Cisco Systems v1.0 manual

This document is exclusive property of Cisco Syst ems, Inc. Permission is granted to print and copy this document for noncommercial distribution and exclusive use by instructors in the IP Telephony course as part of an official Cisco Networking Academy Program.[...]

2 - 165 IP Telephony v1.0 Lab 2.1.1a Copyright © 2005, Cisco Systems, Inc. Lab 2.1.1a Basic Setup for the CM E Router with Sw itch Module Objectives • Configure a Cisco router in preparation for CallManager Express (CME) • Configure a switch in preparation for CME Equipment Requirements • Cisco CallManager Express (CME) capable router with s[...]

3 - 165 IP Telephony v1.0 Lab 2.1.1a Copyright © 2005, Cisco Systems, Inc. Step 1 Assign a Pod Number a. Ask the instructor to assi gn a pod number to the lab group. What pod number was the group assigned? ____________________ Step 2 Erasing Configuration and VLANs from the Router a. The router with a four port switch module st ores VLAN informati[...]

4 - 165 IP Telephony v1.0 Lab 2.1.1a Copyright © 2005, Cisco Systems, Inc. g. Create two VLANs—one for the voice VLAN and one for the data VLAN. VLAN 1, the management VLAN, is already created. Note that the X shown in the command is the pod number. CMERouterX# vlan database CMERouterX(vlan)# vlan X0 name Data state active CMERouterX(vlan)# vlan[...]

5 - 165 IP Telephony v1.0 Lab 2.1.1a Copyright © 2005, Cisco Systems, Inc. Step 4 Configure the Router Switch Ports a. Verify the slot into which the router switch four port module inserts by (1) viewing the router and (2) using the show diag command. Look for the words 4 Port FE Switch. CMERouterX# show diag b. Based on the previous step, into wh[...]

6 - 165 IP Telephony v1.0 Lab 2.1.1a Copyright © 2005, Cisco Systems, Inc. c. From privileged mode verify the port is proper ly configured as a trunk port by using the show interfaces slot/port-adapter/port sw itchport command (where interface-id is the switch port used to connect to the router). CMERouterX# show interfaces fastethernet slot/port-[...]

7 - 165 IP Telephony v1.0 Lab 2.1.1a Copyright © 2005, Cisco Systems, Inc. Step 6 Save the Router Configuration a. Save the router configuration by typing the following command: CMERouterX# copy running-config startup-config Note: Save the router configuration to a text file as well. These configurations will be required in future labs.[...]

8 - 165 IP Telephony v1.0 Lab 2.1.1a Copyright © 2005, Cisco Systems, Inc. Answers to 2.1.1a lab 1a. The pod number depends on what the instructor assigned. 3m. 10. X 0.0.1 (Pod1 is 10.1.0.1; Pod2 is 10.2.0.1, etc.) 4b. Depends on the router being used 4d. Usually this answer will be something similar to the following: FastEthernet 0/0/0, 0/0/1, 0[...]

9 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. Lab 2.1.1b Basic Setup for the CME Router and Switch Objectives • Configure a Cisco router in preparation for CallManager Express (CME) • Identify the DHCP configuration commands • Configure a switch in preparation for CME Equipment Requirements • Cisco CallManager [...]

10 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. Step 2 Basic CME Router Configuration a. Connect to the console port of a Cisco CallManager Express router and power it on. If the router has a configuration already on it, erase the router and reload it. b. Enter privilege mode, and then configuration mode. c. Change the [...]

11 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. j. Configure the management VLAN subinterfa ce with an IP address appropriate for the management VLAN. From the subinterface confi guration mode, enter the IP address for the management VLAN based on the information found in IP Telephony Table 1. Use the command ip address[...]

12 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. r. Configure the EIGRP rout ing protocol by using the router eigrp 100 command to start an EIGRP process with an autonomous system number of 100. Then enter the command netw ork 10.0.0.0 , which enables and advertises EIGRP updates on all 10.0.0.0-configured interfaces. CM[...]

13 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. Step 5 Assign a name to the switch a. Enter privilege mode and then configuration mode. Use the hostname CMESw itch X command (where X is the pod number) to name the switch. Th roughout the rest of the lab, use IP Telephony Table 1 parameters based on the pod number assign[...]

14 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. c. Set the default gateway for the switch to 10.X.0.1 (where X is the pod number). CMESwitchX(config)# ip default-gateway 10.X.0.1 d. What is the purpose of putting a defaul t gateway on a switch? (Be specific.) _____________________________________________________________[...]

15 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. e. Besides trunking, what are the other m odes for which a switch port can be configured? ________________________________________________________ _____________________ f. From enable mode verify the port is properly configured as a trunk port by using the show interface i[...]

16 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. Step 14 Create VLANs on the switch a. Manually create the data and voice VLANs in the VLAN database. The X in the VLAN number is the pod number. CMESwitchX# vlan database CMESwitchX(vlan)# vlan X0 CMESwitchX(vlan)# vlan X5 CMESwitchX(vlan)# exit Step 15 Configure switch po[...]

17 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. f. Save the switch configurati on by typing the following command: CMESwitchX# copy running-config startup-config Note: Save the router and switch configurations to a text file as well. These configurations will be required in future labs.[...]

18 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. Answers to 2.1.1b lab 1a. The pod number depends on what the instructor assigned. 2h. The interfaces on the router depends on the router model and physical configuration being used by the student. 2j. 10.X.0.1 (Pod1 is 10.1.0.1; Pod2 is 10.2.0.1, etc.) 2l. DOT1Q is the par[...]

19 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. 12k. all of the VLANs 12m. If this command can be done, it is the port that the student is using to connect to the router, port 1. 12n. VLAN X0 (where X is the pod number) 12o. 1-4094 (all of them) 12p. VLAN 1 13b. Yes[...]

20 - 165 IP Telephony v1.0 Lab 2.1.2 Copyright © 2005, Cisco Systems, Inc. Lab 2.1.2 Installing Cisco CME Software Objective • Install Cisco CallManager Express (CME) software on the router Equipment Requirements • Cisco CallManager Express (CME) capable router • Cisco router IOS version that supports CallManager Express • Workstation with[...]

21 - 165 IP Telephony v1.0 Lab 2.1.2 Copyright © 2005, Cisco Systems, Inc. Step 1 Configure the TFTP server Note: If the router has multiple Ether net interfaces use the lowest num bered interface. For example, if there are two Ethernet interface, 0 and 1, then 0 should be used. a. Ensure the computer that has the TFTP se rver application loaded o[...]

22 - 165 IP Telephony v1.0 Lab 2.1.2 Copyright © 2005, Cisco Systems, Inc. c. Use the show flash command to verify that the IOS f ile is present in flash memory. CMERouterX# show flash For example: -#- --length-- -----date/time------ path 1 24119024 Mar 24 2005 22:17:00 +00:00 c2800nm-ipvoice-mz.123- 11.T3.bin 32143304 bytes available (24119024 by[...]

