Cisco Systems SPA301 manual

Cisc o Small Busines s Cisc o S P A300 Serie s and S P A500 Serie s IP P hones with Cisc o Unified C ommunications UC320W Phone Models : S P A301 , S P A303, S P A501 G, SP A502 G, S P A504G, S P A508G, S P A509G, S P A525 G, S P A525G2 USER GUIDE[...]

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Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC320W 3 Con t e n ts Chapter 1: Getting Started 6 Overview of the Cisco Small Business IP Phones 7 Phone Features 8 Model Comparison 8 Phone Components of Cisco SPA301 9 Phone Components of Cisco SPA303 and Cisco SPA500 Series Models 11 Cisco SPA500S Attendant Consol[...]

Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC320W 4 Con t e n ts Enabling or Disabling Call Waiting 45 Picking Up a Call for Another Extension 46 Parking a Call 47 Creating a Three-Way Conference Call 49 Using the Phone Directories 50 Using Your Contact List (Personal Address Book) 51 Using the Corporate Direc[...]

Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC320W 5 Con t e n ts Making a Mobile Phone Call Using Your Cisco SPA 525G2 86 Receiving Mobile Phone Call s Using the Cisco SPA 525G2 87 Switching Audio from Your Cisco SPA 525G2 to Your Mobile Phone 87 Viewing Mobile Phone Battery and Signal Information on Your Cisc[...]

1 Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC320W 6 Get ting St ar te d This guide pr ovides inf ormation t o help you use your Cisco Small Busines s IP Phone with the Cisco Unified Communications UC320W. Bef ore using your phone, r ead this chapt er to become familiar with the phone f eatures. Ref er to the[...]

Get ting Star ted Over view of the Cisc o Small Business IP Phones Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC320W 7 1 O ver view of the Cis c o Sm all Busine s s IP Phone s The Cisco Small Busines s IP Phones ar e ful l-f eatured phones that supp ort communications within your of fice and wi th the outside [...]

Get ting Star ted Phone Fea tures Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC320W 8 1 Phone Fe a ture s Use the inf ormation in these se ctions to learn more about your phone. • Model C omp arison, p age 8 • Phone Comp onents of Cisco SP A301 , pa ge 9 • Phone Comp onents of Cis co SP A303 and Cis co S[...]

Get ting Star ted Phone Fea tures Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC320W 9 1 Phone C omponents of Cis c o SP A301 #P h o n e F e a t u r e D e s c r i p t i o n 1. Handset Audio device that can be use d t o place and answer calls. Note: This model does not hav e a speak er or a headset por t . 2. Me[...]

Get ting Star ted Phone Fea tures Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 10 1 Mes sage W aiting/Status Indicator (c o nt in u e d) • Orange (solid) : Y our phone is not r egister ed t o the call control syst em. This o ccurs when the phone is rebooting and has not yet r egister ed. • Orange (fa[...]

Get ting Star ted Phone Fea tures Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 11 1 Phone C omponents of Cis c o SP A303 and Cisc o SP A500 Se r i es M od e l s 7. V olume button Pr es s r epeatedly t o increase the volume of the handset (when the handset is of f the phone) or ringer volume (when the han[...]

Get ting Star ted Phone Fea tures Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 12 1 #P h o n e F e a t u r e D e s c r i p t i o n 1. Handset and Speaker Audio devices use d t o place and answer calls. 2. Mess age W aiting Indicat or Indicates the status of your v oicemail box. • Unlit: Y ou ha ve no n[...]

Get ting Star ted Phone Fea tures Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 13 1 7. Navigation Button Not available on Cisco SPA501G Moves the cursor lef t , right , up, or down through the items o n the screen. Not e: Cisc o SP A525 G/G2 includes a Center Select but t on that selects an highlight ed [...]

Get ting Star ted Cisc o SP A500S Attendant Console Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 14 1 Cis c o SP A500S A t tendant C ons ole The Cisco S P A500S attendant console at taches to a Cisco S P A500 Series IP phone t o pr ovide additional f eature buttons. Up to two 32-button units can be attac[...]

