Blackberry Curve8520BLKTMB manual

BlackBerry Curve Series BlackBerry Curve 8520/8530 Smartphones Version: 5.0 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones.[...]

SWDT643442-643442-0818090534-001[...]

Contents Welcome to BlackBerry! ............................................................................................................................................................................................................................ 9 Feature availability ..........................................................................[...]

Perform an action using a voice command ............................................................................................................................................................................................. 46 Available voice commands ............................................................................................[...]

Browser ........................................................................................................................................................................................................................................................ 129 Browser basics ..........................................................................[...]

Typing input methods ................................................................................................................................................................................................................................ 183 Typing options .....................................................................................[...]

About backing up and restoring device data .......................................................................................................................................................................................... 208 Prerequisites: Restoring data over the wireless network ............................................................[...]

BlackBerry Device Software ...................................................................................................................................................................................................................... 235 About updating the BlackBerry Device Software ..........................................................[...]

Check the battery power level .................................................................................................................................................................................................................. 253 Extend battery life .....................................................................................[...]

Accessibility options .................................................................................................................................................................................................................................. 303 About accessibility options .....................................................................[...]

Welcome to BlackBerry! This is one of the many resources available to help you use your BlackBerry® device. You can look for answers in the Help application on the Home screen of your device, or by pressing the Menu key and clicking Help in most applications. Feature availability The following items affect the availability of features on your Blac[...]

Find more information • Help on your device : Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home screen or in an application menu. • www.discoverblackberry.com : Find software, applications, and accessories for your device. • Your wireless service provider web site : Find information about yo[...]

Navigation and typing About the Menu key and Escape key The Menu key and Escape key on your BlackBerry® device are designed to help you navigate screens and complete tasks quickly and easily. Key Actions Menu key • view more applications on the Home screen • open the menu in an application • select a highlighted menu item Escape key • move[...]

Change your ring tone 1. On the Home screen, click the Sounds icon. 2. Click Set Ring Tones/Alerts . 3. Click the application or item that you want to change. 4. Perform one of the following actions: • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click[...]

Add a contact 1. On the Home screen, click the Contacts icon. 2. Click New Contact . 3. Type the contact information. 4. Press the key. 5. Click Save . Schedule an appointment 1. On the Home screen, click the Calendar icon. 2. Press the key. 3. Click New . 4. Type the appointment information. 5. If the appointment recurs, change the Recurrence fiel[...]

Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Perform one of the following actions: • If a web address fiel[...]

• If you are not receiving calls, verify that call blocking and call forwarding are turned off. • Your device or your SIM card might support more than one phone number, even if you only have one phone number. Verify that your phone number is set as your active phone number. • If you have more than one phone number associated with your device,[...]

Turn off the connection to the wireless network, 239 About wireless coverage indicators, 242 Turn on or turn off data service or set roaming options, 239 Change an email message filter, 58 Forward messages from a specific email message folder to your device, 55 I cannot send SMS text messages Depending on your wireless service plan, this feature mi[...]

• Verify that BlackBerry device USB drivers are installed on your computer. When you install BlackBerry® Desktop Software from the CD that came with your device, the correct USB drivers should be installed. You can also download the latest version of BlackBerry Desktop Software from www.blackberry.com . • Verify that your computer is not in st[...]

Shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. BlackBerry basics shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To move the cursor, slide your finger on the trackpad. • To move back a screen, press the Escape key. • To r[...]

• If you have multiple phone numbers associated with your device, to change the active phone number, from the Home screen, press the Send key. Click your phone number at the top of the screen. Click a phone number. Message shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. In a message • [...]

Typing shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To insert a period, press the Space key twice. The next letter is capitalized. • To capitalize a letter, press and hold the letter key until the capitalized letter appears. • To type the alternate character on a key, press the [...]

• To move to the next slide when viewing a presentation in slide view, press N . • To move to the previous slide when viewing a presentation in slide view, press P . • To move to the last cursor position after closing and reopening a presentation that you were viewing in text view or in text and slide view, press G . Media shortcuts Depending[...]

• To close the browser, press and hold the Escape key. On a web page • To switch between Column view and Page view, press Z . • To zoom in to a web page, press I . • To zoom out from a web page, press O . • To move to a specific web page, press G . • To return to the home page, press H . • To turn on support for JavaScript, press J . [...]

Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in a message, press S . • To search for text in a file or an attachment, press F . • To search for te[...]

Phone Phone basics Find your phone number Perform one of the following actions: • To view your active phone number, from the Home screen, press the Send key. Your active phone number appears beside the My Number field at the top of the screen. • If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your [...]

• To answer the incoming call and place the current call on hold, click Answer - Hold Current . • To answer the incoming call and end the current call, click Answer - Drop Current . To return to the first call, press the Menu key. Click Swap or Flash . Change your ring tone 1. On the Home screen, click the Sounds icon. 2. Click Set Ring Tones/A[...]

Dial an extension 1. Press the X key. 2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. • To type a number, press a number key. • To type a letter, press and hold the Alt key. Press the[...]

Emergency calls About emergency calls If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency numbers. Your BlackBerry® device is designed to allow emergency calls even when your device is locked. Depending on your device model and the wireless network that your device is connecte[...]

If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device with a Bluetooth® enabled GPS receiver. For more information, contact your wireless service provider. If your device is connected to a CDMA network [...]

6. Press the Menu key. 7. Click Save . Improve sound quality during a call You cannot change sound quality when you are using a Bluetooth® enabled headset. 1. During a call, press the Menu key. 2. Click Enhance Call Audio . 3. Select a bass or treble option. Improve sound quality for all calls You cannot change sound quality when you are using a B[...]

3. Click Options . 4. Click Voice Mail . 5. Type a voice mail access number and a password. 6. Press the Menu key. 7. Click Save . Speed dial Set up speed dial for a contact 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click View Speed Dial List . 4. Click an unassigned key. 5. Click a contact. To make a call using speed d[...]

Conference calls About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who [...]

Disconnect a contact from a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. 1. During a conference call, press the Menu key. 2. Click Drop Call . 3. Click a contact. Leave a conference call You can perform this task only if you m[...]

• To hide call logs in the messages application, select the None option. Add notes to a call log 1. From the Home screen, press the Send key. 2. Highlight a call log. 3. Press the Menu key. 4. Click View History . 5. Press the Menu key. 6. Click Add Notes . 7. Type call notes. 8. Press the Menu key. 9. Click Save . Change call log notes 1. From t[...]

4. Click Delete . Delete call log notes 1. From the Home screen, press the Send key. 2. Highlight a call log. 3. Press the Menu key. 4. Click View History . 5. Press the Menu key. 6. Click Edit Notes . 7. Press the Menu key. 8. Click Clear Field . 9. Press the Menu key. 10. Click Save . Call waiting Turn on call waiting To perform this task, your w[...]

Forward calls To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Call Forwarding . 5. Perform one of the following actions: • To forward all calls to a call forwarding number, change [...]

6. Click Edit Numbers . 7. Highlight a phone number. 8. Press the Menu key. 9. Click Edit . 10. Change the phone number. 11. Press the Enter key. Delete a call forwarding phone number You can only delete call forwarding phone numbers that you have added. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click[...]

6. Press the Menu key. 7. Click Enable . 8. Type your call blocking password. To stop blocking calls, highlight a call blocking option. Press the Menu key. Click Disable . Change the call blocking password 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Call Barring . 5. Press the Menu key. 6. Click C[...]

To turn off fixed dialing, press the Menu key. Click Disable FDN Mode . Add a contact to your fixed dialing list To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click FD[...]

Smart dialing About smart dialing With the smart-dialing feature, you can set a default country code and area code for phone numbers so that you do not have to dial a country code and area code each time that you make a call, unless the country code or area code are different from the default codes that you set. Some country codes are not supported[...]

Multiple phone numbers About multiple phone numbers When you have multiple phone numbers associated with your BlackBerry® device, you can switch the phone number that you use as your active phone number. You have multiple phone numbers associated with your device if one of the following situations applies: • Your device uses a SIM card and your [...]

4. Press the Menu key. 5. Click Save . Sort phone numbers or contacts on the Phone screen 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Perform one of the following actions: • To sort phone numbers or contacts by frequency of use, change the Phone List View field to Most Used [...]

