Canon FB1200S manual

Product Guide Canon Color Image Scanner CanoScan FB1200S[...]

2 How to Make Best Use of the Manuals When you open the box Explains in detail how to use the scanner and optional ADF T ells you how to use Adobe Photoshop 5.0 LE and ScanSoft T extBridge Plus. Electronic Manuals Electronic Manual Detailed information on how to use ScanGear CS-S and ScanGear T oolbox CS. This Guide CanoScan FB1200S Product Guide D[...]

3 How to Use the Pr oduct Guide This guide provides in-depth information on individual topics related to the CanoScan FB1200S color image scanner and the accompanying software CD-ROM. If you haven’t already r ead the Quick Start Guide , we recommend that you follow its suggestions first before consulting this guide. Organization The guide deals w[...]

4 Conventions Important information in this guide is indicated by the following symbols. WARNING • This symbol indicates precautions that must be taken when operating the equipment. Ensure that you read all warnings. NO TE • This symbol indicates supplementary operating procedures and other useful information. Use of shielded cable is necessary[...]

5 T able of Contents Features of the CanoScan FB1200S ............................................................................... 8 Safety Precautions ................................................................................................. 10 Operating Requirements .......................................................................[...]

6 Automatic Document Feeder 33 Components Guide ....................................................................................................... 34 ADF-S9 ........................................................................................................................ 34 Option Cable ...................................................[...]

7 Appendices 60 T roubleshooting ........................................................................................................... 61 Problems with Software Installation ........................................................................ 62 Problems Starting Software Programs ..........................................................[...]

8 Featur es of the CanoScan FB1200S This scanner is a flatbed color scanner with 1200 dpi optical resolution incorporating the following features. • Fine Color T ones and High Resolution Achieves a maximum optical resolution of 1200 dpi x 1200 dpi. The 1200 dpi primary scan (horizontally across document) is realized with V AROS, the proprietary C[...]

9 • Optional Film Adapter Unit The F AU-S10 optional film adapter unit allows films and transparencies to be scanned singly or in batches, increasing the versatility of this high-quality scanner . Refer to the manual accompanying the F AU-S10. • Optional Automatic Document Feeder The ADF-S9 optional automatic document feeder permits hands-free [...]

10 Safety Pr ecautions Please read and take the following precautions before using the equipment. W ARNING Warns against operations that may lead to death or injur y if performed incorr ectly . Pay attention to these warnings to permit the safe use of the equipment. CAUTION Cautions against operations that may lead to injury to persons or damage to[...]

11 CAUTION • Do not place the equipment in the following areas. Fire or electric shocks may result. - Areas with high humidity - Areas subject to direct sunlight - Areas with high temperatures - Areas near open flames • Do not place the equipment on shaky stands, unstable surfaces or surfaces subject to frequent vibrations. If the equipment fal[...]

12 • As a rule, do not use electrical extension cords. They could cause fires or electric shocks. If the use of an extension cord is necessary , do not use one longer than 5 meters (15 feet). Make sure that the extension cord is not twisted, and that the power cord of the AC adapter is fully plugged into the extension cord. Do not use multiple ex[...]

13 • Do not use flammable sprays near this equipment. Also do not spill water , other liquids, or flammable liquids on the equipment. Contact between the internal components and these fluids may result in fire or electric shocks. If anything enters this equipment, immediately unplug the power cord and contact the Canon Customer Care Center . • [...]

14 Operating Requir ements T o use this scanner safely , operate it within the guidelines specified below . • Operate the equipment in an area where the following temperature and humidity conditions can be met. Ambient T emperatur e: 41 - 95 ° F (5 - 35 ° Celsius) Humidity: 10% - 90% RH (without condensation formation) • Operate the equipment[...]

15 • Set up the scanner within the reach of the cable. • Do not place the scanner in areas with large fluctuations in temperature or humidity . Also do not move the equipment rapidly between areas with high and low humidity . Condensation may cause image errors. After moving from a high humidity area to a low humidity area, allow the scanner su[...]

16 Environments subject to shocks, smoke, noxious fumes, water vapor or dust Locations subject to strong dir ect sunlight Locations near TVs or devices generating strong magnetic fields Environments in which the air is salty or greasy[...]

