage Indicator field to On . 3. Press the Menu key. 4. Click Save . When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indica[...]

Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that you have turned on the connection to the wireless network. • If you have set a specific speed for wireless network connections, verify that you are in a wireless coverage area that supports the connection speed. 2[...]

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Power and battery Turn off your device Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For more information about application locations and names, see the printed documentation that came with your device. • If you have not set your BlackBerry® device to turn on and turn o[...]

• Turn off the connection to a wireless network when you are not in a wireless coverage area. • Delete the original message when you send a reply. • Lower the brightness of the backlighting. • Turn off the flash in the camera. • Send a message to multiple contacts using Add To, Add Cc, or Add Bcc. • Charge your device regularly. 230[...]

Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all yo[...]

Set a limit for device password attempts 1. In the device options, click Security Options . 2. Click General Settings . 3. Set the Number of Password Attempts field. 4. Press the Menu key. 5. Click Save . Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to pr[...]

3. Set the random password fields. 4. Press the Menu key. 5. Click Save . View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Edit . 4. Change the password information. 5. Click the trackball. 6. Cli[...]

3. Click Delete . Change the password keeper password 1. In the password keeper, press the Menu key. 2. Click Change Password . Copy a password 1. In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Copy Username or Copy Password . To clear the clipboard, press the Menu key. Click Clear Clipboard . Note: Passwords are not [...]

When you lock your device, an open lock indicator appears in the device status section of the screen to indicate that your device is deleting a copy of the private key from the temporary device memory. A lock indicator appears when the device has deleted the key. Protect your device data Verify that you have set a BlackBerry® device password. 1. I[...]

About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When content compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos. You should keep content compression turned on. If[...]

• To prevent your device from deleting sensitive data from the device memory when your device remains idle for a specified period of time, change the Clean When Idle field to No . • To change how long your device waits after you stop using it before it deletes sensitive data from the device memory, change the Idle Timeout field. 4. Press the Me[...]

About two-factor authentication Two-factor authentication, which requires an item that you have (for example, a smart card) and an item that you know (for example, a pass phrase), is designed to provide additional security for your BlackBerry® device. You can use a smart card for two-factor authentication when you log in to your device, or you can[...]

Prerequisites: Smart password entry • Verify that the correct smart card driver and smart card reader driver are installed on your BlackBerry® device. • Verify that two-factor authentication is turned on. Turn off smart password entry You can turn off smart password entry to reduce the chance that someone might guess your BlackBerry® device p[...]

Software tokens About software tokens You might need a software token to log in to a VPN or to connect to your organization's network using a Wi-Fi® network. A software token includes a token code that your BlackBerry® device regenerates periodically and a PIN. For more information about software tokens, contact your system administrator. Ch[...]

Third-party application control About permissions for third-party applications You can set permissions that control how third-party applications on your BlackBerry® device interact with the other applications on your device. For example, you can control whether third-party applications can access data or the Internet, make calls, or use Bluetooth?[...]

1. In the device options, click Advanced Options . 2. Click Applications . 3. Highlight a third-party application. 4. Press the Menu key. 5. Perform one of the following actions: • To set permissions for the highlighted third-party application, click Edit Permissions . • To set permissions for all third-party applications, click Edit Default Pe[...]

Set whether third-party applications can turn on or turn off your device or change device options, such as display options. Module Management: Set whether third-party applications can add or delete application modules or access module information such as an application name or version. Keystroke Injection: Set whether third-party applications can s[...]

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BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball with your paddle 50 times on any level, the bric[...]

BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, roll the trackball. • To release the ball in catch mode, press the Space key. • To shoot t[...]

Submit a score to the BrickBreaker high score web site 1. In BrickBreaker, press the Menu key. 2. Click Send High Score . Check the high scores on the BrickBreaker web site 1. In BrickBreaker, press the Menu key. 2. Click High Scores . 247[...]

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Service books About service books Service books determine which services are available on your BlackBerry® device. Your system administrator or wireless service provider can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can also receiv[...]

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Troubleshooting BlackBerry basics troubleshooting No application opens when I press a Convenience key Verify that you have not deleted the application that you assigned to the key. Assign a different application to the key. Some features are not available on my device Depending on your wireless service plan or the type of email account that is asso[...]

• Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set in the language options. Certain languages might not be supported. My device does not recognize names or numbers in voice commands Try performing the following actions: • Say the first name and the last name of your contact.[...]

• If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less. • If your device often identifies incorrect matches, set the matching sensitivity level to reject more. • Adapt digit dialing to improve voice recognition of numbers. Camera and video camera troubleshooting I cannot save pictures [...]

• If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options . Click Host Routing Table . Press the Menu key. Click Register Now . • Generate an encryption key. • Verify that data service is turned on. • Resend the message. I am not receiving messages Try pe[...]

A message or attachment is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All . Some email message folders appear[...]

I cannot attach a file to an MMS message Try performing the following actions: • Verify that the file is a .vcf (vCard®) file, an .ics (iCalendar) file, or a media file (for example, a .jpg, .gif, or .midi file). • Verify that the file size does not exceed 300 KB. • Verify that the file is not copyright protected. • If MMS templates are av[...]

A question mark appears on a slide A question mark appears on a slide if your BlackBerry® device has not downloaded the slide. To view the slide, highlight the slide. Click the trackball. Click Retrieve . Synchronization troubleshooting Email messages are not reconciling over the wireless network Try performing the following actions: • Verify th[...]

Some characters in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font suppo[...]

• If you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your d[...]

Calendar troubleshooting I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes® , you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private[...]

I cannot share contacts with a paired Bluetooth enabled device Try performing the following actions: • Verify that Bluetooth® technology is turned on. • Verify that your BlackBerry® device is paired with the Bluetooth enabled device. • Verify that, in the Bluetooth options, the Address Book Transfer field is set to Enabled . • Verify that[...]

Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the trackball or press a key. My display changed Depending on your theme, display options, such as your font and Home screen background, might change when [...]

• Verify that you typed the smart card password correctly. You should have received this password when you received your smart card. My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt y[...]

4. Highlight a report. 5. Press the Menu key. 6. Click Email Report or PIN Report . Delete a diagnostic report 1. In the device options, click Mobile Network . 2. Press the Menu key. 3. Click Diagnostics Test . 4. Highlight a report. 5. Press the Menu key. 6. Click Delete or Delete All . Set a default recipient for diagnostic reports If you set the[...]

Glossary ADN abbreviated dialing number APN access point name BCC blind carbon copy CC carbon copy CMIME Compressed Multipurpose Internet Mail Extensions FIPS Federal Information Processing Standards GPS Global Positioning System HTTP Hypertext Transfer Protocol IP Internet Protocol LED light-emitting diode mass storage mode Mass storage mode enabl[...]

PIN personal identification number SDN service dialing number S/MIME Secure Multipurpose Internet Mail Extensions SMS Short Message Service SSL Secure Sockets Layer SMSC Short Message Service Center TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype WAP Wireless Application Protoco[...]

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provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third-Party Information and RIM assumes no liability whatsoever in relation to the Third-Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. Licensed by QUALCOMM Incorporated unde[...]