Stop ending calls when you insert your device in the holster 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Auto End Calls field to Never . 6. Press the Menu key. 7. Click Save . Answer calls automatically when you remove your device from the holster 1. From the Home s[...]

If your TTY device is designed for use with a 2.5-mm headset jack, you must use an adapter accessory to connect your TTY device to your BlackBerry device. To get an adapter accessory that Research In Motion has approved for use with your BlackBerry device, visit www.shopblackberry.com . Turn on TTY support 1. From the Home screen, press the Send ke[...]

Troubleshooting: Phone I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes phone or voice services. • If you cannot make calls and fixed dialing is turned on, verify that the phone number for your con[...]

• Verify that your BlackBerry® device is connected to the wireless network. • If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your keyb[...]

Voice commands Perform an action using a voice command 1. On the Home screen or in a folder, click the Voice Dialing icon. 2. After the beep, say a voice command. Available voice commands "Call <contact name or phone number>" Say this voice command to make a call. To perform this task with a Bluetooth® enabled device, such as a han[...]

Change the language for voice commands To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. When you change the language for voice commands, you change the language for voice prompts and the language that you use to make a voice command[...]

Improve voice recognition You can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words. 1. On the Home screen or in a folder, click the Options icon. 2. Click Voice Dialing . 3. Click Adapt Voice . 4. Complete the instructions on the screen. Troubleshooting: Voice dialing I cannot make cal[...]

Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that ap[...]

2. Click Attach Address or Attach Contact . 3. Click a contact. Add a signature to your work email messages To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click O[...]

7. Click Send . Related topics Search for contacts in your organization's address book, 152 Mailing lists, 154 Send an SMS text message You can send an SMS text message to up to ten recipients. Depending on your theme, a separate icon on the Home screen might appear for SMS text messages and MMS messages. 1. On the Home screen, click the Messa[...]

• If the contact is not in your contact list, click [Use Once] . Click Email or Phone . Type an email address or an MMS phone number. Press the Enter key. • If the contact is in your contact list, click a contact. Click an email address or phone number. 5. Type a message. 6. Press the key. 7. Click Send . Related topics Mailing lists, 154 View [...]

Managing messages Open a message 1. On the Home screen, click the Messages icon. 2. Click a message. If you open an MMS message and the content does not appear, press the Menu key. Click Retrieve . Save a message 1. On the Home screen, click the Messages icon. 2. Highlight a message. 3. Press the Menu key. 4. Click Save . Search for text in a messa[...]

2. Press the Menu key. 3. Click View Folder . 4. Click a folder. Delete a message 1. On the Home screen, click the Messages icon. 2. Highlight a message. 3. Press the Menu key. 4. Click Delete . Delete multiple messages 1. On the Home screen, click the Messages icon. 2. Perform one of the following actions: • To delete a range of messages, highli[...]

Delete the original text from a reply message 1. When you are replying to a message, press the Menu key. 2. Click Delete Original Text . File an email message To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, cl[...]

9. Press the Menu key. 10. Click Save . Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear on your BlackBerry device. Related topics Stop storing messages sent from your computer on your device, 56 Stop storing messages sent[...]

Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer. Email message filters are applied to email messages based on the order in which they appear in your list of email message filters[...]

Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts or email addresses that contain specific text, type the text and use an aster[...]

4. Click Email Filters . 5. Highlight an email message filter. 6. Press the Menu key. 7. Click Edit . 8. Change the options for the email message filter. 9. Press the Menu key. 10. Click Save . Prioritize email message filters 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Filters . 5. Highl[...]

Add, move, rename, or delete an email folder To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click View Folder . 4. Highlight a folder. 5. Press the Menu key.[...]

Remove a flag 1. In an email message with a flag, press the Menu key. 2. Click Delete Flag . Email message options Check spelling automatically before sending email messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Spell Check . 3. Select the Spell Check Email Before Sending option. 4. Press the Menu key. 5. Click Save[...]

• To set whether your BlackBerry device sends a read receipt or delivery receipt when a sender requests it, change the Send Read Receipts and Send Delivery Receipts fields. • To set whether your device requests delivery receipts or read receipts when you send email messages, change the Confirm Delivery and Confirm Read fields. 6. Press the Menu[...]

Hide filed email messages 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Hide Filed Messages field to Yes . 6. Press the Menu key. 7. Click Save . Receive only the first section of long email messages 1. On the Home screen, click the Messages icon. 2. Press the Menu[...]

To forward email messages to your BlackBerry device again, change the Send Email to Handheld field to Yes . PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have a contact who uses a BlackBerry device or a BlackBerry enabled device and you know that contact[...]

6. Press the Menu key. 7. Click Save . SMS text messages SMS text message basics About SMS text messages To send and receive SMS text messages, your wireless service provider must set up your wireless service plan for SMS text messaging. Depending on your wireless service provider, this feature might not be supported. You can forward SMS text messa[...]

• To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music . Navigate to a folder that contains ring tones. Click a ring tone. 5. Press the Menu key. 6. Click Save . Delete the history from an SMS text message Perform one of the following action[...]

Turn off AutoText for SMS text messages 1. On the Home screen or in a folder, click the Options icon. 2. Click SMS Text . 3. Set the Disable AutoText field to Yes . 4. Press the Menu key. 5. Click Save . Store SMS text messages on your SIM card Depending on your wireless service provider and wireless network, this feature might not be supported. If[...]

Set a wireless network type for sending SMS text messages Depending on your wireless service provider and wireless network, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click SMS Text . • To use only one network type to send SMS text messages, set the Network to Send Over field to Circuit S[...]

Stop receiving messages from a cell broadcast channel Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, based on your location. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Click Cell Broadcast Settings . 4. Highlight a cell[...]

3. Click Compose MMS . 4. Perform one of the following actions: • If the contact is not in your contact list, click [Use Once] . Click Email or Phone . Type an email address or an MMS phone number. Press the Enter key. • If the contact is in your contact list, click a contact. Click an email address or phone number. 5. Type a message. 6. Press [...]

MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. Attach a contact or appointment to an MMS message 1. When composing an MMS message, press the [...]

• Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message 1. When composing an MMS message, press the Menu key. 2. Click Options . 3. Perform any of the following actions: • To receive notification when the message is delivered to the recipient, set the Confirm Delivery field[...]

2. Click MMS . 3. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box. 4. Press the Menu key. 5. Click Save . Message list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, cale[...]

1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click General Settings . 4. In the Message Outline Colours section, perform any of the following actions: • To set an outline color for email messages that are sent to your BlackBerry® device through a BlackBerry Enterprise Server, change the Enterprise [...]

Hide messages from the main messages application You can prevent messages from specific email accounts from appearing in the main messages application. You can also set a separate icon to appear on the Home screen for SMS text messages and MMS messages. Depending on your theme, a separate icon might already appear by default. 1. On the Home screen,[...]

• To show recent and missed calls in the messages application, select the All Calls option. • To hide call logs in the messages application, select the None option. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block or unblock PIN mes[...]

8. Type the contact information. 9. Press the Enter key. 10. Press the Menu key. 11. Click Save . Reset a blocked message counter 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Firewall . 4. Highlight a message type. 5. Press the Menu key. 6. Click Reset Count or Reset All Counts . S/MIME-protecte[...]

3. Click Options . 4. Set the Use Password-Based Encryption field to Yes . 5. In the Allowed Content Ciphers section, select the check box beside one or more allowed content ciphers. 6. If you are signing the message, in the Signing Options section, select a certificate. 7. Press the Menu key. 8. Click Save . 9. Type your message. 10. Press the Men[...]

Attachment indicators in S/MIME-protected messages : The message includes a certificate attachment. : The message includes multiple certificate attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press [...]

: Your device trusts the certificate chain. : The sender’s email address does not match the email address of the certificate subject, or the sender’s certificate is revoked, is not trusted, cannot be verified, or is not on your device. : The certificate is weak, the certificate status is not current, or your device requires more data to verify [...]

6. Click Save . Change options for downloading attachments in encrypted messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME . 4. Perform one of the following actions: • To download attachments in encrypted messages automatically, change the Retrieve Encrypted Attachment Information fi[...]

Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the message classification that was used for the last m[...]

5. Press the Menu key. 6. Click Save . To turn on the prompt again, change the Warn about truncated messages field to Yes . Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME . 4. Change the Warn[...]

Before you can send or receive IBM Lotus Notes native encrypted messages, you must import your IBM Lotus Notes ID file using Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Manager. For more information about importing your IBM Lotus Notes ID file using the BlackBerry Desktop Manager, see t[...]

Encrypt a PGP protected message with a pass phrase By default, your BlackBerry® device uses your PGP® key to encrypt messages. 1. When composing a message, change the Encoding field to one that uses encryption. 2. Press the Menu key. 3. Click Options . 4. Change the Use Conventional Encryption field to Yes . 5. Press the Menu key. 6. Click Save .[...]

Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. : The message includes multiple PGP key attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu [...]

Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. : Your device trusts the sender’s PGP® key. : The sender’s email address does not match the email address in the key, or the sender’s PGP key is revoked, is not trusted, cannot be verified, or is not on your device. : The key st[...]

5. Press the Menu key. 6. Click OK . Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact[...]

4. Change the Message Viewer Icons field. 5. Press the Menu key. 6. Click Save . Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen or in a folder, click the[...]

• If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification. I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might h[...]

• To move to the previous date, press P . • To move to the next unopened item, press U . • To move to the next related message, press J . • To move to the previous related message, press K . Troubleshooting: Messages I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wir[...]

• If you have not received a registration message from the wireless network, register your device.On the Home screen or in a folder, click the Options icon. Click Advanced Options . Click Host Routing Table . Press the Menu key. Click Register Now . • Verify that data service is turned on. • If you use email message filters, verify that the o[...]

The number of new or unopened messages is different than I expected The number of new or unopened messages includes saved messages and filed messages. If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox, your device[...]

Email message filters are not working correctly Try performing the following actions: • Verify that your email message filters are turned on. • Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. Related topics Email message filters, 57 I cannot turn on cell broadcas[...]

Files and attachments File and attachment basics About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from your organiza[...]

Stop downloading a file or an attachment 1. In the message, in the calendar entry, or on the web page that you are downloading the file or attachment from, press the Menu key. 2. Click Cancel Download . Locate a file saved on your device 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Explore . 4. Navigate to the file. [...]

8. Click Copy Into . Related topics Locate a file saved on your organization's network, 96 Send a file as an attachment, 97 Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless [...]

View properties for a file You can view the size, author, publication date, and other properties for a file. 1. On the Home screen or in a folder, click the Media icon or Files icon. 2. Navigate to a file. 3. Highlight the file. 4. Press the Menu key. 5. Click Properties . Rename a file 1. On the Home screen or in a folder, click the Media icon or [...]

Documents Open a password-protected .pdf file To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When the "Password protected document" message appears, press th[...]

4. Press the Enter key. View the content of a cell In a spreadsheet, click the trackpad. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents . To move to a specific worksheet, click a worksheet. Click View . Switch worksheets 1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet . Chang[...]

Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file. 1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents . To move to a specific page, click a page. Switch pages in a multi-page .tif file 1. In a multi-page .ti[...]

Zoom in to or out from a slide When viewing a presentation in slide view, press the Menu key. To zoom back to the original slide size, press the Menu key. Click Fit to Screen . Save a slide 1. When viewing a presentation in slide view, press the Menu key. 2. Click Save Slide . 3. Type a name for the file. 4. Click Save . vCard contact attachments A[...]

• To move to the last cursor position after closing and reopening a file or an attachment, press G . In a spreadsheet • To move to a specific cell, press G . • To view the content of a cell, press the Space key. • To switch worksheets, press V . Highlight a worksheet. Press the Enter key. • To view columns or rows that are hidden by defau[...]

Media Audio and video files Play a media file 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Click a media file. To stop playing a media file, click the stop icon. Related topics Transfer a file between your device and your computer using the Roxio Media Manager, 122 Transfer a file between[...]

Fast-forward or rewind a media file 1. When playing a media file, click the progress bar. 2. On the trackpad, slide your finger to the right or left. 3. Click the trackpad. Pause a media file When playing a song, video, or voice note, press the Play/Pause/Mute key on the top of your device. To resume playing the song, video, or voice note, press th[...]

Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the Play/Pause/Mute key on the top of your device. To turn off mute, press the Play/Pause/Mute key again. Related t[...]

About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your device model, you might be able to use a headset button to make a call using a voice command. Depending on your h[...]

Create a standard playlist 1. On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists . 4. Click New Playlist . 5. Click Standard Playlist . 6. Type a name for the playlist. 7. Press the Menu key. 8. Click Add Songs . 9. Click a song. 10. To add more songs, repeat steps 7 to 9. 11. Press the Menu key. 12. Click Save . [...]

10. Click Save . Related topics Shuffle songs, 105 Delete a song from a playlist 1. On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists . 4. Click a standard playlist. 5. Highlight a song. 6. Press the Menu key. 7. Click Remove . 8. Click OK . 9. Press the Menu key. 10. Click Save . Create an automatic playlist 1. [...]

Related topics Rename an audio or video file, 115 Rename a picture or picture folder, 116 Delete a playlist 1. On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists . 4. Highlight a playlist. 5. Press the Menu key. 6. Click Delete . Related topics Delete a media file or folder, 117 Video camera Depending on your Blac[...]

6. Press the Menu key. 7. Click Save . Apply a color effect to videos You can apply a sepia or black-and-white color effect to videos that you record. 1. On the Home screen, click the Media icon. 2. Click the Video Camera icon. 3. Press the Menu key. 4. Click Options . 5. Change the Color Effect field. 6. Press the Menu key. 7. Click Save . Change [...]

Camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera features might not be available. Take a picture 1. On the Home screen, click the Camera icon. 2. Press the Right Convenience key all the way down. Related topics Record a video, 13 Change the size of pictures that you[...]

5. Press the Menu key. 6. Click Save . Related topics Move a media file, 116 Change the location for storing videos, 111 Change options to compensate for different lighting conditions in pictures You can change the default flash setting, if available, and white balance of the pictures that you take. 1. On the Home screen, click the Camera icon. 2. [...]

Pan a picture To perform this task, you must be zoomed in to the picture. In a picture, slide your finger in any direction on the trackpad. Zoom in to or out from a picture 1. In a picture, press the Menu key. 2. Click Zoom In or Zoom Out . To zoom back to the original picture size, press the Menu key. Click Fit to Screen . Rotate a picture 1. In a[...]

6. Click View Slide Show . To close the slide show, press the Escape key. Change the number of seconds between slides in a slide show 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Options . 4. Change the Slide Show Interval field. 5. Press the Menu key. 6. Click Save . View pictures in list view 1. On the Home screen,[...]

7. Click Rename . 8. Type a name for the file. 9. Click Save . Related topics Rename a picture or picture folder, 116 Rename a playlist, 109 Rename a picture or picture folder You can only rename pictures and picture folders that you transferred to or created on your BlackBerry® device. 1. On the Home screen, click the Media icon. 2. Click the Pic[...]

Delete a media file or folder You can only delete media files and folders that you added. 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Highlight a media file or folder. 5. Press the Menu key. 6. Click Delete . Related topics Delete a playlist, 110 Search for a media file 1. On the Home sc[...]

Depending on your device model, you might not be able to format your device memory. 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory . 3. Press the Menu key. 4. Click Format . 5. Complete the instructions on the screen. View the amount of memory used by media files 1. On the Home screen, click the Media icon. 2. Press t[...]

Change how you transfer files between your device and your computer Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory . 3. Do one of the following actions: • To use mass storage mode to transf[...]

About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, your device password, or both. If you encrypt the files[...]

If your media card is still not repaired, you might want to reformat it. Transferring and downloading media files About transferring and synchronizing media files You can connect your BlackBerry® device to your computer to transfer and synchronize files between your device and computer, or you can use Bluetooth® technology to send media files to [...]

For more information about file formats that your BlackBerry® device supports, visit www.blackberry.com/btsc on page and search for media types supported. Transfer a file between your device and your computer using the Roxio Media Manager 1. Connect your BlackBerry® device to your computer. 2. On your computer, open the BlackBerry® Desktop Manag[...]

