Brother MFC-8380DN manual

USER’S GUIDE MFC-8370DN MFC-8380DN Version 0 ARL/ASA/NZ[...]

If you need to cal l Customer Service Please complete the following information for future reference: Model Number: MFC-8370DN and MF C-8380DN (Circle your model number) Serial Number: 1 Da te of Pu rc ha se : Pl ac e o f P ur ch as e: 1 The serial number is on the back of the un it. Retain this User’s Guide with your sal es receipt as a permanen[...]

i Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother ad vises that this pr oduct may not function correc tly in a country other than w here it was originally pu rchased, and d oes not offer any warranty [...]

ii Table of Contents Section I General 1 General information 2 Using the documentation ................ .......... .......... ................ ................... ................ 2 Symbols and conventions used in the do cumentation .................... ................ 2 Accessing the Software User’s Guide and Ne twork User’s Guide ...........[...]

iii 4 Security features 27 Secure Function Lock 2.0 (MFC-8380DN) ........................ ....................... ........... 27 Setting the password for th e administrator .............. ................... .................. 27 Changing the password for the administrator ..................... ...................... ..... 28 Setting up the public [...]

iv 6 Receiving a fax 45 Receive modes .. .................... ................... ................... .................... ................... . 45 Choosing the Receive Mode .................... .................... ...................... ........... 45 Using receive modes ...................... .................... ...................... .........[...]

v Storing numbers ...................... ................... .................... ................... .................. 63 Storing a pause .............. ................... ....................... ................... .................. 63 Storing One Touch Dial numbers ...................... .................... ................... ..... 63 Stori[...]

vi Copy options (temporary settings) .. .................... ................... ................... ........... 81 Enlarging or reducing th e image copied ....... ................... ....................... ....... 81 Using the Options key ..... ................... ................... .................... ................... . 82 Sorting copies us[...]

vii Important Information for New Zealand .......................... ................... ................ 106 IMPORTANT-For Your Safety ........... .................... ................... ................ ... 106 Important Safety Instructions .... ................... ................... .................... ......... 106 IMPORTANT NOTICE .........[...]

viii Menu table ............ ................. ................... ................... .................... .................. 165 Entering text .......... .................... ................... .................... ................ .................. 179 E Specifications 181 General .............. .................... ................ ..........[...]

Section I General I General information 2 Loading paper and documents 10 General Setup 21 Security features 27[...]

2 1 Using the documentation 1 Thank you for buyi ng a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation 1 The following symbols and conventions are used throughout the docu mentation. General information 1 Bold Bold style identifies keys on the machine control p[...]

General information 3 1 Accessing the Software User’s Guide and Network User’s Guide 1 This User’s Guide does not contain all the information about the machine such as how to use the advanced features of Fax, Pr inter, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the Software User&[...]

Chapter 1 4 How to find scanning instru ctions 1 There are sever al ways you can scan documents. You can find the instructio ns as follows: Software User's Guide: 1  Scanning a document usin g the TWAIN driver in Chapter 2  Scanning a documen t using the WIA driver (Windows ® XP/Windows Vista ® ) in Chapter 2  Using ControlCenter3 i[...]

General information 5 1 How to find scanning instru ctions 1 There are sever al ways you can scan documents. You can find the instructions as follows: Software User's Guide: 1  Scanning in Chapter 9  Using ControlCenter2 in Chapter 10  Network Scanning in Chapte r 11 Presto! PageManager User's Guide: 1  The complete Presto! Pa[...]

Chapter 1 6 Control panel overview 1 MFC-8370DN and MFC-8380DN have the same keys. 1 One Touch keys These 8 keys give you instant access to 16 previously stored numbers. Shift Lets you access One Touch numbers 9 to 16 when held down. 2 Fax and telephone keys: Hook Press before dialing if you want to make sure a fax machine wil l answer, and then pr[...]

General information 7 1 6D i a l p a d Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. The # key temporarily switches the dialling mode from Pulse to Tone during a teleph one call (not available in New Zealand). 7S t o p / E x i t Stops an operation or exits from a menu. 8S t a r t Lets [...]

Chapter 1 8 12 Copy keys: Options You can quickly and easil y choose temporary settings for copying. Enlarge/Reduce Reduces or enlarges copies.[...]

General information 9 1 Data LED indications 1 The Data LED (light emitting diode) will flash and turn on or off depen ding on the machine’s status. LED LED Status Machine Stat us Description LED is off. Ready Mode The machine is ready to print, in sleep mode, there is no print data, or the power switch is off. LED is on. Data remaining in Memory[...]

10 2 Loading paper and print media 2 The machine can feed paper fro m the standard paper tray, op tional lower tray (MFC-8380DN) or multi-purpo se tray. When you put paper into the pap er tray, note the following:  If your application so ftware supports paper size selection on the print menu, you can select it through the software. If your appli[...]

Loading paper and do cuments 11 2 d Put paper in the tray, and make sure th at the paper is below the maximu m paper mark (1). The side to be printed on mu st be face down. IMPORTANT Make sure the paper guides to uch the sides of the paper so it will feed correctly. e Put the paper tr ay firmly back in the machine. Make sure t hat it is completely [...]

Chapter 2 12 b <For printing enve lopes only> Pull down the two blue levers, on e on the left-hand side and one on the rig ht- hand side, toward you as shown in the illustration below. c Open the MP tray and lower it gently. d Pull out the MP tray support (1) and unfold the flap (2). e While pressing the paper side guide release lever, slide [...]

Loading paper and do cuments 13 2 Unprintable area 2 Unprintable area for faxes and copies 2 The figures belo w show unprintable ar eas. Note (For copies) This unpr intable area shown above is for a single copy or a 1 in 1 cop y using A4 size paper. The unprintabl e area changes with the pa per size. Unprintable area when printing from a computer 2[...]

Chapter 2 14 Acceptable paper and other print media 2 Print quality may vary according to the type of paper you are using . You can use the following types of print media: thin paper, p lain paper, thick paper, bond paper, recycled paper , transparencies, labels or envelopes. For best results, follow the instructions below:  Use paper made for p[...]

Loading paper and do cuments 15 2 Paper capacity of the paper trays 2 1 Legal or Folio size paper are not available in some reg ions. 2 Folio size is 215.9 mm × 330.2 mm Recommended paper specifications 2 The following paper specifications are suitable for this machine. Paper size Paper types No. of sheets Paper Tray (Tray #1) A4, Letter, Legal 1 [...]

Chapter 2 16 Handling and using special paper 2 The machine is designed to wo rk well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store pap er in its original pa ckaging and ke[...]

Loading paper and do cuments 17 2 Envelopes 2 Most envelopes will be suitable for your machine. However, some envelopes may have feed and print-quality proble ms because of the way they have been made. A suitable envelope should have edges with straight, well-crease d folds and the leading edge should not be thicker than two sheets of paper. The en[...]

Chapter 2 18 • with sealing flaps that have not been folded at purcha se • with sealing flaps as shown in figure below • with each side folde d as shown in figure below If you use any of the types of envelopes listed abov e, they may damage you r machine. Th is damage may not be covered under any Brother warranty or service agreement. Occasio[...]

Loading paper and do cuments 19 2 Loading documents 2 Using the automatic document feeder (ADF) 2 The ADF can hold up to 20 pages of A4 size paper and fe eds each sheet indi vidually. Use standard 80 gsm paper and always fan the pages before putting th em in the ADF. 2 IMPORTANT • DO NOT leave thick documents on the scanner glass. If you do this,[...]

Chapter 2 20 Using the scanner glass 2 You can use the sca nner gl ass to fax, copy or scan pages of a book or one page at a time. Documents can be u p to 215.9 mm wide and 297 mm long. Note To use the scanner glass, the ADF must be empty. a Lift the document cover. b Using the documen t guidelines on the left and top, place the document in the upp[...]

