BlackBerry Bold 9780 manual

BlackBerry Bold 9780 Smartphone User Guide Version: 6.0 To find the latest user guides, visit www.blackberry.com/docs/smartphones.[...]

SWDT643442-941426-0405092603-001[...]

Contents Quick Help .......................................................................................................................................................................................................... 9 Top 10 ......................................................................................................................[...]

Troubleshooting: Voice dialing ........................................................................................................................................................................... 61 Messages .......................................................................................................................................[...]

Flashing LED........................................................................................................................................................................................................ 147 Change alarm notification options ...................................................................................................[...]

Set options for bedside clock mode ................................................................................................................................................................... 183 Use the stopwatch..................................................................................................................................[...]

Add a display language ....................................................................................................................................................................................... 200 Delete a language .........................................................................................................................[...]

BlackBerry Device Software ............................................................................................................................................................................... 217 About updating the BlackBerry Device Software .................................................................................................[...]

Do more with your message search results ....................................................................................................................................................... 248 Search for text in a message, in a file, or on a webpage ................................................................................................[...]

About synchronization and reconciliation.......................................................................................................................................................... 288 Reconcile email over the wireless network .............................................................................................................[...]

Quick Help Top 10 BlackBerry® device users have spoken! Here are the top 10 things they want to know how to do on their devices. Set up an email address 1. On the Home screen, click the Setup icon. 2. In the Setup section, click the Email Accounts icon. 3. Follow the screens to set up your email address. When your email address is set up correctly[...]

Find or hide an application icon Depending on your theme, you might not be able to hide some application icons. On the Home screen or in a folder, do any of the following: • To see all your application icons, press the key > Show All . • To hide an application icon, highlight the icon. Press the key > Hide . • To show all hidden applica[...]

If you have the Application Center on your device, you can add, update, or return to the previous version of a select number of applications that are hosted by your wireless service provider. Depending on your wireless service provider, this feature might not be available. For more information about managing applications using the Application Cente[...]

Type File format • WMA • WAV Video • 3GP • AVI • ASF • MP4 • MOV • WMV For information about codecs and recommended video and audio file formats for your device, visit www.blackberry.com/docs/ smartphones and click Multimedia > Media Types Supported on BlackBerry Smartphones . Transfer a file from your computer to your device usi[...]

Reconcile email over the wireless network You can set the Wireless Reconcile option for each email address that is associated with your BlackBerry® device. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Reconciliation . 3. If the Message Services field appears, set this field to the appropriate email accou[...]

Key Name Actions Lock Lock your device or keyboard. Mute • Mute a call. • Mute the volume. Side keys Key Name Actions Volume • Change the volume. • Press and hold to play the next or previous media file. • Before you take a picture or record a video, press to zoom in or out. Left Convenience key • Open the Voice Dialing application. •[...]

Tips: Doing things quickly For full instructions, click the links under Related information at the bottom. Use the Quick Access area to access popular options Highlight and click an area at the top of the Home screen to access options such as changing your ring tone, setting the alarm, viewing notifications, and turning on or off network connection[...]

Text Messages Send text messages. Browser Browse websites. Media See saved pictures, play songs, and more. Camera (if supported) Take pictures. Instant Messaging Chat with friends or colleagues. Options Set your device options. You can find more options in each application menu. Manage Connections Set up wireless connections, such as a Bluetooth® [...]

Home screen high priority message not sent draft meeting invite Phone missed call received call placed call voice mail message Tips: Managing indicators Indicators tell you that there is something new or updated, such as a new message, voice message, or feed, or they inform you of the status of something, such as the battery or network connection. [...]

Feature availability The following items affect the availability of features on your BlackBerry® device. The features discussed are meant as examples, and are not inclusive of every feature that might or might not be available on your device. Device model Features such as GPS, the camera and video camera, and network connection options are depende[...]

Wireless service provider Features such as text messaging, location-based services, and some phone features are dependent on your wireless service provider's offerings. For more information, contact your wireless service provider. Wireless network The wireless network that your device is connected to might affect the availability of some featu[...]

Use the Quick Access area to access popular options Highlight and click an area at the top of the Home screen to access options such as changing your ring tone, setting the alarm, viewing notifications, and turning on or off network connections. See all the apps and folders on the Home screen, or minimize your view and view the wallpaper On the nav[...]

• Open all of your messages by clicking on them. If you cannot find all of your unopened messages in your inbox, look in your messages folders. • Mark a message as opened. Highlight a message. Press the key > Mark Opened . • Mark all messages that are prior to a date as opened. Highlight a date field. Press the key > Mark Prior Opened .[...]

When you switch from one app to another, some apps, such as the Browser app or the Music app, run in the background, which uses battery power. Switch your vibrating notifications to sound notifications or LED notifications, lower the volume of your sound notifications, or select a shorter ring tone On the Home screen, click the Sound and Alert Prof[...]

Receive only the first section of long email messages, and choose whether to download more On the Home screen, click the Messages icon. Press the key > Options > Message Display and Actions . Store files on a media card instead of the device Your BlackBerry device supports media card sizes up to 32 GB. Only microSD media cards are supported. [...]

Related information Set a device password, 254 Turn on encryption, 137 Tips: Updating your software Updated BlackBerry® Device Software and BlackBerry® Desktop Software are released periodically, and you might be able to update the software from either your computer or your smartphone. Research In Motion recommends that you regularly create and s[...]

Your Home screen Switch themes 1. On the Home screen or in a folder, click the Options icon. 2. Click Display > Screen Display . 3. In the Theme section, click a theme. 4. Click Activate . To delete a theme, click the theme. Click Delete . Related information My display changed, 204 Use a picture as your device wallpaper 1. On the Home screen, c[...]

Find or hide an application icon Depending on your theme, you might not be able to hide some application icons. On the Home screen or in a folder, do any of the following: • To see all your application icons, press the key > Show All . • To hide an application icon, highlight the icon. Press the key > Hide . • To show all hidden applica[...]

Get apps, music, ring tones, pictures, and videos About adding applications Depending on your wireless service provider and region, you might have the option to add or update applications using the BlackBerry App World™ storefront, the BlackBerry® Desktop Software, or the Application Center. You might also be able to download applications from a[...]

Transfer a file from your computer to your device using your device as a USB memory drive You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated with your media files when you transfer files between your BlackBerry device and your computer. 1. Connect your device to your computer u[...]

Change your ring tone, notifiers, or reminders In addition to changing the tone, you can also change options for volume, LED, vibration, and notification during calls. 1. On the Home screen, click the Sound and Alert Profiles icon. 2. Click Change Sounds and Alerts > Sounds for Selected Profile . • To change your ring tone, click Phone . • T[...]

Add a contact picture for caller ID 1. On the Home screen, click the Contacts icon. 2. Highlight a contact. 3. Press the key > Edit . 4. Press the key > Add Picture . 5. Find, highlight, and click a picture. 6. If necessary, move the crop box to the portion of the picture that you want to use. 7. Press the key > Crop & Save . 8. Press [...]

Find more information • Help on your device : Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home screen or in an application menu. • www.discoverblackberry.com : Find software, applications, and accessories for your device. • Your wireless service provider web site : Find information about yo[...]

Shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Phone shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Change your ring tone From the Home screen, press the key. Press the key > Phone Ring Tones . Check your voice mail Press and[...]

Move to the next message Press N Move to the previous message Press P In your message inbox Open a message Press the key. Compose a message from a message inbox Press C Mark a message as opened or unopened Press the Alt key and U . Add a flag to a message Press W View all flagged messages Press the Alt key and F . View received messages and receive[...]

Move to the last cursor position after closing and reopening a file or an attachment Press G In a spreadsheet Move to a specific cell Press G View the content of a cell Press the Space key Switch worksheets Press V . Click a worksheet. View or hide columns or rows Press H In a presentation Switch presentation views Press M Move to the next slide wh[...]

Type an accented or special character Press and hold the letter key and, on the trackpad, slide your finger left or right. For example, to type ü, press and hold U and slide your finger left until ü appears. Release the letter key when the accented or special character appears. Type a number in a text field Press and hold the Alt key and press th[...]

Zoom out Press O Pan up Press 2 Pan down Press 8 Pan right Press 6 Pan left Press 4 Rotate Press L Camera and video camera Zoom in before you take a picture or record a video Press the Volume Up key. Zoom out before you take a picture or record a video Press the Volume Down key. Take a picture Press the Right Convenience key on the side of your dev[...]

Find text on a web page Press F . To find the next instance of the text, press V . Open the browser options Press S Move around a web page Move up a screen Press the Shift key and the Space key. Move down a screen Press the Space key. Move to the top of a web page Press T Move to the bottom of a web page Press B Calendar shortcuts Depending on the [...]

Search for text in a message Press S Search for text in a file or an attachment Press F Search for text on a web page Press F Search for text in a presentation Press F Note: You can change what happens when you type on the Home screen. To search for text in a presentation, you must view the presentation in text view or in text and slide view. Map s[...]

