Chevrolet 2011 Impala manual

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 201 1 Chevrolet Impala Owner Manual M In Brief ... ..................... 1 - 1 Instrument Panel . . . . . . . . . . . . . . 1-2 Initial Drive Information . . . . . . . . 1-4 V ehicle Features . . . . . . . . . . . . . 1-14 Performance and Maintenance . . . . . . . . . . . . . . . . 1-17 Keys, Doors and Windows . . . 2-1 Keys and Locks . . . . . . . . . . . . . . . 2-2 Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-10 V ehicle Security . . . . . . . . . . . . . . 2-12 Exterior Mirrors . . . . . . . . . . . . . . . 2-14 Interior Mirrors . . . . . . . . . . . . . . . . 2-15 Windows . . . . . . . . . . . . . . . . . . . . . 2-16 R [...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 201 1 Chevrolet Impala Owner Manual M Wheels and T ires . . . . . . . . . . . 10-38 Jump Starting . . . . . . . . . . . . . . . 10-70 T owing . . . . . . . . . . . . . . . . . . . . . . 10-74 Appearance Care . . . . . . . . . . . 10-76 Service and Maintenance . . . 1 1-1 General Information . . . . . . . . . . 1 1-1 Scheduled Maintenance . . . . . . 1 1-2 Recommended Fluids, Lubricants, and Parts . . . . . . . 1 1-6 Maintenance Records . . . . . . . . 1 1-9 T echnical Data . . . . . . . . . . . . . . . 12-1 V ehicle Identification . . . . . . . . . 12-1 V ehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information . . . . [...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Introduction iii The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET , the CHEVROLET Emblem, IMP ALA, and the IMP ALA Emblem are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors. This manual describes features that may or may not be on your specific vehicle either because they are options that you did not purchase or due to changes subsequent to the printing of this owner manual. Please refer to the purchase documentation relating to your specific vehicle to confirm each of the[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 iv Introduction Using this Manual T o quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found. Danger , Warnings, and Cautions W arning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them. Danger indicates a hazard with a high level of risk which will result in serious injury or death. W arning or Caution indicates a hazard that could result in injury or death. { W ARNING These mean there is something that could hurt you or other people. Notice: This means th[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Introduction v V ehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) g : Audio Steering Wheel Controls or OnStar ® $ : Brake System Warning Light " : Charging System I : Cruise Control B : Engine Coolant T emperature O : Exterior Lamps # : Fog Lamps . : Fuel Gauge + : Fuses 3 : Headlamp High/Low-Beam Changer j : LA TCH System Child Restraints * : Malfunction Indicator Lamp : : Oil Pressure } : Power / : Remote V ehicle Start > : Safety Belt [...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 vi Introduction 2 NOTES[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-1 In Brief Instrument Panel Instrument Panel . . . . . . . . . . . . . . 1-2 Initial Drive Information Initial Drive Information . . . . . . . . 1-4 Remote Keyless Entry (RKE) System . . . . . . . . 1-4 Remote V ehicle Start . . . . . . . . . 1-5 Door Locks . . . . . . . . . . . . . . . . . . . 1-5 T runk Release . . . . . . . . . . . . . . . . 1-5 Windows . . . . . . . . . . . . . . . . . . . . . . 1-6 Seat Adjustment . . . . . . . . . . . . . . 1-6 Second Row Seats . . . . . . . . . . . 1-7 Head Restraint Adjustment . . . . 1-7 Safety Belt . . . . . . . . . . . . . . . . . . . . 1-8 Sensing System for Passenger Airbag . . .[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 1-2 In Brief Instrument Panel[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-3 A. Air V ents on page 8 ‑ 5 . B. Remote Trunk Release Button. See T runk on page 2 ‑ 10 . C. T urn and Lane-Change Signals on page 6 ‑ 5 . D. Instrument Cluster on page 5 ‑ 1 1 . E. Hazard Warning Flashers on page 6 ‑ 4 . F . Driver Information Center (DIC) on page 5 ‑ 24 . G. Passenger Airbag Status Indicator on page 5 ‑ 16 . H. AM-FM Radio on page 7 ‑ 6 . I. Exterior Lamp Controls on page 6 ‑ 2 . J. Instrument Panel Illumination Control on page 6 ‑ 6 . K. T raction Control System (TCS) on page 9 ‑ 29 (If Equipped). L. Steering Wheel Adjustment on page 5 ‑ 2 . M. Cruise Control on page 9 ‑ 32 . N.[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 1-4 In Brief Initial Drive Information This section provides a brief overview about some of the important features that may or may not be on your specific vehicle. For more detailed information, refer to each of the features which can be found later in this owner manual. Remote Keyless Entry (RKE) System The RKE transmitter is used to remotely lock and unlock the doors from up to 60 m (195 ft) away from the vehicle. Press K to unlock the driver door . Press again within five seconds to unlock all remaining doors. Press Q to lock all doors. Lock and unlock feedback can be personalized. See Vehicle Personalization on page 5 ‑ 36 for add[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-5 Remote V ehicle Start With this feature the engine can be started from outside of the vehicle. Starting the V ehicle 1. Aim the RKE transmitter at the vehicle. 2. Press Q . 3. Immediately after completing Step 2, press and hold / until the turn signal lamps flash. When the vehicle starts, the parking lamps will turn on and remain on as long as the engine is running. The doors will be locked and the climate control system may come on. The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once. Canceling a Remote Start T o cancel a remote start: . Ai[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 1-6 In Brief Windows The power window switches are on the driver door armrest. Each passenger door has a switch that controls only that window . Press the front of the switch to the first position to open the window . Pull the switch up to close it. For more information, see Power Windows on page 2 ‑ 17 . Seat Adjustment Manual Seats T o adjust a manual seat: 1. Lift the bar under the front edge of the seat cushion to unlock the seat. 2. Slide the seat to the desired position and release the bar . 3. T ry to move the seat back and forth to be sure the seat is locked in place. See Seat Adjustment on page 3 ‑ 3 . Use the lever on the [...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-7 See Power Seat Adjustment on page 3 ‑ 4 . Power Reclining Seatback T o adjust a power seatback, if equipped: . T ilt the top of the control rearward to recline. . T ilt the top of the control forward to raise. See “ Power Reclining Seatbacks ” under Reclining Seatbacks on page 3 ‑ 5 . Manual Lumbar Increase or decrease the lumbar support by repeatedly pushing down or pulling up on the lever . See Lumbar Adjustment on page 3 ‑ 4 for more information. Second Row Seats On vehicles with the flip and fold feature, the bottom seat cushions can be flipped forward and the seatback folded down to create an extended cargo a[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 1-8 In Brief Safety Belt Refer to the following sections for important information on how to use safety belts properly . . Safety Belts on page 3 ‑ 10 . . How to Wear Safety Belts Properly on page 3 ‑ 13 . . Lap-Shoulder Belt on page 3 ‑ 19 . . Lap Belt on page 3 ‑ 24 . . Lower Anchors and T ethers for Children (LA TCH System) on page 3 ‑ 50 . Sensing System for Passenger Airbag The passenger sensing system will turn off the right front passenger frontal airbag under certain conditions. The driver airbags, seat ‐ side impact airbags, and roof ‐ rail airbags are not affected by this. The passenger airbag status indicator wi[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-9 Mirror Adjustment Exterior Mirrors Controls for the outside power mirrors are on the driver door armrest. Press the left or right side of the selector located above the control pad to adjust the driver or passenger mirror . Then press the control pad to move the mirror in the desired direction. See Power Mirrors on page 2 ‑ 15 . Interior Mirror V ehicles with a manual rearview mirror can be adjusted by holding the mirror in the center to move it for a clearer view behind the vehicle. Adjust the mirror to avoid glare from the headlamps behind. Pull the lever , located at the bottom of the mirror for nighttime use. Return t[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 1-10 In Brief Do not adjust the steering wheel while driving. Interior Lighting Dome Lamp The center mounted dome lamp overhead comes on when a door is opened. This lamp can also be turned on by turning the instrument panel brightness control clockwise. Reading Lamps The vehicle has reading lamps that also act as the dome lamp. Press the button near each lamp to turn them on and off. Map Lamps The vehicle has map lamps on the rearview mirror . Push the button near each lamp to turn the map lamps on and off. For more information on interior lighting, see: . Exterior Lighting on page 1 ‑ 10 . . Courtesy Lamps on page 6 ‑ 6 . . Delaye[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-1 1 AUTO: Automatically operates the headlamps and other exterior lamps at normal brightness. ; : Turns on the parking lamps and taillamps. 2 : T urns on the headlamps and other exterior lamps. # : (If Equipped) Turns on the fog lamps. For more information, see: . Exterior Lamp Controls on page 6 ‑ 2 . . Fog Lamps on page 6 ‑ 5 . . Daytime Running Lamps (DRL)/ Automatic Headlamp System on page 6 ‑ 4 . Windshield Wiper/W asher The lever is located on the left side of the steering column. 8 : Single wipe, turn to 8 , then release. Several wipes, hold the band on 8 longer . 9 : Turns the windshield wipers off. 6 : Turn th[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 1-12 In Brief Climate Controls This vehicle may have a dual or single climate control system. The heating, cooling, defrost, defog, and ventilation can be controlled with either of these systems. Dual Zone with Optional Heated Seat Controls A. Fan Control B. Outside Air C. Recirculation D. Air Delivery Mode Control E. Air Conditioning F . Driver and Passenger Heated Seats G. Driver and Passenger T emperature Controls H. Rear Window Defogger[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-13 Single Zone A. Fan Control B. Outside Air C. T emperature Control D. Recirculation E. Air Delivery Mode Control F . Air Conditioning G. Rear Window Defogger See Climate Control Systems on page 8 ‑ 1 .[...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 1-14 In Brief V ehicle Features Radio(s) Radio with CD (MP3) O : Press to turn the system on and off. Turn to increase or decrease the volume. BAND: Press to choose between FM, AM, or XM ™ , if equipped. f : Select radio stations. © ¨ : Seek or scan stations. 4 : Press to display additional text information related to the current FM-RDS or XM station; or CD, MP3, or WMA song. If information is available during XM, CD, MP3, or WMA playback, the song title information displays on the top line of the display and artist information displays on the bottom line. When information is not available, “ No Info ” displays. For more inform[...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-15 For radios without a F A V button, up to 18 stations (6 FM1, 6 FM2, and 6 AM), can be programmed on the 6 numbered buttons. See Operation on page 7 ‑ 2 . Setting the Clock T o set the time and date for the Radio with CD (MP3): 1. T urn the radio on. 2. Press H and the HR, MIN, MM, DD, and YYYY (hour , minute, month, day , and year) display . 3. Press the pushbutton located below any one of the tabs that you want to change. 4. Increase or decrease the time or date by turning f clockwise or counterclockwise. For detailed instructions on setting the clock for your specific audio system, see Clock on page 5 ‑ 7 . Satellit[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 1-16 In Brief Steering Wheel Controls If equipped, these controls are located on the right side of the steering wheel. w : Press to go to the next radio station stored as a favorite, or the next track if a CD is playing. b g : Press to silence the vehicle speakers only . Press again to turn the sound on. Press and hold longer than two seconds to interact with the OnStar ® or Bluetooth systems, if equipped. c x : Press to go to the previous radio station stored as a favorite, the next track if a CD is playing, to reject an incoming call, or end a current call. SRCE : Press to choose between the radio, CD, and auxiliary input jack. + e [...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-17 [ : Press to disengage cruise control without erasing the set speed from memory . For more information, see Cruise Control on page 9 ‑ 32 . Power Outlets The vehicle has three 12 ‐ volt outlets which can be used to plug in electrical equipment, such as a cell phone or MP3 player . On vehicles with a center console, one outlet is located inside the center floor console and two outlets are located at the front of the console bin under the instrument panel. On vehicles without a center console, two are located under the climate controls and another outlet for the rear seat passengers is at the rear of the center front se[...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 1-18 In Brief Electronic Stability Control (ESC) The Electronic Stability Control system assists with directional control of the vehicle in difficult driving conditions. The system turns on automatically every time the vehicle is started. . T o turn off both traction control and Electronic Stability Control, press and hold 5 on the instrument panel until F illuminates and the appropriate DIC message displays. See Ride Control System Messages on page 5 ‑ 32 . . Press and release the button again to turn on both systems. For more information, see Electronic Stability Control (ESC) on page 9 ‑ 31 . Tire Pressure Monitor This vehicle m[...]

Black plate (19,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-19 Engine Oil Life System The engine oil life system calculates engine oil life based on vehicle use and displays a DIC message when it is necessary to change the engine oil and filter . The oil life system should be reset to 100% only following an oil change. Resetting the Oil Life System 1. Display OIL LIFE REMAINING on the DIC. 2. Press and hold the SET/RESET button on the DIC for more than five seconds. The oil life will change to 100%. See Engine Oil Life System on page 10 ‑ 10 . Fuel E85 (85% Ethanol) V ehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containin[...]

Black plate (20,1) Chevrolet Impala Owner Manual - 201 1 1-20 In Brief Roadside Assistance and OnStar If you have a current OnStar subscription, press the Q button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Assistance, and relay your exact location to get the help you need. Online Owner Center The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more. Sign up today at: www .chevyownercenter .com (U.S.) or www.gm.ca (Canada). OnStar ® OnStar ® uses several innovative technologies and live advisors to provide a wide ra[...]

Black plate (21,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-21 For a full description of OnStar services and system limitations, see the OnStar Owner's Guide in the glove box. OnStar service is subject to the OnStar terms and conditions included in the OnStar Subscriber Information. OnStar service cannot work unless the vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area. OnStar service also cannot work unless the vehicle is in a place where the wireless service provider OnStar has hired for that area has coverage, network capacity and reception when the service is needed, and technology that is compatible with the OnStar[...]

Black plate (22,1) Chevrolet Impala Owner Manual - 201 1 1-22 In Brief OnStar Steering Wheel Controls This vehicle may have a T alk/Mute button that can be used to interact with OnStar hands-free calling. See Steering Wheel Controls on page 5 ‑ 3 for more information. On some vehicles, the mute button can be used to dial numbers into voice mail systems, or to dial phone extensions. See the OnStar Owner's Guide for more information. Y our Responsibil ity Increase the volume of the radio if the OnStar advisor cannot be heard. If the light next to the OnStar buttons is red, the system may not be functioning properly . Press Q and request a vehicle diagnostic. If the light appears clear ([...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-1 Keys, Doors and Windows Keys and Locks K e y s .......................... 2 - 2 Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . 2-2 Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-3 Remote V ehicle Start . . . . . . . . . 2-5 Door Locks . . . . . . . . . . . . . . . . . . . 2-6 Power Door Locks . . . . . . . . . . . . 2-7 Delayed Locking . . . . . . . . . . . . . . 2-8 Automatic Door Locks . . . . . . . . . 2-8 Lockout Protection . . . . . . . . . . . . 2-9 Safety Locks . . . . . . . . . . . . . . . . . . 2-9 Doors T runk . . . . . . . . . . . . . . . . . . . [...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 2-2 Keys, Doors and Windows Keys and Locks Keys { W ARNING Leaving children in a vehicle with the ignition key is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or other controls or even make the vehicle move. The windows will function with the keys in the ignition and children could be seriously injured or killed if caught in the path of a closing window . Do not leave the keys in a vehicle with children. The key can be used for the ignition and the driver's door . If the vehicle is a taxi model, the key can also be used in the trunk. See your dealer if a [...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-3 Remote Keyless Entry (RKE) System Operation The Remote Keyless Entry (RKE) transmitter functions work up to 60 m (195 ft) away from the vehicle. There are other conditions which can affect the performance of the transmitter . See Remote Keyless Entry (RKE) System on page 2 ‑ 2 . With Remote Start Shown, Without Remote Start Similar / (Remote V ehicle Start): For vehicles with this feature, press to start the engine from outside the vehicle using the RKE transmitter . See Remote V ehicle Start on page 2 ‑ 5 for additional information. Q (Lock): Press to lock all the doors. If enabled through the Driver Inf[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 2-4 Keys, Doors and Windows Programming T ransmitters to the V ehicle Only RKE transmitters programmed to the vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer . When the replacement transmitter is programmed to the vehicle, all remaining transmitters must also be programmed. Any lost or stolen transmitters no longer work once the new transmitter is programmed. Each vehicle can have up to eight transmitters programmed to it. See your dealer to program new transmitters. Battery Replacement Replace the battery if the REPLACE BA TTERY IN REMOTE KEY message displays in t[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-5 2. Remove the old battery . Do not use a metal object. 3. Insert the new battery , positive side facing down. Replace with a CR2032 or equivalent battery . 4. Snap the transmitter back together . Remote V ehicle Start Y our vehicle may have a remote starting feature that allows you to start the engine from outside the vehicle. It may also start the vehicle's heating or air conditioning systems and rear window defogger . When the remote start system is active and the vehicle has an automatic climate control system, it will automatically regulate the inside temperature. Normal operation of these systems wi[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 2-6 Keys, Doors and Windows If it is the first remote start since the vehicle has been driven, repeat the previous steps, while the engine is still running, to extend the engine running time by 10 minutes from the time you repeat the steps for remote starting. The remote start running time can be extended one time and only after the first remote start. After entering the vehicle during a remote start, insert and turn the key to ON/RUN to drive the vehicle. The engine will shut off automatically after 10 minutes, unless a time extension has been done or the vehicle's key is inserted into the ignition switch and turned to ON/RUN. T o[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-7 W ARNING (Continued) So, all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven. . Y oung children who get into unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke. Always lock the vehicle whenever leaving it. . Outsiders can easily enter through an unlocked door when you slow down or stop your vehicle. Locking your doors can help prevent this from happening. From the outside, use the key in the driver door or use the Remote Keyless Entry (RKE) transmitter to[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 2-8 Keys, Doors and Windows If the vehicle has the optional content theft-deterrent system and it is armed, the power door lock switches will be disabled. Y ou must use the RKE transmitter or the key to unlock the doors when the system is armed. See Anti-Theft Alarm System on page 2 ‑ 12 . Delayed Locking This feature allows the driver to delay the actual locking of the doors. When the driver power door lock switch is pressed with the key removed from the ignition, and the driver door open, a chime will sound three times to signal that the delayed locking system is active. When all doors have been closed, the doors will lock automatic[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-9 Lockout Protection This feature helps prevent you from locking the doors while the key is in the ignition. Always remember to take your key with you when exiting the vehicle. If the lock switch is pressed on the door that is open and the key is in the ignition, all of the doors will lock and then the open door will unlock. A chime sounds continuously until the driver door is closed. Safety Locks Rear door security locks prevent passengers from opening the rear doors from the inside. The rear door security locks are located on the inside edge of each rear door . The rear doors must be opened to access them. T [...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 2-10 Keys, Doors and Windows Doors T runk { W ARNING Exhaust gases can enter the vehicle if it is driven with the liftgate, trunk/hatch open, or with any objects that pass through the seal between the body and the trunk/hatch or liftgate. Engine exhaust contains Carbon Monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death. (Continued) W ARNING (Continued) If the vehicle must be driven with the liftgate, or trunk/hatch open: . Close all of the windows. . Fully open the air outlets on or under the instrument panel. . Adjust the Climate Control system to a setting that brings in only outside air and se[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-1 1 Remote T runk Release G (Remote T runk Release): Press the button located next to the exterior lamps control on the left side of the instrument panel to open the trunk. The shift lever must be in P (Park). The trunk can also be opened by lowering the rear seat and pulling the emergency trunk release handle located inside the trunk. See Rear Seats (Split Folding) on page 3 ‑ 8 and “ Emergency T runk Release Handle ” following. Emergency T runk Release Handle Notice: Do not use the emergency trunk release handle as a tie-down or anchor point when securing items in the trunk as it could damage the handl[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 2-12 Keys, Doors and Windows V ehicle Security This vehicle has theft-deterrent features; however , they do not make it impossible to steal. Anti-Theft Alarm System Y our vehicle may have the optional content theft-deterrent alarm system. T o activate the theft-deterrent system: 1. Open the door . 2. Lock the door with the power door lock switch or the Remote Keyless Entry (RKE) transmitter . If you are using the RKE transmitter , the door does not need to be open. 3. Close all doors. Once armed, the alarm will go off if someone tries to enter the vehicle without using the RKE transmitter or a key or turns the ignition on with an incor[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-13 Immobilizer See Radio Frequency Statement on page 13 ‑ 17 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310. Immobilizer Operation This vehicle has P ASS-Key ® III+ (Personalized Automotive Security System) theft-deterrent system. P ASS-Key III+ is a passive theft-deterrent system. The system is automatically armed when the key is removed from the ignition. The system is automatically disarmed when the key is turned to ON/RUN, ACC/ACCESSORY , or ST ART from the LOCK/OFF position. Y ou do not have to manually arm or disarm [...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 2-14 Keys, Doors and Windows T o program the new additional key: 1. V erify that the new key has a 1 stamped on it. 2. Insert the original, already programmed key in the ignition and start the engine. If the engine will not start, see your dealer for service. 3. After the engine has started, turn the key to LOCK/OFF , and remove the key . 4. Insert the new key to be programmed and turn it to the ON/RUN position within five seconds of turning the ignition to the LOCK/OFF position in Step 3. The security light will turn off once the key has been programmed. 5. Repeat Steps 1 through 4 if additional keys are to be programmed. If you lose [...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-15 Power Mirrors Controls for the outside power mirrors are located on the driver door armrest. 1. Press the left or right side of the selector switch located above the control pad, to select the driver or passenger mirror . 2. Press one of the four buttons located on the control pad to move the mirror to the desired direction. 3. Adjust each outside mirror so that a little of the vehicle and the area behind it can be seen. Keep the selector switch in the center position when not adjusting either outside mirror . Heated Mirrors For vehicles with heated mirrors: = (Rear Window Defogger): Press to heat the outsi[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 2-16 Keys, Doors and Windows Automatic Dimming Rearview Mirror The vehicle may have an automatic dimming inside rearview mirror . Automatic dimming reduces the glare from the headlamps of the vehicle behind you. The dimming feature comes on and the indicator light illuminates each time the ignition is turned to start. O (On/Off): Press to turn the dimming feature on or off. V ehicles with OnStar have three additional control buttons for the OnStar system. See your dealer for more information about OnStar and how to subscribe to it. See the OnStar Owner Guide for more information about the services OnStar provides. Cleaning the Mirror D[...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-17 Power Windows { W ARNING Leaving children in a vehicle with the keys is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or other controls or even make the vehicle move. The windows will function and they could be seriously injured or killed if caught in the path of a closing window . Do not leave keys in a vehicle with children. When there are children in the rear seat use the window lockout button to prevent unintentional operation of the windows. The switches on the driver door armrest are used to control each of the windows. Each [...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 2-18 Keys, Doors and Windows Express-Down Window The driver window switch has an express-down feature labeled AUTO. This lets you lower the window completely without holding the switch. Press the front of the switch to the second position and release. T o stop the window while it is lowering, briefly pull up on the switch. Window Lockout o (Window Lockout): The driver window switches also include a lockout switch. Press the right side of the switch to prevent the rear passengers from using their window switches. The driver can still control all the windows and the front passenger can control their own window with the lockout on. Press [...]

Black plate (19,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-19 Roof Sunroof On vehicles with a sunroof, the sunroof switches are on the overhead console. The sunroof can only be operated when the ignition is in ON/RUN or ACC/ACCESSORY , or when Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9 ‑ 18 . Q (V ent/Express-Open): Press this switch once to vent the sunroof when it is closed. When using the vent, the sunshade should be fully opened. The sunshade can be opened or closed manually by sliding it rearward or forward. From the vent position, press this switch again to activate the express-open feature. Press the close switch to[...]