Transfer a file between your device and your computer in mass storage mode or MTP Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported. Mass storage mode and MTP enable you to transfer files between a media card in your BlackBerry device and your computer, or your device memo[...]

4. Click Save . Download a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a message, in a calendar entry, or on a web page, perform one of the[...]

4. Highlight a media file. 5. Press the Menu key. 6. Perform one of the following actions: • To send a picture file, click Send or Share . Click a message type. • To send an audio or video file, click the send option for a message type. Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. On the [...]

• To rotate a picture, press L . • To fit a picture to the screen size, press 1 . Camera and video camera • To zoom in to a subject before taking a picture, press the Volume Up key. • To zoom out from a subject before taking a picture, press the Volume Down key. • To take a picture, press the Right Convenience key. • To change the flash[...]

Related topics Delete a media file or folder, 117 Delete a message, 54 My device does not recognize my media card Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported. Try one of the following actions: • Verify that your media card is inserted in your BlackBerry device corr[...]

For more information about the features that are available on your device, contact your wireless service provider or administrator, or visit www.blackberry.com/go/devices . Related topics Feature availability, 9 User Guide Media 128[...]

Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Perform one of the fo[...]

Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward . Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh . Save a web page to the main messages application A saved web page displays content that was current at the time that you saved the web page. 1. On a web page, press the Menu key[...]

Return to the home page 1. On a web page, press the Menu key. 2. Click Home . Close the browser 1. On a web page, press the Menu key. 2. Click Close . Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address . View the address for a link or picture 1. On a web page, highl[...]

2. Press the Menu key. 3. Click Link Address or Image Address . 4. Click Send Address . 5. Click a message type. To return to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a media file on a web page 1. On a web page, click a media file. 2. Click Open . Save a song or video from a web pag[...]

Add a bookmark for a web page Depending on the browser that you used to visit a web page or add a bookmark, when you click the web page in the browser history or bookmark list, the web page might open in the browser that you used to visit the web page and not the browser that you set as your default browser. Extra fees might apply for using a diffe[...]

4. Highlight a bookmark. 5. Press the Menu key. 6. Click Delete Bookmark . Add a bookmark folder for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark folder. 5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for a web page 1. On the Home screen, click the Brow[...]

Web feeds About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptions for updated web site content. For example, if you open a sports web feed for a news web site, you can scan a list of sports stories that the web site has published since the last time [...]

3. Click Get Audio . Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened . • Highlight a date field. Press the Menu key. Click Mark Prior Opened . Change a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks . 3[...]

3. Click Options . 4. Click General Properties . 5. Change the Default View field. 6. Press the Menu key. 7. Click Save Options . Change the home page or start page Depending on your wireless service provider, you might not be able to change the home page. 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. C[...]

Change display options for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Browser Configuration . 5. Perform any of the following actions: • To view background images, select the Use Background Images check box. • To change the browsing experience, change the Browser Identification fi[...]

• Prompt Before Running WML Scripts 6. Press the Menu key. 7. Click Save Options . Clear a browser cache 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Cache Operations . 5. Beside a cache type, click Clear . 6. Press the Escape key. Clear the browser history 1. On the Home screen, click the Brow[...]

3. Click Browser . 4. Set the Default browser configuration field. 5. Press the Menu key. 6. Click Save . About Gears Gears™ is an extension to the browser application that is designed to provide a richer browsing experience. When you visit a Gears enabled web site and enter information, Gears can store that information on your BlackBerry® devic[...]

About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL. Manage brow[...]

Prompt for Certificate: Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers. Prompt if Client Cert Not Found: Specify whether a prompt appears when your browser tries to connect to a c[...]

Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message might appear in the messages a[...]

Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set which WAP gateways your device accepts browser push[...]

Troubleshooting: Browser No browser is available on my device Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. I cannot set up automatic synchronization for bookmarks If encryption for data in the device memory is turned on, you cannot set up aut[...]

Date, time, and alarm Set the date and time manually 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Set Time . 4. Change the Update Time field to Manual . 5. Click the Time field. 6. On the trackpad, slide your finger to select a time. 7. Click the Time field again. 8. Click the Date field[...]

Change what appears on the display when your device is charging 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Options . 4. Change the When Charging field. 5. Press the Menu key. 6. Click Save . Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1.[...]

Related topics Set options for bedside clock mode, 148 Set options for bedside clock mode 1. On the Home screen, click the Clock icon. 2. Press the Menu key. 3. Click Options . 4. In the Bedside Mode section, perform any of the following actions: • To receive LED notification when bedside clock mode is turned on, change the Disable LED field to N[...]

5. Press the Menu key. 6. Click Save . Use the stopwatch 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Stopwatch . 4. Click the start/stop icon. 5. Perform any of the following actions: • To record lap times, click the lap icon. • To stop timing, click the start/stop icon again. • T[...]

Troubleshooting: Date, time and alarm The time on my device is incorrect 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Set Time . 4. On the Date/Time screen, try performing one of the following actions: • If you have traveled to a different time zone, set the Time Zone field to display [...]

Personal organizer Contacts Contact basics Add a contact 1. On the Home screen, click the Contacts icon. 2. Click New Contact . 3. Type the contact information. 4. Press the key. 5. Click Save . Add a contact from a message, call log, or web page 1. In a message, a call log, or on a web page, highlight a contact. 2. Press the Menu key. 3. Click Add[...]

Add a pause or a wait to a phone number 1. After typing the main part of a phone number in a phone number field, press the Menu key. 2. Click Add Pause or Add Wait . 3. Type the additional numbers. 4. Press the Menu key. 5. Click Save . View a contact 1. On the Home screen, click the Contacts icon. 2. Click a contact. Change a contact 1. On the Hom[...]

3. Perform one of the following actions: • To add a contact to your contact list, click Add to Contacts . • To add all the contacts, click Add All to Contacts . • To view information for a contact, click View . • To delete a contact from the contact lookup results, click Delete . • To delete the contact lookup results, click Delete Lookup[...]

5. Highlight a picture. 6. Press the Menu key. 7. Click Select . 8. Center the picture in the box. 9. Press the Menu key. 10. Click Crop and Save . Change the caller ID picture for a contact 1. On the Home screen, click the Contacts icon. 2. Highlight a contact. 3. Press the Menu key. 4. Click Edit . 5. Highlight the caller ID picture. 6. Press the[...]

Create a mailing list 1. On the Home screen, click the Contacts icon. 2. Press the Menu key. 3. Click New Group . 4. Type a name for the mailing list. 5. Press the Menu key. 6. Click Add Member . 7. Click a contact. 8. To add another contact, repeat steps 4 to 6. 9. Press the Menu key. 10. Click Save Group . Change a mailing list 1. On the Home scr[...]

Multiple contact lists About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work contact list and your person[...]

4. Press the Menu key. 5. Click Save . Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options . 4. If n[...]

Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Agenda view also displays free time that you have be[...]

1. On the Home screen, click the Calendar icon. 2. In Day view, beside the start time, type the subject of the appointment. 3. Type a location in parentheses. 4. To change the end time, slide your finger up and down on the trackpad. 5. Click the trackpad. If you have multiple calendars on your BlackBerry® device, the appointment appears in your de[...]

7. Click Save . Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the su[...]

9. Press the Menu key. 10. Click Save . Related topics Turn off your device, 253 Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of e[...]

• To view a list of the statuses that are associated with the colored bars on the screen (for example, busy or tentative), press the Menu key. Click Show Legend . Change the list of participants for a meeting To perform this task, you must be the meeting organizer. 1. In a meeting, in the Accepted or Declined field, highlight a contact. 2. Press [...]

Send an email message to all meeting participants 1. In a meeting, meeting invitation, or meeting response, press the Menu key. 2. Click Email All Attendees . Contact a meeting participant 1. In a meeting, meeting invitation, or meeting response, highlight a contact. 2. Press the Menu key. 3. Click a message type or Call <contact> . Conferenc[...]

4. Type CCM: and the moderator conference call bridge number. Do not include spaces. 5. Type a lowercase x . Do not include spaces before or after the x. 6. Type the moderator access code. Type a space after the moderator access code. Example If the participant and moderator conference call bridge number is 1-800-555-5555, the moderator access code[...]