Get ting Star ted Conne cting W ired and W ireless Headsets (Optional) Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 15 1 C onne cting Wire d and Wireles s Heads e ts (Optional) The IP phones suppor t wired and wireless headsets from dif f erent manuf acture rs. Cisco S P A525G/G2 also supp ort Bluetooth [...]

Get ting Star ted Conne cting W ired and W ireless Headsets (Optional) Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 16 1 Creating a pr ofile for your Blueto oth heads et Cisco S P A525G /G2 Available on Cisc o SPA525G/G2 only 1 . Af ter e na b l in g Bl u e to ot h , pre s s . 2. Select User Preference s[...]

Get ting Star ted Using Softkeys to Handle Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 17 1 Using S of tk eys to Handle Calls Softke ys ar e dynamic buttons that appear on the phone screen to pr ovide ac ces s t o special functions for the curr ent task or the s elected menu. F our softkeys can be[...]

Get ting Star ted Using Softkeys to Handle Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 18 1 Con fl x or Conf Line When you ha ve an active call and a held call on your phone, press this sof tke y t o cr eat e a conf erence f o r thes e calls. If you hav e multiple calls on hold, you will be prompt[...]

Get ting Star ted Using Softkeys to Handle Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 19 1 Park, Unp ark During a call, pr es s to place the call on hold in a park slot . Enter one or mor e digits t o identify your park slot , and then press . T o unpark the call, press , ent er the park slot num[...]

Get ting Star ted Using Y our Line Buttons Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 20 1 Using Y our Line But tons Line but t ons ar e used f or exte nsions and shared lines , as configur ed by the phone administrator . NOTE The phone also ma y ha ve pr o grammable f eature buttons f or special funct[...]

Get ting Star ted Using the F ea tur e Buttons Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 21 1 Status Indicators F or shar ed lines , shared e xtensions, and paired phones , the line button indicates the status. • Unlit : Idle. A vailable to place a call. • Green (ste ady) : Connected to a call on [...]

Get ting Star ted Using the F ea tur e Buttons Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 22 1 • Force Night : The function depends on the day /night mo de f or your phone syst em. Check with your phone administrat or f or details . - In a manual day / night system: Press to t o ggle bet ween Day mod[...]

Get ting Star ted En tering and Editing Char ac ters Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 23 1 Entering and Editing Characters If you mak e a mistak e when entering a number , you can edit your entry on the phone screen. On some screens, you can ent er letters as well as numbers . Not available o[...]

Get ting Star ted En tering and Editing Char ac ters Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 24 1 Changing the mode to numb ers or letters Cisco S P A525G /G2 Some fields allow you t o enter letters and numbers . If you need to change the mode, press . Then choo se the input method: • Input Num : [...]

Get ting Star ted En tering and Editing Char ac ters Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 25 1 Using the S etup Menu Y ou can use the S etup menu t o acces s resources such as the phone directory and the call hist or y . T o open the menu, press . Not available on Cisc o SP A301 or Cisco SPA501G [...]

2 Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 26 Using B asic Phone F unc tions This chapter pr ovid es instructions on using your phone’ s basic functions. It includes thes e se ctions: • Cho osing an Audio D evice, p age 27 • Adjusting V olume and Muting, p age 29 • Placing, Answering, and Man[...]

Using B asic Phone Functions Ch oosin g an A u di o Dev i ce Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 27 2 Cho o sing an Audio D evic e Bef ore placing a call, sele ct an audio device : the handset , the built-in speaker , or a compatible third-part y headset that you ha ve installed. T ypically , on[...]

Using B asic Phone Functions Ch oosin g an A u di o Dev i ce Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 28 2 Choo sing your preferr ed audio devic e Not available on Cisco SP A301 , Cisco SPA501G, or Cisco SPA525G/G2 If you pr es s a line button or begin dialing without lifting the handset , your Pr ef[...]