Black plate (20,1) Chevrolet Impala Owner Manual - 201 1 2-20 Keys, Doors and Windows 2 NOTES[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-1 Seats and Restraints Head Restraints Head Restraints . . . . . . . . . . . . . . . 3-2 Front Seats Seat Adjustment . . . . . . . . . . . . . . 3-3 Center Seat . . . . . . . . . . . . . . . . . . . 3-4 Power Seat Adjustment . . . . . . . 3-4 Lumbar Adjustment . . . . . . . . . . . 3-4 Reclining Seatbacks . . . . . . . . . . 3-5 Heated Front Seats . . . . . . . . . . . 3-7 Rear Seats Rear Seats (Split Folding) . . . . . 3-8 Safety Belts Safety Belts . . . . . . . . . . . . . . . . . . 3-10 How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . 3-13 Lap-Shoulder Belt . . . . . . . . . . . 3-19 Sa[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 3-2 Seats and Restraints Head Restraints The vehicle's front seats have adjustable head restraints in the outboard seating positions. { W ARNING With head restraints that are not installed and adjusted properly , there is a greater chance that occupants will suffer a neck/ spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted properly . Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant's head. This position reduces the chance of a neck injury in a crash. The height of the head restraint can be adjusted. Pull the he[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-3 Rear Seat The vehicle's rear seat has head restraints in the outboard seating positions that cannot be adjusted. The vehicle's rear seat has a headrest in the center seating position that cannot be adjusted. The rear seat head restraints and headrest are not designed to be removed. Front Seats Seat Adjustment Manual Seats { W ARNING Y ou can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver seat only when the vehicle is not moving. T o m[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 3-4 Seats and Restraints Center Seat The vehicle may have a front center seat. There are cupholders on the underside of the seat cushion. T o use them, flip the seat cushion forward. The seat can also be used as a storage area by lowering the seatback. See Center Console Storage on page 4 ‑ 2 . The seatback doubles as an armrest for the driver or front passenger when the center seat is unoccupied. Power Seat Adjustment T o adjust a power seat, if equipped: . Move the seat forward or rearward by sliding the control forward or rearward. . Raise or lower the front or rear of the seat cushion by moving the front or rear of the control up [...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-5 Reclining Seatbacks { W ARNING Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job when reclined like this. The shoulder belt cannot do its job because it will not be against your body . Instead, it will be in front of you. In a crash, you could go into it, receiving neck or other injuries. (Continued) W ARNING (Continued) The lap belt cannot do its job either . In a crash, the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper pro[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 3-6 Seats and Restraints Manual Reclining Seatbacks { W ARNING Y ou can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver seat only when the vehicle is not moving. { W ARNING If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked. T o recline a manual seatback: 1. Lift the lever . 2. Move the seatback to the desired position, an[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-7 Heated Front Seats { W ARNING If you cannot feel temperature change or pain to the skin, the seat heater may cause burns even at low temperatures. T o reduce the risk of burns, people with such a condition should use care when using the seat heater, especially for long periods of time. Do not place anything on the seat that insulates against heat, such as a blanket, cushion, cover or similar item. This may cause the seat heater to overheat. An overheated seat heater may cause a burn or may damage the seat. If available, the heated seat buttons are on the climate control panel. The ignition must be on to operate [...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 3-8 Seats and Restraints Rear Seats Rear Seats (Split Folding) Flip and Fold Feature With this feature, the seat cushions flip forward and the seatbacks fold down to create an extended flat cargo area. T o flip the seat cushion and fold the seatback: 1. Make sure the front seats are not reclined. The seat cushion will not flip forward completely if the front seats are reclined. 2. Flip the seat cushion forward by pulling up on the tab in the center of the seat cushion where the seatback meets the seat cushion. 3. Lower the seatback by pulling forward on the tab on the outboard side of the seatback.[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-9 T o return the seats to the normal position: { W ARNING If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked. 1. Raise the seatback and make sure it latches. { W ARNING A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 3-10 Seats and Restraints Safety Belts This section of the manual describes how to use safety belts properly . It also describes some things not to do with safety belts. { W ARNING Do not let anyone ride where a safety belt cannot be worn properly . In a crash, if you or your passenger(s) are not wearing safety belts, the injuries can be much worse. Y ou can hit things inside the vehicle harder or be ejected from the vehicle. Y ou and your passenger(s) can be seriously injured or killed. In the same crash, you might not be, if you are buckled up. Always fasten your safety belt, and check that your passenger(s) are restrained properly t[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-1 1 Why Safety Belts Work When you ride in or on anything, you go as fast as it goes. T ake the simplest vehicle. Suppose it is just a seat on wheels. Put someone on it. Get it up to speed. Then stop the vehicle. The rider does not stop.[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 3-12 Seats and Restraints The person keeps going until stopped by something. In a real vehicle, it could be the windshield... or the instrument panel... or the safety belts! With safety belts, you slow down as the vehicle does. Y ou get more time to stop. Y ou stop over more distance, and your strongest bones take the forces. That is why safety belts make such good sense. Questions and Answers About Safety Belts Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt? A: Y ou could be — whether you are wearing a safety belt or not. But your chance of being conscious during and after an accident, so you can unb[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-13 Q: If my vehicle has airbags, why should I have to wear safety belts? A: Airbags are supplemental systems only; so they work with safety belts — not instead of them. Whether or not an airbag is provided, all occupants still have to buckle up to get the most protection. That is true not only in frontal collisions, but especially in side and other collisions. Q: If I am a good driver , and I never drive far from home, why should I wear safety belts? A: Y ou may be an excellent driver , but if you are in a crash — even one that is not your fault — you and your passenger(s) can be hurt. Being a good driver d[...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 3-14 Seats and Restraints First, before you or your passenger(s) wear a safety belt, there is important information you should know . Sit up straight and always keep your feet on the floor in front of you. The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones and you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force on your abdomen. This could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take [...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-15 { W ARNING Y ou can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury . The shoulder belt should fit snugly against your body . Q: What is wrong with this? A: The lap belt is too loose. It will not give nearly as much protection this way . { W ARNING Y ou can be seriously hurt if your lap belt is too loose. In a crash, you could slide under the lap belt and apply force on your abdomen. This could cause serious or even fatal injuries. The lap belt should be worn low and snug on the hips, just touching the thighs.[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 3-16 Seats and Restraints Q: What is wrong with this? A: The belt is buckled in the wrong buckle. { W ARNING Y ou can be seriously injured if your belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not on the pelvic bones. This could cause serious internal injuries. Always buckle your belt into the buckle nearest you. Q: What is wrong with this? A: The belt is over an armrest.[...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-17 { W ARNING Y ou can be seriously injured if your belt goes over an armrest like this. The belt would be much too high. In a crash, you can slide under the belt. The belt force would then be applied on the abdomen, not on the pelvic bones, and that could cause serious or fatal injuries. Be sure the belt goes under the armrests. Q: What is wrong with this? A: The shoulder belt is worn under the arm. It should be worn over the shoulder at all times. { W ARNING Y ou can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chan[...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 3-18 Seats and Restraints Q: What is wrong with this? A: The belt is behind the body . { W ARNING Y ou can be seriously injured by not wearing the lap-shoulder belt properly . In a crash, you would not be restrained by the shoulder belt. Y our body could move too far forward increasing the chance of head and neck injury . Y ou might also slide under the lap belt. The belt force would then be applied right on the abdomen. That could cause serious or fatal injuries. The shoulder belt should go over the shoulder and across the chest. Q: What is wrong with this? A: The belt is twisted across the body . { W ARNING Y ou can be seriously inju[...]

Black plate (19,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-19 Lap-Shoulder Belt All seating positions in the vehicle have a lap-shoulder belt except for the center front passenger position (if equipped), which has a lap belt. See Lap Belt on page 3 ‑ 24 for more information. The following instructions explain how to wear a lap-shoulder belt properly . 1. Adjust the seat, if the seat is adjustable, so you can sit up straight. T o see how , see “ Seats ” in the Index. 2. Pick up the latch plate and pull the belt across you. Do not let it get twisted. The lap-shoulder belt may lock if you pull the belt across you very quickly . If this happens, let the belt go back sl[...]

Black plate (20,1) Chevrolet Impala Owner Manual - 201 1 3-20 Seats and Restraints 5. T o make the lap part tight, pull up on the shoulder belt. It may be necessary to pull stitching on the safety belt through the latch plate to fully tighten the lap belt on smaller occupants. T o unlatch the belt, push the button on the buckle. The belt should return to its stowed position. Before a door is closed, be sure the belt is out of the way . If a door is slammed against a safety belt, damage can occur to both the safety belt and the vehicle. Shoulder Belt Height Adjuster The vehicle has shoulder belt height adjusters for the driver and right front passenger positions. Adjust the height so the shou[...]

Black plate (21,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-21 Squeeze the buttons (A) on the sides of the height adjuster and move the height adjuster to the desired position. Y ou can move the adjuster up just by pushing up on the shoulder belt guide. After the adjuster is set to the desired position, try to move it down without squeezing the buttons to make sure it has locked into position. Safety Belt Pretensioners This vehicle has safety belt pretensioners for front outboard occupants. Although the safety belt pretensioners cannot be seen, they are part of the safety belt assembly . They can help tighten the safety belts during the early stages of a moderate to sever[...]

Black plate (22,1) Chevrolet Impala Owner Manual - 201 1 3-22 Seats and Restraints Rear Safety Belt Comfort Guides This vehicle may have rear shoulder belt comfort guides for each outboard passenger position in the rear seat. If not, they are available through your dealer . The guides may provide added safety belt comfort for older children who have outgrown booster seats and for some adults. When installed and properly adjusted, the comfort guide positions the belt away from the neck and head. Here is how to install a comfort guide to the safety belt: 1. Pull the guide out from the pocket on the edge of the seatback. 2. Place the guide over the belt, and insert the two edges of the belt int[...]

Black plate (23,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-23 W ARNING (Continued) The person wearing the belt could be seriously injured. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. 4. Buckle, position, and release the safety belt as described previously in this section. Make sure the shoulder portion of the belt is on the shoulder and not falling off of it. The belt should be close to, but not contacting, the neck. T o remove and store the comfort guide, squeeze the belt edges together so that the safety belt can be removed from the guide. Slide the guide into the storage poc[...]

Black plate (24,1) Chevrolet Impala Owner Manual - 201 1 3-24 Seats and Restraints Lap Belt This section is only for the lap belt. T o learn how to wear a lap-shoulder belt, see Lap-Shoulder Belt on page 3 ‑ 19 . The vehicle may have a center seating position. When you sit in the center front seating position, you have a lap safety belt, which has no retractor . T o make the belt longer , tilt the latch plate and pull it along the belt. Buckle, position, and release it the same way as the lap part of a lap-shoulder belt. T o make the belt shorter , pull its free end as shown until the belt is snug. If the belt is not long enough, see Safety Belt Extender on page 3 ‑ 24 . Make sure the re[...]

Black plate (25,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-25 from doing its job. See your dealer to have it repaired. T orn or frayed safety belts may not protect you in a crash. They can rip apart under impact forces. If a belt is torn or frayed, get a new one right away . Make sure the safety belt reminder light is working. See Safety Belt Reminders on page 5 ‑ 14 for more information. Keep safety belts clean and dry . See Safety Belt Care on page 3 ‑ 25 . Safety Belt Care Keep belts clean and dry . { W ARNING Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only w[...]

Black plate (26,1) Chevrolet Impala Owner Manual - 201 1 3-26 Seats and Restraints Airbag System The vehicle has the following airbags: . A frontal airbag for the driver . . A frontal airbag for the right front passenger . . A seat ‐ mounted side impact airbag for the driver . . A seat ‐ mounted side impact airbag for the right front passenger . . A roof-rail airbag for the driver and passenger directly behind the driver . . A roof-rail airbag for the right front passenger and passenger seated directly behind the right front passenger . All of the airbags in the vehicle will have the word AIRBAG embossed in the trim or on an attached label near the deployment opening. For frontal airbags[...]

Black plate (27,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-27 { W ARNING Airbags inflate with great force, faster than the blink of an eye. Anyone who is up against, or very close to, any airbag when it inflates can be seriously injured or killed. Do not sit unnecessarily close to the airbag, as you would be if you were sitting on the edge of your seat or leaning forward. Safety belts help keep you in position before and during a crash. Always wear your safety belt, even with airbags. The driver should sit as far back as possible while still maintaining control of the vehicle. Occupants should not lean on or sleep against the door or side windows in seating positions wit[...]

Black plate (28,1) Chevrolet Impala Owner Manual - 201 1 3-28 Seats and Restraints Where Are the Airbags? The driver frontal airbag is in the middle of the steering wheel. The right front passenger frontal airbag is in the instrument panel on the passenger side. Driver Side Shown, Passenger Side Similar The seat ‐ mounted side impact airbags for the driver and right front passenger are in the side of the seatbacks closest to the door .[...]

Black plate (29,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-29 Driver Side Shown, Passenger Side Similar The roof-rail airbags for the driver , right front passenger , and second row outboard passengers are in the ceiling above the side windows. { W ARNING If something is between an occupant and an airbag, the airbag might not inflate properly or it might force the object into that person causing severe injury or even death. The path of an inflating airbag must be kept clear . Do not put anything between an occupant and an airbag, and do not attach or put anything on the steering wheel hub or on or near any other airbag covering. (Continued) W ARNING (Continued) Do not us[...]

Black plate (30,1) Chevrolet Impala Owner Manual - 201 1 3-30 Seats and Restraints When Should an Airbag Inflate? Frontal airbags are designed to inflate in moderate to severe frontal or near-frontal crashes to help reduce the potential for severe injuries mainly to the driver's or right front passenger's head and chest. However , they are only designed to inflate if the impact exceeds a predetermined deployment threshold. Deployment thresholds are used to predict how severe a crash is likely to be in time for the airbags to inflate and help restrain the occupants. Whether the frontal airbags will or should deploy is not based on how fast your vehicle is traveling. It depends large[...]

Black plate (31,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-31 Roof-rail airbags are not intended to inflate in rollovers or rear impacts. A seat-mounted side impact airbag is intended to deploy on the side of the vehicle that is struck. Both roof-rail airbags will deploy when either side of the vehicle is struck. In any particular crash, no one can say whether an airbag should have inflated simply because of the damage to a vehicle or because of what the repair costs were. For frontal airbags, inflation is determined by what the vehicle hits, the angle of the impact, and how quickly the vehicle slows down. For seat-mounted side impact and roof-rail airbags, deployment is[...]

Black plate (32,1) Chevrolet Impala Owner Manual - 201 1 3-32 Seats and Restraints What Will Y ou See After an Airbag Inflates? After the frontal airbags and seat-mounted side impact airbags inflate, they quickly deflate, so quickly that some people may not even realize an airbag inflated. Roof-rail airbags may still be at least partially inflated for some time after they deploy . Some components of the airbag module may be hot for several minutes. For location of the airbag modules, see What Makes an Airbag Inflate? on page 3 ‑ 31 . The parts of the airbag that come into contact with you may be warm, but not too hot to touch. There may be some smoke and dust coming from the vents in the d[...]

Black plate (33,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-33 { W ARNING A crash severe enough to inflate the airbags may have also damaged important functions in the vehicle, such as the fuel system, brake and steering systems, etc. Even if the vehicle appears to be drivable after a moderate crash, there may be concealed damage that could make it difficult to safely operate the vehicle. Use caution if you should attempt to restart the engine after a crash has occurred. In many crashes severe enough to inflate the airbag, windshields are broken by vehicle deformation. Additional windshield breakage may also occur from the right front passenger airbag. . Airbags are desig[...]

Black plate (34,1) Chevrolet Impala Owner Manual - 201 1 3-34 Seats and Restraints Passenger Sensing System The vehicle has a passenger sensing system for the right front passenger position. The passenger airbag status indicator will be visible on the instrument panel when the vehicle is started. United States Canada The words ON and OFF , or the symbol for on and off, will be visible during the system check. If you are using remote start to start the vehicle from a distance, if equipped, you may not see the system check. When the system check is complete, either the word ON or the word OFF , or the symbol for on or off, will be visible. See Passenger Airbag Status Indicator on page 5 ‑ 16[...]

Black plate (35,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-35 { W ARNING A child in a rear-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates. This is because the back of the rear-facing child restraint would be very close to the inflating airbag. A child in a forward-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates and the passenger seat is in a forward position. Even if the passenger sensing system has turned off the right front passenger frontal airbag, no system is fail-safe. No one can guarantee that an airbag will not deploy under some unusual circumstance, eve[...]

Black plate (36,1) Chevrolet Impala Owner Manual - 201 1 3-36 Seats and Restraints For some children, including children in child restraints, and for very small adults, the passenger sensing system may or may not turn off the right front passenger frontal airbag, depending upon the person's seating posture and body build. Everyone in the vehicle who has outgrown child restraints should wear a safety belt properly — whether or not there is an airbag for that person. { W ARNING If the airbag readiness light ever comes on and stays on, it means that something may be wrong with the airbag system. T o help avoid injury to yourself or others, have the vehicle serviced right away . See Airba[...]

Black plate (37,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-37 If the Off Indicator is Lit for an Adult-Size Occupant If a person of adult-size is sitting in the right front passenger seat, but the off indicator is lit, it could be because that person is not sitting properly in the seat. If this happens, use the following steps to allow the system to detect that person and enable the right front passenger frontal airbag: 1. T urn the vehicle off. 2. Remove any additional material from the seat, such as blankets, cushions, seat covers, seat heaters, or seat massagers. 3. Place the seatback in the fully upright position. 4. Have the person sit upright in the seat, centered [...]

Black plate (38,1) Chevrolet Impala Owner Manual - 201 1 3-38 Seats and Restraints A wet seat can affect the performance of the passenger sensing system. Here is how: . The passenger sensing system may turn off the passenger airbag when liquid is soaked into the seat. If this happens, the off indicator will be lit, and the airbag readiness light on the instrument panel will also be lit. . Liquid pooled on the seat that has not soaked in may make it more likely that the passenger sensing system will enable (turn on) the passenger airbag while a child restraint or child occupant is on the seat. If the passenger airbag is turned on, the on indicator will be lit. If the passenger seat gets wet, [...]

Black plate (39,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-39 Adding Equipment to the Airbag-Equipped V ehicle Q: Is there anything I might add to or change about the vehicle that could keep the airbags from working properly? A: Y es. If you add things that change the vehicle's frame, bumper system, height, front end or side sheet metal, they may keep the airbag system from working properly . Changing or moving any parts of the front seats, safety belts, the airbag sensing and diagnostic module, steering wheel, instrument panel, roof-rail airbag modules, ceiling headliner or pillar garnish trim, front sensors, side impact sensors, or airbag wiring can affect the ope[...]

Black plate (40,1) Chevrolet Impala Owner Manual - 201 1 3-40 Seats and Restraints Airbag System Check The airbag system does not need regularly scheduled maintenance or replacement. Make sure the airbag readiness light is working. See Airbag Readiness Light on page 5 ‑ 15 for more information. Notice: If an airbag covering is damaged, opened, or broken, the airbag may not work properly . Do not open or break the airbag coverings. If there are any opened or broken airbag covers, have the airbag covering and/or airbag module replaced. For the location of the airbag modules, see What Makes an Airbag Inflate? on page 3 ‑ 31 . See your dealer for service. Replacing Airbag System Parts After [...]

Black plate (41,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-41 Child Restraints Older Children Older children who have outgrown booster seats should wear the vehicle's safety belts. The manufacturer's instructions that come with the booster seat state the weight and height limitations for that booster . Use a booster seat with a lap-shoulder belt until the child passes the fit test below: . Sit all the way back on the seat. Do the knees bend at the seat edge? If yes, continue. If no, return to the booster seat. . Buckle the lap-shoulder belt. Does the shoulder belt rest on the shoulder? If yes, continue. If no, try using the rear safety belt comfort guide. See ?[...]

Black plate (42,1) Chevrolet Impala Owner Manual - 201 1 3-42 Seats and Restraints According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position. In a crash, children who are not buckled up can strike other people who are buckled up, or can be thrown out of the vehicle. Older children need to use safety belts properly . { W ARNING Never do this. Never allow two children to wear the same safety belt. The safety belt can not properly spread the impact forces. In a crash, the two children can be crushed together and seriously injured. A safety belt must be used by only one perso[...]

Black plate (43,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-43 W ARNING (Continued) That could cause serious or fatal injuries. The shoulder belt should go over the shoulder and across the chest. Infants and Y oung Children Everyone in a vehicle needs protection! This includes infants and all other children. Neither the distance traveled nor the age and size of the traveler changes the need, for everyone, to use safety restraints. In fact, the law in every state in the United States and in every Canadian province says children up to some age must be restrained while in a vehicle. { W ARNING Children can be seriously injured or strangled if a shoulder belt is wrapped aroun[...]

Black plate (44,1) Chevrolet Impala Owner Manual - 201 1 3-44 Seats and Restraints Children who are not restrained properly can strike other people, or can be thrown out of the vehicle. { W ARNING Never do this. Never hold an infant or a child while riding in a vehicle. Due to crash forces, an infant or a child will become so heavy it is not possible to hold it during a crash. For example, in a crash at only 40 km/h (25 mph), a 5.5 kg (12 lb) infant will suddenly become a 1 10 kg (240 lb) force on a person's arms. An infant should be secured in an appropriate restraint. { W ARNING Never do this. Children who are up against, or very close to, any airbag when it inflates can be seriously [...]

Black plate (45,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-45 Q: What are the different types of add-on child restraints? A: Add-on child restraints, which are purchased by the vehicle's owner , are available in four basic types. Selection of a particular restraint should take into consideration not only the child's weight, height, and age but also whether or not the restraint will be compatible with the motor vehicle in which it will be used. For most basic types of child restraints, there are many different models available. When purchasing a child restraint, be sure it is designed to be used in a motor vehicle. If it is, the restraint will have a label sayin[...]

Black plate (46,1) Chevrolet Impala Owner Manual - 201 1 3-46 Seats and Restraints Child Restraint Systems (A) Rear ‐ Facing Infant Seat A rear-facing infant seat (A) provides restraint with the seating surface against the back of the infant. The harness system holds the infant in place and, in a crash, acts to keep the infant positioned in the restraint. (B) Forward-Facing Child Seat A forward-facing child seat (B) provides restraint for the child's body with the harness. (C) Booster Seats A booster seat (C) is a child restraint designed to improve the fit of the vehicle's safety belt system. A booster seat can also help a child to see out the window .[...]

Black plate (47,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-47 Securing an Add-On Child Restraint in the V ehicle { W ARNING A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle. Secure the child restraint properly in the vehicle using the vehicle's safety belt or LA TCH system, following the instructions that came with that child restraint and the instructions in this manual. T o help reduce the chance of injury , the child restraint must be secured in the vehicle. Child restraint systems must be secured in vehicle seats by lap belts or the lap belt portion of a lap-shoulder belt, or by the LA TCH system[...]

Black plate (48,1) Chevrolet Impala Owner Manual - 201 1 3-48 Seats and Restraints Where to Put the Restraint According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position. We recommend that children and child restraints be secured in a rear seat, including: an infant or a child riding in a rear-facing child restraint; a child riding in a forward-facing child seat; an older child riding in a booster seat; and children, who are large enough, using safety belts. A label on your sun visor says, “ Never put a rear-facing child seat in the front. ” This is because the risk to [...]

Black plate (49,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-49 W ARNING (Continued) Secure rear-facing child restraints in a rear seat, even if the airbag is off. If you secure a forward-facing child restraint in the right front seat, always move the front passenger seat as far back as it will go. It is better to secure the child restraint in a rear seat. See Passenger Sensing System on page 3 ‑ 34 for additional information. { W ARNING A child in a child restraint in the center front seat can be badly injured or killed by the frontal airbags if they inflate. Never secure a child restraint in the center front seat. It is always better to secure a child restraint in a re[...]

Black plate (50,1) Chevrolet Impala Owner Manual - 201 1 3-50 Seats and Restraints Lower Anchors and T ethers for Children (LA TCH System) The LA TCH system holds a child restraint during driving or in a crash. This system is designed to make installation of a child restraint easier . The LA TCH system uses anchors in the vehicle and attachments on the child restraint that are made for use with the LA TCH system. Make sure that a LA TCH-compatible child restraint is properly installed using the anchors, or use the vehicle's safety belts to secure the restraint, following the instructions that came with that restraint, and also the instructions in this manual. When installing a child res[...]

Black plate (51,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-51 Lower Anchors Lower anchors (A) are metal bars built into the vehicle. There are two lower anchors for each LA TCH seating position that will accommodate a child restraint with lower attachments (B). T op T ether Anchor A top tether (A, C) anchors the top of the child restraint to the vehicle. A top tether anchor is built into the vehicle. The top tether attachment (B) on the child restraint connects to the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash. Y our child restraint may have a single tether (A) or a dual tether[...]