23 - 165 IP Telephony v1.0 Lab 2.1.2 Copyright © 2005, Cisco Systems, Inc. Answers to 2.1.2 lab 1e. Student’s choice for IP address. 2b. Yes 2f. Yes[...]

24 - 165 IP Telephony v1.0 Lab 2.1.3 Copyright © 2005, Cisco Systems, Inc. Lab 2.1.3 Connecting the IP Phone to a Switch Objective • Connect an IP phone to a switch and provide power to it Equipment Requirements • Inline power capable switch or non-inline power switch with power injectors • Two Cisco IP phones This lab relies on labs 2.1.1 b[...]

25 - 165 IP Telephony v1.0 Lab 2.1.3 Copyright © 2005, Cisco Systems, Inc. Step 1 Understanding the two types of switches a. There are two types of switches that c an be used with Cisco IP phones: (1) an inline power switch and (2) a non-inline power switch. A switch that can provide power to another device such as an IP phone has the words INLINE[...]

26 - 165 IP Telephony v1.0 Lab 2.1.3 Copyright © 2005, Cisco Systems, Inc. d. Connect a straight-through Ethernet cable fr om the 10/100 SW port on the IP phone to any 100 MB port on the inline power switch. e. What indication is shown t hat the phone is receiving power? _________________________ ___________________________________________________[...]

27 - 165 IP Telephony v1.0 Lab 2.1.3 Copyright © 2005, Cisco Systems, Inc. The port on the left labeled 10/100BaseTX to Device is used to connect to the IP phone (via a straight-through cable).The port on the right labeled 10/100BaseTX to Network is used to connect to a non-inline power switch such as a 2950 switch (via a straight-through cable). [...]

28 - 165 IP Telephony v1.0 Lab 2.1.3 Copyright © 2005, Cisco Systems, Inc. Answers to 2.1.3 Lab 1b. At the time this lab was written, the 2970 was the most powerful 29xx series switch and it does not support inline power for all of its ports. 2b. 10/100 SW and 10/100 PC 2e. The phone starts displaying words on the screen. Also, when power is first[...]

29 - 165 IP Telephony v1.0 Lab 2.1.4 Copyright © 2005, Cisco Systems, Inc. Lab 2.1.4 Resetting a 7900 Series Cisco IP Phone to Factory Defaults Objective • Erase the current configuration from an IP phone Equipment Requirements • Cisco IP Phone 79xx series • Inline power capable switch or non-inline power switch with power injectors In this [...]

30 - 165 IP Telephony v1.0 Lab 2.1.4 Copyright © 2005, Cisco Systems, Inc. d. What is an advantage of usi ng an in-line power switch? ________________________________ ________________________________________________________ _____________________ Step 2 Reset the Cisco IP phone a. On the IP phone press the following keys to unlock the Network Confi[...]

31 - 165 IP Telephony v1.0 Lab 2.1.4 Copyright © 2005, Cisco Systems, Inc. Answers to 2.1.4 lab 1c. Depends on the equipment available in the classroom. 1d. An inline power switch can provide power to remote devices such as an IP phone through an Ethernet cable. This saves power outlet in the office where the remote device is located. 2d. Depends [...]

32 - 165 IP Telephony v1.0 Lab 3.1.1 Copyright © 2005, Cisco Systems, Inc. Lab 3.1.1 CME Automated Phone Setup Objectives • Identify the basic steps to automatically configure Cisco CallManager Express (CME) • Configure two dual-line phones • Verify the IP phones register and ca lls can be placed between two IP phones Equipment Requirements [...]

33 - 165 IP Telephony v1.0 Lab 3.1.1 Copyright © 2005, Cisco Systems, Inc. Step 1 Configure Cisco IP Telephony Express using the Automated Method a. From privilege exec (EXEC) mode on the router, use the show running-config command and view the current configuration. Save or print a c opy of the current configuration to compare with changes later [...]

34 - 165 IP Telephony v1.0 Lab 3.1.1 Copyright © 2005, Cisco Systems, Inc. o. Refer to the Table 2 IP Telephony Dial Plan (back of lab manual) to find the appropriate first extension number. Use the first column in the table to locate the pod being used. The second column lists extension numbers. From the se cond column pick the first number in th[...]

35 - 165 IP Telephony v1.0 Lab 3.1.1 Copyright © 2005, Cisco Systems, Inc. Step 3 Review Changes to the Running Configuration a. From privilege exec (EXEC) mode, enter the show running-config command and view the changes made in the configuration. Pay particula r attention to the telephony-service section. Compare this configuration with the c onf[...]

36 - 165 IP Telephony v1.0 Lab 3.1.1 Copyright © 2005, Cisco Systems, Inc. Step 5 Reload Router a. Do NOT save the router configuration. However, it is recommended that you copy the current configuration to a text file that can be used later. b. Reload the router so that a manual confi guration can be completed in the next task. Do NOT save the ch[...]

37 - 165 IP Telephony v1.0 Lab 3.1.1 Copyright © 2005, Cisco Systems, Inc. Answers to 3.1.1 lab 1d. Student dependent 1q. Pod dependent 1s. Pod dependent 3b. ip dhcp pool ITS network 10.15.0.0 255.255.255.0 option 150 ip 10.15.0.1 default-router 10.15.0.1 ! tftp-server flash:P00303020214.bin (perhaps) ! telephony-service load 7960-7940 P0030302021[...]

38 - 165 IP Telephony v1.0 Lab 3.1.1 Copyright © 2005, Cisco Systems, Inc. call-forward busy 6001 call-forward noan 6001 timeout 18 ! ephone-dn 4 dual-line number 5003 call-forward busy 6001 call-forward noan 6001 timeout 18 ! ephone 1 mac-address 0013.C43B.4999 type 7940 button 1:1 ! ephone 2 mac-address 000A.B7B1.33F5 type 7960 button 1:2 ! epho[...]

39 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. Lab 3.1.2 CME Manual Phone Setup Objective • Configure IP Phones using the manual configuration process Equipment Requirements • Cisco CallManager Express (CME) capable router with specific files for IP phone (basic CME .tar file) • Inline power capable switch or non-[...]

40 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. Step 1 Verify if the Telephony Service is Running a. If necessary, put the basic configuration from 3.1.1 on the router and switch. b. Ensure that NO phones are connected to the switch at this time. c. Access the Cisco CallManager Express router and use the show running-con[...]

41 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. Note: The .tar file must match the IOS version on the CME router. The file must be extracted and uploaded to the rout er Flash memory from a TFTP server. Copy the .tar file into the appropriate TFTP server folder. From privileged mode, use the archive tar /xtract tftp:// tf[...]

42 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. CMERouterX(config-telephony)# max-dn ? _________________________________________________________________ g. Use the max-dn command to configure the maximum number of directory numbers to 20, as this will be sufficient for the classroom lab. CMERouterX(config-telephony)# max[...]

