BT PaperJet 55E manual

P aperJet 55E Plain Paper F ax, Copier, Scanner, Colour Printer and T elephone User Guide This product is intended to be connected to analogue networks and private switching systems in the United Kingdom. This product has not been designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access [...]

2 12 Month guarantee FOR ASSISTANCE CALL THE HELPLINE ON 0870 240 8026 quoting the model and serial number 1. In the event that the Helpline is unable to resolve a problem over the phone, the following will apply: I. The Helpline will require the customer to pr ovide details of where the BT PaperJet was purchased, date of purchase and method of pay[...]

3 At a glance Document outlet Outlet for received faxes, copied documents and originals. Display screen Control panel Document feeder width guides Adjust to fit the width of your document for A4, Letter and Legal sizes. Document feeder Holds up to 15 sheets placed face down for faxing or copying. P aper feeder width guide Adjust to fit the width of[...]

4 R eduction/Enlargement button. Reduces and enlarges copies to either 70% or 140%. R esolution button. Allows you to choose text or photo resolution for copies. Contrast button. Adjusts the contrast of documents to be copied. Copy button. Press to star t copying a document. Error light. Indicates a problem when sending or r eceiving a fax. Stop bu[...]

5 Cartridge holder Optical scanner Socket for PC cable connection[...]

6 K ey features Plain paper fax Holds up to 80 sheets of A4 paper for ink jet quality printing. 21 page memory If you r un out of ink or paper while r eceiving a fax the document will be stored in the memor y and automatically printed out when the new paper or ink has been added. Copier with zoom Make single or multiple copies of documents. Enlarge[...]

7 In this guide 12 Month Guarantee 2 At a glance 3 K ey features 6 Introduction 8 Safety information 9 S etting up 10 Using your PaperJet 55E 16 Sending faxes 16 To broadcast a document 20 Using the one-touch memories 22 Using the speed-dial memories 23 R eports and lists 25 Making and receiving phone calls 27 C opying documents 29 Additional featu[...]

8 Introduction For your records Date of purchase: Place of purchase: Serial number (on base of unit): Proof of purchase is r equired for war ranty purposes, so please keep your receipt. Unpacking your PaperJet 55E When you unpack you should have: PaperJet 55E with attached mains power cable and fitted 3-pin plug. T elephone line cord Star ter print[...]

Never put foreign bodies into the fax machine. Their accidental contact with powered par ts may cause a fire or electric shocks. Do not expose to direct sunlight. Do not stand your fax machine on carpets or other sur faces which generate fibres, or place it in locations preventing free flow of air over its sur faces. Do not submerge any par t of yo[...]

10 S etting up 1 Plan the location of your PaperJet 55E Place your PaperJet 55E on a stable, flat sur face. Make sure it is close enough to the telephone and mains power sockets so that cables will reach. Remember to leave enough room at the front of the machine for documents to come out. Allow a free flow of air around the machine for ventilation.[...]

11 6 Load paper The plain paper sheet feeder can hold up to 80 sheets of 80gsm paper . It can accommodate A4 (210 x 297mm), US Letter (216 x 279mm), and US Legal (216 x 356mm) and weights between 70-90gsm. Place the paper in the sheet feeder . Do not force it in. Use the paper width adjustment lever to push the paper against the left side of the fe[...]

12 When you connect the fax machine to the power supply , and following any inter r uption in the supply you will need to set the date and time as described below . The display shows: DATE AND TIME The display shows: FORMAT: DD/MM/YY If you want to select a dif ferent for mat fr om the one displayed, press the  /  keys. The display shows: FOR[...]

13 8 Install the starter print cartridge Open the printer compar tment cover . Remove the print car tridge from its packaging. Holding it by the finger grip, peel the protective film from the print nozzles. Avoid touching the nozzles and metal electrical contacts. Inser t the car tridge into the holder with the electrical contacts facing towards th[...]

14 9 Automatic print quality test page Y our PaperJet 55E automatically cleans the print nozzles and prints a test page. Once printed, the display shows CHECK PRINT OUT 1= EXIT 0 = REPEAT The printed sheet contains the following: a numbered scale , to check ink flow and the electrical circuits on the print head. a set of graphics and text to assess[...]