Black plate (52,1) Chevrolet Impala Owner Manual - 201 1 3-52 Seats and Restraints Lower Anchor and T op T ether Anchor Locations Rear Seat i (T op T ether Anchor): Seating positions with top tether anchors. j (Lower Anchor): Seating positions with two lower anchors. T o assist you in locating the lower anchors, each seating position with lower anchors has two labels, near the crease between the seatback and the seat cushion. T o assist you in locating the top tether anchors, the top tether anchor symbol is located on the cover . The top tether anchors are located under the covers on the rear seatback filler panel behind each head restraint. Be sure to use an anchor located on the same side [...]

Black plate (53,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-53 According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position. See Where to Put the Restraint on page 3 ‑ 48 for additional information. Securing a Child Restraint Designed for the LA TCH System { W ARNING If a LA TCH-type child restraint is not attached to anchors, the child restraint will not be able to protect the child correctly . In a crash, the child could be seriously injured or killed. Install a LA TCH-type child restraint properly using the anchors, or use the vehicle's safety b[...]

Black plate (54,1) Chevrolet Impala Owner Manual - 201 1 3-54 Seats and Restraints Do not fold the empty rear seat with a safety belt buckled. This could damage the safety belt or the seat. Unbuckle and return the safety belt to its stowed position, before folding the seat. 1. Attach and tighten the lower attachments to the lower anchors. If the child restraint does not have lower attachments or the desired seating position does not have lower anchors, secure the child restraint with the top tether and the safety belts. Refer to your child restraint manufacturer instructions and the instructions in this manual. 1.1. Find the lower anchors for the desired seating position. 1.2. Put the child [...]

Black plate (55,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-55 If the position you are using has a fixed headrest and you are using a dual tether , route the tether around the head restraint. 3. Before placing a child in the child restraint, make sure it is securely held in place. T o check, grasp the child restraint at the LA TCH path and attempt to move it side ‐ to ‐ side and back ‐ and ‐ forth. There should be no more than 2.5 cm (1 in) of movement, for proper installation. Replacing LA TCH System Parts After a Crash { W ARNING A crash can damage the LA TCH system in the vehicle. A damaged LA TCH system may not properly secure the child restraint, resulting in[...]

Black plate (56,1) Chevrolet Impala Owner Manual - 201 1 3-56 Seats and Restraints In Canada, the law requires that forward-facing child restraints have a top tether , and that the tether be attached. If the child restraint does not have the LA TCH system, you will be using the safety belt to secure the child restraint in this position. Be sure to follow the instructions that came with the child restraint. Secure the child in the child restraint when and as the instructions say . If more than one child restraint needs to be installed in the rear seat, be sure to read Where to Put the Restraint on page 3 ‑ 48 . 1. Put the child restraint on the seat. 2. Pick up the latch plate, and run the [...]

Black plate (57,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-57 5. T o tighten the belt, push down on the child restraint, pull the shoulder portion of the belt to tighten the lap portion of the belt, and feed the shoulder belt back into the retractor . When installing a forward-facing child restraint, it may be helpful to use your knee to push down on the child restraint as you tighten the belt. T ry to pull the belt out of the retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 4 and 5. 6. If the child restraint has a top tether , follow the child restraint manufacturer's instructions regarding the use of the top tether . See[...]

Black plate (58,1) Chevrolet Impala Owner Manual - 201 1 3-58 Seats and Restraints Securing Child Restraints (Right Front Seat Position) This vehicle has airbags. A rear seat is a safer place to secure a forward-facing child restraint. See Where to Put the Restraint on page 3 ‑ 48 . In addition, the vehicle has a passenger sensing system which is designed to turn off the right front passenger frontal airbag under certain conditions. See Passenger Sensing System on page 3 ‑ 34 and Passenger Airbag Status Indicator on page 5 ‑ 16 for more information, including important safety information. A label on the sun visor says, “ Never put a rear-facing child seat in the front. ” This is be[...]

Black plate (59,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-59 Do not secure a child seat in a position without a top tether anchor if a national or local law requires that the top tether be anchored, or if the instructions that come with the child restraint say that the top strap must be anchored. In Canada, the law requires that forward-facing child restraints have a top tether , and that the tether be attached. Y ou will be using the lap-shoulder belt to secure the child restraint in this position. Follow the instructions that came with the child restraint. 1. Move the seat as far back as it will go before securing the forward-facing child restraint. When the passenger[...]

Black plate (60,1) Chevrolet Impala Owner Manual - 201 1 3-60 Seats and Restraints 6. T o tighten the belt, push down on the child restraint, pull the shoulder portion of the belt to tighten the lap portion of the belt, and feed the shoulder belt back into the retractor . When installing a forward-facing child restraint, it may be helpful to use your knee to push down on the child restraint as you tighten the belt. T ry to pull the belt out of the retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 5 and 6. 7. Before placing a child in the child restraint, make sure it is securely held in place. T o check, grasp the child restraint at the safety belt [...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Storage 4-1 Storage Storage Compartments Glove Box . . . . . . . . . . . . . . . . . . . . 4-1 Cupholders . . . . . . . . . . . . . . . . . . . 4-1 Sunglasses Storage . . . . . . . . . . 4-1 Armrest Storage . . . . . . . . . . . . . . 4-1 Rear Storage . . . . . . . . . . . . . . . . . 4-2 Center Console Storage . . . . . . 4-2 Additional Storage Features Convenience Net . . . . . . . . . . . . . 4-2 Storage Compartments Glove Box Lift up on the glove box lever to open it. Cupholders Cupholders may be built into the front center console, front portion of the front center seat, and rear armrest of the vehicle. Sunglasses Storage A storage[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 4-2 Storage Rear Storage For vehicles with a split folding rear seat, there are two storage areas underneath. Pull the tab(s) located by the passenger side safety belt buckle and the driver side rear seat to access the storage areas. See Rear Seats (Split Folding) on page 3 ‑ 8 for more information. Center Console Storage For vehicles with a front center console storage area, open it by pulling up on the latch located in the front of the console cover . There may be a removable tray inside. Additional Storage Features Convenience Net For vehicles with a convenience net, it is located in the rear . Use it to store small loads as far fo[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-1 Instruments and Controls Controls Steering Wheel Adjustment . . . 5-2 Steering Wheel Controls . . . . . . 5-3 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Windshield Wiper/W asher . . . . . 5-4 Compass . . . . . . . . . . . . . . . . . . . . . 5-5 Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Power Outlets . . . . . . . . . . . . . . . . . 5-9 Cigarette Lighter . . . . . . . . . . . . . . 5-9 A s h t r a y s ..................... 5 - 1 0 W arning Lights, Gauges , and Indicators W arning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . 5-10 Instrument Cluster . [...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 5-2 Instruments and Controls V ehicle Personalization V ehicle Personalization . . . . . . 5-36 Universal Remote System Universal Remote System . . . 5-42 Universal Remote System Programming . . . . . . . . . . . . . . . 5-42 Universal Remote System Operation . . . . . . . . . . . . . . . . . . 5-47 Controls Steering Wheel Adjustment The tilt wheel lever is located on the left side of the steering column. T o adjust the steering wheel: 1. Hold the wheel and pull the lever toward you. 2. Move the steering wheel up or down. 3. Release the lever to lock the steering wheel in place. Do not adjust the steering wheel while driving.[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-3 Steering Wheel Controls V ehicles with audio steering wheel controls could differ depending on the vehicle's options. Some audio controls can be adjusted at the steering wheel. w (Next): Press to go to the next radio station stored as a favorite, or the next track if a CD is playing. c x (Previous/End): Press to go to the previous radio station stored as a favorite, go to the next track if a CD is playing, reject an incoming call, or end a current call. b g (Mute/Push to T alk): Press to silence the vehicle speakers only . Press again to turn the sound on. For vehicles with OnStar ® or Bluetooth ® sys[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 5-4 Instruments and Controls Windshield Wiper/W asher T urn the band with the wiper symbol to control the windshield wipers. 8 (Mist): Single wipe, turn to 8 , then release. Several wipes, hold the band on 8 longer . 9 (Off): Turns the windshield wipers off. 6 (Adjustable Interval Wipes): T urn the band up for more frequent wipes or down for less frequent wipes. 6 (Low Speed): Slow wipes. ? (High Speed): Fast wipes. Clear ice and snow from the wiper blades before using them. If frozen to the windshield, carefully loosen or thaw them. Damaged wiper blades should be replaced. See Wiper Blade Replacement on page 10 ‑ 27 . Heavy snow or i[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-5 Compass Y our vehicle may have a compass in the Driver Information Center (DIC). Compass Zone Y our dealer will set the correct zone for your location. Under certain circumstances, such as during a long distance cross-country trip or moving to a new state or province, it will be necessary to compensate for compass variance by resetting the zone through the DIC if the zone is not set correctly . Compass variance is the difference between the earth's magnetic north and true geographic north. If the compass is not set to the zone where you live, the compass may give false readings. The compass must be set [...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 5-6 Instruments and Controls 5. If calibration is necessary , calibrate the compass. See “ Compass Calibration Procedure ” following. Compass Calibration The compass can be manually calibrated. Only calibrate the compass in a magnetically clean and safe location, such as an open parking lot, where driving the vehicle in circles is not a danger . It is suggested to calibrate away from tall buildings, utility wires, manhole covers, or other industrial structures, if possible. If CAL should ever appear in the DIC display , the compass should be calibrated. If the DIC display does not show a heading, for example, N for North, or the hea[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-7 Clock Without Date Display AM/FM Base Radio with a Single CD Player This radio has a H button for setting the time. T o set the time: 1. Press the H button until the hour begins flashing on the display . Press H a second time and the minutes begin flashing on the display . 2. T o increase or decrease the time, do one of the following while the hours or minutes are flashing: . T urn the f knob. . Press ¨ SEEK or © SEEK. . Press FWD or s REV . 3. Press the H button again until the clock display stops flashing to set the currently displayed time, or wait five seconds until the flashing stops and the current[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 5-8 Instruments and Controls With Date Display Single CD (MP3) Player This radio has a H button for setting the time. T o set the time and date: 1. T urn the radio on. 2. Press the H button and the HR, MIN, MM, DD, and YYYY (hour , minute, month, day , and year) display . 3. Press the pushbutton located under any one of the tabs to be changed. 4. T o increase the time or date, do one of the following: . Press the pushbutton below the selected tab. . T urn the f knob clockwise. . Press ¨ SEEK. . Press FWD. 5. T o decrease the time or date, do one of the following: . T urn the f knob counter ‐ clockwise. . Press © SEEK. . Press s RE[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-9 Power Outlets The vehicle has three 12 ‐ volt outlets which can be used to plug in electrical equipment, such as a cell phone or MP3 player . On vehicles with a center console, one outlet is located inside the center floor console and two outlets are located at the front of the console bin under the instrument panel. On vehicles without a center console, two are located under the climate controls and another outlet for the rear seat passengers is at the rear of the center front seat. Remove the cover to access and replace when not in use. { W ARNING Power is always supplied to the outlets. Do not leave ele[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 5-10 Instruments and Controls Ashtrays The vehicle may have an ashtray . The ashtray may be located in the console, if the vehicle has one; otherwise, it may be located in the center armrest of the front seat. Notice: If papers, pins, or other flammable items are put in the ashtray , hot cigarettes or other smoking materials could ignite them and possibly damage the vehicle. Never put flammable items in the ashtray . W arning Lights, Gauges, and Indicators W arning lights and gauges can signal that something is wrong before it becomes serious enough to cause an expensive repair or replacement. Paying attention to the warning lights and[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-1 1 Instrument Cluster English Uplevel Shown, Base and Metric Similar[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 5-12 Instruments and Controls Speedometer The speedometer shows the vehicle's speed in both kilometers per hour (km/h) and miles per hour (mph). Odometer The odometer shows how far the vehicle has been driven in either miles (used in the United States) or in kilometers (used in Canada). This vehicle has a tamper-resistant odometer . If the odometer displays ERROR, it probably has been tampered with and the numbers might not be accurate. If the vehicle needs a new odometer installed, it must be set to the mileage total of the old odometer . If that is not possible, then it will be set at zero and a label must be put on the driver d[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-13 When the ignition is on, the fuel gauge indicates about how much fuel is left in the fuel tank. An arrow on the fuel gauge indicates the side of the vehicle the fuel door is on. Here are four things that some owners ask about. None of these show a problem with the fuel gauge: . At the gas station, the gas pump shuts off before the gauge reads full. . It takes a little more or less fuel to fill up than the gauge indicated. For example, the gauge may have indicated the tank was half full, but it actually took a little more or less than half the fuel tank's capacity to fill the tank. . The gauge moves a [...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 5-14 Instruments and Controls Safety Belt Reminders Driver Safety Belt Reminder Light When the engine is started, a chime sounds for several seconds to remind a driver to fasten the safety belt, unless the driver safety belt is already buckled. The safety belt light comes on and stays on for several seconds, then flashes for several more. This chime and light are repeated if the driver remains unbuckled and the vehicle is in motion. If the driver safety belt is already buckled, neither the chime nor the light comes on. Passenger Safety Belt Reminder Light Several seconds after the engine is started, a chime sounds for several seconds t[...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-15 Airbag Readiness Light The system checks the airbag's electrical system for possible malfunctions. If the light stays on it indicates there is an electrical problem. The system check includes the airbag sensor , the pretensioners, the airbag modules, the wiring and the crash sensing and diagnostic module. For more information on the airbag system, see Airbag System on page 3 ‑ 26 . The airbag readiness light flashes for a few seconds when the engine is started. If the light does not come on then, have it fixed immediately . { W ARNING If the airbag readiness light stays on after the vehicle is start[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 5-16 Instruments and Controls Passenger Airbag Status Indicator The vehicle has the passenger sensing system. See Passenger Sensing System on page 3 ‑ 34 for important safety information. The instrument panel has a passenger airbag status indicator . United States Canada When the vehicle is started, the passenger airbag status indicator will light ON and OFF , or the symbol for on and off, for several seconds as a system check. If you are using remote start, if equipped, to start the vehicle from a distance, you may not see the system check. Then, after several more seconds, the status indicator will light either ON or OFF , or eithe[...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-17 If it does not, have the vehicle serviced by your dealer . The light should go out once the engine starts. If it stays on, or comes on while driving, there could be a problem with the charging system. A charging system message in the Driver Information Center (DIC) can also appear . See Battery Voltage and Charging Messages on page 5 ‑ 29 for more information. This light could indicate that there are problems with a generator drive belt, or that there is an electrical problem. Have it checked right away . If the vehicle must be driven a short distance with the light on, turn off accessories, such as the [...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 5-18 Instruments and Controls This light comes on during a malfunction in one of two ways: Light Flashing: A misfire condition has been detected. A misfire increases vehicle emissions and could damage the emission control system on the vehicle. Diagnosis and service might be required. T o prevent more serious damage to the vehicle: . Reduce vehicle speed. . Avoid hard accelerations. . Avoid steep uphill grades. . If towing a trailer , reduce the amount of cargo being hauled as soon as it is possible. If the light continues to flash, when it is safe to do so, stop the vehicle. Find a safe place to park the vehicle. T urn the vehicle off[...]

Black plate (19,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-19 Emissions Inspection and Maintenance Programs Some state/provincial and local governments may have programs to inspect the on-vehicle emission control equipment. For the inspection, the emission system test equipment is connected to the vehicle ’ s Data Link Connector (DLC). The DLC is under the instrument panel to the left of the steering wheel. See your dealer if assistance is needed. The vehicle may not pass inspection if: . The malfunction indicator lamp is on with the engine running, or if the light does not come on when the ignition is turned to ON/RUN while the engine is off. . The critical emissi[...]

Black plate (20,1) Chevrolet Impala Owner Manual - 201 1 5-20 Instruments and Controls When the ignition is on, the brake system warning light also comes on when the parking brake is set. The light stays on if the parking brake does not fully release. If it stays on after the parking brake is fully released, it means the vehicle has a brake problem. If the light comes on while driving, pull off the road and stop carefully . The pedal might be harder to push, or the pedal can go closer to the floor . It may take longer to stop. If the light is still on, have the vehicle towed for service. See T owing the Vehicle on page 10 ‑ 74 . { W ARNING The brake system might not be working properly if [...]

Black plate (21,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-21 Electronic Stability Control (ESC) Indicator Light This light comes on briefly while the engine is started. If it does not, have the vehicle serviced by your dealer . If the system is working normally the indicator light will then go off. This light can come on after the vehicle is first driven and the ST ABILITRAK NOT READY message appears in the Driver Information Center (DIC). See Electronic Stability Control (ESC) on page 9 ‑ 31 for more information. If the light stays on, or comes on while driving a SERVICE ST ABILITRAK message appears in the DIC. This indicates that there may be a problem with the [...]

Black plate (22,1) Chevrolet Impala Owner Manual - 201 1 5-22 Instruments and Controls This indicates that there could be a problem with the traction control system and the vehicle may need service. When this warning light is on and the SERVICE TRACTION CONTROL message appears on the DIC, the system does not limit wheel spin. If the traction control system is manually turned off, this light comes on and the TRACTION CONTROL OFF message appears on the DIC. See T raction Control System (TCS) on page 9 ‑ 29 and Ride Control System Messages on page 5 ‑ 32 for more information. Engine Coolant T emperature W arning Light This light comes on briefly while starting the vehicle. If it does not, h[...]

Black plate (23,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-23 A tire pressure message can accompany the light. See Tire Messages on page 5 ‑ 34 for more information. Stop as soon as possible, and inflate the tires to the pressure value shown on the Tire and Loading Information Label. See Tire Pressure on page 10 ‑ 44 for more information. When the Light Flashes First and Then is On Steady This indicates that there may be a problem with the T ire Pressure Monitor System. The light flashes for about a minute and stays on steady for the remainder of the ignition cycle. This sequence repeats with every ignition cycle. See Tire Pressure Monitor Operation on page 10 ?[...]

Black plate (24,1) Chevrolet Impala Owner Manual - 201 1 5-24 Instruments and Controls High-Beam on Light This light comes on when the high-beam headlamps are in use. See Headlamp High/Low-Beam Changer on page 6 ‑ 3 for more information. Front Fog Lamp Light The fog lamp lights come on when the fog lamps are in use. The lights go out when the fog lamps are turned off. See Fog Lamps on page 6 ‑ 5 for more information. Cruise Control Light The cruise control light comes on whenever the cruise control is set. The light goes out when the cruise control is turned off. See Cruise Control on page 9 ‑ 32 for more information. Information Displays Driver Information Center (DIC) Y our vehicle h[...]

Black plate (25,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-25 If your vehicle has these features, the DIC also displays the compass direction and the outside air temperature when viewing the trip and fuel information. The compass direction appears on the top right corner of the DIC display . The outside air temperature automatically appears in the bottom right corner of the DIC display . If there is a problem with the system that controls the temperature display , the numbers will be replaced with dashes. If this occurs, have the vehicle serviced by your dealer . The DIC also allows some features to be customized. See Vehicle Personalization on page 5 ‑ 36 for more[...]

Black plate (26,1) Chevrolet Impala Owner Manual - 201 1 5-26 Instruments and Controls T rip A and T rip B Press the trip/fuel button until TRIP A or TRIP B displays. This display shows the current distance traveled in either miles (mi) or kilometers (km) since the last reset for each trip odometer . Both trip odometers can be used at the same time. Each trip odometer can be reset to zero separately by pressing the set/reset button while the desired trip odometer is displayed. The trip odometer has a feature called the retro-active reset. This can be used to set the trip odometer to the number of miles (kilometers) driven since the ignition was last turned on. This can be used if the trip od[...]

Black plate (27,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-27 A verage Economy Press the trip/fuel button until A VG ECONOMY displays. This display shows the approximate average miles per gallon (mpg) or liters per 100 kilometers (L/100 km). This number is calculated based on the number of mpg (L/100 km) recorded since the last time this menu item was reset. T o reset this display to zero, press and hold the set/reset button. Instantaneous Economy Press the trip/fuel button until INST ECONOMY displays. This display shows the current fuel economy at a particular moment and will change frequently as driving conditions change. This display shows the instantaneous fuel e[...]

Black plate (28,1) Chevrolet Impala Owner Manual - 201 1 5-28 Instruments and Controls It cannot be reset accurately until the next oil change. T o reset the engine oil life system, see Engine Oil Life System on page 10 ‑ 10 . Units Press the vehicle information button until UNITS displays. This display allows you to select between English or Metric units of measurement. Once in this display , press the set/reset button to select between ENGLISH or METRIC units. Tire Pressure On vehicles with the Tire Pressure Monitor System (TPMS), the pressure for each tire can be viewed in the DIC. The tire pressure will be shown in either pounds per square inch (psi) or kilopascals (kPa). Press the veh[...]

Black plate (29,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-29 Battery V oltage and Charging Messages BA TTERY SA VER ACTIVE This message displays when the system detects that the battery voltage is dropping beyond a reasonable level. The battery saver system starts reducing certain features of the vehicle that you may be able to notice. At the point that the features are disabled, this message is displayed. It means that the vehicle is trying to save the charge in the battery . T urn off all unnecessary accessories to allow the battery to recharge. The normal battery voltage range is 1 1.5 to 15.5 volts. SERVICE BA TTERY CHARGING SYSTEM This message displays when the[...]

Black plate (30,1) Chevrolet Impala Owner Manual - 201 1 5-30 Instruments and Controls RIGHT REAR DOOR OPEN This message displays when the passenger side rear door is not closed properly . Make sure that the door is closed completely . TRUNK OPEN This message displays when the trunk is not closed completely . Make sure that the trunk is closed completely . See T runk on page 2 ‑ 10 . Engine Cooling System Messages ENGINE HOT A/C (Air Conditioning) OFF This message displays when the engine coolant becomes hotter than the normal operating temperature. T o avoid added strain on a hot engine, the air conditioning compressor is automatically turned off. When the coolant temperature returns to n[...]

Black plate (31,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-31 Have the climate control system serviced by your dealer if you notice a drop in heating and air conditioning efficiency . Engine Oil Messages CHANGE ENGINE OIL SOON This message displays when service is required for the vehicle. See your dealer . See Engine Oil on page 10 ‑ 8 and Scheduled Maintenance on page 1 1 ‑ 2 for more information. Acknowledging the CHANGE ENGINE OIL SOON message will not reset the OIL LIFE REMAINING. That must be done at the OIL LIFE screen under the vehicle information menu. See “ Oil Life ” under Driver Information Center (DIC) on page 5 ‑ 24 and Engine Oil Life System [...]

Black plate (32,1) Chevrolet Impala Owner Manual - 201 1 5-32 Instruments and Controls Fuel System Messages FUEL LEVEL LOW This message displays when your vehicle is low on fuel. Refill the fuel tank as soon as possible. See Fuel Gauge on page 5 ‑ 12 and Filling the T ank on page 9 ‑ 38 for more information. TIGHTEN GAS CAP This message may be displayed if the gas cap is not on, or is not fully tightened. Check the gas cap to ensure that it is on properly . See Filling the T ank on page 9 ‑ 38 for more information. Key and Lock Messages REPLACE BA TTERY IN REMOTE KEY This message displays when the battery in the Remote Keyless Entry (RKE) transmitter needs to be replaced. T o replace t[...]

Black plate (33,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-33 If this message still stays on or turns back on again while you are driving, your vehicle needs service. Have the system inspected by your dealer as soon as possible. SERVICE TRACTION CONTROL If your vehicle has the T raction Control System (TCS), this message displays when the system is not functioning properly . A warning light also appears on the instrument panel cluster . See T raction Control System (TCS) Warning Light on page 5 ‑ 21 . See T raction Control System (TCS) on page 9 ‑ 29 for more information. Have the TCS serviced by your dealer as soon as possible. ST ABILITRAK NOT READY If your veh[...]