43 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. j. Use the create cnf-files command to build XML configuration files that will be used by the phones during the boot process. CMERouterX(config-telephony)# create cnf-files k. What message(s) did the router display when the create cnf-files command was entered? ____________[...]

44 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. r. Add an ephone-dn for the first line appearance on t he first phone in the pod by entering the ephone-dn 1 dual-line command. The dual-line parameter defines the type of ephone-dn is being created. CMERouterX(config)# ephone-dn 1 dual-line In ephone-dn mode enter the numb[...]

45 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. w. The button command is used to define properties to the buttons located to the right of the IP phone’s LCD. The button command has a number that follows it with the number 1 representing the top button on the IP phone. The number is follo wed by a separator character th[...]

46 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. Answers to 3.1.2 lab 3b. Answers will vary according to IOS version, but common answers will be similar to the following: P00303020214.bin and P00305000301.bin. 4d. 52 (2821 with 12.3.11T); 30 (1760 with 12.3(8)T3. Note that this may vary according to router model and IOS v[...]

47 - 165 IP Telephony v1.0 Lab 3.1.3 Copyright © 2005, Cisco Systems, Inc. Lab 3.1.3 CME Partially Automated Phone Setup Objective • Configure an IP phone using the partially automated process Equipment Requirements • Cisco CallManager Express (CME) capable router with .tar configuration files already extracted • Inline power capable switch [...]

48 - 165 IP Telephony v1.0 Lab 3.1.3 Copyright © 2005, Cisco Systems, Inc. Step 1 Add a Second IP Phone by using the Auto Assign Method a. Ensure the second IP phone is not connected to the switch. Add a second ephone-dn by using the ephone-dn 2 dual-line command. CMERouterX(config)# ephone-dn 2 dual-line b. Use the number X001 command to add a DN[...]

49 - 165 IP Telephony v1.0 Lab 3.1.3 Copyright © 2005, Cisco Systems, Inc. j. Lift the handset of the first IP phone and dial the other IP phone by pressing the four digit identifier of the second phone. This number is located in the upper right display of the second phone. k. If the second IP phone rings, save your configuration by using the copy[...]

50 - 165 IP Telephony v1.0 Lab 3.1.3 Copyright © 2005, Cisco Systems, Inc. Answers to 3.1.3 lab 1e. IOS dependent, but a common answer is 12. 2c. The message that appears is IOS dependent, but an example of the message is as follows: %IPPHONE-6-REGISTER: ephone-2:SEP000D2890D043 IP:10.15.0.12. The important thing to remember is that the message st[...]

51 - 165 IP Telephony v1.0 Lab 4.1.1 Copyright © 2005, Cisco Systems, Inc. Lab 4.1.1 Configuring a FXS Port Objective • Configure a router FXS port for an analog phone Equipment Requirements • Cisco CallManager Express (CME) capable router with a FXS port • Inline power capable switch or non-inline power switch with power injectors • One a[...]

52 - 165 IP Telephony v1.0 Lab 4.1.1 Copyright © 2005, Cisco Systems, Inc. Step 1 Verify FXS interface a. Power on the router and switch. b. Connect the IP phones. Test them by calling from one phone to another. c. Use the show hardware privileged mode command to verify a FXS interface is installed in a router. d. How many FXS interfaces are insta[...]

53 - 165 IP Telephony v1.0 Lab 4.1.1 Copyright © 2005, Cisco Systems, Inc. b. Access global configuration m ode on the router and configure the FXS port for connectivity. The first step is to configure a di al-peer for POTS connectivity. CMERouterX(config)# dial-peer voice 1 pots c. The destination-pattern number command defines the phone number t[...]

54 - 165 IP Telephony v1.0 Lab 4.1.1 Copyright © 2005, Cisco Systems, Inc. Answers to Lab 4.1.1 1d. The answer is router dependent, but the common answer is 2. 1f. The answer is router dependent. 1h. The answer is router model dependent. 1j. Dormant 1k. Up 1m. No. 2g. Pod dependent: Pod 1 5555028; Pod 2 5555058; Pod 3 5555088; Pod 4 5555128 2i. Ye[...]

55 - 165 IP Telephony v1.0 Lab 4.1.2 Copyright © 2005, Cisco Systems, Inc. Lab 4.1.2 Configuring a FXO Port Objective • Configure a router FXO port for an analog phone Equipment Requirements • Cisco CallManager Express (CME) capable router with a FXO port • Inline power capable switch or non-inline power switch with power injectors • Adtra[...]

56 - 165 IP Telephony v1.0 Lab 4.1.2 Copyright © 2005, Cisco Systems, Inc. Step 1 Configure the FXO Port a. Connect a RJ-11 phone cable from the lowest numbered FXO port on the router to a port on the Adtran Octal FXS card. b. What port on the Adtran was used to connect the FX0 router port? _______________________ c. What slot does the FXO card us[...]

57 - 165 IP Telephony v1.0 Lab 4.1.2 Copyright © 2005, Cisco Systems, Inc. f. From the analog phone attached to router FXS port, dial the number associated with the analog phone attached to the Adtran. The phone numbers us ed on the Adtran Octal FXS ports are as follows: port 1 phone number is 555-6001; port 2 is 555-6002; port 3 is 555-6003, etc.[...]

58 - 165 IP Telephony v1.0 Lab 4.1.2 Copyright © 2005, Cisco Systems, Inc. Answers to Lab 4.1.2 1b. Student’s choice 1e. Router model dependent. An example on a 2811 router is 0/2/0. 2g. Yes 2i. List of Matched Outgoing Dial-peer(s): 1: Dial-peer Tag=5 2l. Yes[...]

59 - 165 IP Telephony v1.0 Lab 4.1.3 Copyright © 2005, Cisco Systems, Inc. Lab 4.1.3 Configuring PRI Interface and DID Objective • Configure a router POTS and PRI interface Equipment Requirements • Cisco CallManager Express (CME) capable router with a T1 PRI port • Inline power capable switch or non-inline power switch with power injectors ?[...]

60 - 165 IP Telephony v1.0 Lab 4.1.3 Copyright © 2005, Cisco Systems, Inc. This lab relies on labs 2.1.1, 2.1.2, 3.1.1, and 4.1.1, being successfu lly completed and loaded. In this lab the ACME.com Company has deci ded that the analog connection to the PSTN is not sufficient and, as a result, a PRI will be added to give additional capacity and to [...]

61 - 165 IP Telephony v1.0 Lab 4.1.3 Copyright © 2005, Cisco Systems, Inc. Step 2 Configure the ISDN Switch Type a. From global configuration mode, use the command isdn sw itch-type primary -ni to set the PRI switch type. Note that this type must be the same one being used by the provider. In this lab, the provider is the Adtran unit, and it has b[...]