21 3 3 Mode Timer 3 The machine has three mode keys on the control panel: Fax , Scan , and Copy . You can set how much time the machine takes after the last Copy or Scan opera tion to return to Fax mode default. If you choose Off , the machine will stay in the mode you used last. This setting also sets the time the machine will change from individu[...]

Chapter 3 22 Paper Size 3 You can use ten sizes of paper for printing copies: A4, Letter, Legal, Executiv e, A5, A5 L, A6, B5, B6 and Folio and four sizes for printing faxes: A4, Letter, Legal and Folio . When you change the size of pape r in the tray, you will also need to change the setting for paper size at the same time s o your machine can fit[...]

General Setup 23 3 Tray Use in fax mode 3 You can change th e default tray tha t the machine will use for prin ting received faxes. When you choo se Tray#1 Only , MP Only or Tray#2 Only 1 , the machine pulls the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the pape r in the empty tray. Whe[...]

Chapter 3 24 Volume settings 3 Ring volume 3 You can choose a ring volume level from a range of settings, from High to Off . While in Fax mode press or to adjust the volume level. The LCD will show the current setting, and each key press will change the volume to the next level. The machine will keep the ne w setting until you change it. You can al[...]

General Setup 25 3 Set Daylight Saving Time 3 You can set the machine to change for Daylight Saving Time. If you choose On , it will reset the time forw ard one hour and if you choose Off , it will reset the time backward one hour. a Press Menu , 1 , 4 . b Press a or b to choose On or Off . c Press OK . d Press 1 or 2 to choose 1.Change or 2.Exit .[...]

Chapter 3 26 LCD Contrast 3 You can ch ange the co ntrast to make the LCD look lighter or darker. a Press Menu , 1 , 7 . b Press b to make the LCD lighter. Or, press a to make the LCD darker. Press OK . c Press Stop/Exit . Dial prefix 3 The dial prefix setting will automatically dial a predefined number before every fax num ber you dial. For exampl[...]

27 4 4 Secure Function Lock 2.0 (MFC-8380DN) 4 Secure Function Lock lets you restrict Public access to the following machine functions:  PC Prin t 1  USB Direct Print  Copy  Fax Tx  Fax Rx  Scan  Page Li mit 2 1 If you register the PC us er login name by using Web Based Management, you can restrict PC print without the user ent[...]

Chapter 4 28 Changing the password for the administrator 4 a Press Menu , 1 , 8 , 1 . b Press a or b to choose Set Password . Press OK . c Enter the register ed four-digit passwor d. Press OK . d Enter a four-digit number for the new password. Press OK . e If the LCD shows Verify: re-enter the new password. Press OK . f Press Stop/Exit . Setting up[...]

Security featur es 29 4 Setting up restricted users 4 You can set up users with rest rictions and a password for functions that ar e available to them. You can set up more advan ced restrictions, such as by page count or PC user login name, through Web Base d Managem ent. (For more in formation, see the Network User’s Guide on the CD-ROM.) You ca[...]

Chapter 4 30 Switching Users 4 This setting allows you to switch between restricted users o r Public mode when Secure Function Lock is turned on. Changing to the restricted user Mode a Hold down Shift a s you press Secure . b Press a or b to choose your nam e. Press OK . c Enter your four-digit password. Press OK . Note If you press a Mode key that[...]

Security featur es 31 4 Setting up the password 4 Note • If you have already set th e password, yo u will not need to set it, again. • If you forget the Memory Security password, please call your Brother de aler. a Press Menu , 1 , 8 , 1 . b Enter a four-digit number for the password usin g number 0-9. Press OK . c If the LCD sh ows Verify: , r[...]

Chapter 4 32 Setting Lock 4 Setting Lock lets you set a password to stop other people from accidentally changing your machine settings. Make a careful note of your password. If you forget it, you will have to reset the password stored in the machine. Please call your administrator or Brother de aler. While Setting Lock is On , you cannot change the[...]

Security featur es 33 4 Turning Setting Lock on/off 4 If you ente r the wrong pa ssword when following the instructio ns below, the LCD will show Wrong Password . Re-enter the correct passw ord. Turning Setting Lock on 4 a Press Menu , 1 , 8 , 2 . b Press a or b to choose On . Press OK . c Enter your four-d igit password. Press OK . d Press Stop/Ex[...]

Chapter 4 34 One Touch restriction 4 a Press Menu , 2 , 6 , 2 . b Press a or b to choose Off , Enter # twice or On . Press OK . c Press Stop/Exit . Speed Dial restriction 4 a Press Menu , 2 , 6 , 3 . b Press a or b to choose Off , Enter # twice or On . Press OK . c Press Stop/Exit . Note •T h e Enter # twice setting will not work if you lift an e[...]

Section II Fax II Sending a fax 36 Receiving a fax 45 Telephone and external devices 51 Dialling and storing numbers 62 Remote Fax Options 67 Polling 73 Printing reports 76[...]

36 5 How to fax 5 Entering fax mode 5 To enter fax mode press ( Fax ), and the key will glow blue. Sending a single-sided fax from the ADF 5 Using the ADF to send your faxes is the easiest w ay. To cancel a f ax in progress press Stop/Exit . a Make sure you are in Fax mode . b Unfold the ADF outp ut tray and place your document face down in the ADF[...]

Sending a fax 37 5 Changing a 2-s ided fax layo ut You need to choose the duplex scannin g format before you send a fax. The format you choose will depend on th e layout of your 2-sided do cument. a Press Menu , 1 , 9 , 3 . b Do one of the following:  If your document is flipped on the Long edge, press a or b to choose Long edge . Press OK . [...]

Chapter 5 38 Faxing Letter size documents from the scanner glass 5 When faxing Letter size documents, you need to set the scan glass size to Letter otherwise a portion of your faxes will be missing. a Make sure you are in Fax mode . b Press Menu , 1 , 9 , 1 . c Press a or b to choose Letter . Press OK . d Press Stop/Exit . Cancelling a fax in progr[...]

Sending a fax 39 5 Cancelling a Broadcast in progress 5 While broadcasting you can cancel the fax currently being sent or th e whole broadcast job. a Press Menu , 2 , 7 . The LCD will display the Broadcast job number follo wed by the fa x number being dialled (for example , #001 0123456789 ) and the broadc ast job numbers (for example, Broadcast#00[...]

Chapter 5 40 Electronic cover page 5 This feature will not work unless you have already programme d your Station ID. (See the Quick Setup Guide .) You can automatically send a cove r page with every fax. Your co ver page in cludes your Station ID, a comment, and the name (or number) stored in the One Touch or Speed Dial memory. By choosing Next Fax[...]

Sending a fax 41 5 Using a printed cover page 5 If you want to use a printed cover page that you can write on, you can print the sample page and attach it to your fax. a Make sure you are in Fax mode . b Press Menu , 2 , 2 , 7 . c Press a or b to choose Print Sample . Press OK . d Press Start . e After the machine prints a copy of your cover page, [...]

Chapter 5 42 Dual access 5 You can dial a number, and sta rt scanning the fax into memory even when the machine is sending from memory, receiving faxe s or printing PC data. The LCD will show the new job number. The number of pa ges you can scan into the memory will vary depending on the data that is printed on them. Note If you get an Out of Memor[...]

Sending a fax 43 5 Delayed Fax 5 You can store up to 50 faxes in the memory to be sent within a twen ty four hour period. a Make sure you are in Fax mode . b Load your documen t. c Press Menu , 2 , 2 , 3 . d Enter the time you want the fax to be sent (in 24-hour format). (For example, enter 19:45 for 7:45 PM) Press OK . Note The number of pages you[...]

Chapter 5 44 Out of memory message 5 If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cance l the fax. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to send the pages scanned so far, or to pr ess Stop/Exit to cancel the operation. Note • [...]

45 6 6 Receive modes 6 You must choose a receive mode de pending on th e e xternal devices and telepho ne services you have on your line. The diagrams below will help you choose the correct mo de. (For more detailed information about the rece ive modes, see Using receive modes on page 46.) Choosing the Receive Mode 6 To set the receive mod e fo llo[...]