17 Components Guide WARNING • Always unlock the scanner before plugging in the AC adapter . Operating the scanner in the locked state may damage the equipment. • Lock the scanning unit before transporting it (p. 31) . Document Cover Holds documents in place Alignment Mark Align document edges here Document Glass Place documents here Scanning Un[...]

18 NO TE • This scanner does not have a power switch. AC adapter Power cord SCSI Connector D-sub 25-pin SCSI interface cable connects here SCSI Connector Half-pitch type 50-pin SCSI interface cable connects here Power Connector The accompanying AC adapter plug connects here O P T I O N D C 1 5 V ID 124TERM ON S C S I S C S I Dip Switch[...]

19 Connecting to the Computer ...... 20 Positioning Documents (No ADF) .... 29 T ransporting the Scanner ........... 31 How to Use the Scanner *FB1200S_PG19-32 4/19/99, 7:33 PM 19[...]

20 Connecting to the Computer Connecting T wo or Mor e SCSI Devices When connecting two or more SCSI devices (including this scanner), be careful of the following points. About Daisy Chain Configurations When connecting multiple SCSI devices to the computer , connect them in a series as shown below . This configuration is called a “daisy chain”[...]

21 • T erminator Settings The terminator marks the last device in a daisy chain. It tells the computer that “this is the last device”. There are two types of terminator: a separate device that is attached to a SCSI device or an On/Off switch built into the SCSI device. This scanner has a built-in ter minator . For a daisy chain to operate cor[...]

22 WARNING • The SCSI ID does not have to follow the order of connection. As long as an ID is not repeated, IDs between 0 and 6 can be used. • SCSI device equipped computers usually have the following SCSI ID already assigned. Refer to the manuals of the appropriate devices. Assign an unused SCSI ID to this scanner . - For Windows 7: SCSI card [...]

23 T o set the SCSI ID, move the 1-3 switches with a sharp object, such as the tip of a mechanical pencil. Set the switch positions as below to assign a SCSI ID from 0 to 6. T o set the terminator ID, move the switch labeled 4. As shown below , the terminator is Off when the switch is set to the upper side, and On when it is to the lower side. The [...]

24 ▼ • Sample Configurations The following examples show typical configurations for the scanner , your computer and other SCSI devices. Scanner Is the Last SCSI Device. Set the scanner’ s terminator to On. Set the IDs of the other SCSI devices to nonconflicting numbers. Set the terminators of the other SCSI devices to Off. T erminator Off Set[...]

25 Scanner in the Middle of a Daisy Chain (First Position is Recommended) ▼ Set the scanner’ s terminator to Off. Set the scanner and other SCSI devices to nonconflicting IDs. Set the terminator of the last SCSI device to On. T erminator Off T erminator Off T erminator On Set SCSI ID *FB1200S_PG19-32 4/19/99, 7:33 PM 25[...]

26 SCSI Connector and SCSI Interface Cable Descriptions This scanner is equipped with both a Half Pitch 50-Pin and D-Sub 25-Pin connector (port). The supplied SCSI interface cable has a Half Pitch 50-Pin connector on one end and a D-Sub 25-Pin connector on the other . There are many other types of SCSI connector on the market. When choosing a SCSI [...]

27 • Common Connector T ypes Half Pitch 50-Pin (Female) Half Pitch 50-Pin (Male) Centronics 50-Pin (Female) Centronics 50-Pin (Male) Centronics Half Pitch 50-Pin (Female) Centronics Half Pitch 50-Pin (Male) D-Sub 25-Pin (Female) D-Sub 25-Pin (Male) Computer or SCSI Device Cable *FB1200S_PG19-32 4/19/99, 7:33 PM 27[...]

28 WARNING • The Half Pitch 50-Pin and Centronics Half Pitch 50-Pin connectors look alike and the sizes are similar . However , close examination reveals that the pin shapes are dif ferent. Be careful when purchasing. • Only high-impedance cables work with the scanner . Ensure that cables other than the supplied SCSI interface cable are of the [...]

29 Positioning Documents (No ADF) Documents must be placed on the document glass to be scanned. The instructions below are for manual positioning. If you are using the automatic document feeder (ADF) option, please see p. 33 . 1. Lift the document cover . 2. Place the document face down. Orient the document face down on the document glass with the [...]