15 11 To set the position of your fax header Y our name, fax number , date and time can be shown at the top of the page outside the text area or slightly lower down inside the text area. The default setting is for the header to be shown inside the text area. Y ou can switch between these two positions. Press the F unction button until the display s[...]

16 Using your P aperJet 55E Sending faxes What type of paper you can use Dimensions: • width 148mm – 216mm. • length 216mm – 600mm. Thickness: •6 0- 90gsm max 15 sheets. •5 0- 140gsm 1 sheet at a time. Do not use •T or n, cr umpled and rolled paper . • Paper that is too thin •W et or moist paper . • Carbon paper . • Cor r ecti[...]

To send a fax Place document face down in the document feeder . If necessar y set the Contrast and Resolution settings. Use the keypad to dial the number you want. Press the Start button. The number is dialled before your fax is scanned and sent. When the fax has been sent, the display shows TX COMPLETED to confir m a successful transmission. 17 NO[...]

To redial the last number Press the Last Number button twice. 18 To dial using the handset Place document face down in the document feeder . If necessar y set the Contrast and Resolution settings. Pick up the handset and listen via the earpiece. Use the keypad to dial the number you want. If the other person’s fax machine is set up for automatic [...]

19 If using the 12 hour clock, press the F unction button to switch between a for AM and p for PM . Press the < > buttons to move the cursor . NO TE To cancel your pre-set fax transmission, press the Stop button or remove the document from the document feeder . If you want to store the document in memor y for delayed faxing, see “To fax fro[...]

20 To fax from memory Y our PaperJet 55E has a memor y which lets you store one document for sending at a pre-set time. Place document face down in the document feeder . If necessar y set the Contrast and Resolution settings. Display shows TX FROM MEMORY The document is scanned into the memor y . Display shows STORING then TYPE TIME HH:MM Enter the[...]

R eceiving faxes By pressing the RX MODE button you can set your PaperJet 55E to receive a document in three dif fer ent ways: Press to display the following settings. AUTOMATIC RX – This is Automatic reception. Y our fax machine automatically answers fax calls (this is the default setting). MANUAL RX – This is Manual reception. Y ou answer cal[...]

To store a one touch entry Using the codes 0-9, your PaperJet 55E has 10 one-touch memories under which you can store a name, fax number and telephone number . Y ou can store numbers up to 32 digits long, and names up to 16 characters long, in each one-touch memor y . Press until the display shows FAX SET-UP Display shows DATE AND TIME Press until [...]

23 To edit or delete a one-touch entry Follow the steps shown above to store a one touch entr y selecting the location you want to change or delete. A new name and number will over write the existing entr y . To edit an entr y , pr ess the < > buttons to move the cursor over the digit or character you want to change and enter the cor r ect on[...]

24 To edit or delete a speed dial entry Follow the steps shown above to store a speed dial entr y . A new name and number will over write the existing entr y . To edit an entr y , pr ess buttons to move the cursor over the digit or character you want to change and enter the cor r ect one. To delete a name or number , press the Clear button when the[...]

25 What the report terms mean R eports contain the following information: Act. n. Each fax sent and received is given a number. T ype The type of operation: TX, TX ECM, TX POLL, TX POLL ECM for faxes sent. RX, RX ECM, RX POLL, RX POLL ECM for faxes received. Doc. N. R eference number of document stored in the memory for sending. Dialled Number F ax[...]

To request immediate print-outs Y ou can get print-outs of transmission, activity and broadcasting repor ts. Press until the display shows PRINT OUT REPORT Display shows LAST TX REPORT Press to select the repor t you want to print: LAST TX REPORT LAST BROAD. REP ACTIVITY REPORT PRINT ID: LIST PRINT OUT: EXIT – to cancel without printing. Press to[...]

To make a phone call. Lift the receiver . Dial the phone number . 27 Y our PaperJet 55E prints the following lists Y ou can obtain at any time a print-out of: – setup and configuration of your machine – speed dialling entries – one-touch entries. To print the set-up list Press until the display shows INSTALLATION Display shows TEL. LINE SET-U[...]