62 - 165 IP Telephony v1.0 Lab 4.1.3 Copyright © 2005, Cisco Systems, Inc. j. Use the command show isdn status and verify that Layer 1 is ACTIVE, and that Layer 2 shows MULTIPLE_FRAME_ESTABLISHED. CMERouterX# show isdn status k. Did the show isdn status command output show the proper states (ACTIVE and MULTIPLE_FRAME_ESTABLISHED)? If not, perform [...]

63 - 165 IP Telephony v1.0 Lab 4.1.3 Copyright © 2005, Cisco Systems, Inc. pattern. For example, the command destination-pattern 555[4,6]… directs the router to send a call starting with 5554XXX or 5556XXX out the spec ified port. The numbers in the brackets mean either a 4 or a 6. The three periods r epresent any number 0-9. This step uses this[...]

64 - 165 IP Telephony v1.0 Lab 4.1.3 Copyright © 2005, Cisco Systems, Inc. f. Use the port X/X/X:23 command to apply the dial peer to a specific interface. This command allows calls that come in from the previous ly defined numbers (5555xxx) to be allowed through a particular router port. An example of this command is as follows: port 1/0/0:23 or [...]

65 - 165 IP Telephony v1.0 Lab 4.1.3 Copyright © 2005, Cisco Systems, Inc. Answers to Lab 4.1.3 1b. Hardware dependent, but the module is normally inserted into slot 1. 1d. Yes and how it lists is router dependent. An example is controller T1 1/0/0 2b. Other types include the following: primary-4e ss, primary-5ess, primary-des100, primary-net5, pr[...]

66 - 165 IP Telephony v1.0 Lab 4.1.4 Copyright © 2005, Cisco Systems, Inc. Lab 4.1.4 Configuring VoIP Di al-Peers Across a WAN Link Objective • Configure the VoIP dial peers across a WAN link. Equipment Requirements • Two Cisco CallManager Express (CME) capable routers with a serial port • Two inline power capable switch or non-inli ne power[...]

67 - 165 IP Telephony v1.0 Lab 4.1.4 Copyright © 2005, Cisco Systems, Inc. Step 1 Configure the Serial Interface a. In this lab, Pod 1 and Pod 2 will partner, and Pod 3 and Pod 4 will partner. b. Ensure that a serial cable connects from the lowest serial interface on the lowest pod number router terminating on the other pod’s lowe st number rout[...]

68 - 165 IP Telephony v1.0 Lab 4.1.4 Copyright © 2005, Cisco Systems, Inc. b. Associate a pattern to the dial peer by using the global configuration mode command destination-pattern digits . Refer to Table 2 for the destination patterns being used. Depending on the pod number, use one of the following commands to configure a destination pattern. N[...]

69 - 165 IP Telephony v1.0 Lab 4.1.4 Copyright © 2005, Cisco Systems, Inc. b. The G729 codec uses an 8kbps data rate. Rec onfigure the codec to use the G729 codec by entering the command codec g729br8 . CMERouterX(config-dial-peer)# codec g729br8 c. Coordinate with the partner pod to place two simultaneous calls across the WAN link by dialing the [...]

70 - 165 IP Telephony v1.0 Lab 4.1.4 Copyright © 2005, Cisco Systems, Inc. Answers to Lab 4.1.4 1d. Hardware dependent, but common answers include serial 0/0 or serial 0/1/0. 1m. No the call did not complete because a dial peer has not been defined. 1n. Unknown number is the message that displays. 3b. Voice quality is tolerable. There is a delay. [...]

71 - 165 IP Telephony v1.0 Lab 4.1.5 Copyright © 2005, Cisco Systems, Inc. Lab 4.1.5 Configuring Class of Restriction Objective • Configure Class of Service on the IP telephony network. Equipment Requirements • Two Cisco CallManager Express (CME) capable routers with a serial and PRI ports • Two inline power capable switch or non-inli ne pow[...]

72 - 165 IP Telephony v1.0 Lab 4.1.5 Copyright © 2005, Cisco Systems, Inc. • Configure the lowest numbered IP phone to be able to call over the WAN, but not over the PSTN • Configure the highest numbered IP phone to be able to call to any destination that the router can call • The analog phone should be able to call across the WAN or the ana[...]

73 - 165 IP Telephony v1.0 Lab 4.1.5 Copyright © 2005, Cisco Systems, Inc. m. Type exit to go to global configuration mode. Define a COR list by using the command dial-peer cor list Type1 . CMERouterX(config)# dial-peer cor list Type1 n. Put a member in the COR list with the command member WAN . CMERouterX(config-dp-corlist)# member WAN o. Type ex[...]

74 - 165 IP Telephony v1.0 Lab 4.1.5 Copyright © 2005, Cisco Systems, Inc. i. In ephone-dn mode, enter the command cor incoming Type1 . CMERouterX(config-ephone-dn)# cor incoming Type1 j. Type exit to go to global configuration mode. Enter dial-peer voice 1 pots to enter dial peer configuration mode. CMERouterX(config)# dial-peer voice 1 pots k. A[...]

75 - 165 IP Telephony v1.0 Lab 4.1.5 Copyright © 2005, Cisco Systems, Inc. Answers to 4.1.5 lab 2c. Student’s opinion 2m. Yes[...]

76 - 165 IP Telephony v1.0 Lab 5.1.1 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.1 Configure GUI for System Administrator Objective • Configure and use the GUI system administrator interface Equipment Requirements • Cisco CallManager Express (CME) capable router • Appropriate .tar file loaded on the router or ava ilable from the instruct o[...]

77 - 165 IP Telephony v1.0 Lab 5.1.1 Copyright © 2005, Cisco Systems, Inc. • Enable the GUI on the CallManager Express router using files located on the TFTP server • Create a username and password • Use the GUI to create an ephone-dn and assign it to one of the two IP phones • Use the GUI to add a speed dial to one of the two IP phones ?[...]

78 - 165 IP Telephony v1.0 Lab 5.1.1 Copyright © 2005, Cisco Systems, Inc. extracting ephone_admin.html (6146 bytes)! extracting logohome.gif (4658 bytes)! extracting normal_user.html (3724 bytes)! extracting normal_user.js (76732 bytes)!!!!!!!!!!!!!!! extracting sxiconad.gif (843 bytes)! extracting telephony_service.html (2357 bytes) extracting u[...]

79 - 165 IP Telephony v1.0 Lab 5.1.1 Copyright © 2005, Cisco Systems, Inc. Step 3 Configure a speed dial using the GUI a. Ensure the PC that will be used to access the CM E GUI either (1) connects to a switch port that has been configured for the data VLAN or (2) c onnects to the 10/100 PC port on one of the IP phones. The PC can be configured for[...]

80 - 165 IP Telephony v1.0 Lab 5.1.1 Copyright © 2005, Cisco Systems, Inc. o. What feedback is received as a re sult of clicking the OK button? _______________________ p. In the message that appear s on the screen, click the OK button to clear the message. q. Look at the IP phone that was being changed. What happens as a result of creating a speed[...]