Using B asic Phone Functions Adjusting V olume and Muting Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 29 2 Adjusting V olume and Muting Y ou can adjust the call volume f or each audio device (handset , heads et , and speaker). Y ou also can adjust the ringer volume. During a call, you can mut e and unmu[...]

Using B asic Phone Functions Placing, Answering, and Managing Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 30 2 Placing, Answering, and Managing Calls Y ou can choos e fro m a variety of metho ds to place, answer , and manage your calls. Ref er t o these topics: • Placing a Call, p age 31 • Ans[...]

Using B asic Phone Functions Placing, Answering, and Managing Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 31 2 Placing a Call NOTE F or inf ormation about dialing opti ons, se e Entering and Editing Characters, pag e 2 3 . T ask Instruc tions Placing a call 1 . Choos e an audio device. • Use the[...]

Using B asic Phone Functions Placing, Answering, and Managing Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 32 2 Re dialing a numb er All models except Cisco SP A301 and Cisco SP A 5 0 1 G Press . (Optionally , cho ose an audio devic e first .) Cis co SP A301 and Cis c o SP A 5 0 1 G 1 . Lif t the h[...]

Using B asic Phone Functions Placing, Answering, and Managing Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 33 2 Answering, Diver ting, and Ending Calls Speaker and headset not av ailable for Cisco SPA301. T ask Instruc tions Answering a call Options: • Lift the handset , pres s or , or pr ess a l[...]

Using B asic Phone Functions Placing, Answering, and Managing Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 34 2 Managing Multiple Calls Y ou can manage up to two calls on each line but ton. Ending a call Replace the handset , or pr ess the sp eaker or headset but ton. Alt ernatively , press . Note:[...]

Using B asic Phone Functions Placing, Answering, and Managing Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 35 2 Using a Hot Phone Y our phone syst em ma y hav e up t o two hot phones . A hot phone is used ex clusively f or placing a call to a target number . For e x ample, at a locked entranc e, a [...]

Using B asic Phone Functions Placing, Answering, and Managing Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 36 2 Using a Paired Phone If you fr e quently work bet ween two lo cations in the office, your phone system administrat or ma y ass ociate your primar y phone with another phone The pair e d p[...]

Using B asic Phone Functions Using the In ter c om and Paging F eatures Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 37 2 Using the Inter c om and Paging Featur e s Depending on your phone model and the f eature buttons that ar e configured f or you, you ma y be able t o place an inte rcom call, page a g[...]

Using B asic Phone Functions Using the In ter c om and Paging F eatures Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 38 2 Changing your auto- answer set tings Not available on Cisco SPA301 Cisco S P A303 and SP A 50x G mo de ls By default , all phones ar e configured t o aut o- answer pages . T o adjust [...]

Using B asic Phone Functions T ransf erring Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 39 2 T ransferring Calls Y ou can transf er a call to another e xtension or phone number . T ask Instruc tions T ransfe rring a call without announcing it Cis co S P A30 1 1 . D uring an active call, pr es s . [...]

Using B asic Phone Functions T ransf erring Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 40 2 T ransfe rring a call after announcing it (c on t in ue d ) Cis co S P A501 G 1 . During an active call, press . 2. Enter the extension or phone num ber . For mor e inf ormation, see Placing a C all, page [...]

Using B asic Phone Functions V iewing and Re turning Miss e d Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 41 2 Viewing and Returning Mis s e d Calls Y ou can easily view and r e turn misse d calls by using the LCR and Mis s softke ys (Cisco SP A50xG models ) or CallR tn and Miss (Cisco S P A525 G/[...]

Using B asic Phone Functions V iewing and Re turning Miss e d Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 42 2 Enabling or dis abling the Miss ed Call notification and soft k ey s Cis co S P A50 xG mo de ls 1. P r e s s . 2. Sele ct Prefer ence s . 3. Scroll to Miss Call Shor tcut , and then press[...]