Phone Phone basics Find your phone number Do one of the following: • To view your active phone number, from the Home screen, press the key.Your phone number appears at the top of the screen. • If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers, from the Home screen, press the key.Cl[...]

I can't make or receive calls, 56 Answer a second call Depending on your wireless service provider and wireless network, this feature might not be supported. During a call, press the key. • To answer the incoming call and place the current call on hold, click Answer - Hold Current . • To answer the incoming call and end the current call, c[...]

Turn on the speakerphone CAUTION: Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the Safety and Product Information booklet for your device. During a call, press the key on the keyboard. To turn off the speakerphone, press the key again. Related information Bluet[...]

Emergency calls About emergency calls and Emergency Callback Mode If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears at the top of the screen, you can call only emergency numbers. Your BlackBerry® device is designed to allow emergency calls even when your device is locked. Depending on your device model [...]

• To mute the volume, press the key on the top of your device. To turn off mute, press the key again. If you press the key during a call, your device mutes the call so that you can hear others on the call, but they cannot hear you. Related information Mute a call, 40 Amplify the volume using the audio boost feature, 123 Improve sound quality for [...]

Check your voice mail Depending on your theme, you might be able to check your voice mail from the Home screen. 1. From the Home screen, press the key. 2. Press the key > Call Voice Mail . Related information I can't check my voice mail, 57 Change the voice mail access number and password If a voice mail access number is not already set on [...]

Available voice commands Voice command Description "Call < contact name or phone number >" Say this voice command to make a call. To perform this task with a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, the paired Bluetooth enabled device must support this feature and you must turn on Bluetooth techno[...]

Change the contact that is assigned to a speed dial key 1. From the Home screen, press the key. 2. Press the key > View > Speed Dial List . 3. Highlight a contact or phone number. 4. Press the key. • To change the contact that is assigned to a speed dial key, click Edit . Click a new contact. • To assign the contact to a different speed d[...]

• To forward unanswered calls only, change the Forward Calls field to Conditional . Change the If Busy , If No Reply , and If Not Reachable fields to a call forwarding number. 3. Press the key > Save . Your call forwarding settings apply to all subsequent incoming calls, until you change your settings again. To stop forwarding calls, change th[...]

Change the call blocking password 1. From the Home screen, press the key. 2. Press the key > Options > Call Barring . 3. Press the key > Change Password . Fixed dialing and smart dialing Depending on your wireless service provider and wireless network, this feature might not be supported. About fixed dialing If you turn on fixed dialing, y[...]

1. From the Home screen, press the Send key. 2. Press the key > Options > FDN Phone List . • To add a contact, press the key > New . Type your PIN2 code. Press the key. Type a name and phone number. • To change a contact, press the key > Edit . Change the contact information. • To delete a contact, highlight a contact. Press the k[...]

Conference calls About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who [...]

Disconnect a contact from a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. 1. During a conference call, press the key > Drop Call . 2. Click a contact. Leave a conference call You can perform this task only if you make a conf[...]

Delete call logs 1. From the Home screen, press the key. 2. Do one of the following: • To delete a single call log, highlight a call log. • To delete a range of call logs, highlight a call log. Press and hold the Shift key. On the trackpad, slide your finger up or down. Release the Shift key. 3. Press the key > Delete . Add, change, or delet[...]

• Your wireless service provider has set up your device to support more than one phone number. • Your wireless service provider has provided you with a phone number, and your organization has provided you with a BlackBerry® MVS Client phone number. If your SIM card supports more than one phone number, you can make calls using your active phone[...]

• To sort phone numbers or contacts by frequency of use, change the Phone List View field to Most Used . • To sort contacts alphabetically by contact name, change the Phone List View field to Name . • To sort phone numbers or contacts by most recent use, change the Phone List View field to Most Recent . 3. Press the key > Save . Hide or di[...]

Reset a call timer A call timer provides the estimated duration of calls. For more information about the exact duration of a call, contact your wireless service provider. 1. From the Home screen, press the key. 2. Press the key > Status > Last Call or Total Calls > Clear Timer . 3. Press the key > Save . About hearing aid mode In hearin[...]

Phone shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Change your ring tone From the Home screen, press the key. Press the key > Phone Ring Tones . Check your voice mail Press and hold 1 . Set up speed dial for a contact From the Home screen or in the phone application, press and hold t[...]

Related information Fixed dialing and smart dialing, 48 Call waiting, call forwarding, and call blocking, 46 Switch the active phone number, 53 My phone number appears as Unknown in the Phone application If your BlackBerry® device uses a SIM card, try changing the phone number on your SIM card to change how your phone number appears in the Phone a[...]

I can't change the number of times that my device rings Depending on your wireless service provider, you might not be able to choose the length of time that your BlackBerry® device rings before the call is picked up by voice mail. For more information, contact your wireless service provider. Some features aren't available on my device Th[...]

Voice commands Perform an action using a voice command 1. On the Home screen or in a folder, click the Voice Dialing icon. 2. After the beep, say a voice command. Related information I can't make calls using a voice command, 57 Available voice commands Voice command Description "Call < contact name or phone number >" Say this v[...]

Change the language for voice commands When you change the language for voice commands, you change the language for voice prompts and the language that you use to make a voice command. 1. On the Home screen or in a folder, click the Options icon. 2. Click Typing and Input > Language . 3. Change the Voice Dialing Language field. 4. Press the key [...]

Improve voice recognition You can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words. 1. On the Home screen or in a folder, click the Options icon. 2. Click Call Management > Voice Dialing . 3. In the Voice Adaptation section, click Start . 4. Complete the instructions on the screen. [...]

Messages Email Set up an email address 1. On the Home screen, click the Setup icon. 2. In the Setup section, click the Email Accounts icon. 3. Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. To view and manage your email messages, on the Home screen, click the Message[...]

• To change the message, click Edit . Change the message. Press the key > Send . • To change the recipients, click Edit . Highlight a contact. Press the key > Change Address . Click a new contact. Press the key > Send . • To resend the message without changing it, click Resend . Related information I can't send messages, 109 Rep[...]

Attach a contact card to a message Search title: You can attach a contact card to an email, a PIN message, or a text message. 1. When you are composing a message, press the key > Attach > Contact . 2. Find and highlight a contact. 3. Press the key > Continue . Related information I can't attach a file to a text message, 112 Add or cha[...]

Set the importance level for an email or PIN message that you send 1. When you are composing an email or PIN message, press the key > Options . 2. Change the Importance field. 3. Press the key > Save . Blind carbon copy a contact You can blind carbon copy a contact in an email or a PIN message. When you are composing an email or a PIN message[...]

3. If the Message Services field appears, set this field to the appropriate email account. 4. Clear the Enable HTML Email check box. 5. Press the key > Save . View an address instead of a display name In a message, press the key > Show Address . To view the display name again, press the key > Show Name . Mark a message as opened or unopene[...]

About flags You can add flags to email that you receive or send as a reminder to you or the recipients to follow up with the messages. You can use flags of different colors, add follow-up notes, and set due dates so that your BlackBerry® device reminds you to return to the email. If wireless email reconciliation is turned on and your email account[...]

1. On the Home screen or in a folder, click the Options icon. 2. Click Display > Message Categorization . 3. In the Message Outline Colors section, do any of the following: • To set an outline color for email that is sent to your BlackBerry device through a BlackBerry Enterprise Server, change the Enterprise Messages field. • To set an outli[...]

File an email: To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Highlight an email. 3. Press the key > File . 4. Highlight a folder. 5. Press the key > File . Related informati[...]

2. Press the key > Options > Message Display and Actions . 3. Select the Hide Filed Messages check box. 4. Press the key > Save . View filed messages: 1. On the Home screen, click the Messages icon. 2. Press the key > View Folder . 3. Click a folder. Email options Set an out-of-office reply To perform this task, your work email account [...]

2. Press the key > Options > Email Preferences . 3. If the Message Services field appears, set this field to the appropriate email account. 4. To set whether your BlackBerry® device sends a read receipt or delivery receipt when a sender requests it, change the Send Read Receipts field. 5. Press the key > Save . Stop loading pictures in HT[...]

4. Press the key > Save . Hide the new or unopened message indicator 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions . • To hide the new message indicator, clear the Display New Message Indicator check box. • To hide the unopened message indicator, change the Display Message Coun[...]

Storing and forwarding email Set how long your device stores messages: 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions . 3. Change the Days To Keep Messages field. 4. Press the key > Save . Related information Some messages no longer appear on my device, 111 Stop storing messages sen[...]

Email filters About email filters You can create email filters to specify which email is forwarded to your BlackBerry® device and which remains in the email application on your computer. Email filters are applied to email based on the order in which they appear in your list of email filters. If you create multiple email filters that could apply to[...]