81 - 165 IP Telephony v1.0 Lab 5.1.1 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.1 Lab 1b. Yes 1d. Yes 3c. Student dependent, but it should be 10.X0.0.X (where the first X is the pod number and the second X is a number other than 1 or 4—these are used by the router and the switch). 3e. No, the student could not log in because the web ad[...]

82 - 165 IP Telephony v1.0 Lab 5.1.2 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.2 Configure GUI for Customer Administrator Objective • Configure and use the GUI interface for the customer administrator Equipment Requirements • Cisco CallManager Express (CME) capable router • Inline power capable switch or non-inline power switch with powe[...]

83 - 165 IP Telephony v1.0 Lab 5.1.2 Copyright © 2005, Cisco Systems, Inc. • Create credentials of ACMEcust with a password of cisco • Copy the XML file using a TFTP server • Examine the context of the XML file Step 1 Configure a Phone using the GUI interface for the Customer Administrator a. Ensure the phones can connect to one anot her. If[...]

84 - 165 IP Telephony v1.0 Lab 5.1.2 Copyright © 2005, Cisco Systems, Inc. f. When prompted for a username and password, use the System Administrator account ( ACMEadmin for the username and cisco for the password). g. How many System Parameters can be changed using the System Administrator account? _____ h. Note that the Customer Administrator an[...]

85 - 165 IP Telephony v1.0 Lab 5.1.2 Copyright © 2005, Cisco Systems, Inc. Answers to Lab 5.1.2 2c. The following line has been added: web admin customer name ACMEcust password cisco 3c. 17 in 12.3.11T and 16 in 12.3(8)T3 IOS version. Other IOS versions may be different. 3g. 17 in 12.3.11T and 16 in 12.3(8)T3 IOS version. Other IOS versions may be[...]

86 - 165 IP Telephony v1.0 Lab 5.1.3 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.3 Configure GUI for Phone User Objective • Configure and use the GUI for the Phone User Equipment Requirements • Cisco CallManager Express (CME) capable router • Inline power capable switch or non-inline power switch with power injectors • Workstation with a[...]

87 - 165 IP Telephony v1.0 Lab 5.1.3 Copyright © 2005, Cisco Systems, Inc. • Configure a user named KHampton and a password of cisco for the IP phone with a sequence number of 2 from the CLI • Open the GUI and log in as one of the user accounts created Step 1 Configure a Phone using the GUI for the Phone User a. Use the show running-config | b[...]

88 - 165 IP Telephony v1.0 Lab 5.1.3 Copyright © 2005, Cisco Systems, Inc. m. Save the router changes. CMERouterX# copy running-config startup-config n. Open a Web browser and use the URL http://10.X0.0.1/ccme.html (where X is the pod number). Authenticate with the EFriend account and a password of cisco . o. Point to the Configure menu option. p.[...]

89 - 165 IP Telephony v1.0 Lab 5.1.3 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.3 Lab 1e. Non Exempt is the default value. 1j. Answers will vary depending on the type of phone configured, but an example is listed below: ephone 1 username "EFriend" password cisco Based on what we did in this lab at this point the only new line i[...]

90 - 165 IP Telephony v1.0 Lab 5.1.4 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.4 Configuring Call Transfer and Call Forward Objective • Transfer calls and set up call forwarding Equipment Requirements • Cisco CallManager Express (CME) capable router • Inline power capable switch or non-inline power switch with power injectors • Worksta[...]

91 - 165 IP Telephony v1.0 Lab 5.1.4 Copyright © 2005, Cisco Systems, Inc. • Configure consultative transfer • Use the IP phone to configure call forward to the other IP phone • Restrict the ability to forward calls from the IP phone using IOS commands Step 1 Configure Call Transfer and Call Forward a. Check connectivity between the analog p[...]

92 - 165 IP Telephony v1.0 Lab 5.1.4 Copyright © 2005, Cisco Systems, Inc. k. What message appears when all calls have been forwarded to another IP phone? ____________________________________________________________________________ l. From the analog phone, call the number of the second IP phone. The call should be forwarded to the first IP phone.[...]

93 - 165 IP Telephony v1.0 Lab 5.1.4 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.4 Lab 1b. Yes 1d. Yes 1e. Student’s own reasoning, but blind transfer is that the phone where the call is being transferred to cannot tell the phone number that transferred the call. Only the originating number shows. Some companies would want to know the p[...]

94 - 165 IP Telephony v1.0 Lab 5.1.5 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.5 Configuring Call Park Objective • Configure the Call Park option Equipment Requirements • Cisco CallManager Express (CME) capable router • Inline power capable switch or non-inline power switch with power injectors • Workstation with an Ethernet 10/100 NIC[...]

95 - 165 IP Telephony v1.0 Lab 5.1.5 Copyright © 2005, Cisco Systems, Inc. • Configure the ability to park a call at the extension X 800 (where X is the pod number) • Configure the system to send a reminder afte r 10 seconds and to repeat this three times • Retrieve a parked call from a different IP phone Step 1 Configure Call Transfer and C[...]

96 - 165 IP Telephony v1.0 Lab 5.1.5 Copyright © 2005, Cisco Systems, Inc. k. The Park IP phone feature allows a call to be picked up from a remote location. Say that a hardware store has multiple lines coming into the store. Every phone in every department does not need every one of these lines to be connected to it. Instead, the Park feature can[...]

97 - 165 IP Telephony v1.0 Lab 5.1.5 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.5 Lab 1b. May 24 15:10:36.824: %LINK-3-UPDOWN: Interface ephone_dsp DN 11.1, changed state to up 1e. 18.2 hours (65,535 seconds) 1i. The analog phone beeps three times and the IP phone rings again. 1j. The phone connection disconnects. 1o. Yes 1s. Yes[...]

98 - 165 IP Telephony v1.0 Lab 5.1.6 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.6 Customize the IP Phone Display Objective • Customize the IP Phone Display Equipment Requirements • Cisco CallManager Express (CME) capable router • Inline power capable switch or non-inline power switch with power injectors • Workstation with an Ethernet 1[...]

99 - 165 IP Telephony v1.0 Lab 5.1.6 Copyright © 2005, Cisco Systems, Inc. • Configure the top line of the two IP phones • Configure the system message on the IP phone using the CLI • Label the first line on the first IP phone with my line X 000 (where X is the pod number) Step 1 Customize the IP Phone Display a. Ensure the two IP phones can[...]

100 - 165 IP Telephony v1.0 Lab 5.1.6 Copyright © 2005, Cisco Systems, Inc. l. Reset both IP phones by pressing * * # * * on the keypad, or by using the method shown in lab 2.1.2. Some IP phone firmware versions may r equire selecting the “Settings” button prior to pressing **#**. m. What visible changes are on the IP phones? _________________[...]