4. Click General Options . 5. Change the Default Reminder field. 6. Press the Menu key. 7. Click Save . Related topics Turn off your device, 253 Change the snooze time for reminders, 165 Change the start and end time for days 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Chan[...]

6. Press the Menu key. 7. Click Save . Change the first day of the week 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the First Day of Week field. 6. Press the Menu key. 7. Click Save . Hide free time in Agenda view 1. On the Home screen, click the Calendar icon. 2. Pr[...]

To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your device within the set period of time appear in a calendar. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar [...]

4. Click a calendar. 5. Change the Appointment Color field. 6. Press the Menu key. 7. Click Save . Change the calendar that reminds you of appointments 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click a calendar. 5. Change the Display Reminders field. 6. Press the Menu key. 7. Click Save . Change th[...]

Troubleshooting: Calendar I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes® , you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Privat[...]

Tasks Task basics Create a task 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Click Add Task . 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save . Recurrence fields Every: Set the frequency of the daily, weekly, or month[...]

• To mark the task as deferred, in progress, or waiting, click Open . Set the Status field. Press the Menu key. Click Save . Hide completed tasks 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Press the Menu key. 3. Click Hide Completed . Send a task or memo 1. On the Home screen or in the Applications folder, click[...]

6. Press the Menu key. 7. Click Save . Change the snooze time for reminders 1. On the Home screen or in the Applications folder, click the Calendar or Tasks icon. 2. Press the Menu key. 3. Click Options . 4. If necessary, click General Options . 5. Change the Snooze field. 6. Press the Menu key. 7. Click Save . View tasks in a calendar 1. On the Ho[...]

Memos Memo basics Create a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Click Add Memo . 3. Type the memo information. 4. Press the Menu key. 5. Click Save . Change a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Highlight a memo. 3. Press the Menu key. 4. Click Edit . 5[...]

Delete a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Highlight a memo. 3. Press the Menu key. 4. Click Delete . Memo list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, [...]

Create a category for contacts, tasks, or memos You can create categories to organize items in the contacts application, tasks application, and memos application. 1. On the Home screen, click an application icon. 2. Press the Menu key. 3. Click Filter . 4. Press the Menu key. 5. Click New . 6. Type a name for the category. 7. Press the Enter key. C[...]

3. Click Filter . 4. Highlight a category. 5. Press the Menu key. 6. Click Delete . Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a k[...]

Ring tones, sounds, and alerts Ring tones, sounds, and alerts basics About ring tones, sounds, and alerts Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content. Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Cal[...]

Change a sound profile If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the corresponding Normal sound profile setting in the preloaded sound profile. 1. On the Home screen, click the Sounds icon. 2. Perform one of the following actions: • To change the active sound profile,[...]

4. Press the Menu key. 5. Click Delete . Assign ring tones and alerts to a contact You can receive different ring tones and alerts for incoming messages and calls from specific contacts or groups of contacts. When you receive a call or message from the contact, your device uses the assigned ring tone or alert, even if you switch your sound profile [...]

LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to indicate different statuses. Green: You are in a wireless coverage area. Blue: Your device is connected to a Bluetooth® enabled device. Red: A new message has arrived and your selected sound profile is set to notify you using the LED.[...]

Troubleshooting: Ring tones, sounds, and alerts My device is ringing or vibrating more times than expected For calls, the number of times that your BlackBerry® device vibrates is not determined by the number of vibrations that you set in your sound profile, and there is no setting for the number of rings if you do not subscribe to voice mail. Your[...]

Typing Typing basics Cut, copy, and paste text 1. With text highlighted, press the Menu key. 2. Click Cut or Copy . 3. Place the cursor where you want to insert the cut or copied text. 4. Press the Menu key. 5. Click Paste . Clear a field 1. When typing text, press the Menu key. 2. Click Clear Field . Cancel a text selection 1. With text selected, [...]

Typing input methods Switch typing input methods when you are typing To perform this task, the keyboard on your BlackBerry® device must display Arabic or Russian letters. 1. When you are typing, press the Menu key. 2. Click Enable Multitap or Enable SureType . Change options for typing input methods 1. On the Home screen or in a folder, click the [...]

Find more information about typing in other languages You can learn to type in other languages such as Chinese and Thai by reading the Typing Guides that are available online. Visit www.blackberry.com/go/docs and search for the Typing Guide in your language. Typing options Stop displaying contacts in the list that appears when you type By default, [...]

Use shortcut keys on the Home screen By default, shortcuts for the Home screen are turned off so that you can dial phone numbers from the Home screen. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Dial From Home Screen field to No . 6. Press the Menu key. 7. Click Sav[...]

Correct spelling quickly while you type By default, your BlackBerry® device underlines words that it does not recognize. 1. Place the cursor in the underlined word. 2. Click the trackpad. 3. Perform one of the following actions: • To replace the misspelled word with a suggested spelling, click a word in the list that appears. • To close the li[...]

2. Click Spell Check . 3. Click Custom Dictionary . 4. Highlight a word. 5. Press the Menu key. 6. Click Edit . 7. Change the word. 8. Press the Enter key. 9. Press the Menu key. 10. Click Save . Delete a word from the custom dictionary 1. On the Home screen or in a folder, click the Options icon. 2. Click Spell Check . 3. Click Custom Dictionary .[...]

Change a word in the custom dictionary 1. On the Home screen, click the Options icon. 2. Click Custom Dictionary . 3. Highlight a word. 4. Press the Menu key. 5. Click Edit . 6. Change the word. 7. Press the Enter key. 8. Press the Menu key. 9. Click Save . Delete a word from the custom dictionary 1. On the Home screen, click the Options icon. 2. C[...]

AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoText entry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to t[...]

3. Click an AutoText entry. 4. Change the AutoText entry. 5. Press the Menu key. 6. Click Save . Delete an AutoText entry 1. On the Home screen or in a folder, click the Options icon. 2. Click AutoText . 3. Highlight an AutoText entry. 4. Press the Menu key. 5. Click Delete . Undo an AutoText change Press the Backspace/Delete key twice. Typing shor[...]

Troubleshooting: Typing I cannot check spelling You can only check the spelling of text that you type. You can check spelling in English, German, Spanish, French, Dutch, Italian, Portuguese, Arabic, Danish, Greek, Norwegian, Russian, Swedish, Turkish, Afrikaans, Catalan, Czech, and Hungarian. User Guide Typing 191[...]

Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Change the Language field. 4. Press the Menu key. 5. Click Sa[...]

4. Press the Menu key. 5. Click Save . Use a shortcut to switch typing input languages while you type To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the Home screen or in a folder, click the Options icon. 2. On the Language [...]

Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Change the Name Display field. 4. Press the Menu key. 5. Click Save . Troubleshooting: Language Some [...]

Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Backlight Bri[...]

2. Click Pictures . 3. Browse to a picture. 4. Click Set As Wallpaper . Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category. 4. Press the Menu key. 5. Click Download Images . Set owner information Owner in[...]

You can reorder application icons to change which icons appear first on the Home screen. You can also create and delete folders, customize the appearance of folders that you create, and move application icons into folders and out of folders. Add an application folder 1. On the Home screen, press the Menu key. 2. Click Add Folder . 3. Type a name fo[...]

2. Press the Menu key. 3. Click Delete . Set the number of icons that appear on the Home screen 1. On the Home screen, click the Options icon. 2. Click Advanced Options . 3. Click Accessibility . 4. Change the Grid Layout field. 5. Press the Menu key. 6. Click Save . Turn on LED notification for wireless coverage 1. On the Home screen or in a folde[...]

To turn on trackpad sounds again, set the Audible Roll field to Click . Set the cursor speed 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Key Rate field. 4. Press the Menu key. 5. Click Save . Assign an application to a Convenience key Your BlackBerry® device has one or more Convenience key on[...]

3. Click Theme Options . 4. Click a theme. 5. To change the layout of the theme, in the Set Home Screen Layout section, click an option. 6. Click Save . Delete a theme You can only delete themes that you have downloaded to your BlackBerry® device. 1. On the Home screen or in a folder, click the Options icon. 2. Click Theme . 3. Highlight a theme. [...]

Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a Bl[...]

Include Encrypted Messages: Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages. Service: If your device is associated with more than one email address, change the email account that your device should search in for messages. Folder: Change the folder that your device should search for message[...]

Search for text in a message, in a file, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in a file, in an attachment, or on a web page, press the Menu key. 2. Click Find . 3. Type the text. 4. Press the Enter key. To search for the next instance of the te[...]

Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information. 1. On the Home screen or in the Applications folder, click the Search icon. 2. Perform any of the following actions: • In the Text field, type text or a phone number to search for. • In the Name field, speci[...]

Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in a message, press S . • To search for text in a file or an attachment, press F . • To search for te[...]

Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer, over the wireless network. The wireless email reconciliation feature is designed to reconcile email mess[...]

2. Press the Menu key. 3. Click Options . 4. Click Email Reconciliation . 5. If necessary, change the Message Services field. 6. Set the Delete On field. 7. Press the Menu key. 8. Click Save . It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Hand[...]

If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes precedence over the organizer data on your device when a data synchronization conflict occurs. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any softwar[...]

Prerequisites: Restoring data over the wireless network • Your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • Your BlackBerry device must be connected to the wireless network. • Your administrator must provide you with an enterprise activation password. D[...]

Troubleshooting: Synchronization Email messages are not reconciling over the wireless network Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that wireless email reconciliation is turned on. • Reconcile email messages manually. On the Home screen, click the Messages i[...]

Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on[...]

Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset. Before you can connect your BlackBerry device to a Bluetooth enabled [...]

Turn on Bluetooth technology, 212 Connect to a paired Bluetooth enabled device To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with the Bluetooth enabled device. Your BlackBerry device might attempt to connect to the device automatically when Bluetooth technology is turned on and the device[...]

4. Click Receive Using Bluetooth . 5. Send a media file from the paired Bluetooth enabled device. 6. If necessary, click Yes . 7. Click Save . Send a media file To perform this task with a paired Bluetooth® enabled device, you must turn on Bluetooth technology. You can only send media files that you added. 1. On the Home screen, click the Media ic[...]

Bluetooth technology options Bluetooth profiles Depending on your BlackBerry® device model and wireless network, some profiles might not be supported. Audio Source (A2DP): This profile allows you to output audio from your BlackBerry device to Bluetooth® enabled devices that support stereo audio such as stereo headsets, speakers, and car kits. A/V[...]

If your BlackBerry device uses a SIM card, this profile allows you to use a Bluetooth enabled car kit to control the SIM card on your BlackBerry device so that you can make and receive calls using the car kit. When you use this feature, data services (browser service, email messaging, PIN messaging, and MMS messaging) are not available on your devi[...]

Change the pairing name for your BlackBerry device 1. On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options . 3. Press the Menu key. 4. Click Options . 5. In the Device Name field, type a name for your BlackBerry® device. 6. Press the Menu key. 7. Click Save . Turn off Bluetooth connection notification 1. On the Home sc[...]

3. Press the Menu key. 4. Click MAP Options . 5. Select the check box beside one or more message types. Turn off a Bluetooth profile 1. On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options . 3. Press the Menu key. 4. Click Options . 5. Clear the check box beside one or more Bluetooth® profiles. 6. Press the Menu key. 7[...]

Troubleshooting: Bluetooth technology I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined. On your BlackBerry® device, in the Enter passkey for <device name> field, try typing 0000 . My list of paired Bluetooth enabled devices does not appear[...]

GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services. Lo[...]

3. Click GPS . 4. Perform one of the following actions: • To turn off location aiding, change the Location Aiding field to Disabled . • To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming . 5. Press the Menu key. 6. Click Save . Prevent others from tracking your location If your email account use[...]

Maps Map basics Get directions 1. On the Home screen or in a folder, click the Maps icon. 2. On a map, press the Menu key. 3. Click Get Directions . 4. Perform one of the following actions to specify a starting location: • To specify a new location, type the location information in the Enter (or Select) Start Location field. • To specify a loca[...]

• To view a new location, type an address in the Find field. To type the address information into specific address fields, click Advanced . • To view a location for a contact, type the contact name in the Find field. • To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® en[...]

About GPS technology, 27 Set a home or work address 1. On a map, press the Menu key. 2. Click Layers . 3. If necessary, expand the Favorites folder and the Locations folder. 4. Highlight Home or Work . 5. Press the Menu key. 6. Click Edit . 7. Edit the address information. 8. Press the Menu key. 9. Click Lookup Address . Show or hide a layer on a m[...]

Pan a map On a map, slide your finger in any direction on the trackpad. Maps bookmarks Add a bookmark for a location or route 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Add To Favorites . 4. Perform any of the following actions: • To rename the bookmark, in the Label field, type a new name. • To file t[...]

Add a bookmark folder for locations or routes 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Find Location . 4. Click Favorites . 5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for a location or route 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Find Lo[...]

View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information at the top of maps. 1. On a map, press the Menu key. 2. Click Options . 3. Change the Hide Title Bar field to No . 4. Press the Menu key. 5. Click Save . To hide the sta[...]

View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the file name in the lower- left corner of the screen. 1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category. 4. Highlight a geotagged picture. 5. Press the Menu key. 6. [...]

Feature availability, 9 User Guide Maps 229[...]

Applications About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, you might want to switch to the calendar application to view your appointments or switch to the contacts application to look up a contact. While you are playing a song, you might wa[...]

Close an application so that it is not running To optimize the performance of your BlackBerry® device, try to close applications when you are finished with them. In an application, perform one of the following actions: • Press the Menu key. Click Close . • Press the Escape key. If necessary, continue to press the Escape key until the Home scre[...]

About social networking applications You can use social networking applications on your BlackBerry® device to stay connected with your social networking contacts. Depending on the social networking application, you might be able to send messages, share pictures, change your status, and more. You can download social networking applications for your[...]

Legal notice, 321 Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server , you might not be able to delete some third-party applications. For more information, contact your administrator. 1. On the Home screen or in a folder, highlight a third-party application. 2. Press the Me[...]

Troubleshooting: Applications I cannot add, update, or return to the previous version of an application Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add or update the application. User Guide Applications 234[...]

BlackBerry Device Software About updating the BlackBerry Device Software You might want to update your BlackBerry® Device Software for one of the following reasons: • to access new applications and features • to resolve a technical issue • your wireless service provider requires that you update the BlackBerry Device Software. The duration of[...]

Return to the previous version of the BlackBerry Device Software Depending on the options set by your wireless service provider or administrator, you might not be able to perform this task. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Click Wireless Update . 4. Click Previous update succeeded . 5. Cli[...]

The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to update your software without connecting to the wireless network and without contributing to data usage in your wireless service plan. The duration of the update process can range from 15 minutes to 2 hours, depending[...]

My device does not have enough available memory to update the BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use. • Transfer media files that you have stored in the BlackBerry® device memory to a media card. User Guide BlackBerry Device Softw[...]

Wireless network coverage Turn on the connection to the wireless network If the OFF indicator appears at the top of your Home screen, you might want to turn on the connection to the wireless network. You should keep the connection turned off in certain places, such as on an airplane or in a hospital. 1. On the Home screen, click the Manage Connecti[...]

Wireless networks that your device connects to For more information about the wireless networks that your BlackBerry® device connects to, see the Safety and Product Information booklet for your device. BlackBerry device Networks BlackBerry® Curve™ 8520 smartphone • GSM® (including GPRS, EDGE) • Wi-Fi® BlackBerry® Curve™ 8530 smartphone[...]

Check the status of network connections and services 1. On the Home screen, click the Manage Connections icon. 2. Click Services Status . Roaming About roaming and international roaming In most cases, your BlackBerry® device automatically connects to the appropriate wireless network when you travel outside your wireless service provider's cov[...]

About wireless coverage indicators Indicators in the top right-hand corner of the Home screen display the wireless coverage level for the area in which you are using your BlackBerry® device. For more information about wireless coverage areas, contact your wireless service provider. The indicator that displays five ascending bars provides informati[...]

6. Click Add Network . 7. Perform one of the following actions: • To scan for a wireless network to add, click Select From Available Networks . Click a wireless network. Click Select Network . • To scan for a wireless network that is already known to your device, click Select From Known Networks . Click a wireless network. Click Select Network [...]