Option Description specify that the email filter should search for all contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the rest of the contact or email address. Sent to Specify one or more contacts or email addresses that the email filter should search for in the Sen[...]

Change, prioritize, or delete an email filter 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Filters . 3. Highlight an email filter. 4. Press the key. • To change an email filter, click Edit . Change the options for the email filter. Press the key > Save . • To prioritize an email filter, click Move [...]

Delete email on your device and in your email application on your computer You can set the Delete On option for each email address that is associated with your BlackBerry® device. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Reconciliation . 3. If the Message Services field appears, set this field to the[...]

3. If the Message Services field appears, set this field to the appropriate email account. 4. Change the On Conflicts field. 5. Press the key > Save . PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have a contact who uses a BlackBerry device or a Black[...]

Resend a message You cannot change a text message before you resend it. In a sent message, press the key. • To change the message, click Edit . Change the message. Press the key > Send . • To change the recipients, click Edit . Highlight a contact. Press the key > Change Address . Click a new contact. Press the key > Send . • To rese[...]

Related information I can't attach a file to a text message, 112 Set an importance level for received PIN messages 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions . 3. Select the Display PIN Messages in Red check box. 4. Press the key > Save . Blind carbon copy a contact You can[...]

View filed messages 1. On the Home screen, click the Messages icon. 2. Press the key > View Folder . 3. Click a folder. Save a message Saved messages aren't deleted even if your BlackBerry® device is set to delete messages automatically after a certain period of time. On the Home screen, click the Messages icon. • To save an email or PIN[...]

PIN message options Set how long your device stores messages 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions . 3. Change the Days To Keep Messages field. 4. Press the key > Save . Related information Some messages no longer appear on my device, 111 Open a new message automatically wh[...]

Text messages About text messages To send and receive text messages, your wireless service provider must set up your wireless service plan for text messaging. Depending on your wireless service provider, this feature might not be supported. Depending on the typing input language that you use to type your text messages, your messages might display t[...]

• To change the message, click Edit . Change the message. Press the key > Send . • To change the recipients, click Edit . Highlight a contact. Press the key > Change Address . Click a new contact. Press the key > Send . • To resend the message without changing it, click Resend . Related information I can't send messages, 109 Set[...]

• To set the importance level for text messages with an attachment, in the MMS section, in the Message Filtering section, change the Importance field. 3. Press the key > Save . Request delivery notification or read notification for a text message 1. On the Home screen, click the Text Messages icon. 2. Press the key > Options . 3. In the MMS[...]

• To delete a range of messages, highlight a message. Press and hold the Shift key. On the trackpad, slide your finger up or down. Release the Shift key. Press the key > Delete Messages . • To delete all messages prior to a certain date, highlight a date field. Press the key > Delete Prior > Delete . Note: Email messages that you delet[...]

Change how your text messages look 1. On the Home screen, click the Text Messages icon. 2. Press the key > Options . 3. In the General Text Messaging Options section, change the Conversation Style field. 4. Press the key > Save . Show names in the history of text messages 1. On the Home screen, click the Text Messages icon. 2. Press the key &[...]

Store text messages on your SIM card Depending on your wireless service provider and wireless network, this feature might not be supported. If your BlackBerry® device uses a SIM card and you set your SIM card to store text messages, your text messages still appear in the Messages application. 1. On the Home screen, click the Messages icon. 2. Pres[...]

2. Press the key > Options . 3. In the SMS Text section, do one of the following: • To use only one network type to send text messages, change the Network To Send Over field to Circuit Switched or Packet Switched . • To use either network type to send text messages, which might be beneficial when roaming, change the Network To Send Over fiel[...]

Cell broadcasting About cell broadcasting Cell broadcasting is designed to enable wireless service providers to use SMS text messaging to send information to all BlackBerry® devices in a specific geographical area simultaneously. You can receive cell broadcast messages that contain a specific type of information by subscribing to a cell broadcast [...]

Rename a cell broadcast channel 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Advanced System Settings > Cell Broadcasting . 3. In the Channels section, highlight a cell broadcast channel. 4. Press the key > Set Nickname . 5. Type a name for the cell broadcast channel. 6. Click OK . 7. Press the key > S[...]

6. Click Add . 7. Press the key. 8. Click one of the following menu items: • Add Email Address • Add Phone Number • Add PIN 9. In the Enter new exception dialog box, type the contact information. 10. Press the key on the keyboard. 11. Press the key > Save . Reset a blocked message counter If you block messages, the blocked message counter [...]

4. If necessary, on the Attachments screen, click an attachment. 5. If necessary, in the dialog box, select an option. Related information I can't turn on cell broadcasting, 112 Save a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this[...]

Set font options for a file or an attachment 1. In a file or an attachment, press the key > Options . 2. Change the font fields. 3. Press the key > Save . View properties for a file You can view the size, author, publication date, and other properties of a file. 1. On the Home screen or in a folder, click the Media icon or Files icon. 2. Find[...]

S/MIME-protected message basics About signing and encrypting messages If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can digitally sign or encrypt messages to add another level of security to email and PIN messages that you send from your BlackBerry device. Digital signatures are designed to help recipie[...]

Attach a certificate to a message You can attach a certificate to email and PIN messages. 1. When composing a message, press the key > Attach > Certificate . 2. Highlight a certificate. 3. Press the key > Continue . Download the certificate used to sign or encrypt a message If a certificate is not included in a received message or is not a[...]

2. Press the key > Display Sender's Certificate or Display Encryption Certificate . View encryption information for a weakly encrypted message 1. In a weakly encrypted message, highlight the encryption status indicator. 2. Press the key > Encryption Details . S/MIME-protected message status Digital signature indicators for S/MIME-protect[...]

S/MIME-protected message options Change your signing or encryption certificate Your BlackBerry® device uses your encryption certificate to encrypt messages in the Sent Items folder and includes your encryption certificate in messages that you send so that recipients can encrypt their reply messages. 1. On the Home screen or in a folder, click the [...]

About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message that you compose, forward, or reply to[...]

4. Press the key > Save . Turn off the prompt that appears before an S/MIME-protected message is truncated 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > S/MIME . 3. Change the Truncation Mode field to Send Anyway or More All and Send . 4. Press the key > Save . To turn on the prompt again, change the Tru[...]

About IBM Lotus Notes native encrypted messages If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can read messages on your BlackBerry device that are sent using IBM® Lotus Notes® native encryption. You might also be able to send, forward, or reply to messages using IBM Lotus Notes native encryption. Befo[...]

To send an encrypted PIN message, you must have a PIN and an email address for the contact in your contact list. Your device uses the email address in your contact list to locate a PGP® key or certificate for the contact. Sign or encrypt a message You can sign or encrypt email and PIN messages. 1. When you are composing a message, change the Encod[...]

Add a PGP key from an attachment If you use the PGP® Universal Server, you might not be able to add PGP keys from attachments. 1. In a message, click the PGP key attachment. 2. Click Retrieve PGP Attachment . 3. Click the PGP key. 4. Click Import PGP Key . Related information I cannot open an attachment in an encrypted message, 100 Attachment indi[...]

Digital signature indicators for PGP protected messages Indicator Description Your BlackBerry® device verified the digital signature. Your device cannot verify the digital signature. Your device requires more data to verify the digital signature. Your device trusts the sender’s PGP® key. The sender’s email address does not match the email add[...]

• To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the Allow encrypted attachment viewing and retrieve encrypted attachment information field to Never . 4. Press the key > OK . Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encry[...]

3. Change the Message Viewer Icons field. 4. Press the key > Save . Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen or in a folder, click the Options i[...]

You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. Message shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. In a [...]

Move down a screen Press the Space key. Move to the top of a message inbox Press T Move to the bottom of a message inbox Press B Move to the next unopened item Press U Move to the next related message Press J Move to the previous related message Press K File and attachment shortcuts Depending on the typing input language that you are using, some sh[...]

Troubleshooting: Messages I can't send messages Try the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If the menu item for sending a message doesn't appear, verify that you've added an email address, a PIN, or a phone number for your contact. • If you created an email address [...]

• If you haven't received a registration message from the wireless network, register your device.On the Home screen or in a folder, click the Options icon. Click Device > Advanced System Settings > Host Routing Table . Press the key > Register Now . • Verify that data service is turned on. • If you use email filters, verify that[...]

I'm not receiving text messages Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. If you're not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. Some messages no longer appear on my de[...]

Try the following actions: • Wait for a few seconds. The email folders might become available after a short period of time. • Turn off wireless email reconciliation, and then turn it on again. Related information Reconcile email over the wireless network, 13 Email filters aren't working correctly Try the following actions: • Verify that [...]

Some features aren't available on my device The availability of certain features on your BlackBerry® device might be affected by items such as your device model and wireless service plan. Depending on your messaging service plan, some features or options might not be available in the message options on the Email Preferences screen. If your em[...]

Files File basics About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save th[...]