101 - 165 IP Telephony v1.0 Lab 5.1.6 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.6 Lab 1e. The message ACME Classroom appears at the bottom of the phone display. 1m. The system message ACME Classroom appears on the bottom of both IP phones. On the first IP phone, Phone1 appears at the top right and the first button has the label my line [...]

102 - 165 IP Telephony v1.0 Lab 5.1.7 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.7 Configure the Intercom Feature Objective • Configure an intercom between the two IP phones Equipment Requirements • Cisco CallManager Express (CME) capable router • Inline power capable switch or non-inline power switch with power injectors • Workstation [...]

103 - 165 IP Telephony v1.0 Lab 5.1.7 Copyright © 2005, Cisco Systems, Inc. Step 1 Configure the Intercom a. Ensure the two IP phones can connect to one another before this lab begins. Troubleshoot as necessary. b. Access the CME router using the Web-based GU I configuration method. Login as the system administrator (username ACMEadmin password ci[...]

104 - 165 IP Telephony v1.0 Lab 5.1.7 Copyright © 2005, Cisco Systems, Inc. Step 2 Test the Intercom Configuration a. Once the second IP phone has rebooted and the Intercom option appears beside one of the phone buttons on the second IP phone, press the butt on that corresponds to the word Intercom. Speak some words out loud. b. What indication ar[...]

105 - 165 IP Telephony v1.0 Lab 5.1.7 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.7 Lab 1d. Student’s choice 1h. Student’s choice 1n. The message Intercom appears beside a button on the phone. 2b. The first IP phone turns on its speaker and the spoken message is heard through the phone. 2e. Yes 2g. There are two new ephone-dn sections[...]

106 - 165 IP Telephony v1.0 Lab 5.1.8 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.8 Configuring a Dialable Intercom Objective • Configure an intercom that can be accessed from an outside line Equipment Requirements • Cisco CallManager Express (CME) capable router • Inline power capable switch or non-inline power switch with power injectors[...]

107 - 165 IP Telephony v1.0 Lab 5.1.8 Copyright © 2005, Cisco Systems, Inc. • Configure a second intercom on the two IP phones • Test that the intercom works and that the analog phone can access the intercom Step 1 Configure the dialable intercom a. Ensure that the two IP phones can call one another and that the analog phone can successfully d[...]

108 - 165 IP Telephony v1.0 Lab 5.1.8 Copyright © 2005, Cisco Systems, Inc. l. The sequence number for this phone will be used in a future step. What sequence number was selected? _________________ m. Click on the Add button. When prompted if the c hanges are to be saved, click on OK . A confirmation message appears. Click OK . When prompted if th[...]

109 - 165 IP Telephony v1.0 Lab 5.1.8 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.8 Lab 1c. Equipment dependent 1f. Equipment dependent 1i. Student dependent 1l. Student dependent 1o. Student dependent 1v. This is phone and router dependent, but a sample output lists below: ephone-dn 5 number 1111 label Dialable Intercom name Dialable Int[...]

110 - 165 IP Telephony v1.0 Lab 5.1.8 Copyright © 2005, Cisco Systems, Inc. type 7960 button 1:7 2:6 ! ephone 2 username "KHampton" password cisco mac-address 0013.C43B.4999 type 7940 button 1:8 2:5[...]

111 - 165 IP Telephony v1.0 Lab 5.1.9 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.9 Configure Paging Groups Objective • Set up two paging groups. Each IP phone will be in a different paging group, and both paging groups will belong to yet another paging group. Equipment Requirements • Cisco CallManager Express (CME) capable router • Inline[...]

112 - 165 IP Telephony v1.0 Lab 5.1.9 Copyright © 2005, Cisco Systems, Inc. • Configure one IP phone in the Sales paging group • Configure the other IP phone in the Technical Support paging group • Configure the emergency paging group to cont ain all sales and technical support phones • Test the paging feature • Configure all pages to us[...]

113 - 165 IP Telephony v1.0 Lab 5.1.9 Copyright © 2005, Cisco Systems, Inc. m. The paging function allows you to dial a num ber and talk to a group of IP phones. In this scenario, the X500 (where X is the pod number) r epresents Sales, which could be a group of Sales representatives that have IP phones. T he other paging function was assigned a nu[...]

114 - 165 IP Telephony v1.0 Lab 5.1.9 Copyright © 2005, Cisco Systems, Inc. k. From the privilege exec mode, use the command show running-config | begin telephony- service command to view the changes. CMERouterX# show running-config | begin telephony-service l. What settings changed under the ephone-dn and ephone sections? ________________________[...]

115 - 165 IP Telephony v1.0 Lab 5.1.9 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.9 Lab 1c. Equipment dependent 1g. Student dependent 1j. Student dependent 1n. Yes 2b. Student dependent 2d. Answers will vary depending on IOS, but one answer is 150. 2f. Student dependent 2l. Answers will vary based on the options chosen, but a sample confi[...]

116 - 165 IP Telephony v1.0 Lab 5.1.9 Copyright © 2005, Cisco Systems, Inc. mac-address 0013.C43B.4999 paging-dn 7 unicast button 1:1 2:3 ! ephone 2 username "KHampton" password cisco mac-address 000A.B7B1.33F5 speed-dial 1 1000 label “Alyssa” paging-dn 8 unicast type 7960 button 1:2 2:4 3:5 2o. Yes[...]

117 - 165 IP Telephony v1.0 Lab 7.1.1 Copyright © 2005, Cisco Systems, Inc. Lab 7.1.1 Configuring AutoQoS Objective • Enable the AutoQoS for VoIP featur e on workgroup router interfaces Equipment Requirements • Two Cisco CallManager Express (CME) capable r outers (each with a serial and PRI port configured) • Two inline power capable switche[...]

118 - 165 IP Telephony v1.0 Lab 7.1.1 Copyright © 2005, Cisco Systems, Inc. • Configure the command to implement AutoQoS for VoIP • Examine the results of implementing AutoQoS for VoIP Step 1 Verify Connectivity and IP Phones a. This lab requires that two pods be used and both pods are functional. Ensure that an IP phone from one pod can call [...]

119 - 165 IP Telephony v1.0 Lab 7.1.1 Copyright © 2005, Cisco Systems, Inc. Target IP address: < ip_address > Repeat count [5]: 1000 Datagram size [100]: 15000 Timeout in seconds [2]: <Enter> Extended commands [n]: <Enter> While the ping is occurring, place at least one phone call from one pod to another. Multiple calls can be ma[...]

120 - 165 IP Telephony v1.0 Lab 7.1.1 Copyright © 2005, Cisco Systems, Inc. policy-map AutoQoS-Policy-UnTrust class AutoQoS-VoIP-RTP-UnTrust priority percent 70 set dscp ef class AutoQoS-VoIP-Control-UnTrust bandwidth percent 5 set dscp af31 class AutoQoS-VoIP-Remark set dscp default class class-default fair-queue interface Serial0/1/0 ip address [...]