Black plate (34,1) Chevrolet Impala Owner Manual - 201 1 5-34 Instruments and Controls Anti-Theft Alarm System Messages SERVICE THEFT SYSTEM This message displays when there is a problem with the theft-deterrent system programmed in the key . A fault has been detected in the system which means that the system is disabled and it is not protecting the vehicle. The vehicle usually restarts; however , you may want to take the vehicle to your dealer before turning off the engine. See Immobilizer Operation on page 2 ‑ 13 for more information. THEFT A TTEMPTED This message displays if the content theft-deterrent system has detected a break-in attempt while you were away from your vehicle. See Ant[...]

Black plate (35,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-35 Several conditions may cause this message to appear . See Tire Pressure Monitor Operation on page 10 ‑ 47 for more information. If the warning comes on and stays on, there may be a problem with the TPMS. See your dealer . TIRE LEARNING ACTIVE On vehicles with the Tire Pressure Monitor System (TPMS), this message displays when the TPMS is re-learning the tire positions on your vehicle. The tire positions must be re-learned after rotating the tires or after replacing a tire or sensor . See Tire Inspection on page 10 ‑ 51 , Tire Rotation on page 10 ‑ 51 , Tire Pressure Monitor System on page 10 ‑ 46 ,[...]

Black plate (36,1) Chevrolet Impala Owner Manual - 201 1 5-36 Instruments and Controls V ehicle Reminder Messages ICE POSSIBLE DRIVE WITH CARE This message displays when the outside air temperature is cold enough to create icy road conditions. Adjust your driving accordingly . W asher Fluid Messages W ASHER FLUID LOW ADD FLUID This message displays when the windshield washer fluid is low . Fill the windshield washer reservoir as soon as possible. See Engine Compartment Overview on page 10 ‑ 6 for the location of the windshield washer reservoir . Also, see Washer Fluid on page 10 ‑ 22 for more information. V ehicle Personalization Y our vehicle has customization capabilities that allow yo[...]

Black plate (37,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-37 Feature Settings Menu Items The following are customization features that allow you to program settings to the vehicle: DISPLA Y IN ENGLISH This feature will only display if a language other than English has been set. This feature allows you to change the language in which the DIC messages appear to English. Press the customization button until the PRESS V TO DISPLA Y IN ENGLISH screen appears on the DIC display . Press the set/reset button once to display all DIC messages in English. DISPLA Y LANGUAGE This feature allows you to select the language in which the DIC messages will appear . Press the customiz[...]

Black plate (38,1) Chevrolet Impala Owner Manual - 201 1 5-38 Instruments and Controls NO CHANGE: No change will be made to this feature. The current setting will remain. T o select a setting, press the set/reset button while the desired setting is displayed on the DIC. REMOTE DOOR LOCK This feature allows you to select the type of feedback you will receive when locking the vehicle with the Remote Keyless Entry (RKE) transmitter . Y ou will not receive feedback when locking the vehicle with the RKE transmitter if any of the doors are open. See Remote Keyless Entry (RKE) System Operation on page 2 ‑ 3 for more information. Press the customization button until REMOTE DOOR LOCK appears on the[...]

Black plate (39,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-39 Press the customization button until REMOTE DOOR UNLOCK appears on the DIC display . Press the set/reset button once to access the settings for this feature. Then press the customization button to scroll through the following settings: LIGHTS OFF: The exterior lamps will not flash when you press the unlock button on the RKE transmitter . LIGHTS ON (default): The exterior lamps will flash when you press the unlock button on the RKE transmitter . NO CHANGE: No change will be made to this feature. The current setting will remain. T o select a setting, press the set/reset button while the desired setting is di[...]

Black plate (40,1) Chevrolet Impala Owner Manual - 201 1 5-40 Instruments and Controls ON (default): If it is dark enough outside, the exterior lights will turn on briefly when you unlock the vehicle with the RKE transmitter . The lights will remain on for 20 seconds or until the lock button on the RKE transmitter is pressed, or the vehicle is no longer off. See Remote Keyless Entry (RKE) System Operation on page 2 ‑ 3 for more information. NO CHANGE : No change will be made to this feature. The current setting will remain. T o select a setting, press the set/reset button while the desired setting is displayed on the DIC. CHIME VOLUME This feature allows you to select the volume level of t[...]

Black plate (41,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-41 T o select a setting, press the set/reset button while the desired setting is displayed on the DIC. F ACTOR Y SETTINGS This feature allows you to set all of the customization features back to their factory default settings. Press the customization button until F ACTORY SETTINGS appears on the DIC display . Press the set/reset button once to access the settings for this feature. Then press the customization button to scroll through the following settings: RESTORE ALL (default): The customization features will be set to their factory default settings. DO NOT RESTORE: The customization features will not be se[...]

Black plate (42,1) Chevrolet Impala Owner Manual - 201 1 5-42 Instruments and Controls Universal Remote System See Radio Frequency Statement on page 13 ‑ 17 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310. Universal Remote System Programming This vehicle may have the Universal Home Remote System. This system provides a way to replace up to three remote control transmitters used to activate devices such as garage door openers, security systems, and home automation devices. Do not use this system with any garage door opener that does not have the stop and reverse feature. This includes any garage door opener[...]

Black plate (43,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-43 T o program up to three devices: 1. From inside the vehicle, press the two outside buttons at the same time for one to two seconds, and immediately release them. 2. In the garage, locate the garage door opener receiver (motor-head unit). Locate the “ Learn ” or “ Smart ” button. It can usually be found where the hanging antenna wire is attached to the motor-head unit and may be a colored button. Press this button. After pressing this button, complete the following steps in less than 30 seconds. 3. Immediately return to the vehicle. Press and hold the Universal Home Remote button that will be used t[...]

Black plate (44,1) Chevrolet Impala Owner Manual - 201 1 5-44 Instruments and Controls T o program another Rolling Code device such as an additional garage door opener , a security device, or home automation device, repeat Steps 1 through 5, choosing a different function button in Step 3 than what was used for the garage door opener . If these instructions do not work, the garage door opener is probably a Fixed Code unit. Follow the Programming instructions that follow for a Fixed Code garage door opener . Programming Universal Home Remote — Fixed Code For questions or help programming the Universal Home Remote System, call 1-866-572-2728 or go to www .learcar2u.com. Most garage door opene[...]

Black plate (45,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-45 Example of Eight Dip Switches with T wo Positions Example of Eight Dip Switches with Three Positions The panel of switches might not appear exactly as they do in the examples above, but they should be similar . The switch positions on the hand-held transmitter could be labeled, as follows: . A switch in the up position could be labeled as “ Up, ” “ +, ” or “ On. ” . A switch in the down position could be labeled as “ Down, ” “ − , ” or “ Off. ” . A switch in the middle position could be labeled as “ Middle, ” “ 0, ” or “ Neutral. ” 2. Write down the 8 to 12 switch sett[...]

Black plate (46,1) Chevrolet Impala Owner Manual - 201 1 5-46 Instruments and Controls 3. From inside your vehicle, first firmly press all three buttons at the same time for about three seconds. Release the buttons to put the Universal Home Remote into programming mode. A. Left Button ("Up," "+," or "On.") B. Middle Button ("Middle," "0," or "Neutral.") C. Right Button ("Down," "-," or "Off.") 4. The indicator lights will blink slowly . Enter each switch setting from Step 2 into your vehicle's Universal Home Remote. Y ou will have two and one-half minutes to complete Step 4. Now press one button on[...]

Black plate (47,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-47 Universal Remote System Operation Press and hold the appropriate button for at least half of a second. The indicator light will come on while the signal is being transmitted. Reprogramming Universal Home Remote Buttons Any of the three buttons can be reprogrammed by repeating the instructions. Erasing Universal Home Remote Buttons The programmed buttons should be erased when the vehicle is sold or the lease ends. T o erase either Rolling Code or Fixed Code on the Universal Home Remote device: 1. Press and hold the 2 outside buttons at the same time for approximately 20 seconds, until the indicator lights, [...]

Black plate (48,1) Chevrolet Impala Owner Manual - 201 1 5-48 Instruments and Controls 2 NOTES[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Lighting 6-1 Lighting Exterior Lighting Exterior Lamp Controls . . . . . . . . 6-2 Headlamp High/Low-Beam Changer . . . . . . . . . . . . . . . . . . . . . 6-3 Flash-to-Pass . . . . . . . . . . . . . . . . . 6-3 Daytime Running Lamps (DRL)/Automatic Headlamp System . . . . . . . . . . . 6-4 Hazard W arning Flashers . . . . . 6-4 T urn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . 6-5 F o g L a m p s .................... 6 - 5 Interior Lighting Instrument Panel Illumination Control . . . . . . . . . . . . . . . . . . . . . . 6-6 Courtesy Lamps . . . . . . . . . . . . . . 6-6 Dome Lamps . . . . . . . . . . . . . . . [...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 6-2 Lighting Exterior Lighting Exterior Lamp Controls The exterior lamps control is located on the instrument panel to the left of the steering wheel. It controls the following systems: . Headlamps . T aillamps . Parking Lamps . License Plate Lamps . Instrument Panel Lights . Fog Lamps (If Equipped) The exterior lamps control has four positions: O (Off): Turns off the automatic headlamps and daytime running lamps (DRL). T urning the headlamp control to the off position again will turn the automatic headlamps or DRL back on. For vehicles first sold in Canada, the off position only works when the vehicle is shifted into the P (Park) posit[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Lighting 6-3 2 (Headlamps): T urns on the headlamps together with the following lamps listed below . When the headlamps are turned on while the vehicle is on, the headlamps will turn off automatically 10 minutes after the ignition is turned off. When the headlamps are turned on while the vehicle is off, the headlamps will stay on for 10 minutes before automatically turning off to prevent the battery from being drained. T urn the headlamp control to off and then back to the headlamp on position to make the headlamps stay on for an additional 10 minutes. . Parking Lamps . T aillamps . License Plate Lamps . Instrument Panel Lights # (Fog L[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 6-4 Lighting Daytime Running Lamps (DRL)/Automatic Headlamp System Daytime Running Lamps (DRL) can make it easier for others to see the front of your vehicle during the day . Fully functional daytime running lamps are required on all vehicles first sold in Canada. The DRL system makes the low-beam headlamps come on at a reduced brightness when the following conditions are met: . The ignition is in the ON/RUN position. . The exterior lamps control is in AUTO. . The engine is running. When the DRL are on, the regular headlamps, taillamps, sidemarker , and other lamps are not on. The instrument panel and cluster are also not on. The headla[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Lighting 6-5 T urn and Lane-Change Signals An arrow on the instrument panel cluster will flash in the direction of the turn or lane change. Move the lever all the way up or down to signal a turn. Raise or lower the lever until the arrow starts to flash to signal a lane change. Hold it there until the lane change is completed. If the lever is briefly pressed and released, the turn signal flashes three times. The lever returns to its starting position whenever it is released. If after signaling a turn or lane change the arrow flashes rapidly or does not come on, a signal bulb might be burned out. Have the bulbs replaced. If the bulb is no[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 6-6 Lighting Interior Lighting Instrument Panel Illumination Control D (Instrument Panel Brightness): The knob with this symbol on it is located next to the exterior lamps control to the left of the steering wheel. Push the knob in all the way until it extends out and then turn the knob clockwise or counterclockwise to brighten or dim the lights. Push the knob back in when finished. Courtesy Lamps When a door is opened, the courtesy lamps automatically come on. They make it easy for you to enter and leave your vehicle. Y ou can also manually turn these lamps on by fully turning the instrument panel brightness control clockwise. The read[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Lighting 6-7 When the ignition is on, illuminated entry is inactive, which means the courtesy lamps will not come on unless a door is opened. Delayed Entry Lighting Delayed entry lighting illuminates the interior for a period of time after all the doors have been closed. The ignition must be off for delayed entry lighting to work. Immediately after all the doors have been closed, the delayed entry lighting feature continues to work until one of the following occurs: . The ignition is in ON/RUN. . The doors are locked. . An illumination period of about 25 seconds has elapsed. If during the illumination period a door is opened, the timed [...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 6-8 Lighting If the vehicle has a voltmeter gauge or a voltage display on the Driver Information Center (DIC), you may see the voltage move up or down. This is normal. If there is a problem, an alert will be displayed. The battery can be discharged at idle if the electrical loads are very high. This is true for all vehicles. This is because the generator (alternator) may not be spinning fast enough at idle to produce all the power that is needed for very high electrical loads. A high electrical load occurs when several of the following are on, such as: headlamps, high beams, fog lamps, rear window defogger , climate control fan at high [...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-1 Infotainment System Introduction Introduction . . . . . . . . . . . . . . . . . . . 7-1 Theft-Deterrent Feature . . . . . . . 7-1 Operation . . . . . . . . . . . . . . . . . . . . . 7-2 Radio AM-FM Radio . . . . . . . . . . . . . . . . . 7-6 Satellite Radio . . . . . . . . . . . . . . . . 7-8 Radio Reception . . . . . . . . . . . . . 7-12 Backglass Antenna . . . . . . . . . . 7-13 Satellite Radio Antenna . . . . . . 7-13 Audio Players CD Player . . . . . . . . . . . . . . . . . . . 7-14 Auxiliary Devices . . . . . . . . . . . . 7-19 Phone Bluetooth . . . . . . . . . . . . . . . . . . . . 7-20 Introduction Determi[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 7-2 Infotainment System Operation Radio with CD (Base)[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-3 Radio with CD (MP3) The vehicle has one of these radios as its infotainment system. Softkeys The Radio with CD (MP3) has six softkeys located below the radio display . Softkeys are used to control functions that appear on the radio display as tabs directly above the softkeys. Using the Radio O (Power/V olume): Press to turn the system on and off. Turn to increase or decrease the volume. 4 (Information): Press to switch the display between the radio station frequency and the time. While the ignition is off, press this button to display the time. Speed Compensated V olume (SCV): Radios with the Speed Compensated V [...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 7-4 Infotainment System 4. Press the softkey under the desired Speed Compensated V olume setting (OFF , Low , Med, or High) to select the level of radio volume compensation. The display times out after approximately 10 seconds. Each higher setting allows for more radio volume compensation at faster vehicle speeds. Setting the T one (Bass/T reble) Radio with CD T o adjust the bass or treble: 1. Press the f knob until Bass or T reble displays. 2. T o adjust the setting, do one of the following: . T urn the f knob. . Press ¨ SEEK or © SEEK. . Press FWD or s REV . EQ (Equalization): Press this button to choose bass and treble equalizati[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-5 EQ (Equalization): Press this button to choose bass and treble equalization settings designed for different types of music. Selecting MANUAL or changing bass or treble returns the EQ to the manual bass and treble settings. Unique EQ settings can be saved for each source. If the radio has a Bose ® audio system, the EQ settings are either MANUAL or T ALK. Adjusting the Speakers (Balance/Fade) Radio with CD T o adjust the balance or fade: 1. Press the ` button or press the f knob until the speaker control label displays. 2. T o adjust the setting, do one of the following: . T urn the f knob. . Press ¨ SEEK or © S[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 7-6 Infotainment System Radio AM-FM Radio Radio Data System (RDS) The radio may have RDS. The RDS feature is available for use only on FM stations that broadcast RDS information. This system relies upon receiving specific information from these stations and only works when the information is available. While the radio is tuned to an FM-RDS station, the station name or call letters display . In rare cases, a radio station could broadcast incorrect information that causes the radio features to work improperly . If this happens, contact the radio station. 4 (Information) (RDS Features): For vehicles with RDS features, press 4 to display ad[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-7 . T o scan preset stations in the selected band, press and hold © SEEK for four seconds until a double beep sounds. The radio goes to a stored preset, plays for a few seconds, then goes to the next stored preset. Press © SEEK again to stop scanning preset stations. ¨ SEEK: Press to seek or scan stations with a strong signal in the selected band. . T o seek stations, press and release ¨ SEEK to go to the next station and stay there. . T o scan stations, press and hold ¨ SEEK for a few seconds until the radio beeps once. The radio goes to a station, plays for a few seconds, then goes to the next station. Press[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 7-8 Infotainment System Storing a Radio Station as a Favorite, Radio with CD (MP3) Radios that have a F A V button store radio stations as favorites. T o store a station as a favorite: 1. T une to a radio station. 2. Press the F A V button to display the page where the station will be stored. 3. Press and hold one of the 6 softkeys until a beep sounds. 4. Repeat Steps 1 through 3 to store additional radio stations. The number of favorites pages can be set up using the MENU button. T o set up the number of favorites pages: 1. Press the MENU button. 2. Press the softkey located below the F A V 1-6 tab. 3. Select the number of favorites pa[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-9 3. Press the softkey under the ON or OFF tab on the radio display . If 4 is pressed and the song title or artist information is longer than what can be displayed, the extra information will page every three seconds when Auto T ext is activated. Finding an XM Channel BAND: Press to switch between AM, FM, or XM, if equipped. f (T une): Turn to manually select an XM channel. © SEEK: Press to go to the previous XM channel. . T o scan stations, press and hold © SEEK for a few seconds until the radio beeps once. The radio goes to a cahnnel, plays for a few seconds, then goes to the next station. Press © SEEK again t[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 7-10 Infotainment System Adding and Removing Categories Categories cannot be added or removed while the vehicle is moving faster than 8 km/h (5 mph). T o add or remove a category: 1. Press the MENU button. 2. Press the softkey located below the XM CA T tab. 3. T urn the f knob to display the category you want to add or remove. 4. Press the softkey located under the Add or Remove tab. T o restore all removed categories, press the softkey under the Restore All tab. 5. Repeat the steps to remove more categories. Storing XM Channels Drivers are encouraged to store radio station while the vehicle is parked. See Defensive Driving on page 9 ?[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-1 1 XM Radio Messages XL (Explicit Language Channels): These channels, or any others, can be blocked at a customer's request, by calling 1-800-929-2100. XM Updating: The encryption code in the receiver is being updated, and no action is required. This process should take no longer than 30 seconds. No XM Signal: The system is functioning correctly , but the vehicle is in a location that is blocking the XM signal. When the vehicle is moved into an open area, the signal should return. Loading XM: The audio system is acquiring and processing audio and text data. No action is needed. This message should disappear [...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 7-12 Infotainment System Check Antenna: If this message does not clear within a short period of time, the receiver or antenna could have a fault. Consult with your dealer . Check XM Receivr: If this message does not clear within a short period of time, the receiver could have a fault. Consult with your dealer . XM Not A vailable: If this message does not clear within a short period of time, the receiver could have a fault. Consult with your dealer . Radio Reception Frequency interference and static can occur during normal radio reception if items such as cell phone chargers, vehicle convenience accessories, and external electronic devi[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-13 Backglass Antenna The AM-FM antenna is integrated with the rear window defogger , located in the rear window . Make sure that the inside surface of the rear window is not scratched and that the lines on the glass are not damaged. If the inside surface is damaged, it could interfere with radio reception. For proper radio reception, the antenna connector needs to be properly attached to the post on the glass. If a cellular telephone antenna needs to be attached to the glass, make sure that the grid lines for the AM-FM antenna are not damaged. There is enough space between the grid lines to attach a cellular telep[...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 7-14 Infotainment System Audio Players CD Player Some CD players can play MP3 CD-R or CD-RW discs. See “ MP3 ” later in this section for more information. The CD player can play the smaller 8 cm (3 in) single discs with an adapter ring. Care of the CD Player Do not add labels to a disc. It could get caught in the CD player . Use a marking pen to write on the top of the disc if a description is needed. Do not use CD lens cleaners. They could damage the CD player . Notice: If a label is added to a CD, or more than one CD is inserted into the slot at a time, or an attempt is made to play scratched or damaged CDs, the CD player could b[...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-15 the player , the CD starts to play where it stopped, if it was the last selected audio source. Buttons and Knobs The buttons and knobs on the radio control the following features. f (T une): Turn to select tracks on the CD. © SEEK: Press to go to the start of the current track, if more than 10 seconds have played. Press and hold or press multiple times to continue moving backward through the tracks on the CD. ¨ SEEK: Press to go to the next track. Press and hold or press multiple times to continue moving forward through the tracks on the CD. s REV (Reverse): Press and hold to reverse playback quickly within a[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 7-16 Infotainment System MP3 Supported Files The Radio with CD (MP3) has the capability of playing an MP3 CD-R or CD-RW disc. The radio can also play discs that contain both uncompressed CD audio and MP3 files. When a disc contains both types of audio, the CD player reads all MP3 files first, then the uncompressed CD audio files. Supported File and Folder Structure The radio supports: . Up to 50 folders. . Up to 8 folders in depth. . Up to 50 playlists. . Up to 255 files. . Playlists with an .m3u or .wpl extension. . Files with an .mp3 or .cda file extension. Root Directory The root directory is treated as a folder . Files are stored i[...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-17 of the last folder has played, play continues from the first track of the first folder . When playback starts from a new folder , the new track name displays unless folder mode has been chosen as the default display , then the new folder name displays. Buttons and Knobs The buttons and knobs on the radio control the following features. f (T une): Turn to select MP3 files on the disc. © SEEK: Press to go to the start of the track, if more than 10 seconds have played. Press and hold or press multiple times to continue moving backward through tracks. ¨ SEEK: Press to go to the next track. Press and hold or press[...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 7-18 Infotainment System h (Music Navigator): Press the softkey below h to have the files played in order by artist or album. The player scans the disc to sort the files by artist and album ID3 tag information. It can take several minutes to scan the disc depending on the number of files on the disc. The radio may begin playing while it is scanning in the background. When the scan is finished, the disc begins playing files in order by artist. The current artist playing is shown on the second line of the display . Once all songs by that artist are played, the player moves to the next artist in alphabetical order and begins playing files[...]

Black plate (19,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-19 . The air is very humid. If so, wait about an hour and try again. . A problem occurred while burning the disc. . The label is caught in the CD player . If the disc is not playing correctly for any other reason, try a known good disc. If any error occurs repeatedly or if an error cannot be corrected, contact your dealer . If the radio displays an error message, write it down and provide it to your dealer when reporting the problem. Auxiliary Devices Using the Auxiliary Input Jack The radio system has an auxiliary input jack located on the lower right side of the faceplate. This is not an audio output; do not plu[...]

Black plate (20,1) Chevrolet Impala Owner Manual - 201 1 7-20 Infotainment System Phone Bluetooth V ehicles with a Bluetooth system can use a Bluetooth ‐ capable cell phone with a Hands ‐ Free Profile to make and receive phone calls. The system can be used while the key is in the ON/RUN or ACC/ ACCESSORY position. The range of the Bluetooth system can be up to 9.1 m (30 ft). Not all phones support all functions, and not all phones are guaranteed to work with the in-vehicle Bluetooth system. See www .gm.com/bluetooth for more information on compatible phones. V oice Recognition The Bluetooth system uses voice recognition to interpret voice commands to dial phone numbers and name tags. For[...]

Black plate (21,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-21 Pairing Information . Up to five cell phones can be paired to the Bluetooth system. . The pairing process is disabled when the vehicle is moving. . Pairing only needs to be completed once, unless the pairing information on the cell phone changes or the cell phone is deleted from the system. . Only one paired cell phone can be connected to the Bluetooth system at a time. . If multiple paired cell phones are within range of the system, the system connects to the first available paired cell phone in the order that they were first paired to the system. T o connect to a different paired phone, see “ Connecting to [...]

Black plate (22,1) Chevrolet Impala Owner Manual - 201 1 7-22 Infotainment System Connecting to a Different Phone T o connect to a different cell phone, the Bluetooth system looks for the next available cell phone in the order in which all the available cell phones were paired. Depending on which cell phone you want to connect to, you may have to use this command several times. 1. Press and hold b g for two seconds. 2. Say “ Bluetooth. ” 3. Say “ Change phone. ” . If another cell phone is found, the response will be “ <Phone name> is now connected. ” . If another cell phone is not found, the original phone remains connected. Storing and Deleting Phone Numbers The system can[...]

Black plate (23,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-23 3. Say each digit, one at a time, that you want to store. After each digit is entered, the system repeats back the digit it heard followed by a tone. After the last digit has been entered, say “ Store, ” and then follow the directions given by the system to save a name tag for this number . Using the “ Delete ” Command 1. Press and hold b g for two seconds. 2. Say “ Delete. ” 3. Say the name tag you want to delete. Using the “ Delete All Name T ags ” Command This command deletes all stored name tags in the Hands ‐ Free Calling Directory and the OnStar T urn ‐ by ‐ Turn Destinations Directo[...]