To stop downloading an attachment, in a message, highlight an attachment that you are downloading. Press the key > Cancel Download . Search for a file that is saved on your device 1. On the Home screen, click the Media icon. 2. Press the key > Explore . 3. Navigate to the file. To view the file, click the file. Depending on the file type, the[...]

Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. On the Home screen or in a folder, click the Media icon or Files icon. 2. Find and highligh[...]

• To move a file, click Cut . Navigate to a location. Click Paste . • To rename a file, click Rename . Type a name for the file. Click Save . • To delete a file, click Delete . Open a password-protected .pdf file To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that suppor[...]

Change the size of a column In a spreadsheet, do one of the following: • To change the size of a column, click the column label. Click a size. • To view all the text in a column, click the column label. Click Fit . • To change the size of all the columns in the spreadsheet, click the unmarked column label in the upper-left corner of the sprea[...]

• To zoom back to the original slide size, press the key > Fit to Screen . Save a slide 1. When viewing a presentation in slide view, press the key > Save Slide . 2. Type a name for the file. 3. Click Save . File and attachment shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Search[...]

Troubleshooting: Attachments A skipped content bar appears in a document More content is available for you to download to your BlackBerry® device. 1. To download the content, click the skipped content bar. 2. Click More . A message, attachment, or Google Mail conversation is cut short or doesn't appear Try the following actions: • Wait for [...]

Media Music Play a media file 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Click a media file. 5. If the media controls don't appear at the bottom of the screen, click the trackpad. • To play a media file, click the icon. • To pause a media file, click the icon. • To stop a med[...]

Playlists Create a standard or an automatic playlist You create a standard playlist by manually adding songs that are on your BlackBerry® device memory or media card. You create an automatic playlist by specifying criteria for artists, albums, or genres of music. The songs that meet all of the criteria are automatically added to the playlist. 1. O[...]

Rename or delete a playlist 1. On the Home screen, click the Media icon > Music icon. 2. Click Playlists . 3. Highlight a playlist. 4. Press the key. • To rename the playlist, click Rename . Type a name for the playlist. Click OK . • To delete the playlist, click Delete . Adjust the volume • To increase the volume, press the Volume Up key [...]

Rename, move, copy, or delete an audio file or a video file You can rename only media files that you added. 1. On the Home screen, click the Media icon. 2. Press the key > Explore . 3. Find and highlight an audio file or a video file. 4. Press the key. • To rename the file, click Rename . Type a name for the file. Click Save . • To move or c[...]

• To stop a media file, click the icon. • To move to the next media file, click the icon. • To move to the previous media file or the beginning of the media file that is currently playing, click the icon. • To fast-forward or rewind a media file, click the progress bar. On the trackpad, slide your finger to the right or left. Click the prog[...]

Videos Play a media file 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Click a media file. 5. If the media controls don't appear at the bottom of the screen, click the trackpad. • To play a media file, click the icon. • To pause a media file, click the icon. • To stop a media fi[...]

• To mute the volume, press the key on the top of your device. To turn off mute, press the key again. If you press the key during a call, your device mutes the call so that you can hear others on the call, but they cannot hear you. Related information Mute a call, 40 Amplify the volume using the audio boost feature, 123 Improve sound quality for [...]

Record a video To perform this task, you might need to have a media card inserted in your BlackBerry® device. 1. On the Home screen, click the Media icon > Video Camera icon. 2. To start recording, click the record icon. 3. To pause recording, click the pause icon. Note: The approximate amount of storage space available for saving videos appear[...]

Camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera features might not be available. Take a picture 1. On the Home screen, click the Camera icon. 2. If you have turned on digital zoom, on the trackpad, slide your finger up or down to zoom in or out. 3. Press the Right [...]

View properties for a media file, 124 Geotag pictures that you take The geotag option in the camera records the geographical information of the location in which you take a picture. 1. On the Home screen, click the Camera icon. 2. Click the geotag icon at the bottom of the screen. The geotag information can be viewed in the properties of the pictur[...]

Change when the camera warns you about the number of pictures remaining A warning appears notifying you when the amount of storage for pictures drops below a certain number. You can see the number of remaining pictures in the Storage section of the Options screen. 1. On the Home screen, click the Camera icon. 2. Press the key > Options . 3. Chan[...]

Related information My display changed, 204 View pictures as a slide show A slide show displays all the pictures in a category or folder in sequence. 1. On the Home screen, click the Media icon > Pictures icon. 2. Click a category. 3. Press the key > View Slide Show . To close the slide show, press the key. Change the number of seconds betwee[...]

To delete the folders from the Pictures application, highlight the folder. Press the key > Remove From Library . The folders that you imported remain in their original location, but are deleted from the Pictures application. To permanently delete the folders from both the Pictures application and from the device memory or media card, including a[...]

Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the key on the top of your device. To turn off mute, press the key again. If you press the key during a call, your [...]

• To change notifiers or reminders, click to expand a section. Click an option. 3. In the Ring Tone , Notifier Tone , or Reminder Tone field, do one of the following: • Click a tone. • To use a song that is on your BlackBerry® device or on a media card, click All Music . Find and click a song. • To use a voice note that you recorded, click[...]

2. Press the key > Media Options . 3. Change the Headset Music EQ field. 4. Press the key > Save . Media storage Storage and media cards Supported media cards Your BlackBerry® device supports media card sizes up to 32 GB. Only microSD media cards are supported. Repair files stored on your media card or on your device CAUTION: If you run the [...]

5. Press the Menu key. 6. Click Save . Related information View properties for a media file, 124 Turn off media card support When you turn off media card support, your BlackBerry® device cannot access the files that are on your media card. 1. On the Home screen or in a folder, click the Options icon. 2. Click Device . 3. Click Storage . 4. Clear t[...]

• To encrypt files using an encryption key and your device password, change the Mode field to Device Password & Device Key . 5. To also encrypt media files such as pictures, songs, and videos, select the Include Media Files check box. 6. Press the key > Save . To stop encrypting data on your device, in the Device Memory section, clear the [...]

Transferring and downloading media files About transferring and synchronizing media files You can connect your BlackBerry® device to your computer to transfer and synchronize files between your device and computer using a USB cable, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device.[...]

Transfer your media files from your computer to your device using BlackBerry Desktop Software With the BlackBerry® Desktop Software, you can synchronize media files, including iTunes playlists and Windows Media® Player playlists, to your BlackBerry device. To download the BlackBerry Desktop Software, from your computer, visit www.blackberry.com/d[...]

Supported audio and video file formats Depending on your BlackBerry® device model and wireless service provider, some media file formats might not be supported. Type File format Audio • AAC • AMR • FLAC • MP3 • M4A • OGG • WMA • WAV Video • 3GP • AVI • ASF • MP4 • MOV • WMV For information about codecs and recommended v[...]

Play the previous song Press and hold the Volume Down key on the right side of your device. Turn on the audio boost feature if you are using a headset When you are playing an audio or video file, press the Volume Up key until you reach the highest volume setting, and then press the Volume Up key again four times quickly. Pictures Zoom in Press I Zo[...]

Depending on your BlackBerry® device model, you might be able to decrease the blurriness in pictures that is caused by slight movements of the camera by turning on image stabilization in the camera options. The flash dims or turns off If the camera has a flash, and the battery power level drops below 20 percent, the flash dims to conserve battery [...]

• If you are trying to open a media file on your computer using your device as a USB drive, verify that you have closed the media transfer options in the BlackBerry® Desktop Software. • If you encrypted the media files on your media card using an encryption key that your BlackBerry device generated and you are trying to open an encrypted media[...]

Ring tones, sounds, and alerts About ring tones, sounds, and alerts The profile that you select in the Sound and Alert Profiles application defines how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content. Your device has a Normal profile and five other preloaded profiles: Loud, Medium, Vibrate Only, Silent, [...]

Add a custom profile You can create additional profiles. 1. On the Home screen, click the Sound and Alert Profiles icon. 2. Click Change Sounds and Alerts > Profile Management > Add Custom Profile . 3. In the Name field, type a name for the profile. 4. Click the item that you want to change. 5. Change the ring tone, notifier, or reminder info[...]

Related information Silence the alarm, 182 Flashing LED The LED on the top of your BlackBerry® device flashes different colors to indicate different statuses. Flashing LED color Description Green You are in a wireless coverage area. You can turn on or turn off this notification. Blue Your device is connected to a Bluetooth® enabled device. You ca[...]

2. Click Accessibility . 3. Change the Event Sounds field. 4. Press the key > Save . Troubleshooting: Ring tones, sounds, and alerts My device is ringing or vibrating more times than expected For calls, the number of times that your BlackBerry® device vibrates is not determined by the number of vibrations that you set in your sound profile, and[...]

Browser Browser basics Browsing web pages Visit a web page or search the Internet Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2[...]

• To zoom in, on the trackpad, slide your finger up. • To zoom out, on the trackpad, slide your finger down. To turn off zoom mode, press the key. Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward . Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh . Search for text in a messa[...]