Troubleshooting: Wireless network coverage I cannot connect to a wireless network Depending on your BlackBerry® device model and wireless network, this feature might not be supported. Try performing the following actions: • If your BlackBerry® device uses a SIM card, verify that your SIM card is inserted in your device correctly. • If your de[...]

Wi-Fi technology Depending on your BlackBerry® device model, the Wi-Fi® feature might not be supported. About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and your wireless service plan supports it, you can connect to a Wi-Fi network so that your BlackBerry® device uses the Wi-Fi network instead of the mobile network to se[...]

5. When you are prompted to save a profile for the Wi-Fi network, click Next so that your BlackBerry device connects to the Wi-Fi network automatically next time. 6. On the Wi-Fi Setup Complete screen, do any of the following: • To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles . • To complete the Wi-Fi connection setu[...]

8. Click Next . 9. On the Wi-Fi Setup Complete screen, perform any of the following actions: • To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles . • To complete the Wi-Fi connection setup, click Finish . To change your Wi-Fi network options later, on the Home screen, click the Manage Connections icon. Click Wi-Fi Optio[...]

Prevent your device from connecting to a Wi-Fi network 1. On the Home screen, click the Manage Connections icon. 2. Click Wi-Fi Options . 3. Highlight a Wi-Fi® profile. 4. Press the Menu key. 5. Click Disable . To allow your BlackBerry® device to connect to the Wi-Fi network again, highlight the Wi-Fi® profile and press the Menu key. Click Enabl[...]

Type a name for the Wi-Fi® profile. SSID: Type the Wi-Fi network name. Band type: Set the Wi-Fi network type. If you do not know the network type, do not change this field. Connection Mode (Automatic): Set whether your BlackBerry® device automatically connects to the Wi-Fi network when it is available. Connection Mode (Manual): Set whether you wa[...]

Inner link security: If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication method. Use hard token: Set whether you use a hardware token to connect to the Wi-Fi network. Token serial number: If you use a software token to connect to the Wi-Fi network, set the token serial number. Server subject for cert[...]

Set your device to connect to a specific Wi-Fi network By default, your BlackBerry® device regularly scans for Wi-Fi® networks and automatically connects to the network that has the highest priority in the Saved Wi-Fi Profiles list. You can choose to scan for and connect to only one of your saved Wi-Fi networks. 1. On the Home screen, click the M[...]

About using UMA with a Wi-Fi network If your wireless service provider supports UMA (also known as GAN) and you subscribe to this service, you might be able to make calls, visit web pages, and send and receive email messages, PIN messages, and text messages with a Wi-Fi® network. Your BlackBerry® device automatically switches between using your m[...]

Power, battery, and memory Turn off your device Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. • If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, press and hold the End/Power key. • If you have set your device to turn o[...]

• Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the device. • Set backlighting to remain on for a shorter period of time and lower its brightness. • Turn off the connection to a wireless network when you are not in a wireless coverage area. • Switch your [...]

• Stop forwarding email messages to your device when your device is connected to your computer. • Receive only the first section of long email messages. • Store media files on a media card. • Reduce the maximum amount of device memory available for media files. Depending on your device model, this option might not be available. • If you c[...]

SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card p[...]

2. Highlight a phone number. 3. Press the Menu key. 4. Click Copy to SIM Phone Book . 5. Press the Menu key. 6. Click Save . Change a SIM card contact 1. In the contact list, press the Menu key. 2. Click SIM Phone Book . 3. Highlight a contact. 4. Press the Menu key. 5. Click Edit . 6. Change the contact information. 7. Press the Menu key. 8. Click[...]

About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code. Protect your SIM card with a PIN code To[...]

Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all yo[...]

3. Change the Lock Handheld Upon Holstering field to Yes . 4. Press the Menu key. 5. Click Save . Lock the keyboard If you are not on a call, you can lock the keyboard to avoid pressing keys accidentally when you are playing a song or when you are not using your BlackBerry® device. If your email account uses a BlackBerry® Enterprise Server, depen[...]

Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwords with a password keeper password. When you type this password, the password keeper decrypts your passwords. You can also use the password keeper to generate random passwords that contai[...]

View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Press the Menu key. 4. Click Open . 5. Change the password information. 6. Press the Menu key. 7. Click Save . Hide[...]

Change the password keeper password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click Change Password . Copy a password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Press the Menu key. 4. Click Copy Username or Copy[...]

You can set encryption to include or exclude your contacts. If you turn on encryption for contacts and you receive a call when your device is locked, the caller name does not appear on the screen. If you use a smart card certificate for authentication, depending on the smart card, you might also be able to use one of your smart card certificates to[...]

Set encryption strength If encryption of data in the device memory is turned on, you can set the strength of the encryption that your BlackBerry® device uses to protect data that you receive when your device is locked. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Encryption . 4. Set the Strengt[...]

4. Highlight a service. 5. Press the Menu key. 6. Click Regenerate Encryption Key . Memory cleaning About memory cleaning Memory cleaning is designed to delete sensitive data from the temporary memory on your BlackBerry® device. Examples of sensitive data include sensitive data in the cache for the key store browser, unencrypted data from email me[...]

• To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field. 6. Press the Menu key. 7. Click Save . Delete sensitive application data from the temporary device memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Securi[...]

About certificate authority profiles If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can download certificates over the wireless network from a certificate authority profile provided by your administrator. Depending on your organization, enrollment for a certificate might be required and might also occur [...]

6. Click Show Media Card Certificates or Show Media Card PGP Keys . To view the certificate or PGP® key, press the Menu key. Click Display Certificate or Display PGP Key . View properties for a certificate 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certifi[...]

SHA1 Thumbprint: This field displays the SHA-1 digital thumbprint of the certificate. MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate. View one type of certificate in the certificate list 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4[...]

2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificates . 5. Highlight a certificate. 6. Press the Menu key. 7. Click Show Chain . Certificate status Status indicators for certificates and certificate authority profiles Status indicators for certificates : The certificate has a corresponding private key that is stored[...]

Check the revocation status of a certificate or certificate chain 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificates . 5. Highlight a certificate. 6. Press the Menu key. 7. Click Fetch Status or Fetch Chain Status . Change the trust status of a certifi[...]

Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Key Compromise: A person who is not the key subject might have discovered the private key value. CA Compromise: Someone might have revealed the private key of the certificate issuer. Change in Affiliation: The certificate subject no longer wo[...]

5. Highlight a certificate. 6. Press the Menu key. 7. Click Associate Addresses . 8. Press the Menu key. 9. Click Add Address . 10. Perform one of the following actions: • Click a contact. • Click Use Once . Type an email address. Press the Enter key. 11. Press the Menu key. 12. Click Save . Turn off the display name prompt that appears when yo[...]

Change how often a certificate authority profile checks certificate status Depending on your organization, you might be able to change how often a certificate authority profile checks the status of its certificate. If the certificate is scheduled to expire soon you can re-enroll with the certificate authority profile to receive an updated certifica[...]

8. Press the Menu key. 9. Click Search . 10. Click a PGP key. 11. Click Add PGP Key to Key Store . Download a personal PGP key from the PGP Universal Server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click PGP . 4. Press the Menu key. 5. Click Download Keys . Download an updated PGP key from an LDAP[...]

View properties for a PGP key 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click PGP keys . 5. Click a PGP® key. 6. Click View Subkey . PGP key properties Revocation Status: This field displays the revocation status of the PGP® key at a specified date and time. T[...]

5. Highlight a PGP key. 6. Press the Menu key. 7. Click Send via Email or Send via PIN . Delete a PGP key 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click PGP Keys . 5. Highlight a PGP® key. 6. Press the Menu key. 7. Click Delete . Clear the PGP data cache The P[...]

Check the revocation status of a PGP key 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click PGP Keys . 5. Highlight a PGP® key. 6. Press the Menu key. 7. Click Fetch Status . Change the trust status of a PGP key 1. On the Home screen or in a folder, click the Opti[...]

A person who is not the key subject might have discovered the private key value. Key Retired: The PGP key is no longer used. User ID Invalid: The user information for the PGP key is not valid. PGP key options Change the display name for a PGP key 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Adva[...]