Using B asic Phone Functions Forwarding All Calls Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 43 2 For warding All Calls Use the Call F or war d All f eature t o f or ward all calls t o another ex t ension or an exte rnal phone number that you specify . This f eatur e t emporarily overrides the Call F o[...]

Using B asic Phone Functions Se tt i ng Do No t D is tu r b Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 44 2 S et ting D o Not Disturb Use the Do Not Disturb f eatur e t o prev ent incoming calls from ringing your phone. • Calls t o y our personal extens ions ar e f or warded t o the specified Call F [...]

Using B asic Phone Functions Enabling or Dis abling Call Waiting Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 45 2 Enabling or Dis abling Call Waiting When you ar e on a call, Call W aiting notifi e s you of an incoming call by pla ying a t one during the active call and displa ying a status mess age. If[...]

Using B asic Phone Functions Picking Up a Cal l for Anot her Ex tension Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 46 2 Picking Up a Call for Another Ex tension Y ou can pick up a call that is ringing at another e xtension. Y ou can use star co des f or this f eature. F or more inf ormation, se e Using[...]

Using B asic Phone Functions Par ki n g a Ca l l Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 47 2 Parking a Call Y ou can “park” a call on a de signat ed line so that it can be picked up from another phone in the offic e. The call is on hold until it is “unpark ed” or the caller hangs up. During[...]

Using B asic Phone Functions Par ki n g a Ca l l Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 48 2 T o unp ark a call from a list of parked c alls Cisco S P A525G /G2 1. P r e s s . 2. Sele ct Status . 3. Sele ct Call Park Status . 4. Sele ct the call that you want to unpark . 5. Sele ct . Parking and un[...]

Using B asic Phone Functions Crea ting a Three- Wa y Confer enc e Call Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 49 2 Creating a Thr ee-Wa y C onfer enc e Call Y ou can easily cr eate a thr e e-way conf er ence call on your phone. T ask Instruc tions Star ting a three-way co nfer ence c all 1 . After [...]

Using B asic Phone Functions Using the Phone Dir ectories Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 50 2 Using the Phone Direc torie s Y our IP phones provide sev eral diff er ent types of phone directories, depending on the phone model and what the system administrat or has set up f or the company . [...]

Using B asic Phone Functions Using the Phone Dir ectories Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 51 2 Using Y our C ontact List (Pers onal A ddres s B o ok) T o op en your contact list or personal address b ook : • Cisc o SP A50 xG mo dels: Pr ess , o r p r ess and then selec t Director y . • C[...]

Using B asic Phone Functions Using the Phone Dir ectories Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 52 2 Adding or e diting a per son a l co nta ct Cis co S P A50 xG mo de ls 1 . F or a new contact , s croll t o New Entry , and then press . For an e xisting contact , scroll t o the contact , and then [...]

Using B asic Phone Functions Using the Phone Dir ectories Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 53 2 Copy a c ontact re cord to create a new entry Cis co S P A50 xG mo de ls 1 . Scroll to the contact . 2. Press the right-arr ow na vigation button t o view other softkeys, and then press . If the Re[...]

Using B asic Phone Functions Using the Call His tor y Lists Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 54 2 Using the C orporate Dir e c tories The Corporate Dir ector y includes these sub -directories: • Internal Director y : All int ernal numbers , including syst em exte nsions, personal extensions[...]

Using B asic Phone Functions Using the Call His tor y Lists Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 55 2 Cho osing a l ist Cisco S P A525G /G2 Press , and then sele ct Call Histor y . Select one of these lists : 1. All Calls: All calls that wer e plac ed, received, or miss ed r ecently on this phone[...]

Using B asic Phone Functions Setting or Changing a Phone Passwor d Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 56 2 S et ting or Changing a Phone Pas sword Y ou can set or change the pas sword. When a wa y from your phone, y ou can log out t o pre vent other personnel from acce ssing the director y , ca[...]

Using B asic Phone Functions Setting or Changing a Phone Passwor d Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 57 2 Logging out Cis co S P A525G/G2 1. P r e s s . 2. Sele ct De v i ce Ad mi n i s t r a ti on . 3. Sele ct Logout . 4. When the confirmation mes sage appears , press t o continue, or press t[...]