Black plate (24,1) Chevrolet Impala Owner Manual - 201 1 7-24 Infotainment System Using the “ Digit Dial ” Command The digit dial command allows a phone number to be dialed by entering the digits one at a time. After each digit is entered, the system repeats back the digit it heard followed by a tone. If an unwanted number is recognized by the system, say “ Clear ” at any time to clear the last number . T o hear all of the numbers recognized by the system, say “ V erify ” at any time. 1. Press and hold b g for two seconds. 2. Say “ Digit Dial. ” 3. Say each digit, one at a time, that you want to dial. After each digit is entered, the system repeats back the digit it heard fol[...]

Black plate (25,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-25 Three ‐ W ay Calling Three ‐ way calling must be supported on the cell phone and enabled by the wireless service carrier . 1. While on a call, press b g . 2. Say “ Three ‐ way call. ” 3. Use the dial or call command to dial the number of the third party to be called. 4. Once the call is connected, press b g to link all callers together . Ending a Call Press c x to end a call. Muting a Call During a call, all sounds from inside the vehicle can be muted so that the person on the other end of the call cannot hear them. . T o mute a call, press b g , and then say “ Mute call. ” . T o cancel mute, pres[...]

Black plate (26,1) Chevrolet Impala Owner Manual - 201 1 7-26 Infotainment System V oice Pass-Thru V oice pass ‐ thru allows access to the voice recognition commands on the cell phone. See your cell phone manufacturer's user guide to see if the cell phone supports this feature. T o access contacts stored in the cell phone: 1. Press and hold b g for two seconds. 2. Say “ Bluetooth. ” The system responds “ Bluetooth ready , ” followed by a tone. 3. Say “ V oice. ” The system responds “ OK, accessing <phone name>. ” The cell phone's normal prompt messages will go through their cycle according to the phone's operating instructions. Dual T one Multi-Frequenc[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Climate Controls 8-1 Climate Controls Climate Control Systems Climate Control Systems . . . . . . 8-1 Air V ents Air V ents . . . . . . . . . . . . . . . . . . . . . . 8-5 Maintenance Passenger Compartment Air F i l t e r ......................... 8 - 6 Climate Control Systems This vehicle may have a dual or single climate control system. The heating, cooling, defrost, defog and ventilation can be controlled with this system. For vehicles with heated seats, see Heated Front Seats on page 3 ‑ 7 . Dual Zone with Optional Heated Seat Controls A. Fan Control B. Outside Air C. Recirculation D. Air Delivery Mode Control E. Air Conditioning [...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 8-2 Climate Controls Single Zone A. Fan Control B. Outside Air C. T emperature Control D. Recirculation E. Air Delivery Mode Control F . Air Conditioning G. Rear Window Defogger T emperature Control: For dual zone, turn the thumbwheels up or down to increase or decrease the temperature on the driver or the passenger side of the vehicle. For single zone, turn the knob clockwise or counterclockwise to increase or decrease the temperature. 9 (Fan Control): T urn clockwise or counterclockwise to increase or decrease the fan speed. Positioning the knob between two modes can select a combination of those modes. If the airflow seems low when t[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Climate Controls 8-3 Air Delivery Mode Control: T urn clockwise or counterclockwise to change the direction of the airflow inside the vehicle. T o change the current mode, select one of the following: H (V ent): Air is directed to the instrument panel outlets. ) (Bi-Level): Air is divided between the instrument panel outlets and the floor outlets. 6 (Floor): Air is directed to the floor outlets, with some of the air directed to the windshield and side window outlets. In this mode, the system automatically selects outside air . - (Defog): This mode clears the windshield of fog or moisture. Air is directed equally to the windshield and th[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 8-4 Climate Controls The air conditioning system removes moisture from the air , so a small amount of water may drip under the vehicle while idling or after turning off the engine. This is normal. : (Outside Air): Press to turn on outside air . An indicator light comes on to show that it is on. Outside air will circulate throughout the vehicle. ? (Recirculation): Press to turn on the recirculation mode. An indicator light comes on to show that it is on. This mode helps to quickly heat or cool the air inside the vehicle once the temperature inside the vehicle is equal to or better than the outside temperature. It can be used to prevent o[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Climate Controls 8-5 For vehicles with heated outside rearview mirrors, the mirrors heat to help clear fog or frost from the surface of the mirror when the rear window defog button is pressed. See Power Mirrors on page 2 ‑ 15 . Do not drive the vehicle until all the windows are clear . Notice: Do not use anything sharp on the inside of the rear window . If you do, you could cut or damage the warming grid, and the repairs would not be covered by the vehicle warranty . Do not attach a temporary vehicle license, tape, a decal or anything similar to the defogger grid. Air V ents Use the thumbwheel located below or to the side of the outle[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 8-6 Climate Controls Maintenance Passenger Compartment Air Filter The vehicle has a passenger compartment particulate air filter . It is located in the engine compartment, below the air inlet grille on the passenger side. The filter traps most of the pollen from air entering the climate control system. It needs to be changed periodically to ensure system performance. For information on how often to change the passenger compartment air filter , see Scheduled Maintenance on page 1 1 ‑ 2 . T o change the passenger compartment air filter: 1. T urn off the ignition when the windshield wipers are in the up position. 2. Raise the vehicle hoo[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-1 Driving and Operating Driving Information Defensive Driving . . . . . . . . . . . . . 9-2 Drunk Driving . . . . . . . . . . . . . . . . . 9-2 Control of a V ehicle . . . . . . . . . . . 9-3 Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3 Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4 Off-Road Recovery . . . . . . . . . . . . 9-5 Loss of Control . . . . . . . . . . . . . . . . 9-5 Driving on Wet Roads . . . . . . . . . 9-7 Highway Hypnosis . . . . . . . . . . . . 9-8 Hill and Mountain Roads . . . . . . 9-8 Winter Driving . . . . . . . . . . . . . . . . . 9-9 If the V ehicle is Stuck . . . .[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 9-2 Driving and Operating Driving Information Defensive Driving Defensive driving means “ always expect the unexpected. ” The first step in driving defensively is to wear your safety belt, see Safety Belts on page 3 ‑ 10 . { W ARNING Assume that other road users (pedestrians, bicyclists, and other drivers) are going to be careless and make mistakes. Anticipate what they might do and be ready . In addition: . Allow enough following distance between you and the driver in front of you. . Focus on the task of driving. (Continued) W ARNING (Continued) Driver distraction can cause collisions resulting in injury or possible death. These [...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-3 Medical research shows that alcohol in a person's system can make crash injuries worse, especially injuries to the brain, spinal cord, or heart. This means that when anyone who has been drinking — driver or passenger — is in a crash, that person's chance of being killed or permanently disabled is higher than if the person had not been drinking. Control of a V ehicle The following three systems help to control the vehicle while driving — brakes, steering, and accelerator . At times, as when driving on snow or ice, it is easy to ask more of those control systems than the tires and road can provide[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 9-4 Driving and Operating If the engine ever stops while the vehicle is being driven, brake normally but do not pump the brakes. If the brakes are pumped, the pedal could get harder to push down. If the engine stops, there will still be some power brake assist but it will be used when the brake is applied. Once the power assist is used up, it can take longer to stop and the brake pedal will be harder to push. Adding non ‐ dealer accessories can affect vehicle performance. See Accessories and Modifications on page 10 ‑ 3 . Steering Power Steering If power steering assist is lost because the engine stops or the system is not functioni[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-5 collision. Then steer around the problem, to the left or right depending on the space available. An emergency like this requires close attention and a quick decision. If holding the steering wheel at the recommended 9 and 3 o'clock positions, it can be turned a full 180 degrees very quickly without removing either hand. But you have to act fast, steer quickly , and just as quickly straighten the wheel once you have avoided the object. The fact that such emergency situations are always possible is a good reason to practice defensive driving at all times and wear safety belts properly . Off-Road Recovery The[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 9-6 Driving and Operating Skidding In a skid, a driver can lose control of the vehicle. Defensive drivers avoid most skids by taking reasonable care suited to existing conditions, and by not overdriving those conditions. But skids are always possible. The three types of skids correspond to the vehicle's three control systems. In the braking skid, the wheels are not rolling. In the steering or cornering skid, too much speed or steering in a curve causes tires to slip and lose cornering force. And in the acceleration skid, too much throttle causes the driving wheels to spin. If the vehicle starts to slide, ease your foot off the acce[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-7 Driving on Wet Roads Rain and wet roads can reduce vehicle traction and affect your ability to stop and accelerate. Always drive slower in these types of driving conditions and avoid driving through large puddles and deep ‐ standing or flowing water . { W ARNING Wet brakes can cause crashes. They might not work as well in a quick stop and could cause pulling to one side. Y ou could lose control of the vehicle. After driving through a large puddle of water or a car/vehicle wash, lightly apply the brake pedal until the brakes work normally . (Continued) W ARNING (Continued) Flowing or rushing water creates stro[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 9-8 Driving and Operating Highway Hypnosis Always be alert and pay attention to your surroundings while driving. If you become tired or sleepy , find a safe place to park your vehicle and rest. Other driving tips include: . Keep the vehicle well ventilated. . Keep interior temperature cool. . Keep your eyes moving — scan the road ahead and to the sides. . Check the rearview mirror and vehicle instruments often. Hill and Mountain Roads Driving on steep hills or through mountains is different than driving on flat or rolling terrain. Tips for driving in these conditions include: . Keep the vehicle serviced and in good shape. . Check all [...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-9 { W ARNING Coasting downhill in N (Neutral) or with the ignition off is dangerous. The brakes will have to do all the work of slowing down and they could get so hot that they would not work well. Y ou would then have poor braking or even none going down a hill. Y ou could crash. Always have the engine running and the vehicle in gear when going downhill. . Stay in your own lane. Do not swing wide or cut across the center of the road. Drive at speeds that let you stay in your own lane. . T op of hills: Be alert — something could be in your lane (stalled car , accident). . Pay attention to special road signs (fa[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 9-10 Driving and Operating Blizzard Conditions Being stuck in snow can be in a serious situation. Stay with the vehicle unless there is help nearby . If possible, use the Roadside Assistance Program on page 13 ‑ 7 . T o get help and keep everyone in the vehicle safe: . T urn on the hazard warning flashers. . T ie a red cloth to an outside mirror . { W ARNING Snow can trap engine exhaust under the vehicle. This may cause exhaust gases to get inside. Engine exhaust contains Carbon Monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death. (Continued) W ARNING (Continued) If the vehicle is stuck in the s[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-1 1 Repeat this until help arrives but only when you feel really uncomfortable from the cold. Moving about to keep warm also helps. If it takes some time for help to arrive, now and then when you run the engine, push the accelerator pedal slightly so the engine runs faster than the idle speed. This keeps the battery charged to restart the vehicle and to signal for help with the headlamps. Do this as little as possible to save fuel. If the V ehicle is Stuck Slowly and cautiously spin the wheels to free the vehicle when stuck in sand, mud, ice, or snow . If the vehicle has a traction system, it can often help to f[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 9-12 Driving and Operating V ehicle Load Limits It is very important to know how much weight your vehicle can carry . T wo labels on your vehicle show how much weight it may properly carry , the Tire and Loading Information label and the V ehicle Certification label. { W ARNING Do not load the vehicle any heavier than the Gross V ehicle Weight Rating (GVWR), or either the maximum front or rear Gross Axle Weight Rating (GAWR). If you do, parts on the vehicle can break, and it can change the way the vehicle handles. These could cause you to lose control and crash. Also, overloading can shorten the life of the vehicle. Tire and Loading In[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-13 Steps for Determining Correct Load Limit 1. Locate the statement “ The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs ” on your vehicle's placard. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs. 4. The resulting figure equals the available amount of cargo and luggage load capacity . For example, if the “ XXX ” amount equals 1400 lbs and there will be five 150 lb passengers in your vehicle, the amount of available cargo and luggage lo[...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 9-14 Driving and Operating Example 2 A. Maximum V ehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs) B. Subtract Occupant Weight @ 68 kg (150 lbs) × 5 = 340 kg (750 lbs) C. Available Cargo Weight = 1 13 kg (250 lbs) Example 3 A. Maximum V ehicle Capacity Weight for Example 3 = 453 kg (1,000 lbs) B. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 = 453 kg (1,000 lbs) C. Available Cargo Weight = 0 kg (0 lbs) Refer to your vehicle's T ire and Loading Information label for specific information about your vehicle's maximum vehicle capacity weight and seating positions. The combined weight of the driver , passenge rs, and c[...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-15 The GVWR includes the weight of the vehicle, all occupants, fuel, and cargo. Never exceed the GVWR for your vehicle or the Gross Axle Weight Rating (GAWR) for either the front or rear axle. If there is a heavy load, it should be spread out. { W ARNING Do not load the vehicle any heavier than the Gross V ehicle Weight Rating (GVWR), or either the maximum front or rear Gross Axle Weight Rating (GAWR). If you do, parts on the vehicle can break, and it can change the way the vehicle handles. These could cause you to lose control and crash. Also, overloading can shorten the life of the vehicle. Notice : Overloadin[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 9-16 Driving and Operating Starting and Operating New V ehicle Break-In Notice: The vehicle does not need an elaborate break-in. But it will perform better in the long run if you follow these guidelines: . Do not drive at any one constant speed, fast or slow , for the first 805 km (500 miles). Do not make full-throttle starts. A void downshifting to brake or slow the vehicle. . A void making hard stops for the first 322 km (200 miles) or so. During this time the new brake linings are not yet broken in. Hard stops with new linings can mean premature wear and earlier replacement. Follow this breaking-in guideline every time you get new b[...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-17 Do not turn the engine off when the vehicle is moving. This will cause a loss of power assist in the brake and steering systems and disable the airbags. In an emergency: 1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly . This may deplete power assist, requiring increased brake pedal force. 2. Shift the vehicle to neutral. This can be done while the vehicle is moving. After shifting to neutral, firmly apply the brakes and steer the vehicle to a safe location. 3. Come to a complete stop, shift to P (Park), and turn the ignition to LOCK/OFF . On vehicles with an automatic transmission[...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 9-18 Driving and Operating Retained Accessory Power (RAP) These vehicle accessories can be used for up to 10 minutes after the engine turned off: . Audio System . Power Windows The radio will work when the key is in ON/RUN or ACC/ACCESSORY . Once the key is turned from ON/ RUN to LOCK/OFF the radio will continue to work 10 minutes or until the driver door is opened. The power windows will continue to work for up to 10 minutes or until any door is opened. Starting the Engine Move the shift lever to P (Park) or N (Neutral). The engine will not start in any other position. T o restart the engine when the vehicle is already moving, use N ([...]

Black plate (19,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-19 When the Low Fuel warning lamp is on and the FUEL LEVEL LOW message is displayed in the Driver Information Center (DIC), the Computer ‐ Controlled Cranking System is disabled to prevent possible vehicle component damage. When this happens, hold the ignition switch in the ST ART position to continue engine cranking. Notice: Cranking the engine for long periods of time, by returning the key to the ST ART position immediately after cranking has ended, can overheat and damage the cranking motor , and drain the battery . Wait at least 15 seconds between each try , to let the cranking motor cool down. 2. If the e[...]

Black plate (20,1) Chevrolet Impala Owner Manual - 201 1 9-20 Driving and Operating Engine Heater The engine coolant heater can provide easier starting and better fuel economy during engine warm ‐ up in cold weather conditions at or below − 18°C (0°F). V ehicles with an engine coolant heater should be plugged in at least four hours before starting. T o Use the Engine Heater 1. T urn off the engine. 2. Open the hood and unwrap the electrical cord. The cord is attached to the underside of the diagonal brace, which is located above the engine air cleaner/ filter assembly . 3. Plug it into a normal, grounded 1 10-volt AC outlet. { W ARNING Plugging the cord into an ungrounded outlet could [...]

Black plate (21,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-21 Steering Column Shift Lever If the vehicle has a steering column shift lever , use this procedure to shift the vehicle into P (Park): 1. Hold the brake pedal down. 2. Move the shift lever into P (Park) by pulling the shift lever toward you and moving it up as far as it will go. 3. With your foot still holding the brake pedal down, set the parking brake. See Parking Brake on page 9 ‑ 29 for more information. 4. T urn the ignition key to LOCK/OFF . 5. Remove the key and take it with you. If you can leave the vehicle with the ignition key in your hand, the vehicle is in P (Park). Console Shift Lever If the veh[...]

Black plate (22,1) Chevrolet Impala Owner Manual - 201 1 9-22 Driving and Operating T orque Lock T orque lock is when the weight of the vehicle puts too much force on the parking pawl in the transmission. This happens when parking on a hill and shifting the transmission into P (Park) is not done properly and then it is difficult to shift out of P (Park). T o prevent torque lock, set the parking brake and then shift into P (Park). T o find out how , see “ Shifting Into Park ” in this section. If torque lock does occur , your vehicle may need to be pushed uphill by another vehicle to relieve the parking pawl pressure, so you can shift out of P (Park). Shifting Out of Park Automatic T ransm[...]

Black plate (23,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-23 Column Shift If the column shift lever cannot be moved out of P (Park): 1. Apply and maintain the regular brakes. 2. T urn the ignition key to the ON/RUN position. See Ignition Positions on page 9 ‑ 16 for more information. 3. Shift out of the P (Park) position to the N (Neutral) position. 4. Move the vehicle to a safe location. If you still cannot move the shift lever from P (Park), consult your dealer or a professional towing service. Parking Over Things That Burn { W ARNING Things that can burn could touch hot exhaust parts under the vehicle and ignite. Do not park over papers, leaves, dry grass, or othe[...]

Black plate (24,1) Chevrolet Impala Owner Manual - 201 1 9-24 Driving and Operating Engine Exhaust { W ARNING Engine exhaust contains Carbon Monoxide (CO) which cannot be seen or smelled. Exposure to CO can cause unconsciousness and even death. Exhaust may enter the vehicle if: . The vehicle idles in areas with poor ventilation (parking garages, tunnels, deep snow that may block underbody airflow or tail pipes). . The exhaust smells or sounds strange or different. . The exhaust system leaks due to corrosion or damage. . The vehicle ’ s exhaust system has been modified, damaged or improperly repaired. (Continued) W ARNING (Continued) . There are holes or openings in the vehicle body from da[...]

Black plate (25,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-25 { W ARNING It can be dangerous to get out of the vehicle if the automatic transmission shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. Do not leave the vehicle when the engine is running unless you have to. If you have left the engine running, the vehicle can move suddenly . Y ou or others could be injured. T o be sure the vehicle will not move, even when you are on fairly level ground, always set the parking brake and move the shift lever to P (Park). Follow the proper steps to be sure the vehicle will not move. See Shifting Into Park on page 9 ‑ 20 . If parkin[...]

Black plate (26,1) Chevrolet Impala Owner Manual - 201 1 9-26 Driving and Operating The vehicle has an automatic transmission shift lock control system. Y ou must fully apply the brakes first, then press the shift lever button before you can shift from P (Park) while the ignition is in ON/RUN. If you cannot shift out of P (Park), ease pressure on the shift lever and push the shift lever all the way into P (Park) as you maintain brake application. Then press the shift lever button and move the shift lever into another gear . See Shifting Out of Park on page 9 ‑ 22 . R (Reverse): Use this gear to back up. Notice: Shifting to R (Reverse) while the vehicle is moving forward could damage the tr[...]

Black plate (27,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-27 driving less than 35 mph (55 km/h) and D (Drive) for higher speeds until then. 3 (Third): This position is also used for normal driving. However , it reduces vehicle speed more than D (Drive) without using the brakes. Y ou might choose 3 (Third) instead of D (Drive) when driving on hilly , winding roads, when towing a trailer , so there is less shifting between gears and when going down a steep hill. 2 (Second): This position reduces vehicle speed even more than 3 (Third) without using the brakes. Y ou can use 2 (Second) on hills. It can help control vehicle speed as you go down steep mountain roads. Y ou wou[...]

Black plate (28,1) Chevrolet Impala Owner Manual - 201 1 9-28 Driving and Operating Let us say the road is wet and you are driving safely . Suddenly , an animal jumps out in front of you. Y ou slam on the brakes and continue braking. Here is what happens with ABS: A computer senses that the wheels are slowing down. If one of the wheels is about to stop rolling, the computer will separately work the brakes at each wheel. ABS can change the brake pressure to each wheel, as required, faster than any driver could. This can help the driver steer around the obstacle while braking hard. As the brakes are applied, the computer keeps receiving updates on wheel speed and controls braking pressure acco[...]

Black plate (29,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-29 Parking Brake The parking brake is located to the left of the brake pedal, near the driver door . T o set the parking brake, hold the brake pedal down, then push down the parking brake pedal. T o release the parking brake, hold the brake pedal down and push the parking brake pedal. When you lift your foot off the parking brake pedal, the pedal will follow it to the released position. A warning chime will sound and a brake warning light located on the instrument panel cluster will come on, if the parking brake is set, the ignition is on, and the vehicle speed is greater than 8 km/h (5 mph). Notice: Driving wit[...]

Black plate (30,1) Chevrolet Impala Owner Manual - 201 1 9-30 Driving and Operating The system may be heard or felt while it is working, but this is normal. If cruise control is being used when TCS begins to limit wheel spin, the cruise control will automatically disengage. Cruise control may be reengaged when road conditions allow . See Cruise Control on page 9 ‑ 32 . The TCS operates in all transmission shift lever positions. But the system can upshift the transmission only as high as the shift lever position chosen, so use the lower gears only when necessary . See Automatic T ransmission on page 9 ‑ 25 . When the system is on, this warning light comes on and stays on if there is a pro[...]

Black plate (31,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-31 Adding non ‐ dealer accessories can affect the vehicle's performance. See Accessories and Modifications on page 10 ‑ 3 for more information. Electronic Stability Control (ESC) Y our vehicle may have an Electronic Stability Control (ESC) system which combines antilock brake, traction, and stability control systems and helps the driver maintain directional control of the vehicle in most driving conditions. When you first start your vehicle and begin to drive away , the system performs several diagnostic checks to ensure there are no problems. Y ou may hear or feel the system working. This is normal and[...]

Black plate (32,1) Chevrolet Impala Owner Manual - 201 1 9-32 Driving and Operating cruise again, you may re-engage the cruise control. See Cruise Control on page 9 ‑ 32 . The ESC/TCS button is located on the instrument panel. The traction control system can be turned off or back on by pressing the ESC/TCS button. T o disable both traction control and ESC, press and hold the button briefly . When the ESC system is turned off, the TRACTION CONTROL OFF message will appear , and the ESC/TCS light will be on solid to warn the driver that both traction control and ESC are disabled. It is recommended to leave the system on for normal driving conditions, but it may be necessary to turn the system[...]

Black plate (33,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-33 control automatically turns off . See T raction Control System (TCS) on page 9 ‑ 29 . When road conditions allow you to safely use it again, the cruise control can be turned back on. The cruise control buttons are located on left side of the steering wheel. T (On/Off): Press to turn cruise control on and off. The indicator is lit when cruise control is on. +RES (Resume/Accelerate): Press briefly to make the vehicle resume to a previously set speed, or press and hold to accelerate. SET – : Press to set the speed and activate cruise control or make the vehicle decelerate. [ (Cancel): Press to disengage crui[...]

Black plate (34,1) Chevrolet Impala Owner Manual - 201 1 9-34 Driving and Operating Increasing Speed While Using Cruise Control If the cruise control system is already activated: . Press and hold the +RES button on the steering wheel until the desired speed is reached, then release it. . T o increase vehicle speed in small increments, press the +RES button. Each time this is done, the vehicle goes about 1.6 km/h (1 mph) faster . Reducing Speed While Using Cruise Control If the cruise control system is already activated: . Press and hold the SET – button on the steering wheel until the lower speed desired is reached, then release it. . T o slow down in small amounts, press the SET – butto[...]

Black plate (35,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-35 Fuel Use of the recommended fuel is an important part of the proper maintenance of this vehicle. T o help keep the engine clean and maintain optimum vehicle performance, we recommend the use of gasoline advertised as TOP TIER Detergent Gasoline. Look for the TOP TIER label on the fuel pump to ensure gasoline meets enhanced detergency standards developed by auto companies. A list of marketers providing TOP TIER Detergent Gasoline can be found at www .toptiergas.com. V ehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85% ethanol (E85). Se[...]