121 - 165 IP Telephony v1.0 Lab 7.1.1 Copyright © 2005, Cisco Systems, Inc. Answers to 7.1.1 Lab 1b. Yes 1d. Student’s opinion 1f. Student’s opinion 2d. Student’s opinion 2f. CEF implements expedited IP look-up and forw arding algorithm to deliver maximum Layer 3 switching performance. 2h. The serial link went down. 2l. Student’s opinion 2[...]

122 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. Case Study 1: Registering IP Phones with a remote Call Manager Objectives • Place calls from IP Phones under R1 to IP Phones under R2 • Place calls from any IP Phone (under R1 and under R2) to the regular PSTN/POTS Phone • Place calls from the regular PSTN/POTS p[...]

123 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. Equipment Requirements 2 2811/2621XM; 2 Cisco IP Phones; 1 Regular Phone; 1 ADTRAN Atlas550 with a PSTN and PRI/T1 card; 2 Cisco Vlan Capable Switches;[...]

124 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. 1 1MFT-T1 card 1 NM-HDV Network Module; Appropriated cables and power supplies, Notes: - If using switch modules connected to the routers instead external 3550/3560 switches, check the “IPTX Appendix A - Using Switch Modules on the CME Routers” document. - If using[...]

125 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. headed to the PC will be be untagged (PC’s do not support tagged packets). Finally, configure the port connected to the Router as a trunk port. Switch1(config)# interface range fast0/5 – 10 Switch1(config-if-range)# switchport trunk encapsulation dot1q Switch1(conf[...]

126 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. Step 3 Voice CME Router Configuration 3.1 Preparing the Routers to handle the VLANs Create and configure two sub-interfaces on the fast Ethernet 0/0 of R1 and two sub-interfaces on the fastEthernet 0/0 of R2. They will be used by the VLANs configured on the switch. On [...]

127 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. On R2: R2(config)# ip dhcp pool DATA R2(dhcp-config)# network 10.20.0.0 255.255.255.0 R2(dhcp-config)# default-router 10.20.0.1 R2(config)# ip dhcp pool VOICE R2(dhcp-config)# network 10.25.0.0 255.255.255.0 R2(dhcp-config)# default-router 10.25.0.1 R2(dhcp-config)# op[...]

128 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. The ip source-address command specifies the address and port used by the CME software. Create the phones configuration files on the flash memory by issuing the create cnf-files. Specify the format of the dial plan to be used on internal IP Phones using the dialplan- pa[...]

129 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. R1(config)# ephone 1 R1(config-ephone)# mac-address xxxx.xxxx.xxxx R1(config-ephone)# type 7960 R1(config-ephone)# button 1:1 R1(config)# ephone 2 R1(config-ephone)# mac-address yyyy.yyyy.yyyy R1(config-ephone)# type 7940 R1(config-ephone)# button 1:2 Note: If you have[...]

130 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. Note: The ADTRAN Atlas550 must be configured to forward calls to the PRI ports every time a 5555xxx number is dialed. Also, m ake sure you connected the CME Router’s PRI port to the right ADTRAN Atlas550 PRI port R1(config)# voice translation-rule 1 R1(cfg-translatio[...]

131 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. The port command specifies which voice port will be used by the router to f orward the calls to PSTN. Use the forward-digits command to specify how many digits, of the dialed number, will be forwarded, from left to the right. In this case, we are forwarding just the PS[...]

132 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. Finally, connect a regular phone to the port 8 of the PSTN/POTS Module on ADTRAN Atlas550. The Atlas550 is configured to use the 555-600[1-8] numbers on the ports 1-8 of the PSTN/ POTS module. Connecting a regular phone to the port 8 of the PSTN/ POTS on Atlas550 makes[...]

133 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. r1#sh isdn status Global ISDN Switchtype = primary-ni ISDN Serial1/0/0:23 interface dsl 0, interface ISDN Switchtype = primary-ni Layer 1 Status: ACTIVE Layer 2 Status: TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED Layer 3 Status: 0 Active Layer 3 Call[...]

134 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. no ip ips deny- action ip s-inte rface ! no ftp-server write-enable ! interface FastEthernet0/0 no ip address shutdown duplex auto speed auto ! interface FastEthernet0/1 no ip address shutdown duplex auto speed auto ! interface Serial0/2/0 ip address 192.168.0.1 255.25[...]

135 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. boot-start-marker boot-end-marker ! enable secret 5 $1$E70n$H.Rezw/Yhb4EAJVbIrmHa1 ! no aaa new-model ! resource policy ! no network-clock-participate slot 1 voice-card 1 dspfarm ! ip subnet-zero ! ! ip cef no ip dhcp use vrf connected ! no ip domain lookup no ip ips d[...]

136 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. line vty 0 4 password cisco login ! scheduler allocate 20000 1000 ! end[...]

137 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc.[...]

138 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. Case Study 2: Registering IP Phones with a local CME and forwarding calls to a remote Call Manager Objectives • Place calls from IP Phones under R1 to IP Phones under R2 • Place calls from any IP Phone (under R1 and under R2) to the regular PSTN/POTS Phone • Pla[...]

139 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. R1 has IP Phones under it to and must be able to forward the calls from these IP Phones to R2’s IP Phones. R2 must be able to forward calls to POTS/PSTN and calls to R1’s IP Phones as well. Equipment Requirements 2 2811/2621XM; 2 Cisco IP Phones; 1 Regular Phone; [...]

140 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. Switch1(vlan)# vlan 10 name DATA state active Switch1(vlan)# vlan 15 name VOICE state active Switch1(vlan)# exit i. Configure the switch ports where the IP P hones will be connected. Despite the fact that the IP Phones do work with access mode ports, Cisco recomm ends[...]

141 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. Step 2 Basic CME Router Configuration o. In this lab, you will be working with two routers. Connect to their console port and power them on. If the routers have a confi guration already on it, erase the router and reload it. p. Enter privilege exec mode. q. Configure [...]

142 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. The PCs and IP Phones will need IP Addresse s. Configure the DHCP Pools on both R1 and R2 routers so the routers will be able to teach IP information to PCs and IP Phones. On R1: R1(config)# ip dhcp pool DATA R1(dhcp-config)# network 10.10.0.0 255.255.255.0 R1(dhcp-co[...]

143 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. 3.3 Configuring the Telephony Serv ice on the CME Router On this scenario, R1 and R2 will be running the Cisco CME Software. The IP Phones connected at R1 will register on R1 and the IP Phones connected to R2 will register on R2. The first step it to enable the CME so[...]

144 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. You will need to setup the ephone-dn’s and ephones on R1 in order for the voice service to work. From the configuration mode, create the ephone-dn’s. The ephone-dn com mand is used to create the ephone-dn. number, description and name will be use to specify the ph[...]