30 WARNING • The maximum allowable size for scanning is 8.5 x 11.69 inches (216 x 297 millimeters), up to Letter or A4 size. • This scanner is equipped with an ultra-sensitive scanning unit. Opening the document cover during scanning, or improperly closing it, may affect the scanning r esults. If you are scanning thick documents, such as books,[...]

31 T ransporting the Scanner Always engage the lock before transporting the scanner . 1. T ur n off the computer and unplug the scanner . T urn off the power switches on the computer and all peripherals, such as the printer . After that, unplug the scanner's power cord from the electrical outlet and remove the AC adapter cord from the scanner [...]

32 3. Grasp the document cover at the hinges and lift it straight up and off. 4. Locate the lock switch (between the holes for the hinges) and push it toward the locked mark. 5. Attach the document cover . WARNING • Carrying or transporting the scanner without locking the scanning unit may damage it. Be particularly careful to lock the scanning u[...]

33 Components Guide ..................... 34 Attaching the ADF to the Scanner .. 36 Attaching the Cables ................... 38 Loading Documents .................... 44 Software Settings ........................ 46 Paper Jams ................................... 49 Problems with Scanned Images ....... 53 Frequent Misfeeds ....................... 58[...]

34 Components Guide ADF-S9 ADF Connector Cable Attach this cable to the ADF connector on the option cable. ADF Cover When paper jams occur , open this cover and remove the jammed paper . Hinge Brackets Attaches the ADF to the scanner . Insert the hinge brackets into the slots on the top face of the scanner . Document T ray Place the originals face [...]

35 Option Cable Option Connector Slide the cover on the side of the connector block to switch between the ADF connector and the F AU connector . Power Cord WARNING • Do not place objects other than documents on the ADF . *FB1200S_PG33-62.v.1P 4/19/99, 7:34 PM 35[...]

36 Attaching the ADF to the Scanner Use the following procedures to attach the ADF to the scanner . 1. Ensure that the computer and all peripheral devices ar e tur ned off. 2. Unplug the scanner's power cord fr om the electrical outlet. 3. Grasp the scanner's document cover close to the hinges and lift it straight off the scanner body . *[...]

37 4. Attach the ADF to the scanner in place of the document cover . Insert the ADF's hinge brackets into the slots on the scanner from directly above. ADF Hinge Brackets *FB1200S_PG33-62.v.1P 4/19/99, 7:34 PM 37[...]

38 Attaching the Cables Attach the ADF connector cable to the option cable (supplied) as shown below . ADF Connector Cable Option Cable Scanner AC Adapter and Power Cord *FB1200S_PG33-62.v.1P 4/19/99, 7:34 PM 38[...]

39 1. Attach the option cable to the option connector on the scanner . 2. Slide the cover on the connector block so that the ADF connector is visible. ADF ADF Connector Slide the Connector Cover *FB1200S_PG33-62.v.1P 4/19/99, 7:34 PM 39[...]

40 3. Attach the ADF connector cable to the ADF connector on the option cable's connector block. 4. Attach the power cord to the option cable AC adapter . ADF Connector Cable Option Cable AC Adapter Power Cord *FB1200S_PG33-62.v.1P 4/19/99, 7:34 PM 40[...]

41 5. Plug the power cord into an electrical outlet. 6. Plug the scanner's power cord into an electrical outlet. ADF Scanner *FB1200S_PG33-62.v.1P 4/19/99, 7:34 PM 41[...]

42 No tears No punched holes No staples or paperclips Acceptable Media The ADF can feed media falling within the following parameters. • Standard paper sizes: B5, A4, Letter , Legal Width: 7.2-8.5 in. (182-216 mm) / Length: 10.1-14.0 in. (257-356 mm) • Standard paper weights: 16-28 lb. (60-105 g/m 2 ) The following can cause paper jams and shou[...]

43 5 mm 30 ˚ ABC WARNING • Scan valuable or single-copy documents using the document glass, not the ADF , to avoid the risk of damaging the original in a paper jam. • The allowable curl on papers fed by the ADF is shown below . Do not use the ADF for papers with curls exceeding 30˚. T o scan photographs, books and papers not suited for the AD[...]

44 Loading Documents Observe the following precautions when loading documents into the ADF . WARNING • The maximum stack of documents that can be loaded into the ADF at one time is indicated by the stack mark on the inner side of the paper guide. The ADF can accommodate up to 20 sheets of 20 lb. bond (80 g/m 2 ) photocopy paper or a stack of docu[...]