Chapter 6 46 Using receive modes 6 Some receive modes answer fa xes automatically ( Fax Only and Fax/Tel ). You may want to change the Ring Delay before using these mo des. (See Ring Delay on page 47.) Fax Only 6 Fax Only mode will automatically answer every call as a fax. Fax/Tel 6 Fax/Tel mode helps you automatically manage incoming calls, by rec[...]

Receiving a fax 47 6 Receive Mode settings 6 Ring Delay 6 The Ring Delay setting sets th e number of times the machine rings before it answers in Fax Only and Fax/Tel modes. If you have external or extension telephon es on the same line as the machine, choose the maximum number of rings. (See Operating from external and extension telepho nes on pag[...]

Chapter 6 48 Fax Detect 6 If Fax De tect is On : The machine can receiv e a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through th e handset you are using, just replace the handset. Your machine will do the rest. The default setting is On . If Fax De tect is Off : If you are at[...]

Receiving a fax 49 6 Additional receiving operations 6 Printing a reduced incoming fax 6 If you choose On , the machin e automatically reduces each page of an incoming fax to fit o n one page of A4, Letter, Legal or Folio size paper. The machine calculates the re duction ratio by using the page size of the fax and your Pa per Size setti ng ( Menu ,[...]

Chapter 6 50 Receiving faxe s into memory 6 As soon as the paper tray becomes empty during fax reception, the screen will display No Paper , asking you to put paper in the paper tray. (See Loading pa per and print media on page 10.) If you are unable to put paper in the paper tray the following will happen: If Memory Receive is On : 6 The machine w[...]

51 7 7 Telephone line services 7 Features like Voice Ma il, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one telephone line may cr eate problems with the o peration of your m achine. Do you have Voice Mail? 7 If you have Voice Mail on the telephon e line that you will install your n[...]

Chapter 7 52 What is the Advantage of using Telstra ® FaxStream ® Duet ® Function? 7 Using Telstra ® FaxStream ® Duet ® is the most efficient way to receive both f ax and telephone calls on the same line. When the voice call comes in, all telephone s (extension and external) a nd the fax machine will ring to alert you to pick it up. If a fax [...]

Telephone and external device s 53 7 Set the Distinctive Ring to ON Very important! 7 After you have set the Dis tinctive Ring feature to ON, the receive mode is set to Manual automatically. Your Distinctive Ring Number does not allow Voice Calls - only Faxes. You cannot change the rece ive mode to another mode while the Distincti ve Ring is set to[...]

Chapter 7 54 Telephone Service for New Zealand 7 FaxAbility 7 FaxAbility is a servic e offered by Telecom that allows you to have an addition al number on one telephone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify th e number being called by its ring. How Will the Fax Machine Treat All Other[...]

Telephone and external device s 55 7 Note After you have set the FaxAbility feature to On , the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the FaxAbility number, Manual mode means you must answer all the call yourself. You can not change the receive mode to the othe r mode while the FaxAbility is set [...]

Chapter 7 56 Telephone Service for Some Countries 7 Distinctive Ringing (For Singapore and Hong Kong) 7 This machine feature lets you use the Distinctive Ringing subscriber ser vice offered by some telephone companie s, which allows you to have several telephone numbers on one telephone line. Each telepho ne number has its own Distinctive Ringing p[...]

Telephone and external device s 57 7 Turning off Distinctive Ring 7 a Press Menu , 2 , 0 , 2 . b Press a or b to choose Off . c Press OK . d Press Stop/Exit . Note If you turn off Distinctive Ring, t he machine will stay in Manual receive mode. You will need to set the receive Mode again. (See Choosing the Re ceive Mode on page 45.) Connecting an e[...]

Chapter 7 58 a Set your external TAD to one or tw o rings. (The machine’s Ring Delay setting does not apply.) b Record the outgoing message on your external TAD. c Set the TAD to answer calls. d Set the Receive Mode to External TAD . (See Choosing the Receive Mode on page 45.) Recording an outgoing message (OGM) 7 a Record 5 seconds of silence at[...]

Telephone and external device s 59 7 External and extension telephones 7 Note You need to turn the Remote Codes setting to on to use the Remote Activation Code l 51 ( l 91 for New Zealand) and Remote Deactivation Code #51 (#91 for New Zea land). (See Us ing Remote Codes on page 60.) Operating from external and extension telephones 7 If you answer a[...]

Chapter 7 60 Using a non-Brother cordless external handset 7 If your non-Brother cordless telepho ne is connected to the telep hone line cord (see page 59) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the machine answer first, you will have to go to the machine so you can pre[...]

Telephone and external device s 61 7 d If you ch ose On in step c , enter the new Remote Activa tion Code. Press OK . e Enter the new Remote Deactivation Code. Press OK . f Press Stop/Exit .[...]

62 8 How to dial 8 You can dial in any of the following ways. Manual dialling 8 Use the dial pad to enter all the dig its of the telephone or fax nu mber. One touch Dialling 8 Press the One Touch key that stores the number you want to call. (See Storing One Touch Dial numbers on page 63.) To dial One Touch numbers 9 to 16, hold down Shift as you pr[...]

Dialling and storing numbers 63 8 Search 8 You can search alphabetically for n ames you have stored in the One Touch and Speed Dial me mories. (See Storing One Touch Dial numbers on page 63 and Storing Speed Dial numbers o n page 64.) a Press twice. b Press the di al pad keys for t he first few letters of the name. (Use the char t on Entering text [...]

Chapter 8 64 b Enter the number (up to 20 characters). Press OK . c Choose one of the options below:  Enter the name using the dial pad (up to 15 characters). Press OK .  Press OK to store the number without a name. d If you want to save a fax resolution along with the nu mber, choose o ne of the options below :  To store the fax resolutio[...]

Dialling and storing numbers 65 8 Changing One Touch and Speed Dial numbers 8 If you try to store a number in a On e Touch or Speed Dial location that already has a number stored in it, the LCD will show that existing name or number. If your machine has a scheduled job or you have set up fax forwarding to a stored number, the LCD will first ask you[...]

Chapter 8 66 The LCD will display your chosen One Touch number s with a l and Speed Dial numbers with a # (for example l 006, #00 9). e Press OK when you have finished adding number s. f Do one of the following:  Enter the name using the dial pad (up to 15 characters). Use the ch art on Entering text on page 179 to help you enter letters. Press [...]

67 9 9 Remote Fax Options let you receive faxes while you ar e away from t he machine. You can use only one Remote Fax Option at a time. Fax Forwarding 9 The Fax Forw arding feature let s you automatically forward your rece ived faxes to another machine. If you choose Backup Prin t On, the machine will al so print the fax. a Press Menu , 2 , 5 , 1 [...]

Chapter 9 68 PC Fax Receive 9 If you turn on the PC Fax Receive feature your MFC will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and sto re these faxes. Even if you h ave turned off your PC (at night or the weekend, for ex ample), your MFC will receive and store your fa xes in its memory.[...]

Remote Fax Options 69 9 Changing Remote Fax Options 9 If received faxes are le ft in your machine’s memory when you chan ge to another Remote Fax Option, the LCD will ask you the following message: Erase All Doc? 1.Yes 2.No Print All Fax? 1.Yes 2.No  If you press 1 , faxes in the memory will be erased or printed before the setting changes. If [...]

Chapter 9 70 Remote retrieval 9 The remote retrie val feature lets you retrieve your stored fax messages when you are not at the machine. You can call your machine from any touch tone phone or fax mach ine, then use the Remo te Access Code to re trieve your messages. Setting a Remote Access Code 9 The Remote Access Code feature lets you access the [...]

Remote Fax Options 71 9 Retrieving fax messages 9 a Dial your fax number from a telephone or another fax machine using touch tone. b When your machin e answers, during a period of silence enter your Remote Access Code (3 digits followed by l ). If you hear one long beep, you h ave messages. c When you hear two short beep s, use the dial pad to pres[...]