Using B asic Phone Functions Using the V oic email Sys tem Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 58 2 Using the V oic em ail System Y our phone administrat or can set up voicem ail f or e xtensions , shar ed lines , and hunt groups. See the se topics: • Set ting Up Y our V oic email B ox, page 5[...]

Using B asic Phone Functions Using the V oic email Sys tem Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 59 2 Ac ce ssing V oicemail If you ha ve a voicemail box, you can retriev e mes sages from your phone or by dialing int o the voicemail syst em fr om another extension or phone number . NOTE These opti[...]

Using B asic Phone Functions Using the V oic email Sys tem Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 60 2 V oic email Options After you log in by ente ring the mailbox password, voicemail options are announce d within the v oicemail system. Common tasks are described b elow . NOTE These options are a [...]

Using B asic Phone Functions Using the V oic email Sys tem Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 61 2 Options to manage your messages: Press 1 to pla y new mess ages , or pr es s 3 t o pla y old messages (available if you pr eviously saved a mes sage). Then use the following options: 8 • When pr[...]

Using B asic Phone Functions Using the V oic email Sys tem Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 62 2 Options to manage your greeti ngs and password: Fr om the Main Menu, pr es s 4 f or s etup options. Then use the fo llowing options. Pres s T o: 1 Record your unavailable me ss age. This greeting [...]

3 Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 63 Using Advanc e d Phone Fe a tur e s This chapter describe s how t o configure advanced f eatures on your IP Ph one. It contains the se sections : • Configuring Privacy Fe a tures, page 64 • Enabling and Using Dial As sistance, p age 66 • Creating an[...]

Using A dvanc ed P hone Fe atures Configuring Pri vacy Fea tures Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 64 3 C onfiguring Privac y Fe a ture s Also s ee Using Star C ode s on Cisc o IP Phones, p age 76 . For Cisco SPA301 and SPA501G, you can configure these features only by using the s tar codes. T[...]

Using A dvanc ed P hone Fe atures Configuring Pri vacy Fea tures Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 65 3 Blocking or allowing anonymous calls by using the S etup menu Cis co S P A50 xG mo de ls F ollow thes e steps t o block anonymous calls fr om ringing your phone. An y callers who ar e blo ck[...]

Using A dvanc ed P hone Fe atures Enabling and Using Dial Assis t ance Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 66 3 Enabling and Using Di al A s sistanc e If you enable dial assistance, when you place calls , the screen will displa y phone numbers base d on the best matched entries in the Direct or [...]

Using A dvanc ed P hone Fe atures Crea ting and Using Personal Spe ed Dials Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 67 3 Creating and Using Person al Sp e e d Dials Y our phone administrat or ma y ha ve configur ed spe ed dials on your phone. Y ou also can c onfigur e your own personal sp eed dials [...]

Using A dvanc ed P hone Fe atures Crea ting and Using Personal Spe ed Dials Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 68 3 Creating a numeri c spe ed dial 1. P r e s s . 2. Sele ct the Spe ed Dial optio n. 3. Scroll t o an unused entr y or to choose an existing speed di al . 4. Press . 5 . E n te r th[...]

Using A dvanc ed P hone Fe atures Adjusting Y our Display Screen Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 69 3 Adjusting Y our Displa y S creen Not available on Cisc o SP A301 or Cis co SPA501G Y ou can adjust the contrast and the ba cklig ht timer f or your phone’ s display scr een. T ask Instruc [...]

Using A dvanc ed P hone Fe atures Adjusting Y our Display Screen Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 70 3 Adjusting the b acklight timer Cis co S P A50 xG mo de ls The scr e en backlight turns off after a specifie d perio d of inactivit y . Y ou can ad just this set ting. 1. P r e s s . 2. Sele [...]