45 2. Push the left edge of the document stack flush against the paper guide and as far under the ADF cover as possible. • If the document is a standard size, align its top corner with the corresponding paper alignment mark on the document tray . 3. Slide the movable paper guide lightly against the side of the stack. • Shift the movable paper g[...]

46 Softwar e Settings Follow the procedures below to set the software to scan documents loaded into the ADF . The settings may differ between software programs. NO TE • The ADF can be used to scan at resolutions up to 600 dpi. 1. Start ScanGear CS-S. • For instructions, see the Quick Start Guide . 2. Click the [FB1200S] tab. Windows *FB1200S_PG[...]

47 3. Click the arrow of the [Image Sour ce] list box and select [Document Feeder]. This is all that is required to set the scanner to choose the ADF as the document source. 4. Load documents into the ADF and click the [Preview] button. The first document will feed into the scanner and the preview image will begin to appear in the ScanGear CS-S win[...]

48 1. Start Plug-in Module CS-S. • For instructions, see the Quick Start Guide . 2. Open the [Prefer ences] menu and select [Auto document feeder]. This is all that is required to set the scanner to choose the ADF as the document source. 3. Load documents into the ADF and click the [Preview] button. The first document will feed into the scanner a[...]

49 Paper Jams Use the following procedures to clear paper jams where they occur in the ADF . Jams in the Document T ray 1. Lift the ADF cover . 2. Remove the jammed document by pulling it forward. *FB1200S_PG33-62.v.1P 4/19/99, 7:34 PM 49[...]

50 Jams during Document Ejection 1. Lift the ADF cover . 2. Lift the document tray . 3. Remove the jammed document by pulling it forward. *FB1200S_PG33-62.v.1P 4/19/99, 7:34 PM 50[...]

51 Jams Inside the ADF 1. Lift the ADF cover . 2. Raise the ADF unit on its hinges. 3., 4. Open the deliver y guide sheet cover . 5. Remove the delivery guide sheet. 6. Remove the jammed document by pulling it forward. Press the lock clips on both sides inward (3) and pull forward (4). *FB1200S_PG33-62.v.1P 4/19/99, 7:34 PM 51[...]

52 After Clearing a Paper Jam Return the delivery guide sheet, ADF unit, document tray and ADF cover to their original positions after clearing a paper jam. WARNING • Be careful not to damage or dirty the delivery guide sheet. Either condition may cause lines to appear on scanned images or reduce image quality in other ways. *FB1200S_PG33-59.v.1P[...]

53 Pr oblems with Scanned Images Streaked or unclear images may result if the transparent delivery guide sheet, which is located in the image scanning field, or the white calibration plate beneath it, are dirty or damaged. Follow the procedures below to clean or replace them. Cleaning the Delivery Guide Sheet 1. Unplug the scanner and ADF power cor[...]

54 WARNING • Do not apply pressure to the delivery guide sheet. It is easily damaged. • Never use alcohol, thinners or benzene to clean the equipment. They may distort, discolor or dissolve the delivery guide sheet or white calibration plate. 4. Open the delivery guide sheet cover . • T o open the cover , press the lock clips on both sides in[...]

55 5. Lift out the delivery guide sheet and lightly wipe both the interior of the ADF and the inner side of the delivery guide sheet with a soft, dry cloth. WARNING • Do not apply pressure to the surfaces. They are easily damaged. • Never use alcohol, thinners or benzene to clean the equipment. They may distort, discolor or dissolve the deliver[...]

56 6. Return the delivery guide sheet to its original position. • Align the two holes in the delivery guide sheet with the pegs on the back side of the cover . 7. T uck the edge of the delivery guide sheet under the document cover . • Gently lift up the edge of the document cover and insert the edge of the delivery guide sheet under the flap. W[...]

57 8. Close the delivery guide sheet cover . WARNING • Be extremely careful when closing the delivery guide sheet cover to keep the delivery guide sheet from slipping off the pegs on the back side of the cover . *FB1200S_PG33-62.v.1P 4/19/99, 7:34 PM 57[...]