Chapter 9 72 Remote fax commands 9 Follow the commands below to access featur es when you are a way from the machine. When yo u call the machine and enter your Rem ote Access Code (3 digits followed by l ), the system will give two short beeps and you must enter a remote command. Remote commands Operation details 95 Change the fax forwarding or fax[...]

73 10 10 Polling lets you set up yo ur machine so other people can rece ive faxes from you, b ut they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all fax ma chines support polling. Polling recei[...]

Chapter 10 74 Sequential polling 10 Sequential polling lets you request documents from several fax machines in one operation. a Make sure you are in Fax mode . b Press Menu , 2 , 1 , 8 . c Press a or b to choose Standard , Secure or Timer . Press OK . d Choose one of the options below.  If you choose Standard go to step e .  If you choose Sec[...]

Polling 75 10 Note The document will be stored and can be retrieved from any othe r fax machine until you delete the fax from memory. To delete the fax from memory, press Menu , 2 , 7 . (See Checking and cancelling waiting jobs on page 43.) Setup for polled transmit with a secure code 10 Secure polling lets you restrict who can get the documents yo[...]

76 11 Fax reports 11 Some fax reports (transmission verification and fax journal) can be printed auto matically and manually. Transmission verification report 11 You can us e the Transmissio n Verification Report as proo f that you sent a fax. This report lists the receiving par ty’s name or fax number, the time and date of transmissio n, duratio[...]

Printing reports 77 11 Reports 11 The following rep orts are available: 1 XMIT Verify Displays the Transmission Verification Report for your last outg oing 200 faxes and prints the last report. 2 Help List Prints a list of commonly used functions to help you program your machine. 3 Tel Index List Prints a list of names and numbers stor ed in the On[...]

Chapter 11 78[...]

Section III Copy III Making copies 80[...]

80 12 How to copy 12 Entering copy mode 12 Press ( Copy ) to enter Copy mode. 1 Stack/Sort/Duplex 2 Cop y ratio and copy layout 3 Contrast 4Q u a l i t y 5 Number of copies Making a single copy 12 a Make sure you are in Copy mode . b Load your documen t. c Press Start . Making multiple copies 12 a Make sure you are in Copy mode . b Load your docume[...]

Making copies 81 12 Copy options (temporary settings) 12 When you want to q uickly change the cop y settings temporarily for the next copy, us e the temporary Copy keys. You can use different combinations. The machine returns to its default set tings one minute after copying , unless you have set the Mode Timer to 30 seconds or less. (See Mode Time[...]

Chapter 12 82 Using the Options key 12 Use the Options key to quickly set the followi ng copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b , then press OK Press a or b , then press OK Stack/Sort (appears when the document is in the ADF) Stack * Sort 83 Quality Auto * Photo Text 83 Brightness b - nnnno + a [...]

Making copies 83 12 Sorting copies using the ADF 12 You can sort multiple copies. Pages will be stacked in th e order 1 2 3 , 1 2 3, 1 2 3, a nd so on. a Make sure you are in Copy mode . b Unfold the ADF outp ut tray and place your document face down in the ADF input tray. c Use the dial pad to enter the num ber of copies (up to 99). d Press Option[...]

Chapter 12 84 To change the default setting follow the steps below: a Press Menu , 3 , 2 . b Press a to make a lighter copy or press b to make a darker copy. Press OK . c Press Stop/Exit . Contrast 12 Adjust the contrast to help an image look sharper and more vivid. To temporarily cha nge the contrast se tting, follow the steps below: a Make sure y[...]

Making copies 85 12 h Put the next page on th e scanner gla ss. Press OK . Repeat steps g and h for each page of the layout. i After all the pages have been scann ed, press 2 in step g to finish. Place the document face down in the direction shown below: 12  2 in 1 ( P)  2 in 1 ( L)  4 in 1 ( P)  4 in 1 ( L) Tray selection 12 You can ch[...]

Chapter 12 86 Duplex (2-sided) copying 12 If you want to use the duplex copy feature, load your document in the ADF . If you get a n Out of Memory message while you are making duplex copies, try installing extra memory. (See Out of memory message on page 88.) Duplex Copy (long edge flip) 12 MFC-8370DN  1sided i 2 sided L Portrai t Landscape a Ma[...]

Making copies 87 12 c Enter the number of copies (up to 99) using the dial pad. d Press Duplex an d a or b to select 1sided i 2sided L , 2sided i 2sided or 2Sided L i 1Sided . Duplex 1sided i 2sided L e Press OK . e Press Start to copy the document. Note • Duplex cop y using a 2-sid ed legal size document is not available. • (L) means Long edge[...]

Chapter 12 88 e Press a or b to select 2Sided S i 1Sided or 1sided i 2sided S . Press OK . f Press Start to copy the document. Note • Duplex cop y using a 2-sid ed legal size document is not available. • (L) means Long edge and (S) means Short edge . Out of memory message 12 If the memory becomes full while you are making copies, the LCD messag[...]

Section IV Direct printing IV Printing data from a USB Flash memory drive or a digital camera sup porting mass storage 90[...]

90 13 With the Direct Print feature, you do not need a computer to print data. You can pri nt by just plugging your USB Flash memory drive into the machine ’s USB direct inter face. You can also connect and print directly from a camera set to USB mass storage mode. Note • Some USB F lash memory drive s may not work with the machine. • If your[...]

Printing data from a USB Flash memory drive or a digital ca mera supporting ma ss storage 91 13 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage 13 a Connect your USB Flash memory drive or digital camera to the USB direct interface (1) on the front of the machine. Note For MFC-838 0DN • If the Direc[...]

Chapter 13 92 d Do one of the following:  Press a or b to choose a setting you need to change and pr ess OK , and then pr ess a or b to choose an option for the setting and press OK .  If you do not need to change the current defa ult settings, go to step e . Print File Set Paper Size e Note • You can choose the following settings: Paper Si[...]

Section V Software V Software and Network features 94[...]

94 14 The HTML User ’s Gu ide on the CD-ROM includes the Softwa re User's Guide and Network User's Guide for features available when connec ted to a computer (fo r example, printing and scanning). These guide s have easy to use links that, when clicked, will take you directly to a particular section. You can find information on these fe[...]

Software and Network features 95 14 c Click the heading you would like to view from the list at the left of t he window. Macintosh 14 a Make sure your Macintosh is turned on. Insert the Brother CD-ROM into your CD-ROM drive. b Double-click the Documentation icon. c Double-click your language folde r, and then double-click the top.html file. d Click[...]

Chapter 14 96[...]

Section VI Appendixes VI Safety and legal 98 Options 113 Troubleshooting and routine maintenance 115 Menu and features 163 Specifications 181 Glossary 195[...]

98 A Choosing a location A Put your machine on a flat, stable surfa ce that is free of vibration and shocks, such as a desk. Put the machine near a telephone so cket and a sta ndard grounded electrical so cket. Choose a location wher e the temperat ure remains b etween 10 ° C and 32.5 ° C and the humidity is between 20% to 80% (without condensati[...]

Safety and legal 99 A To use the machine safely A Please keep these instructions for later refe rence and read th em before attempting any maintenance. WARNING There are high voltage e lectrodes inside the ma chine. Before you clean the inside of the machine, make sure you h ave unplugged the te lephone line cord first and then the power cord from [...]

100 DO NOT use a vacuum cleane r to clean up sc at tered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potenti ally starting a fire. Please carefully clean the toner dust wit h a dry, lin t-free soft cloth and dispose of it according to local regulations. Use caution when installing or modifying telephone lines. [...]

Safety and legal 101 A To prevent injuries, be care ful not to put your hands on th e edge of the machine unde r the scanner or document cover as show n in the illustrations. To prevent injuries, be careful not to put y our fingers in the areas sh own in the illustration. When you m ove the machin e, grasp the side hand holds that are locat ed at t[...]