Black plate (36,1) Chevrolet Impala Owner Manual - 201 1 9-36 Driving and Operating Gasoline Specifications At a minimum, gasoline should meet ASTM specification D 4814 in the United States or CAN/CGSB ‐ 3.5 or 3.51 1 in Canada. Some gasolines contain an octane-enhancing additive called methylcyclopentadienyl manganese tricarbonyl (MMT). We recommend against the use of gasolines containing MMT . See Fuel Additives on page 9 ‑ 36 for additional information. California Fuel Requirements If the vehicle is certified to meet California Emissions Standards, it is designed to operate on fuels that meet California specifications. See the underhood emission control label. If this fuel is not avai[...]

Black plate (37,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-37 For customers who do not use TOP TIER Detergent Gasoline regularly , one bottle of GM Fuel System T reatment PLUS, added to the fuel tank at every engine oil change, can help clean deposits from fuel injectors and intake valves. GM Fuel System T reatment PLUS is the only gasoline additive recommended by General Motors. It is available at your dealer . Gasolines containing oxygenates, such as ethers and ethanol, and reformulated gasolines might be available in your area. We recommend that you use these gasolines, if they comply with the specifications described earlier . However , E85 (85% ethanol) and other f[...]

Black plate (38,1) Chevrolet Impala Owner Manual - 201 1 9-38 Driving and Operating At a minimum, E85 should meet ASTM Specification D 5798. By definition, this means that fuel labeled E85 will have an ethanol content between 70% and 85%. Filling the fuel tank with fuel mixtures that do not meet ASTM specifications can affect driveability and could cause the malfunction indicator lamp to come on. T o ensure quick starts in the wintertime, the E85 fuel must be formulated properly for your climate according to ASTM specification D 5798. If you have trouble starting on E85, it could be because the E85 fuel is not properly formulated for your climate. If this happens, switching to gasoline or ad[...]

Black plate (39,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-39 The tethered fuel cap is located behind a hinged fuel door on the driver side of the vehicle. If the vehicle has E85 fuel capability , the fuel cap will be yellow and state that E85 or gasoline can be used. See Fuel E85 (85% Ethanol) on page 9 ‑ 37 . T o remove the fuel cap, turn it slowly counterclockwise. While refueling, hang the tethered fuel cap on the hook on the inside of the fuel door . { W ARNING Fuel can spray out on you if you open the fuel cap too quickly . If you spill fuel and then something ignites it, you could be badly burned. This spray can happen if the tank is nearly full, and is more li[...]

Black plate (40,1) Chevrolet Impala Owner Manual - 201 1 9-40 Driving and Operating The TIGHTEN GAS CAP message displays on the Driver Information Center (DIC) if the fuel cap is not properly installed. See Fuel System Messages on page 5 ‑ 32 for more information. { W ARNING If a fire starts while you are refueling, do not remove the nozzle. Shut off the flow of fuel by shutting off the pump or by notifying the station attendant. Leave the area immediately . Notice: If a new fuel cap is needed, be sure to get the right type of cap from your dealer . The wrong type fuel cap might not fit properly , might cause the malfunction indicator lamp to light, and could damage the fuel tank and emiss[...]

Black plate (41,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-41 T owing General T owing Information Only use towing equipment that has been designed for the vehicle. Contact your dealer or trailering dealer for assistance with preparing the vehicle for towing a trailer . See the following trailer towing information in this section: . For information on driving while towing a trailer , see “ Driving Characteristics and T owing T ips. ” . For maximum vehicle and trailer weights, see “ Trailer T owing. ” . For information on equipment to tow a trailer , see “ T owing Equipment. ” For information on towing a disabled vehicle, see T owing the Vehicle on page 10 ‑[...]

Black plate (42,1) Chevrolet Impala Owner Manual - 201 1 9-42 Driving and Operating Driving with a T railer T owing a trailer requires a certain amount of experience. Get to know the rig before setting out for the open road. Get acquainted with the feel of handling and braking with the added weight of the trailer . And always keep in mind that the vehicle you are driving is now longer and not as responsive as the vehicle is by itself. Before starting, check all trailer hitch parts and attachments, safety chains, electrical connectors, lamps, tires and mirror adjustments. If the trailer has electric brakes, start the vehicle and trailer moving and then apply the trailer brake controller by ha[...]

Black plate (43,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-43 For this reason you may think other drivers are seeing the signal when they are not. It is important to check occasionally to be sure the trailer bulbs are still working. Driving on Grades Notice: Do not tow on steep continuous grades exceeding 9.6 km (6 miles). Extended, higher than normal engine and transmission temperatures may result and damage the vehicle. Frequent stops are very important to allow the engine and transmission to cool. Reduce speed and shift to a lower gear before starting down a long or steep downgrade. If the transmission is not shifted down, the brakes might have to be used so much tha[...]

Black plate (44,1) Chevrolet Impala Owner Manual - 201 1 9-44 Driving and Operating Maintenance When T railer T owing The vehicle needs service more often when pulling a trailer . See Scheduled Maintenance on page 1 1 ‑ 2 for more information. Things that are especially important in trailer operation are automatic transmission fluid, engine oil, belts, cooling system and brake system. It is a good idea to inspect these before and during the trip. Check periodically to see that all hitch nuts and bolts are tight. Engine Cooling When T railer T owing The cooling system may temporarily overheat during severe operating conditions. See Engine Overheating on page 10 ‑ 19 . Changing a Tire When[...]

Black plate (45,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-45 Successful, safe trailering takes correct equipment, and it has to be used properly . The following information has many time-tested, important trailering tips and safety rules. Many of these are important for the safety of the driver and the passengers. So please read this section carefully before pulling a trailer . Load-pulling components such as the engine, transmission, axles, wheel assemblies and tires are forced to work harder against the drag of the added weight. The engine is required to operate at relatively higher speeds and under greater loads, generating extra heat. The trailer also adds consider[...]

Black plate (46,1) Chevrolet Impala Owner Manual - 201 1 9-46 Driving and Operating If towing a trailer , the tongue load must be added to the GVW because the vehicle will be carrying that weight, too. See Vehicle Load Limits on page 9 ‑ 12 for more information about the vehicle's maximum load capacity . Using a weight-carrying hitch, the trailer tongue (A) should weigh 10 to 15 percent of the total loaded trailer weight (B). After loading the trailer , weigh the trailer and then the tongue, separately , to see if the weights are proper . If they are not, adjustments might be made by moving some items around in the trailer . T otal Weight on the V ehicle's Tires Be sure the vehic[...]

Black plate (47,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-47 Safety Chains Always attach chains between the vehicle and the trailer . Cross the safety chains under the tongue of the trailer to help prevent the tongue from contacting the road if it becomes separated from the hitch. Instructions about safety chains may be provided by the hitch manufacturer or by the trailer manufacturer . Follow the manufacturer's recommendation for attaching safety chains and do not attach them to the bumper . Always leave just enough slack so the rig can turn. Never allow safety chains to drag on the ground. T railer Brakes Because the vehicle has antilock brakes, do not try to ta[...]

Black plate (48,1) Chevrolet Impala Owner Manual - 201 1 9-48 Driving and Operating 2 NOTES[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-1 V ehicle Care General Information General Information . . . . . . . . . . 10-2 California Proposition 65 W arning . . . . . . . . . . . . . . . . . 10-3 California Perchlorate Materials Requirements . . . . 10-3 Accessories and Modifications . . . . . . . . . . . . . . . 10-3 V ehicle Checks Doing Y our Own Service Work . . . . . . . . . . . . . . . 10-4 Hood . . . . . . . . . . . . . . . . . . . . . . . . 10-5 Engine Compartment Overview . . . . . . . . . . . . . . . . . . . 10-6 Engine Oil . . . . . . . . . . . . . . . . . . . 10-8 Engine Oil Life System . . . . . 10-10 Automatic Transmission Fluid . . . . . . . . .[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 10-2 V ehicle Care When It Is Time for New T ires . . . . . . . . . . . . . . . . . . . . . . 10-52 Buying New T ires . . . . . . . . . . . 10-53 Different Size T ires and Wheels . . . . . . . . . . . . . . . . . . . 10-55 Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-55 Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-57 Wheel Replacement . . . . . . . . 10-57 T ire Chains . . . . . . . . . . . . . . . . . 10-58 If a Tire Goes Flat . . . . . . . . . . 10-59 T ire Changing . . . . . . . . . . . . . . 10-61 Compact Spare T ire . . . . . . . . 10-68 Jump Starting Jump Starting . . . . . . .[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-3 California Proposition 65 W arning Most motor vehicles, including this one, contain and/or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Engine exhaust, many parts and systems, many fluids, and some component wear by-products contain and/or emit these chemicals. California Perchlorate Materials Requirements Certain types of automotive applications, such as airbag initiators, seat belt pretensioners, and lithium batteries contained in remote keyless transmitters, may contain perchlorate materials. Special handling may be necessary . For additional informat[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 10-4 V ehicle Care GM Accessories are designed to complement and function with other systems on the vehicle. Y our GM dealer can accessorize the vehicle using genuine GM Accessories. When you go to your GM dealer and ask for GM Accessories, you will know that GM-trained and supported service technicians will perform the work using genuine GM Accessories. Also, see Adding Equipment to the Airbag-Equipped V ehicle on page 3 ‑ 39 . V ehicle Checks Doing Y our Own Service Work { W ARNING Y ou can be injured and the vehicle could be damaged if you try to do service work on a vehicle without knowing enough about it. . Be sure you have suffi[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-5 This vehicle has an airbag system. Before attempting to do your own service work, see Servicing the Airbag-Equipped V ehicle on page 3 ‑ 38 . Keep a record with all parts receipts and list the mileage and the date of any service work performed. See Maintenance Records on page 1 1 ‑ 9 . Hood T o open the hood, do the following: 1. Pull the interior hood release handle with this symbol on it. It is located to the left of the parking brake pedal. 2. Then go to the front of the vehicle and release the secondary hood latch, located near the center of the hood front, by pushing the latch to the right. 3. Lift the hood. [...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 10-6 V ehicle Care Engine Compartment Overview 3.5 L V6 Engine Shown, 3.9 L V6 Engine Similar[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-7 A. Windshield Washer Fluid Reservoir . See “ Adding Washer Fluid ” under Washer Fluid on page 10 ‑ 22 . B. Battery . See Battery on page 10 ‑ 25 . C. Underhood Fuse Block. See Engine Compartment Fuse Block on page 10 ‑ 34 . D. Remote Positive (+) T erminal. See Jump Starting on page 10 ‑ 70 . E. Coolant Recovery T ank. See “ Checking Coolant ” under Cooling System on page 10 ‑ 15 . F . Pressure Cap. See Cooling System on page 10 ‑ 15 . G. Power Steering Fluid Cap. See Power Steering Fluid on page 10 ‑ 21 . H. Engine Oil Fill Cap. See “ When to Add Engine Oil ” under Engine Oil on page 10 ‑ [...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 10-8 V ehicle Care Engine Oil T o ensure proper engine performance and long life, careful attention must be paid to engine oil. Following these simple, but important steps will help protect your investment: . Always use engine oil approved to the proper specification and of the proper viscosity grade. See “ Selecting the Right Engine Oil. ” . Check the engine oil level regularly and maintain the proper oil level. See “ Checking Engine Oil ” and “ When to Add Engine Oil. ” . Change the engine oil at the appropriate time. See Engine Oil Life System on page 10 ‑ 10 . . Always dispose of engine oil properly . See “ What to D[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-9 operating range, the engine could be damaged. Y ou should drain out the excess oil or limit your driving of the vehicle and seek a service professional to remove the excess amount of oil. See Engine Compartment Overview on page 10 ‑ 6 for the location of the engine oil fill cap. Add enough oil to put the level somewhere in the proper operating range. Push the dipstick all the way back in when through. Selecting the Right Engine Oil Selecting the right engine oil depends on both the proper oil specification and viscosity grade: Specification Use and ask for engine oils with the dexos ™ certification mark. Oils meet[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 10-10 V ehicle Care Cold T emperature Operation: In an area of extreme cold, where the temperature falls below − 29°C ( − 20°F), an SAE 0W-30 oil should be used. An oil of this viscosity grade will provide easier cold starting for the engine at extremely low temperatures. When selecting an oil of the appropriate viscosity grade, be sure to always select an oil that meets the required specification, dexos ™ . See “ Specification ” for more information. Engine Oil Additives/Engine Oil Flushes Do not add anything to the oil. The recommended oils with the dexos ™ specification and displaying the dexos ™ certification mark a[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-1 1 For the oil life system to work properly , the system must be reset every time the oil is changed. When the system has calculated that oil life has been diminished, it indicates that an oil change is necessary . A CHANGE ENGINE OIL SOON message comes on. See DIC W arnings and Messages . Change the oil as soon as possible within the next 1 000 km (600 miles). It is possible that, if driving under the best conditions, the oil life system might indicate that an oil change is not necessary for up to a year . The engine oil and filter must be changed at least once a year and, at this time, the system must be reset. Y ou[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 10-12 V ehicle Care Notice: T oo much or too little fluid can damage the transmission. T oo much can mean that some of the fluid could come out and fall on hot engine parts or exhaust system parts, starting a fire. T oo little fluid could cause the transmission to overheat. Be sure to get an accurate reading if checking the transmission fluid. W ait at least 30 minutes before checking the transmission fluid level if you have been driving: . When outside temperatures are above 32°C (90°F). . At high speed for quite a while. . In heavy traffic — especially in hot weather . . While pulling a trailer . T o get the right reading, the fl[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-13 3. Check both sides of the dipstick, and read the lower level. The fluid level must be in the cross-hatched area. 4. If the fluid level is in the acceptable range, push the dipstick back in all the way . How to Add Fluid Refer to Recommended Fluids and Lubricants on page 1 1 ‑ 6 to determine what kind of transmission fluid to use. If the fluid level is low , add only enough of the proper fluid to bring the level into the cross-hatched area on the dipstick. 1. Pull out the dipstick. 2. Using a long-neck funnel, add enough fluid at the dipstick hole to bring it to the proper level. It does not take much fluid, gener[...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 10-14 V ehicle Care How to Inspect the Engine Air Cleaner/Filter T o inspect the air cleaner/filter , remove the filter from the vehicle and lightly shake the filter to release loose dust and dirt. If the filter remains caked with dirt, a new filter is required. T o inspect or replace the engine air cleaner/filter do the following: 1. Lift the filter cover tabs on top of the engine air cleaner/filter housing. 2. Push the filter cover housing toward the engine. 3. Pull out the filter . 4. Inspect or replace the engine air cleaner/filter . 5. T o reinstall the cover , position the tabs through the hinges on the housing. 6. Push the cover[...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-15 Cooling System The cooling system allows the engine to maintain the correct working temperature. 3.5 L V6 Engine Shown, 3.9 L V6 Engine Similar A. Coolant Recovery T ank B. Pressure Cap C. Electric Engine Cooling Fan (Out of View) { W ARNING An electric engine cooling fan under the hood can start up even when the engine is not running and can cause injury . Keep hands, clothing, and tools away from any underhood electric fan. { W ARNING Heater and radiator hoses, and other engine parts, can be very hot. Do not touch them. If you do, you can be burned. (Continued) W ARNING (Continued) Do not run the engine if there i[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 10-16 V ehicle Care Engine Coolant The cooling system in the vehicle is filled with DEX-COOL ® engine coolant. This coolant is designed to remain in the vehicle for 5 years or 240 000 km (150,000 mi), whichever occurs first. The following explains the cooling system and how to check and add coolant when it is low . If there is a problem with engine overheating, see Engine Overheating on page 10 ‑ 19 What to Use { W ARNING Adding only plain water or some other liquid to the cooling system can be dangerous. Plain water and other liquids, can boil before the proper coolant mixture will. (Continued) W ARNING (Continued) The vehicle&apos[...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-17 Checking Coolant The vehicle must be on a level surface when checking the coolant level. Check to see if coolant is visible in the coolant recovery tank. If the coolant inside the coolant recovery tank is boiling, do not do anything else until it cools down. If coolant is visible but the coolant level is not at or above the COLD FILL line, add a 50/50 mixture of clean, drinkable water and DEX-COOL coolant at the coolant recovery tank, but be sure the cooling system is cool before this is done. The coolant recovery tank is located in the rear of the engine compartment on the passenger side of the vehicle. See Engine [...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 10-18 V ehicle Care How to Add Coolant to the Radiator { W ARNING An electric engine cooling fan under the hood can start up even when the engine is not running and can cause injury . Keep hands, clothing, and tools away from any underhood electric fan. { W ARNING Steam and scalding liquids from a hot cooling system can blow out and burn you badly . They are under pressure, and if you turn the surge tank pressure cap — even a little — they can come out at high speed. Never turn the cap when the cooling system, including the surge tank pressure cap, is hot. (Continued) W ARNING (Continued) W ait for the cooling system and surge tank[...]

Black plate (19,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-19 5. Install the coolant recovery tank cap and the pressure cap. After a day or two of driving, when the engine is cold, check the coolant level in the recovery tank. If it is low , refill it to the COLD FILL line. If the coolant in the recovery tank is constantly low , have a dealer service department inspect the vehicle for leaks. Notice: If the pressure cap is not tightly installed, coolant loss and possible engine damage may occur . Be sure the cap is properly and tightly secured. Engine Overheating The vehicle has several indicators to warn of engine overheating. There is a coolant temperature gauge and a warning[...]

Black plate (20,1) Chevrolet Impala Owner Manual - 201 1 10-20 V ehicle Care If Steam is Coming from the Engine Compartment { W ARNING Steam from an overheated engine can burn you badly , even if you just open the hood. Stay away from the engine if you see or hear steam coming from it. T urn it off and get everyone away from the vehicle until it cools down. W ait until there is no sign of steam or coolant before you open the hood. If you keep driving when the vehicles engine is overheated, the liquids in it can catch fire. Y ou or others could be badly burned. Stop the engine if it overheats, and get out of the vehicle until the engine is cool. (Continued) W ARNING (Continued) See Overheated[...]

Black plate (21,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-21 If there is no sign of steam, idle the engine for three minutes while parked. If the warning is still displayed, turn off the engine until it cools down. Also, see "Overheated Engine Protection Operating Mode" in this section. Overheated Engine Protection Operating Mode This emergency operating mode allows the vehicle to be driven to a safe place in an emergency situation. If an overheated engine condition exists, an overheat protection mode which alternates firing groups of cylinders helps prevent engine damage. In this mode, a significant loss in power and engine performance will be noticed. The coolant [...]

Black plate (22,1) Chevrolet Impala Owner Manual - 201 1 10-22 V ehicle Care The fluid level should be somewhere within the cross ‐ hatched area on the dipstick. If the fluid is at the ADD mark, fluid should be added. What to Use T o determine what kind of fluid to use, see Recommended Fluids and Lubricants on page 1 1 ‑ 6 . Always use the proper fluid. Notice: Use of the incorrect fluid may damage the vehicle and the damages may not be covered by the vehicle's warranty . Always use the correct fluid listed in Recommended Fluids and Lubricants on page 1 1 ‑ 6 . W asher Fluid What to Use When the vehicle needs windshield washer fluid, be sure to read the manufacturer's instruc[...]

Black plate (23,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-23 Brakes This vehicle has disc brakes. Disc brake pads have built-in wear indicators that make a high-pitched warning sound when the brake pads are worn and new pads are needed. The sound can come and go or be heard all the time the vehicle is moving, except when applying the brake pedal firmly . { W ARNING The brake wear warning sound means that soon the brakes will not work well. That could lead to a crash. When the brake wear warning sound is heard, have the vehicle serviced. Notice: Continuing to drive with worn-out brake pads could result in costly brake repair . Some driving conditions or climates can cause a br[...]

Black plate (24,1) Chevrolet Impala Owner Manual - 201 1 10-24 V ehicle Care Brake Fluid The brake master cylinder reservoir is filled with DOT 3 brake fluid as indicated on the reservoir cap. See Engine Compartment Overview on page 10 ‑ 6 for the location of the reservoir . There are only two reasons why the brake fluid level in the reservoir might go down: . The brake fluid level goes down because of normal brake lining wear . When new linings are installed, the fluid level goes back up. . A fluid leak in the brake hydraulic system can also cause a low fluid level. Have the brake hydraulic system fixed, since a leak means that sooner or later the brakes will not work well. Do not top off[...]

Black plate (25,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-25 Notice: . Using the wrong fluid can badly damage brake hydraulic system parts. For example, just a few drops of mineral-based oil, such as engine oil, in the brake hydraulic system can damage brake hydraulic system parts so badly that they will have to be replaced. Do not let someone put in the wrong kind of fluid. . If brake fluid is spilled on the vehicle's painted surfaces, the paint finish can be damaged. Be careful not to spill brake fluid on the vehicle. If you do, wash it off immediately . Battery Refer to the replacement number shown on the original battery label when a new battery is needed. See Engine[...]

Black plate (26,1) Chevrolet Impala Owner Manual - 201 1 10-26 V ehicle Care Starter Switch Check { W ARNING When you are doing this inspection, the vehicle could move suddenly . If the vehicle moves, you or others could be injured. 1. Before starting this check, be sure there is enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 9 ‑ 29 . Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. T ry to start the engine in each gear . The vehicle should start only in P (Park) or N (Neutral). If the vehicle starts in any other position, contact your dealer for service. Automatic T r[...]

Black plate (27,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-27 Ignition T ransmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. . The ignition should turn to LOCK/OFF only when the shift lever is in P (Park). . The ignition key should come out only in LOCK/OFF . Contact your dealer if service is required. Park Brake and P (Park) Mechanism Check { W ARNING When you are doing this check, the vehicle could begin to move. Y ou or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case it begins to roll. Be ready to apply the regular brake at once [...]

Black plate (28,1) Chevrolet Impala Owner Manual - 201 1 10-28 V ehicle Care 2. While holding the wiper arm, pull the clip up from the blade connecting point, and pull the blade assembly down toward the windshield to remove it from the wiper arm. 3. Install the new wiper blade onto the wiper arm and snap the clip down into place. T o remove and replace the wiper blade element do the following: 1. The wiper blade element has two notches at one end which are engaged by the bottom claw set of the wiper blade. At the notched end of the wiper blade, pull the wiper blade element from the wiper blade assembly . 2. T o replace the element, start at the heel end of the wiper blade, which is the end n[...]

Black plate (29,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-29 Headlamp Aiming Headlamp aim has been preset at the factory and should need no further adjustment. However , if the vehicle is damaged in a crash, the headlamp aim may be affected. Aim adjustment to the low-beam headlamps may be necessary if oncoming drivers flash their high-beam headlamps at you (for vertical aim). If the headlamps need to be re-aimed, it is recommended that the vehicle be taken to the dealer for service. Bulb Replacement For the proper type of replacement bulbs, see Replacement Bulbs on page 10 ‑ 33 . For any bulb ‐ changing procedure not listed in this section, contact your dealer . Halogen B[...]

Black plate (30,1) Chevrolet Impala Owner Manual - 201 1 10-30 V ehicle Care Headlamps, Front T urn Signal, Sidemarker , and Parking Lamps A. Sidemarker B. Low-Beam Headlamp C. High-Beam Headlamp D. Parking/T urn Signal Lamp T o replace one of these bulbs: 1. Open the hood. See Hood on page 10 ‑ 5 . 2. Remove the screw from the headlamp assembly . 3. Pull up on the plastic headlamp retainer and remove it. 4. Pull the headlamp assembly away from the vehicle and remove the electrical connector . 5. Remove the round dust caps to gain access to the bulbs. 6. T urn the old bulb counterclockwise and remove it from the retaining ring by pulling it away from the headlamp. 7. Remove the electrical [...]

Black plate (31,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-31 8. Install the electrical connector to the bulb. 9. Install the new bulb by inserting the smallest tab on the bulb base into the matching notch in the retaining ring. T urn the bulb a quarter-turn clockwise until it stops. 10. Reinstall the dust caps. 1 1. Push the headlamp assembly toward the vehicle. 12. Push down on the plastic headlamp retainer to reinstall it. 13. Reinstall the screw from the headlamp assembly .[...]