Using A dvanc ed P hone Fe atures Adjusting Y our Display Screen Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 71 3 C onfiguring the Phone Scre en Saver Y ou can enable y our phone ’ s screen sav er and sp ecify its appearance and the amount of time f or the phone to be idle bef ore it begins . The scr [...]

Using A dvanc ed P hone Fe atures Adjusting Y our Display Screen Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 72 3 S etting the timer for the scr een sa ve r ( i f e nab l ed Cis co S P A525G/G2 1. P r e s s . 2. Sele ct User Preference s . 3. Sele ct Scre en Prefer enc e s . 4. Scroll to Sc r een Sa ve [...]

Using A dvanc ed P hone Fe atures Adjusting Y our Display Screen Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 73 3 Adjusting the s creen saver display (if enabled) Cis co S P A50 xG mo de ls 1. P r e s s . 2. Sele ct Scr een Sa ver Mode . 3. Scroll to Sc r een Sa ve r I co n , and then pres s . 4. Press [...]

Using A dvanc ed P hone Fe atures Adjusting Y our Display Screen Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 74 3 Adjusting the s creen saver display (if enabled) Cis co S P A525G/G2 1. P r e s s . 2. Sele ct User Preference s . 3. Sele ct Scre en Prefer enc e s . 4. Scroll to Sc r een Sa ve r Se t t i [...]

Using A dvanc ed P hone Fe atures Cust omizing the Ring T ones for Y our Ex tensions Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 75 3 Customizing the Ring T one s for Y our Ex tensions Not available on Cisc o SP A301 or Cis co SPA501G Y ou can choos e a diff erent ring t one f or each extension of y our[...]

Using A dvanc ed P hone Fe atures Using Star Code s on Cisc o IP Phones Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 76 3 Using St ar C o de s on Cis c o IP Phone s Y ou can use “ star co des” t o acc ess phone supplementar y ser vices . Choo se a star code from a list on the phone screen, or ent er [...]

Using A dvanc ed P hone Fe atures Using Star Code s on Cisc o IP Phones Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 77 3 *37 Pick up a ringing call from a list of calls. Not available on Cisco SPA301 or Cisco SPA501G A list of ringing calls will appear on the screen. Scroll t o the call that you want to[...]

Using A dvanc ed P hone Fe atures Using Star Code s on Cisc o IP Phones Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 78 3 *70 Disable call waiting f or a single call. When ente ring the star code, als o ent er the phone number that you want to call. Then press . Call waiting is dis abled f o r the durati[...]

Using A dvanc ed P hone Fe atures Using the In terac tive V oic e Resp onse Menu on Cisc o SP A301 and Cisc o SP A501 G Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 79 3 Using the Interactive V oic e Re sp ons e Menu on Cis c o SP A301 and Cis c o SP A501 G Cisco S P A301 and Cisco SP A501G pr ovide an i[...]

Using A dvanc ed P hone Fe atures Conne cti ng a Cisc o SP A525 Mo del Phone t o the W ireless V oic e Ne t work Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 80 3 C onne cting a Cis c o SP A525 Mo del Phone to the Wir ele s s V oic e Net work If the phone administrat or enabled a wire less voice net work[...]

Using A dvanc ed P hone Fe atures Using the Cisco SP A 525G2 W ith Y our Bluet ooth-E nabled Mobile Phone Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 81 3 STEP 4 In the Wi-F i field, confirm that there is check mark t o indicat e that Wi-F i is On. If the check mark doe s not appear , press the lef t -a[...]

Using A dvanc ed P hone Fe atures Using the Cisco SP A 525G2 W ith Y our Bluet ooth-E nabled Mobile Phone Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 82 3 • Impor t your mobile phone address b ook to y our Cisco S P A 525G2 p ersonal address b ook . • Use your Cisco S P A 525G2 as a “handsfree dev[...]

Using A dvanc ed P hone Fe atures Using the Cisco SP A 525G2 W ith Y our Bluet ooth-E nabled Mobile Phone Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 83 3 Initiating Pairing fr om the Cisc o SP A 525G2 STEP 1 Enable Bluetooth as descr ibed in the “Enabling Blueto oth” se ction on page 82 . STEP 2 Pr[...]