102 Important Information A IEC60825-1+A2:2001 Specification A This machine is a Class 1 laser product as de fined in IEC60825-1+A2:2001 specificat ions. The label shown below is attached in coun tries where required . Internal Laser radiation A Wave length: 770 - 810 nm Output: 5 mW max. Laser Class: Class 3B WARNING Use of cont rols, adjustmen ts[...]

Safety and legal 103 A Disconnect device A This product must be installed ne ar an electrical socket that is easily accessible. In case of emergencies, you must disconnect the p ower cord from the electrical so cket to shut off power completely. LAN connection A CAUTION DO NOT connect this product to a LAN connection that is subject to over-voltag [...]

104 Important Information for Australia A IMPORTANT-For Your Safety A To ensure safe operatio n the three-pin pl ug supplied must be inserted only into a stand ard threepin power poi nt which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be th ree-conductor an d be correctly wired to provi[...]

Safety and legal 105 A 14 Never push obje cts of any kind into this pro duct through cabinet slots, since they may touch dangerous voltage po ints or short out parts resu ltin g in a risk of fire or electric shock. Neve r spill liquid of any ki nd on the product. 15 DO NOT attem pt to service this product yourself, because op ening or removing cove[...]

106 Important Information for New Zealand A IMPORTANT-For Your Safety A To ensure safe operatio n the three-pin pl ug supplied must be inserted only into a stand ard threepin power poi nt which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be th ree-conductor an d be correctly wired to pro[...]

Safety and legal 107 A 12 All person s using this device for record ing telephone conversa tions shall comply with New Zealand law. This requires that at least one party to the conversatio n is to be aware that it is being recorded. In additi on, the Principles enumerated in the Privacy Act 1993 shall be complied with in resp ect to the natur e of [...]

108 24 This unit will only work in conjunction with a tone signalling ( DTMF) telephone, but some telephones are not compatible. Since noise or speech from t he telephone can upset dialling from this un it, errors may result if the devices are used together in other tha n quiet conditions. 25 Where it is necessary to dial prefix digits, such as a C[...]

Safety and legal 109 A Important Information for Some Countries A Important Safety Instructions A 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instru ctions ma rked on the produ ct. 4 Unplug this product from th e wall outlet before cleaning th e outside of the machine and the scanner g lass. DO NOT u[...]

110 17 Unplug this prod uct from the wall outlet and refe r servicing to Authorized Service Personnel under the following con ditions:  If the power cord is damaged or fr ayed.  If the product has been spilled by liquid.  If the product has been exposed to rain or water.  If the product does n ot operate normally when the operating inst[...]

Safety and legal 111 A Libtiff Copyright and License A Use and Copyrig ht Copyright© 1988-19 97 Sam Leffler Copyright© 1991- 1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, a nd sell this software and its documentation fo r any purpose is hereby gra nted without fee, provided that (i) the above copyright notices and this [...]

112 Trademarks A The Brother logo is a registered trademark of Bro ther Industries, Ltd. Brother is a registered trademark of Brother Industr ies, Ltd. Multi-Func tion Link is a re gistered tradem ark of Brothe r Internation al Corporation. Microsof t, Windows, Wind ows Server and Internet Explor er are regist ered trademar ks of Microsoft Corporat[...]

113 B B Optional paper tray (LT-5300) (MFC-8380DN) B An optional lower tray can be installe d, and it can hold up to 250 sheets of 80 gsm paper. When an optional tray is installed, the machine can hold up to 550 sheets of plain paper. If you want to bu y an optional lower tray unit, c ontact your Brot her dealer For setup, see the instru ctions tha[...]

114 Installing extra memory B a Turn off the machine’s power switch. Unplug the telephone line cord. b Disconnect t he interface cable from the machine, and then unplu g the power cord from the electrical socke t. Note Be sure to turn of f the machine’s power switch before you install or remove the SO-DIMM. c Remove the SO-DIMM cover and interf[...]

115 C C Troubleshooting C If you think there is a problem with your ma chine, check the chart below and follow the troubleshooting tips. Most problem s can be eas ily resolved by y our self. If you need additional he lp, the Brother Solutions Center offers the latest FAQs and trou bleshooting tips. Visit us at http://solutions.brother .com/ . If yo[...]

116 Key operations do not work. Check the control pane l is fi tted correctly on the machine. Reinstall the control panel. The machine does not answer when called. Make sure the machine is in the correct receive mode for your setup. (See Receiving a fax on page 45.) Check for a dial tone. If possible, call your machine to hear it answer. If there i[...]

Troubleshooting an d routine maintenance 117 C Sending faxes C Cannot receive a fax. (continued) If you are using a telephone answering machine ( External TAD mode) o n the same line as the Brother machine, make sure your answering machine is set up correctly. (See Connecting an external TAD on p age 57.) 1 Connect the external TAD as shown in the [...]

118 Handling incoming calls C Menu access difficulties C Copy difficulties C Difficulties Sugg estions The machine ‘Hears’ a voice as a CNG Tone. If Fax Detect is set to On, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or mu sic on the line as a fax machine calling and respond with fax receiving tones. De[...]

Troubleshooting an d routine maintenance 119 C Printing difficulties C Difficulties Suggestions No printout.  Check that the machine is plugged in and the power switch is turned on.  Check that the toner cartridge and drum unit are installed correctly. (See Replacing the drum unit on page 157.)  Check the interface cable connection on both[...]

120 Scanning difficulties C Software difficulties C Paper handling difficulties C Difficulties Sugg estions TWAIN errors appear while scanning. Make sure that the Brother TWAIN driver is chosen as the primary source. In PaperPort™ 11SE, click File , Scan or Get Photo and choose the Brother TWAIN dr iver . OCR does not work Try increasing the scan[...]

Troubleshooting an d routine maintenance 121 C Print quality difficulties C Difficulties Suggestions Printed pages are curled.  Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in t he paper tray.  Make sure that you choose the Paper Type that su[...]

122 The network scanning feature does not work. The network PC Fax Receive feature does not work. The network printing feature does not work. (Windows ® ) The firewall setting on your PC may be rejecting the necessary network connection. Follow the inst ru ctions below to configure Windows ® Firewall. If you are using other person al fi rewall so[...]

Troubleshooting an d routine maintenance 123 C The network scanning feature does not work. The network PC Fax Receive feature does not work. The network printing feature does not work. (continued) (Windows Vista ® ): a Click the Start button, Control Panel , Netwo rk and Internet , Windows Firewall an d click Change settings . b When the User Acco[...]

124 Improving the print quality C Examples of poor print quality Recommendation White lines across the page  Make sure that you use paper tha t meets our specifications. A rough surfaced paper or thick print media can cause the proble m. (See Acceptable paper and other print media on page 14.)  Make sure that you choose the ap propriate media[...]

Troubleshooting an d routine maintenance 125 C Page skewed  Make sure that the paper or other print medi a is loaded correctly in the paper tray a nd that the guides are not too tight or too loose against the paper stack.  Set the pa per guid es correctl y. (See Loading paper in the standard paper tray on page 10.)  If you are using the MP[...]

126 Envelope creases  Make sure that the envelope levers inside the back cover are pul led down when you print the envel opes. Curled or wavy  Check the paper type and quali ty. High temperatures and high humidity will cause paper to curl.  If you do not use the machi ne often, the paper may have been in the paper tray too l ong. Turn over[...]

Troubleshooting an d routine maintenance 127 C Curled  Turn the paper over in the paper tray, and print again. (excluding Letterhead paper) If the problem remains, slide th e Anti-Curl Switch as follows: 1 Open the back co ver. 2 With one hand, use the tab (1) to li ft the roller assembly, then use your other hand to slide the An ti-Cur l Switch[...]

128 White Spots on black text and graphics at 94 mm intervals Black Spots at 94 mm intervals  Make ten copies of a bl ank, white sheet of paper. (See Making multiple copies on page 80.) If the problem is not solved, the drum unit may have glue from a labe l stuck on the OPC drum surface. Clean the drum un it. (See Cleaning the drum uni t on page[...]