Turn on browser shortcuts 1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the General section, select the Enable Keyboard Shortcuts check box. 4. Press the key > Save . Viewing, copying, and forwarding web addresses View the address for a web page On a web page, press the key > Page Properties . Copy an ad[...]

Viewing pictures and playing media files Play a media file on a web page 1. On a web page, click a media file. 2. Click Open . Related information Supported audio and video file formats, 11 I cannot play a song or video on a web page, 160 View a full picture on a webpage 1. On a webpage, highlight or pause on a picture. 2. Press the key > View I[...]

2. Press the key > Bookmarks . 3. Highlight a bookmark. 4. Press the key. • To change a bookmark, click Edit . Change the bookmark. Press the key. Click Save . • To delete a bookmark, click Delete . Send a bookmark for a web page 1. On the Home screen, click the Browser icon. 2. Press the key > Bookmarks . 3. Highlight a bookmark. 4. Pres[...]

About RSS feeds You can add RSS feeds to your BlackBerry® device so that you receive updates on your favorite blogs and web sites. You can add RSS feeds directly from a web page or by using the Social Feeds application. With the Social Feeds application, you can stay up-to-date with your social networks and view your RSS feeds in one location. Add[...]

• To stop loading images on web pages, clear the Load Images check box. • To stop playing embedded media files on web pages, clear the Enable Embedded Media Files check box. 4. Press the key > Save . Stop blocking pop-ups on web pages 1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the Web Content section[...]

Delete browsing information Your BlackBerry® device saves some information in your browser to improve your browsing experience. You can delete password information, browser history, cookies, content that has been pushed to your device, and the browser cache. 1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the P[...]

TLS options Option Description Permit SSL 3.0 Specify whether your browser accepts SSL connections. If you do not select this option, your browser allows only TLS connections. Encryption Strength Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using [...]

Add or change a web site that is associated with a certificate To access some web sites, you might need to provide an authentication certificate. After you provide a certificate to a web site, the web site and the associated certificate are automatically added to the Host/Certificate Mappings list in your TLS options. You can manually add or change[...]

Option Description SMSC Hosts Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts Set which WAP gateways your[...]

Refresh a web page Press R Find text on a web page Press F . To find the next instance of the text, press V . Open the browser options Press S Move around a web page Move up a screen Press the Shift key and the Space key. Move down a screen Press the Space key. Move to the top of a web page Press T Move to the bottom of a web page Press B Troublesh[...]

Calendar Calendar basics Switch calendar views You can view your appointments and meetings in one of four calendar views. Day view, Week view, and Month view display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments, meetings, and free time in a list. 1. On the Home screen, click t[...]

Set an alarm in the calendar You can set an alarm in the calendar to go off at scheduled days and times. Scheduling alarms in the calendar does not change your regular alarm in the Clock application. Because the alarm tone settings are shared by the alarms in the Calendar and the Clock application, changes to the alarm tone settings will affect the[...]

I cannot set some fields when scheduling appointments, 170 Delete an appointment, meeting, or alarm 1. On the Home screen, click the Calendar icon. 2. Highlight an appointment, meeting, or alarm. 3. Press the key > Delete . Respond to a meeting invitation 1. In a meeting invitation, press the key. 2. Click Accept , Tentative , or Decline . 3. If[...]

1. In a meeting, in the Accepted or Declined field, highlight a contact. 2. Press the key. 3. Click Invite Attendee , Change Attendee , or Remove Attendee . 4. Press the key > Save . Forward a meeting invitation To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports t[...]

a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes. If you do not have a conference call bridge number, you can create a conference call by calling other contacts and joining the calls together. Create a conference call meeting from your devi[...]

Save your conference call information You can save your conference call information so that it is added to the conference call fields automatically when you create a conference call meeting from your BlackBerry® device. 1. On the Home screen, click the Calendar icon. 2. Press the key > Options > Conference Calling . 3. Type your conference c[...]

If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Software to synchronize calendar data. For more information, see the Help in the BlackBerry Desktop Software. Related information Some characters in calendar entries do not appear correctly after synchronization, 170 About synchronization[...]

Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry® Desktop Software. For more information about managing[...]

Change the default calendar Changing the default calendar changes the email address that meeting invites are sent from. 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Advanced System Settings > Default Services . 3. Change the Calendar (CICAL) field. 4. Press the key > Save . Change how long your device sto[...]

Move to the current date Press T Move to a specific date Press G Troubleshooting: Calendar I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. Related information Schedule a meeting or an appointment, 161 I cannot set some fields when scheduling appointment[...]

Try the following actions: • If the Join Now option does not appear, to enter the conference call, in the meeting or meeting invitation, click the conference call bridge number and access code that appear in either the Location field or the Notes section. • If the Join Now option appears and your device is connected to a CDMA network, try incre[...]

Contacts Contact basics Add a contact • To add a contact using the Contacts application, on the Home screen, click the Contacts icon. At the top of the screen, click New Contact . Type the contact information. Press the key > Save . • To add a contact from a message, call log, or web page, highlight the contact name, number, or email address[...]

Change or delete a contact 1. On the Home screen, click the Contacts icon. 2. Highlight a contact. 3. Press the key. • To edit the information for the contact, click Edit . Change the contact information. Press the key > Save . • To delete a contact, click Delete . Search for a contact in your organization's address book To perform this[...]

My contact pictures keep changing, 179 Change or delete a contact picture 1. On the Home screen, click the Contacts icon. 2. Highlight a contact. 3. Press the key > Edit . 4. Highlight the contact picture. • To change the contact picture, press the key > Replace Picture . Highlight a picture. Press the key > Select Picture . • To delet[...]

To delete a category, highlight the category. Press the key > Delete . Synchronizing contacts About synchronization and reconciliation The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over [...]

About backing up and restoring device data If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerry device data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry Desktop Software. For more informat[...]

Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry® Desktop Software. For more information about managing[...]

Multiple contact lists About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work contact list and your person[...]

Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. 1. On the Home screen or in a folder, click the Options icon. 2. Click Typing and Input > Language . 3. Change the Global Name Display field. 4. Press the key > Save . View the num[...]

To stop contact pictures from changing, you must change the options in each application that is replacing your contact pictures. Related information Add a contact picture for caller ID, 30 Change or delete a contact picture, 174 User Guide Contacts 180[...]

Clock Set the date and time 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Set Time . • To get the date and time from the wireless network automatically, change the Update Time field to Automatic . Note that you must be connected to the wireless network. • To set the date and time manually, chan[...]

Display a second time zone on the clock You can show two times zones on the clock. For example, if you travel to a different time zone, you can display the time in your current location and the time in your home time zone. 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Options . 3. Change the Home T[...]

Turn on bedside clock mode You can set options for bedside clock mode so that you can view the clock without being interrupted by incoming calls or messages. 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Enter Bedside Mode . To turn off bedside clock mode, press the key. Set options for bedside clo[...]

5. Click OK . • To start or stop the timer, click the start/stop icon. • To reset the timer, click the reset icon. The timer continues to count down after you exit the Clock application. Change timer notification options 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Options . 3. In the Countdow[...]

Tasks and memos Create a task or memo You can create tasks in the Tasks application or Calendar application, and you can make any of your tasks visible in the calendar. 1. On the Home screen, click the Calendar icon, or in the Applications folder, click the Tasks icon or MemoPad icon. • To create a task in the Calendar application, press the key [...]

Hide completed tasks 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Press the key > Hide Completed . Show tasks in the calendar 1. On the Home screen, click the Calendar icon. 2. Press the key > Options > Calendar Display and Actions . 3. Select the Show Tasks check box. 4. Press the key > Save . Synchroni[...]

Synchronize organizer data over the wireless network Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue[...]

Related information Synchronize organizer data over the wireless network, 166 Some characters in calendar entries do not appear correctly after synchronization, 170 Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing c[...]

To delete a category, highlight the category. Press the key > Delete . Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click the application icon for an application that prompts y[...]

Typing Typing basics Highlight, cut, copy, or paste text 1. Press and hold the key and click the trackpad. • To highlight text character by character, on the trackpad, slide your finger left or right. • To highlight text line by line, on the trackpad, slide your finger up or down. 2. Press the key. • To cut the highlighted text, click Cut . ?[...]

Typing input methods Change your typing style You can change how your BlackBerry® device recognizes what you type by selecting a typing style. 1. On the Home screen or in a folder, click the Options icon. 2. Click Typing and Input > Typing . 3. For a keyboard, do one of the following: • To turn off all typing assistance, change the Style fiel[...]

2. Click Typing and Input > Keyboard . 3. Select the Key Tone check box. 4. Press the key > Save . Turn off trackpad sounds 1. On the Home screen or in a folder, click the Options icon. 2. Click Typing and Input > Trackpad Sensitivity . 3. Clear the Audible Roll check box. 4. Press the key > Save . To turn on trackpad sounds again, sele[...]