To search through the speed dial entries Do not put a document in the document feeder . Y ou can dial without lifting the handset Press the Speed dial button. Display shows TEL CALL CODE OR < > Press to scroll thr ough the entries until the one you want is displayed. The number is dialled. When you hear your call being answered, lift the hand[...]

29 Copying documents Y our PaperJet 55E can act as a convenience copier and make multiple copies of a document as well as enlarging or reducing your original. Do not use •T or n, cr umpled and rolled paper • Paper that is too thin •W et or moist paper • Carbon paper • Cor r ection fluid, paper clips or staples. To copy a document Inser t [...]

30 Additional features To set the print area of a document Y ou can set the print area of a received fax to 70% 76%, 80%, 94% or 100% of the original. The recommended r eduction settings are: A4 = 94%, Letter = 80%, Legal = Of f (no reduction). The default setting is 94%. Press until the display shows FAX SET-UP Display shows DATE AND TIME Press un[...]

To adjust the ringer volume Y ou can switch between High, Medium, Low and Of f. The default setting is High. Press until the display shows FAX SET-UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows RING VOLUME: HIGH Press to switch between the settings HIGH , MEDIUM , LOW and OFF . Press to confir m the opti[...]

32 To adjust the duration of the phone call alert beeps When your PaperJet 55E is set to PHONE/FAX RX mode it automatically answers all calls. If it is a phone call, it is set to beep for 20 seconds to aler t you to pick up the handset. Y ou can adjust the duration of these beeps. Press until the display shows INSTALLATION Display shows TEL.LINE SE[...]

To adjust the volume of the buzzer Press until the display shows FAX SET-UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows BUZZER VOL.LOW Press to switch between HIGH , MEDIUM , LOW and OFF . Press to confir m the option displayed. To r etur n to standby . To switch the fax tones on and off Y our machine wi[...]

34 To switch ECM mode on/off ECM (Er r or Cor r ection Mode) is a system for cor r ecting er r ors caused by inter ference on the line. When switched on, the display shows E when sending or r eceiving to/from another machine using ECM. The default setting for your machine is to have ECM switched ON and you should not have to change it. However , yo[...]

To set a document for polling by another fax machine Inser t a document in the document feeder . Display shows DOCUMENT READY Set the resolution and contrast if necessar y . Press until the display shows POLLING TX Press twice. Display shows AUTOMATIC RX POLLING TX SET To cancel polling remove the document from the feeder . To cancel during polling[...]

36 Caller Display If you have suscribed to your network provider’s caller display ser vice your PaperJet 50E will display caller infor mation. W en you receive and incoming call the display will show: Y ou caller’s number . Or WITHHELD - if your caller has chosen to withhold their number . Or NO AVAILABLE - if your caller is connected to an exc[...]

37 Connecting to a switchboard Y ou can store the access code required to get an outside line so that you only have to press the EXTERNAL button. W ith some switchboards you may also need to switch your PaperJet 55E from TONE dialling to PULSE dialling. Check with your switchboard manager or supplier to see if this is necessar y . To set the dialli[...]

Using the External button Y ou can use the External button to inser t the access code before numbers stored in the one touch and speed dial memories. Before entering the number (pages 22-24), press External , an E will appear in the display , and continue entering the number as nor mal. When dialling manually , just press External before dialling t[...]

39 Help The error light comes on and an error message is displayed. An er ror r epor t is automatically printed. Pr ess the Stop button to reset the machine and check the message against the Er ror Messages list, page 42 . If you run out of paper or ink. Y our PaperJet 55E will store incoming faxes in the memor y . If you r un out of paper or ink o[...]

40 Y our machine does not receive faxes automatically • Check that is has not been set for manual r eception. • Check that you have ink and paper . • Check for paperjams. Y ou cannot print faxes or copy documents • Check for paper jams. • Check that you have ink and paper . • The type of paper you are using may not be cor r ect, check p[...]

41 Error codes Other problems may be accompanied by a display of ERROR CODE and a number . Check the number against the list below . C ODE MESSAGE ERROR CAUSE ACTION OK No message. Operation completed No action. successfully 02 IMPOSSIBLE CONNECTION The fax machine does not detect any Check that the fax machine is dialing tone or receives an irregu[...]