Troubleshooting an d routine maintenance 129 C All black  Clean the corona wire inside the drum unit by sliding the blue tab. Be sure to return the blue tab to the home position ( a ). (See C leaning the corona wire on page 149.)  The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 157 .)  The fuser u[...]

130 Poor fixing  Open the back cover and make sure that the two blue levers on the left and right hand sides are in the up position.  Choose Improve Toner Fixing mode in the printer driver. (See Other Print Options (For Windows ® ) or Print Se ttings (F or Macintosh) in the Software User’s Guide on the CD-ROM.) If this selection does not p[...]

Troubleshooting an d routine maintenance 131 C Setting Dial Tone detection C When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changing the Dial Ton e setting to Detection you can make your machine dial as soon as it detects a dial tone. This settin g can save a s[...]

132 Error and maintenance messages C As with any sophisticate d office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the er ror or required routine maintenance and shows the appropriate message. The most commo n er ror and mainte nance messages are sho wn below. You can clear most e[...]

Troubleshooting an d routine maintenance 133 C Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go in to cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD show s Cooling Down , and Wait for a while . Make [...]

134 Duplex Disabled The duplex tray is not installed properl y. Remove the duplex tray and install it again. Fuser Error The temperature of fuser unit does not rise at a specified temperature within sp ecified t ime. Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on. The mac[...]

Troubleshooting an d routine maintenance 135 C Out of Memory The machine’s memory is full. Fax sendi ng or copy operation in progress Do one of the following:  Press Start to send or copy the scanne d pages.  Press Stop/Exit and wait until the other operations in progress finish , and then try again.  Clear the data from the memory. (See[...]

136 Replace PF Kit1 It is time to replace the paper feeding kit for Tray 1. Call your Brother dealer to replace the PF Kit 1. Replace PF Kit2 (MFC-8380DN) It is time to replace the paper feeding kit for Tray2 . Call your Brother dealer to replace the PF Kit 2. Replace PF KitMP It is time to replace the paper feeding kit for the MP tray. Call your B[...]

Troubleshooting an d routine maintenance 137 C Transferring your faxes or Fax Journal report C If the LCD shows:  Print Unable XX  Scan Unable XX We recomme nd transfer ring your faxes to another fax mach ine or to your PC. (See Transferring faxes to anothe r fax machine on page 137 or Transferring faxe s to your PC on page 137.) You can also[...]

138 Document jams C If the document is jammed, follow th e steps below. IMPORTANT After removing a jammed document, check that no paper scr aps are left in the machine t hat could caus e another jam . Document is jammed in the top of the ADF unit C a Take out any paper from the ADF th at is not jammed. b Open the ADF cover. c Pull the jammed docume[...]

Troubleshooting an d routine maintenance 139 C Document is jammed in the duplex slot (MFC-8380DN) C a Take out any paper from the ADF that is not jammed. b Do one of the following:  If you can see the jammed document, pull the jammed document out to the right.  If you cannot see the jammed document, open the ADF cover (1) and (2) and pull the[...]

140 Paper is jammed in the MP tray C If the LCD shows Jam MP Tray , follow these steps: a Remove the pa per from the MP tray. b Remove any jammed pape r from in and around the MP tray. c Press Start . d Fan the paper stack, and then pu t it back in the MP tray. e When loading paper in the MP tray, make sure that the paper stays under the maximum pa[...]

Troubleshooting an d routine maintenance 141 C c Make sure the paper is below the maximum paper mark ( b ) of the paper tray. While pressing the blue pa per- guide release lever, slide the paper guides to fit the paper size. Make sur e that the guides are firmly in the slots. d Put the paper tr ay firmly back in the machine. IMPORTANT DO NOT take o[...]

142 e Slowly take out the drum unit and toner cartridge assembly. The jamme d paper may be pulled out with the drum unit and toner cartridge assembly, or this may release th e paper so you can pull it out of the paper tray opening. IMPORTANT We recommend that yo u place the drum unit and toner cartridge assembly on a clean, flat surface wi th a she[...]

Troubleshooting an d routine maintenance 143 C CAUTION HOT SURFACE After you have just used the ma chine, some internal parts of the machine will be extremely hot. Wait at least 10 minutes fo r the machine to cool down before attempting to clear the paper jam. c Slowly take out the drum unit a nd toner cartridge assembly. IMPORTANT We recommend tha[...]

144 Paper is jammed at the back of the machine C a Unplug the telephone line cord first, disconnect all cables, and the n unplug the power cord from the electrical socket. b Press the fro nt cover release button and open the front cover. CAUTION HOT SURFACE After you have just used the ma chine, some internal parts of the machine will be extremely [...]

Troubleshooting an d routine maintenance 145 C h Put the drum unit and tone r cartridge assembly back in the machine. i Close the front cover. j Plug the machine ’s power cord back into the electrical socket first, and r econnect all cables and telephon e line cord. Turn on the machine’s power switch. Paper is jammed in the duplex tray C a Pull[...]

146 Routine maintenance C WARNING Use neutral deterg ents. DO NOT use any flammable substances, spray or organic solvent/liquid s containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or e lectrical shock. (For m ore information see Important Information on page 102.) IMPORTANT The drum un it contains[...]

Troubleshooting an d routine maintenance 147 C Cleaning the scanner C a Turn off the machine. Unplug the telephone line cord first, disconnect all cables and then unplug the power cord from the electrical socket. b Lift the document cove r (1). Clean the white plastic surface (2) and scanner glass (3) underne ath it with a soft lint-free cloth mois[...]

148 Cleaning the laser scanner window C WARNING Use neutral deterg ents. DO NOT use any flammable substances, spray or organic solvent/liquid s containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical sh ock. For more information see Important Information on page 102. IMPORTANT DO NOT touch[...]

Troubleshooting an d routine maintenance 149 C d Put the drum unit and tone r cartridge assembly back in the machine. e Close the front cover. f Plug the machine ’s power cord back into the electrical socket firs t, and then plug in the telephone line cord . Turn on the machine. Cleaning the corona wire C If you have print quality problems, clean[...]

150 c Clean the corona wire inside the dr um unit by gently sliding the blue ta b from right to left and left to right several times. Note Be sure to return the blue tab to th e home position ( a ) (1). If you do not, printed pages may have a vertical stripe. d Put the drum unit and toner cartri dge assembly back in the machine. e Close the front c[...]

Troubleshooting an d routine maintenance 151 C c Push down the b lue lock lever and take the toner cartridge out of the dr um unit. IMPORTANT • Handle the toner ca rtridge carefull y. If toner scatters on your hand s or clothes, wipe or wash it off wit h cold water at once. • To avoid print quality pr oblems, DO NOT touch the shaded parts shown[...]

152 i Close the front cover. j Plug the mach ine’s p ower cord ba ck into the electrical socket first, an d then reconnect all cables and teleph one line cord. Turn on the machine.[...]

Troubleshooting an d routine maintenance 153 C Replacing the consumable items C You will need to replace the consumable items wh en the machine indicates that the life of the consumable is over. IMPORTANT • We recommend placing used consumable items on a sheet of paper to prevent acciden tally spilling or scattering the material inside. • Be su[...]

154 Replacing a toner ca rtridge C The High Yield toner cartridges can print approximately 8,000 pages 1 and the Standard t oner cartridges can print approximately 3,000 pages 1 . Actual page count will vary depending on your average type of document (i.e., standard letter, detailed graphics). When a toner cartridge is running low, the LCD shows To[...]

Troubleshooting an d routine maintenance 155 C c Push down the b lue lock lever and take the used toner cartr idge out of the dr um unit. WARNING DO NOT put a toner cartridge into a fire . It could explode, resulting in inju ries. IMPORTANT • Handle the toner ca rtridge carefull y. If toner scatters on your hand s or clothes, wipe or wash it off [...]

156 f Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the lock lever will lift automatically. Note Make sure that you put in the toner cartridge correctly o r it may separate from the drum unit. g Clean the corona wire of the drum unit by gently sliding the blue tab from right to [...]