• To ignore all instances of the suggested spelling, press the key > Ignore All . • To add the word to the custom dictionary, press the key > Add To Dictionary . • To stop checking spelling, press the key > Cancel Spell Check . Change options for checking spelling You can change the type and length of words that the spelling checker [...]

• To change a word in the custom dictionary, press the key > Edit . Change the word. Press the key on the keyboard. • To delete a word from the custom dictionary, highlight the word. Press the key > Delete . Stop adding items to the custom dictionary automatically 1. On the Home screen or in a folder, click the Options icon. 2. Click Typi[...]

Change or delete a Word Substitution entry 1. On the Home screen or in a folder, click the Options icon. 2. Click Typing and Input > Word Substitution . 3. Highlight a Word Substitution entry. 4. Press the key. • To change the Word Substitution entry, click Edit . Change the entry. Press the key > Save . • To delete the Word Substitution [...]

Highlight text character by character Press the Left Shift key or Right Shift key and, on the trackpad, slide your finger left or right. Cut highlighted text Press the Left Shift key or Right Shift key and the Backspace/ Delete key. Copy highlighted text Press the Alt key and click the trackpad. Paste text Press the Left Shift key or Right Shift ke[...]

Keyboard Assign an application to a Convenience key Your BlackBerry® device has one or more Convenience keys on the side of the device. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Convenience Keys .[...]

Set the trackpad sensitivity You can set how the trackpad responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level. 1. On the Home screen or in a folder, click the Options icon. 2. Click Typing and Input > Trackpad Sensitivity . 3. Change the Horizontal Sensitivity field and Vertical Sensitivity fiel[...]

Language About typing input languages You can set a typing input language to use when you type. The typing input language can be different from the display language. When you set a typing input language, Word Substitution and other typing options change to the selected language. For example, you might use your BlackBerry® device in French, but typ[...]

Add a display language You can use the BlackBerry® Desktop Software to add a display language to your BlackBerry device. To download the BlackBerry Desktop Software, from your computer, visit www.blackberry.com/desktop and select the appropriate option for your computer. Connect your device to your computer and open the BlackBerry Desktop Software[...]

Screen display Set options for backlighting 1. On the Home screen or in a folder, click the Options icon. 2. Click Display > Screen Display . 3. Do any of the following: • To change the brightness of the backlight for the screen, change the Backlight Brightness field. • To change the length of time that the backlight stays on when you are no[...]

Organizing applications on the Home screen About organizing application icons Application icons can appear on the Home screen or in folders on the Home screen. If you cannot see all your application icons, they might be hidden. You can make all your application icons visible on the Home screen or in folders by selecting Show All from the Home scree[...]

• To move the application icon into an application folder, click Move to folder . Click an application folder. • To move the application icon out of an application folder, click Move to folder . Click Home or an application folder. Add a message that appears when your device is locked 1. On the Home screen or in a folder, click the Options icon[...]

Switch themes 1. On the Home screen or in a folder, click the Options icon. 2. Click Display > Screen Display . 3. In the Theme section, click a theme. 4. Click Activate . To delete a theme, click the theme. Click Delete . Related information My display changed, 204 Troubleshooting: Display My display changed Depending on your theme, display opt[...]

GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services. Lo[...]

4. Press the key > Save . Get your GPS location Depending on your wireless service provider and wireless network, this feature might not be supported. Your BlackBerry® device must have an internal GPS receiver or be paired with a Bluetooth® enabled GPS receiver to perform this task. 1. On the Home screen or in a folder, click the Options icon.[...]

Troubleshooting: GPS technology I cannot use GPS technology Try performing the following actions: • If you are outdoors, move away from buildings and expose your device to open sky. • If you are indoors, move close to a window. • If you have paired your BlackBerry® device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth ena[...]

Maps Map basics View a location on a map 1. On the Home screen, click the Maps icon. 2. On a map, press the key > Find Location . 3. Do one of the following: • To search for a point of interest such as a business or landmark, in the Find a store, café, etc. field, type the information for the point of interest. Highlight the point of interest[...]

3. Do one of the following to specify a starting location: • To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® enabled GPS receiver, set the Start field to My Location . • To specify the location that you are currently viewing on a map, set the Start field to Use center of[...]

View contact information for a point of interest Points of interest are displayed on maps as location markers. 1. On a map or in a list of points of interest, highlight a point of interest. 2. Press the key > Display Details . Clear a map When you clear a map, any route information displayed on the map no longer appears. 1. On the Home screen, c[...]

Map options Keep backlighting on when you track your movement By default, backlighting turns off automatically after a specified time to conserve battery power. You can change your map options so that backlighting remains on when you track your movement unless the battery power level drops below a specified percentage. 1. On the Home screen, click [...]

Troubleshooting: Maps Some features aren't available on my device The availability of certain features on your BlackBerry® device might be affected by items such as your device model and wireless service plan. Depending on your messaging service plan, some features or options might not be available in the message options on the Email Preferen[...]

Applications About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, you might want to switch to the calendar application to view your appointments or switch to the contacts application to look up a contact. While you are playing a song, you might wa[...]

Keep an application running in the background and switch to another application, 213 About adding applications Depending on your wireless service provider and region, you might have the option to add or update applications using the BlackBerry App World™ storefront, the BlackBerry® Desktop Software, or the Application Center. You might also be a[...]

About social networking applications You can use social networking applications on your BlackBerry® device to stay connected with your social networking contacts. Depending on the social networking application, you might be able to send messages, share pictures, change your status, and more. You can download social networking applications for your[...]

Delete an application If your email account uses a BlackBerry® Enterprise Server, your organization might not permit you to delete some applications. For more information, contact your administrator. 1. On the Home screen or in a folder, highlight an application icon. 2. Press the key > Delete . View properties for an application 1. On the Home[...]

BlackBerry Device Software About updating the BlackBerry Device Software You might want to update your BlackBerry® Device Software for one of the following reasons: • to access new applications and features • to resolve a technical issue • your wireless service provider requires you to update the BlackBerry Device Software You might be able [...]

Update the BlackBerry Device Software over the wireless network Depending on the options that your wireless service provider or administrator sets, you might not be able to perform this task. Depending on your wireless service provider, you might not be able to perform this task at certain times of the day, when there is a greater volume of network[...]

Update the BlackBerry Device Software using the BlackBerry Desktop Software Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted[...]

Manage Connections Manage Connections basics Check what wireless networks your device connects to You can check the types of networks your device can connect to on your device, as well as by visiting www.blackberry.com/go/ devices to see feature specifications for your device model. The types of networks listed do not reflect network connections, o[...]

Indicator Description Your Wi-Fi connection is turned on, but you are not connected to a Wi-Fi network, or you are connected to a Wi-Fi network, but you cannot access BlackBerry services such as email messaging and Internet browsing over the Wi-Fi connection. Your Bluetooth® connection is turned on, and you are connected to a Bluetooth enabled dev[...]

2. Click Services Status . Mobile network Roaming About roaming and international roaming In most cases, your BlackBerry® device automatically connects to the appropriate wireless network when you travel outside your wireless service provider's coverage area. Sometimes you might have to provide login information before you can access a wirele[...]

2. Click Mobile Network Options . 3. Do one of the following: • To turn on or turn off data service, change the Data Services field. • To turn on or turn off data service when roaming, change the While Roaming field. • To receive a prompt when roaming that allows you to turn on or turn off data service, change the While Roaming field to Promp[...]

Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Mobile Network Options . 3. Press the key > My Preferred Network List . 4. Highlight a wireless network. 5. Press the key > Delete . 6. Press t[...]

4. Press the key > Save . When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off the wireless coverage notification, clear the LED Coverage Indicator check box. Troubleshooting: Mobile network I cannot connect to the mobile network Try the following actions: • If your BlackBerry® device us[...]

Wi-Fi technology Depending on your BlackBerry® device model, the Wi-Fi® feature might not be supported. About connecting to a Wi-Fi network With Wi-Fi® technology, your BlackBerry® device can access the Internet by connecting to a wireless router or wireless access point at your home, work, or in a hotspot area. Your device uses the Wi-Fi netwo[...]

• To use a PIN, click Enter PIN into router . On your device, click Start . Your device provides you with a PIN. On the administration screen for your router or access point, type the PIN. Connect to a Wi-Fi network manually If you know the name of the Wi-Fi® network that you want to connect to, you can manually connect to the network. 1. On the[...]

3. Press the key > Options . 4. Select the Prompt me when a saved hotspot is found nearby check box. 5. Press the key > Save . Options for saved Wi-Fi networks Common options Option Description Name Type a display name for the Wi-Fi® network. SSID Type the Wi-Fi network name. Security Type Set the security type that the Wi-Fi network support[...]