58 Fr equent Misfeeds Follow the procedures below if you are experiencing frequent misfeeds. Y ou will need to clean the separator in the ADF . 1. Lift the ADF cover . *FB1200S_PG33-62.v.1P 4/20/99, 4:43 PM 58[...]

59 2. Press the separator down and forwar d to remove it. Clean it with a soft, dry cloth. 3. Position the clean or new separator over its slot, then press down and back to lock it in place. 4. Close the ADF cover . Dry Cloth Remove all dirt from the rubber portion *FB1200S_PG33-62.v.1P 4/20/99, 4:43 PM 59[...]

60 Appendices T roubleshooting ......................... 61 Scanner Not Identified ............... 74 Care and Maintenance ............... 76 Major Specifications ................... 78 Index ............................................ 80 Canon T echnical Support ................. 82 *FB1200S_PG60-83.v.1.P 4/25/99, 6:51 AM 60[...]

61 T roubleshooting Please read the suggestions below when scanning isn’ t proceeding as expected or when you encounter a problem. If the remedies suggested below do not solve your problem or is not listed in the following pages, Canon Computer Systems, Inc. offers a full range of customer technical suppor t options listed at the end of this guid[...]

62 Problems with Softwar e Installation Installation is unsuccessful Cause 1: Insufficient memory to run the installer program Solution: Close other software programs that are running and reinstall Cause 2: Insufficient free hard disk space Solution: Delete or transfer unnecessary files from the hard disk and reinstall. Refer to the Quick Start Gui[...]

63 Problems Star ting Softwar e Programs [Device initialization failed.] message is displayed (Windows) [Scanner not connected!] message displayed (Macintosh) Cause 1: Scanner not detected because the AC adapter is not correctly plugged into the electrical outlet Solution: Plug the AC adapter power cord securely into the electrical outlet and resta[...]

64 Problems starting ScanGear CS-S as a TW AIN driver from within another program Cause 1: Insufficient memory (RAM) available to start ScanGear CS-S Solution: Close programs other than the host program and start ScanGear CS-S Cause 2: ScanGear CS-S already running as a TWAIN driver within another pr ogram Solution: Close the ScanGear CS-S already [...]

65 Problems starting Plug-in Module CS-S as a plug-in from within another program Cause 1: Insufficient memory to start Plug-in Module CS-S Solution: Close programs other than the host program and start Plug-in Module CS-S Cause 2: Plug-in Module CS-S is not installed Solution: Install Plug-in Module CS-S (See Quick Start Guide ) Cause 3: Plug-in M[...]

66 Cause 3: SCSI card not operating correctly Solution: Follow the procedures below to confirm the operation of the SCSI card. • Windows 95/98 1. Click the [Start] button on the taskbar and select [Settings] and [Control Panel]. 2. Double-click the [System] icon. 3. Click the [Device Manager] tab. 4. Click the [+] icon that appears to the left of[...]

67 Scanner not identified (Part 2) • Please also read Scanner Not Identified (p. 74) Cause 1: Scanner not powered on when computer started Solution: Plug the scanner's power cord into an electrical outlet and restart the computer . Cause 2: SCSI interface cable is disconnected or loose Solution: Securely connect SCSI interface cable and rest[...]

68 Cause 7: Computer is not detecting the scanner properly Solution: Follow the procedures below to have the computer detect the scanner properly: • Windows 95/98 1. Click the [Start] button on the taskbar and select [Settings] and Control Panel]. 2. Double-click the [System] icon. 3. Click the [Device Manager] tab. 4. Click the [+] icon that app[...]

69 Problems with Scanning Scanner will not scan Cause 1: Scanner not powered up Solution: Securely connect the AC adapter to the scanner and the power cord to the electrical outlet, then restart the computer . (See Quick Start Guide ) Cause 2: Scanning unit locked Solution: Unlock scanning unit by setting lock switch to unlocked position (See p. 17[...]

70 Scanning unit fails to return to ready position (rear of scanner) Cause: Power cord fell out of contact with the electrical outlet or the AC adapter was unplugged from the scanner while scanning unit in motion Solution: Clear all documents and objects from the document glass, close the document cover , unplug the power cord from the electrical o[...]

71 Glossy color photo will not scan clearly Cause: Optical interference created by the photo adhering to document glass produces striped patterns Solution 1: Gently press down on the document cover Solution 2: Move the photo on the document glass to break the adhesion Solution 3: Clean the document glass (See p. 76) Stripes appear on scan of public[...]