Using A dvanc ed P hone Fe atures Using the Cisco SP A 525G2 W ith Y our Bluet ooth-E nabled Mobile Phone Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 84 3 Initiating Pairing fr om Y our Blueto oth-Enable d Mobile Phone NOTE The pr oce dur e varies dep ending on your ph one model. Y ou must turn Bluetoot[...]

Using A dvanc ed P hone Fe atures Using the Cisco SP A 525G2 W ith Y our Bluet ooth-E nabled Mobile Phone Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 85 3 • Blue ic on: Bluet o oth is enabled and the Cisco S P A 525G2 is conne ct ed to a headset . • Green ic on: Bluetooth is enabled and the Cis co S[...]

Using A dvanc ed P hone Fe atures Using the Cisco SP A 525G2 W ith Y our Bluet ooth-E nabled Mobile Phone Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 86 3 Making a Mobile Phone Call Using Y our Cisc o SP A 525G2 When you mak e a mobile phone call using your Cisco S P A 525G2, your Cisc o SP A 525 G2 act[...]

Using A dvanc ed P hone Fe atures Using the Cisco SP A 525G2 W ith Y our Bluet ooth-E nabled Mobile Phone Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 87 3 Re ceiving Mobile Phone Calls Using the Cis c o SP A 525G2 If your mobile phone is pair e d with the Cisco S P A 525G2, an inc oming call t o your mo[...]

Using A dvanc ed P hone Fe atures Using the Cisco SP A 525G2 W ith Y our Bluet ooth-E nabled Mobile Phone Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 88 3 The display bubble shows the f ollowing inf ormation: • B a t ter y indicator: Shows the bat tery lif e left on your mobile phone. • Signal stren[...]

Using A dvanc ed P hone Fe atures Changing the Syst em T ime Set tings Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 89 3 Changing the System Time S et tings In most cas es , the Unified Communications system time set tings are contr olled by a network time ser ver . Howev er , if the Unified Communicatio[...]

Using A dvanc ed P hone Fe atures Changing the Syst em T ime Set tings Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 90 3 Cisc o SP A525 and Cisc o SP A525G 1. P r e s s . 2. Sele ct De v i ce Ad mi n i s t r a ti on . 3. Sele ct Da te/ Time . 4. Move the cursor t o Set Current Time Manually . Press the r[...]

A Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 91 Using an An alo g Phone with the Cis c o UC320W This appendix contains inf ormation about using an analog phone within the Unifie d Communications System. The primar y purpo se of an analog phone is to allow emergency calls if the system become s a vailab[...]

Using an Analo g Phone with the Cisc o UC320W Us ing S t ar Cod es f or S pecia l F ea tur es o n An alog P ho nes Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 92 A Using Star C ode s for Sp e cial Fe a ture s on Analo g Phone s F or special f eatur es , you can use the f ollowing star c odes . Creating [...]

Using an Analo g Phone with the Cisc o UC320W Us ing S t ar Cod es f or S pecia l F ea tur es o n An alog P ho nes Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 93 A *66 Enable Call Back . The phone will repeat edly dial a busy number until the called par t y rings or answers. The phone then aler ts y ou [...]

Using an Analo g Phone with the Cisc o UC320W Us ing S t ar Cod es f or S pecia l F ea tur es o n An alog P ho nes Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 94 A *87 Disable anon ymous call blocking. *96 P age an extens ion or paging gr oup. After y ou ent er the star code, a tone play s. Enter the e [...]

B Cisco S P A300 and S P A500 Series IP Phones wi th Cis co Unified C ommunications UC 320W 95 Wher e to Go F rom Her e Cisco provides a wide range of r esources to help y ou obtain the full benefits of your IP phone. Suppor t Cisco Small Busine ss Suppor t Commun ity w w w .cisc o.com/ go/smallbizsuppor t Product D o cumentation Cisco S P A500 Ser[...]