Option Description Passphrase If necessary, type the WPA™ or WPA2™-Personal passphrase to connect to the Wi-Fi network. WPA/WPA2 Enterprise options These options appear if you choose the WPA/WPA2 Enterprise security type. Option Description Enterprise Sub-Type If necessary, set the enterprise security method for the Wi-Fi network. Username If n[...]

About using UMA with a Wi-Fi network If your wireless service provider supports UMA (also known as GAN) and you subscribe to this service, you might be able to make calls, visit web pages, and send and receive email messages, PIN messages, and text messages with a Wi-Fi® network. Your BlackBerry® device automatically switches between using your m[...]

Permission Description Bluetooth Set whether third-party applications can use Bluetooth® connections. Phone Set whether third-party applications can make calls or access call logs. Location Data Set whether third-party applications can use your GPS location information. Server Network Set whether third-party applications can access the Internet or[...]

• If you use EAP-TLS to connect to a Wi-Fi network, verify that you have added your authentication certificate to your device. Related information Turn on or turn off a network connection, 221 Connect to a Wi-Fi network, 226 Connect to a Wi-Fi network manually, 227 Change your UMA connection preferences, 230 User Guide Manage Connections 232[...]

Bluetooth technology Bluetooth technology basics About Bluetooth Bluetooth® technology is designed to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a hands-free car kit or a wireless headset. Before you can connect your BlackBerry device to a Bluetooth enabled device, you must first turn o[...]

• If the Bluetooth enabled device has a keyboard (for example, a laptop), type a pairing passkey of your choice on both devices. Related information Turn on Bluetooth technology, 233 I cannot pair with a Bluetooth enabled device, 239 Connect to a paired Bluetooth enabled device To perform this task, Bluetooth® technology must be turned on and yo[...]

Receive a media file using Bluetooth technology To perform this task, you must turn on Bluetooth® technology. When a media file is sent to your BlackBerry® device using Bluetooth technology, a dialog box appears on the screen. 1. In the dialog box that appears on your device, click Yes . 2. In the drop-down list, click a location to save the file[...]

Bluetooth technology options Bluetooth profiles Depending on your BlackBerry® device model and wireless network, some profiles might not be supported. Option Description Audio Source (A2DP) This profile allows you to output audio from your BlackBerry device to Bluetooth® enabled devices that support stereo audio such as stereo headsets, speakers,[...]

Option Description Wireless Bypass This service allows you to connect your BlackBerry device to a Bluetooth enabled computer that is running the BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network. To use this service, your email account m[...]

5. Press the key > Save . Turn off Bluetooth connection notification 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Press the key > Options . 4. Clear the LED Connection Indicator check box. 5. Press the key > Save . To turn on Bluetooth?[...]

Encrypt data that you send or receive using Bluetooth technology To perform this task, the paired Bluetooth® enabled device must support data encryption. 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Bluetooth Connections . 3. Press the key > Options . 4. Select the En[...]

• Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device. • If you do not know the passkey for your Bluetooth enabled device, see the documentation that came with the Bluetooth enabled device. • If your BlackBerry device do[...]

Power and battery Turn off your device Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. • If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, press and hold the key. • If you have set your device to turn on and turn off auto[...]

Set your BlackBerry® device to turn on and turn off automatically. You can set your device to turn off while you aren't using it for an extended period, like when you sleep. Data you receive when the device is turned off automatically updates when the device turns on. On the Home screen or in a folder, click the Options icon. Click Device >[...]

Memory and media cards About media cards Depending on your BlackBerry® device model, you can insert a microSD media card into your device to take videos and extend the memory that is available on your device for storing media files such as songs, ring tones, videos, or pictures. For more information about inserting a media card into your device, s[...]

3. Press the key > Repair . 4. Complete the instructions on the screen. If your media card is still not repaired after you run the repair feature, you might want to try formatting it. About compression Compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When compression is tur[...]

To stop encrypting data on your device, in the Device Memory section, clear the Encrypt check box. To stop encrypting files, in the Media Card section, clear the Encrypt check box. Tips: Freeing and conserving storage space Try to maintain at least 400 KB of available application storage on your BlackBerry® device. If you find that your device pro[...]

Stop storing messages sent from your device on your computer, 73 Receive only the first section of long email messages, 71 Change the size of pictures that you take, 129 The application memory on my device is low, 246 Troubleshooting: Storage and media cards The application memory on my device is low When the application memory available on your Bl[...]

Search Search for an item You can search for organizer items, pictures, videos, help topics, and more on your BlackBerry® device. You can also choose to expand your search to the Internet. 1. On the Home screen, in the upper-right corner, click the search icon. 2. Type your search terms. To stop a search, press the key twice. Set the types of item[...]

Message search criteria Field Description Search Messages Specify whether you search for messages that are on your BlackBerry® device or for messages that are in an email application on your computer. Name Specify one or more contacts or email addresses that your device should search for in messages. To widen the search, you can also specify part [...]

• To delete the search results, click Delete Search . • To start a new search, click Search by . CAUTION: If you delete a message from the message search results, the message is also deleted from your message inbox or the email application on your computer. Search for text in a message, in a file, or on a webpage To search for text in a present[...]

• To delete a contact from the contact lookup results, click Delete . • To delete the contact lookup results, click Delete Lookup . • To start a new contact lookup, click Lookup . Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Search for an item on your BlackBerry® device St[...]

SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card p[...]

Change or delete a SIM card contact 1. In the contact list, press the key > SIM Phone Book . 2. Highlight a contact. • To change a SIM card contact, press the key > Edit . Change the contact information. Press the key > Save . • To delete a SIM card contact, press the key > Delete . Store text messages on your SIM card Depending on [...]

Protect your SIM card with a PIN code To get your SIM card PIN code, contact your wireless service provider. Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function. 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Advanced System Settings > SIM Card . 3. Press the key &g[...]

Security Security basics About the device password If you set a BlackBerry® device password, you'll be prompted to enter your password to unlock your device. If you forget your password, it can't be recovered. If you exceed the number of allowed password attempts, your device deletes all your device data for security reasons and you&apos[...]

Lock your device If you are not on a call, you can lock the keyboard to avoid pressing keys accidentally when you are not using your BlackBerry® device. If your email account uses a BlackBerry® Enterprise Server, depending on the options that your administrator sets, you might not be able to perform this task. For more information, contact your a[...]

If you are preparing your device for resale and you have an email account that uses the BlackBerry® Internet Service, to prevent messages from this account from being sent to your device, contact your wireless service provider to disassociate the account from your device. Password Keeper About the Password Keeper Use the Password Keeper to store a[...]

4. Press the key > Save . Change the Password Keeper password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the key > Change Password . Delete a password from the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Pres[...]

3. Press the key > Save . Encryption About encrypting data on your device When encryption for data on your BlackBerry® device is turned on, your device uses a private key to encrypt data as it is stored on your device, including data that your device receives when it is locked. Your device decrypts data as you access it. You can set encryption [...]

• To encrypt files using an encryption key and your device password, change the Mode field to Device Password & Device Key . 5. To also encrypt media files such as pictures, songs, and videos, select the Include Media Files check box. 6. Press the key > Save . To stop encrypting data on your device, in the Device Memory section, clear the [...]

If your email account uses a BlackBerry Enterprise Server that does not support this feature, you can generate an encryption key using the BlackBerry® Desktop Software, if it includes the email settings tool. For more information, see the Help in the BlackBerry Desktop Software. 1. On the Home screen or in a folder, click the Options icon. 2. Clic[...]

• To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, clear the Clean When Idle check box. • To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field. 3. Press the key > Save . Delete sensitive application data fr[...]

7. Click Add Certificate to Key Store . About certificate enrollment If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can download certificates over the wireless network from a certificate authority profile provided by your administrator. Depending on your organization, enrollment for a certificate might b[...]

View properties for a certificate 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Certificates . 3. Click a certificate. Certificate properties Property Description Revocation Status This field displays the revocation status of the certificate at a specified date and time. Trust S[...]

Property Description MD5 Thumbprint This field displays the MD5 digital thumbprint of the certificate. View one type of certificate in the certificate list 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Certificates . 3. Press the key. 4. Click one of the following menu items: ?[...]

Certificate status Status indicators for certificates and certificate authority profiles Status indicators for certificates Indicator Description The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. The certificate chain is trusted and valid, and the revocation status of the certificate chain i[...]

2. Click Security > Advanced Security Settings > Certificates . 3. Highlight a certificate. 4. Press the key > Trust or Distrust . 5. If you are trusting a certificate, do one of the following: • To trust the highlighted certificate, click Selected Certificate . • To trust the highlighted certificate and all the other certificates in t[...]

5. Type a display name for the certificate. 6. Click OK . Add an email address to a certificate 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Certificates . 3. Highlight a certificate. 4. Press the key > Associate Addresses . 5. Press the key > Add Address . 6. Do one of t[...]