72 Problems with the Automatic Document Feeder (ADF-S9) Documents Are Not Scanning Cause 1: ADF power not on Solution: Ensure that the ADF option cable is correctly connected to the AC adapter and that the power cord is plugged into a functioning electrical outlet. (See p. 38) Cause 2: ADF connector cable not attached Solution: Connect the ADF conn[...]

73 Cause 2: Documents sticking together Solution: Fan the documents well to separate them before placing them in the ADF . (See p. 42) Cause 3: Documents curled or wrinkled Solution: Uncurl or straighten out wrinkles before placing the documents in the ADF . (See p. 42) Lines Appear on Images Cause: The delivery guide sheet is dirty or damaged Solu[...]

74 Scanner Not Identified If the scanner is not identified, check the following in order . SCSI card installed? [SCSI Controller] icon displayed on Windows [Device Manager] tab? [SCSI Driver] icon displayed on SCSI Controller icon? Is the [!] or [x] mark displayed in the [SCSI Driver]? Ye s Ye s Ye s Ye s Ye s No No No No No Reinstall the SCSI card[...]

75 W as the power to the scanner on when the computer was started? Is the SCSI interface cable disconnected or loose? Is the SCSI interface cable correctly connected? Is the SCSI interface cable a high-impedance type? Is the SCSI ID repeated fr om another SCSI device? Is the terminator correctly set? Ye s No Ye s Ye s No Ye s No No No Ye s Ye s No [...]

76 Car e and Maintenance Clean of f the dirt and dust that adheres to the exterior , document glass and document cover of the scanner during the course of ordinary operation using the following procedures. 1. Power down the computer and peripheral devices. 2. Unplug the AC adapter from the electrical outlet. 3. Dampen a clean, soft cloth with water[...]

77 Never use substances containing alcohol, thinners or benzene to clean the equipment. Outer Casing Document Cover Document Glass 4. Thoroughly r emove any moisture or water vapor from the scanner with a dry cloth. Moisture left on the document glass or cover may damage photographs and other documents as well as interfere with imaging. *FB1200S_PG[...]

78 CanoScan FB1200S Scanner T ype Flatbed (stationary document type) Scanning Element CCD 3 line color Light Source Cold cathode fluorescent lamp Optical Resolution 1200 x 1200 dpi Selectable Resolution 50-9600 dpi (ScanGear CS-S) 25-9600 dpi (Plug-in Module CS-S) Scanning Bit Depth Color 12-bit input/12-bit or 8-bit output per RGB channel Grayscal[...]

79 Automatic Document Feeder (ADF-S9) Acceptable Paper Sizes A4, B5, Letter , Legal (Width: 7.2-8.5 in) (Length: 10.1-14.0 in) *Cannot feed transparencies Colors Black and white (2 colors) Maximum Sheets 20 sheets of 20 lb. bond (80 g/m 2 ) paper , stacked .08” (2 mm) high Paper Thickness 16 to 28 lb. bond (60-105 g/m 2 ) Power Requirements 100-1[...]

80 Index A AC adapter 18 ADF 33 , 34 Alignment Mark 17 , 29 Automatic Document Feeder 33 C Care and Maintenance 76 Connecting to the Computer 20 Connecting T wo or More SCSI Devices 20 Connector T ypes 26 , 27 D D-Sub 25-Pin 26 , 27 Daisy Chain Configuration 20 Dip Switch 18 , 22 Document Cover 17 Document Glass 17 F F AU 9 Film Adapter Unit 9 L Lo[...]

81 S Scanner Not Identified 74 Scanning Unit 17 , 31 SCSI Connector 18, 26 SCSI ID 20 , 22 SCSI Interface Cable 26 Space Around the Scanner 14 Specifications 78 Start Button 17 T T erminator 21 , 24 , 25 T roubleshooting 61 T roubleshooting the ADF 72 *FB1200S_PG60-83.v.1.P 4/20/99, 5:22 PM 81[...]

82 Canon T echnical Support Canon Computer Systems, Inc. of fers a full range of technical support options * including: • 24-hour , 7-day-a-week, toll-free automated support for troubleshooting issues on most current products ......................... (1-800-423-2366) • Speak to a technician free of service charge (currently Monday through Frid[...]