Troubleshooting an d routine maintenance 157 C Replacing the dr um unit C The machine uses a dru m unit to create print images on paper. If the LCD shows Replace Drum , the drum unit is near the end of its life and it is time to buy a new one. Even if the LCD shows Replace Drum , you may be able to continue printing without having to replace the dr[...]

158 IMPORTANT • We recommend that you put the drum unit and toner cartridge assembly on a clean , flat surf ace with a shee t of disposa ble paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to th e machine caused by static elec tricity, DO NOT touch the electrodes shown in the illustration. c Pus[...]

Troubleshooting an d routine maintenance 159 C Replacing periodic maintenance parts C The periodic maintena nce parts will need to be replaced regularl y to maintain the print quality. The parts liste d below will have to be replaced a fter printing approximately 50,000 pages for PF Kit MP 1 and 100,000 pages for PF Kit 1 2 , PF Kit 2 2 , Fuser and[...]

160 Reset C The following reset functions are available: 1 Network You can reset the print server back to its default factory settings such as the password an d IP address informatio n. 2 Address & Fax Address & Fax resets the following setting s:  Address Book (One-Touch Dial, Speed-Dial and Setup Groups)  Programmed fax jo bs in the[...]

Troubleshooting an d routine maintenance 161 C Packing and shipping the machine C CAUTION Make sure that the machine has fully cooled down by leaving it disconnected from the power for at least 30 minutes before packing. When you transpor t the machine, use the packing materials that came with your machine. If you do not pack the machine correctly,[...]

162 i Take the two styrofoam pieces and match the front of the mach ine to the “FRONT” mark on one of the styrofoam pieces, and the back of the machine to the “REAR” mark on t he other styrofoa m piece (5). Coil the ca bles and place them and the Quick Setup Guide in the spaces provided as shown below (6). j Close the carton and tape it shu[...]

163 D D On-screen programming D Your machine ha s been designed to b e easy to use. The LCD provides on-screen programming using the me nu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selectio ns and programming o ptions. Menu table D You can p[...]

164 How to access the menu mode D a Press Menu . b Choose an op tion.  Press 1 for General Setup menu.  Press 2 for Fax menu.  Press 3 for Copy menu.  Press 4 for Printer menu.  Press 5 for USB Direct I/F menu.  Press 6 for Print Reports menu.  Press 7 for Network menu.  Press 8 for Machine Info. menu.  Press 9 for Servic[...]

Menu and features 165 D Menu table D The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Su bmenu Menu Selections Options Descriptions Pag e 1.General Setup 1.Mode Timer —— 0 Sec 30 Secs 1 Min 2 Mins * 5 Mins Off Sets the time to return to Fax mode. (MFC-8380DN) The time the machi[...]

166 1.General Setup (continued) 2.Paper (continued) 2.Paper S ize 1.MP Tray A4 * Letter Legal Executive A5 A5 L A6 B5 B6 Folio Any Sets the size of the paper in the MP tray. 22 2.Tray#1 A4 * Letter Legal Executive A5 A5 L A6 B5 B6 Folio Sets the size of the paper in the paper tray. 22 3.Tray#2 (MFC-8380DN) (This menu only appears if you have the op[...]

Menu and features 167 D 1.General Setup (continued) 4.Daylig ht Save — On Off * Changes for Daylight Savings Time manually. 25 5.Ecology 1.Toner Save On Off * Increases the page yield of the toner cartridge. 25 2.Sleep Time Range varies depending on model. 005Min * Conserves power. 25 6.Tray Use 1.Copy Tray#1 Only Tray#2 Only MP Only MP>T1>[...]

168 1.General Setup (continued) 7.LCD Con trast — - nnnno + - nnnon + - nnonn + * - nonnn + - onnnn + Adjusts the contrast of the LCD. 26 8.Security 1.Function Lock (MFC-8380DN) — Can restrict selected machine operation for up to 25 individual users and all other non-authorized Public users. 27 1.Mem Security (MFC-8370DN) — Stops unauthorized[...]

Menu and features 169 D Main Menu Submen u Menu Selections Options Descriptions Page 2.Fax 1.Setup R eceive (In Fax mode only) 1.Ring Delay (02-10) 02 * (Example for the Australia) Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. 47 2.F/T Ring Time 20 Secs 30 Secs * 40 Secs 70 Secs Sets the pseudo/double- ring time i[...]

170 2.Fax (continued) 2.Setup Send (In Fax mode only) 1.Contrast Auto * Light Dark Changes the lightness or darkness of faxes you send. 41 2.Fax Resolution Standard * Fine S.Fine Photo Sets the default resolution for outgoing faxes. 41 3.Delayed Fax — Sets the time of day in 24 hour format that the delayed faxes will be sent. 43 4.Batch TX On Off[...]

Menu and features 171 D 2.Fax (continued) 4.Report S etting 1.Transmission On On+Image Off * Off+Image Sets initial setup for Transmission Verification Report. 76 2.Journal Period Off Every 50 Faxes * Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days Sets the interval for automatic printing of the Fax Journal. 76 5.Remote F ax O[...]

172 2.Fax (continued) 0.Miscel laneous 1.Compatibility High * Normal Basic(for VoIP) Adjusts the equalization for transmission difficulties. VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, choose Basic(for VoIP) . 131 2.Distinctive (Not available in New Zealand) On Off * Use wit[...]

Menu and features 173 D 4.Printer 1.Emulation — Auto(EPSON) * Auto(IBM) HP LaserJet BR-Script 3 Epson FX-850 IBM Proprinter Chooses the emulation mode. See Software User’s Guide on the CD-ROM . 2.Print O ptions 1.Internal Font 1.HP LaserJet Prints a list of the machine’s internal fonts. 2.BR-Script 3 2.Configuration — Prints a list of the m[...]

174 5.USB Dir ect I/F (continued) 1.Dire ct Print (continued) 3.Multiple Page 1in1 * 2in1 4in1 9in1 16in1 25in1 1 in 2x2 pages 1 in 3x3 pages 1 in 4x4 pages 1 in 5x5 pages Sets the page style when printing multiple pages directly from the USB Flash memory drive. 91 4.Orientation Portrait * Landscape Sets the page orientation when printing directly [...]

Menu and features 175 D 6.Print Re ports 1.XMIT Verify 1.View on LCD — Prints a Transmission Verification Report for your last transmission. 77 2.Print Report — 2.Help List — — Prints the Help List so you can see at-a-glance how to quickly program your machine. 77 3.Tel Ind ex List 1.Numeric — Lists name and numbers stored in the One-Touc[...]

176 Main Menu Submenu Menu Selections Options Descriptions Page 7.Network 1.TCP/IP 1.Boot Method — Auto * Static RARP BOOTP DHCP Chooses the BOOT method that best suits your needs. See Network User’s Guide on the CD-ROM . 2.IP Addres s — [0 00-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask — [0 00-255]. [000-255].[...]

Menu and features 177 D 7.Network (continued ) 3.Scan To FTP —— Color 100 dpi * Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi Chooses the file format to send the scanned data via FTP. See Network User’s Guide on the CD-ROM . 4.ScanT o Network —— Color 100 dpi * Color 2[...]

178 Main Menu Submen u Menu Selections Options Descriptions Page 8.Machi ne Info. 1.Serial No. — — You can check the serial number of your machine. 159 2.Page Counte r — Total Fax/List Copy Print You can check the number of total pages th e machine has printed during its life. 159 3.Parts Life 1.Drum 2.Fuser 3.Laser 4.PF kit MP 5.PF kit 1 6.P[...]

Menu and features 179 D Entering text D When setting certain menu sele ctions, such as the Station ID, you will need to type text characters. The dial pad keys ha ve letters printed on them. The keys: 0 , # and l do not have printed lette rs because they are us ed for special characte rs. Press the appropriate dial pad key the number of times shown[...]