5. Press the Menu key. 6. Click Fetch PGP Keys . 7. Press the Menu key. 8. Click Options . 9. Perform one of the following actions: • To download the revocation status of a PGP® key when you add it to the key store, change the Fetch Status field to Yes . • To add a PGP key to the key store without downloading the revocation status, change the [...]

7. Specify information for the certificate server. 8. Press the Menu key. 9. Click Save . Change connection information for a certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificate Servers . 5. Highlight a certificate server. 6. Press the[...]

Type the web address of the certificate server. Send connection information for a certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Certificate Servers . 5. Highlight a certificate server. 6. Press the Menu key. 7. Click Email Server or PIN Serv[...]

Change the key store password 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advanced Security Options . 4. Click Key Stores . 5. Press the Menu key. 6. Click Change Password . Synchronize the key store password with the device password If you synchronize the key store password with the device pas[...]

Change the service that your device uses to download certificates Depending on your organization, you might not be able to change the service that your BlackBerry® device uses to download certificates. For more information, contact your administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Clic[...]

2. Click Security Options . 3. Click Advanced Security Options . 4. Click Key Stores . 5. Change the Accept Unverified CRLs field to No . 6. Press the Menu key. 7. Click Save . Your BlackBerry® device rejects certificate revocation lists from CRL servers that the BlackBerry® MDS Connection Service cannot verify. Smart cards About using a smart ca[...]

• log in to a VPN • connect to a Wi-Fi network Turn on two-factor authentication To perform this task, you must have set a password for your BlackBerry® device and have the smart card password that you received with your smart card. 1. On the Home screen or in a folder, click the Options icon. 2. Click Password . 3. Perform one of the followin[...]

About smart password entry If you use advanced authentication and your BlackBerry® device password or smart card password is numeric, you might be able to use smart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the format of a password that you type in a password field. When you[...]

Use a certificate to authenticate your smart card To perform this task, you must be using a smart card and a password to unlock your BlackBerry® device. If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card to unlock your device. 1. On the Home screen or in a folder[...]

Store the pass phrase for your smart card in the application memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Smart Card . 4. Change the PIN Caching field to Enabled . 5. Press the Menu key. 6. Click Save . Your BlackBerry® device stores the pass phrase for the same length of time as it stor[...]

VPN settings Depending on the options that your administrator has set for you, this feature might not be supported. About VPN profiles A VPN profile contains the information that you require to log in to a VPN. If you have a Wi-Fi® enabled BlackBerry® device and if your organization uses a VPN to control access to its network, you might be able t[...]

10. Press the Menu key. 11. Click Save . Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For more information, contact your administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Advance[...]

If you have added third-party applications to your device, your device is designed to prevent these applications from sending or receiving data without your knowledge. Before a third-party application sends or receives data, a dialog box prompts you to accept or deny the connection request. For a selected application, you can turn off this prompt f[...]

Set permissions for a third-party application Note: Changing permissions for third-party applications can significantly affect the operation of applications on your BlackBerry® device. For more information about how changing these permissions might affect the operation of the applications on your device, contact your wireless service provider or a[...]

Location Data: Set whether third-party applications can use your GPS location information. Server Network: Set whether third-party applications can access the Internet or your organization's intranet using your organization's network. Internet: Set whether third-party applications can access the Internet through your wireless service prov[...]

Data permissions for third-party applications Email: Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on your BlackBerry® device. Organizer Data: Set whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos. Files: Set whether thir[...]

My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password. To continue typing your device password, press the Escape key. User Gu[...]

Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterpri[...]

Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report. Your wir[...]

Delete a diagnostic report 1. On the Home screen or in a folder, click the Options icon. 2. Click Mobile Network . 3. Press the Menu key. 4. Click Diagnostics Test . 5. Highlight a report. 6. Press the Menu key. 7. Click Delete or Delete All . Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit[...]

Wi-Fi diagnostic reports Depending on your BlackBerry® device model, this feature might not be supported. About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a Wi- Fi network or access services such as email messaging, your wireless [...]

4. Click Wi-Fi Tools . 5. Click Wi-Fi Diagnostics . 6. Press the Menu key. 7. Click Options . 8. Type the contact information. 9. Press the Menu key. 10. Click Save . User Guide Service books and diagnostic reports 302[...]

Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options, visit www.blackberry.com/accessibility . Display closed captions in videos You can turn on closed captioning so that text displays on the screen when you pla[...]

Use grayscale for the screen display 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Click Accessibility . 4. Change the Color Contrast field to Greyscale . 5. Press the Menu key. 6. Click Save . Set the number of icons that appear on the Home screen 1. On the Home screen, click the Options icon. 2. Clic[...]

3. Click Add Contact Alert . 4. Press the Menu key. 5. Click Add Name . 6. Click a contact. 7. To add additional contacts, repeat steps 3 to 5. 8. Click the application or item that you want to change. 9. Change the ring tone or alert information. 10. Press the Menu key. 11. Click Save . TTY support Depending on your wireless service provider, this[...]

Voice dialing Make a call using a voice command To perform this task with a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, the paired Bluetooth enabled device must support this feature and you must turn on Bluetooth technology. You cannot make calls to emergency numbers using voice commands. 1. In the voice dialing app[...]

Predict words as you type You can set your BlackBerry® device to display a list of suggested words as you type. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language and Text Input . 3. Click Show Text Input Options . 4. Select the Predictive Input check box. 5. Press the Menu key. 6. Click Save . To stop predicting words[...]

BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. If the ball hits the paddle, a brick, or the top of the game board 50 [...]

BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 10 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, slide your finger left or right on the trackpad. • To release the ball in catch mode, press[...]

3. Click Options . 4. Perform any of the following actions: • To set the paddle speed, set the Paddle movement speed field. • To accelerate the paddle as you slide your finger on the trackpad, select the acceleration check box. 5. Press the Menu key. 6. Click Save . Submit a score to the BrickBreaker high score web site 1. On the Home screen or[...]

Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole® game is to form words using the letters in the garden. If you form a word using letters that are directly above, below, or beside each other in the garden, you receive new letters which you can use to form new words. Otherwise, holes appear in the garden, ma[...]

Use vegetable bonus letters in a word to gain bonus points. To gain even more bonus points, use multiple vegetable bonus letters in a single word. Star bonus letters: Use star bonus letters in a word to gain bonus points. Time bonus letters: Use time bonus letters in a word to gain bonus time. Adjust the volume • To increase the volume, press the[...]

3. Click Resume Game . 4. Click a game. Submit a score to the Leaderboard on the Word Mole game web site At the end of a single-player game, you might be prompted to submit your score. If you do not submit your score when prompted, you can submit your score at a later time. 1. On the High scores screen, in the Username field, type a user name. 2. I[...]

1. On the Multiplayer Game Setup screen, click Options . 2. Perform any of the following actions: • To set the length for a game, set the Point Goal field. • To set the season for a game, set the Season field. • To set bonuses for a game, set the Bonuses field. 3. Click OK . Change your screen name 1. On the Multiplayer Game Setup screen, cli[...]

Some words that I submit are not recognized Some less common words might not be in the dictionary on your BlackBerry® device. Try submitting more commonly used words. User Guide Word Mole game 315[...]

Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with BlackBerry® Built-In™ software, or a device tha[...]

DSML Directory Service Markup Language DSML certificate server A BlackBerry® device uses a DSML certificate server to search for and download certificates. EAP-FAST Extensible Authentication Protocol Flexible Authentication via Secure Tunneling EAP-SIM Extensible Authentication Protocol Subscriber Identity Module EAP-TLS Extensible Authentication [...]

A BlackBerry® device uses an LDAP certificate server to search for and download certificates and PGP® keys. LED light-emitting diode mass storage mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer. MCC mobile country code MMS Multimedia Messagi[...]

A public key is a key that people other than the certificate subject can use. BlackBerry® devices use public keys to encrypt email messages or PIN messages that users send to certificate subjects and to verify the signature on email messages or PIN messages that users receive from certificate subjects. root certificate A root certificate is a self[...]

TTY teletype VPN virtual private network WAN wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security User Guide Glossary 320[...]

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