Black plate (32,1) Chevrolet Impala Owner Manual - 201 1 10-32 V ehicle Care T aillamps, T urn Signal, Sidemarker , Stoplamps, and Back-Up Lamps A. Rear Sidemarker Lamp B. Back-up Lamp C. Stoplamp/T aillamp/T urn Signal T o replace one of these bulbs: 1. Open the trunk. See T runk on page 2 ‑ 10 . 2. Remove the convenience net (if equipped). Unhook the net from the upper wing nut. 3. T urn the upper wing nut counterclockwise and remove it. 4. Pull the carpet away from the rear of the vehicle. 5. T urn the two hex nuts counterclockwise to remove them. 6. Pull out the taillamp assembly and disconnect the wiring harness. 7. T urn the bulb socket counterclockwise to remove it. 8. Pull the old [...]

Black plate (33,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-33 License Plate Lamp T o replace one of these bulbs: 1. T urn the lamp assembly counterclockwise and pull the lamp assembly out of the connector . 2. Pull the old bulb from the lamp assembly , keeping the bulb straight as you pull it out. 3. Install the new bulb. 4. Reverse Steps 1 through 3 to reinstall the license plate lamp. Replacement Bulbs Exterior Lamp Bulb Number Back-Up 921LL Front Parking/ T urn Signal 3157NAK License Plate Lamp 194ll Headlamps High-Beam H9 Low-Beam H1 1 Sidemarker 194LL Stoplamp, T aillamp, and T urn Signal 3057 For replacement bulbs not listed here, contact your dealer . Electrical System [...]

Black plate (34,1) Chevrolet Impala Owner Manual - 201 1 10-34 V ehicle Care If there is a problem on the road and a fuse needs to be replaced, the same amperage fuse can be borrowed. Choose some feature of the vehicle that is not needed to use and replace it as soon as possible. Headlamp Wiring An electrical overload may cause the lamps to go on and off, or in some cases to remain off. Have the headlamp wiring checked right away if the lamps go on and off or remain off. Windshield Wipers If the wiper motor overheats due to heavy snow or ice, the windshield wipers will stop until the motor cools and will then restart. Although the circuit is protected from electrical overload, overload due t[...]

Black plate (35,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-35 The vehicle may not have all of the fuses, relays, and features shown. Fuses Usage A/C CMPRSR Air Conditioning Compressor ABS MTR 1 Antilock Brake System (ABS) Motor 1 ABS MTR 2 ABS Motor 2 AIR PUMP Air Pump AIR SOL Air Injection Reactor Solenoid AIRBAG/ DISPLA Y Airbag, Display AUX PWR Auxiliary Power BA TT 1 Battery 1 BA TT 2 Battery 2 BA TT 3 Battery 3 BA TT 4 Battery 4 BCM Body Control Module (BCM) Fuses Usage CHMSL/ BCK ‐ UP Center High ‐ Mounted Stoplamp, Back ‐ up Lamp DISPLA Y Display DRL 1 Daytime Running Lamps 1 DRL 2 Daytime Running Lamps 2 ECM IGN Engine Control Module (ECM), Ignition ECM/TCM ECM, [...]

Black plate (36,1) Chevrolet Impala Owner Manual - 201 1 10-36 V ehicle Care Fuses Usage F AN 1 Cooling Fan 1 F AN 2 Cooling Fan 2 FOG LAMPS Fog Lamps (If Equipped) FUEL/PUMP Fuel Pump HDLP MDL Headlamp Module HORN Horn HTD MIR Heated Mirror INJ 1 Injector 1 INJ 2 Injector 2 INT LIGHTS Interior Lamps INT L TS/ PNL DIM Interior Lamps, Instrument Panel Dimmer L T HI BEAM Driver Side High ‐ Beam Headlamp L T LO BEAM Driver Side Low ‐ Beam Headlamp Fuses Usage L T P ARK Driver Side Parking Lamp L T SPOT Left Spot L T T/SIG Driver Side T urn Signal Lamp ONST AR OnStar ® PWR DROP/ CRANK Power Drop, Crank RADIO Audio System RT HI BEAM Passenger Side High ‐ Beam Headlamp RT LO BEAM Passenger [...]

Black plate (37,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-37 Instrument Panel Fuse Block The fuse block is on the passenger side of the vehicle in the carpet molding. Remove the fuse block door to access the fuses. The vehicle may not be equipped with all of the fuses, relays, and features shown. Fuses Usage AIRBAG Airbags AMP Amplifier AUX Auxiliary Outlets CNSTR Canister Fuses Usage DR/LCK Door Locks HTD/SEA T Heated Seats PWR/MIR Power Mirrors PWR/SEA T Power Seats PWR/WNDW Power Window RAP Retained Accessory Power S/ROOF Sunroof TRUNK T runk TRUNK T runk Relay XM XM ™ Radio[...]

Black plate (38,1) Chevrolet Impala Owner Manual - 201 1 10-38 V ehicle Care Wheels and Tires Tires Y our new vehicle comes with high-quality tires made by a leading tire manufacturer . If you ever have questions about your tire warranty and where to obtain service, see your vehicle W arranty booklet for details. For additional information refer to the tire manufacturer . { W ARNING . Poorly maintained and improperly used tires are dangerous. . Overloading your tires can cause overheating as a result of too much flexing. Y ou could have a blowout and a serious accident. See Vehicle Load Limits on page 9 ‑ 12 . . Under inflated tires pose the same danger as overloaded tires. The resulting c[...]

Black plate (39,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-39 Tire Sidewall Labeling Useful information about a tire is molded into its sidewall. The examples below show a typical passenger vehicle tire and a compact spare tire sidewall. Passenger (P ‐ Metric) Tire Example (A) Tire Size : The tire size is a combination of letters and numbers used to define a particular tire's width, height, aspect ratio, construction type, and service description. See the “ T ire Size ” illustration later in this section for more detail. (B) TPC Spec (Tire Performance Criteria Specification) : Original equipment tires designed to GM's specific tire performance criteria have a T[...]

Black plate (40,1) Chevrolet Impala Owner Manual - 201 1 10-40 V ehicle Care Compact Spare Tire Example (A) Tire Ply Material : The type of cord and number of plies in the sidewall and under the tread. (B) T emporary Use Only : The compact spare tire or temporary use tire has a tread life of approximately 5 000 km (3,000 miles) and should not be driven at speeds over 105 km/h (65 mph). The compac t spare tire is for emergency use when a regular road tire has lost air and gone flat. If your vehicle has a compact spare tire, see Compact Spare Tire on page 10 ‑ 68 and If a Tire Goes Flat on page 10 ‑ 59 . (C) Tire Identification Number (TIN) : The letters and numbers following the DOT (Depa[...]

Black plate (41,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-41 Tire Designations Tire Size The following illustration shows an example of a typical passenger vehicle tire size. (A) Passenger (P ‐ Metric) Tire : The United States version of a metric tire sizing system. The letter P as the first character in the tire size means a passenger vehicle tire engineered to standards set by the U.S. T ire and Rim Association. (B) Tire Width : The three ‐ digit number indicates the tire section width in millimeters from sidewall to sidewall. (C) Aspect Ratio : A two ‐ digit number that indicates the tire height ‐ to ‐ width measurements. For example, if the tire size aspect rati[...]

Black plate (42,1) Chevrolet Impala Owner Manual - 201 1 10-42 V ehicle Care Belt : A rubber coated layer of cords that is located between the plies and the tread. Cords may be made from steel or other reinforcing materials. Bead : The tire bead contains steel wires wrapped by steel cords that hold the tire onto the rim. Bias Ply Tire : A pneumatic tire in which the plies are laid at alternate angles less than 90 degrees to the centerline of the tread. Cold Tire Pressure : The amount of air pressure in a tire, measured in psi (pounds per square inch) or kPa (kilopasca l) before a tire has built up heat from driving. See Tire Pressure on page 10 ‑ 44 . Curb Weight : The weight of a motor ve[...]

Black plate (43,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-43 Maximum Inflation Pressure : The maximum air pressure to which a cold tire can be inflated. The maximum air pressure is molded onto the sidewall. Maximum Load Rating : The load rating for a tire at the maximum permissible inflation pressure for that tire. Maximum Loaded V ehicle Weight : The sum of curb weight, accessory weight, vehicle capacity weight, and production options weight. Normal Occupant Weight : The number of occupants a vehicle is designed to seat multiplied by 68 kg (150 lbs). See Vehicle Load Limits on page 9 ‑ 12 . Occupant Distribution : Designated seating positions. Outward Facing Sidewall : The[...]

Black plate (44,1) Chevrolet Impala Owner Manual - 201 1 10-44 V ehicle Care T readwear Indicators : Narrow bands, sometimes called wear bars, that show across the tread of a tire when only 1.6 mm (1/16 inch) of tread remains. See When It Is Time for New Tires on page 10 ‑ 52 . UTQGS (Uniform Tire Quality Grading Standards) : A tire information system that provides consumers with ratings for a tire's traction, temperature, and treadwear . Ratings are determined by tire manufacturers using government testing procedures. The ratings are molded into the sidewall of the tire. See Uniform Tire Quality Grading on page 10 ‑ 55 . V ehicle Capacity Weight : The number of designated seating p[...]

Black plate (45,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-45 If your tires have too much air (over ‐ inflation), you can get the following: . Unusual wear . . Poor handling. . Rough ride. . Needless damage from road hazards. A vehicle-specific Tire and Loading Information label is attached to your vehicle. This label shows your vehicle's original equipment tires and the correct inflation pressures for your tires when they are cold. The recommended cold tire inflation pressure, shown on the label, is the minimum amount of air pressure needed to support your vehicle's maximum load carrying capacity . For additional information regarding how much weight your vehicle [...]

Black plate (46,1) Chevrolet Impala Owner Manual - 201 1 10-46 V ehicle Care If you overfill the tire, release air by pushing on the metal stem in the center of the tire valve. Re ‐ check the tire pressure with the tire gauge. Be sure to put the valve caps back on the valve stems. They help prevent leaks by keeping out dirt and moisture. Tire Pressure Monitor System The T ire Pressure Monitor System (TPMS) uses radio and sensor technology to check tire pressure levels. The TPMS sensors monitor the air pressure in your tires and transmit tire pressure readings to a receiver located in the vehicle. Each tire, including the spare (if provided), should be checked monthly when cold and inflated[...]

Black plate (47,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-47 TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly . Always check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly . See Tire Pressure Monitor Operation on page 10 ‑ 47 for additional information. Federal Communications Commission (FCC) and Industry Canada See Radio Frequency Statement on page 13 ‑ 17 for information regarding Par[...]

Black plate (48,1) Chevrolet Impala Owner Manual - 201 1 10-48 V ehicle Care A T ire and Loading Information label, attached to your vehicle, shows the size of your vehicle's original equipment tires and the correct inflation pressure for your vehicle's tires when they are cold. See V ehicle Load Limits on page 9 ‑ 12 , for an example of the T ire and Loading Information label and its location on your vehicle. Also see Tire Pressure on page 10 ‑ 44 . Y our vehicle's TPMS can warn you about a low tire pressure condition but it does not replace normal tire maintenance. See Tire Inspection on page 10 ‑ 51 , Tire Rotation on page 10 ‑ 51 , and Tires on page 10 ‑ 38 . Not[...]

Black plate (49,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-49 . The TPMS sensor matching process was started but not completed or not completed successfully after rotating the vehicle's tires. The DIC message and TPMS malfunction light should go off once the TPMS sensor matching process is performed successfully . See “ TPMS Sensor Matching Process ” later in this section. . One or more TPMS sensors are missing or damaged. The DIC message and the TPMS malfunction light should go off when the TPMS sensors are installed and the sensor matching process is performed successfully . See your dealer for service. . Replacement tires or wheels do not match your vehicle's [...]

Black plate (50,1) Chevrolet Impala Owner Manual - 201 1 10-50 V ehicle Care The TPMS sensor matching process is outlined below: 1. Set the parking brake. 2. T urn the ignition switch to ON/ RUN with the engine off. 3. Press the Remote Keyless Entry (RKE) transmitter's lock and unlock buttons at the same time for approximately five seconds. The horn sounds twice to signal the receiver is in relearn mode and the TIRE LEARNING ACTIVE message displays on the DIC screen. 4. Start with the driver side front tire. 5. Remove the valve cap from the valve cap stem. Activate the TPMS sensor by increasing or decreasing the tire's air pressure for five seconds, or until a horn chirp sounds. Th[...]

Black plate (51,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-51 Tire Inspection We recommend that you regularly inspect your vehicle's tires, including the spare tire, if the vehicle has one, for signs of wear or damage at least once a month. Always remove the tires if any of the following statements are true: . Y ou can see the indicators at three or more places around the tire. . Y ou can see cord or fabric showing through the tire's rubber . . The tread or sidewall is cracked, cut, or snagged deep enough to show cord or fabric. . The tire has a bump, bulge, or split. . The tire has a puncture, cut, or other damage that cannot be repaired well because of the size or [...]

Black plate (52,1) Chevrolet Impala Owner Manual - 201 1 10-52 V ehicle Care After the tires have been rotated, adjust the front and rear inflation pressures as shown on the Tire and Loading Information label. See Tire Pressure on page 10 ‑ 44 and V ehicle Load Limits on page 9 ‑ 12 . Reset the Tire Pressure Monitor System. See Tire Pressure Monitor Operation on page 10 ‑ 47 . Make certain that all wheel nuts are properly tightened. See “ Wheel Nut T orque ” under Capacities and Specifications on page 12 ‑ 2 . { W ARNING Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident. (C[...]

Black plate (53,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-53 See Tire Inspection on page 10 ‑ 51 and Tire Rotation on page 10 ‑ 51 for additional information. The rubber in tires ages over time. This is also true for the spare tire, if the vehicle has one, even if it is not being used. Multiple conditions affect how fast this aging takes place, including temperatures, loading conditions, and inflation pressure maintenance. Tires will typically need to be replaced due to wear before they may need to be replaced due to age. Consult the tire manufacturer for more information on when tires should be replaced. V ehicle Storage T ires age when stored normally mounted on a parke[...]

Black plate (54,1) Chevrolet Impala Owner Manual - 201 1 10-54 V ehicle Care GM recommends replacing tires in sets of four. This is because uniform tread depth on all tires will help keep your vehicle performing most like it did when the tires were new . Replacing less than a full set of tires can affect the braking and handling performance of your vehicle. See Tire Inspection on page 10 ‑ 51 and Tire Rotation on page 10 ‑ 51 for information on proper tire rotation. { W ARNING T ires could explode during improper service. Y ou or others could be injured or killed if you attempt to mount or dismount a tire. Only your dealer or an authorized tire service center should mount and dismount th[...]

Black plate (55,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-55 Non ‐ TPC Spec rated tires may give a low ‐ pressure warning that is higher or lower than the proper warning level you would get with TPC Spec rated tires. See Tire Pressure Monitor System on page 10 ‑ 46 . Y our vehicle's original equipment tires are listed on the T ire and Loading Information label. See Vehicle Load Limits on page 9 ‑ 12 for more information about the Tire and Loading Information label and its location on your vehicle. Different Size Tires and Wheels If you add wheels or tires that are a different size than your original equipment wheels and tires, this could affect the way your vehic[...]

Black plate (56,1) Chevrolet Impala Owner Manual - 201 1 10-56 V ehicle Care This applies only to vehicles sold in the United States. The grades are molded on the sidewalls of most passenger car tires. The Uniform Tire Quality Grading (UTQG) system does not apply to deep tread, winter-type snow tires, space-saver , or temporar y use spare tires, tires with nominal rim diameters of 10 to 12 inches (25 to 30 cm), or to some limited-production tires. While the tires available on General Motors passenger cars and light trucks may vary with respect to these grades, they must also conform to federal safety requirements and additional General Motors T ire Performance Criteria (TPC) standards. All P[...]

Black plate (57,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-57 T emperature – A, B, C The temperature grades are A (the highest), B, and C, representing the tire's resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Safety Standard No. 109. Grades B and A represent higher levels of performance on the la[...]

Black plate (58,1) Chevrolet Impala Owner Manual - 201 1 10-58 V ehicle Care If you need to replace any of the wheels, wheel bolts, wheel nuts, or T ire Pressure Monitor System (TPMS) sensors, replace them only with new GM original equipment parts. This way , you will be sure to have the right wheel, wheel bolts, wheel nuts, and TPMS sensors for the vehicle. { W ARNING Using the wrong replacement wheels, wheel bolts, or wheel nuts on your vehicle can be dangerous. It could affect the braking and handling of your vehicle, make your tires lose air and make you lose control. Y ou could have a collision in which you or others could be injured. Always use the correct wheel, wheel bolts, and wheel[...]

Black plate (59,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-59 W ARNING (Continued) T o help avoid damage to the vehicle, drive slowly , readjust or remove the device if it is contacting the vehicle, and do not spin the vehicle's wheels. If you do find traction devices that will fit, install them on the front tires. If a Tire Goes Flat It is unusual for a tire to blowout while you are driving, especially if you maintain your vehicle's tires properly . If air goes out of a tire, it is much more likely to leak out slowly . But if you should ever have a blowout, here are a few tips about what to expect and what to do: If a front tire fails, the flat tire creates a drag t[...]

Black plate (60,1) Chevrolet Impala Owner Manual - 201 1 10-60 V ehicle Care If a tire goes flat, avoid further tire and wheel damage by driving slowly to a level place, well off the road, if possible. T urn on the hazard warning flashers. See Hazard Warning Flashers on page 6 ‑ 4 . { W ARNING Changing a tire can be dangerous. The vehicle can slip off the jack and roll over or fall on you or other people. Y ou and they could be badly injured or even killed. Find a level place to change your tire. T o help prevent the vehicle from moving: 1. Set the parking brake firmly . 2. Put an automatic transmission shift lever in P (Park), or shift a manual transmission to 1 (First) or R (Reverse). (C[...]

Black plate (61,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-61 Tire Changing Removing the Spare Tire and T ools The equipment you will need is located in the trunk. 1. Open the trunk. See T runk on page 2 ‑ 10 . 2. Remove the convenience net if the vehicle has one. 3. Remove the spare tire cover . 4. T urn the wing nut counterclockwise and remove it. 5. Remove the compact spare tire. 6. T urn the nut holding the jack counterclockwise and remove it. Then remove the jack and wrench. The tools you will need to change a tire include the jack (A), extension and protection guide (B), and wheel wrench (C).[...]

Black plate (62,1) Chevrolet Impala Owner Manual - 201 1 10-62 V ehicle Care Removing the Flat Tire and Installing the Spare Tire This vehicle may have aluminum wheels with exposed wheel nuts. Use the wheel wrench to loosen all the wheel nuts. Do not remove them yet. Or , this vehicle may have steel wheels with plastic covers. T o remove the plastic covers and wheel nut caps, loosen the plastic nut caps with the wheel wrench in a counterclockwise direction. If needed, finish loosening them with your fingers. The plastic nut caps will not come off. If needed, use the flat end of the wheel wrench and pry along the edge of the cover until it comes off. The edge of the wheel cover could be sharp[...]

Black plate (63,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-63 3. For all wheel types, find the jacking location using the diagram above and the corresponding jacking notches located on the bottom side of the plastic molding. The notches in the plastic molding are marked with a triangle shape to help you find them. The front location is about 17.7 cm (7.0 in) from the rear edge of the front wheel well. The rear location is about 1 1.4 cm (4.5 in) from the front edge of the rear wheel well. 4. Put the compact spare tire near you. { W ARNING Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack you could be badly injured or killed. Never get[...]

Black plate (64,1) Chevrolet Impala Owner Manual - 201 1 10-64 V ehicle Care 5. Raise the vehicle by turning the jack handle clockwise. Raise the vehicle far enough off the ground to install the compact spare tire. 6. Remove all wheel nuts and the flat tire. { W ARNING Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident. When changing a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle. In an emergency , use a cloth or a paper towel to do this; but be sure to use a scraper or wire brush later , if needed, to get all the rust or dirt off. See If a Tire Goe[...]

Black plate (65,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-65 9. Reinstall the wheel nuts with the rounded end of the nuts toward the wheel. Tighten each nut clockwise by hand until the wheel is held against the hub. 10. Lower the vehicle by turning the jack handle counterclockwise. Lower the jack completely . { W ARNING Wheel nuts that are improperly or incorrectly tightened can cause the wheels to become loose or come off. The wheel nuts should be tightened with a torque wrench to the proper torque specification after replacing. Follow the torque specification supplied by the aftermarket manufacturer when using accessory locking wheel nuts. See Capacities and Specifications [...]

Black plate (66,1) Chevrolet Impala Owner Manual - 201 1 10-66 V ehicle Care Notice: Improperly tightened wheel nuts can lead to brake pulsation and rotor damage. T o avoid expensive brake repairs, evenly tighten the wheel nuts in the proper sequence and to the proper torque specification. See Capacities and Specifications on page 12 ‑ 2 for the wheel nut torque specification. 1 1. Tighten the wheel nuts firmly in a crisscross sequence as shown. Notice: Wheel covers will not fit on your vehicle's compact spare. If you try to put a wheel cover on the compact spare, the cover or the spare could be damaged. Storing a Flat or Spare Tire and T ools { W ARNING Storing a jack, a tire, or oth[...]

Black plate (67,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-67 When storing a compact spare tire in the trunk, put the protector back in the foam holder . The compact spare is for temporary use only . Replace the compact spare tire with a full-size tire as soon as you can. See Compact Spare Tire on page 10 ‑ 68 . Use this as a guide for storing the compact spare tire and tools. Compact Spare Tire A. Cover B. Retainer C. Compact Spare T ire D. Wing Nut E. Jack F . Wheel Wrench G. Extension Protector H. Foam Holder I. Bolt Screw[...]

Black plate (68,1) Chevrolet Impala Owner Manual - 201 1 10-68 V ehicle Care Full-Size Flat Tire A. Retainer B. Full-Size Flat T ire C. Protective Guide D. Extension Bolt Screw E. Wing Nut F . Jack G. Wheel Wrench H. Foam Holder I. Bolt Screw Compact Spare Tire { W ARNING Driving with more than one compact spare tire at a time could result in loss of braking and handling. This could lead to a crash and you or others could be injured. Use only one compact spare tire at a time.[...]

Black plate (69,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-69 Although the compact spare tire was fully inflated when the vehicle was new , it can lose air after a time. Check the inflation pressure regularly . It should be 420 kPa (60 psi). After installing the compact spare on the vehicle, you should stop as soon as possible and make sure the spare tire is correctly inflated. The compact spare is made to perform well at speeds up to 105 km/h (65 mph) for distances up to 5 000 km (3,000 miles), so you can finish your trip and have the full-size tire repaired or replaced where you want. Y ou must calibrate the tire inflation monitor system after installing or removing the comp[...]

Black plate (70,1) Chevrolet Impala Owner Manual - 201 1 10-70 V ehicle Care Jump Starting For more information about the vehicle battery , see Battery on page 10 ‑ 25 . If your vehicle's battery has run down, you may want to use another vehicle and some jumper cables to start your vehicle. Be sure to use the following steps to do it safely . { W ARNING Batteries can hurt you. They can be dangerous because: . They contain acid that can burn you. . They contain gas that can explode or ignite. . They contain enough electricity to burn you. If you do not follow these steps exactly , some or all of these things can hurt you. Notice: Ignoring these steps could result in costly damage to th[...]

Black plate (71,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-71 3. T urn off the ignition on both vehicles. Unplug unnecessary accessories plugged into the cigarette lighter or the accessory power outlets. Turn off the radio and all lamps that are not needed. This will avoid sparks and help save both batteries. And it could save the radio! 4. Open the hoods and locate the batteries. Find the positive (+) and negative ( − ) terminal locations on each vehicle. Y ou will not need to access your battery for jump starting. Y our vehicle has a remote positive (+) jump starting terminal for that purpose. The remote positive (+) terminal is located in the engine compartment on the pas[...]

Black plate (72,1) Chevrolet Impala Owner Manual - 201 1 10-72 V ehicle Care { W ARNING Fans or other moving engine parts can injure you badly . Keep your hands away from moving parts once the engine is running. 5. Check that the jumper cables do not have loose or missing insulation. If they do, you could get a shock. The vehicles could be damaged too. Before you connect the cables, here are some basic things you should know . Positive (+) will go to positive (+) or to a remote positive (+) terminal if the vehicle has one. Negative ( − ) will go to a heavy , unpainted metal engine part or to a remote negative ( − ) terminal if the vehicle has one. Do not connect positive (+) to negative [...]