180 Special charact ers and symbols Press l , # or 0 , then press d or c to move the cursor to the symbol or char acter you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection. Press l for (space) ! " # $ % & ' ( ) l + , - . / m Press # for : ; < = > ? @ [ ] ^ _ ~ ‘ | { [...]

181 E E General E Specifications E Printer Type Laser Print Method Electrophotography by semico nductor laser bea m scanning Memory Capacity 64 MB LCD (liquid crystal displa y) 16 characters × 2 lines Power Source 220 - 240V 50/60Hz Power Consumption Peak: 1080 W Copying: Average 570 W 1 Sleep: Aver age 11W Standby: Average 80 W 1 When making a co[...]

182 Temperature Operating : 10 to 32.5 ° C Storage: 5 to 35 ° C Humidity Operating: 20 to 80% (without condensa tion) Storage: 10 to 90% (without condensation) ADF (automatic document feeder) Up to 20 page s (Staggered) [80 gsm] Recommended Environ ment for Best Results: Temperat ure: 2 0 to 30 ° C Humidity: 50% - 70% Paper Tray 250 Sheets [80 g[...]

Specifications 183 E Print media E 1 For transparencies or labels, we reco mmend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging. 2 60 to 105 gsm for duplex print. Paper Input Paper Tray  Paper Type: Thin paper, Plain paper, Bond p aper and Transpar encies 1 or Recycl[...]

184 Paper Output  Output Tray: Up to 150 sheets (face-down print deliver y to the output paper tray)  Back Output Tray: O ne sheet (face-up print de livery to the back output tray) Duplex Printing  Paper Size: A4  Paper Weight: 60 to 105 gsm  Manual Duplex: Yes  Automatic Duplex: Yes[...]

Specifications 185 E Fax E 1 ‘Pages’ refers to the ‘Brother No. 1 Char t’ (a typical busi ness letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. 2 ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical bus iness letter, Standard resolution, JBIG code). Specifica[...]

186 Copy E 1 5 sheet ADF input limit when using sheets lon ger than A4. 2 The first copy out time may vary depend ing on scanner lamp warm up time. Colour/Monochrome Mono chrome Single-sided Document Size ADF Width: 148 to 215.9 mm ADF Length: 148 to 355.6 mm 1 Scanner Glass Width: Max. 2 15.9 mm Scanner Glass Length: Max. 297 mm 2-Sided (Duplex) A[...]

Specifications 187 E Scan E 1 For the latest driver updates, visit us at http:/ /solutions.brother.com/ 2 Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows ® XP/Windows Vista ® (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility) 3 5 sheet ADF input limit when using sheets longer than A4. Colour/[...]

188 Print E 1 Print only via network 2 For the latest driver updates, visit us at http: //solutions.brother.com/ 3 Using 1200 dpi setting (1200 x1200 dpi) the prin t speed will be slower. 4 The print speed may change depending on the type of do cument you print. Emulations PCL6, BR-Script3 (PostScript ® 3™), IBM Pro-Printer XL, Epson FX-850 Prin[...]

Specifications 189 E Interfaces E 1 Your machine has a Hi-Speed USB 2.0 interface. The machi ne can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not suppo rted. Direct Print feature E 1 PDF data including a JBIG2 image file, a JPEG2000 im age file or transparency files are not supported. USB Use a USB 2.[...]

190 Computer requirements E Minimum System Req uirements and Su pported PC Software Functions Computer Platform & Operating System Version Supported PC Software Functions PC Interface 3 Processor Minimum Speed Minimum RAM Reco mmend ed RAM Hard Disk Space to install For Drivers For Applications Windows ® Operating System 1 Windows ® 2000 Prof[...]

Specifications 191 E 1 Internet Explorer 5.5 ® or greater 2 Maximum 1200 x 1200 dpi scanning with the WIA driver in Windows ® XP/Windows Vista ® (resolution up to 19200 x 19200 dpi can be chosen by using the scanner utility.) 3 Third party USB ports are not suppo rted. 4 PC Fax supports black and white only. 5 PaperPort™ 11SE supports Microsof[...]

192 Consumable items E 1 Approx. cartridge yield is declar ed in accordance with ISO/IEC 19752. 2 Drum yield is approximate, and may vary by type of use. Note • Brother does not recommend the u se of consumables other th an genuine Brother consumables. • Your machine warranty may not co ver any damage arising fr om the use of non ge nuine Broth[...]

Specifications 193 E Ethernet wired network E Network board model name NC-6800h Type 2 LAN You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remo te Setup. 12 Support for Windows ® 2000 Professional, Windows ® XP, Windows ® XP Professional x64 Edition, Windows Vista ® , Windows Server ® 20 03 2 , Wind[...]

194 1 PC Fax Send for Mac 2 Print only via network 3 Mac OS X 10.3.9 or greater (mDNS) 4 For the latest driver updates, visit us at http: //solutions.brother.com/ 5 BRAdmin Professional and Web BRAdmin are available as a dow nload from http://solutions.brother.com/ Management utilities 5 BRAdmin Light for Windows ® 2000 Professional , Windows ® X[...]

195 F This is a comprehensive list of features and te rms that appear in Brother manuals. Availability of these features depends on the model you purchased . F Glossary F ADF (automatic document fee der) The document can be placed in the ADF and scanne d one page at a time automatically. Auto Reduction Reduces the size of incoming faxe s. Automatic[...]

196 ECM (Error Correct ion Mode) Detects errors dur ing fax transmission and resends th e pages of the fax that had an error. Extension telephone A telephone on the fax number that is plugged into a separate wall socket. External phone A TAD (telephone answering de vice) or telephone that is connected to your machine. F/T Ring Time The length of ti[...]

Glossary 197 F OCR (optical characte r recognition) The bundled ScanSo ft™ PaperPort™ 11SE with OCR or Presto! PageManager software a pplication converts an ima ge of text to text you can edit. One Touch Keys on the machine’s control panel where you can store numbers for easy dialling. You can store a second number on each key if you press Sh[...]

198 Temporary settings You can choose certain options for each fax transmission and copy without changing the de fault settings. Tone (Not available in New Zealand) A form of dialling on the telephone line used for Touch Tone telephone s. Transmis sion The proces s of sending faxes over the telephone lines from your mach ine to the receiving fax ma[...]

Index 199 G G A ADF (automatic document feeder) faxing .................. ................ .................. 36 using ................ ................ .................... . 19 Answering machine (TAD) connecting ................. ................... ........ 57 Apple Macintosh See Software User’s Guide on the CD-ROM. Automatic fax receive .....[...]

200 Duplex (2-sided) copying ....... ................. ................... 86 , 87 printing from USB flash memory drive ............ 92 troubleshooting ....................... ............ 139 Duplex key (2-sided) ......... .......... 36 , 86 , 87 E Enlarge/Reduce key ................... .............. 81 Envelopes .................. ..............[...]

201 G L Labels ................. ................... ..... 11 , 15 , 18 LCD (liquid crystal display) ........... .... 6 , 163 contrast ............ ................ .................... . 26 Help List .............. .................... .............. 77 M Machine information checking remaining life of drum unit and periodic maintenance parts .....[...]

202 Printing See Software User’s Guide on the CD-ROM. Programming your machine ................. .. 163 Q Quality copying .... .................... ................... ....... 83 printing .................... ................... 121 , 124 Quick dial ............. ................... ................. 63 broadcasting ..................... ........[...]

203 G T TAD (telephone answering device), external .................. .................... .............. 46 connecting ................. ................... ........ 57 recording OG M ................... .................. 58 Telephone line connections ................... ................... ..... 57 difficulties ................ .................[...]

For Australia Only : Warranty & Repair – For details abou t warranty on your Brother Product, the de tails are listed on the following link: www.brother.com.au unde r Warranty. For warranty service (repair) of your Brother product you will need to re tain a copy of your sales docke t and contact the Support Centre for location of the neare st[...]

The machine is approved for use in the country of purc hase only, local Brother com panies or their dealers will only support machines purchas ed in their own countries.[...]