42 Error messages If you see an er r or message on the display , check here for its meaning and solution. Messages are listed in alphabetical order . AUTOREDIAL nnn Last fax call failed. Y our machine will redial after nnn seconds. CHECK DOCUMENT, PRESS The document is not going through properly . Remove and re-inser t the document in the document [...]

43 POLL. RETRY nnn The last polling call failed. Y our fax is waiting to redial the number after nnn seconds. REMOVE DOCUMENT, PRESS A document jam has occur red. Pr ess the Stop button and if the page is not ejected automatically , remove it by hand. (See Removing jammed pages, page 48.) Or Document scanning has been inter r upted by pressing the [...]

44 Maintenance Cleaning your PaperJet 55E First disconnect it from the mains power supply and the telephone line. Clean with a cloth dampened with diluted washing-up liquid. Never use household polish as this may damage your fax machine. Never use a dr y cloth as this may cause static shock. Changing the Cartridge Y our PaperJet 55E is supplied wit[...]

6 Inser t the new car tridge into the holder with the electrical contacts facing towards the fr ont of the machine. 7 Pull the car tridge towar ds the fr ont of the machine until you hear it click into position. 8 It should be oriented as shown on next drawing 9 Close the cover . 45 FRONT OF MACHINE[...]

46 To clean the cartridge and nozzles If the printing quality deteriorates you can quickly clear the car tridge and test the nozzles with a print-out showing their condition. Press the Function button until the display shows HEAD MAINTENANCE Display shows NEW HEAD: ON Either If the car tridge is new , press the Start button. Y our PaperJet 55E per [...]

47 Cleaning the optical scanner Dust or dir t on the optical glass may cause scanning problems such as ver tical lines on a received fax or copied document. If after cleaning, you still get ver tical streaks on printed documents, contact your ser vice engineer . Lift the printer compar tment cover . Move the car tridge to the left hand side of the [...]

R emoving jammed pages If a document or sheet of paper becomes jammed while sending a fax or during copying the display shows REMOVE DOCUMENT, PRESS If paper used to print received faxes or photocopies becomes jammed the display shows PAPER ERROR, PRESS First tr y ejecting the paper by pr essing the Stop button. If the paper does not come out autom[...]

49 T echnical information P aperJet 55E Model ......................................................Desktop transceiver. Display ....................................................LCD 2 x 16 characters. Memory capacity* .....................................21 pages D D i i m m e e n n s s i i o o n n s s Width .....................................[...]

50 R R e e c c e e p p t t i i o o n n f f e e a a t t u u r r e e s s Printing method . . . . . . . . . . . . . . . . . . . . . . Printing on plain paper with ink jet printer Max. printing width . . . . . . . . . . . . . . . . . . . . 208mm Printing paper . . . . . . . . . . . . . . . . . . . . . . . . A4 (210 x 297mm), Letter and Legal US Letter [...]

51 Index A ctivity repor t 25 Aler t beeps 32 Answering machine – connecting 36 B r oadcast a document 20 C alls dial one-touch number 28 make 27 on hold 28 number of rings 31 speed dial 28 Change car tridge 44 printhead 44 Cleaning 44, 46 Contrast 16 Copying documents copy a document 29 stop copying 29 D ate 14 Delayed faxing 19 Document retrans[...]

52 M ake a call 27 Memor y capacity 43 fax from 20 N umber of rings 31 O ne-touch memories delete 23 edit 23 send 23 store 22 P aper check size 12 jammed 48 load 11 type/size 16 PC cable socket 5 PC connecting 5 Polling cancel 35 change time and number 35 from another fax 34 set by another fax machine 35 Power 11 Power failure 39 Pre-set fax change[...]

53 Speed fax sent 33 Star ter print car tridge 12 Switchboard set access number 37 set dial mode 37 switch dialling mode 38 T echnical infor mation 49 T elephone line cord 10 T ime 14 T ones on/of f 33 V olume buzzer 33 loudspeaker 33 ringer 31 Code 293321Z[...]

Offices worldwide The telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any par t of any contract. © British Te[...]