2. Click Security > Advanced Security Settings > Certificate Enrollment . 3. Change the Certificate Revocation Check Interval field. 4. Press the key > Save . Certificate shortcuts View the label and issuer of a certificate Press the Space key. View the properties of a certificate Press the key. View the security level of a personal certif[...]

4. Specify the search criteria. 5. Press the key > Search . 6. Click a PGP key. 7. Click Add PGP Key to Key Store . Download a personal PGP key from the PGP Universal Server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > PGP . 3. Press the key > Download Keys . Download an updated PGP key from an LDAP-ena[...]

PGP key properties Property Description Revocation Status This field displays the revocation status of the PGP® key at a specified date and time. Trust Status This field displays the trust status of the PGP key. A PGP key can be explicitly trusted (the PGP key itself is trusted), implicitly trusted (the PGP key is associated with a private key on [...]

Clear the PGP data cache The PGP® data cache contains cached PGP public keys and the PGP® Universal Server policy that your BlackBerry® device downloads from the PGP Universal Server. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > PGP . 3. Press the key > Clear Universal Cache . The next time that you sen[...]

Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > PGP . 3. Highlight a PGP® key. 4. Press the key > Revoke > [...]

6. Press the key > Save . When you add a PGP® key, your BlackBerry® device uses the name that the PGP® Universal Server set for the key when it generated the key. Turn off the fetch status prompt that appears when you add a PGP key to the key store 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > PGP . 3. P[...]

Add a certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Certificate Servers . 3. Press the key > New Server . 4. Specify information for the certificate server. 5. Press the key > Save . Change connection information for a certificate server 1. On the Home s[...]

Send connection information for a certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Certificate Servers . 3. Highlight a certificate server. 4. Press the key > Email Server or PIN Server . Delete a certificate server 1. On the Home screen or in a folder, click [...]

Synchronize the key store password with the device password If you synchronize the key store password with your BlackBerry® device password, when you change your device password, the key store password changes to match it automatically. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings [...]

3. Clear the Allow Key Store Backup/Restore check box. 4. Press the key > Save . To turn on automatic backup and restore of key store data, select the Allow Key Store Backup/Restore check box. Change the refresh rate for certificate revocation lists 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Sec[...]

If the S/MIME Support Package for BlackBerry® devices is installed on your device, you can use smart card certificates to send S/MIME-protected messages. Turn on two-factor authentication To perform this task, you must have set a password for your BlackBerry® device and have the smart card password that you received with your smart card. 1. On th[...]

a smart password filter to the password field. If the password is numeric, a 123 indicator appears beside the password field and you do not have to press the Alt key to type numbers. If the password is alphanumeric, an ABC indicator appears beside the password field. To use smart password entry, advanced authentication must be turned on and the cor[...]

4. Change the Authentication Certificate field. 5. Press the key > Save . To stop using a certificate to authenticate your smart card, set the Authentication Certificate field to None . Check the status of your authentication certificate automatically To perform this task, you must be using a smart card and a password to unlock your BlackBerry®[...]

About VPN profiles A VPN profile contains the information that you require to log in to your organization's network over VPN. Depending on your organization, you might have more than one VPN profile on your BlackBerry® device. For more information about VPN profiles, contact your administrator. Log in to a VPN • Your email account must use [...]

6. Press the key > Save . Change the PIN for a software token on your device 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Software Tokens . 3. Click a software token > Specify PIN . Verify security software manually Security self-tests are designed to verify that security[...]

About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to connect to the Internet to retrieve the latest stock prices. You might have to set the APN that the [...]

Turn off a prompt for a third-party application connection 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Application Management . 3. Highlight a third-party application. 4. Press the key > Edit Permissions > Prompt Exceptions . • To allow the application to connect to a specific location or resource with[...]

Data permissions for third-party applications Permission Description Email Set whether third-party applications can access email messages, text messages, or PIN messages on your BlackBerry® device. Organizer Data Set whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos. Files Set whether th[...]

Service books and diagnostic reports Accept, delete, or restore a service book Your wireless service provider or administrator might send a service book to your BlackBerry® device over the wireless network to add an additional service or application to your device. If your email account uses a BlackBerry® Enterprise Server, you can also receive s[...]

• To delete all diagnostic reports, click Delete All . Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient.[...]

Synchronization About synchronization and reconciliation The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliation feature is designed to re[...]

Delete email on your device and in your email application on your computer You can set the Delete On option for each email address that is associated with your BlackBerry® device. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Reconciliation . 3. If the Message Services field appears, set this field to the[...]

If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes precedence over the organizer data on your device when a data synchronization conflict occurs. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any softwar[...]

Empty the deleted items folder on your computer from your device To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Reconciliation . 3. If the Mes[...]

Some characters in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font suppo[...]

Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options, visit www.blackberry.com/accessibility . Screen accessibility options Display closed captions in videos You can turn on closed captions so that text displays[...]

Audio and phone accessibility options Turn on or turn off event sounds Event sounds alert you when you turn on or turn off your BlackBerry® device, when the battery power level is full or low, and when you connect or disconnect a USB cable or accessory to or from your device. 1. On the Home screen or in a folder, click the Options icon. 2. Click A[...]

3. Change the Mode Enabled field to Telecoil . 4. Press the key > Save . The H-T telecoil indicator appears at the top of the Home screen. TTY support Depending on your wireless service provider, this feature might not be supported. About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that opera[...]

Say this voice command to make a call. To perform this task with a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, the paired Bluetooth enabled device must support this feature and you must turn on Bluetooth technology. You cannot make calls to emergency numbers using voice commands. "Call <contact name> <[...]

• To change the Word Substitution entry, click Edit . Change the entry. Press the key > Save . • To delete the Word Substitution entry, click Delete . Type text using the predictive input method When you are typing text, perform any of the following actions: • To select the highlighted suggestion and start typing a new word, press the Ente[...]

Calculator Use the calculator On the Home screen or in the Applications folder, click the Calculator icon. • To press a key in the calculator, click the key or press the corresponding key on the BlackBerry® device keyboard. Convert a measurement 1. On the Home screen or in the Applications folder, click the Calculator icon. 2. Type a number. 3. [...]

BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. If the ball hits the paddle, a brick, or the top of the game board 50 [...]

BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 10 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, slide your finger left or right on the trackpad. • To release the ball in catch mode, press[...]

Set the paddle speed 1. On the Home screen or in the Games folder, click the BrickBreaker icon. 2. Click Options . • To set the paddle speed, choose an option from the Paddle speed field. • To accelerate the paddle as you slide your finger on the trackpad, select the Paddle acceleration check box. 3. Click Save . User Guide BrickBreaker 301[...]

Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole® game is to form words using the letters in the garden. If you form a word using letters that are directly above, below, or beside each other in the garden, you receive new letters which you can use to form new words. Otherwise, holes appear in the garden, ma[...]

Use vegetable bonus letters in a word to gain bonus points. To gain even more bonus points, use multiple vegetable bonus letters in a single word. Star bonus letters: Use star bonus letters in a word to gain bonus points. Time bonus letters: Use time bonus letters in a word to gain bonus time. Adjust the volume • To increase the volume, press the[...]

3. Click a game. Multiplayer games Invite a player 1. On the Home screen, in the Games folder, click the Word Mole icon. 2. Click Multiplayer > Invite . 3. Click a contact. 4. Click OK . When a player accepts an invitation, a green indicator appears beside their screen name. To start the game, click Start . Accept an invitation In the Word Mole?[...]

Chat with other players 1. On the Multiplayer Game Setup screen, in the Chat field, type a message. 2. Press the key. Check the stats for a player 1. On the Multiplayer Game Setup screen, click a player. 2. Click Show Stats . Remove a player To perform this task, you must be the game organizer. 1. On the Multiplayer Game Setup screen, click a playe[...]

Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry MDS BlackBerry® Mobile Data System CC carbon copy CDMA Code Division Multiple Access certificate A certificate is a digital document that binds the identity [...]

DSML-enabled server A BlackBerry® device uses a DSML-enabled server to search for and download certificates. EAP-FAST Extensible Authentication Protocol Flexible Authentication via Secure Tunneling EAP-SIM Extensible Authentication Protocol Subscriber Identity Module EAP-TLS Extensible Authentication Protocol Transport Layer Security EAP-TTLS Exte[...]

LDAP Lightweight Directory Access Protocol LDAP-enabled server A BlackBerry® device uses an LDAP-enabled server to search for and download certificates and PGP® keys. LED light-emitting diode mass storage mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry device to the[...]

A public key is a key that people other than the certificate subject can use. BlackBerry® devices use public keys to encrypt email messages or PIN messages that users send to certificate subjects and to verify the signature on email messages or PIN messages that users receive from certificate subjects. root certificate A root certificate is a self[...]

Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network WAN wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security User Guide Glossary 310[...]

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liability whatsoever, in relation thereto. Your use of Third Party Products and Services shall be governed by and subject to you agreeing to the terms of separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with RIM. Certain features outlined in this doc[...]

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