Black plate (73,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-73 10. Now start the vehicle with the good battery and run the engine for a while. 1 1. Try to start the vehicle that had the dead battery . If it will not start after a few tries, it probably needs service. Notice: If the jumper cables are connected or removed in the wrong order , electrical shorting may occur and damage the vehicle. The repairs would not be covered by the vehicle warranty . Always connect and remove the jumper cables in the correct order , making sure that the cables do not touch each other or other metal. Jumper Cable Removal A. Heavy , Unpainted Metal Engine Part or Remote Negative ( − ) T ermina[...]

Black plate (74,1) Chevrolet Impala Owner Manual - 201 1 10-74 V ehicle Care T owing T owing the V ehicle Notice: T o avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. Consult your dealer or a professional towing service if the disabled vehicle must be towed. See Roadside Assistance Program on page 13 ‑ 7 . T o tow the vehicle behind another vehicle for recreational purposes, such as behind a motor home, see “ Recreational V ehicle T owing ” in this section. Recreational V ehicle T owing Recreational vehicle towing means towing the vehicle behind another vehic[...]

Black plate (75,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-75 Dinghy T owing Notice: If the vehicle is towed with all four wheels on the ground, the drivetrain components could be damaged. The repairs would not be covered by the vehicle warranty . Do not tow the vehicle with all four wheels on the ground. The vehicle was not designed to be towed with all four wheels on the ground. If the vehicle must be towed, a dolly should be used. See “ Dolly T owing ” that follows for more information. Dolly T owing Use the following procedure to dolly tow the vehicle from the front: 1. Attach the dolly to the tow vehicle following the dolly manufacturer's instructions. 2. Drive t[...]

Black plate (76,1) Chevrolet Impala Owner Manual - 201 1 10-76 V ehicle Care Appearance Care Exterior Care If dirt and/or contaminants build up in the glass seals, use a cloth and water to clean the glass seals. Silicone grease on weatherstrips will make them last longer , seal better , and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 1 1 ‑ 6 . W ashing the V ehicle The best way to preserve the vehicle's finish is to keep it clean by washing it often. Notice: Certain cleaners contain chemicals that can damage the emblems or nameplates on the vehicle. Che[...]

Black plate (77,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-77 Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/ clearcoat paint finish on the vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar , tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle's finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary , use non-abrasive[...]

Black plate (78,1) Chevrolet Impala Owner Manual - 201 1 10-78 V ehicle Care Aluminum Wheels Notice: Using strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, could damage the surface of the wheel(s). The repairs would not be covered by the vehicle warranty . Use only approved cleaners on aluminum or chrome-plated wheels. Keep the wheels clean using a soft, clean cloth with mild soap and water . Rinse with clean water . After rinsing thoroughly , dry with a soft clean towel. A wax may then be applied. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by the veh[...]

Black plate (79,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-79 Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away . Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer . Larger areas of finish damage can be corrected in your dealer's body and paint shop. Chemicals used for ice and snow removal and dust control can collect on the underbody . If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion p[...]

Black plate (80,1) Chevrolet Impala Owner Manual - 201 1 10-80 V ehicle Care Interior Care The vehicle's interior will continue to look its best if it is cleaned often. Dust and dirt can accumulate on the upholstery and cause damage to the carpet, fabric, leather , and plastic surfaces. Stains should be removed quickly as extreme heat could cause them to set rapidly . Lighter colored interiors may require more frequent cleaning. Newspapers and garments that can transfer color to home furnishings can also transfer color to the vehicle's interior . Remove dust from small buttons and knobs with a small brush with soft bristles. Y our dealer has products for cleaning the vehicle's[...]

Black plate (81,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-81 . Do not heavily saturate the upholstery while cleaning. . Damage to the vehicle's interior may result from the use of many organic solvents such as naptha, alcohol, etc. The vehicle's interior will continue to look its best if it is cleaned often. Dust and dirt can accumulate on the upholstery and cause damage to the carpet, fabric, leather , and plastic surfaces. Stains should be removed quickly as extreme heat could cause them to set rapidly . Lighter colored interiors may require more frequent cleaning. Newspapers and garments that can transfer color to home furnishings can also transfer color to the v[...]

Black plate (82,1) Chevrolet Impala Owner Manual - 201 1 10-82 V ehicle Care . Do not heavily saturate the upholstery while cleaning. . Do not use organic solvents such as naptha, alcohol, etc. Damage to the vehicle's interior may result. Fabric/Carpet Use a vacuum cleaner with a soft brush attachment to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For soils, always try to remove them first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques: . For liquids: gently blot the remaining soil with a paper towel. Allow the s[...]

Black plate (83,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-83 permanently change the appearance and feel of the leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle's interior because they can alter the appearance by increasing the gloss in a non-uniform manner Instrument Panel, Vinyl and other Plastic Surfaces T o remove dust, a soft cloth dampened with water can be used. If a more thorough cleaning is necessary , a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners a[...]

Black plate (84,1) Chevrolet Impala Owner Manual - 201 1 10-84 V ehicle Care Floor Mats { W ARNING If a floor mat is the wrong size or is not properly installed, it can interfere with the accelerator pedal and/or brake pedal. Interference with the pedals can cause unintended acceleration and/or increased stopping distance which can cause a crash and injury . Make sure the floor mat does not interfere with the accelerator or brake pedal. Use the following guidelines for proper floor mat usage. . The original equipment floor mats were designed for your vehicle. If the floor mats need replacing, it is recommended that GM certified floor mats be purchased. Non-GM floor mats may not fit properly [...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Service and Maintenance 1 1-1 Service and Maintenance General Information General Information . . . . . . . . . . 1 1-1 Scheduled Maintenance Scheduled Maintenance . . . . . 1 1-2 Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . 1 1-6 Maintenance Replacement P a r t s ....................... 1 1 - 8 Maintenance Records Maintenance Records . . . . . . . . 1 1-9 General Information Notice: Maintenance intervals, checks, inspections, recommended fluids, and lubricants are necessary to keep this vehicle in good working condition. Damage caused by failure to follow scheduled main[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 1 1-2 Service and Maintenance { W ARNING Performing maintenance work can be dangerous. Some jobs can cause serious injury . Perform maintenance work only if you have the required know-how and the proper tools and equipment. If in doubt, see your dealer to have a qualified technician do the work. See Doing Y our Own Service Work on page 10 ‑ 4 . At your dealer , you can be certain that you will receive the highest level of service available. Y our dealer has specially trained service technicians, uses genuine replacement parts, as well as, up ‐ to ‐ date tools and equipment to ensure fast and accurate diagnostics. The proper replac[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Service and Maintenance 1 1-3 Reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 10 ‑ 10 . Every Engine Oil Change . Change engine oil and filter . Reset oil life system. See Engine Oil on page 10 ‑ 8 and Engine Oil Life System on page 10 ‑ 10 . An Emission Control Service. . Engine coolant level check. See Engine Coolant on page 10 ‑ 16 . . Engine cooling system inspection. Visual inspection of hoses, pipes, fittings, and clamps and replacement, if needed. . Windshield washer fluid level check. See Washer Fluid on page 10 ‑ 22 . . Windshield wiper blade inspection for wear , cracking, or[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 1 1-4 Service and Maintenance Additional Required Services Every 12 000 km/7,500 Miles . Rotate tires. Tires should be rotated every 12 000 km/ 7,500 miles. See Tire Rotation on page 10 ‑ 51 . At Each Fuel Stop . Engine oil level check. See Engine Oil on page 10 ‑ 8 . . Engine coolant level check. See Engine Coolant on page 10 ‑ 16 . . Windshield washer fluid level check. See Washer Fluid on page 10 ‑ 22 . Once a Month . T ire inflation pressures check. See Tire Pressure on page 10 ‑ 44 . . T ire wear inspection. See Tire Inspection on page 10 ‑ 51 . . Sunroof track and seal inspection, if equipped. See Sunroof on page 2 ‑[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Service and Maintenance 1 1-5 First Engine Oil Change After Every 80 000 km/50,000 Miles . Engine air cleaner filter replacement. See Engine Air Cleaner/Filter on page 10 ‑ 13 . . Automatic transmission fluid and filter change (severe service) for vehicles mainly driven in heavy city traffic in hot weather , in hilly or mountainous terrain, when frequently towing a trailer , or used for taxi, police, or delivery service. See Automatic T ransmission Fluid on page 10 ‑ 1 1 . . Evaporative control system inspection. Check all fuel and vapor lines and hoses for proper hook ‐ up, routing, and condition. Check that the purge valve, if t[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 1 1-6 Service and Maintenance Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number , or specification can be obtained from your dealer . Usage Fluid/Lubricant Engine Oil The engine requires engine oil approved to the dexos ™ specification. Oils meeting this specification can be identified with the dexos ™ certification mark. Look for and use only an engine oil that displays the dexos ™ certification mark of the proper viscosity grade. See Engine Oil on page 10 ‑ 8 . Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coola[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Service and Maintenance 1 1-7 Usage Fluid/Lubricant Hood Latch Assembly , Secondary Latch, Pivots, Spring Anchor , and Release Pawl Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 1 1-8 Service and Maintenance Maintenance Replacement Parts Replacement parts identified below by name, part number , or specification can be obtained from your dealer . Maintenance Replacement Parts Part GM Part Number ACDelco Part Number Engine Air Cleaner/Filter 10350737 A2962C Engine Oil Filter 3.5L and 3.9L V6 Flexible Fuel Engines 19210285 PF61 Passenger Compartment Air Filter 15284938 CF132 Spark Plugs 3.5L and 3.9L V6 Flexible Fuel Engines 12591 131 41 ‐ 100 Wiper Blades Driver Side ‐ 55.0 cm (21.7 in) 15941731 — Passenger Side ‐ 55.0 cm (21.7 in) 15941732 —[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 Service and Maintenance 1 1-9 Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts. Maintenance Record Date Odometer Reading Serviced By Services Performed[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 1 1-10 Service and Maintenance Maintenance Record (cont'd) Date Odometer Reading Serviced By Services Performed[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 Service and Maintenance 1 1-1 1 Maintenance Record (cont'd) Date Odometer Reading Serviced By Services Performed[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 1 1-12 Service and Maintenance Maintenance Record (cont'd) Date Odometer Reading Serviced By Services Performed[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 T echnical Data 12-1 T echnical Data V ehicle Identification V ehicle Identification Number (VIN) . . . . . . . . . . . . . . 12-1 Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1 V ehicle Data Capacities and Specifications . . . . . . . . . . . . . . 12-2 Engine Drive Belt Routing . . . 12-3 V ehicle Identification V ehicle Identification Number (VIN) This legal identifier is in the front corner of the instrument panel, on the left side of the vehicle. It can be seen through the windshield from outside. The VIN also appears on the V ehicle Certification and Service Parts labels and certificates of t[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 12-2 T echnical Data V ehicle Data Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants on page 1 1 ‑ 6 for more information. Application Capacities Metric English Air Conditioning Refrigerant R134a For the air conditioning system refrigerant charge amount, see the refrigerant label located under the hood. See your dealer for more information. Automatic T ransmission (Bottom Pan Removal) 7.0 L 7.4 qt Cooling System Including Reservoir 3.5L and 3.9L V6 FlexFuel Engines 9.6 L 10.1 qt Engine Oil with Filter 3.5L and 3.9L V6 FlexFuel Engines 3[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 T echnical Data 12-3 Engine Specifications Engine VIN Code T ransmission Spark Plug Gap 3.5L FlexFuel V6 K Automatic 1.01 mm (0.040 in) 3.9L FlexFuel V6 M Automatic 1.01 mm (0.040 in) Engine Drive Belt Routing 3.5L V6 and 3.9L V6 Engines[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 12-4 T echnical Data 2 NOTES[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-1 Customer Information Customer Information Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . 13-1 Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-4 Customer Assistance for T ext T elephone (TTY) Users . . . . . 13-5 Online Owner Center . . . . . . . . 13-5 GM Mobility Reimbursement P r o g r a m .................... 1 3 - 6 Roadside Assistance P r o g r a m .................... 1 3 - 7 Scheduling Service Appointments . . . . . . . . . . . . . . 13-9 Courtesy T ransportation P r o g r a m .................... 1 3 - 9 Collision Damage Repair . . . 13-1 1 Service Publicati[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 13-2 Customer Information STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada Customer Communication Centre at 1-800-263-3777 (English), or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance representative: . V ehicle Identification Number (VIN). This is available from the vehicle regist[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-3 STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and T wo, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter , and may include an informal hearing before the arbiter . The program is designed so that the entire [...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 13-4 Customer Information Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However , if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: United States Chevrolet Motor Division Chevrolet Customer Assistance Center P .O. Box 33170 Detroit, MI 48232-5170 www .Chevrolet.com 1-800-222-1020 1-800-833-2438 (For T ext T elephone Devices (TTYs)) Roadside Assistance: 1-800-243-8872 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) From U.S. Virgin Islands: 1-800-496-9994 Canada General Motors of Canada Limited Customer Communication Centre, [...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-5 Customer Assistance for T ext T elephone (TTY) Users T o assist customers who are deaf, hard of hearing, or speech-impaired and who use T ext T elephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center . Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-2438. TTY users in Canada can dial 1-800-263-3830. Online Owner Center Chevrolet Owner Center (U.S.) — www.chevyownercenter .com Information and services customized for your specific vehicle — all in one convenient place. . Digital owner manual, warranty information, and more . Store online service [...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 13-6 Customer Information My GM Canada (Canada) — www.gm.ca My GM Canada is a password-protected section of www .gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: . My Showroom: Find and save information on vehicles and current offers in your area. . My Dealers: Save details such as address and phone number for each of your preferred GM dealers. . My Driveway: Access quick links to parts and service estimates, check trade-in values, or schedule a service appointment by adding the vehic[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-7 Roadside Assistance Program For U.S. ‐ purchased vehicles, call 1 ‐ 800 ‐ 243 ‐ 8872; (T ext T elephone (TTY): 1 ‐ 888 ‐ 889 ‐ 2438) . For Canadian ‐ purchased vehicles, call 1-800-268-6800 . Service is available 24 hours a day , 365 days a year . Calling for Assistance When calling Roadside Assistance, have the following information ready: . Y our name, home address, and home telephone number . T elephone number of your location . Location of the vehicle . Model, year , color , and license plate number of the vehicle . Odometer reading, V ehicle Identification Number (VIN), and delivery date of[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 13-8 Customer Information . Flat Tire Change: Service to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner's responsibility for the repair or replacement of the tire if it is not covered by the warranty . . Battery Jump Start: Service to jump start a dead battery . Services Not Included in Roadside Assistance . Impound towing caused by violation of any laws. . Legal fines. . Mounting, dismounting, or changing of snow tires, chains, or other traction devices. . T owing or services for vehicles driven on a non-public road or highway . Services Specifi[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-9 Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately , keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests you to bring the vehicle for service, you are urg[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 13-10 Customer Information Public T ransportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer's shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts [...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-1 1 Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle's resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to ensure that your vehicle's designed appearance, [...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 13-12 Customer Information Insuring Y our V ehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you ensure that your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-13 Managing the V ehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair . If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember , recycled parts will not be covered by your GM vehicle warranty . Insurance pays the bill for the repair , but you must live with the repair . Depending on your policy limits, your ins[...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 13-14 Customer Information Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The Owner Manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RET AIL SELL PRICE: $35.00 (U.S.) plus handling and shipping fees Without Portfolio: Owner Manual only . RET AIL SELL PRICE: $25.00 (U.S.) plus handling and shipping fees Current and Past Models T echnical Service Bulletins and Manuals are available for current and past model GM vehicles. ORDER TOLL FREE: 1-800-551-4123 Monday - [...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-15 T o contact NHTSA, you may call the V ehicle Safety Hotline toll-free at 1-888-327-4236 (TTY : 1-800-424-9153); go to http://www .safercar.gov; or write to: Administrator , NHTSA 1200 New Jersey Avenue, S.E. W ashington, D.C. 20590 Y ou can also obtain other information about motor vehicle safety from http://www .safercar.gov . Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately , and notify General Motors of Canada Limited. Call them at 1-800-333-0510 or write to: T ransport Canada Road Safety Br[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 13-16 Customer Information V ehicle Data Recording and Privacy Y our GM vehicle has a number of sophisticated computers that record information about the vehicle ’ s performance and how it is driven. For example, your vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash, and, if so equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help your dealer technician service your vehicle. Some modules may also store data about how you operate the vehicle, such as rate of[...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-17 GM will not access this data or share it with others except: with the consent of the vehicle owner or , if the vehicle is leased, with the consent of the lessee; in response to an official request by police or similar government office; as part of GM's defense of litigation through the discovery process; or , as required by law . Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner . OnStar ® If your vehicle is equipped with an active OnStar [...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 13-18 Customer Information 2 NOTES[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 INDEX i-1 A Accessories and Modifications . . . . . . . . . . . . . . . . . 10-3 Accessory Power . . . . . . . . . . . . . . 9-18 Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-47 Adding Equipment to the Airbag-Equipped V ehicle . . . . . 3-39 Adjustments Lumbar , Front Seats . . . . . . . . . . . 3-4 Air Cleaner/Filter , Engine . . . . . 10-13 Air Filter , Passenger Compartment . . . . . . . . . . . . . . . . . 8-6 Air V ents . . . . . . . . . . . . . . . . . . . . . . . 8-5 Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-40 How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . 3-[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 i-2 INDEX B Battery . . . . . . . . . . . . . . . . . . . . . . . 10-25 Jump Starting . . . . . . . . . . . . . . . 10-70 Load Management . . . . . . . . . . . . . 6-7 Power Protection . . . . . . . . . . . . . . 6-8 V oltage and Charging Messages . . . . . . . . . . . . . . . . . . . 5-29 Blade Replacement, Wiper . . . 10-27 Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-20 Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-23 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-27 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-24 Parking . . . . . . . . . . . . . . . . . . . . . . . 9-29 System Messages .[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 INDEX i-3 Cluster , IP . . . . . . . . . . . . . . . . . . . . . 5-1 1 Collision Damage Repair . . . . . 13-1 1 Compact Spare T ire . . . . . . . . . . 10-68 Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5 Control of a V ehicle . . . . . . . . . . . . . 9-3 Convenience Net . . . . . . . . . . . . . . . 4-2 Convex Mirrors . . . . . . . . . . . . . . . . 2-14 Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-16 Engine T emperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13 Engine T emperature W arning Light . . . . . . . . . . . . . . . 5-22 Cooling System . . . . . . . . . . . . . . . 10-15 Engine Messag[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 i-4 INDEX E E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-37 Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-47 Electrical System Engine Compartment Fuse Block . . . . . . . . . . . . . . . . 10-34 Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-34 Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-37 Overload . . . . . . . . . . . . . . . . . . . 10-33 Electronic Stability Control . . . . . 9-31 Electronic Stability Control Indicator Light . . . . . . . . . . . . . . . . 5-21 Engine Air Cleaner/Filter . . . . . . . . . . . 10-13 Check and Service Engine Soo[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 INDEX i-5 Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35 Additives . . . . . . . . . . . . . . . . . . . . . 9-36 E85 (85% Ethanol) . . . . . . . . . . . 9-37 Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-40 Filling the T ank . . . . . . . . . . . . . . . 9-38 Fuels in Foreign Countries . . . . 9-36 Gasoline Specifications . . . . . . . 9-36 Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12 Recommended . . . . . . . . . . . . . . . 9-35 Requirements, California . . . . . 9-36 System Messages . . . . . . . . . . . . 5-32 Fuel Economy Driving for Better . . . . . . . . . . . . . 1-19 F[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 i-6 INDEX Highway Hypnosis . . . . . . . . . . . . . . 9-8 Hill and Mountain Roads . . . . . . . . 9-8 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-13 I Ignition Positions . . . . . . . . . . . . . . 9-16 Ignition T ransmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 10-27 Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13 Infants and Y oung Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-43 Instrument Cluster . . . . . . . . . . . . . 5-1 [...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 INDEX i-7 Lights (cont.) Security . . . . . . . . . . . . . . . . . . . . . . 5-23 T ire Pressure . . . . . . . . . . . . . . . . . 5-22 T raction Control System (TCS) W arning . . . . . . . . . . . . . . 5-21 Locks Automatic Door . . . . . . . . . . . . . . . . 2-8 Delayed Locking . . . . . . . . . . . . . . . 2-8 Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Lockout Protection . . . . . . . . . . . . . 2-9 Power Door . . . . . . . . . . . . . . . . . . . . 2-7 Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Loss of Control . . . . . . . . . . . . . . . . . 9-5 Lower Anchors and T ethers for Children (LA T[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 i-8 INDEX N Navigation System V ehicle Data Recording and Privacy . . . . . . . . . . . . . . . 13-17 Net, Convenience . . . . . . . . . . . . . . 4-2 New V ehicle Break-In . . . . . . . . . . 9-16 O Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12 Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5 Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8 Engine Oil Life System . . . . . 10-10 Messages . . . . . . . . . . . . . . . . . . . . 5-31 Pressure Light . . . . . . . . . . . . . . . . 5-23 Older Children, Restraints . . . . . 3-41 Online Owner Center . . . . . . . . . . 13-5 OnStar ® System . . . .[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 INDEX i-9 R Radio Frequency Identification (RFID) . . . . . . . . 13-17 Statement . . . . . . . . . . . . . . . . . . 13-17 Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-6 Reception . . . . . . . . . . . . . . . . . . . . 7-12 Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Reading Lamps . . . . . . . . . . . . . . . . . 6-6 Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-8 Rear Storage . . . . . . . . . . . . . . . . . . . 4-2 Rearview Mirrors . . . . . . . . . . . . . . 2-15 Automatic Dimming . . . . . . . . . . . 2-16 Reclining Seatbacks . . . . . . . . . . . . 3-5 Recommended Fluids and Lubricants . .[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 i-10 INDEX Safety System Check . . . . . . . . . . 3-24 Satellite Radio . . . . . . . . . . . . . . . . . . 7-8 Scheduled Maintenance . . . . . . . 1 1-2 Scheduling Appointments . . . . . . 13-9 Seats Adjustment, Front . . . . . . . . . . . . . . 3-3 Center Seat . . . . . . . . . . . . . . . . . . . 3-4 Head Restraints . . . . . . . . . . . . . . . 3-2 Heated Front . . . . . . . . . . . . . . . . . . 3-7 Lumbar Adjustment, Front . . . . . 3-4 Power Adjustment, Front . . . . . . 3-4 Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Reclining Seatbacks . . . . . . . . . . . 3-5 Securing Child Restraints . . . . . . . . 3-55,[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 INDEX i-1 1 T T achometer . . . . . . . . . . . . . . . . . . . . 5-12 T aillamps Bulb Replacement . . . . . . . . . . 10-32 T ext T elephone (TTY) Users . . . 13-5 Theft-Deterrent Systems . . . . . . . 2-13 Immobilizer . . . . . . . . . . . . . . . . . . . 2-13 T ime . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 T ires Buying New T ires . . . . . . . . . . . 10-53 Chains . . . . . . . . . . . . . . . . . . . . . . 10-58 Changing . . . . . . . . . . . . . . . . . . . 10-61 Compact Spare . . . . . . . . . . . . . 10-68 Designations . . . . . . . . . . . . . . . 10-41 Different Size . . . . . . . . . . . . . . . 10-55 If a [...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 i-12 INDEX U Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 10-55 Universal Remote System . . . . . 5-42 Operation . . . . . . . . . . . . . . . . . . . . . 5-47 Programming . . . . . . . . . . . . . . . . . 5-42 Using this Manual . . . . . . . . . . . . . . . . iv V V ehicle Canadian Owners . . . . . . . . . . . . . . . iii Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3 Load Limits . . . . . . . . . . . . . . . . . . . 9-12 Messages . . . . . . . . . . . . . . . . . . . . 5-28 Personalization . . . . . . . . . . . . . . . 5-36 Remote Start . . . . . . . . . . . . . . . . . . 2-5 Security . . . . . [...]