145 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. R2(config-ephone-dn)# name George R2(config)# ephone-dn 2 dual-line R2(config-ephone-dn)# number 5022 R2(config-ephone-dn)# description MrSpacely's Phone R2(config-ephone-dn)# name MrSpacely R2(config)# ephone 1 R2(config-ephone)# mac-address uuuu.uuuu.uuuu R2(co[...]

146 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. R1 will receive calls from the POTS system, so it is necessary to m ake it handle these calls. In the real world the dial plan used is E.64 but here we have created our own dial plan and configured it on the Atlas550. The Atlas550 is configured to forward calls with 5[...]

147 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. need 2 dial-peers: one pots dial-peer type (will handle POTS/PSTN calls) and one voip dial- peer type (will handle the calls between R1 and R2). R1 must to be able to forward/receive calls to/from the POTS system and forward/receive calls to/from other IP Phones (regi[...]

148 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. Some small but im portant changes must be made on R2 com mands. It is necessary to change the dial-peer type. On R1 the pots dial-peer type was used but since R2 has no direct connection to the PSTN/POTS, all calls from R2, heading phones outside from R2 have to pass [...]

149 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. the PSTN/ POTS module. Connecting a regular phone to the port 8 of the PSTN/ POTS on Atlas550 makes this phone reachable by the number 555-6008. This regular phone is used to simulate a regular phone located at somewhere else in world. Step 5: Testing and Troubleshoot[...]

150 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. Total Allocated ISDN CCBs = 0 Another useful command is the debug ephone register . This com mand allows you to track the e-phones register process. Disconnect on of the IP Phones. Issue the debug ephone register and then connect the IP Phone again. Take a look on the[...]

151 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. ! interface Serial0/2/0 ip address 192.168.0.1 255.255. 255.0 clockrate 56000 no shutdown ! interface Serial0/2/1 no ip address shutdown clockrate 2000000 ! router eigrp 1 network 192.168.0.0 no auto-summary ! ip classless ! ip http server no ip http secure-server ! c[...]

152 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. no ip dhcp use vrf connected ! no ip domain lookup no ip ips deny- action ip s-inte rface ! no ftp-server write-enable ! interface FastEthernet0/0 no ip address shutdown duplex auto speed auto ! interface FastEthernet0/1 no ip address shutdown duplex auto speed auto ![...]

153 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. Student Name____________________________________________ Course/Class______________________ Date__________________ IP Telephony v1.0 Student Skills Based Assessment (SBA) Version 1 Topology The ACME.com Company is transitioning from a traditional PBX to an IP based PB[...]

154 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. 1. Configure the router and switch network using a workable IP addressing scheme for data, voice and management networks. 2. Install and configure CallManager Express on the router. 3. Configure two Cisco IP telephony phones with numbers (904) 555-5000 and (904) 555- [...]

155 - 165 IP Telephony v1.0 SBA Version 2: Copyright © 2005, Cisco Systems, Inc. Student Name____________________________________________ Course/Class______________________ Date__________________ IP Telephony v1.0 Student Skills Based Assessment (SBA) Version 2 Topology The ACME.com Company is transitioning from a traditional PBX to an IP based PB[...]

156 - 165 IP Telephony v1.0 SBA Version 2: Copyright © 2005, Cisco Systems, Inc. 11. Configure two Cisco IP telephony phones. 12. Configure the CallManager to display the company name (Acm e) on the IP phone. 13. Configure the CallManager to display a label for each IP phone number. 14. The customer also wants the paging feature enabled. 15. Confi[...]

157 - 165 IP Telephony v1.0 SBA Table1: Copyright © 2005, Cisco Systems, Inc. Table 1 IP Telephony Addressing Scheme Pod Hostname of Cisco CME router or Sw itch IP A ddress on Ethernet Interface Type DHCP Pool Exclusion IP Netw ork for DHCP Pool Default Router Option 150 IP A ddress on Serial Interface 10.10.0.1 /24 Data 10.10.0.1- 10.10.0.10 10.1[...]

158 - 165 IP Telephony v1.0 Table 2 Copyright © 2005, Cisco Systems, Inc. Table 2 IP Telephony Dial Plan Pod Dial Plan – Extension Numbers Voicemail Extension First E.164 DID number Router FXS Port 0 Router FXS Port 1 Pod 1 5000-5029 5555028 5105555000 5555028 5555029 Pod 2 5030-5059 5555058 5105555030 5555058 5555059 Pod 3 5060-5089 5555088 510[...]

159 - 165 IP Telephony v1.0 TCP and UDP Port Numbers Copyright © 2005, Cisco Systems, Inc. TCP and UDP Port Numbers This document lists real important TCP/UDP port numbers related to voice QoS. TCP or UDP Port Number Purpose TCP 2000 to 2002 Skinny (CM Encore) TCP 11000 to 11999 H.323/H.245 Standard Connect ports TCP 1720 H.323/H.245 Fast Connect [...]

160 - 165 IP Telephony v1.0 TCP and UDP Port Numbers Copyright © 2005, Cisco Systems, Inc. Protocol Remote Source Port CallManager Destination Port CallManager Source Port Remote Device Destination Port Remote Devices Notes OSI (DAP, DSP, DISP) TCP or UDP 120 DCD Directory NTP UDP 123 WINS UDP 137-139 WINS Server Windows Internet Name Service SNMP[...]

161 - 165 IP Telephony v1.0 TCP and UDP Port Numbers Copyright © 2005, Cisco Systems, Inc. Protocol Remote Source Port CallManager Destination Port CallManager Source Port Remote Device Destination Port Remote Devices Notes H.323 H.245 TCP 11000- 65535 IOS H.323 Gateways. Cisco Conference Connection SCCP TCP 2000 Skinny Clients (IP Phones) Skinny [...]

162 - 165 IP Telephony v1.0 TCP and UDP Port Numbers Copyright © 2005, Cisco Systems, Inc. Protocol Remote Source Port CallManager Destination Port CallManager Source Port Remote Device Destination Port Remote Devices Notes SCCP TCP 3224 Media Resources Conference Bridges / Xcoders MS Terminal Services TCP 3389 Windows Terminal Services Entercept [...]

163 - 165 IP Telephony v1.0 TCP and UDP Port Numbers Copyright © 2005, Cisco Systems, Inc. Protocol Remote Source Port CallManager Destination Port CallManager Source Port Remote Device Destination Port Remote Devices Notes DC Directory TCP 8404 Embedded Directory Services Used for Directory services. Application Authentication / configuration. So[...]

164 - 165 IP Telephony v1.0 Adtran Atlas 550 Configuration Copyright © 2005, Cisco Systems, Inc. Adtran Atlas 550 Configurations[...]

165 - 165 IP Telephony v1.0 Command List: Copyright © 2005, Cisco Systems, Inc. Command List: Command Example Description archive tar /xtract source destination Extracts the contents of a ta r to the destination specified auto assign 2 to 2 Turns on auto registration and configuration of new ephone-dns button 1:1 Assigns an ephone-dn to a line on [...]